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The differences between customer quality engineers and managers, quality engineer can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a customer quality engineer and a manager, quality engineer. Additionally, a manager, quality engineer has an average salary of $121,191, which is higher than the $82,508 average annual salary of a customer quality engineer.
The top three skills for a customer quality engineer include corrective action, product quality and customer satisfaction. The most important skills for a manager, quality engineer are quality engineering, continuous improvement, and corrective action.
| Customer Quality Engineer | Manager, Quality Engineer | |
| Yearly salary | $82,508 | $121,191 |
| Hourly rate | $39.67 | $58.26 |
| Growth rate | 10% | 10% |
| Number of jobs | 86,365 | 90,218 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 72% | Bachelor's Degree, 66% |
| Average age | 42 | 42 |
| Years of experience | 4 | 4 |
A customer quality engineer is accountable for all in-process batches with quality issues. You will be responsible for minimizing variations with quality processes and supporting all customer root cause audits, investigations, and visits. Other duties include processing field audits, assisting in new product launches, and participating in the control process and product quality planning. In addition, you are expected to relay customer feedback and expectations on product quality to the quality management team. You are also expected to conduct training the team in identifying and creating methodologies to solve quality issues.
A quality engineer manager is in charge of designing and developing quality control procedures, ensuring all products and operations meet the company's standards. Their responsibilities revolve around performing research and analysis to identify business needs, assessing existing quality control methods to identify areas needing improvements, and providing solutions on issues and concerns. Furthermore, as a manager, it is essential to lead and encourage the workforce to reach goals, all while implementing the company's policies and regulations.
Customer quality engineers and managers, quality engineer have different pay scales, as shown below.
| Customer Quality Engineer | Manager, Quality Engineer | |
| Average salary | $82,508 | $121,191 |
| Salary range | Between $64,000 And $106,000 | Between $90,000 And $163,000 |
| Highest paying City | Santa Clara, CA | San Francisco, CA |
| Highest paying state | California | California |
| Best paying company | Apple | Credit Karma |
| Best paying industry | Technology | Technology |
There are a few differences between a customer quality engineer and a manager, quality engineer in terms of educational background:
| Customer Quality Engineer | Manager, Quality Engineer | |
| Most common degree | Bachelor's Degree, 72% | Bachelor's Degree, 66% |
| Most common major | Electrical Engineering | Business |
| Most common college | Northwestern University | Northwestern University |
Here are the differences between customer quality engineers' and managers, quality engineer' demographics:
| Customer Quality Engineer | Manager, Quality Engineer | |
| Average age | 42 | 42 |
| Gender ratio | Male, 75.7% Female, 24.3% | Male, 86.4% Female, 13.6% |
| Race ratio | Black or African American, 4.7% Unknown, 3.9% Hispanic or Latino, 11.6% Asian, 13.0% White, 66.5% American Indian and Alaska Native, 0.2% | Black or African American, 4.8% Unknown, 4.0% Hispanic or Latino, 11.8% Asian, 11.1% White, 68.2% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 4% | 4% |