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Customer quality engineer vs product engineer

The differences between customer quality engineers and product engineers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a customer quality engineer, becoming a product engineer takes usually requires 4-6 years. Additionally, a product engineer has an average salary of $89,645, which is higher than the $82,508 average annual salary of a customer quality engineer.

The top three skills for a customer quality engineer include corrective action, product quality and customer satisfaction. The most important skills for a product engineer are CAD, product design, and project management.

Customer quality engineer vs product engineer overview

Customer Quality EngineerProduct Engineer
Yearly salary$82,508$89,645
Hourly rate$39.67$43.10
Growth rate10%2%
Number of jobs86,365157,888
Job satisfaction--
Most common degreeBachelor's Degree, 72%Bachelor's Degree, 74%
Average age4241
Years of experience46

What does a customer quality engineer do?

A customer quality engineer is accountable for all in-process batches with quality issues. You will be responsible for minimizing variations with quality processes and supporting all customer root cause audits, investigations, and visits. Other duties include processing field audits, assisting in new product launches, and participating in the control process and product quality planning. In addition, you are expected to relay customer feedback and expectations on product quality to the quality management team. You are also expected to conduct training the team in identifying and creating methodologies to solve quality issues.

What does a product engineer do?

A product engineer specializes in designing and developing commercial materials and services. They are primarily responsible for conducting thorough research and analysis of the latest trends and marketing conditions to come up with new ideas and products for the public. Moreover, they are also responsible for producing reports and presentations, coordinating with the development team of their company. Product engineers also reach out to vendors and suppliers for the raw materials, set regulations and standards for the product, and even conduct a rigorous and regular quality check.

Customer quality engineer vs product engineer salary

Customer quality engineers and product engineers have different pay scales, as shown below.

Customer Quality EngineerProduct Engineer
Average salary$82,508$89,645
Salary rangeBetween $64,000 And $106,000Between $68,000 And $118,000
Highest paying CitySanta Clara, CASan Francisco, CA
Highest paying stateCaliforniaCalifornia
Best paying companyAppleMeta
Best paying industryTechnologyTechnology

Differences between customer quality engineer and product engineer education

There are a few differences between a customer quality engineer and a product engineer in terms of educational background:

Customer Quality EngineerProduct Engineer
Most common degreeBachelor's Degree, 72%Bachelor's Degree, 74%
Most common majorElectrical EngineeringMechanical Engineering
Most common collegeNorthwestern UniversityMichigan Technological University

Customer quality engineer vs product engineer demographics

Here are the differences between customer quality engineers' and product engineers' demographics:

Customer Quality EngineerProduct Engineer
Average age4241
Gender ratioMale, 75.7% Female, 24.3%Male, 87.8% Female, 12.2%
Race ratioBlack or African American, 4.7% Unknown, 3.9% Hispanic or Latino, 11.6% Asian, 13.0% White, 66.5% American Indian and Alaska Native, 0.2%Black or African American, 3.1% Unknown, 4.5% Hispanic or Latino, 7.9% Asian, 17.0% White, 67.4% American Indian and Alaska Native, 0.1%
LGBT Percentage4%5%

Differences between customer quality engineer and product engineer duties and responsibilities

Customer quality engineer example responsibilities.

  • Serve as lead auditor achieving AS9100 certification for the product center in Mexico.
  • Create, implement, and manage completion of APQP plans for new product launches and product changes.
  • Lead cross-functional APQP teams to ensure parts, processes, and documentation meet customer requirements and require deadlines.
  • Develop and coordinate strategic relationships with international OEM and ODM partners to achieve business goals.
  • Develop a continuous process improvement and SPC class that are implemented site wide to engineers and management.
  • Lead structure team problem solving efforts to resolve internal/external issues using 8-D methodology, CAPA, FMEA & DMAIC.
  • Show more

Product engineer example responsibilities.

  • Lead team to achieve project objectives and report results to Sr. Management.
  • Manage outsourced $500k mix mode voice security IC development.
  • Manage various EHS activities at the Fremont, California facility.
  • Manage coordination of APQP, component timing, and technical resource allocation for commercial issues.
  • Manage the manufacturing of defense and aerospace electro-mechanical print circuit boards from prototype to production level.
  • Sketch concepts (Creo), coordinate prototype builds, provide assembly instructions and troubleshoot build issues.
  • Show more

Customer quality engineer vs product engineer skills

Common customer quality engineer skills
  • Corrective Action, 9%
  • Product Quality, 7%
  • Customer Satisfaction, 7%
  • Continuous Improvement, 5%
  • Sigma, 4%
  • PPAP, 3%
Common product engineer skills
  • CAD, 6%
  • Product Design, 5%
  • Project Management, 4%
  • C++, 4%
  • Solidworks, 3%
  • Product Development, 3%

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