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The differences between customer quality engineers and quality control engineers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a customer quality engineer and a quality control engineer. Additionally, a customer quality engineer has an average salary of $82,508, which is higher than the $70,845 average annual salary of a quality control engineer.
The top three skills for a customer quality engineer include corrective action, product quality and customer satisfaction. The most important skills for a quality control engineer are product quality, quality standards, and corrective action.
| Customer Quality Engineer | Quality Control Engineer | |
| Yearly salary | $82,508 | $70,845 |
| Hourly rate | $39.67 | $34.06 |
| Growth rate | 10% | 10% |
| Number of jobs | 86,365 | 109,745 |
| Job satisfaction | - | 4 |
| Most common degree | Bachelor's Degree, 72% | Bachelor's Degree, 72% |
| Average age | 42 | 42 |
| Years of experience | 4 | 4 |
A customer quality engineer is accountable for all in-process batches with quality issues. You will be responsible for minimizing variations with quality processes and supporting all customer root cause audits, investigations, and visits. Other duties include processing field audits, assisting in new product launches, and participating in the control process and product quality planning. In addition, you are expected to relay customer feedback and expectations on product quality to the quality management team. You are also expected to conduct training the team in identifying and creating methodologies to solve quality issues.
A quality control engineer is responsible for conducting quality assessments for the company's products and services to ensure adherence to federal regulations and quality standards. Quality control engineers recommend strategic methods by analyzing processes and writing test results. They also identify opportunities for more services that meet public demands and market trends, helping the business generate more resources for revenues. A quality control engineer utilizes various software tools and applications to document findings, requiring them to have excellent communication and technical skills.
Customer quality engineers and quality control engineers have different pay scales, as shown below.
| Customer Quality Engineer | Quality Control Engineer | |
| Average salary | $82,508 | $70,845 |
| Salary range | Between $64,000 And $106,000 | Between $53,000 And $94,000 |
| Highest paying City | Santa Clara, CA | San Rafael, CA |
| Highest paying state | California | Wyoming |
| Best paying company | Apple | Intuitive Surgical |
| Best paying industry | Technology | Technology |
There are a few differences between a customer quality engineer and a quality control engineer in terms of educational background:
| Customer Quality Engineer | Quality Control Engineer | |
| Most common degree | Bachelor's Degree, 72% | Bachelor's Degree, 72% |
| Most common major | Electrical Engineering | Mechanical Engineering |
| Most common college | Northwestern University | Johns Hopkins University |
Here are the differences between customer quality engineers' and quality control engineers' demographics:
| Customer Quality Engineer | Quality Control Engineer | |
| Average age | 42 | 42 |
| Gender ratio | Male, 75.7% Female, 24.3% | Male, 83.8% Female, 16.2% |
| Race ratio | Black or African American, 4.7% Unknown, 3.9% Hispanic or Latino, 11.6% Asian, 13.0% White, 66.5% American Indian and Alaska Native, 0.2% | Black or African American, 4.3% Unknown, 3.9% Hispanic or Latino, 10.5% Asian, 15.5% White, 65.6% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 4% | 4% |