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The differences between customer quality engineers and quality supervisors can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a customer quality engineer, becoming a quality supervisor takes usually requires 4-6 years. Additionally, a customer quality engineer has an average salary of $82,508, which is higher than the $60,486 average annual salary of a quality supervisor.
The top three skills for a customer quality engineer include corrective action, product quality and customer satisfaction. The most important skills for a quality supervisor are continuous improvement, ISO, and corrective action.
| Customer Quality Engineer | Quality Supervisor | |
| Yearly salary | $82,508 | $60,486 |
| Hourly rate | $39.67 | $29.08 |
| Growth rate | 10% | 3% |
| Number of jobs | 86,365 | 61,400 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 72% | Bachelor's Degree, 59% |
| Average age | 42 | 48 |
| Years of experience | 4 | 6 |
A customer quality engineer is accountable for all in-process batches with quality issues. You will be responsible for minimizing variations with quality processes and supporting all customer root cause audits, investigations, and visits. Other duties include processing field audits, assisting in new product launches, and participating in the control process and product quality planning. In addition, you are expected to relay customer feedback and expectations on product quality to the quality management team. You are also expected to conduct training the team in identifying and creating methodologies to solve quality issues.
A quality supervisor is an individual who manages and implements the quality assurance and control systems of a company to ensure the proper execution of products and customer satisfaction. Quality supervisors oversee a team of quality control analysts and train them on the latest product standards. They must make sure that customers are pleased with the finished product by communicating with them and setting realistic expectations. Quality supervisors must also provide reports on quality metrics to the other members of the management team.
Customer quality engineers and quality supervisors have different pay scales, as shown below.
| Customer Quality Engineer | Quality Supervisor | |
| Average salary | $82,508 | $60,486 |
| Salary range | Between $64,000 And $106,000 | Between $43,000 And $84,000 |
| Highest paying City | Santa Clara, CA | Richmond, CA |
| Highest paying state | California | Hawaii |
| Best paying company | Apple | Intuitive Surgical |
| Best paying industry | Technology | Automotive |
There are a few differences between a customer quality engineer and a quality supervisor in terms of educational background:
| Customer Quality Engineer | Quality Supervisor | |
| Most common degree | Bachelor's Degree, 72% | Bachelor's Degree, 59% |
| Most common major | Electrical Engineering | Business |
| Most common college | Northwestern University | Stanford University |
Here are the differences between customer quality engineers' and quality supervisors' demographics:
| Customer Quality Engineer | Quality Supervisor | |
| Average age | 42 | 48 |
| Gender ratio | Male, 75.7% Female, 24.3% | Male, 66.6% Female, 33.4% |
| Race ratio | Black or African American, 4.7% Unknown, 3.9% Hispanic or Latino, 11.6% Asian, 13.0% White, 66.5% American Indian and Alaska Native, 0.2% | Black or African American, 3.9% Unknown, 3.9% Hispanic or Latino, 13.3% Asian, 9.2% White, 69.3% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 4% | 8% |