Special Investigations Unit Senior Investigator (Must Reside in LA)
CVS Health 4.6
CVS Health job in Homer, LA
We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health , you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.
**Position Summary**
**LOUISIANA RESIDENCY** **REQUIRED**
As a Senior Investigator you will conduct high level, complex investigations of known or suspected acts of healthcare fraud and abuse. Routinely handles cases that are sensitive or high profile, those that are complex cases involving or cases involving multiple perpetrators or intricate healthcare fraud schemes.
+ Investigates to prevent payment of fraudulent claims submitted to the Medicaid lines of business
+ Researches and prepares cases for clinical and legal review
+ Documents all appropriate case activity in case tracking system
+ Facilitates feedback with providers related to clinical findings
+ Initiates proactive data mining to identify aberrant billing patterns
+ Makes referrals, both internal and external, in the required timeframe
+ Facilitates the recovery of company and customer money lost as a result of fraud matters
+ Provides on the job training to new Investigators and provides guidance for less experienced or skilled Investigators.
+ Assists Investigators in identifying resources and best course of action on investigations
+ Serves as back up to the Team Leader as necessary
+ Cooperates with federal, state, and local law enforcement agencies in the investigation and prosecution of healthcare fraud and abuse matters.
+ Demonstrates high level of knowledge and expertise during interactions and acts confidently when providing testimony during civil and criminal proceedings
+ Gives presentations to internal and external customers regarding healthcare fraud matters and Aetna's approach to fighting fraud
+ Provides input regarding controls for monitoring fraud related issues within the business units
**Required Qualifications**
+ LOUISIANA RESIDENCY REQUIRED
+ 3+ years investigative experience in the area of healthcare fraud and abuse matters.
+ Working knowledge of medical coding; CPT, HCPCS, ICD10
+ Proficiency in Microsoft Office with advanced skills in Excel (must know how to do pivot tables).
+ Strong analytical and research skills.
+ Proficient in researching information and identifying information resources.
+ Strong verbal and written communication skills.
+ Ability to travel up to 10% (approx. 2-3x per year, depending on business needs)
**Preferred Qualifications**
+ Previous Medicaid/Medicare investigatory experience
+ Exercises independent judgement and uses available resources and technology in developing evidence, supporting allegations for fraud and abuse.
+ Credentials such as certification from the Association of Certified Fraud Examiners (CFE), or an accreditation from the National Health Care Anti-Fraud Association (AHFI)
+ Knowledge of Aetna's policies and procedures.
+ Knowledge and understanding of complex clinical issues.
+ Competent with legal theories.
+ Strong communication and customer service skills.
+ Ability to effectively interact with different groups of people at different levels in any situation.
**Education:**
+ Bachelor's degree or equivalent experience (3-5 years of working health care fraud, waste and abuse investigations).
**Anticipated Weekly Hours**
40
**Time Type**
Full time
**Pay Range**
The typical pay range for this role is:
$46,988.00 - $91,800.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
**Great benefits for great people**
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit *****************************************
We anticipate the application window for this opening will close on: 02/18/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
CVS Health is an equal opportunity/affirmative action employer, including Disability/Protected Veteran - committed to diversity in the workplace.
$47k-91.8k yearly 9d ago
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Medical Scribe
CVS Health 4.6
CVS Health job in Shreveport, LA
We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health , you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.
Title: Medical Scribe
Company: Oak Street Health
Role Description:
The purpose of a Clinical Informatics Specialist (CIS or Medical Scribe) at Oak Street Health is to support our primary care providers with clinical documentation so that they can focus on providing exceptional care to our patients. Scribes assist providers throughout the patient care journey - huddling each morning to plan for the day's visits, joining them in the exam room to observe and document, and touching base after the visit to assist with next steps.
Beyond the typical Scribe role, these important care team members serve as clinical documentation assistants to their paired provider. Internally, we call them CISs (Clinic Informatics Specialists) in recognition of their important role in supporting accurate, specific, and timely clinical documentation. In addition to observing and documenting all patient encounters in real time, our Scribes become experts in our value-based care model and the documentation and care of chronic conditions, including ICD-10 and CPT coding. Scribes use this expertise to help providers identify and help close care gaps. Scribes receive extensive on-the-job training in clinical workflows, value-based medicine, preventative care for chronic conditions, accurate and specific documentation, population health data streams, and team based care.
Because our patients and providers rely on our Scribes, the ideal candidate should commit at least 1-2 years to this role. This is an excellent opportunity for pre-med track individuals looking to gain practical, paid experience in a clinical setting before applying to an MD/DO/PA/NP program, as well as those pursuing careers in Health Informatics, Public Health, Healthcare Administration, Medical Coding, and other related fields.
Responsibilities:
Documenting Patient Encounters ~ 80%
Joining the provider in the exam room to observe patient visits
Documenting patient encounters in a structured note, including the history of the present illness, assessment, plan, and physical exam
Assigning appropriate CPT and ICD-10 codes
Preparing After Visit Summaries
Consulting with provider to ensure accurate and specific documentation
Clinical Documentation Improvement ~ 10%
Requesting and reviewing medical records
Leveraging Oak Street's population health tools to support clinical documentation improvement
Preparing for and supporting Daily Huddles and Clinical Documentation Reviews
Consulting with provider on clinical documentation opportunities
Administrative support for your provider and care team ~ 10%
Placing orders and referrals
Addressing tasks
Supporting the care team with additional responsibilities related to clinical documentation
Other duties as assigned
What we're looking for
Knowledge
Knowledge of medical terminology and common medications, either from a pre-medical degree or prior clinical experience [required]
Prior clinical experience, including shadowing and/or volunteering [strongly preferred]
Prior scribe or transcription experience [preferred but not required]
Skills
Advanced listening and communication skills [required]
Strong computer literacy and ability to learn new technical workflows [required]
Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve [required where indicated]
Abilities
Ability to adapt to new workflows and to quickly learn new concepts and skills [required]
Ability to type 70+ words per minute [strongly preferred]
Ability and willingness to take direction and be a member of a team providing patient care, including adapting to the provider's working style [required]
Ability to be a self-starter within your role scope
Excellent job attendance including ability to work in-person in our clinics (Our providers count on you.) [required]
Ability to commit to at least 1 year in role (2+ is ideal) [required]
Ability to work approximately 40-45 hours per week during clinic hours (full time position) with predictable hours and break times [required]
Compliance with hospital and Oak Street Health policies, including HIPAA [required]
US work authorization [required]
Anticipated Weekly Hours
40
Time Type
Full time
Pay Range
The typical pay range for this role is:
$17.00 - $25.65
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit *****************************************
We anticipate the application window for this opening will close on: 03/31/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
$17-25.7 hourly Auto-Apply 4d ago
Pharmacist - $50K Sign-On Bonus Available
Walgreens 4.4
Marshall, TX job
Join Our Team at Walgreens as a Pharmacist! Why Walgreens - For You, For Your Family, For Your Future At Walgreens, pharmacists are medication experts and trusted healthcare providers reshaping the future of patient-focused care. With industry-leading resources, career advancement opportunities, and a strong commitment to work-life balance, we invest in you so you can invest in your patients.
For You - Competitive Pay & Flexible Scheduling
Competitive pay - Competitive wage offered based on geography and other business-related factors
Paid Time Off (PTO) - Available after three months of service (subject to state law) because work-life balance matters
Flexible scheduling - Flexible scheduling options to fit your lifestyle
For Your Family - Comprehensive Health & Wellness Benefits
Comprehensive benefits package including medical, prescription drug, dental, vision, disability and life insurance for qualifying team members. Plus free flu shots for all team members and other voluntary benefits
365 Get Healthy Here & Life365 Employee Assistance Program (EAP) - Mental health support and wellness programs
Family-forming support - Walgreens provides financial support for fertility treatments, including medical procedures and prescription medications. Eligible team members can also receive reimbursement for qualified adoption and surrogacy-related expenses
For Your Future - Growth, Education & Exclusive Perks
Opportunities for growth - Many pharmacists advance quickly into leadership roles in pharmacy operations, retail management, multi-site leadership, and corporate support functions
Walgreens University - Free training, certifications, and leadership development, plus tuition discounts at 30+ universities
Employee discounts - 25% off Walgreens brands and 15% off national brands, plus exclusive savings on electronics, travel, and more
401(k) with company match - Contribute to your retirement, and Walgreens provides matching contributions after one year and 1,000 hours of service. Additionally, Walgreens matches qualifying student loan payments as if they were 401(k) contributions
What You'll Do
Provide compassionate, expert-level pharmacy consulting services to patients
Educate and consult patients on medication usage, side effects, and cost-effective options
Deliver clinical healthcare services, including immunizations, diagnostic testing, and medication therapy management
Ensure medication safety through accurate compounding, dispensing, and regulatory compliance
Mentor and train pharmacy team members in a collaborative and supportive environment
Who You Are
Patient-focused & service-driven - You're committed to making healthcare personal
A collaborative team leader - You support, inspire, and uplift those around you
A lifelong learner - You stay ahead of industry advancements and professional growth
A problem-solver - You navigate challenges, from insurance claims to medication management, with ease
Apply Today & Build Your Future with Walgreens!
This is more than just a job-it's a career with purpose. See below for more details!
About Us
Founded in 1901, Walgreens (****************** proudly serves more than 9 million customers and patients each day across its approximately 8,000 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 211,000 team members, including roughly 85,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
Basic Qualifications
BS in Pharmacy or Pharmacist Degree from an accredited educational institution.
Current pharmacist licensure in the states within the district.
Experience performing prescription dispensing activities that demonstrate a strong working knowledge of applicable state and federal controlled substance laws.
Certified Immunizer or willing to become an immunizer within 90 days of hire.
Preferred Qualifications
At least 1 year experience as a pharmacist in a retail setting including prescription filling and verification, records and legal compliance, pharmacy operations, pharmacy software and technology systems and insurance.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The Salary below is being provided to promote pay transparency and equal employment opportunities at Walgreens. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
Salary Range: Pharmacist Hourly Pay Range $61.50-$75.95
$61.5-76 hourly 5d ago
Customer Service Associate - Temporary
Walgreens 4.4
Bossier City, LA job
* Models and delivers a distinctive and delightful customer experience. * Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience * Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
* Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Operations
* Provides customers with courteous, friendly, fast, and efficient service.
* Recommends items for sale to customer and recommends trade-up and/or companion items.
* Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
* Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
* Implements Company asset protection procedures to identify and minimize profit loss.
* Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
* Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
* Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
* Has working knowledge of store systems and store equipment.
* Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
* Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
* Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
* Complies with all company policies and procedures; maintains respectful relationships with coworkers.
* Completes special assignments and other tasks as assigned.
Training & Personal Development
* Attends training and completes PPLs requested by Manager or assigned by corporate.
Basic Qualifications
* Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
* Requires willingness to work flexible schedule, including evenings and weekend hours.
Preferred Qualifications
* Prefer six months of experience in a retail environment.
* Prefer to have prior work experience with Walgreens.
The following information is applicable for San Francisco, CA applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
Salary Range: $15 - $17.5 / Hourly
$15-17.5 hourly 2d ago
Hardware Asset Lifecycle Management Specialist
CVS Health 4.6
CVS Health job in Homer, LA
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
As a Hardware Asset Lifecycle Management Specialist, you will establish the intelligent foundation of IT Asset Management - where clean, well-governed data and automated processes pave the way for predictive analytics, AI-driven optimization, and sustainable digital operations. You will interact with all levels of the IT organization and key business areas to manage the asset inventory in the most efficient and cost-effective way. This role is responsible for developing and/or implementing innovative hardware asset lifecycle strategies, managing the portfolio for cost and risk, and ensuring compliance through policy, process, and technology. To be successful in the role, you will need functional asset management expertise, process mapping/management experience, project management skills, leadership, stakeholder collaboration, data analysis, and an innovative and proactive approach to continuous improvement and the integration of new technologies like AI/ML and ServiceNow.
**Responsible for:**
+ Acting as the SME for HAM processes, familiarization with asset management tools, and data quality across the enterprise including process optimization initiatives utilizing AI/ML to support HAM optimization.
+ Managing the lifecycle of hardware assets from acquisition through retirement, ensuring alignment with policy and compliance requirements.
+ Support the configuration of ServiceNow HAM Pro modules to support accurate asset tracking and performance reporting.
+ Supporting internal audits and ensuring hardware asset data integrity across CMDB and asset repositories.
+ Collaborating with procurement and finance to validate asset records, reconcile inventories, and support cost optimization.
+ Contributing to the development and refinement of HAM policies, standards, and workflows.
+ Providing training and guidance to stakeholders on HAM best practices and platform usage.
+ Supporting vendor management activities related to hardware lifecycle services and platform support.
+ Preparing and delivering reports on HAM performance, compliance posture, and operational metrics.
**Key Competencies:**
+ Functional Expertise - Deep understanding of hardware lifecycle management.
+ Change Leadership: Guides teams through modernization with clarity and purpose.
+ Clear Communication - Ability to communicate complex asset and compliance concepts into actionable insights for stakeholders up and down the chain of command.
+ Process Discipline - Ensuring consistent execution of HAM workflows and data governance practices.
+ Collaboration & Relationship-Building - Partnering effectively across IT, procurement, finance, and compliance teams.
+ Continuous Improvement - Identifying opportunities to enhance HAM processes, tools, and reporting capabilities.
**Required Qualifications:**
+ 7+ Years of Asset Management Experience - Subject Matter Expert of Hardware Asset Management Practices.
+ 5+ years of experience working with internal and/or external audit teams.
+ 3+ years of experience establishing high-quality data standards and normalization logic to create a "trusted data layer" suitable for AI and predictive analytics.
+ 3+ years of experience of proven experience collaborating with automation and AI teams to identify, pilot, and scale opportunities for intelligent workflow automation, predictive maintenance, and anomaly detection.
**Preferred Qualifications:**
+ Experience developing and documenting innovative and effective IT asset management strategies and related business processes.
+ Demonstrated ability using structured problem-solving techniques and available tools to quickly evaluate problems, identify root cause, create action plans, assess impact, and develop resolution options.
+ Understanding of Finance and Procurement (accounts payable, depreciation, net book value, fixed assets, sourcing)
+ Asset Management Certification (i.e., CHAMP, CSAM or equivalent)
+ Experience working with tools like ServiceNow HAMPro, Ariba, and office automation tools (i.e., Microsoft Word, Excel, Vision, PowerPoint, etc.)
+ Experience working with major IT hardware vendors (IBM, Dell, HP, Cisco, etc.)
+ Proficient in Process Mapping and Technical Writing
+ Project Management Certification (i.e., PMP or SCRUM Master)
**Education**
Bachelor degree from accredited university or equivalent work experience(HS diploma + 4 years relevant experience).
**BUSINESS OVERVIEW**
Bring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities
**Pay Range**
The typical pay range for this role is:
$106,605.00 - $284,280.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
**Great benefits for great people**
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit *****************************************
We anticipate the application window for this opening will close on: 03/31/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
CVS Health is an equal opportunity/affirmative action employer, including Disability/Protected Veteran - committed to diversity in the workplace.
$74k-103k yearly est. 15d ago
Lead Director, National Health Systems Contracting
CVS Health 4.6
CVS Health job in Homer, LA
We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health , you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.
**Position Summary**
The Lead Director of National Health Systems (NHS) Contracting is responsible for overseeing Network contracting activities and maintaining productive relationships with key national health system providers. Responsible to develop and manage the NHS Network as outlined below:
+ Oversees key Network contracting activities, including negotiating rates, Value--Based Care development and contract terms.
+ Collaborates with the Executive Director for negotiations with the national health systems.
+ Supports Senior Manager, Network Management to load complex hospital contracts accurately and timely.
+ Assesses provider performance metrics, such as utilization rates, patient satisfaction scores, and claims data to identify areas for improvement and cost containment.
+ Collaborates with providers to implement initiatives that optimize quality and efficiency of services.
+ Provides assistance and support to other departments, as needed, to obtain crucial or required information from providers, such as HEDIS, Credentialing, etc.
+ Leads work and deliverables of complex projects/programs, through assessment to implementation, that may impact multiple processes, systems, functions, and products across all lines of business.
+ Excellent analytical and problem-solving skills
+ Strong communication, negotiation, and presentation skills
+ Ability to work in a matrixed organization and gain consensus and share information to various interested parties.
**Required Qualifications**
+ A minimum of 7 years of related experience and comprehensive level of negotiating skills with successful track record negotiating contracts with large complex provider systems or groups, hospitals and large physician and risk bearing entities
+ A minimum of 5 years of related experience reviewing medical claims data and developing executive summaries and identifying opportunities for mitigating medical cost trend
+ Familiar with legal terms in the context of provider contracting and contracting management systems.
**Preferred Qualifications**
+ Familiar with CMS Stars and HEDIS technical specifications and various measurable percentiles associated with the HEDIS measures.
+ Experience with Commercial, Medicare, and Individual Medicaid contracting.
+ Strong financial modeling background.
**Education**
+ Bachelor Degree preferred or a combination of professional work experience and education.
**Pay Range**
The typical pay range for this role is:
$100,000.00 - $231,540.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
**Great benefits for great people**
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit *****************************************
We anticipate the application window for this opening will close on: 02/28/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
CVS Health is an equal opportunity/affirmative action employer, including Disability/Protected Veteran - committed to diversity in the workplace.
$100k-231.5k yearly 10d ago
Senior Manager - Digital Product Manager
CVS Health 4.6
CVS Health job in Homer, LA
We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do.
Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.
POSITION SUMMARYIf you are eager to make a real impact in the health care industry through your own meaningful contributions, explore a role in technology with CVS Health.
Our journey calls for technical innovators and data visionaries: come help us pave the way.
As leaders in healthcare, our analytics and engineering teams deliver innovative solutions to business problems by collaborating with cross-functional teams in a dynamic and agile environment.
You will be part of a team that values collaboration and encourages innovative thinking at all levels.
You will be intellectually challenged to solve problems associated with large scale complex, structured and unstructured data, which will allow you to grow your technical skills and engineering expertise.
Currently we are seeking a Senior Manager - Digital Product Manager who will play a crucial role in building and delivering high-quality software that enhances customer experiences.
This Senior Manager will be involved in all phases of software engineering, from requirements analysis to deployment, while adhering to agile software development methodologies.
Collaboration is key, as you will work closely with cross-functional teams to deliver integrated solutions that meet the evolving needs of our business.
The Commercial Product program that this role supports is overly complex that spans across almost all the Aetna Technology domains/applications.
A Senior Product Owner in this area requires significant business and systems knowledge and expertise in navigating multiple business units and external vendors.
Expectations for the Role:Partner with multiple Product Owners and Product leadership team right from the ideation phase to mature the product concepts and helps them with IT evaluation exercise (SWAT) Work with multiple IT and business areas to develop IT solution, strategy, MVP (Minimum Viable Product and provides the IT Guidance ranges/cost estimates Coordinate release planning, oversees delivery milestones, resolves issues, and removes the barriers that may hinder project execution Proactively evaluates all work that is in flight, builds contingency plans, and executes corrective action on a timely basis to mitigate risks such as scope and/or budget variances Ensure that projects/enhancements align with the Commercial Product delivery objectives by thoroughly understanding the business segment's drivers and issues Identify and leverage project interdependencies to ensure synergy between the projects and to promote benefits realization across the portfolio.
Proactively identifies additional cost-savings to reduce overall project expenses Ensure delivery milestones are met, and project activities are completed on time for successful IT delivery Work closely with Product Managers, Sales teams, Underwriters, Compliance, various Business areas and Technology Teams including Architecture, Security, and InfrastructureProvide insights into Current State of Technical capabilities Leverage strong technical skills to develop and manage multiple concurrent, time-bound Product implementations.
Work collaboratively with cross functional domain/technical teams Innovative mindset with strong conviction for Technology ExcellenceKeep abreast of technology advances across various lines of business with keenness to cross apply the innovations across Lines of BusinessStrong Client Interfacing, Stakeholder Management and High Impact Communication skills Collaborate with the program business and the individual domain teams and/or vendors to translate overall project/ business objectives to application specific needs Create and maintain functional and technical documentation, including system designs, workflow, and ensure end to end traceability is maintained Explore new tools, frameworks, and techniques to improve digital solutions and drive innovation within the engineering team REQUIRED QUALIFICATIONS7+ years of experience of Product Manager experience, preferably with Commercial Medical Product Development collaborating with various stakeholders in maturing a Product Concept from its initial stages, providing directional guidance, advising on technical capabilities, collaborating on roadmap followed by design and implementation6+ years of experience in collaborating with external Vendors that support various Programs (e.
g.
, Maternity, Chronic Conditions, Clinical engagement etc.
) for Commercial Plan Sponsors5+ years of experience in working with Engineering, and Cross functional team to solve complex business and/or technical problems4+ years of experience independently managing deliverables3+ years of experience in effort estimation PREFERRED QUALIFICATIONSProven experience independently leading and completing tasks Prior experience in dealing with a wide variety of stakeholders across the spectrum Effective written and verbal communication skills within and across teams Experience with complex systems and solving challenging analytical problems Previous experience in delivering new Commercial Medical Product Concepts within tight budgets and challenging timelines EDUCATIONBachelor's degree or equivalent experience (HS diploma + 4 years relevant experience) BUSINESS OVERVIEWBring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health.
This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world.
Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
Our Heart At Work Behaviors support this purpose.
We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.
We strive to promote and sustain a culture of diversity, inclusion and belonging every day.
CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services.
We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.
Pay RangeThe typical pay range for this role is:$106,605.
00 - $284,280.
00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.
The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
This position also includes an award target in the company's equity award program.
Our people fuel our future.
Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be.
In addition to our competitive wages, our great benefits include:Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit *************
cvshealth.
com/us/en/benefits We anticipate the application window for this opening will close on: 02/27/2026Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
$90k-113k yearly est. 2d ago
Community Outreach Coordinator (Lafayette, Louisiana)
CVS Health 4.6
CVS Health job in Homer, LA
We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do.
Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.
Position SummaryThe Community Outreach Coordinator develops, facilitates, and implements outreach activities, special events, programs, and presentations that support member education and health plan awareness within the Medicaid or Medicare population and the community.
This person develops and maintains relationships with community organizations, while also maintaining marketing guideline compliance with the appropriate state's laws and regulations.
What you will do:Ensures required documentation is in place for membership, leader-driven activities, and events.
Manages on-site event staffing, and handles any problems or emergencies that may arise, serving as the primary contact for sponsors and event providers.
Coordinates event logistics including reserving space, catering, communications, distributing materials, facilities support, and setup/breakdown for the event.
Creates and maintains a calendar based around community events, in order to assist the department with community and member awareness.
Seeks out and secures event sponsorship by building and maintaining relationships with community contacts.
Prepares formal presentations for potential sponsors and members.
Conducts new member orientations and leads engagement events and activities.
Required Qualifications3-5 years of experience with community outreach and/or event planning.
3-5 years of previous Medicaid experience.
Working knowledge of Microsoft Office products (Word, Excel, PowerPoint, Outlook).
Must reside in Lafayette, Louisiana.
Ability to work from 8am-5pm Eastern Standard Time, as well as to be regularly flexible beyond core hours, specifically on evenings and weekends.
Ability to travel 75% of the time within Lafayette and surrounding parishes (within Louisiana), sometimes overnight, as well as throughout the state as needed.
Preferred QualificationsBilingual (English/Spanish).
Strong interpersonal and negotiation skills.
Strong organizational and time management skills.
Highly skilled at relationship building and maintenance.
Ability to work independently, including during travel.
EducationBachelor's degree or equivalent experience (high school diploma + 4 years of relevant experience).
Anticipated Weekly Hours40Time TypeFull time Pay RangeThe typical pay range for this role is:$21.
10 - $36.
78This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.
The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future.
Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be.
In addition to our competitive wages, our great benefits include:Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit *************
cvshealth.
com/us/en/benefits We anticipate the application window for this opening will close on: 02/05/2026Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
$21 hourly 1d ago
Behavioral Health- Inbound Outbound Que Associate
CVS Health 4.6
CVS Health job in Homer, LA
We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do.
Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.
Job DescriptionPrimary Job Duties & Responsibilities:Follows management-established procedures to execute routine business support tasks for core Inbound and Outbound communications functions, under general supervision.
Develops effective relationships with all team members to effectively progress daily communications to resolve issues and prevent delays in service or responses.
Handles Inbound and Outbound tasks in a manner that operates in full compliance with patient confidentiality policies and regulations.
Maintains accurate and complete documentation of member health information to minimize risk management, while adhering to all regulatory, and accreditation requirements.
Reviews requests for appropriate referral to medical services staff and approves services that do not require a medical review.
Escalates more complex customer/member inbound inquiries to management for more thorough follow-up and resolution.
Takes management direction to properly execute techniques, processes, and responsibilities according to established work area policies and procedures.
Documents all Inbound and Outbound phone details into the company database to ensure full collection of customer/patient needs and requirements.
Demonstrates active listening skills while handling customer/patient calls, also exerting compassion and understanding to gain customer/patient trust and loyalty.
Education:-High school diploma or up to 1 year equivalent experience.
-Prior Relevant Work Experience-0-1 year Essential Qualifications:-Working knowledge of problem solving and decision making skills Available Shift:-Shift Available: Monday- Friday- 11am- 7:30pm EST-Training: 8:00 AM - 4:30 PM EST for first 8 weeks*Some Holidays required*Position SummaryInbound Queue Associate - Behavioral Health role is responsible for accepting inbound calls from facilities, providers, and members regarding pre-certification process within Medicare and Commercial Insurance.
Responsibilities to include but limited to the following:• Performs intake of calls from members or providers regarding services via telephone, fax, EDI.
• Screens requests for appropriate referral to medical services staff.
• Approve services that do not require a medical review in accordance with the benefit plan.
• Performs non-medical research including eligibility verification, COB, and benefits verification.
• Maintains accurate and complete documentation of required information that meets risk management, regulatory, and accreditation requirements.
• Protects the confidentiality of member information and adheres to company policies regarding confidentiality• Communicate with Aetna Case Managers, when processing transactions for members active in this program• Other duties and responsibilities as required.
Required Qualifications• 2 plus years of Customer Service Background• 2 plus years of Call Center experience Preferred Qualifications• Familiarity with basic medical terminology and concepts used in care management.
• 2-4 years experience as a medical assistant, office assistant or other clinical experience.
• Effective communication, telephonic and organization skills.
• Strong customer service skills to coordinate service delivery including attention to customers, sensitivity to issues, proactive identification and resolution of issues to promote positive outcomes for members.
• Computer literacy in order to navigate through internal/external computer systems, including Excel and Microsoft Word.
• Ability to effectively participate in a multi-disciplinary team including internal and external participants EducationHigh School Diploma or equivalent GED Anticipated Weekly Hours40Time TypeFull time Pay RangeThe typical pay range for this role is:$17.
00 - $25.
65This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.
The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future.
Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be.
In addition to our competitive wages, our great benefits include:Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit *************
cvshealth.
com/us/en/benefits We anticipate the application window for this opening will close on: 02/04/2026Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
$17 hourly 2d ago
Shift Lead
Walgreens 4.4
Shreveport, LA job
+ Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening back door of store for deliveries.
+ Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
+ Models and delivers a distinctive and delightful customer experience.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
+ Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
**Operations**
+ Responsible for holding store keys to open and close without management as necessary.
+ Assists with and coaches other team members to work with warehouse and vendor ordering process as the orders are created, reviewed, and received, including opening the backdoor for vendor deliveries.
+ Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids.
+ Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).
+ Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions.
+ Maintains accurate inventory counts; maintains the accuracy of on-hand quantities including, but not limited to, basic departments, stockroom, and overstock locations.
+ Assist with ensuring the Outdate program is followed with team members.
+ Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame.
+ Assist with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary or as requested.
+ Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager.
+ Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
+ Has working knowledge of store systems and store equipment.
+ Assist at Pharmacy out window as requested.
+ Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
+ Responsible for bag checks of team members before leaving the store.
+ Complies with all company policies and procedures; maintains respectful relationships with coworkers.
+ Completes special assignments and other tasks as assigned.
**Training & Personal Development**
+ Attends training and completes PPLs requested by Manager.
**Communications**
+ Serves as a liaison between management and non-management team members by communicating assigned tasks to team members when store management is not present.
+ Reports disciplinary issues and customer complaints to management.
**Job ID:** 1733104BR
**Title:** Shift Lead
**Company Indicator:** Walgreens
**Employment Type:** Part-time
**Job Function:** Retail
**Full Store Address:** 6101 W 70TH ST,SHREVEPORT,LA,71129
**Full District Office Address:** 6101 W 70TH ST,SHREVEPORT,LA,71129-02507-07595-S
**External Basic Qualifications:**
+ One year of prior leadership, supervisory, or retail key holder work experience.
+ Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
**Preferred Qualifications:**
+ Prefer the knowledge of store inventory control.
+ We will consider employment of qualified applicants with arrest and conviction records.
+ Obtains and maintains valid PTCB certification or pharmacy license as required by state.An Equal Opportunity Employer, including disability/veterans.The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:**
**Store:** 07595-SHREVEPORT LA
**Pay Type:** Hourly
**Start Rate:** 17
**Max Rate:** 20
$25k-30k yearly est. 32d ago
Pharmacy Operations Manager
Walgreens 4.4
Haughton, LA job
+ Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.
+ Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.
+ Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.
+ Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.
**Operations**
+ Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
+ Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.
+ At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.
+ Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
+ Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.
+ Accountable for completion of non-clinical patient calls.
+ Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.
+ Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
+ Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.
+ Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
+ Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.
+ Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
+ Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.
**People & Performance Management**
+ Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.
+ Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
+ Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
+ Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
+ Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
**Training & Personal Development**
+ Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
+ Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
+ Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.
+ Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.
**Communication**
+ Communicates with pharmacy team, relaying messages from the support center or other key emails as required.
+ Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager
**Job ID:** 1742798BR
**Title:** Pharmacy Operations Manager
**Company Indicator:** Walgreens
**Employment Type:** Full-time
**Job Function:** Retail
**Full Store Address:** 1125 HIGHWAY 80,STE B,HAUGHTON,LA,71037-09430-21495-S
**Full District Office Address:** 1125 HIGHWAY 80,STE B,HAUGHTON,LA,71037-09430-21495-S
**External Basic Qualifications:**
+ High School Diploma, GED, or equivalent.
+ PTCB or ExCPT certification (except in Puerto Rico).
+ Has one year of work experience as a pharmacy technician in a retail or hospital setting.
+ Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
+ Requires willingness to work flexible schedule, including evening and weekend hours.
+ Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)
**Preferred Qualifications:**
+ Previous people management/ leadership experience.
+ Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.
We will consider employment of qualified applicants with arrest and conviction records.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:** Non-Specialty
**Store:** 21495-HAUGHTON LA
$22.5-31 hourly 15d ago
Network Relations Manager - Louisiana
CVS Health 4.6
CVS Health job in Shreveport, LA
We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do.
Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.
Job Posting Title: Network Relations Manager - LouisianaPosition Summary:This is an individual contributor role.
Acts as the primary resource for assigned, high profile providers and/or groups (i.
e.
local, individual providers, small groups/systems) to establish, oversee, and maintain positive relationships by assisting with or responding to complex issues regarding Medicaid policies and procedures, plan design, contract language, service, claims or compensation issues, and provider education needs.
Optimizes interactions with assigned providers and internal business partners to establish and maintain productive, professional relationships.
Monitors service capabilities and collaborate cross- functionally to ensure that the needs of constituents are met and that escalated issues related but not limited to, claims payment, contract interpretation or parameters, and accuracy of provider contract or demographic information are resolved.
Supports or assists with operational activities that may include, but are not limited to, database management, and contract coordination.
Performs credentialing support activities as needed.
Educates Medicaid providers as needed to ensure compliance with contract policies and parameters, plan design, compensation process, technology, policies, and procedures.
Meets with key Providers at regular intervals to ensure service levels meet expectations.
Manages the development of agenda, validates materials, and facilitates external provider meetings.
Collaborate cross-functionally with the implementation of large provider systems, to manage cost drivers and execute specific cost initiatives to support business objectives and to identify trends and enlist assistance in problem resolution.
May provide guidance and training to less experienced team members.
Strong verbal and written communication, interpersonal, problem resolution and critical thinking skills.
Collaborate with Provider Enablement & Strategy on Provider-facing communications, desktops, workflows, external trainings, reporting needs, and HUB support.
Other duties as assigned.
Required QualificationsMinimum of 3 years' experience in Medicaid Managed Care business segment environment servicing providers with exposure to benefits and/or contract interpretation.
Minimum of 2 years' experience working with providers and contracts in the behavioral health sector.
A minimum of 5 years' work experience in healthcare.
Working knowledge of business segment specific codes, products, and terminology.
Travel within the defined territory up to 50-80% of the time.
Candidates must reside in the state of Louisiana and within one of the following parishes:St.
Landry, Evangeline, Acadia, Lafayette, St.
Martin, Iberia, Vermilion, Avoyelles, Rapides, Vernon, Grant, Winn, LaSalle,Catahoula, Concordia, Sabine, Natchitoches,DeSoto, Red River, Caddo, Bossier, Webster, Claiborne, Bienville.
Preferred QualificationsKnowledge of Medicaid Regulatory Standards for Network Access, Credentialing, Claim Lifecycle, Provider Appeals & Disputes, and Network Performance Standards.
Experience in Medical Terminology, CPT, ICD-10 codes, etc.
EducationBachelor's degree preferred or a combination of professional work experience and education.
Anticipated Weekly Hours40Time TypeFull time Pay RangeThe typical pay range for this role is:$54,300.
00 - $119,340.
00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.
The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future.
Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be.
In addition to our competitive wages, our great benefits include:Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit *************
cvshealth.
com/us/en/benefits We anticipate the application window for this opening will close on: 03/27/2026Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
$54.3k-119.3k yearly 3d ago
Claim Benefit Specialist
CVS Health 4.6
CVS Health job in Homer, LA
We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do.
Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.
A Brief OverviewPerforms claim documentation review, verifies policy coverage, assesses claim validity, and ensures accurate and timely claims processing.
Contributes to the efficient and accurate handling of medical claims for reimbursement through knowledge of medical coding and billing practices and effective communication skills.
What you will do Handles and processes Benefits claims submitted by healthcare providers, ensuring accuracy, efficiency, and strict adherence to policies and guidelines.
Determines the eligibility and coverage of benefits for each claim based on the patient's insurance plan and policy guidelines and scope.
Assesses claims for accuracy and compliance with coding guidelines, medical necessity, and documentation requirements.
Documents claim information in the company system, assigning appropriate codes, modifiers, and other necessary data elements to ensure accurate tracking, reporting, and processing of claims.
Conducts reviews and investigations of claims that require additional scrutiny or validation to ensure proper claim resolution.
Communicates with healthcare providers, patients, or other stakeholders to resolve any discrepancies or issues related to claims.
Determines if claims processing activities comply with regulatory requirements, industry standards, and company policies.
Develops and implements regular, timely feedback as well as the formal performance review process to ensure delivery of exceptional services and engagement, motivation, and team development.
Analyzes claims data and generate reports to identify trends, patterns, or areas for improvement to help inform process enhancements, policy changes, or training needs within the claims processing department.
Required Qualifications1-2 years' experience working in Customer Service.
Possess strong teamwork and organizational skills.
Strong and effective communication skills.
Ability to handle multiple assignments competently through use of time management, accurately and efficiently.
Strong proficiency using computers and experience with data entry.
Preferred QualificationsExperience in a production environment.
Healthcare experience.
Knowledge of utilizing multiple systems at once to resolve complex issues.
Claim processing experience preferred but not required.
Understanding of medical terminology.
EducationHigh School or GED equivalent.
Anticipated Weekly Hours40Time TypeFull time Pay RangeThe typical pay range for this role is:$17.
00 - $28.
46This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.
The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
Our people fuel our future.
Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be.
In addition to our competitive wages, our great benefits include:Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit *************
cvshealth.
com/us/en/benefits We anticipate the application window for this opening will close on: 02/03/2026Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
$17 hourly 3d ago
Pharmacy Technician
CVS Health 4.6
CVS Health job in Shreveport, LA
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
Job Purpose and Summary:
At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system - and their personal health care - by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day and our Pharmacy Technicians (Technicians) play a critical role in supporting our pharmacy teams to consistently deliver on our brand promise.
As a Technician, you will support the pharmacy team in delivering operational and service excellence within your store. Technicians are often the first point of contact to assist our patients and customers to deliver an exceptional experience. Technicians assist the pharmacy team to ensure that pharmacy operations run smoothly, our patients' prescriptions are filled promptly, safely, and accurately, and we are providing caring service that exceeds patient expectations. Technicians operate as part of the pharmacy team through consistent application of Standard Operating Procedures (SOPs), best practices, and effective communication. Throughout their shifts and in all customer and colleague interactions, they demonstrate genuine care and contribute to a safe and inclusive culture where all people feel valued and empowered.
Once in role, Technicians are required to complete a rigorous company training program and satisfy all registration, licensing, and certification requirements according to their State's Board of Pharmacy guidelines. Until the Pharmacy Technician has completed all necessary requirements, duties may be restricted by the Pharmacy Manager.
A Technician is responsible for contributing to safe and effective operations of the pharmacy, including but not limited to:
Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health
Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment
Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone; keeping patients healthy by offering immunizations and other services at the register and over the phone; and demonstrating compassionate care by solving or escalating patient problems
Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.
Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback; actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients
Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic; voluntarily traveling to stores in the market to work shifts as needed by the business
Understanding and complying with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles. Complying with CVS policies and procedures to ensure patient safety, compliance with controlled substance dispensing and recordkeeping, and to protect patient privacy and security
Delivering additional patient health care services (e.g., immunizations, point-of-care testing, and voluntarily staffing offsite clinics), where allowable by law and supported by required training and certification
Where permissible, the Pharmacy Technician may also support immunizations, which includes the following responsibilities:
Completing additional licensure and training requirements, in compliance with state Board of Pharmacy regulations, to obtain Technician Immunizer status to support preparing and administering vaccines
Educating patients about the importance of vaccines and referring patients to the Pharmacist-on-duty for vaccination questions
Monitoring for, and responding to, adverse reactions; reporting adverse reaction events per public health requirements
Reviewing and collecting patient information; tracking and documenting for each applicable patient
Monitoring and managing vaccine supplies
Required Qualifications:
Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification
If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age
If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program
State-level licensure and national certification requirements vary by state, click here to learn more.
Essential Functions:
Regular and predictable attendance, including nights and weekends
Ability to complete required training within designated timeframe
Attention and Focus:
Ability to concentrate on a task over a period of time
Ability to pivot quickly from one task to another to meet patient and business needs
Ability to confirm prescription information and label accuracy, ensuring patient safety
Customer Service and Team Orientation:
Actively look for ways to help people, and do so in a friendly manner
Notice and understand patients' reactions, and respond appropriately
Communication Skills:
Use and understand verbal and written communication to interact with patients and colleagues
Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
Mathematical Reasoning:
Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day's supply, and/or number of full bottles and additional bottles needed to fill a prescription
Problem Resolution:
Identifying challenging patient or colleague interactions and choosing the best course of action when faced multiple options
Physical Demands:
Be mobile and remain upright for extended periods of time
Lift, scan, and bag items
Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items
Move fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm
Extend hand(s) and arm(s) multiple directions to place, move, or lift items
Control precision; quickly adjust machines to exact positions
Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist
Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts
Occasionally lift of up to 20 lbs and/or exert up to 20 lbs. of force; Frequently lift of up to 10 lbs and/or exert up to 10 lbs. of force; Consistently lift and/or exert a negligible amount of force to move objects.
Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately
Have the ability to receive detailed information through oral communication
Any additional tasks as directed by Supervisor or Manager
Preferred Qualifications:
1-3 years previous experience as a Pharmacy Technician
Previous experience in a pharmacy, retail, medical, or customer service setting
Ability to work in the home store, and across the market in other locations, to meet business needs
Anticipated Weekly Hours
25
Time Type
Part time
Pay Range
The typical pay range for this role is:
$16.00 - $24.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit *****************************************
We anticipate the application window for this opening will close on: 03/02/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
$16 hourly Auto-Apply 29d ago
LOA Call Center Supervisor
CVS Health 4.6
CVS Health job in Homer, LA
We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health , you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.
Accountable for the delivery of outstanding Absence Management and related Colleague Services through team management, education, development and motivation of the CVS Health Call Center Team and an internal commitment to colleague needs. Responsible for providing the enterprise with a Center of Excellence that supports leave administration under federal, state and company leave policies. Ensure the highest possible level of colleague service by providing colleagues with the tools, knowledge, technology, HR data and business unit support.
+ Directly supervise a team of 15 to 20 Call Center Representative, Enterprise Absence Management to include selection, recognition, coaching and performance assessments.
+ Support the Call Center Manager, Enterprise Absence Management in leading a delivery model that reflects empathy and care for our colleagues and fosters an environment where measurement, quality, and continuous improvement / best practices are valued and rewarded.
+ Review and partner with Quality Assurance Specialists and Trainers to identify and collaborate on enhanced / improved training curriculums supporting an improved colleague experience.
+ Ensure the Call Center is meeting or exceeding call center metrics around average speed of answer, abandoned rate, average handle time, call quality and other key metrics identified.
+ Resolve tier II and tier III escalations from Call Center Representatives; gather colleague information, call colleague with resolution and document problem history / detail in Salesforce and / or my Leave.
+ Recommend to the management team programs and practices that will enhance productivity, reduce costs, maintain / exceed service levels and support a center of excellence.
+ Assist Call Center Representatives with escalated issues to ensure unique circumstances are handled within the scope of federal, state, and company policies and raised proactively to management as needed for appropriate resolution.
+ Collaborate with other Call Center Supervisors, Case Management and the Call Center Manager, Enterprise Absence Management to attend meetings with colleagues, leaders, or HRBPs as needed to resolve high level leave issues.
+ Work with the Call Center Manager, Enterprise Absence Management and Workforce Data Analyst to manage workload and staffing, understand and predict workload changes and respond in advance to maintain consistent levels of colleague service.
+ Provide mentoring, coaching and support to develop Call Center Representatives to prepare them for a career path within the Leave of Absence Department and / or the organization.
**Job Requirements:**
+ This position requires 3-4 years of Call Center experience.
+ This position requires 3-4 years of FMLA, State Leaves, Disability and HR.
+ 1+ years of Supervisor experience.
+ Knowledge of call center applications such as IEX, Five9 and CMS is preferred.
+ A strong commitment to Customer Service as exemplified by behaviors and disposition.
+ Ability to work independently and as part of a team environment.
+ Excellent written, verbal and listening skills to reflect a friendly, positive disposition.
+ Demonstrated ability to maintain work in the strictest of confidence.
+ Demonstrated ability to problem solve and apply critical thinking skills, including the ability to think analytically and creatively, under pressure, to solve problems
+ Strong organizational and data entry skills with a strict attention-to-detail.
+ Ability to plan and prioritize workloads, both independently and in a team environment with minimal supervision.
+ Demonstrated ability to think strategically and creatively toward continuous improvement of operations both technically and functionally.
+ Ability to consistently and efficiently follow through on problems to provide resolution that is satisfactory to the customer.
+ Demonstrated ability to multi-task while consistently meeting deadlines.
+ Proficiency with MS Office Products.
+ Regular and predictable attendance is required.
**Education:**
Bachelor's degree or equivalent experience
**Anticipated Weekly Hours**
40
**Time Type**
Full time
**Pay Range**
The typical pay range for this role is:
$43,888.00 - $102,081.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
**Great benefits for great people**
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit *****************************************
We anticipate the application window for this opening will close on: 02/02/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
CVS Health is an equal opportunity/affirmative action employer, including Disability/Protected Veteran - committed to diversity in the workplace.
$21k-25k yearly est. 4d ago
Outbound Call Center Rep
CVS Health 4.6
CVS Health job in Homer, LA
We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health , you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.
**How will this role have an impact?**
At Signify Health, we value and seek exceptional thinkers with the heart and humility to match. Join us on a mission to improve lives and make a lasting difference.
As part of the Signify Health's Member Engagement team, you will contact members of various Medicare Advantage and Medicaid health plans by phone to offer, explain, and schedule a free in-home or virtual healthcare evaluation. You will work diligently to meet department productivity, quality, and customer service goals.
This role will report to a Member Engagement Manager.
+ Starting hourly rate $15.00, with unlimited bi-weekly commission potential.
+ 10 days of required paid training (Monday-Friday, 8AM-4:30PM CST.)
+ Call center hours of operation are Monday-Sunday 7AM - 9PM, actual shift will be determined at time of hire.
+ Competitive benefits, PTO, tuition reimbursement, and more!
**What will you do?**
+ Make an average of 50 outbound calls per hour placed by an automatic dialer system to offer, explain, and schedule a free in-home or virtual health evaluation with a provider
+ Follow 20+ approved scripts, ensure members understand and are comfortable with the terms, and respond to rebuttals persuasively and with professional courtesy
+ Present a positive, professional, and high energy approach to clients, health plan members, and team members
+ Meet daily goals set by the department (i.e., 300-400 outbound dials per day, 24 appointments set per day, shift and attendance policy adherence, quality targets, etc.) in an office or remote environment
+ Adjust, reschedule, and cancel appointments with both members and contracted providers, as requested
+ Monitor performance results including appointments, calls, handle time, and productivity using designated reporting systems
+ Report member complaints and escalations immediately to Member Engagement Managers
+ Participate in peer side-by-side coaching as needed
+ Follow HIPAA and other security and privacy guidelines when handling protected health information accessed during normal work activities
**We are looking for someone with:**
+ A High School Diploma or equivalent is preferred
+ 1+ year call center experience OR 2+ years general work experience required
+ Previous outbound call center or high volume experience working in a metrics driven environment, with an auto dialer, and/or using scripts is preferred
+ A desire to work in an efficient, results-oriented outbound call center environment
+ Persuasive with the ability to rebuttal while treating all health plan members with professional courtesy
+ Good communication skills, friendly and conversational
+ Ability to adhere to a fixed daily schedule, including start, breaks, lunch, and end times
+ Strong computer skills and the ability to use multiple systems at the same time, while making calls
**Benefits:**
+ Medical, Dental and Vision plans, Insurance starts the 1st of each month after the start date
+ Bi-weekly pay with monthly commission bonus potential
+ 401K, employee stock purchase program and tuition reimbursement
+ Employee discount programs
**Work From Home Requirements:**
To qualify, you must have verified and reliable internet service with 10MB upload/download ability available in your home.
The company will provide equipment (keyboard, monitor, computer, headset, etc.). All applicants must provide their own workspace furniture and ensure a quiet workspace.
**Conditions of Employment:**
Successful completion of background check is required for this position.
**Anticipated Weekly Hours**
40
**Pay Range**
The typical pay range for this role is:
$15.00 - $26.93This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
We anticipate the application window for this opening will close on: 05/31/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
**Anticipated Weekly Hours**
40
**Time Type**
Full time
**Pay Range**
The typical pay range for this role is:
$15.00 - $26.93
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
**Great benefits for great people**
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit *****************************************
We anticipate the application window for this opening will close on: 01/30/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
CVS Health is an equal opportunity/affirmative action employer, including Disability/Protected Veteran - committed to diversity in the workplace.
$15-26.9 hourly 4d ago
Staff Software Development Engineer
CVS Health 4.6
CVS Health job in Homer, LA
We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health , you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.
Join us at the start of a new era in health care where technology is transforming how and where care is delivered, creating a more connected, effective care experience for all. Our mission at Signify Health is to build trusted relationships to make people healthier. We do this by transforming the home into a health hub through a combination of data, technology & people. We are building a unified technology platform for value-based care (******************************************************** that is improving care and reducing spending by treating patients in lower-cost settings and linking providers' payments to patient outcomes. Signify Health is driving this industry transformation and solving some of the most challenging problems in healthcare - this is where you come in!
**About the Role**
As a Staff Software Engineer, you'll be a key member of a collaborative team responsible for design, delivery and operation of business-critical, distributed systems. We're looking for technically strong, passionate people with an entrepreneurial spirit to build and sustain innovative solutions.
**Responsibilities**
+ Lead technical initiatives that solve complex, enterprise-wide problems - ensuring maintainability, performance, and scalability.
+ Design, build and maintain business-critical, enterprise-grade systems using modern technology and techniques.
+ Deliver incremental value through iterative, customer-focused releases.
+ Drive long-term improvements - focusing on simplicity and maintainability.
+ Collaborate with others to develop solutions that meet cross-organization needs.
+ Research, propose and adopt leading edge technology.
+ Continually refine yourself and others through learning and mentorship.
**Basic Qualifications**
+ 7 years of software development experience.
+ Strong foundation in software engineering: problem solving, data structures, algorithms, patterns, concurrency.
+ Experience as a polyglot software engineer. Experience with more than one of: C++, C#, Java, Golang, Javascript, Typescript, Python or similar.
+ Experience using full-stack development to ship and operate large-scale systems.
+ Strong SQL skills and understanding of RDBMS such as SQL Server or PostgreSQL.
+ Strong experience with distributed systems design, implementation and operation at scale.
+ Strong experience with cloud vendors: Azure, AWS or GCP.
+ Clear and effective communication.
**Preferred Qualifications**
+ Bachelors of Science in Computer Science or a related field or equivalent work experience.
+ Familiarity with asynchronous, event-based architectures.
+ Experience with the following technologies: Kafka, REST APIs, Protobuf, gRPC, Docker, Kubernetes, Terraform.
+ Experience with an Application and Performance Monitoring platform. Ex: New Relic.
+ Experience establishing and maintaining CI/CD pipelines.
+ Experience with agile methodologies.
**About Signify Health**
Signify Health is helping build the healthcare system we all want to experience by transforming the home into the healthcare hub. We coordinate care holistically across individuals' clinical, social, and behavioral needs so they can enjoy more healthy days at home. By building strong connections to primary care providers and community resources, we're able to close critical care and social gaps, as well as manage risk for individuals who need help the most. This leads to better outcomes and a better experience for everyone involved.
Our high-performance networks are powered by more than 10,000 mobile doctors and nurses covering every county in the U.S., 3,500 healthcare providers and facilities in value-based arrangements, and hundreds of community-based organizations. Signify's intelligent technology and decision-support services enable these resources to radically simplify care coordination for more than 1.5 million individuals each year while helping payers and providers more effectively implement value-based care programs.
We are committed to equal employment opportunities for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.
To learn more about how we're driving outcomes and making healthcare work better, please visit us at ********************* .
**Pay Range**
The typical pay range for this role is:
$106,605.00 - $284,280.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
**Great benefits for great people**
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit *****************************************
We anticipate the application window for this opening will close on: 02/05/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
CVS Health is an equal opportunity/affirmative action employer, including Disability/Protected Veteran - committed to diversity in the workplace.
$73k-92k yearly est. 8d ago
Emerging Store Manager
Walgreens 4.4
Shreveport, LA job
Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all store activities in the absence of the Store Manager. Ensures proper merchandising, protection of store assets, and improves store sales and profitability.
Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to achieve company deliverables.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints in a timely manner and answers questions to ensure a positive customer experience. Models and shares customer service best practices.
+ Monitors customer service, provides coaching, training, and develops plans for improvements in both the front-end and pharmacy. Empowers team members to find the most impactful resolution for customers; seeks solutions that exceed customer expectations and builds loyalty.
+ Accountable for improving on overall customer service metrics.
**Operations**
+ Supervises the operation of the store and team members, including assigning daily activities, delegating tasks to team members, opening/closing/changing shifts, approving time records, time off and managing other scheduling conflicts to ensure proper team member coverage.
+ Collaborates with external partners to drive the future of their Walgreen store. Identifies ways to support external partnerships and services as a resource for Pharmacy Operations Manager in seeking community outreach opportunities.
+ Supports Store Manager in leveraging data, analysis, and team member input to make fact-based decisions, follow-up, and monitor impact.
+ Supervises the control of the store cash management including but not limited to register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping.
+ Supervises front end and pharmacy inventory, completing resets/revisions and price changes; analyzes front end and pharmacy inventory trends to create corrective action plans; trains/coaches team members to follow inventory standard operating procedures.
+ Ensures execution of operational feedback from the Store Manager and District Manager through delegation and supervision of team members.
+ Ensures that store interior and exterior are clean and presentable; manages repair and maintenance; responds to emergencies.
+ Ensures team members have a working knowledge of all computer and technology systems and software.
+ Provides for the safety and well-being of team members; effectively utilizes the Security Operations Center.
+ Complies with all company policies and procedures, manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including sale of alcohol, tobacco, fresh food, and pharmacy products.
+ Completes special assignments and other tasks as assigned.
**Full Store Operation Business Performance Management**
+ Independently analyzes financial and performance data; creates action plans to support achievement of business deliverables.
+ Uses operating statements, key performance indicators, and other relevant tools to engage the team; drive solutions and actions for store improvement. Collaborates with Store Manager to identify sales opportunities, gain insights, to ensure growth and performance of the store through new initiatives as directed by the Support Center.
+ Supports Pharmacy during busy periods, including serving as a pharmacy technician, when necessary.
**People & Performance Management**
+ Primarily responsible for leading and training team members; provides training, mentoring, coaching, and support to enable team members' career development. Responsible for team member discipline, coaching meetings, and makes recommendation regarding team member performance management, including discipline and termination when appropriate.
+ Manages team member performance by assigning responsibilities, developing performance plans, setting goals and expectations, observing performance, providing feedback and giving recognition to enhance effectiveness of individual team members and overall team.
+ Acquires and retains talent, builds pipelines to keep store properly staffed, and ensures a diverse pipeline of future leaders. Anticipates short and long-term staffing needs, develops talent plan, manages candidate pool, participates in the interview process and makes hiring decisions.
+ Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
+ Establishes a culture of accountability through clear expectations and performance management, Performance Improvement Plans, and constructive discipline.
**Training & Personal Development**
+ Successfully completes Store Manager learning and development program. Completes all required learning and development courses, certification, and any training assigned by Store Manager, District Manager and company leaders.
+ Monitors own performance, seeks continuous feedback from leader and team members, and commits to self-development; has an Individual Development Plan in place.
+ Obtains and maintains valid pharmacy technician license as required by state.
**Communications**
+ Communicates regularly with team members through one-on-one discussions, group meetings to ensure communication is open between leaders and team members. Actively responds to team member questions or concerns.
+ Assists Store Manager in planning and communicating the company and store strategy.
**Job ID:** 1737654BR
**Title:** Emerging Store Manager
**Company Indicator:** Walgreens
**Employment Type:** Full-time
**Job Function:** Retail
**Full Store Address:** 300 SOUTHFIELD RD,SHREVEPORT,LA,71105-04112-05163-S
**Full District Office Address:** 300 SOUTHFIELD RD,SHREVEPORT,LA,71105-04112-05163-S
**External Basic Qualifications:**
+ Bachelor's degree with a solid academic record, all majors welcome OR satisfactorily completed a Walgreens Community Internship Program OR High School Diploma/GED and two years of experience in a supervisory position (does not require experience with direct reports).
+ Demonstrated leadership abilities that include professional business ethics, self-motivation, and strong communication skills and strong business acumen.
+ Completion of Store Manager training program (LEAP) or willingness to complete Walgreens Leadership Essentials training (for individuals placed in ESM role on or after June 1, 2021) within 12 weeks of ESM start date.
+ Must be fluent in reading, writing, and speaking English (except in Puerto Rico)
+ Willingness to work flexible schedule including extended days, evenings, and weekend hours.
+ Willingness to accept promotion into a Store Manager position, if promotion is offered, which could require relocation to a different store location.
+ Ability to transfer to other Walgreens retail assets located within the same hiring Area.
**Preferred Qualifications:**
+ Bachelor's Degree .
+ Internal candidates: Management experience, including supervising others, managing, and assigning work. Experience across both front-end and pharmacy.
+ External candidates: Business majors. Prior retail or food industry experience.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $45,000 - $71,550. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:**
**Store:** 05163-SHREVEPORT LA
$45k-71.6k yearly 21d ago
Compute Engineer
CVS Health 4.6
CVS Health job in Homer, LA
We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health , you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.
**Role Description:**
The Compute Engineer is an integral part of our growing team. The right candidate will report to the Infrastructure Manager.
**Core Responsibilities:**
**Engineering and Provisioning**
+ Engineering of related solutions for various project and operational needs.
+ Install new / rebuild existing servers (on-prem and cloud) and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.
+ Install and configure systems, such as supporting EMR and Cloud infrastructure applications or Asset Management applications.
+ Develop and maintain installation and configuration procedures.
+ Contribute to and maintain system standards.
+ Research and recommend innovative, and where possible automated approaches for system administration tasks. Identify approaches that leverage our resources and provide economies of scale.
**Operations and Support**
+ Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.
+ Perform regular security monitoring to identify any possible intrusions.
+ Perform vulnerability remediations of Cloud and on-prem server infrastructure
+ Perform daily backup operations using Azure Backup, ensuring all required file systems and system data are successfully backed up to the appropriate media
+ Create, change, and delete user accounts per request.
+ Provide Tier III/other support per request from various constituencies. Investigate and troubleshoot issues.
+ Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies.
**Maintenance**
+ Apply OS patches and upgrades using Azure Patch Management on a regular basis and upgrade administrative tools and utilities. Configure / add new services as necessary.
+ Upgrade and configure system software that supports EMR/Cloud infrastructure applications or Asset Management applications per project or operational needs.
+ Maintain operational, configuration, or other procedures.
+ Perform periodic performance reporting to support capacity planning.
+ Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as required.
+ Maintain data center environmental and monitoring equipment.
+ Other duties, as assigned
**Minimum Requirements:**
+ Minimum 3 years Windows server admin experience
+ Minimum 3 years DNS and AD Management experience
+ Minimum 2 years Microsoft Azure Cloud experience with deploying resources such as VMs, storage accounts, etc...
+ Minimum 2 years Microsoft Entra ID experience
+ Minimum 2 years certificate management experience
**Preferred Experience:**
+ Linux server administration experience
+ Nerdio Experience
+ Digicert experience
+ GoDaddy experience
+ RMM package deployment experience
+ Experience working with a multiple OS (Server 2016, 2019, 2022)
+ Azure Virtual Dekstop host pool and application configurations
+ IIS Experience
+ SQL experience (2016, 2019)
+ Experience with: VMware VCenter 6.0 and higher, VMware VSan 6.0 knowledge, Citrix ADC experience, Crowdstrike, Tenable, Sumo logic, MCSE, MCSA preferred
+ Demonstrated PC skills (MS Office, Google docs)
+ Ability to research emerging technologies and make recommendations that benefit our business
+ Knowledge of data center environments, hosting services, networks, and software as a service (SaaS)
+ Ability to document server physical / logical, topology
**Education:**
+ Associate's Degree required, Bachelor's degree preferred
**Anticipated Weekly Hours**
40
**Time Type**
Full time
**Pay Range**
The typical pay range for this role is:
$64,890.00 - $173,040.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
**Great benefits for great people**
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit *****************************************
We anticipate the application window for this opening will close on: 01/30/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
CVS Health is an equal opportunity/affirmative action employer, including Disability/Protected Veteran - committed to diversity in the workplace.
$64.9k-173k yearly 15d ago
Pharmacy Manager - Sign-On and Relocation Assistance Available
Walgreens 4.4
Haughton, LA job
Provides empathetic pharmacy consulting services to patients regarding the effective use of medications and drug interaction awareness. Offers preventive and clinical healthcare services, including immunizations, diagnostic testing, and patient outcome services. Ensures prescribed medications are compounded, reviewed, dispensed, and verified accurately according to regulatory guidelines and company policies and procedures. Manages an efficient pharmacy workflow and improves pharmacy financials, manages inventory effectively, and enhances patient experience. Manages pharmacy staff performance and engagement. Ensures the professional development of pharmacy staff by overseeing training, focused coaching, and executing formal performance management initiatives.
**Job Responsibilities:**
Patient Experience
+ Engages patients by greeting them and offering assistance with products and services. Resolves patient issues in a timely manner and answers questions to ensure a positive patient experience.
+ Models and shares customer service best practices with all team members to deliver a distinctive and joyful patient experience, including interpersonal habits that show care (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., demonstrating curiosity to identify needs and proactively helping, servicing until satisfied, championing empathy and inclusivity, etc.).
+ Connects with patients by anticipating needs and proactively offering services. Leads efforts on enhancing patient experience by increasing awareness of healthcare services offered through Walgreens (e.g. patient consultation, medication management, drug therapy reviews, and perform clinical, or wellness services such as immunizations, diagnostic testing, and patient outcomes services) thereby promoting the shift of the Walgreen's pharmacy role from transactional to interpersonal.
+ Participates and assists in events that reflect the unique communities we serve as requested by Store Manager, Healthcare Supervisor, or District Manager.
Operations
+ Counsels patients and answers questions regarding usage of medicine, side effects, interactions, contraindications, patient information privacy, generics, less expensive medicines, and over-the-counter products. Refers to the medical provider, as needed, to ensure medication is taken correctly, health needs are addressed, and patient is satisfied with service.
+ Performs pharmacist tasks including compounding, drug therapy reviews, verification, and medication management.
+ Reviews, interprets, and accurately dispenses prescribed medications, as required.
+ Ensures the pharmacy operates in accordance with regulations, company policies and standards. Establishes procedures that promote the efficient workflow of the pharmacy including overseeing staff scheduling, assigning roles, coordinating activities, and soliciting team member suggestions. Responsible for opening and closing the pharmacy and shift changes.
+ Ensures the use of all elements of the Good Faith Dispensing policy in conjunction with state and federal controlled substance laws when filling prescriptions. The Product Review/Retail Fill Process Pharmacist is responsible for ensuring that elements of Good Faith are present.
+ Collaborates with Store Manager to define and develop new strategic business opportunities.
+ Maintains information technology knowledge of pharmacy systems including workflow, prescription fulfillment, billing, clinical documentation, training, inventory management, and point of sale registers. Supports pharmacy staff and patients with information technology. Finds opportunities to improve productivity
+ Ensures insurance claims are processed accurately to prevent payment rejections. Resolves patient issues by working with insurance companies and medical providers and conducting or participating in third party audits.
+ Follows-up with medical providers to clarify prescribed medications, dosages, refills, interactions, and allergies to suggest alternative medications, and answer medical provider questions. diagnostic testing, disease state management and other healthcare services.
+ Performs clinical and wellness services such as immunizations, diagnostic testing, disease state management, and other healthcare services
+ Partners with centralized support for patient registration, exception resolution, and assists with resolving patient issues. In virtual environments, conducts virtual product review by following specific company procedures and guidelines
+ Manages the maintenance, housekeeping, and improvement of the pharmacy department including repairs, cleaning, new equipment, and layout changes to ensure a functioning, presentable and efficient pharmacy.
+ Prepares and submits all records, reports, and other documentation as required by state and federal laws to run the pharmacy business (e.g., operating statements, performance indicator reports, supervision notes, deletions, transfers.)
People & Performance Management
+ Collaborates with Store Manager on pharmacy staff hiring, carries out discipline and termination, as necessary, and ensures compliance with employment laws.
+ Partners with Store Manager to establish expectations and goals, promote teamwork and foster a shared vision. Monitors and recognizes improvements in pharmacy staff by implementing rewards programs. Manages pharmacy staff performance by overseeing the training of pharmacy staff (e.g., using the correct processes and tools) and conducting formal performance reviews.
+ Identifies high potential team members and proactively collaborates with Store Manager to manage career progression.
+ Addresses employee relations concerns. Maintains team member morale by checking on employee welfare, addressing complaints and conflicts, and ensuring positive employee management relationship.
Training & Personal Development
+ Maintains required licensing/credentialing/certification as established by federal and state regulations to provide clinical services.
+ Maintains and enhances current knowledge and skills related to pharmacy and healthcare by reading pharmacy related journals and Walgreens publications and communications. Maintains awareness of developments in retail and management areas and pursues best practices to enhance business acumen and pharmacy performance.
+ Completes education credits and training, including learning modules, as required by the Company
+ Seeks professional development by monitoring own performance, solicits constructive feedback, and leverages Healthcare Supervisor and Store Manager as mentors and coaches.
Communications
+ Supports the Store Manager by communicating relevant corporate health and wellness services or strategy information to pharmacy staff.
Business Performance Management
+ Analyzes performance data including pharmacy financials, customer service, and inventory. Manages pharmacy asset protection activities and oversees inventory management. Identifies pharmacy performance trends and opportunities for improvement.
Business Planning
+ Develops and maintains good relationships with local medical community including physicians, nurses, and other health care providers. Reaches out to the community to promote the pharmacy business and further enhance growth opportunities. Supports Store Manager in expanding health and wellness awareness in the community
**Job ID:** 1736227BR
**Title:** Pharmacy Manager - Sign-On and Relocation Assistance Available
**Company Indicator:** Walgreens
**Employment Type:** Full-time
**Job Function:** Retail
**Full Store Address:** 1125 HIGHWAY 80,STE B,HAUGHTON,LA,71037-09430-21495-S
**Full District Office Address:** 1125 HIGHWAY 80,STE B,HAUGHTON,LA,71037-09430-21495-S
**External Basic Qualifications:**
+ BS in Pharmacy or Pharm D Degree from an accredited educational institution.
+ Current pharmacist licensure in the states within the district.
+ Certified Immunizer or willing to become an immunizer within 90 days of hire.
+ At least 1 year pharmacy experience including prescription filling, recordkeeping, legal compliance, pharmacy operations, pharmacy software and technology systems and insurance billing. (Some states may require more specific pharmacy experience in which case those requirements would take precedent).
+ Experience performing prescription dispensing activities that demonstrate a strong working knowledge of applicable state and federal controlled substance laws.
+ An average rating of at least 3.0 on the leadership behaviors on the last performance review if one is on file, and no written disciplinary actions in the last 12 months (Internal candidates only).
**About Walgreens**
Founded in 1901, Walgreens (****************** proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
**Preferred Qualifications:**
+ Supervisory experience planning, organizing, and directing the work of pharmacy staff.
+ At least 6 months pharmacy experience with Walgreen Co.
+ An average rating of 3.7 or above on the leadership behaviors on the last performance review if one is on file. (Internal candidates only)
An Equal Opportunity Employer, including disability/veterans
We will consider employment of qualified applicants with arrest and conviction records.
The Salary below is being provided to promote pay transparency and equal employment opportunities at Walgreens. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits (************************************** . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:**
**Store:** 21495-HAUGHTON LA
**Salary Range:** Pharmacy Manager Pay Range $5,863.20-$6,888.00 Bi-Weekly