Responsible for clinical and business report writing using a variety of reporting tools including Tableau, Crystal Enterprise reporting tools and SQL Server. Leads and coordinates medium scale initiatives and projects. Works under general supervision Provides business intelligence tools and data by developing reports and reporting systems using internal application and 3rd party reporting tools. Works independentlywith minimal supervision to effectively scope, plan for, and deliver on customer requests. Takes ownership of high complexity issues. Highly responsive to customers and shows an aptitude for the development and documentation of customer requirements.
SECTION II
EDUCATION AND EXPERIENCE REQUIREMENTS:
Required
- Bachelor's degree in Information Services, Business, Healthcare or related field.
- Two or more years of experience in Information Services, Business Services, Healthcare or related field.
OR
- Five or more years of experience in Information Services, Business Services, Healthcare or related field.
Preferred
Previous experience with Soarian or Allscripts electronic health records.
SECTION III:
RESPONSIBILITIES OF THE POSITION:
- Collaborate with end user customers to identify reporting needs. We often act as the application report leads.
- Analyze report requests and document requirements.
- Identify and validate the appropriate technological solutions for various reporting needs.
- Develop design specifications for new reports.
- Create new reports using report writing tools such as Crystal reports, SQL, SF reporting tools and DSS data warehouse data.
- Perform validation and testing for new and legacy reports.
- Troubleshoot, optimize, modify and maintain existing reports as needed.
- Review upgrade documentation related to reporting features and released reporting content, and determines how to implement changes.
- Configure and maintain HI report distribution system.
- Communicate effectively with end-users to provide training, determine reporting requirements, and provide status updates.
- Provide technical support for troubleshooting and fixing of reporting applications and systems.
- Perform Data check-out and validation after an upgrade or service pack event.
- Establish and Maintain an appropriate support presence with key customers.
- Educate end users on the DSS and SF reporting system use.
- Subject matter expert on DSS and SF data structures and content. Able to link data in back end reporting tables to front end data gathering tools( Front end Graphic user interfaces)
- Define customer requirements for changes to reports that require back end work.
- Provide Ad-hoc and Monthly reports to customer departments, using predefined report templates.
- Assist end users with analysis of data as needed.