Director, customer relations education requirements

Updated January 8, 2025

4 min read

There are several educational requirements to become a director, customer relations. Directors, customer relations usually study business, marketing, or communication. 65% of directors, customer relations hold a bachelor's degree, and 13% hold an associate degree. We analyzed 2,903 real director, customer relations resumes to see exactly what director, customer relations education sections show.

The most common colleges for directors, customer relations are the University of Phoenix and the University of Phoenix.

There are also many online director, customer relations courses to help get the education required to be a director, customer relations.

There are certain director, customer relations certifications that you should consider. These director, customer relations certifications include Certified Professional - Human Resource (IPMA-CP) and Certified Public Accountant (CPA).

What education do you need to become a director, customer relations?

What degree do you need to be a director, customer relations?

The most common degree for directors, customer relations is bachelor's degree, with 65% of directors, customer relations earning that degree. The second and third most common degree levels are associate degree degree at 13% and associate degree degree at 9%.

Bachelor's, 65%

Associate, 13%

High School Diploma, 9%

Master's, 8%

Other Degrees, 5%

What should I major in to become a director, customer relations?

You should major in business to become a director, customer relations. 35% of directors, customer relations major in business. Other common majors for a director, customer relations include marketing and communication.

Business, 35%

Marketing, 8%

Communication, 8%

Management, 6%

Other Majors, 43%

Most common colleges for directors, customer relations

Directors, customer relations often get their degrees at University of Phoenix, Pennsylvania State University, and Michigan State University. Here are the most common colleges for directors, customer relations in the US based on their resumes.

Director, customer relations common college	Percentages
University of Phoenix	22.15%
Pennsylvania State University	7.38%
Michigan State University	5.37%
Southern Illinois University Carbondale	5.37%
University of Massachusetts Boston	4.70%

Show more common director, customer relations colleges

Best majors for directors, customer relations

Rank	Major	Percentages
1	Business	34.6%
2	Marketing	7.6%
3	Communication	7.6%
4	Management	5.7%
5	Psychology	5.1%

Show more common director, customer relations majors

Best colleges for directors, customer relations

The best colleges for directors, customer relations are Stanford University, Northwestern University, and University of Pennsylvania.

A director, customer relations with advanced education typically earns a higher salary and has access to better jobs. That's why Zippia looked into the best colleges for directors, customer relations. We based this list on several metrics: admissions rate, retention rate, mean earnings of graduates, the ratio of working vs. non-working students ten years after admission, the average cost of attendance, and median debt for graduates who become directors, customer relations.

1. Stanford University

Stanford, CA • Private

In-state tuition

$51,354

Enrollment

7,083

2. University of Pennsylvania

Philadelphia, PA • Private

In-state tuition

$55,584

Enrollment

10,764

3. Northwestern University

Evanston, IL • Private

In-state tuition

$54,568

Enrollment

8,451

4. Maine Maritime Academy

Castine, ME • Private

In-state tuition

$13,478

Enrollment

979

5. University of Southern California

Los Angeles, CA • Private

In-state tuition

$56,225

Enrollment

19,548

6. California State University - Bakersfield

Bakersfield, CA • Private

In-state tuition

$7,309

Enrollment

9,142

7. SUNY at Binghamton

Vestal, NY • Private

In-state tuition

$9,808

Enrollment

13,990

8. Villanova University

Villanova, PA • Private

In-state tuition

$53,308

Enrollment

6,819

9. San Diego State University

San Diego, CA • Private

In-state tuition

$7,488

Enrollment

30,018

10. Bentley University

Waltham, MA • Private

In-state tuition

$49,880

Enrollment

4,177

20 best online courses for directors, customer relations

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Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...

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How to Approach New Customers and Maintain Existing Ones...

4. Business Communication Skills: Handling Clients & Customers

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5. Customer Service Mastery: Delight Every Customer

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Master Customer Service using this practical customer care course...

6. Customer Service: 6 Keys To Exceptional Customer Service

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Master Customer Satisfaction & Astonish Your Customers With A+ Customer Service...

7. Customer Service Foundation

4.5

(290)

An introductory course about understanding the foundations of Customer Service...

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(2,040)

Creating a Customer Service advantage in Your department or business through communication and Customer Management...

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4.7

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Enhance your customer support and truly differentiate yourself from your competition!...

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For you and your team to be successful in providing great customer service, start by putting your customer first...

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Learn how to deal with difficult customers Master customer relationship management Gain conflict management skills...

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3-in-1 Customer Service Training: Levels 1, 2, 3 Improve Your Soft Communication Skills, Customer Support & Experience...

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To inspire good customer service behaviour, we must be able to measure customer experiences meaningfully...

16. Outstanding Customer Service - The Ultimate Guide!

4.5

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Unlocking the Powerful Secrets of OUTSTANDING Customer Service - Transform Your Business!...

17. Customer Service: Keep 'em coming back!

4.5

(3,150)

How to give the best customer service in your industry and keep those customers raving about your business...

18. Customer Retention: Maximise Your Profits

4.6

(481)

How CRM, Customer Care, Customer Service, Customer Satisfaction, and Customer Experience will 10X your profits...

19. Dealing With Angry Customers

4.3

(254)

Skills and Techniques for Handling Most Customer Situations...

20. Fundamentals of Logistics, Supply Chain & Customer Service

4.5

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Learn Logistics, Supply Chain and Customer Service. 3 Courses in 1...

Top 10 most affordable universities for directors, customer relations

The most affordable schools for directors, customer relations are SUNY Farmingdale, california state university - bakersfield, and baruch college of the city university of new york.

If the best universities for directors, customer relations are out of your price range, check out these affordable schools. After factoring in in-state tuition and fees, the average cost of attendance, admissions rate, average net price, and mean earnings after six years, we found that these are the most affordable schools for directors, customer relations.

1. SUNY Farmingdale

Farmingdale, NY • Private

In-state tuition

$8,306

Cost of attendance

16,091

2. California State University - Bakersfield

Bakersfield, CA • Private

In-state tuition

$7,309

Cost of attendance

16,714

3. Baruch College of the City University of New York

New York, NY • Private

In-state tuition

$7,262

Cost of attendance

14,046

4. California State University - Dominguez Hills

Carson, CA • Private

In-state tuition

$6,942

Cost of attendance

14,469

5. Brooklyn College of the City University of New York

Brooklyn, NY • Private

In-state tuition

$7,240

Cost of attendance

13,991

6. Brigham Young University

Provo, UT • Private

In-state tuition

$5,620

Cost of attendance

18,136

7. SUNY Polytechnic Institute

Utica, NY • Private

In-state tuition

$8,238

Cost of attendance

21,567

8. USF Sarasota-Manatee

Sarasota, FL • Private

In-state tuition

$5,587

Cost of attendance

13,043

9. San Diego State University

San Diego, CA • Private

In-state tuition

$7,488

Cost of attendance

22,990

10. Clayton State University

Morrow, GA • Private

In-state tuition

$5,419

Cost of attendance

17,697

Top 10 hardest universities to get into for directors, customer relations

The hardest universities for directors, customer relations to get into are Stanford University, Northwestern University, and University of Pennsylvania.

Some great schools for directors, customer relations are hard to get into, but they also set your career up for greater success. The list below shows the most challenging universities to get into for directors, customer relations based on an institution's admissions rates, average SAT scores accepted, median ACT scores accepted, and mean earnings of students six years after admission.

1. Stanford University

Stanford, CA • Private

Admissions rate

SAT average

1,497

2. Northwestern University

Evanston, IL • Private

Admissions rate

SAT average

1,508

3. University of Pennsylvania

Philadelphia, PA • Private

Admissions rate

SAT average

1,492

4. Boston University

Boston, MA • Private

Admissions rate

22%

SAT average

1,420

5. New York University

New York, NY • Private

Admissions rate

20%

SAT average

1,419

6. University of Southern California

Los Angeles, CA • Private

Admissions rate

13%

SAT average

1,445

7. Villanova University

Villanova, PA • Private

Admissions rate

29%

SAT average

1,407

8. Bentley University

Waltham, MA • Private

Admissions rate

43%

SAT average

1,338

9. SUNY at Binghamton

Vestal, NY • Private

Admissions rate

40%

SAT average

1,376

10. Brandeis University

Waltham, MA • Private

Admissions rate

31%

SAT average

1,398

Top 10 easy-to-apply-to universities for directors, customer relations

The easiest schools for directors, customer relations to get into are Oklahoma Wesleyan University, notre dame de namur university, and holy names university.

Some schools are much easier to get into. If you want to start your career as a director, customer relations without much hassle, check out the list of schools where you will be accepted in no time. We compiled admissions rates, average SAT scores, average ACT scores, and average salary of students six years after graduation to uncover which were the easiest schools to get into for directors, customer relations.

1. Oklahoma Wesleyan University

Bartlesville, OK • Private

Admissions rate

68%

SAT average

964

2. Notre Dame de Namur University

Belmont, CA • Private

Admissions rate

82%

SAT average

983

3. Holy Names University

Oakland, CA • Private

Admissions rate

70%

SAT average

849

4. Notre Dame College

Cleveland, OH • Private

Admissions rate

90%

SAT average

994

5. LIM College

New York, NY • Private

Admissions rate

83%

SAT average

1,061

6. Nyack College

New York, NY • Private

Admissions rate

98%

SAT average

999

7. Life University

Marietta, GA • Private

Admissions rate

94%

SAT average

979

8. D'Youville College

Buffalo, NY • Private

Admissions rate

100%

SAT average

1,072

9. Presentation College

Aberdeen, SD • Private

Admissions rate

97%

SAT average

1,050

10. Oregon Institute of Technology

Klamath Falls, OR • Private

Admissions rate

96%

SAT average

1,139

Average director, customer relations salary by education level

According to our data, directors, customer relations with a Master's degree earn the highest average salary, at $154,928 annually. Directors, customer relations with a Bachelor's degree earn an average annual salary of $138,417.

Director, customer relations education level	Director, customer relations salary
Master's Degree	$154,928
Bachelor's Degree	$138,417

Director, customer relations education FAQs

What is the best college for Directors, Customer Relations?

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Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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