How to hire a director of account services

How to hire a director of account services, step by step

Here's a step-by-step director of account services hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a director of account services job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new director of account services
• Step 8: Go through the hiring process checklist

What does a director of account services do?

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1. Identify your hiring needs

   The director of account services hiring process starts by determining what type of worker you actually need. Certain roles might require a full-time employee, whereas part-time workers or contractors can do others.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   A director of account services's background is also an important factor in determining whether they'll be a good fit for the position. For example, directors of account services from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   The following list breaks down different types of directors of account services and their corresponding salaries.

   Type of Director Of Account Services	Description	Hourly rate
   Director Of Account Services	Sales managers direct organizations' sales teams. They set sales goals, analyze data, and develop training programs for organizations’ sales representatives.	$27-65
   National Director	A national director is responsible for designing, developing, and implementing strategic plans for an organization. As the national director, you are expected to oversee the organization's day-to-day operations that include developing business plans and managing departments and staff... Show more	$32-97
   Regional Director	The primary role of regional directors is to oversee and provide guidance to the managers that report to them. They coordinate with employees to discuss business progress and create strategies to accomplish the company's goals... Show more	$19-70

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Account Services
   • Digital Marketing
   • Account Management
   • CPA
   • Financial Statements
   • Reconciliations
   • Customer Satisfaction
   • General Ledger
   • Business Development
   • Client Facing
   • Journal Entries
   • Balance Sheet
   • Client Satisfaction
   • SOX

   Check all skills

   Responsibilities:

   • Supervise insurance billing maintenance and review all manage care contractual adjustments to ensure patients are billed correctly prior to self-pay transfer.
   • Supervise insurance billing maintenance and review all manage care contractual adjustments to ensure patients are billed correctly prior to self-pay transfer.
   • Understand planograms, merchandising and fixturing at POS.
   • Perform staffing analysis base on customer call volume and hire additional internal members as required to exceed SLA.
   • Direct and coordinate day-to-day operational business aspects focusing on marketing, POS, merchandising, promotions, tradeshows and others.
   • Identify and control risk exposure fraudulent account behavior with proper utilization of interrelate treasury management, lending and depository products.

   More director of account services duties

3. Make a budget

   Including a salary range in your director of account services job description helps attract top candidates to the position. A director of account services salary can be affected by several factors, such as geography, experience, seniority, certifications, and the prestige of the hiring company.

   For example, the average salary for a director of account services in Nebraska may be lower than in New York, and an entry-level director of account services usually earns less than a senior-level director of account services. Additionally, a director of account services with certifications may command a higher salary, and working for a well-known company or start-up may also impact an employee's pay.

   Average director of account services salary

   $89,153yearly

   $42.86 hourly rate

   ---

   Entry-level director of account services salary

   $58,000 yearly salary

   Updated December 17, 2025

   Average director of account services salary by state

   Rank	State	Avg. salary	Hourly rate
   1	New York	$114,724	$55
   2	Pennsylvania	$114,337	$55
   3	District of Columbia	$108,040	$52
   4	Massachusetts	$106,438	$51
   5	Michigan	$103,129	$50
   6	Rhode Island	$101,254	$49
   7	California	$94,330	$45
   8	Virginia	$92,117	$44
   9	Ohio	$91,418	$44
   10	Maryland	$87,817	$42
   11	Connecticut	$85,910	$41
   12	Arizona	$84,349	$41
   13	North Carolina	$83,315	$40
   14	Illinois	$79,718	$38
   15	Florida	$76,887	$37
   16	Washington	$74,346	$36
   17	Georgia	$72,987	$35
   18	Utah	$72,284	$35
   19	Minnesota	$70,406	$34
   20	Texas	$68,800	$33

   Average director of account services salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	Microsoft	$121,449	$58.39	21
   2	Wpp Us Holdings Inc	$117,449	$56.47	35
   3	JTM Food Group	$106,045	$50.98
   4	EPAM Systems	$101,499	$48.80	33
   5	North States Ind	$97,978	$47.10
   6	GroupM	$86,247	$41.46
   7	Xaxis	$84,473	$40.61
   8	McKesson	$82,070	$39.46	8
   9	FleetCor Technologies	$82,031	$39.44
   10	EisnerAmper	$81,474	$39.17	47
   11	Forward Financing	$80,243	$38.58
   12	CB Richard Ellis Memphis LLC	$80,239	$38.58
   13	SkyWater Search	$80,224	$38.57
   14	Charles River Labs	$79,999	$38.46	5
   15	Fraser Papers	$79,095	$38.03
   16	CBRE Group	$78,202	$37.60	184
   17	RubinBrown	$77,345	$37.19	32
   18	Forté Foundation	$75,642	$36.37
   19	Taylor Corporation	$71,379	$34.32	9
   20	Snelling	$70,389	$33.84

4. Writing a director of account services job description

   A job description for a director of account services role includes a summary of the job's main responsibilities, required skills, and preferred background experience. Including a salary range can also go a long way in attracting more candidates to apply, and showing the first name of the hiring manager can also make applicants more comfortable. As an example, here's a director of account services job description:

   Director of account services job description example

   * Create and put into action a sales strategy that emphasizes Biologics Testing Solutions' goods and services at all of the client's locations. This will have both a broad strategy plan and specific tactical plans.
   
   * Create and implement a communication strategy (internally and externally) to ensure that all stakeholders within the client and the business who have accountability are aware of all ongoing actions.
   
   * Establish solid connections with clients at all levels, including the upper executive levels of sizable target accounts, with a focus on the strategic nature of the connections.
   
   * Create and implement executive and other committees made up of important client and company staff members to manage issue escalation, track client and company key metrics, develop training programs, and pinpoint development opportunities as necessary.
   * Responsible for creating sales predictions (estimates) for designated accounts.
   
   * Produce and keep up a complete analysis of the customer(s), including internal strategic efforts, organizational structure, key executive profiles, R & D focus, and important therapeutic initiatives.
   
   * Gain a thorough awareness of the demands, buying habits, and decision-making process of the client and suggest innovative ideas, techniques, and steps to match their expectations.
   
   * Produce progress reports on a weekly and quarterly basis as necessary to give the business management team access to specific strategies in place to accomplish desired outcomes.
   
   * Take the helm of efforts to advance the efficacy and efficiency of the Global Accounts process, such as using team sites and other Office 365 tools an Apply today for immediate consideration
   
   MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.
   
   * Education: Bachelor's degree (B.A./B.S.) or equivalent in Life Sciences or related discipline. Master's of Business Administration (MBA) or life science preferred.
   
   * Experience: 10+ years selling both products and services to the pharmaceutical, medical device or healthcare provider sectors required; biopharma R&D experience preferred. Five years experience selling at a National Accounts or senior level preferred.
   
   * An equivalent combination of education and experience may be accepted as a satisfactory substitute for the specific education and experience listed above
   
   The client is an early stage CRO who was just named on of Global Mice Model Market's 2022 top key players. In order to help clients from target identification through preclinical development, we have expanded upon our foundation of laboratory animal medicine and science to build a diverse spectrum of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non-GLP. The business also offers a range of goods and services to help with manufacturing and clinical laboratory testing requirements for its customers. Our clients can construct a more adaptable drug development model using this wide range of products and services, which lowers costs, improves productivity, and hastens time to market.
   
   This position will be performed remotely. Competitive base salary, Benefits, 401k, commission, and career progression opportunities are included with this interview.

   Copy this example

   

5. Post your job

   To find directors of account services for your business, try out a few different recruiting strategies:

   • Consider internal talent. One of the most important talent pools for any company is its current employees.
   • Ask for referrals. Reach out to friends, family members, and your current work to ask if they know any directors of account services they would recommend.
   • Recruit at local colleges. Attend job fairs at local colleges to recruit entry-level directors of account services with the right educational background.
   • Social media platforms. LinkedIn, Facebook, and Twitter have more than 3.5 billion users, and they're a great place for company branding and reaching potential job candidates.

   Post your job online:

   • Post your director of account services job on Zippia to find and recruit director of account services candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   During your first interview to recruit directors of account services, engage with candidates to learn about their interest in the role and experience in the field. During the following interview, you'll be able to go into more detail about the company, the position, and the responsibilities.

   It's also good to ask about candidates' unique skills and talents to see if they match your ideal candidate profile. If you think a candidate is good enough for the next step, you can move on to the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new director of account services

   Once you have selected a candidate for the director of account services position, it is time to create an offer letter. In addition to salary, the offer letter should include details about benefits and perks that are available to the employee. Ensuring your offer is competitive is vital, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and it is important to be open to discussion and reach a mutually beneficial agreement. After the offer has been accepted, it is a good idea to formalize the agreement with a contract.

   It's also important to follow up with applicants who do not get the job with an email letting them know that the position is filled.

   To prepare for the new director of account services first day, you should share an onboarding schedule with them that covers their first period on the job. You should also quickly complete any necessary paperwork, such as employee action forms and onboarding documents like I-9, benefits enrollment, and federal and state tax forms. Finally, Human Resources must ensure a new employee file is created for internal record keeping.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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