What does a director of operations and development do?
A director of operations and development is a senior management professional who manages all the aspects of business operations of an organization as well as direct all its product development efforts. This director is required to monitor administrators and company managers in maintaining the budget, regulatory compliance, and company business growth. The director must provide administrative support to the company's president while working with accountants and bank representatives to improve their financial management. The director of operations and development should also establish excellent relationships with the local community specialty offices to secure referrals.
Director of operations and development responsibilities
Here are examples of responsibilities from real director of operations and development resumes:
- Achieve a high GPO compliance, standardization for ROI purchases & services for all of the managed centers.
- Cultivate transparent communication among patients, physicians, hospital personnel, and internal customers to achieve peak levels of client satisfaction.
- Maintain oversight of all property development relate tasks.
- Conduct monthly account audits and herald for exceptional operational improvements in reverse logistics and lean inventory management practices.
- Direct financial oversight and implement new fiscal management policies, resulting in improve profitability and cash flow reporting accuracy.
- Coordinate and disseminate the master festival production schedule which includes personnel action, equipment rentals/returns, tech set-up/strike and venue logistics.
- Print direct mail catalog, develop and expand organization's website and e-commerce operation, and implement new donor database program.
- Ensure implementation and development of policy and procedure processes to align organization with state medicaid program requirements, rules and regulations.
Director of operations and development skills and personality traits
We calculated that 25% of Directors Of Operations And Development are proficient in Project Management, Product Development, and R. They’re also known for soft skills such as Communication skills, Leadership skills, and Management skills.
We break down the percentage of Directors Of Operations And Development that have these skills listed on their resume here:
- Project Management, 25%
Provide guidance and implementation support for the marketing and sales teams, and preformed project management for information technology initiatives.
- Product Development, 16%
Served a key role in overseeing cross-functional departments including production, custom laboratory, and product development.
- R, 7%
Major customers include Wal-Mart, Target and Toys R Us.
- Business Development, 7%
Provided operational liaising for Americas (non-domestic), Asia-Pacific and European general managers, business teams and business development leads.
- Financial Management, 6%
Directed all financial management and operational functions.
- Regulatory Compliance, 3%
Oversee Regulatory Compliance including new hire folder audits, immigration management, and certification compliance for the system.
"project management," "product development," and "r" are among the most common skills that directors of operations and development use at work. You can find even more director of operations and development responsibilities below, including:
Communication skills. To carry out their duties, the most important skill for a director of operations and development to have is communication skills. Their role and responsibilities require that "top executives must be able to convey information clearly and persuasively." Directors of operations and development often use communication skills in their day-to-day job, as shown by this real resume: "project management, including location acquisition, recruitment, assets procurement, scripting, communications and content development. "
Leadership skills. Another essential skill to perform director of operations and development duties is leadership skills. Directors of operations and development responsibilities require that "top executives must be able to shape and direct an organization by coordinating policies, people, and resources." Directors of operations and development also use leadership skills in their role according to a real resume snippet: "provide leadership and oversight of six youth development centers consisting of 250 committed youth. "
Problem-solving skills. For certain director of operations and development responsibilities to be completed, the job requires competence in "problem-solving skills." The day-to-day duties of a director of operations and development rely on this skill, as "top executives need to identify and resolve issues within an organization." For example, this snippet was taken directly from a resume about how this skill applies to what directors of operations and development do: "streamlined our operational processes and vendor management solutions strategically partnering with national suppliers. "
Time-management skills. Another crucial skill for a director of operations and development to carry out their responsibilities is "time-management skills." A big part of what directors of operations and development relies on this skill, since "top executives do many tasks concurrently to ensure that their work gets done and that the organization meets its goals." How this skill relates to director of operations and development duties can be seen in an example from a director of operations and development resume snippet: "reduced loan transition time by 30 days while bettering customer service and increasing loan communication. "
The three companies that hire the most director of operations and developments are:
- Change Healthcare2 directors of operations and development jobs
- Riot Games2 directors of operations and development jobs
- University of Washington2 directors of operations and development jobs
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Compare different directors of operations and development
Director of operations and development vs. Associate director
An associate director oversees the daily activities and business operations within a particular area. They are primarily responsible for devising strategies that aim for growth in profit and customer satisfaction, implementing policies and standards, evaluate the workforce, providing support to various departments, and setting goals in terms of budget and sales. Furthermore, they must regularly report progress to the director and coordinate with managers and supervisors in the joint effort to reach the vision and mission of the company.
There are some key differences in the responsibilities of each position. For example, director of operations and development responsibilities require skills like "product development," "financial management," "logistics," and "business operations." Meanwhile a typical associate director has skills in areas such as "patients," "healthcare," "portfolio," and "excellent interpersonal." This difference in skills reveals the differences in what each career does.
Associate directors tend to make the most money working in the pharmaceutical industry, where they earn an average salary of $143,618. In contrast, directors of operations and development make the biggest average salary, $109,251, in the retail industry.On average, associate directors reach similar levels of education than directors of operations and development. Associate directors are 3.4% more likely to earn a Master's Degree and 3.9% more likely to graduate with a Doctoral Degree.Director of operations and development vs. Division director
A division director is an individual who is responsible for managing team members and business operations that are assigned in his/her or her division to achieve the goals of a company. Division directors are required to evaluate division performance and ensure that the team's work complies with the company policies and procedures. They must lead new business development efforts with customers or brokers and should work closely with legal to ensure the protection of the company's interest. Division directors also assist in employee recruitment and provide training to the team if there are skill gaps.
Each career also uses different skills, according to real director of operations and development resumes. While director of operations and development responsibilities can utilize skills like "business operations," "kpi," "training programs," and "financial performance," division directors use skills like "client relationships," "customer service," "healthcare," and "patients."
On average, division directors earn a higher salary than directors of operations and development. Some industries support higher salaries in each profession. Interestingly enough, division directors earn the most pay in the finance industry with an average salary of $161,467. Whereas directors of operations and development have higher pay in the retail industry, with an average salary of $109,251.Average education levels between the two professions vary. Division directors tend to reach similar levels of education than directors of operations and development. In fact, they're 1.3% more likely to graduate with a Master's Degree and 3.9% more likely to earn a Doctoral Degree.Director of operations and development vs. Managing director
A Managing Director oversees workflow and progress, making sure that all operations align within the company or organization's mission or set of goals. They are responsible for crafting strategies, devising effective business plans, and executing guidelines that would nurture a company's growth, and as well as to be the driving force that would direct employees to the company's objectives. Furthermore, a Managing Director must coordinate with those in a higher position, such as the members of the board.
Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from director of operations and development resumes include skills like "logistics," "training programs," "office operations," and "jenkins," whereas a managing director is more likely to list skills in "healthcare," "portfolio," "customer service," and "financial services. "
Managing directors earn the best pay in the finance industry, where they command an average salary of $177,065. Directors of operations and development earn the highest pay from the retail industry, with an average salary of $109,251.managing directors typically earn similar educational levels compared to directors of operations and development. Specifically, they're 2.4% more likely to graduate with a Master's Degree, and 2.1% more likely to earn a Doctoral Degree.Director of operations and development vs. Regional director
The primary role of regional directors is to oversee and provide guidance to the managers that report to them. They coordinate with employees to discuss business progress and create strategies to accomplish the company's goals. It is their responsibility to oversee the recruitment and training of staff and implement a marketing strategy to maximize sales and profitability. It is also their responsibility to identify and address staff performance issues and collaborate with department teams on market growth opportunities.
Types of director of operations and development
Updated January 8, 2025
