What does a director of service & engineering do?
Director of service & engineering responsibilities
Here are examples of responsibilities from real director of service & engineering resumes:
- Manage and coordinate all hardware/software engineering, installation, and service of HVAC temperature control system projects.
- Hire the QA team and define the processes and procedures for product testing and process improvement.
- Enhance stability of product releases by strengthening continuous-build process, QA development, as well as staging and release environments.
- Collaborate on all new business quotes to assure competitive and cost effective quotes that meet IAC financial objectives and OEM targets.
- Project include translations, regulatory filings, establishing configuration options in production, and interfacing with logistics provider base in U.K.
- Review schematics, FMEA, de-rating, mechanical enclosures and packaging for EAC designs
- Assist in the generation of FMEA's and authore highly technical equipment operator's manuals.
- Coordinate and prepare all certification documentation and interface material for the FAA.
Director of service & engineering skills and personality traits
We calculated that 9% of Directors Of Service & Engineering are proficient in AWS, Java, and Product Development. They’re also known for soft skills such as Analytical skills, Communication skills, and Detail oriented.
We break down the percentage of Directors Of Service & Engineering that have these skills listed on their resume here:
- AWS, 9%
Use AWS cloud for engineering design verification and SQA (Software Quality Assurance).
- Java, 5%
Managed small team of Java developers to design and develop custom applications supporting Conditional Access and Interactive TV applications.
- Product Development, 5%
Lead technology innovation, developed intellectual property strategy, vision and long term product development plans.
- Azure, 5%
Automated deployment of SharePoint 2013 staging and testing tiers in Azure via ARM based templates.
- Technical Support, 5%
Interfaced with customers to provide technical support, and provided direction to manufacturing to support quality and product initiatives.
- Software Development, 5%
Project and Program manager on several Federal projects including NASA SEWP and an Embedded Software Developmentr Project on Designed Hardware.
Most directors of service & engineering use their skills in "aws," "java," and "product development" to do their jobs. You can find more detail on essential director of service & engineering responsibilities here:
Analytical skills. To carry out their duties, the most important skill for a director of service & engineering to have is analytical skills. Their role and responsibilities require that "architectural and engineering managers evaluate information to solve problems." Directors of service & engineering often use analytical skills in their day-to-day job, as shown by this real resume: "created a windows based application for the collection of data relevant to an environmental assessment. "
Communication skills. Another essential skill to perform director of service & engineering duties is communication skills. Directors of service & engineering responsibilities require that "architectural and engineering managers must effectively convey information and expectations related to projects." Directors of service & engineering also use communication skills in their role according to a real resume snippet: "provide telecommunications infrastructure engineering and design services for customers as part of larger construction, renovation, and technology implementation projects. "
Organizational skills. director of service & engineering responsibilities often require "organizational skills." The duties that rely on this skill are shown by the fact that "architectural and engineering managers keep track of many workers, schedules, and budgets simultaneously." This resume example shows what directors of service & engineering do with organizational skills on a typical day: "utilized extensive programming and organizational skills to lead ongoing software development and to plan future development patterns. "
Math skills. Another crucial skill for a director of service & engineering to carry out their responsibilities is "math skills." A big part of what directors of service & engineering relies on this skill, since "architectural and engineering managers use calculus and other mathematics to develop new products and processes." How this skill relates to director of service & engineering duties can be seen in an example from a director of service & engineering resume snippet: "ensured product quality, yield management, and cost reductions issues on lots spc, fmea, proficiency with statistics. "
The three companies that hire the most director of service & engineerings are:
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Director of service & engineering vs. Research and development manager
A research and development manager is responsible for supervising project development procedures to support business operations and identify business opportunities that would pave the way for more revenue resources and profits. Research and development managers monitor the production plans from the conceptualization to the final outputs, inspecting inconsistencies and flaws in every phase and revising strategies as needed to achieve the required specifications and requirements. They delegate tasks to the staff, oversee progress, and conduct research and development programs to maximize productivity and team efforts.
These skill sets are where the common ground ends though. The responsibilities of a director of service & engineering are more likely to require skills like "aws," "azure," "software development," and "service engineering." On the other hand, a job as a research and development manager requires skills like "customer service," "project management," "patients," and "c++." As you can see, what employees do in each career varies considerably.
Research and development managers tend to make the most money working in the professional industry, where they earn an average salary of $143,083. In contrast, directors of service & engineering make the biggest average salary, $156,821, in the finance industry.research and development managers tend to reach similar levels of education than directors of service & engineering. In fact, research and development managers are 1.3% less likely to graduate with a Master's Degree and 6.5% more likely to have a Doctoral Degree.Director of service & engineering vs. Design manager
A design manager is responsible for creating graphic and digital designs, following clients' specifications, and managing project deliverables efficiently. Design managers work closely with the marketing and public relations department, developing strategies to promote the brand to the target audience. They coordinate with the creative team and present the design ideas to the management, ask for final approval, perform revisions as needed, and follow the budget goals. A design manager must have excellent communication and leadership skills to handle the design team's concerns and needs.
In addition to the difference in salary, there are some other key differences worth noting. For example, director of service & engineering responsibilities are more likely to require skills like "aws," "java," "azure," and "technical support." Meanwhile, a design manager has duties that require skills in areas such as "sketch," "project management," "visualization," and "user experience." These differences highlight just how different the day-to-day in each role looks.
Design managers may earn a lower salary than directors of service & engineering, but design managers earn the most pay in the technology industry with an average salary of $121,279. On the other hand, directors of service & engineering receive higher pay in the finance industry, where they earn an average salary of $156,821.In general, design managers achieve lower levels of education than directors of service & engineering. They're 10.2% less likely to obtain a Master's Degree while being 6.5% less likely to earn a Doctoral Degree.What technology do you think will become more important and prevalent for Directors of service & engineering in the next 3-5 years?
Dr. Galen Duree
Head of the Department of Physics and Optical Engineering and Professor, Rose-Hulman Institute of Technology
Director of service & engineering vs. Research and development director
A research and development director spearheads and oversees the research and development initiatives and projects in a company. It is their duty to set goals and guidelines, establish timelines and budgets, direct and manage different departments, liaise with internal and external parties, gather and analyze data to implement solutions against problem areas, and utilize expertise in developing strategies to optimize company operations. Moreover, as a director, it is essential to lead and encourage the workforce to reach goals, all while promoting the company's policies and regulations, creating new ones as needed.
Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from director of service & engineering resumes include skills like "aws," "azure," "service engineering," and "hvac," whereas a research and development director is more likely to list skills in "project management," "fda," "strategic direction," and "due diligence. "
Research and development directors earn the best pay in the finance industry, where they command an average salary of $167,250. Directors of service & engineering earn the highest pay from the finance industry, with an average salary of $156,821.research and development directors typically earn similar educational levels compared to directors of service & engineering. Specifically, they're 0.9% less likely to graduate with a Master's Degree, and 11.6% less likely to earn a Doctoral Degree.Director of service & engineering vs. Engineering/maintenance manager
Engineering and maintenance managers are skilled executive professionals who manage the daily activities of the engineering department while directing the maintenance of all types of machinery in a manufacturing plant. These managers are required to develop preventive maintenance procedures and inspections for all manufacturing equipment so that they can reduce machine downtime. They must ensure that contractors are trained to respond to emergencies and follow all the processes that are documented within the Occupational Safety and Health Administration (OSHA) regulations. Engineering and maintenance managers must also create a budget to manage the expenditures related to plant equipment upgrades.
Types of director of service & engineering
Updated January 8, 2025











