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Electrical electronics engineers vs customer engineer

The differences between electrical electronics engineers and customer engineers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both an electrical electronics engineers and a customer engineer. Additionally, a customer engineer has an average salary of $101,212, which is higher than the $86,399 average annual salary of an electrical electronics engineers.

The top three skills for an electrical electronics engineers include electrical components, analog and C++. The most important skills for a customer engineer are customer service, technical problems, and level agreements.

Electrical electronics engineers vs customer engineer overview

Electrical Electronics EngineersCustomer Engineer
Yearly salary$86,399$101,212
Hourly rate$41.54$48.66
Growth rate3%3%
Number of jobs50,38144,709
Job satisfaction--
Most common degreeBachelor's Degree, 63%Bachelor's Degree, 46%
Average age4545
Years of experience66

What does an electrical electronics engineers do?

An electrical electronics engineer is responsible for designing, creating, and developing devices such as computers, mobile phones, and portable audio devices. As an electrical electronics engineer, you will design and manage equipment for controlling and monitoring systems, machinery, and systems. Additionally, you will plan projects and prepare and manage budgets for these projects. Other duties that you will likely perform include providing recommendations about design modifications, designing software to simplify certain engineering tasks, and testing system capabilities and finished products.

What does a customer engineer do?

A customer engineer provides technical support to organizations having issues with their products or services. Duties and responsibilities may vary depending on the sector, but generally include diagnosing and troubleshooting technical problems with products, performing tests, upgrades and diagnostics to prevent delay or downtime caused by-product issues, and keeping updated reports outlining the problems and measures taken to resolve them. A customer engineer is also responsible for discussing service contracts and their benefits with clients.

Electrical electronics engineers vs customer engineer salary

Electrical electronics engineers and customer engineers have different pay scales, as shown below.

Electrical Electronics EngineersCustomer Engineer
Average salary$86,399$101,212
Salary rangeBetween $66,000 And $111,000Between $77,000 And $131,000
Highest paying CitySan Ramon, CASan Francisco, CA
Highest paying stateCaliforniaNew Jersey
Best paying companyBorgWarnerGoogle
Best paying industryAutomotiveStart-up

Differences between electrical electronics engineers and customer engineer education

There are a few differences between an electrical electronics engineers and a customer engineer in terms of educational background:

Electrical Electronics EngineersCustomer Engineer
Most common degreeBachelor's Degree, 63%Bachelor's Degree, 46%
Most common majorElectrical EngineeringElectrical Engineering
Most common collegeNortheastern UniversityStanford University

Electrical electronics engineers vs customer engineer demographics

Here are the differences between electrical electronics engineers' and customer engineers' demographics:

Electrical Electronics EngineersCustomer Engineer
Average age4545
Gender ratioMale, 89.9% Female, 10.1%Male, 90.4% Female, 9.6%
Race ratioBlack or African American, 4.9% Unknown, 4.7% Hispanic or Latino, 11.5% Asian, 14.3% White, 64.3% American Indian and Alaska Native, 0.2%Black or African American, 4.8% Unknown, 4.7% Hispanic or Latino, 11.1% Asian, 14.5% White, 64.8% American Indian and Alaska Native, 0.2%
LGBT Percentage6%6%

Differences between electrical electronics engineers and customer engineer duties and responsibilities

Electrical electronics engineers example responsibilities.

  • Coordinate with senior electrical engineers and achieve hands-on experience on coal fire plant power generation and power transformers, circuit breakers.
  • Design and implement analog and digital electronic laser control systems.
  • Experience with the entire 3 MHz to 110 GHz RF frequencyrange as well as some EO/IR relate.
  • Build, test and troubleshoot equipment to the component level.
  • Assist electrical engineers in multiple projects, such as installing HVAC systems.
  • Test and validation of designs to FCC, UL and other approval agency requirements.
  • Show more

Customer engineer example responsibilities.

  • Lead initial product demos to Sr. management.
  • Manage the installation and support of NT scanner workstations.
  • Manage UNIX systems security and troubleshot and resolve client problems.
  • Use SMS to manage network connect devices, inventory hardware/software, software distribution/installation, and perform diagnostic checks on PC's.
  • Configure and administer DNS, NTP, NFS, TCP/IP, FTP and Netscape web servers.
  • Handle planning and shipping of POS equipment, stage new equipment, respond to client queries, and resolve technical issues.
  • Show more

Electrical electronics engineers vs customer engineer skills

Common electrical electronics engineers skills
  • Electrical Components, 8%
  • Analog, 7%
  • C++, 7%
  • Power Electronics, 7%
  • CAD, 5%
  • Circuit Design, 4%
Common customer engineer skills
  • Customer Service, 13%
  • Technical Problems, 10%
  • Level Agreements, 6%
  • Customer Satisfaction, 6%
  • Software Support, 5%
  • Preventative Maintenance, 5%

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