Erie Family Health Center jobs in Chicago, IL

Join the Erie team! Motivated by the belief that healthcare is a human right, we provide high quality affordable care to support healthier people, families, and communities. Erie delivers holistic care to help every member of the family stay healthy and active from infancy through adulthood. Since 1957, we have provided high-quality care to diverse patients most in need, regardless of their insurance status, immigration status, or ability to pay. Erie Family Health Centers, a top workplace in Chicago and suburbs, is looking for a valuable addition to our OBGYN team! The OBGYN Hospitalist provides comprehensive obstetric and gynecologic health care services to Erie patients including prevention, diagnosis and treatment of disease. Hospital practice includes labor and delivery as well as gynecologic consultation and surgery relevant to general obstetrics and gynecology. This physician serves as an expert consultant for other primary health care providers at Erie. Refers patients to specialists as necessary. Documents all patient care activities including telehealth. Maintains a productivity level necessary to reach mandated annual level of deliveries. At Erie, we are proud to provide competitive salaries, high-quality health care plans, generous time off benefits, retirement benefits, and more! Erie employees are eligible for Erie's Full Benefits Package that includes Medical, Dental, Vision, Life and Disability Insurance and Flexible Spending (FSA) for Health Care or Childcare. Retirement Programs: 401(k) program with Erie matching $0.50 for every $1.00 up to the first 5% of the employee's biweekly salary. Annual Paid Time Off: starting at 20 days of PTO, and 8 paid holidays. Competitive salary, annual merit increases, plus room for growth and career advancement. Main Duties & Responsibilities Performs physical examinations on new and return clients. Admits patients to the hospital at which he/she has admitting privileges; may refer some clients to other institutions for hospitalization as appropriate Performs procedures such as colposcopy, contraceptive implant insertion/removal, IUD insertion/removal, cryotherapy etc. with appropriate training, proctoring and privileging. Contributes toward the development of goals and objectives relevant to specialty/life cycle area or other annual action plan. Attends meetings when assigned. Participates as member of interdisciplinary health care team Qualifications Skills and Knowledge Proficiency in medical Spanish preferred. Licensed physician in Illinois. Experience and Education Board Certified or Board Eligible in Obstetrics and Gynecology, IL License. The Erie Advantage Pledge WORKING TOGETHER FOR WHAT MATTERS MOST Erie makes a pledge that all current and future employees can feel confident that: Our mission, vision, and values unite us. Our voices matter. We do things well. Our inclusive culture promotes balance and belonging. We find our career sweet spot at Erie.

Join the Erie team! Motivated by the belief that healthcare is a human right, we provide high quality affordable care to support healthier people, families, and communities. Erie delivers holistic care to help every member of the family stay healthy and active from infancy through adulthood. Since 1957, we have provided high-quality care to diverse patients most in need, regardless of their insurance status, immigration status, or ability to pay. Erie Family Health Centers, a top workplace in Chicago and suburbs, is looking for a valuable addition to our Advanced Practice Provider Team! The Urgent Care Primary Care Advanced Practice Provider or Physician will provide comprehensive primary health care and urgent care services to patients. Performs physical examinations on new and return clients. Refers patients to specialists as necessary. During peak viral season, provides urgent care services with a special focus on pediatric patients. Conducts care of newborns, hospital discharge patients, and pre-operative patients. At Erie, we are proud to provide competitive salaries, high-quality health care plans, generous time off benefits, retirement benefits, and more! Erie employees are eligible for Erie's Full Benefits Package that includes Medical, Dental, Vision, Life and Disability Insurance and Flexible Spending (FSA) for Health Care or Childcare. Retirement Programs: 401(k) program with Erie matching $0.50 for every $1.00 up to the first 5% of the employee's biweekly salary. Annual Paid Time Off: starting at 20 days of PTO, and 8 paid holidays. Competitive salary, annual merit increases, plus room for growth and career advancement. Main Duties & Responsibilities Performs history and physical on new/return patients throughout the lifespan. Assess, plan, and treat patient needs within an urgent care setting and triage patients to differentiate between immediate and less urgent care. Assess, plan, and treat patients Order labs, tests, injections, referrals and prescribe medications. Order, collect and perform appropriate laboratory and diagnostic studies. Delegate work appropriately to other caregivers and ensures accuracy of delegated work. QUALIFICATIONS Education M.S. in Physician Assistant Studies, MSN or DNP from accredited nursing school, OR MD/DO For MD/DO candidates - Completion of residency training in Family Medicine or Pediatrics and Board certified or Board Eligible in Family Medicine or Pediatrics. For Advanced Practice Providers - Active PA or APRN license in Illinois and Board Certified. Must maintain an active collaboration practice agreement with an Erie Physician if does not have Full Practice Authority. Active DEA and controlled substance License Active CPR Certification Experience Minimum of two years of experience as Urgent Care/ Family practice and/or primary care Preferred experience serving in FQHC, Community Health Centers or traditionally unserved patient populations Preferred Medical Spanish experience or highly motivated to learn to utilize interpreters for patient encounters in foreign languages Skills and Knowledge Commitment to increasing number of APRNs working in underserved communities and providing high-quality compassionate patient care. Comfort with providing clear and constructive feedback Energetic, deadline-driven, self-starter Excellent organizational and project management skills Working knowledge of PC using Microsoft products such as Word and Power Point in a Windows operating environment Ability to develop and maintain excellent working relationships with preceptors, partners, clinical staff, managers, and directors. Interest in and comfort with working with diverse patient population Knowledge of or interest in learning medical Spanish The Erie Advantage Pledge WORKING TOGETHER FOR WHAT MATTERS MOST Erie makes a pledge that all current and future employees can feel confident that: Our mission, vision, and values unite us. Our voices matter. We do things well. Our inclusive culture promotes balance and belonging. We find our career sweet spot at Erie.

Join the Erie team! Motivated by the belief that healthcare is a human right, we provide high quality affordable care to support healthier people, families, and communities. Erie delivers holistic care to help every member of the family stay healthy and active from infancy through adulthood. Since 1957, we have provided high-quality care to diverse patients most in need, regardless of their insurance status, immigration status, or ability to pay. Erie Family Health Centers, a nationally recognized top workplace with 13 sites in Chicago and suburbs, is looking for a valuable addition to our Credentialing team! The Associate Director of Credentialing supports the Director of Credentialing by overseeing initial credentialing, recredentialing, privileging, and ongoing monitoring of credentials and regulatory requirements for all licensed and credentialed providers and employees of Erie Family Health Centers; responds to regulatory changes and assists with strategic directions to ensure operational efficiency and compliance with all credentialing-related functions; develops implementation tools, techniques, and evaluation protocols to oversee and improve a centralized process and to maintain high standards for compliance At Erie, we are proud to provide competitive salaries, high-quality health care plans, generous time off benefits, retirement benefits, and more! Erie employees are eligible for Erie's Full Benefits Package that includes Medical, Dental, Vision, Life and Disability Insurance and Flexible Spending (FSA) for Health Care or Childcare. Retirement Programs: 401(k) program with Erie matching $0.50 for every $1.00 up to the first 5% of the employee's biweekly salary. Annual Paid Time Off: starting at 20 days of PTO, and 8 paid holidays. Competitive salary, annual merit increases, plus room for growth and career advancement. *Compensation is based on each candidate's experience, skills and education within the range identified for the role. Candidates who meet the minimum requirements of the role will start at entry in the range. Any additional skills, experience and education will be reflected in the compensation offered. Main Duties & Responsibilities Collaborates with the Director of Credentialing with developing and implementing policies and protocols necessary to verify and ensure that Erie licensed independent practitioners and other licensed and certified clinical staff are processed in accordance with Erie and industry practice standards and ensures successful results on external surveys or audits of regulatory practices. Supervises, trains and coaches Credentialing Specialists, new and current, to ensure performance outcomes for department's goals. Directs and oversees all aspects of credentialing processes to ensure compliance with all standards, bylaws, state and federal requirements, accreditation standards (includes but not limited to National Committee for Quality Assurance (“NCQA”), Health Resources Services, Administration (“HRSA”) and Centers for Medicare and Medicaid (“CMS”)), payer plans and enrollments, immigration support, professional liability coverage and protections, and Human Resources. Manages all disclosures of claims history, adverse and disciplinary actions with Director of Credentialing, Chief Clinical Officer, and Compliance Officer. Participates with submission of regulatory reporting of disclosures to hospitals, payer plans, and to State and federal agencies. Maintains knowledge of current and changing regulatory requirements and assists with necessary policy revisions, communication of changes to credentialing specialists, HR and provider leadership, and other Erie employees and business partners. Education Required: High School diploma or equivalent required Current NAMSS Certification as Certified Professional Medical Services Management (“CPMSM”) or Certified Professional Credentialing Specialist (“CPCS”). Preferred: Undergraduate or graduate degree in healthcare or business management a plus. Dual certification a plus (both a NAMSS Certification as Certified Professional Medical Services Management (“CPMSM”) and Certified Professional Credentialing Specialist (“CPCS”), Experience: Required: Current ten (10) or more years of experience with progressive responsibilities managing the full healthcare credentialing processes, including but not limited to hospital or group practice, central verification office, payer enrollments, medical staff privileging, and database management. Preferred: Five (5) or more years of experience in a Central Verification Office a plus Knowledge of National Committee on Quality Assurance (“NCQA”) credentialing standards a plus Knowledge of federally qualified health center requirements a plus Skills and Knowledge Required: Proven (verified) experience with credentialing and privileging processes and procedures, functions and maintenance of a central verification office and services, developing and editing privileges forms and privileges criteria. Comprehensive knowledge of accrediting and regulatory agencies' standards. Ability to communicate effectively and in a highly professional manner in speech and writing, with individuals and groups. Ability to manage teams and workflows. Ability to manage, query and analyze credentialing databases; ability to develop and implement credentialing database workflows. Excellent analytical and problem-solving skills together with judgment and initiative. Strong organization and planning and project management skills. Computer skills, including proficiency with Microsoft Office programs, administration of credentialing and privileging software and database. Preferred: Working knowledge of credentials verification offices and databases (Verity, HealthStream, or Echo credentialing platforms a plus). Knowledge of National Practitioner Data Bank interface and reporting (a plus) The Erie Advantage Pledge WORKING TOGETHER FOR WHAT MATTERS MOST Erie makes a pledge that all current and future employees can feel confident that: Our mission, vision, and values unite us. Our voices matter. We do things well. Our inclusive culture promotes balance and belonging. We find our career sweet spot at Erie.

ESSENTIAL DUTIES & RESPONSIBILITIES * Prepare data and documentation and have charts prepped for all applicable Case Management sessions; completes all duties delegated by site Perinatal Care Manager related to case management * Assists patients in scheduling and completing perinatal appointments at PCC and associated referrals as needed by coordinating between the patient, provider(s), and the referral source * Advocate on patient's behalf if needed to ensure completion of referrals * Conduct outreach for missed appointments, due, and overdue perinatal care per the high-risk patient protocol * Decrease barriers to care, increase motivation, and foster open communication. Including assisting patients with scheduling transportation for medical needs, scheduling specialty or imaging care as directed by PCP or Perinatal Care Manager, and identifying resources to address patients' health-related social needs; includes educating patients on completing these tasks directly. * Contact referral sources when reports/results are outstanding, request results/reports not automatically received by PCC * Contribute to patient education materials and strategies to support care coordination * Work with manager and team to create flow charts, workflows and document tracking process as needed * Follow guidelines to enhance care coordination for high-need, high-risk patients, tracking of high-risk areas as needed * Develop supportive services and tools to address common barriers to care for PCC patients; integrate these with other initiatives for health promotion/education and access to care * Provides excellent customer service to internal and external customers * Regularly attend and participate in monthly site team meetings * Engages patients as active participants in their care * According to manager discretion, supports various program areas, including but not limited to: * Reach Out and Read * Lead Exposure Follow-up Care Coordination * Illinois Breast & Cervical Cancer Prevention * Referral prior authorization * Collaborates with site Perinatal Care Manager to address abnormal newborn screens and outstanding newborn hearing screens * Other duties as assigned

Department: Care Coordination Manager Title: Assistant Director of Complex Care FLSA Status: Non-Exempt Job Purpose: Responsible for providing behavioral health support and coordinated care for patients with substance use diagnoses. Ensures enhanced patient engagement by addressing barriers to care, increasing patient motivation, and establishing professional, dynamic relationships with patients, providers, referral sources, and other involved parties. Essential Duties and Responsibilities: * Establish relationships to coordinate patient referrals between patient's provider and referral source to promote patient-centered services and ensure all reports are received by PCC * Provide linkage to medical and behavioral health services to patients receiving care in the emergency department and hospital * Support patients connected to inpatient and outpatient addiction medicine services at serviced hospitals with transitions of care to PCC and partnering community organizations. * Conduct community outreach and home visits to increase engagement of patients in health services * Attend community outreach events as representative of PCC * Collaborate with providers and patients to provide patients services needed for successful follow-up * Openly identifies as a person who has lived experience or family member with lived experience of using/ have used substance use or mental health services when appropriate. * Advocate on patient's behalf if needed to ensure completion of referrals * Decrease barriers to care, increase motivation, and foster open communication under direction and guidance of the Assistant Director of Complex Care. * Demonstrates ways to become empowered and self-responsible. * Promotes consumer engagement in substance use services if needed. * Co-facilitates groups with behavioral health consultants * Provide self-help recovery services * Maintains appropriate professional standards and provides appropriate follow-up for consumers. * Achieve outcome-based metrics for performance * Maximize services within care coordinator scope and refer to other staff as needed based on patients' need and staff members' position, licensure and scope of services * Prepare data and documentation and have charts prepped for all applicable Case Management sessions * Regularly attend and participate in monthly site team meetings * Contribute to patient education materials and strategies to support care coordination * Work with manager and team to create flow charts, workflows and document tracking process as needed * Develop supportive services and tools to address common barriers to care for PCC patients; integrate these with other initiatives for health promotion/education and access to care * Performs other duties as required and assigned

Department: Dental Manager Title: Medical Director DOL Status: Non - Exempt Job Summary: To provide patient care and support functions for the Dental Department including assisting with dental procedures, lab work and office functions. Essential Duties and Responsibilities: * Responsible for coronal polishing under supervision/direction of dentist * Responsible for sealant placement under the supervision/direction of dentist * Responsible for the patient's comfort as well as the patient's understanding of treatment that will be delivered. * Responsible for taking and developing diagnostic quality dental radiographs. Also responsible for determining if the quality of the radiographs is within acceptable limits. * Responsible for basic dental equipment maintenance as well as having an understanding of and ability to perform instrument and operatory sterilization. * Responsible for keeping operatories stocked with dental materials and supplies. * Responsible for dental charting in a clear, concise method that is acceptable by ADA standards, and easily read and understood by any Dental Provider. * Responsible for the proper use and mixing of restorative materials, impression materials, bases, liners, and other dental materials. * Responsible for the proper pouring up of impressions and trimming of models. * Responsible for any of the duties as directed by the Dental Director. * Responsible for front desk/appointing duties when designated by the Dental Director. These duties include: * Answering telephone calls, transferring calls to the appropriate person. * Taking phone messages and scheduling appointments for patients. * Scheduling appointments for patients. * Checking patients in. * Calling for charts. * Triaging emergency patients.

Department: Behavioral Health Manager Title: Director of Behavioral Health FLSA Status: Exempt Job Purpose: The Behavioral Health Consultant provides behavioral health care services to patients in all life cycles. The Behavioral Health Consultant also participates with a multidisciplinary team to ensure holistic psychosocial and medical needs are met. Essential Duties and Responsibilities: * Maintain patient care hours per week at designated site as determined by the Director of Behavioral health and the Chief Medical Officer. Follow PCCs policies for scheduling, access, chart documentation and availability for communication regarding clinical matters during regular business hours. * Patient volume expectation is average 3.5 patients per session worked. A session is defined as 3.5 patient care hours plus 0.5 hrs of administration duties. Number of sessions worked is based on FTE status (e.g. 1.0 FTE = 10 sessions). * The number of sessions per week may be modified based upon clinic need, supervision commitments, etc. Modifications are approved by Director of Behavioral Health. * Provide consultation and academic support to residents and attending physicians in the areas of behavioral medicine. * Participate fully in relevant quality assurance and performance improvement measures. * Provide mental health consultation regarding assessment and mental/behavioral health treatment options to established patients. * Assess patients and/or families bio-psycho-social situations that result in diagnostic conclusions that include development issues, family dynamics and stressors, and a DSM IV multi-axial diagnosis. * Document data, assessment, treatment plan and expected outcome in medical record. * Identify and follow-up on all referrals you have made to assure continuity of care and patient/family needs are met. * Participate in individual and group supervision with goal of achieving Licensure in Clinical Social Work within 2 years of commencement of employment. Supervision will be provided by a PCC Licensed Clinical Social Worker as designated by the Director of BH. * Perform any crisis intervention, individual counseling, family counseling, advocacy that is needed for the patient. Marginal Functions: * Maintain professional growth which includes attendance at Human Resources training, continuing education units (CEU) and development programs.

Join a Legacy of Care and Compassion at Near North Health! Are you passionate about transforming lives and creating healthier communities? Do you thrive in a dynamic environment where your leadership, innovation, and dedication can shine? If so, we're thrilled to invite you to join Near North Health as our next Dental Coordinator! Near North Health has been a cornerstone of Chicago's healthcare community since 1966. Our mission is simple yet powerful: provide accessible, affordable, and high-quality primary healthcare to everyone, regardless of financial circumstances. We are one of the largest providers of community-based primary care in Chicago, and we need your expertise to expand our reach and deepen our impact. Your Role The Coordinator for Dental Operations plays a key role in ensuring the smooth, efficient, and compliant operation of the dental clinics across the organization. Core Competencies * Mission Alignment: Demonstrates a passion for Near North Health's mission and values, with a commitment to advancing community health. * Collaboration: Works effectively with diverse teams and fosters a collaborative, inclusive work environment. * Adaptability: Thrives in a dynamic environment, capable of managing multiple priorities with flexibility. * Initiative: Proactively identifies opportunities for improvement and takes the initiative to implement solutions. To view full job description: Click here Our Amazing Benefits Package At Near North Health, we care for our team as much as we care for our community. We offer an exceptional benefits package designed to support your health, financial security, and overall well-being, including: * Health and Wellness: Enjoy premium health, dental, and vision coverage, along with Health Savings Account (HSA) and Flexible Spending Account (FSA) options to support the health and well-being of you and your family. * Financial Security: Benefit from generous retirement plans with company contributions, a tax-deferred annuity for additional savings, life insurance options, AD&D coverage, critical illness coverage, and a 24-hour accident plan that protects you both on and off the job. * Work-Life Balance: Take advantage of ample paid time off, including vacation, sick days, and 9 paid holidays, to recharge and spend meaningful time with loved ones. Commuter benefits are also available to ease your daily travel. * Professional Growth: Access ongoing training, development programs, and tuition reimbursement to help you achieve your career aspirations. * Employee Wellness: Prioritize your emotional and psychological well-being with our Employee Assistance Program (EAP) and access to mental health resources through Modern Health. Compensation Compensation is determined based on each candidate's experience, skills, and education, within the established range for the role. Candidates who meet the minimum requirements will typically start at the entry level of the range, with additional qualifications reflected in the final compensation package. Near North Health is an equal opportunity employer and welcomes candidates from diverse backgrounds to apply. Let's work together to make a difference in the lives of our community members!

Job Summary: Responsible for performing revenue cycle functions for all medical and/or dental claims for PCC Community Wellness Center, to ensure accurate, timely claim follow up for aged accounts. The Medical Biller works collaboratively with Providers, Care Coordinators, Operations, and Revenue Cycle leadership to eliminate department bottlenecks and waste while increasing cash flow and promoting revenue growth Essential Duties and Responsibilities: * Continually monitor claim volume and aging. Actively follow up on aged pending claims that require resolution or next action for payment for assigned facilities * Review, resolve and release claims within 2 business days of claim creation date for assigned facilities * Review and resolve 50 claims daily (minimum); 35 claims yielding reimbursement daily for assigned facilities * Resolve state funded claims prior to 180 days outstanding, perform A/R functions on older dates of service with sense of urgency for assigned facilities * Resolve federal funded claims prior to 365 days outstanding, perform A/R functions on older dates of service with sense of urgency for assigned facilities * Resolve commercial funded claims prior to 90 days outstanding, perform A/R functions on older states of service with a sense of urgency for assigned facilities * Initiates write off requests for claims for timely monthly processing for assigned facilities * Monitor global transaction report to eliminate incorrect claims adjustments, promoting accurate and timely claim submission for reimbursement for assigned facilities * Maintains DSO of * Track EHR third-party billing issues/concerns as they are found to improve billing department bottlenecks and efficiencies using designated tracker * Track and monitor provider and site credentialing discrepancies, update designated tracker as needed * Perform timely contractual transactions to ensure accurate financial reporting * Adherence to all local, state and federal billing guidelines for medical, dental and 340B services provided * Adherence to all local, state, and federal billing guidelines for behavioral health and telemedicine services provided * Collaborate with PCR site staff to promote patient data accuracy, maintaining a minimum clean claim submission rate of 95% month over month * Collaborate with department peers communicating trends and billing errors to promote clean claim submissions for timely reimbursement * Accurately submits claim resubmissions through EHR for timely reimbursement; engages EHR for large batch resubmission when supported * Under the guidance of department Certified Coder, ensure maximized reimbursement of rendered services through proper claim coding and physician charting * Partner with Enrollment Specialist for pending Medicaid enrollment cases to ensure timely update of EHR medical profile and claim submission * Operations and Care Coordination Teams to obtain authorizations, consent forms and supporting medical records documents as needed for timely claim processing and maximum reimbursement * Track and report outstanding documentation needs to direct supervisor, during 1:1 weekly meetings * Perform audits on denied/rejected claims to understand and execute actions based on findings * Ensure all informational coding and billed services align with clinical documentation for claim processing * Follow through of internal and external inquiries based on assigned workload, within 24 hours * Work with payors through active portals, telephone, fax and in-person appointments to ensure timely follow through of claim processing needs * Complies with established policies and procedures, objectives, HIPAA, safety and environmental standards * Remain abreast on FQHC/ 340B/ Inpatient and dental industry changes; proactive with notifying billing department leaders of any changes * Effectively train new hires and counterparts as needed * Accomplish projects as a team member or individual as assigned * Possible travel between PCC sites * Additional responsibilities as assigned by Administration Qualifications: Ability to: * Pivot and accept change to meet the needs of the department and/or organization * Follow-through, assume responsibility and use good judgment * Communicate effectively and diplomatically with patients, external insurance and contracting entities and facility personnel both orally and in writing * Ability to understand and follow verbal and written communication Experience/Training: * 2+ years experience in revenue cycle with strong focus on CMS 1500 insurance claims and accounts receivable management required * Athena EHR experience highly preferred * Previous FQHC experience highly preferred * Previous Availity clearinghouse experience preferred * 2+ years previous experience with local state Medicaid/Managed Care plans * 2+ years pervious experience with commercial payers and EOB interpretation Technical Knowledge: Equipment: PC, email, facsimile machine, computerized voice mail system, and common office equipment Software Knowledge: Windows, MS Office (Word, Excel, PowerPoint), Medical/Dental Billing Software (Athena)

Job Details Near North Health Service - Chicago, IL Full Time $45000.00 - $60000.00 SalaryDescription Join a Legacy of Care and Compassion at Near North Health! Are you passionate about transforming lives and creating healthier communities? Do you thrive in a dynamic environment where your leadership, innovation, and dedication can shine? If so, we're thrilled to invite you to join Near North Health as our next Clinical Application Support Specialist! Near North Health has been a cornerstone of Chicago's healthcare community since 1966. Our mission is simple yet powerful: provide accessible, affordable, and high-quality primary healthcare to everyone, regardless of financial circumstances. We are one of the largest providers of community-based primary care in Chicago, and we need your expertise to expand our reach and deepen our impact. YOUR ROLE: The Clinical Application Support Specialist is responsible for the day-to-day support, troubleshooting, and optimization of clinical applications, including athena One, Dorsata, Azara, remote patient monitoring tools, and integrated third-party systems. This role ensures that end-users receive timely assistance, system issues are resolved efficiently, and applications align with clinical and operational workflows. The specialist works closely with IT, clinical teams, and vendors to maintain system integrity and enhance user experience. Core Competencies Mission Alignment: Demonstrates a passion for Near North Health's mission and values, with a commitment to advancing community health. Collaboration: Works effectively with diverse teams and fosters a collaborative, inclusive work environment. Adaptability: Thrives in a dynamic environment, capable of managing multiple priorities with flexibility. Initiative: Proactively identifies opportunities for improvement and takes the initiative to implement solutions. To view full job description: Click here Our Amazing Benefits Package At Near North Health, we care for our team as much as we care for our community. We offer an exceptional benefits package designed to support your health, financial security, and overall well-being, including: Health and Wellness: Enjoy premium health, dental, and vision coverage, along with Health Savings Account (HSA) and Flexible Spending Account (FSA) options to support the health and well-being of you and your family. Financial Security: Benefit from generous retirement plans with company contributions, a tax-deferred annuity for additional savings, life insurance options, AD&D coverage, critical illness coverage, and a 24-hour accident plan that protects you both on and off the job. Work-Life Balance: Take advantage of ample paid time off, including vacation, sick days, and 9 paid holidays, to recharge and spend meaningful time with loved ones. Commuter benefits are also available to ease your daily travel. Professional Growth: Access ongoing training, development programs, and tuition reimbursement to help you achieve your career aspirations. Employee Wellness: Prioritize your emotional and psychological well-being with our Employee Assistance Program (EAP) and access to mental health resources through Modern Health. Compensation Compensation is determined based on each candidate's experience, skills, and education, within the established range for the role. Candidates who meet the minimum requirements will typically start at the entry level of the range, with additional qualifications reflected in the final compensation package. Near North Health is an equal opportunity employer and welcomes candidates from diverse backgrounds to apply. Let's work together to make a difference in the lives of our community members!

* Direct and assist MAs and PCRs to maintain efficient patient flow. * Communicate assignments and provide backup support as needed. * Delegate work assignments to balance workload and promote efficiency. * Coordinate with PCRs and MAs to monitor patient registration and provider workload. * Ensure adherence to clinic policies, procedures, and safety practices. * Coach and motivate staff to enhance engagement and retention. * Implement systems to improve patient intake, flow, and satisfaction. * Monitor customer service quality and ensure adherence to protocols. * Report opportunities for patient care improvements to management. * Ensure coverage for clinical and clerical support areas as needed. * Troubleshoot daily staff issues and provide solutions. * Ensure compliance with HIPAA and clinic quality standards. * Participate in quality improvement initiatives and provide feedback. * Conduct performance evaluations and provide ongoing feedback to staff. * Promote teamwork between clinical and clerical areas. * Support training new MAs and PCRs as assigned. * Lead department meetings and attend organizational leadership meetings. * Monitor budget and practice cost-effective measures. * Perform related duties as assigned. * Medical Assistants: * Supervise MAs in patient history documentation, treatments, and medication administration. * Assist with VFC audits and Quarterly Metric compliance. * Coordinate medical supply orders under supervision. * Serve as liaison between Walk-In Wellness Center and Emergency Department triage. * Monitor quality control checks on medical equipment and diagnostic tests. * Monitor lab electronic billing processes. * Monitor room assignments and transitions during clinic shifts. * Patient Care Representatives: * Liaison for managed care services and program policies implementation. * Maintain EMR and insurance coverage knowledge. * Ensure accuracy of batch money and petty cash handling. * Implement workflows to enhance clerical staff efficiency. * Manage physician appointment scheduling via EMR. * Monitor office supplies within budget limits and handle appointment scheduling and calls.

Department: Behavioral Health Manager Title: Behavioral Health Director FLSA Status: Exempt Job Summary: The Behavioral Health Consultant provides behavioral health care services to patients in all life cycles. The Behavioral Health Consultant also participates with a multidisciplinary team to ensure holistic psychosocial and medical needs are met. Essential Duties and Responsibilities: * Maintain patient care hours per week at designated site as determined by the Behavioral Health Manager, Chief Population Health Officer, and the Chief Medical Officer. Follow PCCs policies for scheduling, access, chart documentation and availability for communication regarding clinical matters during regular business hours. * Provide consultation and academic support to residents and attending physicians in the areas of behavioral medicine. * Participate fully in relevant quality assurance and performance improvement measures. * Provide mental health and substance abuse consultation regarding assessment and mental/behavioral health and substance abuse treatment options to established patients. * Assess patients and/or families bio-psycho-social situations that result in diagnostic conclusions that include development issues, family dynamics and stressors, and a DSM V diagnosis. * Document data, assessment, treatment plan and expected outcome in medical record. * Identify and follow-up on all referrals you have made to assure continuity of care and patient/family needs are met. * Perform any crisis intervention, individual counseling, family counseling, advocacy that is needed for the patient.

ESSENTIAL DUTIES & RESPONSIBILITIES * Prepare data and documentation and have charts prepped for all applicable Case Management sessions; completes all duties delegated by site Perinatal Care Manager related to case management * Assists patients in scheduling and completing perinatal appointments at PCC and associated referrals as needed by coordinating between the patient, provider(s), and the referral source * Advocate on patient's behalf if needed to ensure completion of referrals * Conduct outreach for missed appointments, due, and overdue perinatal care per the high-risk patient protocol * Decrease barriers to care, increase motivation, and foster open communication. Including assisting patients with scheduling transportation for medical needs, scheduling specialty or imaging care as directed by PCP or Perinatal Care Manager, and identifying resources to address patients' health-related social needs; includes educating patients on completing these tasks directly. * Contact referral sources when reports/results are outstanding, request results/reports not automatically received by PCC * Contribute to patient education materials and strategies to support care coordination * Work with manager and team to create flow charts, workflows and document tracking process as needed * Follow guidelines to enhance care coordination for high-need, high-risk patients, tracking of high-risk areas as needed * Develop supportive services and tools to address common barriers to care for PCC patients; integrate these with other initiatives for health promotion/education and access to care * Provides excellent customer service to internal and external customers * Regularly attend and participate in monthly site team meetings * Engages patients as active participants in their care * According to manager discretion, supports various program areas, including but not limited to: * Reach Out and Read * Lead Exposure Follow-up Care Coordination * Illinois Breast & Cervical Cancer Prevention * Referral prior authorization * Collaborates with site Perinatal Care Manager to address abnormal newborn screens and outstanding newborn hearing screens * Other duties as assigned

PCC Community Wellness Center is seeking compassionate, mission-driven Patient Care Representatives to support access to high-quality care across our Chicago and near-west suburban health centers. PCRs play a key role in creating a welcoming, patient-centered experience by providing exceptional front-desk, scheduling, and administrative support to patients, providers, and care teams. Float PCRs will work across multiple PCC locations-including Austin, ARC, Steinmetz, Salud, West Town/Boulevard, Lake Street, Melrose Park, Berwyn (PCC South), and West Suburban Hospital sites-based on staffing needs. Shifts may range between 8:00 AM and 8:00 PM depending on site needs, with occasional Saturday coverage required. Job Summary: Responsible for the operations of the reception area, registering and scheduling of patients, collecting co-pays and money charged for services rendered and handling all patient inquiries. Essential Duties & Responsibilities: * Greets all patients, staff, visitors, and vendors in a professional and welcoming manner. * Schedules appointments to track billing slips to ensure charge capture occurs. * Prepares for day, reviews Eligibility and Phone report, prepares any new patient charts and/or paperwork at patient presentation. * Performs registration in clinic setting and via telephone to ensure demographic and insurance information is accurate and complete. * Obtains copies of insurance cards, driver's license, authorizations, and referrals and scan or enter them into electronic health record. * Ensures all requirements and fields noted on the Check-In and Check-Out page are satisfied and complete. * Collects co-payments and outstanding balances at Check-In, and time of service balances and estimated balances at Check-Out according to policy. * Reviews and complies with Patient Account Notes and Appointment Notes in electronic health record. * Refers patients to Financial Counselors regarding past due balances, questions and/or resolution that PCRs are unable to answer. * Processes claim creations in electronic health record at Check-Out. * Submits appropriate claims for Real Time Adjudication * Works "Day End Review" report and designated Tier-based HOLD Claim Worklist(s) daily. * Accepts accountability for all Worklists on the dashboard or elsewhere based on assignment. * Answers the telephone directing calls to appropriate areas or takes messages and relays them to the appropriate staff member as necessary. * Informs patient of privacy policies and procedures. * Informs patients of delays in physician schedules, assists with patient comfort while delayed. * Schedules follow-up appointments, creates appointment ticklers in electronic health record, and works associated Worklists relative to both based on assignment. * Creates a Time-of-Service batch and links it to a deposit batch daily. * Reconciles, balances, and closes each batch /drawer at end of day. * Turns over batches to the designated resource daily. * Covers for other staff in reception, including other office locations. * Processes all releases for medical information ensuring appropriate consents are completed, adhering to PCC's HIPAA and privacy guidelines. * Drive continual quality improvement through participation in organizational quality improvement efforts that may include but are not limited to patient satisfaction, clinical and operational quality improvement initiatives. * Maintains a neat and orderly work area. * Performs other duties as assigned

Join a Legacy of Care and Compassion at Near North Health! Are you passionate about transforming lives and creating healthier communities? Do you thrive in a dynamic environment where your leadership, innovation, and dedication can shine? If so, we're thrilled to invite you to join Near North Health as our next Manager of Grants Strategy & Compliance! Near North Health has been a cornerstone of Chicago's healthcare community since 1966. Our mission is simple yet powerful: provide accessible, affordable, and high-quality primary healthcare to everyone, regardless of financial circumstances. We are one of the largest providers of community-based primary care in Chicago, and we need your expertise to expand our reach and deepen our impact. Your Role The Manager of Grants and Development plays a critical cross-functional role at Near North Health, responsible for both the strategic and financial dimensions of grant acquisition and management. This position leads grant writing, proposal development, and coordination with program teams, while also drafting grant budgets, preparing financial documentation, and ensuring compliance with grantor and internal financial standards. The role serves as a liaison between Program, Finance, and Development to ensure grants are competitive, compliant, and aligned with Near North's mission and fiscal goals. To view full job description: Click here Core Competencies * Mission Alignment: Demonstrates a passion for Near North Health's mission and values, with a commitment to advancing community health. * Collaboration: Works effectively with diverse teams and fosters a collaborative, inclusive work environment. * Adaptability: Thrives in a dynamic environment, capable of managing multiple priorities with flexibility. * Initiative: Proactively identifies opportunities for improvement and takes the initiative to implement solutions. Our Amazing Benefits Package At Near North Health, we care for our team as much as we care for our community. We offer an exceptional benefits package designed to support your health, financial security, and overall well-being, including: * Health and Wellness: Enjoy premium health, dental, and vision coverage, along with Health Savings Account (HSA) and Flexible Spending Account (FSA) options to support the health and well-being of you and your family. * Financial Security: Benefit from generous retirement plans with company contributions, a tax-deferred annuity for additional savings, life insurance options, AD&D coverage, critical illness coverage, and a 24-hour accident plan that protects you both on and off the job. * Work-Life Balance: Take advantage of ample paid time off, including vacation, sick days, and 9 paid holidays, to recharge and spend meaningful time with loved ones. Commuter benefits are also available to ease your daily travel. * Professional Growth: Access ongoing training, development programs, and tuition reimbursement to help you achieve your career aspirations. * Employee Wellness: Prioritize your emotional and psychological well-being with our Employee Assistance Program (EAP) and access to mental health resources through Modern Health. Compensation Compensation is determined based on each candidate's experience, skills, and education, within the established range for the role. Candidates who meet the minimum requirements will typically start at the entry level of the range, with additional qualifications reflected in the final compensation package. Disclaimer: This position is grant-funded, and continued employment is contingent upon the availability of funding. While we strive to secure ongoing support, grant-funded positions are subject to renewal based on program needs and funding availability. Near North Health is an equal opportunity employer and welcomes candidates from diverse backgrounds to apply. Let's work together to make a difference in the lives of our community members!

Department: Behavioral Health Manager Title: Behavioral Health Director FLSA Status: Exempt Job Summary: The Behavioral Health Consultant provides behavioral health care services to patients in all life cycles. The Behavioral Health Consultant also participates with a multidisciplinary team to ensure holistic psychosocial and medical needs are met. Essential Duties and Responsibilities: * Maintain patient care hours per week at designated site as determined by the Behavioral Health Manager, Chief Population Health Officer, and the Chief Medical Officer. Follow PCCs policies for scheduling, access, chart documentation and availability for communication regarding clinical matters during regular business hours. * Provide consultation and academic support to residents and attending physicians in the areas of behavioral medicine. * Participate fully in relevant quality assurance and performance improvement measures. * Provide mental health and substance abuse consultation regarding assessment and mental/behavioral health and substance abuse treatment options to established patients. * Assess patients and/or families bio-psycho-social situations that result in diagnostic conclusions that include development issues, family dynamics and stressors, and a DSM V diagnosis. * Document data, assessment, treatment plan and expected outcome in medical record. * Identify and follow-up on all referrals you have made to assure continuity of care and patient/family needs are met. * Perform any crisis intervention, individual counseling, family counseling, advocacy that is needed for the patient.

Join the Erie team! Motivated by the belief that healthcare is a human right, we provide high quality affordable care to support healthier people, families, and communities. Erie delivers holistic care to help every member of the family stay healthy and active from infancy through adulthood. Since 1957, we have provided high-quality care to diverse patients most in need, regardless of their insurance status, immigration status, or ability to pay. Erie Family Health Centers, a top workplace in Chicago and suburbs, is looking for a valuable addition to our Family Medicine team! Join our diverse and talented team providing full-scope Family Medicine Physician at Erie Family Health Centers. Erie is a visionary community health center providing high quality care to more than 80,000 diverse patients at 13 locations throughout Chicago and the northern suburbs. All Erie sites qualify for NHSC with a HPSA score of 19. At Erie, we are proud to provide competitive salaries, high-quality health care plans, generous time off benefits, retirement benefits, and more! Erie employees are eligible for Erie's Full Benefits Package that includes Medical, Dental, Vision, Life and Disability Insurance and Flexible Spending (FSA) for Health Care or Childcare. Retirement Programs: 401(k) program with Erie matching $0.50 for every $1.00 up to the first 5% of the employee's biweekly salary. Annual Paid Time Off: starting at 20 days of PTO, and 8 paid holidays. Competitive salary, annual merit increases, plus room for growth and career advancement. Main Duties & Responsibilities Improve health and well-being in diverse underserved communities. Provide ongoing comprehensive primary care to patients of all ages alongside an interdisciplinary health care team. Enjoy many opportunities for education, leadership, research, advocacy, and career growth. Partner with hospitals close to our health centers to offer our patients imaging and specialty care regardless of their ability to pay. Requirements MD or DO from accredited institution, licensed physician in Illinois. Federal DEA license, Illinois Physician's license. Board Eligible or Certified in Family Medicine. Interest in and comfort with working with diverse patient population. Bilingual preferred- Spanish.

Job Details Near North Health Service - Chicago, IL Full Time $44000.00 - $49500.00 SalaryDescription Join a Legacy of Care and Compassion at Near North Health! Are you passionate about transforming lives and creating healthier communities? Do you thrive in a dynamic environment where your leadership, innovation, and dedication can shine? If so, we're thrilled to invite you to join Near North Health as our next Wellness West Medical Home Community Health Worker! Near North Health has been a cornerstone of Chicago's healthcare community since 1966. Our mission is simple yet powerful: provide accessible, affordable, and high-quality primary healthcare to everyone, regardless of financial circumstances. We are one of the largest providers of community-based primary care in Chicago, and we need your expertise to expand our reach and deepen our impact. Your Role Wellness West is an initiative on Chicago's west side that uses a comprehensive network of community-based partners and medical providers to screen community members with chronic illness for social determinants of health and provide a suite of comprehensive services to resolve identified issues. Based in the primary care practice, the Wellness West Medical Home Community Health Worker (MH CHW) will work with patients to improve self-management of diabetes, hypertension and mild/moderate depression through assessment, enhanced self-awareness, education, self-monitoring and eliminating barriers to self-care by screening and addressing social drivers of health. Core Competencies Mission Alignment: Demonstrates a passion for Near North Health's mission and values, with a commitment to advancing community health. Collaboration: Works effectively with diverse teams and fosters a collaborative, inclusive work environment. Adaptability: Thrives in a dynamic environment, capable of managing multiple priorities with flexibility. Initiative: Proactively identifies opportunities for improvement and takes the initiative to implement solutions. Qualifications Education Requirements: High school diploma or an equivalent combination of education and experience. Experience: Proven experience in a customer service role, preferably in healthcare, hospitality, or a related field. Excellent verbal and written communication skills. Basic understanding of medical terminology and healthcare practices is desirable. Proficiency in office software and electronic health records systems. To view full job description: Click here Our Amazing Benefits Package At Near North Health, we care for our team as much as we care for our community. We offer an exceptional benefits package designed to support your health, financial security, and overall well-being, including: Health and Wellness: Enjoy premium health, dental, and vision coverage, along with Health Savings Account (HSA) and Flexible Spending Account (FSA) options to support the health and well-being of you and your family. Financial Security: Benefit from generous retirement plans with company contributions, a tax-deferred annuity for additional savings, life insurance options, AD&D coverage, critical illness coverage, and a 24-hour accident plan that protects you both on and off the job. Work-Life Balance: Take advantage of ample paid time off, including vacation, sick days, and 9 paid holidays, to recharge and spend meaningful time with loved ones. Commuter benefits are also available to ease your daily travel. Professional Growth: Access ongoing training, development programs, and tuition reimbursement to help you achieve your career aspirations. Employee Wellness: Prioritize your emotional and psychological well-being with our Employee Assistance Program (EAP) and access to mental health resources through Modern Health. Compensation Compensation is determined based on each candidate's experience, skills, and education, within the established range for the role. Candidates who meet the minimum requirements will typically start at the entry level of the range, with additional qualifications reflected in the final compensation package. Disclaimer: This position is grant-funded, and continued employment is contingent upon the availability of funding. While we strive to secure ongoing support, grant-funded positions are subject to renewal based on program needs and funding availability. Near North Health is an equal opportunity employer and welcomes candidates from diverse backgrounds to apply. Let's work together to make a difference in the lives of our community members!

Job Details Near North Health Service - Chicago, IL Full Time $21.00 - $22.00 HourlyDescription Join a Legacy of Care and Compassion at Near North Health! Are you passionate about transforming lives and creating healthier communities? Do you thrive in a dynamic environment where your leadership, innovation, and dedication can shine? If so, we're thrilled to invite you to join Near North Health as our next Medical Assistant! Near North Health has been a cornerstone of Chicago's healthcare community since 1966. Our mission is simple yet powerful: provide accessible, affordable, and high-quality primary healthcare to everyone, regardless of financial circumstances. We are one of the largest providers of community-based primary care in Chicago, and we need your expertise to expand our reach and deepen our impact. Your Role Be the heartbeat of our clinical team as a Medical Assistant at Near North Health! You'll play a hands-on role in patient care, from prepping exam rooms and assisting providers to educating patients and ensuring their comfort. Your attention to detail and positive energy will make every patient feel valued, while your contributions will ensure a seamless and uplifting care experience. Core Competencies Mission Alignment: Demonstrates a passion for Near North Health's mission and values, with a commitment to advancing community health. Collaboration: Works effectively with diverse teams and fosters a collaborative, inclusive work environment. Adaptability: Thrives in a dynamic environment, capable of managing multiple priorities with flexibility. Initiative: Proactively identifies opportunities for improvement and takes the initiative to implement solutions. Qualifications Education Requirements: High School Diploma or GED; completion of an accredited Medical Assistant program, Current Registered Medical Assistant (RMA) or Certified Medical Assistant (CMA) certification and CPR certification. Years of Experience: At least one year of related experience preferred. To view full job description: Click here Our Amazing Benefits Package At Near North Health, we care for our team as much as we care for our community. We offer an exceptional benefits package designed to support your health, financial security, and overall well-being, including: Health and Wellness: Enjoy premium health, dental, and vision coverage, along with Health Savings Account (HSA) and Flexible Spending Account (FSA) options to support the health and well-being of you and your family. Financial Security: Benefit from generous retirement plans with company contributions, a tax-deferred annuity for additional savings, life insurance options, AD&D coverage, critical illness coverage, and a 24-hour accident plan that protects you both on and off the job. Work-Life Balance: Take advantage of ample paid time off, including vacation, sick days, and 9 paid holidays, to recharge and spend meaningful time with loved ones. Commuter benefits are also available to ease your daily travel. Professional Growth: Access ongoing training, development programs, and tuition reimbursement to help you achieve your career aspirations. Employee Wellness: Prioritize your emotional and psychological well-being with our Employee Assistance Program (EAP) and access to mental health resources through Modern Health. Compensation Compensation is determined based on each candidate's experience, skills, and education, within the established range for the role. Candidates who meet the minimum requirements will typically start at the entry level of the range, with additional qualifications reflected in the final compensation package. Near North Health is an equal opportunity employer and welcomes candidates from diverse backgrounds to apply. Let's work together to make a difference in the lives of our community members!