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Work From Home Erving, MA jobs - 131 jobs

  • Server & Endpoint Operations Manager (Hybrid Opportunity)

    University of Massachusetts Amherst 4.0company rating

    Work from home job in Amherst, MA

    About UMass Amherst The flagship of the Commonwealth, the University of Massachusetts Amherst is a nationally ranked public land-grant research university that seeks to expand educational access, fuel innovation and creativity, and share and use its knowledge for the common good. Founded in 1863, UMass Amherst sits on nearly 1,450-acres in scenic Western Massachusetts and boasts state-of-the-art facilities for teaching, research, scholarship, and creative activity. The institution advances a diverse, equitable, and inclusive community where everyone feels connected and valued-and thrives, and offers a full range of undergraduate, graduate and professional degrees across 10 schools and colleges, and 100 undergraduate majors. We believe every member of our university community can contribute to our ongoing success by striving for the highest level of excellence as we seek breakthrough solutions to mounting environmental, social, economic, and technological challenges in our world. Job Summary The Server and Endpoint Operations Manager ensures the streamlined daily operation of server infrastructure and staff in alignment with Enrollment Management's application, information, and security objectives. This position plans, coordinates, directs, and designs server infrastructure related activities, as well as provides administrative direction and support for daily operational activities. The Server & Endpoint Operations Manager works closely with decision makers in other departments to identify, recommend, develop, implement, and support cost-effective technology solutions. The Server and Endpoint Operations Manager also acts as the lead Desktop Support Manager to provide systems and processes that support efficient provisioning, control and monitoring of hardware and software for approximately 250 users and devices. Essential Functions Infrastructure Management * Ensures the streamlined operation of server infrastructure and staff in alignment with Enrollment Management's application, information, and security objectives by monitoring systems and ensuring they remain current with upgrades and the latest technologies. * Plans, coordinates, directs, and designs server infrastructure related activities, as well as provides administrative direction and support for daily operational activities. * Manages and monitors server operating systems ensuring all servers are properly updated and patched with the latest security releases. * Implements and maintains disaster recovery and business continuity plans, including regular testing and updates. * Conducts capacity planning for server infrastructure to ensure optimal performance and resource utilization. * Ensures appropriate system availability, manageability, scalability, and security through implementation of best practices and regular auditing. * Manages printers, scanners, and fax machines, including procurement, configuration, maintenance, and disposal. Ensures all devices are operational and meet departmental needs. * Manages and oversees the department's VOIP solution and call center software such as Microsoft Teams Phone and Landis Contact Center. System Administration * Creates and develops new system images and facilitates software upgrade schedules with DevOps engineer. * Manages computers, users, groups, group policy, and provides maintenance and support related to Active Directory / Entra ID services. * Configures and maintains file shares, database and application backups, with regular testing of restore processes. * Manages Dell KACE and antivirus/EDR applications, including application and patch deployment, antivirus management, and system monitoring. * Implements and maintains monitoring and logging solutions for proactive system management. Security and Compliance * Conducts regular security assessments and vulnerability scanning. * Leads incident response efforts for major system outages or security incidents. * Ensures compliance with IT security frameworks and institutional requirements. * Analyzes system workflows to identify and mitigate potential points of failure. * Manages and maintains security tools and endpoint protection platforms. Leadership and Management * Acts as the lead Desktop Support Manager for approximately 250 users and devices. * Provides mentorship and technical guidance to junior team members. * Coordinates with departments and outside vendors/agencies for procurement and services. * Creates and maintains policy and procedure documentation. * Acts as liaison to UMass IT Admins and manages vendor relationships. Technical Development * Develops tools for automation of tasks using available scripting and programming languages. * Maintains expertise in emerging computing technologies and techniques. * Acts as a Tier 2 (L2) escalation point, assisting Tier 1 (L1) technicians in resolving complex technical issues to maintain operational efficiency, and communicates effectively with the EMIT Team to facilitate the resolution of service requests within set Service Level Agreement (SLA) standards. * Implements and maintains infrastructure as code and configuration management solutions. Administrative * Acts as the IT Equipment Coordinator/Purchaser for Enrollment Management. * Collaborates within EMIT on budgetary resources and projected expenditures. * Develops and maintains system documentation and standard operating procedures. * Creates and delivers technical training materials as needed. Other Functions * Performs other duties as assigned. Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) * Master's Degree with two (2) years related experience or Bachelor's Degree with four (4) years of related experience or Associate's Degree with seven (7) years of related experience or High School diploma/GED with nine (9) years of related experience. * Experience in installation, maintenance, configuration, and troubleshooting of current Windows operating systems, applications, and network client software. * Proficiency in managing physical and virtual server infrastructure. * Experience with TCP/IP networking, IPAM, VPN and firewall management. * Proven experience with Microsoft Active Directory and ENTRA ID or similar tools. * Experience with relational databases and object-oriented programming. * Knowledge of backup and recovery solutions. * Experience with monitoring and logging solutions. * Familiarity with cloud platforms such as Azure, GCP, and AWS. * Understanding of IT security frameworks and compliance requirements. * Demonstrated strong interpersonal and leadership skills. * Excellent project management and organizational abilities. * Strong problem-solving skills and ability to work under pressure. * Excellent oral and written communication skills, particularly in explaining technical concepts to non-technical audiences. * Ability to work effectively in both independent and team environments. Preferred Qualifications * Experience as a technical team leader, with demonstrated project management experience. * Relevant certifications (MCSE, CompTIA Server+, Azure certifications). * Experience with PowerShell scripting and automation tools. * Knowledge of ITIL frameworks and IT service management principles. * Experience with PeopleSoft, SLATE, Salesforce, Perceptive Content, Softdocs, K1000, K2000, Jamf, Microsoft Intune, Microsoft Defender. * Experience managing Microsoft SQL and Oracle databases. * Familiarity with containerization technologies (Docker). * Experience with infrastructure as code tools (Ansible). Physical Demands/Working Conditions Some evening and weekend work required for system maintenance and updates. Work Schedule * Monday - Friday, 8:30 AM - 5:00 PM. * This position has the opportunity for a hybrid work schedule, which is defined by the University as an arrangement where an employee's work is regularly performed at a location other than the campus workspace for a portion of the week. As this position falls within the Professional Staff Union, it is subject to the terms and conditions of the Professional Staff Union collective bargaining agreement. Salary Information Salary Level 29 PSU Hiring Ranges Special Instructions to Applicants Along with the application, please submit a resume, and cover letter. References will be checked at the finalist stage. Please be prepared to provide contact information for three (3) professional references. The University of Massachusetts Amherst welcomes all qualified applicants and complies with all state and federal anti-discrimination laws. Advertised: Nov 6 2025 Eastern Standard Time Applications close: Feb 6 2026 Eastern Standard Time
    $52k-71k yearly est. 53d ago
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  • ES Office Admin Support - A. Roy [Work Study]

    Antioch University 4.2company rating

    Work from home job in Keene, NH

    Number of Positions: 2 Hours per Week: 8hrs/per student Weekends Required: if possible, only during PhD weekend residencies (1x per semester) Evenings Required: No Supervisor: Amy Roy Alternate Supervisor: Suzanne Green This position allows for remote work Yes/No: No Percentage of time that could be remote (0-100%): Method to assess remote work: Job Description * Assisting Admin Director with various office tasks, generating posters for bulletin boards, colloquium speakers & other Dept events, managing spreadsheets & data, assisting Faculty with administrative tasks as needed, welcoming students into ES space Qualifications * Proficiency with Microsoft systems (word, excel), Google Drive, Canva, Constant Contact. Friendly, approachable, creative, team-oriented, organized, fun-loving How to Apply: email Amy Roy, have resume ready for interview Email: ***************** Position Type: Work Study Department: Environmental Studies
    $33k-39k yearly est. Easy Apply 60d+ ago
  • Remote part time or full time sales

    Superior Life

    Work from home job in Keene, NH

    Job DescriptionRemote part time or full time sales Immediate income plus ongoing, repeat, residual income that you OWN for life and beyond!The first year income potential for our reps is $50,000-$150,000+ and far more over time as the ongoing residuals build up! We even have some part time reps earning $50,000+ and several who started out part time who have now built up a $200,000+ in a few short years. Many of our full time reps who have business contacts earn $100,000+ in their first year.We're looking for independent sales reps and managers nationally as we only have 3% of the market so far and we're growing rapidly. And we only have 140,000+ businesses on our plans now out of 32 million businesses in the US. We need help and the opportunity for the right person is truly unlimited with us! What we offer our sales team: Advanced commissions on a very unique high stick product line No territories and no sales quotas Virtual selling across the US Robust training program On-going training by top producers (weekly and monthly) Personal coach for daily mentoring On-going renewal and residual income from high stick product for LIFE! Bonuses and incentives All-expense paid reward trips Intrigued? Get back to us and a member of our executive team will reach out to schedule an initial Zoom interview to learn more about you and discuss details on this rare opportunity.
    $36k-61k yearly est. 18d ago
  • Client Support Specialist

    Talent Find Professional

    Work from home job in Keene, NH

    Job DescriptionRemote Agent - Talent Find Professional Job Type: Independent Contractor (1099) About This Opportunity Many people want work that feels meaningful and gives them the freedom to build a better future. At Talent Find Professional, we help motivated individuals step into a role where they can do both. You bring the desire to grow. We provide the training, support, and simple system to follow. Your job is to guide clients through basic protection options so they can make confident decisions for their families. This is a fully remote role with clear expectations, straightforward processes, and room for long-term growth. What You'll Do Speak with clients who have requested information. Hold phone or virtual meetings to understand their needs. Present straightforward coverage options. Follow a step-by-step process to complete applications. Stay in touch with clients to ensure clarity and support. Join ongoing training to sharpen your skills. What You'll Need Clear communication and people skills. Self-motivated mindset and willingness to follow a system. Ability to learn new tools and work comfortably online. Coachable attitude. Must be able to obtain a state-issued license for this type of work. (We provide guidance on how to get licensed.) No previous experience required. Compensation Commission-based earning structure. Part-time participants often create additional income. Full-time participants may earn more depending on activity and results. This is a 1099 independent contractor role with no base pay. What We Provide Fully remote, flexible schedule. Simple process that helps you get started quickly. Training, mentorship, and support. Opportunities for advancement based on performance. Requirements Must be 18 or older and legally able to work in the United States. Must complete a background check for licensing. Valid government-issued ID. Ability to obtain the required license before working with clients. How to Apply If you're looking for clear direction, meaningful work, and a flexible path for growth, apply today. Our team will reach out with next steps.
    $35k-49k yearly est. 26d ago
  • Data Analyst (Remote)

    Quality Talent Group

    Work from home job in Amherst, MA

    Job DescriptionAbout Our Client Our client is a leading force in advancing safer, smarter AI technology. Their work has been featured in Forbes, The New York Times, and other major outlets for pioneering high-quality, human-verified data that powers today's top AI systems. They have built a global community of expert contributors and have paid more than $500 million to professionals all over the world who help train, test, and improve next-generation AI models. Why Join This Team? Earn up to $50/hr, paid weekly Payments via PayPal or AirTM No contracts, no 9-to-5 - you control your schedule Most experts work 5-10 hours/week, with the option to work up to 40 hours from home Join a global community of experts contributing to advanced AI tools Free access to the Model Playground to interact with leading LLMs Requirements Bachelor's degree or higher in a quantitative, technical, or business discipline (e.g., Statistics, Mathematics, Data Science, Operations Research, Computer Science, Engineering, Economics, Finance, or similar) 2+ years of experience in an analyst, consultant, or research role involving quantitative analysis, modeling, or forecasting Demonstrated experience working with datasets end-to-end: sourcing, cleaning, analyzing, and deriving insights Proficiency with data analysis tools such as Python, R, SQL, or similar, and familiarity with visualization methods Strong problem-solving skills, attention to detail, and ability to clearly explain results to non-technical audiences What You'll Do Support the training of generative AI models by applying advanced analytical skills Find and source open datasets relevant to business and research needs Clean, transform, and prepare data for analysis and modeling Build statistical or forecasting models to extract meaningful insights Communicate findings clearly, emphasizing implications and actionable recommendations Apply now and join the top 1% of data analyst experts worldwide to shape the future of AI.
    $50 hourly 14d ago
  • Coding Instructor - Hybrid in Gardner, MA

    Persevere

    Work from home job in Gardner, MA

    Coding Instructor - Hybrid in Gardner, MA Reports To Lead Instructor Who is Persevere? Persevere is a national nonprofit organization dedicated to empowering justice-involved individuals through innovative workforce development and career preparation support services that give real access to quality employment in the technology industry. Specifically, Persevere provides technology training, career readiness instruction and support, wraparound case management, individualized job-based mentoring, and job placement services for justice-impacted individuals and people who are at risk for justice-involvement. Founded by and for people with lived experience with criminal justice, corrections, and poverty, Persevere understands the needs of the justice-impacted population as few organizations can, and our work embodies our commitment to reducing racial inequalities throughout all aspects of society and eliminating disproportionate minority contact and disproportionate minority confinement within the criminal justice system. As we have grown and expanded, we have focused on developing and executing strategies that continue to expand our mission of reducing racial disparities and inequalities, both as part of our work, and as well, our organization's practices regarding diversity, equity, and inclusion (DEI). Real Hope. Valuable Skills. Meaningful Opportunity. Job Overview The Coding Instructor will work a hybrid schedule both inside the prison classroom and remotely from home teaching Persevere students the Persevere Coding Curriculum. This is a full-time salaried position with excellent benefits including medical, dental, vision, disability and life insurance, matching 401k and a generous paid time off package. This position requires the ability to pass a reference check, background check and drug screen. Job Responsibilities Provide in-class instruction of assigned curriculum according to the syllabus Complete certification on assigned technologies before teaching them, remaining at least 300 hours ahead of your students Ensure a functional, fresh, welcoming learning environment Complete weekly lesson plans per the syllabus and submit to the Lead Instructor by the weekly deadline Proactively assist in the development of each students understanding and abilities Direct collaboration and instruction between students Record student progress Report student data back to Persevere Conduct or assist with town halls to promote enrollment Take attendance as needed Complete and submit the Out of Count form as needed per client requirement Coordinate work with the Instructor Assistant if one is assigned Attend company meetings Complete corporate training on a timely basis Assist with the creation of and follow critical Standard Operating Procedures and Workflows Participate in cross training staff as requested Other duties as assigned Qualifications Certified completion of the Persevere Coding Curriculum or similar Previous instructional experience highly desirable Reliable transportation to and from the work site Ability to work while intermittently sitting and standing for extended periods The ability to operate and troubleshoot the classroom technology provided The ability to connect to co-workers virtually during non-instructional work time Ability to work independently and effectively with a diverse group of students Previous experience assisting people with mental health disabilities desirable Professional verbal and written communications skills Strong organizational skills The following languages, frameworks, databases, and libraries are Required: JavaScript, ES6, Node.js, HTML, CSS, React, Express, MongoDB, Mongoose Preferred: NoSQL, jQuery, Bootstrap, Sass, Regular Expressions or RegEx, Chai, Helmet, Pug, D3.js, passport, and Ajax.js We highly value Passion for and responsibility to the customer/partner Must be self-starting, hardworking and inquisitive Leadership through innovation in everything you do Passion for what you do and being self-critical to improve Relentless commitment to win Personal and corporate integrity
    $53k-99k yearly est. 60d+ ago
  • Wastewater Technical Manager (Massachusetts, Rhode Island, Connecticut)

    Woodard & Curran, Inc. 4.4company rating

    Work from home job in Northampton, MA

    Woodard & Curran is a national engineering, science, and operations firm with a simple vision for clean water, a safe environment, healthy communities, and happy people. As an employee-owned company, we strive to cultivate teams that encourage collaboration in an inclusive culture. We seek talented individuals from all backgrounds to help us address a broad range of water and environmental issues. We prioritize our people, offering opportunities for professional growth, ownership, and flexibility. This commitment enables us to make a meaningful impact on our clients, communities, and the planet. What's in it for you: Woodard and Curran seek a dynamic, detail-oriented, and client-focused Professional Engineer to join our Water Team as a Project Manager. In this role, you will collaborate with our municipal clients to develop, design, and deliver various wastewater and drinking water projects across the New England region, including Massachusetts, Maine, Rhode Island, and Connecticut. Our New England team comprises a dynamic group of engineers, scientists, and design professionals who emulate Woodard & Curran's values. Woodard & Curran creates a safe and fun environment for employees to thrive and collaborate with teams locally and nationwide to deliver clean water solutions to our clients. Who are we looking for: The ideal candidate will be technically focused, with solid experience in evaluating, planning, designing, and constructing drinking water and wastewater systems. Familiarity with a broad range of issues related to master planning, collections, treatment, and distribution systems is preferred. In collaboration with the Technical Manager, you will help lead the delivery of multiple projects, work directly with clients and internal teams, and support marketing and proposal efforts. Location: Canton, MA; Andover, MA; Northhampton, MA; Providence, RI; or Middletown CT Offering Flexible Remote/Hybrid Work Schedule: Expectation is 2 to 3 days in the office or onsite with clients. Travel up to 20%: Clients within the New England Region. To name a few, projects may include: * Drinking water distribution capacity analysis and design * Drinking water treatment system upgrades * PFAS treatment systems * Lead and Copper Rule project initiatives * Pumping station designs and rehabilitation * Collection system assessments, design, and rehabilitation * Municipal wastewater systems, including collection system infrastructure, pumping system hydraulics, and wastewater treatment processes * Biosolids and renewable energy development What you will be doing at Woodard & Curran: * Managing and executing work on water and wastewater system design, planning, and construction projects by leading and collaborating with multi-disciplinary teams within Woodard & Curran and with sub-consultants. * Determining the overall delivery approach for projects. Partner with senior leadership to develop technical approaches to larger projects. * Scheduling and tracking project budgets, milestones, and deliverables. * Utilizing Woodard & Curran's Project Quality Assurance Program to execute all projects. * Demonstrating strong and proactive communication skills to keep the project management and technical team(s) updated as project work progresses. * Connecting and working with external suppliers and subcontractors to support project delivery. * Interacting with clients and representing the firm in a professional manner * Visiting client sites for meetings, proposal development, and/or observing construction project status. * Coordinating with contractors and clients in the field during construction to ensure that projects are executed in compliance with the Contract Documents. * Interfacing with state and local regulatory agencies and permitting officials * Conducting and coordinating QA/QC reviews on project deliverables to ensure Woodard & Curran technical excellence standards are met. * Collaborating with leadership and resource leaders on staffing projects. * Providing input on the development of Woodard & Curran design guidelines and standards. * Preparing and delivering presentations and training programs to internal and external clients and professional associations. * Supporting business development efforts under the direction of a client manager. What You Will Need To Succeed: * 10-15 years of consulting engineering experience. * A B.S. Degree in Civil or Environmental Engineering or an M.S. Degree is preferred. * Registered Professional Engineer in Massachusetts, Maine, Rhode Island, and/or Connecticut (or ability to apply for reciprocity). * The successful candidate will have project management and delivery expertise in civil and environmental engineering and an in-depth understanding of the engineering concepts associated with municipal water and wastewater systems. * Ability to manage multiple projects with demonstrated strong project management skills * Well-versed in state and federal regulations. * Knowledgeable in state bidding laws and funding programs. Experience with Massachusetts Chapter 149 Bidding is preferred. * Excellent writing, communication, and presentation skills. * Demonstrated ability to conduct effective presentations to stakeholders is a plus. * Experience with proposal writing and developing project scope, budget, and schedules $130,000 - $170,000 a year This role has the option for remote work, and the anticipated pay range is flexible, depending on factors such as the employee's primary work location, skills, experience, and education. The following examples illustrate how the pay range for the same role can vary based on different locations. Canton, MA: $150K - $170K Andover, MA: $140K - $165K Middletown, CT: $135K - $155K Providence, RI: $130K - $150K This position's anticipated pay range is provided; final exempt salary or non-exempt hourly pay will be dependent on experience level as well as considering a % based geographic differential based on where the final candidate will be working. Geographic differentials are used to recognize and reflect cost of labor differences between geographic markets. #LI-TB1 Employee Support & Benefits Retirement Savings: * 401(k) Pre-tax or Roth Contributions: The company matches 100% of the first 3% of salary contributed Time away from work: * Observed holidays: Choose up to 9 holidays to observe annually * Vacation: Accrued based on years of experience and calculated on hours worked * Sick time: Paid sick time for non-work related illness or injury. * Parental leave: Up to 80 hours of Paid Parental Leave for child bonding Coverage and support for your needs and well-being: * Disability: Paid short and long term disability * Health: Medical plan options; plus dental and vision plans. * Life: Basic employee group life insurance and AD&D benefits; additional voluntary life insurance for employees and families is available through Sun Life. * Wellbeing: DarioMind assistance program combined with personalized mental health and wellbeing resources. Equal Employment Opportunity Woodard & Curran is an Equal Opportunity Employer. Individuals with Disabilities and Protected Veterans are encouraged to apply. We are committed to ensuring our employment practices are non-discriminatory and based solely on job-related factors. If you have a disability and need a reasonable accommodation to apply, please contact Beth Sweitzer. Inclusion & Belonging We welcome individuals from all backgrounds to apply, as we believe that different perspectives and experiences enrich our workplace and enhance our ability to serve our clients and communities effectively. At Woodard & Curran, we are committed to fostering a respectful and inclusive work environment. We understand that the best solutions for our clients and communities come from a culture that nurtures the success and growth of all employees. As an employee-owned organization, our dedication to fostering growth, access and opportunity empowers us to serve our clients effectively and advance our mission of making a positive impact on the world. Our success is rooted in supporting our team members to reach their full potential, enabling us to deliver the most innovative, sound and effective solutions to improve our communities around us. Non-Solicitation Disclosure: Please be advised that we do not accept unsolicited resumes or candidate submissions from recruitment agencies. Any resumes or candidate profiles submitted without a signed contract in place will be considered unsolicited and will not be eligible for any referral fees. Recruitment agencies must have a valid, signed agreement with our company prior to following the submission process to consider potential candidates. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $150k-170k yearly 60d+ ago
  • Life and Health Insurance Agent with Manager in Training Option- 100% Remote

    Global Elite Empire Agency

    Work from home job in Keene, NH

    BREAK FREE OF A JOBSITE AND WORK FULLY REMOTE BUILD AND LEAD YOUR OWN TEAM NO PRIOR EXPERIENCE NECESSARY- YOU WILL BE FULLY TRAINED Hey there! We're all about embracing the virtual work lifestyle, especially after seeing how it rocked during the last few years. We've ditched the old 9-5 grind and opened up to a world of flexibility, learning, and collaboration. Position Overview: Looking for a rock star to join our squad as a Remote Manager in Training. You'll get to work from wherever you feel most productive, soak up wisdom from pros across different time zones, and get mentored by our awesome leadership team. Plus, there's serious potential for you to level up into a leadership role within the company as we keep growing. Key Responsibilities: • Lead our remote client service crew to deliver top-notch support and keep our clients happy. • Use all the cool virtual tools out there to manage and support your team, no matter where they're based. • Soak up all that knowledge from our leadership squad, learning the ropes and picking up invaluable skills. • Help our customer service game level up by bringing in fresh ideas and making things run smoother than ever. • Keep it pro at all times, delivering A+ service and building solid relationships with our clients. Qualifications: • Got some experience in management? Awesome! But if not, no worries, as long as you're hungry to learn. • Love chatting with people and making connections? Perfect - we need someone who can lead and inspire a team. • Totally cool with working remotely and thrive in a fast-paced, ever-changing environment. • Got big dreams of climbing the career ladder? Great - we're all about helping you get there. • Can handle whatever curve balls get thrown your way and still keep that positive vibe going strong. Benefits: • Say goodbye to the old 9-5 and hello to a flexible work schedule that fits your life. • Work from wherever - as long as you've got Wi-Fi, you're good to go. • Get the lowdown from our leadership pros, no matter where they're based, and level up your skills. • Competitive performance-based pay structure and tons of opportunities for growth and advancement within the company. • Join a team that's all about shaking things up, pushing boundaries, and making a difference!
    $51k-80k yearly est. 60d+ ago
  • Make an Impact on Others with a Career From Home

    Global Elite Group 4.3company rating

    Work from home job in Brattleboro, VT

    Step into our legacy of serving working class families, providing life, accident, and supplemental health products to safeguard members of labor unions, credit unions, associations, and their beloved families. We are seeking representatives who can forge long-term relationships with clients, meeting them where they feel most comfortable: their homes, through the convenience of virtual sales. Suggested Qualifications:• Exhibit excellent communication skills, ensuring clear and effective client interactions.• Possess basic computer knowledge, allowing for seamless virtual engagement.• Showcase a strong work ethic, committing to delivering exceptional service.• Radiate an outgoing, fun, and energetic personality, leaving a positive and lasting impression.• Demonstrate exceptional time management skills, ensuring productive and efficient work.• Prior experience in leadership management is valued, offering opportunities for growth and advancement. Benefits:• Embrace the freedom of 100% remote work, allowing you to work from the comfort of your own home.• Enjoy the peace of mind that comes with weekly pay, based on a suggested schedule designed for success.• Unlock bonus structured contracts, recognizing your exceptional performance.• Delight in the flexibility of a personalized schedule, accommodating your individual needs.• Benefit from renewals, further rewarding your long-term commitment. All interviews will be conducted via Zoom, ensuring your safety and convenience. Join us in our commitment to protecting families and become part of our enduring legacy. Submit your application today and embark on a rewarding work-from-home opportunity!
    $71k-100k yearly est. Auto-Apply 18d ago
  • Community Garden Connections Co-Coordinatoror - L. McCann [Work Study]

    Antioch University 4.2company rating

    Work from home job in Keene, NH

    Number of Positions: 4 Hours per Week: 20 hrs/week per student Weekends Required: Per student interest and availability; not required Evenings Required: Per student interest and availability, not required Supervisor: Libby McCann Alternate Supervisor: Suzanne Green This position allows for remote work Yes/No: Yes Percentage of time that could be remote (0-100%): 10-20% 10% Staff meetings and/or any related administrative/program planning/computer-based efforts Method to assess remote work: Meeting attendance; deliverables created Job Description * Community Garden Connections (CGC) seeks creative, collaborative students to co-coordinate our ongoing local garden education and food justice initiative. * CGC is committed to building local capacity to grow food and address issues of food insecurity related to climate change impacts, personal and communal health, and resiliency (******************************* * This position works closely with additional CGC Co-Coordinators and faculty to support existing community garden sites (70 beds total) located at social service agencies/nonprofits in the City of Keene as well as one campus garden site. * All coordinators will be responsible for specific sites, will collaborate with fellow co-coordinators to ensure all deliverables are met, and will champion specific responsibilities based on their interests. These positions are available for work study or non-work study students. General responsibilities: * Foster relationships with assigned CGC garden sites and assist at other sites where needed * Collaborate with local nonprofits and organizations in the Monadnock Region who are engaged in related work * Creatively pursue relevant service projects that address community-identified interests and fulfill CGC's mission to increase access to food and to enhance community resiliency. * Design, implement and evaluate educational workshops that support your professional and community interests * Assist other co-coordinators in their responsibilities as needed * Participate in maintaining garden beds at assigned sites as needed by partner organizations. * Fiscal responsibilities include budget management, inventory, and procurement of supplies. * In addition to these general coordinator responsibilities, there are specific roles outlined below. * When applying, please indicate which of the following role(s) and responsibilities would best fit your interests and experiences. Qualifications * Strong project management, organizational and time management skills. * Strong verbal and written communication skills. * Ability to have fun planning, preparing, and gardening with local organizations. * Works well with a variety of people. * Self-directed and motivated to move the project forward. * Willing to learn new skills. * Familiarity with gardening, food justice, environmental education, culturally responsive education, grant writing and/or evaluation experience preferred though not required. * Possibly interested in continuing beyond the position end date. How to Apply: Send email of interest with resume to Libby McCann Email: ******************* Email: ******************* Position Type: Work Study Department: Environmental Studies
    $36k-42k yearly est. Easy Apply 60d+ ago
  • Director of Administration & Finance - Electrical & Computer Engineering (Hybrid Opportunity)

    University of Massachusetts Amherst 4.0company rating

    Work from home job in Amherst, MA

    About UMass Amherst The flagship of the Commonwealth, the University of Massachusetts Amherst is a nationally ranked public land-grant research university that seeks to expand educational access, fuel innovation and creativity, and share and use its knowledge for the common good. Founded in 1863, UMass Amherst sits on nearly 1,450-acres in scenic Western Massachusetts and boasts state-of-the-art facilities for teaching, research, scholarship, and creative activity. The institution advances a diverse, equitable, and inclusive community where everyone feels connected and valued-and thrives, and offers a full range of undergraduate, graduate and professional degrees across 10 schools and colleges, and 100 undergraduate majors. We believe every member of our university community can contribute to our ongoing success by striving for the highest level of excellence as we seek breakthrough solutions to mounting environmental, social, economic, and technological challenges in our world. Job Summary The Director of Administration and Finance supports the Department Head in the overall management of the department. This position oversees all business, fiscal, and HR operations for academic, research, and outreach activities in one of the Riccio College of Engineering's academic departments. The Director provides leadership, training and direct supervision of departmental personnel and participates in department policy development and implementation. Essential Functions * Provides advice to the Department Head on current and projected status of operations in the department. Contributes information and guidance for periodic departmental reviews. Collaborates with the Head to develop and implement strategic plans around departmental goal achievement. Communicates initiatives to appropriate stakeholders. * Provides leadership and direct supervision for all assigned staff to ensure compliance with all relevant laws, policies, union contracts, and regulations. * Manages complete range of fiscal activity related to department budgets. Develops, assesses and administers departmental budgets, projections and spending plans. Analyzes, forecasts and negotiates funding. Makes spending recommendations that support department operations and goals. Serves as a resource and advisor on various fiscal matters such as policies pertaining to new funding initiatives. Forecasts revenues and expenditures related to the development of new academic programs. Applies and conforms with internal financial policies to ensure transactions are processed properly (e.g. tax, HR, legal, federal). Develops and implements short-term and long-term funding options for strategic plans and on-going operations. * Recommends departmental policy and procedure changes to ensure compliance with all applicable rules and regulations, including internal control. * Manages complete range of fiscal activity related to sponsored research including preparation of budgets, and justifications, final grant compilation and preparation in adherence to sponsor mandated financial regulations. Serves as a liaison between principal investigators, University grant offices (currently OPAS and OPAM), and systems to manipulate and analyze financial data for internal and external reporting and decision-making. Develops processes for monitoring and reporting account information. * Ensures the smooth preparation and facilitation of events and programs. * Oversees administration of department human resources activities including, but not limited to, on/off boarding, reappointments, staff evaluations, faculty and staff searches, tenure, PMYR, visa and permanent resident card processes for faculty and staff. Ensures staff, faculty, and students comply with University policies and practices. Provides advice and guidance to employees on issues and questions related to their status as UMass employees. * Liaises with various on-campus offices such as Provost, Dean's, Human Resources, Accounting, Unified Procurement Services Team (UPST), Graduate School, International Programs Office (IPO), University Analytics & Institutional Research (UAIR), and Information Technology (IT). Acts as a resource for faculty and students with administrative problems and associations with other University offices. * Serves as the building coordinator. Coordinates renovations, refurbishing, moving, and maintenance projects, inventory, and security related issues with offices, laboratories, classrooms, and storage spaces. Works with the Office of Campus Planning and Space Management on annual space inventory survey and special renovation projects. Other Functions * Works collaboratively and effectively to promote teamwork, diversity, equality, and inclusiveness. * Works in partnership with colleagues within the College of Engineering community and across the campus to support the Dean's strategic priorities. * Performs other duties as assigned in support of the mission and goals of the College of Engineering. Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) * Associate's degree with six (6) years of relevant experience OR Bachelor's degree with four (4) years of relevant experience OR Master's Degree with two (2) years of relevant experience. * Working knowledge of budgetary and accounting principles and practices for federal, state, and non-state funds, particularly for sponsored research activities. * Computer skills necessary for fiscal administration, including knowledge of database and spreadsheet applications. * Excellent organization and interpersonal skills. Excellent oral and written communication skills. * Previous supervisory experience. Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) Working knowledge of higher education administration policies and procedures, particularly those related to fiscal administration. Physical Demands/Working Conditions Typical office environment. Work Schedule Monday-Friday, 37.50 hours per week. This position has the opportunity for a hybrid work schedule, which is defined by the University as an arrangement where an employee's work is regularly performed at a location other than the campus workspace for a portion of the week. As this position falls within the Professional Staff Union, it is subject to the terms and conditions of the Professional Staff Union collective bargaining agreement. Salary Information Level 28 PSU Hiring Ranges Special Instructions to Applicants Please apply online and provide a resume and contact information for three professional references. The search will remain open until filled. The University of Massachusetts Amherst welcomes all qualified applicants and complies with all state and federal anti-discrimination laws. Advertised: Dec 2 2025 Eastern Standard Time Applications close: Mar 8 2026 Eastern Daylight Time
    $96k-133k yearly est. 27d ago
  • AUCFTI Office Staff Asst - J. Song [Work Study]

    Antioch University 4.2company rating

    Work from home job in Keene, NH

    Number of Positions: 5 positions Hours per Week: 10 hours per week Weekends Required: No Evenings Required: Yes Supervisor: Jinsook Song, PhD, LMFT/ CFT Alternate Supervisor: None allows for remote work Yes/No: No Percentage of time that could be remote (0-100%): Method to assess remote work: Job Description The Antioch University Couple and Family Therapy Institute (AUCFTI) is looking for 5 work study students to work in the front office supporting student therapists and clients. Responsibilities: Monitoring the clinic voicemail and email * Answer the phone from potential clients and gather initial contact information * Answering or referring inquiries to the appropriate staff * Scheduling therapy appointments * Maintaining client accounts by obtaining, recording and updating personal and financial information * Protecting client rights by maintaining the confidentiality of personal and financial information * Assisting student therapists with clinic procedures * Updating community resources for client's needs * Other projects as assigned by the clinic director and administrator Qualifications * Prior administrative and customer service experience preferred * Familiarity with MS office, Google drive features, * Positive attitude * Well-developed organizational skills * Prior experience in human services and psychology is a plus * Strong self-directed work ethic * Ability to maintain confidentiality and communicate effectively with faculty and students How to Apply: Please send your resume to Dr. Jinsook Song: Email: ***************** Position Type: Work Study Department: CFT
    $37k-48k yearly est. Easy Apply 60d+ ago
  • Senior Risk Management Consultant

    The Richards Group 4.3company rating

    Work from home job in Brattleboro, VT

    Job DescriptionWhat we have to Offer We're looking for a dynamic Senior Risk Management Consultant/Producer to join our Commercial Lines Division! In this role, you'll take charge of a complex commercial insurance book of business, leveraging your expertise in client service, technology, marketing, and sales support. Working closely with the agency VP, you'll play a key role in meeting organizational goals while delivering top-tier service to existing clients. While this role offers remote flexibility, regular travel within our service area-especially to our Brattleboro location-is essential for in-person training, collaboration, and team building. What you BringThe ideal candidate is an outgoing, confident collaborator with extensive experience in Commercial Property & Casualty Insurance. You will need strong sales and service skills, a commitment to client retention, and the ability to meet high standards for speed, accuracy, and customer satisfaction. What You Will Need to Suceed: Active Property & Casualty Insurance Producer License. 5-10+ years of experience in Commercial Property & Liability Insurance, including client servicing, account management, and insurance technology 4-5 years insurance sales experience is required At least 3 years of experience working with an application management system (AMS 360 preferred). Extensive expertise in Property & Casualty Insurance, with a strong understanding of products such as Property, General Liability, Products Liability, Professional Liability, Employment Practices Liability, Cyber Liability, Commercial Auto, Umbrella & Excess Liability, and Flood Insurance. A consultative sales and service approach, working effectively with businesses of various industries and sizes. Experience as a Broker, working with multiple carriers, navigating different insurance systems, completing applications professionally, and developing customized proposals. Skilled in conducting in-depth coverage analysis and policy reviews. Ability to work effectively with account management and customer service teams to ensure seamless client support. Polished executive presence, with strong written and verbal communication skills. Demonstrated integrity, professionalism, dependability, attention to detail, efficiency, and self-motivation. Team player with a positive attitude, thriving in a fast-paced environment. The salary range range for this position starts at $90,000 in addition to a $1,000 signing bonus. The salary range reflected above is a good faith estimate of base pay for the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate.Perks of Working At TRG Purpose and Community: we wholeheartedly embrace a culture of giving back and maintaining strong ties to the communities that we serve. Remote and Hybrid Flexibility: We've embraced workplace flexibility and have positions that are work from home, at an office, or a hybrid of both. Social Connections: We take every opportunity to have a good time as a team including our Cocktails and Colleagues happy hour series, Employee Appreciation Day, Red Sox games, comedy shows, concerts, holiday lunches, team and department retreats, virtual trivia and costume contests…the list goes on! Benefits and Wellbeing: TRG takes a wholistic approach through benefits, compensation, education, programming and support services that encompass and invest in our colleagues' social, financial, physical, and emotional well-being. Professional and Personal Development: TRG understands the importance of growing both professionally and personally and will make sure you're getting the experience, education, and licenses necessary to ensure you develop and grow. About UsAt The Richards Group (TRG), we believe the best business partnerships are personal. The Richards Group is a local independent insurance, employee benefit and financial services consulting firm founded in 1867. While we continuously grow, our commitment to exceptional service and creative insights to our clients remains the cornerstone of our business. Our team of 160 team members have voted us one of the Best Places to Work for 10 consecutive years and we recently won the 2024 Governor's Excellence in Worksite Wellness GOLD Level Award. Achieving these humbling accolades is largely due to the extraordinary, talented, smart, and driven people on our team. At The Richards Group, we provide a culture that values community, professional growth, flexibility and work-life balance so that you can achieve your professional and personal goals. Join us! Learn more about The Richards Group. EEO Statement The Richards Group is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. Conditions of EmploymentCandidates must be willing and able to be active members in the local community. All job offers are contingent upon successful completion of a background check. Please note that The Richards Group participates in E-Verify should you be selected for a role with our company we will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. To learn more about E-Verify please visit E-verify.gov.
    $90k yearly 15d ago
  • Assistant Program Director (Northampton, MA)

    Nonotuck Resource Associates 4.0company rating

    Work from home job in Northampton, MA

    Nonotuck Resource Associates is seeking an experienced and dynamic individual to join our team as an Assistant Program Director. The Assistant Program Director will play a crucial role in providing leadership to implement Nonotuck's values and key agency principles, ensuring the delivery of high-quality supports to the people served by the program. If you are a dedicated professional with leadership experience in human services, we invite you to apply. The Assistant Program Director will work in concert with the Program Director to oversee all aspects of the program and ensure operational needs are met. This includes supervision of program employees, adherence to agency policies, and collaboration with funding sources and service providers. ABOUT US Nonotuck Resources Associates (***************** is a community-based agency providing residential services to people with disabilities since 1972. We believe in the vision of life sharing and its transformative power of caring for a person in a home-setting, Nonotuck provides personalized supports to people by matching them with caring providers who open their hearts, their minds and their homes. Just shy of 1,200 people receive Caregiving with Love in either Shared Living or Adult Family Care. Each person is surrounded by loving, dedicated, experienced and compassionate team members who provide values-based services driven by personal preference, community inclusion, and the goal of a diversity of freely given relationships. Assistant Program Director (Full-time Exempt, Monday-Friday 40 hours/week) Benefits: Sign-On Bonus $3,000 401(k) with Employer Match Health, Dental, & Vision Insurance Disability and Life Insurance Flexible Spending Account, Health Savings Account, and Dependent Care Account Options Paid Time Off 13 Paid Holidays Annual increase with Profit Sharing Hybrid Office/Work from Home Model Mileage reimbursement Flexibility Key Responsibilities: Overall Program Supervision Provide overall supervision of all aspects of the program to ensure optimal service delivery, supports, and documentation in accordance with Nonotuck standards. Employee Supervision Supervise employees per the Organizational Chart, including Registered Nurses, Care Managers, Community Health Workers, Placement Specialists, Clinicians, Respite staff, and Caregivers. Oversee responsibilities outlined in job descriptions for various roles within the program. Team Collaboration Participate in Director's Team meetings. Act as an agency liaison to all funding sources and other service providers as delineated by the Executive Team (ET). Operational Oversight Work in concert with the ET to ensure all operational needs are met, including adherence to agency personnel policies, state and federal laws, and regulations for all service types. Emergency On-Call Response Coordinate, organize, and participate in the program's emergency on-call response system. Staff Recruitment and Evaluation Oversee recruitment, selection, and evaluation of employees, caregivers, respite, direct care, companions, interns, and volunteers. Licensure and Accreditation Responsible for meeting and maintaining licensure and accreditation requirements for the program. Committee Participation Participate in agency-wide committees to contribute to organizational goals and initiatives. Program Development Engage in program development, special projects, and any other duties assigned by the ET. Educational Information and Training Participate and provide ongoing educational information and training to all members & caregivers on health and aging, including member-specific and seasonal health conditions. Driving Requirement and Weekend Work Ability to drive a motor vehicle to the homes of people served. Work weekends as required during the course of the year. Qualifications: Bachelor's Degree required; Masters Degree preferred. Recent experience with elders, those who have been diagnosed with ID/D, ABI or who have chronic conditions affecting their ability to in the community. Supervisory and Program Management Experience Community experience that expands specifically to the Department of Developmental Services, Adult Foster Care Services, HCBS waivers (supporting those with a Brain Injury or those who have chronic conditions affecting their availability to live safely in the community) preferred. Valid driver's license with an excellent RMV record (subject to RMV background check). Background check required. Displays a high level of initiative, confidentiality, and communication skills. High degree of literacy with computers and technology Affirmative Action / EEO Policy: Nonotuck provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Nonotuck Resource Associates is an equal opportunity employer. We encourage individuals of all backgrounds and experiences to apply. Wellness, Civility, and Diversity: “I'm very thankful to be a part of the Nonotuck team. A company that tries to make a difference in the life of the employees and the people we serve is truly something I celebrate.” - Nonotuck Employee At Nonotuck we believe that to care for others, we must care for ourselves and that in order to best support the people we serve, we must cultivate wellness in our own lives. The Nonotuck Wellness Initiative aims to strengthen the Nonotuck community by supporting individual wellbeing, so each person can show up as their best selves in service of our mission. Through wellness programs hosted by Nonotuck, dedicated wellness hours, and partnerships with leading wellness organizations, the Wellness Initiative is constantly evolving to meet the needs of our community. Nonotuck has always been committed to employee wellness: with staff surveys, great health insurance at a reasonable cost, plenty of time off, good starting salary and yearly raises with potential profit sharing. In addition to these benefits and our core values, Nonotuck aims to foster a culture of kindness and civility through the Civility Initiative. The Civility Initiative began in 2009 to create Nonotuck as an island of civility in an ocean of incivility. Nonotuck is deeply committed to Diversity, Equity and Inclusion. We are committed to fostering and maintaining a work environment where diversity, equity and inclusion are fully integrated into everything we do for the benefit of our employees and the people that we serve. Nonotuck welcomes people from all backgrounds and walks of life, and this is reflected in our largely diverse community. Join Nonotuck Resource Associates and take on a leadership role in delivering high-quality supports to the individuals we serve. We offer a supportive work environment, competitive compensation, and opportunities for professional growth.
    $26k-35k yearly est. 23d ago
  • Electronic Resources Associate

    Amherst College 4.3company rating

    Work from home job in Amherst, MA

    Amherst has taken a leadership role among highly selective liberal arts colleges and universities in successfully diversifying the racial, socio-economic, and geographic profile of its student body. The College is similarly committed to enriching its educational experience and its culture through the diversity of its faculty, administration and staff. Job Description: Amherst College invites applications for the Electronic Resources Associate position. The Electronic Resources Associate is a part-time, year-round position. The expected salary range for this job opportunity is: $23.00 - $26.00 per hour. The salary offered will vary based on a number of factors, including but not limited to relevant education, training, and experience, tenure status, and other nondiscriminatory business considerations. Amherst College is pleased to provide a comprehensive, highly competitive benefits package that meets the needs of staff and faculty and their families. Click here for Benefits Information. The Electronic Resources Associate contributes to the goals and priorities of the Amherst College Library by supporting the library's subscription-based electronic and print resources. The primary responsibilities of this position are compiling and recording e-resources usage statistics, troubleshooting routine access issues, and receiving and processing print serials for discovery and access. The Electronic Resources Associate works closely with the Electronic Resources & Discovery Librarian and the Electronic Resources Specialist to manage the library's subscribed resources with a user focus, and participates fully as a member of the Collection Management department and the library. This is a 20-hour/week position and the schedule may be flexible. This position is eligible for hybrid work, with some duties able to be performed remotely and some requiring on-site work. Summary of Duties and Responsibilities: Electronic Resources Support * Troubleshoots access issues received from users and library staff; resolves routine issues and refers complex access issues * Keeps administrative logins, license records, vendor contact information, and other relevant information up-to-date in our integrated library system (FOLIO) * Supports usability and accessibility initiatives related to electronic resources interfaces, and participates in electronic resources-related projects as needed Usage Statistics * Participates in electronic resources usage data initiatives * Collects usage statistics from vendors via email or administrative platforms * Compiles and records usage statistics in annual cost/use reports to support subscription renewal decisions * Maintains the usage statistics harvesting tool and usage statistics data Acquisitions Support * Assists with subscription renewal preparation and e-resources trials * Monitors title change notifications sent from subscription agent for changes to subscribed titles * Helps to verify correct invoicing of print subscriptions and to pay invoices Print Subscription Processing * Processes print serials according to local policies and procedures * Maintains the print periodical collections in the Friendly Reading Room * Prepares serials volumes annually for commercial binding and microfilm conversion Required Qualifications: * Associate's degree, or 3-5 years of experience in lieu of degree * Demonstrated close attention to detail, along with managing tasks efficiently and effectively * Demonstrated analytical, organizational, and problem-solving skills * Strong verbal and written communication skills * Ability to work collaboratively and problem-solve with colleagues from all library departments and with students, faculty, and staff * Proficient computer skills and demonstrated ability to learn and apply new technologies and software to existing operations * Demonstrated commitment to effectively supporting a broadly diverse and intentionally inclusive community * Successful completion of required reference and background checks Preferred Qualifications: * Bachelor's Degree * Related work experience * Familiarity with automated library systems * Knowledge of COUNTER/SUSHI usage statistics standards Interested candidates are asked to submit a resume and cover letter online at *************************************************** Please be sure to upload all requested documents prior to clicking Submit. Applications cannot be revised once submitted. (Current employees and students should apply by clicking on the Jobs Hub icon from their Workday home screen) Review of applications will begin immediately and will continue until the position is filled. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $23-26 hourly Auto-Apply 15d ago
  • COBRA Support Specialist (remote)

    NFP 4.3company rating

    Work from home job in Northampton, MA

    Who We Are: NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: ******************** American Benefits Group (ABG) is one of the nation's leading employee benefit solution providers for Consumer Directed Health accounts, COBRA and Direct Billing services. Over the course of the past 30 years we have grown considerably and we are looking to grow our team even further. We are transforming the benefits administration industry with empowering technology and a world class customer service experience. Come join us and be a part of a team of outstanding individuals working towards building benefit solutions and creating great futures. Every employee at ABG maintains a laser focus to exceed client expectations every day. Our people are what make us successful and we are looking for qualified candidates to join our team as a COBRA Support Specialist. The COBRA Support Specialist plays a key role as the first point of contact with ABG for many of our clients, brokers and participants. Summary: The COBRA Specialist supports and services COBRA & Direct Billing participants, as well as clients and brokers by providing COBRA Administration in accordance with federal COBRA regulations. This position is perfect for you if you enjoy helping others. We're looking for someone who loves solving problems and creating long term customer relationships. This is a great opportunity if you care deeply, genuinely and passionately about customer support and about the role it plays in making a customer-centric team successful. This is a full-time opportunity working a fully remote schedule. The work schedule is M-F from 8:30am-5pm (EST preferred). Essential Duties and Responsibilities: Customer Support Punctually logs in at their assigned phone shift and maintains available status outside of breaks and lunches. Promptly answers incoming calls and e-mails to provide support to clients, brokers, and participants Accurately & confidently explains COBRA to clients, brokers and participants, including COBRA notices, timelines, payments, reporting and coverage. Assist clients, brokers and participants with navigating the COBRA & Direct Billing Portal and Mobile App Remains familiar with reporting functionality and assists clients and brokers with running and interpreting reports in the COBRA & Direct Billing Portal. Document all interactions in the phone system & COBRA & Direct Billing Portal immediately after calls & emails Keeps organized notes of calls requiring follow-up and takes ownership until resolution is reached Maintain a strong working knowledge of COBRA and stay current with law and regulation changes Confidently handles complex issues and collaborates with other team members to come to the best resolution Tactfully addresses sensitive participant matters. Documents urgent reinstatement requests according to department procedure and timely follows up on requests as stated until completed. Consistently follows-through and follows-up on requests until resolved Take initiative to use available resources to problem-solve and escalate when appropriate Appropriately redirect calls and emails to other departments as needed Assumes other duties as assigned by Manager Ensure privacy by following all security and HIPAA guidelines Processing Changes Timely process requests from participants according to department procedures in the COBRA & Direct Billing Portal, including COBRA elections Removing Dependents Dropping Coverage Life Events Updating direct billing accounts Timely process requests from clients and brokers according to department procedures in the WEX Health COBRA, including: Contact changes Adding/removing subsidies Reporting requests Make good use of available templates and resources to efficiently handle incoming requests. Engage productively with other team members to encourage and maintain an up building environment Ability to work effectively with various individuals and multi-task Ability to make decisions utilizing sound judgment Assumes other duties as assigned by Manager Some of the core behaviors our ideal candidate will demonstrate are: Communicating complex issues clearly and simply Proactive follow-up Delivering legendary customer service Relentless about improvement The core competencies of this position are: Customer Support Membership Changes CORE VALUES ABG is passionate about maintaining a strong team environment that allows us to have a supportive internal community of support and achievement. Some of our non-negotiable core values are: Display a positive attitude Team-player Flexible and adaptable Problem-solver Attention to detail Takes ownership & pride in assigned tasks Qualifications and Experience 6-12 months of direct COBRA Administration experience Experience with Direct Billing preferred Experience with WealthCare COBRA Platform strongly preferred Experience with RingCentral preferred Track record as an enthusiastic team player with proven ability to prioritize, multi-task A passion to make customers and coworkers feel important and valued Must be able to cope in fast-paced environment managing sensitive, confidential issues Proficient PC Skills including Microsoft Suite (Microsoft Office, Excel, Outlook, Sharepoint, Teams) Preferred Skills - Not a requirement Bilingual, Spanish What We Offer: We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others. The base salary range for this position is $40,000.00 - $50,000.00. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. NFP and You... Better Together! NFP is an inclusive Equal Employment Opportunity employer.
    $40k-50k yearly 39d ago
  • Energy Solutions Consultant

    Navigate Power & Verde Solutions 3.9company rating

    Work from home job in Keene, NH

    Department Sales Employment Type Contract Location Remote - Keene, NH Workplace type Fully remote Compensation $50,000 - $250,000 / year This role's hiring manager: Kristina Fossas View Kristina's Profile Key Responsibilities Skills, Knowledge and Expertise Compensation & Benefits About Navigate Power & Verde Solutions Navigate Power: delivers expert energy savings, efficiency, and management. We help commercial properties reduce their energy footprint and get more out of their electric and natural gas budgets. Navigate Power's clients are energy professionals. Critical thinking, transparency, and a holistic energy approach are why energy brokers, engineers, and consultant choose to partner with Navigate Power, when it comes to delivering results for their customers. ************************** Verde Solutions: Our foundational values have driven Verde Solutions from the very beginning. We are a full-service Energy Service Company utilizing a value-based approach to energy consulting to bring our clients' vision to reality. We bring the best minds in the industry together to create leading-edge energy solutions. From large companies to small municipalities, Verde Solutions serves various clients by providing an array of services, including project and design engineering, and turnkey project management. **************************************
    $78k-117k yearly est. 35d ago
  • Business Insurance Producer/ Sales

    Borawski Insurance

    Work from home job in Northampton, MA

    Job Description Are you in sales and looking for a lifelong rewarding career? We are seeking a motivated and results-driven Commercial Insurance Sales Representative to join our team. In this role, you will be responsible for generating new business, building strong client relationships, and providing tailored insurance solutions to businesses of all sizes. Youll represent a trusted agency that values personalized service and long-term client success. No experience is necessary, just a burning desire to succeed. Benefits Annual Base Salary + Commission Work from Home Flexible Schedule Health Insurance Disability Insurance Life Insurance Vision Insurance Dental Insurance Mon-Fri Schedule Retirement Plan Career Growth Opportunities Paid Time Off (PTO) Tuition Reimbursement Responsibilities Prospect and generate new commercial insurance leads Conduct needs assessments and present customized insurance solutions Maintain and grow a book of business through exceptional service and follow-up Stay current on carrier offerings, underwriting guidelines, and industry trends Collaborate with internal service teams to ensure client satisfaction Requirements Proven sales experience in any industry, or business experience Excellent communication and interpersonal skills Self-motivated with strong organizational abilities
    $65k-92k yearly est. 7d ago
  • Nature Preserve Project Assistant - P. Bocko [Work Study]

    Antioch University 4.2company rating

    Work from home job in Keene, NH

    Number of Positions: One Hours per Week: 15 Weekends Required: Rarely Evenings Required: Rarely Supervisor: Paul Bocko Alternate Supervisor: Carol Renzelman allows for remote work Yes/No: Yes Percentage of time that could be remote (0-100%): 25% Method to assess remote work: At weekly staff meetings, assistants will share progress and get guidance on next steps. Job Description * The Nature Preserve Project Assistant will assist in the direct management of the Horatio Colony Nature Preserve. * Duties include trail work (4 hours), boundary marking (2 hours), upkeep of cabin (2 hours), monitoring and maintenance of interpretive trail (3 hours), and upkeep of signage (2 hours). * In addition, the project assistant will work on a team of one faculty and fellow students to plan and deliver place-based education: A public program series for the community and projects with local teachers and students (2 hours). * Possibility for continuation into additional terms. Qualifications * Trail work and land management experience is always a plus. * Experience in education is helpful. * However, this is a job for sharing skills and learning more. * Willingness to learn is the most important qualification. How to Apply: Email supervisor with cover letter and resume. Email: ****************** Position Type: Work Study Department: Horatio Colony Nature Preserve / AUNE Education Department
    $32k-37k yearly est. Easy Apply 60d+ ago
  • Grants & Contracts Coordinator II (Remote Opportunity)

    University of Massachusetts Amherst 4.0company rating

    Work from home job in Amherst, MA

    About UMass Amherst The flagship of the Commonwealth, the University of Massachusetts Amherst is a nationally ranked public land-grant research university that seeks to expand educational access, fuel innovation and creativity, and share and use its knowledge for the common good. Founded in 1863, UMass Amherst sits on nearly 1,450-acres in scenic Western Massachusetts and boasts state-of-the-art facilities for teaching, research, scholarship, and creative activity. The institution advances a diverse, equitable, and inclusive community where everyone feels connected and valued-and thrives, and offers a full range of undergraduate, graduate and professional degrees across 10 schools and colleges, and 100 undergraduate majors. We believe every member of our university community can contribute to our ongoing success by striving for the highest level of excellence as we seek breakthrough solutions to mounting environmental, social, economic, and technological challenges in our world. Job Summary Prepares and facilitates the submission of a high volume of complex and competitive grant proposals (including interdisciplinary research proposals, research center proposals, and proposals for single or multiple investigators) in a fast-paced, deadline-driven environment. Essential Functions * Confers individually with faculty members concerning their proposal plans; interprets the request for proposal (RFP) and provides direction to faculty on requirements; customizes and organizes information to develop timelines and submission strategies. * Confers with multiple faculty investigators to address the administrative requirements for submission of grant and contract proposals for interdisciplinary research projects, research center proposals, and multiple investigator research proposals. * Prepares non-scientific documents (budget forms, budget justification) and provides guidance on other documents such as bio sketches, current and pending support form, facilities and resources, etc.. * Creates detailed budgets within sponsor and University guidelines and analyzes and evaluates contract and grant budgets for correct calculation of expenditure categories such as salaries, percent of effort, cost of living increases, fringe benefits, other direct costs, and indirect cost calculation. * Inputs proposal data, forms and budget information into electronic routing and submission systems i.e. SmartGrant, FastGrant and NSF Fastlane. * Ensures that comprehensive subcontract documentation from external institutions is prepared in an accurate and timely manner. * Provide ongoing pre- and post-award support for the Northeast Climate Adaptation Science Center. * Acts as liaison with funding organizations, other departments and university offices, performing significant problem-solving duties. * Works closely with Office of Grant & Contract Administration staff, RSS staff, and senior leaders to ensure accurate procedural compliance on grants. * Monitors and maintains understanding of related university, federal and state rules, regulations, policies, and procedures and communicates with faculty regarding compliance with fiscal policies. Other Functions * Work collaboratively and effectively to promote teamwork, equality and inclusiveness. * Work in partnership with colleagues within the CNS community and across the campus to support the Dean's strategic priorities. * Perform other duties as assigned in support of the mission and goals of the College of Natural Sciences. Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) * Four (4) years of full time or equivalent part-time experience in administrative work to include at least two (2) years of grant/contract administration support work. (An Associate's degree or higher with a major in Accounting, Business Administration, Business Management or Public Administration may be substituted for two (2) years of the required experience. An Associate's or higher degree with a major other than in accounting, business administration, business management or public administration may be substituted for a maximum of one (1) year of the required experience.) * Experience in interpreting funding guidelines; previous experience working with federal rules, regulations, and policies (e.g., OMB Circulars A- 21 and A-110, Code of Federal Regulations [CFR], Federal Acquisition Regulations [FAR], Cost Accounting Standards [CAS]) and governing administration of grants and contracts. * Experience with multiple funding agencies including federal sponsors and private foundations. * Experience submitting proposals for a single PI and/or multiple investigator research group in a fast-paced deadline driven environment. * Experience working independently with responsibility for decision making. * Ability to adapt to and work effectively as situations change. * Sound judgement to make independent decisions under pressure. * Ability to effectively communicate with and exercise tact, establish effective working relationships, deal with conflicting views or issues and mediate fair solutions, and maintain a high degree of professionalism when working with CNS faculty, staff, University departments, other research administration departments, and sponsoring agencies. * Ability to resolve budgetary problems and issues. * Strong attention to detail while working within deadlines and ability to prioritize workload effectively. * Ability to analyze complex problems, organize information, identify underlying causes, and generate solutions. * Ability to foresee and troubleshoot potential complications and conflicts of interest regarding sponsor technical requirements, roles of collaborating participants, federal, state and sponsor regulations. Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) * Experience assisting faculty with submitting various types of proposals including interdisciplinary, multi-site projects, research centers, and instructional training grants preferred. * Experience with various computer systems and on-line submission portals preferred. * Knowledge of University accounting regulations preferred. Physical Demands * Typical Office Environment. Work Schedule * Monday - Friday 8:30am - 5:00pm. * This position has the opportunity for a fully remote work schedule, or alternatively, a hybrid work schedule, which is defined by the University as an arrangement where an employee's work is regularly performed at a location other than the campus workspace for a portion of the week. As this position falls within the University Staff Association, it is subject to the terms and conditions of the University Staff Association collective bargaining agreement, therefore. Salary Information USA/MTA Non-Exempt Grade 16. Classified Step Scale Special Instructions to Applicants Along with the application, please submit a resume and cover letter. References will be checked at the finalist stage. Please be prepared to provide contact information for three (3) professional references. At UMass Amherst and in CNS, we strive to be a community where every individual feels a sense of belonging, where every individual is included, and where every individual is valued. You can find these values and goals at: Inclusive Excellence : College of Natural Sciences : UMass Amherst, and For the Common Good - 2024-2034 : Strategic Plan : UMass Amherst. The University of Massachusetts Amherst welcomes all qualified applicants and complies with all state and federal anti-discrimination laws. Advertised: Nov 21 2025 Eastern Standard Time Applications close: Feb 21 2026 Eastern Standard Time
    $43k-61k yearly est. 39d ago

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