Esperanza Health Centers California jobs in Chicago, IL - 25 jobs

Full-time Description Esperanza Health Centers offers benefits to all its full-time employees: BCBS Medical PPO Plans| Ameritas Dental |Eye Med Vision|10 Paid Holidays and 26 Days of Paid Time Off | Continued Medical Education 5 days plus $2000|Eligibility for loan repayment through NHSC| Compensation (Based on experience): $200,000 to $222,000 The Physician - HIV Specialist is responsible for delivering high-quality, patient-centered primary care to individuals, including those living with or at risk of HIV. This provider plays a critical role in the diagnosis, treatment, and ongoing management of HIV, with attention to co-occurring conditions and health disparities. The position involves collaborating with interdisciplinary team members including nursing, behavioral health, case management, and pharmacy, to ensure continuity and excellence in patient care in accordance with current clinical guidelines. Primary Duties and Responsibilities: (The following duties and responsibilities are all essential job functions except for those that begin with the word “May.”) 1. Provides comprehensive HIV care, including initiation and management of antiretroviral therapy (ART). 2. Manages ambulatory primary care medical practice by eliciting patient histories, performing physical examinations, providing accurate clinical diagnoses, prescribing evidence-based and cost-effective treatments and providing patient education. 3. Participate in Quality Improvement activities of the health center including complete, legible and accurate chart documentation, Peer Review chart audits and reviews, and designated projects. 4. Orders, performs, and interprets laboratory tests and other diagnostics related to HIV and associated conditions. 5. Prescribes and manages medications, including PrEP, PEP, and treatment for co-morbidities. 6. Delivers education and counseling on HIV prevention, treatment adherence, and wellness strategies. 7. Builds and maintains a medical practice with follow-up of return appointments and referrals that assure continuity of care. Coordinates care with internal and external providers and support services.. 8. Maintains accurate and timely documentation in the electronic health record (EHR). 9. Attends required trainings, team meetings, and professional development opportunities to maintain clinical competency. 10. Ensures care is delivered in a culturally competent, trauma-informed, and nonjudgmental manner. 11. Takes call for Esperanza Health Center patients as assigned by the Medical Director. Additionally, the Physician- Primary Care HIV Specialist will provide cross coverage and support as required. 1. The Medical Provider will provide cross coverage and support for Primary Care and Infectious Disease functions as required. 2. Provides urgent care services for patients with acute medical concerns as needed. Responsibilities and duties continued. 3. Assists with general primary care visits during provider absences. 4. Supports STI screening and treatment services. 5. Participates in case conferences or interdisciplinary team rounds. 6. Engages in community outreach or telehealth visits to expand access to HIV services. 7. Provides consultation to peers on HIV-related care questions. 8. Assists in follow-up for patients with missed appointments or adherence challenges. 9. Collaborates with behavioral health and social work for wraparound services. 10. Contributes to public health efforts for testing and prevention. 11. Participates in coverage rotation for HIV clinical services. Esperanza Health Centers is an Equal Opportunity Employer (EOE) according to Title 44, Ill. Administrative Code, and Subpart C Section 750.150. Requirements Minimum 2 years of experience in primary care or infectious disease, preferably with HIV care. MD or DO degree, board certified or eligible. HIV specialty certification (AAHIVS) preferred or willing to obtain. Bilingual in English/Spanish strongly preferred. Experience with Athena EHR systems preferred.

Esperanza Health Centers offers benefits to all its full-time employees: |BCBS Medical PPO Plans| Ameritas Dental |Eye Med Vision|10 Paid Holidays and 26 Days of Paid Time Off Compensation (Based on experience): $217,200 - $271,500 Esperanza Health Centers, Federally Qualified Health Center, is seeking a OB/GYN Physician who is mission driven, passionate about healthcare and can provide innovative ideas for better health in the southwest Chicago communities. Our OB/GYN provides prenatal, obstetric, well-woman and gynecological care to adult patients in both the ambulatory and in-patient setting using primary care concepts, emphasizing prevention of illness and the promotion of healthy lifestyles. They will also participate in program planning of health activities within the Health Center and in the community as requested. Primary Duties and Responsibilities: * Manages Women's Health ambulatory care medical practice by eliciting patient histories, performing physical examinations, providing accurate clinical diagnoses, prescribing evidence-based and cost-effective treatments and providing patient education. * Adheres to Esperanza Health Center's Productivity Standard for Physicians of an average of at least 2.7 patient visits per hour of ambulatory time worked. * Participates in Quality Improvement activities of the health center including complete, legible and accurate chart documentation, Peer Review chart audits and reviews, and designated projects. * Makes appropriate diagnoses and prescribes appropriate prescriptions and referrals consistent with Esperanza Health Center's medical practice guidelines. * Prepares, implements and documents age-specific preventative health schedules for all patients. * Builds and maintains an OB/GYN practice with follow-up of return appointments and referrals, in-patient management of obstetric and surgical cases, and other methods that assure continuity of care. * Maintains clinical competency through regular Continuing Medical Education and provides documentation of such to Esperanza Health Center Administration. * Provides inpatient OB/GYN care for Esperanza patients at appropriate hospitals as assigned by Medical Director. Inpatient call schedule will be determined based on the needs of health center patients. * Maintains liaison with the partner hospitals' medical staff and ambulatory care departments through obtaining and maintaining Hospital privileges, attendance at department and section meetings and attending physician teaching duties. * Takes call for Esperanza Health Centers patients as assigned by the Medical Director. Esperanza Health Centers is an Equal Opportunity Employer (EOE) according to Title 44, Ill. Administrative Code, and Subpart C Section 750.150. Requirements * Graduate of an Accredited Medical School. * Completed an Accredited Post-Graduate Training Program in Obstetrics and Gynecology. * Board Certified or Eligible in Obstetrics and Gynecology. * Spanish language skills preferred. * Excellent verbal and written communication skills. * Excellent interpersonal, negotiation, and conflict resolution skills. * Excellent organizational skills and attention to detail. * Excellent time management skills with a proven ability to meet deadlines. * Strong analytical and problem-solving skills. * Ability to prioritize tasks and to delegate them when appropriate. * Ability to act with integrity, professionalism, and confidentiality. Salary Description $217,200 - $271,500

Work Type: Per diem/PRN - dayshift, M-F hours only Compensation: $40/hour What is PACE? PACE, or Program of All-Inclusive Care for the Elderly, is an alternative care model for those over 55 years of age requiring nursing home level of care which aims to keep participants living at home in the community. PACE is a collaborative, interdisciplinary approach which coordinates all levels of medical and social needs, including prevention, wellness, socialization, primary care, and access to specialists and other services. The Social Worker provides and coordinates a wide range of psychosocial services to participants and their families. The Social Worker is also responsible for providing community-based case management services for program participants. Primary Duties and Responsibilities: * Conducts an initial Social Work assessment and scheduled and as-needed reassessments for all PACE participants.? * May participate in completion of Determination of Need (DON) document as part of PACE enrollment eligibility assessment. * Performs all functions and duties as required as a member of the PACE Interdisciplinary Team (IDT), including, but not limited to, participation in IDT meetings, family conferences, grievances, service determination requests, CMS audits. * Coordinates with IDT in developing individualized plans of care for each PACE participant. * Performs comprehensive psychosocial assessments in accordance with practice act: for the evaluation, treatment, and prevention of mental and emotional disorders in individuals, families, and groups based on knowledge and theory of professionally accepted theoretical structures, including, but not limited to, psychosocial development, behavior, psychopathology, unconscious motivation, interpersonal relationships, and environmental stress. * Establishes and maintains a working rapport with participants. * Maintains and promotes patient satisfaction through acknowledgement that environmental, social, and cultural factors influence one's health. * Assures completion of assessments in appropriate time frame * Identifies warning signs of mental health distress, communicates findings with IDT, makes recommendations to behavioral health counselors or other professionals as needed. * Monitors the quality and effectiveness of the services provided to a participant according to the individualized care plan. * Maintains documentation in a timely and complete manner and according to program standards and policies. * Refers participants to appropriate community agencies or facilities and acts as a liaison with such organizations as an advocate for participants. * Facilitates understanding of psychosocial aspects of care and provides the IDT with behaviorally stated psychosocial objectives. * Consults and collaborates with other professionals to promote quality and continuity of participant care. * Demonstrates creative critical thinking in problem-solving patient/family issues. * Participates in Quality Improvement activities as requested. * Assist participants with care and transportation as assigned. * Performs other duties as assigned. Requirements * Strong demonstrated capabilities in networking with community resources and strong knowledge of such resources * Strong communication skills, including face-to-face, telephone, and computer skills. * Strength in attention to detail and organization * Must be able to interact successfully with participants, families, and other agencies to present a positive and professional image. * Ability to manage multiple priorities simultaneously and effectively handle the emotional stress of the workload. * Ability to work unsupervised exercising a high degree of discretion & independent judgment. * Ability to physically access any home, hospital, nursing home, and ALF i.e., navigate stairs, narrow stairs, narrow spaces, lack of air conditioning, etc. * Ability to travel within PACE service area. * Bilingual (preferred). * Master's degree or above in Social Work required. * Two (2) years' experience working in a medical or behavioral health social work capacity preferred. * One (1) year of experience minimum working with the frail elderly required. * Licensed Social Worker in the state of Illinois (LSW). * Must be certified in CPR/BLS (Basic Life Support) by the American Heart Association. * Must possess valid driver's license and documentation of current automobile insurance at PACE organization-specified levels. Esperanza Health Centers is an Equal Opportunity Employer (EOE) according to Title 44, Ill. Administrative Code, and Subpart C Section 750.150.

Work Type: As Needed/PRN - Dayshift Hourly Rate: $23.50/hour The PRN Patient Services Representative (PSR) plays a vital role as the first point of contact for patients accessing care at Esperanza Health Centers. As an integral member of the care team within the Patient-Centered Medical Home (PCMH) model, the PSR ensures exceptional patient experience by handling various administrative tasks, facilitating communication between patients and clinical staff, verifying insurance eligibility, managing appointment scheduling and registration processes, and collecting and documenting payments. Primary Duties and Responsibilities: Patient Engagement & Communication: * Ensure excellent customer service by greeting patients, visitors, and families in a professional and friendly manner utilizing the AIDET framework. * Assist patients with the check-in/check-out process, ensuring all required forms are completed. * Provide accurate information regarding appointments, services, insurance and other coverage options, and health center policies. * Maintain confidentiality and security of patient information in compliance with HIPAA and health center policies. Care Team Support: * Attend and participate in daily huddles to support efficient and smooth patient flow. * Communicate regularly with other care team members-especially Medical Assistants and providers-to ensure efficient daily operations and to manage changes effectively. * Coordinate communication between patients, clinical staff, and other team members. Appointment Scheduling & Coordination: * Schedule patient appointments, including follow-ups and reschedules or cancelations, according to provider availability and patient needs. * Confirm and verify patient appointments, ensuring accuracy and timely updates. * Collaborate with the care team to adjust schedules based on patient flow and provider availability. Patient Registration & Insurance Verification: * Register new and returning patients, verifying demographic information and insurance details and documenting appropriately in the medical record. * Obtain and update insurance information and verify coverage and eligibility for each appointment. * Conduct financial assessments and educate patients on health center programs, sliding fee scales, and other payment options. * Ensure patient compliance with financial responsibility as agreed upon during initial visit. Administrative & Clerical Support: * Maintain patient records in accordance with health center policies and regulatory requirements. * Assist with managing incoming calls, responding to inquiries, and redirecting calls to appropriate departments. * Assist with patient billing and other inquiries. * Process payments, issue receipts, balance daily receipts and prepare daily deposit. * Required to provide coverage support at any Esperanza Health Centers clinic during staffing shortages as needed. * May participate in community outreach events, such as health fairs, and represent the organization as needed. Esperanza Health Centers is an Equal Opportunity Employer (EOE) according to Title 44, Ill. Administrative Code, and Subpart C Section 750.150. Requirements * Minimum 1 year of experience in admin/front desk role required, preferably in a healthcare setting. * High school diploma or equivalent required; associate degree in healthcare or related field preferred. * Bilingual English/Spanish proficiency required. * Experience with AIDET customer service excellence framework preferred. * Excellent customer service skills. * Computer and internet literacy, and data entry skills. * Proficiency in electronic health records (EHR) systems Required * Strong verbal and written communication skills, with the ability to explain health center procedures to patients clearly. * Strong interpersonal skills and ability to work as part of a care team in a fast-paced environment. * Excellent organizational skills, attention to detail, and ability to multitask. * Knowledge of insurance verification processes and billing practices, a plus. * Demonstrated commitment to providing excellent customer service and patient support in a culturally sensitive manner.

Full-time Description Esperanza Health Centers offers benefits to all its full-time employees: BCBS Medical PPO Plans | Ameritas Dental |Eye Med Vision |Tuition Reimbursement up to $5,000 per year|10 Paid Holidays and 16 Days of Paid Time Off Compensation (Based on experience): $20 - $23 Location: 3059 W, 26th St. Position purpose: The Medical Assistant (MA) is a vital member of the care team within our Patient-Centered Medical Home (PCMH) model, contributing to the provision of high-quality, patient-centered healthcare. The MA supports clinical operations and patient care through both clinical and administrative duties. This position ensures compliance with established policies and contributes to the smooth delivery of care at Esperanza Health Centers Primary Duties and Responsibilities: Patient Care: Take patients' vital signs, prepare patients for examinations, and provide instructions based on visit reasons. Perform initial interviews to gather pertinent medical history for use by healthcare providers. Assist providers during examinations, procedures, and other direct care activities; obtain consent for procedures as needed. Perform phlebotomy, Point of Care Testing (POCT), and EKGs following established standards. Administer immunizations and injections as ordered by the healthcare provider, and document appropriately in the medical record. Collect and prepare specimens for laboratory analysis and complete necessary requisitions. Care Team Collaboration: Participate in daily care team huddles to support care coordination and patient flow. Collaborate with providers, nurses, and care coordinators to ensure continuity of care, particularly for chronic condition management. Communicate lab results to patients as instructed by providers and notify providers of abnormal results. Triage patient, physician, and pharmacy phone messages, and document all patient encounters. Quality and Safety: Maintain established policies, quality improvement programs, safety standards, and infection control protocols. Ensure proper storage of medications and vaccines and maintain daily temperature logs for all cold storage units. Maintain inventory of immunizations (e.g., vaccines for Children program) and medical supplies; ensure proper handling and documentation of sample medications. Keep daily lab and quality control logs, ensuring compliance with safety standards. Clean and prepare rooms between procedures, monitor and restock supplies, and ensure proper functioning of equipment. Follow AIDET (Acknowledge, Introduce, Duration, Explanation, Thank) principles to deliver exceptional customer service to patients and visitors. Patient-Centered Medical Home (PCMH): Contribute to PCMH principles by ensuring patient-centered, comprehensive, and coordinated care. Support quality improvement initiatives, gathering data to enhance patient outcomes. Exhibit sensitivity to patients' comfort, privacy, and well-being, showing genuine interest in their progress. Ensures a safe, supportive, and therapeutic environment for both patients and their families. Translate for patients as necessary and provide culturally competent care. Administrative Duties: Attends and participates in meetings as assigned. May manage patient scheduling and registration, verify insurance, and assist with front desk duties when needed. May perform general administrative tasks such as copying, faxing, answering phone calls and making appointments. May provide coverage support at any Esperanza Health Center when needed during staffing shortages. May participate in community outreach events, such as health fairs, and represent the organization as needed. Esperanza Health Centers is an Equal Opportunity Employer (EOE) according to Title 44, Ill. Administrative Code, and Subpart C Section 750.150. Requirements Minimum 1 year of experience working in a clinical setting is required. High school diploma or equivalent is required. Bilingual English/Spanish proficiency is required. Knowledge of medical terminology. Excellent customer service skills. Strong communication andinterpersonal skills. Ability to work collaboratively in a team-based care model. Proficient in using Electronic Health Records (EHR) systems. Ability to work in fast-paced clinical environment requiring direct interaction with patients. Graduation from an accredited Medical Assistant program is preferred . Current Medical Assistant certification (CMA, RMA, or equivalent) is preferred . CPR certification preferred . Phlebotomy certification preferred. Salary Description $20.00 - $23.00

Work Type: Per diem/PRN - dayshift, M-F hours only Compensation: $31 per hour What is PACE? PACE, or Program of All-Inclusive Care for the Elderly, is an alternative care model for those over 55 years of age requiring nursing home level of care which aims to keep participants living at home in the community. PACE is a collaborative, interdisciplinary approach which coordinates all levels of medical and social needs, including prevention, wellness, socialization, primary care, and access to specialists and other services. The Activities Coordinator plans, develops, implements, and oversees recreational therapy services for participants in PACE (Programs of All-Inclusive Care for the Elderly). Responsibilities include coordinating, supervising, and implementing all PACE center activities and social programs for frail elderly and functionally impaired older adults at the PACE Center in an integrated program setting. The Activities Coordinator will be responsible for the development and implementation of daily, monthly, and special events, outings, birthday celebrations, etc. The Activity Coordinator reports to the Center Manager. Primary Duties and Responsibilities: Evaluates and implements creative, individualized, and therapeutic activities for participants' care plans. Conducts an initial assessment and scheduled reassessment of all participants. Trains staff on new recreational therapy activities and programs Plans and offers varied monthly programs and uses group and individual-oriented interventions to maximize participants' cognitive and functional abilities. Offers therapeutic activities daily for participants with special needs. Documents participant involvement in activities and revises care plans as needed. Actively participates in team discussions offering feedback, ideas, and suggestions both on a day-to-day basis and in staff meetings. Serves as a resource to staff and coordinates volunteer activities at the center. Requirements Bilingual (preferred). CTRS designation. Reliable transportation. Flexible schedule to meet the needs of participants. Ability to perform the essential functions and physical requirements (including, but not limited to lifting participants and/or equipment, bending, pushing/pulling, kneeling) of the job with or without reasonable accommodation. Ability to physically access any home (i.e., navigate stairs and narrow spaces, tolerate heat and lack of air conditioning) Ability to use equipment with visual and auditory mechanisms. Must provide negative TB certificate, or documentation to support exemption, annually. Minimum 2 years of professional therapeutic recreation work experience with a minimum of one year experience working with the frail and elderly. Experience with supervision of staff preferred. Esperanza Health Centers is an Equal Opportunity Employer (EOE) according to Title 44, Ill. Administrative Code, and Subpart C Section 750.150.

Full-time Description Esperanza Health Centers offers benefits to all its full-time employees: Continued Medical Education 5 days plus $2000|Eligibility for loan repayment through NHSC| BCBS Medical PPO Plans| Ameritas Dental |Eye Med Vision|10 Paid Holidays and 26 Days of Paid Time Off Esperanza Health Centers, Federally Qualified Health Center, is seeking an Internal Medicine Physician who is mission driven, passionate about healthcare and can provide innovative ideas for better health in the southwest Chicago communities. Our Internal Medicine Physician's provide primary medical services to adults and geriatric patients in both the ambulatory and in-patient setting using primary care concepts, emphasizing prevention of illness and the promotion of health lifestyles. The IM Physician participates in the program planning of health activities within the Health Center and in the community as requested. Primary Duties and Responsibilities: Manages ambulatory Internal Medicine primary care medical practice by eliciting patient histories, performing physical examinations, providing accurate clinical diagnoses, prescribing evidence-based and cost-effective treatments and providing patient education. Provides consultation and expert medical opinion to other Adult Medicine providers (such as Family Medicine physicians and Nurse Practitioners) regarding complex adult and geriatric patients. Adheres to Esperanza Health Center's Productivity Standard for Physicians of an average of at least 2.6 patient visits per hour of ambulatory time worked. Maintains and promotes patient satisfaction through acknowledgement that environmental, social and cultural factors influence one's health. Participates in Quality Improvement activities of the health center including complete, legible and accurate chart documentation, Peer Review chart audits and reviews, and designated projects. Practices evidence-based, cost-effective primary care in a team-based model. Makes appropriate diagnoses and prescribes appropriate prescriptions and referrals consistent with Esperanza Health Center's medical practice guidelines. Prepares, implements, and documents age specific preventative health schedules for adult and geriatric patients. Builds and maintains an Internal Medicine medical practice with follow-up of return appointments and referrals, in-patient management and other methods that assure continuity of care. Maintains clinical competency through regular Continuing Medical Education and provides documentation of such to Esperanza Health Center's Administration. Maintains liaison with any Partner Hospitals' medical staff and ambulatory care departments through obtaining and maintaining Hospital Privileges, attendance at department and section meetings, and attending physician teaching duties. Takes call for Esperanza Health Center patients as assigned by the Chief Medical Officer. Plays a role in educating and training medical and healthcare professionals, as needed, and accepts and implements teaching assignments of Health Center staff as assigned by the Chief Medical Officer. Esperanza Health Centers is an Equal Opportunity Employer (EOE) according to Title 44, Ill. Administrative Code, and Subpart C Section 750.150. Requirements Bilingual English/Spanish, required Graduate of an Accredited Medical School. Completed an Accredited Post-Graduate Training Program in Internal Medicine. Board certified or Board Eligible in Internal Medicine. Excellent verbal and written communication skills. Excellent interpersonal, negotiation, and conflict resolution skills. Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. Strong analytical and problem-solving skills. Ability to prioritize tasks and to delegate them when appropriate. Ability to act with integrity, professionalism, and confidentiality. Thorough knowledge of employment-related laws and regulations. Salary Description $200,000-$225,500

Esperanza Health Centers offers benefits to all its full-time employees: BCBS Medical PPO Plans| Ameritas Dental |Eye Med Vision| Tuition Reimbursement up to $5,000 per year|10 Paid Holidays and 21 Days of Paid Time Off | Compensation (Based on experience and qualifications): $63,401- $77,000 Location: 6550 S. Richmond St. Schedule: Monday Through Friday, Evening or weekend work required. BHP will be responsible for providing services related to the delivery of mental health care to assigned clients at the designated clinical location both in person and telehealth. BHP is expected to provide .9 FTE clinical sessions and .1 FTE administrative session a week. Clinician will also provide behavioral health counseling to children, adolescents, adults, and families in the surrounding community and provide same day behavior health services to patients who may be in distress and in need of immediate assistance. Primary Duties and Responsibilities: (The following duties and responsibilities are all essential job functions except for those that begin with the word "May.") * Provide comprehensive assessment and diagnosis of behavioral health patients which may include patients with substance use disorders. * Provide effective treatment planning and assist patients in successfully achieving goals which may include with substance use and medication assisted recovery. * Evaluate behavioral health crises and apply appropriate interventions. * Assist the primary care team in developing care management processes such as the use of guidelines, disease management techniques, case management, and patient education to improve self-management of chronic disease. * Assist in the detection of "at risk" patients and development of plans to prevent further psychological or physical deterioration. * Provides consultation for school staff regarding mental health issues of clients (as appropriate). * Conducts group therapy as necessary. * Participates in the collection of mental health information and student outcomes data to be used for monitoring the overall performance and effectiveness of services provided. * Maintains regular contact with the parent/guardian of each patient (if appropriate). * Identify problems related to patient services and make recommendations for improvement. * Develop contacts with community resources and serve as patient advocate as appropriate. * Participate in the development and modification of clinic programs as indicated. * Enhance professional growth and development through participation in education programs, in-service meetings, and continuing education seminars/workshops. * Represent Esperanza in professional and community organizations assigned. * Provide group psychoeducation therapy to community organizations or onsite. * Provide supervision to students or unlicensed behavioral health personnel as assigned by Behavioral Health Manager and/or Associate/Director of Behavioral Health. * Participate in staff meetings and the quality improvement program. Requirements * Master's Degree in Social Work or related field * Related Clinic/Hospital experience * Bilingual, English/Spanish fluency strongly preferred * Proficiency with Microsoft office suites * Current Illinois license as Licensed Clinical Social Worker, Licensed Clinical Professional Counselor, preferred * Clinicians eligible for full licensure for LMFT, LCPC, or LCSW and awaiting examination. * Function as a team member to assure patients obtain access to quality care. * CADC or experience providing substance use counseling preferred but not required. Salary Description $63,401- $77,000

Work Type: Per diem/PRN - dayshift, M-F hours only Compensation: $38.79 What is PACE? PACE, or Program of All-Inclusive Care for the Elderly, is an alternative care model for those over 55 years of age requiring nursing home level of care which aims to keep participants living at home in the community. PACE is a collaborative, interdisciplinary approach which coordinates all levels of medical and social needs, including prevention, wellness, socialization, primary care, and access to specialists and other services. The Dietitian optimizes the nutritional status of PACE participants through comprehensive nutrition assessment, monitoring, and communicating concerns and recommendations to the PACE Interdisciplinary Team. The Registered Dietitian works closely with the catering vendor to ensure alignment with nutritional guidelines and participant-specific needs. Primary Duties and Responsibilities: Conducts an initial nutritional assessment and scheduled and as-needed reassessment for all PACE participants. May participate in completion of Determination of Need (DON) document as part of PACE enrollment eligibility assessment. Performs all functions and duties as required as a member of the PACE Interdisciplinary Team (IDT), including, but not limited to, participation in IDT meetings, family conferences, grievances, service determination requests, CMS audits. Coordinates with IDT in developing individualized plans of care for each PACE participant. Maintain food preferences and tray tickets for designated participants. Record periodic nutritional care data in the medical record. Review and adjust therapeutic diets to reflect any changes in the daily menu and suggest the use of supplemental feedings when necessary. Provide diet instruction to participants and/or family members regarding new diet orders, healthy alternatives, upon IDT member or participant request, and as needed. Assist in providing administrative direction for meal service; establish programs, policies and procedures that will enforce safe food handling practices. Coordinate both inter and intra departmental professional activities to provide optimum nutritional care for the participants and serve as consultant to clinical staff on matters pertaining to dietetics and nutrition. Work closely with contracted food vendor(s) to assist with menu planning and development as well as offering healthy food alternatives. Educate food vendors and staff with regards to allergies, special medical diets, and various food consistencies. Performs or assists with creation and performance of nutrition-related competencies for food vendors and staff. Assist in development and delivery of departmental and facility-wide educational programs. Ensure that all clinical issues meet and/or exceed Federal, State and County regulations. Maintain rapport with participants, visitors, and family members and provide feedback on the overall PACE participant attitude about food service. Utilized participant feedback on food services to modify program, as appropriate. Provide Medical Nutrition Therapy as ordered by medical provider. Requirements Strong communication skills, including face-to-face, telephone, and computer skills. Ability to interact successfully with participants, families, and other agencies to present a positive and professional image. Bilingual (preferred). Minimum of bachelor's degree from program in dietetics and nutrition accredited by the Accreditation Council on Education in Nutrition and Dietetics (ACEND) of the Commission on Dietetic Registration (CDR). Two years' experience as a Licensed Dietitian Nutritionist preferred. Minimum of one-year experience working with older adult population preferred. Licensed in Illinois as a Dietitian Nutritionist (LDN). Must be certified in CPR/BLS (Basic Life Support) by the American Heart Association. Esperanza Health Centers is an Equal Opportunity Employer (EOE) according to Title 44, Ill. Administrative Code, and Subpart C Section 750.150.

Work Type: Per diem/PRN - dayshift, M-F hours only Compensation: $52.00 per hour What is PACE? PACE, or Program of All-Inclusive Care for the Elderly, is an alternative care model for those over 55 years of age requiring nursing home level of care which aims to keep participants living at home in the community. PACE is a collaborative, interdisciplinary approach which coordinates all levels of medical and social needs, including prevention, wellness, socialization, primary care, and access to specialists and other services. The physical therapist evaluates and treats participants upon referral by the Interdisciplinary Team in accordance with the order from the physician. Provides treatment through a variety of therapeutic procedures and activities, as well as the use of assistive devices, with the intent of maximizing functional potential and safety for the participant. The Physical Therapist reports to the PACE Site Director. Primary Duties and Responsibilities: Conducts an initial Physical Therapy assessment and scheduled and as-needed reassessments for all PACE participants. May participate in completion of Determination of Need (DON) document as part of PACE enrollment eligibility assessment. Performs all functions and duties as required as a member of the PACE Interdisciplinary Team (IDT), including, but not limited to, participation in IDT meetings, family conferences, grievances, service determination requests, CMS audits. Coordinates with IDT in developing individualized plans of care for each PACE participant. Develops and implements an individualized treatment plan with functional, achievable goals, as appropriate. Selects and administers appropriate objective tests and measures to facilitate the identification of needs, risks, and change of status and uses that information to develop an appropriate care plan in coordination with the IDT. Revises treatment plans and goals as needed throughout the treatment process. Establishes and instructs participants and caregivers in safety recommendations, adaptations, exercises, and therapeutic home exercise programs as indicated. Completes all required documentation in a timely manner. Participates in PACE Quality Improvement program as needed. Provides oversight and supervision of the Physical Therapist Assistants (PTAs) and Rehabilitation Aides in accordance with the Illinois Physical Therapy Act. Provides training and support to PACE staff as needed to support participant needs. Actively shares clinical insights & recommendations on how to best address each participant's unique needs in accordance with professional scope of care. Provides physical therapy interventions and care in accordance with the philosophy and essential functions of PACE, the Illinois State Practice Act, and the APTA. Performs other duties as assigned. Requirements Possess reliable transportation. Bilingual (preferred). Must possess valid driver's license and documentation of current automobile insurance at PACE organization-specified levels. Must have a degree in Physical Therapy from an accredited institution. 2 years' experience as a PT preferred. Experience in Inpatient Rehabilitation, Day Rehab, or Long-Term Care settings a plus. Minimum of one year of experience with the frail and elderly required. Must be licensed in the state of Illinois as a Physical Therapist. Must be certified in CPR / BLS by the American Heart Association. Maintain valid driver's license and automobile insurance. Esperanza Health Centers is an Equal Opportunity Employer (EOE) according to Title 44, Ill. Administrative Code, and Subpart C Section 750.150. Salary Description $55.39 per hour

Esperanza Health Centers offers benefits to all its full-time employees: BCBS Medical PPO Plans | Ameritas Dental | Eye Med Vision | 401K | Tuition Reimbursement up to $5,000 per year |10 Paid Holidays and 16 Days of Paid Time Off Schedule: Full-Time, Monday Through Friday, 8:00 - 4:30 onsite. May require occasional flexed schedule to accommodate special events. Compensation: $24.25 hourly What is PACE? PACE, or Program of All-Inclusive Care for the Elderly, is an alternative care model for those over 55 years of age requiring nursing home level of care which aims to keep participants living at home in the community. PACE is a collaborative, interdisciplinary approach which coordinates all levels of medical and social needs, including prevention, wellness, socialization, primary care, and access to specialists and other services. The Panorama PACE Care Scheduler serves as the liaison between participants, the PACE Interdisciplinary Team (IDT), and provider partners for scheduling of outside appointments. This role requires strong customer service and organizational skills. The position requires the ability to multitask and execute complex scheduling and administrative tasks to support the operations of Panorama PACE (Program of All-Inclusive Care for the Elderly). Primary Duties and Responsibilities: Serve as the primary liaison with external vendors and provider offices to manage all outside clinical appointments for PACE participants, ensuring timely and efficient access to care. Coordinate with families/caregivers and the Transportation Coordinator to ensure transportation is aligned with scheduled appointments. Communicate appointment details clearly to participants and caregivers, addressing questions related to scheduling, transportation, and follow-up care. Document and track appointments accurately in external systems and the PACE EHR, including, but not limited to: managing referral workflow (e.g., submission of referrals and authorizations), appointment outcomes, follow-up needs, and related communications, and ensure relevant information is communicated to IDT members. Maintain organized records related to appointments, vendor communications, and participant information, ensuring timely updates and compliance with regulatory requirements. Maintain knowledge of Panorama PACE program services to provide accurate information. Attend and participate in employee meetings. Support quality and compliance efforts by ensuring proper documentation and regulatory adherence. The Care Scheduler will provide cross coverage and support for Office Coordinator functions as required: Manage front desk activities, including greeting participants, visitors, and staff with professionalism and warmth. Answer and direct incoming calls, providing accurate information or routing inquiries to appropriate departments. Assist with data entry, filing, and document preparation to support smooth daily operations. Requirements Bilingual English/Spanish fluency is required. High school diploma or equivalent; associate's degree preferred. Previous experience in a healthcare setting or with geriatric populations is highly desirable. Familiarity with scheduling software and EHR systems (e.g., EPIC, CarePlanner) preferred. One year of experience at a reception desk, particularly in a clinical environment, is highly preferred. One year of experience with patient scheduling is highly preferred Basic level of medical terminology preferred Strong interpersonal and communication skills to interact effectively with participants, families, staff, and outside vendors. Excellent organizational and multitasking abilities to manage front desk operations and scheduling simultaneously. Attention to detail to ensure accurate scheduling and record-keeping. Proficiency in Microsoft Office Suite and basic office equipment. Ability to handle sensitive information with confidentiality and professionalism. Esperanza Health Centers is an Equal Opportunity Employer (EOE) according to Title 44, Ill. Administrative Code, and Subpart C Section 750.150. Salary Description $24.25

Esperanza Health Centers offers benefits to all its full-time employees: BCBS Medical PPO Plans| Ameritas Dental |Eye Med Vision|10 Paid Holidays and 26 Days of Paid Time Off Compensation (Based on experience) $163,800 - $204,700 Position purpose: Provides primary medical care services to pediatric patients in an out-patient setting using primary care concepts, emphasizing prevention of illness and the promotion of healthy lifestyles. Primary Duties and Responsibilities: Manages ambulatory Pediatric primary care medical practice by eliciting patient histories, performing physical examinations, providing accurate clinical diagnoses, prescribing evidence based and cost- effective treatments and providing patient education. Adheres to Esperanza Health Center's Productivity Standard for Physicians of an average of at least 2.7 patient visits per hour of ambulatory time worked. Maintains and promotes patient satisfaction through acknowledgement that environmental, social, and cultural factors influence one's health. Participates in Quality Improvement activities of the health center including complete, legible and accurate chart documentation, Peer Review chart audits and reviews, and designated projects. Practices evidence-based, cost-effective primary care in a team-based model. Makes appropriate diagnoses and prescribes appropriate prescriptions and referrals consistent with Esperanza Health Center's medical practice guidelines. Prepares, implements and documents age specific preventative health schedules for pediatric patients. Builds and maintains a Pediatric medical practice with follow-up of return appointments and referrals, and other methods that assure continuity of care. Maintains clinical competency through regular Continuing Medical Education and provides documentation of such to Esperanza Health Center's Administration upon request. Takes call for Esperanza Health Center patients as assigned by the Medical Director. Esperanza Health Centers is an Equal Opportunity Employer (EOE) according to Title 44, Ill. Administrative Code, and Subpart C Section 750.150. Requirements Graduate of an Accredited Medical School. Completed an Accredited Post-Graduate Training Program in Pediatrics. Board Certified or Eligible in Pediatrics. Bilingual English/Spanish, required. Excellent verbal and written communication skills. Excellent interpersonal, negotiation, and conflict resolution skills. Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. Strong analytical and problem-solving skills. Ability to prioritize tasks and to delegate them when appropriate. Ability to act with integrity, professionalism, and confidentiality. Thorough knowledge of employment-related laws and regulations. Salary Description $163,800 - $204,700

Esperanza Health Centers offers benefits to all its full-time employees: BCBS Medical PPO Plans| Ameritas Dental |Eye Med Vision|10 Paid Holidays and 26 Days of Paid Time Off Compensation (Based on experience): $100,000 - $117,800 Provides primary medical care services to pediatric and/or adult patients in both the ambulatory and in-patient setting using primary care concepts, emphasizing prevention of illness and the promotion of healthy lifestyles. Provides leadership and training to other health care professionals. Participates in the program planning of health activities within the health Center and in the community, as requested. Primary Duties and Responsibilities: * Manages ambulatory Family Medicine primary care medical practice by eliciting patient histories, performing physical examinations, providing accurate clinical diagnoses, prescribing evidence-based and cost-effective treatments and providing patient education. * Participates in Quality Improvement activities of the health center including complete, legible and accurate chart documentation, Peer Review chart audits and reviews, and designated projects. * Makes appropriate diagnoses and prescribes appropriate prescriptions and referrals consistent with Esperanza Health Center's medical practice guidelines. * Prepares, implements and documents age specific preventative health schedules for pediatric and adult - and in some cases OB/GYN - patients. * Builds and maintains a Family Medicine medical practice with follow-up of return appointments and referrals, in-patient management and other methods that assure continuity of care. * Maintains clinical competency through regular Continuing Medical Education and provides documentation of such to Esperanza Health Center's Administration. * Maintains liaison with any Partner Hospitals' medical staff and ambulatory care departments through obtaining and maintaining Hospital Privileges, attendance at department and section meetings, and attending physician teaching duties * Plays a role in educating and training medical and healthcare professionals, as needed, and accepts and implements teaching assignments of Health Center staff as assigned by the Medical Director. Esperanza Health Centers is an Equal Opportunity Employer (EOE) according to Title 44, Ill. Administrative Code, and Subpart C Section 750.150. Requirements * 2-3 years of direct patient care experience as a PROVIDER. * Graduate of an Accredited Nursing School. * Completed an Accredited Post-Graduate Training Program. * Current IL State License, Controlled Substance License, and DEA registration. * Bilingual English/Spanish, required. * Participates in community health education and health promotion activities. * Participates in health fairs as they occur. * Participates in the preparation and implementation of Esperanza Health Center's Strategic Plan. * Excellent verbal and written communication skills. * Excellent interpersonal, negotiation, and conflict resolution skills. * Excellent organizational skills and attention to detail. * Excellent time management skills with a proven ability to meet deadlines. * Strong analytical and problem-solving skills. * Ability to prioritize tasks and to delegate them when appropriate. * Ability to act with integrity, professionalism, and confidentiality. * Thorough knowledge of employment-related laws and regulations.

Esperanza Health Centers offers benefits to all its full-time employees: BCBS Medical PPO Plans | Ameritas Dental |Eye Med Vision |Tuition Reimbursement up to $5,000 per year|10 Paid Holidays and 16 Days of Paid Time Off Compensation (Based on experience): $20 - $23 Location: 4720 S. California Ave Position purpose: The Medical Assistant (MA) is a vital member of the care team within our Patient-Centered Medical Home (PCMH) model, contributing to the provision of high-quality, patient-centered healthcare. The MA supports clinical operations and patient care through both clinical and administrative duties. This position ensures compliance with established policies and contributes to the smooth delivery of care at Esperanza Health Centers Primary Duties and Responsibilities: Patient Care: * Take patients' vital signs, prepare patients for examinations, and provide instructions based on visit reasons. * Perform initial interviews to gather pertinent medical history for use by healthcare providers. * Assist providers during examinations, procedures, and other direct care activities; obtain consent for procedures as needed. * Perform phlebotomy, Point of Care Testing (POCT), and EKGs following established standards. * Administer immunizations and injections as ordered by the healthcare provider, and document appropriately in the medical record. * Collect and prepare specimens for laboratory analysis and complete necessary requisitions. Care Team Collaboration: * Participate in daily care team huddles to support care coordination and patient flow. * Collaborate with providers, nurses, and care coordinators to ensure continuity of care, particularly for chronic condition management. * Communicate lab results to patients as instructed by providers and notify providers of abnormal results. * Triage patient, physician, and pharmacy phone messages, and document all patient encounters. Quality and Safety: * Maintain established policies, quality improvement programs, safety standards, and infection control protocols. * Ensure proper storage of medications and vaccines and maintain daily temperature logs for all cold storage units. * Maintain inventory of immunizations (e.g., vaccines for Children program) and medical supplies; ensure proper handling and documentation of sample medications. * Keep daily lab and quality control logs, ensuring compliance with safety standards. * Clean and prepare rooms between procedures, monitor and restock supplies, and ensure proper functioning of equipment. * Follow AIDET (Acknowledge, Introduce, Duration, Explanation, Thank) principles to deliver exceptional customer service to patients and visitors. Patient-Centered Medical Home (PCMH): * Contribute to PCMH principles by ensuring patient-centered, comprehensive, and coordinated care. * Support quality improvement initiatives, gathering data to enhance patient outcomes. * Exhibit sensitivity to patients' comfort, privacy, and well-being, showing genuine interest in their progress. Ensures a safe, supportive, and therapeutic environment for both patients and their families. * Translate for patients as necessary and provide culturally competent care. Administrative Duties: * Attends and participates in meetings as assigned. * May manage patient scheduling and registration, verify insurance, and assist with front desk duties when needed. * May perform general administrative tasks such as copying, faxing, answering phone calls and making appointments. * May provide coverage support at any Esperanza Health Center when needed during staffing shortages. * May participate in community outreach events, such as health fairs, and represent the organization as needed. Esperanza Health Centers is an Equal Opportunity Employer (EOE) according to Title 44, Ill. Administrative Code, and Subpart C Section 750.150. Requirements * Minimum 1 year of experience working in a clinical setting is preferred. * High school diploma or equivalent is required. * Bilingual English/Spanish proficiency is required. * Knowledge of medical terminology. * Excellent customer service skills. * Strong communication and interpersonal skills. * Ability to work collaboratively in a team-based care model. * Proficient in using Electronic Health Records (EHR) systems. * Ability to work in fast-paced clinical environment requiring direct interaction with patients. * Graduation from an accredited Medical Assistant program is preferred. * Current Medical Assistant certification (CMA, RMA, or equivalent) is preferred. * CPR certification preferred. * Phlebotomy certification preferred. Salary Description $20.00 - $23.00

Work Type: Per diem/PRN - dayshift, M-F hours only Compensation: $40/hour What is PACE? PACE, or Program of All-Inclusive Care for the Elderly, is an alternative care model for those over 55 years of age requiring nursing home level of care which aims to keep participants living at home in the community. PACE is a collaborative, interdisciplinary approach which coordinates all levels of medical and social needs, including prevention, wellness, socialization, primary care, and access to specialists and other services. The Social Worker provides and coordinates a wide range of psychosocial services to participants and their families. The Social Worker is also responsible for providing community-based case management services for program participants. Primary Duties and Responsibilities: Conducts an initial Social Work assessment and scheduled and as-needed reassessments for all PACE participants.? May participate in completion of Determination of Need (DON) document as part of PACE enrollment eligibility assessment. Performs all functions and duties as required as a member of the PACE Interdisciplinary Team (IDT), including, but not limited to, participation in IDT meetings, family conferences, grievances, service determination requests, CMS audits. Coordinates with IDT in developing individualized plans of care for each PACE participant. Performs comprehensive psychosocial assessments in accordance with practice act: for the evaluation, treatment, and prevention of mental and emotional disorders in individuals, families, and groups based on knowledge and theory of professionally accepted theoretical structures, including, but not limited to, psychosocial development, behavior, psychopathology, unconscious motivation, interpersonal relationships, and environmental stress. Establishes and maintains a working rapport with participants. Maintains and promotes patient satisfaction through acknowledgement that environmental, social, and cultural factors influence one's health. Assures completion of assessments in appropriate time frame Identifies warning signs of mental health distress, communicates findings with IDT, makes recommendations to behavioral health counselors or other professionals as needed. Monitors the quality and effectiveness of the services provided to a participant according to the individualized care plan. Maintains documentation in a timely and complete manner and according to program standards and policies. Refers participants to appropriate community agencies or facilities and acts as a liaison with such organizations as an advocate for participants. Facilitates understanding of psychosocial aspects of care and provides the IDT with behaviorally stated psychosocial objectives. Consults and collaborates with other professionals to promote quality and continuity of participant care. Demonstrates creative critical thinking in problem-solving patient/family issues. Participates in Quality Improvement activities as requested. Assist participants with care and transportation as assigned. Performs other duties as assigned. Requirements Strong demonstrated capabilities in networking with community resources and strong knowledge of such resources Strong communication skills, including face-to-face, telephone, and computer skills. Strength in attention to detail and organization Must be able to interact successfully with participants, families, and other agencies to present a positive and professional image. Ability to manage multiple priorities simultaneously and effectively handle the emotional stress of the workload. Ability to work unsupervised exercising a high degree of discretion & independent judgment. Ability to physically access any home, hospital, nursing home, and ALF i.e., navigate stairs, narrow stairs, narrow spaces, lack of air conditioning, etc. Ability to travel within PACE service area. Bilingual (preferred). Master's degree or above in Social Work required. Two (2) years' experience working in a medical or behavioral health social work capacity preferred. One (1) year of experience minimum working with the frail elderly required. Licensed Social Worker in the state of Illinois (LSW). Must be certified in CPR/BLS (Basic Life Support) by the American Heart Association. Must possess valid driver's license and documentation of current automobile insurance at PACE organization-specified levels. Esperanza Health Centers is an Equal Opportunity Employer (EOE) according to Title 44, Ill. Administrative Code, and Subpart C Section 750.150.

Full-time Description Esperanza Health Centers offers benefits to all its full-time employees: BCBS Medical PPO Plans| Ameritas Dental |Eye Med Vision| Tuition Reimbursement up to $5,000 per year|10 Paid Holidays and 21 Days of Paid Time Off | Compensation (Based on experience and qualifications): $63,401- $77,000 Location: 6550 S. Richmond St. Schedule: Monday Through Friday, Evening or weekend work required. BHP will be responsible for providing services related to the delivery of mental health care to assigned clients at the designated clinical location both in person and telehealth. BHP is expected to provide .9 FTE clinical sessions and .1 FTE administrative session a week. Clinician will also provide behavioral health counseling to children, adolescents, adults, and families in the surrounding community and provide same day behavior health services to patients who may be in distress and in need of immediate assistance. Primary Duties and Responsibilities: (The following duties and responsibilities are all essential job functions except for those that begin with the word “May.”) Provide comprehensive assessment and diagnosis of behavioral health patients which may include patients with substance use disorders. Provide effective treatment planning and assist patients in successfully achieving goals which may include with substance use and medication assisted recovery. Evaluate behavioral health crises and apply appropriate interventions. Assist the primary care team in developing care management processes such as the use of guidelines, disease management techniques, case management, and patient education to improve self-management of chronic disease. Assist in the detection of “at risk” patients and development of plans to prevent further psychological or physical deterioration. Provides consultation for school staff regarding mental health issues of clients (as appropriate). Conducts group therapy as necessary. Participates in the collection of mental health information and student outcomes data to be used for monitoring the overall performance and effectiveness of services provided. Maintains regular contact with the parent/guardian of each patient (if appropriate). Identify problems related to patient services and make recommendations for improvement. Develop contacts with community resources and serve as patient advocate as appropriate. Participate in the development and modification of clinic programs as indicated. Enhance professional growth and development through participation in education programs, in-service meetings, and continuing education seminars/workshops. Represent Esperanza in professional and community organizations assigned. Provide group psychoeducation therapy to community organizations or onsite. Provide supervision to students or unlicensed behavioral health personnel as assigned by Behavioral Health Manager and/or Associate/Director of Behavioral Health. Participate in staff meetings and the quality improvement program. Requirements Master's Degree in Social Work or related field Related Clinic/Hospital experience Bilingual, English/Spanish fluency strongly preferred Proficiency with Microsoft office suites Current Illinois license as Licensed Clinical Social Worker, Licensed Clinical Professional Counselor, preferred Clinicians eligible for full licensure for LMFT, LCPC, or LCSW and awaiting examination. Function as a team member to assure patients obtain access to quality care. CADC or experience providing substance use counseling preferred but not required. Salary Description $63,401- $77,000

Full-time Description Esperanza Health Centers offers benefits to all its full-time employees: BCBS Medical PPO Plans | Ameritas Dental | Eye Med Vision | Tuition Reimbursement up to $5,000 per year | 10 Paid Holidays and 16 Days of Paid Time Off Hourly Rate: $19 to $23 Location: Esperanza Brighton Park North (4700 S. California Ave.) The Patient Services Representative (PSR) plays a vital role as the first point of contact for patients accessing care at Esperanza Health Centers. As an integral member of the care team within the Patient-Centered Medical Home (PCMH) model, the PSR ensures an exceptional patient experience by handling various administrative tasks, facilitating communication between patients and clinical staff, verifying insurance eligibility, managing appointment scheduling and registration processes, and collecting and documenting payments. Primary Duties and Responsibilities: Patient Engagement & Communication: Ensure excellent customer service by greeting patients, visitors, and families in a professional and friendly manner utilizing the AIDET framework. Assist patients with the check-in/check-out process, ensuring all required forms are completed. Provide accurate information regarding appointments, services, insurance and other coverage options, and health center policies. Maintain confidentiality and security of patient information in compliance with HIPAA and health center policies Care Team Support: Attend and participate in daily huddle to support efficient and smooth patient flow. Communicate regularly with other care team members-especially Medical Assistants and providers-to ensure efficient daily operations and to manage changes effectively. Coordinate communication between patients, clinical staff, and other team members. Appointment Scheduling & Coordination: Schedule patient appointments, including follow-ups and reschedules or cancelations, according to provider availability and patient needs. Confirm and verify patient appointments, ensuring accuracy and timely updates. Collaborate with the care team to adjust schedules based on patient flow and provider availability. Patient Registration & Insurance Verification: Register new and returning patients, verifying demographic information and insurance details and documenting appropriately in the medical record. Obtain and update insurance information and verify coverage and eligibility for each appointment. Conduct financial assessments and educate patients on health center programs, sliding fee scales, and other payment options. Ensure patient compliance with financial responsibility as agreed upon during initial visit. Administrative & Clerical Support: Maintain patient records in accordance with health center policies and regulatory requirements. Assist with managing incoming calls, responding to inquiries, and redirecting calls to appropriate departments. Assist with patient billing and other inquiries. Process payments, issue receipts, balance daily receipts and prepare daily deposit. May provide coverage support at any Esperanza Health Centers clinic during staffing shortages as needed. May participate in community outreach events, such as health fairs, and represent the organization as needed. Esperanza Health Centers is an Equal Opportunity Employer (EOE) according to Title 44, Ill. Administrative Code, and Subpart C Section 750.150. Requirements Minimum 1 year of experience in admin/front desk role required, preferably in a healthcare setting. High school diploma or equivalent required; associate degree in healthcare or related field preferred . Bilingual English/Spanish proficiency required. Experience with AIDET customer service excellence framework preferred Excellent customer service skills. Computer and internet literacy, and data entry skills. Proficiency in electronic health records (EHR) systems, a plus. Strong verbal and written communication skills, with the ability to explain health center procedures to patients clearly. Strong interpersonal skills and ability to work as part of a care team in a fast-paced environment. Excellent organizational skills, attention to detail, and ability to multitask. Knowledge of insurance verification processes and billing practices, a plus. Demonstrated commitment to providing excellent customer service and patient support in a culturally sensitive manner. Salary Description $19.00 - $23.00

Full-time Description Esperanza Health Centers offers benefits to all its full-time employees: Continued Medical Education 5 days plus $2000|Eligibility for loan repayment through NHSC| BCBS Medical PPO Plans| Ameritas Dental |Eye Med Vision|10 Paid Holidays and 26 Days of Paid Time Off Esperanza Health Centers, Federally Qualified Health Center, is seeking a Family Medicine Physician who is mission driven, passionate about healthcare and can provide innovative ideas for better health in the southwest Chicago communities. Our Family Medicine Physician's provide primary medical care services to pediatric and adult patients (and in some cases OB/GYN patients) in both the ambulatory and in-patient setting using primary care concepts, emphasizing prevention of illness and the promotion of health lifestyles. Participates in the program planning of health activities within the Health Center and in the community as requested. Primary Duties and Responsibilities: Manages ambulatory Family Medicine primary care medical practice by eliciting patient histories, performing physical examinations, providing accurate clinical diagnoses, prescribing evidence-based and cost-effective treatments and providing patient education. Adheres to Esperanza Health Center's Productivity Standard for Physicians of an average of at least 2.6 patient visits per hour of ambulatory time worked. Maintains and promotes patient satisfaction through acknowledgement that environmental, social and cultural factors influence one's health. Participates in Quality Improvement activities of the health center including complete, legible and accurate chart documentation, Peer Review chart audits and reviews, and designated projects. Practices evidence-based, cost-effective primary care in a team-based model. Makes appropriate diagnoses and prescribes appropriate prescriptions and referrals consistent with Esperanza Health Center's medical practice guidelines. Prepares, implements and documents age specific preventative health schedules for pediatric and adult - and in some cases OB/GYN patients. Builds and maintains a Family Medicine medical practice with follow-up of return appointments and referrals, in-patient management and other methods that assure continuity of care. Maintains clinical competency through regular Continuing Medical Education and provides documentation of such to Esperanza Health Center's Administration. Maintains liaison with any Partner Hospitals' medical staff and ambulatory care departments through obtaining and maintaining Hospital Privileges, attendance at department and section meetings, and attending physician teaching duties. Takes call for Esperanza Health Center patients as assigned by the Medical Director Esperanza Health Centers is an Equal Opportunity Employer (EOE) according to Title 44, Ill. Administrative Code, and Subpart C Section 750.150. Requirements Bilingual English/Spanish, required. Graduate of an Accredited Medical School. Completed an Accredited Post-Graduate Training Program in Family Medicine. Board Certified or Eligible in Family Medicine. Excellent verbal and written communication skills. Excellent interpersonal, negotiation, and conflict resolution skills. Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. Strong analytical and problem-solving skills. Ability to prioritize tasks and to delegate them when appropriate. Ability to act with integrity, professionalism, and confidentiality. Thorough knowledge of employment-related laws and regulations Salary Description $200,000-$222,400

Work Type: Per diem/PRN - dayshift, M-F hours only Compensation: $38.79 What is PACE? PACE, or Program of All-Inclusive Care for the Elderly, is an alternative care model for those over 55 years of age requiring nursing home level of care which aims to keep participants living at home in the community. PACE is a collaborative, interdisciplinary approach which coordinates all levels of medical and social needs, including prevention, wellness, socialization, primary care, and access to specialists and other services. The Dietitian optimizes the nutritional status of PACE participants through comprehensive nutrition assessment, monitoring, and communicating concerns and recommendations to the PACE Interdisciplinary Team. The Registered Dietitian works closely with the catering vendor to ensure alignment with nutritional guidelines and participant-specific needs. Primary Duties and Responsibilities: * Conducts an initial nutritional assessment and scheduled and as-needed reassessment for all PACE participants. * May participate in completion of Determination of Need (DON) document as part of PACE enrollment eligibility assessment. * Performs all functions and duties as required as a member of the PACE Interdisciplinary Team (IDT), including, but not limited to, participation in IDT meetings, family conferences, grievances, service determination requests, CMS audits. * Coordinates with IDT in developing individualized plans of care for each PACE participant. * Maintain food preferences and tray tickets for designated participants. * Record periodic nutritional care data in the medical record. * Review and adjust therapeutic diets to reflect any changes in the daily menu and suggest the use of supplemental feedings when necessary. * Provide diet instruction to participants and/or family members regarding new diet orders, healthy alternatives, upon IDT member or participant request, and as needed. * Assist in providing administrative direction for meal service; establish programs, policies and procedures that will enforce safe food handling practices. * Coordinate both inter and intra departmental professional activities to provide optimum nutritional care for the participants and serve as consultant to clinical staff on matters pertaining to dietetics and nutrition. * Work closely with contracted food vendor(s) to assist with menu planning and development as well as offering healthy food alternatives. * Educate food vendors and staff with regards to allergies, special medical diets, and various food consistencies. * Performs or assists with creation and performance of nutrition-related competencies for food vendors and staff. * Assist in development and delivery of departmental and facility-wide educational programs. * Ensure that all clinical issues meet and/or exceed Federal, State and County regulations. * Maintain rapport with participants, visitors, and family members and provide feedback on the overall PACE participant attitude about food service. * Utilized participant feedback on food services to modify program, as appropriate. * Provide Medical Nutrition Therapy as ordered by medical provider. Requirements * Strong communication skills, including face-to-face, telephone, and computer skills. * Ability to interact successfully with participants, families, and other agencies to present a positive and professional image. * Bilingual (preferred). * Minimum of bachelor's degree from program in dietetics and nutrition accredited by the Accreditation Council on Education in Nutrition and Dietetics (ACEND) of the Commission on Dietetic Registration (CDR). * Two years' experience as a Licensed Dietitian Nutritionist preferred. * Minimum of one-year experience working with older adult population preferred. * Licensed in Illinois as a Dietitian Nutritionist (LDN). * Must be certified in CPR/BLS (Basic Life Support) by the American Heart Association. Esperanza Health Centers is an Equal Opportunity Employer (EOE) according to Title 44, Ill. Administrative Code, and Subpart C Section 750.150.