Epic Applications Analyst - Senior
Kirkland, WA jobs
Wage Range: $114,816 - $183,685 per year Posted wage ranges represent the entire range from minimum to maximum. For jobs with more than one level, the posted range reflects the minimum of the lowest level and the maximum of the highest level. Some positions also offer additional premiums based on shift, certifications or degrees. Job offers are determined based on a candidate's years of relevant experience, level of education and internal equity.
PLEASE NOTE: This is a remote position, however due to our pay practices, qualified candidates MUST reside within the State of Washington. While candidates need to live or relocate to Washington State, working remotely will require reliable broadband internet and personal cell phone service. Remote work may include working day-to-day operations during Pacific Standard business hours or online training.
Job Summary
Assists in the development, support, functionality roll, and long-term support of the Epic Electronic Health Record (EHR) system and other supporting IT systems for EvergreenHealth system end-users.
Assists in optimizing workflow processes through building applications that are tailored to meet the EvergreenHealth needs. Learns Epic EHR system capabilities and functional use and applies knowledge of Patient Care Business workflow to assist in the implementation, testing, go-live, and long-term support. Serves as a subject matter expert in their assigned applications and provides leadership on small and medium size projects with minimal oversight.
Primary Duties
1. Conducts research to develop, configure, and modify moderately complex information systems.
2. Designs, configures, tests, debugs, documents, and maintains programs/applications.
3. Applies detailed knowledge of system functionality to the implementation of new applications and modules.
4. Uses knowledge of user workflow to assist users in defining requirements.
5. Uses technical and analytical skills to determine best approaches to tailoring system to meet EvergreenHealth goals of standardization across the health system.
6. Builds and configures system to meet requirements, using available application tools.
7. Creates documentation of business requirements, current and future state workflows, and any custom build as appropriate.
8. Coordinates all testing phases of associated applications during implementations and upgrades.
9. Participates in testing; or lead integrated testing, coordinating resources and organizing issue tracking.
10. Conducts research and resolve issues.
11. Provides input to go-live event.
12. Provides support during go-live events, including during standard off-hours support times.
13. Provides technical and professional guidance to less experienced resources as needed.
14. Takes responsibility for the more complex builds and issue research/resolution.
15. Manages small and medium sized projects with minimal managerial oversight. May take a key leadership role in larger projects. Develops key project management tools, including project plans, issues logs, testing plans, and go-live events.
16. Develops strong relationships with end user communities, customers, and business partners.
17. Builds enhancements to current functionality using application tools.
18. Participates in detailed testing of software updates and upgrades.
19. Responds to issues reported by users; conducts research and resolves issues in a timely fashion.
20. Provides excellent customer service by communicating in a friendly and professional manner, empathizing with users on system issue impacts, setting appropriate expectations on issue resolution.
21. Responsible for ongoing on call duties for one or more applications which generate Incidents outside of business hours. Often this role is on call for the most critical applications requiring the fastest and most skilled level of response. Troubleshoots and resolves system issues escalated by the Help Desk.
22. Collaborates with vendor support personnel to research and resolve vendor product issues.
23. Participates in vendor user groups and online listservs, and reviews contents of vendor updates, to ensure optimization of the capabilities of the assigned applications.
24. Participates in cross-training, as a trainer and a learner, for personal development and to ensure adequate secondary coverage on all applications.
25. Performs other duties as assigned.
Minimum Qualifications
License, Certification, Education or Experience:
REQUIRED for the position:
* Minimum of 5 years of healthcare IT or other relevant experience.
* Experience with 1 or more Epic go-lives
* Epic certification in area of support or certification within 3 months of hire
* Excellent analytical, technical, and organizational skills demonstrated through prior healthcare IT experience
* Ability to learn new vendor applications quickly and utilize application tools to tailor system to meet user requirements
* Excellent oral and written communication skills
* Ability to work independently and as a team member across multiple teams
* Ability to develop, document and ensure adherence to technical standards
* Ability to independently research and perform analysis to resolve complex issues
* Ability to understand customer requirements and their impact on technical directions of a solution
* Must be self-motivated, detail-oriented and able to manage one's own work independently in a fast-paced environment with changing priorities
* Excellent customer service orientation, including good communication skills
* Must be able to maintain professionalism and react to customers appropriately while exhibiting the highest level of customer service
* Proficient in the use of Microsoft Office tools
* Must be able to be onsite for go-lives, department rounding and other support activities. Remote work is negotiable.
* Flexibility and can-do attitude
* Must be a team player and demonstrate interest in a longer-term role
* Passion for supporting applications in a healthcare environment
DESIRED for the position:
* Bachelor's degree in Clinical, Informatics, Computer Science, Information Systems, Business Computer Systems, or another related field.
* Strong understanding of healthcare business process and technology
* Basic understanding of clinical workflows and terminology
* Healthcare IT experience in acute care or ambulatory care settings
* Working knowledge of IT solutions and interfacing
Benefit Information:
Choices that care for you and your family
At EvergreenHealth, we appreciate our employees' commitment and contribution to our success. We are proud to offer a suite of quality benefits and resources that are comprehensive, flexible, and competitive to help our staff and their loved ones maintain and improve health and financial well-being.
* Medical, vision and dental insurance
* On-demand virtual health care
* Health Savings Account
* Flexible Spending Account
* Life and disability insurance
* Retirement plans 457(b) and 401(a) with employer contribution)
* Tuition assistance for undergraduate and graduate degrees
* Federal Public Service Loan Forgiveness program
* Paid Time Off/Vacation
* Extended Illness Bank/Sick Leave
* Paid holidays
* Voluntary hospital indemnity insurance
* Voluntary identity theft protection
* Voluntary legal insurance
* Pay in lieu of benefits premium program
* Free parking
* Commuter benefits
* Cafeteria & Gift Shop Discount
View a summary of our total rewards available to you as an EvergreenHealth team member by clicking on the link below.
EvergreenHealth Benefits Guide
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Auto-ApplyOutpatient Psychiatrist
Longview, WA jobs
Join the PeaceHealth St. John Medical Center as a full-time outpatient Psychiatrist and be part of a community-oriented group in Longview, Washington. This is a hybrid of in-person and remote work for the Spravato Clinic, an opioid use disorder clinic that provides detoxification and treatment through a buprenorphine (suboxone). The clinic currently provides a wide range of services including medication management, psychiatric assessment evaluation and treatment, nursing care, nutritional therapy, occupational therapy and much more. This is an opportunity to join a highly dedicated team that's providing life changing care throughout the region.
Full-time schedule with flexibility for 2 days remote
Outpatient care
Must be board-certified/board-eligible
New graduates are welcome to apply
Compensation is $334,027 per year
Up to $30,000 sign-on bonus is available
Relocation assistance is available
Education/Loan reimbursement options are available
Where You'll Work
Established in 1943, PeaceHealth St. John Medical Center serves as a vital healthcare hub in Cowlitz County, Washington. PeaceHealth St. John is the community's sole hospital and offers a Level III trauma center, along with an extensive array of specialized services and programs, including emergency care, trauma treatment, cardiac services, behavioral health support, orthopedics, cancer care, birthing services and women's health. All these services contribute every day to the local community's well-being.
Where You'll Live
Longview, Washington is an inviting city that blends small-town charm with modern amenities. Two hours from Seattle and 45 minutes from Portland, it offers a vibrant downtown filled with cultural attractions like the Columbia Theatre and the Rose Center for the Arts. Residents can enjoy year-round recreational activities at Lake Sacajawea, the city's crown jewel, and take part in creative city-wide events like Squirrel Fest, the annual county fair and ArtWalk.
Who You'll Work For
PeaceHealth, a non-profit Catholic health system, serves urban and rural communities across Washington, Oregon and Alaska. Its 3,200 physicians and clinicians offer comprehensive healthcare at more than 160 multi-specialty clinics and nine medical centers throughout the Pacific Northwest. PeaceHealth is the legacy of its founding Sisters of St. Joseph of Peace and remains dedicated to ensuring that every person receives safe, compassionate care.
Equal Opportunity Employer including disability/veteran
Job ID Number: 26982
Patient Resource Representative ( Remote)
Renton, WA jobs
The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands, and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization.
This salary range may be inclusive of several career levels at Valley Medical Center and will be narrowed during the interview process based on several factors, including (but not limited to) the candidate's experience, qualifications, location, and internal equity.
TITLE: Patient Resource Representative
JOB OVERVIEW: The Patient Resource Representative position is responsible for scheduling, pre-registration, insurance verification, estimates, collecting payments over the phone, and inbound and outbound call handling for Primary and Specialty Clinics supported by the Patient Resource Center. This includes call handling for specialized access programs: Accountable Care Network Contracts Hotline Call Handling, MyChart Scheduling, and Outbound dialing for Referral Epic Workqueues.
DEPARTMNT: Patient Resource Center
WORK HOURS: As assigned
REPORTSTO: Supervisor, Patient Resource Center
PREREQUISITES:
* High School Graduate or equivalent (G.E.D.) preferred.
* Minimum of 2 years of experience in a call center, or 1 year in a physician's office; with experience using multi-line phone systems, Electronic Medical Record systems, and working with several software programs at the same time.
* Demonstrates basic skills in keyboarding (35 wpm)
* Computer experience in a windows-based environment.
* Excellent communication skills including verbal, written, and listening.
* Excellent customer service skills.
* Knowledge of medical terminology and abbreviations. Ability to spell and understand commonly used terms, preferred.
QUALIFICATIONS:
* Ability to function effectively and interact positively with patients, peers and providers at all times.
* Ability to access, analyze, apply and adhere to departmental protocols, policies and guidelines.
* Ability to provide verbal and written instructions.
* Demonstrates understanding and adherence to compliance standards.
* Demonstrates excellent customer service skills throughout every interaction with patients, customers, and staff:
* Ability to communicate effectively in verbal and written form.
* Ability to actively listen to callers, analyze their needs and determine the appropriate action based on the caller's needs.
* Ability to maintain a calm and professional demeanor during every interaction.
* Ability to interact tactfully and show empathy.
* Ability to communicate and work effectively with the physical and emotional development of all age groups.
* Ability to analyze and solve complex problems that may require research and creative solutions with patient on the telephone line.
* Ability to document per template requirements, gather pertinent information and enter data into computer while talking with callers.
* Ability to utilize third party payer/insurance portals to identify insurance coverage and eligibility.
* Ability to function effectively in an environment where it is necessary to perform several tasks simultaneously, and where interruptions are frequent
* Ability to organize and prioritize work.
* Ability to multitask while successfully utilizing varying computer tools and software packages, including:
* Utilize multiple monitors in facilitation of workflow management.
* Scanning and electronic faxing capabilities
* Electronic Medical Records
* Telephone software systems
* Microsoft Office Programs
* Ability to successfully navigate and utilize the Microsoft office suite programs.
* Ability to work in a fast-paced environment while handling a high volume of inbound calls.
* Ability to meet or exceed department performance standards for Quality, Accuracy, Volume and Pace.
* Ability to speak, spell and utilize appropriate grammar and sentence structure.
UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT AND WORKING CONDITIONS:
See Generic for Administrative Partner.
PERFORMANCE RESPONSIBILITIES:
* Generic Job Functions: See Generic Job Description for Administrative Partner.
* Essential Responsibilities and Competencies:
* In-depth knowledge of VMC's mission, vision, and service offerings.
* Demonstrates all expectations outlined in the VMC Caregiver Commitment throughout every interaction with patients, customers, and staff.
* Delivers excellent customer service throughout each interaction:
* Provides first call resolution, whenever possible.
* Acknowledge if patient is upset and de-escalate using key words and providing options for resolution.
* Identify and assess patients' needs to determine the best action for each patient. This is done through active listening and asking questions to determine the best path forward.
* A knowledgeable resource for patient/customers that works to build confidence and trust in the VMC health care system.
* Schedules appointments in Epic by following scheduling guidelines and utilizing tools and resources to accurately appoint patient.
* Generates patient estimates and follows Point of Service (POS) Collection Guidelines to determine patient liability on or before time of service. Accepts payment on accounts with Patient Financial Responsibility (PFR) as well as any outstanding balances, documents information in HIS and provides a receipt for the amount paid.
* Strives to meet patients access needs for timeliness and provider, whenever possible.
* Applies VMC registration standards to ensure patient records are accurate and up to date.
* Ensures accurate and complete insurance registration through the scheduling process, including verifies insurance eligibility or updates that may be needed.
* Reviews registration work queue for incomplete work and resolves errors prior to patient arrival at the clinic.
* Utilizes protocols to identify when clinical escalation is needed based on the symptoms that patients report when calling.
* Takes accurate and complete messages for clinic providers, staff, and management.
* Relays information in alignment with protocols and provides guidance in alignment with patient's needs.
* Routes calls to appropriate clinics, support services, or community resource when needed.
* Coordinates resources when needed for patients, such as interpreter services, transportation or connecting with other resources needed for our patient to be successful in obtaining the care they need.
* Identifies, researches, and resolves patient questions and inquiries about their care and VMC.
* Inbound call handling for our specialized access programs
* A.C.N. Hotline Call handling
* Knowledge of contractual requirements for VMC's Accountable Care Network contracts and facilitates care in a way that meets contractual obligations.
* Applies all workflows and protocols when scheduling for patients that call the A.C.N. Hotline
* Completes scheduling patients for all departments the PRC supports.
* Facilitates scheduling for all clinics not supported by the PRC.
* Completes registration and transfer call to clinic staff to schedule.
* Completes the MyChart Scheduling process for appointment requests and direct scheduled appointments.
* Utilizes and applies protocols as outlined for MyChart scheduling
* Meet defined targets for MyChart message turnaround time.
* Outbound dialing for patient worklists
* Utilizes patient worklists to identify patients that require outbound dialing.
* Outbound dialing for referral work queues.
* Utilizes referral work queue to identify patients that have an active/authorized referral in the system and reaches out to complete scheduling process.
* Schedules per department protocols
* Updates the referral in alignment with the defined workflow.
* Receives, distributes, and responds to mail for work area.
* Monitor office supplies and equipment, keeping person responsible for ordering updated.
* Other duties as assigned.
Created: 1/25
Grade: OPEIUC
FLSA: NE
CC: 8318
#LI-Remote
Job Qualifications:
PREREQUISITES:
1. High School Graduate or equivalent (G.E.D.) preferred.
2. Minimum of 2 years of experience in a call center, or 1 year in a physician's office; with experience using multi-line phone systems, Electronic Medical Record systems, and working with several software programs at the same time.
3. Demonstrates basic skills in keyboarding (35 wpm)
4. Computer experience in a windows-based environment.
5. Excellent communication skills including verbal, written, and listening.
6. Excellent customer service skills.
7. Knowledge of medical terminology and abbreviations. Ability to spell and understand commonly used terms, preferred.
QUALIFICATIONS:
1. Ability to function effectively and interact positively with patients, peers and providers at all times.
2. Ability to access, analyze, apply and adhere to departmental protocols, policies and guidelines.
3. Ability to provide verbal and written instructions.
4. Demonstrates understanding and adherence to compliance standards.
5. Demonstrates excellent customer service skills throughout every interaction with patients, customers, and staff:
a. Ability to communicate effectively in verbal and written form.
b. Ability to actively listen to callers, analyze their needs and determine the appropriate action based on the caller's needs.
c. Ability to maintain a calm and professional demeanor during every interaction.
d. Ability to interact tactfully and show empathy.
e. Ability to communicate and work effectively with the physical and emotional development of all age groups.
6. Ability to analyze and solve complex problems that may require research and creative solutions with patient on the telephone line.
7. Ability to document per template requirements, gather pertinent information and enter data into computer while talking with callers.
8. Ability to utilize third party payer/insurance portals to identify insurance coverage and eligibility.
9. Ability to function effectively in an environment where it is necessary to perform several tasks simultaneously, and where interruptions are frequent
10. Ability to organize and prioritize work.
11. Ability to multitask while successfully utilizing varying computer tools and software packages, including:
a. Utilize multiple monitors in facilitation of workflow management.
b. Scanning and electronic faxing capabilities
c. Electronic Medical Records
d. Telephone software systems
e. Microsoft Office Programs
12. Ability to successfully navigate and utilize the Microsoft office suite programs.
13. Ability to work in a fast-paced environment while handling a high volume of inbound calls.
14. Ability to meet or exceed department performance standards for Quality, Accuracy, Volume and Pace.
15. Ability to speak, spell and utilize appropriate grammar and sentence structure.
District Manager
Seattle, WA jobs
Description Biote Medical is the world leader in hormone optimization and we are adding to our team! We partner with providers to take a complete approach to healthier aging through patient-specific bioidentical hormone replacement therapy and the only nutraceutical line created specifically to support hormone health.This position will help support our Seattle territory. We're looking for someone with a passion for changing healthcare who wants to be in a hands-on and engaged position working within a dynamic and collaborative sales team.You must be located in the Seattle area to be considered.Position and Scope:We are looking for a driven candidate with the desire to recruit qualified physicians and practitioners into a partnership relationship with Biote; in order to provide cutting edge technology for bioidentical hormone replacement therapy (BHRT) and healthy aging options to their own patients and to the public at large. The ideal candidate is responsible for relationship development, practice development and sales of the Biote Method to practitioners. Sales activity includes prospecting, cold calling, practice development, tradeshows, sales events, and other methods for creating leads and closing sales for Biote within the approved price matrix. In addition, the Liaison provides technical, educational, and Provider Partner support. This is a field-based remote position.As a District Manager, your daily responsibilities will include:
Acquiring and retaining extensive knowledge of hormone replacement therapy through materials provided by Biote, as well as outside sources.
Effectively conducting physician, staff and patient training in the areas of Biote's business protocols; specifically, marketing, financial, therapy, forms, patient seminars, company online resources and other topics that may change from time to time.
Ability to read and understand medical and scientific studies.
Researching and evaluating physicians in assigned areas based on Biote's criteria for appropriateness and suitability.
Effectively presenting Biote's training and business program to physicians, Nurse Practitioners, Physician Assistants, office managers and office staff.
Recruiting suitable physicians and other practitioners through professional and effective prospecting, appointment setting and presentation skills.
Cultivating and maintaining mutually productive partnerships with practitioners to grow new and current practices and maintain patient retention levels of 60% or better.
Effectively conducting physician, staff and patient training in the areas of Biote's business protocols; specifically, marketing, financial, therapy, forms, patient seminars, company online resources and other topics that may change from time to time.
Securing all required contracts, paperwork and documentation as well as payments and fees as needed for attendees to participate in regular training and certification classes.
Conducting and facilitating patient educational seminars as needed for trained practitioners on a monthly basis.
Contributing to the development of the practice by assisting the Office Manager/Marketing position with email marketing, social media, referral cards and website information cards.
Prospecting for new leads and identifying quality sales prospects from active leads.
Attending marketing and sales events for prospects and current customers.
Working with customers for sales referrals with new prospects.
Updating all relevant sales activities in the Company's CRM system.
Closing sales accurately and effectively each month to meet or exceed targets.
Responding to all emails received from the customer and Biote employees and related vendors in a timely manner.
Performing other related duties as required or requested.
As a District Manager, your background should include:
Bachelor's degree
Strong teamwork, communication (written and oral), client management, and interpersonal skills.
Minimum of 3-5 years of sales experience in a business-to-business model, preferably medical device, diagnostics, and/or biotech.
Strong work ethic and time management skills
Ability to make effective and persuasive communications and technical presentations to physicians, management and/or large groups. Ability to thoroughly understand and communicate the attributes and qualities of Company products using professional selling and closing skills.
Proficient in Microsoft Office suite and customer relationship management software.
Ability to travel in order to do business, approximately 20% of the month.
Scheduled hours are 40 to 50 hours per week Monday through Friday but may be extended as required to execute the tasks assigned.
Valid driver's license issued by the state/province in which the individual resides and a good driving record is required.
Home office capability is required with reliable high-speed internet access
Company Perks:
Medical, Dental & Vision Insurance, Virtual Visits/Telemedicine
Company Paid Life and AD&D Insurance
15 days of Paid Time Off and Company Holidays
401k with a 3% employer contribution
Motus mileage program
Other excellent health and wellness benefits in line with our business
If you're interested in this awesome opportunity, please apply today!
Auto-ApplySr. Knowledge Analyst - Contact Center Content Specialist (Remote)
Seattle, WA jobs
Description & Requirements Maximus is looking for a dynamic Senior Knowledge Analyst to serve as the dedicated Contact Center Content Specialist (CCCS). In this pivotal role, you'll collaborate closely with government and internal teams to identify content gaps, drive improvements, and ensure that agents are equipped with clear, effective, and bilingual resources.
*Position is contingent upon contract award*
This is a fully remote role.
Must have the ability to pass a federal background check.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to ******************
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Build and maintain knowledge base in SharePoint.
- Build document management processes and procedures.
- Assess knowledge base needs, inaccuracies, gaps; work quickly to resolve and make content current.
- Work cross-functionally with internal teams for maximum efficiency and accuracy in documentation content.
- Create hierarchy and ownership structure to sustain knowledge management.
- Empower contributions from key stakeholders to improve the knowledge base.
- Design and implement work flows to manage documentation process.
- Establish standard templates for all documentation for the teams to utilize in document creation.
- Collaborate with and support the Implementation Team to tune and evolve our Knowledge Base.
- Create, promote and apply best practices for writing, style and content in Microsoft style.
- Create training material in support of the Knowledge management process.
- Improve search results by honing and maintaining the knowledge base taxonomy, labels list and ensuring symptoms and subject terms are present in each article.
- Utilize SharePoint knowledge for site management, list creation, workflow creation/modification and document management within SharePoint.
• Coordinate with client content teams, and the Senior Training Manager to identify and address content gaps specific to contact center operations.
• Serve as a bilingual subject matter expert (English and Spanish) for contact center content development.
• Support the creation and refinement of training materials for contact center agents.
• Draft monthly action and improvement reports with recommendations on knowledge content, quality, customer satisfaction, and training materials.
• Represent the contact center perspective in content-related discussions and decisions.
• Work extensively with business partners and SMEs to perform knowledge needs analysis, develop and update training and knowledge resources that meet staff and stakeholder needs and organizational quality standards.
• Manage and develop knowledge articles, chat quick text scripts and email templates.
• Conduct audits of knowledge articles and procedures to ensure accuracy and relevance.
• Identify emerging contact center trends and coordinate content updates to address urgent needs.
• Collaborate with client content teams to create, update, and review contact center-specific content.
• Serve as a subject matter expert for assigned customer agencies.
• Salesforce and SharePoint experience preferred.
• Call center knowledge and experience preferred.
Minimum Requirements
- Bachelor's degree with 5+ years of experience.
- Advanced degree or professional designation preferred.
- Develops solutions to a variety of complex problems.
- Work requires considerable judgment and initiative.
- Exerts some influence on the overall objectives and long-range goals of the organization.
• Developing website content experience
• Self-motivated and able to work independently
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
65,000.00
Maximum Salary
$
85,200.00
Easy ApplyRadiology - Teleradiology Physician
Wisconsin jobs
$100k Sign-On Bonus!
Multiple Schedule Options Including: 7 on 7 off, or Monday Friday, with only 1 weekend per month!
2 pm to 10 pm CST Some flexibility on start and end times
Work remotely anywhere in the US at-home workstation provided
Competitive Base Salary + Productivity Bonus with uncapped earning potential
Generous benefits including health/vision/dental, disability, life insurance, 401k with company contribution, and more!
Malpractice and tail coverage, CME stipend
Additional opportunities for income
We fully pay for and assist with licensing and credentialing
Roles and responsibilitties
Comfortable reading General, Inpatient, Outpatient, and ER cases, including CT for stroke workup
Case mix primarily CT, Ultrasounds, X-rays, and limited MR
Eligible for and able to obtain Wisconsin and Illinois State Medical Licensure prior to start, as well as state of residence
Board Certified or Board Eligible
Collaborative, committed to a team environment, and focused on quality patient care
Health Educator Associate (Remote in Wisconsin)
Marshfield, WI jobs
Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!Job Title:Health Educator Associate (Remote in Wisconsin) Cost Center:301081064 Ctr For Community Health AdvScheduled Weekly Hours:40Employee Type:RegularWork Shift:Mon-Fri; 8:00 am - 5:00 pm (United States of America) Job Description:
Wisconsin residents only eligible to apply
JOB SUMMARY
Under general supervision, the Health Educator Associate assists professional staff by developing, conducting and delivering health education interventions. The Health Educator Associate is an entry-level health education position and works to promote, maintain, and improve individual and community health by assisting individuals and communities to adopt healthy behaviors.
JOB QUALIFICATIONS
EDUCATION
For positions requiring education beyond a high school diploma or equivalent, educational qualifications must be from an institution whose accreditation is recognized by the Council for Higher Education and Accreditation.
Minimum Required: Associate degree in Health Education, Community Health, Public Health, Health Science, Wellness, or related field.
Preferred/Optional: Bachelor's degree in Health Education, Public Health, Community Health, Wellness or related field.
EXPERIENCE
Minimum Required: None
Preferred/Optional: One year of experience working in community health.
CERTIFICATIONS/LICENSES
The following licensure(s), certification(s), registration(s), etc., are required for this position. Licenses with restrictions are subject to review to determine if restrictions are substantially related to the position.
Minimum Required: None
Preferred/Optional: None
Position will support our Substance Use Services team within the Center for Community Health Advancement. As a Regional Prevention Center of Northern and Western Wisconsin, the Substance Use Services team supports substance use coalitions. Responsibilities may include:
Reviewing and processing invoices
Manage and update the program website
Develop training flyers and other program materials
Contribute to bi-weekly newsletter
Support Health Educator and Program Coordinators on projects as needed
Assist with trainings and event logistics
Support reporting and evaluation activities, including data collection and organization
Requirements:
Must reside in Wisconsin
Ability to attend on-site meetings and trainings approximately five times a year
Marshfield Clinic Health System is committed to enriching the lives of others through accessible, affordable and compassionate healthcare. Successful applicants will listen, serve and put the needs of patients and customers first.
Exclusion From Federal Programs: Employee may not at any time have been or be excluded from participation in any federally funded program, including Medicare and Medicaid. This is a condition of employment. Employee must immediately notify his/her manager or the Health System's Compliance Officer if he/she is threatened with exclusion or becomes excluded from any federally funded program.
Marshfield Clinic Health System is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Auto-ApplyNon-Acute Pharmaceutical Sales Specialist
Madison, WI jobs
**This role will be 100% remote.** Be a part of the fast-paced Non-Acute pharmaceutical sales team- responsible for winning, maintaining and growing customer relationships. This direct sales and customer account management role is responsible for day-to-day activities like order resolution, placement, and account maintenance as well customer initiatives, sales presentations and more.
**_Responsibilities:_**
+ Wins and retains new business in assigned sales region.
+ Responsible for cultivating and maintaining on-going customer relationships with an assigned set of customers and strategic accounts.
+ Provides new and existing customers with the best possible service and recommendations in relation to billing inquiries, service requests, improvements to internal and external processes, and other areas of opportunity.
+ Provides product service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships.
**_Qualifications:_**
+ Bachelor's degree in related field, or equivalent work experience, preferred
+ 2-4 years of account management or sales experience, preferred
+ Strong communication and organizational skills
+ Strong working knowledge of Microsoft Excel and Outlook
+ Experience using Salesforce or other CRM systems, preferred
**Anticipated pay range:** $57,000 - $81,600
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being starting on day one of employment.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan & employer match
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 12/29/2025 and may close sooner depending on the number of applicants. If interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
\#LI-JC1
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Psychologist - $107K-150K per year
Madison, WI jobs
UW Health is seeking a Psychologist for a job in Madison, Wisconsin.
& Requirements
Specialty: Psychologist
Discipline: Therapy
Duration: Ongoing
Employment Type: Staff
Work Schedule:
100% FTE, days. Hours are from 8:00 am to 5:00 pm Monday through Friday. You may be eligible for up to a $10,000 sign-on bonus. This is a hybrid position, with an opportunity to work from home one to two days per week. When in person you will work at 750 University Row in Madison, WI.
Pay:
This position may be eligible for a $10,000 sign-on bonus
Be part of something remarkable
Working as an independent healthcare provider, you'll play an integral role in our care teams by providing high-quality, cost-effective care to patients while working collaboratively within a multidisciplinary health team.
We are seeking a Clinical Health Psychologist to:
Provide individual therapy to adult patients receiving outpatient medical care at the Digestive Health Center. There may be opportunities to offer group therapy services as well.
Collaborate closely with multidisciplinary teams and health psychologist colleagues to deliver evidence-based care.
Contribute to program development and outcome evaluation efforts to enhance patient care and outcomes to support service growth.
Participate in opportunities to mentor and supervise trainees.
At UW Health, you will have:
An excellent benefits package, including health and dental insurance, paid time off, retirement plans, two-week paid parental leave and adoption assistance.
Options for a variety of schedules and shifts that offer flexibility and allow for work-life balance.
Access to great resources through the UW Health Employee Wellbeing Department that supports your emotional, financial, and physical well-being.
Tuition benefits eligibility - UW Health invests in your professional growth by helping pay for coursework associated with career advancement.
The opportunity to earn a referral bonus for referring friends, former colleagues or others to apply for open, posted positions.
Qualifications
Doctorate Degree Doctor of Philosophy (Ph.D.) or Psychology (Psy.D.) in Clinical Psychology or related field Required
Work Experience
1 year of post-doc experience in the area of Behavioral Health in a medical setting Preferred
Licenses & Certifications
Licensure or eligible for licensure as a Psychologist in state of practice. This may include licensing in Wisconsin and other state(s) of practice. Required
Psychology Interjurisdictional Compact (PSYPACT) for treatment of patients primarily in ambulatory settings Upon Hire Required
CPR/BLS within 6 months Required
Our Commitment to Social Impact and BelongingUW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
UW Health Clinics - our physicians and staff are dedicated to providing an exceptional patient and family experience by delivering the highest quality of care in a compassionate environment. With more than 90 primary and specialty care clinics located throughout Dane County and the surrounding areas, we are proud to have the opportunity to impact the communities we serve.
View Full Job Description UW Medical Foundation benefits
UW Health Job ID #43847. Posted job title: Therapy Psychologist- Digestive Health
About UW Health
UW Health is an integrated academic health system that is home to the No. 1 hospital in Wisconsin (for the 13th year in a row) as ranked by U.S. News & World Report. We're made up of six main hospitals, one JOA partner hospital in Madison and two hospitals located within the main hospital in Illinois. We also have more than 90 clinics across Wisconsin and northern Illinois.
UW Health cares for more than 800,000 patients each year and employs more than 24,000 people - one of the region's largest employers. Many of our 1,800 physicians are faculty members at the University of Wisconsin School of Medicine and Public Health, one of the nation's highly regarded medical schools.
Benefits
Holiday Pay
Vision benefits
Continuing Education
Sick pay
Dental benefits
Life insurance
Discount program
Pet insurance
Wellness and fitness programs
Medical benefits
Sign-On bonus
Manager Professional Coding REMOTE
Milwaukee, WI jobs
At Children's Wisconsin, we believe kids deserve the best.
Children's Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country.
We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today.
Please follow this link for a closer look at what it's like to work at Children's Wisconsin:
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Manages, supports, monitors and coordinates the timely completion, accuracy and compliance of all coding activities for professional services. Responsible for promoting a positive and productive work environment, creation and maintenance of policies and procedures and taking the lead for process improvement initiatives.
High School graduate or Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED).
Coding certifications specific to outpatient professional coding required.
Requires 3 years of coding leadership experience demonstrating progressive responsibilities.
Recent experience applying ICD-10-CM, CPT and HCPCs codes.
Exhibits excellent customer service and professionalism when interacting with providers, staff, patients, families and co-workers to ensure all are treated with kindness and respect.
Professional attitude and ability to relate to and interact with others throughout the organization.
Demonstrates excellent leadership skills, great organizational skills, and conflict resolution skills.
Must be able to work collaboratively in a team environment.
Must have excellent attention to detail ability.
Exhibits a commitment to continuous quality improvement.
Responsible for understanding and adhering to the Children's Organizational Code of Ethics and for ensuring that personal actions, and the actions of employees supervised, comply with the policies, regulations and laws applicable to Children's business.
Normal office environment where there is no reasonable potential for exposure to blood or other high risk body fluids.
Associate or Bachelor's degree preferred.
Five or more years of coding leadership experience demonstrating progressive responsibilities preferred.
Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.
Certifications/Licenses:
Auto-ApplyProduct Documentation Specialist, (Remote)
Seattle, WA jobs
Description & Requirements We are seeking a detail-oriented Product Documentation Specialist to create, maintain, and improve internal documentation that supports our teams and operations across US Services. The ideal candidate has strong writing skills, works collaboratively with internal and external stakeholders, and contributes to process improvements through clear, accurate documentation.
NOTE: This position focuses on operational and process documentation, not technical or engineering documentation.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- • Competitive Compensation - Bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- •Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities-Participate in training programs, workshops, and conferences.
- •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.
Essential Duties and Responsibilities:
- Collaborate with internal departments on a regular basis to understand business requirements and needs, participate in working sessions and acquire feedback on documentation.
- Perform strategic and ad-hoc data work in support of Product Managers and Product Owners
- Analyze and manage moderately complex business process flows and updates to system process flows and requirements.
- Create and maintain technical documentation / product development & customer education materials
- Create and maintain internal documentation for the Connection Point team included but not limited to job aids and on-boarding materials.
- Work with Product Managers, Product Owners and Product Analysts to ensure accurate documentation is maintained.
- Oversee multiple forms of documentation audits on existing documentation in SharePoint and Confluence.
- Manage and maintain process improvements. This includes but is not limited to collaboration with PM's, PO's and PAs and in some cases other Connection Point departments.
- Create, update, and maintain internal and documentation, including process guides, work instructions, and training materials.
- Collaborate with internal and external stakeholders to gather requirements and ensure documentation accurately reflects processes and procedures.
- Review and improve existing documentation to enhance clarity, usability, and compliance with standards.
- Support process improvement initiatives by documenting changes, workflows, and system updates.
- Utilize document management systems and Microsoft Office tools to organize and distribute documentation effectively.
Minimum Requirements
- Bachelor's Degree or equivalent experience and 3+ Years.
- Preferred SAFe Agile Certification(s).
- Preferred Jira/Confluence experience.
- Preferred learning development / documentation experience.
- Preferred technical writing experience.
- Bachelor's degree in a related field, or an equivalent combination of education and experience.
- 3 years' relevant experience with documentation and supporting process improvement initiatives.
- Strong attention to detail and organizational skills.
- Excellent written communication skills with the ability to create clear, concise, and accurate documentation.
- Experience working collaboratively with internal stakeholders to gather information and develop documentation.
- Familiarity with document management tools and Microsoft Office (Word, Excel, PowerPoint, SharePoint).
- Ability to manage multiple documentation projects simultaneously and meet deadlines.
Preferred Requirements
- Previous experience in product documentation, writing, or business support role.
- Knowledge of process improvement methodologies
Home Office Requirements
- Maximus provides company-issued computer equipment and cell phone
- Reliable high-speed internet service
* Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity
* Minimum 5 Mpbs upload speeds
- Private and secure workspace
#ClinicalServices #LI-Remote
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
68,000.00
Maximum Salary
$
75,000.00
Easy ApplyHome Health Billing Specialist | Remote
Washington jobs
Remote Home Health Billing Specialist
Pay: $18-$24 per hour, DOE Schedule: Full-time
Please Note: Due to current hiring restraints, we are unable to hire candidates residing in Maine, New York, Massachusetts, Connecticut, New Hampshire, or Hawaii at this time.
About the Role
Puget Sound Home Health & Hospice is seeking an experienced Billing Specialist to join our growing team. This is a remote position with a strong preference for candidates familiar with Home Health (possibly Hospice) billing processes and experience using HCHB. If you are detail-oriented, thrive in a fast-paced environment, and have a passion for supporting quality patient care through accurate billing, we want to hear from you!
Why Work With Us?
Competitive Pay: $18-$24/hour, DOE
Remote Work: Enjoy flexibility while supporting our mission
Health Benefits: Medical, Dental, Vision first of the month following hire date
Financial Benefits: FSA, HSA, 401K with match, voluntary insurance options
Work-Life Balance: PTO, paid holidays, sick time
Additional Perks: Tuition reimbursement, employee assistance program, company-wide celebrations, and more
Supportive Culture: Inclusive team environment with room for growth
Our Culture - How We Do What We Do
We believe in creating an environment where employees feel valued, supported, and empowered to deliver exceptional care. Our approach is rooted in collaboration, respect, and continuous learning.
Core Values: CAPLICO
Customer Second (Employee First!)
Accountability
Passion for Learning
Love One Another
Intelligent Risk Taking
Celebration
Ownership
Responsibilities
Process Home Health (possibly Hospice) billing accurately and efficiently
Ensure compliance with Medicare, Medicaid, and payer regulations
Manage accounts receivable, collections, and aged accounts
Submit claims and reconcile fiscal data following GAAP standards
Prepare reports, including Medicare cost reports and bad debt summaries
Collaborate with internal teams to resolve billing issues promptly
Maintain accurate documentation and reporting for audits and compliance
Follow up on claim denials and resubmissions
Qualifications
Minimum 3 years of Home Health (or Hospice) Agency billing experience with Medicare and Medicaid
Home Care Home Base (HCHB) experience required
Strong knowledge of payer contracts and government billing regulations
Ability to work independently and meet deadlines in a remote setting
Excellent communication and organizational skills
Important Note
If your resume does not clearly show the required experience, please include a cover letter or message explaining your background. Applications without this information will not be considered.
To learn more about Puget Sound Home Health & Hospice, please visit our website at ************************
The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at ****************************
Auto-ApplyLearning and Development Dental Specialist (Hybrid)
Green Bay, WI jobs
Job Description
Are you passionate about shaping the future of dental teams? At Dental Associates, we believe that exceptional patient care starts with well-trained, confident team members. As our Learning and Development Dental Specialist, you'll play a pivotal role in designing innovative training programs that empower our staff to excel while embracing our mission and values. This is your opportunity to make a lasting impact with our employees and patients.
Position Overview
The Learning and Development Dental Specialist is responsible for creating clerical focused programs that provide exceptional learning environments that develop competent clerical team members who are focused on the company's mission and values.
Essential Duties & Responsibilities:
Leads clerical content development of training programs, methods, content and materials.
Partners with management and SMEs to translate subject matter into learning content and structure content that builds capabilities and promotes knowledge transfer.
Assesses training and development needs through surveys, interviews, focus groups and communication with staff members.
Ensures content is designed in harmony with Dental Associates policies, procedures, branding and standards.
Responsible for learning management system, including clinical course structure, metrics and reporting.
Presents clerical/clinical learning and development programs using various forms and formats including group discussions, virtual learning, lecture, and videos to all 14 sites
Works closely with the Learning and Development steering committee to determine best practices to implement into clinic mentoring program.
Maintains communication of mentor program with management, Learning and Development Joint steering committee, and mentors.
Employs a variety of techniques to enhance the learning experience and modifies delivery based on the learner(s) needs.
CPR and clerical training
Location & Hybrid Schedule Details:
This position is based within Dental Associates' Northern region, ideal for a candidate located in the Fox Valley or Green Bay area (Fond du Lac may be considered). Frequent travel to Appleton, North Appleton, Greenville, Green Bay, Howard and Fond du Lac with occasional visits to all Dental Associates' locations is required.
Hybrid: Primarily on-site at our northern clinics with some work-from-home flexibility.
Qualifications:
Approximately 1-5 years' dental clerical training (instructor led and e-learning) experience
Experience in a dental-related field required
Microsoft office products, LMS, and/or experience with an e-learning
Strong competence in Adult Learning theory
Strong communication skills (written and verbal), including working with Subject Matter Experts (SME) to gather and interpret technical content
Experience developing dental clerical training a plus
Must obtain CPR Training Certificate within 1st year of hire
Valid driver's license with ability to travel to all offices
Company Perks
As a team member of Dental Associates, you can expect excellent compensation, experience on-the-job training, continued education offerings and abundant opportunities for career growth.
Benefits Overview:
Medical Insurance with optional Health Savings Account through Associated Bank
Dental: Diagnostic and Preventive covered at 100%, Basic and Restorative (immediate family)
Vision Insurance
Paid time off and paid Holidays
401k
Life Insurance
Company paid short term disability
FSA
Critical Illness
Hospital Indemnity
Pet Insurance
The Company
At Dental Associates, we foster a culture which invites our patients into our "dental home" and provides our employees with a career, not just a job. Founded in 1974, Dental Associates is Wisconsin's largest family and dentist-owned dental group practice with over a dozen offices throughout the state. Dental Associates is a strong company with the resources to continually invest in our overall growth and talented team members. Be part of a dynamic organization that will make you proud.
If you're ready for an exciting, stable career with a growing company, apply today!
Get to know Dental Associates - ************************
YouTube - ***********************************************
Facebook - *******************************************
988 Lifeline Counselors - In-person or Remote
Wisconsin jobs
Are you ready to work for an employer that truly values your contributions and well-being? At Family Services, we believe in caring for our team as much as we care for the individuals, children, and families we serve. Join our mission-driven organization, where your work makes a meaningful impact on the community every day.
About Family Services
Family Services is a nonprofit organization committed to Protecting, Healing, and Caring for children and families across Northeast Wisconsin. We provide vital support during life's most challenging moments, helping individuals heal, grow, and thrive.
We're Hiring!
We are seeking full-time 988 Lifeline Counselors to join our team. This position is responsible for providing high quality, comprehensive crisis counseling services over the phone for consumers who reach out experiencing thoughts of suicide in addition to support and assistance services for Wisconsin residents experiencing emotional distress.
This position is available in-person and remote, with current shift openings for afternoons, evenings, and overnights. Remote candidates must reside in the State of Wisconsin. In-person candidates work from our Brown County location. Team members work a 2-2-3 rotation, enjoying every other three-day weekend off! 988 Wisconsin Lifeline services are available 24/7, 365 days a year, including holidays. Candidates are expected to be available for regular shifts throughout the year. Enjoy a shift differential while working 2nd, 3rd and all Weekend shifts.
Key Responsibilities
* Serve as a liaison between the consumer and other service organizations in providing and receiving referrals.
* Provide 24-hour crisis intervention services by telephone.
* Assess consumer mental health status and coordinate emergency services.
* Provide in-depth professional evaluations and assessments.
Qualifications
Education:
* Required: Bachelor's degree or equivalent work experience
* Preferred: Bachelor's degree in human services or related field
Skills and Competencies:
* A working knowledge of human growth and development, mental health, adolescent psychology, marital and family structure, and the impact of the environment on individual behavior.
* Time management skills and the ability to meet work demands on an independent basis.
* Ability to establish and maintain relationships within and outside the agency in a professional manner.
* Maintain separation from client feelings or crisis to ensure healthy boundaries and maintain the ability to problem solve.
Minimum Requirements to Work Remotely:
* Remote workers must reside in the State of Wisconsin; work for 988 must only occur while in the State of Wisconsin.
* Remote workers must have a private, confidential workspace and have the ability to double lock any confidential information kept at home and appropriately dispose of any confidential information stored at home (i.e. shredding)
* Remote workers must provide a high-speed internet report verifying high-speed internet services.
Call Center Patient Scheduling
Vancouver, WA jobs
Join Vancouver Clinic as a
full-time
Patient Service Specialist and provide excellent customer service over the telephone in a Call Center environment.
Full-Time Schedule (40 hours/week): Monday through Friday, 9:00a-5:30p (
will transition to schedule after successful completion of training scheduled Monday through Friday, 8:00a-5:00p
) :: NO late nights! NO weekends!
Hiring rate: generally is between $19.38-$22.20 and placement in the range depends on an evaluation of experience :: Bonus Eligible:
opportunity to participate in the Metric Based Incentive Compensation Plan!
In this role you will:
Schedule appointments for clinicians and ancillary services for all areas within Vancouver Clinic
Reschedule appointments required by clinician schedule changes (“bump list”) and schedule appointments for future opened (“wait list”).
Perform initial phone call triage per protocols.
Verify demographic information and update changes accurately
Gather all pertinent patient information prior to scheduled appointment
Provide appropriate directions when needed
Must have excellent attendance!
Consistent, dependable, and predictable attendance is crucial in helping us fulfill our mission of providing high-quality, compassionate care. We require our employees to adhere to our attendance standards, as frequent deviations make it difficult to provide care for our patients and support our coworkers.
Requirements:
High school diploma or equivalent.
Min of two years of experience in either medical office setting or in the health insurance industry strongly preferred.
Experience with multi-line phone system preferred.
Excellent verbal and written communication skills.
Ability to handle pressure situations while maintaining tact and diplomacy.
Ability to work independently yet operate as an integral part of a team.
Working knowledge of computers and basic software programs.
Additional details: Patient Service Specialist has the potential for off-site work after successful completion of training and meeting the requirements for working off-site. This requires, but not limited to, an employee to live in the local Vancouver, WA or Portland, OR area and have a secure home network with minimum upload (5 mbps) and download speeds (25 mbps).
Pay Range:
$18.24 - $25.54
The above information is intended to indicate the general nature and level of work required in this position. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities, and qualifications required of those assigned to this job.
We offer a competitive Total Rewards Program. Eligibility for benefits is dependent on factors such as position type and FTE. Benefit-eligible employees qualify for benefits beginning on the first of the month following one month of employment. Vancouver Clinic offers medical, dental, vision, life insurance, AD&D, long term disability, health savings account, flexible spending account, employee assistance program, and multiple supplemental benefits (voluntary life, critical illness, accident, hospital indemnity, identity theft protection, legal services, etc.). We also offer a 401k retirement plan, with employer contributions after your first year of employment. Benefits-eligible employees accrue PTO and Personal Time based on hours worked and State worked, totaling 120 hours in the first year for full time staff and 200 hours in the first year for full time supervisors and above, increasing in subsequent years. PTO and Personal Time accruals are pro-rated by FTE/hours worked. Non-benefits eligible employees will accrue Personal Time based on hours worked and State worked. Employees will also enjoy up to six paid holidays per year, depending on schedule. Contact your recruiter for more information.
Vancouver Clinic is proud to be an Equal Opportunity Employer. Vancouver Clinic does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, gender identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
Vancouver Clinic is an alcohol and drug-free workplace. Offers are contingent on successful completion of background screen and immunization requirements.
Auto-ApplyDosimetrist - Proton
Madison, WI jobs
Work Schedule:
40 hours per week, Day shift, Monday through Friday position, with shifts between 7:30AM - 5:00PM. This position may be eligible for a $5000.00 sign-on bonus. Our proton center will be opening in Spring 2026. Candidates will be trained in proton therapy, create workflows and assist in the development of new program standard operating procedures. This is a hybrid remote position working at Eastpark Medical Center in Madison, WI. The first two years, the position will be fully onsite to develop/maintain a strong workflow.
Pay:
This position may be eligible for a $5000.00 sign-on bonus
Relocation assistance may be available for qualified applicants
Be part of something remarkable
Join the #1 hospital in Wisconsin! Help develop routine and complex radiotherapy treatment plans for patients at our brand-new proton treatment center.
We are seeking a Dosimetrist (Radiation Oncology, Medical Dosimetrist) to:
Develop proton treatment plans from 3D medical images (CT, MRI, PET) involving vital areas of the body with assistance.
Perform non-planning dosimetry activities such as implement institutional electronic charting and workflow systems, implement billing methods for a high standard for proper and accurate billing, CT immobilization assistance, order and maintain supplies for in-vivo dosimetry.
Proton planning interest required, and experience is highly preferred
Education:
Successful completion of Medical Dosimetry Program Required OR
Current certification with the Medical Dosimetrist Certification Board will be accepted in lieu of education
Work Experience:
Proton Planning experience Preferred
RayStation Planning Experience Preferred
MIM Experience Preferred
Aria experience Preferred
TOMO Therapy treatment planning experience Preferred
VMAT planning experience Preferred
Licenses and Certifications:
Certification in Medical Dosimetry by the Medical Dosimetrist Certification Board (MDCB) within 12 months of hire Required
At UW Health, you will have:
An excellent benefits package, including health and dental insurance, paid time off, retirement plans, two-week paid parental leave and adoption assistance. Full time benefits for part time work.
Options for a variety of schedules and shifts that offer flexibility and allow for work-life balance.
Access to great resources through the UW Health Employee Wellbeing Department that supports your emotional, financial, and physical well-being.
Tuition benefits eligibility - UW Health invests in your professional growth by helping pay for coursework associated with career advancement.
The opportunity to earn a referral bonus for referring friends, former colleagues or others to apply for open, posted positions.
Our Commitment to Social Impact and BelongingUW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
Eastpark Medical Center - UW Health's state-of-the-art ambulatory facility located across from East Madison Hospital on Eastpark Blvd. transforms the patient experience. It is home to many specialties, including women's complex care, adult cancer care, advanced imaging and laboratory services and innovative clinical trials.
Job Description
UW Hospital and Clinics benefits
Auto-ApplyCoordinator II, Performance Monitoring
Olympia, WA jobs
Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products.
**Together, we can get life-changing therapies to patients who need them-faster.**
**What Performance Monitoring contributes to Cardinal Health:**
Performance Monitoring is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Performance Monitoring is responsible for monitoring, analyzing and reviewing customer contact quality.
**Responsibilities:**
+ Conduct quality reviews of Adverse Events submitted by staff before submission to client safety unit.
+ Conduct case audits to ensure correct process steps have been followed for the "patient journey"
+ Monitor calls and provide effective written feedback
+ Maintain knowledge of the client's program and product/service offerings.
+ Interpret and transcribe inbound and outbound calls from patients and health care providers.
+ Identify adverse events when monitoring calls.
+ Ensure documentation is in order following client regulatory guidelines.
+ Identify trends and training needs from call monitoring and escalate appropriately.
+ Work effectively with dynamic, integrated task teams
+ Maintain a work pace appropriate to the workload
**Qualifications**
+ HS Diploma, GED or technical certification in related field or equivalent experience, preferred.
+ 2 years' call center or transcriptionist experience preferred. Certified Medical Transcriptionist (CMT) qualification would be an asset.
+ 2 years' quality review experience preferred.
+ Knowledge of medical terminology preferred.
+ Exceptional listening skills required.
+ Proficient in Microsoft Office (Excel, Word, PowerPoint, etc.)
+ Multi-tasking, time management and prioritization skills considered an asset.
+ Bilingual Spanish would be an asset.
**What is expected of you and others at this level**
+ Applies acquired job skills and company policies and procedures to complete standard tasks
+ Works on routine assignments that require basic problem resolution
+ Refers to policies and past practices for guidance
+ Receives general direction on standard work; receives detailed instruction on new assignments
+ Refers to policies and past practices for guidance
+ Receives general direction on standard work; receives detailed instruction on new assignments
+ Consults with supervisor or senior peers on complex and unusual problems
**Training and Work Schedules** : Your new hire training will take place 8:00am-5:00pm CST, mandatory attendance is required.
This position is full-time (8-hour shifts, 40 hours/week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 8:00pm CST.
**Remote Details:** You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following:
+ Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable.
+ Download speed of 15Mbps (megabyte per second)
+ Upload speed of 5Mbps (megabyte per second)
+ Ping Rate Maximum of 30ms (milliseconds)
+ Hardwired to the router
+ Surge protector with Network Line Protection for CAH issued equipment
**Anticipated hourly range:** $18.35 per hour - $26.40 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 1/2/2026. If interested in opportunity, please submit application as soon as possible.
The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
ETL Architect
Wisconsin jobs
Come Find Your Spark at Quartz! The ETL Architect will be responsible for the architecture, design, and implementation of data integration solutions and pipelines for the organization. This position will partner with multiple areas in the Enterprise Data Management team and the business to successfully translate business requirements into efficient and effective ETL implementations. This role will perform functional analysis, determining the appropriate data acquisition and ingestion methods, and design processes to populate various data platform layers. The ETL Architect will work with implementation stakeholders throughout the business to evaluate the state of data and constructs solutions that deliver data to enable analytics reporting capabilities in a reliable manner.
Skills this position will utilize on a regular basis:
* Informatica PowerCenter
* Expert knowledge of SQL development
* Python
Benefits:
* Opportunity to work with leading technology in the ever-changing, fast paced healthcare industry.
* Opportunity to work across the organization interacting with business stakeholders.
* Starting salary range based upon skills and experience: $107,500 - $134,400 - plus robust benefits package.
Responsibilities
* Architects, designs, enhances, and supports delivery of ETL solutions.
* Architects and designs data acquisition, ingestion, transformation, and load solutions.
* Identifies, develops, and documents ETL solution requirements to meet business needs.
* Facilitates group discussions and joins solution design sessions with technical subject matter experts.
* Develops, implements, and maintains standards and ETL design procedures.
* Contributes to the design of the data models, data flows, transformation specifications, and processing schedules.
* Coordinates ETL solution delivery and supports data analysis and information delivery staff in the design, development, and maintenance of data implementations.
* Consults and provides direction on ETL architecture and the implementation of ETL solutions.
* Queries, analyzes, and interprets complex data stored in the systems of record, enterprise data warehouse, and data marts.
* Ensures work includes necessary audit, HIPAA compliance, and security controls.
* Data Management
* Collaborates with infrastructure and platform administrators to establish and maintain scalable and reliable data processing environment for the organization.
* Identifies and triages data quality and performance issues from the ETL perspective and see them through to resolution.
* Tests and validates components of the ETL solutions to ensure successful end-to-end delivery.
* Participates in support rotation.
Qualifications
* Bachelor's degree with 8+ years of experience translating business requirements into business intelligence solutions, data visualization, and analytics solution design and development experience in a data warehouse and OLTP (Online Transaction Processing) environments, semantic layer modeling experience, and SQL programming experience.
* OR associate degree with 11+ years of experience translating business requirements into business intelligence solutions, data visualization, and analytics solution design and development experience in a data warehouse and OLTP environments, semantic layer modeling experience, and SQL programming experience.
* OR high school equivalence with 14+ years of experience translating business requirements into business intelligence solutions, data visualization, and analytics solution design and development experience in a data warehouse and OLTP environments, semantic layer modeling experience, and SQL programming experience.
* Expert understanding of ETL concepts and commercially available enterprise data integration platforms (Informatica PowerCenter, Python)
* Expert knowledge of SQL development
* Expert knowledge of data warehousing concepts, design principles, associated data management and delivery requirements, and best practices
* Expert problem solving and analytical skills
* Ability to understand and communicate data management and integration concepts within IT and to the business and effectively interact with all internal and external parties including vendors and contractors
* Ability to manage multiple projects simultaneously
* Ability to work independently, under pressure, and be adaptable to change
* Inquisitive and seek answers to questions without being asked
Hardware and equipment will be provided by the company, but candidates must have access to high-speed, non-satellite Internet to successfully work from home.
We offer an excellent benefit and compensation package, opportunity for career advancement and a professional culture built on the foundations of Respect, Responsibility, Resourcefulness and Relationships. To support a safe work environment, all employment offers are contingent upon successful completion of a pre-employment criminal background check.
Quartz values and embraces diversity and is proud to be an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity or expression, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified person with disability.
Auto-ApplyRisk Adjustment Revenue Manager (Remote)
Marshfield, WI jobs
Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!Job Title:Risk Adjustment Revenue Manager (Remote) Cost Center:682891390 SHP-Strategic FinanceScheduled Weekly Hours:40Employee Type:RegularWork Shift:Mon-Fri; 8:00 am - 5:00 pm (United States of America) Job Description:
The Risk Adjustment Revenue Manager is responsible for risk adjustment strategy and related revenue management for Security Health Plan's Medicare, Affordable Care Act and Medicaid business. This individual provides development and implementation of programs and initiatives to improve the accuracy of the coding, including education; retrospective and prospective review processes; and vendor contract management; accountability for preparation for and management of the Centers for Medicare and Medicaid Services (CMS) and the Department of Health Services (DHS) auditing processes; management of encounter data processes; and management of applicable state and federal guidance. The Risk Adjustment Revenue Manager works collaboratively with Security Health Plan executives and leadership as well as Marshfield Clinic Health System (MCHS) executives and leadership to lead risk adjustment strategy and process.
JOB QUALIFICATIONS
EDUCATION
Minimum Required: Bachelor's Degree in Business Administration, Finance, Health Care Administration, Management or related field required.
Preferred/Optional: Post graduate degree(s) desirable.
EXPERIENCE
Minimum Required: Five years of experience in risk adjustment or related area. Three years of experience in a management or leadership role and experience in the healthcare industry. Demonstrate a broad understanding of healthcare and health insurance. Demonstrate proficiency with verbal and written communication, strategic planning and business acumen.
Preferred/Optional: Working knowledge of CMS and/or Medicaid risk adjustment methodologies.
CERTIFICATIONS/LICENSES
The following licensure(s), certification(s), registration(s), etc., are required for this position. Licenses with restrictions are subject to review to determine if restrictions are substantially related to the position.
Minimum Required: Certifications in professional coding and risk adjustment coding from American Academy of Professional Coders. State of Wisconsin driver's license with an acceptable driving record.
Preferred/Optional: None
Marshfield Clinic Health System is committed to enriching the lives of others through accessible, affordable and compassionate healthcare. Successful applicants will listen, serve and put the needs of patients and customers first.
Exclusion From Federal Programs: Employee may not at any time have been or be excluded from participation in any federally funded program, including Medicare and Medicaid. This is a condition of employment. Employee must immediately notify his/her manager or the Health System's Compliance Officer if he/she is threatened with exclusion or becomes excluded from any federally funded program.
Marshfield Clinic Health System is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Auto-ApplyCoding Policy Analyst *Remote*
Washington jobs
Coding Policy Analyst _Remote_ The Coding Policy Analyst is responsible for the coordination of technically detailed work that has a significant impact on all operations and information systems within Providence Health Plan (PHP). This position will update and create Coding Policies and associated edit configurations within the PHP claims editing system. In addition, the Coding Policy Analyst will be responsible for replying to provider and member appeals and providing appropriate CPT, CMS, specialty society, Coding Policy, and/or other official documented rationale for Coding Policy edits. The analyst is responsible for monitoring changes to codes, coding guidelines and regulations, and coding edits from external agencies such as AMA, CMS, Medicaid, and specialty societies, and assists with implementation of such changes to the claims adjudication and editing software. This position requires extensive knowledge of AMA and CMS coding guidelines, policies, and regulations. This person will serve as a coding subject matter expert to other departments within PHP for questions about CPT, HCPCS, and ICD-10 codes, as well as coding guidelines and regulations. The analyst will work closely with the Benefits Management Team and Regulatory Department to ensure coding edits are applied in a manner consistent with member benefits and all state and federal insurance regulations.
Providence Health Plan caregivers are not simply valued - they're invaluable. Join our team and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
_Providence Health Plan welcomes 100% remote work for applicants who reside in the following states:_
+ Washington
+ Oregon
+ California
Required Qualifications:
+ Coding certification through AAPC (CPC) or AHIMA (CCS) upon hire.
+ 5 years of experience directly related to CPT coding from chart extraction with a health care provider, a health insurance company, or a capitated managed care company.
+ 5 years of excellent writing and grammar skills required.
+ 5 years of demonstrated experience in detailed coding applications, as well as Microsoft Office capabilities, such as Excel, Word, and Access.
Preferred Qualifications:
+ Bachelor's Degree or experience in a Healthcare or Health Plan setting coding and auditing will also be considered.
+ 2 years of experience with Facets Claims Adjudication system and/or Optum CES editing software.
Salary Range by Location:
California: Humboldt: Min: $33.05, Max: $51.30
California: All Northern California - Except Humboldt: Min: $37.08, Max: $57.56
California: All Southern California - Except Bakersfield: Min: $33.05, Max: $51.30
California: Bakersfield: Min: $31.71, Max: $49.22
Oregon: Non-Portland Service Area: Min: $29.56, Max: $45.88
Oregon: Portland Service Area: Min: $31.71, Max: $49.22
Washington: Western - Except Tukwila: Min: $33.05, Max: $51.30
Washington: Southwest - Olympia, Centralia & Below: Min: $31.71, Max: $49.22
Washington: Tukwila: Min: $33.05, Max: $51.30
Washington: Eastern: Min: $28.21, Max: $43.80
Washington: South Eastern: Min: $29.56, Max: $45.88
Why Join Providence Health Plan?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.
About Providence
At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.
Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act."
About the Team
Providence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.
Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.
Requsition ID: 403553
Company: Providence Jobs
Job Category: Coding
Job Function: Revenue Cycle
Job Schedule: Full time
Job Shift: Day
Career Track: Business Professional
Department: 5018 HCS MEDICAL MANAGEMENT OR REGION
Address: OR Portland 4400 NE Halsey St
Work Location: Providence Health Plaza (HR) Bldg 1-Portland
Workplace Type: Remote
Pay Range: $31.71 - $49.22
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
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