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Extra Space Storage jobs in Hawthorne, CA - 68 jobs

  • Maintenance Worker

    Extra Space Storage 3.9company rating

    Extra Space Storage job in Redondo Beach, CA

    Standard Operating Hours: 8am to 7pm Will work between multiple stores in the district. We are looking for a reliable and detail‑oriented Maintenance Technician to support daily facility upkeep and minor repair needs. This role is ideal for someone who takes pride in maintaining clean, safe, and well‑presented environments. Responsibilities Perform routine cleaning duties to maintain a safe and organized facility Complete small maintenance tasks, including minor repairs and touch‑ups Conduct painting projects as needed (interior and exterior) Operate power‑washing equipment to clean building exteriors, walkways, and other surfaces Assist with basic preventative maintenance Compensation Starting Pay Range: $18.00 - $20.00 Hourly As a Maintenance Worker, you will have the opportunity to be part of a diverse team with an excellent company culture. We offer competitive wages, a great work/life balance, and career and development opportunities. Extra Space Storage is the largest self storage company in the United States by store count, with over 4,000 stores nationwide. If you'd like to grow with us, you should consider joining the team. We look for employees who are reliable, good communicators, and have a passion for helping people. We are looking for a Maintenance Worker that will demonstrate entry-level knowledge of basic building maintenance and some trade support, i.e., basic electrical, plumbing, masonry, custodial, carpentry, painting, doors, roofs, golf carts, etc. The position provides services for single or multiple locations within a District. Benefits We Offer You * A work/life balance that includes daytime hours with the potential for Sundays off (dependent on location). * Outstanding company culture with growth opportunities throughout the U.S. * Competitive starting pay * Paid Time Off accrued throughout the year, increasing with years of service. * Generous 401(k) match with Traditional and/or ROTH choices. * Affordable medical benefit options with up to a $1k annual Health Savings Account employer contribution. * EXTRA Healthy Wellness Program with rewards towards your medical premium. * BenefitHub discounts: apparel, auto, electronics, entertainment, pets, travel, etc. Responsibilities: * Ensures that company standards of cleanliness and appearance are met or exceeded in offices, restrooms, exterior areas, company units, hallways, etc. * Cleans vacated units on a timely basis (examines units to ensure that doors, latches, and alarms are functional) Makes pest control inspections and takes appropriate actions * Ensures that the safe handling and storage of chemicals and cleaners used in performing duties is in compliance with safety standards * Monitors the physical condition of the facility and reports maintenance requirements and potential equipment failures to the Store Manager * Performs minor nonstructural carpentry repairs and replacements on doors, fences, and buildings as required. May also do minor plumbing and electrical repairs * Performs touch up painting and landscape maintenance on the property * Ensures the facility has sufficient supplies on hand to fulfill job duties * Demonstrates a general knowledge of site management that includes customer service skills and daily operational knowledge * Performs other duties as assigned; works with minimum direct supervision; operates effectively on a team * Maintains a safe environment for employees and customers Qualifications: * High School Diploma or GED Equivalent * 3-6 months of related experience and/or training * Driver's License and access to reliable transportation If you are a current Extra Space employee, please apply through Jobs Hub in Workday. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Applications Deadline: Applications will be accepted until the position is filled. The posted pay range for this position may include values below the applicable minimum wage. Extra Space complies with all federal, state and local wage laws and does not pay employees below the legally mandated minimum wage.
    $18-20 hourly Auto-Apply 2d ago
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  • Property Custodian

    Extra Space Storage 3.9company rating

    Extra Space Storage job in Irvine, CA

    Will work between multiple stores in the district. Starting Pay range: $17.00-$19.00 Compensation Starting Pay Range: $17.00-$19.00 Hourly As a Maintenance Worker, you will have the opportunity to be part of a diverse team with an excellent company culture. We offer competitive wages, a great work/life balance, and career and development opportunities. Extra Space Storage is the largest self storage company in the United States by store count, with over 4,000 stores nationwide. If you'd like to grow with us, you should consider joining the team. We look for employees who are reliable, good communicators, and have a passion for helping people. We are looking for a Maintenance Worker that will demonstrate entry-level knowledge of basic building maintenance and some trade support, i.e., basic electrical, plumbing, masonry, custodial, carpentry, painting, doors, roofs, golf carts, etc. The position provides services for single or multiple locations within a District. Benefits We Offer You * A work/life balance that includes daytime hours with the potential for Sundays off (dependent on location). * Outstanding company culture with growth opportunities throughout the U.S. * Competitive starting pay * Paid Time Off accrued throughout the year, increasing with years of service. * Generous 401(k) match with Traditional and/or ROTH choices. * Affordable medical benefit options with up to a $1k annual Health Savings Account employer contribution. * EXTRA Healthy Wellness Program with rewards towards your medical premium. * BenefitHub discounts: apparel, auto, electronics, entertainment, pets, travel, etc. Responsibilities: * Ensures that company standards of cleanliness and appearance are met or exceeded in offices, restrooms, exterior areas, company units, hallways, etc. * Cleans vacated units on a timely basis (examines units to ensure that doors, latches, and alarms are functional) Makes pest control inspections and takes appropriate actions * Ensures that the safe handling and storage of chemicals and cleaners used in performing duties is in compliance with safety standards * Monitors the physical condition of the facility and reports maintenance requirements and potential equipment failures to the Store Manager * Performs minor nonstructural carpentry repairs and replacements on doors, fences, and buildings as required. May also do minor plumbing and electrical repairs * Performs touch up painting and landscape maintenance on the property * Ensures the facility has sufficient supplies on hand to fulfill job duties * Demonstrates a general knowledge of site management that includes customer service skills and daily operational knowledge * Performs other duties as assigned; works with minimum direct supervision; operates effectively on a team * Maintains a safe environment for employees and customers Qualifications: * High School Diploma or GED Equivalent * 3-6 months of related experience and/or training * Driver's License and access to reliable transportation If you are a current Extra Space employee, please apply through Jobs Hub in Workday. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Applications Deadline: Applications will be accepted until the position is filled. The posted pay range for this position may include values below the applicable minimum wage. Extra Space complies with all federal, state and local wage laws and does not pay employees below the legally mandated minimum wage.
    $17-19 hourly Auto-Apply 6d ago
  • Customer Service - Self Storage Manager

    Public Storage 4.5company rating

    Los Angeles, CA job

    Public Storage is the self-storage industry leader and we are Hiring Now! Earn $19.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends ā€˜til 5pm) Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits include: Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending Company paid life, accidental death insurance, and exclusive vendor discounts Mileage reimbursement is provided when traveling between properties or other work-related tasks Our Property Managers have the opportunity to earn performance-based bonuses ! Job Description Our Property Managers get to work independently at multiple locations; spending time both inside and outside We assess customer storage needs and make suggestions, including selling packing and moving supplies Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent Auditing cash drawers and making bank deposits are part of the daily business We help keep our customers current with payments and make reminder and collection calls when required Physical Requirements: Ability to transport lift/move items weighing up to 35 pounds Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors. Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris. Qualifications Experience : Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies. Transportation : Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available) Additional Information More about Us! Public Storage was recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion. Apply Now for an opportunity to join Public Storage and be a part of the self-storage industry's #1 team! Public Storage is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, religion, color, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability, nationality, sex, religion, veteran status, or any other protected status.
    $19 hourly 3d ago
  • Customer Service Lead Supervisor

    Public Storage 4.5company rating

    Glendale, CA job

    Since opening our first self-storage facility in 1972, Public Storage has grown to become the largest owner and operator of self-storage facilities in the world. With thousands of locations across the U.S. and Europe, and more than 170 million net rentable square feet of real estate, we're also one of the largest landlords. We've been recognized as A Great Place to Work by the Great Place to Work Institute. And, our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion. We're a member of the S&P 500 and FT Global 500. Our common and preferred stocks trade on the New York Stock Exchange. Job Description Oversee multiple customer service teams and provide guidance and mentorship to Supervisors, ensuring effective leadership and alignment with organizational goals. Act as the highest point of escalation for complex inquiries from associates, field employees, corporate offices, and senior executives. Own and manage critical programs such as BBB and Dispute Resolution, ensuring compliance and timely resolution. Prepare and interpret reports on productivity, quality assurance, and KPIs; present insights and recommendations to senior management. Lead strategic, cross-functional projects and continuous improvement initiatives by partnering with stakeholders across departments to identify inefficiencies, conduct root cause analysis, implement enhancements, and drive organizational impact. Provide updates to management on department performance and progress of strategic initiatives. Utilize AI tools to conduct routine reviews of customer interactions (email and call) for quality assurance, ensuring consistency and adherence to service standards across all teams. Identify training gaps and provide feedback to Supervisors and associates. Monitor call and email volumes, partnering with scheduling to allocate resources effectively. Assist in troubleshooting technical issues related to phone systems, connectivity, and equipment. Ensure timely and effective resolution of escalated customer concerns. Promote a customer-centric culture and foster engagement across all levels of the department. Qualifications Minimum 5-7 years of progressive people-management experience, supervising a minimum of 30 direct reports across multiple shifts, with accountability for hiring, goal setting, coaching, performance reviews, workload planning, feedback, employee development, scheduling, timekeeping, and safety compliance. Extensive experience managing teams across multiple communication channels (Voice, Email). Deep understanding of business operations and customer service best practices. Strong written and verbal communication skills, with the ability to influence across all levels. Proven analytical and problem-solving skills, with the ability to identify trends and recommend solutions. Demonstrated ability to make operational decisions and drive departmental KPIs. Excellent time management and multitasking abilities. Motivational leadership style focused on fostering a customer-centric environment. Additional Information Public Storage is an equal opportunity employer and embraces diversity. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. All qualified candidates are encouraged to apply. **Sponsorship for Work Authorization is not available for this posting. Candidates must be authorized to work in the U.S. without requiring sponsorship now or in the future.** Base Pay Range: $60,000-$85,000 Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of our total awards approach to compensation which is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses or incentives.
    $31k-35k yearly est. 15d ago
  • Resident Experience Coordinator - Westside Apartments and Victor on Venice

    Equity Residential 4.3company rating

    Los Angeles, CA job

    At Equity Residential, we're dedicated to creating thriving communities, and we invite you to be part of our team. Embracing values like Diversity, Sustainability, and Total Wellbeing, we foster a workplace culture of authenticity and collaboration. How We Deliver a Winning Performance: Question Authority Walk the TalkShare KnowledgeListen, not just HearSee the Glass Half FullTake Educated RisksEnjoy the RideShare the SpotlightDo the Right ThingTest Your Limits We Care About Your Total Wellbeing: Physical Wellbeing: Medical, dental, and vision care Social Wellbeing: 9 paid holidays, annual vacation time, paid sick leave, new parent benefits Financial Wellbeing: 401(k) Retirement Savings Plan, Rent Discounts, Competitive CompensationCommunity Wellbeing: Paid Community Service HoursCareer Wellbeing: Leadership DevelopmentLearn more about our Total Wellbeing program here. What You'll Be Doing: As a Resident Experience Coordinator, you will spend most of your time delivering exceptional customer service, fostering resident loyalty through outstanding move-in experiences, adeptly handling and escalating resident issues, and ensuring an overall remarkable living experience throughout their residency. Addressing resident inquiries promptly, ensuring satisfaction and loyalty Guiding new residents through the move-in preparation experience for a smooth transition Conducting follow-up within a week of move-in to address concerns Managing move out inspections and coordinating resident events Maintaining high resident visibility, overseeing amenity areas, and collecting fees for rentals Proactively suggesting improvements to enhance community operations What You'll Need To Thrive: High School diploma or equivalentA valid driver's license, good driving record, auto insurance, and reliable transportation is required if the employee will operate a motorized vehicle (e. g. , car, golf cart) during their workday and/or as part of their role. Computer literacy and effective communication skills Availability to work a flexible schedule, including weekends Office team employees, with limited exceptions, are required to use their own Smartphone to perform certain aspects of their job Bonus Qualifications:Customer service experience Salary: $25. 00 - $30. 55 per hour Employees are eligible for overtime pay and performance incentives. The successful candidate's starting pay will be determined based on job-related skills, experience, and qualifications. Qualified Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
    $25 hourly Auto-Apply 17d ago
  • Financial Analyst

    Public Storage 4.5company rating

    Glendale, CA job

    Since opening our first self-storage facility in 1972, Public Storage has grown to become the largest owner and operator of self-storage facilities in the world. With thousands of locations across the U.S. and Europe, and more than 170 million net rentable square feet of real estate, we're also one of the largest landlords. We've been recognized as A Great Place to Work by the Great Place to Work Institute. And, our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion. We're a member of the S&P 500 and FT Global 500. Our common and preferred stocks trade on the New York Stock Exchange. Job Description The Financial Analyst will play a pivotal role in supporting enterprise-wide planning, developing quarterly outlooks, and delivering key financial analyses and business analytics. This role will work closely with corporate and operational leaders across the company to analyze, report, and support the company's financial performance and strategies. Responsibilities Support enterprise-wide planning by developing budgets and consolidating inputs from leaders across the organization Aid quarterly earnings activity by preparing executive level presentations and analyses to support guidance ranges Execute time-sensitive ad-hoc projects and financial pro-forma, e.g., what-if scenarios, sensitivity analysis, etc. Design and maintain reports and dashboards on various financial and business KPIs with an emphasis on identifying outliers Analyze and review variances against plan and prior year performance, focusing on key drivers Drive process improvement efforts through automation and standardization Qualifications 1+ years of experience in financial planning and analysis, corporate finance, investment banking, and/or private equity (will consider internships as well as academic projects) Expertise in building complex Excel models and strong proficiency in creating executive-level PowerPoint presentations Strong understanding of financial statements and key financial performance metrics Proficiency in Workday Adaptive Planning strongly preferred; experience with additional business intelligence and analytic tools (e.g., Tableau, SQL) is a plus Knowledge Skills & Abilities Demonstrates a self-driven attitude with exceptional willingness to learn new skills Highly motivated with outstanding analytical and organizational skills Ability to effectively collaborate with leaders and key stakeholders across all levels Ability to work in a fast-paced, constantly changing environment while managing multiple priorities and shifting deadlines Must have a high level of intellectual curiosity and strong desire to play an active role in broader business initiatives Strong verbal and written communication skills Additional Information Public Storage is an equal opportunity employer and embraces diversity. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. All qualified candidates are encouraged to apply. **Sponsorship for Work Authorization is not available for this posting. Candidates must be authorized to work in the U.S. without requiring sponsorship now or in the future.** Base Pay Range: $80,000-$98,000 Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of our total awards approach to compensation which is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses or incentives.
    $80k-98k yearly 4d ago
  • Regional Facilities Manager

    Equity Residential 4.3company rating

    Los Angeles, CA job

    At Equity Residential, we're dedicated to creating thriving communities, and we invite you to be part of our team. Embracing values like Diversity, Sustainability, and Total Wellbeing, we foster a workplace culture of authenticity and collaboration. How We Deliver a Winning Performance: Question Authority Walk the Talk Share Knowledge Listen, not just Hear See the Glass Half Full Take Educated Risks Enjoy the Ride Share the Spotlight Do the Right Thing Test Your Limits We Care About Your Total Wellbeing: Physical Wellbeing: Medical, dental, and vision care Social Wellbeing: 9 paid holidays, annual vacation time, paid sick leave, new parent benefits Financial Wellbeing: 401(k) Retirement Savings Plan, Rent Discounts, Competitive Compensation Community Wellbeing: Paid Community Service Hours Career Wellbeing: Leadership Development Learn more about our Total Wellbeing program here. What You'll Be Doing: Under the supervision of a Facilities Director, the candidate will be responsible for all maintenance-related matters for properties within the assigned portfolio. The incumbent plays a critical role in directing and coordinating regional property management and field personnel to effectively implement and execute policies, procedures, and programs that ensure optimal maintenance and performance of properties. Additionally, this position supports their portfolio by ensuring that projects and tasks, such as budget preparations, management of scheduled maintenance, fire and life safety programs, and risk management, are completed consistently and on time. This role demands a high level of accountability and decision-making, ensuring that maintenance operations are executed efficiently and aligned with organizational goals. Progression to this level is typically dependent on being able to independently assume the essential functions as described below. ESSENTIAL FUNCTIONS: Develops and prepares the budget for the Scheduled Maintenance plan for assigned portfolio to ensure cost effectiveness. Reviews all environmental systems on properties and completion of all related programs established on an as needed basis. Regularly monitors compliance with O & M programs, mold and mildew and related environmental policies. Implements risk management, crisis response, and safety protocols. Regularly conducts property walk-throughs to ensure compliance with safety and quality standards. Key advisor of Property Management and Investment teams during the preparation of the annual operating and ten-year capital budget in accordance with established budget guidelines. Creates and manages emergency capital projects as necessary. Manages select capital projects as assigned by manager. Assists the Procurement group and the Facilities Service Team with the regional standardization and compliance with national purchasing initiatives and national/regional objectives and communication of same. Ensures quality control and conformance with defined standards through monthly report analysis, site visits, and inspections. Assists and participates in optimizing maintenance operations by assisting community maintenance staff with mechanical difficulties, understanding new maintenance techniques, and implementing maintenance team initiatives. Partners with Property Management in the evaluation, hiring, termination, and promotion of Service Team members. Supports service team development by facilitating Service Team meetings and serving as a subject matter expert for maintenance training. Advises Supervisor, Regional Leadership and Investment Team to develop replacement strategies and capital improvement needs as they are planned or arise. Additionally, ensures onsite teams are adhering to budget guidelines, tracking expenses, and curbing bad behaviors proactively. Represents the Company in a professional manner at all times. Consistently maintains a professional courteous attitude when dealing with residents, coworkers and the general public. Performs other duties as necessary. The Company may revise this from time to time as business needs require. It is not intended to be an exhaustive listing of all the functions of the job, nor limit the Company's right to assign other functions to an employee in this position. This job description does not constitute a written or implied contract of employment. JOB QUALIFICATION REQUIREMENTS: 5 years of property management experience or 5 years of multi-site physical asset experience and/or previous time as an Area/Regional Facilities Manager preferred High School Diploma or Equivalent Required EPA Section 608 Type I and Type II or Universal certification must be obtained within 90 days of hire if required based on the needs at supported communities Valid Driver's License required if employee will operate a motorized vehicle (e.g., car, golf cart) in their role. Must be able to effectively communicate both orally and in writing in English for all work-related purposes. Machines, Tools and Equipment, Software: May be required to use hand tools, power tools, and chemicals normally used in construction, maintenance, and landscaping. SALARY: Salary: $118,000 to $145,000 per year; in addition to base salary, a discretionary annual % bonus is provided. The successful candidate's starting pay will be determined based on job-related skills, experience, and qualifications. PHYSICAL AND VISUAL ACTIVITIES: Ability to communicate effectively verbally over the phone and in-person (expressing or exchanging ideas by means of the spoken or written word). Ability to interpret, evaluate and communicate detailed written or verbal instructions to others accurately and easily. Ability to use the computer effectively and read written communications. Ability to perform numerous physical activities that require considerable use of your hands, arms and legs and moving your whole body, including prolonged or repeated standing, walking, climbing, sweeping, stooping, kneeling, shoveling, crouching, lifting and handling of materials. Ability to lift, push, pull or carry up to 15 pounds for the dissemination of documents, supplies, materials, etc. to various locations throughout the office/facility. Proficient hand/eye dexterity is essential to install, position or assemble objects. Must be able to communicate well enough to receive instructions and provide information to others. The above describes the physical and visual activities that are commonly associated with the performance of the essential functions of this job. ā€œCommonly associatedā€ is not intended to mean always or only. Different experiences may suggest other ways or circumstances where reasonable changes or accommodations are appropriate. Working Environment: Office and onsite residential apartment community. Must be able to respond to emergencies after normal business hours and on weekends when required to support on-site personnel. A telephone number where you can be reached after-hours must be provided to your manager. As an Equity Residential team member, you represent Equity. While you are on the job, Equity Residential expects you to wear clothing and accessories that are appropriate in a professional business environment. Clothing must be clean and in good repair as expected in a professional environment. Refer to Equity's Community Dress Code Guidelines for additional information.
    $118k-145k yearly Auto-Apply 4d ago
  • Legal Intern

    Kimco Realty 4.4company rating

    Tustin, CA job

    Kimco Realty Corp. (NYSE: Kim), North America's largest publicly traded owners and operators of open-air, grocery-anchored shopping centers and mixed-use assets, is currently seeking Interns to join our collaborative, challenging, growth oriented team. We're seeking smart, driven candidates who are passionate about beginning a career in real estate. This internship will involve working approximately 40 hours per week for a duration of approximately 8 weeks, with flexible start and end dates. Interns will be paid an hourly rate of $20-$25 an hour. Responsibilities: * Provide support with general legal research and administrative tasks. * Participate in conference calls with internal teams and external parties. * Assist in issue analysis and discussions related to ongoing matters. * Observe and contribute to negotiation processes where appropriate. * Draft initial versions of legal documents under attorney supervision. Requirements: * Currently enrolled in an accredited law school preferred * Strong written, verbal and analytical skills * Ability to interact effectively with a wide range of internal and external customers * Proficiency in Word, Excel and PowerPoint, with the ability to learn internal systems Kimco Realty is an Equal Opportunity Employer - Veteran/Disability
    $20-25 hourly Auto-Apply 54d ago
  • Leasing Consultant - Sonterra At Foothill Ranch

    Equity Residential 4.3company rating

    Irvine, CA job

    At Equity Residential, we're dedicated to creating thriving communities, and we invite you to be part of our team. Embracing values like Diversity, Sustainability, and Total Wellbeing, we foster a workplace culture of authenticity and collaboration. How We Deliver A Winning Performance: Question Authority Walk the TalkShare KnowledgeListen, Not Just HearSee the Glass Half FullTake Educated RisksEnjoy the RideShare the SpotlightDo the Right ThingTest Your Limits We Care About Your Total Wellbeing: Physical Wellbeing: Medical, dental, and vision care Social Wellbeing: 9 paid holidays, annual vacation time, paid sick leave, new parent benefits Financial Wellbeing: 401(k) Retirement Savings Plan, Rent Discounts, Competitive CompensationCommunity Wellbeing: Paid Community Service HoursCareer Wellbeing: Leadership Development Learn more about our Total Wellbeing program here. What You'll Be Doing: As a Leasing Consultant, you will spend half of your week effectively marketing your community and following up on leads, cultivating relationships with prospective residents. The other half of your time will involve providing exceptional customer service to enhance residents' experiences and maintaining the overall appeal and functionality of the property. Proactively responding to sales leads, promoting the community by addressing resident needs and providing information on availability, pricing, location, and amenities Inviting and scheduling prospective residents for community tours, employing effective selling techniques to close deals Supporting community marketing efforts by positively influencing online presence, offering input on advertising campaigns Effectively explaining lease provisions and community policies, ensuring comprehensive move-in activities and conducting orientations for new residents Ensuring resident satisfaction and loyalty through prompt communication and proactive issue resolution Efficiently managing leasing documents, processing payments, and ensuring completion of move-in procedures Work Schedule: Tuesday-Saturday: 9am-6pmWhat You'll Need To Thrive:High School diploma or equivalent Strong customer service/customer facing orientation: Retail Sales, HospitalityWell organized with ability to prioritize and multi-task Excellent communication and interpersonal skills Proficiency in using property management software & Google SuiteValid Driver's License required if employee will operate a motorized vehicle (e. g. , car, golf cart) in their role. This varies by location. Knowledge of federal and state apartment housing laws Office team employees, with limited exceptions, are required to use their own Smartphone to perform certain aspects of their job Bonus Qualifications:Experience in leasing or property management, College degree or coursework Salary: $22. 50 - $27. 49 per hour Employees are eligible for overtime pay and performance incentives. The successful candidate's starting pay will be determined based on job-related skills, experience, and qualifications.
    $22 hourly Auto-Apply 30d ago
  • Asset Management Coordinator I

    Avalonbay Communities 4.5company rating

    Irvine, CA job

    Full time State: California City: Irvine Zip Code: 92614 Total Base Pay Range $52,700.00 - $78,900.00 Creating a better way to live is the purpose that binds AvalonBay associates. We take that purpose seriously and expect you will as well. By focusing on collaboration, innovation, and taking ownership of our choices and actions, we act in ways that focus on creating value for our customers, investors and associates. Your positive, professional, and consistent personal interactions make AvalonBay a great place to work. The Role We're looking for an organized, proactive, and adaptable coordinator to join our Asset Management team. This role is ideal for someone who thrives in a fast-paced environment, takes initiative, and enjoys supporting a dynamic group of professionals. What You'll Bring: Exceptional organizational skills and attention to detail Strong communication skills-comfortable with direct feedback and collaboration Self-directed with a high level of initiative Adaptable, flexible, dependable, and professional What You'll Do Development & Acquisition Close-Out Track asset obligations and maintain accurate logs and records Enter and update obligation data in Cadastral for compliance and reporting Calendar Management & Scheduling Manage calendars for Asset Management leadership Coordinate and plan team meetings Onboarding Support Assist with onboarding new associates by preparing materials and schedules Provide general administrative support for a smooth onboarding experience Travel & Expense Management Book travel arrangements for team members Process expense reports in compliance with company policies Property Tour Coordination Schedule and organize property tours across regions Handle site-specific needs and logistics SharePoint Updates Post updates and maintain organization of the team's SharePoint site Reporting & Data Management Compile quarterly and monthly reports for ASR and other needs Prepare materials for meetings and reviews Annual Team Meeting Planning Organize logistics for annual team meetings, including venue and agenda Support event execution and follow-up Irvine Office Responsibilities Provide local administrative support, manage office supplies, and assist with regional events Work Schedule Hybrid: In-office Monday-Thursday; remote on Friday How AvalonBay Supports You We know that our teams are the beating heart of our success and we're committed to showing our appreciation. We offer: Comprehensive benefits - health, dental and vision, 401(k) with company match, paid vacation and holidays, tuition reimbursement, an employee stock purchase plan and more. Click on Benefits (************************************ for information. Growth based on achievement and promotion from within. Associate recognition (a company-wide recognition program that celebrates associate efforts and successes in contributing to the overall success of the organization - including destination awards, ā€˜AvalonBay's Very Best' recognition program and others!). A 20% discount on our incredible apartment homes. A culture built on purpose and our core values - A Commitment to Integrity, A Spirit of Caring, and A Focus on Continuous Improvement. Additional Info AvalonBay is proud to be an equal opportunity employer and is committed to an inclusive and diverse work environment free of discrimination and harassment. We believe that in order to achieve our purpose of creating a better way to live, we must recruit, develop and retain associates with a wide range of backgrounds, experiences and perspectives and create an environment that encourages all voices to be heard, understood and appreciated. With this we know we can do great things. AvalonBay makes employment decisions without regard to a person's race, ethnicity, color, religion, sex, national origin, sexual orientation, gender identity, pregnancy (including childbirth, lactation or related medical conditions), age, physical or mental disability, genetic information (including characteristics or testing), citizenship status, military or veteran status, or any other status protected by the law. Applications are being accepted on an ongoing basis. AvalonBay does not require or request that you provide any information that identifies your age, date of birth, or dates of school attendance or graduation. Please redact this information prior to the submission of your application and/or leave these fields incomplete on your application. For California residents, if you elect to apply to AvalonBay you accept the AvalonBay California Personnel Privacy Notice (***********************************************************************
    $52.7k-78.9k yearly Auto-Apply 43d ago
  • Senior Multisite Maintenance Technician - Mozaic at Union Station and Jia

    Equity Residential 4.3company rating

    Los Angeles, CA job

    At Equity Residential, we're dedicated to creating thriving communities, and we invite you to be part of our team. Embracing values like Diversity, Sustainability, and Total Wellbeing, we foster a workplace culture of authenticity and collaboration. How We Deliver A Winning Performance: Question Authority Walk the TalkShare KnowledgeListen, not just HearSee the Glass Half FullTake Educated RisksEnjoy the RideShare the SpotlightDo the Right ThingTest Your Limits We Care About Your Total Wellbeing: Physical Wellbeing: Medical, dental, and vision care Social Wellbeing: 9 paid holidays, annual vacation time, paid sick leave, new parent benefits Financial Wellbeing: 401(k) Retirement Savings Plan, Rent Discounts, Competitive CompensationCommunity Wellbeing: Paid Community Service HoursCareer Wellbeing: Leadership DevelopmentLearn more about our Total Wellbeing program here. What You'll Be Doing:Under the general direction of the Vice President, Property Management, the Multisite Senior Maintenance Technician is the senior technical support person at two or more Equity Residential apartment communities and is accountable for delivering on our resident commitments of exceptional move-in, total satisfaction, express service and personal attention. The Multisite Senior Maintenance Technician responds to resident service requests requiring technical labor. He/she should have demonstrated leadership skills as this position will occasionally assume the Service Manager role of a community and is instrumental in helping Equity Residential deliver on its brand promise, How Home Should Feel, by delivering superior customer service and exemplifying professionalism at all times. Promptly addresses resident service requests Performs hands-on maintenance tasks, including plumbing, electrical work, and more Prepares market-ready apartments Maintains grounds and common areas and keeps them free of trash, debris and, if applicable, snow. Performs on-call emergency service as required. Performs special maintenance projects as assigned. Establishes and performs the scheduled maintenance program for each assigned community. Diagnoses and troubleshoots mechanical and structural problems. Reports any maintenance concerns to the Service Manager. Completes regular community inspections. Monitors the maintenance and up-keep of all mechanical equipment on the community Understands and complies with Occupational Safety & Health Administration (OSHA) and all other safety requirements. Is knowledgeable of federal and state apartment housing laws, as well as internal policies, initiatives and systems regarding maintenance. Is knowledgeable of federal and state apartment housing laws, as well as internal policies,initiatives, and systems regarding maintenance. May assist in ordering and controlling maintenance inventory. In the absence of the Service Manager, assumes managerial responsibilities of a community by managing service requests, delegating tasks, supervising and directing the work of the department. Attends and participates in training programs as required. Represents the Company in a professional manner at all times. Performs other duties as assigned. What You'll Need To Thrive:A minimum of three years hands-on maintenance experience in areas including, but not limited to plumbing, electrical, carpentry, and HVAC is necessary. High School diploma or equivalentA valid driver's license, good driving record, auto insurance, and reliable transportation is required if the employee will operate a motorized vehicle (e. g. , car, golf cart) during their workday and/or as part of their role. Environmental Protection Agency (EPA) certification required in some states. Certified Pool Operator (CPO required in Georgia, Florida, Los Angeles, and North Carolina. Computer literacy, and must be able to effectively communicate both orally and in writing in English for all work-related purposes Must be able to work any assigned shift, including weekends. Shifts may change according to business needs. Must be able to respond to emergencies after normal business hours and on weekends when assigned on-call responsibilities. Service team employees, with limited exceptions, are required to use their own smartphone to perform certain aspects of their job. The device must have updated software and must be password-protected and compliant with in-house security systems and operations software. A telephone number where you can be reached after-hours must be provided to your manager. Ability to perform numerous physical activities that require considerable use of your hands, arms and legs and moving your whole body, including prolonged or repeated standing, walking, climbing, sweeping, stooping, kneeling, shoveling, crouching, lifting and handling of materials. Frequent lifting, grasping and carrying materials and equipment up to 50 lbs. Bonus Qualifications:Managerial experience is preferred. Apartment experience is strongly preferred. Trade (Trades certificate / diploma) School preferred (Trades certificate/diploma). Salary: $30. 23 - $36. 95 per hour Employees are eligible for overtime pay and performance incentives. The successful candidate's starting pay will be determined based on job-related skills, experience, and qualifications.
    $30 hourly Auto-Apply 17d ago
  • District Manager

    Public Storage 4.5company rating

    Anaheim, CA job

    Lead, Manage and Develop People, Brand Ambassador & Operational Excellence Lead an Engaged Team: * Recruit, motivate and retain a dedicated team of customer facing customer front line employees * Drive your team with effective communication and provide coaching on customer service and sales strategies Brand Ambassador & Operational Excellence: * Managing physical assets including repair and maintenance systems and processes, vendor management and cleaning standards. * Oversee delinquent tenant processes including auctions by coaching your team to reduce delinquency rates and improve customer retention. * Conduct monthly property audits and ensure operational standards and safety compliance are met. Deliver Outstanding Customer Service: * Provide a welcoming and well-maintained environment to customers through your team, effective facility maintenance and vendor management * Address customer inquiries and concerns promptly in a professional manner Grow and Maintain a Robust Business: * Drive business forward using analytics to identify trends, develop and implement strategies to capitalize on opportunities in your district. * Communicate effectively with customers, colleagues and team-members BENEFITS: * $128,000 first year annual total compensation award opportunity including base, guaranteed bonus (paid quarterly), and restricted stock units. * Second year bonus potential increase to $20,000 performance-based bonus * Participation in company stock program that includes dividends paid quarterly * Internal promotional and career opportunities throughout the United States * Extensive training and coaching plans - we want you to succeed! * Comprehensive group healthcare programs * 401(k) with generous employer match * Paid time off * Monday thru Friday work schedule
    $128k yearly 13d ago
  • Resident Experience Coordinator - Bella Vista, Lindley and Artisan Square

    Equity Residential 4.3company rating

    Los Angeles, CA job

    At Equity Residential, we're dedicated to creating thriving communities, and we invite you to be part of our team. Embracing values like Diversity, Sustainability, and Total Wellbeing, we foster a workplace culture of authenticity and collaboration. How We Deliver a Winning Performance: Question Authority Walk the TalkShare KnowledgeListen, not just HearSee the Glass Half FullTake Educated RisksEnjoy the RideShare the SpotlightDo the Right ThingTest Your Limits We Care About Your Total Wellbeing: Physical Wellbeing: Medical, dental, and vision care Social Wellbeing: 9 paid holidays, annual vacation time, paid sick leave, new parent benefits Financial Wellbeing: 401(k) Retirement Savings Plan, Rent Discounts, Competitive CompensationCommunity Wellbeing: Paid Community Service HoursCareer Wellbeing: Leadership DevelopmentLearn more about our Total Wellbeing program here. What You'll Be Doing: As a Resident Experience Coordinator, you will spend most of your time delivering exceptional customer service, fostering resident loyalty through outstanding move-in experiences, adeptly handling and escalating resident issues, and ensuring an overall remarkable living experience throughout their residency. Addressing resident inquiries promptly, ensuring satisfaction and loyalty Guiding new residents through the move-in preparation experience for a smooth transition Conducting follow-up within a week of move-in to address concerns Managing move out inspections and coordinating resident events Maintaining high resident visibility, overseeing amenity areas, and collecting fees for rentals Proactively suggesting improvements to enhance community operations What You'll Need To Thrive: High School diploma or equivalentA valid driver's license, good driving record, auto insurance, and reliable transportation is required if the employee will operate a motorized vehicle (e. g. , car, golf cart) during their workday and/or as part of their role. Computer literacy and effective communication skills Availability to work a flexible schedule, including weekends Office team employees, with limited exceptions, are required to use their own Smartphone to perform certain aspects of their job Bonus Qualifications:Customer service experience Salary: $25. 00 - $30. 55 per hour Employees are eligible for overtime pay and performance incentives. The successful candidate's starting pay will be determined based on job-related skills, experience, and qualifications. Qualified Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
    $25 hourly Auto-Apply 18d ago
  • Maintenance Technician - Vintage

    Equity Residential 4.3company rating

    Ontario, CA job

    At Equity Residential, we're dedicated to creating thriving communities, and we invite you to be part of our team. Embracing values like Diversity, Sustainability, and Total Wellbeing, we foster a workplace culture of authenticity and collaboration. How We Deliver A Winning Performance: Question Authority Walk the TalkShare KnowledgeListen, Not Just HearSee the Glass Half FullTake Educated RisksEnjoy the RideShare the SpotlightDo the Right ThingTest Your Limits We Care About Your Total Wellbeing: Physical Wellbeing: Medical, dental, and vision care Social Wellbeing: 9 paid holidays, annual vacation time, paid sick leave, new parent benefits Financial Wellbeing: 401(k) Retirement Savings Plan, Rent Discounts, Competitive CompensationCommunity Wellbeing: Paid Community Service HoursCareer Wellbeing: Leadership DevelopmentLearn more about our Total Wellbeing program here. What You'll Be Doing: As a Maintenance Technician, your day-to-day will involve addressing resident service requests, performing diverse hands-on maintenance tasks, and ensuring market-ready apartments. Additionally, you will perform preventative maintenance and maintain the grounds and common areas, reporting any concerns. Promptly addressing resident service requests Performing hands-on maintenance tasks, including plumbing, electrical work, and more Preparing market-ready apartments and maintaining community grounds Conducting regular community inspections to identify necessary repairs or replacements What You'll Need To Thrive: Ability to troubleshoot and repair plumbing, electrical, appliances, HVAC equipment (if applicable), and perform interior repairs and painting preferred. High School diploma or equivalent Knowledge of federal and state apartment housing lawsA valid driver's license, good driving record, auto insurance, and reliable transportation is required if the employee will operate a motorized vehicle (e. g. , car, golf cart) during their workday and/or as part of their role. Computer literacy and effective communication skills; Must be able to effectively communicate both orally and in writing in English for all work-related purposes. Must be able to work any assigned shift, including weekends. Shifts may change according to business needs. Must be able to respond to emergencies after normal business hours and on weekends when assigned on-call responsibilities. A telephone number where you can be reached after-hours must be provided to your manager. Ability to perform numerous physical activities that require considerable use of your hands, arms and legs and moving your whole body, including prolonged or repeated standing, walking, climbing, sweeping, stooping, kneeling, shoveling, crouching, lifting and handling of materials. Frequent lifting, grasping and carrying materials and equipment up to 50 lbs. Service team employees, with limited exceptions, are required to use their own smartphone to perform certain aspects of their job. The device must have updated software and must be password-protected and compliant with in-house security systems and operations software. Salary: $23. 15 - $28. 30 per hour Employees are eligible for overtime pay and performance incentives. The successful candidate's starting pay will be determined based on job-related skills, experience, and qualifications. Bonus Qualifications:Trade school certification/diploma EPA Section 608 Type I, Type II or Universal certification Residential or commercial property management, hospitality, or retail experience
    $23 hourly Auto-Apply 2d ago
  • Assistant Store Manager

    Extra Space Storage 3.9company rating

    Extra Space Storage job in Norwalk, CA

    Compensation Starting Pay Range: $20.50 Hourly The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District Manager and Store Manager. This role ensures the facility meets high cleanliness standards and consistently delivers operational excellence. The Assistant Managers are accountable for building customer relationships through in-person and phone interactions, presenting a structured sales process, and managing customer accounts. Extra Space Storage is the largest self storage company in the United States by store count, with over 4,000 stores nationwide. If you'd like to grow with us, you should consider joining the team. We look for employees who are reliable, good communicators, and have a passion for helping people. Benefits We Offer You * A work/life balance that includes daytime hours with the potential for Sundays off (dependent on location) * Outstanding company culture with growth opportunities throughout the U.S. * Competitive starting pay. * Paid Time Off accrued throughout the year, increasing with years of service. * Generous 401(k) match with Traditional and/or ROTH choices. * Affordable medical benefit options with up to a $1k annual Health Savings Account employer contribution. * EXTRA Healthy Wellness Program with rewards towards your medical premium. * BenefitHub discounts: apparel, auto, electronics, entertainment, pets, travel, etc. Your Responsibilities * Build and maintain strong customer relationships by identifying storage needs and providing tailored solutions. * Maximize sales objectives through unit rentals, unit insurance, and moving supplies. * Ensure our highest standards of cleanliness are met through continuous maintenance (e.g., sweeping, mopping, grounds maintenance, etc.) of the site, including the office, and the interior and exteriors of the storage building and surrounding areas. * Perform daily site safety inspections, including lock checks. * Address and resolve customer concerns related to billing, security, auctions, and proper site usage * Handle cash transactions, balance receipts, follow up on delinquent payments, process customer payments, and complete daily bank deposits. * Protect our strong company culture by establishing and maintaining professional relationships with all Extra Space employees. * Perform additional duties as assigned. Your Qualifications * 1+ year of customer-facing work experience . * Sales experience preferred. * Current valid driver's license and access to a reliable personal vehicle; except in New York City and Brooklyn. * High School diploma or GED is required; college education is a plus. Work Environment & Physical Requirements * Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job duties with varying physical demands and exposure to seasonal weather conditions. * Regular tasks include standing, walking, climbing stairs, bending, sitting, and lifting. * Regularly required to lift or move items up to 35 lbs. and occasionally up to 50 lbs. Find additional career opportunities at careers.extraspace.com If you have experience in any of the following types of jobs, we encourage you to apply: Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales, Retail Sales Lead or Team Lead, Cashier/Sales, Sales Specialist, etc. If you are a current Extra Space employee, please apply through Jobs Hub in Workday. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Applications Deadline: Applications will be accepted until the position is filled. The posted pay range for this position may include values below the applicable minimum wage. Extra Space complies with all federal, state and local wage laws and does not pay employees below the legally mandated minimum wage.
    $20.5 hourly Auto-Apply 8d ago
  • Financial Analyst

    Public Storage 4.5company rating

    Glendale, CA job

    The Financial Analyst will play a pivotal role in supporting enterprise-wide planning, developing quarterly outlooks, and delivering key financial analyses and business analytics. This role will work closely with corporate and operational leaders across the company to analyze, report, and support the company's financial performance and strategies. Responsibilities * Support enterprise-wide planning by developing budgets and consolidating inputs from leaders across the organization * Aid quarterly earnings activity by preparing executive level presentations and analyses to support guidance ranges * Execute time-sensitive ad-hoc projects and financial pro-forma, e.g., what-if scenarios, sensitivity analysis, etc. * Design and maintain reports and dashboards on various financial and business KPIs with an emphasis on identifying outliers * Analyze and review variances against plan and prior year performance, focusing on key drivers * Drive process improvement efforts through automation and standardization
    $70k-93k yearly est. 5d ago
  • Customer Service Lead Supervisor

    Public Storage 4.5company rating

    Glendale, CA job

    ** Since opening our first self-storage facility in 1972, **Public Storage** has grown to become the **largest owner and operator of self-storage facilities** in the world. With **thousands of locations** across the U.S. and Europe, and more than 170 million net rentable square feet of real estate, we're also one of the largest landlords. We've been recognized as **A Great Place to Work** by the Great Place to Work Institute. And, our employees have also voted us as having **Best Career Growth** , ranked us in the **Top 5% for Work Culture** , and in the **Top 10% for Diversity and Inclusion** . We're a member of the **S&P 500** and **FT Global 500** . Our common and preferred stocks trade on the New York Stock Exchange. **Job Description** + Oversee multiple customer service teams and provide guidance and mentorship to Supervisors, ensuring effective leadership and alignment with organizational goals. + Act as the highest point of escalation for complex inquiries from associates, field employees, corporate offices, and senior executives. + Own and manage critical programs such as BBB and Dispute Resolution, ensuring compliance and timely resolution. + Prepare and interpret reports on productivity, quality assurance, and KPIs; present insights and recommendations to senior management. + Lead strategic, cross-functional projects and continuous improvement initiatives by partnering with stakeholders across departments to identify inefficiencies, conduct root cause analysis, implement enhancements, and drive organizational impact. + Provide updates to management on department performance and progress of strategic initiatives. + Utilize AI tools to conduct routine reviews of customer interactions (email and call) for quality assurance, ensuring consistency and adherence to service standards across all teams. + Identify training gaps and provide feedback to Supervisors and associates. + Monitor call and email volumes, partnering with scheduling to allocate resources effectively. + Assist in troubleshooting technical issues related to phone systems, connectivity, and equipment. + Ensure timely and effective resolution of escalated customer concerns. + Promote a customer-centric culture and foster engagement across all levels of the department. **Qualifications** + Minimum 5-7 years of progressive people-management experience, supervising a minimum of 30 direct reports across multiple shifts, with accountability for hiring, goal setting, coaching, performance reviews, workload planning, feedback, employee development, scheduling, timekeeping, and safety compliance. + Extensive experience managing teams across multiple communication channels (Voice, Email). + Deep understanding of business operations and customer service best practices. + Strong written and verbal communication skills, with the ability to influence across all levels. + Proven analytical and problem-solving skills, with the ability to identify trends and recommend solutions. + Demonstrated ability to make operational decisions and drive departmental KPIs. + Excellent time management and multitasking abilities. + Motivational leadership style focused on fostering a customer-centric environment. **Additional Information** Public Storage is an equal opportunity employer and embraces diversity. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. All qualified candidates are encouraged to apply. **Sponsorship for Work Authorization is not available for this posting. Candidates must be authorized to work in the U.S. without requiring sponsorship now or in the future.** **Base Pay Range** : $60,000-$85,000 Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of our total awards approach to compensation which is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses or incentives. We are united under one common goal - creating a diverse and inclusive environment where all employees feel valued, included, and excited to be part of a best-in-class team. With over 5,000 team members from all different races, backgrounds, and life experiences, we celebrate inclusion and value the diversity each person brings to Public Storage. We believe our commitment to diversity and inclusion makes us a stronger Company and instills a sense of pride across our teams and the customers we serve.
    $31k-35k yearly est. 16d ago
  • Regional Facilities Manager

    Equity Residential 4.3company rating

    Los Angeles, CA job

    At Equity Residential, we're dedicated to creating thriving communities, and we invite you to be part of our team. Embracing values like Diversity, Sustainability, and Total Wellbeing, we foster a workplace culture of authenticity and collaboration. How We Deliver a Winning Performance: * Question Authority * Walk the Talk * Share Knowledge * Listen, not just Hear * See the Glass Half Full * Take Educated Risks * Enjoy the Ride * Share the Spotlight * Do the Right Thing * Test Your Limits We Care About Your Total Wellbeing: * Physical Wellbeing: Medical, dental, and vision care * Social Wellbeing: 9 paid holidays, annual vacation time, paid sick leave, new parent benefits * Financial Wellbeing: 401(k) Retirement Savings Plan, Rent Discounts, Competitive Compensation * Community Wellbeing: Paid Community Service Hours * Career Wellbeing: Leadership Development * Learn more about our Total Wellbeing program here. What You'll Be Doing: Under the supervision of a Facilities Director (or above), this is a fully-qualified position and is independently responsible for all maintenance-related matters for properties within the assigned portfolio. The incumbent plays a critical role in directing and coordinating regional property management and field personnel to effectively implement and execute policies, procedures, and programs that ensure optimal maintenance and performance of properties. Additionally, this position supports their portfolio by ensuring that projects and tasks, such as budget preparations, management of scheduled maintenance, fire and life safety programs, and risk management, are completed consistently and on time. This role demands a high level of accountability and decision-making, ensuring that maintenance operations are executed efficiently and aligned with organizational goals. Progression to this level is typically dependent on being able to independently assume the essential functions as described below. ESSENTIAL FUNCTIONS: * Develops and prepares the budget for the Scheduled Maintenance plan for assigned portfolio to ensure cost effectiveness.\ * Reviews all environmental systems on properties and completion of all related programs * established on an as needed basis. Regularly monitors compliance with O & M programs, mold and mildew and related environmental policies. * Implements risk management, crisis response, and safety protocols. Regularly conducts property walk-throughs to ensure compliance with safety and quality standards. * Key advisor of Property Management and Investment teams during the preparation of the annual operating and ten-year capital budget in accordance with established budget guidelines. * Creates and manages emergency capital projects as necessary. Manages select capital projects as assigned by manager. * Assists the Procurement group and the Facilities Service Team with the regional standardization and compliance with national purchasing initiatives and national/regional objectives and communication of same. * Ensures quality control and conformance with defined standards through monthly report analysis, site visits, and inspections. * Assists and participates in optimizing maintenance operations by assisting community maintenance staff with mechanical difficulties, understanding new maintenance techniques, and implementing maintenance team initiatives. * Partners with Property Management in the evaluation, hiring, termination, and promotion of Service Team members. * Supports service team development by facilitating Service Team meetings and serving as a subject matter expert for maintenance training. * Advises Supervisor, Regional Leadership and Investment Team to develop replacement strategies and capital improvement needs as they are planned or arise. Additionally, ensures onsite teams are adhering to budget guidelines, tracking expenses, and curbing bad behaviors proactively. * ā— Represents the Company in a professional manner at all times. Consistently maintains a professional courteous attitude when dealing with residents, coworkers and the general public. * Performs other duties as necessary. The Company may revise this from time to time as business needs require. It is not intended to be an exhaustive listing of all the functions of the job, nor limit the Company's right to assign other functions to an employee in this position. This job description does not constitute a written or implied contract of employment. JOB QUALIFICATION REQUIREMENTS: * 5 years of property management experience or 5 years of multi-site physical asset experience and/or previous time as an Area/Regional Facilities Manager preferred ā— High School Diploma or Equivalent Required ā— EPA Section 608 Type I and Type II or Universal certification must be obtained within 90 days of hire if required based on the needs at supported communities ā— Valid Driver's License required if employee will operate a motorized vehicle (e.g., car, golf cart) in their role. * Must be able to effectively communicate both orally and in writing in English for all work-related purposes. * Machines, Tools and Equipment, Software: May be required to use hand tools, power tools, and chemicals normally used in construction, maintenance, and landscaping. SALARY: Salary: $118,000 to $145,000 per year; in addition to base salary, a discretionary annual % bonus is provided. The successful candidate's starting pay will be determined based on job-related skills, experience, and qualifications. PHYSICAL AND VISUAL ACTIVITIES: Ability to communicate effectively verbally over the phone and in-person (expressing or exchanging ideas by means of the spoken or written word). Ability to interpret, evaluate and communicate detailed written or verbal instructions to others accurately and easily. Ability to use the computer effectively and read written communications. Ability to perform numerous physical activities that require considerable use of your hands, arms and legs and moving your whole body, including prolonged or repeated standing, walking, climbing, sweeping, stooping, kneeling, shoveling, crouching, lifting and handling of materials. Ability to lift, push, pull or carry up to 15 pounds for the dissemination of documents, supplies, materials, etc. to various locations throughout the office/facility. Proficient hand/eye dexterity is essential to install, position or assemble objects. Must be able to communicate well enough to receive instructions and provide information to others. The above describes the physical and visual activities that are commonly associated with the performance of the essential functions of this job. "Commonly associated" is not intended to mean always or only. Different experiences may suggest other ways or circumstances where reasonable changes or accommodations are appropriate. Working Environment: Office and onsite residential apartment community. Must be able to respond to emergencies after normal business hours and on weekends when required to support on-site personnel. A telephone number where you can be reached after-hours must be provided to your manager. As an Equity Residential team member, you represent Equity. While you are on the job, Equity Residential expects you to wear clothing and accessories that are appropriate in a professional business environment. Clothing must be clean and in good repair as expected in a professional environment. Refer to Equity's Community Dress Code Guidelines for additional information.
    $118k-145k yearly Auto-Apply 6d ago
  • Senior Maintenance Technician - Academy Village

    Equity Residential 4.3company rating

    Los Angeles, CA job

    At Equity Residential, we're dedicated to creating thriving communities, and we invite you to be part of our team. Embracing values like Diversity, Sustainability, and Total Wellbeing, we foster a workplace culture of authenticity and collaboration. How We Deliver A Winning Performance: Question Authority Walk the TalkShare KnowledgeListen, not just HearSee the Glass Half FullTake Educated RisksEnjoy the RideShare the SpotlightDo the Right ThingTest Your Limits We Care About Your Total Wellbeing:Physical Wellbeing: Medical, dental, and vision care Social Wellbeing: 9 paid holidays, annual vacation time, paid sick leave, new parent benefits Financial Wellbeing: 401(k) Retirement Savings Plan, Rent Discounts, Competitive CompensationCommunity Wellbeing: Paid Community Service HoursCareer Wellbeing: Leadership DevelopmentLearn more about our Total Wellbeing program here. What You'll Be Doing:As a Senior Maintenance Technician, your day-to-day will involve addressing resident service requests, performing diverse hands-on maintenance tasks, and ensuring market-ready apartments. Additionally, you may assist in managing maintenance inventory and, in the absence of the Service Manager, assume managerial responsibilities, overseeing service requests and delegating tasks. Promptly addressing resident service requests Performing hands-on maintenance tasks, including plumbing, electrical work, and more Preparing market-ready apartments and maintaining community grounds Conducting regular community inspections to identify necessary repairs or replacements Assuming managerial responsibilities in the absence of the Service ManagerWhat You'll Need To Thrive:Hands-on maintenance experience in areas including, but not limited to plumbing, electrical, appliance, and HVAC is necessary High School diploma or equivalentA valid driver's license, good driving record, auto insurance, and reliable transportation is required if the employee will operate a motorized vehicle (e. g. , car, golf cart) during their workday and/or as part of their role. Computer literacy, and must be able to effectively communicate both orally and in writing in English for all work-related purposes Knowledge of federal and state apartment housing laws Availability to work a flexible schedule, including weekends EPA Section 608 Type I and Type II or Universal certification must be obtained within 90days of hire if required based on the needs of the community Must be able to respond to emergencies after normal business hours and on weekends when assigned on-call responsibilities; a telephone number where you can be reached after-hours must be provided to your manager Service team employees, with limited exceptions, are required to use their own smartphone to perform certain aspects of their job Bonus Qualifications:Trade school certification/diploma Managerial experience Residential or commercial property management, hospitality, or retail experience Salary: $28. 01 - $34. 23 per hour Employees are eligible for overtime pay and performance incentives. The successful candidate's starting pay will be determined based on job-related skills, experience, and qualifications. Qualified Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
    $28 hourly Auto-Apply 39d ago
  • Multisite Leasing Consultant - Villa Solana and Windridge

    Equity Residential 4.3company rating

    Laguna Hills, CA job

    At Equity Residential, we're dedicated to creating thriving communities, and we invite you to be part of our team. Embracing values like Diversity, Sustainability, and Total Wellbeing, we foster a workplace culture of authenticity and collaboration. How We Deliver A Winning Performance: Question Authority Walk the TalkShare KnowledgeListen, Not Just HearSee the Glass Half FullTake Educated RisksEnjoy the RideShare the SpotlightDo the Right ThingTest Your Limits We Care About Your Total Wellbeing:Physical Wellbeing: Medical, dental, and vision care Social Wellbeing: 9 paid holidays, annual vacation time, paid sick leave, new parent benefits Financial Wellbeing: 401(k) Retirement Savings Plan, Rent Discounts, Competitive CompensationCommunity Wellbeing: Paid Community Service HoursCareer Wellbeing: Leadership Development Learn more about our Total Wellbeing program here. What You'll Be Doing:A primary function of the Multi-Site Leasing Consultant role is to promote Equity Residentials brand for a defined set of communities to achieve maximum occupancy and revenue, as well as delivering a remarkable customer experience. The Multi-site Leasing Consultant spends approximately 60% of his/her time on new sales and tour management, 30% on resident relations and customer service and 10% on leasing administration. This position will utilize proven sales techniques and customer service skills to manage the sales process, from start to finish; presenting Equity Residential communities in a compelling way, building rapport with prospects and residents and providing a high level of customer service to support resident retention. This position will report to the Community Manager or Area Sales Manager. Promotes Equity Residential's brand. Under the direction of the Community, General, or Area Sales Manager, coordinates the schedule and times for dedicated in-person onsite presence at assigned properties based on business needs and occupancy/revenue goals, which can change on short notice. Proactively manages leads and customer experience using the Customer Relationship Management Software (CRM) at all assigned communities. Completes CRM tasks within the appropriate time frame. Promotes the communities based on the prospective resident's needs. Proactively manages the Tour Schedules. Inspects the community ready product and tour path daily. Employs effective selling techniques to close the sale. Cross-sells, both within assigned communities and other sister communities to meet the needs of the prospective residents. Maintains accurate and in-depth knowledge of all aspects of the community. Supports the community's marketing efforts. Monitors community trends to prepare for future occupancy needs. Provides leadership and mentorship to Leasing Consultants. Assists residents regarding payment and account ledger inquiries. Communicates effectively with the service and office team, as well as residents. Maintains market and community knowledge. Coordinate and support resident events as directed throughout the year, which may occur during evenings and weekends. Accurately and efficiently prepares and assists with all leasing documents. Assist with postings and notifications to the residents when assigned. Verifies all scheduled move-in files are complete. Completes all required training in a timely manner. Understands and complies with federal, state and local fair housing laws and standards, as well as landlord/tenant laws and regulations. Represents the Company in a professional manner at all times. What You'll Need To Thrive:Sales and Customer Service experience is preferred. High School diploma or equivalent. A valid driver's license, good driving record, auto insurance, and reliable transportation is required if the employee will operate a motorized vehicle (e. g. , car, golf cart) during their workday and/or as part of their role. Computer literacy and effective communication skills. Must be able to effectively communicate both orally and in writing in English for all work-related purposes. Knowledge of federal and state apartment housing laws Availability to work a flexible schedule, including weekends Office team employees, with limited exceptions, are required to use their own Smartphone to perform certain aspects of their job. The device must have updated software and must be password-protected and compliant with in-house security systems. Ability to use the computer effectively and read written communications. Ability to lift, push, pull or carry up to 15 pounds for the dissemination of documents, supplies, materials, etc. to various locations throughout the office/facility. May be required to climb stairs depending on the property structure. Salary: $23. 51 - $28. 73 per hour Employees are eligible for overtime pay and performance incentives. The successful candidate's starting pay will be determined based on job-related skills, experience, and qualifications.
    $23 hourly Auto-Apply 60d+ ago

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