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Fairfield Inn jobs in Avon, IN - 64 jobs

  • Operations Manager

    Fairfield Inn & Suites Columbus 4.1company rating

    Fairfield Inn & Suites Columbus job in Columbus, IN

    Our beautiful Fairfield Inn and Suites is looking for a talented leader in Columbus, IN. Must be customer service friendly, must be able to train, lead and engage with the staff! Fully staffed! Marriott brand experience preferred. This hotel features 96 guest rooms, a full bar, and over 3,000 square feet of meeting space. Quarterly Performance based Bonus Plan Paid Time Off 401k Medical / Dental / Vision / Critical Illness / Accident Insurances available Hotel Stay Discounts Relocation Assistance Available Job Description The Operations Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing employees, while maintaining the integrity of the hotel. Responsibilities will include but not be limited to: • Play a pivotal role in hotel sales efforts, including calling on top ten accounts, meeting clients, hosting luncheons and receptions, and meeting with on-site contacts on a daily, weekly and monthly basis. • Assist in creating a positive team-oriented environment which focuses on the guest, through employee development and motivation. • Tour the operating departments daily, making adjustments as needed via department heads. • Conduct weekly staff meetings, including weekly training sessions presented by managers and self-using the steps to effective training according to Everwood company standards, and the review of previous and future sales and operations efforts. • Meet all financial review dates and corporate directed programs in a timely fashion. • Ensure that all department heads maintain budgeted productivity levels and company standard checkbook accounting procedures. • Develop managers for future advancement through competency training and corporate sponsored training programs. • Maintain direct contact with and monitor the development of management trainees. • Ensure that training in service standards is taking place in each department using the steps to effective training according to company standards. • Inspect rooms regularly (weekly at a minimum) with both the Housekeeping Manager and Property Engineer. • Ensure complete processing of invoices daily by using the A/P process. • Ensure that all appropriate information for financial documents is received by the Corporate Office monthly, in compliance with the monthly accounting calendar. • Ensure the cleanliness and maintenance of the physical property through inspections and preventive maintenance programs with department managers. • Forecast monthly the hotel's financial position, by estimating revenues and line-by-line expenses. Analyze previous and projected data to generate an accurate reforecast. • Prepare and conduct all management interviews and follow hiring procedures according to company SOPs. • Interview all prospective final candidates for any vacant management position within the hotel prior to any offer being extended. • Motivate, coach, counsel and discipline all management personnel according to company SOPs and ensure that managers are in compliance with the standards in their administration of counseling and disciplinary steps. • Ensure that all employees receive fair and equitable treatment according to company SOP's. • Meet clients on the property, including meeting contacts and potential clients touring the property, to assist in the sales effort. • Be in the public areas during peak times, greeting guests and offering assistance as needed. • Ensure procedures for handling of the hotel safe specifically with regard to security and monthly safe audits are followed and occur. • Complete required corporate training modules and become certified to train those as required. • Ensure that all scheduled meetings take place on the property. Basic Qualifications • At least 3 years progressive experience in a hotel Prefer a 4-year college degree and at least 4 to 5 years of related experience; or a 2-year college degree and at least 5 to 6 years of related experience. Preferred Qualifications • Brand experience preferred. • Maintain a warm and friendly demeanor at all times. • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. • Must be able to multitask and prioritize departmental functions to meet deadlines. • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. • Maintain regular attendance in compliance with company Standards, as required by scheduling, which will vary according to the needs of the hotel. • Maintain high standards of personal appearance and grooming, which include wearing nametags. • Comply with Everwood company Standards and regulations to encourage safe and efficient hotel operations. • Must be effective in handling problems, including anticipating, preventing, identifying, and solving problems as necessary. • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives. • Must be able to maintain confidentiality of information. Physical requirements: • Long hours sometimes required. • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Be able to lift up to 20 pounds. • Must have valid driver's license for the applicable state. View all jobs at this company
    $39k-56k yearly est. 60d+ ago
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  • Hotel Houseman (Part-Time)

    Fairfield Inn 4.1company rating

    Fairfield Inn job in Avon, IN

    When a guest walks into a pristine lobby or enters their room for the first time with everything exactly placed just right it is the beginning of every detail, adding up to an experience our guests feel great about because they know they're in good hands while staying with us. As a Hotel Houseman, your contribution ensures each guest an enjoyable and comfortable stay which in turn creates a customer for life. Benefits Offered: Incentives $ Employee Referral Program $ Paid Time Off Paid Vacation (Full-Time) Merit Increase $ 401k with Employer Contribution (Full-Time) Medical, Dental, Vision (Full-Time) Life Insurance (Full-Time) Long-term/Short-term Disability (Full-Time) Accident (Full-Time) Critical Illness (Full-Time) Cross-training Opportunities Hotel Room Discounts Our Hotel Houseman makes a difference by: A warm, people-oriented demeanor A team-first attitude A gift for paying attention to the smallest details As Hotel Houseman, you will: Maintain a friendly, cheerful, and courteous demeanor always Respond promptly to requests from guests and other departments Identify and report preventative or other maintenance issues in public areas or guest rooms Set up furniture items in guest rooms as requested Retrieve items from shelves and storerooms, set up cleaning cart with supplies, constantly maintain carts and storerooms in a clean and orderly fashion to enhance efficiency and ease of cleaning rooms Clean and wipe windows, doors, walls, closets and fixtures in rooms, public areas, and hallways, often using ladders or stools to clean hard to reach areas, in order to maintain a clean, presentable, and attractive facility always. Wash shower walls and tub, clean toilet(s) and stall walls if applicable, wipe exposed pipes, clean mirrors, sink(s) and walls in order to have clean and sanitary guest and public restrooms Remove items from hallways and transport to service areas, including debris, unread newspapers, solid linens, and trash placed near Housekeeper carts. Clean, maintain, and store cleaning equipment Replace towels, soaps and all room amenities and restock literature that has been removed by previous guest or is soiled and torn to ensure adequate supply for arriving guests Vacuum rooms, public areas, and hallways, operate vacuums weighing up to 25 lbs., and lift/move heavy furniture in order to vacuum entire area of carpet including underneath furniture and hard-to-reach areas Inspect all room equipment (TV, lights/lamps, faucets, radios) to ensure proper working order and immediately report all room status and room maintenance deficiencies, in writing, to the Executive Housekeeper for prompt repair/resolution Secure and maintain custody of equipment, keys and supplies always in order to protect and preserve hotel property To be a successful Hotel Houseman, you need: A professional demeanor, clear communication skills and the ability to support multiple departments. Support all coworkers and treat them with dignity and respect. Minimum Requirements: The Hotel Houseman role requires continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 55 pounds without assistance and in excess of 55 pounds with assistance. You must also be able to stand and walk for an entire shift and perform repetitive motions. Grasp, turn and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Clean uniform and professional appearance. Perform other reasonable job duties as requested by Supervisor. Move, lift, carry, push, pull and place objects weighing less than 25 pounds without assistance. Schedule: Flexible Shifts Available -Morning/Evening/Night -Weekends -Full-Time/Part-Time MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varied needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws. If you are an individual with a disability and need assistance completing the online application, please call ************ extension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to ******************* “Applicant Accommodation” should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request accommodation to apply for a job.
    $23k-30k yearly est. Auto-Apply 60d+ ago
  • Night Service Rep Part Time-103020

    Extended Stay America 4.5company rating

    Greenwood, IN job

    The Night Service Representative Part Time responds to certain types of on-call business needs during overnight hours when the hotel lobby is closed and ensures services provided are consistent, courteous, and meet high standards of quality to maintain guest satisfaction. The associate must be able to respond to certain business needs during overnight hours, typically within 30 minutes of notification of the request. On-call business needs include guest key or access issues, noise complaints, emergencies at the hotel, or limited after-hours check-ins. Excellent opportunity to live onsite. The associate who performs this position is provided a guest hotel room for lodging as part of their employment and is on the overnight on-call schedule. The associate must be able to respond to certain business needs during overnight hours, typically within 30 minutes of notification of the request. On-call business needs include guest key or access issues, noise complaints, emergencies at the hotel, or limited after-hours check-ins. MAJOR /KEY JOB FUNCTIONS The following job duties will vary and may or may not be required to be performed during a given shift, depending on occurrences during said shift. * Attend to guests upon call notification from outside service agent for check-ins, emergency maintenance issues, guest noise complaints, and safety and security situations. * Maintain control of all hotel keys, including safeguarding from mishandling or theft. * Log keys in and out, when necessary. * Organize, confirm, process, and conduct limited guest check-ins/check-outs, including greeting and registering the guests, assigning rooms, issuing room keys, and collecting payments, when necessary. * Keep abreast of hotel policies, training, and safety procedures. * Ensure all safety, guest and security concerns are reported per company policy. * Supply guests with directions and information regarding property amenities, services, hours of operation and local areas of interest, when necessary. * Perform bookkeeping activities such as logging events, running reports and posting payments to guest folios, when necessary. * Maintain proficiency in all location computer and software systems. * Respond to emergency situations, communicates with first responders as necessary, addresses key activation issues, and responds to noise complaints, when necessary. * Associates in this position may be asked to cover another hotel in the area should critical staffing needs arise. * Other job duties as assiged by management. KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES * Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. * Document events in writing and prepare routine correspondence. * Operate the hotel mobile phone. * Speak effectively before groups of customers. Must be proficient in reading and speaking English. * Computer skills including the ability to access and accurately input information into a computer system including Microsoft Office Suite and the Hotel PMS system. * Excellent oral and written communication skills. * Friendly, cooperative manner and patience in dealing with guests and staff. * Professional appearance and demeanor. * Self-starter with the ability to prioritize and handle issues under pressure. * Strong time management and problem-solving skills. * Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals as well as compute rates, ratio, and percentage and to draw and interpret bar graphs. * Application of common sense understanding to carry out detailed written or oral instructions and deal with problems involving a few concrete variables in standardized situations. BENEFITS * Weekly Pay! * Competitive Wages * Great working environment * Employee Recognition Programs * Vision Insurance * 401(k) Savings Plan * Employee Assistance Program (EAP) * Employee Perks Progam offering discounts to major companies Compensation Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws. ENVIRONMENTAL JOB REQUIREMENTS The work environment characteristics/physical demands described here are representative of those an associate may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Associate must be able to respond to certain business needs during overnight hours, typically within 30 minutes of notification of the request. * While performing the duties of this job, the associate occasionally works near moving mechanical parts and in outside weather conditions and is occasionally exposed to fumes or airborne particles and toxic or caustic chemicals. * The noise level in the work environment is usually quiet to moderate. * Associate While performing the duties of this job, the associate is regularly required to stand; walk; navigate the hallways with prompt motion, use hands to finger, handle, or feel objects, reach, tools, or controls; operate a mobile phone, talk, see and hear. The associate is occasionally required to stoop, kneel, or smell. * The associate must be able to occasionally push/pull objects (carts/cleaning equipment) weighing up to 50 pounds. MINIMUM QUALIFICATIONS High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
    $25k-32k yearly est. 17d ago
  • Laundry Attendant

    Comfort Suites 3.8company rating

    Indianapolis, IN job

    You don't have to be a traveler to understand exactly how it feels to fall into a clean bed after a long day. As a Laundry Attendant, you appreciate the importance of clean sheets and fresh towels and take pride in your work. You also understand the importance of skillfully operating the equipment for safety. Your skill and care will give our guests sweet dreams. Benefits Offered: Incentives $ Employee Referral Program $ Paid Time Off Paid Vacation (Full-Time) Merit Increase $ 401k with Employer Contribution (Full-Time) Medical, Dental, Vision (Full-Time) Life Insurance (Full-Time) Long-term/Short-term Disability (Full-Time) Accident (Full-Time) Critical Illness (Full-Time) Cross-training Opportunities Hotel Room Discounts Schedule: Flexible Shifts Available -Morning/Evening/Night -Weekends -Full-Time/Part-Time Our Laundry Attendants makes a difference by: A gift for paying attention to the smallest details A warm, people-oriented demeanor A team-first attitude As Laundry Attendants, you will: Operate and monitor washing, drying machinery Select appropriate cleaning materials Maximize efficiency and conservation of water by controlling load content and size Remove debris from floor after each sorting Inspect cleanliness of articles removed from the washer, dryer, and place in clean linen carts Identify stained or damaged linen and determine status for repair, rewash, discard or review by supervisor Fold articles into designated sizes by hand or use of folding machine. Clean lint traps Maintain accurate records of items laundered Replenish laundry supplies as needed throughout shift Select necessary personal protective equipment for various surfaces and cleaning jobs Ensure cleanliness and condition of each assigned area meets standards Minimum Requirements: To be a successful Laundry Attendant, you need a professional demeanor, clear communication skills and appearance in a clean uniform is required. This job requires continuous movement, regularly bending below the knees, lifting, pushing, pulling, carrying, reaching overhead, and moving up to 55 pounds without assistance and in excess of 55 pounds with assistance. You must also be able to stand and walk for an entire shift and perform repetitive motions. Move over sloping, uneven, or slippery surfaces and steps. Grasp turn and manipulate objects varying in size and weight requiring fine motor skills and hand-eye coordination. Visually inspect tools, equipment, or machines (i.e., identify defects). Comply with all safety policies and report any maintenance, problems, safety hazards, accidents, and injuries. MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws. If you are an individual with a disability and need assistance completing the online application, please call ************ extension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to ******************* “Applicant Accommodation” should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request an accommodation to apply for a job
    $22k-27k yearly est. Auto-Apply 60d+ ago
  • Breakfast Attendant

    Comfort Suites 3.8company rating

    Indianapolis, IN job

    As a Breakfast Attendant, your welcoming smile and genuine care for making sure each guest has everything they need for breakfast will surely set the tone for a successful day. Schedule: Flexible Shifts Available -Morning/Evening/Night -Weekends -Full-Time/Part-Time Benefits Offered: Incentives $ Employee Referral Program $ Paid Time Off Paid Vacation (Full-Time) Merit Increase $ 401k with Employer Contribution (Full-Time) Medical, Dental, Vision (Full-Time) Life Insurance (Full-Time) Long-term/Short-term Disability (Full-Time) Accident (Full-Time) Critical Illness (Full-Time) Cross-training Opportunities Hotel Room Discounts Our Breakfast Attendant makes a difference by: A positive outlook and outgoing personality A team-first attitude A gift for paying attention to the smallest details As a Breakfast Attendant, you will: Welcome guests with genuine care Deliver highly attentive service Engage in polite conversation as time allows Be fully informed of continental breakfast options Set up the Breakfast area for service Stock all self-service areas with proper equipment and food items Always Maintain proper standards of sanitation and physical appearance of breakfast area Obtain food supplies from Food Storeroom Comply with all food safety and quality assurance standards Maintain clean safe environment Complete prep work as required for next shift break down the breakfast area returning all unused items to their appropriate places and store food and perishables according to procedures to avoid spoiling and loss. Clean chairs and tables and floor To be a successful Breakfast Attendant, you must have: A professional demeanor, a warm and welcoming personality, and ability to engage easily and actively connect with others is required. Must be genuinely caring, compassionate, and comfortable conversing with individuals from a variety of backgrounds and at all organizational levels. Speak with others using clear and professional language. Previous bartender experience is a big plus. Perform other reasonable job duties as requested by Supervisors. Minimum Requirements: The Breakfast Attendant role requires standing for long periods of time, or entire shifts. Professional appearance and clean uniform. Ability to move, lift, carry, push, pull and place objects weighing less than 50 pounds without assistance. Read and visually verify information in a variety of formats (e. g., small print). Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move over sloping, uneven, or slippery surfaces and steps. MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws. If you are an individual with a disability and need assistance completing the online application, please call ************ extension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to ******************* “Applicant Accommodation” should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request accommodation to apply for a job.
    $21k-25k yearly est. Auto-Apply 60d+ ago
  • Maintenance Manager - Non Exempt

    Residence Inn Noblesville 3.8company rating

    Noblesville, IN job

    Job Description No matter whether a guest arrives weary from their travels or excited for a vacation, as a Maintenance Manager, you know what to do to make them feel at home. They will appreciate the pristine appearance of the hotel, bright light bulbs in their room and a sparkling swimming pool. They will know you genuinely care about the quality of their stay when everything is in working order. Salary Offered: $47,513 - $56,065 Benefits Offered: Employee Referral Program $ Paid Vacation Merit Increase $ 401k with Employer Contribution (Full-Time) Medical, Dental, Vision (Full-Time) Life Insurance (Full-Time) Long-term/Short-term Disability (Full-Time) Accident (Full-Time) Critical Illness (Full-Time) Hotel Room Discounts Our Maintenance Manager makes a difference by: A warm, people-oriented demeanor A team-first attitude A knack for problem solving As Maintenance Manager, you will: Minimum Requirements: Maintain a friendly, cheerful, and courteous demeanor at all times Respond and attend to guests repair requests Communicate with guest/customers to resolve maintenance issues Perform scheduled preventative maintenance in guest rooms, meeting rooms, and/or public spaces a required, including flipping/inspecting mattresses, box springs, and assembling bed frames Visually inspect tools, equipment, or machines Display above average engineering operations skills and strong general mechanical ability Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, carpentry and finish skills, kitchen equipment, energy conservation, and/or general building Perform all surface preparation, painting, minor drywall and wood trip repair, light bulb and A/C filter replacement and complete thorough clean-up of painting or repair area Inspecting and repairing grout and caulking Maintain pool, chemicals, and pool equipment Test, troubleshoot and perform basic repair on all types of equipment (i.e. plunge toilets, change toilet seats, and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing maintenance work Follow company safety and security policies and procedures, report accidents injuries and unsafe work conditions Protect company assets Develop relationships with all departments and communicate regularly To be a successful Maintenance Manager, you need: A professional demeanor, a welcoming personality, and must be able to engage easily and actively connect with others. Be genuinely caring and compassionate and visibly demonstrate desire to understand others. Have natural instincts for problem solving. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team and to reach common goals, and listen and respond appropriately to concerns of other employees. Clean professional appearance. Minimum Requirements: The Maintenance Manager role requires standing for long periods of time, or entire shift. Grasp, turn and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move, lift, carry, push, pull and place objects weighing less than 50 pounds without assistance and heavier lifting or movement tasks with assistance. Scheduling is based on demand, and this role will require working weekend and/or PM shifts. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. MHG Hotels LLC seeks to attract and retain a high performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws. If you are an individual with a disability and need assistance completing the online application, please call ************ extension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to ******************* “Applicant Accommodation” should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request an accommodation to apply for a job.
    $47.5k-56.1k yearly 13d ago
  • Hotel Houseperson

    Comfort Suites 3.8company rating

    Indianapolis, IN job

    When a guest walks into a pristine lobby or enters their room for the first time with everything exactly placed just right it is the beginning of every detail adding up to an experience our guests feel great about because they know they're in good hands while staying with us. As a Hotel Houseperson your contribution ensures each guest an enjoyable and comfortable stay which in turn creates a customer for life. Benefits Offered: Incentives $ Employee Referral Program $ Paid Time Off Paid Vacation (Full-Time) Merit Increase $ 401k with Employer Contribution (Full-Time) Medical, Dental, Vision (Full-Time) Life Insurance (Full-Time) Long-term/Short-term Disability (Full-Time) Accident (Full-Time) Critical Illness (Full-Time) Cross-training Opportunities Hotel Room Discounts Schedule: Flexible Shifts Available -Morning/Evening/Night -Weekends -Full-Time/Part-Time Our Hotel Houseperson makes a difference by: A warm, people-oriented demeanor A team-first attitude A gift for paying attention to the smallest details As Hotel Houseperson, you will: Maintain a friendly, cheerful, and courteous demeanor always Respond promptly to requests from guests and other departments Identify and report preventative or other maintenance issues in public areas or guest rooms Set up furniture items in guest rooms as requested Retrieve items from shelves and storerooms, set up cleaning cart with supplies, constantly maintain carts and storerooms in a clean and orderly fashion to enhance efficiency and ease of cleaning rooms Clean and wipe windows, doors, walls, closets and fixtures in rooms, public areas, and hallways, often using ladders or stools to clean hard to reach areas, in order to maintain a clean, presentable, and attractive facility always. Wash shower walls and tub, clean toilet(s) and stall walls if applicable, wipe exposed pipes, clean mirrors, sink(s) and walls in order to have clean and sanitary guest and public restrooms Remove items from hallways and transport to service areas, including debris, unread newspapers, solid linens, and trash placed near Housekeeper carts. Clean, maintain, and store cleaning equipment Replace towels, soaps and all room amenities and restock literature that has been removed by previous guest or is soiled and torn to ensure adequate supply for arriving guests Vacuum rooms, public areas, and hallways, operate vacuums weighing up to 25 lbs., and lift/move heavy furniture in order to vacuum entire area of carpet including underneath furniture and hard-to-reach areas Inspect all room equipment (TV, lights/lamps, faucets, radios) to ensure proper working order and immediately report all room status and room maintenance deficiencies, in writing, to the Executive Housekeeper for prompt repair/resolution Secure and maintain custody of equipment, keys and supplies always in order to protect and preserve hotel property To be a successful Hotel Houseperson, you need: A professional demeanor, clear communication skills and the ability to support multiple departments. Support all coworkers and treat them with dignity and respect. Minimum Requirements: The Hotel Houseperson role requires continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 55 pounds without assistance and in excess of 55 pounds with assistance. You must also be able to stand and walk for an entire shift and perform repetitive motions. Grasp, turn and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Clean uniform and professional appearance. Perform other reasonable job duties as requested by Supervisor. Move, lift, carry, push, pull and place objects weighing less than 25 pounds without assistance. MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws. If you are an individual with a disability and need assistance completing the online application, please call ************ extension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to ******************* “Applicant Accommodation” should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request an accommodation to apply for a job
    $69k-99k yearly est. Auto-Apply 60d+ ago
  • Hotel Desk Clerk

    Comfort Suites 3.8company rating

    Indianapolis, IN job

    No matter whether a guest arrives weary from their travels or excited for a vacation, as a Hotel Desk Clerk, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence which in turn creates a customer for life. Benefits Offered: Incentives $ Employee Referral Program $ Paid Time Off Paid Vacation (Full-Time) Merit Increase $ 401k with Employer Contribution (Full-Time) Medical, Dental, Vision (Full-Time) Life Insurance (Full-Time) Long-term/Short-term Disability (Full-Time) Accident (Full-Time) Critical Illness (Full-Time) Cross-training Opportunities Hotel Room Discounts Our Hotel Desk Clerk makes a difference by: A warm, people-oriented demeanor A team-first attitude A gift for paying attention to the smallest details As Hotel Desk Clerk, you will: Organize, confirm, and process guest check-on/check-outs and adapt for any changes, verify guest identity Respond to and resolve guest requests Secure payments, verifying and adjusting billing as needed Provide guests with room and hotel information, directions, amenities, and local interests Run daily reports, reviewing to see what needs to be communicated to the next shift's staff Complete cashier and closing reports, counting the bank at the end of each shift securely Accept and record wake-up calls, delivering to the right department Maintain confidentiality of all guests, proprietary information Communicate any emergency, lost item, or theft to proper staff and/or authorities Report maintenance problems, accidents, and safety hazards Keep contingency lists in case of emergency and communicate and necessary messages Protect company assets Comply with all quality assurance expectations To be a successful Hotel Desk Clerk, you need: A professional demeanor A warm and welcoming personality and must be able to engage easily and actively connect with others. Be genuinely caring and compassionate and visibly demonstrate desire to understand others. Create confidence and trust, while communicating the right message at the right time. Be comfortable conversing with individuals from a variety of backgrounds and at all organizational levels. Be direct yet tactful and considerate of the audience. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Maintain awareness of undesirable people on premises. Clean professional appearance. Perform other reasonable job duties as requested by Supervisors. Minimum Requirements: The Hotel Desk Clerk role requires standing for long periods of time, or entire shifts. Read and visually verify information in a variety of formats (i.e., small print). Grasp, turn and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move, lift, carry, push, pull, and place objects weighing less than 25 pounds without assistance. Schedule: Flexible Shifts Available -Morning/Evening/Night -Weekends -Full-Time/Part-Time MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws. If you are an individual with a disability and need assistance completing the online application, please call ************ extension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to ******************* “Applicant Accommodation” should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request accommodation to apply for a job.
    $24k-30k yearly est. Auto-Apply 60d+ ago
  • Housekeeping Manager

    Residence Inn Noblesville 3.8company rating

    Noblesville, IN job

    Job Description When a guest walks into a pristine lobby or enters their room for the first time with everything exactly placed just right it is the beginning of every detail adding up to an experience our guests feel great about because they know they're in good hands while staying with us. As a Housekeeping Manager, your contribution ensures each guest an enjoyable and comfortable stay which in turn creates a customer for life. Salary Range: $47,513 - $56,065 annually Benefits Offered: Employee Referral Program $ Bonus Program $ Merit Increase $ Paid Vacation Flex Days 401k with Employer Contribution Medical, Dental, Vision Life Insurance Long-term/Short-term Disability Accident Insurance Critical Insurance Our Housekeeping Manager makes a difference by: A warm, people-oriented demeanor A team-first attitude A gift for paying attention to the smallest details As Housekeeping Manager, you will: To be successful in th Maintain a friendly, cheerful, and courteous demeanor at all times Oversee day to day activities of housekeeping and laundry team Ensure clean guest rooms and public areas Obtain list of rooms to be cleaned and prospective check-outs to prepare work assignments Inspect guest rooms, public areas, pool etc. after being cleaned by Housekeeping to ensure quality standards Effectively coordinate the efforts of Housekeeping with the Front Office, Laundry, and Maintenance departments Document and resolve issues with discrepant rooms with Front Desk Prepare, distribute, and communicate changes in assignment sheets/work boards Hire, train, schedule, evaluate, motivate, and coach employees Observe service behaviors of employees and provide feedback to individuals; continuously strive to improve service performance Listen and respond appropriately to concerns of other employees Handle guest problems and complaints seeking assistance as necessary Sets positive example for guest relations Manage linen inventory and guest supplies and order as needed Work effectively with Maintenance Department on guest room maintenance needs Ensure all employees have proper supplies, equipment, and uniforms Assist in all lost and found procedures Follow company safety and security procedures, report maintenance issues, safety hazards and accidents Comply will all company and brand standard To be a successful Housekeeping Manager, you need: A professional demeanor, clear communication skills and the ability to support interdepartmental teams to reach the common goal. Support all coworkers and treat them with dignity and respect. Minimum Requirements: The Housekeeping Manager role requires continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 55 pounds without assistance and in excess of 55 pounds with assistance. You must also be able to stand and walk for an entire shift and perform repetitive motions. Read and visually verify information in a variety of formats (i.e. small print). Grasp, turn and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Clean uniform and professional appearance. Perform other reasonable job duties as requested by Managers. MHG Hotels LLC seeks to attract and retain a high performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws. If you are an individual with a disability and need assistance completing the online application, please call ************ extension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to ******************* “Applicant Accommodation” should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request an accommodation to apply for a job.
    $47.5k-56.1k yearly 23d ago
  • Maintenance Technician I

    Drury Hotels 4.4company rating

    Indianapolis, IN job

    Starting at $23/hr Property Location: 9625 North Meridian Street - Indianapolis, Indiana 46290 You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow. WHAT YOU CAN EXPECT FROM US So. Much. More. Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish. * Incentives - Quarterly bonuses up to $3200/year (we succeed together!) based on hotel results * Work-life-balance - Flexible scheduling, paid time off, hotel discounts and free room nights * Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year * Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program * Retirement - Company-matched 401(k) * Award-winning - Ranked among Newsweek's America's Greatest Workplaces 2025 What you will do: Maintain safe and smooth-running physical hotel property and grounds. Ensure exceptional, positive experiences for our diverse team members and guests. * Complete repairs on a variety of systems such as plumbing, electrical, refrigeration, kitchen equipment, light carpentry, painting, and HVAC systems. * Develop, implement, and monitor programs to ensure a safe facility and work environment in compliance with all appropriate regulations: ergonomic, emergency response, and injury prevention. * Keep detailed records and reports. * Provide ongoing training to Maintenance Tech I team members. * Collaborate with management to recruit, interview, and schedule for department needs. * Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude. What we expect of you: With your can-do spirit and unique personality, you will shine at Drury Hotels. We seek self-motivated, organized team members with these qualifications. * Advanced maintenance knowledge and skills, with ability to handle all aspects of hotel maintenance * Capacity to provide ongoing training for Maintenance Tech I team members * Knowledge of water chemistry, water testing, filtration, and mechanical operations * Experience in developing, implementing, and monitoring programs to ensure work and safety compliance with ergonomic, emergency-response, and injury-prevention regulations * Knowledge of building maintenance, including minor electrical repair, and plumbing * Ability to speak, write, and receive direction (written and verbal direction) in English * Flexibility to be available for emergency repairs Rise. Shine. Work Happy. Hiring Immediately!
    $23 hourly Auto-Apply 9d ago
  • Bartender - Fairfield Inn & Suites

    Fairfield Inn & Suites Columbus 4.1company rating

    Fairfield Inn & Suites Columbus job in Columbus, IN

    Come join our dynamic team at the beautiful Fairfield Inn & Suites2820 Merchants Mile - Columbus, IN OPEN INTERVIEWS - EVERY WEDNESDAY2PM - 4PM Just walk in! No Phone calls please. Ask for Larry! -Great starting pay and flexible shifts! -Up to 15 PTO Days per year for FT and PT! -Medical, Dental and Vision Insurance -Critical Illness and Accident Insurances -Monthly and Referral Bonus -401k -Pet Insurance -Brand Travel Discounts JOB SUMMARY A Bartender is primarily responsible for set-up of the bar, taking drink orders from customers, and preparing and serving alcoholic and non-alcoholic beverages in accordance to standards and procedures. Assists with food prep and service for the lounge. QUALIFICATION STANDARDS • Greet guests and provide menus and information • Locks and stores all beverage, food and other equipment items, deposits cash drops and secures bank. • Comply with attendance rules and be available to work on a regular basis. • Arrange and cleans bar glassware and bottles • Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages • Check customers' I.D. • Follow all health and safety regulations • Control and limit waste • Maintain bar and lounge cleanliness • Follow all rotation procedures to ensure freshness and quality • Slice and prepares garnishes • To inventory all beverage products, mixers, etc., prior to and after each event for cost reconciliation purposes. • Assist with all reasonable bar back duties as required • Assist with preparation and service of bar menu Education & Experience: • No formal education needed • Hotel experience preferred • Must be able to communicate in English • Must have basic knowledge of food and beverage preparation and service of various alcoholic beverages. • Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, total all other charges, and understand portion sizes. Physical requirements: • Ability to bend, lift, and be standing or walking during entire shift • Ability to stand and work in confined spaces for long periods of time with or without reasonable accommodation. • Perform other reasonable job duties as requested by Supervisors. • Ability to lift, pull, and push moderate weight (minimum of 20 lbs Equal Opportunity Employer (M/F/D/V) View all jobs at this company
    $18k-26k yearly est. 60d+ ago
  • Front Desk Supervisor

    Fairfield Inn 4.1company rating

    Fairfield Inn job in Avon, IN

    No matter whether a guest arrives weary from their travels or excited for a vacation, as a Front Desk Supervisor, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence which in turn creates a customer for life. Benefits Offered: Incentives $ Employee Referral Program $ Paid Time Off Paid Vacation (Full-Time) Merit Increase $ 401k with Employer Contribution (Full-Time) Medical, Dental, Vision (Full-Time) Life Insurance (Full-Time) Long-term/Short-term Disability (Full-Time) Accident (Full-Time) Critical Illness (Full-Time) Cross-training Opportunities Hotel Room Discounts Schedule: Flexible Shifts Available -Morning/Evening/Night -Weekends -Full-Time/Part-Time Our Front Desk Supervisor makes a difference by: A warm, people-oriented demeanor A team-first attitude A gift for paying attention to the smallest details As Front Desk Supervisor, you will: Maintain a friendly, cheerful, and courteous demeanor at all times Utilize interpersonal and communication skills to lead, influence and encourage others, and lead by example Encourage and build mutual trust, respect, and cooperation among team members Serve as a role model to demonstrate appropriate behaviors Strive to improve service performance Communicate clear and consistent message regarding Front Desk goals to produce desired results Develops specific goals and plans to prioritize, organize, standards and meeting the expectations of customers on a daily basis Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge and skills Help train staff on front desk shift operations Organize, confirm, and process guest check-on/check-outs and adapt for any changes, verify guest identity Respond to and resolve guest requests Secure payments, verifying and adjusting billing as needed Provide guests with room and hotel information, directions, amenities, and local interests Run daily reports, reviewing to see what needs to be communicated to the next shift's staff Complete cashier and closing reports, counting the bank at the end of each shift securely Accept and record wake-up calls, delivering to the right department Maintain confidentiality of all guests, proprietary information Communicate any emergency, lost item, or theft to proper staff and/or authorities Report maintenance problems, accidents, and safety hazards Keep contingency lists in case of emergency and communicate and necessary messages Protect company assets Comply with all quality assurance expectations To be a successful Front Desk Supervisor, you need: A professional demeanor, a warm and welcoming personality, and must be able to engage easily and actively connect with others. Be genuinely caring and compassionate and visibly demonstrate desire to understand others. Have natural instincts and insight for finding the best solution to unclear situations, issues, and problems. Create confidence and trust, while communicating the right message at the right time. Be comfortable conversing with individuals from a variety of backgrounds and at all organizational levels. Be direct yet tactful and considerate of the audience. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Maintain awareness of undesirable persons on premises. Clean professional appearance. Perform other reasonable job duties as requested by Supervisors. Minimum Requirements: The Front Desk Supervisor role requires standing for long periods of time, or entire shift. Read and visually verify information in a variety of formats (i.e., small print). Grasp, turn and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move, lift, carry, push, pull and place objects weighing less than 25 pounds without assistance. MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws. If you are an individual with a disability and need assistance completing the online application, please call ************ extension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to ******************* “Applicant Accommodation” should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request an accommodation to apply for a job.
    $28k-36k yearly est. Auto-Apply 60d+ ago
  • Area Director of Sales - Columbus Market

    Fairfield Inn & Suites Columbus 4.1company rating

    Fairfield Inn & Suites Columbus job in Columbus, IN

    Everwood is a fast-growing hospitality management company that is looking for you. We take pride in creating memorable experiences for our associates, guests, ownership, and our communities. We care for people so they can be their best! Care is at the heart of what we do. Job Description The Area Director of Sales is responsible for directing, coordinating, training, and supervising the Sales Managers, Coordinators/Administrative Assistants in all sales-related activities, including direct sales efforts, follow-up, and proper sales administration. He/she is also responsible for growing existing accounts and generating new business to ensure that Room revenues meet or exceed budget in order to maximize revenue and profits and improve the hotel's performance in the marketplace. This role will be responsible for multiple properties within a geographically centralized area. Responsibilities will include but not be limited to: Supervise, administer, and ensure timely completion of all activities of the Sales discipline for all properties assigned. Develop a full working knowledge of the operations of the hotels, including Food and Beverage, Guest Services, and Reservations. Develop a complete knowledge of company sales policies and SOPs and ensure knowledge of and adherence to those policies by the sales team. Develop and maintain market awareness to ensure the ability to predict revenue opportunities and set proactive strategies. Meet or exceed goals set by the individual property and cumulatively for the assigned portfolio. Operate the Sales Department within the established sales expense budget. Participate in required M.O.D. and Saturday office coverage as scheduled. Coordinate group, transient, and catering bookings to maximize profits. Initiate and follow up on leads. Maintain and participate in an active sales solicitation program. Monitor production of all top accounts, evaluate market trends, and ensure that the Sales Team is held accountable for those accounts within their respective territories. Coordinate all non-group transient sales and catering solicitations to maximize overall profits. Administer training in the Sales and Catering departments, according to Company standards. Assist in the preparation of required reports in a timely manner. Conduct weekly sales meetings according to company standards. Be familiar with all company sales policies and selling techniques with an emphasis on maximizing occupancy, and Average Daily Rate (ADR) revenues. Conduct all Sales Team Performance Appraisals according to company SOP's. (Where applicable) Motivate, coach, counsel, and discipline all Sales and Catering department personnel according to company SOPs. Review meeting planner evaluations as received to ensure that any problems are rectified. Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property, and ensure that all Sales Managers conduct thorough site inspections. Develop strategies to increase share from competitors when the hotel revenue penetration goals are not being met. Use your property's computerized sales management system to manage the hotel's business, including (but not limited to) generating reports, entering the industry, blocking space, and building accounts. Monitor the Sales incentive plans and ensure that Sales staff can explain their potential earnings and benefits and assist in ensuring that incentives are processed and paid according to the specified time period for each plan. Ensure that Sales Managers are planning and executing sales trips as outlined in quarterly Key Result Areas (KRA's) and in the Sales budget, including preplanning, setting appointments, and executing sales calls. Coordinate the preparation of complete and accurate end-of-month reports, according to company SOP. Ensure that Sales Managers can explain the importance and components of the report. Coordinate preparation of the annual revenue budget. Coordinate preparation of the annual Marketing Plan. Coordinate and direct preparation of the monthly Room revenue forecast for the current and upcoming months and assist in ensuring accuracy within a 5% margin of error. Basic Qualifications At least 6 years of progressive hotel sales experience; or a 4-year college degree and at least 3 years of related experience; or a 2-year college degree and at least 5 years of hotel sales experience. Supervisory experience is required. Must have a driver's license in the applicable state. Must be proficient in Windows, Company approved spreadsheets and word processing Physical requirements: Ability to lift, pull, and push moderate weight (minimum of 20 lbs.) Ability to bend, lift, and be standing or walking during the entire shift. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful, high-pressure situations. Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests Equal Opportunity Employer (M/F/D/V) View all jobs at this company
    $68k-102k yearly est. 60d+ ago
  • Guest Room Attendant (Part-Time)

    Comfort Suites 3.8company rating

    Indianapolis, IN job

    When a guest walks into our rooms - imagine the first look around they take. Followed by the sigh of relief because they've arrived in their home away from home, be it for a night or a week, and it's perfect. Everything is exactly in its place- crisp, pressed linens, perfectly placed pillows, sparkling mirror, and every detail adding up to an experience our guests feel great about because they know they're in good hands while staying with us. As a Guest Room Attendant, your contribution helps ensure guests an enjoyable and comfortable stay which in turn creates a customer for life. Benefits Offered: 401k Medical, Dental, Vision Life Insurance Long-term/Short-term disability Accident Insurance Paid Vacation Incentives Referral Program PTO Annual Increases Cross-training opportunities Associate Discounts Schedule: Day Shifts Weekend Availability Flexible schedule Part-Time Our Housekeeping team makes a difference by: A warm, people-oriented demeanor A team-first attitude A gift for paying attention to the smallest details As Guest Room Attendant, you will: Clean, dust, polish, and vacuum to make sure guest rooms and bathrooms meet hotel standards. Change linens, make beds, and leave the bathroom sparkling. Restock all guest room supplies, like soap and shampoo. Organize your linen closet, restock your cart, and get ready for the next day before your shift ends each day. Remove trash and dirty linens Greet guests that you encounter during your shift with a friendly smile. Ensure all rooms are cared for and inspected according to standards Protect equipment and make sure there are no inadequacies Notify superiors of any damages, deficits, and disturbances. Adhere strictly to rules regarding health and safety and be aware of any company-related practices Ability to work with little supervision and maintain a high level of performance Customer-oriented and friendly Prioritization and time management skills Working quickly without compromising quality To be successful in this role, you need: a professional demeanor clear communication skills and appearance in a clean uniform is required. This job requires continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 25-30 pounds. You must also be able to stand and walk for an entire shift and perform repetitive motions. Minimum Requirements: High School Diploma or equivalent Must be able to stand for at least 8 hours MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws. If you are an individual with a disability and need assistance completing the online application, please call ************ extension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to ******************* “Applicant Accommodation” should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request accommodation to apply for a job
    $20k-25k yearly est. Auto-Apply 46d ago
  • Night Auditor

    Fairfield Inn & Suites Columbus 4.1company rating

    Fairfield Inn & Suites Columbus job in Columbus, IN

    Come join our dynamic team at the beautiful Fairfield Inn & Suites2820 Merchants Mile - Columbus, IN OPEN INTERVIEWS - EVERY WEDNESDAY2PM - 4PM Just walk in! No Phone calls please. Ask for Larry! -Great starting pay and flexible shifts! -Up to 15 PTO Days per year for FT and PT! -Medical, Dental and Vision Insurance -Critical Illness and Accident Insurances -Monthly and Referral Bonus -401k -Pet Insurance -Brand Travel Discounts Night Auditor The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing, and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations. Education & Experience: • High School diploma or equivalent and/or one year of progressive experience in a hotel or related field required. Physical Requirements: • Flexible and long hours sometimes required. • Sedentary work, exerting up to 10 pounds of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. • Late night shift. Mental Requirements: • Must be able to convey information and ideas clearly. • Must be able to evaluate and select among alternative courses of action quickly and accurately. • Must work well in stressful, high-pressure situations. • Must be able to show initiative in job performance, including anticipating what needs to be done before it becomes a necessity. • Must maintain composure and objectivity under pressure. • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary. • Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust, or modify to meet the constraints of the particular need. • Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests. • Must be able to work with and understand financial information and data, and basic arithmetic functions. • Must be willing to cross train in other accounting or hotel-related areas. • Must be able to prioritize job functions in order to meet deadlines. DUTIES & FUNCTIONS ___________________________________________ Essential: • Approach all encounters with guests and employees in a friendly, service-oriented manner. • Maintain regular attendance in compliance with Everwood Hospitality Service standards, as required by scheduling, which will vary according to the needs of the hotel. • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working. • Always comply with Everwood Hospitality Service standards and regulations to encourage safe and efficient hotel operations. • Always maintain a warm and friendly demeanor. • Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees. • Perform guest services functions as required (i.e., check guests in and out, take reservations, enter wake-up calls, etc.). • Audit and reconcile financial and statistical reports. • Prepare and distribute necessary daily reports as required (i.e., Daily Operating Report, Discount programs, Tax Reports, etc.) according to hotel standards. • Prepare and distribute month-end reports. • Audit and reconcile all Front Desk and Food & Beverage Cashier's work. • Audit, reconcile, consolidate, and transmit all credit cards on a timely basis. • Prioritize job functions in order to meet deadlines. • Ensure accuracy of all numbers reported including statistics. • Input and update financial information into corporate communications network. • Perform daily, weekly, monthly, and annual data processing system functions as required. • Keep management abreast of any unusual operational or financial events and/or deviations of policies or procedures. Marginal: • Maximize productivity, identify problem areas, and assist in finding and implementing solutions. • Respond to governmental inquires upon receipt. • Handle guest requests. • Attend meetings/training as required by management. • Perform other duties as requested by management. View all jobs at this company
    $24k-29k yearly est. 60d+ ago
  • Second Shift Laundry Attendant

    Holiday Inn Airport Indianapolis, In 4.1company rating

    Indianapolis, IN job

    Job DescriptionLOCATION NAME of Schahet Hotels is currently seeking a Laundry Attendant to join our growing housekeeping team! About Us As a leader in the hospitality industry, Schahet Hotels has built a reputation based on exceptional culture and superior service. We have earned the title of “Best Places to Work” the past 3 years (‘21, ‘22, ‘23) and are excited to expand our team as we continue to grow! While a large organization, we believe culture is the forefront of our business. We refer to our shared values as RISE: Respect, Integrity, Service, and Excitement. We believe that when our team members are happy, everyone benefits! Benefits Insurance Medical Dental Vision VPS PTO Employee Discount Employee Assistance Program 401K w/ Match Life Insurance Referral Bonus Program Responsibilities Qualifications High school diploma or GED preferred Previous housekeeping experience preferred Attention to detail Previous customer service experience Available to work nights, weekends, and holidays as needed EEO We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $22k-26k yearly est. 4d ago
  • Hotel General Manager

    Fairfield Inn & Suites Columbus 4.1company rating

    Fairfield Inn & Suites Columbus job in Columbus, IN

    Our beautiful Fairfield Inn and Suites is looking for a talented leader in Columbus, IN. Must be customer service friendly, must be able to train, lead and engage with the staff! Fully staffed! Marriott brand experience preferred. This hotel features 96 guest rooms, a full bar, and over 3,000 square feet of meeting space. Quarterly Performance based Bonus Plan Paid Time Off 401k Medical / Dental / Vision / Critical Illness / Accident Insurances available Hotel Stay Discounts Relocation Assistance Available Job Description The General Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing employees, while maintaining the integrity of the hotel. Responsibilities will include but not be limited to: • Play a pivotal role in hotel sales efforts, including calling on top ten accounts, meeting clients, hosting luncheons and receptions, and meeting with on-site contacts on a daily, weekly and monthly basis. • Assist in creating a positive team-oriented environment which focuses on the guest, through employee development and motivation. • Tour the operating departments daily, making adjustments as needed via department heads. • Conduct weekly staff meetings, including weekly training sessions presented by managers and self-using the steps to effective training according to Everwood company standards, and the review of previous and future sales and operations efforts. • Meet all financial review dates and corporate directed programs in a timely fashion. • Ensure that all department heads maintain budgeted productivity levels and company standard checkbook accounting procedures. • Develop managers for future advancement through competency training and corporate sponsored training programs. • Maintain direct contact with and monitor the development of management trainees. • Ensure that training in service standards is taking place in each department using the steps to effective training according to company standards. • Inspect rooms regularly (weekly at a minimum) with both the Housekeeping Manager and Property Engineer. • Ensure complete processing of invoices daily by using the A/P process. • Ensure that all appropriate information for financial documents is received by the Corporate Office monthly, in compliance with the monthly accounting calendar. • Ensure the cleanliness and maintenance of the physical property through inspections and preventive maintenance programs with department managers. • Forecast monthly the hotel's financial position, by estimating revenues and line-by-line expenses. Analyze previous and projected data to generate an accurate reforecast. • Prepare and conduct all management interviews and follow hiring procedures according to company SOPs. • Interview all prospective final candidates for any vacant management position within the hotel prior to any offer being extended. • Motivate, coach, counsel and discipline all management personnel according to company SOPs and ensure that managers are in compliance with the standards in their administration of counseling and disciplinary steps. • Ensure that all employees receive fair and equitable treatment according to company SOP's. • Meet clients on the property, including meeting contacts and potential clients touring the property, to assist in the sales effort. • Be in the public areas during peak times, greeting guests and offering assistance as needed. • Ensure procedures for handling of the hotel safe specifically with regard to security and monthly safe audits are followed and occur. • Complete required corporate training modules and become certified to train those as required. • Ensure that all scheduled meetings take place on the property. Basic Qualifications • At least 3 years progressive experience in a hotel or a related field; Prefer a 4-year college degree and at least 4 to 5 years of related experience; or a 2-year college degree and at least 5 to 6 years of related experience. Preferred Qualifications • Brand experience preferred. • Maintain a warm and friendly demeanor at all times. • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. • Must be able to multitask and prioritize departmental functions to meet deadlines. • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. • Maintain regular attendance in compliance with company Standards, as required by scheduling, which will vary according to the needs of the hotel. • Maintain high standards of personal appearance and grooming, which include wearing nametags. • Comply with Everwood company Standards and regulations to encourage safe and efficient hotel operations. • Must be effective in handling problems, including anticipating, preventing, identifying, and solving problems as necessary. • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives. • Must be able to maintain confidentiality of information. Physical requirements: • Long hours sometimes required. • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Be able to lift up to 20 pounds. • Must have valid driver's license for the applicable state. View all jobs at this company
    $73k-101k yearly est. 60d+ ago
  • Maintenance Manager - Non Exempt

    Residence Inn Noblesville 3.8company rating

    Noblesville, IN job

    No matter whether a guest arrives weary from their travels or excited for a vacation, as a Maintenance Manager, you know what to do to make them feel at home. They will appreciate the pristine appearance of the hotel, bright light bulbs in their room and a sparkling swimming pool. They will know you genuinely care about the quality of their stay when everything is in working order. Salary Offered: $47,513 - $56,065 Benefits Offered: Employee Referral Program $ Paid Vacation Merit Increase $ 401k with Employer Contribution (Full-Time) Medical, Dental, Vision (Full-Time) Life Insurance (Full-Time) Long-term/Short-term Disability (Full-Time) Accident (Full-Time) Critical Illness (Full-Time) Hotel Room Discounts Our Maintenance Manager makes a difference by: A warm, people-oriented demeanor A team-first attitude A knack for problem solving As Maintenance Manager, you will: Minimum Requirements: Maintain a friendly, cheerful, and courteous demeanor at all times Respond and attend to guests repair requests Communicate with guest/customers to resolve maintenance issues Perform scheduled preventative maintenance in guest rooms, meeting rooms, and/or public spaces a required, including flipping/inspecting mattresses, box springs, and assembling bed frames Visually inspect tools, equipment, or machines Display above average engineering operations skills and strong general mechanical ability Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, carpentry and finish skills, kitchen equipment, energy conservation, and/or general building Perform all surface preparation, painting, minor drywall and wood trip repair, light bulb and A/C filter replacement and complete thorough clean-up of painting or repair area Inspecting and repairing grout and caulking Maintain pool, chemicals, and pool equipment Test, troubleshoot and perform basic repair on all types of equipment (i.e. plunge toilets, change toilet seats, and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing maintenance work Follow company safety and security policies and procedures, report accidents injuries and unsafe work conditions Protect company assets Develop relationships with all departments and communicate regularly To be a successful Maintenance Manager, you need: A professional demeanor, a welcoming personality, and must be able to engage easily and actively connect with others. Be genuinely caring and compassionate and visibly demonstrate desire to understand others. Have natural instincts for problem solving. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team and to reach common goals, and listen and respond appropriately to concerns of other employees. Clean professional appearance. Minimum Requirements: The Maintenance Manager role requires standing for long periods of time, or entire shift. Grasp, turn and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move, lift, carry, push, pull and place objects weighing less than 50 pounds without assistance and heavier lifting or movement tasks with assistance. Scheduling is based on demand, and this role will require working weekend and/or PM shifts. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. MHG Hotels LLC seeks to attract and retain a high performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws. If you are an individual with a disability and need assistance completing the online application, please call ************ extension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to ******************* “Applicant Accommodation” should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request an accommodation to apply for a job.
    $47.5k-56.1k yearly Auto-Apply 60d+ ago
  • Executive Housekeeper

    Staybridge Suites 4.2company rating

    Indianapolis, IN job

    Join our housekeeping team as a dedicated Executive Housekeeper committed to maintaining clean, comfortable, and welcoming guest rooms and public spaces. We are actively seeking individuals who take pride in attention to detail and have a strong work ethic. This role is key to ensuring our guests have a memorable stay through spotless accommodations. Benefits: MEC Plus Advantage Plan/Dental/Vision/Supplemental Coverage with Reliance Standard Paid Holiday for Full Time/Part Time - Upon hire Paid Time Off for Full Time/Part Time - 6 Months of Service Nationwide Employee Stay Discounts for Hotel Brand Responsibilities: Managing and coordinating all facets of the Housekeeping and Laundry Department within the hotel Ensure high levels of guest service and satisfaction with cleanliness and comfort of guest facilities Assists in the maintenance of cost control system for staffing linen inventories and cleaning supplies Inspects guest rooms by visually viewing room and documenting discrepancies on a daily / weekly basis to ensure standards are me Assists, on an as needed basis, other departments by scheduling work projects and accomplishes cleaning of property
    $27k-36k yearly est. 43d ago
  • Breakfast Attendant

    Residence Inn Noblesville 3.8company rating

    Noblesville, IN job

    Job Description As a Breakfast Attendant, your welcoming smile and genuine care for making sure each guest has everything they need for breakfast will surely set the tone for a successful day. Benefits Offered: Incentives $ Employee Referral Program $ Paid Time Off Paid Vacation (Full-Time) Merit Increase $ 401k with Employer Contribution (Full-Time) Medical, Dental, Vision (Full-Time) Life Insurance (Full-Time) Long-term/Short-term Disability (Full-Time) Accident (Full-Time) Critical Illness (Full-Time) Cross-training Opportunities Hotel Room Discounts Our Breakfast Attendant makes a difference by: A positive outlook and outgoing personality A team-first attitude A gift for paying attention to the smallest details As a Breakfast Attendant, you will: Welcome guests with genuine care Deliver highly attentive service Engage in polite conversation as time allows Be fully informed of continental breakfast options Set up the Breakfast area for service Stock all self-service areas with proper equipment and food items Always Maintain proper standards of sanitation and physical appearance of breakfast area Obtain food supplies from Food Storeroom Comply with all food safety and quality assurance standards Maintain clean safe environment Complete prep work as required for next shift break down the breakfast area returning all unused items to their appropriate places and store food and perishables according to procedures to avoid spoiling and loss. Clean chairs and tables and floor To be a successful Breakfast Attendant, you must have: A professional demeanor, a warm and welcoming personality, and ability to engage easily and actively connect with others is required. Must be genuinely caring, compassionate, and comfortable conversing with individuals from a variety of backgrounds and at all organizational levels. Speak with others using clear and professional language. Previous bartender experience is a big plus. Perform other reasonable job duties as requested by Supervisors. Minimum Requirements: The Breakfast Attendant role requires standing for long periods of time, or entire shifts. Professional appearance and clean uniform. Ability to move, lift, carry, push, pull and place objects weighing less than 50 pounds without assistance. Read and visually verify information in a variety of formats (e. g., small print). Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move over sloping, uneven, or slippery surfaces and steps. Schedule: Flexible Shifts Available -Morning/Evening/Night -Weekends -Full-Time/Part-Time MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws. If you are an individual with a disability and need assistance completing the online application, please call ************ extension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to ******************* “Applicant Accommodation” should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request accommodation to apply for a job.
    $21k-25k yearly est. 29d ago

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