Benefits:
401(k)
Paid time off
Training & development
LTD Hospitality Group has an immediate opening for you to join our team as a Housekeeper/Room Attendant. As a Housekeeper with LTD, you will make a difference in the lives of people every single day. You will help them in a significant and tangible way by making sure our guest's home away from home is clean, welcoming, and comfortable!
We will train you as you begin an exciting career with unlimited opportunities to thrive within LTD's growing portfolio of properties.
This position is best suited for someone who enjoys going above and beyond to surpass guest expectations and has attention to detail.
The Room Attendant will be responsible for cleanliness, arrangement and supply of guest rooms in an assigned section.
Clean and return vacant dirty rooms to a vacant ready status, and occupied dirty rooms to an occupied clean status. Cleaning includes lighting fixtures, ceilings and vents, walls, mattresses, furniture, windows and windowsills and coverings, floors and carpets and kitchen area.
Replenish supplies such as drinking glasses and writing supplies.
Tidy guest rooms as required.
Assist in general clean program by changing all blankets, bedspreads, and mattress pads every 60 days or to brand standard.
Complete assigned daily room projects (thresholds, patios, etc.).
Assist in the carpet care program by spot cleaning guestroom carpets as the room is being cleaned.
Maintain a clean and orderly housekeeping cart.
Report any material discrepancies beyond the scope of the Housekeeping Department to the Engineering Department via Front Desk hot log or work order.
Assist in maintaining other areas of the hotel in a clean and orderly condition, (i.e. associate lounge, associate locker room, and back of the house area).
Respond to guest requests and inquiries immediately.
Maintain consistently high standards as outlined in the Self-Inspection.
Other duties, projects, and tasks as assigned.
Required Knowledge, Skills and Abilities (KSAs) To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the requirements listed below are representative of knowledge, skills and or ability required.
Have thorough knowledge of emergency procedures.
Requires good communication skills, both verbal and written.
Requires excellent attention to detail
Must be able to move luggage, packages or furniture weighing up to 30 lbs.
Must be able to work weekends and holidays.
LTD Hospitality Group has taken pride in superior hotel development and management for more than 30 years and is a recognized leader managing top-performing brands under Marriott, Hilton, Hyatt and InterContinental Hotel Group flags.LTD's core values focus on people, relationships and opportunities. The LTD culture was established by the founding partners and to this day continues to guide the successful performance and profitability of our hotels, while maintaining the highest standards of quality, service and cleanliness.
The greatest key to our success is our people. Our diverse team of associates is responsible for creating a distinctive experience that keeps our customers coming back. We recognize that our people are our most valuable asset and are committed to investing in them. We provide comprehensive training, as well as career advancement opportunities for all of our associates. We also offer competitive benefits to ensure that a career at LTD is satisfying and rewarding in all aspects.
Benefits
Medical, Dental, Vision & 401 (k) with company match
Group Life & Accidental Death & Dismemberment Insurance
Hotel Discounts
Generous Paid Time Off
Training and Development, Opportunities for Growth, and Much More!
Please visit ************************************************ to learn more about the LTD family and apply today to join our team!
LTD is committed to providing equal employment opportunity in all aspects of employment to all applicants and employees, regardless of age, color, race, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, disability, veteran status, genetic information or other legally protected status.
Compensation: $15.00 per hour
Your home away from home, the staff at Fairfield Inn & Suites by Marriott is dedicated to your comfort. You'll enjoy easy access to Colonial Williamsburg, Busch Gardens and Water Country USA, Jamestown Settlement and Yorktown Victory Center, and happily return to a guestroom and staff dedicated to your comfort.Ideal for the business traveler, our Williamsburg Marriott is just minutes away from College of William & Mary, Sentara Hospital, Cheatham Annex, Camp Peary and Fort Eustis. For sporting events, we are near Warhill Sports Complex, James City Recreation Center, Hornsby Middle School and York County Sports Complex.
$15 hourly Auto-Apply 60d+ ago
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Maintenance Tech
Fairfield Inn & Suites 4.1
Fairfield Inn & Suites job in Williamsburg, VA
Job DescriptionBenefits:
401(k)
Employee discounts
Health insurance
Paid time off
Training & development
Wellness resources
LTD Hospitality Group is seeking highly motivated individuals with expertise in the maintenance field. Our ideal candidates should exude a passion for the hospitality industry and cultivate an exceptional guest experience. If you are looking for an exciting career with unlimited opportunities to thrive within LTDs growing portfolio of properties, we have an immediate opening for you to join our team as a Maintenance Technician.
The Maintenance Technician performs scheduled cleaning and maintenance in guest rooms and throughout the hotel to ensure hotel is maintained according to the highest standards of cleanliness and repair.
Perform the guest room preventive maintenance and general clean program on scheduled system per guidelines.
Utilize General Clean and Preventive Maintenance (GC/PM) checklists.
Record and log work performed. Store files and reports as per guidelines.
Monitor progress and results through control systems.
Remedy guest and associate requests and complaints as efficiently and timely as possible.
Comply with all hotel, and government operating procedures.
Inform management of any safety hazards.
Associates are to work as a team helping all teammates to complete the required activities, which will ensure guest satisfaction.
Attend Continuous Improvement Meetings regularly.
Comply with Standard Operating Procedures and daily responsibilities.
Complete maintenance work orders in a timely manner.
Other and all duties, projects, and tasks as assigned.
Required Knowledge, Skills and Abilities (KSAs)
At least 1 year of experience in a maintenance capacity
Have thorough knowledge of emergency procedures
Manage ones time to complete daily activities according to work schedule
Communicate effectively with guests and co-workers in order to accurately receive and convey information
Excellent attention to detail
Physical strength and manual dexterity to operate necessary equipment and perform required maintenance/cleaning duties including lifting/moving heavy furniture
Meet attendance requirements with dependability and consistency
Must be able to work weekends and holidays
LTD Hospitality Group has taken pride in superior hotel development and management for more than 30 years and is a recognized leader managing top-performing brands under Marriott, Hilton, Hyatt and InterContinental Hotel Group flags.
LTDs core values focus on people, relationships and opportunities. The LTD culture was established by the founding partners and to this day continues to guide the successful performance and profitability of our hotels, while maintaining the highest standards of quality, service and cleanliness.
The greatest key to our success is our people. Our diverse team of associates is responsible for creating a distinctive experience that keeps our customers coming back. We recognize that our people are our most valuable asset and are committed to investing in them. We provide comprehensive training, as well as career advancement opportunities for all of our associates. We also offer competitive benefits to ensure that a career at LTD is satisfying and rewarding in all aspects.
Benefits:
Medical, Dental, Vision & 401 (k) with company match
Voluntary Short Term
Life & Accidental Death Insurance
Hotel Discounts
Paid Time Off
Training and Development Opportunities and Much More!
For more information about joining the LTD family, please visit ********************** . We look forward to hearing from you!
LTD is committed to providing equal employment opportunity in all aspects of employment to all applicants and employees, regardless of age, color, race, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, disability, veteran status, genetic information or other legally protected status.
$36k-48k yearly est. 15d ago
Night Service Rep Part Time-103020
Extended Stay America 4.5
Chesapeake, VA job
The Night Service Representative Part Time responds to certain types of on-call business needs during overnight hours when the hotel lobby is closed and ensures services provided are consistent, courteous, and meet high standards of quality to maintain guest satisfaction. The associate must be able to respond to certain business needs during overnight hours, typically within 30 minutes of notification of the request. On-call business needs include guest key or access issues, noise complaints, emergencies at the hotel, or limited after-hours check-ins.
Excellent opportunity to live onsite. The associate who performs this position is provided a guest hotel room for lodging as part of their employment and is on the overnight on-call schedule. The associate must be able to respond to certain business needs during overnight hours, typically within 30 minutes of notification of the request. On-call business needs include guest key or access issues, noise complaints, emergencies at the hotel, or limited after-hours check-ins.
MAJOR /KEY JOB FUNCTIONS
The following job duties will vary and may or may not be required to be performed during a given shift, depending on occurrences during said shift.
* Attend to guests upon call notification from outside service agent for check-ins, emergency maintenance issues, guest noise complaints, and safety and security situations.
* Maintain control of all hotel keys, including safeguarding from mishandling or theft.
* Log keys in and out, when necessary.
* Organize, confirm, process, and conduct limited guest check-ins/check-outs, including greeting and registering the guests, assigning rooms, issuing room keys, and collecting payments, when necessary.
* Keep abreast of hotel policies, training, and safety procedures.
* Ensure all safety, guest and security concerns are reported per company policy.
* Supply guests with directions and information regarding property amenities, services, hours of operation and local areas of interest, when necessary.
* Perform bookkeeping activities such as logging events, running reports and posting payments to guest folios, when necessary.
* Maintain proficiency in all location computer and software systems.
* Respond to emergency situations, communicates with first responders as necessary, addresses key activation issues, and responds to noise complaints, when necessary.
* Associates in this position may be asked to cover another hotel in the area should critical staffing needs arise.
* Other job duties as assiged by management.
KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES
* Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
* Document events in writing and prepare routine correspondence.
* Operate the hotel mobile phone.
* Speak effectively before groups of customers. Must be proficient in reading and speaking English.
* Computer skills including the ability to access and accurately input information into a computer system including Microsoft Office Suite and the Hotel PMS system.
* Excellent oral and written communication skills.
* Friendly, cooperative manner and patience in dealing with guests and staff.
* Professional appearance and demeanor.
* Self-starter with the ability to prioritize and handle issues under pressure.
* Strong time management and problem-solving skills.
* Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals as well as compute rates, ratio, and percentage and to draw and interpret bar graphs.
* Application of common sense understanding to carry out detailed written or oral instructions and deal with problems involving a few concrete variables in standardized situations.
BENEFITS
* Weekly Pay!
* Competitive Wages
* Great working environment
* Employee Recognition Programs
* Vision Insurance
* 401(k) Savings Plan
* Employee Assistance Program (EAP)
* Employee Perks Progam offering discounts to major companies
Compensation
Pay Ranges
Pay range information for the position you are applying for is below.
Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements.
ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.
ENVIRONMENTAL JOB REQUIREMENTS
The work environment characteristics/physical demands described here are representative of those an associate may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Associate must be able to respond to certain business needs during overnight hours, typically within 30 minutes of notification of the request.
* While performing the duties of this job, the associate occasionally works near moving mechanical parts and in outside weather conditions and is occasionally exposed to fumes or airborne particles and toxic or caustic chemicals.
* The noise level in the work environment is usually quiet to moderate.
* Associate While performing the duties of this job, the associate is regularly required to stand; walk; navigate the hallways with prompt motion, use hands to finger, handle, or feel objects, reach, tools, or controls; operate a mobile phone, talk, see and hear. The associate is occasionally required to stoop, kneel, or smell.
* The associate must be able to occasionally push/pull objects (carts/cleaning equipment) weighing up to 50 pounds.
MINIMUM QUALIFICATIONS
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
$23k-31k yearly est. 36d ago
Restaurant Server
Holiday Inn City Center Newport News 4.3
Newport News, VA job
Job DescriptionBenefits:
401(k) matching
Health insurance
Paid time off
LTD Hospitality Group is seeking highly motivated individuals with expertise in effective and efficient restaurant operations. Our ideal candidates should exude a passion for the hospitality industry that will cultivate an exceptional guest experience. If you are looking for an exciting career with unlimited opportunities to thrive within LTDs growing portfolio of properties, we have an immediate opening for you to join our team as a Restaurant Server.
The Restaurant Server will be responsible for food and beverage service for the restaurant. Key job duties will include:
Once service has been completed, all tables are to be cleared and the room stripped down to the tabletop. i.e. tablecloth, china, glasses ect.
As soon as the meal is finished, the service area must be cleaned and ensure that all supplies are put in their proper places. Also ensure that any equipment used is clean and stored in its proper place.
Maintain and clean all service areas.
Floors are kept free of debris at all times.
Clean and polish (as needed) all equipment used as well as banquet chairs.
Must have good guest relations and serve as a good example to other staff within the hotel in regards to dress, punctuality, good manners, personal cleanliness and morale. To be assertive, decisive, a team oriented player, and the picture of professionalism. Good planning and organizational skills are necessary. Ability to work well under pressure and deal with difficult people and/or situations.
Other and all duties, projects, and tasks as assigned by associates manager.
Required Knowledge, Skills and Abilities (KSAs)
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the requirements listed below are representative of knowledge, skills and or ability required.
Has a sincere desire to exceed guest expectations
Ability to work well under pressure
Flexibility in their scheduling
Strong knowledge of restaurant operations
Excellent time management skills
Benefits:
Medical, Dental, Vision & 401 (k) with company match
Voluntary Short Term
Life & Accidental Death Insurance
Hotel Discounts
Paid Time Off
Training and Development Opportunities and Much More!
For more information about joining the LTD family, please visit ********************** . We look forward to hearing from you!
LTD is committed to providing equal employment opportunity in all aspects of employment to all applicants and employees, regardless of age, color, race, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, disability, veteran status, genetic information or other legally protected status.
$18k-33k yearly est. 14d ago
Sales Manager
Holiday Inn City Center Newport News 4.3
Newport News, VA job
If you are looking for an exciting career with unlimited opportunities to thrive within LTD Hospitality Group's growing portfolio of properties, we have an immediate opening for you to join our team as a Sales Manager. We have an opportunity available for a self motivated and goal-oriented Sales Professional. This innovative individual must excel at building lasting business relationships, and identifying new opportunities that grow overall market revenue share. This individual should possess excellent organizational skills, a dedication to interpersonal communications and the ability to balance client needs, outside sales calls and business tracking.Essential Duties
Actively identifying, qualifying and soliciting new and existing accounts that have a real business need for lodging and/or catering events and meet the overall profitability requirements for the property.
Execute a successful solicitation to exceed activity and production goals. Create and implement promotions to attract new customers and stimulate repeat business objectives.
Effectively utilize all sources of industry and competitive intelligence to uncover business opportunities and market trends for the required segment.
Conduct direct sales calls, telemarketing activities, local market blitzes and hotel tours.
Collaborate with key sales leaders blending hotel property needs with available market opportunities to achieve overall top line revenue targets.
Recent and relevant hotel sales experience is required for this opportunity.
Required Knowledge, Skills, and Abilities (KSAs) To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the requirements listed below are representative of knowledge, skills and or ability required. Knowledge of hotel operations, rate settings, property positioning, discounts, promotions and packaging is highly valued.
Excellent computer application skills are required (Outlook, Excel, Internet Explorer, Microsoft Word, PowerPoint).
Ability to travel to workshops, tradeshows and training programs (limited basis).
Complete daily logs of overall sales efforts, call notes and client correspondence.
Ensure accuracy of sales records, database files and account information.
Knowledge of Delphi Sales Systems is highly valued.
At least one (1) year of hotel sales in one of the following segments with knowledge of the local area is a plus: (a) Government (b) SMERF/Athletic (c) Business Transient/Key Account Sales (d) Catering Sales
Previous Starwood, Marriott or Hilton Sales position experience preferred, but not required.
High School Diploma is required; however, a Bachelor's degree is preferred.
Candidate must maintain a high level of professional appearance, demeanor and ethics.
LTD Hospitality Group has taken pride in superior hotel development and management for more than 30 years and is a recognized leader managing top-performing brands under Marriott, Hilton, Hyatt and InterContinental Hotel Group flags. LTD's core values focus on people, relationships and opportunities. The LTD culture was established by the founding partners and to this day continues to guide the successful performance and profitability of our hotels, while maintaining the highest standards of quality, service and cleanliness.
The greatest key to our success is our people. Our diverse team of associates is responsible for creating a distinctive experience that keeps our customers coming back. We recognize that our people are our most valuable asset and are committed to investing in them. We provide comprehensive training, as well as career advancement opportunities for all of our associates. We also offer competitive benefits to ensure that a career at LTD is satisfying and rewarding in all aspects. Great Benefits:
Medical, Dental, Vision & 401 (k) with company match
Voluntary Short Term & Long Term Disability Insurance
Life & Accidental Death Insurance
Hotel Discounts
Paid Time Off
Training and Development Opportunities and Much More!
For more information about joining the LTD family, please visit ********************** . We look forward to hearing from you! Compensation: $50,000.00 per year
Newly Opened in May 2018, Holiday Inn Newport News - Hampton offers a complimentary shuttle to and from PHF Newport News, Williamsburg International Airport.
We are located only 17 miles away from the world famous Busch Gardens Williamsburg theme park, right across the bridge from the Virginia Beach Oceanfront, and near many local business including: Deloitte, Cox, Canon, Ferguson Enterprises, Huntington Ingalls, Boo Williams Sports Complex, Lockheed Martin, Siemens, and United Technologies.
We are also located near many college campuses such as Christopher Newport University, Hampton University, College of William & Mary, and Thomas Nelson College.
Located onsite, our Burger Theory restaurant offers 4000 burger combinations to temp tastes. Featuring a robust local craft beer selection and alfresco dining, the restaurant is a perfect choice within City Center. If looking for a quick bite, stop by our Mariner's Market Cafe: offering pastries, snacks, and many coffee options. While here, don't forget that our restaurant offers room service.
Our full-service hotel is modern with a fresh twist, developed for ever changing needs of business travelers. Holiday Inn Newport News - Hampton also offers an indoor heated pool, state of the art Fitness Center, Business Center & over 11,000 square feet of flexible event space.
$50k yearly Auto-Apply 60d+ ago
Front Desk Agent
Best Western Plus 4.6
Richmond, VA job
Job Summary: Represents the hotel to the guest throughout all stages of the guest's stay by working with all hotel personnel to ensure every guest experience superior customer care.
Responsibilities include registering guests, assigning rooms, accommodating special requests, and ensuring the
guests have a pleasant stay and smooth checkout.
Job Duties:
• Maintains an inventory of vacancies, reservations, and room assignments.
• Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures.
• Knows room locations, types of rooms available, and room rates.
• Registers arriving guests and assigns rooms.
• Coordinates room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms.
• Coordinates guest room maintenance work with the engineering and maintenance division.
• Uses persuasive selling techniques to sell rooms and to promote other services of the hotel.
• Knows daily activities and meetings taking place in the hotel.
• Reports any unusual occurrences or requests to the manager or assistant manager.
• Manages and resolves all guest complaints in a professional and courteous manner.
• Processes guest check-outs and handles monetary transactions.
• Maintains customers' privacy.
• Maintains a high level of professional appearance and demeanor.
• Performs other duties as assigned.
Qualifications:
• High school diploma or equivalent.
• Previous hotel-related experience preferred.
• Ability to communicate with public, hotel staff, and management in a professional manner.
• Knowledge of surrounding areas and local events.
• Ability to understand and adhere to proper credit, check cashing, and cash handling policies and procedures. Able to properly secure guest information.
• Ability to learn safety, emergency, and accident prevention policies and procedures.
• Skilled in the use of front office equipment.
• Knowledge of proper telephone etiquette.
• Ability to work a flexible schedule, including weekends and holidays
$24k-28k yearly est. 60d+ ago
Cook
Holiday Inn City Center Newport News 4.3
Newport News, VA job
Job DescriptionBenefits:
401(k) matching
Health insurance
Paid time off
LTD Hospitality Group is seeking a Cook. This role requires the ability to work in a fast-paced setting, and a passion for providing exceptional culinary experiences to our guests. Must be able to follow instructions in recipes and be good at multi-tasking.
LTD Hospitality Group offers generous benefits and opportunities for growth within our properties.
The Cook will ensure high levels of food quality, presentation and cost control according to recipe cards.
Food preparation will include operating a variety of kitchen equipment to measure, and mix ingredients, wash peel, cut and shred fruits and vegetables, and trimming and cutting meat, poultry and fish for use.
Control food waste, loss and usage per Guidelines for Operations. Assisting in setting plans and actions to correct any food cost problems.
Check pars for shift use; determine necessary preparation, freezer pull and line set up. Note any out of stock items or possible shortages.
Start food items that are prepared ahead of time taking into consideration meeting rooms, hospitalities or employee events. Whenever possible, avoid over preparation.
Assist in preparation, production, and service of special functions.
Filter oil in deep fat fryer daily.
Assist in storing food when any deliveries arrive. Date and rotate all food containers as required.
With help from the Dining Room Attendant, clean entire area, close and lock storage cabinets.
Be able to set up, operate, clean, and sanitize all equipment in a safe manner.
Check condition of area and equipment, notifying your manager of areas needing attention.
Follow sanitation standards at all times making sure to follow proper hand washing techniques as frequently as possible.
Be extremely aware of cross contamination and how to avoid it.
Practice safety standards at all times.
Other duties as assigned by the supervisor
Required Knowledge, Skills and Abilities (KSAs)
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the requirements listed below are representative of knowledge, skills and or ability required.
Requires good communication skills, both verbal and written.
Good attention to detail
Knowledge of food and beverage products
At least one year of experience as a cook
Must be able to work weekends and holidays
Benefits:
Medical, Dental, Vision & 401 (k) with company match
Voluntary Short Term
Life & Accidental Death Insurance
Hotel Discounts
Paid Time Off
Training and Development Opportunities and Much More!
Please visit ************************************************ to learn more about the LTD family and apply today to join our team!
LTD is committed to providing equal employment opportunity in all aspects of employment to all applicants and employees, regardless of age, color, race, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, disability, veteran status, genetic information or other legally protected status.
$31k-39k yearly est. 14d ago
Night Guest Laundry Attend-PT-102020
Extended Stay America 4.5
Richmond, VA job
The Night Guest Laundry Attendant ("NGLA") associate must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The NGLA is responsible for assisting guests overnight, including checking in and checking guests out in accordance with company guidelines and procedures. The NGLA is responsible for completing all laundry responsibilities, answering phones, and ensuring that safety and security procedures are in place in accordance with company guidelines and standards.
Watch A Day in the Life video for Night Guest Laundry Attendant
**************************************************
MAJOR / KEY JOB DUTIES
* Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests and associates.
* Assists guests overnight, checking in and checking guests out, and collecting payment in accordance with company guidelines and procedures.
* Processes all laundry in compliance with company standards. This includes, but is not limited to, treating for stains, washing, drying and folding linens, terry, blankets, coverlets and shower curtains.
* Process all dishware in compliance with company standards. This includes, but is not limited to, washing, drying and packaging.
* Stocks all housekeeping carts, cart rooms and laundry rooms with appropriate products to ensure that PAR levels are+ maintained throughout the entire building, in compliance with brand standards.
* Process reservations, registrations, payments, and departures in accordance with company guidelines and procedures.
* Sets up and maintains the grab and go breakfast in accordance with brand standards.
* Conducts periodic daily tours of the property to inspect for cleanliness, collecting trash and maintenance in accordance with standards.
* Complies with all company policies and procedures, including prompt reporting of safety and security issues directly to the manager or the appropriate authorities, cash handling and key control.
OTHER DUTIES
* Assists with the cleaning of any areas of the hotel as assigned by the manager when needed to include but not limited to front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas.
* Responsible for maintaining overall hotel cleanliness.
* And any other duties as requested by the management team.
The typical shift for this position is 11:00pm to 7:00am
BENEFITS
* Weekly Pay!
* Competitive Wages
* Great working environment
* Employee Recognition Programs
* Vision Insurance
* 401(k) Savings Plan
* Employee Assistance Program (EAP)
* Employee Perks Program offering discounts to major companies
Compensation
Pay range information for the position you are applying for is below.
Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements.
ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.
KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES
* Understand and communicate in English proficiently to interact with guests and associates.
* Operate the property management system technology. Requires the ability to work through all shift reports and perform the audit function when necessary and assigned.
* Understand and follow documents such as safety rules, operating and maintenance instructions, and procedure manuals.
* Complete routine reports and correspondence.
* Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
* Apply good judgment at all times.
* Manage problems, address and solve guest-related issues.
ENVIRONMENTAL JOB REQUIREMENTS
* Regularly required to remain stationary; navigate the hotel; handle, reach, and detect objects, tools, and controls and detect scent and sounds.
* Frequently required to bend and position self to access low areas.
* Frequently required to lift and/or move laundry and dishes up to 25 pounds.
* On occasion one must push/pull carts weighing up to 50 lbs.
* Occasionally required to traverse heights and remain stabilize while doing so.
* Frequently works in outside weather conditions (depending on hotel).
* Occasionally works in wet humid conditions (non-weather related), near moving mechanical parts, in the presence of fumes or airborne particles and toxic or caustic chemicals, and risk of electrical shock.
* The work environment will typically be at moderate to loud noise levels.
* The associate may be asked to travel to help additional locations within a reasonable geography.
MINIMUM QUALIFICATIONS
* High School Diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
$30k-38k yearly est. 5d ago
Housekeeper Part Time-101020
Extended Stay America 4.5
Chesapeake, VA job
The Housekeeper position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The position is responsible for cleaning guest rooms in accordance with company guidelines and procedures.
Watch A Day in the Life video for Housekeeper (English) **************************************************
Watch A Day in the Life video for Housekeeper (Spanish) **************************************************
MAJOR / KEY JOB DUTIES
* Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests and associates.
* Cleans assigned guest rooms with adherence to company standards, policies and procedures.
* Ensures housekeeping carts, cart rooms and laundry areas are maintained to company standard while in use.
* Stocks carts and cart rooms if necessary and or directed by management.
* Reports all maintenance issues directly to the front desk and/or manager on duty.
* Reports any remaining guest property in a check-out room directly to the front desk and manager on duty.
* Assists and provides reasonable accommodation in response to guest requests whenever possible and practical.
* Complies with all safety and security policies and procedures.
* Completes all required and annual Extended Stay University training.
OTHER DUTIES
* Assisting with cleaning other areas of the hotel as assigned by the manager including but not limited to, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas.
* Responsible for maintaining overall hotel cleanliness.
* Other duties as assigned by the management team.
BENEFITS
* Weekly Pay!
* Competitive Wages
* Great working environment
* Employee Recognition Programs
* Vision Insurance
* 401(k) Savings Plan
* Employee Assistance Program (EAP)
* Employee Perks Program offering discounts to major companies
COMPENSATION
Pay Ranges
Pay range information for the position you are applying for is below.
Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements.
ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.
KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES
* Understand instructions, policies, and guidelines and the ability to engage in effective communication with the manager and staff.
* Understand and follow guidelines, adhere to time objectives, productivity measurements and similar company standards and expectations.
* Apply good judgment at all times.
ENVIRONMENTAL JOB REQUIREMENTS
* Regularly required to remain stationary, be mobile, navigate the hotel, handle, reach, and detect objects, tools, or controls, and detect scent and detect sounds.
* Regularly position self to access low areas, traverse heights and remain stable while doing so, balance, and the ability to bend, kneel, or crouch.
* Occasionally push/pull objects (carts/cleaning equipment) weighing up to 50 pounds.
* Detect items in guest rooms to ensure safe performance of work.
* Frequently work in outside weather conditions (depending on hotel).
* Occasionally works in wet humid conditions (non-weather related), near moving mechanical parts, in the presence of fumes or airborne particles and toxic or caustic chemicals, and risk of electrical shock.
* Typically, moderate to loud noise levels in the work environment.
* The associate may be asked to travel to help additional locations within a reasonable geography.
MINIMUM QUALIFICATIONS
* No prior experience or training necessary.
$21k-28k yearly est. 25d ago
Maintenance Tech
Fairfield Inn & Suites 4.1
Fairfield Inn & Suites job in Williamsburg, VA
Benefits:
401(k)
Employee discounts
Health insurance
Paid time off
Training & development
Wellness resources
LTD Hospitality Group is seeking highly motivated individuals with expertise in the maintenance field. Our ideal candidates should exude a passion for the hospitality industry and cultivate an exceptional guest experience. If you are looking for an exciting career with unlimited opportunities to thrive within LTD's growing portfolio of properties, we have an immediate opening for you to join our team as a Maintenance Technician.
The Maintenance Technician performs scheduled cleaning and maintenance in guest rooms and throughout the hotel to ensure hotel is maintained according to the highest standards of cleanliness and repair.
Perform the guest room preventive maintenance and general clean program on scheduled system per guidelines.
Utilize General Clean and Preventive Maintenance (GC/PM) checklists.
Record and log work performed. Store files and reports as per guidelines.
Monitor progress and results through control systems.
Remedy guest and associate requests and complaints as efficiently and timely as possible.
Comply with all hotel, and government operating procedures.
Inform management of any safety hazards.
Associates are to work as a team helping all teammates to complete the required activities, which will ensure guest satisfaction.
Attend Continuous Improvement Meetings regularly.
Comply with Standard Operating Procedures and daily responsibilities.
Complete maintenance work orders in a timely manner.
Other and all duties, projects, and tasks as assigned.
Required Knowledge, Skills and Abilities (KSAs)
At least 1 year of experience in a maintenance capacity
Have thorough knowledge of emergency procedures
Manage one's time to complete daily activities according to work schedule
Communicate effectively with guests and co-workers in order to accurately receive and convey information
Excellent attention to detail
Physical strength and manual dexterity to operate necessary equipment and perform required maintenance/cleaning duties including lifting/moving heavy furniture
Meet attendance requirements with dependability and consistency
Must be able to work weekends and holidays
LTD Hospitality Group has taken pride in superior hotel development and management for more than 30 years and is a recognized leader managing top-performing brands under Marriott, Hilton, Hyatt and InterContinental Hotel Group flags.
LTD's core values focus on people, relationships and opportunities. The LTD culture was established by the founding partners and to this day continues to guide the successful performance and profitability of our hotels, while maintaining the highest standards of quality, service and cleanliness.
The greatest key to our success is our people. Our diverse team of associates is responsible for creating a distinctive experience that keeps our customers coming back. We recognize that our people are our most valuable asset and are committed to investing in them. We provide comprehensive training, as well as career advancement opportunities for all of our associates. We also offer competitive benefits to ensure that a career at LTD is satisfying and rewarding in all aspects.
Benefits:
Medical, Dental, Vision & 401 (k) with company match
Voluntary Short Term
Life & Accidental Death Insurance
Hotel Discounts
Paid Time Off
Training and Development Opportunities and Much More!
For more information about joining the LTD family, please visit ********************** . We look forward to hearing from you!
LTD is committed to providing equal employment opportunity in all aspects of employment to all applicants and employees, regardless of age, color, race, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, disability, veteran status, genetic information or other legally protected status.
Compensation: $16.00 - $17.50 per hour
Your home away from home, the staff at Fairfield Inn & Suites by Marriott is dedicated to your comfort. You'll enjoy easy access to Colonial Williamsburg, Busch Gardens and Water Country USA, Jamestown Settlement and Yorktown Victory Center, and happily return to a guestroom and staff dedicated to your comfort.Ideal for the business traveler, our Williamsburg Marriott is just minutes away from College of William & Mary, Sentara Hospital, Cheatham Annex, Camp Peary and Fort Eustis. For sporting events, we are near Warhill Sports Complex, James City Recreation Center, Hornsby Middle School and York County Sports Complex.
$16-17.5 hourly Auto-Apply 60d+ ago
Restaurant Server
Holiday Inn City Center Newport News 4.3
Newport News, VA job
Benefits:
401(k) matching
Health insurance
Paid time off
LTD Hospitality Group is seeking highly motivated individuals with expertise in effective and efficient restaurant operations. Our ideal candidates should exude a passion for the hospitality industry that will cultivate an exceptional guest experience. If you are looking for an exciting career with unlimited opportunities to thrive within LTD's growing portfolio of properties, we have an immediate opening for you to join our team as a Restaurant Server.
The Restaurant Server will be responsible for food and beverage service for the restaurant. Key job duties will include:
Once service has been completed, all tables are to be cleared and the room stripped down to the tabletop. i.e. tablecloth, china, glasses ect.
As soon as the meal is finished, the service area must be cleaned and ensure that all supplies are put in their proper places. Also ensure that any equipment used is clean and stored in its proper place.
Maintain and clean all service areas.
Floors are kept free of debris at all times.
Clean and polish (as needed) all equipment used as well as banquet chairs.
Must have good guest relations and serve as a good example to other staff within the hotel in regards to dress, punctuality, good manners, personal cleanliness and morale. To be assertive, decisive, a team oriented player, and the picture of professionalism. Good planning and organizational skills are necessary. Ability to work well under pressure and deal with difficult people and/or situations.
Other and all duties, projects, and tasks as assigned by associates' manager.
Required Knowledge, Skills and Abilities (KSAs)
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the requirements listed below are representative of knowledge, skills and or ability required.
Has a sincere desire to exceed guest expectations
Ability to work well under pressure
Flexibility in their scheduling
Strong knowledge of restaurant operations
Excellent time management skills
Benefits:
Medical, Dental, Vision & 401 (k) with company match
Voluntary Short Term
Life & Accidental Death Insurance
Hotel Discounts
Paid Time Off
Training and Development Opportunities and Much More!
For more information about joining the LTD family, please visit ********************** . We look forward to hearing from you!
LTD is committed to providing equal employment opportunity in all aspects of employment to all applicants and employees, regardless of age, color, race, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, disability, veteran status, genetic information or other legally protected status.
Compensation: $200.00 - $500.00 per week
Newly Opened in May 2018, Holiday Inn Newport News - Hampton offers a complimentary shuttle to and from PHF Newport News, Williamsburg International Airport.
We are located only 17 miles away from the world famous Busch Gardens Williamsburg theme park, right across the bridge from the Virginia Beach Oceanfront, and near many local business including: Deloitte, Cox, Canon, Ferguson Enterprises, Huntington Ingalls, Boo Williams Sports Complex, Lockheed Martin, Siemens, and United Technologies.
We are also located near many college campuses such as Christopher Newport University, Hampton University, College of William & Mary, and Thomas Nelson College.
Located onsite, our Burger Theory restaurant offers 4000 burger combinations to temp tastes. Featuring a robust local craft beer selection and alfresco dining, the restaurant is a perfect choice within City Center. If looking for a quick bite, stop by our Mariner's Market Cafe: offering pastries, snacks, and many coffee options. While here, don't forget that our restaurant offers room service.
Our full-service hotel is modern with a fresh twist, developed for ever changing needs of business travelers. Holiday Inn Newport News - Hampton also offers an indoor heated pool, state of the art Fitness Center, Business Center & over 11,000 square feet of flexible event space.
$200-500 weekly Auto-Apply 44d ago
Night Auditor
Best Western Plus 4.6
Richmond, VA job
Job Summary: Audits, balances, and reports on the various areas of the hotel (e.g., food and beverage, rooms, front desk, gift shop, etc.) to provide accurate and timely financial information on the hotel's operational performance for the day. Oversees front office/front desk operations during the overnight shift.
Job Duties:
• Checks front office accounting records for accuracy and compiles information for the hotel's
financial records.
• Tracks room revenues, occupancy percentages, and other front office operating statistics.
• Prepares summary of cash, check, and credit card activities, reflecting the hotel's financial
performance for the day.
• Posts room charges and room taxes to guest accounts. Processes guest charge vouchers and
credit card vouchers.
• Verifies all account postings and balances.
• Summarizes results of operations and prepares reports for management.
• Performs duties of the Front Desk Agent.
• Performs other duties as assigned.
Qualifications:
• High school diploma or equivalent.
• Accounting background preferred.
• Previous hotel experience desired.
• Strong customer service orientation and skills.
• Present a professional image, and able to communicate well with both guests and employees.
• Ability to operate front office equipment and computers.
• Ability to compile facts and figures.
• Ability to understand principles of auditing, balancing, and closing out accounts.
• Ability to work a flexible schedule, including weekends and holidays.
$23k-28k yearly est. 60d+ ago
Cook
Holiday Inn City Center Newport News 4.3
Newport News, VA job
Benefits:
401(k) matching
Health insurance
Paid time off
LTD Hospitality Group is seeking a Cook. This role requires the ability to work in a fast-paced setting, and a passion for providing exceptional culinary experiences to our guests. Must be able to follow instructions in recipes and be good at multi-tasking.
LTD Hospitality Group offers generous benefits and opportunities for growth within our properties.
The Cook will ensure high levels of food quality, presentation and cost control according to recipe cards.
Food preparation will include operating a variety of kitchen equipment to measure, and mix ingredients, wash peel, cut and shred fruits and vegetables, and trimming and cutting meat, poultry and fish for use.
Control food waste, loss and usage per Guidelines for Operations. Assisting in setting plans and actions to correct any food cost problems.
Check pars for shift use; determine necessary preparation, freezer pull and line set up. Note any out of stock items or possible shortages.
Start food items that are prepared ahead of time taking into consideration meeting rooms, hospitalities or employee events. Whenever possible, avoid over preparation.
Assist in preparation, production, and service of special functions.
Filter oil in deep fat fryer daily.
Assist in storing food when any deliveries arrive. Date and rotate all food containers as required.
With help from the Dining Room Attendant, clean entire area, close and lock storage cabinets.
Be able to set up, operate, clean, and sanitize all equipment in a safe manner.
Check condition of area and equipment, notifying your manager of areas needing attention.
Follow sanitation standards at all times making sure to follow proper hand washing techniques as frequently as possible.
Be extremely aware of cross contamination and how to avoid it.
Practice safety standards at all times.
Other duties as assigned by the supervisor
Required Knowledge, Skills and Abilities (KSAs)
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the requirements listed below are representative of knowledge, skills and or ability required.
Requires good communication skills, both verbal and written.
Good attention to detail
Knowledge of food and beverage products
At least one year of experience as a cook
Must be able to work weekends and holidays
Benefits:
Medical, Dental, Vision & 401 (k) with company match
Voluntary Short Term
Life & Accidental Death Insurance
Hotel Discounts
Paid Time Off
Training and Development Opportunities and Much More!
Please visit ************************************************ to learn more about the LTD family and apply today to join our team!
LTD is committed to providing equal employment opportunity in all aspects of employment to all applicants and employees, regardless of age, color, race, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, disability, veteran status, genetic information or other legally protected status.
Compensation: $16.00 per hour
Newly Opened in May 2018, Holiday Inn Newport News - Hampton offers a complimentary shuttle to and from PHF Newport News, Williamsburg International Airport.
We are located only 17 miles away from the world famous Busch Gardens Williamsburg theme park, right across the bridge from the Virginia Beach Oceanfront, and near many local business including: Deloitte, Cox, Canon, Ferguson Enterprises, Huntington Ingalls, Boo Williams Sports Complex, Lockheed Martin, Siemens, and United Technologies.
We are also located near many college campuses such as Christopher Newport University, Hampton University, College of William & Mary, and Thomas Nelson College.
Located onsite, our Burger Theory restaurant offers 4000 burger combinations to temp tastes. Featuring a robust local craft beer selection and alfresco dining, the restaurant is a perfect choice within City Center. If looking for a quick bite, stop by our Mariner's Market Cafe: offering pastries, snacks, and many coffee options. While here, don't forget that our restaurant offers room service.
Our full-service hotel is modern with a fresh twist, developed for ever changing needs of business travelers. Holiday Inn Newport News - Hampton also offers an indoor heated pool, state of the art Fitness Center, Business Center & over 11,000 square feet of flexible event space.
$16 hourly Auto-Apply 14d ago
Room Attendent
Holiday Inn Express and Suites 4.1
Newport News, VA job
We take our housekeeping standards seriously. So, we're searching for a Room Attendant with
an exceptional eye for detail and a passion for perfection to make sure every
guest enjoys a truly memorable experience.
A little taste of your day-to-day
Every day is different, but you'll mostly be:
●
Making sure every single room is at its absolute best for
our guests
●
Helping our guests in any way you can - whether they've
forgotten their toothbrush or just need to find the elevator
●
Keeping your supervisor in the loop by advising them of
any progress or problems
●
Monitoring and controlling supplies to minimize waste
●
Doing your best to reunite guests with any lost or
misplaced items
●
Regularly assisting with deep clean projects
What we need from you
●
It's a physical role and you'll be on your feet most of
the day, so fitness is important
●
Occasional lifting of items up to 50 pounds / 23 kilograms
and or push/pulling heavy objects
●
You may need to bend and kneel to complete some activities
●
Literacy skills - reading, writing and basic math skills
●
Flexible attitude to shifts - you may be required to work
nights, weekends and/or holidays
What you can expect from us
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life.
We welcome everyone and create inclusive teams where we celebrate difference and
encourage colleagues to bring their whole selves to work. We are an equal
opportunity employer and offer opportunities to applicants and employees
without regard to race, color, religion, sex, sexual orientation, gender
identity, national origin, protected veteran status, or disability. We promote
a culture of trust, support, and acceptance. Always welcoming different
backgrounds, experiences, and perspectives. So, join us and you'll become part of our hotel family.
Work schedule
8 hour shift
Weekend availability
Monday to Friday
Holidays
$20k-25k yearly est. 60d+ ago
Night Guest Laundry Attend-PT-102020
Extended Stay America 4.5
Hampton, VA job
The Night Guest Laundry Attendant ("NGLA") associate must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The NGLA is responsible for assisting guests overnight, including checking in and checking guests out in accordance with company guidelines and procedures. The NGLA is responsible for completing all laundry responsibilities, answering phones, and ensuring that safety and security procedures are in place in accordance with company guidelines and standards.
Watch A Day in the Life video for Night Guest Laundry Attendant
**************************************************
MAJOR / KEY JOB DUTIES
* Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests and associates.
* Assists guests overnight, checking in and checking guests out, and collecting payment in accordance with company guidelines and procedures.
* Processes all laundry in compliance with company standards. This includes, but is not limited to, treating for stains, washing, drying and folding linens, terry, blankets, coverlets and shower curtains.
* Process all dishware in compliance with company standards. This includes, but is not limited to, washing, drying and packaging.
* Stocks all housekeeping carts, cart rooms and laundry rooms with appropriate products to ensure that PAR levels are+ maintained throughout the entire building, in compliance with brand standards.
* Process reservations, registrations, payments, and departures in accordance with company guidelines and procedures.
* Sets up and maintains the grab and go breakfast in accordance with brand standards.
* Conducts periodic daily tours of the property to inspect for cleanliness, collecting trash and maintenance in accordance with standards.
* Complies with all company policies and procedures, including prompt reporting of safety and security issues directly to the manager or the appropriate authorities, cash handling and key control.
OTHER DUTIES
* Assists with the cleaning of any areas of the hotel as assigned by the manager when needed to include but not limited to front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas.
* Responsible for maintaining overall hotel cleanliness.
* And any other duties as requested by the management team.
The typical shift for this position is 11:00pm to 7:00am
BENEFITS
* Weekly Pay!
* Competitive Wages
* Great working environment
* Employee Recognition Programs
* Vision Insurance
* 401(k) Savings Plan
* Employee Assistance Program (EAP)
* Employee Perks Program offering discounts to major companies
Compensation
Pay range information for the position you are applying for is below.
Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements.
ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.
KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES
* Understand and communicate in English proficiently to interact with guests and associates.
* Operate the property management system technology. Requires the ability to work through all shift reports and perform the audit function when necessary and assigned.
* Understand and follow documents such as safety rules, operating and maintenance instructions, and procedure manuals.
* Complete routine reports and correspondence.
* Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
* Apply good judgment at all times.
* Manage problems, address and solve guest-related issues.
ENVIRONMENTAL JOB REQUIREMENTS
* Regularly required to remain stationary; navigate the hotel; handle, reach, and detect objects, tools, and controls and detect scent and sounds.
* Frequently required to bend and position self to access low areas.
* Frequently required to lift and/or move laundry and dishes up to 25 pounds.
* On occasion one must push/pull carts weighing up to 50 lbs.
* Occasionally required to traverse heights and remain stabilize while doing so.
* Frequently works in outside weather conditions (depending on hotel).
* Occasionally works in wet humid conditions (non-weather related), near moving mechanical parts, in the presence of fumes or airborne particles and toxic or caustic chemicals, and risk of electrical shock.
* The work environment will typically be at moderate to loud noise levels.
* The associate may be asked to travel to help additional locations within a reasonable geography.
MINIMUM QUALIFICATIONS
* High School Diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
$30k-38k yearly est. 30d ago
Guest Services Representative
Holiday Inn Express and Suites 4.1
Newport News, VA job
Holiday Inn Express is one of the fastest growing hotel brands in the world. We passionately believe it's our people who make us what we are today, and it's our people who will help us grow. It's our colleagues' distinct personalities and talent that bring to life our purpose of providing True Hospitality for everyone. That means making everyone feel welcome, cared for, recognized and respected, and going the extra mile to create special guest experiences and lasting memories.
If you have that True Hospitality spirit, and share our values. If you've got ambition and ideas. If you want to work somewhere that appreciates you for who you are and will support you in building your own career path - then Holiday Inn Express is for you.
Job Description
The moment a guest steps into our hotel, they walk into a genuinely memorable experience. As a Front Desk Agent, you'll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You'll also create the warm atmosphere that makes our guests feel at home.
Daily Duties
Welcome guests in a friendly, prompt and professional manner.
Register guests, issue room keys, provide information on hotel services and room location.
Drive shuttle busses around town and to the airport.
Must be able to respond to guest issues with a warm and courteous attitude along with a timely response, and follow up.
Must a have a professional tone and clear speaking voice and will be able to handle issues or complaints which may arise.
Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/securing assigned bank.
Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up.
Answer phones in a prompt and courteous manner.
Provide guests with tourist information, directions and local dinning choices.
Perform other duties as assigned.
Work schedule
Weekend availability
8 hour shift
Night shift
Day shift
Monday to Friday
$22k-26k yearly est. 23d ago
Part time Room Attendant
Quality Inn Norfolk Naval Base 3.9
Norfolk, VA job
Job Requirements
Must be very responsive to guest requests and be able to communicate effectively with guests in English, with a second language is a plus
Must be able to work a flexible shift
Long hours of standing required
Physical requirements include considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials
The ability to bend, stretch, twist, or reach with your body, arms, and/or legs
The ability to see details at close range (within a few feet of the observer)
The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position
The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing
Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things
The ability to keep or regain your body balance or stay upright when in an unstable position
$20k-25k yearly est. Auto-Apply 60d+ ago
Guest Services Rep Part Time-104020
Extended Stay America 4.5
Chesapeake, VA job
The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking guests in and out, and collecting payment in accordance with company guidelines and procedures. The GSR also is responsible for completing all necessary front office daily paperwork and ensuring that company safety and security procedures, guidelines and standards are followed for all associates and guests.
Watch A Day in the Life video for Guest Services Representative **************************************************
MAJOR / KEY JOB DUTIES
* Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests.
* Assists and responds to guest requests with diligent follow-through.
* Job functions include empowerment to resolve guest issues through the Make it Right process. The GSR must embrace ESA's service culture and treat all guests and associates with the utmost of respect and kindness.
* Must be able to process reservations, registration, payment, and departures in accordance with company guidelines and procedures.
* Handle collection efforts of all in-house balances. The GSR is responsible for maintaining all cash, credit card and city ledger accounts at the property.
* Setup, maintain, and takedown of breakfast display in timely manner.
* Maintaining an organized and clean work area behind the front desk, in the lobby, and in guest common areas in compliance with company standards.
* Selling the value of ESA to all inquiries (via telephone and in person) and striving to convert them into reservations and occupied rooms in compliance with company standards.
* Collecting relevant guest information in accordance with guidelines, probing for potential sales leads, and identifying sales opportunities.
* Periodic tours of the property to ensure the property is meeting brand standards.
* Assists and provides reasonable accommodation in response to guest requests whenever possible and practical
* Compliance with all company policies and procedures, including but not limited to adhering to key control policy, the prompt reporting of all safety and security issues directly to the manager or to the appropriate authorities.
OTHER DUTIES
* Responsible for maintaining overall hotel cleanliness, including assisting with cleaning and upkeep of various areas of the hotel, including but not limited to the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas.
* Engage in cross training in housekeeping and laundry areas to provide assistance as needed.
* Other tasks as assigned by the management team.
.
BENEFITS
* Weekly Pay!
* Competitive Wages
* Great working environment
* Employee Recognition Programs
* Vision Insurance
* 401(k) Savings Plan
* Employee Assistance Program (EAP)
* Employee Perks Program offering discounts to major companies
Compensation
Pay range information for the position you are applying for is below.
Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements.
KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES
* Understand and communicate in English proficiently to interact with guests, associates and outside vendors.
* Proficient operation of the property management system technology. Requires the ability to work through all shift reports and perform the audit function when necessary and assigned.
* Understand and comply with documents such as safety rules, operating and maintenance instructions, and procedure manuals.
* Complete routine reports and correspondence.
* Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
* Apply good judgment at all times.
* Manage problems, address and solve guest-related issues.
MINIMUM QUALIFICATIONS
* High School Diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.
$22k-26k yearly est. 25d ago
Room Attendant/Housekeeper
Best Western Plus 4.6
Richmond, VA job
Job Summary: Cleans and prepares guest rooms and public areas by meeting established
standards of cleanliness and propriety to assure guest satisfaction and maximize revenues.
• Maintains the hotel rooms and building to ensure a safe and clean experience for hotel guests, associates and vendors.
• Sets up cleaning cart with supplies. Maintains carts and storerooms in a clean and orderly fashion to enhance efficiency and ease of cleaning rooms.
• Cleans and wipes windows, doors, walls, closets and fixtures in rooms, public areas, and hallways.
• Washes shower walls and tub, cleans toilets and stall walls. Wipes exposed pipes, cleans mirrors, sinks, and walls to have clean and sanitary guest and public restrooms.
• Replaces towels, soaps and all room amenities and restocks literature that has been removed by previous guest, or is soiled or torn, to ensure adequate supply for arriving guests.
• Washes all hard floor areas (linoleum, tile, etc.) by hand to remove dirt and soiled areas.
• Dusts and polishes all furniture, fixtures, and wall hangings.
• Strips bed of all linens and remakes with fresh linens.
• Checks closet for cleanliness, wiping closet door, handle and overhead shelves and restocking
the guest room supplies (e.g., hangers, extra blankets, extra pillows).
• Vacuums rooms, public areas, and hallways.
• Inspects door and window locks to ensure they are in working order and immediately alerts management to an unsecured or unsafe situation for the safety of guests and employees.
• Checks lights and remotes to ensure all are in working order.
• Maintains a friendly, cheerful, and courteous demeanor always.
• Performs other duties as assigned.
Qualifications:
• Basic knowledge of general cleaning principles, use of cleaning products, and operation of standard cleaning equipment.
• Ability to scrub and scour surfaces, extending arms over head, bending, and stooping to perform cleaning tasks.
• Ability to push and/or pull equipment weighting up to 100 lbs.
• Ability to lift a maximum of 50 lbs.
• Ability to communicate effectively with guests and associates.
• Ability to work a flexible schedule, including weekends and holidays.
$22k-28k yearly est. 60d+ ago
Housekeeping Room Attendant Full Time
Fairfield Inn & Suites 4.1
Fairfield Inn & Suites job in Williamsburg, VA
Job DescriptionBenefits:
401(k)
Paid time off
Training & development
LTD Hospitality Group has an immediate opening for you to join our team as a Housekeeper/Room Attendant. As a Housekeeper with LTD, you will make a difference in the lives of people every single day. You will help them in a significant and tangible way by making sure our guest's home away from home is clean, welcoming, and comfortable!
We will train you as you begin an exciting career with unlimited opportunities to thrive within LTD's growing portfolio of properties.
This position is best suited for someone who enjoys going above and beyond to surpass guest expectations and has attention to detail.
The Room Attendant will be responsible for cleanliness, arrangement and supply of guest rooms in an assigned section.
Clean and return vacant dirty rooms to a vacant ready status, and occupied dirty rooms to an occupied clean status. Cleaning includes lighting fixtures, ceilings and vents, walls, mattresses, furniture, windows and windowsills and coverings, floors and carpets and kitchen area.
Replenish supplies such as drinking glasses and writing supplies.
Tidy guest rooms as required.
Assist in general clean program by changing all blankets, bedspreads, and mattress pads every 60 days or to brand standard.
Complete assigned daily room projects (thresholds, patios, etc.).
Assist in the carpet care program by spot cleaning guestroom carpets as the room is being cleaned.
Maintain a clean and orderly housekeeping cart.
Report any material discrepancies beyond the scope of the Housekeeping Department to the Engineering Department via Front Desk hot log or work order.
Assist in maintaining other areas of the hotel in a clean and orderly condition, (i.e. associate lounge, associate locker room, and back of the house area).
Respond to guest requests and inquiries immediately.
Maintain consistently high standards as outlined in the Self-Inspection.
Other duties, projects, and tasks as assigned.
Required Knowledge, Skills and Abilities (KSAs)
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the requirements listed below are representative of knowledge, skills and or ability required.
Have thorough knowledge of emergency procedures.
Requires good communication skills, both verbal and written.
Requires excellent attention to detail
Must be able to move luggage, packages or furniture weighing up to 30 lbs.
Must be able to work weekends and holidays.
LTD Hospitality Group has taken pride in superior hotel development and management for more than 30 years and is a recognized leader managing top-performing brands under Marriott, Hilton, Hyatt and InterContinental Hotel Group flags.
LTDs core values focus on people, relationships and opportunities. The LTD culture was established by the founding partners and to this day continues to guide the successful performance and profitability of our hotels, while maintaining the highest standards of quality, service and cleanliness.
The greatest key to our success is our people. Our diverse team of associates is responsible for creating a distinctive experience that keeps our customers coming back. We recognize that our people are our most valuable asset and are committed to investing in them. We provide comprehensive training, as well as career advancement opportunities for all of our associates. We also offer competitive benefits to ensure that a career at LTD is satisfying and rewarding in all aspects.
Benefits
Medical, Dental, Vision & 401 (k) with company match
Group Life & Accidental Death & Dismemberment Insurance
Hotel Discounts
Generous Paid Time Off
Training and Development, Opportunities for Growth, and Much More!
Please visit ************************************************ to learn more about the LTD family and apply today to join our team!
LTD is committed to providing equal employment opportunity in all aspects of employment to all applicants and employees, regardless of age, color, race, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, disability, veteran status, genetic information or other legally protected status.