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Entertainment Technician (Audio/Visual) $17.25/HR
Six Flags Discovery Kingdom 4.1
Field service technician job in Vallejo, CA
Entertainment Technicians at the park are responsible for the operation and basic installation/maintenance of all show productions sound, video, special effects, and lighting equipment. Technicians will provide support for all shows, educational presentations, themed events, and seasonal events such as Fright Fest and Holiday in the Park. Installation of equipment may require working at height including the use of ladders, climbing scaffolding, and use of a man-lift.
Responsibilities:
Job Duties:
Perform daily operational duties to assist the department to include covering open positions, communicating show changes, schedule changes and other details and sharing information with co-workers and management.
Perform all assignments and responsibilities as outlined for a stagehand, spotlight operator, light board operator, audio operator, special effects operator, and camera operator.
Operate a spotlight, light board, audio console, video camera, and/or special effects equipment for shows and special events in the park. Will occasionally perform stagehand show scene shifts and other behind the scene duties for shows.
Provide basic troubleshooting and maintenance for scenic elements, sound system, video equipment, special effects equipment, lighting system, lighting fixtures or other technical components.
Maintain cleanliness and maintenance standards through all assigned tasks.
Consistently set the example for following all park policies and procedures.
Maintain departmental and area safety policies and procedures.
Perform other functions as directed by management for the good of the department and park.
Qualifications:
Minimum Qualifications:
Must be at least 18 years of age.
Knowledge of technical theater, including but not limited to: theater safety, audio and lighting systems, special effects, video, theatrical scenery and drapery, set decorating, scenic and prop construction, maintenance and repair.
College level experience in Theatre or related discipline or equivalent related employment experience.
Excellent written and oral communication skills.
Must be able to work flexible schedule including early mornings/days/evenings/late nights/weekends/holidays.
Must be team-oriented with a positive attitude.
Be capable of successfully interacting with various entertainers, technicians, outside contractors, entertainment and park staff, and personnel from other departments.
Ability to handle multiple projects and tasks simultaneously.
Hands on capability to operate technical equipment and troubleshoot technical problems.
Must be able to work both indoors and outdoors in all types of weather conditions and in both natural and artificial lighting.
Must be able to lift up to 50 lbs.
Working Conditions:
Work is performed primarily outdoors in all weather conditions. Lighting is both natural and artificial. Equipment used includes radios, microphones, and cleaning tools. Physical demands include standing, walking, lifting, carrying, climbing, bending, stooping, and reaching. Days and hours will vary and will include weekends, evenings and holidays. Position will require close contact with Park Guests.
$25k-35k yearly est. Auto-Apply 7d ago
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Field Technician Level 2
Adex Corporation 4.2
Field service technician job in Sacramento, CA
Regional Travel Required FieldTechnician Level 2 Job Description: A senior-level telecommunications professional responsible for leading complex installations, maintenance, and decommissioning of telecommunications infrastructure, such as in Central Offices, data centers, and other network environments. Key duties include mentoring junior technicians, managing site teams, overseeing high-risk activities, interpreting technical documentation like rack drawings and MOPs, and performing advanced testing, troubleshooting, and equipment configuration while strictly adhering to safety protocols and standards like GR-1275.
Core Responsibilities
Leadership and Mentorship: Lead and mentor Level 1 and 2 technicians on the job, ensuring the proper execution of installation and decommissioning tasks.
Technical Oversight: Oversee the entire process from site preparation to material handling, installation, dismantling, and site restoration.
Complex Installations: Perform and lead complex hardware, software, power, and fiber optic cable installations.
Testing and Troubleshooting: Conduct optical, power, and network element testing, using tools like and BER testers, and troubleshoot issues independently.
Project Management: Manage logistics, track job costs, and ensure project completion within deadlines.
Technical Documentation: Read, interpret, and apply information from floor plans, rack drawings, work orders, and carrier-specific installation standards, including Telcordia GR-1275.
Site Coordination: Coordinate with project stakeholders and lead site teams as a Site Team Leader.
Key Skills & Knowledge:
Proficiency A strong understanding of the Telcordia GR-1275 standard for Central Office installation and quality standards.
Telecommunications Equipment: Experience with various equipment, including DWDM, Cisco, Ciena, and Infinera equipment.
Power and Fiber Optics: Deep knowledge of -48V power principles, fiber scoping, continuity testing, and fiber installation techniques.
Tools and Equipment: Proficient use of hand tools, power tools (like bandsaws and hammer drills), and specialized test equipment (like OTDRs).
Safety: Strict adherence to safety protocols, performing daily Job Safety Analysis (JSA), and understanding safe work practices around live equipment.
Professionalism: Strong communication, leadership, analytical, and problem-solving skills, with a commitment to professionalism and quality.
Work Environment
Extensive Travel: Requires significant travel away from home and the ability to work in various environments, including tight spaces and potentially at heights.
Physical Demands: Involves physically demanding work, including lifting and moving equipment, and requires working indoors or outdoors in various conditions.
$54k-91k yearly est. 2d ago
SCADA - Network Field Technician
Terabase Energy
Field service technician job in Woodland, CA
About the Role:
The SCADA Technician will be responsible for supporting the configuration, troubleshooting and commissioning of instrumentation, communications and SCADA devices during equipment production and on-site after equipment delivery, as required. The technician will support continuous improvement and operational excellence for instrumentation, communications and SCADA-related systems and equipment to achieve zero-failure rate.
Key Responsibilities:
The SCADA Technician will be responsible for the following:
SCADA and MET Assembly
Assembly/build of SCADA racks and MET Stations
Wiring of instrumentation and rack components per design.
Supporting inventory management
Stacking and setting up devices on the rack or MET station as needed
Configuring network and instrumentation devices based on provided design and configuration requirements
Read and understand network device manual for device set up and configuration
Factory Acceptance Testing
Set up FAT environment for customers and Terabase's engineering teams to conduct the FAT for the equipment.
Generate documentation related to the equipment assemblies and testing outcomes.
Support with troubleshooting of network issues and device connectivity issues. A knowledge of Putty and Wireshark is a plus.
On-Site commissioning and warranty support
Travel to sites in different locations of the US to complete pre-commissioning and commissioning activities or warranty support activities, including but not limited to:
Powering up SCADA, MET station and field network equipment
Support establishing remote connectivity to the site
Inspecting installations and completing pre-commissioning and commissioning documentation
Troubleshoot device and network communications issues
Help resolve and document warranty claims
Requirements
Required Skills Requirements:
Travel 40-60%
IT Certifications (A+) and (Network+) or (Cisco CCNA) or min 2 years of relative experience.
Ability to troubleshoot Network layers 1,2 issues effectively including capture packets and analyze it.
Ability to carry heavy equipment for inventory management and assembly of racks and MET stations.
Ability to follow safety standards and protocols.
Solid understanding of fiber and Ethernet technologies, protocols, and patching.
Solid understanding of Network LAN protocols TCP/IP, LLDP, CDP, STP, ICMP, ARP, DNS, DHCP.
Ability to communicate with team members.
Working knowledge of industrial protocols such as Modbus-TCP, DNP3, OPC-UA, IEC 61850 and ICCP.
Nice to have Skills
Ability to troubleshoot Network layers 3 issues effectively including capturing packets and analyzing them.
RTAC or PLC programming experience, including structured text and function blocks.
Experience in SCADA development, Ignition experience a plus.
Experience in setting up virtual machines on physical servers.
Experience working on multiple projects simultaneously.
OSHA and NFPA 70E certifications are a plus.
Benefits
Compensation And Benefits
Our salary ranges are determined by role, level, and location. The anticipated range for this role is $30-$40 per hour. Within each posted range, individual pay is determined (and may be lower or higher), dependent on work location and additional factors, including job-related skills, experience, and relevant education or training. Terabase offers competitive compensation along with a comprehensive benefits package, including:
• Generous time off and holiday policy
• Remote flexibility
• Flexible time off
• Comprehensive benefits package
• Career progression
• 401k match
• Stock options
• Home office set up allowance
• And much more!
Terabase is an equal opportunity employer. We recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. We strongly encourage people of all backgrounds to apply.
We do not discriminate for any reason including race, color, sex, gender, age, religion or religious creed, national origin, ancestry, citizenship, marital status, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, military/ veteran status, or any other characteristic protected by law.
We offer a welcoming and inclusive environment in service to one another, our products, the diverse consumers we represent, and the communities we call home.
Principles only. This role is not open to receiving agency candidates, and any contingent submissions will not be considered. Terabase Energy does not utilize third-party recruitment agencies. Please contact our Recruiting team at careers@terabase.energy with any staffing-related inquiries.
$30-40 hourly Auto-Apply 60d+ ago
Service CCaaS Technology Delivery Lead
Accenture 4.7
Field service technician job in Sacramento, CA
We Are: Accenture Song-a new breed of agency that's all about the Experience. For us, customer experience is not an add-on; it's foundational to who we are and how we empower our clients. As the world's largest, most disruptive agency, we drive lasting growth for clients by helping them design, build, and run meaningful experiences that make people's lives better, more productive, and more meaningful. We do this in three ways: by transforming organizations through standout products and services; by building and delivering award-winning campaigns so brands can engage and communicate creatively with customers at scale; and by using our top-notch skills to pilot, integrate, scale, and run the platforms that underpin the world's greatest experiences. Visit us here to learn more about what makes us the Experience Agency.
The digital economy has caused a massive increase in the amount and importance of digital content. Digital content and the customer experience it fuels are, together, a vital expression of a brand's voice and purpose. We help leading brands create and deliver the right content for the right customer at the right time for immersive, relevant experiences. We offer an end-to-end approach to the content lifecycle and cut through the complexity for improved speed to market and relevance, at scale. Our unique tools and services organize, store, and optimize content, including taxonomy, rights and asset management, analytics, and quality assurance.
Job Description:
Develop and implement a comprehensive CCaaS transformation strategy that aligns with the company's vision and business goals. Lead strategic initiatives to enhance and expand our CCaaS offerings, driving innovation and differentiation in the marketplace. Communicate transformation goals, progress, and outcomes effectively to internal and external stakeholders. Market & Technology Insights: Stay abreast of industry trends, emerging technologies, and competitive dynamics to inform transformation strategies. Identify and leverage new opportunities to drive growth and enhance the value proposition of our CCaaS solutions.
The work:
* Works in a highly client-facing role to lead the end-to-end delivery lifecycle of complex, global and large-scale Service technology solutions for customer channel solutions & CCaaS solutions
* Develops strong working relationships with the senior management team and identifies follow-on project opportunities
* Manages and contributes to development of the platform migration and global roll out strategy and execution
* Works with software and technology partners to design & deliver Service-focused solutions
* Plans and estimates delivery work with an Agile approach, focusing on project milestones, resource planning (both on-shore and off-shore), scope, budget, risk identification and mitigation planning
* Manages day to day on-shore and off-shore project teams during the project lifecycle
* Manages the project ideation, gathering the high-level business requirements, defining the detailed requirements and process into epics and stories
* Manages experience-led teams in developing strategic vision and creative UI/UX design
* Interacts with client stakeholders for business justification, funding, scope, and timeline
* Contributes to the ongoing development of solution/program offering approaches, methodologies, techniques, business development tools, and growing our resources
Travel: As required for client support.
Location: Primary residency within 90 minutes of an approved Accenture office
Qualification
Basic Qualifications:
* 8+ years of experience in technology transformation, with a focus on CCaaS or cloud-based contact center solutions.
* 7+ years of proven track record of selling and leading large-scale transformation projects and driving organizational change.
* 7+ years of experience in strategic planning, project management, stakeholder engagement, strategic leadership and change management
* 7+ years of experience with CCaaS technologies and industry best practices, including CCaaS strategy, migration and implementation on a variety of platforms such as, AWS, Google CCAI, Genesys, NICE etc.
* 8+ years of experience in aligning technology capabilities with contact center benchmarks, quality metrics, agent scorecard etc.
Good to have (preferred skills):
* Minimum 10 years of experience with both Waterfall and Agile SDLC, implementing large, complex technology platforms.
* 5+ years of experience implementing comprehensive end-to-end service center & fieldservice software suites such as Salesforce, Oracle, Microsoft Dynamics, IFS, Genesys, Nice, Sprinklr, Twilio
* Experience in algorithmic decisioning or interactive management
* Strong understanding of PCI/PII security and data privacy requirements
* Exceptionally strong leadership & communication skills to effectively manage client accounts and multidisciplinary teams
* Experience in a consulting environment with demonstrated record of continuing responsibilities, creativity, and innovation in a complex global scale program (e.g., multi-country, language, brand, etc.)
* Experience working with clients in various industry verticals such as Healthcare, Insurance, SLED - State/Local/Education, Public Sector, Retail Services etc.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here.
Role Location Annual Salary Range
California $132,500 to $338,300
Cleveland $122,700 to $270,600
Colorado $132,500 to $292,200
District of Columbia $141,100 to $311,200
Illinois $122,700 to $292,200
Maryland $132,500 to $292,200
Massachusetts $132,500 to $311,200
Minnesota $132,500 to $292,200
New York/New Jersey $122,700 to $338,300
Washington $141,100 to $311,200
Locations
$141.1k-311.2k yearly 17d ago
Field Service Specialist
Aerzen USA Corporation 4.2
Field service technician job in Benicia, CA
Full-time Description
Who we are:
Aerzen USA Corp. is an international manufacturer of positive displacement blowers, hybrid blowers, screw compressors and turbo blowers. These high-quality machines are used for air and gas applications across many essential industries, including; Wastewater, Cement, Biogas, Pharmaceutical and Food, among many others. We are One Team, and we Empower our team members to be both Inquisitive and Evolutionary.
What We Offer:
Aerzen USA offers a competitive salary; generous health benefits (to include 96% company-paid benefit plans) with company HSA contribution; a 401(k) with company match; a tuition reimbursement program; and a profit share bonus package; along with the opportunity to work with a dynamic group of professionals.
What You'll Do:
Position Summary:
The FieldService Specialist oversees a team of fieldtechnicians, coordinates the scheduling and delivery of on-site services and parts for customers and technicians in the field. This role is focused on ensuring timely service delivery, achieving financial targets, and maintaining high customer satisfaction. The FieldService Specialist collaborates with the Regional Service Manager and Regional Director to execute regional service strategy, achieve revenue and customer satisfaction goals, inventory management, achieve training objectives, and enhancing team efficiency in repairs and fieldservices.
Essential Functions & Responsibilities:
Lead and coordinate the daily activities of the fieldservicetechnician team.
Assists Service manager building a qualified and well-equipped team, ensuring ongoing development of knowledge, skills, and capabilities.
Coordinate the scheduling and dispatching of servicetechnicians to meet customer demands while managing technician utilization. Maintain accurate data in CRM and ERP systems.
Schedule and lead weekly FieldService Meeting to discuss topics including job schedule, lessons learned, safety, product/service updates and technician development.
Provide technical support to service personnel performing on-site services, including installation, troubleshooting, preventive maintenance, and repairs. Thoroughly review customer scope/needs and prepare servicetechnicians with all relevant information and materials before customer visits to ensure expectations are met.
Interact with customers to respond to inquiries and provide exceptional service by addressing issues promptly and professionally.
Generate service quotes by identifying components for repair, service, and parts, and create quotes in the ERP system. Identify customer needs and offer additional solutions when appropriate.
Ensure timely order fulfillment, keeping customers informed about delivery schedules and coordinating material deliveries and inventory to meet service center needs.
Assist the Regional Service Manager on driving key initiatives throughout fieldservices, including best practice development, departmental scaling, and improvements in customer experience.
Review and approve expense reports, timecards, and PTO requests for direct reports, ensuring compliance with company policies and procedures as directed by the Regional Service Manager.
Ensure compliance with all relevant federal, state, and local regulations, as well as customer-specific requirements related to safety, employment, and environmental standards.
Monitor service reports, ensuring follow-up on future service needs and requirements.
Maintain appropriate fieldtechnician stock levels to ensure efficient and timely service.
Support the Aerzen sales team and channel partners in driving aftermarket growth.
Stay updated on new products, service offerings, and company initiatives that affect the regional team and customer base.
Additional duties as assigned by supervisor.
Requirements
Competencies:
Technical Aptitude: Ability to identify mechanical and electrical components from diagrams and troubleshoot equipment issues remotely. Effectively communicate technical details to customers.
Customer Orientation: Demonstrates empathy and responsiveness to both internal and external customers. Keeps customers informed about any changes to schedules or orders.
Initiative: Capable of applying knowledge and experience to resolve situations effectively and independently. Proactively seek solutions and gather necessary information.
Teamwork: Collaborative mindset, open to listening to and respecting others' ideas. Prioritizes team goals over individual objectives.
Flexibility: Adaptable to changing circumstances and able to create processes in dynamic environments. Capable of adjusting focus when emergencies arise.
Autonomy: Self-motivated, capable of working independently with minimal supervision and delivering results efficiently.
Requirements:
Education: Associate or Bachelor's Degree (or equivalent work experience).
Experience: 5-7 years of relevant customer support experience.
Computer Skills: Proficient in Microsoft Windows, Word, Excel, PowerPoint, and ERP/CRM systems.
Ability to travel 10-20% of the time for business when needed.
Salary Description $43.00 - $50.00 hourly
$43-50 hourly 33d ago
Lead Field Service Specialist
Power Storage Solutions
Field service technician job in Sacramento, CA
Who We Are
Power Storage Solutions is a leader in stored energy solutions for telecommunications and industrial applications. We are at the forefront of the battery industry, driving innovation and sustainability. Our team is dedicated to providing high-quality battery solutions that power the future. We have four facilities strategically located across the USA to enable our nationwide service operations and installation presence. The company is headquartered in Dallas, TX. With sales and power services throughout the USA and with unmatched experience in critical power backup and battery experience, Power Storage Solutions is the premiere solution for reliable power solutions, energy storage, UPS procurement, and DC power products. We continue to grow in our industry by ensuring all employees possess the following core competencies: product knowledge, customer focus, safe work habits, team player, engaged, ethical with strong communication skills.
Who Are We Looking For?
We are looking for an individual who is a self-starter, reliable, and looking to grow with us. The Field Specialist will participate in all aspects of installation projects, including construction of superstructure, iron work, cabling, and all aspects of installation and removal of batteries and associated chargers, control and distribution systems. The Field Specialist must possess the ability to understand, follow directions, and ultimately anticipate next steps. Adhering to safe practices and wearing required personal protective equipment (PPE) while presenting a professional work ethic and appearance during job performance and client interactions.
The purpose of the position is to provide installation services while helping to resolve customer-related issues as defined by the specific quoted scope of work. The Field Specialist will assist the supervisor or on-site personnel to deliver customer requirements while supporting lead installers with mechanical construction tasks.
Job Description
Responsible for projects' on-time performance, adherence to standard procedures, safety, and service interruption avoidance, quality, and customer service.
Accurate and timely reporting of job schedules, project time reporting, and expense reports.
Coordinates job scheduling in conjunction with material availability.
Develops project synopsis, job-specific operation summaries, cost reduction actions.
Develops technical capabilities of internal resources, administers all PCSS required policies including EEO, Safety, EPA, and human resource procedures for direct reports.
Supervise job-specific staff on assigned service/installation projects within specific regions as required.
Ongoing technical training to remain current with the state of the DC power/telecommunications technology base as it pertains to power services.
Continuous improvement techniques to achieve industry-leading installation processes, applications, and services to expand the customer base.
Preferred Qualifications
Experience with DC power installation/services specialist responsibility.
Broad installation/service experience encompassing field engineering, material coordination, site layout, troubleshooting, revenue enhancement, customer relations, safety management within the DC power industry, solid personnel skills, and personnel assessment.
Meet minimum customer-specific criteria for projects assigned.
Meet requirements of Level 3 installer as defined in Telcordia GR 1275 document.
Fieldservice experience requiring a mechanical, structured cabling, or electrical skillset.
What's in It for You?
Power Storage Solutions prides itself on taking care of our employees. We offer 401k with company matching, excellent medical, dental, vision, and supplemental life insurance plans, company-paid life insurance, paid holidays, vacation, and PTO. In addition to that, we recognize talent and promote from within and provide excellent training and state-of-the-art technology and tools. We offer a rewarding career with opportunities for growth and development. Join us in shaping the future of clean energy and meeting the power needs of our customers.
We are looking for a candidate who has experience, but it is not required. If you think that you meet the qualifications or have the drive and ambition for the position, please apply.
$54k-93k yearly est. 26d ago
HVAC Commercial Senior Service Technician
Clarke-Rush 4.3
Field service technician job in Sacramento, CA
Clarke-Rush is a leading provider of HVAC services for commercial and industrial clients. With years of experience and a commitment to exceptional customer service, we have built a reputation for excellence in the industry. As we continue to grow, we are looking for a skilled and experienced Commercial HVAC Senior ServiceTechnician to join our team. This is an exciting opportunity to be a part of a dynamic and innovative company that values professionalism, integrity, and a strong work ethic.
Position Overview:
The Commercial HVAC Senior ServiceTechnician will be responsible for providing technical expertise and leadership in the installation, maintenance, and repair of commercial HVAC systems. The ideal candidate will have extensive experience in troubleshooting and servicing various types of HVAC equipment, as well as strong leadership skills to mentor and guide junior technicians.
Key Responsibilities:
• Conduct regular maintenance and service calls for commercial HVAC systems
• Troubleshoot and diagnose issues with HVAC equipment and provide effective solutions
• Perform installations and replacements of new equipment as needed
• Supervise and mentor junior technicians, providing guidance and support as needed
• Maintain accurate records of service calls, including parts used and time spent
• Communicate effectively with clients to ensure their HVAC systems are functioning properly and address any concerns or questions they may have
• Stay up to date with industry advancements and best practices in HVAC systems
• Comply with all safety protocols and procedures while on job sites
• Adhere to company policies and standards at all times
Qualifications:
• Minimum of 5-7 years of experience in commercial HVAC service and maintenance • Strong understanding of HVAC systems and components, including electrical, mechanical, and refrigeration EPA Certification card Type 1/ Type 11 minimum required, Universal is preferred • Experience with a wide range of HVAC equipment, including chillers, boilers, rooftop units, and VAV systems • Ability to read and interpret technical manuals and schematics • Excellent troubleshooting and problem-solving skills • Strong leadership and communication skills * Valid Driver License w clean driving record
Working Conditions:
The Commercial HVAC Senior ServiceTechnician will work primarily in the field, servicing various commercial and industrial clients. This may involve working on rooftops, in mechanical rooms, and other confined spaces. The job may also require working in varying weather conditions. Some weekend and evening work may be required, depending on client needs.
is an equal opportunity employer and is committed to creating an inclusive workplace for all employees. We value diversity and strive to provide a respectful and inclusive work environment for all team members.
$69k-104k yearly est. 60d+ ago
Lead Service Technician
Ironsite
Field service technician job in Rancho Cordova, CA
Description:
The ServiceTechnician is responsible for providing exceptional service to our customers while performing on-site diagnostic, troubleshooting, preventive and corrective maintenance on a variety of gate and door systems.
Required Education and Experience:
Overhead door, CCTV, gate operator, electrical or welding experience a must at least 2-3 years' experience.
Education and/or experience equivalent to a High School diploma and 3 or more years working with gate operators, electronic controls, or other low-voltage electrical systems, or similar trade-related experience. Associates degree or vocational program with a focus on electro-mechanical systems preferred.
Familiarity with basic welding principles is preferred.
Must have at least 2-3 years of installation/servicefield-related experience working on-site at customer locations and interacting with customers.
OSHA 10-Hour Certification preferred.
Must hold a valid driver's license and acceptable motor vehicle report
Electrical or Welding experience a PLUS
Essential Duties and Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Provides a positive, collaborative, and informative customer service experience to both residential and commercial customers. Diagnoses the nature of the issue triggering the service call. Confirms authorization to perform the repair, scope, and warranty-related issues are resolved before beginning work.
Performs all necessary preventative and corrective maintenance. Welds, wires, and programs customer equipment as required by the nature of the service call. Ensures all workplace health and safety requirements are met. Maintains housekeeping and security of customer locations and job sites.
Ensures device operates as intended and as desired by the customer. Closes out the call in Service Titan. Documents the scope of work completed and identifies any other malfunctioning customer equipment or opportunities for additional work.
Manages truck inventory and partners with support team to order or purchase specialized equipment, missing parts, and other components and tools.
Perform other duties as assigned.
Other Job Duties
Please note this job description is not designed to over or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time without notice.
Requirements:
Additional Qualifications
Communications: Able to communicate effectively in written and oral format with diverse individuals. Able to present information and respond to questions with peers, managers, clients, customers, and the general public on technical subjects. Able to read and comprehend written work instructions, technical documents, blueprints, manufacturer instruction manuals and other materials in English.
Math: Able to perform simple addition, subtraction, multiplication and division using standard units of measure and weight.
Reasoning: Able to apply common sense understanding to carry out complex instructions furnished in written, oral, or diagram form. Ability to develop logical troubleshooting techniques based on an understanding of the product performance and test requirements.
Time Management: Able to track and prioritize tasks in a fast-paced environment with several simultaneous projects/work orders. Able to work with minimal supervision.
Technology: Knowledge of email, texting, and work order systems sufficient for basic communication, reporting, and notes.
Physical Requirements: Able to push/pull/lift up to 50 lbs. frequently throughout the day. Able to stand, climb, walk, kneel, and crouch frequently, as required at a variety of customer locations/work sites.
Driving: Able to operate a motor vehicle for extended periods of time and possess a clean driving record.
Work Environment
The physical environment for this position includes construction sites, warehouses, and outdoor customer locations. Frequently required to use and promote use of personal protective equipment to prevent injury.
Travel Required
Frequent day travel to and from job sites, vendor locations, and offices.
$96k-165k yearly est. 15d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Field service technician job in Vallejo, CA
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$37k-53k yearly est. 15d ago
Short-Term Senior Student Services Technician
Yuba Community College District
Field service technician job in Yuba City, CA
is a short-term assignment. This position will end on June 30, 2026. Yuba Community College District is seeking an equity-minded, dynamic, collaborative, and innovative employee to serve as the Senior Student ServicesTechnician. BASIC FUNCTION: Under the direction of the Area Administrator, maintain the student academic records of the District; evaluate transcripts and transfer course work; determine eligibility for graduation; evaluate residency status and eligibility of international applications; perform complex technical duties with computerized database systems; oversee the operations of the Records Office during evening hours.
Required Qualifications
EDUCATION AND EXPERIENCE:
Any combination equivalent to: an Associate degree and three years of increasingly responsible clerical experience involving complex record maintenance including at least one year in an admissions and records.
$74k-121k yearly est. 60d+ ago
Fiber Splicer
Tak Communications, Inc. 3.9
Field service technician job in Fairfield, CA
TAK Broadband is a leading end-to-end U.S. fiber broadband network construction contractor operating in 42 states. It builds more than just networks; it connects communities to new valuable digital opportunities. TAK offers comprehensive service solutions, from construction to drops to fulfillment. TAK's ecosystem of partners allows it to successfully complete every project starting from the first point of conception. This includes engineering teams, distributors, and more than 100 qualified construction crews with extensive experience across all ISP types and markets; over 300 experienced bury drop crews; and more than 700 professional technicians.
We are seeking a Fiber Splicer to join our team in Fairfield, CA. In this role you will complete installation, repair and testing of fiber and the different components, splice loose tube and ribbon fiber in compliance with modern standards and connect and configure fiber optic networks for facilities while troubleshooting problems.
Why TAK?
* Full Time
* Paid Bi-Weekly
* Compensation: $30 - $40 per hour, DOE
* Full Benefits Package (Medical, Dental & Vision)
* Paid Time Off
* 401(k) with Company Match!
* 25K Company Paid Life Insurance
* Independent Work & Team Collaboration
* Career Development & Advancement Opportunities!
The Role
* Complete installation, repairs and testing of fiber and the different components
* Splice loose tube and ribbon fiber in compliance with modern standards
* Connect and configure fiber optic networks for facilities while troubleshooting problems
* Read splicing print and apply color code to print reading
* Test, activate, and troubleshoot equipment after installation
* Basic daily maintenance of TAK provided vehicle: check fluids, clean and organize vehicle
* Ongoing monitoring to ensure that splicing operations are completed according to customer and industry specifications
* Safely operate and use a bucket truck to complete daily construction assignments, and pull the fiber trailer as needed
* Complete daily production reports, mark-up maps, keep track of work hours, complete "as-built maps" for areas built and tracks daily production
* Reconcile all issued parts and materials daily to ensure accurate material usage counts
* Frequently works with minimal or no supervision
* Perform general clean up
* Other duties as assigned
Requirements
* 3+ years of fiber splicing experience required
* Ability to use and understand splicing technology such as OTDRs, VFL, OLTS and Fusion Splice
* Prior experience with CWDM and DWDM, prepping & splicing from 6ct to 288ct or more
* Ability to work outside of business hours when needed, overtime, holidays, evenings, weekends etc., in all seasons
* Ability to safely operate a vehicle while pulling a trailer
* Ability to complete tasks with small components and wires
* Ability to judge distance and space relationships
* Ability to interpret splicing print and distinguish/apply color code to print reading
* Ability to use specialty tools
* Ability to carry, climb, operate, and work upon an extension ladder (approximately 28 feet high and 75 pounds)
* Ability to complete work outdoors, in tight spaces and elevated by bending, reaching, twisting, climbing, and working while standing up to 70% of the time
* Ability to safely work and navigate various terrains, managing equipment, safety equipment and tools
* A body weight of no more than 275 pounds to perform ladder work safely. Safety is our #1 Priority. If personal safety is not compromised, an accommodation may be available based on previous ladder experience in a similar role
* Must provide a valid government-issued photo ID for verification; a driver's license is required if the role involves driving
* Class A CDL preferred
* Passing of all pre-employment requirements (MVR, Background Check, Drug Screen)
The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
TAK is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by law. We maintain full compliance with the Americans with Disabilities Act and are committed to providing equal access throughout our employment practices. Individuals with disabilities may request reasonable accommodations during the application and hiring process by contacting *****************************.
Salary Description
$30 - $40 per hour, DOE
$30-40 hourly 60d+ ago
Fiber Splicer
Tak Broadband
Field service technician job in Fairfield, CA
Full-time Description
TAK Broadband is a leading end-to-end U.S. fiber broadband network construction contractor operating in 42 states. It builds more than just networks; it connects communities to new valuable digital opportunities. TAK offers comprehensive service solutions, from construction to drops to fulfillment. TAK's ecosystem of partners allows it to successfully complete every project starting from the first point of conception. This includes engineering teams, distributors, and more than 100 qualified construction crews with extensive experience across all ISP types and markets; over 300 experienced bury drop crews; and more than 700 professional technicians.
We are seeking a Fiber Splicer to join our team in Fairfield, CA. In this role you will complete installation, repair and testing of fiber and the different components, splice loose tube and ribbon fiber in compliance with modern standards and connect and configure fiber optic networks for facilities while troubleshooting problems.
Why TAK?
Full Time
Paid Bi-Weekly
Compensation: $30 - $40 per hour, DOE
Full Benefits Package (Medical, Dental & Vision)
Paid Time Off
401(k) with Company Match!
25K Company Paid Life Insurance
Independent Work & Team Collaboration
Career Development & Advancement Opportunities!
The Role
Complete installation, repairs and testing of fiber and the different components
Splice loose tube and ribbon fiber in compliance with modern standards
Connect and configure fiber optic networks for facilities while troubleshooting problems
Read splicing print and apply color code to print reading
Test, activate, and troubleshoot equipment after installation
Basic daily maintenance of TAK provided vehicle: check fluids, clean and organize vehicle
Ongoing monitoring to ensure that splicing operations are completed according to customer and industry specifications
Safely operate and use a bucket truck to complete daily construction assignments, and pull the fiber trailer as needed
Complete daily production reports, mark-up maps, keep track of work hours, complete "as-built maps" for areas built and tracks daily production
Reconcile all issued parts and materials daily to ensure accurate material usage counts
Frequently works with minimal or no supervision
Perform general clean up
Other duties as assigned
Requirements
3+ years of fiber splicing experience required
Ability to use and understand splicing technology such as OTDRs, VFL, OLTS and Fusion Splice
Prior experience with CWDM and DWDM, prepping & splicing from 6ct to 288ct or more
Ability to work outside of business hours when needed, overtime, holidays, evenings, weekends etc., in all seasons
Ability to safely operate a vehicle while pulling a trailer
Ability to complete tasks with small components and wires
Ability to judge distance and space relationships
Ability to interpret splicing print and distinguish/apply color code to print reading
Ability to use specialty tools
Ability to carry, climb, operate, and work upon an extension ladder (approximately 28 feet high and 75 pounds)
Ability to complete work outdoors, in tight spaces and elevated by bending, reaching, twisting, climbing, and working while standing up to 70% of the time
Ability to safely work and navigate various terrains, managing equipment, safety equipment and tools
A body weight of no more than 275 pounds to perform ladder work safely. **Safety is our #1 Priority. If personal safety is not compromised, an accommodation may be available based on previous ladder experience in a similar role**
Must provide a valid government-issued photo ID for verification; a driver's license is required if the role involves driving
Class A CDL preferred
Passing of all pre-employment requirements (MVR, Background Check, Drug Screen)
The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
TAK is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by law. We maintain full compliance with the Americans with Disabilities Act and are committed to providing equal access throughout our employment practices. Individuals with disabilities may request reasonable accommodations during the application and hiring process by contacting *****************************.
Salary Description $30 - $40 per hour, DOE
$30-40 hourly 60d ago
Field Specialist - Home Care Services
Allcare Homecare 4.0
Field service technician job in Granite Bay, CA
Full-time Description Position Overview
We are seeking a Field Specialist to support our home care operations serving individuals with intellectual and developmental disabilities (IDD). This role is primarily office-based, but requires flexibility to cover caregiver call-outs, conduct field support, and assist with urgent staffing or client needs.
The Field Specialist plays a critical role in ensuring continuity of care, staff support, and compliance with company policies and care standards.
Key ResponsibilitiesOffice & Administrative Support
Support daily home care operations from the office
Assist with caregiver coordination and schedule adjustments
Communicate with caregivers, case coordinators, and management
Document all field activity, staff interactions, and client updates accurately
Support compliance with agency policies and HCBS guidelines
Field & Coverage Support
Cover caregiver call-outs when staffing shortages occur
Provide direct care support when needed to ensure uninterrupted services
Assist with urgent client needs or unexpected service gaps
Conduct wellness checks, staff support visits, and on-site assistance
Step in during emergencies or last-minute coverage situations
Staff Support & Oversight
Serve as a point of contact for caregivers during assigned shifts
Provide guidance and direction while in the field
Reinforce care plans, safety expectations, and documentation standards
Report concerns, incidents, or performance issues to management
Requirements ualifications
Experience working with individuals with disabilities
Previous home care, caregiving, or field support experience preferred
Ability to work both in-office and in the field as needed
Reliable transportation and willingness to travel for coverage
Strong communication and problem-solving skills
Comfortable responding to urgent situations and call-outs
Ability to maintain professionalism in high-pressure situations
Requirements
Valid driver's license and reliable vehicle
Ability to pass background clearance
CPR/First Aid certification (or willingness to obtain)
Flexibility to work occasional evenings, weekends, or on-call shifts
Why Join Us
Meaningful work supporting individuals with disabilities
Supportive leadership and team environment
Opportunity to grow within the organization
Make a direct impact on care quality and staff support
Salary Description $22.00 - $26.00/ hourly
$22-26 hourly 6d ago
Fiber Splicer at CTB Fiber Optic Services, Inc. California
Nicholas McKenzie
Field service technician job in Pittsburg, CA
Job Description
CTB Fiber Optic Services, Inc. is a leader in single-source solutions for engineering, design, emergency restoration services and fiber implementation. We specialize in fiber optic splicing and testing services with all our work being guaranteed 110%. We ensure this guarantee by having a team of dedicated people who perform their work with these goals in mind: “Best Quality Workmanship for Customer Satisfaction”. We can perform our services in new or existing, aerial or underground builds, as well as in POPS, remote sites, OCEF cabinets, transmission equipment, Fiber Management Systems, within any rack equipment. We have the experience and ability in building many types of enclosures to include 3M, Coyote, Raychem, Fiberdome, Ditel, Windsor, ACT, among many others.
We are looking for a few good people to join the team. $1000.00 signing bonus. Positions are available for individuals with a current driver's license. All who apply will be given serious consideration. This is an offer for full-time employment. We encourage all who are interested to apply.
Overview:
Skilled in fiber optic splicing with an understanding in engineering and splicing drawings, the fiber splicer will perform tasks associated with the construction/upgrade of fiber systems. They will be responsible for terminating, splicing, bonding/grounding, documenting, and testing fiber optic cables within the systems networks and their related equipment resulting in maximum operating efficiency.
Responsibilities:
Performs splicing of fiber optic cables, both fusion, mass fusion and mechanical, to include terminating various types of connectors.
Constructs proper splicing in fiber enclosures and fiber termination panels to include grounding, bonding, isolation, storage and sealing in both aerial and underground applications.
Plans and installs fiber distribution panels, relay racks or cabinets with all associated hardware and electronics in a head end or OTN site.
Executes large fiber count ring cuts/hot cuts during scheduled maintenance windows with minimum downtime to the network or customer services.
Performs fiber audits to identify the physical characteristics of existing fiber plant from fiber matings, terminations, colors to splices and network elements while documenting and updating records.
Performs testing utilizing OTDR's, Power Meter/Light Sources, OLTS and VFLs; interprets and analyzes data; identifies and troubleshoots problems.
Reads, creates, and maintains accurate splicing schematics, records, and diagrams.
Performs aerial construction activities, including but not limited to, installing aerial fiber, installing fiber storage (snowshoes), completing pole transfers, and performing necessary clean-up work.
Performs underground construction activities, including but not limited to, pulling cable/fiber through conduits, digging up and repairing damaged conduit and underground vaults or pedestals.
Pulls various types of cables, including, but not limited to fiber, coax, and copper in conduit.
Performs traffic control flagging duties for roads and highways as needed.
Ensures company assets are properly and continuously maintained in excellent operating condition while secured in a safe manner.
Accurately completes progress forms, daily activity reports and all other documentation pertaining to work assignments.
Surveys jobs sites while considering all safety measures to ensure a safe working environment for associates, general public and property.
Oversees projects and delegates responsibilities to ensure safety, quality and productivity targets are met.
Responsible for mentoring, training, directing and supervising associates while on job sites.
Works closely with the Supervisor to plan, organize, coordinate and schedule projects.
Qualifications
At least 3-years of experience installing, maintaining/repairing, and testing fiber optic networks
Valid driver's license and clean motor vehicle record
Strong communication skills, both verbal and written
Work indoors and outdoors as needed
Able to be on call for emergencies involving damaged cable
Organized with a strong attention to detail
Day Shift (Required)
Night Shift (Required)
Overnight Shift (Required)
Supplemental Pay:
Bonus pay
Education:
High school or equivalent (Preferred)
Experience:
At least 3-years of experience installing, maintaining/repairing, and testing fiber optic networks
Physical Requirements:
Must be able to lift/carry 50 lbs regularly and up to 100 lbs as needed with or without assistance
Must be able to work nights and weekends, if necessary
Must be able to work in all weather conditions
Opportunities:
Long term employment
Competitive wages
Health insurance
Dental insurance
Vision insurance
Paid Holidays and Vacation (PTO)
Lots of room for growth
We are looking forward to reading your application.
$32k-60k yearly est. 18d ago
Field Technician Level 1
Adex Corporation 4.2
Field service technician job in Sacramento, CA
Regional Travel Required FieldTechnician Level 1 - Job Description Position involves performing basic, often supervised, installation and maintenance tasks in telecommunications central offices, focusing on the physical aspects like running cables, racking equipment, and initial site preparation. This level requires familiarity with basic tools and equipment, the ability to work under direction, perform continuity testing, maintain clean work areas, and adhere to safety procedures.
Responsibilities & Duties
Installation and Physical Tasks
Physically install, remove, modify telecommunications equipment & infrastructure.
Run and dress copper and fiber optic cables, ensuring proper lacing and stitching.
Install basic racking and equipment.
Testing and Verification
Conduct lead verification and continuity testing on cables and connections.
Perform basic network cable testing.
Tools and Safety
Use various hand and power tools.
Adhere to and enforce safety policies and OSHA regulations.
Work Area Management
Maintain a clean and organized work area.
Participate in site preparation and restoration, including waste disposal.
Collaboration and Documentation
Work effectively with engineers, technicians, and customers.
Maintain basic on-site job records and administrative tracking.
Skills Required for Skill Level 1
Mechanical Aptitude: Ability to use hand & power tools efficiently & safely.
Manual Dexterity: Precision in tasks like cable installation and lacing.
Basic Knowledge: Understanding of telecom tools, equipment, and physical installation processes.
Teamwork: Ability to work effectively as part of a team and follow instructions.
Physical Stamina: Capacity to lift objects, stand for extended periods, and work in various environments -on ladders and cable racks.
Reliability: Punctuality, dependability, and a strong work ethic.
What to Expect
This is an entry-level role within a skill-based framework.
It often involves physically demanding work and requires adherence to detailed installation standards.
Progressing to higher skill levels requires gaining more experience and proficiency in advanced tasks and troubleshooting.
$26k-42k yearly est. 2d ago
SCADA - Network Field Technician
Terabase Energy
Field service technician job in Woodland, CA
Job Description
About the Role:
The SCADA Technician will be responsible for supporting the configuration, troubleshooting and commissioning of instrumentation, communications and SCADA devices during equipment production and on-site after equipment delivery, as required. The technician will support continuous improvement and operational excellence for instrumentation, communications and SCADA-related systems and equipment to achieve zero-failure rate.
Key Responsibilities:
The SCADA Technician will be responsible for the following:
SCADA and MET Assembly
Assembly/build of SCADA racks and MET Stations
Wiring of instrumentation and rack components per design.
Supporting inventory management
Stacking and setting up devices on the rack or MET station as needed
Configuring network and instrumentation devices based on provided design and configuration requirements
Read and understand network device manual for device set up and configuration
Factory Acceptance Testing
Set up FAT environment for customers and Terabase's engineering teams to conduct the FAT for the equipment.
Generate documentation related to the equipment assemblies and testing outcomes.
Support with troubleshooting of network issues and device connectivity issues. A knowledge of Putty and Wireshark is a plus.
On-Site commissioning and warranty support
Travel to sites in different locations of the US to complete pre-commissioning and commissioning activities or warranty support activities, including but not limited to:
Powering up SCADA, MET station and field network equipment
Support establishing remote connectivity to the site
Inspecting installations and completing pre-commissioning and commissioning documentation
Troubleshoot device and network communications issues
Help resolve and document warranty claims
Requirements
Required Skills Requirements:
Travel 40-60%
IT Certifications (A+) and (Network+) or (Cisco CCNA) or min 2 years of relative experience.
Ability to troubleshoot Network layers 1,2 issues effectively including capture packets and analyze it.
Ability to carry heavy equipment for inventory management and assembly of racks and MET stations.
Ability to follow safety standards and protocols.
Solid understanding of fiber and Ethernet technologies, protocols, and patching.
Solid understanding of Network LAN protocols TCP/IP, LLDP, CDP, STP, ICMP, ARP, DNS, DHCP.
Ability to communicate with team members.
Working knowledge of industrial protocols such as Modbus-TCP, DNP3, OPC-UA, IEC 61850 and ICCP.
Nice to have Skills
Ability to troubleshoot Network layers 3 issues effectively including capturing packets and analyzing them.
RTAC or PLC programming experience, including structured text and function blocks.
Experience in SCADA development, Ignition experience a plus.
Experience in setting up virtual machines on physical servers.
Experience working on multiple projects simultaneously.
OSHA and NFPA 70E certifications are a plus.
Benefits
Compensation And Benefits
Our salary ranges are determined by role, level, and location. The anticipated range for this role is $30-$40 per hour. Within each posted range, individual pay is determined (and may be lower or higher), dependent on work location and additional factors, including job-related skills, experience, and relevant education or training. Terabase offers competitive compensation along with a comprehensive benefits package, including:
• Generous time off and holiday policy
• Remote flexibility
• Flexible time off
• Comprehensive benefits package
• Career progression
• 401k match
• Stock options
• Home office set up allowance
• And much more!
Terabase is an equal opportunity employer. We recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. We strongly encourage people of all backgrounds to apply.
We do not discriminate for any reason including race, color, sex, gender, age, religion or religious creed, national origin, ancestry, citizenship, marital status, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, military/ veteran status, or any other characteristic protected by law.
We offer a welcoming and inclusive environment in service to one another, our products, the diverse consumers we represent, and the communities we call home.
Principles only. This role is not open to receiving agency candidates, and any contingent submissions will not be considered. Terabase Energy does not utilize third-party recruitment agencies. Please contact our Recruiting team at careers@terabase.energy with any staffing-related inquiries.
$30-40 hourly 22d ago
Field Service Technology Delivery Lead Manager
Accenture 4.7
Field service technician job in Sacramento, CA
We Are: Accenture Song-a new breed of agency that's all about the Experience. For us, customer experience is not an add-on; it's foundational to who we are and how we empower our clients. As the world's largest, most disruptive agency, we drive lasting growth for clients by helping them design, build, and run meaningful experiences that make people's lives better, more productive, and more meaningful. We do this in three ways: by transforming organizations through standout products and services; by building and delivering award-winning campaigns so brands can engage and communicate creatively with customers at scale; and by using our top-notch skills to pilot, integrate, scale, and run the platforms that underpin the world's greatest experiences. Visit us here to learn more about what makes us the Experience Agency.
The digital economy has caused a massive increase in the amount and importance of digital content. Digital content and the customer experience it fuels are, together, a vital expression of a brand's voice and purpose. We help leading brands create and deliver the right content for the right customer at the right time for immersive, relevant experiences. We offer an end-to-end approach to the content lifecycle and cut through the complexity for improved speed to market and relevance, at scale. Our unique tools and services organize, store, and optimize content, including taxonomy, rights and asset management, analytics, and quality assurance.
Job Description:
We are looking for a highly effective fieldservice capability technology Delivery Lead to join our Song team. An individual filling this role will be responsible for the overall success of fieldservice technology focused Service Experience programs, focusing on the client relationship, financials, project delivery, resourcing, and overall program health. Ideal candidates will have a consulting background and will have experience managing programs that combine strategy, fieldservice experience design, and technology architecture & delivery disciplines.
The work:
* Works in a highly client-facing role to lead the end-to-end delivery lifecycle of complex, global and large-scale Service solutions crossing customer channels and service center Backoffice service solutions.
* Develops strong working relationships with the senior management team and identifies follow-on project opportunities
* Plans and estimates delivery work with an Agile approach, focusing on project milestones, resource planning (both on-shore and off-shore), scope, budget, risk identification and mitigation planning
* Manages day to day on-shore and off-shore project teams during the project lifecycle
* Manages the project ideation, gathering the high-level business requirements, defining the detailed requirements and process into epics and stories
* Manages experience-led teams in developing strategic vision and creative UI/UX design
* Manages and contributes to development of the platform migration and global roll out strategy and execution
* Interacts with client stakeholders for business justification, funding, scope and timeline
* Contributes to the ongoing development of solution/program offering approaches, methodologies, techniques, business development tools, and growing our resources
Travel: As required for client support.
Location: Primary residency within 90 minutes of an approved Accenture office
Qualification
Basic Qualifications:
* Minimum 7+ years of experience leading the successful delivery of FieldService platform architecture and delivery projects
* Minimum 7+ years of experience delivering projects which have integrated one or more of the functional capabilities listed below:
* Fieldservice platform suites such as Salesforce, Oracle, Microsoft Dynamics, IFS, ServiceMax
* Service Delivery enablement (field worker, 3rd party management)
* Distributed Service support networks
* AI powered service operations
Bonus points:
* Experience with Service Delivery Operations (Service Center, Call Center, FieldService Operations)
* Minimum 5 years of experience with both Waterfall and Agile SDLC, implementing large, complex web sites, commerce applications or marketing automation platforms.
* Experience with Service channel experience design, implementation and execution
* Experience with defining, designing and implementing a development architecture leveraging CI/CD principles
* Strong knowledge of project management methodology including the ability to develop detailed work plans and specifications, identify and resolve issues, manage risk, and run team meetings
* Exceptionally strong leadership & communication skills to effectively manage client accounts and multidisciplinary teams
* Experience in a consulting environment with demonstrated track record of continuing responsibilities, creativity, and innovation in a complex global scale program (e.g., multi-country, language, brand, etc.)
* Experience working with clients in the CMT (Communications, Media, Technology) space
* Bachelor's degree
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here.
Role Location Annual Salary Range
California $94,400 to $266,300
Cleveland $87,400 to $213,000
Colorado $94,400 to $230,000
District of Columbia $100,500 to $245,000
Illinois $87,400 to $230,000
Maryland $94,400 to $230,000
Massachusetts $94,400 to $245,000
Minnesota $94,400 to $230,000
New York/New Jersey $87,400 to $266,300
Washington $100,500 to $245,000
#LI-NA
Locations
$100.5k-245k yearly 17d ago
HVAC Residential Senior Service Technician
Clarke-Rush 4.3
Field service technician job in Sacramento, CA
Our company is seeking a highly skilled and experienced Residential HVAC Senior ServiceTechnician to join our team. As a leader in the residential HVAC industry, we pride ourselves on providing exceptional service to our clients. We are looking for a dedicated and knowledgeable technician who can help us continue to provide top-notch service to our customers.
Background Information:
Our company is a reputable and well-established residential HVAC company, providing installation, maintenance, and repair services for heating, ventilation, and air-conditioning systems. Our team is made up of skilled technicians who are committed to delivering excellent service and ensuring customer satisfaction.
Key Responsibilities:
- Provide technical support and expertise to junior technicians and assist with training as needed.
- Diagnose and repair complex HVAC system issues, including electrical, mechanical, and refrigeration components.
- Perform routine maintenance and service tasks on various HVAC systems, including troubleshooting and repairing any malfunctions.
- Accurately document all work performed, including parts used, time spent, and recommendations for future maintenance and repairs.
- Ensure all work is completed in compliance with safety regulations and company standards.
- Communicate effectively with clients to explain recommended repairs, provide pricing estimates, and address any questions or concerns.
- Stay updated on industry developments, new technologies, and best practices to continuously improve and enhance HVAC services.
Qualifications:
- Minimum of 5 years of experience as a Senior HVAC technician.
- EPA Certification card Type 1 / Type 11 minimum required, Universal is preferred
- Extensive knowledge of HVAC systems, including troubleshooting, repairs, and maintenance.
- Strong technical and problem-solving skills.
- Excellent communication and customer service skills.
- Ability to work independently and in a team environment.
- High attention to detail and strong organizational skills.
- Availability to work flexible hours, including weekends and evenings.
- Physical ability to lift and move heavy equipment.
Our company is an equal opportunity employer and values diversity in the workplace. We welcome and encourage applications from all qualified individuals, regardless of race, ethnicity, religion, gender, sexual orientation, age, or ability.
If you meet the qualifications and are interested in joining our team, please submit your resume and cover letter. We look forward to hearing from you!
$69k-104k yearly est. 60d+ ago
Field Service Specialist
Aerzen USA Corporation 4.2
Field service technician job in Benicia, CA
Job DescriptionDescription:
Who we are:
Aerzen USA Corp. is an international manufacturer of positive displacement blowers, hybrid blowers, screw compressors and turbo blowers. These high-quality machines are used for air and gas applications across many essential industries, including; Wastewater, Cement, Biogas, Pharmaceutical and Food, among many others. We are One Team, and we Empower our team members to be both Inquisitive and Evolutionary.
What We Offer:
Aerzen USA offers a competitive salary; generous health benefits (to include 96% company-paid benefit plans) with company HSA contribution; a 401(k) with company match; a tuition reimbursement program; and a profit share bonus package; along with the opportunity to work with a dynamic group of professionals.
What You'll Do:
Position Summary:
The FieldService Specialist oversees a team of fieldtechnicians, coordinates the scheduling and delivery of on-site services and parts for customers and technicians in the field. This role is focused on ensuring timely service delivery, achieving financial targets, and maintaining high customer satisfaction. The FieldService Specialist collaborates with the Regional Service Manager and Regional Director to execute regional service strategy, achieve revenue and customer satisfaction goals, inventory management, achieve training objectives, and enhancing team efficiency in repairs and fieldservices.
Essential Functions & Responsibilities:
Lead and coordinate the daily activities of the fieldservicetechnician team.
Assists Service manager building a qualified and well-equipped team, ensuring ongoing development of knowledge, skills, and capabilities.
Coordinate the scheduling and dispatching of servicetechnicians to meet customer demands while managing technician utilization. Maintain accurate data in CRM and ERP systems.
Schedule and lead weekly FieldService Meeting to discuss topics including job schedule, lessons learned, safety, product/service updates and technician development.
Provide technical support to service personnel performing on-site services, including installation, troubleshooting, preventive maintenance, and repairs. Thoroughly review customer scope/needs and prepare servicetechnicians with all relevant information and materials before customer visits to ensure expectations are met.
Interact with customers to respond to inquiries and provide exceptional service by addressing issues promptly and professionally.
Generate service quotes by identifying components for repair, service, and parts, and create quotes in the ERP system. Identify customer needs and offer additional solutions when appropriate.
Ensure timely order fulfillment, keeping customers informed about delivery schedules and coordinating material deliveries and inventory to meet service center needs.
Assist the Regional Service Manager on driving key initiatives throughout fieldservices, including best practice development, departmental scaling, and improvements in customer experience.
Review and approve expense reports, timecards, and PTO requests for direct reports, ensuring compliance with company policies and procedures as directed by the Regional Service Manager.
Ensure compliance with all relevant federal, state, and local regulations, as well as customer-specific requirements related to safety, employment, and environmental standards.
Monitor service reports, ensuring follow-up on future service needs and requirements.
Maintain appropriate fieldtechnician stock levels to ensure efficient and timely service.
Support the Aerzen sales team and channel partners in driving aftermarket growth.
Stay updated on new products, service offerings, and company initiatives that affect the regional team and customer base.
Additional duties as assigned by supervisor.
Requirements:
Competencies:
Technical Aptitude: Ability to identify mechanical and electrical components from diagrams and troubleshoot equipment issues remotely. Effectively communicate technical details to customers.
Customer Orientation: Demonstrates empathy and responsiveness to both internal and external customers. Keeps customers informed about any changes to schedules or orders.
Initiative: Capable of applying knowledge and experience to resolve situations effectively and independently. Proactively seek solutions and gather necessary information.
Teamwork: Collaborative mindset, open to listening to and respecting others' ideas. Prioritizes team goals over individual objectives.
Flexibility: Adaptable to changing circumstances and able to create processes in dynamic environments. Capable of adjusting focus when emergencies arise.
Autonomy: Self-motivated, capable of working independently with minimal supervision and delivering results efficiently.
Requirements:
Education: Associate or Bachelor's Degree (or equivalent work experience).
Experience: 5-7 years of relevant customer support experience.
Computer Skills: Proficient in Microsoft Windows, Word, Excel, PowerPoint, and ERP/CRM systems.
Ability to travel 10-20% of the time for business when needed.
$57k-95k yearly est. 3d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Field service technician job in Yuba City, CA
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
How much does a field service technician earn in Woodland, CA?
The average field service technician in Woodland, CA earns between $43,000 and $109,000 annually. This compares to the national average field service technician range of $35,000 to $82,000.
Average field service technician salary in Woodland, CA
$69,000
What are the biggest employers of Field Service Technicians in Woodland, CA?
The biggest employers of Field Service Technicians in Woodland, CA are: