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What is a field technical representative and how to become one
Field technical representatives are responsible for increasing brand loyalty by acting as liaisons between the company and the customers. They provide on-site technical support and perform customer support tasks and identify any issues and perform troubleshooting procedures. They also determine customer needs and offer recommendations. Field technical representatives earn a median sum of $28 per hour, which amounts to $59,000 per year.
Field technical representatives primarily ensure proper task management in order to achieve outstanding customer satisfaction. Their duties include guaranteeing that the work progress accurately follows the agenda, performing troubleshooting, and producing frequent and analytical service reports. They operate vehicles safely and use field automation systems while adhering to the company's given rules and regulations.
Field technical representatives typically hold a bachelor's degree in business or a related field. They are expected to have some years of experience as a technical representative or in a similar role. Some employers prefer candidates with self-confidence and are able to exert their energy for long periods without tiring.
Avg. Salary $52,665
Avg. Salary $59,228
Growth rate 4%
Growth rate 0.3%
American Indian and Alaska Native 0.23%
Asian 5.11%
Black or African American 3.81%
Hispanic or Latino 14.05%
Unknown 3.71%
White 73.09%
Genderfemale 24.75%
male 75.25%
Age - 48American Indian and Alaska Native 3.00%
Asian 7.00%
Black or African American 14.00%
Hispanic or Latino 19.00%
White 57.00%
Genderfemale 47.00%
male 53.00%
Age - 48Stress level is high
7.1 - high
Complexity level is advanced
7 - challenging
Work life balance is poor
6.4 - fair
Field technical representative career paths
Key steps to become a field technical representative
Explore field technical representative education requirements
Start to develop specific field technical representative skills
Skills Percentages Customer Service 20.08% Technical Support 18.71% Customer Satisfaction 8.72% Product Knowledge 6.46% Technical Issues 3.95% Complete relevant field technical representative training and internships
Accountants spend an average of 1-3 months on post-employment, on-the-job training. New field technical representatives learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a field technical representative based on U.S. Bureau of Labor Statistics data and data from real field technical representative resumes.Research field technical representative duties and responsibilities
- Serve as a SME and the main point of contact when agents and other leads have questions.
- Update systems with new application and OS version.
- Write, implement, and maintain SQL queries and reports.
- Attend advanced training courses for PC OS and hardware troubleshooting.
Prepare your field technical representative resume
When your background is strong enough, you can start writing your field technical representative resume.
You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a field technical representative resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.
Choose from 10+ customizable field technical representative resume templates
Build a professional field technical representative resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your field technical representative resume.
Apply for field technical representative jobs
Now it's time to start searching for a field technical representative job. Consider the tips below for a successful job search:
- Browse job boards for relevant postings
- Consult your professional network
- Reach out to companies you're interested in working for directly
- Watch out for job scams
How did you land your first field technical representative job
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Average field technical representative salary
The average field technical representative salary in the United States is $52,665 per year or $25 per hour. Field technical representative salaries range between $35,000 and $77,000 per year.
What am I worth?
How do field technical representatives rate their job?
Field technical representative reviews
Dealing with other professional engineers and managers that show higher levels of integrity when discussing requirements or a problem to solve.
Some offices are just rude
Wear and tear on vehicle
Updated January 8, 2025
