Finance aid coordinator full time jobs

Position Title Manager, Admissions & Financial Aid Position Type Admin/Professional Department Admissions and Financial Aid Full or Part Time Full Time Pay Grade MN7 Information Department Specific Information Starting Salary Range: $42,391 - $47,000, commensurate with experience Summary Assist the Office of Admission and Financial Aid in support of the University's effort to attract qualified students through the timely and effective administration of student financial aid and admission counseling. Responsible for managing the admission-related loan counseling process for accepted students. Assist with institutional scholarship program management. Reports to the Financial Aid Director. Collaborate with the Senior Executive Director for admission counseling efforts. Principal Functional Responsibilities Financial Aid Loan Counseling and Shared Program Management: Lead the planning, development, and implementation of accepted student financial aid loan counseling in alignment with institutional goals and regulatory requirements. Assist in the administration of financial aid loan programs for newly accepted students, including federal and private loans. Meet directly with newly accepted students. Assist in the management of the preferred lender list and private loan comparison tools. May assist the financial aid staff with loan certification processes as part of the financial aid packaging team. Evaluate and award institutional scholarships to new and continuing students. Admission Counseling: Assist in the planning, development, and implementation of an accepted student financial counseling program. Support prospective and accepted students through recruitment into the initial term of enrollment with an emphasis on gap funding counseling through private loans. Work extensively with the admission staff to cross-train and collaboratively deliver timely and relevant counseling to promote accepted student enrollment. Meet with prospective and accepted students and families to present educational funding options and facilitate private loan applications. Reporting and Data Processing: Key user or primary administrator of one or more admission and financial aid systems. Analyze reporting needs and collaborate with staff to create reports that improve operations and assist with decisions. Compile mid-year and year-end reports to evaluate preferred lenders. Other Duties: Represent the admission and financial aid office on university and community committees in support of the director. May assist the directors with attending ongoing training and professional development to stay current with regulations and best practices. Perform other duties as assigned. Qualifications * Bachelor's degree * Minimum 1 year of experience in a higher education financial aid office or related loan industry experience. Graduate assistantship employment is accepted in place of full-time employment * Proficient in Microsoft Office Suite, video conferencing, and presentation software * Valid driver's license and ability to travel as necessary Preferred Qualifications * Master's degree in Higher Education, Student Affairs, or related field * Evidence of planning and program administration from prior employment * Three years of related financial aid loan experience * Sales data system, Banner ERP, and CRM experience * Working knowledge of financial aid websites and software, including but not limited to FSA Partner Connect websites, EdConnect, Elms and Fast Choice Physical Requirements Must be able to utilize a phone, computer and other office equipment. Posting Detail Information NEOMED Campus Safety Guidelines In an effort to keep our campus community as healthy and safe as possible, NEOMED may require vaccinations as a condition of attendance and employment. This policy will allow for exemption of the vaccination requirement for those individuals with valid medical reasons, sincerely held religious beliefs and matters of conscience. Close Date

Financial Aid Advisor - Campus Valley College -Cleveland and/or Valley College -Fairlawn The Financial Aid Advisor (FAA) performs administrative work directly related to the administration of financial aid programs. The FAA coordinates and executes state, federal and institutional financial aid programs in an ethical, expeditious and efficient manner, to provide the greatest possible benefit to both the student and college. Duties are performed in a customer environment requiring independent judgment and decision making. RESPONSIBILITIES & DUTIES Administer all financial aid programs supported by Valley College and executed at the local campus level in accordance with all state and federal requirements and institutional policies and procedures. Interview all students requiring financial aid assistance, prepare financial aid packages, including refinancing. Develop new financial aid resources and act as a liaison between the school and agencies. Remain technically current in new government and company regulations and procedures by attending sponsored financial aid workshops and seminars and by participation in local financial aid associations when feasible. Apprise management of updates and changes. Perform financial aid orientations and student financial counseling. Ensure all appropriate financial aid accounting procedures including accounting procedures associated with federal funded programs, are implemented and maintained in accordance with corporate and federal requirements. Coordinate and administer collection activities for financial aid programs. Administers all reporting functions to ensure all Valley College reporting requirements are completed in a timely and accurate manner. Conduct entrance and exit interviews and practice timely default management. Assist with the development and revision of corporate financial aid policies. Special projects as assigned. JOB SPECIFICATIONS COMPETENCIES 1. Professional Communication. 2. Detail-oriented. 3. Organization. 4. Confidentiality. 5. Ethical. 6. Teamwork. 7. Critical Thinking and Problem Solving. 8. Emotional Intelligence SUPERVISORY RESPONSIBILITY This position does not have any direct supervisory responsibilities. WORK ENVIRONMENT and PHYSICAL REQUIREMENTS This position operates in a professional office setting and routinely uses standard office equipment, including but not limited to computers, phones, printers, photocopiers, and filing cabinets. The employee must be able to: Sit, stand, and walk for extended periods Frequently use hands and fingers to operate office equipment Occasionally reach, bend, or lift to move items such as but not limited to files, office supplies, or equipment. Maintain visual acuity to read and prepare documents Reasonable accommodation requests will be considered per ADA guidelines. TRAVEL This position may require occasional travel to other campus locations, or off-site work-related locations or campus events. The Fairlawn and Cleveland locations' Financial Advisors may have to alternate between the two locations. POSITION TYPE/EXPECTED HOURS OF WORK This is a full-time, salaried position. The standard work week is Monday - Friday, 8am to 5pm. Occasional evening or weekend work may be required as job duties demand. REQUIREMENTS EDUCATION and PRIOR WORK EXPERIENCE A Baccalaureate degree (or higher) in Business Administration or related field is preferred. This individual needs to have good interpersonal skills and the ability to function effectively in a customer environment. A combination of related experience and education may be acceptable should the incumbent not hold a baccalaureate degree. This position requires that the incumbent maintains a high level of professionalism and confidentiality when working with students. If the incumbent has student federal loans (Title IV): The incumbent must maintain all their student federal loans in good standing (no delinquencies or defaults). Failure to do so may result in restricted access to resources essential to conducting job responsibilities and may result in disciplinary action up to termination of employment with the college. SUPERVISORY CONTROL Direct Report: Director of Financial Aid Administration May receive collaborative direction from campus management to support institutional goals The job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee. They may change, or new ones may be assigned at any time with or without notice.

Return to Careers Division/Department Financial Aid Reports to Director for Financial Aid Type Full-Time The Financial Aid Counselor, under the direction of the Director of Financial Aid, is responsible for interpreting federal, state, and institutional financial assistance rules, policies and procedures. The counselor will conduct a wide range of activities necessary for insuring that students meet all eligibility requirements for awarding all federal, state, and institutional aid. Essential Duties & Responsibilities * Review eligibility of student aid applicants and conduct application verification * Award financial aid to eligible students, per federal, state and institutional guidelines * Provide quality customer service to students, their parents, and university personnel * Communicate with students and parents in person, by telephone and email * Generate award letters and other correspondence * Assist in the university's recruitment and retention efforts through campus outreach, high school visitation, college fairs and alumni activities * Serve as a liaison between financial aid and other campus offices regarding financial aid administration and processing * Promote a positive image of the Financial Aid Office by making group presentations which explains both the various financial aid programs and associated application processes. * Assists in the preparation of required statistical reports by collecting data and keeping accurate records on programs administered by the Financial Aid Office and by designing and revising forms as appropriate. * Default Management * Reconciliation * Other duties as assigned by the Director Required Knowledge, Skills and Abilities * Strong oral and written communication skills * Proficiency in Microsoft excel, word processing and other computer related skills * High level of customer service skills and interpersonal skills * Ability to multi-task in fast paced situations * High level of accuracy and attention to detail Minimum Qualifications * Proficiency in using the BANNER System, a plus * A minimum of 3 years of financial aid administration experience required. Note: Documents must be saved in .pdf format with your name and job title in the document name. Other formats cannot be processed. Wilberforce University Founded in 1856, Wilberforce University is America's first private, coeducational University established to educated men and women of African descent; and is closely affiliated with the African Methodist Episcopal Church. Today, Wilberforce is a well-respected private, residential liberal arts university with a clear mission, core values and vision for the future and is a noted pioneer in the Co-Operative Education Movement. Wilberforce awards the Bachelor of Arts and Bachelor of Science degrees in the areas of business, engineering and computing science, humanities, natural sciences, and social sciences; as well as the Master of Rehabilitation Counseling degree. The University is located in Wilberforce, Ohio, a community readily accessible to the Dayton, Cincinnati and Columbus metropolitan centers' social, professional and cultural amenities and airports. Wilberforce University is an Equal Opportunity Employer How to Apply: To apply for the Financial Aid Counselor position, use the "Quick Apply/Submit Resume" button below to submit your information, cover letter and resume to the Wilberforce University Department of Administration and Human Resources.

Division/Department: Enrollment Services - Financial Aid Title: Financial Aid Advisor Job Classification: Status: Full-time, exempt Work Schedule: 8:30 am to 5 pm (M-F), includes some evenings and weekends Job Summary: The Financial Aid Advisor is tasked with the day-to-day operations associated with frontline student service within the BW Financial Aid Office, which includes: (1) assisting walk-ins, triaging, and responding to FAO emails and phone calls; (2) overseeing the intake and coordination of documents submitted to the FAO, and (3) handling assigned technical processing functions. This individual works with other Financial Aid employees and work-study students and reports directly to the Director of Financial Aid. Essential Duties, Tasks and Responsibilities: The following duties are not to be considered a complete list of duties and responsibilities assigned to this position. Provides advice and counsel to students regarding financial aid opportunities, eligibility requirements, the application process, and the disbursement of student aid. Counsels and assists students and families with navigation and completion of tasks found on the portals and websites for BW and the U.S. Department of Education (ED). Supports the collection, review, and categorization of required documentation submitted to the financial aid office. Oversees one or more specific program areas in the operation of the financial aid system, as assigned. Participates in both University recruitment and retention efforts, including high school programs and University admission functions, by providing financial aid information. Participates in the development and implementation of improved student aid delivery services and in the preparation of materials for dissemination to students. Works collaboratively with various campus departments involving the coordination of student aid delivery and customer service. Helps to develop and refine existing financial aid procedures and practices in improving student services and aid awarding efficiencies in the delivery of student aid. Participates in professional financial aid programs and conferences (professional development); Performs miscellaneous job-related duties as assigned. Provides the highest level of customer service. Adheres to all college and departmental policies. Qualifications: Bachelor's degree preferred, associate's degree or equivalent required. Strong analytical and problem-solving skills, including math and logic. Strong customer service skills and the ability to interact well in understanding questions and concerns that students and families may have about the financial aid process. A working knowledge of computer and software programs that support the student aid delivery system (Ellucian Colleague experience preferred). An ability to manage and organize work activities in an effective manner and in compliance with student aid regulations. An ability to work in a team environment in the recruitment and retention of students. A commitment to the value and mission of comprehensive education. Must pass the University's background check and student/employee sensitivity training modules. Preference will be given to applicants with financial aid experience, working knowledge and understanding of federal and state student aid regulations. Working Conditions and Physical Effort: The position works primarily in a standard office environment, interacting frequently with students, families, and staff in person, by phone, and through email. The position requires extended periods of computer use, effective communication, and the ability to manage multiple tasks in a busy setting, especially during peak aid processing times. Some evening or weekend hours and occasional lifting of materials up to 15 pounds may be required. How to Apply: Review of complete applications will begin immediately and continue until the position is filled. Candidates should submit a resume, cover letter, and three professional references in 1 PDF or Word Document via the To Apply link on BW's Employment & Careers' webpage: ***************************** Baldwin Wallace University is an EEO employer and educator. At BW, we support and encourage diversity in a variety of forms. We value and appreciate inclusive excellence in the classroom, within extracurricular activities and as we engage our community partners. Learn more at Diversity Affairs - ************************************

Job Description Financial Aid Counselor The Financial Aid Counselor reports to the Director of Financial Aid and fulfills a variety of administrative and professional activities designed to serve our student body and meet the strategic enrollment goals of the college. Responsibilities include, but are not limited to, counseling students and families, data entry and analytics, researching regulations, reconciling fund balances, evaluating processes and procedures, sending and receiving electronic files and supervising student workers. Candidates for this position will be evaluated on their demonstrated capacity to think critically, exercise good judgment and work independently. This full-time position offers the opportunity to work a hybrid schedule after the completion of the training period. ESSENTIAL DUTIES AND RESPONSIBILITIES Financial Aid Counseling & Communication Works with new and continuing students and their parents regarding the application for and renewal of financial aid as it pertains to accessing enrollment and satisfying their student account balances Participates in monitoring financial aid email account and addresses communications accordingly Reviews and packages new and continuing students recognizing the difference between consistent administrative functions and unique professional judgment that may be needed case by case Reviews and update financial aid forms and web presence Financial Aid Administration Collects documentation from students and parents to ensure compliance with federal, state and institutional awarding guidelines Reviews and processes Federal Direct Loan Programs on behalf of eligible students and/or eligible parents Submits, receives and reconciles electronic records in administration of federal financial aid programs exercising accuracy and time management skills Processes Return to Title IV (R2T4) calculations as a result of student withdrawals Monitors Satisfactory Academic Progress (SAP) for students and reviews and processes appeals and communications Manages state grants, confirming eligibility, requesting disbursements from state agencies, responsible for reconciliation and coordinating periodic state audits Work with a variety of alternative loan programs and third-party scholarship agencies to secure funding for students Assists with Admission events designed to recruit and yield prospective students Designs and delivers financial literacy presentations used to educate new and continuing students, college staff and faculty and/or other community audiences Collaborates with appropriate personnel in other college departments including, but not limited to, Academic Advising, Bursar, Registrar and Student Central to carry out financial aid processes and properly advise students Supports and assists the Director of Financial Aid in streamlining processes, utilizing technology, assisting in data collection for annual audits and other inquiries Researches financial aid regulations to ensure compliance and maintain institutional eligibility May supervise student workers Accepts that occasional evening and weekend hours may be required Performs other duties as requested QUALIFICATIONS Excellent written and verbal communication and customer service skills Evidence of strong organizational abilities, time management and attention to detail High level of logic and superb critical thinking skills Seasoned sense of judgment with ability to make professional judgment decisions Ability to work often with increased levels of autonomy and independence Ability to maintain patience, empathy and understanding while explaining complex processes Display a pleasant and outgoing personality and appreciate the importance of student data security Remains committed to increasing knowledge and strengthening skills by participating in various trainings, seminars and professional development opportunities on and off campus EDUCATION and EXPERIENCE Bachelor's degree required Minimum of 1-2 years of prior experience in the field of financial aid required Associate degree plus a minimum of 3-5 years of prior experience in the field of financial aid may be considered Proficiency in Microsoft Outlook, Word, and Excel and Google Suite Proficiency in PowerFAIDS and PowerCampus preferred but not required PHYSICAL DEMANDS The employee is regularly required to walk and talk and hear. The employee frequently is required to sit, stand, use hands to finger, handle, or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, ability to differentiate colors, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate. About Columbus College of Art & Design Columbus College of Art & Design teaches undergraduate and graduate students in the midst of a thriving creative community in Columbus, Ohio. Founded in 1879, CCAD is one of the oldest private, nonprofit art and design colleges in the United States. CCAD offers nine BFA programs and a Master of Professional Studies in User Experience Design that produce graduates equipped to shape culture and business at the highest level. Additionally, CCAD offers year-round community art classes for children and adults of all ages, led by local creators and designers skilled in their craft. For more information, visit ccad.edu. About Columbus: Columbus is among the Top 10 best U.S. cities for new college grads and one of the top 10 creative scenes in the country as well as one of the 15 most affordable cities in the U.S. As one of the nation's largest college towns Columbus is the type of city where creative activities flourish. There are eight distinct cultural districts that surround CCAD and there are more than 165 restaurants, pubs, and clubs in downtown alone. CCAD is a campus community located in the heart of this vibrant city. EEO Statement Columbus College of Art & Design ("CCAD") is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation based on an individual's race, color, religion, religious creed, national origin, ancestry, citizenship, physical or mental disability, medical condition, gender expression, age, sexual orientation, veteran and/or military status, protected medical leaves, domestic violence victim status, political affiliation, or any other status protected by federal, state, or local laws. CCAD is dedicated to the fulfillment of this policy regarding all aspects of employment. Job Posted by ApplicantPro

Position Title Financial Aid Counselor Position Type Admin/Professional Department Admissions and Financial Aid Full or Part Time Full Time Pay Grade MN6 Information Department Specific Information Starting salary range $37,680-$42,105, commensurate with experience. Summary Responsible for advising students and families on financial aid programs, eligibility requirements, and application processes. This role involves reviewing and processing financial aid applications, ensuring compliance with federal, state, and institutional policies, and providing exceptional customer service to assist students in achieving their educational goals. Principal Functional Responsibilities Student Advising and Support: Provide personalized financial guidance to both prospective and continuing students, ensuring they understand and secure funding for their education. Using a case-management approach, collaborate with financial aid and admissions teams to develop tailored financing plans. Upon a student's commitment to NEOMED, assist with financial planning and matriculation tasks to support enrollment. Lead financial wellness initiatives, scholarship education, and loan counseling while partnering with stakeholders to maximize available aid and promote responsible debt management. Financial Aid Processing: Manage financial aid awarding for an assigned caseload, collaborating with senior staff to ensure accuracy and compliance. Responsibilities include verifying application materials, packaging aid using federal and institutional methodologies, resolving discrepancies in applications and loan origination, and completing Return of Title IV calculations. Counsel students on Satisfactory Academic Progress, assess their academic standing, and communicate with those not meeting university requirements. May be required to process requests for funding through the Veterans Affairs Administration. Financial Aid Compliance and Office Support: Support compliance and office management by staying informed on federal, state, and institutional aid regulations through professional development. Assist in maintaining the Financial Aid Policy and Procedures Manual, participate in annual quality improvement efforts to enhance operations and student experience, and work in alignment with the university's Strategic Plan. Other Duties: Perform other duties as assigned. Qualifications * Bachelor's degree. * Minimum one year of experience in a higher education financial aid office (this requirement may be fulfilled through employment as a graduate assistant) or financial institution in a customer-facing capacity. * Working knowledge of Federal financial aid websites and software, including but not limited to FAA Access to CPS Online, EdConnect, NSLDS, and the COD Mainframe. Preferred Qualifications * Master's degree. * Experience with Ellucian Banner, financial aid, and billing module, and extensive computer experience with Microsoft Office Suite software. Physical Requirements Must be able to utilize a phone, computer, and other office equipment. Ability to work nights and weekends during peak seasons and to travel for conference training opportunities. Posting Detail Information NEOMED Campus Safety Guidelines In an effort to keep our campus community as healthy and safe as possible, NEOMED may require vaccinations as a condition of attendance and employment. This policy will allow for exemption of the vaccination requirement for those individuals with valid medical reasons, sincerely held religious beliefs and matters of conscience. Close Date

FINANCIAL AID ADVISOR - CAMPUS The Financial Aid Advisor (FAA) performs administrative work directly related to the administration of financial aid programs. The FAA coordinates and executes state, federal and institutional financial aid programs in an ethical, expeditious and efficient manner, to provide the greatest possible benefit to both the student and college. Duties are performed in a customer environment requiring independent judgment and decision making. RESPONSIBILITIES & DUTIES Administer all financial aid programs supported by Valley College and executed at the local campus level in accordance with all state and federal requirements and institutional policies and procedures. Interview all students requiring financial aid assistance, prepare financial aid packages, including refinancing. Develop new financial aid resources and act as a liaison between the school and agencies. Remain technically current in new government and company regulations and procedures by attending sponsored financial aid workshops and seminars and by participation in local financial aid associations when feasible. Apprise management of updates and changes. Perform financial aid orientations and student financial counseling. Ensure all appropriate financial aid accounting procedures including accounting procedures associated with federal funded programs, are implemented and maintained in accordance with corporate and federal requirements. Coordinate and administer collection activities for financial aid programs. Administers all reporting functions to ensure all Valley College reporting requirements are completed in a timely and accurate manner. Conduct entrance and exit interviews and practice timely default management. Assist with the development and revision of corporate financial aid policies. Special projects as assigned. JOB SPECIFICATIONS COMPETENCIES Professional Communication. Detail-oriented. Organization. Confidentiality. Ethical. Teamwork. Critical Thinking and Problem Solving. Emotional Intelligence SUPERVISORY RESPONSIBILITY This position does not have any direct supervisory responsibilities. WORK ENVIRONMENT and PHYSICAL REQUIREMENTS This position operates in a professional office setting and routinely uses standard office equipment, including but not limited to computers, phones, printers, photocopiers, and filing cabinets. The employee must be able to: Sit, stand, and walk for extended periods Frequently use hands and fingers to operate office equipment Occasionally reach, bend, or lift to move items such as but not limited to files, office supplies, or equipment. Maintain visual acuity to read and prepare documents Reasonable accommodation requests will be considered per ADA guidelines. TRAVEL This position may require occasional travel to other campus locations, or off-site work-related locations or campus events. POSITION TYPE/EXPECTED HOURS OF WORK This is a full-time, salaried position. The standard work week is Monday - Friday, 8am to 5pm. Occasional evening or weekend work may be required as job duties demand. REQUIREMENTS EDUCATION and PRIOR WORK EXPERIENCE A Baccalaureate degree (or higher) in Business Administration or related field is preferred. This individual needs to have good interpersonal skills and the ability to function effectively in a customer environment. A combination of related experience and education may be acceptable should the incumbent not hold a baccalaureate degree. This position requires that the incumbent maintains a high level of professionalism and confidentiality when working with students. If the incumbent has student federal loans (Title IV): The incumbent must maintain all their student federal loans in good standing (no delinquencies or defaults). Failure to do so may result in restricted access to resources essential to conducting job responsibilities and may result in disciplinary action up to termination of employment with the college. SUPERVISORY CONTROL Direct Report: Director of Financial Aid Administration May receive collaborative direction from campus management to support institutional goals The job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee. They may change, or new ones may be assigned at any time with or without notice.

Division/Department: Enrollment Services - Financial Aid Title: Financial Aid Advisor Job Classification: Status: Full-time, exempt Work Schedule: 8:30 am to 5 pm (M-F), includes some evenings and weekends Job Summary: The Financial Aid Advisor is tasked with the day-to-day operations associated with frontline student service within the BW Financial Aid Office, which includes: (1) assisting walk-ins, triaging, and responding to FAO emails and phone calls; (2) overseeing the intake and coordination of documents submitted to the FAO, and (3) handling assigned technical processing functions. This individual works with other Financial Aid employees and work-study students and reports directly to the Director of Financial Aid. Essential Duties, Tasks and Responsibilities: The following duties are not to be considered a complete list of duties and responsibilities assigned to this position. * Provides advice and counsel to students regarding financial aid opportunities, eligibility requirements, the application process, and the disbursement of student aid. * Counsels and assists students and families with navigation and completion of tasks found on the portals and websites for BW and the U.S. Department of Education (ED). * Supports the collection, review, and categorization of required documentation submitted to the financial aid office. * Oversees one or more specific program areas in the operation of the financial aid system, as assigned. * Participates in both University recruitment and retention efforts, including high school programs and University admission functions, by providing financial aid information. * Participates in the development and implementation of improved student aid delivery services and in the preparation of materials for dissemination to students. * Works collaboratively with various campus departments involving the coordination of student aid delivery and customer service. * Helps to develop and refine existing financial aid procedures and practices in improving student services and aid awarding efficiencies in the delivery of student aid. * Participates in professional financial aid programs and conferences (professional development); * Performs miscellaneous job-related duties as assigned. * Provides the highest level of customer service. * Adheres to all college and departmental policies. Qualifications: * Bachelor's degree preferred, associate's degree or equivalent required. * Strong analytical and problem-solving skills, including math and logic. * Strong customer service skills and the ability to interact well in understanding questions and concerns that students and families may have about the financial aid process. * A working knowledge of computer and software programs that support the student aid delivery system (Ellucian Colleague experience preferred). * An ability to manage and organize work activities in an effective manner and in compliance with student aid regulations. * An ability to work in a team environment in the recruitment and retention of students. * A commitment to the value and mission of comprehensive education. * Must pass the University's background check and student/employee sensitivity training modules. Preference will be given to applicants with financial aid experience, working knowledge and understanding of federal and state student aid regulations. Working Conditions and Physical Effort: The position works primarily in a standard office environment, interacting frequently with students, families, and staff in person, by phone, and through email. The position requires extended periods of computer use, effective communication, and the ability to manage multiple tasks in a busy setting, especially during peak aid processing times. Some evening or weekend hours and occasional lifting of materials up to 15 pounds may be required. How to Apply: Review of complete applications will begin immediately and continue until the position is filled. Candidates should submit a resume, cover letter, and three professional references in 1 PDF or Word Document via the To Apply link on BW's Employment & Careers' webpage: ***************************** Baldwin Wallace University is an EEO employer and educator. At BW, we support and encourage diversity in a variety of forms. We value and appreciate inclusive excellence in the classroom, within extracurricular activities and as we engage our community partners. Learn more at Diversity Affairs - ************************************

Job Description Division/Department: Enrollment Services - Financial Aid Title: Financial Aid Advisor Job Classification: Status: Full-time, exempt Work Schedule: 8:30 am to 5 pm (M-F), includes some evenings and weekends Job Summary: The Financial Aid Advisor is tasked with the day-to-day operations associated with frontline student service within the BW Financial Aid Office, which includes: (1) assisting walk-ins, triaging, and responding to FAO emails and phone calls; (2) overseeing the intake and coordination of documents submitted to the FAO, and (3) handling assigned technical processing functions. This individual works with other Financial Aid employees and work-study students and reports directly to the Director of Financial Aid. Essential Duties, Tasks and Responsibilities: The following duties are not to be considered a complete list of duties and responsibilities assigned to this position. Provides advice and counsel to students regarding financial aid opportunities, eligibility requirements, the application process, and the disbursement of student aid. Counsels and assists students and families with navigation and completion of tasks found on the portals and websites for BW and the U.S. Department of Education (ED). Supports the collection, review, and categorization of required documentation submitted to the financial aid office. Oversees one or more specific program areas in the operation of the financial aid system, as assigned. Participates in both University recruitment and retention efforts, including high school programs and University admission functions, by providing financial aid information. Participates in the development and implementation of improved student aid delivery services and in the preparation of materials for dissemination to students. Works collaboratively with various campus departments involving the coordination of student aid delivery and customer service. Helps to develop and refine existing financial aid procedures and practices in improving student services and aid awarding efficiencies in the delivery of student aid. Participates in professional financial aid programs and conferences (professional development); Performs miscellaneous job-related duties as assigned. Provides the highest level of customer service. Adheres to all college and departmental policies. Qualifications: Bachelor's degree preferred, associate's degree or equivalent required. Strong analytical and problem-solving skills, including math and logic. Strong customer service skills and the ability to interact well in understanding questions and concerns that students and families may have about the financial aid process. A working knowledge of computer and software programs that support the student aid delivery system (Ellucian Colleague experience preferred). An ability to manage and organize work activities in an effective manner and in compliance with student aid regulations. An ability to work in a team environment in the recruitment and retention of students. A commitment to the value and mission of comprehensive education. Must pass the University's background check and student/employee sensitivity training modules. Preference will be given to applicants with financial aid experience, working knowledge and understanding of federal and state student aid regulations. Working Conditions and Physical Effort: The position works primarily in a standard office environment, interacting frequently with students, families, and staff in person, by phone, and through email. The position requires extended periods of computer use, effective communication, and the ability to manage multiple tasks in a busy setting, especially during peak aid processing times. Some evening or weekend hours and occasional lifting of materials up to 15 pounds may be required. How to Apply: Review of complete applications will begin immediately and continue until the position is filled. Candidates should submit a resume, cover letter, and three professional references in 1 PDF or Word Document via the To Apply link on BW's Employment & Careers' webpage: ***************************** Baldwin Wallace University is an EEO employer and educator. At BW, we support and encourage diversity in a variety of forms. We value and appreciate inclusive excellence in the classroom, within extracurricular activities and as we engage our community partners. Learn more at Diversity Affairs - ************************************