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The differences between finance representatives and phone bankers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a finance representative and a phone banker. Additionally, a finance representative has an average salary of $41,765, which is higher than the $34,532 average annual salary of a phone banker.
The top three skills for a finance representative include financial services, customer service and life insurance. The most important skills for a phone banker are customer service, customer inquiries, and compliance guidelines.
| Finance Representative | Phone Banker | |
| Yearly salary | $41,765 | $34,532 |
| Hourly rate | $20.08 | $16.60 |
| Growth rate | 10% | 10% |
| Number of jobs | 124,645 | 22,843 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 70% | Bachelor's Degree, 34% |
| Average age | 43 | 43 |
| Years of experience | 4 | 4 |
A finance representative, also known as a financial advisor, provides sound financial proposals to clients. Primarily, financial advisors guide and plan the financial decisions of clients based on their needs, goals, and requirements. They recommend financial products and services to manage clients' portfolios. Their other duties include analyzing current accounts, interpreting data, and developing strategies to improve and manage their assets and portfolios. Also, they monitor market trends to identify potential leads. Finance representatives should have an analytical mind to analyze, assess, and make decisions based on the data they are given.
As the name entails, phone bankers work for banks, financial institutions, or even at call centers whose primary job is to assist banking customers' needs and inquiries via telephone. Their duties and responsibilities may include handling concerns about bank transactions, keeping customers informed of bank policies and procedures, and processing financial applications. They also help maintain customer retention and satisfaction, participating in marketing campaigns, sales development activities, and referral programs. Phone bankers may do some administrative tasks as needed.
Finance representatives and phone bankers have different pay scales, as shown below.
| Finance Representative | Phone Banker | |
| Average salary | $41,765 | $34,532 |
| Salary range | Between $22,000 And $77,000 | Between $27,000 And $43,000 |
| Highest paying City | New York, NY | Saint Paul, MN |
| Highest paying state | New York | New York |
| Best paying company | Keysight Technologies | Advancial Federal Credit Union |
| Best paying industry | Health Care | Finance |
There are a few differences between a finance representative and a phone banker in terms of educational background:
| Finance Representative | Phone Banker | |
| Most common degree | Bachelor's Degree, 70% | Bachelor's Degree, 34% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | Stanford University |
Here are the differences between finance representatives' and phone bankers' demographics:
| Finance Representative | Phone Banker | |
| Average age | 43 | 43 |
| Gender ratio | Male, 59.6% Female, 40.4% | Male, 36.1% Female, 63.9% |
| Race ratio | Black or African American, 5.9% Unknown, 4.2% Hispanic or Latino, 12.5% Asian, 10.3% White, 66.9% American Indian and Alaska Native, 0.2% | Black or African American, 5.8% Unknown, 4.1% Hispanic or Latino, 12.2% Asian, 10.8% White, 66.8% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 6% | 6% |