First Service jobs in Los Angeles, CA

The President of MarWest Commercial will lead the expansion efforts of sourcing new association/property management contracts in multiple states, have direct responsibility of managing to expectations agreed upon within the annual Performance Agreement, with the intent of growing EBITDA year-over-year, managing Association/Property Manager team leaders including interaction with Board of Directors and Unit Owners they serve. The ideal candidate will work cross-functionally with FirstService departments such as IT, HR, Legal and Corporate Accounting to ensure the business is appropriately managed/supported in these matrix organizations. Further, the President will work with the Client Accounting Controller to insure all property level financial reporting is accurate and timely. As a member of FirstService West Region Leadership Team, this person is a believer in and an active supporter of FirstService philosophies and culture in respect to staff, clients, and community that advances the FirstService brand in terms of image, reputation, differentiation, and professionalism. The President of MarWest Commercial will report to the President, FirstService Residential California. Compensation: $200K - $225K Plus Bonus FirstService Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. The base pay range is subject to change and may be modified in the future. Job Responsibilities: The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned to every duty. People: * Engaged executive presence with team in scope of role * Build strong relationships of trust with internal (i.e., peers and support teams) team. * Maintains a positive, cohesive work environment to attract and retain top level leaders throughout the organization. * Build a highly functioning team of leaders through performance management, succession planning, coaching, mentoring, and leading by example. * Ability to clearly communicate, motivate and inspire others to reach company vision. * Promote the use and utilization of company resources to maintain or exceed associate satisfaction. * Partner with the Human Resources department and assist with recruiting, hiring, payroll approval, coaching and developing, and performance management processes for associates. Maintain working knowledge of company Human Resource policies, programs and initiatives. * Partner with the Human Resources department on all associate relations issues to ensure operational integrity and client service levels are maintained. * Lead and contribute to an inclusive work environment where all feel valued. Growth and Strategy * Positively contribute to sales and EBITDA goals * Provide overall executive leadership and strategic direction for the Commercial Management Division. This includes frequent interaction with association managers, business leaders, existing clients, prospective new clients, FirstService affiliates and FirstService Residential senior leaders. * Responsible for annual business plan - driving financial performance to achieve targeted performance margins as identified in business plan. * Provides year-end input to corporate budget and in particular, to those line items within area of responsibility. * Maintain client retention goals as outlined in business plan. * Develop and implement strategies that promote the organization's mission, core values and global service standards. * Identify client opportunities with new and existing clients. In partnership with Business Development and Marketing, support and participate in client presentations that lead to generating new business. * Drive business improvement and compliance through new or enhanced technology/processes. Influence stakeholders and teams to adopt changes including communication plans related to key initiatives. * Commits to attending and leading in certain circumstances all designated company meetings and events within areas of responsibility; including supervisor meetings, team meetings, client meetings and others that may arise from time to time. * Build and support the organizational culture that drives passion for continuous improvement and development throughout the company. * Works collectively with the regional leadership on strategies to effect and implement new company procedures, policy changes, etc. * Drives and supports the launch of new clients into the company's operations both prior to effective date of new contract and up through an established onboarding process. Operations: * Follows regional and/or national policies and operational protocols. * Implement best practices, innovation, creative thinking, and employment of business practices throughout the company. * In a growing and evolving culture of change, lead and participate as an Executive Sponsor for Regional or National initiatives. * Manage and direct regional leaders (Vice Presidents, Regional Managers, and Support Teams) to ensure the company's operational priorities are aligned with the company policy, legal guidelines and long-term goals of growth. * Promote the consistent use of all company tools and resources to exceed client and vendor satisfaction. * Encourage participation in at least one outside committee. For example, NAIOP or CREW. * Adheres to all company policies and guidelines. * Reviews and approves direct report expense reimbursables. * Review and approves operational expenses as required through regional/national policies. * Work with key vendors/partners to find new products and services that benefit our clients * Have a solid understanding of Association laws and may be required to obtain broker licenses in multiple states * Other duties as assigned. Skills & Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. * Strong ethical practices. * Strong verbal and written communication skills. * Strong internal/external customer relations skills required with ability to communicate effectively with all levels of management, associates, vendors and other stakeholders. * Organizational and time management skills with the ability to multi-task, implement, and monitor progress for successful completion. * Ability to work well under pressure in a fast-paced environment meeting deadlines. * Demonstrates attention to detail. * Demonstrates awareness of variables which could affect associate retention and/or morale, for both clients and associates. * Demonstrates reliability and dependability to support daily operations, company meetings, client meetings and/or other activities. * Demonstrated ability to train, develop and educate associates. * Proficient in daily use and knowledge of Microsoft Office applications; including MS Word, Excel, PowerPoint, Outlook, Publisher, and Teams. Education & Experience: * Must possess a college degree; or equivalent industry experience. * Preferred to possess a licensed California Real Estate Broker; may need to obtain additional licenses for other regions in which MarWest performs third party property management * Has a minimum of 5 years' experience in an executive leadership role within commercial property management and preferably within the niche of commercial association management * 5+ years of proven leadership skills and ability to lead large teams at an executive level or greater. Physical Requirements & Working Environment: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. * Must be able to lift 25 lbs. * Must be able to sit for extended periods of time. * Must have finger dexterity for typing/using a keyboard. * Talking and hearing occur continuously in the process of communicating with guests, supervisors, vendors and our clients * Valid California Driver's License and State mandated vehicle insurance, and registration. * Ability to walk extensive slope and/or flat association areas and visually review landscape, building areas, recreation facilities, parks etc. to ensure proper maintenance. * Ability to work late into evenings as required for board meeting attendance. This is a full-time position with typical scheduled hours, Monday through Friday, 8:00 a.m. - 5:00 p.m. May be required to work overtime as needed and approved by supervisor, including occasional evening meetings. Consistent and regular attendance required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs. Supervisory Responsibilities: Manage 5-10 direct reports that ensure regional daily operations adhere to company policies, best practices and delivers a high level of client and associate satisfaction. Direct reports could include, but are not limited to: Vice Presidents, Management Leadership Group within all states operating within, POD Manager, Executive Assistant (if any) and other positions as deemed appropriate. Tools & Equipment Used: * General Office Equipment Travel: * Travel time of up to 10%. Must be willing to travel overnight between regional offices located in the United States where MarWest does business and any other regional travel as required by FirstService to perform to the job standards and requirements to be effective. What We Offer: * Medical, dental, and vision plans (full time and part time 30+ hours) * Part time 20+ hours qualify for dental and vision * 401K match * Time off including vacation, sick, and company paid holidays * Pet insurance available * Tuition reimbursement * Legal services * Free emotional wellbeing and daily life assistance support for all associates * Domestic partner coverage * Health savings account * Flexible spending account About Us: MarWest Commercial Real Estate Services is the industry leader in providing commercial association/property management services throughout the United States, with approximately 350 commercial business parks under management. The MarWest Commercial platform of services is recognized as the premier provider in this property management niche. Acquired by FirstService Corporation (NASDAQ: FSRV) in January of 2013, MarWest Commercial is well positioned to continue their expansion plans throughout the FirstService geographic footprint. Disclaimer: The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time. FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws. All offers of employment with FirstService Residential.

The Porter (Weekends Only) is responsible for ensuring that buildings, facilities, and restrooms are maintained in a clean and organized manner. Key tasks include cleaning floors, washing walls and windows, tidying showers and restrooms, and disposing of trash. Additionally, the role may include performing routine maintenance activities, notifying management of needs for repairs and cleaning debris from common areas. Compensation: $19 - $20 an hour FirstService Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client's property, the salary or wage will also be premised upon the client's directive. The base pay range is subject to change and may be modified in the future. Hours: Part Time (7:30AM - 4:00PM) Saturday and Sunday. Job Responsibilities: * Clean Main Lobby & Offices * Empty trash cans * Dust * Wipe down door handles and clean glass * Wipe down front desk shield * Clean Fitness Facility * Clean glass doors, wipe down all door handles and frames * Wipe down all equipment 2x per day * Studio equipment wiped down and placed in proper location as needed * Fitness studio exterior patios- pick up leaf debris, Wipe down furniture * Pick up trash on floors * Empty trash bins * Wipe down toilets, restock paper supplies and soap/shampoo in locker room/restroom * Dust all lighting fixtures * Mop restroom floors * Clean Clubhouse/Kitchen/Bar Area * Clean glass doors, wipe down all door handles and frames * Wipe down furniture, clean glass tables * Wipe down counters * Pick up trash on floors * Empty trash bins * Wipe down toilets, restock paper supplies and soap/shampoo in locker room/restroom * Dust all lighting fixtures * Mop restroom floors * Sweep floors * Dust window seals * Wipe down kitchen sink and counter tops * Dust artwork and décor * Ensure all furniture is properly arranged * Vacuum carpets * Clean Park Areas * Wipe down furniture, empty trash, pick up trash off floor * Clean Pool Areas * Ensure all furniture is properly arranged * Pick up any trash in all facilities * Empty trash bins and put new liner * Wipe down exterior shower fixtures * Pick up/use blower for any leaf debris on ground * Wipe down light fixtures * Wipe down door handles/door frames * Clean the main sidewalk and entryway * Power wash any areas that require extra cleaning * Sweep/blow leaf debris off sidewalk * Remove any pet waste/clean off sidewalk * Wipe down main entry glass doors * Remove any leaf debris from entry fountains * Pick up any trash off sidewalk/ gutter/ landscape beds * And any other duties as assigned Skills & Qualifications: * An ability to follow oral and written directions keep accurate records, fill out logs and journals, and perform administrative operational functions. * Must be proficient in English. Education & Experience: * One year of experience of janitorial or custodial work. High School Diploma or GED. Physical Requirements & Working Environment: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Must be able to lift 25lbs. * Must be able to stand for extended periods of time. * Must be mobile enough to move around the facility to complete tasks. Tools & Equipment Used: * Current valid Driver's License required, and valid auto insurance required What We Offer: * Medical, dental, and vision plans (full time and part time 30+ hours) * Part time 20+ hours qualify for dental and vision * 401K match * Time off including vacation, sick, and company paid holidays * Pet insurance available * Tuition reimbursement * Legal services * Free emotional wellbeing and daily life assistance support for all associates * Domestic partner coverage * Health savings account * Flexible spending account About Us: FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada. Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development. Disclaimer: The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time. FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws. All offers of employment with FirstService Residential are contingent upon a satisfactory background check.

The Sales Operations Representative is responsible for supporting the sales process by optimizing sales opportunity planning, sales proposal/asset creation, and sales reporting. The Representative, Sales Operations role plays an integral part in supporting regional sales leaders by uncovering coaching opportunities, territory management, and sales tools adoption. Compensation: $26.44-32.69/hr plus up to 10% Annual Bonus FirstService Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client's property, the salary or wage will also be premised upon the client's directive. The base pay range is subject to change and may be modified in the future. Job Responsibilities: * Ensure optimal utilization of the Sales Opportunity Planner for discovery of client needs and circumstances. * Create proposals and respond to board questions using CRM automation, proposal templates, and digital platforms. * Maintain and support accurate proposal content libraries, ensuring consistency and compliance. * Manage and enforce the proposal request process, overseeing efficient and timely delivery. * Verify the accuracy and brand alignment of digital and printed materials used in client interactions, including proposals and responses to board questions. * Meets proposal deadlines by establishing priorities and target dates for information gathering, writing, review, and approval. * Serve as subject matter expert in CRM and sales methodology to support the sales organization and provide guidance. * Align with the Sales Enablement team on any training opportunities for the sales team members. * Oversee pipeline maintenance to ensure clean actionable data to support accurate forecasting and reporting. * Respond to RVP of Sales requests for territory management, planning support, and reporting needs, as appropriate. * Gather insights from sales team on customer challenges and opportunities while leveraging this information to help facilitate improvements. * Proactively seek regular feedback from leadership about operational changes to ensure proposal accuracy. * Consistently analyze opportunities to accelerate sales cycle through adoption and utilization of sales tools. * Provide strategic insights and diagnose opportunities for sales coaching to improve efficiency and effectiveness. Skills & Qualifications: * Demonstrates excellent oral and written communication skills. Ability to write with persuasion. * A high level of detail and organizational skills is required. * Must be goal-minded and possess a self-starting mentality. * Exceptional communication and interpersonal skills, with the ability to collaborate effectively across departments and with senior leadership. * Urgency and time management skills with ability to manage and set expectations. * Experience working with CRM platforms or similar systems (Microsoft Dynamics CRM a plus), as well as experience with sales enablement software. * Proficient knowledge of Microsoft Applications, including Word, PowerPoint, and Excel. * Intermediate knowledge of Adobe Creative Suite, particularly InDesign. * Excellent analytical and problem-solving skills with the ability to interpret data. * Experience in project management a plus with the ability to manage multiple priorities and deadlines. * Ability to maintain a positive attitude and work well under pressure. * Excellent problem solver; demonstrates ability to use creative alternatives. * Works effectively in interdepartmental environments by sharing ideas in a constructive and positive manner; addresses opportunities constructively to find mutually acceptable and practical business solutions. Education & Experience: * Bachelor's degree in related fields to journalism, marketing, or communications preferred. * Three or more years' experience in sales, marketing, and/or communications in a corporate environment, with direct responsibility for researching, writing, and/or editing content for a variety of topics and audiences. Travel: Hybrid position requires some travel to additional regional offices for meetings. Tools & Equipment Used: * General Office Equipment * Valid Driver's License and State Mandated Vehicle Insurance required. Physical Requirements: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. * Sitting at a desk for extended periods of time * Dexterity for keyboard and mouse use * Ability to lift up to 30 lbs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs. What We Offer: * Medical, dental, and vision plans (full time and part time 30+ hours) * Part time 20+ hours qualify for dental and vision * 401K match * Time off including vacation, sick, and company paid holidays * Pet insurance available * Tuition reimbursement * Legal services * Free emotional wellbeing and daily life assistance support for all associates * Domestic partner coverage * Health savings account * Flexible spending account About Us: FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada. Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development. Disclaimer: The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time. FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws. All offers of employment with FirstService Residential are contingent upon a satisfactory background check.

Benefits: * Company provided computer and tablet * Health Benefits * Competitive salary * Flexible schedule * Free uniforms * Opportunity for advancement * Training & development Job Description: Design Associate (Sales Rep) - Classification: (Regular, "At Will" Work Status) Reports To: Franchise Owner/Sales Manager Status: Full-time Floor Coverings International Frisco provides the BEST in-home flooring experience in North America and is a fast growing, turnkey flooring provider. We need a sales rep with excellent communication skills, experience, and savvy to meet new clients in their homes and sell them our services and flooring products. To thrive in this role, you'll need to be self-motivated, work independently, communicate well, and be highly organized and enjoy a team atmosphere. We are looking for an individual who isn't afraid to work really hard. Experience in the flooring industry is a plus but not required. The right individual will play a key part in the expansion of this company and will have the opportunity to grow as the company grows. KEY RESPONSIBILITIES AND TASKS (Essential Functions): Sales Arrive on time and professional represent FCI on all appointments in your Mobile Showroom to demonstrate Mobile Collection items Write a minimum of ten (10) or more flooring proposals per week using Floor Coverings International's proprietary estimating software, working to close every potential job as quickly as possible. Act as the single point of contact to the customer for all types of flooring service requests Go out to client's homes and meet with them regarding their flooring project Follow our Sales System using our devices and software (non-negotiable) Coordinate installation time and communication schedule with Office Manager/Project Manager Assist Office Manager/Project Coordinator with ordering of products (provide clarification on what needs to be ordered, as needed) Communicate customer needs/expectations to Project Manager to make jobs go smoothly Go back to finished jobs on day of completion for final walk thru and pick up final payment Re-visit finished jobs (5-10 days after) to inspect, take reference pictures and ask for online review Engage in on-going training/educational requirements (may involve travel at company expense) Prospecting will be necessary to achieve weekly estimate goals Compensation Compensation description: Competitive base plus commissions with no cap, total compensation potential of 100K+ Provided - Must maintain Keep Mobile Flooring Showroom and Office/Warehouse presentable, clean and organized with company samples at all times. Exhibit care with samples at all times, maintain proper inventory of samples In-home Mobile Tablet for estimating - for professional and work related use only Laptop Computer with Microsoft Office Suite - for professional and work related use only Disto electronic measuring device/Tape measure Uniform (logo) shirts and name tag - to be worn on all sales calls ADDITIONAL DUTIES AND RESPONSIBILITIES (Unless communicated otherwise by Management) Work hours require daytime and evening hours, including weekends Attend weekly Goal Setting and Review (GSR) session (90 minutes each) (Mandatory unless on vacation) Attend regularly scheduled weekly team meeting (Level 10) reviewing organizational goals and individual tasks Improve customer service, perception, and satisfaction Fast turnaround of customer requests Ability to work in a team environment and communicate effectively MINIMUM EXPERIENCE AND EDUCATION The desire to make a real difference in a small company, and to have some fun along the way Basic business knowledge Solid experience delivering customer service Experience managing a busy work schedule High School Diploma College Degree preferred TRAINING AND ONGOING EDUCATION Provided WORKING CONDITIONS/PHYSICAL REQUIREMENTS: Sitting 60% (in the office, client's homes, driving to appointments) Standing/walking 40% Moderate noise levels from office equipment. Minimum lifting requirements of 40 pounds in order to carry sample kits into client's homes Frequent client and interoffice personnel interaction; heavily dependent on excellent customer interaction. Hearing - Must be able to hear telephonic equipment and comfortably communicate with clients and others by telephone and in person. Near Vision - The ability to see details at close range (within a few feet of the observer) as required for business software, and operating office machines. PERFORMANCE STANDARDS (SUCCESS FACTORS): Adhere to company core values Attitude - Integrity - Quality ATTITUDE: We constantly exhibit a positive attitude by being observant, forthright and helpful. CORE VALUES: Deliver what you promise Respect the individual Have Pride in what you do Be open minded to possibilities and practice continuous improvement Engage in the community; make it fun QUALITY: We take pride in our brand, product, presentations, and workmanship. Our quality is demonstrated though our customer service, meticulous attention to detail and our commitment to quality and safety. We stand behind our products and services through industry leading warranties. Flexible work from home options available.

The West Region General Counsel provides expert & strategic legal advice to support the growth & success of the business. This key leader anticipates issues, assesses risk strategically, and provides hands-on counsel to executives & business teams to address critical legal and business challenges. The West Region General Counsel understands the tension between business realities and legal protections, effectively navigates the most difficult questions at the strategy level, and guides teams to avoid pitfalls at the operations level. The West Region General Counsel brings a proven ability to contribute to overall profitability. Compensation: $225K-$250K plus 20% bonus FirstService Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client's property, the salary or wage will also be premised upon the client's directive. The base pay range is subject to change and may be modified in the future Your Responsibilities: * Guidance & Strategy * Analyze all manner of legal & business issues, develop strategy alternatives, recommend effective courses of action, and lead the legal implementation * Litigation and Claims * Effectively manage litigation & claims brought against FirstService, including: * Developing and vetting defense strategies * Minimizing defense spend & settlement outlays * Ensuring the value of insurance defense firms' and specific attorneys' billing & deliverables, including case analyses, litigation strategy, status updates, litigation budgets, and well-thought-out discovery, motion practice & settlement approaches * Managing discovery, preservation & privilege * Advise the business on asserting & resolving disputes * Insurance * Protect the company by leveraging a deep understanding of insurance principles, coverage types, tendering imperatives, triggers to coverage, managing adjusters & third-party administrators, and avoiding actions that may jeopardize coverage * Contracts * Expertly draft & edit contracts to protect FirstService while also achieving the company's business objectives * Successfully negotiate agreements to balance protecting FirstService's interests with obtaining or retaining the business * Mergers & Acquisitions * Pre-acquisition: Serve as part of the acquisition team, effectively analyzing a target's agreements, suits, claims & other risk factors as well as business 'fit' factors. Assist in the preparation, review, and negotiation of documents for complex transactions. * Post-acquisition: Serve as part of the post-acquisition integration team, managing various integration initiatives * Mergers & entity formation: Plan & project-manage the efforts, bringing the right voices to the table & considering operational, financial, tax, insurance, human resources & regulatory questions. * Employment Law * Leverage a solid working knowledge of employment law to provide sound legal advice related to wrongful termination, harassment, discrimination & other employee matters. Team with outside employment counsel & insurance defense counsel to address such matters as appropriate. * Operations & Legal Liability * Leverage a deep understanding of the business & operating departments as well as in-depth knowledge of homeowner association law in the West Region states in order to navigate the legal / operations interface effectively. * Train managers, executives and others to minimize legal liability for FirstService. * Partner with operating executives & others to develop & adjust company processes as FirstService provides new services and as statutes & case law evolve. * Guide the company with regard to regional compliance matters and public policy advocacy as needed. * Other responsibilities as assigned Skills & Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Personal qualifications * Overall broad legal knowledge (corporate law, litigation, labor law, etc.) * Ability to develop legal strategy & objectives * Impeccable professional ethics & integrity * Ability to anticipate legal issues or risks and to 'see around the corner' * Creative problem-solving ability & excellent analytic skills * The ability to apply sound business & legal judgment to a wide variety of legal questions * Extraordinary interpersonal and communication skills; ability to communicate information effectively internally and externally - whether on the fly or with prepared communications - and to drive cross-functional alignment and action * High degree of initiative; growth-minded & collaborative * Execution-oriented mindset with the drive to get things done * Able to work under tight deadlines, handle multiple, detailed projects simultaneously and anticipate needs in advance * Fluent with Microsoft Office applications, including Excel, Word, PowerPoint and Windows; Ability to learn new applications and skills quickly * Leadership qualifications * A self-aware leader with a growth mindset who seeks to understand, fosters trust, and develops his or her own leadership skills * Ability to build talent in the organization through coaching and staff development, giving and receiving feedback, motivating, empowering and leading by serving * Ability to strengthen the organization by influencing, establishing alignment, and skillfully managing change Education and Experience: * JD from an ABA accredited law school * Member in good standing of the California State Bar * Litigation & employment law experience required * 12+ years licensed legal practice experience * Proficient in English. * Excellent general math skills. Physical Requirements and Working Environment: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Must be able to lift 25 lbs. * Must be able to sit for extended periods of time. * Must have finger dexterity for typing/using a keyboard. * Talking and hearing occur continuously in the process of communicating with guests, supervisors, vendors and our clients. Bullet point any specific physical demands such as lifting requirements, standing or sitting, use of keyboard, etc. Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs. General hours are 8:00 - 5:00 based on business needs. Based on business needs, hours over and above normal office hours will occur. Based on business needs, there may be hours worked on weekends and holidays. Consistent and regular attendance required. Supervisory Experience: Supervise paralegal and claims administrator. What We Offer: * Medical, dental, and vision plans (full time and part time 30+ hours) * Part time 20+ hours qualify for dental and vision * 401K match * Time off including vacation, sick, and company paid holidays * Pet insurance available * Verizon discount * Tuition reimbursement * Legal services * Free emotional wellbeing and daily life assistance support for all associates * Domestic partner coverage * Health savings account * Flexible spending account About Us: FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada. Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development. Experience exceptional service with a fulfilling career in property management with FirstService Residential. To learn more about our company and culture, please visit Property Management Company | FirstService Residential Disclaimer: The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time. FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances. All offers of employment with FirstService Residential are contingent upon a satisfactory background check.

The Resident Experience Specialist will provide residents, board members, and vendors with the highest level of service excellence by providing information in response to inquiries, concerns and requests about products and services. In addition, the Resident Experience Specialist will resolve complaints, errors, account questions, billing, and other queries. It is the expectation that all communications will be handled with urgency, quality, and the utmost highest level of customer satisfaction as defined by FirstService Residential. Compensation: $22-24/hr FirstService Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client's property, the salary or wage will also be premised upon the client's directive. The base pay range is subject to change and may be modified in the future. Job Responsibilities: The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned every duty. * Professionally and with service excellence in mind, handle incoming requests from residents, board members, and vendors and ensure that issues are resolved both promptly and thoroughly. * Collaborate directly with Community Managers, Regional Directors, internal departments and National Customer Care Center to ensure timely resolution of all inquiries * Document resolution of all interactions within the appropriate systems and applications * Resolve all inquiries within designated SLA-s. * Meet or exceed KPI-s designated by management. * Thoroughly and efficiently gather information from residents, board members, and vendors, access their account and evaluate their needs, educate them where applicable to prevent the need for future contacts and document interactions through contact tracking. * Provide service excellence, empathetic communication and support in a variety of areas. * Review and close all resident service tickets and Open Calls in Connect that are not specifically awaiting a Community Manager response. * The Resident Experience Specialist may occasionally log and document residents- calls if necessary or directed by management. * Maintain a balance between company policy and customer benefit in decision-making. * Handles issues in the best interest of both customer and company. * Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer-s experience. * Work cross functionally to effectively solve client facing issues Coordinate: * Assessment and late fees - waive late fees, if appropriate. * Move in/out - scheduling - including making special arrangements * Clubhouse and party room reservations * Elevator reservation - including making special arrangements * Assist realtors and sellers ordering resale documents * Assist with homeowner document requests * Create and close work orders * Key fob replacement and access issues * Additional assignments and duties as may be assigned from time to time Skills - Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. * Interact effectively, communicate clearly, and understand meeting the needs of others. * Excellent organization, planning, motivation and interpersonal skills. * Critical thinking, complex problem solving, judgment, and decision-making ability. * Must have a strong work ethic and be detail-oriented with excellent multitasking skills. * Ability to prioritize work, meet deadlines and work well under pressure. * Ability to work with sensitive or confidential information. * Ability to work in a team environment as well as independently and be self-driven. Education - Experience: * Associate-s degree in business or related field preferred, or equivalent combination of education and experience. * 2-3 years customer service experience in a service industry setting. * Must have strong proficiency in Windows and Microsoft Office, (Outlook, Word, and Excel, etc.). * Ability to learn and navigate new technology platforms. * Community Management or real estate experience a plus. Physical Requirements and Working Environment: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. * Exposure to numerous interruptions and surrounding conversations. * Able to lift up to 35 pounds. * Ability to multi-task. * Able to use hands and arms for calculating, typing, grasping, pulling, etc. * Able to perform tasks requiring eye-hand contact. * Able to squat, kneel, stoop to floor level, occasional climbing, and walking. * Able to speak clearly and make self-understood. * Able to see objects closely to print; read instructions and recognize numerals. * Able to disseminate colors. * Able to hear background noises. * Able to distinguish smells to potential hazards. * Able to concentrate without interruptions. * Able to follow instructions and handle occasional stress on the job. * Occasionally reaches at or above the shoulder height. * Ability to talk on the phone and work on a computer for long period of times * Ability to work extended/flexible hours and weekends occasionally Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs. Location: Irvine, CA Tools - Equipment Used: * Computer (MS Office, FSR Connect) * Experience with the Zendesk platform a plus * Telephone/Cell Phone * Copy/Scanner/Fax Machine What We Offer: * Medical, dental, and vision plans (full time and part time 30+ hours) * Part time 20+ hours qualify for dental and vision * 401K match * Time off including vacation, sick, and company paid holidays * Pet insurance available * Tuition reimbursement * Legal services * Free emotional wellbeing and daily life assistance support for all associates * Domestic partner coverage * Health savings account * Flexible spending account About Us: FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada. Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development. Experience exceptional service with a fulfilling career in property management with FirstService Residential. To learn more about our company and culture, please visit ******************************** Disclaimer The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time. FirstService Residential is an equal opportunity employer committed to a diversea and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances. All offers of employment with FirstService Residential are contingent upon a satisfactory background check.

The duties of the Janitorial Technician is to clean and keep in good order the Association's property, common areas, and grounds throughout the community including lobby areas, corridors, gym, social room, elevators and landings, trash rooms, restrooms, and garage. The Custodian reports to the General Manager. Compensation: $21-23/hr. FirstService Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client's property, the salary or wage will also be premised upon the client's directive. The base pay range is subject to change and may be modified in the future. Your Responsibilities: The following list, while not exhaustive of the duties performed by the Porter, illustrates the Porter's duties for the Association: * Use safe practices and proper cleaning methods which includes wearing appropriate protections such as protective masks, gloves, etc. when needed. * Care for the equipment and property used in their work. * Cleans dumpsters as needed and appropriate. * Cleans Association common areas as needed and appropriate. * Sweeps and keeps walkways and paths and the like clear and free of debris. * Assists the Building Engineer as needed and requested by the General Manager. * Cleans common area restrooms as needed and appropriate. * Cleans any pool furniture as needed and appropriate. * Cleans and clears parking structures as needed and appropriate. * Timely complete work orders upon assignment from the General Manager. * Other duties as may be assigned. Skills & Qualifications: * An ability to follow oral and written directions keep accurate records, fill out logs and journals, and perform administrative operational functions. Education & Experience: * One year of experience of janitorial or custodial work. * High School Diploma or GED. Physical Requirements and Working Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Must be able to lift 25 lbs. * Must be able to move, bend, stoop, push/pull as appropriate for this physical job. * Some exposure to dust and noise. * Some heavy lifting, standing, climbing. * Occasional overtime may be required. * Consistent and regular attendance required. Tools & Equipment Used: * General cleaning supplies What We Offer: * Medical, dental, and vision plans (full time and part time 30+ hours) * Part time 20+ hours qualify for dental and vision * 401K match * Time off including vacation, sick, and company paid holidays * Pet insurance available * Tuition reimbursement * Legal services * Free emotional wellbeing and daily life assistance support for all associates * Domestic partner coverage * Health savings account * Flexible spending account About Us: FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada. Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development. Experience exceptional service with a fulfilling career in property management with FirstService Residential. To learn more about our company and culture, please visit ******************************** Disclaimer The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time. FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances. All offers of employment with FirstService Residential are contingent upon a satisfactory background check.

The Company FirstService Residential is North America's foremost property management firm. We're all about our associates, and as we continue to grow, we're looking for even more quality people who share our dedication to doing what's right, improving residents' quality of life, building great relationships and truly making a difference for their clients, their colleagues and themselves. Compensation: $150,000-$170,000 Base + Commission FirstService Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client's property, the salary or wage will also be premised upon the client's directive. The base pay range is subject to change and may be modified in the future. Job Responsibilities The VP of Business Development is responsible for the ongoing leadership and management of all Business Development activity within the West Region of FirstService Residential. The primary role of this position is to consistently achieve established new business growth targets within each market of the region. This will occur through individual contribution and effective leadership of the Business Development teams within each market of the region. The position will require residence in Southern California, which is where the majority of the direct reports are located. Essential Duties and Responsibilities The job duties listed are typical examples of the work performed by positions in this job classification. * Cultivating a culture of success and ongoing business and goal achievement. * Achieving identified growth and financial goal. * Driving each sales team member to achieve weighted pipeline and quota achievement monthly, quarterly, and annual objectives. * Setting sales quotas and providing valuable input to the Business Planning process. * Delivery of personal pipeline goals and quota achievement, including the effective, and consistent, delivery of the pipeline from "passive" to "active". * Delivery of detailed and accurate sales forecasting. * Ensure CRM utilization is consistent by all business development associates and in alignment with company standards. * Implementation of sales practices and Go-To Market Strategies in alignment with companywide best practices. * Recruiting, hiring, on-boarding, training, development, and retention efforts of Business Development staff. * Maintaining awareness of internal and external factors which may influence business performance and implementing solutions to overcome the challenges and/or exploit the opportunity. * Management of the Sales Operations teams to deliver timely, accurate and effective sales support. * Create, coordinate, and execute periodic sales training programs that enable staff to achieve their potential and support company sales objectives. * Managing customer expectations and contribute to a high level of customer satisfaction during the sales process / handoff to operational teams. * Ensure the consistent review and identification of target accounts that fit the ideal property profile by sub-market in all markets of the region. Establishing and deliver strategies to successfully pursue these accounts. * Executing an established Sales Methodology, Sales Process and Sales Cadence to ensure all customer messaging is consistent with FirstService Residential brand. Additional Duties and Responsibilities * Work with each Market President and Management Operations Executive to ensure an environment of open and continual communication surrounding business development activities in order to identify unique challenges and opportunities in each market within the region. * Work with the market's "new business launch" teams to ensure an environment of open and continual communication surrounding business development activity. * Administer and oversee sales staff compensation and incentive programs in a timely and accurate manner. Periodically evaluate the effectiveness of the incentive program to ensure motivation of the sales team to achieve their sales targets. Capture and vocalize findings and recommendations to the market presidents. * Come up with creative and effective sales strategies such as sales contests, roundtable events, and other methods that serve to motivate the team. * Work closely with the marketing function to establish successful support and partner programs such as lead generation campaigns and BDD engagement cadences. * Manage key customer and vendor partner relationships and participate in closing strategic opportunities. * Compile information and data related to customer and prospect interactions. * Monitor customer, market and competitor activity and provide feedback to company leadership team and other company functions. Supervisory Responsibilities * Oversee, train, and develop the Business Development staff and Sales Support teams. Education and Experience * Strong, demonstratable background and experience in leadership * Minimum of 3 to 5 years of experience in the field of residential association management. * Minimum 5 to 7 years of experience developing and managing a high-performing professional sales team. * College degree or extensive equivalent experience required. Knowledge, Skills and Proficiencies To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. * Skilled in the use of Microsoft Office, Word, Outlook, PowerPoint, Excel, Microsoft Dynamics CRM, PowerBI, and other Sales Enablement tools. * Good communicator and enjoys working with people - demonstrating excellent interpersonal, written, and oral communication skills. Can convey sincerity, warmth, and a desire to serve. * Relationship building skills - needs to be able to immediately develop rapport with a variety of personalities and "types" of clients and potential clients. * Ability to address difficult issues and guide team toward the accomplishment of identified goals. * Manage time well and appropriately prioritize tasks. * Ability to travel to the various regions that FirstService Residential is or is contemplating doing business in. * Has the ability to handle multiple priorities and to work under strict deadlines. * Consistent and regular attendance required. * Successful candidate will have to communicate with various audience types, including senior leadership. The candidate must have strong communication skills, with the ability to write clearly and concisely, with executive-level professionalism and thought. * Excellent general math skills. * Excellent reasoning and strategic thinking and planning abilities. * CCAM a nice-to-have but not required. Tools and Equipment used * The associate must have a valid Driver's License and state mandated vehicle insurance. * The associate must have access to a vehicle for transportation to client meetings, industry events, etc. Physical Requirements/Working Environment The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Talking and hearing occur continuously in the process of communicating with guests, supervisors, and other employees. * Must be mobile enough to move around during events, including outside events which would include uneven surfaces. * Must be able to handle multiple tasks. * Must be able to sit for long periods of time, keyboarding in front of computer terminal. * Must be able to stand for long periods of time during various events with potential clients. * Must be able to lift 40lbs. * Must have finger dexterity for typing/using a keyboard. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs. Travel * Travel as necessary/requested in order to effectively and consistently perform at the optimum levels. The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

The Billing Analyst is responsible for FirstService Residential's contract analysis, review and documentation. This position is a critical and integrated member of the Finance team. The successful candidate will have previous related contract administration experience such as reviewing complex contracts and identifying billing methodology. The position requires an individual who is, self-directed, and capable of working autonomously or with the broader leadership team to achieve the business and financial goals of the company. The role has a mix of recurring responsibilities and initiative-based work that provides a high degree of exposure to department and company leadership. Compensation: $70-90k FirstService Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client's property, the salary or wage will also be premised upon the client's directive. The base pay range is subject to change and may be modified in the future. Job Responsibilities: * Proactively communicate and collaborate with Business Development and Community Management Departments regarding the administration of management contracts. Responsible for maintaining and interpreting contracts and related documents for compliance with operating procedures regarding escalation and approval to management. Ability to identify areas of concern and validity of changes with current business processes. * Draft language changes and cooperate with FirstService Residential's Legal Department and cooperate with counsels during negotiations. General understanding of basic legal terminology and experience in working with legal teams and/or attorneys and paralegals; ability to examine and document attorney communication involving extensive redline versions of contracts. * Identify negotiated contract language that impacts operational processes. Ensure that language is valid, and the affected parties can remain compliant. * Gather, analyze, and enter current client and contractual information from Sales/Business Unit Leaders for monthly new business tracking, new contract requests, contract renewals, new association notices, terminated association notices, and any other information related to new business and contracts into relevant database systems. Identify potential areas of concern to Corporate Accounting and prepare a monthly memo communicating all new contracts, contract changes, and renewals to key internal departments. * Manage the monthly billing setup process from collection of contractual documents to communication of relevant data. * Contract monitoring throughout the life of the contract to include contract renewals, amendments, and to ensure new contracts are executed in compliance with company policy and confirm integrity of language. * Audit, research and confirm all documents and related billing for accuracy. Complete regular internal auditing of contract data, corporate accounting invoicing databases and/or any others as requested. Ability to evaluate and reconcile audited data and determine accurate billing methodology. Collaborate extensively with Corporate Accounting to understand and interpret system entry, billing rates and audit variances with past and current contracts to ensure billing and pricing accuracy. * Support on-going migration of additional markets to Contracts Team; including auditing of data, billing rates, and billable items. Perform rigorous investigations of data sources to ensure accuracy. * Set up all new monthly contract changes into billing system. Reconcile changes each month between billing and accounting systems. * Operational understanding of business work flows and impacts to other departments based on potential language changes to contract verbiage. Develop and recommend innovative solutions to current processes. * General understanding of system language and communicating with IT professionals to assist in programming changes/updates. * Responsible for maintenance and organization of electronic contracts and other documents on the company intranet. * Special projects/ad-hoc projects as assigned. Skills & Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Proficient and fluent in English and prior background in communicating with executive leadership and attorneys/paralegals. * Excellent general math skills. * Ability to determine next level involvement for problem resolution. * Must demonstrate good judgment and critical thinking skill. * Organizational and time management skills with a high sense of urgency in a time sensitive environment * High degree of business acumen and problem-solving skills. Aptitude to understand and collaborate within a cross-functional environment with both internal and external stakeholders. * Ability to anticipate business needs and communicate with all mother members of the organization/department to complete assignments on time. * Demonstrated integrity in research and commitment to accuracy. Drive to improve validity of data. * Proficiency in MS Word and MS Excel. * Excellent oral and written communication skills with the ability to appropriately interface with executive leadership. * Strong ability to work as a team member. Education & Experience: * Two to four years of relevant professional experience. * Bachelor's Degree or equivalent in Business, Finance or Accounting preferred. Physical Requirements & Working Environment: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Must be able to lift 25lbs. * Must be able to sit for extended periods of time. * Must be able to stand for extended periods of time. * Must be able to communicate both on the phone and in person with our clients in order to resolve issues and manage the business. * Must have finger dexterity for typing/using a keyboard. * Must be mobile enough to move around both the office in order to make copies, send mail and faxes and to walk around the property. This could include lengthy walks on uneven areas. * Talking and hearing occur continuously in the process of communicating with guests, supervisors, and other associates. The work environment characteristics are normal office conditions at an office location. Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs. Tools & Equipment Used: * Computer and peripherals, standard and customized software applications and tools, and usual office equipment. What We Offer: * Medical, dental, and vision plans (full time and part time 30+ hours) * Part time 20+ hours qualify for dental and vision * 401K match * Time off including vacation, sick, and company paid holidays * Pet insurance available * Tuition reimbursement * Legal services * Free emotional wellbeing and daily life assistance support for all associates * Domestic partner coverage * Health savings account * Flexible spending account About Us: FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada. Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development. Disclaimer: The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time. FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws. All offers of employment with FirstService Residential are contingent upon a satisfactory background check.

The Landscape Coordinator functions as an integral part of our landscape management team. This position is responsible for the maintenance of two greenhouses, seasonal planting beds, fruit trees, and container material throughout the parks. In collaboration with our Lifestyle team and under the direction of the Landscape Maintenance & Development Manager, the Landscape Coordinator develops and executes ongoing programs for our community members. Customer service is primary, and associates must maintain a good relationship with the residents, co workers, and vendors. This position offers an exciting opportunity to contribute to the community and inspire others about the importance of gardening, sustainability, and our diverse landscape. Spanning approximately 2,100 acres in the heart of Irvine, the Great Park Neighborhoods Community sits on the former Marine Corps Air Station El Toro base. The base has been transformed into a community that honors its military past while creating an inventive city of the future. Great Park Neighborhoods Community will continue to be developed over the coming years into multiple neighborhoods offering homes for people of all ages and all lifestyles. The community is slated for approximately 10,000 homes to be built over these years of development and will have several parks, pools, clubhouses, reservable indoor and outdoor spaces, school sites, and more. All this falls under the careful care of Management of Great Park Neighborhoods Community Association (GPN). We are looking for an individual that will be an active supporter of GPN's vision and philosophies, and FirstService Residential's commitment to client, staff, and community. The ideal candidate will be extremely detail-oriented and organized. The expectation for this individual is to support the Landscape Maintenance & Development Manager, and General Manager (GM) to meet GPN Board goals and objectives with respect to preservation of the appearance of the community in line with the Operating Standards. All team members operate by the FirstService Residential Employee Code of Conduct and embrace The Great Park Neighborhoods motto: "Life will be different here". Compensation: $23-25/hr FirstService Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client's property, the salary or wage will also be premised upon the client's directive. The base pay range is subject to change and may be modified in the future. Job Responsibilities: Horticulture * Maintain containerized plants, fruit trees, garden beds, and greenhouses in a manner consistent with best horticulture practices to prioritize production and sustainability * Develop and implement planting plans for seasonal edible and ornamental crops, perennial plantings, container materials, and other areas as needed * Monitor hardscape and infrastructure pertaining to the greenhouses and surrounding planting areas Administration & Communication * Respond to resident communications, follow up with relevant vendors, and ensure work is documented and completed on time * Maintain clear and accurate records * Attend weekly and monthly landscape-related field inspections and other meetings as required, creating a punch list and following up with outstanding items as needed Programs * Develop and conduct engaging and educational programs for community groups centered around GPN's diverse landscape and home gardening topics * Develop and track metrics for successful programs and events to measure outcomes and standards for GPN's Lifestyle goals * Participate in special events, workshops, and classes as they relate to the landscape department * Interact with the public in a friendly and informative manner, answering questions and providing guidance on horticultural topics Culture/Other * Must adhere to and exemplify the company's core values, and Global Service Standards * Other duties as assigned Skills & Qualifications: * Excellent customer service and relationship building background/skills * Effective communication skills (including verbal, written, and listening skills) * Collaborative decision-making and problem-solving skills * Ability to draft correspondence and reports, and respond to inquiries and client concerns effectively and independently * Strong organizational skills and time management abilities while working in a fast-paced, multitasking environment * Ability to set and communicate deadlines and follow through on tasks for clients * Ability to work independently and in a team environment * Intermediate knowledge of Google suite and Microsoft Applications, especially Word, Outlook, and Excel Education & Experience: * 1-3 years of experience in greenhouse maintenance, urban farming, or closely related subject. Must have experience with basic hand tools, irrigation maintenance, and integrated pest management * Education in horticulture or closely related field or equivalent field experience including plant identification, pests and diseases, fertilizers and soil sciences, horticulture, botany, arboriculture, and irrigation * Knowledge of pruning methods, edible plant production, care of California native species, containerized plant care, pest and disease identification, irrigation, and typical greenhouse and landscape maintenance * Ability to lead engaging tours, host workshops, and conduct educational classes independently and with the support of the Landscape Manager Physical Requirements & Working Environment: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Fully on-site role * Work schedule: Monday - Friday, with ability to support special events and programs on weekends and evenings as needed * Ability to stand, walk, bend, stoop, and reach for extended periods while performing landscape maintenance tasks. * Frequent movement between greenhouses, planting areas, and landscaped sites. * Ability to lift, carry, push, and pull up to 50 pounds occasionally (e.g., soil bags, fertilizer, potted plants, tools). * Frequent lifting or movement of lighter items (up to 25 pounds). * Ability to use hands and fingers to handle tools, pruning equipment, irrigation components, and small machinery. * Visual ability to identify plant health issues, pests, weeds, and disease symptoms. * Hearing ability sufficient to detect equipment sounds, alarms, or verbal instructions in outdoor settings. * Comfortable working outdoors in a variety of weather conditions, including heat, sun, wind, and rain. * Exposure to soil, fertilizers, pesticides, and other horticultural materials (with appropriate personal protective equipment provided). * Ability to safely operate small landscape equipment, carts, and vehicles as needed. * Must be able to wear required personal protective equipment (PPE) as assigned. Tools & Equipment Used: * General office equipment * Basic garden hand tools Travel: * Must have reliable transportation, a valid California Driver's License, and State-mandated vehicle insurance and registration * Role requires regular driving between multiple sites within the work location What We Offer: * Medical, dental, and vision plans (full time and part time 30+ hours) * Part time 20+ hours qualify for dental and vision * 401K match * Time off including vacation, sick, and company paid holidays * Pet insurance available * Tuition reimbursement * Legal services * Free emotional wellbeing and daily life assistance support for all associates * Domestic partner coverage * Health savings account * Flexible spending account About Us: FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada. Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development. Disclaimer: The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time. FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws. All offers of employment with FirstService Residential are contingent upon a satisfactory background check.

A Day in the Life of a Project Manager As a Project Manager at First Onsite, you are the driving force behind project success, leading with precision, foresight, and adaptability. You oversee every stage of the project life cycle, from reviewing subcontractor proposals and building schedules to maintaining accurate documentation and reports. Your keen attention to detail ensures operations run smoothly, safety standards are upheld, and quality remains uncompromised. When challenges arise, you step in confidently, supporting crews and resolving issues to keep projects moving forward efficiently. Your proactive approach sets you apart, keeping budgets, profit margins, and timelines on track while fostering clear communication between leadership, clients, subcontractors, and internal teams. You manage scopes of work, review change orders, and ensure accurate billing, driving both operational excellence and client satisfaction. At First Onsite, you'll thrive in a fast-paced, rewarding environment where your leadership makes a tangible impact, your expertise is valued, and your growth is encouraged every day. Responsibilities: * Manage projects from start to finish, including full oversight and quality control * Develop and maintain project schedules, timelines, and budgets * Review, approve, and manage subcontractor proposals, scopes, and change orders * Maintain all project documentation: daily logs, reports, inventories, and records * Coordinate with leadership on scope, buy-outs, and reserves * Perform billing reviews, audits, and invoicing * Monitor project risks and proactively address schedule or budget issues * Respond to on-call needs and manage technician/subcontractor availability, 24/7 * Fill in as needed, including hands-on tasks and additional responsibilities Experience & Education: * 2+ years as Assistant Project Manager * Skilled in construction drawings, specs, and take-offs * Supervised 2+ Area Wide Events * Experience in DR or GC * High school diploma or equivalent * 7+ current industry certifications * Valid driver's license * Employees assigned to certain healthcare-related roles may be required to participate in additional drug and alcohol screening program(s) in accordance with client requirements, such as but not limited to Coalition for Construction Safety ("CCS") regulations in the state of Indiana. First Onsite provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. First Onsite (and its Companies) participates in E-Verify. We will provide the U.S. Social Security Administration (SSA) and, if necessary, the U.S. Department of Homeland Security (DHS) with information from each new employer's Form I-9 to confirm work authorization. This is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Third party resume submissions not accepted. Any resume submitted will be considered the property of THE COMPANY, and THE COMPANY will not be held liable to pay a placement fee. First Onsite provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. First Onsite (and its Companies) participates in E-Verify. We will provide the U.S. Social Security Administration (SSA) and, if necessary, the U.S. Department of Homeland Security (DHS) with information from each new employer's Form I-9 to confirm work authorization. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Third party resume submissions are not accepted. Any resume submitted will be considered the property of THE COMPANY, and THE COMPANY will not be held liable to pay a placement fee.

This Temporary Accounts Receivable Coordinator position requires an individual who is ambitious, self-directed, and capable of working autonomously or with the broader team to achieve the business and financial goals of the company. MarWest Commercial, a division of FirstService Residential, specializes in the formation & management of commercial property owners Associations. With more than 360 commercial office, industrial, medical office, and mixed-used properties under management throughout the United States, MarWest is known as the industry leader. Compensation: $22-24/hr FirstService Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client's property, the salary or wage will also be premised upon the client's directive. The base pay range is subject to change and may be modified in the future. Job Responsibilities: * Set up recurring charges based on annual budget. * Review billing discrepancies. * Issue credits and miscellaneous charges. * Review late charges according to the Association's approved billing and collection policy. * Oversee the monthly charge process & review discrepancies with statement verification. * Verify and post payments received at the lockbox facility. * Assist owners with online payment registration and ClickPay inquiries. * Process and refund Tenant Improvement deposits. * Enter new owner information. Complete escrow demand per request from escrow office. Obtain recorded grand deed (if not sent with escrow checks). * Process owners sent to collections - charge legal fees to owners' accounts and remit legal deposits. Track payment arrangements per Property Manager's approval. * Answer owner inquiries regarding billing questions and account information. * Communicate with bank staff to resolve issues with payment allocation and ACH. * Participate in special projects as needed & other duties as assigned. * Prepare and maintain procedures for specific job duties. Skills & Qualifications: * Strong interpersonal and organizational skills with the ability to manage multiple priorities * Knowledge of Microsoft Outlook, Word, and Excel * Excellent accuracy and attention to detail * Organized and excellent multi-tasking skills Education & Experience: * High school degree * Must possess strong written and verbal communication skills, including exceptional telephone management and the ability to write emails * Self-starter, action oriented, quick learner, able to multitask, highly organized, excellent attention to detail, customer focused, * Excellent time management skills * Minimum of 2 years of experience in a support role Physical Requirements & Working Environment: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Must be able to lift 25 lbs. * Must be able to sit for extended periods of time * Must have finger dexterity for typing/using a keyboard * Talking and hearing occur continuously in the process of communicating with guests, supervisors, vendors and our clients This is an office full time position with typical scheduled hours, Monday through Friday, 8:00 a.m. - 5:00 p.m. May be required to work overtime as needed and approved by supervisor. Consistent and regular attendance required. Schedule is subject to change based on business needs. Tools & Equipment Used: * General office equipment What We Offer: * Medical, dental, and vision plans (full time and part time 30+ hours) * Part time 20+ hours qualify for dental and vision * 401K match * Time off including vacation, sick, and company paid holidays * Pet insurance available * Tuition reimbursement * Legal services * Free emotional wellbeing and daily life assistance support for all associates * Domestic partner coverage * Health savings account * Flexible spending account About Us: FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada. Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development. Experience exceptional service with a fulfilling career in property management with FirstService Residential. To learn more about our company and culture, please visit ******************************** Disclaimer The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time. FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances. All offers of employment with FirstService Residential are contingent upon a satisfactory background check. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances.

As the Product Manager, you will be responsible for defining and executing the strategy, roadmap and delivery of resident and homeowner-facing digital products, including HODA (Homeowner Digital Assistant) and related platforms. This role focuses on improving the resident and homeowner experience through technology solutions that support community operations and enhance service delivery. The Product Manager will collaborate with cross-functional teams such as engineering, UX/UI, marketing, and operations to ensure digital products meet business requirements, technical standards and user needs. This position plays a key role in developing innovative property management technology that improves resident engagement, empowers community boards, and enables associates to better support the communities they serve. Compensation: $120k+ annually, depending on experience FirstService Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client's property, the salary or wage will also be premised upon the client's directive. The base pay range is subject to change and may be modified in the future. Your Responsibilities: * Define and own product vision, strategy, and roadmap for resident and associate experience platforms * Conduct market research, competitive analysis, and gather user feedback to inform product decisions * Translate business needs and user insights into actionable features and enhancements * Partner with UX/UI teams to design intuitive, engaging experiences * Manage and prioritize product backlog; lead Agile ceremonies (planning, stand-ups, reviews, retrospectives) * Define and track KPIs to measure product success and adoption * Collaborate with engineering for timely, high-quality delivery of initiatives * Conduct discovery sessions with residents, board members, and associates * Champion innovation in AI-driven digital assistants and conversational interfaces * Communicate product updates, roadmap changes, and milestones to stakeholders and leadership * Support go-to-market strategies and product messaging in partnership with marketing teams * Monitor product performance and drive continuous improvement through data-driven insights Skills and Qualifications: * Strategic thinker with strong analytical and problem-solving skills * Excellent communication and stakeholder management abilities * Deep understanding of user experience principles and customer-centric design * Able to balance short-term priorities with long-term vision * Experience in property management or real estate technology preferred * Certified Scrum Product Owner (CSPO) or similar Agile certification is a plus Education and Experience: * Bachelor's degree in computer science, Information Technology, Business, or related field (MBA a plus) * 3+ years of experience in product management, preferably in SaaS, AI, or consumer-facing digital products * Proven track record of delivering successful digital products in a fast-paced environment. * Experience with Agile methodologies and tools (Azure DevOps, Jira) * Familiarity with AI technologies, LLMs, and conversational interfaces (strongly preferred) Physical Requirements: * Sit at a desk for extended periods of time * Superior manual dexterity skills * Able to lift up to 30 pounds * Walk and move throughout the community areas and facilities Work Location: Remote Work Hours: Monday - Friday, 8 hours per day with the ability to work extended hours, evenings or weekends as needed. Travel Requirements: Some local travel to communities and corporate offices with use of personal vehicle (less than 25% of time) What We Offer: * 10 company paid holidays * Paid volunteer time * Paid sick and vacation time * Medical, dental, vision * HSA and FSA * Company paid life insurance and Employee Assistance Plan * Supplemental life, disability, accident, critical illness, hospital indemnity * Identity theft, legal services * 401(k) with company match About Us: FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada. Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development. Experience exceptional service with a fulfilling career in property management with FirstService Residential. To learn more about our company and culture, visit ****************************** Disclaimer: The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time. FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances. All offers of employment with FirstService Residential are contingent upon a satisfactory background check.

A Senior Community Manager manages all aspects of community associations, acting as an advisor the Board of Directors, homeowners, and vendors. Independent judgment and discretion is consistently used when advising directors, instructing vendors, and verifying work completed. A CM acts under general supervision and has unique training specific to the community association industry. This position manages several communities, which will involve utilizing the resources within different departments throughout the company. In addition to conducting business and completing projects on behalf of the board, to meet the needs of the association. The position may also be responsible for the supervision of community management staff, to include training oversight, retention and performance management. Compensation: $80-85k FirstService Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client's property, the salary or wage will also be premised upon the client's directive. The base pay range is subject to change and may be modified in the future. Your Responsibilities: Financial * Responsible for association fiscal management including financial statement review and comprehension. * Develop and prepare appropriate annual draft budget for Board of Director approval, implement and manage in accordance with the budget. * Manage association accounting needs including payment of invoices in accordance to Standards of Operations, audit, tax payments, budget, and delinquency monitoring. * Manage and submit charge-backs for assigned associations on a monthly basis in accordance with management contract. * Ensure timely deposit of all checks received on behalf of the Association. Legal/Compliance * Ensure all civil code and legal document requirements are met, and association remains in compliance. * Manage association insurance coverage and needs ensuring adequate and consistent coverage. * Serve as liaison to association counsel, and recommend when client should contact counsel, and/or file a matter in small claims court. Attendance at small claims court and/or superior court may be required. * Educate board members on changes to legislation that impact their association. * Responsible for all aspects of the annual meeting/election process. * Track and ensure requirements are met for processing CA Secretary of State Filings. Communication * Act as an interface between the Board of Directors and community. * Coordinate, attend, and have oversight of all client and board meetings. * Create agendas, board packets, other correspondence, for board and committee meetings in accordance with the state civil code. * Conduct and advice the HOA Board during the board meetings in accordance to laws and regulations set forth by state law. * Responsible for all board meeting follow-up, minutes, and correspondence. * Receive & review client communication. Manage all deadlines and update in Connect Database. * Manage and oversee vendor relations. * Manage RFP process, create comparison spreadsheets to analyze, and make recommendations as appropriate. * Provide content for community website and newsletter as directed by the Board. * Responsible for all association files in accordance with company standardized hard copy and electronic system policies, or client document retention policy. * Responsible for the quality of the work product presented to the client, regardless of whether it's produced by another department, or Associate. * Conduct all walkthroughs (Landscape, Violation, Architectural Review and Turnover, Work Order verification) and complete appropriate follow-up. Culture/Other * Retain the association clients assigned to be managed. * Foster team building among all FirstService Associates and Departments. Effectively use company tools and resources, including ACM, Community Design Review Specialist, Call Center, and Accounting Staff in accomplishing daily tasks in an efficient, and respectful manner. * Consult and use industry expertise in community management, to make recommendations to the board, for the betterment of the community. * Attend and exhibit leadership at industry functions. * Must have reliable transportation, driver's license and be able to drive to association clients, potential clients, and other meetings as necessary. * Adhere to, and exemplify the company's core values, and Global Service Standards. * Other duties as assigned. Skills & Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. * Excellent customer service and relationship building background/skills. * Demonstrate effective communication skills consisting of oral, written and listening skills with the ability to draft, coordinate and make presentations in a board meeting setting and a large audience. * Collaborative decision-making and problem solving skills. * Ability to read and understand financial statements, budgets and working with numbers and the ability to explain same to a larger audience, particularly the Board of Directors. * Ability to draft correspondence and reports along with responding to inquiries and client concerns effectively and independently. * Demonstrate strong organizational skills and time management abilities while working in a fast-paced, multitasking environment. * Set and communicate deadlines and follow through on tasks for clients including resident homeowners, committees and boards of directors. * Must be able to work independently and in a team environment * Must be able to attend and actively participate at night meetings as required. * Occasionally weekend work may be required * Intermediate knowledge of Microsoft Applications, especially Word, Outlook, and Excel. Education & Experience: * Four-year college degree preferred, or comparable business experience * CMCA preferred; will be required within two years of hire. Physical Requirements and Working Environment: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Must be able to lift 25 lbs. * Must be able to sit for extended periods of time. * Must have finger dexterity for typing/using a keyboard. * Talking and hearing occur continuously in the process of communicating with guests, supervisors, vendors and our clients. * Valid California Driver's License and State mandated vehicle insurance, and registration. * Ability to walk extensive slope and/or flat association areas and visually review landscape, building areas, recreation facilities, parks etc. to ensure proper maintenance. * Ability to work late into evenings as required for board meeting attendance. Supervisory Responsibility: * May directly supervise on-site staff, consisting of full-time, part-time, and seasonal associates. Tools & Equipment Used: * General office equipment What We Offer: * Medical, dental, and vision plans (full time and part time 30+ hours) * Part time 20+ hours qualify for dental and vision * 401K match * Time off including vacation, sick, and company paid holidays * Pet insurance available * Tuition reimbursement * Legal services * Free emotional wellbeing and daily life assistance support for all associates * Domestic partner coverage * Health savings account * Flexible spending account About Us: FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada. Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development. Experience exceptional service with a fulfilling career in property management with FirstService Residential. To learn more about our company and culture, please visit ******************************** Disclaimer The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time. FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances. All offers of employment with FirstService Residential are contingent upon a satisfactory background check.

The duties of the Janitorial Technician is to clean and keep in good order the Association's property, common areas, and grounds throughout the community including lobby areas, corridors, gym, social room, elevators and landings, trash rooms, restrooms, and garage. The Custodian reports to the General Manager. Compensation: $20-21/hr. FirstService Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client's property, the salary or wage will also be premised upon the client's directive. The base pay range is subject to change and may be modified in the future. Your Responsibilities: The following list, while not exhaustive of the duties performed by the Porter, illustrates the Porter's duties for the Association: * Use safe practices and proper cleaning methods which includes wearing appropriate protections such as protective masks, gloves, etc. when needed. * Care for the equipment and property used in their work. * Cleans dumpsters as needed and appropriate. * Cleans Association common areas as needed and appropriate. * Sweeps and keeps walkways and paths and the like clear and free of debris. * Assists the Building Engineer as needed and requested by the General Manager. * Cleans common area restrooms as needed and appropriate. * Cleans any pool furniture as needed and appropriate. * Cleans and clears parking structures as needed and appropriate. * Timely complete work orders upon assignment from the General Manager. * Other duties as may be assigned. Skills & Qualifications: * An ability to follow oral and written directions keep accurate records, fill out logs and journals, and perform administrative operational functions. Education & Experience: * One year of experience of janitorial or custodial work. * High School Diploma or GED. Physical Requirements and Working Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Must be able to lift 25 lbs. * Must be able to move, bend, stoop, push/pull as appropriate for this physical job. * Some exposure to dust and noise. * Some heavy lifting, standing, climbing. * Occasional overtime may be required. * Consistent and regular attendance required. Tools & Equipment Used: * General cleaning supplies What We Offer: * Medical, dental, and vision plans (full time and part time 30+ hours) * Part time 20+ hours qualify for dental and vision * 401K match * Time off including vacation, sick, and company paid holidays * Pet insurance available * Tuition reimbursement * Legal services * Free emotional wellbeing and daily life assistance support for all associates * Domestic partner coverage * Health savings account * Flexible spending account About Us: FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada. Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development. Experience exceptional service with a fulfilling career in property management with FirstService Residential. To learn more about our company and culture, please visit ******************************** Disclaimer The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time. FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances. All offers of employment with FirstService Residential are contingent upon a satisfactory background check.

The Regional Director is responsible for FirstService Residential's Management operations in a particular market area or business segment. The Regional Director is a team builder and leader that ensures high levels of service and client satisfaction, uses FSR resources to the advantage of staff and clients, and understands the local market. Regional Directors are experts in common interest development management, excellent communicators, creative problem-solvers, inspirational motivators and promoters of FSR's growth. Ideal Candidate MUST HAVE: Strong People Leader skills, excellent communication, and Community Management experience (Preferably HOA). MUST HAVE: Experience as an onsite General Manager (HOA). Compensation: $110-130k + up to 18% annual bonus FirstService Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client's property, the salary or wage will also be premised upon the client's directive. The base pay range is subject to change and may be modified in the future. Job Responsibilities: The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned every duty. People Management * Attracts, develops, and retains a diverse team of managers knowledgeable and capable of meeting the property management needs of each client. Leads and collaborates with support team members to successfully onboard new community managers and other associates as needed. * Provides ongoing support with training, coaching, and developing career paths for associates that desire growth opportunities. * Regularly influences and mentors community managers and their teams and communicates the importance of having a positive attitude, demonstrating professionalism, and maintaining a strong work ethic. * Holds self and managers accountable for completing property management tasks and activities in alignment with standard operating procedures and owning issues and solving problems in collaboration with other departments to deliver measurable business results. * Conducts ongoing performance management activities by providing constructive feedback and coaching through regular check-ins, structured one-on-meetings, mid-year touchpoints, and annual reviews. * Has a regular meeting cadence to review key performance indicators, update on company initiatives, discuss client expectations, review financials, address training needs and overall department objectives * Supervises community management staff that support the operations of a portfolio of accounts. Interacts with developer clients during the phasing and turnover of projects to ensure proper annexation, account set-up, account management, client (developer) communication, and other duties related to the transitioning of a new building or community. * Reviews and approves payroll for the area of responsibility and timely submits to the payroll department. * Has the ability to interview, select, train, manage and discipline staff members and make recommendations for disciplinary action and termination. * Will provide advice and recommendations to subordinates in matters relating to complaints and disputes brought about by internal and external customers. * Supervise staff, both direct and indirect reports, including exempt and nonexempt. * Refer to Regional Director Playbook for an additional description of the role and responsibilities of this position. Client Retention - Maintain client satisfaction by ensuring excellent delivery of FSR's contracted scope of services. * Lead a team of General Managers and support staff to execute timely and responsive service to their high-rise clients. * Through personal attendance at periodic board meetings, the Regional Director will build relationships with board members and monitor client satisfaction, understand client needs and expectations, observe staff performance and deliver constructive feedback, and provide ad-hoc leadership and hands-on problem-solving. * Learn and use FSR's resources and processes to ensure staff is delivering service in accordance with FSR's standards, California Civil Code, labor laws, and other industry regulations and best practices. * Manage Accounts Payable approvals of credit card and employee reimbursements, and other exception transactions. Perform basic accounting research using Jenark inquiries and reports. * Generate automated Board Packet, On-line training aids, Net Promoter Survey * Periodically review board packets for completeness, accuracy and compliance with California civil code. Ensure Community Managers are prepared for client questions. * Periodically review client financial reports to identify potential issues, cost saving opportunities, and significant departures from budget. * In new buildings, the Regional Director will build relationships with developer board members, and ensure accurate turnover of facilities, and administration of any special agreements between the HOA and the developer or other affected parties. * Ensure preventative maintenance is being planned and executed. Ensure fire, life, safety and related emergency plans are in place and understood by staff. * Strategically assign staff to accounts. Continuous evaluation of staffing plans - do we have the right people in the right positions doing valuable things? * Review key correspondence to board members, attorneys, and developers; along with mailings to entire membership such as budgets, rule changes, special assessments, elections, recalls, etc. Negotiate FSR contract renewals as needed. KEY PERFORMANCE METRIC / GOAL: 100% client retention Employee Retention & Development - Build a strong and resilient team by fostering positive attitudes and a performance-based culture. * Continuously monitor staff performance by actively engaging in and observing day-to-day activities. Periodically visit sites to view service levels and adherence to our global service standards. * Foster excellent performance by publicly celebrating successes on a consistent basis. Manage poor performance through private coaching and expectation setting as necessary. * Perform comprehensive annual and mid-year reviews of all direct reports and ensure all staff reporting into your region are receiving adequate reviews. Promote overall company and regional goals, and create personal goals for individuals. * Review and approve payroll reports and vacation/sick/leave of absence requests through FSR's automated payroll system - ADP Advantage. * Engage in perpetual recruiting of top level talent. Stay involved with industry groups and vendors. KEY PERFORMANCE METRIC / GOAL: 10% or less voluntary turnover Grow Regional Earnings * Work closely with the FSR Sales and Marketing departments to identify potential FSR clients in your region and develop strategies to create contact with decision makers. * Participate in sales presentations and promotional opportunities and onboarding of new accounts. * Build network with local attorneys and key vendors. Get to know local police and fire authorities. Search for "compelling events" which provide an opportunity for FSR to engage a prospect. * Participate in at least one industry or civic group or outside committee (i.e: CAI, CACM, BIA, HBC, Chamber, Rotary, United Way, etc.). KEY PERFORMANCE METRIC / GOAL: Meet Regional EBITDA targets - Typically requires 100% account retention and one or two new accounts each year Skills & Qualifications: * Demonstrates awareness of variables that could affect contract stability. This individual is a leader in developing a proactive strategy to alleviate the loss of contract or damage to the company's reputation. * Demonstrates awareness of variables that could affect employee retention and/or morale. This individual is a leader in developing a strategy for retaining outstanding associates and presenting a strategy for recruiting good talent to the supervisor. * Demonstrates excellent organizational and time management skills to meet deadlines and display efficiency. * Exhibits excellent and proven verbal presentation and written communication skills. * A minimum of three years of successful supervisory experience. * Proven leadership skills. * Proven ability to work well under pressure and deadlines and able to multitask. * Demonstrates ability to train and educate staff. * Strong knowledge of Microsoft Applications, especially Word and Excel. Education & Experience: * Applicable experience for this role includes a minimum of 5 years of successful HOA or other high-volume property management * Current CCAM or PCAM certification desired, must obtain CMCA within 12 months * Valid California driver's license and state-mandated vehicle insurance Supervisory Responsibility: * Practice and adhere to FirstService Residential Global Service Standards * Conduct business always with the highest standards of personal, professional, and ethical * Perform or assist with any operations as required to maintain workflow and meet schedules. * Notify supervision of unusual equipment or operating problems and the need for additional * materials and supplies. * May participate in any variety of meetings and work groups to integrate activities, * communicate issues, obtain approvals, resolve problems and maintain a specified level of * knowledge pertaining to new developments, requirements, policies, and regulatory * Ensure all safety precautions are followed while performing the work. * Follow all policies and Standard Operating Procedures as instructed by Management. * Perform any range of special projects, tasks, and other related duties as assigned. Tools & Equipment Used: * General Office Equipment Travel: * Must be able to travel to local portfolio communities. Physical Requirements & Working Environment: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Must be able to lift 25lbs. * Must be able to sit for extended periods of time. * Must have finger dexterity for typing/using a keyboard. * Talking and hearing occur continuously in the process of communicating with guests, supervisors, vendors, and our clients * Valid California Driver's License and State mandated vehicle insurance and registration. * Ability to walk extensive slope and/or flat association areas and visually review landscape, building areas, recreation facilities, parks, etc. to ensure proper maintenance. * Ability to work late into the evenings as required for board and other meeting attendance. * Work is performed in a variety of environmental conditions, with exposure to outdoor temperatures, weather variations, traffic and equipment noise, equipment vibrations, vehicle and/or chemical fumes, chemicals such as cleaning solvents and grease, machinery and their moving parts, and dust. * This is not a remote work position. What We Offer: * Medical, dental, and vision plans (full time and part time 30+ hours) * Part time 20+ hours qualify for dental and vision * 401K match * Time off including vacation, sick, and company paid holidays * Pet insurance available * Tuition reimbursement * Legal services * Free emotional wellbeing and daily life assistance support for all associates * Domestic partner coverage * Health savings account * Flexible spending account About Us: FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada. Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development. Disclaimer: The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time. FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws. All offers of employment with FirstService Residential are contingent upon a satisfactory background check.

The Banking Coordinator supports the treasury and banking operations for our homeowners' associations. Responsibilities include processing payments, executing authorized banking transactions, and assisting with banking maintenance tasks. Compensation: $21-21.50/hr FirstService Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client's property, the salary or wage will also be premised upon the client's directive. The base pay range is subject to change and may be modified in the future. Job Responsibilities: Banking Coordinators are responsible for the following functions, including but not limited to: * Bank Account Management - Open and close bank accounts as authorized by association boards; update and maintain bank signature cards; manage dormant account notices. * Transfers - Execute bank-to-bank transfers, ACHs, wires, and check requests. * Assist Community Management teams, Boards of Directors, and internal account teams with banking-related inquiries and support. * Ensure compliance with data privacy and secure handling of sensitive documents. * Assist with research projects and tasks assigned by senior accounting leadership. * Adhere to company quality standards and procedures. * Utilize company tools to track and manage requests. * Attend mandatory company events and trainings. * Maintain an organized workspace and follow company documentation standards. * Perform other duties as assigned. Skills & Qualifications: * Proficiency in Microsoft Outlook, Excel, Word, and Access. * Strong written and verbal communication skills. * Ability to work independently and collaboratively in a team environment. * Excellent attention to detail and organizational skills. * Demonstrate professionalism and reliability in attendance and behavior. Education & Experience: * Previous banking or teller experience preferred. * Bookkeeping or related financial experience is a plus. Physical Requirements & Working Environment: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Must be able to lift 25 lbs. * Must have finger dexterity for typing/using a keyboard. * Work duties may require the ability to sit for prolonged periods of time. * Consistent and regular attendance required. This is a full time position with typical scheduled hours, Monday through Friday, 8:00 a.m. - 5:00 p.m. May be required to work overtime as needed and approved by supervisor. Tools & Equipment Used: * Standard office equipment, computer and peripherals, and company-specific software applications. What We Offer: * Medical, dental, and vision plans (full time and part time 30+ hours) * Part time 20+ hours qualify for dental and vision * 401K match * Time off including vacation, sick, and company paid holidays * Pet insurance available * Tuition reimbursement * Legal services * Free emotional wellbeing and daily life assistance support for all associates * Domestic partner coverage * Health savings account * Flexible spending account About Us: FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada. Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development. Disclaimer: The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time. FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws. All offers of employment with FirstService Residential are contingent upon a satisfactory background check.

The Business Development Director is a highly motivated self-starter who will lead and provide strategic sales initiatives, engage in marketplace sales activity and work closely with the Market Leaders, operational Executives and the Marketing Department on lead generation activities, sales activities and proposal generation activities. The role requires superior planning, communication and business development skills together with the ability to effectively collaborate with various internal senior associates to effectively close sales and achieve targets Salary Range: $80K-$100K Base plus Commission FirstService Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client's property, the salary or wage will also be premised upon the client's directive. The base pay range is subject to change and may be modified in the future Your Responsibilities: * Responsible for the ongoing development specifically in the High-Rise segment, implementation and tracking of new client development (takeover sales) operations and processes for FirstService Residential. * Develop and execute a sales strategy for High-Rise communities to obtain residential association management contracts that meet the FirstService Residential client type strategy * Assist in the growth of both current and potentially new market territories by: * Providing trending and analysis associated with current processes, product types, service lines, regions of business, etc. * Attending planning and business development meetings as requested * Manage and directly participate in the sales process; deliver sales presentations to prospective clients * Continually seek out innovative ways to communicate our value to prospects and existing clients * Monitor competition and keep on top of industry trends; report findings to senior leadership team * Manage sales process through utilization of CRM (Dynamics) - entering and updating * Lead/opportunity information, documents, generation of sales follow up schedule, and lead/opportunity communications * Collaborate with marketing team and sales operations team, and participate in preparation of proposal (RFP) responses * Proficient and effective at giving client presentations and closing deals Physical Requirements and Working Environment: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Must be able to sit for extended periods of time. * Must be able to stand for extended periods of time. * Must be able to communicate both on the phone and in person with our clients in order to resolve issues and manage the business. * Must have finger dexterity for typing/using a keyboard. * Must be mobile enough to move around both the office in order to make copies, send mail and faxes and to walk around the property. This could include lengthy walks on uneven areas. * Talking and hearing occur continuously in the process of communicating with guests, supervisors, and other associates. Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs. Tools & Equipment Used: * Computer and peripherals, standard and customized software applications and tools, and usual office equipment. Travel: * Must have access to and consistent use of a vehicle for transportation to prospective client meetings, industry events, etc. * Frequent local travel required and occasional overnight out of town travel. What We Offer: Medical, dental, and vision plans (full time and part time 30+ hours) * Part time 20+ hours qualify for dental and vision * 401K match * Time off including vacation, sick, and company paid holidays * Pet insurance available * Tuition reimbursement * Legal services * Free emotional wellbeing and daily life assistance support for all associates * Domestic partner coverage * Health savings account * Flexible spending account About Us: FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada. Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development. Experience exceptional service with a fulfilling career in property management with FirstService Residential. To learn more about our company and culture, please visit ******************************** Disclaimer The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time. FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances. All offers of employment with FirstService Residential are contingent upon a satisfactory background check.

The Janitorial Technician will maintaining an attractive, safe, and pleasing environment for residents is of the utmost importance in delivering service to the community. Under supervision, performs routine cleaning, maintaining of building and grounds in the common areas. Maintaining a good relationship with the residents is required. Compensation: $19-23/hour FirstService Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client's property, the salary or wage will also be premised upon the client's directive. The base pay range is subject to change and may be modified in the future. Job Responsibilities: * Remove litter from common areas and public right-of-way areas daily and per schedule. * Clean restrooms per prescribed schedule and document in the appropriate log. * Ensure that supplies/tools are always attended to. * Store tools/cart out of sight while on break. * Clean and sanitize restroom facilities and fixtures, including sinks, urinals, toilets, mirrors, and walls. * Clean and sanitize showers and replenish supplies in restrooms as scheduled. * Sweep, vacuum, mop, wax, strip, and polish floors; vacuum and shampoo carpets as scheduled, maintaining documentation in appropriate log. * Dust and polish furniture, woodwork, fixtures, and equipment. * Clean kitchen countertops as needed. * Empty and sanitize waste receptacles; pick up papers and other debris per schedule. * Move and arrange furniture and equipment; set up rooms for meetings as needed. * Maintain common areas, including sweeping decks, power washing walkways, removing cobwebs, cleaning deck furniture, emptying and cleaning ashtrays, removing fallen yard debris, and disposing of garbage at appropriate disposal sites. * Operate a variety of hand and power tools, including saws, drills, floor buffers, vacuums, carpet cleaners, power washers, and other tools used in building and ground maintenance. * Remove graffiti and repair common area components damaged by vandalism daily, recording work in the appropriate log system. * Perform minor repairs on common area buildings and equipment as needed, documenting for follow-through with the appropriate work order system. * Install light bulbs and conduct minor repairs on ground-level lighting or lighting reachable with a 6-foot ladder. * Paint exterior and interior walls, doors structures, fencing, etc., when needed, documenting through the appropriate work order process. * Complete safety meetings course. * Attend all Staff-mandatory functions. * Comply with company policies and procedures. * Cleaning of Community Parks Removing litter, Cleaning public restrooms, benches, tables, BBQs, pavilions and tot lots. Removing graffiti, emptying trash, replacing basketball net when needed. * Other projects and opportunities as deemed necessary and appropriate for this position. Skills & Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. * Ability to follow oral and written directions, able to read and keep accurate records, fill out logs and journals, and perform basic computer operational functions. * English speaking (Bilingual plus). * Basic principles of plumbing, wood finishing, painting, electricity, and carpentry. * Knowledge of methods, materials, and equipment used in custodial work. * Ability to work effectively with co-workers, residents, vendors, and others by sharing ideas in a constructive and positive manner. * Basic knowledge of power tools, power washers, leaf blowers. * Clean driving record. * Customer Service orientated. * Strong ethical practices. * Must be able to lift 50+ Lbs. Education & Experience: * Two years of experience in janitorial or custodial work, maintenance technician is also considered * High School Diploma or GED. * Proficient in speaking, reading, and writing English, as this position requires verbal interaction with the public, tenants, peers, and supervisors. * Ability to prepare written reports and complete log sheets. * Bilingual Spanish is helpful. * Excellent general math skills. * Ability to determine next-level involvement for problem resolution. * Must demonstrate good judgment. * Ability to think and work independently as well as part of a team. * Must be able to work well under pressure and deadlines, as well as independently prioritize time effectively. * Ability to make decisions and solve problems creatively. * Valid California State Driver's License and state-mandated insurance. Physical Requirements & Working Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. * Must be able to lift 50 lbs. * Must have finger dexterity for typing/using a keyboard. * Must be able to drive to different company locations if requested. * Some travel may be required. * Work is performed in a variety of environmental conditions. * Normal maintenance conditions. * The schedule may require hours over eight in a day or 40 in a week, including evenings, weekends, and holidays, depending on business needs. * Consistent and regular attendance required. * Some exposure to dust and noise. * Some heavy lifting, standing, and climbing. * Work is performed in a variety of environmental conditions, with exposure to outdoor temperatures, weather variations, traffic, equipment noise, vehicle and/or chemical fumes, cleaning solvents, grease, moving machinery parts, and dust. * Work duties may require standing or walking on hard surfaces for frequent and prolonged periods. * Must be able to respond to requests and communicate with staff, coworkers, clients, and vendors. Supervisory Responsibilities: * N/A Tools & Equipment Used: * Basic knowledge of power tools, power washers, leaf blowers. Travel: * Some travel may be required. What We Offer: * Medical, dental, and vision plans (full time and part time 30+ hours) * Part time 20+ hours qualify for dental and vision * 401K match * Time off including vacation, sick, and company paid holidays * Pet insurance available * Tuition reimbursement * Legal services * Free emotional wellbeing and daily life assistance support for all associates * Domestic partner coverage * Health savings account * Flexible spending account About Us: FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada. Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development. Disclaimer: The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time. FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws. All offers of employment with FirstService Residential are contingent upon a satisfactory background check.