First Tech Federal Credit Union jobs in Hillsboro, OR - 43 jobs

Description The Fraud Data Analyst monitors fraud risk tools to ensure optimal detection and escalation of fraudulent activity. This position also updates detection and analytics tools, internal policies, and procedures as required. The Data Analyst is responsible for reporting key business metrics as related to fraud. Primary Responsibilities: Review suspicious and fraudulent activity escalated by Fraud Specialists and Investigators to optimize fraud controls relative to exposure and propose new detection strategies to enhance a control environment Report key business metrics ensuring operational targets align to business needs and make changes to strategy parameters to ensure continuous evolution and optimization of the program and fraud detection models Develop new technology tools, assets, and processes to improve and optimize prevention and detection models Leverage queries from the Enterprise Data Warehouse to forecast fraud events related to common breaches, predicting how the breach will affect the portfolio Conducts business intelligence reporting, data gathering, and forecasting of process or policy changes Experience and Education Requirement: Minimum Education: High School Diploma; Bachelor's degree (preferably in Business, Mathematics, Finance, Economic or other related fields of study) is preferred Minimum 2 years' experience in analytics, including statistical modeling, data extraction, data mining and quantitative analysis, preferably with a financial institution; or 3 years in fraud operations Ability to provide insights and make strategic business recommendations through presentations, reports, and analyses Exceptional analytical and problem-solving skills Strong communication skills, both written and oral Working knowledge of analytical/reporting tools including SQL; experience working out of a data warehouse Working knowledge of Microsoft Office Suite and Tableau Certification/License: CFE preferred Location: Hillsboro Corporate - Hillsboro, OR 97124 or Rocklin Corporate - Rocklin, CA 95765Target Compensation for Hillsboro, OR: $73,000 - $81,000 + annual bonus Target Compensation for Rocklin, CA: $80,000 - $90,000 + annual bonus Benefits options include: Traditional medical, dental, and vision coverage 401K matching up to 5% per pay period Accrue up to 17 days of Paid Time Off your first year of employment 11 paid federal holidays Special employee pricing on lending products such as mortgage, auto, and personal loans (eligibility for special employee pricing is subject to standard account requirements and underwriting criteria) What makes First Tech different? Click here to learn more! First Tech is not currently offering Visa transfer or sponsorship for this position

Description The Senior Product Manager, Digital works independently to manage complex digital product lifecycles, including product vision and strategy, go-to-market plans, development, positioning, launch and messaging. In this role, you will be the subject matter expert in digital experience for the Mobile and Online banking channels including acquisition, authentication, account management, money movement, and marketing engagement. Here's what you can expect from the job and what you need to be successful:Job Duties Establish and drive digital product vision and strategy, including go-to-market plans, positioning and messaging. Build, manage, and prioritize an actionable product roadmap to support organizational goals and strategies, in collaboration with other product managers, business partners, and third-party vendors. Lead internal partnerships with scrum and engineering teams to ensure frictionless end to end release management while keeping member impact and experience as a priority. Proactively lead discussions both internally and externally, working closely with, IT, legal, risk, and compliance partners to drive consensus and solve for complex scenarios. Establish, monitor and measure KPIs to drive product success and data driven decisioning. Mentor other Product Managers on a day-to-day basis. Essential Skills Minimum 5 years' experience in a digital product management role including experience gathering user requirements, and building/deploying digital products, preferably in the financial services industry. Demonstrated experience with design-thinking best practices and testing to deliver digital products and experiences Ability to work well under pressure, handle multiple assignments and deliverables simultaneously with the flexibility to meet changing needs and demands. Strong business communication skills; able to write/speak clearly and professionally for a variety of audiences. Ability to create and deliver engaging presentations tailored to diverse audiences. Ability to establish and maintain strong relationships with internal and external stakeholders. Distinctive problem solving, organizational, and analytical skills with the ability to evolve product strategy based on research, data and industry trends. Working knowledge of Microsoft Office Suite Working knowledge with the following software Confluence and Jira Experience with Vendor management. Minimum Education: Bachelor's degree in Business, Computer Science, Statistics, Marketing or a related field, or equivalent work experience Location: Hillsboro, OR 97124 | (HYBRID) Target Compensation in Hillsboro, OR: $123k - $137k annually + annual bonus Benefits options include: Traditional medical, dental, and vision coverage 401K matching up to 5% per pay period Accrue up to 17 days of Paid Time Off your first year of employment 11 paid federal holidays Special employee pricing on lending products such as mortgage, auto, and personal loans (eligibility for special employee pricing is subject to standard account requirements and underwriting criteria) What makes First Tech different? Click here to learn more! First Tech is not currently offering Visa transfer/ sponsorship for this position #LI-KW1

The Loan Fulfillment Associate reviews, audits and processes loans efficiently and accurately while adhering to all lending policies and regulations and meeting established production goals. Here's what you can expect from the job and what you need to be successful: Job Duties: * Process loan documents and associated supporting materials in alignment with Service Level Agreements (SLA) and/or funds loans, as assigned * Answer vendor, member and dealer inquiries on products, process, and services, as needed * Handle operational duties such as auditing and reporting as required * Meet daily production goals as established for Associates. * Identify instances of suspected fraud, escalating to more senior Loan Fulfillment Associates as appropriate Essential Skills: * Minimum one year experience in lending operations or two years' experience in financial services role with exposure to consumer lending processes * Ability to work autonomously to manage time effectively and prioritize work appropriately to meet deadlines * Strong analytical and problem solving skills; ability to autonomously organize, track and trend financial related data * Ability to communicate clearly (verbal and written) with all levels within organization * Excellent listening skills with ability to ask probing questions to determine member needs and overcome objections * Proven skills and commitment in meeting or exceeding member expectations and requirements * Familiarity with regulatory policies and procedures, including SCRA, Truth in Lending, Reg. B, FCRA, and MLA is preferred * Strong knowledge of Microsoft Office Suite * Minimum Education: High School Diploma; Associate's degree preferred Location: Hillsboro Corporate Office - Hillsboro, OR 97124 Target Compensation in Hillsboro, OR: $21.51 to 25.75 hourly + annual bonus Benefits options include: * Traditional medical, dental, and vision coverage * 401K matching up to 5% per pay period * Paid Time Off: You'll accrue up to 15 vacation days in your first year. In addition, you'll receive 40 hours of sick time and 3 personal days, which refresh annually * 11 paid federal holidays * Special employee pricing on lending products such as mortgage, auto, and personal loans (eligibility for special employee pricing is subject to standard account requirements and underwriting criteria) What makes First Tech different? Click here to learn more! First Tech is not currently offering Visa sponsorship for this position #FT123 #LI-MG1

Description The Business Analyst II performs business process related activities that are focused on measuring and improving quality, cost effectiveness, efficiency, member and customer satisfaction and other desired business outcomes and strategic business decisions. The analyst is able to collaborate across many business functions and quickly learn new processes. Here's what you can expect from the job and what you need to be successful: Job Duties: Proactively identify systems, products, processes and procedural improvements utilizing LEAN Six Sigma methodology including cross-functional impacts Elicit business and user requirements via interviews, workshops, questionnaires, SIPOC diagrams, use cases, user stories, business process modeling, analysis of existing systems and documentation, and other methods Create business requirements documentation and flowcharts to support interdepartmental initiatives Identify opportunities to effectively mitigate risks and improve business performance, ensuring defined solutions resolve problems end-to-end Facilitate interdepartmental initiatives targeting the implementation of new products, services and processes, as requested Contribute to department effectiveness by understanding the current methods of operation for the various credit union functions and how automation can be leveraged to improve operations Coordinate the review, analysis, and socialization of upcoming core and 3 rd party vendor upgrades and releases Configure and maintain system and product specifications in core and/or 3rd party vendor platforms Essential Skills: Minimum 3 years' experience in a business analyst position or business process experience within the financial services industry Working knowledge of process improvement framework and tools is preferred Ability to work autonomously to manage time effectively and prioritize work appropriately to meet deadlines Strong business communication skills; able to write/speak clearly and professionally for a variety of audiences including senior leadership, technical teams, and member support teams Robust analytical, critical thinking and problem-solving skills to critically evaluate user requirements to establish underlying true needs Proven ability to professionally handle confidential/sensitive documents Ability to foster strong relationships with internal and external stakeholders Working knowledge of Microsoft Office Suite; familiarity with Visio is preferred Certification/License: Lean/Six Sigma and/or Scrum/Agile is preferred Location: Hillsboro, OR 97124 | Rocklin, CA 95765 (HYBRID) Target Compensation in Hillsboro, OR 97124: $90,000 to $100,000 annually + annual bonus Target Compensation in Rocklin, CA 95765: $99,000 to 110,000 annually + annual bonus Benefits options include: Traditional medical, dental, and vision coverage 401K matching up to 5% per pay period Accrue up to 17 days of Paid Time Off your first year of employment 11 paid federal holidays Special employee pricing on lending products such as mortgage, auto, and personal loans (eligibility for special employee pricing is subject to standard account requirements and underwriting criteria) What makes First Tech different? Click here to learn more! First Tech is not currently offering Visa sponsorship or transfer for this position #LI-KW1

Join First Tech as a Payroll Specialist! In this role, you'll focus primarily on payroll processing while also supporting a variety of administrative tasks and HR projects. This role is ideal for someone with foundational HR experience who's a self-starter, naturally curious, and excited to learn, grow, and make an impact as part of a collaborative, people-focused team. Here's what you can expect from the job and what you need to be successful: Job Duties: Support the processing of complex multi-state bi-weekly, monthly, and quarterly payrolls; ensure incentive files, wellness grants, charitable contributions and one-time bonus payments are are paid timely upon receipt Reconcile payroll prior to transmission and validate report details Ensure garnishment calculations are entered into the payroll system in a timely manner and in compliance with state laws Partner with internal customers (e.g. Finance/Accounting, IT) to ensure accurate tracking and reporting of payroll related tasks and events Develop ad hoc financial and operational reporting to support payroll processing tasks Triage and resolve Tier 2/3 employee inquiries regarding payroll issues or concerns Support year-end reporting including submittal of wage and tax information to SSA and IRS, generating tax forms (W-2, W-2C, 1099, etc.), and ensuring process alignment with internal partners In partnership with HR leadership, ensure compliance with all applicable federal, state and local tax regulations as well as wage and hour laws Direct off-cycle payment processes including direct deposits and manual/final checks; audit and approve final checks for accuracy and completeness Perform audits for unclaimed property/payroll checks; investigate appropriate resolution based on company and/or state guidelines Process job changes, promotions, and other employee lifecycle transactions in the HRIS. Scan, file, and maintain employee documents in accordance with recordkeeping policies. Manage and update HR process documentation and SOPs. Assist with onboarding and offboarding tasks as needed. Provide administrative support for HR projects and initiatives. Essential Skills: Minimum 2 years' experience in Human Resources with a focus on processing multi-state Payroll; will consider previous relevant experience in lieu of Payroll experience Solid understanding of Payroll/Accounting fundamentals including, but not limited to: timesheet tracking and reconciliation, calculations and deductions of net pay, payroll reporting and employment taxes, and record keeping and auditing Strong analytical, critical thinking and mathematical skills Ability to interact with employees at all levels and deliver pay-related or sensitive messaging with professionalism and discretion Strong attention to detail with emphasis on accuracy; ability to multi-task with moderate supervision Working knowledge of state and federal laws as they relate to human resources/employment Proficiency with Microsoft Office Suite and HRIS software such as UKG, Workday, ADP or similar Minimum Education: Bachelor's degree preferred (Business Administration, Human Resources, Accounting or other related fields of study) Certification/License: PHR/SPHR or CPP preferred Location: Hillsboro Corporate Office - Hillsboro, OR 97124 (Full-time onsite) Target Compensation in Hillsboro, OR: $21.63 to $26.44/hourly + annual bonus Benefits options include: Traditional medical, dental, and vision coverage 401K matching up to 5% per pay period Accrue up to 17 days of Paid Time Off your first year of employment 11 paid federal holidays Special employee pricing on lending products such as mortgage, auto, and personal loans (eligibility for special employee pricing is subject to standard account requirements and underwriting criteria) What makes First Tech different? Click here to learn more! First Tech is not currently offering Visa sponsorship or transfer for this position #FT123 #LI-MG

Description The Analyst, Commercial Portfolio manages an existing commercial loan portfolio by effectively liaising with internal and external business partners. Primary Responsibilities: Analyze existing business and commercial loans and evaluate ongoing performance levels, and ensure compliance to specific performance requirements due to repair, replacement reserve, violations, etc., Complete financial and repayment analysis with a focus on cash flow, liquidity, and leverage analysis Partner with borrowers, lenders, legal counsel, commercial loan officers, and servicing regarding commercial real estate finance and loan administration Request, collect, and review quarterly and annual review documentation Create and present relevant loan portfolio reports as required Maintain compliance monitoring database that tracks credit approval requirements and receipt of member's financial reporting requirements Research as required to maintain and up-to-date knowledge of products, rates and compliance with regulatory requirements Manage and process requests relating to various areas of Commercial Lending Servicing Experience and Education Requirement: Minimum Education: Bachelor's degree in Finance or other related fields of study is preferred Minimum 1 year experience in an analyst role supporting commercial and/or business lending portfolio analysis; experience evaluating and analyzing complex tax returns is preferred Strong knowledge of accounting principles and financial analysis methodologies Demonstrated ability to present complex commercial lending and credit risk related information Strong analytical and problem-solving skills; ability to resolve complex issues with minimal direction Ability to work autonomously to manage time effectively and prioritize work appropriately to meet deadlines Strong business communication skills; able to write/speak clearly and professionally for a variety of stakeholders Demonstrated ability to establish credibility and rapport with internal and external stakeholders Proven ability to maintain confidentiality and professionally handle sensitive documents Intermediate knowledge of Microsoft Office Suite Certification/License: N/A Location: Hillsboro Corporate Office - Hillsboro, OR (HYBRID) Target Compensation in Hillsboro, OR: $78,000 - $85,000 + annual bonus Benefits options include: Traditional medical, dental, and vision coverage 401K matching up to 5% per pay period Accrue up to 15 days of Paid Time Off your first year of employment + 3 Personal Days each calendar year 11 paid federal holidays Special employee pricing on lending products such as mortgage, auto, and personal loans (eligibility for special employee pricing is subject to standard account requirements and underwriting criteria) What makes First Tech different? Click here to learn more! First Tech is not currently offering Visa transfer or sponsorship for this position

Description The Manager of Cyber Security is responsible for continuously monitoring First Tech's environment to detect threats, malicious activity, and unauthorized access, ensuring timely mitigation and documentation in alignment with service level agreements. Here's what you can expect from the job and what you need to be successful:Job Duties Lead a team of high performing and engaged employees through effective people leadership practices including regular communication of performance expectations and feedback to employees to maintain high team performance; provide coaching and corrective action as required; actively support employee professional growth and development Manage all stages of the incident response lifecycle, including preparation, analysis, containment, eradication, remediation, recovery, and post-incident activities Collaborate with the team to evaluate external threat intelligence, including zero-day attacks, exploit kits, and malware to assess and mitigate organizational risk Maintain thorough documentation of cyber threat management processes, incident response activities, and related projects Stay current on industry trends and emerging security threats, evaluating new security testing tools, and recommend enhancements to products and services Maintain up-to-date and operational response documentation, including processes, procedures, response playbooks, and ongoing reports Partner with cross-functional teams to strengthen threat detection capabilities by integrating log sources, detection tools, and threat intelligence Develop, define, and maintain threat dashboards, reports, and alerts to provide comprehensive awareness of trends, and overall security posture Track and improve performance management metrics including Mean Time to Detect (MTTD), Mean Time to Respond (MTTR), and Mean Time to Contain (MTTC) Execute tactical and operational aspects of the vulnerability management program, coordinating with cross-functional teams to strengthen the organization's security posture Essential Skills Minimum 5 years' experience in information technology or cyber security with a focus in threat reconnaissance and incident response, including 1 year experience successfully leading a team of cyber security professionals Strong knowledge of infrastructure security tools, including but not limited to SIEM, DLP, MDR, XDR, WAF, IPS Strong knowledge of IT security standards and framework such as NIST, MITRE, COBIT, CISA, ISA Strong knowledge of threat intelligence platforms including Anomali, Threat Connect, Recorded Future Hands-on experience using Threat Intelligence Platforms Demonstrated experience with frequent use and application of technical standards, principles and theories Ability to work autonomously and manage time effectively in a fast-paced environment while implementing new ideas that help to drive First Tech's Cyber Threat and Response program forward Strong analytical, problem-solving and decision-making skills with attention to detail Demonstrated ability to establish credibility and rapport with internal and external stakeholders Strong business communication skills; able to write/speak clearly and professionally for a variety of audiences Strong knowledge of Microsoft Office Suite Minimum Education: Bachelor's degree in computer science or engineering IT is preferred Certification/License: Relevant security incident response/forensics certification (i.e., OSCP, GIAC, CCFP, etc.) Location: Hillsboro, OR 97124 | Rocklin, CA 95765 | (HYBRID) Target Compensation in Hillsboro, OR: $115k - $130k annually + annual bonus Target Compensation in Rocklin, CA 95765: $127k - $143k annually + annual bonus Benefits options include: Traditional medical, dental, and vision coverage 401K matching up to 5% per pay period Accrue up to 17 days of Paid Time Off your first year of employment 11 paid federal holidays Special employee pricing on lending products such as mortgage, auto, and personal loans (eligibility for special employee pricing is subject to standard account requirements and underwriting criteria) What makes First Tech different? Click here to learn more! First Tech is not currently offering Visa transfer/ sponsorship for this position #LI-KW1

Description The Partner Support Specialist II - TPO provides advanced support to Account Managers by ensuring the accurate and complete submission of loan files and related documentation to Mortgage Operations, helping to optimize efficiency and file flow throughout the loan process. Here's what you can expect from the job and what you need to be successful: Job Duties: Act as a contact for clients during the entire loan process, obtaining required documentation including financial information to evaluate loan applications and their risk, providing ongoing client updates Work directly with clients to explain loan programs and negotiate mortgage loan terms Partner with Mortgage Operations to assure timely responses and communications to and from the member and broker Maintain up-to-date product and procedure knowledge and consult with clients to ensure real estate products meet individual client needs Build and maintain relationships with internal business partners (i.e. assigned branch staff, underwriters, etc.) for the purpose of strengthening interdepartmental relationships and attracting new clients Maintain compliance within federal, state and credit union rules and regulations Assist clients with any systems issues, underwriting questions and pricing questions Monitor volume pipeline to ensure monthly goals are achieved Essential Skills: Minimum three years' experience in mortgage loan administration; inclusive of some Wholesale experience Ability to work autonomously in a fast-paced environment to manage time effectively and prioritize work appropriately to meet deadlines and SLAs Ability to communicate clearly (verbal and written) with all levels within organization Proven skills and commitment in meeting or exceeding client expectations and requirements Ability to apply logic to situations and make common-sense analysis of a credit package Basic knowledge of TRID Strong knowledge of Microsoft Office Suite and knowledge of loan operations software (i.e. Encompass & TPO Connect) Certification/License: Ability to be NMLS certified Location: Hillsboro Corporate Office - Hillsboro, OR 97124 Target Compensation in Hillsboro, OR: $25.00 to $29.50 hourly + monthly incentives Benefits options include: Traditional medical, dental, and vision coverage 401K matching up to 5% per pay period Paid Time Off: You'll accrue up to 15 vacation days in your first year. In addition, you'll receive 40 hours of sick time and 3 personal days, which refresh annually 11 paid federal holidays Special employee pricing on lending products such as mortgage, auto, and personal loans (eligibility for special employee pricing is subject to standard account requirements and underwriting criteria) What makes First Tech different? Click here to learn more! First Tech is not currently offering Visa sponsorship or transfer for this position #FT123 #LI-MG1

Description Do you love finding creative solutions? Are you a dynamic salesperson with experience in the Insurance industry? If so, we have the perfect opportunity for you! Our insurance team is looking for an experienced Sales Agent with a strong referral network to help our members with their insurance needs. In this role, you will market yourself to build your book business within our agency and work with the Credit Union staff to follow up on leads for new insurance requests and renewals for current members.Here's what you can expect from the job and what you need to be successful:Job Duties: Respond to phone calls, emails, member referrals from credit union staff in a timely manner; answer member questions regarding insurance coverage and offer solutions with the members' best interest in mind Identifying clients: Finding potential clients through leads and referrals, and networking with them Develop and maintain strong relationships with stakeholders in the insurance department and the credit union Prepare proposals for prospects and make follow-up calls to members; maintain up to date electronic files on all current and prospective members in compliance with agency and regulatory requirements Maintain list of policy expiration dates to contact and provide proposals in the future Maintain up-to-date electronic customer files in compliance with agency and regulatory requirements Maintain up-to-date knowledge of insurance industry trends, products/services, procedures and policies Essential skills: Minimum Education: High School Diploma; Bachelor's degree is preferred Minimum 5 years' sales and customer service experience in an independent agency setting, demonstrating a successful sales record Knowledge and understanding of commercial insurance policies and carriers Skilled in organizing, analyzing and interpreting data to reach sound decisions and guide clients based on individual risk tolerances Ability to work autonomously to manage time effectively and prioritize work appropriately to meet deadlines Ability to establish and maintain strong relationships with internal stakeholders Partnered with other professionals for networking opportunities such as Financial planners, mortgage brokers, and real estate agents Knowledge of the laws and regulations regarding personal lines insurance products Familiarity with an agency management system (such as EZLynx) Working knowledge of Microsoft Office Suite and Comparative Rater Certification/License: Must have OR Property & Casualty license, Life Insurance license. Other states are a plus! Location: Nimbus Experience Center - Beaverton, OR 97008Target Compensation in Oregon: $34,800 annually + bi-weekly draw (draw is reconciled against future potential incentive earnings which could be up to $100K+ in the first year) Benefits options include: Traditional medical, dental, and vision coverage 401K matching up to 5% per pay period Paid Time Off: You'll accrue up to 15 vacation days in your first year. In addition, you'll receive 40 hours of sick time and 3 personal days, which refresh annually 11 paid federal holidays Special employee pricing on lending products such as mortgage, auto, and personal loans (eligibility for special employee pricing is subject to standard account requirements and underwriting criteria) What makes First Tech different? Click here to learn more! First Tech is not currently offering Visa sponsorship for this position .#FT123

Description The Specialist II, Business Continuity assists with the overall coordination for planning, priority setting, and implementation of business continuity initiatives. Primary Responsibilities: Respond to calls/notices from the FT Event line for adverse events on a 24/7 basis Support the deputy facilitator of the Crisis Management Team during an adverse event Track, monitor and report business continuity events Assist in completing threat & hazard risk assessments of our physical sites and resilience risk assessments of our key and critical vendors Support business units to complete Business Impact Assessments (BIAs), develop Business Continuity Plans, and facilitate appropriate tests/exercises Gather Business Continuity Program data and generate monthly reports Provide business units support in developing and implementing best practices for developing their business continuity artifacts Track and manage open findings from reviews, audits, incidents and exercises to completion Experience and Education Requirement: Minimum Education: Bachelor's degree in Business Administration or related field or equivalent relevant professional experience in lieu of a degree Minimum 2 years' experience in business continuity planning, including threat assessments and business impact analysis Experience with IT Operations and Infrastructure concepts, methodologies, and best practices as well as IT Disaster Recovery strategies and best practices, preferred Ability to work autonomously to manage time effectively and prioritize work appropriately to meet deadlines Strong business communication skills; able to write/speak clearly and professionally for a variety of audiences Strong analytical and problem-solving skills; ability to resolve complex issues with minimal direction Ability to foster strong relationships with internal and external stakeholders Working knowledge of Microsoft Office Suite Experience working with continuity planning tools (Fusion, ServiceNow, BC In the Cloud, etc.) preferred Experience working with emergency notification tools (AlertMedia, Everbridge, Rave, etc.) preferred Certification/License: Preferred certification such as, Associate Business Continuity Planner (ABCP) or Professional Continuity Practitioner (PCP) Location: Hillsboro Corporate Office - Hillsboro, OR 97124 Target Compensation for Hillsboro, OR: $70,000 - $85,000 + annual bonus Benefits options include: Traditional medical, dental, and vision coverage 401K matching up to 5% per pay period Paid Time Off: You'll accrue up to 15 vacation days in your first year. In addition, you'll receive 40 hours of sick time and 3 personal days, which refresh annually 11 paid federal holidays Special employee pricing on lending products such as mortgage, auto, and personal loans (eligibility for special employee pricing is subject to standard account requirements and underwriting criteria) What makes First Tech different? Click here to learn more! First Tech is not currently offering Visa transfer or sponsorship for this position

Description The Senior Contracts Manager drafts, reviews, and negotiates routine and complex vendor and supplier contracts for the credit union. This role serves as a trusted advisor to business leaders, supporting strategic vendor relationships while managing risk. The position leads contracting efforts from RFP through execution, ensures compliance with standards and regulations, and supports continuous process improvement in a regulated environment. Here's what you can expect from the job and what you need to be successful: Job Duties: Lead and manage Request for Proposal (RFP) process including drafting RFP, reviewing vendor proposals and facilitating vendor selection Draft and review contracts and agreements within specified timelines and in alignment with First Tech standards, leading contract negotiations as required Draft and negotiate contractual provisions, including risk allocation, indemnification, business terms and limitations of liability, collaborating with leadership or internal counsel as appropriate Assist in management of contract repository, ensuring consistency and best practices are followed Ensure contracting policies, processes and practices are current and in alignment with industry best practices and First Tech standards Manage contract renewals, amending and/or extending contracts as required Partnering with business units to ensure vendor compliance with existing contract terms and conditions, escalating to leadership as appropriate Act as a subject matter expert, providing contract guidance to other business units Mentor Contract Managers and other team members on a day to day basis Essential Skills: Minimum Education: Bachelor's degree is preferred Minimum 5 years' experience in drafting and negotiating contracts and agreements Familiarity with the financial services industry, terminology, products and services is preferred Solid grasp of governance, privacy and security laws, risk management and compliance principles relevant to third party suppliers Familiarity with financial industry laws and regulations is preferred Strong analytical and problem-solving skills; ability to effectively resolve issues Proven sound judgment, work ethic, and professional integrity with exceptional attention to detail Ability to work autonomously, to manage time effectively and prioritize work appropriately to meet deadlines Exceptional business communication skills; able to write/speak clearly and professionally for a variety of audiences Ability to successfully lead negotiations Ability to foster strong relationships with internal and external stakeholders, including executive team relationships Familiarity with contract management or ERP software is preferred Strong knowledge of Microsoft Office Suite Location: Hillsboro Corporate Office - Hillsboro OR 97124 Target Compensation in Hillsboro, OR: $105,000 to $122,000 annually + annual bonus Benefits options include: Traditional medical, dental, and vision coverage 401K matching up to 5% per pay period Paid Time Off: You'll accrue up to 15 vacation days in your first year. In addition, you'll receive 40 hours of sick time and 3 personal days, which refresh annually 11 paid federal holidays Special employee pricing on lending products such as mortgage, auto, and personal loans (eligibility for special employee pricing is subject to standard account requirements and underwriting criteria) What makes First Tech different? Click here to learn more! First Tech is not currently offering Visa sponsorship or transfer for this position #FT123 #LI-MG1

The Loan Processor Assistant II plays a key role in supporting the mortgage process by reviewing loan applications and pre-processing documentation. This position ensures accurate and timely ordering of third-party services, validates disclosure documents, and maintains data integrity. The ideal candidate is highly organized, detail-oriented, and communicates clearly. Here's what you can expect from the job and what you need to be successful: Job Duties: Review Wholesale and retail loan applications to ensure relevant documentation is in place, using an established checklist Order appraisal, title, homeowners associations, verification of rent, tax transcripts, written verification of employment, homeowners' insurance and condo documents Validate, prepare, and finalize TRID documents (Loan Estimates) and initial loan disclosures Ensure accuracy of dates within the Operating System. Communicate by email and phone with third party vendors, loan officers and mortgage operations internal business partners Partner with our Business Support team on the Robotic Process. Essential Skills: Minimum one year experience in mortgage lending Efficient, well-organized, able to effectively prioritize to manage a variety of duties Strong analytical and decision-making skills with attention to detail Ability to communicate clearly (verbal and written) with all levels within organization Ability to apply logic to situations and make common-sense analysis of a credit package Ability to work independently and make decisions about required conditions and documentation; while adhering to internal and investor guidelines Working knowledge of Microsoft Office Suite Minimum Education: High School Diploma Location: Hillsboro Corporate Office - Hillsboro, OR 97124 Target Compensation in Hillsboro, OR: $22.60 to 25.00 hourly + annual bonus Benefits options include: Traditional medical, dental, and vision coverage 401K matching up to 5% per pay period Paid Time Off: You'll accrue up to 15 vacation days in your first year. In addition, you'll receive 40 hours of sick time and 3 personal days, which refresh annually 11 paid federal holidays Special employee pricing on lending products such as mortgage, auto, and personal loans (eligibility for special employee pricing is subject to standard account requirements and underwriting criteria) What makes First Tech different? Click here to learn more! First Tech is not currently offering Visa sponsorship or transfer for this position #FT123 #LI-MG1

Description The Premier Financial Representative processes financial transactions and develops plans for assigned affluent members in the branch (Experience Center) as well as follow up activities by phone or email. The Representative is focused on building strong relationships with new and existing members.Here's what you can expect from the job and what you need to be successful:Job Duties Process financial business for affluent members quickly and accurately, including opening accounts, wire transfers, account transfers and loan payments Provide the highest quality of service to assigned members; promptly address member concerns and/or escalate to leadership when appropriate Engage with members and recommend options that best fit their needs, participate in campaigns, cross-selling and making referrals when appropriate using the online tracking and CRM systems Perform follow-up activities for assigned and prospective members, including outbound calls and business development activities Assist members in their financial goals by offering multiple deposit & lending product options Partner with other business units in sales and service activities Mentor Financial Solutions Representatives on a day to day basis as a peer coach Essential Skills Minimum 2 years' experience as a financial solutions representative and/or senior branch representative, including deep experience with building relationships with customers, uncovering needs and offering solutions Experience in outbound sales and outbound calling Exceptional listening skills with the ability to ask probing questions, understand concerns, and overcome objections Excellent verbal and written communication skills; able to express ideas concisely and logically Demonstrated effective time management skills and the ability to work independently or in a collaborative team environment Ability to work in fast-paced environment and meet deadlines without sacrificing quality Ability to foster strong relationships with internal and external stakeholders Strong analytical and problem-solving skills with attention to detail Working knowledge of Microsoft Office Suite Minimum Education: High School Diploma Location: Cedar Hills Experience Center - Beaverton, OR 97005Target Compensation in Beaverton, OR: $29.00 to 33.00 per hour + quarterly incentive Benefits options include: Traditional medical, dental, and vision coverage 401K matching up to 5% per pay period Accrue up to 17 days of Paid Time Off your first year of employment 11 paid federal holidays Special employee pricing on lending products such as mortgage, auto, and personal loans (eligibility for special employee pricing is subject to standard account requirements and underwriting criteria) What makes First Tech different? Click here to learn more! First Tech is not currently offering Visa sponsorship for this position #FT123

Description The Senior Analyst, Capital Markets works independently to maintain First Tech's ALM model and perform research, data extraction and analysis, in the areas of liquidity, investments, balance sheet strategy. Primary Responsibilities: Validate and maintain First Tech's ALM model (ZM Desk) for interest rate risk management and net interest income simulations Assist leadership in Asset Liability Management and FP&A with all aspects of Capital Stress Testing Produce and validate monthly and quarterly Interest Rate Risk Reports and What If Scenarios Provides analytical support for capital markets activities in managing cash, securities, and interest rate risk Aggregate data from multiple source systems to research and analyze root causes of identified risk trends Review and present asset/liability management (ALM) reports Analyze the interest rate risk position utilizing results from the ALM analysis Assess the accuracy of various assumptions in the ALM model including prepayment speeds, deposit betas, decay rates etc. Proactively identify gaps, validate data, recognize errors, and make modifications to programs to meet changing needs, and recommend changes for approval and implementation Analyze and interpret data to manage cash flows, forecast liquidity trends and assess borrowing needs Prepare, deliver and/or present methodology and modeling results for senior leadership, committees, and other business units, effectively communicating analytical insights and logical thinking Contributes to the analysis and management of First Tech's liquidity, investment and interest rate risk positions Develop and present scenarios that align with the current and projected Business Plan Experience and Education Requirement: Minimum Education: Bachelor's degree in finance, Statistical, Quantitative or related field is preferred Minimum 5 years' experience in an analyst role, preferably in the financial services industry Experience in applying and developing analytical methods, and working with financial models Experience using ALM software: ZM Desk preferred Ability to anticipate needs and prioritize projects in a fast-paced environment with tight deadlines and high-volume peaks while producing high-quality work Excellent verbal and written communication skills; able to express ideas concisely and logically to all levels Strong analytical and problem-solving skills with attention to detail Knowledge of analytical/quantitative tools such as Python or R is preferred Advanced SQL skills and understanding of relational databases preferred Advanced knowledge of Microsoft Office Suite, particularly Excel Certification/License: N/A Location: Hillsboro Corporate Office - Hillsboro, OR (97124) Target Compensation for Hillsboro, OR: $93,000 - $107,000 + annual bonus Benefits options include: Traditional medical, dental, and vision coverage 401K matching up to 5% per pay period Paid Time Off: You'll accrue up to 15 vacation days in your first year. In addition, you'll receive 40 hours of sick time and 3 personal days, which refresh annually 11 paid federal holidays Special employee pricing on lending products such as mortgage, auto, and personal loans (eligibility for special employee pricing is subject to standard account requirements and underwriting criteria) What makes First Tech different? Click here to learn more! First Tech is not currently offering Visa transfer or sponsorship for this position

The Senior Mortgage TPO Partner Support Specialist supports the Account Managers in ensuring the comprehensive and accurate submission of loan files and related documentation to Mortgage Operations, optimizing file flow. Here's what you can expect from the job and what you need to be successful: Job Duties: * Act as a contact and subject matter expert for clients during the entire loan process, obtaining required documentation including financial information to evaluate loan applications and their risk, providing ongoing client updates * Work directly with clients to explain loan programs and negotiate mortgage loan terms * Partner with Mortgage Operations to assure timely responses and communications to and from the member and broker * Maintain expert product and procedure knowledge and consult with clients to ensure real estate products meet individual client needs * Build and maintain relationships with internal business partners (i.e. assigned branch staff, underwriters, etc.) for the purpose of strengthening interdepartmental relationships and attracting new clients * Maintain compliance within federal, state and credit union rules and regulations * Actively prospect for new broker clients through existing relationships, industry partners, social media and industry networking events * Assist clients with any systems issues, underwriting questions and pricing questions * Monitor volume pipeline to ensure monthly goals are achieved Essential Skills: * Minimum five years' experience in mortgage loan administration; including a minimum of two years' TPO experience * Ability to work autonomously in a fast-paced environment to manage time effectively and prioritize work appropriately to meet deadlines and SLAs * Exceptional ability to communicate clearly (verbal and written) with all levels within organization * Proven skills and commitment in meeting or exceeding client expectations and requirements * Ability to apply logic to situations and make common-sense analysis of a credit package * Strong knowledge of TRID * Advanced knowledge of Microsoft Office Suite and knowledge of loan operations software (i.e. Encompass & TPO Connect) * Minimum Education: High School diploma * Certification/License: Ability to be NMLS certified Location: Hillsboro Corporate Office - Hillsboro, OR 97124 Target Compensation in Hillsboro, OR: $31.25 to $34.62 hourly + monthly commissions Benefits options include: * Traditional medical, dental, and vision coverage * 401K matching up to 5% per pay period * Paid Time Off: You'll accrue up to 15 vacation days in your first year. In addition, you'll receive 40 hours of sick time and 3 personal days, which refresh annually * 11 paid federal holidays * Special employee pricing on lending products such as mortgage, auto, and personal loans (eligibility for special employee pricing is subject to standard account requirements and underwriting criteria) What makes First Tech different? Click here to learn more! First Tech is not currently offering Visa sponsorship or transfer for this position #FT123 #LI-MG1

Description The Mortgage Business Support Program Manager II is responsible for the creation and delivery of mortgage curriculum and job aids to train and reinforce mortgage policies, procedures and compliance. This position may also support projects related to resolving process and program inefficiencies. Here's what you can expect from the job and what you need to be successful: Job Duties: Develop and conduct training sessions for new software applications, procedures, products, and compliance requirements, while ensuring full compliance with mortgage industry laws and regulations Partner with management to gain knowledge of training scenarios, and facilitate a variety of training courses to support the further development of the training curriculum Ensure internal communications and learnings are available and/or delivered in a timely and effective manner Administer training materials to support the onboarding process Gather regular feedback from the mortgage team to build compelling, insightful, and actionable business cases to drive strategic business enhancements Communicate initiative updates to senior management at both the business and enterprise level This position may also support the following responsibilities: Lead cross-functional teams in business program design initiatives, entailing documentation and analysis of the current state, documentation and design of the future state, as well as preparation of other deliverables that may be required to support the program change or its alignment to strategic goals Responsible for change management efforts regarding new mortgage system launches or regulatory changes Support and maintain compliance content approval process for mortgage initiatives Coordinate a variety of marketing projects and support day-to-day marketing efforts for mortgage Perform regular vendor access audits, fee adjustments, and as necessary, vendor integration and onboarding Essential Skills: Minimum 3 years' experience in business program analysis, evaluation, and implementation in the mortgage industry; change management and training/development experience preferred Experience in design or redesign of complex cross functional process flows Ability to create and deliver engaging presentations tailored to diverse audiences Able to articulate complex concepts; tailoring the message to various audiences i.e. senior leadership, technical teams, and front-line staff Ability to anticipate needs and prioritize projects in a fast-paced environment with tight deadlines and high-volume peaks while producing high-quality work Ability to successfully drive projects, processes and change management concepts in a dynamic and complex operating environment Working knowledge of Microsoft Office Suite Familiarity with loan origination software Minimum Education: High School Diploma; Bachelor's Degree preferred Certification/License: Six Sigma or Scrum certifications preferred Location: Hillsboro Corporate Office - Hillsboro, OR 97124 Target Compensation in Hillsboro, OR: $80,000 to 97,000 + annual bonus Benefits options include: Traditional medical, dental, and vision coverage 401K matching up to 5% per pay period Paid Time Off: You'll accrue up to 15 vacation days in your first year. In addition, you'll receive 40 hours of sick time and 3 personal days, which refresh annually 11 paid federal holidays Special employee pricing on lending products such as mortgage, auto, and personal loans (eligibility for special employee pricing is subject to standard account requirements and underwriting criteria) What makes First Tech different? Click here to learn more! First Tech is not currently offering Visa sponsorship or transfer for this position #FT123 #LI-MG1

Description The Senior Associate, Recovery Solution assists in the preparation of loan recovery legal cases, and monitors and documents case status. Primary Responsibilities: Assist in the negotiation of repayment plans and recommend accounts for legal action Provide assistance to Specialist in the maintenance of legal documentation submitted to attorneys Gather loan documentation to support legal cases, including miscellaneous research requests Monitor status of legal cases, reviewing accounts and cases for action/follow up Respond to attorney communications, escalating to leadership as appropriate Process recovery payments as applicable Respond to member inquiries regarding case status Coordinate the delivery of all incoming and outgoing department communications Experience and Education Requirement: Minimum Education: High School Diploma or GED Minimum 4 years' experience in office administration, preferably in the financial services industry; experience with charge off collections is preferred Strong knowledge of FDCPA is preferred Strong knowledge of financial industry operating areas including functions, products & services is preferred Effective time management skills and the ability to work independently or in a collaborative team environment Strong business communication skills; able to write/speak clearly and professionally for a variety of audiences Ability to foster strong relationships with internal and external stakeholders Proven ability to professionally handle sensitive documents Good research, analytical, problem solving and critical thinking skills with an excellent attention to detail Working knowledge of Microsoft Office Suite Certification/License: N/A Location: Hillsboro Corporate Office - Hillsboro, OR 97124 Target Compensation in Hillsboro, OR: $25.03 - $29.95 per hour + annual bonus Benefits options include: Traditional medical, dental, and vision coverage 401K matching up to 5% per pay period Paid Time Off: You'll accrue up to 15 vacation days in your first year. In addition, you'll receive 40 hours of sick time and 3 personal days, which refresh annually 11 paid federal holidays Special employee pricing on lending products such as mortgage, auto, and personal loans (eligibility for special employee pricing is subject to standard account requirements and underwriting criteria) What makes First Tech different? Click here to learn more! First Tech is not currently offering Visa sponsorship or transfer for this position

The Associate II, Regulatory Deposit Services and Reporting processes specific banking transactions in a timely and complete manner through a variety of complex technology systems. This position proactively conducts quality control measures (QC) on assigned processes. This position also responds to member and employee inquiries on a timely and accurate basis. The Associate II consistently evaluates transactions for critical risk including approval/limit requirements and fraud, reporting internally or contacting the member as appropriate. Primary Responsibilities: * Process a high volume of regulatory banking transaction, including IRA transactions, tax corrections, government reporting and deposit account maintenance in an efficient and accurate manner with minimal management oversight * Navigate a variety of complex technology systems with various processing functions and deadlines, meeting department Service Level Agreements (SLAs) * Respond timely and accurately to member and internal partner inquiries by phone, email or mail * Manage and properly store comprehensive up to date records of member communication, correspondence, activities and transactions * Work extensively with members and internal partners to research and resolve member, vendor and internal issues throughout day and adjust tasks and priorities as appropriate (e.g.: Customer Information Profile (CIP), etc.), escalating any potential problems to leadership and/or Senior Associate(s) as required * Support Senior Associates in processing specific regulatory activities, including Escheatment, Tax Identification Maintenance, deceased estate and probate account maintenance, IRA management, garnishments/levies and tax reporting * Identify and communicate process improvement ideas to Senior Associates and Leadership * Track and validate transactional reports for accuracy and collaborate with Senior Associates and leadership regarding results and themes * Perform member outreach and provide training to other Associates Experience and Education Requirement: * Minimum Education: High School Diploma with some post-secondary education preferred * Minimum 2 years' experience in data entry/analysis and customer service * Ability to effectively prioritize tasks to meet deadlines, autonomously handling a variety of responsibilities in a complex environment * Excellent written and verbal communication skills * Ability to work in fast-paced environment and meet deadlines without sacrificing quality * Proven ability to professionally handle sensitive documents * Strong analytical and problem-solving skills; ability to resolve complex issues with minimal direction * Familiarity with governmental banking regulatory reporting activities is preferred * Working knowledge of Microsoft Office Suite Location: Hillsboro Corporate Office - Hillsboro, OR 97124 (HYBRID) Target Compensation for Hillsboro, OR: $23.56 - $27.40 per hour + annual bonus Benefits options include: * Traditional medical, dental, and vision coverage * 401K matching up to 5% per pay period * Paid Time Off: You'll accrue up to 15 vacation days in your first year. In addition, you'll receive 40 hours of sick time and 3 personal days, which refresh annually * 11 paid federal holidays * Special employee pricing on lending products such as mortgage, auto, and personal loans (eligibility for special employee pricing is subject to standard account requirements and underwriting criteria) What makes First Tech different? Click here to learn more! First Tech is not currently offering Visa transfer or sponsorship for this position

Description The Business Architect, Lending serves as a key liaison between the business users, stakeholders, and technology teams. This role actively participates in requirements gathering sessions and translates business needs, process flows, use cases, and integrates documents into a fully functional Temenos application that aligns with business objectives. Success in this role requires expertise in the Temenos LOS Platform, Temenos Business Architecture, Design and Construction of Temenos LOS Application, and the ability to build business capabilities in Temenos LOS Platform that support the organization's strategic goals. Here's what you can expect from the job and what you need to be successful:Job Duties Confidently lead requirements discussions, offering thoughtful pushback when needed to encourage the use of out-of-the-box capabilities that align with business needs Identify micro journeys, persona experiences, data needs, and communication channels, outlining key milestones, and key project deliverables, to achieve the outcome Apply strong understanding of Temenos technologies to ensure optimal use of platform capabilities and adherence to guardrails Actively contributes to requirements design and build phases, ensuring high-quality deliverables are completed within the established timelines In partnership with senior leadership, lead Temenos/Lending design sessions with business stakeholders Work with System Architects, Product Owners, and other business stakeholders to support the development of requirements, solution concepts, and prototypes Help identify potential gaps in solutions and assess them for both technical and business suitability Collaborate \with Product Owners, Project Managers, and business units to define and prioritize the team's backlog to meet deliverables in a fast paced agile/scrum environment Participate in Agile software development sprints and sprint planning activities Identify, interpret, and define business needs and features transferring them into epics, stories, enhancements Essential Skills Minimum 4 years' experience of working in IT with a minimum of 2 years' experience working as a Temenos Architect, preferably in the financial services industry, including experience with architecture, systems analysis, testing, and deployment experience Minimum 2 years' experience working on Agile projects Demonstrated experience developing use cases, user stories, functional and technical data mapping, test cases, system flows, workflow charts, diagrams, and technical specifications Strong knowledge of software development tools and technologies Strong knowledge with Software Development Life Cycle (SDLC), Software Development Process, gathering technical requirements, and process improvement Strong systems/process orientation with demonstrated analytical thinking, organizational skills and problem-solving skills Ability to work with supervision in a team-oriented, collaborative environment, prioritize and execute tasks in a high-pressure environment Good business communication skills; able to write/speak clearly and professionally for a variety of audiences Possess hands-on developer experience to better understand development complexities Working knowledge of Microsoft Office Suite Minimum Education: Bachelor's degree in business administration, Computer Science or other related fields of study or equivalent Certification/License: Temenos Certification Location: Hillsboro, OR 97124 | Rocklin, CA 95765 | (HYBRID) Target Compensation in Hillsboro, OR: $95k - $110k annually + annual bonus Target Compensation in Rocklin, CA 95765: $105k - $120k annually + annual bonus Benefits options include: Traditional medical, dental, and vision coverage 401K matching up to 5% per pay period Paid Time Off (PTO): You'll accrue up to 15 vacation days in your first year. In addition, you'll receive 40-hours of sick time, and three personal days, which will refresh annually 11 paid federal holidays Special employee pricing on lending products such as mortgage, auto, and personal loans (eligibility for special employee pricing is subject to standard account requirements and underwriting criteria. What makes First Tech different? Click here to learn more! First Tech is not currently offering Visa transfer/ sponsorship for this position #LI-KW1