Fisher Island Club jobs in Miami Beach, FL - 68 jobs

Are you a hospitality professional with experience in Human Resources and have a love for hospitality and genuinely exceeding expectations? Would you like to further your hospitality career in an upscale resort environment with breathtaking views? If so, please read on! Fisher Island Club is looking to hire a full-time Human Resources Coordinator. This position has a competitive wage, depending on experience. All eligible full-time regular employees are also offered great benefits, including medical, dental, vision, a 401 (k) retirement savings plan, vacation time, paid time off (PTO), short-term disability, life insurance, AD&D, free parking, and free meals. If this sounds like the right opportunity for you to dive deeper into the hospitality industry, consider applying to join our exceptional team today! ABOUT FISHER ISLAND CLUB HOTEL & RESORT Accessible only by ferryboat or private yacht, our boutique property is comprised of a collection of just 15 graciously appointed historic and reimagined cottages, villas, and guesthouse suites that surround the now-iconic limestone and marble Vanderbilt Mansion mere steps from the beach, pool, spa, restaurants, and marina. Our private membership-only club boasts a beach club with one of the country's only genuinely secluded beaches, a 15-room all-suite luxury hotel, an award-winning championship golf course, 17 tennis courts, 4 pickleball courts, two deep-water marinas, a variety of casual and formal dining venues, a spa, a salon, a fitness center, the Vanderbilt Theater, an aviary with over a dozen exotic birds, and an observatory for stargazing. No other Miami resort or hotel offers the type of world-class luxury and 5-star level of service that we do. It is the superior service and attention to detail that our staff provides to our residents, members, and hotel guests that distinguishes us from other private clubs. That's why we consider the health and well-being of our staff members to be one of our highest priorities. In addition to competitive wages, we are pleased to offer a variety of excellent benefits and career growth opportunities. Position: HR Coordinator Reports to: Dir. of HR/ HR Manager Department: Human Resources FLSA: Non-Exempt Job Summary: Updated: 2013 The Human Resources Coordinator will be assisting with all the administrative functions and supporting all aspects of the Human Resources Departments. Primary Responsibilities: * Coordinating and following up with the "Employee of the Month/Manager of the Quarter" events. * Full coordination of the Employee Newsletter. * Coordinating New Hire Orientation. * Assisting on the recruiting for Fisher Island Club. * Receiving applications and coordinating interviews with managers. * Conducting security clearances for all candidates coming for interviews. * E-mailing weekly employment opportunities to all Fisher Island employees, Work-Force Agencies and Universities. * Providing qualified applicants with paperwork, such as: drug test/background consent form. * Entering background check information into "ADP Screening and Selection Services System". * Following up on background-on-background check/drug test results. * Completing new hire process, which include providing new hire package, verifying all paperwork, preparing/filing I-9 form and new hire paperwork, etc. * Entering all new hire data, transfers, address changes, direct deposit, and W-4 information and salary increases in ADP. * Collecting employee requisition forms and posting new openings on the Employment Opportunities bulletin boards. * Preparing and maintaining employee files. * Processing terminations, accordingly, which include receiving the PAF (Personnel Authorization Form) Termination form from the manager, pulling out files and I-9 to transfer into the termination cabinet and inputting the termination information into the ADP system; provide Paymaster with a copy of the PAF Term form as well. * Maintaining Independent Contractor files/Employee and Department records up to date. * Preparing nametags for employees. * Handling routine requests for employment/employee verifications. * Answering/making calls on behalf of the Human Resources Department and assisting employees with any inquiries. * Stocking and ordering office supplies. * Preparing office invoices for the Human Resources Director approval and forward invoices to accounting. * Preparing, routing and mailing birthday cards on a monthly basis. * Coordinating the mile-stone Employee Anniversaries/Luncheon on a yearly basis, this includes cards sent to the employee's home. * Collecting mail from Executive offices daily. * Sorting/distributing incoming mail. * Answer e-mails from applicants that are interested in applying or with inquiries of employment opportunities. * Preparing New Hire Packages, as needed. * Assisting with the preparation of all Human Resources events. * Issuing and cancelling employee meal key cards and reconciling invoices for our Meal Key vendor. * Collecting money for lost meal cards and name tags replacements. * Sending Thank You letters to applicants/candidates. * Assisting in processing yearly employee reviews. * Taking special event photographs. * Posting memos and flyers, as requested. * General filing for the Department. * Assisting in the end of year trans-filing and updating the Human Resources share drive, as necessary. * Coordinate Exit Interviews and maintain records on items to be returned by terminated employees. * Perform additional duties/projects as assigned by the Human Resources Director and Human Resources Manager. Position Requirements: * Must be proficient in MS Word, Excel, PowerPoint and Outlook. * Detail-oriented individual with the ability to multi-task. * High level of confidentiality is a must. * Must have excellent communication skills. Education/Experience/Skills: * At least 2 years of Human Resources experience is required. * Must have a High School Diploma. Working Conditions: * Office Environment

SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there's no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.” We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking. Because it's important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time. Responsibilities What do I do as a Valet Parking Supervisor? As our newest team member, you will be an integral part of the warm welcome and fond farewell process.Some duties include: Providing, and leading others to provide, 5 diamond/star services to each guest in order to portray an image of professionalism that is guaranteed to ensure total guest and client satisfaction. Responsible for proper functioning of the shift and ensuring all policies approved by SP+ Hospitality are adhered to by subordinates. Enhancing the well-being of each guest and associate to ensure a positive memorable parking or employment experience. Notes: This job posting does not include the full range of functions/duties of the position. Associate will be required to perform any other job-related duties as assigned by their supervisor including the corporate office. This document does not create any employment contract, implied or otherwise, other than an “at will” employment relationship. A full job description is available upon request. Qualifications ….But wait! Let's be sure you possess these minimal requirements first! Are you Neat, Clean and Polite? It's our company motto! Essential Qualifications: Ability to communicate effectively in English in both written and oral forms. Must be at least 18 years of age. Valid driver's license with a safe driving record. Must have a professional appearance and demeanor. At least 6 months of guest service experience. Physical requirements: Ability to sprint short distances. Ability to stand for long periods of time (up to 6 or 8 hours, less break) Ability to bend, stoop, squat and lift frequently throughout a shift. Ability to work in extreme elements - heat, wind, snow, rain, etc. Ability to lift, push, pull and carry up to 50 pounds (signs, luggage, etc.) Classification: Non-exempt Hourly Wage + Cash Tips Salary Range: $14.00 per hour (+ tips) This role is eligible to earn tips in addition to the posted hourly rate. Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off. SP+ Hospitality is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP+ Hospitality does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights. *USA Parking will provide reasonable accommodations during its interviews for individuals with disabilities, including providing a sign language interpreter, upon request. Please email your request for a reasonable accommodation to this email address: ******************. Right to Work Poster SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact ******************. We are here to assist you.

First-line Officer tasked in the protection of the hotel, its guests, employees, and property. This position requires consistent adherence to policies and procedures of the department as outlined in the Biltmore Standard Operating Procedures (BSOP'S). Responsibilities Use the SafeLok Locking Systems, Salient Video Management System, El Safe, etc… Be knowledgeable of MSDS program. Should maintain open communications with all department heads. Maintain on-going Security Loss Prevention Shopping Service. Maximize security effectiveness by conducting security patrols in high risk and all common areas. Handle all incidents with discretion. Keep Rooms Division and Hotel Manager informed of all incidents that may affect Hotel operation security related or not. Requirements Experience and Education Required Education High school diploma is required Experience Prior Security experience in the hospitality industry is preferred Skills Required Must be able to: Speak, read, write and understand the English language. Compute accurate mathematical calculations. Provide legible communication and directions. Perform job functions with attention to detail, speed and accuracy. Prioritize and organize. Think clearly, remaining calm and resolving problems using sound judgment. Follow directions thoroughly. Understand guest's service needs. Work cohesively with co-workers as part of a team. Work with minimal supervision. Maintain confidentiality of guest information and pertinent resort data. Use a computer keyboard and possess basic typing skills. Possess moderate to advanced computer skills. Other duties as assigned. Work in a dynamic and constantly changing environment. Adept to multitasking. Physical Demands Must be able to: Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance Stand, sit, or walk for an extended period of time or for an entire work shift Reach overhead and below the knees, including bending, twisting, pulling, and stooping Use, carry, and operate all necessary office equipment using finger dexterity. Communicate with employees, managers, subordinates and guests through verbal communication, hearing ability, and visual acuity. Visually look at a computer for extended periods of time. Adapt to moderate temperatures in the hotel as thermostat is controlled by hotel environmental systems. Most work tasks are performed indoors. Work knowing it may involve an element of person danger. Use psychomotor coordination to operate a vehicle. Have binocular and monocular vision of no more than 20/100 uncorrected and 20/30 or better corrected. Success Criteria Team Player Demonstrates co-operation within the team and with other departments Listens carefully and works well with others Has a positive influence on others in the team and clearly enjoys working with people Guest Focused Anticipates guests' needs and is sensitive to people from all cultures Has a natural, warm smile and a friendly and passionate approach Demonstrates confident, helpful and genuine behavior with internal and external guests Delivers their Best Has energy and sense of urgency for his/her work Resourceful, makes things happen and looks for ways to work more efficiently Always looks their best and acts appropriately (e.g. approaching guests, body language) Composed Able to stay calm under pressure Demonstrates maturity and ability to cope with the unexpected Never lets personal feelings interfere with delivering the highest standards Trustworthy and responsible Excellent records of attendance and punctuality Is reliable and demonstrates the ability to work without supervision Demonstrates a high level of personal integrity, honesty and trust Time Management Uses his/her time effectively and efficiently; values time, concentrates his/her efforts on the more important priorities; gets more done in less time than others; can attend to a broader range of activities Makes decisions in a timely manner Listening Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he/she disagrees Licenses or Certifications A Florida Driver's License is required State of Florida Class “D” Security Officer license is preferred Standard Specifications Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees or guests. A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions. This is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. This reflects the job content at the time of writing and will be subject to periodic change in light of changing operational and environmental requirements. Such changes will be discussed with the job holder and the amended accordingly. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor. Due to the nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel which may include overtime, weekends and holidays. The employee will carry out any other duties as are within the scope, spirit and purpose of the job as requested by the line manager or Head of Department/Division. The employee will actively follow The Biltmore Hotel policies including Equal Opportunities policies and will maintain an awareness and observation of Fire and Health & Safety Regulations. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. Grooming All employees must maintain a neat, clean and well-groomed appearance per Biltmore Hotel standards.

The Outside Golf Staff will come in contact with members and guests more than anyone at the club, when they arrive at the Club, when they are preparing to go to the tee or practice range, as they return from the course, and when they leave the Club. Be ready. By anticipating needs, we will provide better service. Become familiar with the habits of regular patrons, and review the daily starting sheet and lesson book to most efficiently offer the highest degree of service Areas of responsibility: The bag room staff responsibilities include, but are not limited to the following: One of the most visible operations to Members and Guests is the service provided by the Outside golf Staff. We only have one opportunity to make a good first impression. The golf staff working in the cart and staging area often conveys this image. Using the member's name and offering consistently high-quality services are without question the most important factors leading to the success of any Club. As a member of the Outside golf staff, you will have a great deal of direct contact with the Members. It is only natural, therefore, that your members should judge the quality and standards of the club by your appearance, attitude, and actions as much as the quality of our facility, merchandise, and golf course. Club Storage at The Links at Fisher Island Club is provided to those members that choose to pay an annual fee for this service. In addition to the fee, members usually volunteer gratuities for our service. They are therefore entitled to the following services from our bag room staff: * All Bags that enter our storage facility shall be cleaned thoroughly prior to placement on the bag racks. All zippers shall be zipped closed. This includes clubs belonging to members, guests, rental clubs even staff members. * Loose clubs should be tagged, dated, and placed in a separate "lost &found" area. Only Golf bags should be stored on bag slots. * All rental sets should be wiped, checked to make sure they didn't get mixed up into a different set, and that there are none missing. They should then be placed in the designated area on the rack. * A number of clean towels should be available each day for use by our members and guests. They are to be provided for on the golf carts, on the driving range, and on the table in the staging area. * Clean ice, cups, and drink coolers when requested should be available for members and guests. Make sure all drinks are adequately billed to the member's account or guest's account daily. Hotel drink charges should be done right after they have completed play, so they don't check out and not get charged. * An adequate number of clean, charged golf carts should be staged and set up with filled sand holders, tees, scorecards, pencils, 2 green towels, and a daily pin sheet. * Always clean members' private carts whenever possible, including washing exterior when needed, floorboard, replenishing the sand bucket, and offering clean towels. * The bag storage area should never be left open when left unattended. Always inform another staff member when it is necessary to leave the area. When you must leave the area take a radio with you. * The bag room staff should never allow members or guests to carry or load their own bags. Always be aware of the bag drop area, and be attentive when golfers are arriving. * When opening, check with the starter for special groups and inform the starter when carts are signed out for range only so charges can be applied if applicable. * The bag room opener should put out a black service box containing an ample supply of ball markers, tee's, towels, and divot tools for the day's use. * The opener also communicates with the golf course superintendent to update the flag placement on the first tee message board and the corresponding golf cart pin sheets for that day. * The opener also updates the yardage on the driving range signs and makes sure the clocks are working and the correct time. Education/Skill/Work Experience Required: * Minimum 2-year Golf Operations experience in a high-end private golf club facility * Valid driver's license (no points/suspension) * High school diploma or general education degree (GED); or related experience and/or training; or equivalent combination of education and experience * Attendants must be courteous, friendly, and have a professional manner * Ability to work effectively with little supervision * Ability to organize and prioritize work * Must be able to work independently handling high volume and ability to multitask * Must possess computer and phone skills * Must thrive in a fast-paced environment. Knowledge of the game of golf, its traditions, and etiquette is required * Required to perform with a high degree of professionalism and commitment to excellence. * Excellent interpersonal and verbal communication skills are a must. * The candidate must have English language skills to clearly communicate verbally with members, guests, supervisors, and co-workers. Spanish language skills are a benefit. * Must enjoy working outdoors for extended periods of time. * The candidate must be able to work a flexible schedule that includes weekends, holidays * Perform other duties as required. Working Conditions: * Outside (all weather conditions) * Ability to regularly lift weight in excess of 25 pounds * Must keep work area clean and free of accident hazards * Must be able to bend, stoop, and stand for hours at a time * Work is not performed in an office environment and is exposed to outdoor conditions and temperatures. This description is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances (changes in personnel, workload, rush jobs, emergencies, or technological developments) change. I have reviewed the above job description

Are you a hospitality professional with experience and love for hospitality and genuinely exceeding expectations? Would you like to further your hospitality career in an upscale resort environment with breathtaking views? If so, please read on! Fisher Island Club is looking to hire a full-time Operations Administrative Assistant. This position has a competitive wage, depending on experience. All eligible full-time regular employees are also offered great benefits, including medical, dental, vision, a 401 (k) retirement savings plan, holiday pay, vacation time, paid time off (PTO), short-term disability, life insurance, AD&D, free parking, and free meals. If this sounds like the right opportunity for you to dive deeper into the hospitality industry, consider applying to join our exceptional team today! ABOUT FISHER ISLAND CLUB HOTEL & RESORT Accessible only by ferryboat or private yacht, our boutique property is comprised of a collection of just 15 graciously appointed historic and reimagined cottages, villas, and guesthouse suites that surround the now-iconic limestone and marble Vanderbilt Mansion mere steps from the beach, pool, spa, restaurants, and marina. Our private membership-only club boasts a beach club with one of the country's only genuinely secluded beaches, a 15-room all-suite luxury hotel, an award-winning championship golf course, 17 tennis courts, 4 pickleball courts, two deep-water marinas, a variety of casual and formal dining venues, a spa, a salon, a fitness center, the Vanderbilt Theater, an aviary with over a dozen exotic birds, and an observatory for stargazing. No other Miami resort or hotel offers the type of world-class luxury and 5-star level of service that we do. It is the superior service and attention to detail that our staff provides to our residents, members, and hotel guests that distinguishes us from other private clubs. That's why we consider the health and well-being of our staff members to be one of our highest priorities. In addition to competitive wages, we are pleased to offer a variety of excellent benefits and career growth opportunities. Summary Administers and supports all business strategies. Supports the Vice President of Operations with other additional projects as needed. Proactively communicates and collaborates with external and internal customers to coordinate information needs and operational requirements. Engages simultaneously in multiple initiatives and will monitor the progress. Collaborates with all Operational Managers and Directors as necessary. Duties and Responsibilities * Maintain the confidentiality of the company's materials and information. * Provide accurate verbal and written translation as and when needed in dealing with various situations with employees, members, vendors, and suppliers. * Manages the Birchstreet Accounting function, Purchase Orders, and Invoices. * Order supplies and maintain inventory of necessary office/operating supplies. * Address guests and members service needs in a professional, positive, and timely manner. * Answer telephones using appropriate etiquette, within 3 rings, with a smile in one's voice, using the name, transferring calls to appropriate person/department, and requesting permission before placing the caller on hold, taking, and relaying messages. * Record-distribute Meeting Minutes for the Operations Team Meetings. * Attend scheduled meetings as needed. * Prepare and review written documents, including proofreading and editing written information to ensure accuracy and completeness. * Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. * Maintain and organize in a professional manner, personal workspace, and shared department, spaces such as fax, copy and supply rooms. * Coordinate departmental and management team meetings. * Attend training classes to increase knowledge of software programs, company information, time management, or other skills as required. * Assist with payroll management. * Handle sensitive issues with employees, guests, and members with tact, respect, diplomacy, and confidentiality. * Coordinate incoming and outgoing mail (including express services). * Assist other departments wherever necessary and maintain good working relationships. * Notifies appropriate individuals promptly and fully of problems and/or unusual matters of significance. * Perform other job-related functions as assigned. Minimum Qualifications * High School Diploma or equivalent (GED) High School Diploma or equivalent and two years of direct experience in food and beverage and or hotel/resort operation. Experience in and knowledge of general aspects of hotel or Club operations. * Must have a valid Driver's License * Must be proficient with Windows, Microsoft Outlook, Word, Excel, and Publisher * Maintain strict confidentiality on all matters. Knowledge, skills, and abilities: * Excellent communication skills both oral and written. * Commitment to delivering high levels of customer service. * Excellent grooming standards * Flexibility to respond to a range of different work situations. * High level of attention to details * Working knowledge of culinary, bar, and restaurant service practices, purchasing systems, records, and operational procedures. * Proficiency with Microsoft Office Suite, including Excel, Word, Outlook, and PowerPoint. * Knowledge of or ability to learn POS systems. * Excellent time management and organizational skills to monitor and maintain project milestones and progress. * Ability to organize and complete work in accordance with established timelines. * Ability to work well under pressure, handle multiple projects and shift priorities based on business demands. Interpersonal communication skills to work effectively with peers and superiors. * Verbal and written communication skills to interact professionally with a diverse group, of executives, managers, and subject matter experts. * Ability to communicate information tactfully. * Ability to maintain confidential proprietary company information. * Experience communicating, training, and managing multi-lingual staff. * Instill a guest service "can-do" attitude in all employees. Attributes * Positive attitude * Proactive, Team Player, Problem Solver * Passionate about hospitality and customer service driven. * Must have a professional appearance and good hygiene. * Respect for all co-workers and guests. * Pride in your work by creating positive energy, excitement, and fun. * Demonstrate positive behavior, smiling, being polite and courteous. * Able to develop a camaraderie with team members. Working Conditions * Work is performed in an office environment; will require some outdoor activity. * Ability to work under pressure and handle stress. * Flexibility in working weekends, holidays and/or special events as needed. Physical Demands: * Must be able to reach, bend, stoop, stand, and lift up to 25 pounds. * Must be able to sit for prolonged periods of time. * Must be able to stand for prolonged periods of time. Equal employment opportunity Drug free workplace

Primary Responsibilities: Operates gang mowers or tractor lawn mowers in mowing Golf Course areas. Operates loaders to moves soil and debris. Operates dump truck. Maintenance, lubrication and adjustments to equipment. Assists with preparation of flowerbeds. Prunes and trims shrubs and trees as required. Perform additional duties as assigned. Education/Experience: Must have a valid Florida driver's license Knowledge of light equipment operation. Working Conditions: Outdoor and lawn equipment environment. This description is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances (changes in personnel, workload, rush jobs, emergencies, or technological developments) change.

Who we are: We love what we do and what we do is important! We believe that everyone should leave feeling better - this means not just our guests, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole hotel. No-one is more important than anyone else, and unless we are in it together, we can't create that special experience for our guest. Virgin Hotels Collection (VHC), the parent brand of Virgin Limited Edition (VLE) - Sir Richard Branson's award-winning collection of unique retreats, hotels & exclusive islands, and Virgin Hotels (VH), the luxury lifestyle hospitality brand, is focused on growth and driving positive change and differentiation within the luxury hospitality industry. Virgin Hotels is leading the charge into a new era of hospitality, where comfort comes first, and the experience is anything but ordinary. With eight properties across the US and UK, each hotel intermixes a passion for food and beverage, music and culture, fusing with the local landscape to provide a vibrant and inclusive environment for travellers and locals alike. Virgin Hotels Chicago, voted one of the Best Hotels in Chicago in Condé Nast Traveler's Readers' Choice Awards for the last seven consecutive years, was the first hotel to open, followed by Dallas, Nashville, Las Vegas, New Orleans, and Edinburgh. Virgin Hotels New York City opened in 2023 and earned the title of Best Hotel in New York in Travel + Leisure's World's Best Awards 2024. Your mission: Should you decide to accept it… The Global Sales Office (GSO) is responsible for positioning Virgin Hotels Collection as a market leader in the lifestyle space by driving awareness through targeted segment strategies. The team manages the brand's global strategic partnerships and generates incremental sales through new client acquisition and overall account management. The Director of Business Travel serves as the strategic leader for the Business Travel segment, driving overall vision, performance, and revenue growth. Reporting directly to the Vice President of Global Sales, this position manages a key portfolio of corporate accounts across the Americas and ensures that commercial strategies support property-level objectives and enhance profitability. A major priority is to accelerate segment growth by securing new corporate clients and deepening engagement with existing partners. Exceptional negotiation capabilities and strong commercial insight are critical to elevate ADR, strengthen room-type optimization, and meet property revenue targets. The ideal candidate will have an expert understanding of corporate travel dynamics. The Nitty-Gritty: What exactly you will be doing... In helping you understand your role in working for a world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your manager not listed below in the constant quest to provide “out of this world” customer service experience for our guests: Strategic Leadership & Segment Growth: Shape and implement the global sales strategy for the Business Travel segment, ensuring alignment with broader commercial objectives. Lead strategic initiatives aimed at driving results within the Negotiated Corporate segment. Deliver revenue targets for Business Travel and Consortia, executing strategies that enhance account production and revenue growth. Provide strategic direction and commercial support to hotel teams across the portfolio. Introduce innovative approaches to a historically transactional segment to drive efficiency and new revenue opportunities. Represent the brand as the global lead for Business Travel at client meetings and industry events, positioning the company as a strategic partner. Cultivate meaningful industry relationships and elevate brand visibility through participation in relevant conferences and events. Design and deliver persuasive, high-impact presentations to clients, internal leadership, and external audiences. Account Management & Revenue Optimization Directly oversee top global corporate accounts, managing negotiations, relationship development, contracting, and issue resolution. Lead the planning, execution, and follow up of Business Travel events, ensuring responsible budget management and measurable ROI. Utilize strategic pricing discussions, room-type strategies, NLRA, and connectivity solutions to drive ADR across managed accounts. Apply strong yield management principles to maximize account performance. Leverage business intelligence tools and platforms (Agency360, Cvent BT, etc.) to inform decision-making and refine sales approaches. Commercial Operations Manage the global RFP cycle, with strategic alignment and operational efficiency. Ensure GDS content, rate structures, and distribution elements are accurate and fully optimized. Support onboarding and development of property Business Travel Managers to uphold brand standards and client expectations. Maintain thorough and up-to-date account information in Salesforce, monitor activity, and prepare detailed trip reports with insights and recommendations for on-property teams. Partner closely with revenue management and marketing to ensure cohesive strategies and achievement of property revenue targets. Serve as the internal subject matter expert for Business Travel, offering guidance, insights, and strategic recommendations to leadership and sales teams. Background must-have: Current, legal and unrestricted ability to work in the United States. Minimum of 7+ years of hotel experience with established corporate travel relationships. Proven track record of generating early wins and driving incremental production within the first 90 days. Strategic mindset paired with high emotional intelligence and strong relationship-building skills. Demonstrated ability to build cross-functional relationships and promote a collaborative culture. Proven ability to lead and inspire teams, particularly in a decentralized or multi-property structure. Performs well under pressure and maintains composure in fast-paced, demanding environments. Creative problem-solver with a solutions-oriented, entrepreneurial approach. Self-driven, highly organized, and adept at delivering results with limited supervision. Proficient in using Amadeus Agency360 and other analytical tools to evaluate performance and inform strategic decisions. Willingness to travel up to 30%.

Are you a hospitality professional with experience in Tennis and have a love for hospitality and genuinely exceeding expectations? Would you like to further your hospitality career in an upscale resort environment with breathtaking views? If so, please read on! Fisher Island Club is looking to hire a FULL-TIME Tennis Pro Shop Attendant. ABOUT FISHER ISLAND CLUB HOTEL & RESORT Accessible only by ferryboat or private yacht, our boutique property is comprised of a collection of just 15 graciously appointed historic and reimagined cottages, villas, and guesthouse suites that surround the now-iconic limestone and marble Vanderbilt Mansion mere steps from the beach, pool, spa, restaurants, and marina. Our private membership-only club boasts a beach club with one of the country's only genuinely secluded beaches, a 15-room all-suite luxury hotel, an award-winning championship golf course, 17 tennis courts, 4 pickleball courts, two deep-water marinas, a variety of casual and formal dining venues, a spa, a salon, a fitness center, the Vanderbilt Theater, an aviary with over a dozen exotic birds, and an observatory for stargazing. No other Miami resort or hotel offers the type of world-class luxury and 5-star level of service that we do. It is the superior service and attention to detail that our staff provides to our residents, members, and hotel guests that distinguishes us from other private clubs. That's why we consider the health and well-being of our staff members to be one of our highest priorities. In addition to competitive wages, we are pleased to offer a variety of excellent benefits and career growth opportunities. Assists Tennis Director and Pro Shop Manager with the overall tennis program. Initiates and/or implements corrective action as needed to ensure that an excellent standard of service and a high level of customer satisfaction are maintained. Sell merchandise; keep Pro Shop clean and well-stocked; ensure that amenities to members are well presented; take messages, court reservations; ensure players are accurately recorded on court sheet; help with arranging games for members. Primary Responsibilities: Assist Pro Shop Manager as required Always maintain a professional appearance Stock merchandise Sell merchandise Answer phone Take messages Check players in, prior to court assignment Assist in making games for members Reserve court time Record daily sales Ensure Pro-Shop, bathrooms, and court-yard area are neat Ensure towels, cups and soda are available for players Assist Tennis Director and Pro-Shop Manager as needed to help the tennis program Education / Skills / Work Experience Required: High school diploma preferred. Computer skills, and preferably multi-lingual. Retail experience is also preferred. Basic knowledge of tennis, pickleball, racket stringing, and tennis equipment is a plus. Working Conditions Associated with this Position: Indoor business environment and somewhat outdoor assignments Able to lift 15LBs or more Equal employment opportunity - Drug-free Workplace

Job Description Are you a hospitality professional with experience in F&B and have a love for hospitality and genuinely exceeding expectations? Would you like to further your hospitality career in an upscale resort environment with breathtaking views? If so, please read on! Fisher Island Club is looking to hire a full-time Host/ess . This position has a competitive wage, depending on experience. All eligible full-time regular employees are also offered great benefits, including medical, dental, vision, a 401 (k) retirement savings plan, vacation time, paid time off (PTO), short-term disability, life insurance, AD&D, free parking, and free meals. If this sounds like the right opportunity for you to dive deeper into the hospitality industry, consider applying to join our exceptional team today! ABOUT FISHER ISLAND CLUB HOTEL & RESORT Accessible only by ferryboat or private yacht, our boutique property is comprised of a collection of just 15 graciously appointed historic and reimagined cottages, villas, and guesthouse suites that surround the now-iconic limestone and marble Vanderbilt Mansion mere steps from the beach, pool, spa, restaurants, and marina. Our private membership-only club boasts a beach club with one of the country's only genuinely secluded beaches, a 15-room all-suite luxury hotel, an award-winning championship golf course, 17 tennis courts, 4 pickleball courts, two deep-water marinas, a variety of casual and formal dining venues, a spa, a salon, a fitness center, the Vanderbilt Theater, an aviary with over a dozen exotic birds, and an observatory for stargazing. No other Miami resort or hotel offers the type of world-class luxury and 5-star level of service that we do. It is the superior service and attention to detail that our staff provides to our residents, members, and hotel guests that distinguishes us from other private clubs. That's why we consider the health and well-being of our staff members to be one of our highest priorities. In addition to competitive wages, we are pleased to offer a variety of excellent benefits and career growth opportunities. Position: Host/Hostess Reports to: Restaurant Manager Department: Food & Beverage FLSA: Non-Exempt Job Summary: Updated: 2019 A Host/Hostess presents a positive first impression of the Club's friendliness, excellent service and high standards. A Host/Hostess must be able to carry natural conversation with Guests without sounding scripted or intrusive. Primary Responsibilities: Greet incoming and departing Guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter's name Use visual cues to seat Guests in either the bar or dining area depending on their preference Inform Guest of current promotion and who will be serving them to ensure a smooth handoff to the service staff Answer incoming calls to the restaurant and provide appropriate service Manage the flow of Guests into the Dining and Bar areas, provide accurate wait times to incoming Guests if appropriate Tend to special Guest needs and requests Observant to Guests' needs throughout dining experience to ensure they receive high quality service (i.e. notice a drink refill is needed while seating another Guest and ensuring the drink is refilled prior to getting back to the door). Protect the Club and patrons by adhering to sanitation, safety and alcohol control policies Help dining room staff by setting and clearing tables; replenishing water; serving beverages as needed Contribute to team effort by accomplishing related results as needed Schedule dining reservations and arrange parties or special services for diners Address/take action on complaints and or issues raised by patrons Assigns work tasks and coordinates activities of dining room personnel to ensure prompt and courteous service to patrons Inspects hostess stand and restaurant entrance to maintain/neatness and cleanliness Requisition menus and office supplies for wait staff. Monitor music level and ensure all lights and fans are operating properly. Ensure cleanliness of menus and all side-work is completed prior to opening Answer the phone within 3rd ring with a courteous/enthusiastic/efficient greeting according to Club standards Follow company Safety standards and follow safe working practices Complete all tasks as assigned Education / Skills / Work Experience Required: High school diploma or equivalent preferred 6 months experience in a full-service restaurant preferred Ability to provide exceptional customer service in a fast-paced environment. Positive attitude and ability work well under pressure with all restaurant staff High-quality work while unsupervised Ability to follow instructions and ask questions for clarification if needed Must be able to read menus Must be able to articulate clear greetings and farewells to Guests, as well as being able to understand requests for assistance Must be able to clearly communicate Guests' needs to Servers, Bussers, Managers, etc. Must be able to hear well in a loud environment in order to answer telephone and respond to Guest requests A desire to help where needed and work as part of a team Passion for providing extraordinary service Ability to thrive in a fast-paced environment Appetite for learning and career progression Flexibility to work a flexible shift including weekends/holidays Must be upbeat, outgoing and positive Must be able to assist Guests and possess great Guest relations skills Ability to work positively in a fast-paced environment Ability to stand/walk and stay focused and alert for extended periods of time Ability to work effectively within a team Ability to effectively communicate on the telephone in a warm/enthusiastic/efficient manner Working Conditions Associated with this Position: Must be able to walk and stand during entire shift Must be able to reach, bend, stoop and wipe Must be able to articulate clear greetings and farewells to Guests Must be able to understand requests for assistance Must be able to carry trays or supplies (10-30 lbs.) Ability to work a flexible schedule including weekends and holidays Outside environment, exposed to heat and subject to elements/inclement weather Equal Employment Opportunity - Drug free workplace

Are you a hospitality professional with experience in hotels and have a love for hospitality and genuinely exceeding expectations? Would you like to further your hospitality career in an upscale resort environment with breathtaking views? If so, please read on! Fisher Island Club is looking to hire a full-time Butler This position has a competitive wage, depending on experience. All eligible full-time regular employees are also offered great benefits, including medical, dental, vision, a 401 (k) retirement savings plan, vacation time, paid time off (PTO), short-term disability, life insurance, AD&D, free parking, and free meals. If this sounds like the right opportunity for you to dive deeper into the hospitality industry, consider applying to join our exceptional team today! ABOUT FISHER ISLAND CLUB HOTEL & RESORT Accessible only by ferryboat or private yacht, our boutique property is comprised of a collection of just 15 graciously appointed historic and reimagined cottages, villas, and guesthouse suites that surround the now-iconic limestone and marble Vanderbilt Mansion mere steps from the beach, pool, spa, restaurants, and marina. Our private membership-only club boasts a beach club with one of the country's only genuinely secluded beaches, a 15-room all-suite luxury hotel, an award-winning championship golf course, 17 tennis courts, 4 pickleball courts, two deep-water marinas, a variety of casual and formal dining venues, a spa, a salon, a fitness center, the Vanderbilt Theater, an aviary with over a dozen exotic birds, and an observatory for stargazing. No other Miami resort or hotel offers the type of world-class luxury and 5-star level of service that we do. It is the superior service and attention to detail that our staff provides to our residents, members, and hotel guests that distinguishes us from other private clubs. That's why we consider the health and well-being of our staff members to be one of our highest priorities. In addition to competitive wages, we are pleased to offer a variety of excellent benefits and career growth opportunities. Summary: The Butler / In-Room Dining Specialist serves as a primary point of contact for guests, ensuring a seamless, memorable, and highly personalized experience from arrival to departure. This role blends classic hospitality with modern service expectations, including managing in-room dining, special requests, and tailored guest amenities. Duties and Responsibilities: Guest Experience & Personal Service * Provide personalized, discreet, and anticipatory service to all guests. * Greet guests upon arrival and assist with check-in procedures when needed. * Handle guest requests promptly, professionally, and with attention to detail. * Coordinate special guest preferences (amenities, room setup, celebrations, etc.). * Offer assistance with unpacking/packing, garment pressing, and other traditional butler services. * Maintain strong knowledge of hotel facilities, local attractions, and services to provide curated recommendations. In-Room Dining * Oversee the complete in-room dining operation, from order-taking to setup and service. * Prepare trays, trolleys, and amenities according to hotel presentation standards. * Deliver food and beverages promptly with refined, attentive service. * Monitor in-room dining order accuracy and coordinate with the kitchen for timely preparation. * Collect trays and ensure rooms and corridors remain clean and tidy. * Assist in developing and refining the in-room dining service standards. Operations & Coordination * Maintain guest records and preferences to enhance future stays. * Liaise closely with Front Office, Housekeeping, Food & Beverage, and Management to ensure seamless guest service. * Monitor stock of amenities, dining supplies, and service equipment. * Uphold all hotel policies, safety procedures, and hygiene standards. Qualifications & Skills * Previous experience as a Butler, Guest Relations Officer, or in luxury hospitality preferred. * Strong background in food & beverage or in-room dining service. * Exceptional interpersonal skills and a warm, polished service style. * Excellent communication and problem-solving abilities. * Ability to multitask, prioritize, and remain calm under pressure. * High level of discretion and respect for guest privacy. * Professional appearance and grooming. * Flexible schedule, including mornings, evenings, weekends, and holidays. Licenses and Special Permits: * Alcoholic beverage certification * Food safety certification. Attributes * Proactive, Team Player, Problem Solver * Passionate about hospitality and customer service driven * Must have a professional appearance and good hygiene * Respect for all co-workers and guests * Pride in your work by creating positive energy, excitement and fun * Demonstrate positive behaviors, smiling, being polite and courteous * Able to develop a camaraderie with team members Working Conditions: * Ability to work odd hours, nights, weekends and holidays * Ability to work under pressure and handle stress Physical demands and abilities: * Work is not performed in an office environment and requires extended periods of walking and or standing. * Regularly required to use hands to finger, handle or feel, reach with hands and arms and talk or hear * Regularly lift and/or move objects 10-50lbs occasionally lift and/or move objects that weigh more than 50 lbs. * Frequently required to stand, walk, stoop, kneel, crouch or crawl * Occasionally required to sit and climb or balance * Specific vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust and focus This description is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances (changes in personnel, workload, rush jobs, emergencies, or technological developments) change.

Engineer I is responsible for maintaining the general condition of the property with regards to all aspects of basic electrical, carpentry, plumbing, mechanical and painting work. Complete maintenance request work orders from all departments on a timely basis. Participate in the preventive maintenance program for all building equipment and rooms. Complete other special projects assigned periodically by the Director of Engineering. This position requires consistent adherence to policies and procedures of the department as outlined in the Biltmore Standard Operating Procedures (BSOP'S). Responsibilities Perform preventive maintenance on all hotel guest rooms and public areas as schedule, this requires the individual to visually inspect and detect items needing repair and requires knowledge of a wide variety of maintenance trades. Maintain timelines and work schedule in accordance with the preventive maintenance program. Receive daily work assignments from Director of Engineering and review priorities and special projects. Respond to guest calls and complaints in a positive, polite and timely manner. Complete daily maintenance and repair logs. Check work orders and night report for any problems. Make rounds checking these problem areas and note any information needed or safety concerns in the hotel. Perform electrical work orders: replace light switches, reset circuit breakers, replace wall plug receptacle, replace fluorescent light ballast, replace electrical solonial valve, replace small motors, use test equipment; bolometer, voltage tester, amp probe.. Perform plumbing work orders: unplug sinks, toilets, and garbage disposals and drain lines, repair or replace valves, gate, globe, ball, solonial valves, replace washer, gaskets, vacuum breakers, toilet seals. Think quickly and act appropriate in emergency situations. Perform well under pressure situations, time demands, and work overtime when needed. Perform any general cleaning tasks as assigned. Clean maintain work area. Perform other duties as requested, such as moving supplies and equipment or cleaning up spills to ensure safe working environment. Ensure that the job site is clean and orderly after the completion of all jobs. Report major repairs and items, which cannot be repaired, to the Office Coordinator and/or Engineering Director, for further action, and if necessary, place the room/equipment out of order. Requirements Experience and Education Required Education High School Diploma or equivalent Experience One year as a Utility Engineer Skills Required Basic working knowledge of building maintenance, electrical, plumbing and refrigeration equipment. Ability to push, pull, grasp, lift or carry supplies, equipment or tools weighting up to 100 lbs. occasionally. Ability to communicate effectively in English with guests, management and colleagues. Working knowledge of: a) Health codes b) Electrical codes c) National/local fire codes d) Local mechanical codes e) Blue prints and wiring schematics f) Power and hand tools, meters, etc. as it relates to the technical trades Must be able to: Speak, read, write and understand the English language. Compute accurate mathematical calculations. Provide legible communication and directions. Perform job functions with attention to detail, speed and accuracy. Prioritize and organize. Think clearly, remaining calm and resolving problems using sound judgment. Follow directions thoroughly. Understand guest's service needs. Work cohesively with co-workers as part of a team. Work with minimal supervision. Maintain confidentiality of guest information and pertinent resort data. Use a computer keyboard and possess basic typing skills. Possess moderate to advanced computer skills. Work in a dynamic and constantly changing environment. Adept to multitasking. Physical Demands Must be able to: Move, lift, carry, push, pull, and place objects weighing less than or equal to 100 pounds Machinery and tool operation requires the use of safety equipment to include but not limited to; eye safety glasses, hearing protectors, work boots, and hardhats Stand, sit, or walk for an extended period of time or for an entire work shift Reach overhead and below the knees, including bending, twisting, pulling, and stooping Use, carry, and operate all necessary office equipment using finger dexterity. Communicate with employees, managers, subordinates and guests through verbal communication, hearing ability, and visual acuity. Visually look at a computer for extended periods of time. Adapt to moderate temperatures in the hotel as thermostat is controlled by hotel environmental systems. Most work tasks are performed indoors. Success Criteria Team Player Demonstrates co-operation within the team and with other departments Listens carefully and works well with others Has a positive influence on others in the team and clearly enjoys working with people Guest Focused Anticipates guests' needs and is sensitive to people from all cultures Has a natural, warm smile and a friendly and passionate approach Demonstrates confident, helpful and genuine behavior with internal and external guests Delivers their Best Has energy and sense of urgency for his/her work Resourceful, makes things happen and looks for ways to work more efficiently Always looks their best and acts appropriately (e.g. approaching guests, body language) Composed Able to stay calm under pressure Demonstrates maturity and ability to cope with the unexpected Never lets personal feelings interfere with delivering the highest standards Trustworthy and responsible Excellent records of attendance and punctuality Is reliable and demonstrates the ability to work without supervision Demonstrates a high level of personal integrity, honesty and trust Time Management Uses his/her time effectively and efficiently; values time, concentrates his/her efforts on the more important priorities; gets more done in less time than others; can attend to a broader range of activities Makes decisions in a timely manner Listening Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he/she disagrees Licenses or Certifications Ability to obtain any government required licenses or certificates. Standard Specifications Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees or guests. A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions. This is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. This reflects the job content at the time of writing and will be subject to periodic change in light of changing operational and environmental requirements. Such changes will be discussed with the job holder and the amended accordingly. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor. Due to the nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel which may include overtime, weekends and holidays. The employee will carry out any other duties as are within the scope, spirit and purpose of the job as requested by the line manager or Head of Department/Division. The employee will actively follow The Biltmore Hotel policies including Equal Opportunities policies and will maintain an awareness and observation of Fire and Health & Safety Regulations. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. Grooming All employees must maintain a neat, clean and well-groomed appearance per Biltmore Hotel standards.

Job Description Are you a hospitality professional with experience in Golf courses and have a love for hospitality and genuinely exceeding expectations? Would you like to further your hospitality career in an upscale resort environment with breathtaking views? If so, please read on! Fisher Island Club is looking to hire a full-time Golf Ground Maintenance. This position has a competitive wage, depending on experience. All eligible full-time regular employees are also offered great benefits, including medical, dental, vision, a 401 (k) retirement savings plan, holiday pay, vacation time, paid time off (PTO), short-term disability, life insurance, AD&D, free parking, and free meals. If this sounds like the right opportunity for you to dive deeper into the hospitality industry, consider applying to join our exceptional team today! ABOUT FISHER ISLAND CLUB HOTEL & RESORT Accessible only by ferryboat or private yacht, our boutique property is comprised of a collection of just 15 graciously appointed historic and reimagined cottages, villas, and guesthouse suites that surround the now-iconic limestone and marble Vanderbilt Mansion mere steps from the beach, pool, spa, restaurants, and marina. Our private membership-only club boasts a beach club with one of the country's only genuinely secluded beaches, a 15-room all-suite luxury hotel, an award-winning championship golf course, 17 tennis courts, 4 pickleball courts, two deep-water marinas, a variety of casual and formal dining venues, a spa, a salon, a fitness center, the Vanderbilt Theater, an aviary with over a dozen exotic birds, and an observatory for stargazing. No other Miami resort or hotel offers the type of world-class luxury and 5-star level of service that we do. It is the superior service and attention to detail that our staff provides to our residents, members, and hotel guests that distinguishes us from other private clubs. That's why we consider the health and well-being of our staff members to be one of our highest priorities. In addition to competitive wages, we are pleased to offer a variety of excellent benefits and career growth opportunities. Job Duties Must be able to do landscaping, mowing, trimming, etc (all tasks related to landscaping) Assist with maintenance work as necessary Provide piping and setting of heads in new construction areas. Clean up, as requested. Perform additional duties as assigned Must be flexible to work holidays and weekends Education/Experience: Must have a High School diploma Must have a valid drivers license Working Conditions: Must be able to lift 50lbs repeatedly Outdoor environment Equal Employment Opportunity - Drug free workplace

To maintain, repair and clean mechanical areas/equipment and to assist other trade mechanics in their duties to ensure a safe, clean, and well-maintained hotel. Highlight: Family owned Resort on Fort Lauderdale Beach working with many long term team members. EMPLOYEE BENEFITS: Dental Insurance Vision Insurance Medical Insurance Supplement Insurance Employee Discount Program 401K Match Paid Time Off (Vacation and Holidays) Free Employee Parking Free Employee Shift Meals Employee Assistance Program Wellness Incentive Program Employee Award Program (Lago Mar Five Star) Referral Program ESSENTIAL FUNCTIONS: Work with all trade mechanics as required to help with repairs and maintenance. Must have good mechanical ability and be willing to learn and take direction from trade mechanics. Skill in the use of basic hand and electric tools and familiarity with parts and materials is required. This individual must be able to work in hot, cold, and wet conditions and be able to stoop, kneel, crawl, and climb on all types of surfaces. Change filters on all supply air fans and fan coil units requiring the ability to grasp hand tools and adjust and maintain equipment. Clean ceiling diffusers, return air registers and toilet exhausts. Must climb ladders or use a lift, occasionally working at heights above 30 feet. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the requirements of the hotel. Clean and wash chilled water and steam coils. Punch tubes and clean cooling towers. Receive deliveries. Performs other related duties as assigned. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation • Basic knowledge of skilled trade activities in plumbing, carpentry, electrical and mechanical work, and painting. • Basic mechanical aptitude for operation and repair of hotel equipment. • Skill in the use of a variety of skilled trade tools (including both hand and electric tools). • Basic communication and mathematical skills to communicate with co-workers, fully comprehend job assignments, and perform accurate simple arithmetic functions. • Ability to move and work throughout the hotel for the duration of shift. • Ability to perform tasks required bending, stooping, and kneeling. • Ability to push and pull objects or materials weighing up to 100 lbs. • Ability to climb stairs and ladders, working at heights up to approximately 30 feet for extended periods of time, with the ability to extend arms, oftentimes overhead. • Ability to grasp, lift or carry items weighing up to 75 lbs., waist high. QUALIFICATION STANDARDS Education: Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge, skills, and abilities necessary to perform the functions of the job. Experience: Experience is not essential; however, the individual should be mechanically inclined. Licenses or certificates: No licenses required . Grooming: All employees must maintain a neat, clean, and well-groomed appearance (specific standards available). Equal Opportunity Employer (EOE) Minority/Female/Disabled/Veteran (M/F/D/V) Drug Free Workplace Lago Mar Beach Resort is a 24 hour/7 day a week operation. All positions currently posted require flexible days, weekends, and holiday availability to meet the business needs.

Who we are:

Are you a hospitality professional with experience in Hotel and have a love for hospitality and genuinely exceeding expectations? Would you like to further your hospitality career in an upscale resort environment with breathtaking views? If so, please read on! Fisher Island Club is looking to hire a full-time Member Accommodations Agent. This position has a competitive wage, depending on experience. All eligible full-time regular employees are also offered great benefits, including medical, dental, vision, a 401 (k) retirement savings plan, vacation time, paid time off (PTO), short-term disability, life insurance, AD&D, free parking, and free meals. If this sounds like the right opportunity for you to dive deeper into the hospitality industry, consider applying to join our exceptional team today! ABOUT FISHER ISLAND CLUB HOTEL & RESORT Accessible only by ferryboat or private yacht, our boutique property is comprised of a collection of just 15 graciously appointed historic and reimagined cottages, villas, and guesthouse suites that surround the now-iconic limestone and marble Vanderbilt Mansion mere steps from the beach, pool, spa, restaurants, and marina. Our private membership-only club boasts a beach club with one of the country's only genuinely secluded beaches, a 15-room all-suite luxury hotel, an award-winning championship golf course, 17 tennis courts, 4 pickleball courts, two deep-water marinas, a variety of casual and formal dining venues, a spa, a salon, a fitness center, the Vanderbilt Theater, an aviary with over a dozen exotic birds, and an observatory for stargazing. No other Miami resort or hotel offers the type of world-class luxury and 5-star level of service that we do. It is the superior service and attention to detail that our staff provides to our residents, members, and hotel guests that distinguishes us from other private clubs. That's why we consider the health and well-being of our staff members to be one of our highest priorities. In addition to competitive wages, we are pleased to offer a variety of excellent benefits and career growth opportunities. Summary Member Accommodations Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Responsibilities * Perform all check-in and check-out tasks * Manage online and phone reservations * Inform customers about payment methods and verify their credit card data * Register guests collecting necessary information (like contact details and exact dates of their stay) * Welcome guests upon their arrival and assign rooms * Provide information about our hotel, available rooms, rates and amenities * Respond to clients' complaints in a timely and professional manner * Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs * Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests * Upsell additional facilities and services, when appropriate * Maintain updated records of bookings and payments Requirements * Work experience as a Hotel Front Desk Agent, Receptionist, or similar role * Experience with hotel reservations software, like Cloudbeds and RoomKeyPMS * Understanding of how travel planning websites operate, like Booking and TripAdvisor * Customer service attitude * Excellent communication and organizational skills READY TO JOIN OUR TEAM? We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this culinary job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you! Equal Employment Opportunity - Drug-Free Workplace

Summary: A critical role that will manage the planning, coordination, and implementation of all comprehensive safety and security protective security functions for the Marina. Working closely with FICA counterparts from the Public Safety Department and FICA Management to ensure the safety and security of the Marina and Club Venues. Will supervise Marina Security staff. Duties and Responsibilities: * Work with the Director of Marina Operations to identify and define a security plan that is relevant to the safety and security needs of the Club and Marina. * Responsible for assisting with the daily and nighttime supervision to ensure the safety of members, guests, and employees. * Responsible for supervising, scheduling, training, of assigned Marina FICA security officers. * Serving as a liaison with FICA for the Clubs overall security/safety collaborations. * Comprehension of all Club-Marina policies and procedures and implement emergency response activities as appropriate. * Secures premises and personnel by patrolling property; monitoring surveillance equipment; inspecting docks, vessel and marina facilities, inspecting buildings, equipment, and access points; permitting entry * Prevents losses and damage by reporting irregularities, informing violators of policy and procedures * Performs opening and closing job duties * Maintains environment by monitoring and setting marina equipment controls * Protect the company's assets relative to theft, assault, fire and other safety issues * Ensure compliance with safety regulations and protocols * Collaborate with team members to ensure efficient operations * Daily patrol of the interior and the perimeter of the Marina and Club property to observe and identify potential safety risks, security risks, and undesirable conditions. * Coordinate and lead response to emergencies including, but not limited to, safety hazards, fires, medical emergencies, and threats to life and/or property * Promote safe work practices. * Initiate preliminary investigations into incidents/accidents; initiate reports and ensure the accuracy of necessary documentation and supporting documents, pictures, etc. * Perform protective, preventative, safety, and security-related enforcement functions touring Club areas to ensure the safety and well-being of members/guests, and employees. * Implements and monitors all related SOPs, Mission Vision, and Values in a courteous and restrained manner in coping with emergencies, undesired conduct, disturbances, and threats. * Patrol, walk, and climb stairs, and walk docks of the interior and exterior perimeter of the Club/Marina to observe and identify potential security and safety risks or undesirable conditions. * Maintain order in the Club/Marina, dealing with the welfare of members/guests * Coordinate expedient response to emergency conditions such as fire, fire or safety hazards, and threats to life and/or property in a calm, rational, and persuasive manner. * Handle undesired conduct and potential violations of Club policy as warranted for the security and safety of Club members/guests and employees. * Watch for suspicious persons entering, exiting, or loitering around the Club/Marina areas. * Conduct walkthrough observations of the entire Marina/Docks. * Promote safe work practices. * Observe the security monitors for any unusual activity and in the case of suspicious behavior report directly, via radio, to FICA Public Safety; report any alarms similarly. * Monitor life safety system installed at the Marina including AED, alarm pull stations, fire extinguishers, and sprinklers. * Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for others. * Ensures compliance with all Club policies, standards, and procedures by training, supervising, and follow-up. * and hands-on management * Exercise discretion and independent judgment in the completion of job duties related to matters of significance. * Complete all other tasks as assigned. Minimum Qualifications: * High school diploma or equivalent; some college preferred. * Valid Florida Driver's License * Valid Florida Security License D License * Must have a clean MVR * 5-7 years of verifiable experience in security/loss prevention preferably in a Club, Hotel, or Resort setting * Be at least 21+ years of age * Required, comfortable working outdoors in all elements of the weather for the entire shift * Must be able to walk and stand for extended periods. * Must be comfortable in a fast-paced, ever-changing environment and have a strong desire to develop systems and procedures while understanding the flexibility needed in a transition and building period. * A proven collaborator and diplomatic team player * Effective interpersonal skills and outstanding networking abilities * High energy, creative, outgoing personality * Strong organization and planning skills with exceptional attention to detail * The ability to interact with members and guests as well as oversee all administrative functions related to Club-related matters. * "Whatever it takes" attitude and the ability to work as a member of a team of professional staff members. Knowledge, skills, and abilities: * Possess self-confidence and be disciplined. * Possess a professional personal appearance. * Possess high levels of assertiveness, tenacity, drive, motivation, and enthusiasm. * Strong technical literacy, including Microsoft Word, Excel, and PowerPoint skills. * High-energy with excellent interpersonal skills * Diplomatic team player able to foster relationships with Members, employee-partners, and other community leaders. * Creative, attention to detail * Possess a passion for providing high-quality Member service and a commitment to exceeding expectations. * Ability to organize and complete work by established timelines. * Excellent verbal and written communication skills * Ability to maintain confidential proprietary company information. Working Conditions: * Work is performed outdoors walking/standing for extended periods. * Ability to have a flexible schedule to include, but not limited to, overnight shifts, weekends, and holidays. * Ability to work in a fast-paced environment and have the ability to meet deadlines. PHYSICAL DEMANDS: While performing the duties of this job, the employee is regularly required to stand, walk, and talk or hear. The employee frequently is required to use their hands to finger, handle, or feel objects. The employee must regularly lift and/or move up to 15-20 pounds. This description is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions of employees with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise, modify, and or alter the job or to require that other or different tasks be performed to meet business demands and or as deemed necessary.

Job Description Are you a hospitality professional with experience in Culinary and have a love for hospitality and genuinely exceeding expectations? Would you like to further your hospitality career in an upscale resort environment with breathtaking views? If so, please read on! Fisher Island Club is looking to hire a full-time Beach supervisor. This position has a competitive wage, depending on experience. All eligible full-time regular employees are also offered great benefits, including medical, dental, vision, a 401 (k) retirement savings plan, holiday pay, vacation time, paid time off (PTO), short-term disability, life insurance, AD&D, free parking, and free meals. If this sounds like the right opportunity for you to dive deeper into the hospitality industry, consider applying to join our exceptional team today! ABOUT FISHER ISLAND CLUB HOTEL & RESORT Accessible only by ferryboat or private yacht, our boutique property is comprised of a collection of just 15 graciously appointed historic and reimagined cottages, villas, and guesthouse suites that surround the now-iconic limestone and marble Vanderbilt Mansion mere steps from the beach, pool, spa, restaurants, and marina. Our private membership-only club boasts a beach club with one of the country's only genuinely secluded beaches, a 15-room all-suite luxury hotel, an award-winning championship golf course, 17 tennis courts, 4 pickleball courts, two deep-water marinas, a variety of casual and formal dining venues, a spa, a salon, a fitness center, the Vanderbilt Theater, an aviary with over a dozen exotic birds, and an observatory for stargazing. No other Miami resort or hotel offers the type of world-class luxury and 5-star level of service that we do. It is the superior service and attention to detail that our staff provides to our residents, members, and hotel guests that distinguishes us from other private clubs. That's why we consider the health and well-being of our staff members to be one of our highest priorities. In addition to competitive wages, we are pleased to offer a variety of excellent benefits and career growth opportunities. The Beach Club Supervisor's primary responsibility is the supervision of the Beach Club Restaurant/Bar /Pool and Beach Floor at Fisher Island Club, to ensure that the club's high standards are achieved and maintained within budgetary limitations. The ideal candidate will be an inspirational role model by his/her team members and is a top professional in the field with a passion for the service. This includes all practices, procedures, training and guest satisfaction levels. A procedural approach to managing the entire beach club must be employed, utilizing modern supervision principles as well as incorporating technological innovations where practical in order to deliver top quality guest service. In accordance with Fisher Island Club's philosophy, all team members work together sharing in a common goal of a successful and innovative club. Team members are to demonstrate integrity, fairness and honesty. These are our core values that we will live by in our daily interaction with all our external and internal members, guests and customers. Nature and Scope: The incumbent reports directly to the Director of Beach Club Operations. The major trust of the position is to create and maintain a professional restaurant operation and control expenses relative to the operation. Duties and Responsibilities: Lead by example utilizing a “hands-on” approach to management. Establish and develop a highly motivated, front of house team with the highest ethical standards that delivers a memorable service and product. Facilitate an environment in which team members are comfortable utilizing the open-door policy Trains, supervises, schedules and evaluates the work of the front of house staff at the Beach Club Plans menus with Sous Chef and Director for the Beach Club and for special occasions and events Ensures that high standards of sanitation, personal appearance and hygiene, cleanliness and safety are maintained throughout all club areas at all times Safeguards all food-preparation employees by implementing training to increase their knowledge about safety, sanitation and accident-prevention, and overall restaurant operation principles Uphold and maintain standard service techniques, food and beverage presentation that help to assure consistently high quality and to minimize cost; exercises portion control for all items served and assists in establishing menu selling prices Prepares necessary data for applicable parts of the budget; projects annual food, labor and other costs and monitors actual financial results; takes corrective action as necessary to help assure that financial goals are met Hosts Beach Club Daily Stand-Up meetings and attends Food and Beverage staff and management meetings Maintains an inventory of dining room items including silverware, coffee pots, water pitchers, glassware, flatware and china, salt and pepper holders, sugar bowls and linen and ensures that they are properly stored and accounted for Maintains the dining room reservation system Implements an ongoing marketing program to increase dining room business Consults with the Director of Beach Club Operations about all aspects of the club operation Directly supervise employees serving members and guest to the LQA standards Evaluates service to ensure that quality provided meets the LAQ standards are consistently attained Interacts with applicable staff members to assure that service consistently exceeds the expectations of members and guests Develop and maintain good communication and work relationships in all areas of the club Assist in development of policies and procedures to enhance and measure quality; continually updates written policies and procedures to reflect state-of-the-art techniques, equipment and terminology Assist with recruiting; evaluates job performance of service staff; coaches, rewards and disciplines staff in a fair and within legal compliance Establishes and maintains a regular cleaning and maintenance schedule for all front of house areas and bar Motivates, builds morale, and provides professional development opportunities for all service staff including cross-training Maintain a 90% presence on the dining and bar areas during service, touching tables, follow-up on special request, welcome members and inquire about experience Executes safety training programs; manages OSHA-related aspects of kitchen safety and maintains; report unsafe working conditions immediately. Liaise with government regulating agency i.e. Health Inspector as necessary Minimum Qualifications: Bachelor's degree in Hospitality Management degree and two years luxury service and management experience; or Minimum of two to three years' experience as a Manager/Assistant in a medium size (250+ rooms) high volume, 3 meal restaurants in luxury hotel or resort. Licenses and Special Permits: Alcoholic beverage certification Food safety certification. Knowledge, skills and abilities: Strong interpersonal, managerial and leadership skills required Strong organizational and time management skills required Ability to manage change effectively Ability to conceptualize the mission Clear, concise written and verbal communication skills Experience making presentations in front of groups Track record promoting an atmosphere of teamwork Experience communicating, training, and managing multi-lingual staffs Instill a guest service “can-do” attitude in all employees Experience training and developing employees with limited experience Coach employees how to resolve and de-escalate conflicts in a calm and organized manner Strong customer service and reasoning skills Strong and creative problem-solving skills with exceptional detail in follow-up Strong budgetary, projections, and cost control skills Follow/enforce company policies and procedures Ability to quickly evaluate alternatives and decide on a plan of action Teach suggestive selling techniques Juggle and balance needs of the organization Attributes Proactive, Team Player, Problem Solver Passionate about hospitality and customer service driven Must have a professional appearance and good hygiene Respect for all co-workers and guests Pride in your work by creating positive energy, excitement and fun Demonstrate positive behaviors; smiling, being polite and courteous Able to develop a camaraderie with team members Working Conditions: Ability to work odd hours, nights, weekends and holidays Ability to work under pressure and handle stress Physical demands and abilities: Work is not performed in an office environment and requires extended periods of walking and or standing. Regularly required to use hands to finger, handle or feel, reach with hands and arms and talk or hear Regularly lift and/or move objects 10-50lbs occasionally lift and/or move objects that weigh more than 50 lbs. Frequently required to stand, walk, stoop, kneel, crouch or crawl Occasionally required to sit and climb or balance Specific vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust and focus This description is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances (changes in personnel, workload, rush jobs, emergencies, or technological developments) change.

Are you a hospitality professional with experience in Culinary and have a love for hospitality and genuinely exceeding expectations? Would you like to further your hospitality career in an upscale resort environment with breathtaking views? If so, please read on! Fisher Island Club is looking to hire a full-time Cook III. This position has a competitive wage, depending on experience. All eligible full-time regular employees are also offered great benefits, including medical, dental, vision, a 401 (k) retirement savings plan, holiday pay, vacation time, paid time off (PTO), short-term disability, life insurance, AD&D, free parking, and free meals. If this sounds like the right opportunity for you to dive deeper into the hospitality industry, consider applying to join our exceptional team today! ABOUT FISHER ISLAND CLUB HOTEL & RESORT Accessible only by ferryboat or private yacht, our boutique property comprises a collection of just 15 graciously appointed historic and reimagined cottages, villas, and guesthouse suites surrounding the now-iconic limestone and marble Vanderbilt Mansion mere steps from the beach, pool, spa, restaurants, and marina. Our private membership-only club boasts a beach club with one of the country's only genuinely secluded beaches, a 15-room all-suite luxury hotel, an award-winning championship golf course, 17 tennis courts, 4 pickleball courts, two deep-water marinas, a variety of casual and formal dining venues, a spa, a salon, a fitness center, the Vanderbilt Theater, an aviary with over a dozen exotic birds, and an observatory for stargazing. No other Miami resort or hotel offers the type of world-class luxury and 5-star level of service that we do. It is the superior service and attention to detail that our staff provides to our residents, members, and hotel guests that distinguishes us from other private clubs. That's why we consider the health and well-being of our staff members to be one of our highest priorities. In addition to competitive wages, we are pleased to offer a variety of excellent benefits and career growth opportunities. COOK 3JOB DESCRIPTION Department: Culinary Place of Work: All kitchens and all support areas Job Overview: Cook 3 must be able to plan, prep, set up, and provide quality service in all areas of food production including, but not limited to all menu items supplied by their perspective kitchen. Cook 3 must display a basic level of competency in all types of cooking such as grill, sauté, fish cookery, vegetables, braising, poaching, and egg cooking, and all with excellent speed and efficiency. Shows the highest initiative to get tasks completed to the chef's specifications in a timely manner, Employees will be able to follow the established recipe and plating guide provided, to the exact specification and approval of the Sous chef. Maintain and organize their station and equipment in a neat and orderly fashion to meet Chef's expectations. Maintain and contribute to a positive work environment Report to: Outlet Chef de Cuisine, Outlet Sous Chef, Outlet Chef de Partie Key Relationships: Internal Kitchen staff, stewarding staff, Food and Beverage Service Staff, Purchasing Department, Storeroom, Catering, and Engineering. External: Hotel Guests and visitors. Standard Specifications: Requirements represent minimum levels of knowledge, skills, and or abilities, to perform this job successfully. Qualifications: Essential: 1. High school diploma or equivalent vocational training certificate. 2. 1 years experience in the culinary field 3. Ability to communicate in English with guests, co-workers, and management. 4. Ability to compute basic mathematical calculations. 5. Must pass with satisfactory results, a cooking demo for the chef. Desirable: 1. Culinary college degree 2. Food handling certificate 3. Sanitation Certificate. 4. Ability to communicate in multiple languages Skills: 1. Ability to perform job functions with attention to detail, speed, and accuracy. 2. Ability to prioritize, organize and execute work and follow through with assigned tasks 3. Ability to be a clear thinker, remain calm, and resolve problems using good judgment. 4. Ability to work well under pressure. 5. Ability to handle multiple tasks at one time while maintaining a high level of professionalism. 6. Ability to work well with others in a team environment. 7. Contribute to the growth and success of the team. Essential Job Function: Must be able to stand and/or walk for extended periods of time. Always have a notebook to write recipes, procedures, and prep lists with. Develop and maintain a positive working relationship with other employees. Create a great team environment, where the diversity of the individual members is valued. Be there for your team. Be passionately involved in the training and development of the group. It is our responsibility. Understand and be the driver of the agreed culinary concepts, goals, philosophies, and food and beverage directions. Create a seamless work environment with the leaders of food and beverage and synergize the team effort, remember we are one team. Take ownership and initiate problem-solving opportunities. Follow up and hold yourself accountable at all times. Be open to suggestions and criticize your own work performance, and be a leader and innovator in the industry. Cleanliness is to be immaculate, do not wait to clean; show examples and people will follow. Find a way, be positive, utilize your experiences, and welcome challenging circumstances. Basic knife skills - safe handling techniques, a basic understanding of cuts with speed and accuracy, and knife sharpening skills Introduction to cooking: cold food preparations and techniques Basic understanding of bulk food prep and scales of efficiency Equal Employment Opportunity - Drug-free workplace

Are you a hospitality professional with experience in Spas and have a love for hospitality and genuinely exceeding expectations? Would you like to further your hospitality career in an upscale resort environment with breathtaking views? If so, please read on! Fisher Island Club is looking to hire a full-time Director of Spa & Wellness. This position has a competitive wage, depending on experience. All eligible full-time regular employees are also offered great benefits, including medical, dental, vision, a 401 (k) retirement savings plan, vacation time, paid time off (PTO), short-term disability, life insurance, AD&D, free parking, and free meals. If this sounds like the right opportunity for you to dive deeper into the hospitality industry, consider applying to join our exceptional team today! ABOUT FISHER ISLAND CLUB HOTEL & RESORT Accessible only by ferryboat or private yacht, our boutique property is comprised of a collection of just 15 graciously appointed historic and reimagined cottages, villas, and guesthouse suites that surround the now-iconic limestone and marble Vanderbilt Mansion mere steps from the beach, pool, spa, restaurants, and marina. Our private membership-only club boasts a beach club with one of the country's only genuinely secluded beaches, a 15-room all-suite luxury hotel, an award-winning championship golf course, 17 tennis courts, 4 pickleball courts, two deep-water marinas, a variety of casual and formal dining venues, a spa, a salon, a fitness center, the Vanderbilt Theater, an aviary with over a dozen exotic birds, and an observatory for stargazing. No other Miami resort or hotel offers the type of world-class luxury and 5-star level of service that we do. It is the superior service and attention to detail that our staff provides to our residents, members, and hotel guests that distinguishes us from other private clubs. That's why we consider the health and well-being of our staff members to be one of our highest priorities. In addition to competitive wages, we are pleased to offer a variety of excellent benefits and career growth opportunities. Position: Director of Spa & Wellness Job Summary: Supervise Spa operations including quality control, guest relations, budgetary control, treatment, fitness, and wellness programs, and marketing to membership, media, and prospective clients. The overall quality and satisfaction of all the programs and services for Members and Guests depend on the Director of Spa & Fitness. Primary Responsibilities: 1. Develop and implement treatments, fitness, and wellness programs. 2. Develop and administer Destination Spa Package Programs. 3. Responsible for purchasing supplies and equipment. 4. Select and train supervisory employees. 5. Formulate Annual Operating Budget and Capital Budgets: control expenditures, and achieve revenues. 6. Maintain Spa facility and equipment. 7. Supervise, staff, and train employees. Supervise Assistant Spa Director; Salon Manager; Fitness Manager; Personal Services Manager; Men's/Ladies Spa and Housekeeping Supervisor. Administrative Assistant; Boutique Assistant; Boutique Buyer and Children's Program Manager. 8. Develop training/procedural manuals for employees: conduct orientation meetings and other staff development activities. 9. Develop and implement marketing and promotional program for Spa services: ensure smooth guest relations: assist with public relations and marketing efforts to groups. 10. Conduct exercise classes and professional training as needed. 11. Comply with all FISHER ISLAND CLUB standards (i.e., grooming, conduct policies and procedures). Job Requirements: * Credentials: a. A college degree in hospitality, spa management, wellness, or related field, five years experience in the management of a luxury resort property and five years experience in the hospitality industry of a similar luxury resort, and a minimum of one approved industry certification. b. Two or more years as a service provider in a related field. c. CPR certification. * Active Membership(s): a. An active membership in Club Spa and Fitness Association b. Participating in annual conventions. c. An active membership in the International Spa Association Membership d. Participating in annual conventions. * Approved Industry Certifications: a. International Spa Association (ISPA) b. American Hospitality & Lodging Association (AHLA) c. The American College of Sports Medicine (ACSM) d. The National Academy of Sports Medicine (NASM) e. National Strength and Conditioning Association (NSCA) f. The Cooper Institute of Aerobic Research (IAR) * Other related information: a. The Spa Director of the Spa should be a representative of a fit and healthy lifestyle and enjoy interpersonal contact with guests and enjoy the motivation that goes along with that. The Spa Director must also have the flexibility to work a variety of shifts, including holidays. All staff members are to have a friendly personality and communicate clearly to members in person and on the phone. Education/Skills/Work Experience Required: * Knowledge of: Body and Skincare treatment modalities; public relations; exercise science; management and communication skills. Four-year college degree in Business Management or Health Services, post-graduate studies (Master) in exercise management or Hospitality Management ideal. Prior management work experience in a Spa setting, preferably as Director. Working Conditions Associated With Job: a. Indoor and outdoor Spa equipment environment. Equal employment opportunity - Drug free Workplace