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Founders Federal Credit Union jobs in Rock Hill, SC - 7552 jobs

  • Mortgage Loan Processor

    Founders Federal Credit Union 4.0company rating

    Founders Federal Credit Union job in Lancaster, SC

    Relax... Join our Team! Founders Federal Credit Union helps our members attain their financial goals. Our innovative services, convenient locations, and friendly employees are dedicated to our members and their financial future. Founders Federal Credit Union is strongly committed to providing the highest level of quality service to our members. We realize our outstanding, dedicated employees make it all happen. Are you a professional in the financial industry looking for a growing company to expand your career? If so, this position may be the right fit for you! We are in search of an individual with mortgage or finance experience who has a desire to grow in the mortgage industry. This individual will bring exceptional skills at multi-tasking, strong communication skills with both members and vendors, and the ability to grasp changing concepts quickly. This position will be located on-site at either our Corporate Headquarters in Lancaster, SC or our back office operations center in Rock Hill, SC. Remote work is not available at this time. Responsibilities and Duties: The primary function of the Mortgage Loan Processor is to serve as the single point of contact for our members throughout the mortgage process and ensure each file is processed in a timely manner with accuracy. They will be responsible for gathering all required documentation and prepare the loan for Underwriting. They must also provide exceptional member service by overseeing the loan process from initial disclosure to closing and provide an on-going communication to all members in process. They will be responsible for accurately managing residential real estate loan documentation through our established systems, and reviewing it to ensure it is completed in full and complies with current regulations and policies. Additional responsibilities include, but are not limited to: Guide all mortgage applicants through the mortgage process by following the set communication protocol guidelines and performing additional follow up with members when needed. Verify file information from Mortgage Application Processor and Mortgage Loan Officer. Review and confirm the submitted interest rates based on the interest rate sheet, determine when the interest rate can or cannot be locked, and lock application rates when needed. Work closely with Mortgage Loan Officer and mortgage staff to ensure mortgage loan applications are handled in a professional and timely manner. Must have excellent time management and organization skills, high level of accuracy, and the ability to multi-task in a fast pace environment with a high volume work queue. Must maintain integrity of all member sensitive data. Satisfy all loan conditions when received from Mortgage Underwriter, track outstanding documents and follow up with member to collect all required documentation for the mortgage loan. Ascertain loan file readiness for underwriting and submit files to the assigned Mortgage Underwriter. Validate that each loan file approval is within the established lending guidelines. Review credit reports for derogatory credit lines or disputes and other important factors. Proficiently utilize MortgageBot, Imageflow and DocMagic when preparing initial and final mortgage documents. Communicate with other industry professionals, including but not limited to, appraisers, settlement agents, county clerks and insurance companies. Request a real estate appraisal from a licensed real estate appraiser and follow-up until appraisal is received. Request preliminary real estate title opinion or title commitment and follow-up until legal work is received. Verify insurance by obtaining a copy of the policy and must be able to verify policyholders, property address, coverage amounts, policy dates and premiums. Ensure that loan files contain documents with proper signatures, dates, HMDA, escrow and other relevant data. Upload and accurately index all required mortgage documentation into ImageFlow. Set and confirm closing dates with the member and attorney along with adding or updating the information on the SharePoint Closing Calendar. Reflect efficiency and a positive member experience by creating a culture of accountability and high productivity. Must verify borrower's verification of employment and verification of mortgage/rent when needed. Achieve production goals as established by Founders Federal Credit Union. Comply with Founders' policies and procedures, as well applicable laws, regulations, and statutes issued by federal agencies such as NCUA and FFIEC, including, but not limited to, GLB and BSA. Employees have legal and regulatory obligations to respect and protect the privacy of information and its integrity and confidentiality. All other duties as assigned. Qualifications: The Mortgage Loan Processor must must have a two-year college degree, two years of prior loan processing experience, or two years of experience within a financial institution. They must possess excellent organizational skills, communication skills, and self motivation, as well as a positive attitude. The individual must have a desire to learn and the ability to accept coaching. Must work efficiently and independently in a fast-paced environment and have a strong attention to detail. Always “Think Member” and look for opportunities to serve our membership in the best interest of the member and the credit union. General knowledge of the real estate industry is desired. Candidate must be available Monday-Thursday 8am-5pm, Friday 8am-6pm Benefits: As the Mortgage Loan Processor, you will receive hourly pay, including possible overtime, as well as an annual bonus based on performance. Benefits provided include the following: Paid Holidays Paid PTO Family-oriented culture that values work/life balance Retirement Plan (401k with employer contributions + Pension Plan fully funded by FFCU) Comprehensive Health and Dental Insurance Life and Accidental Death & Dismemberment Insurance (at no cost to employee) Voluntary Supplemental Life Insurance coverage for employee, spouse, and children Health Care and Dependent Care Flexible spending accounts Long Term Care Plan Short-Term & Long-Term Disability Insurance Tuition reimbursement to assist with furthering education Certifications - Assistance with achieving and maintaining Fit Founders Wellness Program A pre-employment criminal background check, drug screen, consumer credit investigation, and previous employer reference check will be required. EOE #FoundersFCU
    $33k-40k yearly est. Auto-Apply 10d ago
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  • Member Care Specialist I (Bilingual)

    Founders Federal Credit Union 4.0company rating

    Founders Federal Credit Union job in Lancaster, SC

    Relax...Join Our Team! Founders Federal Credit Union helps our members attain their financial goals. Our innovative services, convenient locations, and friendly employees are dedicated to our members and their financial future. Founders Federal Credit Union is strongly committed to providing the highest level of quality service to our members. We realize our outstanding, dedicated employees make it all happen. Do you have customer service or call center experience and in search for a long-term career? If so, this position may be the right fit for you! We are in search of an individual who is motivated by learning new concepts and continual interaction with others. The ideal candidate will be dependable, courteous, professional, able to calm upset callers, and have a positive attitude. Ability to communicate fluently and effectively in both English and Spanish is desired, but not required. This position will be located at our Corporate Headquarters in Lancaster, SC. Individual must be have reliable transportation with the ability to work on-site. Remote work is not available. Initial training as well as supplemental training will be completed at a training center in Lancaster, SC or Rock Hill, SC. Responsibilities and Duties: A Member Care Specialist is responsible for handling all incoming calls regarding a variety of requests using first call resolution. Will have knowledge of all products and services offered by the Credit Union as well as excellent member service skills. This individual uses their knowledge to solve issues, provide out of the box solutions for members, and demonstrates the ability to show empathy towards the members. Additional responsibilities include, but are not limited to: Assist membership via telephone and/or mail by providing service and information in a pleasant, professional, and efficient manner on all our services. Inbound call management, including one call resolution for the member as first level troubleshooting and triage for member concerns. Exhibit a thorough knowledge of the credit union's products and services as well as demonstrate ability to successfully use multiple computer programs/systems to research account-related questions from members. Keep abreast of new or changes in products, procedures, technology, etc. by participating in educational opportunities as they arise. Understand and explain the eligibility requirements for membership. Perform account maintenance, order checks, mail forms, send applications and assist members with any problems they may incur with our services, while being aware of call volume and continuing to handle incoming calls. Handle the complex accounts of credit union members accurately. Perform computer transactions for members according to procedures set forth in the manual. Supply members with information on interest rates, savings accounts, certificates, or any services offered by the credit union. Subject matter experts for Online Banking, BillPay, Mobile Deposit, Savvy Money, Online loan, and account opening processes. Responsible for overall plastic card maintenance, such as issuing cards, blocking cards, and assisting with problems. Assist members with questions associated with card products and card alerts. Complete proper dispute forms for debit and ATM card. Remain aware of and identify potentially fraudulent activity, safeguarding the Credit Union from any potential losses. Monitor and keep abreast of all Credit Union promotions and marketing materials sent to the membership and ensure you are prepared to answer any questions the member may have on these materials. Perform extensive verification via phone for members prior to making any account changes or giving account sensitive information. Make a concentrated effort to identify/authenticate each member and be always courteous and pleasant. Respond to inquiries, resolve problems, and fulfil member requests by researching and exploring alternative solutions and completing transactions in a timely and professional manner. If unable to assist members with relevant information in a timely manner, request assistance from team leader as needed. Understand and recognize FFCU products and services and be comfortable cross selling Call 24, Online Banking, Mobile Banking, eStatements, Debit/Credit Cards, ATM cards, etc. Provide credit union information to potential members, and mail/email promotional materials as needed. Identify and recommend process improvements or new products based on member interactions to enhance the members' experience and improve retention. Recognize, document, and alert the supervisor of trends in member calls. Comply with Founders' policies and procedures, as well as applicable laws, regulations, and statuses issued by federal agencies such as NCUA and FFIEC, including, but not limited to, GLB and BSA. Employees have legal and regulatory obligations to respect and protect the privacy of information and its integrity and confidentiality. All other duties as assigned. Once independence and proficiency are achieved, Member Care Specialist will be eligible for promotion to Member Care Specialist II. Don't meet all of the requirements below? We would still love to hear from you! Job Specifications: Bi-lingual in English and Spanish. High school diploma is required and previous customer service experience is preferred. Must be able to gain a good understanding of credit union products and services. Individuals must possess excellent problem-solving, listening, communication, and member service skills to serve the membership, via telephone, providing service and information in a pleasant, professional, and efficient manner on all our services. In addition, the Member Care Specialist I must have a strong work ethic with the ability to effectively manage multiple priorities and adapt to change within a fast-paced business environment. Basic computer literacy is required specifically in Microsoft Office products and SharePoint. Individuals should be able to learn and navigate new applications quickly. Familiarity with the credit union's guidelines and procedures on checking accounts, savings accounts, plastic card products, and loan products is helpful. Candidate must be available Monday - Thursday 8 am - 5 pm, Friday 8 am - 6 pm . Position has the flexibility to be located at either our Corporate Headquarters in Lancaster, SC *Member Care Specialist II must meet job specifications for Member Care Specialist I and be independent and proficient of all Member Care Specialist I job duties. *Individual must remain in the Member Care Specialist position for a minimum of 1 year prior to transitioning into another role within the credit union. Exceptions made only at management's discretion. Benefits: The Member Care Specialist is an hourly paid position with benefits effective on the first day of employment. We proudly offer competitive income and comprehensive benefits package. Benefits provided include the following: Paid Holidays Paid Time Off Family-oriented culture that values work/life balance Retirement Plan (401k with employer contributions + Pension Plan fully funded by FFCU) Comprehensive Health and Dental Insurance Life and Accidental Death & Dismemberment Insurance (at no cost to employee) Voluntary Supplemental Life Insurance coverage for employee, spouse, and children Health Care and Dependent Care Flexible spending accounts Long Term Care Plan Short- Term and Long-Term Disability Insurance Tuition reimbursement to assist with furthering education Certifications - Assistance with achieving and maintaining Fit Founders Wellness Program A pre-employment criminal background check, drug screen, consumer credit investigation, and previous employer reference check will be required. EOE #FoundersFCU
    $28k-32k yearly est. Auto-Apply 2d ago
  • Business Controls Manager

    City National Bank 4.9company rating

    Charlotte, NC job

    WHAT IS THE OPPORTUNITY? This position is responsible for development and recommendations of risk metrics designed to effectively manage and mitigate risks associated with Commercial Front Line Units of City National Bank (CNB). The role will serve as a risk and control resource to support LOB's and 2LOD / 3LOD support functions, including but not limited to Operational Risk, Business Continuity, IT Risk, Vendor Risk, Corp. Security, Compliance, Internal Audit, etc. Responsible for the ongoing development and expansion of the risk assessment and testing programs to ensure key risks are captured, measured and tested accordingly. Assist in the preparation of materials and presentations to1st LOB executives detailing results of their unit's risk results. WHAT WILL YOU DO? Work collaboratively within the Commercial 1LOD and to coordinate risk management and monitoring activities. Execute risk assessment programs (e.g. Risk Control Self Assessments, Business Impact Assessments, Vendor Risk Assessments, New Applications) to identify and quantify the risks and their associated controls in the division. Work with Senior Business Control Managers to establish processes to monitor and report on the performance of risk mitigating controls (e.g. if policies and procedures are being followed, if sign off limits are being exceeded etc Provide recommendations to remediate risk exceptions and assist with the implementation of remediation plans. Coordinate the completion of risk mitigating actions and providing status updates of open/closed issues to senior management and second line risk management functions. Respond to Internal Audit and Regulators as necessary to help support Commercial Banking activities. Responsible for the support in development and implementation of compliance-related assessments, programs, development of controls to aid in implementation of regulation, rules, and risk management requirements. Analyze, evaluate and periodically review relevant compliance and risk management practices across the organization, including activities at network affiliates. Collaborate closely with colleagues across the 2LOD and 3LOD to strengthen the control environment and enhance risk management practices. Provide guidance on Control Standards to ensure compliance-related controls are documented in line with the standards. Participate in execution of essential risk program functions, including Compliance Risk Assessments, Key Risk Indicators (KRI) review, Issue Management, Operational Losses, and more. Provide informed and valuable risk and control perspectives other members of the Business Control team and Business Units. Coordinate 2LOD Review & Challenge interactions with LOB, engage with 2LOD Compliance Testing (including RBC) to provide sufficient guidance and support during the testing period. WHAT DO YOU NEED TO SUCCEED? Required Qualifications* Bachelor's Degree or equivalent Minimum 8-10 years managing projects Minimum 8-10 years within or related to financial services Additional Qualifications MBA, JD, or other advanced degree (e.g., JD, MBA, Masters, etc.) preferred 8 years of experience managing projects 7 years in a role requiring complex problem solving Strong interpersonal and influencing skills - and ability to interact with colleagues at all levels in a peer-like way, and achieve goals without direct control over resources Strong emerging end-to-end generalist problem solving skills, e.g., Defining and deconstructing problems Prioritizing issues and analysis Structuring and building quantitative and qualitative/conceptual analyses Knowledge in Financial Services, Project Management Demonstrated ability to Influence change, build relationships, communicate effectively, work under pressure, manage multiple priorities and deliver high caliber results. Proficiency with MS Excel and PowerPoint Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities. Diverse problem solving experience An outstanding ability to analyze problems, apply quantitative analytical approaches, communicate effectively and confidently (both oral and written), work well in cross-functional teams Quick learning ability, outstanding analytical skills and a structured way of thinking, your attention to details is exceptional Operate well under stress, even faced with tight timelines for ambitious deliverables Significant experience in driving operational change with front line to senior leadership personnel Excellent relationship and stakeholder management skills Be able to handle uncertainty well, and are able to simplify complexity WHAT'S IN IT FOR YOU? Compensation Starting base salary: $99,000 - $176,000 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks. ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. *Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
    $99k-176k yearly 1d ago
  • QA Lead / Manager - Merchant Business Software Suite (MBSS)

    Bank of America Corporation 4.7company rating

    Charlotte, NC job

    At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for building and leading a team to deliver technology products and services that meet business outcomes. Key responsibilities include developing a technology strategy, ensuring technology solutions comply with applicable standards, promoting design, engineering, and organizational practices, and advocating and advancing modern, Agile solution delivery practices. Job expectations may include coaching, mentoring, providing feedback and hands on career development, identifying emerging talent, fostering leadership skills, and managing stakeholders. We are seeking an experienced QA Lead/Manager to lead quality assurance efforts for the Merchant Business Software Suite, supporting mobile and payment system initiatives. The ideal candidate will have a deep understanding of merchant payment flows, mobile and POS systems, and the technologies that support them. This role requires both strategic leadership and hands-on QA expertise. Responsibilities: * Builds and manages teams by performing financial activities to inform workforce strategy and hiring practices, setting and tracking maturity and quality objectives, and training employees/teams to address feedback and achieve quality and performance objectives * Facilitates performance and career development of employees/teams through performance reviews, coaching, and creating development plans that are needed to build competencies and skills * Manages solution delivery and application performance in production (app health, resiliency, performance, security, enterprise data management standards, audit exams and reviews), ensuring all relevant risk, financial, and compliance policies are met * Manages relationships with business and technology partners and leads and creates followership in Communities of Practice in the organization * Contributes to the technology strategy for their technical domain * Creates an inclusive and healthy working environment and helps to resolve organizational impediments/blockers * Ensures that execution is aligned with product strategy by working with product management and other stakeholders Managerial Responsibilities: This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above. * Opportunity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company Great Place to Work goals. * Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement. * Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions. * Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues. * People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance. * Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions. * Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization. * Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work. Required Qualifications: * 10+ years of experience managing QA functions within payments, merchant services, or financial systems. * Strong understanding of POS environments, merchant transaction flows, and payment system integrations. * Hands‐on experience testing mobile applications (Flutter experience preferred). * Proficiency with API testing and familiarity with ASP.NET application architectures. * Expertise with test automation frameworks and tools such as Playwright, Selenium, or equivalent. * Demonstrated experience building and maintaining automated UI test suites. * Excellent analytical, problem‐solving, communication, and stakeholder‐management skills. * Proven success leading QA teams through planning, execution, and delivery of complex technology initiatives. Desired Qualifications: * Experience in financial services, payments, or fintech industry. * Familiarity with CI/CD pipelines and test integration tools. * Exposure to Agile development processes and project management tools (e.g., Jira, Confluence). Skills: * Influence * Risk Management * Solution Design * Stakeholder Management * Technical Strategy Development * Analytical Thinking * Application Development * Collaboration * Result Orientation * Solution Delivery Process * Agile Practices * Architecture * Automation * Data Management * DevOps Practices Minimum Education Requirement: Bachelor's degree or equivalent work experience. Shift: 1st shift (United States of America) Hours Per Week: 40
    $99k-119k yearly est. 3d ago
  • Truck Driver Entry Level

    21St. Century Personnel 3.2company rating

    Charlotte, NC job

    We are hiring Entry-Level Class A CDL Drivers in Charlotte, NC and surrounding areas. Did you just get your Class A CDL? Are you struggling to find a company that will give you a chance? We understand how difficult it can be to get started in this industry without prior experience-and we're here to help. If you have your Class A license, you can get started with us with no prior experience. This is an entry-level position designed for recent graduates (within the last two years) of a CDL training program (at least 120 hours) who are ready to begin their Over-The-Road (OTR) career. We are offering: Immediate openings: 23 positions available. Weekly pay during training: $650 per week for the first 30 days. Weekly pay after training: $1,200 to $1,600+ per week (depending on route). Comprehensive benefits (after 30 days): Medical, dental, vision, 401(k), and paid vacation. Company-paid life insurance: $10,000. Disability insurance. Flexible home time: OTR, regional, or dedicated runs. CDL tuition reimbursement: Up to $1,000 if you paid for your own schooling. Free college tuition: Available for you or one immediate family member. Newer equipment: Well-maintained Freightliners with mostly automatic transmissions. What you can expect: A straightforward and fast hiring process. High-quality training with professional, experienced trainers. Hands-on driving experience to build your skills and confidence. Opportunities in various divisions: Dry van, reefer, and flatbed. A strong foundation to build your OTR resume, even if you start regionally or on dedicated routes. Orientation and Training Process: Submit your application. We will contact you for a short phone interview. We will guide you through the initial paperwork and online application. Your application will be reviewed by a Class A hiring specialist. Upon approval, you will attend a 1 1/2-day orientation. After orientation, you will begin 4 weeks of on-the-road training ($650/week). You will not be home during this time. Following training, you will take a 2-5 day break at home. After your break, you will meet with your fleet manager to select your route and start as a full-time solo driver. Requirements: You must be at least 21 years old. Currently hold a valid Class A CDL and a current DOT physical. Recently graduated from a 120-hour CDL training academy within the past 2 years. A copy of your completion certificate is required. Possess a clean driving record (no pending tickets). For any accidents in the last 5 years, we will need the accident report. For any tickets in the last 3 years, we will need a copy of the ticket. You must pass all DOT requirements, including a hair or urine drug screening. Be able to pass an extensive background check. You must be willing and able to start within the next few weeks. We are now accepting applicants in the Charlotte, NC, area and surrounding regions. Start your driving career on the right foot with a company that values your potential and invests in your future. Apply today to take the first step toward a successful, long-term trucking career. We are an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $1.2k-1.6k weekly 4d ago
  • Financial Crimes Analyst II

    City National Bank 4.9company rating

    Charlotte, NC job

    WHAT IS THE OPPORTUNITY? Under the direction of the BSA Risk Manager, responsible for the periodic BSA internal controls testing function of the of the Bank's BSA risk assessment program. Responsible for monitoring, analyzing, and escalating issues and concerns related to BSA, AML, OFAC and the USA PATRIOT Act components of the Bank's BSA Program while utilizing sound and current compliance industry standards and practices. May assist in the development of new and/or updates policy and procedures related to BSA, AML, OFAC and the USA PATRIOT Act Bank wide. Plays a key role as a liaison with colleagues throughout the organization related to BSA, AML, OFAC and the USA PATRIOT Act. Responsible for building and maintaining relationships with internal and external customers while providing exemplary customer service. WHAT WILL YOU DO? Carries out compliance monitoring, internal controls risk assessments, and internal controls testing program ensuring that there are adequate processes, procedures and internal controls to promote an effective BSA control environment, under the guidance of the BSA Risk Manager. Prioritizes focus toward areas identified as having the highest levels of risk to the company. Works directly with business units and support management as a consultant in the development of business unit's risk self-assessment programs. Performs scheduled and periodic testing of overall business processes and controls related to the implementation and management of the bank's products and services, including geographic considerations to identify compliance gaps and potential risk exposure. Analyzes and evaluates compliance risks and recommends changes to policies, procedures, and processes to reasonably ensure risk-based and appropriate controls are instigated and maintained. Assists in the development of new and/or updates policy and procedures related to BSA, AML, OFAC and the USA PATRIOT Act Bank wide. Also, partners with business units for the development of departmental policy and procedures. Partners with business units to remediate BSA, AML, OFAC and the USA PATRIOT Act compliance findings identified in risk assessments, internal audits and/or regulatory examinations. Performs daily activities of assigned functional area; prioritizing; completing multiple activities; resolves problems as they arise. Ensures activities are in compliance with legal/regulatory requirements and CNB policy and procedure. Communicates and escalates (as assigned) identified BSA, AML, OFAC and USA PATRIOT Act operational concerns to the appropriate level of management. Maintains an up-to-date Master Compliance Audit Follow-up Log for outstanding BSA-related Audit and OCC Examination issues, and the BSA Risk Assessments Open Issues Log. Integrates activities with other departments to accomplish common goals. Maintains up-to-date knowledge of Bank policies, procedures and industry best practices. Participates in and completes bank-wide projects. Serves as resource (as needed) to internal and external customers; ensures quality customer service and effective and efficient operational support. Applies both technical and general business knowledge to resolve the most complex issues in assigned function. Performs other duties as assigned or requested. Responsible for performing testing of moderate to complex components of assigned engagements within the Financial Crimes Compliance Monitoring Program and/or Annual Test Plan Performs review and challenge of self-assurance activities conducted by the First Line of Defense Assesses controls for design and operating effectiveness in accordance with established policies WHAT DO YOU NEED TO SUCCEED? Required Qualifications* Bachelor's Degree or equivalent Minimum 3 years of experience with BSA regulations concerning KYC, EDD, Financial crime investigations and regulatory reporting. Minimum 3 years experience in a BSA specific role at a financial institution Current Certified Anti-Money Laundering Specialist (CAMS) Certification Additional Qualifications Working knowledge of banking operations, government regulations, accounting principles and account reconcilement. Experience using Microsoft Word, Excel and Access required. Knowledge and understanding of federal regulations pertaining to the Bank Secrecy Act required. BSA Testing or audit experience preferred. Excellent problem solving and analytical skills required. Excellent verbal/written and written communication skills required to interact with all levels of Bank personnel and outside contacts. Tableau experience is preferred. Experience with AML Monitoring Systems such as Actimize is preferred. WHAT'S IN IT FOR YOU? Compensation Starting base salary: $55,000-$95,000. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks. ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. *Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
    $55k-95k yearly 2d ago
  • Travel MDS Coordinator RN - $2,517 per week

    GLC On-The-Go 4.4company rating

    Roxboro, NC job

    GLC On-The-Go is seeking a travel nurse RN Long Term Care for a travel nursing job in Roxboro, North Carolina. Job Description & Requirements Specialty: Long Term Care Discipline: RN Duration: 13 weeks 40 hours per week Shift: 8 hours Employment Type: Travel GLC is hiring: RN LTC/SNF - Roxboro, NC - 13-week contract GLC - Named Best Nurse Agency 2024-2025 We connect nurses, nursing professionals, and allied health professionals like you to contracts that align with your skills, schedule, and career goals. About this Assignment Join the care team in LTC/SNF where you'll provide patient-centered care in a collaborative environment. Typical responsibilities include direct patient care, timely documentation, and coordination with the care team. Specific duties will be confirmed during your interview with a recruiter. Assignment Details Location: Roxboro, NC Assignment Length: 13 weeks Start Date: 01/19/2026 End Date: 04/20/2026 Pay Range: $1,946 - $2,163 Minimum Requirements Active license in LTC/SNF 1 year full-time RN, LTC/SNF experience within the last 2 years What you can expect from GLC Weekly on-time pay with direct deposit Transparent communication, clear assignment details, and recruiter support from start to finish - or extension Referral bonus up to $500 Health, dental, and vision insurance 401(k) plan Completion and signing bonuses may also be available Ready to move forward? Apply now and start your rewarding journey with GLC - a recruiter will connect quickly to review pay, start date, and assignment details so you can make the best decision for your next contract. GLC On-The-Go Job ID #485058. Pay package is based on 8 hour shifts and 40 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: LPNT East Travel RN: MDS Coordinator (9A-5P) Person Mem Roxboro, NC About GLC On-The-Go GLC is more than just a staffing agency - we're your trusted partner in finding travel, local, and PRN contracts that align with your career aspirations and lifestyle. We specialize in connecting travel nurses and allied healthcare professionals like you with opportunities in acute care, long-term care, behavioral health, and allied fields across the U.S. Our attentive and friendly recruiters are always just a call or text away, ready to guide you at every step, ensuring you feel valued and heard. We understand the unique needs of travel healthcare professionals, which is why we offer comprehensive benefits and 24/7 support. Join GLC, where our 20+ years of experience mean we know how to help you find the assignments that turn your career goals into reality. With us, it's not just a placement - it's your dream career made possible
    $1.9k-2.2k weekly 3d ago
  • Client Service Manager

    Ascensus 4.3company rating

    Charlotte, NC job

    Manages and nurtures relationships with qualified defined contribution retirement plans using our recordkeeping platform. Serves as the primary point of contact for assigned relationships, addresses client escalations, documents procedures, and identifies opportunities for process improvement. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable people with disabilities to perform these essential functions. Provides client support and customer service for daily client inquiries through both verbal and written communication. Demonstrates a proactive approach with assigned clients, fostering relationships to ensure client retention and satisfaction. Collaborates with primary plan contacts, partners and advisors to respond to requests for specialized reports, consult on client inquiries, and research/resolve issues. Excels in high-pressure, fast-paced environments. Participate and engage in open knowledge sharing with colleagues. Provide clear participant guidance, employer communications, retirement education sessions, and collaterals. Must possess emotional intelligence and the ability to simplify complex retirement concepts to non-experts. Maintain employer relationships, understand organizational needs, tailor plan frameworks, and effectively resolve escalations or service gaps. MANAGEMENT RESPONSIBILITIES (NONE) REQUIRED EDUCATION, EXPERIENCE AND CERTIFICATES, LICENSES, REGISTRATIONS At least 3+ years of experience working in a related position in the retirement services sector Proven relationship management experience Demonstrated project management skills Solid MS Office skills to include Excel PREFERRED (BUT NOT REQUIRED) EDUCATION OR SKILLS FOR THIS ROLE ARE * Bachelor's degree in a business-related field or industry experience * DST experience PROFICIENCIES Diversity and Inclusion Creative Problem Solver Proven fiduciary judgment and ethical decision-making Strong organizational skills with an ability to juggle compliance, communication, and operations Tech-savvy with ability to learn and manage recordkeeping platforms Confident communicator, both in writing and in-person presentations Collaborative mindset and ability to work with diverse stakeholders TRAVEL: Up to 10% OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or tasks that are required of the employee for this job. Duties, tasks and activities may change at any time with or without notice. The national average salary range for this role $60-80k in base pay, exclusive of any bonuses and benefits. This base salary range represents the low and high end of the salary range for this position. Actual salary offered will vary and may be above or below the range based on various factors including but not limited to location, experience, performance, and internal pay alignment. We do not anticipate that candidates hired will begin at the top of the range however, from time to time, it may occur on a case-by-case basis. Other rewards and benefits may include: 401(k) match, Medical, Dental, Vision, Paid-Time-Off, etc. For more information, please visit careers.ascensus.com/#Benefits. Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate ****************** ****************** email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website. For all virtual remote positions, in order to ensure associates can effectively perform their job duties with no distractions, we require an uninterrupted virtual work space and there is also an expectation of family care being in place during business hours. Additionally, there is an internet work speed requirement of 25 MBps or better for individual use. If more than one person is utilizing the same internet connection in the same household or building, then a stronger connection is required. If you are unsure of your internet speed, please check with your service provider. Note: For call center roles specifically, it is a requirement to either hardwire your equipment directly to the internet router or ensure your workstation is in close proximity to the router. Please ensure that you are able to meet these expectations before applying. Ascensus provides equal employment opportunities to all associates and applicants for employment without regard to ancestry, race, color, religion, sex, (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity, gender expression, national origin, age, physical or mental disability, medical condition (including cancer and genetic characteristics), marital status, military or veteran status, genetic information, sexual orientation, criminal conviction record or any other protected category in accordance with applicable federal, state, or local laws ("Protected Status").
    $60k-80k yearly 3d ago
  • Community Lending Officer - Albemarle Road

    Bank of America 4.7company rating

    Charlotte, NC job

    Charlotte, North Carolina **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (**************************************************************************************************************** **:** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! **Job Description:** This job is responsible for managing the end-to-end consumer mortgage referral requests primarily for Low to Moderate Income (LMI) clients in underserved markets. Key responsibilities include connecting with internal and external centers of influence (i.e. financial center partners, realtors, etc.) to originate mortgage transactions, identifying relationship deepening opportunities with clients, and facilitating the loan process from application to close. Job expectations include providing home buyer education via workshops and contacting with clients and partners virtually or in-person. This position is subject to SAFE Act registration requirements. Pursuant to the SAFE Act requirements, all employees engaged in residential loan mortgage originations must register with the federal registry system and remain in good standing. Since this position requires SAFE Act registration, employees are required to register and to submit to the required SAFE Act background check and registration process. Failure to obtain and/or maintain SAFE Act registration may result in disciplinary action up to and including termination. **Responsibilities:** + Originates loans from multiple internal and external referral sources + Understands the local Affordable Housing Market, Housing Assistance Programs, and experience, providing thoughtful lending solutions and guidance to Low to Moderate Income and First Time Homebuyers + Achieves production goals as defined by the business + Maintains a quality network of business relationships that serve as a recurring source of referrals for new mortgage lending opportunities + Provides exceptional customer service including maintaining thorough knowledge of lending programs, policies, procedures, and regulatory requirements + Conducts monthly Home Buyer Workshops and Business Development meetings **Skills:** + Client Management + Customer and Client Focus + Loan Structuring + Oral Communications + Referral Management + Credit Documentation Requirements + Learning Delivery + Presentation Skills + Prospecting + Written Communications + Active Listening + Business Development + Credit and Risk Assessment + Data Collection and Entry + Pipeline Management **Minimum Education Requirement:** High School Diploma / GED / Secondary School or equivalent **Shift:** 1st shift (United States of America) **Hours Per Week:** 40 Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. View your **"Know your Rights (************************************************************************************** "** poster. **View the LA County Fair Chance Ordinance (************************************************************************************************** .** Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
    $65k-94k yearly est. 1d ago
  • Credit Analyst

    Churchill Real Estate 3.2company rating

    Charlotte, NC job

    As part of the Operations team, the Credit Analyst is responsible for evaluating the creditworthiness of loan applicants in the business purpose residential lending space. This role involves analyzing financial data, assessing risk, and making recommendations to ensure the integrity of our loan portfolio. Responsibilities: Review and analyze financial statements, credit reports, and other relevant data to assess the creditworthiness of loan applicants. Evaluate the viability of proposed real estate investments, including property value, market conditions, and borrower experience. Prepare detailed credit memos with recommendations for loan approval or decline, ensuring alignment with company policies and risk appetite. Identify potential risks associated with loan applications and recommend appropriate risk mitigation strategies. Work closely with underwriters and credit risk managers to ensure thorough and accurate risk assessments. Monitor loan portfolio performance and report on trends or emerging risks. Ensure all credit analysis and documentation comply with internal policies, industry standards, and regulatory requirements. Maintain accurate and organized records of credit decisions and supporting documentation. Stay informed of changes in regulations and best practices within the residential lending space. Collaborate with loan officers, processors, and other team members to gather necessary information and provide clear communication on credit decisions. Participate in meetings to discuss complex cases, share insights, and contribute to decision-making processes. Qualifications: Bachelor's degree in Finance, Business, Economics, or a related field. 2-4 years of experience in credit analysis, preferably within the residential lending or real estate sector. Strong analytical skills with the ability to interpret financial data and assess risk. Knowledge of residential real estate markets and investment principles. Excellent attention to detail and organizational skills. Strong written and verbal communication skills.
    $56k-86k yearly est. 5d ago
  • Portfolio Manager II - Fund Finance, i.e., Capital Call/Subscription Facilities

    City National Bank 4.9company rating

    Charlotte, NC job

    PORTFOLIO MANAGER II- FUND FINANCE WHAT IS THE OPPORTUNITY? The Portfolio Manager is part of the Fund Finance Credit Management Team focused on the long-term risk-adjusted returns for the bank within the assigned business segment and/or geographic area(s). This individual manages a sub-set of existing credits and is a key partner in the origination of new credits. Primary responsibilities include: Provide customized solutions for asset management clients in support of both their managed Funds and the capital needs of the Firm. Transaction types include (i) capital call and subscription facilities for managed Funds (RLCs used to bridge timing between fund investments acquisition and calling capital from LP investors) and (ii) RLCs/TLs directly to the asset management firm to support working capital, dividend distributions, general corporate purposes, GP investments and partner buy-outs. Provide comprehensive credit recommendations and presentations to key risk partners related to prospect(s) and existing clients of the bank (including moderate to complex new credit structures, modifications, and extensions) based on a comprehensive review of the borrower(s) and guarantor(s)' financials (which may include current and historical financial statements, tax returns, projections and/or cash flow proformas.) Present credit recommendations within the bank's risk appetite and framework and follow the bank's policies, processes and procedures. Respond to their clients' credit needs with an elevated level of client service and credit acumen to address their needs appropriately and timely. Provide ongoing oversight and management of its portfolio (including timely risk rating assessments, reporting covenants, covenant compliance, and the preparation of quarterly and annual reports.) Comfortable working in a high-volume, fast-paced environment serving financially sophisticated clients. WHAT WILL YOU DO? Teamwork: Mentors junior colleagues, fosters a culture of continuous improvement and professional growth. Portfolio Management: Owns and manages an assigned credit portfolio, ensuring alignment with organizational goals and risk management practices, including underwriting all types of credit exposures, managing credit risk, and responding to prospective client inquiries. Credit Analysis: Analyzes credit data and perform underwriting to assess creditworthiness and recommend appropriate structures to the Sales team and client. Prepare underwriting memorandums and approval documents for presentation to Credit Risk. Performance Monitoring: Performs portfolio management activities to monitor and analyze portfolio performance, including periodic reviews and covenant tracking. Data Analysis: Analyzes credit data to support underwriting and creditworthiness assessments including developing and presenting individual credit recommendations. Risk Management: Practices effective risk management, maintaining high standards of credit quality and origination in alignment with Bank's credit risk appetite, and compliance with institutional and regulatory requirements. Collaboration: Partners with Relationship Manager(s) to successfully manage credit account relationships. Work closely with cross-functional teams to ensure cohesive and effective credit operations to achieve the Bank's strategic initiatives. Participate in ad-hoc projects to support the organization's priorities. Client Service: Provides exceptional client service by maintaining professionalism and effectively interacting with clients to understand their needs and provide tailored credit solutions. Participate in joint sales pitches with Relationship Manager(s). WHAT DO YOU NEED TO SUCCEED? Required Qualifications* Bachelor's Degree in Finance, Business, or related field Minimum 5 years of progressively increasing credit underwriting and portfolio management experience in relevant industry/industries Additional Qualifications Intermediate experience in credit management and lending operations, with a strong understanding of risk management principles Desire to build leadership and coaching skills, with the ability to train and develop talent Strong communication and collaboration skills, with the ability to work effectively with senior leadership and cross-functional teams Intermediate analytical skills, with the ability to interpret complex data and make informed decisions Fund Finance knowledge and expertise WHAT'S IN IT FOR YOU? Compensation - *Hourly Position Starting base salary: $48.66 - $82.86 per hour. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks. ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. *Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job. #LI-JO1 #GD-JO #CA-JO
    $48.7-82.9 hourly 2d ago
  • Travel Oncology Clinic Registered Nurse - $1,945 per week

    GLC On-The-Go 4.4company rating

    Salisbury, NC job

    GLC On-The-Go is seeking a travel nurse RN Clinic Hematology / Oncology for a travel nursing job in Salisbury, North Carolina. Job Description & Requirements Specialty: Hematology / Oncology Discipline: RN Start Date: 02/26/2026 Duration: 13 weeks 40 hours per week Shift: 8 hours Employment Type: Travel GLC is hiring: RN Oncology - Salisbury, NC - 13-week contract GLC - Named Best Nurse Agency 2024-2025 We connect nurses, nursing professionals, and allied health professionals like you to contracts that align with your skills, schedule, and career goals. About this Assignment Join the care team in Oncology where you'll provide patient-centered care in a collaborative environment. Typical responsibilities include direct patient care, timely documentation, and coordination with the care team. Specific duties will be confirmed during your interview with a recruiter. Assignment Details Location: Salisbury, NC Assignment Length: 13 weeks Start Date: 02/26/2026 End Date: 05/28/2026 Pay Range: $1,750 - $1,945 Minimum Requirements Active license in Oncology 1 year full-time RN, Oncology experience within the last 2 years What you can expect from GLC Weekly on-time pay with direct deposit Transparent communication, clear assignment details, and recruiter support from start to finish - or extension Referral bonus up to $500 Health, dental, and vision insurance 401(k) plan Completion and signing bonuses may also be available Ready to move forward? Apply now and start your rewarding journey with GLC - a recruiter will connect quickly to review pay, start date, and assignment details so you can make the best decision for your next contract. GLC On-The-Go Job ID #490523. Pay package is based on 8 hour shifts and 40 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: Oncology Clinic Registered Nurse About GLC On-The-Go GLC is more than just a staffing agency - we're your trusted partner in finding travel, local, and PRN contracts that align with your career aspirations and lifestyle. We specialize in connecting travel nurses and allied healthcare professionals like you with opportunities in acute care, long-term care, behavioral health, and allied fields across the U.S. Our attentive and friendly recruiters are always just a call or text away, ready to guide you at every step, ensuring you feel valued and heard. We understand the unique needs of travel healthcare professionals, which is why we offer comprehensive benefits and 24/7 support. Join GLC, where our 20+ years of experience mean we know how to help you find the assignments that turn your career goals into reality. With us, it's not just a placement - it's your dream career made possible
    $1.8k-1.9k weekly 2d ago
  • Fraud Investigator (REMOTE in VA, NC, SC, MD ONLY)

    Atlantic Union Bank 4.3company rating

    Greensboro, NC job

    The Fraud Investigator is responsible for investigating, documenting, and/or approving the investigation and documentation of Fraud related alerts, cases, suspicious activity reports (SARs), and any other reports and/or referrals that could lead to such investigation. He or she will represent Atlantic Union Bankshares Corporation (AUB) and its related subsidiaries as a dedicated point of contact for law enforcement inquiries related to financial crimes investigations. The Fraud Investigator serves as a second line of defense subject matter expert for Investigations and Fraud threat intelligence. Other responsibilities may be assigned at the discretion of the FIU Fraud Investigations Manager. Position Accountabilities Investigate internal and external fraud events perpetrated against AUB, its related subsidiaries, and stakeholders. Document and decision complex alerts and cases to identify reportable suspicious activity. Ensure Suspicious Activity Reports are accurate and approved for filing within regulatory guidelines. Conduct customer outreach as needed to follow up on status of fraud investigations and obtain additional information. Review procedures covering the investigation and reporting of suspected financial fraud crimes. Recommend changes in processes and procedures to the FIU Fraud Investigations Manager. Serve as a point of contact for other business lines with general questions or concerns about investigations. Assist in the oversight of processes for internal referral of questionable activity or behavior. Serve as a representative of AUB with local, state, and/or federal law enforcement agents on cases referred by AUB or on cases requiring AUB's assistance as it relates to financial crimes investigations. May testify in court on behalf of AUB for fraud cases. Participate in professional and community associations relating to law enforcement and criminal investigations. Distribute pertinent information to departments throughout the organization that may be affected by current Fraud trends. Develop, analyze, and report trends to the FIU Fraud Investigations Manager as required. Analyze corporate needs and suggest creative ideas to enhance comprehensive corporate-wide fraud risk mitigation processes. Attends training seminars as deemed necessary by the direction of the FIU Fraud Investigations Manager or higher. Organizational Relationship This position reports to the Fraud Investigations Manager Supervision of Others - No Position Qualifications Education & Experience Bachelor's degree in criminal justice, Business or a related field, or a combination of education and experience equivalent to such a degree--REQUIRED Certification as a compliance professional (i.e.: CAMS, CAFP, CFE)--PREFERRED Must have 5 or more years of banking, business, or criminal justice related experience--REQUIRED Must have a minimum of 2 years' experience in fraud or financial crimes investigations--REQUIRED Previous experience in delivering FinCEN SAR filings for Fraud events--REQUIRED Experience utilizing Verafin Case Management System Knowledge & Skills Demonstrated ability to interact with management, law enforcement, General Counsel, and other business lines with tact and diplomacy while achieving stated objectives. Ability to explain complex fraud issues in simple and clear ways. Working knowledge of fraud and financial crimes banking laws, regulations, operations, and procedures. Advanced written, oral, data analytics, interpersonal and negotiating skills with ability to prepare and present technical presentations and guide internal customers. Working knowledge of financial institution operations. Ability to research, analyze and recommend improved processes. Salary offered will be based on several factors including but not limited to education, work experience, certifications, etc. This position is also eligible to participate in either an applicable incentive compensation plan for the position or a discretionary profit sharing bonus program. General information on our comprehensive benefits package can be found by visiting about/careers/benefits. We are proud to be an Equal Employment Opportunity employer. We maintain a drug-free workplace. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $44k-71k yearly est. 3d ago
  • Director-Compliance : Head of Transaction Monitoring Coverage

    American Express 4.8company rating

    Charlotte, NC job

    At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. The American Express Global Financial Crimes Compliance (GFCC) function provides second-line policy, framework, oversight and control solutions to meet the Company's legal, regulatory and risk management mandates in connection with Anti-Money Laundering (AML) and Counter Terrorism Financing (CTF), Sanctions and Anti-Bribery and Corruption. The GFCC portfolio comprises all aspects of the Company's first and second-line financial crime risk management (FCRM) activities, including all lines of businesses in the United States and both proprietary non-proprietary global markets. Reporting to the Global Head of Transaction Monitoring (TM), the Head of Transaction Monitoring Coverage (Director) will oversee the ongoing inventory of applicable risks and coverage associated with American Express products and services. This individual will manage a team focused on the ongoing assessment of coverage provided by the Transaction Monitoring program and identifying enhancement requirements. This is a critical leadership role within GFCC, requiring strong domain expertise in AML compliance, advanced understanding of AML risk typologies, data, model risk management and a track record of operational execution within the financial services industry. **Responsibilities** * Support the Global Head of TM in managing the GFCC transaction monitoring coverage program, including identifying relevant money laundering (ML)/terrorist financing (TF) red flags, typologies, and emerging patterns. This individual will be responsible for implanting a program to maintain an up-to-date mapping of these risks to American Express products, services, and business segments to establish drive appropriate monitoring coverage. * Lead the evaluation of identified automated and manual controls for their effectiveness in detecting the identified risks as part of the coverage assessment. * Identifying and documenting findings, identified risks, and recommended enhancement to be shared with relevant stakeholders * Implement monitoring to identify ad-hoc coverage assessment needs, through the implementation of trigger event to review existing coverage * Drive and implement process for periodic reviews of non-automated alerted activity to identify emerging risks or coverage gaps * Monitor and control rule changes to ensure alignment with regulatory expectations, internal policies, and evolving risk typologies; develop and monitoring controls to ensure rule changes are implemented as designed * Prepare and contribute to regulatory engagement materials and meetings in connection with the TM program's design, governance, and effectiveness. * Collaborate closely with key stakeholders including the Financial Crimes Compliance Surveillance Unit, U.S. Investigations unit, Threat Assessment Group, Financial Crimes Data Science and Analytics Center of Excellence, Technology, Operations, Model Risk Management, and Business Line Compliance. * Establish and maintain comprehensive documentation, metrics, and controls around rule performance, thresholds, and alert quality. * Support and coordinate activities related to regulatory exams, audits, and internal reviews related to transaction monitoring design and governance. * Provide expert recommendations to coverage and technology solutions, including business requirements and vendor selection * Maintain awareness of industry developments and regulatory expectations in AML transaction monitoring and financial crimes detection. * Foster a culture of accountability, transparency, and continuous improvement. **Minimum Qualifications** * 8 years of experience in Financial Crimes Compliance, AML transaction monitoring, or related risk management roles in a large global financial institution. * Proven expertise in AML transaction monitoring systems, coverage assessments, typology translation, alert generation, and model risk management. * Strong knowledge and understanding of global regulatory expectations. * Demonstrated ability to lead cross-regional and cross-functional teams. * Strong communication and influencing skills; ability to interact with senior executives and regulators. * Bachelor's degree or equivalent experience is required; advanced degree in a related field (e.g., Law, Business, Data Science) preferred. **Qualifications** Salary Range: $123,000.00 to $215,250.00 annually bonus equity (if applicable) benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. **Job:** Compliance **Primary Location:** US-North Carolina-Charlotte **Other Locations:** US-New York-New York **Schedule** Full-time **Req ID:** 26000570
    $123k-215.3k yearly 6d ago
  • Physical Security System Analyst

    Founders Federal Credit Union 4.0company rating

    Founders Federal Credit Union job in Lancaster, SC

    Relax...Join our Team! The Physical Security System Analyst will be located at our Corporate Headquarters in Lancaster, SC. Candidate must be available Monday - Thursday 8 am - 5 pm, Friday 8 am - 6 pm. JOB SUMMARY: Responsible for providing support to a variety of physical security measures and controls that safeguard personnel, property, and information. Ensure health and continuity of corporate physical security systems. Work with Information Technology staff and other essential credit union staff to quickly document and remediate identified cyber or physical risks. Assist in implementation of new technologies and processes necessary to enhance security capabilities.. JOB DUTIES: Provide physical security system support to meet service level agreements. Analyze physical security system performance and recommend improvements Assist in resolving complex system issues for physical security systems and networks.4. Communicate with system manufacturers, vendors, and technical specialists.5. Assist the Physical Security System Administrator in the setup, programming, and maintenance of Genetec Security Center, and all other physical security applications to ensure optimal performance for our Global Security Operations Center.6. Assist the Physical Security System Admin in training system users and other system support personnel.7. Analyze and modify preventive maintenance checklists for system changes.8. Troubleshoot system performance issues and implement corrective actions.9. Perform preventive maintenance actions including system back-ups, error log reviews, database size and integrity checks.10. Organize and prepare detailed documentation of system performance, including service request records and analysis in ServiceNow.11. Stay current with physical security technology and make recommendations on devices, systems oranalytics/applications that could benefit our security systems.12. Assist the Physical Security Manager and the Physical Security System Administrator with security related projects as needed.13. Perform all duties with minimal direct supervision.14. Comply with Founders' policies and procedures, as well applicable laws, regulations, and statutes issued byfederal agencies such as NCUA and FFIEC, including, but not limited to, GLB and BSA. Employees havelegal and regulatory obligations to respect and protect the privacy of information and its integrity andconfidentiality.15. All other duties as assigned. JOB SPECIFICATIONS: Associate degree or equivalent experience in physical security or information technology. Genetec Certifications Preferred Experience with Software House access control and Bosch Intrusion preferred. Deep understanding of physical security technology related issues. Strong understanding of security equipment and software as it relates to security access, camera, IP lock, and alarm systems. Willingness to work occasionally outside of normal business hours. Excellent English oral and written communication skills. Must be motivated and possess a strong work ethic. Possess strong computer skills (i.e.: ability to learn new programs quickly, efficiency with Microsoft Office programs, etc.…) Outstanding surveillance and observation skills Integrity and professionalism Must be willing to travel on short notice to any FFCU location. Must be able to lift up to 60lbs and work from a ladder when needed. Experience securing network and computing infrastructure BENEFITS: The Physical Security System Analyst will receive an hourly pay plus a competitive benefits package. Benefits provided include the following: Paid Holidays Paid Vacation Family-oriented culture that values work/life balance Retirement Plan (401k with employer contributions + Pension Plan fully funded by FFCU) Comprehensive Health and Dental Insurance Life and Accidental Death & Dismemberment Insurance (at no cost to employee) Voluntary Supplemental Life Insurance coverage for employee, spouse, and children Health Care and Dependent Care Flexible spending accounts Long Term Care Plan Long-Term Disability Insurance Tuition reimbursement to assist with furthering education Certifications - Assistance with achieving and maintaining Fit Founders Wellness Program A pre-employment criminal background check, drug screen, consumer credit investigation, and previous employer reference check will be required. EOE
    $65k-90k yearly est. Auto-Apply 9d ago
  • Truck Driver Local

    21St. Century Personnel 3.2company rating

    Greensboro, NC job

    Join our dedicated XDT shuttle team and enjoy consistent pay, steady schedules, and a supportive work environment. This is a 2nd shift (XDT) position, shuttling drop-and-hook loads between facilities with no-touch freight. Shuttle routes from GSO BDC to XDT in Leland Additional trips to Garland as needed Slip seat operation (day cabs & sleepers) Drop & hook at both ends (no-touch freight) 2-2-3 rotating schedule (work 2 days, off 2 days, work 3 days, etc.) Drivers will work 48 hours one week (4- 12 hour shifts), 36 the next week (3- 12 hour shifts) (straight pay) Start times vary between 4:00 PM - 11:00 PM (Ops will work toward consistent scheduling as staffing stabilizes) Compensation & Benefits: $25/hour for XDT runs $200 Quarterly Safety Bonus (based on prior 52 weeks) Paid weekly (hourly) Average pay $1,000 - $1,200 per week Vacation policy Paid local orientation Full benefit package Newer automatic trucks Schedule: Daily home time 2nd shift (XDT) Rotating 2-2-3 schedule ensures built-in long weekends Requirements: Valid CDL-A/21 years old Punctual and customer-service driven Strong time-management skills to meet pickup & delivery appointment times Effective communication with on-shift supervisor Must have a stable work history, as well as a good MVR and background Apply today and join our team - steady freight, great hourly pay, and reliable home time! We are an Equal Opportunity Employer and is committed to a diverse and inclusive workplace. We consider all applicants without regard to legally protected status, including race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We welcome applications from all qualified individuals.
    $1k-1.2k weekly 4d ago
  • Travel Nurse RN - Psychiatric - $1,860 per week

    GLC On-The-Go 4.4company rating

    Beaufort, SC job

    GLC On-The-Go is seeking a travel nurse RN Psychiatric for a travel nursing job in Beaufort, South Carolina. Job Description & Requirements Specialty: Psychiatric Discipline: RN Duration: 12 weeks 36 hours per week Shift: 12 hours, days Employment Type: Travel Beaufort, SC - RN Psych Shift: 3x12 Days | 13 weeks |36 hrs./wk. Travel pay: $20/hr. taxable + $1,140 stipend | OT $55 Estimated weekly: $1,860 1 years Corrections experience About GLC On-The-Go GLC is more than just a staffing agency - we're your trusted partner in finding travel, local, and PRN contracts that align with your career aspirations and lifestyle. We specialize in connecting travel nurses and allied healthcare professionals like you with opportunities in acute care, long-term care, behavioral health, and allied fields across the U.S. Our attentive and friendly recruiters are always just a call or text away, ready to guide you at every step, ensuring you feel valued and heard. We understand the unique needs of travel healthcare professionals, which is why we offer comprehensive benefits and 24/7 support. Join GLC, where our 20+ years of experience mean we know how to help you find the assignments that turn your career goals into reality. With us, it's not just a placement - it's your dream career made possible
    $20 hourly 3d ago
  • Internal Controls Officer Senior

    City National Bank 4.9company rating

    Charlotte, NC job

    WHAT IS THE OPPORTUNITY? Internal Controls Officer is responsible for providing independent and objective oversight of the management of risks arising from City National Bank's business processes, people, systems or external events. The team is responsible for providing governance and oversight to enhance the control environment to ensure successful remediation of operational risk exposures. This includes providing practical guidance, functional expertise, strategic direction, and execution rigor to significant operational risk remediation activities. The Senior Officer is responsible for challenging the quality, sufficiency, and completeness of 1LOD risk remediation and control management activities for moderate to high-risk initiatives in compliance with the Issue Management Policy and Standard and the Internal Controls Management Policy (ICMP) and Standard and for communication outcomes of objective assessment through escalation and reporting to Senior Management as necessary. WHAT WILL YOU DO? Conduct review and challenge of remediation initiatives to ensure operational risk exposures associated with known control deficiencies are addressed. This includes providing challenge throughout the Issue Management Lifecycle, which may include issue data details; root cause analysis; action plan; material issue changes; management's completion of the required and/or committed corrective actions with supporting evidence; and sustainability. Conduct review and challenge of controls implemented. This includes providing feedback to risk and control owners and control assessment teams related to the following control management activities: control identification to match appropriate controls with identified risk exposures to lower the residual risk level; completeness and robustness of control documentation; reasonableness of control assessment approach and sample selection; consistency of design effectiveness and operating effectiveness conclusions with supporting evidence; and appropriateness of documented issues and action plans to remediate identified control failure. Ensures work is produced and documented in alignment with quality and content requirements. Provides clear and transparent updates on remediation progress Exercises independent judgment in identifying and assessing risk. Prepares, reviews, and presents review and challenge results to Leadership, including outlining the risk of control deficiencies Ensures observations and findings are documented and escalated to appropriate leadership. Exercises effective communication and promotes positive client relations with business line colleagues and management Maintains authoritative knowledge and understanding of laws and regulations, regulatory guidance, policy, and procedures for operational functions covered. Provides 2LOD audit and regulatory exam support. Executes additional departmental initiatives and other duties as assigned. WHAT DO YOU NEED TO SUCCEED? Required Qualifications* Bachelor's Degree or equivalent Minimum 7 years of experience in financial services industry, with at least five years in an operational risk management, internal audit, or compliance role Minimum 3 years of control assessment and validation experience Minimum 1 year of supervisory experience Additional Qualifications Bachelor's degree or higher and other professional qualifications such as a CPA, CA, etc. Strong business knowledge of financial services Understanding of Risk Management/Operational Risk Management and Internal Controls testing methodology Strong knowledge of issue management practices with proven experience in issue management design and/or execution Ability to handle complexity and ambiguity Proven track record building strong relationships across multiple business functions Ability to deal effectively with conflict Well-developed influencing, analytical and problem solving skills Must be able to convey complex concepts in a clear and concise manner Ability to work independently with effective time and project management Ability to work in a matrix environment Strong interpersonal/teamwork skills Strong communication (verbal and written), negotiation, and presentation skills required WHAT'S IN IT FOR YOU? Compensation Starting base salary: $77,000 - $143,000 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks. ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. *Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
    $77k-143k yearly 1d ago
  • Full-Time Teller (Bilingual)

    Founders Federal Credit Union 4.0company rating

    Founders Federal Credit Union job in Monroe, NC

    Relax... Join Our Team! JOB SUMMARY: The Teller must possess the ability to handle all types of transactions to serve members of the credit union in their financial matters. This includes processing deposits, withdrawals, inquiries, cashing checks, etc., in a fast, friendly, and accurate manner. JOB DUTIES: Maintain individual cash box. Perform computer transactions for members according to procedures set forth in the Teller manual. Supply members with information on interest rates, savings accounts, certificates, or any services offered by the credit union. Be courteous and make a concentrated effort to recognize each member on sight. Sell our services and compare them with other financial institutions. Handle the complex accounts of credit union members accurately. Open new accounts and process payroll deductions. Compliance with applicable statutes and regulations including, but not limited to, BSA. All other duties as assigned. JOB SPECIFICATIONS: Previous cash handling/teller experience desired. The Teller must have a high school education, be able to type, and operate a PC and calculator. The candidate must have the ability to gain significant knowledge of all credit union services, including the cash policy, loan policy, security program, certificate program, etc. Candidates must be available Monday - Thursday, 8 a.m. - 5 p.m. and Friday 8 a.m. - 6 p.m. Benefits provided include the following: Paid Time Off Paid Holidays Family-oriented culture that values work/life balance Retirement Plan (401k with employer contributions + Pension Plan fully funded by FFCU) Comprehensive Health and Dental Insurance Life and Accidental Death & Dismemberment Insurance (at no cost to employee) Voluntary Supplemental Life Insurance coverage for employee, spouse, and children Health Care and Dependent Care Flexible spending accounts Long Term Care Plan Short-Term and Long-Term Disability Insurance Tuition reimbursement to assist with furthering education Certifications - Assistance with achieving and maintaining Fit Founders Wellness Program A pre-employment criminal background check, drug screen, consumer credit investigation, and previous employer reference check will be required. EOE Candidate must be available Monday-Thursday 8am-5pm, Friday 8am-6pm
    $32k-36k yearly est. Auto-Apply 17d ago
  • Infrastructure Engineer

    Founders Federal Credit Union 4.0company rating

    Founders Federal Credit Union job in Lancaster, SC

    Relax... Join Founders today! Founders Federal Credit Union helps our members attain their financial goals. Our innovative services, convenient locations, and friendly employees are dedicated to our members and their financial future. Founders Federal Credit Union is strongly committed to providing the highest level of quality service to our members. We realize our outstanding, dedicated employees make it all happen. We are seeking a talented and motivated individual to join our strong organization and growing team as an Infrastructure Engineer located on-site at our Corporate Headquarters in Lancaster, SC. The Infrastructure Engineer is responsible for daily administration and operations of the enterprise infrastructure environment, at all data center locations. The Infrastructure Engineer will have a strong background in enterprise infrastructure products, backup and recovery systems, along with a solid understanding of enterprise system security and monitoring. This role will be responsible for managing and optimizing enterprise infrastructure, ensuring its reliability and recoverability, and maintaining robust security measures. The Infrastructure Engineer will provide support for IT initiatives and ensure the success of new implementation projects and enterprise infrastructure enhancements. This position is on-site. Remote work is not available. Responsibilities and Duties: The Infrastructure Engineer will work closely with infrastructure team members, projects managers, vendors and system owners to meet the strategic goals and objectives of the business. Additional responsibilities include, but are not limited to: Implement, configure, support and maintain enterprise servers, data storage appliances, data protection products, virtualization platforms and fiber channel zoning equipment, to ensure operational efficiency and security standards are achieved. Maintain hands-on knowledge of Dell Enterprise product lines, specifically around storage arrays, virtual server and backup/recovery environments. Management of Dell Software License Central, including activation of entitlements, viewing activation certificates, reviewing TLA/VSLA reports and downloading binaries. Review, update and maintain backup policies, vaulting, and encryption, while developing BCP/BIA recovery programs to optimize the RPO/RTO requirements of the enterprise systems. Ensure RTA and BCP/BIA testing is completed in areas of system ownership. Assist system owners when required to perform their testing on new and existing systems. Develop and manage the backup and recovery environments at each data center, maintaining software/hardware maintenance and upgrades, to ensure the validity and protection of backup data. Administration and operations of daily backups and system health alerts. Maintain enterprise infrastructure performance goals through monitoring and analysis, to proactively identify and address potential issues, before they impact business operations to ensure high availability and minimizing downtime. Manage and maintain patch management processes and ongoing vulnerability remediation. Manage and maintain firmware on hardware supporting the virtual server and backup/recovery environments. Responsible for adhering to change management processes, incident response, and testing methodologies, for modifications to systems and/or software. This includes anticipating, mitigating, identifying, responding to, troubleshooting and resolving issues with the systems and/or software. Develop and maintain detailed documentation related to new and existing enterprise infrastructure products and systems; including data flow maps, data protection systems and topology diagrams. Provide test plans and support for infrastructure and application development projects. Design, plan, coordinate and execute technology disaster recovery test/exercise with recovery teams. Define, identify, and document Recovery Time Objectives, Recovery Point Objectives, and resource requirements needed in the event of a technical or business outage. Work with system owners to secure their servers and develop backout plans for system changes. Report quarterly to the Board of Directors on the status of disaster recovery program including recovery testing, disaster recovery exercises and tabletop discussions. Ensure the security of enterprise infrastructure systems, networks, and data, through proper use of security controls and protocols. Manage change control procedures associated with internal ticketing system and external vendor's ticketing system, to resolution. Ensuring that tickets are kept up-to-date and documented. Track and manage software/hardware inventory, maintenance schedules and license renewals for third party products. Work with third-party vendors on infrastructure design, implementation and troubleshooting; including hardware installations and replacements, in multiple data center locations. Participate in security assessments, disaster recovery testing, vulnerability scans, and remediations; respond to and mitigate security incidents effectively. Work closely with other IT team members, to ensure department strategies align with organizational goals and requirements. Work with IT project managers to meet project goals and initiatives. Maintain a knowledge and understanding of the roles and responsibilities of the Incident Response teams, as defined in the Incident Response Plan. Follow the asset management lifecycle process and procedures to support the efforts in maintaining an accurate and efficient configuration management inventory. Ensure compliance with applicable statutes & regulations including, but not limited to, BSA & GLBA, FFIEC, COBIT, Sarbanes-Oxley and ISO standards. Provide infrastructure support and maintenance for FIT customers. Participate in on-call rotation duties for IT infrastructure related alerts. Perform all other duties as assigned. Qualifications and Skills The Infrastructure Engineer should be detail oriented and possess strong written, verbal, interpersonal communication and technical skills. Additionally: A bachelor's degree in a technical field or a minimum of 5 years of IT work experience in systems administration is required. Knowledge of enterprise infrastructure products, along with a solid understanding of enterprise system security and monitoring is required. Must have proficiency in server management and strong physical computer knowledge An understanding of virtualized server environments, virtualized storage and backup/recovery systems Demonstrated ability to work as part of a team, deal effectively with others, coordinate multiple activities, research, problem solve, and prioritize conflicting demands, to assist with the department's expected benchmarks and goals. Proficiency in system management, back-office processes and an understanding of ITIL Incident, Problem, Change Management Processes and best practices is preferred. A working knowledge of the following systems is preferred: Microsoft 365 Enterprise Suite, Microsoft 2022, Server 2022, Dell Storage Technologies (Data Domain, PowerProtect, PowerStore, PowerScale, PowerFlex, PowerVault, Metro Node, etc.), Cisco Infrastructure Equipment, LAN/WAN, IPSEC, SSL, TLS, VPN, VMWare vSphere 8, VOIP, and EMC. Due to the critical nature of data security, each employee has the responsibility to protect company data. Employees have legal and regulatory obligations to respect and protect the privacy of information and its integrity and confidentiality. Guidance is contained in the company information security policies. Violations of policy may result in disciplinary action, up to and including termination. Must adhere to the principle of least privilege to reduce the risk of unauthorized access to critical systems or sensitive data by maintaining account permissions to accounts, processes, and programs only required to do the job assigned. Candidate must be available Monday-Thursday 8 am - 5 pm, Friday 8 am - 6 pm. Due to the nature of project deadlines and end of period processing schedules, occasional evening and weekend work will be required. This position will also require occasional travel. Benefits We proudly offer competitive income and comprehensive benefits package. Benefits provided include the following: Paid Time Off Paid Holidays Family-oriented culture that values work/life balance Retirement Plan (with employer contributions) Health and Dental Insurance - with eligibility on date of hire Short Term and Long Term Disability Insurance Life and Accidental Death and Dismemberment Insurance (at no cost to employee) Long Term Care Insurance Plan with guarantee issue within 31 days of hire Voluntary Supplemental Life Insurance coverage for employee and family Health Care and Dependent Care Flexible spending accounts Tuition reimbursement Career development training Fit Founders Wellness Program A pre-employment criminal background check, drug screen, consumer credit investigation, and previous employer reference check will be required. EOE Relax. Join our team. #FoundersFCU
    $72k-93k yearly est. Auto-Apply 11d ago

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