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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Washington, DC | $124,540 | $59.88 |
| 2 | Green Bay, WI | $98,033 | $47.13 |
| 3 | Milford, NJ | $96,692 | $46.49 |
| 4 | Newington, NH | $90,555 | $43.54 |
| 5 | Plattsburgh, NY | $88,798 | $42.69 |
| 6 | Leominster, MA | $88,724 | $42.66 |
| 7 | Emporia, VA | $87,607 | $42.12 |
| 8 | San Leandro, CA | $84,304 | $40.53 |
| 9 | Tacoma, WA | $81,732 | $39.29 |
| 10 | Kane, PA | $78,374 | $37.68 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Head Customer Service Representative | $158,385 | $76 | - |
| 2 | Vice President Customer Services | $141,518 | $68 | - |
| 3 | Customer Operations Director | $136,776 | $66 | - |
| 4 | Customer Service Director | $123,080 | $59 | - |
| 5 | Director, Customer Relations | $110,897 | $53 | - |
| 6 | Customer Operations Manager | $98,516 | $47 | - |
| 7 | Technology Sales And Service Manager | $97,521 | $47 | - |
| 8 | Customer Service Senior Manager | $87,106 | $42 | - |
| 9 | Customer Support Manager | $82,374 | $40 | - |
| 10 | Customer Solutions Manager | $81,030 | $39 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | International Paper | $74,276 | $36 | 3 |
| 2 | Mid-South Management | $73,939 | $36 | - |
| 3 | Temple-Inland | $72,407 | $35 | - |
| 4 | KapStone Paper and Packaging | $71,830 | $35 | - |
| 5 | Strength Of Nature | $68,934 | $33 | - |
| 6 | Wausau Paper | $65,733 | $32 | - |
| 7 | Brown Industries Inc | $65,266 | $31 | - |
| 8 | Resco | $65,255 | $31 | - |
| 9 | Green Lines Group | $65,176 | $31 | - |
| 10 | SG360 | $65,079 | $31 | - |
| 11 | Traffix | $64,676 | $31 | - |
| 12 | Finch Paper Holdings LLC | $64,665 | $31 | - |
| 13 | National Mail-It | $64,295 | $31 | - |
| 14 | Digital Lizard | $63,813 | $31 | - |
| 15 | Hit Promotional Products | $63,061 | $30 | - |
| 16 | Bartash Printing Community | $62,718 | $30 | - |
| 17 | Tribune Direct | $61,635 | $30 | - |
| 18 | David J Thompson Mailing Corporation | $59,904 | $29 | - |
| 19 | Rodgers Instruments | $56,671 | $27 | - |
| 20 | Weyerhaeuser International, Inc | $50,224 | $24 | 12 |