The Opportunity
Homecare Homebase is searching for a Customer Experience Representative to troubleshoot software issues for our clients and ensure the best possible experience with Homecare Homebase. The Challenge At Homecare Homebase, we help home health and hospice organizations across the nation overcome the business and technological challenges that stand in the way of patient care and efficiency. As a Customer Experience Representative, you are often the face of Homecare Homebase for our clients. You will play an essential role in guiding our customers through software challenges and eliminating obstacles so that they can focus their time and energy on delivering high quality patient care. You will be responsible for:
Communicating with customers via phone, email, and live chat
Assisting customers with questions, software navigation, and issue resolution
Identifying trending issues and providing thorough research and documentation of findings
Coordinating with teams across the business to relay information
What We're Looking For Homecare Homebase's mission is to empower exceptional care among all the clients we serve. The Customer Experience Representative supports this mission by providing excellent customer service and supporting our clients with their daily use of our software. We are seeking:
Driven individuals who remain engaged in their own professional growth and thrive under clearly defined goals and ample career opportunities
Quick learners with strong problem solving and creative thinking abilities
Strong written and verbal communicators who are empathetic to customer needs and desire to make a difference in the lives of others
Team players who are passionate about their work and will actively contribute to a positive, collaborative environment
Education requirements: this career opportunity requires a bachelor's degree or an equivalent combination of some college and significant work experience. This position can be located in the Dallas, TX or Louisville, KY office. What You Can Expect From Us At Homecare Homebase, we don't just help our clients succeed; we help our employees succeed. Competitive pay, robust benefits, and professional development opportunities are a few of the many reasons that Homecare Homebase is a great place to build your career. Above all, employees are part of a work environment where we live our CARES values: Care, Act, Respect, Excel, and Smile.
Our Team Members Also Enjoy
Meaningful work. Our employees often tell us that their work gives them a sense of purpose because it makes a difference in the lives of clinicians and homecare staff, as well as the patients they serve.
Flexibility. We value work-life balance because we know that happy employees create happy clients. That's why Homecare Homebase offers a range of career opportunities to fit life's unique demands.
A company that gives back. Every year, Homecare Homebase proudly supports numerous charitable fundraising initiatives that align with our mission of empowering exceptional care and helping others in need.
About Homecare Homebase
Founded in 1999, Homecare Homebase is dedicated to helping our clients overcome business and technological challenges that stand in the way of clinical outcomes and operational efficiency. We work with home health and hospice organizations to tackle problems big and small. Our services are rooted in systems thinking and reach across the entire organization - from Intake to Discharge - to achieve transformative results. Sound like a good fit? Please take a moment to apply for this position. This position does not provide sponsorship. All applicants should either be US Citizens or Permanent Residents eligible to work in the US without immigration restrictions.
$28k-33k yearly est. Auto-Apply 7d ago
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Lead Security Administrator
Hearst 4.4
Dallas, TX job
About Us
Homecare Homebase, a subsidiary of Hearst Corporation is a market leader in healthcare software development providing mobile cloud-based solutions for clinical, operational, and financial improvement of homecare and hospice agencies throughout the United States. Our software enables real time solutions for wireless information exchange and communication between office staff, field staff, and physicians.
Our success is fueled by our talented technology teams that are driven by their passion to make a difference in patient care. Our employees work in a culture that is guided by values of caring, action, respect, excellence, and smile (a positive attitude). If you want to work in a role where your skills have a direct influence on patient care, Homecare Homebase is the next step in your career. We are hiring technologists that want to make a difference.
Lead Security Operations/Administration
The Lead Security Administrator is a technical leader who assures infrastructure alignment with modern Platform design and meets the business strategy. The Lead Security Administrator designs, builds, and documents new and existing environments. We are looking for someone with a strong security focused mindset and the hands-on ability/practice to implement and security platforms across a hybrid private and public cloud.
RESPONSIBILITIES
Responsibilities for the Lead Security Administrator can vary, but should include:
Act as a technical leader/people, subject matter expert and point of escalation while providing technical direction to team-members and evangelize best practices and methodologies.
Act in a Product Owner role for the team, aligning priorities to the strategy.
Management of Professional Service engagements and other staff augmentation options.
Support the company journey of moving to modern cloud operations.
Stay current on security trends and integrated technologies.
Conduct necessary analysis, design, and prepare technical documentation and runbooks for new toolsets and processes.
Cultivate strong working relationships with scrum teams, engineers, architects, vendors, contractors, and leadership.
Leverage, support, and advocate the use of configuration management tools for infrastructure in a hybrid cloud model.
Align system capabilities to overall solution and business strategy.
IT Service Management fulfiller including incident, problem, and change.
Recommend and implement software, tools, or solutions to enhance security posture.
Available outside of business hours to respond to high priority escalations.
QUALIFICATIONS
2+ years Security team lead experience.
Bachelor's degree in information technology, Computer Science, or related (equivalent experience considered).
Experience managing a team of security administrators/operators
4+ years' experience in 24x7 production environments.
Demonstrated experience with Splunk Core, Splunk Enterprise Security.
Experience with event and incident handling
Experience working in a regulated industry such as HIPAA, PCI, SOX.
Security work experience in a healthcare context dealing with HiTrust (desired).
Experience working in an Agile environment.
BUSINESS ACUMEN
Strong written and verbal interpersonal skills.
Excellent problem solving and analytical skills with attention to detail and driving issues to resolution.
Strong customer focus, ownership, bias for action and the ability to dive deep.
Excellent ability to align business processes and requirements with a technical implementation focus.
Support compliance program including being able to create artifacts.
Write and contribute to project plans, features, and engineering / architecture level documentation.
TECHNICAL SKILLS
Experience designing and management large-scale distributed systems.
Operations and management of platforms used within Security Operations including but not limited to Cortex, Splunk ES, and CyberArk.
Root cause analysis that can be presented to technical and Executive audiences.
Proficient in the detection, response, mitigation, and/or reporting of cyber threats.
Proficient with NTLM and Kerberos authentication protocols, administration, and hardening.
Network/Server security attack mitigation.
Collaborating with cross function teams.
Windows/Linux security/administration knowledge
Experience with load balancers such as NetScaler, F5, and Azure load balancers.
Inventory management of all network devices.
Creates and maintains documentation to support policies, procedures, and runbooks.
Design systems management solutions using automation and self-repair rather than relying on alarms and human intervention.
Develop appropriate metrics and monitors to ensure operational excellence for services being supported. Aligning monitoring to SLA requirements.
Working with internal teams to secure assets.
Knowledge of CyberArk platform or similar product
EDUCATION / CERTIFICATION / TRAINING:
Bachelor degree in Computer Science, Cybersecurity, Engineering, Math or related (equivalent experience considered).
Candidates with relevant certifications are preferred, including but not limited to the following:
Security analysis (eg. Security+, GSEC, GCIH, GCIA, etc)
Security management\architecture (eg. CASP+, CISSP, NCSF, etc)
Security engineering (eg. Azure SAE, GCWIN, GCUX, PCCSA\CCNA, etc)
Information security auditing (eg. CISA, CIA, GSNA, ISO, etc)
Certifications in Splunk
Certifications related to ITIL\ITSM
This position does not provide sponsorship. All applicants should either be US Citizens or Permanent Residents eligible to work in the US without immigration restrictions.
$61k-107k yearly est. Auto-Apply 60d+ ago
Chief People Officer
Hearst 4.4
Dallas, TX job
About HCHB
Homecare Homebase (HCHB) is the leading software platform for home health, hospice, and personal care providers across the United States. We support agencies that care for millions of patients each year, helping them deliver high-quality, cost-effective care in the home.
HCHB is in the midst of a multi-year technology and product transformation, modernizing its platform, accelerating AI-driven solutions, and strengthening its operating model to better serve customers, employees, and the broader home-based care ecosystem.
Role Overview
The Chief People Officer will be a key member of the HCHB Executive Leadership Team and a strategic partner to the President. This leader will own the full People strategy and execution across the organization: culture, talent, leadership development, organizational design, performance, total rewards, and HR operations.
This is a build-and-transform role: the CPO will help design and scale a modern, high-performance, AI-enabled organization-while preserving HCHB's mission-driven culture and deep commitment to the caregivers and patients our customers serve.
Key Responsibilities
1. People Strategy & Culture
Define and execute a multi-year People strategy aligned to HCHB's business, technology, and AI transformation roadmap.
Shape and reinforce a culture that is:
Mission-driven
Performance-oriented and accountable
Collaborative across Product, Technology, Operations, and Commercial teams
Partner closely with Hearst Health HR to ensure alignment with enterprise standards, policies, and governance.
Lead culture and engagement initiatives that improve retention, inclusion, and employee experience across all locations and functions.
2. Organizational Design & Leadership Effectiveness
Partner with the President and ELT to design and evolve the organizational structure that supports growth, AI innovation, and operational excellence.
Drive leadership effectiveness across the executive and senior leader population, including coaching, role clarity, and succession planning.
Develop and implement succession and talent plans for critical roles (e.g., Product, Technology, Data & AI, Operations, Commercial, Finance).
3. Workforce Risk, Succession Planning & Talent Bench Strength
Build enterprise-wide succession plans for executive and critical roles (Product, Engineering, Data & AI, Operations, Commercial, Finance).
Identify and mitigate talent risks, single points of failure, and organizational bottlenecks.
Create bench-strength strategies, high-potential pipelines, and internal mobility programs tied to long-term capability needs.
Develop annual talent planning, leadership assessments, and workforce risk dashboards.
4. People Governance, Compliance & SOX Controls
Establish and enforce governance for compensation data access, payroll data separation, and “least privilege” standards for managers.
Ensure HR operations support SOX 404 compliance-documented processes, segregation of duties, audit readiness for payroll, compensation cycles, benefits, hiring, and HRIS workflows.
Partner with Legal, Finance, and Hearst Audit on policy governance, employment compliance, regulatory changes, and risk mitigation.
Maintain a modern, clear, accessible policy framework across the organization.
5. Performance, Development & Learning
Own the performance management framework to drive clarity of goals, accountability, and measurable outcomes.
Build robust learning and development programs, including:
Manager / leader development
Skills development for evolving roles in AI, data, product, and engineering
Programs supporting HCHB's transformation (change management, agility, collaboration).
Create development pathways and career progression frameworks that enhance retention and internal mobility.
6. Total Rewards, Compensation & Benefits
Oversee compensation and benefits strategy, ensuring competitiveness in the market and alignment with HCHB and Hearst Health frameworks.
Partner with Hearst compensation teams on executive compensation, LTIC, bonus structures, and retention plans for key talent.
Develop and maintain clear job architectures, leveling frameworks, and pay bands that support transparency and fairness.
7. Internal Communications & Transformation Messaging
Serve as the executive steward of employee-facing communication for all org-wide transformations (AI, operating model changes, leadership updates, SaaS migration, modernization).
Build an internal communications strategy that ensures clarity around the “why,” “what,” and “how” behind major organizational shifts.
Partner with Communications, Product, and Operations to create consistent messaging frameworks, all-hands content, leadership updates, and transformation milestones.
8. Leadership Operating System & Executive Team Effectiveness
Partner directly with the President to define and operationalize leadership standards and expectations across HCHB (“Clarity → Alignment → Acceleration”).
Build and steward the HCHB Leadership Operating System, including:
ELT cadence and meeting design
Leadership forums and quarterly manager summits
Leadership commitments and charters
Manager capability programs
Drive executive coaching, role clarity, and cross-functional alignment across Product, Technology, Operations, Commercial, and Finance.
9. HR Operations & Risk Management
Lead a high-performing HR Operations function, ensuring accurate and compliant execution of core HR processes (benefits administration, employee records, immigration, etc.).
Ensure compliance with all relevant federal, state, and local employment laws and regulations.
Establish and maintain clear, modern policies that support both employee needs and business objectives.
Partner closely with Legal, Finance, and Hearst where appropriate on risk management, investigations, and employee relations.
10. Change Management & Transformation
Serve as a primary change leader for HCHB's AI and technology transformation.
Design and lead change management strategies that help employees understand the “why,” “what,” and “how” of key changes across org, roles, and processes.
Collaborate with Product, Technology, Operations, and Communications to ensure transformation milestones are supported with clear, consistent people-focused messaging and support.
11. Compensation Governance, Pay Architecture & Total Rewards Strategy
Oversee compensation governance including job architecture, leveling frameworks, pay transparency requirements, and consistent compensation cycles.
Conduct regular pay equity audits, market benchmarking, and compliance with state pay-transparency laws.
Partner with Hearst Corporate Compensation on executive compensation, LTIC programs, bonus structures, and retention strategies.
Build a total rewards philosophy that supports fairness, competitiveness, employee value proposition, and HCHB's MBO alignment.
Qualifications
15+ years of progressive HR / People leadership experience, with 5+ years in a senior executive HR role.
Experience in technology, SaaS, healthcare, or health-tech strongly preferred; exposure to PE- or enterprise-owned environments a plus.
Demonstrated success leading HR in a transformation environment, ideally involving digital, data, and/or AI-driven change.
Proven track record building and scaling:
Talent strategies for high-performing engineering, product, and commercial organizations
Leadership development and succession for executive and senior leaders
Performance management systems that drive accountability and results
Strong command of compensation, benefits, and total rewards, including partnering with corporate parent/board-level stakeholders.
Experience working in or closely with matrixed organizations (e.g., within a broader enterprise or portfolio company structure).
Deep knowledge of U.S. employment law and HR compliance best practices.
Exceptional relationship-building, communication, and influence skills; able to coach executives, manage through ambiguity, and drive alignment across stakeholders.
Passion for the mission of home-based care and a strong alignment with HCHB's value
Leadership Characteristics
Strategic and hands-on: Comfortable moving between board-level conversations and practical execution.
Builder mindset: Enjoys designing and implementing new systems, not just maintaining existing ones.
Change leader: Steady under pressure, clear in communication, and skilled at bringing people along through change.
Collaborative partner: Works seamlessly with Product, Technology, Operations, Finance, and Hearst Health.
Mission-driven: Energized by supporting clinicians, caregivers, and the patients they serve.
What You Can Expect from Us
At Homecare Homebase, we don't just help our clients succeed; we help our employees succeed. Competitive pay, robust benefits, and professional development opportunities are a few of the many reasons that Homecare Homebase is a great place to build your career.
Our Team Members Also Enjoy
Meaningful work. Our employees often tell us that their work gives them a sense of purpose because it makes a difference in the lives of clinicians and homecare staff.
A President who cares. President Luke Rutledge has made it his mission to create a culture that cares- one that appreciates and takes good care of its people. As a result, being an employee of HCHB feels like being a member of a big family.
Flexibility. We value work-life balance because we know that happy employees create happy clients. That's why Homecare Homebase offers both full- and part-time career opportunities to fit life's unique demands.
A company that gives back. Every year, Homecare Homebase proudly supports numerous charitable fundraising initiatives that align with our mission of empowering exceptional care and helping others in need.
About Homecare Homebase
Founded in 1999, Homecare Homebase is dedicated to helping our clients overcome business and technological challenges that stand in the way of clinical outcomes and operational efficiency. We work with home health and hospice organizations to tackle problems big and small. Our services are rooted in systems thinking and reach across the entire organization - from Intake to Discharge - to achieve transformative results.
This position does not provide sponsorship. All applicants should either be US Citizens or Permanent Residents eligible to work in the US without immigration restrictions
$187k-266k yearly est. Auto-Apply 60d+ ago
Implementation Training Consultant, Financial
Hearst Communications 4.4
Dallas, TX job
The Opportunity Homecare Homebase is searching for an Implementation Training Consultant, Financial who will act as an integral part of the financial project to ensure a successful implementation of Homecare Homebase's home health and hospice software. This person will aid in our effort to provide quality implementations and ensure the adoption of our product in agencies across the country.
The Challenge
At Homecare Homebase, we help home health and hospice organizations across the nation overcome the business and technological challenges that stand in the way of patient care and efficiency. As an Implementation Training Consultant, Financial, you will play an essential role in guiding our customers through the implementation methodology and deployment of the software for multi-site locations across the United States.
You will be responsible for:
* Serving as subject matter expert on the proper use of the Homecare Homebase application as it pertains to financial operations
* Following the implementation methodology and ensuring team members are also following the methodology
* Conducting end-user training onsite or via webinar on the billing and financial modules of the Homecare Homebase product
* Investigating user problems and needs, identifying their source and determining possible solutions
* Assisting in the development and maintenance of end-user documentation including training manuals and internal documentation
* Guiding customers towards established best practices
* Supporting the customer with the change management efforts to allow for a successful adoption of the Homecare Homebase application
* Independently researching customer inquiries and determining sources of issues
* Independently researching data functionality and reporting problems to the customer support team with needed steps for customer resolution
* Maintaining product knowledge as new enhancements and functionality are released in the application
* Working with Implementation Managers to implement strategies to improve team performance, foster team growth and assist with meeting department and company goals
* Exemplifying CARES core values and providing leadership to team members to promote a positive work environment and adherence to core values
What We're Looking For
Homecare Homebase's mission is to empower exceptional care among all the clients we serve. The Implementation Training Consultant, Financial, supports this mission by providing excellent customer service, recommending best practices for financial operations setup, and supporting our clients with the efforts to successfully manage the change associated with the Homecare Homebase deployment.
We are looking for a talented, passionate individual that can show us:
* The skills to provide quality education to customers on the appropriate, best-practice use of all products within the financial aspects of the Homecare Homebase suite.
* Leadership skills to support the HCHB team in preparation and while on-site for customer rollouts.
* The ability to communicate deployment risks with both internal and customer project teams efficiently and concisely.
* The ability to assist the customer in all aspects of software setup and training and a desire for investigation and problem-solving.
* The ability to prioritize workload and delegate assignment as necessary.
* A passion for customer service that ensures the needs of the customers are met throughout their implementation.
* The ability to function with minimal supervision without affecting the quality of their work.
* Effective leaders who demonstrate strong ownership abilities and are capable of driving resolutions to meet department and company goals.
* The ability to travel and/or support up to 70% in service of our clients across the country.
Education requirements: this career opportunity requires a bachelor's degree in business or a related field or an equivalent combination of some college and significant work experience.
What You Can Expect from Us
At Homecare Homebase, we don't just help our clients succeed; we help our employees succeed. Competitive pay, robust benefits, and professional development opportunities are a few of the many reasons that Homecare Homebase is a great place to build your career. Above all, employees are part of a work environment where we live our CARES values: Care, Act, Respect, Excel, and Smile.
Our Team Members Also Enjoy
Meaningful work. Our employees often tell us that their work gives them a sense of purpose because it makes a difference in the lives of clinicians and homecare staff, as well as the patients they serve.
Flexibility. We value work-life balance because we know that happy employees create happy clients. That's why Homecare Homebase offers both full and part-time career opportunities to fit life's unique demands.
A company that gives back. Every year, Homecare Homebase proudly supports numerous charitable fundraising initiatives that align with our mission of empowering exceptional care and helping others in need.
About Homecare Homebase
Founded in 1999, Homecare Homebase is dedicated to helping our clients overcome business and technological challenges that stand in the way of clinical outcomes and operational efficiency. We work with home health and hospice organizations to tackle problems big and small. Our services are rooted in systems thinking and reach across the entire organization - from Intake to Discharge - to achieve transformative results.
Sound like a good fit? Please take a moment to apply for this position.
This position does not provide sponsorship. All applicants should either be US Citizens or Permanent Residents eligible to work in the US without immigration restrictions.
$70k-82k yearly est. 19d ago
Director, Media Activation
Learfield 4.2
Dallas, TX job
The Director of Media Activation (Search & Social) is responsible for overseeing EDGE's search and social activation practices, ensuring operational excellence in campaign execution, and driving innovation across Search Ads 360, Bing, Meta, TikTok, LinkedIn, and other emerging platforms. This role is for the modern media leader who balances hands-on leadership with strategic vision, ensuring the team operates with precision while freeing capacity through automation, streamlined processes, and cross-channel best practices.Essential Duties & Responsibilities:
Team & Practice Leadership
Set the vision and direction for EDGE's search and social activation practice, inspiring a high-performing team through clear priorities, strong POVs, and decisive leadership.
Act as a culture catalyst to bring new ideas, energy, and ways of working that challenge the status quo and accelerate team performance.
Build training frameworks to deepen expertise in platforms such as Search Ads 360, Bing, Meta, TikTok, and LinkedIn.
Foster a culture of accountability, curiosity, and client-first excellence.
Actively coach team members in prioritization, time management, and efficiency.
Client & Business Leadership
Serve as the senior, client-facing leader for search and social activation, translating business objectives into tactical execution strategies.
Partner with Strategy and Analytics to deliver integrated, data-driven solutions.
Elevate search and social's role in client relationships by shaping compelling narratives, clear channel POVs, and forward-looking insights that drive confidence and buy-in.
Support new business efforts with activation strategy across SEM and social.
Operational Excellence
Provide strategic oversight and quality assurance across SEM and social activation, ensuring teams are empowered to execute at a high level.
Identify and implement process improvements to reduce workload and streamline cross-channel operations.
Develop and enforce playbooks for campaign setup, optimization, and measurement.
Leverage automation, AI-driven tools, and workflow centralization to maximize team capacity.
Strategic Growth & Innovation
Champion EDGE's POV on search and social ecosystem changes (privacy, attribution, auction dynamics, creative formats).
Lead pilot programs with emerging features across Google, Bing, Meta, TikTok, and LinkedIn.
Build and maintain relationships with key platform and technology partners.
Drive education and certification initiatives to keep the team ahead of industry shifts.
Define and champion a clear point of view on the future of performance media, helping clients and teams navigate rapid industry change.
Minimum Qualifications:
8+ years working in digital media, performance marketing, or activation roles, with strong fluency in SEM and paid social platforms. (Meta Ads Manager required).
Proven ability to lead and grow high-output activation teams.
Strong client-facing experience with the ability to translate complex performance data into executive-level narratives.
Deep understanding of performance metrics (CTR, CPA, ROAS, LTV, engagement KPIs) and optimization strategies across search and social.
Demonstrated ability to streamline workflows, modernize practices, and improve efficiency.
Agency experience is strongly preferred.
Platform certifications (Google Ads, SA360, Meta Blueprint, Bing/Microsoft Ads, TikTok Academy, LinkedIn Marketing Labs) a plus.
Personal Characteristics:
A builder who thrives on improving systems, processes, and efficiency.
Both strategic and executional, able to zoom in to troubleshoot campaigns and zoom out to set team vision.
Collaborative communicator who builds trust across teams and clients.
Passionate about teaching and mentoring emerging talent.
Data-driven, detail-oriented, and relentlessly focused on measurable client outcomes.
Brings a fresh perspective, challenges assumptions, and raises the bar for how work gets completed.
Thrives in fast-moving environments where priorities evolve and momentum matters.
Charismatic and confident, with the ability to energize teams and clients alike.
Learfield offers a full spectrum of benefits for eligible employees including Medical, Dental, Vision, Health Savings Account, Life Insurance and Other Insurance Plans, Flexible Paid Time Off (minimum 10+ days annually), including Parental Leave, 20 Paid Holidays, 401(k) + Match, and Short/Long Term Disability. Leave benefits are consistent with state and local laws, including the Colorado Health Families and Workplaces Act.
Learfield is an Equal Opportunity Employer. We provide equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
$33k-39k yearly est. Auto-Apply 60d+ ago
Business Development Representative
Hearst 4.4
Dallas, TX job
The Business Development Representative (BDR) is an entry-level, outbound sales role focused on generating new sales opportunities through cold calling and outbound outreach. This position is ideal for someone early in their sales career who is motivated, coachable, and eager to develop strong communication skills while learning the healthcare technology industry.
You will be responsible for engaging prospective customers, qualifying interest, and setting meetings for our sales team. This role plays a critical part in building pipeline and supporting HCHB's continued growth.
Key Responsibilities
Make high-volume outbound calls to prospective home health and hospice organizations
Follow established call scripts and messaging while maintaining a natural, professional conversation style
Qualify prospects by identifying needs, challenges, and level of interest
Schedule discovery meetings and product demos for Sales Executives
Accurately log calls, notes, and outcomes in HubSpot CRM
Follow up with prospects via phone, email, and other approved outreach channels
Meet or exceed daily and weekly activity goals (calls, conversations, meetings set)
Participate in ongoing training, coaching, and role-play sessions to improve performance
Collaborate with sales and marketing teams to align messaging and campaigns
Qualifications
0-2 years of experience in sales, customer service, call center, or related role
Strong verbal communication and listening skills
Comfortable making cold calls and speaking with new people daily
Highly organized with attention to detail and follow-through
Coachable mindset with a desire to learn and grow in sales
Basic computer proficiency and willingness to learn CRM tools (HubSpot and Salesforce experience a plus)
Interest in healthcare, technology, or SaaS is a plus but not required
What We Offer
Competitive base salary plus performance-based incentives
Comprehensive onboarding and sales training
Clear career path into Sales, Account Management, or Marketing roles
Supportive, team-oriented culture with strong leadership access
Opportunity to make an impact in the healthcare space
About Us
Founded in 1999, Homecare Homebase, a subsidiary of Hearst Corporation is a market leader in healthcare software development providing mobile cloud-based solutions for clinical, operational, and financial improvement of home-based care throughout the United States. Our software enables real-time solutions for wireless information exchange and communication between the office and clinicians in the field.
Our success is fueled by our talented teams that are driven by their passion to make a difference in patient care. Our employees work in a culture that is guided by our CARES values: Care, Act, Respect, Excel, and Smile (a positive attitude). If you want to work in a role where your skills have a direct influence on empowering patient care, Homecare Homebase is the next step in your career.
What You Can Expect from Us
At Homecare Homebase, we don't just help our clients succeed; we help our employees succeed. Competitive pay, robust benefits, and professional development opportunities are a few of the many reasons that Homecare Homebase is a great place to build your career.
Our Team Members Also Enjoy
Meaningful work. Our employees often tell us that their work gives them a sense of purpose because it makes a difference in the lives of clinicians and home-based care staff, as well as the patients they serve.
Leaders who care. President Luke Rutledge has continued the mission to create a culture that cares - one that appreciates and looks after its people. As a result, being an employee of HCHB feels like being a member of the family.
Flexibility. We value work-life balance because we know that happy employees create happy clients. That's why Homecare Homebase offers both full and part-time career opportunities to fit life's unique demands.
A company that gives back. Every year, Homecare Homebase proudly supports numerous charitable fundraising initiatives that align with our mission of empowering exceptional care and helping others in need.
Sound like a good fit? We'd love to hear from you.
This position does not provide sponsorship. All applicants should either be US Citizens or Permanent Residents eligible to work in the US without immigration restrictions.
$23k-39k yearly est. Auto-Apply 7d ago
Scrum Master
Hearst Communications 4.4
Dallas, TX job
The Opportunity: We are seeking a Scrum Master to support Agile delivery for healthcare software products that directly impact clinical, operational, and financial outcomes. This role sits at the intersection of technology, process, and people-helping teams deliver reliable, secure, and high-quality solutions in a highly regulated environment.
As a Scrum Master, you will work closely with product owners, development teams, and key stakeholders to guide and mentor teams through the Scrum process, removing impediments and ensuring the successful, on-time delivery of high-quality product features. The Scrum Master provides effective collaboration, facilitation, leadership, and coaching skills that directly impact our software development process and the delivery of our applications.
You will champion Agile principles while respecting the realities of healthcare software: patient safety, data privacy, and regulatory requirements. You'll also leverage data and AI-enabled tools to improve transparency, learning, and predictability-without undermining accountability or professional judgment.
What You Will Do:
You will serve as Scrum Master for 2-3 cross-functional product and platform teams building healthcare applications, services, or internal systems.
Key responsibilities include:
* Facilitate Scrum ceremonies (Sprint Planning, Daily Standups, Reviews, Retrospectives, Backlog Refinement) with a focus on transparency, decision-making, and outcomes
* Coach teams, Product Owners, and stakeholders on Agile and Lean principles while operating effectively within healthcare constraints (compliance, validation, auditability)
* Partner closely with Product Owners to ensure backlogs are refined, prioritized, and aligned with clinical, operational, and regulatory needs
* Proactively identify and remove impediments that affect delivery, quality, or team sustainability-technical, organizational, or process-related
* Track and communicate delivery metrics such as velocity, predictability, cycle time, throughput, and release readiness
* Using AI and data effectively and responsibly while respecting data privacy, security standards, and ethical guidelines
* Promote transparency across engineering, product, clinical, and business stakeholders while keeping teams focused on goal delivery with speed, predictability, and high quality
* Support cross-team coordination and dependency management through Scrum of Scrums or similar forums
* Continuously assess Agile maturity and coach teams toward stable, high-quality delivery at a sustainable pace
What You Will Bring:
Required Qualifications:
* Bachelor's degree and 3-5 years professional experience developing and delivering complex software solutions.
* 5+ years of Scrum Master experience leading 2+ software development teams concurrently.
* Knowledge and experience with Agile principles, values, and practices, including Scrum and Kanban.
* Knowledge and experience working with agile delivery metrics and tools (e.g., Jira, Azure DevOps).
* Strong facilitation, coaching, and conflict-resolution skills
* Strong communication and interpersonal skills, with the ability to build relationships and trust with diverse teams.
* A collaborative mindset with the ability to foster a positive, results-oriented team environment.
* Ability to manage time effectively and work under pressure while managing multiple priorities.
Preferred Qualifications:
* Scrum certification (e.g., CSM, CSP, PSM, etc.)
* Experience working with distributed or remote teams
* Exposure to the development of AI-enabled analytics and productivity solutions
About Us
Founded in 1999, Homecare Homebase, a subsidiary of Hearst Corporation is a market leader in healthcare software development providing mobile cloud-based solutions for clinical, operational, and financial improvement of home care, hospice and personal care agencies throughout the United States. Our software enables real time solutions for wireless information exchange and communication between office staff, field staff, and physicians.
Our success is fueled by our talented teams that are driven by their passion to make a difference in patient care. Our employees work in a culture that is guided by CARES values: Care, Act, Respect, Excel, and Smile (a positive attitude). If you want to work in a role where your skills have a direct influence on patient care, Homecare Homebase is the next step in your career. We are hiring team members who want to make a difference.
What You Can Expect from Us
At Homecare Homebase, we don't just help our clients succeed; we help our employees succeed. Competitive pay, robust benefits, and professional development opportunities are a few of the many reasons that Homecare Homebase is a great place to build your career.
Our Team Members Also Enjoy
Meaningful work. Our employees often tell us that their work gives them a sense of purpose because it makes a difference in the lives of clinicians and homecare staff, as well as the patients they serve.
Leaders who care. President Luke Rutledge has continued the mission to create a culture that cares - one that appreciates and takes good care of its people. As a result, being an employee of HCHB feels like being a member of a big family.
Flexibility. We value work-life balance because we know that happy employees create happy clients. That's why Homecare Homebase offers both full and part-time career opportunities to fit life's unique demands.
A company that gives back. Every year, Homecare Homebase proudly supports numerous charitable fundraising initiatives that align with our mission of empowering exceptional care and helping others in need.
Sound like a good fit? We'd love to hear from you.
HCHB requires all applicants to be US citizens or have a green card allowing them to work in the US without being subject to export control restrictions.
$71k-86k yearly est. 5d ago
Data Insights Specialist
Hearst 4.4
Dallas, TX job
This role will be part of our Data Analytics team, which is responsible for internal company analytics, as well client facing descriptive and predictive analytics products.
Responsibilities include:
Analyze data and develop interactive dashboards for client and internal stakeholders using Tableau.
Build data movement, cleansing, and transformation solutions, to create a seamless analytics experience, despite disparate sources of data.
Work directly with client and internal stakeholders to understand and document requirements and translate them into report/dashboard design.
As a part of the data analytics development process, adhere to and help test for established quality standards for performance, data accuracy, and presentation.
Work closely with management to prioritize stakeholder needs.
Management and tactical execution of special projects.
Qualifications / Skills:
Experience with Tableau, Power BI, or other data visualization software is required.
Experience with SQL and Snowflake is required.
Strong analytical skills with the ability to organize, analyze, and present data in meaningful and understandable manner.
Experience writing SQL and other code, supported by modern generative-AI.
Experience working with data in Python is preferred, but not required.
Testing and QA experience is preferred, but not required.
Experience with predictive analytics and machine learning (ML) is preferred, but not required.
Knowledge and experience in health care, specifically post-acute Home Health, Hospice, or Personal Care business is desired, but not required.
Strong organizational skills, with the ability to manage projects independently.
High attention to detail and accuracy.
Excellent time management and prioritization skills.
A team player with excellent verbal and written communication skills.
Ability to understand and document user requirements, and to communicate directly with customers.
Bachelor's degree or higher.
What You Will Bring:
10+ years of experience in B2B marketing, with at least 5 years in product marketing and 3+ years in a senior leadership capacity.
Proven experience in healthcare technology, ideally in a SaaS environment serving providers or payer markets; post-acute care experience a plus.
Strong track record of driving demand, launching products, and owning positioning in complex B2B markets.
Deep expertise in product marketing fundamentals including messaging frameworks, go-to-market planning, competitive intelligence, and persona-driven strategy.
Demonstrated ability to build and lead high-performing teams while remaining a hands-on contributor.
Strong communication, collaboration, and executive presentation skills.
Proficiency with marketing platforms and tools (e.g., CRM, CMS, marketing automation, analytics platforms).
About Us
Founded in 1999, Homecare Homebase, a subsidiary of Hearst Corporation is a market leader in healthcare software development providing mobile cloud-based solutions for clinical, operational, and financial improvement of home-based care throughout the United States. Our software enables real-time solutions for wireless information exchange and communication between the office and clinicians in the field.
Our success is fueled by our talented teams that are driven by their passion to make a difference in patient care. Our employees work in a culture that is guided by our CARES values: Care, Act, Respect, Excel, and Smile (a positive attitude). If you want to work in a role where your skills have a direct influence on empowering patient care, Homecare Homebase is the next step in your career.
What You Can Expect from Us
At Homecare Homebase, we don't just help our clients succeed; we help our employees succeed. Competitive pay, robust benefits, and professional development opportunities are a few of the many reasons that Homecare Homebase is a great place to build your career.
Our Team Members Also Enjoy
Meaningful work. Our employees often tell us that their work gives them a sense of purpose because it makes a difference in the lives of clinicians and home-based care staff, as well as the patients they serve.
Leaders who care. President Luke Rutledge has continued the mission to create a culture that cares - one that appreciates and looks after its people. As a result, being an employee of HCHB feels like being a member of the family.
Flexibility. We value work-life balance because we know that happy employees create happy clients. That's why Homecare Homebase offers both full and part-time career opportunities to fit life's unique demands.
A company that gives back. Every year, Homecare Homebase proudly supports numerous charitable fundraising initiatives that align with our mission of empowering exceptional care and helping others in need.
Sound like a good fit? We'd love to hear from you.
This position does not provide sponsorship. All applicants should either be US Citizens or Permanent Residents eligible to work in the US without immigration restrictions.
$36k-50k yearly est. Auto-Apply 26d ago
Associate, Business Operations
Learfield 4.2
Dallas, TX job
The primary responsibilities of this role are to provide essential administrative and tactical support to ensure smooth execution of the agency's operational projects and processes. This role is responsible for documentation, reporting inputs, scheduling, and system maintenance, enabling leadership to focus on strategic priorities. The ideal candidate is highly organized, detail-oriented, and committed to supporting consistent and efficient operational workflows.
Essential Duties & Responsibilities:
The following outlines the essential functions for this role but do not limit the tasks that may be assigned. Management may assign or adjust responsibilities based on business needs.
Coordinate operational and cross-functional meetings, support project scheduling, task tracking, logistics, and resource needs.
Input, maintain, and monitor project tasks, deadlines, and dependencies in project management systems.
Provide administrative support to leadership, including preparing reports, drafting updates, and managing shared inboxes or task queues.
Conduct routine QA/QC of data infrastructure and support BizOps on data and systems-related projects.
Maintain accurate process documentation, training materials, and knowledge libraries, support onboarding and updates to internal playbooks.
Manage contract distribution, tracking, and filing to ensure compliance and version control.
Maintain data accuracy across operational platforms (e.g., ClickUp, Salesforce, Harvest, Slack, Google Workspace); coordinate system access and permissions with IT.
Provide first-line troubleshooting for tools and systems, escalating issues as needed.
Minimum Qualifications:
2+ years of experience in an administrative, coordination, or support role (internship experience excluded).
Strong organizational skills with the ability to manage multiple tasks.
Detail-oriented with a focus on accuracy and follow-through.
Effective written and verbal communication skills.
Comfortable using productivity and collaboration tools.
Organized and detail-oriented, with strong follow-through.
Collaborative and eager to support colleagues.
Proactive and resourceful in handling administrative needs.
Adaptable in a fast-paced environment.
Motivated to learn and grow within business operations.
Preferred Qualifications:
Bachelor's degree or equivalent experience.
Learfield offers a full spectrum of benefits for eligible employees including Medical, Dental, Vision, Health Savings Account, Life Insurance and Other Insurance Plans, Flexible Paid Time Off (minimum 10+ days annually), including Parental Leave, 20 Paid Holidays, 401(k) + Match, and Short/Long Term Disability. Leave benefits are consistent with state and local laws, including the Colorado Health Families and Workplaces Act.
Learfield is an Equal Opportunity Employer. We provide equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
$45k-60k yearly est. Auto-Apply 55d ago
Senior Program Manager, Talent Development
Learfield 4.2
Dallas, TX job
The Senior Program Manager is a strategic, hands-on role responsible for designing, delivering, and continuously evolving Learfield's enterprise-wide leadership and manager development programs. This position serves as an internal subject-matter expert and trusted partner to senior leaders, HR Business Partners, and people managers, driving capability building that accelerates individual growth, strengthens leadership bench strength, and supports the company's long-term business strategy.
This role combines program ownership, exceptional facilitation, content design, stakeholder partnership, and data-driven iteration in a fast-paced, collaborative environment.
Essential Duties & Responsibilities:
Own the end-to-end strategy, design, planning, execution, and continuous improvement of Learfield's leadership and manager development programs (e.g., Emerging Leader Program, New Manager Onboarding, High-Potential Leadership Cohort, Executive Development).
Design and deliver high-impact, engaging in-person and virtual workshops on core topics including (but not limited to): Emotional Intelligence, Inclusive Leadership, Coaching Skills, Difficult Conversations, Change Management, Decision-Making, and Strategic Thinking.
Utilize a variety of adult-learning methods (facilitated discussion, experiential activities, assessments, case studies, role plays, videos, gamification, etc.) to drive behavior change and skill application.
Partner closely with senior executives, HR Business Partners, and business unit leaders to assess leadership capability gaps, recommend targeted solutions, and align programs to business priorities.
Create and curate world-class learning content, including facilitator guides, participant toolkits, job aids, micro-learning modules, on-demand videos, and digital resources.
Design and facilitate customized team-effectiveness and team-building sessions as requested by business leaders.
Lead or support upskilling initiatives in emerging areas such as AI literacy, digital productivity tools (e.g., ChatGPT, Copilot), and remote/hybrid leadership, and DEI-related leadership competencies.
Build and manage program calendars, logistics, vendor relationships, budgets, and learning technology integrations.
Establish success metrics, gather learner and stakeholder feedback, analyze program data, and iterate content and delivery for maximum impact and ROI.
Develop and maintain internal knowledge bases, leadership playbooks, and self-service resources.
Remain current on leadership development trends, adult-learning science, and industry best practices.
Minimum Qualifications:
6+ years of progressive experience in leadership development, talent management, organizational development, or learning & development.
2+ years of proven success designing and facilitating leadership programs for managers and individual contributors (both in-person and virtual) with demonstrated impact.
3+ years of effective experience using Microsoft Office Suite, Adobe InDesign, and Articulate 360 (Rise 360).
2+ year seasoned subject matter expert in performance management, talent, and other Organization Development programs.
Proven ability to build trusted relationships and influence senior leaders and HR partners.
Exceptional project and program management skills with the ability to juggle multiple priorities in a dynamic environment.
Outstanding verbal, written, and visual communication skills; comfortable presenting to executives.
Growth mindset, comfortable giving and receiving feedback, and passion for continuous improvement.
Preferred Qualifications:
Experience with Workday Learning, Talent, and Performance modules.
Relevant certifications in Situational Leadership (I or II), DISC, or other relevant tools.
Hands-on experience managing the full Performance Management lifecycle.
Bachelor's degree from an accredited four-year college or university.
Learfield offers a full spectrum of benefits for eligible employees including Medical, Dental, Vision, Health Savings Account, Life Insurance and Other Insurance Plans, Flexible Paid Time Off (minimum 10+ days annually), including Parental Leave, 20 Paid Holidays, 401(k) + Match, and Short/Long Term Disability. Leave benefits are consistent with state and local laws, including the Colorado Health Families and Workplaces Act.
Learfield is an Equal Opportunity Employer. We provide equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
$100k-128k yearly est. Auto-Apply 39d ago
Senior Implementation Consultant, Clinical
Hearst 4.4
Dallas, TX job
The Opportunity
Homecare Homebase is searching for a Senior Implementation Consultant who will act as an integral part of the clinical projects to ensure a successful implementation of Homecare Homebase's home health and hospice software. This person will aid in our effort to provide quality implementations and ensure the adoption of our product in agencies across the country.
The Challenge
At Homecare Homebase, we help home health and hospice organizations across the nation overcome the business and technological challenges that stand in the way of patient care and efficiency. As a Senior Implementation Consultant, you will play an essential role in guiding our customers and internal training teams through the implementation methodology and deployment of the software for multi-site locations across the United States. Additionally, this role takes the lead on all actions and readiness as it relates to a customer's clinical setup and design.
You will be responsible for:
Serving as subject matter expert on the proper use of the Homecare Homebase application
Leading clients through Discovery, Design, Build, and Test phases of implementation and ensuring team members are also following the methodology
Guiding customers toward established best practices
Assisting in making customizations to clinical content (i.e. visit types, pathways and assessments) to ensure environment is ready for testing and training
Supporting clients and internal team members throughout onsite and remote Deployment
Communicating effectively and understanding the customer's needs, goals, and strategies, as well as translating those needs into initiatives and solutions
Assisting clients with the change management efforts to allow for a successful adoption of the Homecare Homebase application
Independently researching customer inquiries and determining sources of issues
Independently researching data functionality and reporting problems to the customer support team with needed steps for customer resolution
Maintaining product knowledge as new enhancements and functionality are released in the application
Working closely with internal leadership to ensure HCHB is maintaining a 'template' database for new customers made up of best practices
Providing accurate and holistic feedback on team members' performance to assist with employee evaluation. Working with Implementation Managers to implement strategies to improve team performance, foster team growth and assist with meeting department and company goals.
Exemplifying CARES core values and providing leadership to team members to promote a positive work environment and adherence to core values
What We're Looking For
Homecare Homebase's mission is to empower exceptional care among all the clients we serve. The Senior Implementation Consultant supports this mission by providing excellent customer service, recommending best practices for clinical operations setup, and supporting our clients with the efforts to successfully manage the change associated with the Homecare Homebase deployment.
We are looking for a talented, passionate individual that can show us:
The skills to provide quality education to customers on the appropriate, best-practice use of all products within the clinical/operational aspects of the Homecare Homebase suite.
Leadership skills to support the HCHB team in preparation and while on-site for customer rollouts.
The ability to communicate deployment risks with both internal and customer project teams efficiently and concisely.
The ability to assist the customer in all aspects of software setup and training and a desire for investigation and problem-solving.
The ability to prioritize workload and delegate assignment as necessary.
A passion for customer service that ensures the needs of the customers are met throughout their implementation.
The ability to collaborate for the development and professional growth of junior staff through education, coaching, and mentorship.
The ability to function with minimal supervision without affecting the quality of their work.
Effective leaders who demonstrate strong ownership abilities and are capable of driving resolutions to meet department and company goals.
The ability to travel and/or support up to 50% in service of our clients across the country.
Education requirements: this career opportunity requires a bachelor's degree in business or a related field or an equivalent combination of some college and significant work experience. 3+ years' experience in home health or hospice field; experience in customer service/support or training on software applications; demonstrated ability to analyze and solve complex problems and lead a team.
What You Can Expect From Us
At Homecare Homebase, we don't just help our clients succeed; we help our employees succeed. Competitive pay, robust benefits, and professional development opportunities are a few of the many reasons that Homecare Homebase is a great place to build your career. Above all, employees are part of a work environment where we live our CARES values: Care, Act, Respect, Excel, and Smile.
Our Team Members Also Enjoy
Meaningful work. Our employees often tell us that their work gives them a sense of purpose because it makes a difference in the lives of clinicians and homecare staff, as well as the patients they serve.
A Leader who cares. President Luke Rutledge has continued the mission to create a culture that cares - one that appreciates and takes good care of its people. As a result, being an employee of HCHB feels like being a member of a big family.
Flexibility. We value work-life balance because we know that happy employees create happy clients. That's why Homecare Homebase offers a range of career opportunities to fit life's unique demands.
A company that gives back. Every year, Homecare Homebase proudly supports numerous charitable fundraising initiatives that align with our mission of empowering exceptional care and helping others in need.
About Homecare Homebase
Founded in 1999, Homecare Homebase is dedicated to helping our clients overcome business and technological challenges that stand in the way of clinical outcomes and operational efficiency. We work with home health and hospice organizations to tackle problems big and small. Our services are rooted in systems thinking and reach across the entire organization - from Intake to Discharge - to achieve transformative results.
Sound like a good fit? Please take a moment to apply for this position.
This position does not provide sponsorship. All applicants should either be US Citizens or Permanent Residents eligible to work in the US without immigration restrictions.
#LI-AW1
#LI-Remote
$64k-88k yearly est. Auto-Apply 60d+ ago
Technical Product Manager
Learfield 4.2
Dallas, TX job
As a Technical Product Manager, you will work with Learfield's data and analytics team in aggregating, developing, and analyzing the data associated with Learfield's Fanbase. Fanbase is Learfield's data and analytics platform that powers our strategic fan insights across the enterprise, leveraging cutting-edge analytics to unlock the next wave of growth in college sports. By aggregating data across ticketing, sponsorship, digital and social channels, commerce, and more, Fanbase helps Learfield and our school partners to better understand how fans engage with college athletics. Fanbase allows our teams and partners to realize stronger marketing efficiency and effectiveness, as well as to increase commercial opportunities through ticket / merchandise sales, development funding, etc. This role will report to the Vice President, Data & Analytics.
Product Strategy
* Own the product vision and roadmap for core fan data and platforms capabilities.
* Translate business needs and goals into clear requirements, user stories, and success criteria.
* Prioritize team's work based on business impact, feasibility, and dependencies.
* Maintain a well-structured, continuously groomed backlog.
Execution
* Act as product owner for data engineering team, driving sprints and release planning, for data and platform related initiatives.
* Break large initiatives into clear, executable increments with defined milestones.
* Remove blockers, resolve ambiguity, and manage dependencies and risks proactively.
* Track progress with delivery metrics and ensure on-time, high-quality releases.
* Ensure new products, features, and capabilities are fully launched, documented, and adopted - not just built.
Stakeholder Management
* Align partners on priorities, timelines, and tradeoffs.
* Communicate clearly to technical and non-technical audiences.
* Manage expectations with transparency around scope, risks, and progress.
* Partner with downstream teams to ensure solutions meet real consumption needs.
Technical Product Leadership
* Collaborate closely with engineering on solution design, schemas, and data contract planning.
* Understand how data is generated, ingested, stored, transformed, and consumed across systems and various end users at Learfield deeply enough to evaluate tradeoffs.
* Define data quality, reliability, and platform performance standards and ensure they are met.
Driving Measurable Value
* Define KPIs for product performance and adoption.
* Measure and communicate business impact of delivered capabilities.
* Iterate based on usage, feedback, and metrics.
Minimum Qualifications:
* 4+ or more years of product management experience, including at least 2 years in technical or data platform product ownership.
* Strong understanding of modern data ecosystems (cloud data warehouses/lakes, ETL pipelines, orchestration, APIs, identify resolution, MDM, and data modeling).
* Demonstrated ability to drive execution through sprint leadership, backlog management, and delivery tracking.
* Ability to partner effectively with data engineers, analysts, client success teams, and business stakeholders.
* Strong problem-solving, communication, and decision-making skills with the ability to translate business needs and technical solutions.
* Experience defining success metrics and using data to measure product impact.
* Experience with customer attribute systems and marketing/CRM activation data.
* Familiarity with data governance, metadata management, and data quality frameworks.
* Prior background in engineering, analytics, or technical project delivery.
Learfield offers a full spectrum of benefits for eligible employees including Medical, Dental, Vision, Health Savings Account, Life Insurance and Other Insurance Plans, Flexible Paid Time Off (minimum 10+ days annually), including Parental Leave, 20 Paid Holidays, 401(k) + Match, and Short/Long Term Disability. Leave benefits are consistent with state and local laws, including the Colorado Health Families and Workplaces Act.
Learfield is an Equal Opportunity Employer. We provide equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
$93k-119k yearly est. Auto-Apply 19d ago
Marketing Coordinator
Hearst 4.4
Dallas, TX job
HCHB is seeking a highly organized and proactive Marketing Coordinator to serve as the operational hub of our marketing team. This role is responsible for keeping all marketing initiatives (large and small) organized, on track, and moving forward on schedule. You will bring structure to creative and campaign workflows, ensure deadlines are met, and provide the visibility and coordination required for a fast-paced, collaborative marketing environment.
This position blends project management excellence with hands-on operational support, including in-office coordination of events, shipments for national/regional events and marketing logistics. The ideal candidate is detail-oriented, highly organized, comfortable managing multiple priorities, and experienced using project management tools, including Trello and Smartsheet, to drive accountability and results.
What You Will Do
Project & Workflow Management
Serve as the central point of coordination for all marketing projects, ensuring timelines, deliverables, and owners are clearly defined and tracked.
Own and maintain project plans, production calendars, and task boards using Trello, Smartsheet, and related tools.
Manage project intake, prioritization, and scheduling to balance team capacity with business priorities.
Proactively track progress, identify risks or bottlenecks, and drive projects forward to meet deadlines.
Ensure consistent documentation, clear communication, and follow-through across all marketing initiatives.
Team & Stakeholder Coordination
Keep internal stakeholders informed through regular status updates, reporting, and clear communication.
Facilitate alignment across marketing, creative, sales, and leadership teams to ensure smooth execution.
Support team operating rhythms such as planning meetings, check-ins, and deadline reviews as needed.
Marketing Operations & On-Site Logistics
Assist with in-office coordination including event preparation, shipments, vendor deliveries, and organization of marketing materials.
Support marketing events by coordinating materials, shipping logistics, timelines, and vendor communications.
Help maintain organized systems for assets, documents, and shared resources that support the broader marketing team.
Process Improvement & Reporting
Continuously refine workflows and processes to improve efficiency, visibility, and accountability.
Create and maintain reporting dashboards that provide insight into project status, timelines, and workload.
Recommend improvements to tools, templates, and systems to enhance team productivity.
What You Will Bring
Education
Bachelor's degree in Marketing, Business, Communications, or related field required.
Experience
0-3+ years of experience in marketing project management, marketing operations, or project coordination is preferred. Entry level with intern or adhoc experience outside of marketing is ok too.
Hands-on experience with Trello and Smartsheet is preferred; familiarity with additional project or marketing tools is a plus.
Exceptional organizational skills with a high level of attention to detail.
Proven ability to manage multiple projects simultaneously in a fast-paced environment.
Strong written and verbal communication skills, with the ability to keep teams aligned and accountable.
Comfortable working both independently and collaboratively in an in-office setting.
Familiarity with healthcare workflows, particularly home health or hospice, is a strong plus.
Skills & Competencies
Highly organized, deadline-driven, and solutions-oriented.
Strong project management and cross-functional collaboration skills.
Detail-focused without losing sight of broader goals.
Dependable, proactive, and comfortable taking ownership of processes.
A strong team player who supports creative and strategic work by ensuring flawless execution.
Key Performance Indicators (KPIs)
On-time, on-scope delivery of marketing projects and campaigns.
Improved marketing team efficiency through streamlined workflows and clear prioritization.
High visibility into project status, timelines, and ownership across the marketing organization.
Strong adoption and effective use of project management tools (Trello, Smartsheet).
Successful coordination of marketing operations and logistics with minimal delays or errors.
Increased stakeholder satisfaction through clear communication and reliable execution.
About Us
Founded in 1999, Homecare Homebase, a subsidiary of Hearst Corporation is a market leader in healthcare software development providing mobile cloud-based solutions for clinical, operational, and financial improvement of home care, hospice and personal care agencies throughout the United States. Our software enables real time solutions for wireless information exchange and communication between office staff, field staff, and physicians.
Our success is fueled by our talented teams that are driven by their passion to make a difference in patient care. Our employees work in a culture that is guided by CARES values: Care, Act, Respect, Excel, and Smile (a positive attitude). If you want to work in a role where your skills have a direct influence on patient care, Homecare Homebase is the next step in your career. We are hiring team members who want to make a difference.
What You Can Expect from Us
At Homecare Homebase, we don't just help our clients succeed; we help our employees succeed. Competitive pay, robust benefits, and professional development opportunities are a few of the many reasons that Homecare Homebase is a great place to build your career.
Our Team Members Also Enjoy
Meaningful work. Our employees often tell us that their work gives them a sense of purpose because it makes a difference in the lives of clinicians and homecare staff, as well as the patients they serve.
Leaders who care. President Luke Rutledge has continued the mission to create a culture that cares - one that appreciates and takes good care of its people. As a result, being an employee of HCHB feels like being a member of a big family.
Flexibility. We value work-life balance because we know that happy employees create happy clients. That's why Homecare Homebase offers both full and part-time career opportunities to fit life's unique demands.
A company that gives back. Every year, Homecare Homebase proudly supports numerous charitable fundraising initiatives that align with our mission of empowering exceptional care and helping others in need.
This position does not provide sponsorship. All applicants should either be US Citizens or Permanent Residents eligible to work in the US without immigration restrictions.
$30k-36k yearly est. Auto-Apply 7d ago
Billing Specialist
Hearst 4.4
Dallas, TX job
The Opportunity
Homecare Homebase is searching for a Home Health and Hospice Medical Biller who will be responsible for complete and accurate billing and collections of all claims submitted for payment to Medicare insurance health care programs.
The Challenge
At Homecare Homebase, we help home health and hospice organizations across the nation overcome the business and technological challenges that stand in the way of patient care and efficiency. As a Home Health and Hospice Medical Biller, you will play an essential role in ensuring accurate and timely billing for our customers so that they can focus their time and energy on delivering high quality patient care.
You will be responsible for:
Processing, monitoring, and collecting of Medicare, Medicaid and other commercial insurance claims in accordance with payor requirements
Verifying accuracy of billing data and revising any errors
Importing/posting payments from all payor types
Creating and distributing various financial reports as needed
Timely resolution of all claims including appeals
Following up on accounts for billing and on overdue accounts for collections via phone calls, re-submissions and adjustments for billing errors
Working with personal information and maintaining patient confidentiality
What We're Looking For
Homecare Homebase's mission is to empower exceptional care among all the clients we serve. The Home Health and Hospice Medical Biller supports this mission by facilitating cash flow for our customers so they can effectively run their businesses. We are seeking:
Highly organized individuals who display a strong attention to detail
Experienced billers with a knowledge of DDE, WayStar/eSolutions, Ability, and other common clearinghouses
Analytical thinkers with strong written and verbal communication skills
Team players who are passionate about their work and will actively contribute to a positive, collaborative environment
Home health/hospice experience is preferred
Education requirements: this career opportunity requires a high school diploma.
What You Can Expect from Us
At Homecare Homebase, we don't just help our clients succeed; we help our employees succeed. Competitive pay, robust benefits, and professional development opportunities are a few of the many reasons that Homecare Homebase is a great place to build your career. Above all, employees are part of a work environment where we live our CARES values: Care, Act, Respect, Excel, and Smile.
Our Team Members Also Enjoy
Meaningful work. Our employees often tell us that their work gives them a sense of purpose because it makes a difference in the lives of clinicians and homecare staff, as well as the patients they serve.
Flexibility. We value work-life balance because we know that happy employees create happy clients. That's why Homecare Homebase offers a range of career opportunities to fit life's unique demands.
A company that gives back. Every year, Homecare Homebase proudly supports numerous charitable fundraising initiatives that align with our mission of empowering exceptional care and helping others in need.
About Homecare Homebase
Founded in 1999, Homecare Homebase is dedicated to helping our clients overcome business and technological challenges that stand in the way of clinical outcomes and operational efficiency. We work with home health and hospice organizations to tackle problems big and small. Our services are rooted in systems thinking and reach across the entire organization - from Intake to Discharge - to achieve transformative results.
Sound like a good fit? Please take a moment to apply for this position.
HCHB requires all applicants to be US citizens or have a green card allowing them to work in the US without being subject to export control restrictions.
$24k-28k yearly est. Auto-Apply 20d ago
Account Executive - Revenue Generation - Texas Christian University
Learfield Amplify 4.2
Fort Worth, TX job
Founded in 2011 on the people principles of Character, Capacity and Commitment, Learfield Amplify represents 40 collegiate athletic departments, professional sports teams and related industry organizations nationwide, with more than 170 on-site sales personnel dedicated to serving these respective relationships. The company delivers a total revenue solution through staff development, high-value expertise, and engaged fan relationships. As the sports industry and fan behavior continues to evolve, Learfield Amplify remains at the forefront of business intelligence through many of its national relationships, leading to increased revenues for teams across the country.
As the exclusive outbound arm for the University, the sales team manages many of the sales efforts for ticketed sports. As a member of the team, we provide fans, partners, businesses, and constituents of the University with outreach and access to all ticket types, including season, partial, and group tickets, and ultimately providing experiences to grow involvement and revenue generation across the board while integrating fully within the department and the community.
Learfield Amplify is actively seeking an Account Executive - Revenue Generation. Our highly valued Account Executives are a critical piece of our puzzle! Without their contributions, the property could not deliver on its commitments. The goal is to facilitate the school's outreach and revenue generation to maximize and help the University grow in attendance and revenue. If you enjoy working in a fast-paced, dynamic team environment and have prior ticket sales experience, we want to meet you!
Responsibilities:
Generate revenue through ticket sales, new donor acquisition, customer service, premium seating, hospitality and other revenue generating opportunities
Call current and past customers and cold-call new sales leads to generate revenue
Contact area businesses and individuals via phone, in-person/virtual appointments and networking events where applicable to generate revenue
Build relationships to provide repeat business and excellent customer service
Achieve and exceed weekly, monthly and annual sales goals established by management
Act proactively to create opportunities for new business with existing customers
Provide superior customer service to clients throughout the season
Miscellaneous duties as assigned by Director
Minimum Qualifications:
1+ years of sales or customer service experience.
Experience with ticketing systems and CRM software such as Salesforce a plus
1+ years history of success in ticket sales preferably with a major Division 1 university or professional sports organization
Demonstrate a proven track record in sales and building quality relationships
Have a friendly and professional telephone manner
Strong desire to learn about our business and grow your professional career
Effectively express ideas verbally and in writing
Independently take action beyond what is called for
Be able to generate original and imaginative solutions to business opportunities
Demonstrate a positive attitude
Maintain a flexible work schedule
Preferred Qualifications:
Bachelor's Degree or equivalent work experience preferred
The base pay range for this position is $13.00 per hour. Please note that this is a good faith estimate for the position at the time of posting. Individuals may also be eligible for an annual discretionary bonus and/or sales compensation based on individual and company performance. Placement on the range may vary based on factors including but not limited to job-related knowledge, skills, and experience, and geographic location.The pay rate will comply with all minimum federal, state, and local wage/salary requirements.
Learfield offers a full spectrum of benefits for eligible employees including Medical, Dental, Vision, Health Savings Account, Life Insurance and Other Insurance Plans, Flexible Paid Time Off (minimum 10+ days annually), including Parental Leave, 20 Paid Holidays, 401(k) + Match, and Short/Long Term Disability. Leave benefits are consistent with state and local laws, including the Colorado Health Families and Workplaces Act.
Learfield is an Equal Opportunity Employer. We provide equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
$13 hourly Auto-Apply 60d+ ago
Engagement Manager
Hearst 4.4
Dallas, TX job
About Us
We're a professional services company at the intersection of marketing and technology - partnering with ambitious brands to solve complex challenges, accelerate growth, and drive performance. Our integrated teams combine strategic insight, creative execution, data fluency, and technical expertise.
We believe our biggest asset is our combination of different backgrounds, cultures, and disciplines that come together to form iCrossing community. What we do starts with our people.
We are part of the Hearst Corporation, the world's leading media, entertainment, and content company, which gives us access to the most valuable data and insights, talent and audiences.
About this job
The Engagement Manager is a role that will join a team focused on driving digital marketing transformation at the enterprise-level for an account. This individual will have a proven record of accomplishment in leading, delivering, and managing complex digital solutions for our clients. Candidate should have the ability to manage projects through scope/discovery, estimation, UX, Creative, and Technical development/deployment.
The ideal candidate will have a solid background in adapting Iterative and Agile methodologies, especially the management of parallel workstreams and coordination with multiple technical and creative partners.
They will also possess experience identifying opportunities to grow and improve clients' digital capabilities and will be tasked with building trusted, long-term relationships with key stakeholders across the client's organization. Candidates with relevant experience in management consulting, digital transformation, and digital business strategy will be strongly considered. This full-time role requires 2 days per week in the office.
Responsibilities
Lead end-to-end the direction and day-to-day execution of client digital program, including directing engagement team members on the account.
Manage project workstreams through the full development lifecycle while serving as the primary communication point with client's other creative and technology partners.
Responsible for tracking sprint progress and managing program backlogs. Work in a dynamic environment with onshore and offshore development teams.
Maintain project plans, resource assignments, and other project related documents and publish to appropriate stakeholders, including regular updates to iCrossing's resource planning system.
Ensure resources are allocated and staffed to facilitate delivery, including collaboration with Discipline Leads to ensure alignment to delivery plans and commercial targets.
Maintain an operational model that drives business outcomes and improve engagement leadership practices across the team through methodology and clear, repeatable processes. Monitor and enhance operational model over time to meet and exceed client expectations in the context of business goals/outcomes, client org structure, and program trajectory.
Provide leadership to develop custom approaches and solutions to client's program challenges. Drive development of appropriate staffing plans to deliver against new initiatives and client annual renewals.
Build strong and lasting relationships with multiple client contacts. Develop relationships with key client partners to help evangelize iCrossing's expertise as a strategic and pragmatic delivery partner, with guidance and partnership from executive sponsors.
Develop a detailed knowledge of iCrossing services, capabilities, and differentiators.
Cultivate client relationships through content, communication, reliability and relatability
Mentor and nurture talent on the team
Collaborate, develop and strategize account plans to meet growth targets.
Maintain the client partnership, including greater incorporation of insights into plans and vision for the client, and deliver goals.
Track progress toward goals and commitments for the program, and report on them to decision-makers both purely to inform them and to drive progress toward greater advancement
Own service quality and partner with competency leaders on problem mitigation and risk management communications
Skills & Experience:
8+ years of related work experience, major strategic consulting firm background preferred
Bachelor's Degree; advanced degree or MBA a plus
Fast, accurate, and authoritative analysis, forecasting, and decision-making
Deep expertise in assembling and management digital experience transformation programs
Comfort with ambiguity and broad requests, and able to both clearly validate understanding and answer with concrete projects and industry-leading work product
Ability to communicate technical concepts to non-technical audiences.
Possess a strong background in technology and development projects. Experience with Adobe AEM and Adobe Cloud Services are preferred but not required.
Understanding of business requirements, user stories, and acceptance criteria.
Strong commercial and business acumen
Record of lasting, mutually beneficial business relationships
Exemplary verbal and written communication skills including storytelling and presentation
Leadership ability, especially to drive action without direct authority
Exceptional analytical and quantitative problem-solving skills
Ability to both individually build and fully delegate to a team the construction of a clear, focused presentation for any audience
Skills to communicate and break down complex ideas effectively
Strong presentation skills with proficiency in either PowerPoint or KeyNote
A balanced sense of the immediate and practical against long-term, visionary thinking
Understands the value of service and the ability to evaluate client needs
Experience managing and maintaining customer relationships
Ability to collaborate with cross-functional internal departments to contribute to new business
Ability to adapt to rapidly changing business needs and priorities. Must thrive in a fast-paced environment with high-rates of change.
Applies ingenuity and determination to find the best possible options to support business needs.
Takes ownership of outstanding issues, is accountable, and establishes a high level of credibility with others in the organization
Respects other people's opinions and suggestions and works to create an “environment of trust.”
For New York City, the estimated salary range for this position is between $119,000 and $160,000. For Chicago, the estimated salary range for this position is between $107,000 and $144,000. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law.
We also offer a competitive benefits package that includes:
Medical, dental, vision, life and disability insurance
401(k) Retirement Plan
Flexible Spending & Health Savings Account
Paid holidays, vacation, and sick time
Parental Leave
Employee assistance program and other company benefits
$33k-50k yearly est. Auto-Apply 55d ago
Intake Services Specialist
Hearst 4.4
Dallas, TX job
The Opportunity
Homecare Homebase is searching for an Intake Specialist to join our Clinical Operations Services team, helping drive best in class Clinical Operations outsourcing services. This exciting opportunity will include providing outsourced intake services that drives an ROI for our clients, enhancing the value proposition of the EMR solution, and the Homecare Homebase brand. This will allow the homecare provider to continue to focus on their exceptional patient care services.
The Challenge
At Homecare Homebase, we help home health and hospice organizations across the nation overcome the business and technological challenges that stand in the way of patient care and efficiency. As an Intake Specialist you will perform the referral intake process on the behalf of contracted clients and ensure that all service level agreements are being met. This is a full time position with robust benefits and an exceptional company culture.
What We're Looking For
Homecare Homebase's mission is to empower exceptional care among all the clients we serve. The Intake Specialist supports this mission by providing quality, accuracy, and timeliness of all functions of the intake services division.
Responsibilities Include:
The performance of all referral intake duties:
Receive referral documentation from referral source portal, e-fax or agency staff
Review and evaluate referral documentation for appropriateness based on regulatory and payer requirements as well as agency policies and procedures
Performance of accurate data entry and document attachment creating patient's medical record
Timely completion of all intake workflow stages in HCHB, including coordination notes in accordance with agency policies
Confirm validity and accuracy of patient demographics, physician, and payer information
Collaborate closely with Authorization department to assure timely confirmation of payer eligibility for all ordered disciplines and services
Provide timely, updated communications with agency leadership, managers, schedulers and sales
Initiate communication with referral sources to resolve referral documentation issues
Initiate contact with patients or caregivers as necessary to complete the intake process
Understand the use of HCHB analytics and intake dashboard reports as required for development and monitoring of intake KPI
Requirements:
Bachelor's Degree, preferred
2 years Home Health intake, medical records or scheduling experience
Home Health intake or office manager experience, preferred
Proficient computer skills
Knowledgeable in use of Outlook Email, MS Teams, MS Word, MS Excel, MS PowerPoint
Knowledgeable in Home Health agency administrative operations and regulatory requirements
Experience with HCHB software workflow
Experience with online e-fax and referral portals, Worldview, Forcura
Ability to organize and prioritize tasks
Ability to communicate professionally, both written and verbal communication
Exceptional customer service skills with both internal and external customers
Ability to work after hours and weekends, as needed
What You Can Expect from Us
At Homecare Homebase, we don't just help our clients succeed; we help our employees succeed. Competitive pay, robust benefits, and professional development opportunities are a few of the many reasons that Homecare Homebase is a great place to build your career.
Our Team Members Also Enjoy
Meaningful work. Our employees often tell us that their work gives them a sense of purpose because it makes a difference in the lives of clinicians and homecare staff.
A Leader who cares. President Luke Rutledge has continued the mission to create a culture that cares- one that appreciates and takes good care of its people. As a result, being an employee of HCHB feels like being a member of a big family.
Flexibility. We value work-life balance because we know that happy employees create happy clients. That's why Homecare Homebase offers both full- and part-time career opportunities to fit life's unique demands.
A company that gives back. Every year, Homecare Homebase proudly supports numerous charitable fundraising initiatives that align with our mission of empowering exceptional care and helping others in need.
About Homecare Homebase
Founded in 1999, Homecare Homebase is dedicated to helping our clients overcome business and technological challenges that stand in the way of clinical outcomes and operational efficiency. We work with home health and hospice organizations to tackle problems big and small. Our services are rooted in systems thinking and reach across the entire organization - from Intake to Discharge - to achieve transformative results.
Sound like a good fit? Please take a moment to apply for this position.
This position does not provide sponsorship. All applicants should either be US Citizens or Permanent Residents eligible to work in the US without immigration restrictions.
$30k-36k yearly est. Auto-Apply 39d ago
RCS System Administrator
Hearst Communications 4.4
Dallas, TX job
The Opportunity Homecare Homebase is searching for an RCS System Administrator who will support the HCHB Revenue Cycle Management Operations Team and customers through payor setup management, claims management, and rejected claims management. The Challenge
At Homecare Homebase, we help home health and hospice organizations across the nation overcome the business and technological challenges that stand in the way of patient care and efficiency. As an RCS System Administrator, you will play an essential role in ensuring the long-term success of HCHB Revenue Cycle Management Customers through intentional, regular conversations and reporting.
You will be responsible for:
* Meeting or exceeding established productivity and quality standards
* Performing weekly system administration billing analyst calls with each branch location of assigned customers
* Escalate revenue cycle aging issues to customer's Executive Leadership team (should weekly calls not produce needed results)
* Assist customer in working down their unbilled items, thereby having a deep understanding of scheduling, orders management and medical records management within Homecare Homebase
* Understand the client's needs and engagement goals and strategy around managing their Accounts Receivable and financial data
* Prepare and present analytical reports on a monthly basis to customer's executive leadership team, reporting net collection rates, billing statistics, and MEC reporting metrics
* Utilize product knowledge to offer solutions to internal billing team when claim rejections occur and to manage payor setup, payor contracts, and payor rates
* Maintain a deep understanding of financial processes, including eligibility/authorization, billing/collections, clearinghouse engagement, EDI standards, and cash posting
* Communicate claim rejection patterns to Director of Revenue Cycle Management
* Exhibit analytical, critical-thinking skills to achieve a return on investment for revenue cycle customer
* Assist with Revenue Cycle Management proposals if needed
* Creating documentation for our knowledge base
* Exemplifying CARES core values to promote a positive work environment and adherence to core values
What We're Looking For
Homecare Homebase's mission is to empower exceptional care among all the clients we serve. The Client Success System Administrator supports this mission by understanding the customer's needs and goals and providing solutions within the system as it exists today.
We are seeking:
* Highly organized persons who work well under the pressure of multiple projects and deadlines, display active listening, and are detail-oriented
* Driven individuals who remain engaged in their own professional growth and thrive under clearly defined goals and ample career opportunities
* Quick learners with strong problem solving and creative, analytical thinking abilities
* Skilled professionals who are well-versed in the home health and hospice industry and in the HCHB product specifically around financial systems and financial management
* Strong written and verbal communicators who are empathetic to customer needs, have strong presentation skills, and desire to make a difference in the lives of others
* Team players who are passionate about their work and will actively contribute to a positive, collaborate environment
* Effective leaders who demonstrate strong ownership abilities and are capable of driving resolutions to meet department and company goals
Education requirements: this career opportunity requires a bachelor's degree or an equivalent combination of some college and significant work experience.
What You Can Expect from Us
At Homecare Homebase, we don't just help our clients succeed; we help our employees succeed. Competitive pay, robust benefits, and professional development opportunities are a few of the many reasons that Homecare Homebase is a great place to build your career.
Our Team Members Also Enjoy
Meaningful work. Our employees often tell us that their work gives them a sense of purpose because it makes a difference in the lives of clinicians and homecare staff.
A Leader who cares. President Luke Rutledge has continued the mission to create a culture that cares- one that appreciates and takes good care of its people. As a result, being an employee of HCHB feels like being a member of a big family.
Flexibility. We value work-life balance because we know that happy employees create happy clients. That's why Homecare Homebase offers a range of career opportunities to fit life's unique demands.
A company that gives back. Every year, Homecare Homebase proudly supports numerous charitable fundraising initiatives that align with our mission of empowering exceptional care and helping others in need.
About Homecare Homebase
Founded in 1999, Homecare Homebase is dedicated to helping our clients overcome business and technological challenges that stand in the way of clinical outcomes and operational efficiency. We work with home health and hospice organizations to tackle problems big and small. Our services are rooted in systems thinking and reach across the entire organization - from Intake to Discharge - to achieve transformative results.
Sound like a good fit? Please take a moment to apply for this position.
HCHB requires all applicants to be US citizens or have a green card allowing them to work in the US without being subject to export control restrictions.
#LI-Hybrid
#LI-AW1
$63k-77k yearly est. 5d ago
Contract & Legal Operations Manager
Hearst 4.4
Dallas, TX job
The Opportunity:
Reporting to the Head of Revenue Operations, this role will serve as a critical liaison between Sales, Finance, Legal, and Account Executives, supporting business agility while managing contractual risk. This role is responsible for preparing, negotiating, and reviewing a wide range of company contracts and business agreements, ensuring legal compliance and alignment with corporate objectives. The ideal candidate will bring a detail-oriented, collaborative approach to risk assessment, documentation, and stakeholder communication. Additionally, this role will play a key part in developing and refining contract processes and supporting our sales teams with managing new requests for proposal (RFP) to improve efficiency and scalability.
What You Will Do:
Develop and implement strategies for the interpretation, review, and management of customer contracts to support business goals and mitigate risk
Collaborate with Finance, Sales, and Account Executives to evaluate and execute contracts, amendments, NDAs, and other legal documents
Advise internal stakeholders on legal and contractual matters, including identifying, managing, and communicating risks and opportunities in business transactions
Serve as a liaison with Hearst Legal, ensuring adherence to broader legal, finance, and risk requirements
Ensure timely review, approvals, and compliance for all contract-related requests
Assist with the setup, configuration, and ongoing maintenance of the DocuSign Contract Lifecycle Management (CLM) system including the management of our CLM contract library
Communicate contractual terms and conditions clearly and effectively to internal stakeholders at all levels
Develop, implement, and maintain contract-specific policies and procedures that align with company objectives and promote operational efficiency
Maintain current knowledge of relevant legislation and collaborate with Hearst Legal on necessary updates or actions
Contribute to cross-functional initiatives and special projects as assigned
RFP Lifecycle Management
Lead the end-to-end response process for RFPs, including timeline development, resource allocation, and final submission.
Serve as the central point of contact for all proposal activities across internal departments such as Sales, Legal, Product, Finance, and Marketing.
What You Will Bring:
Minimum of 3 years of experience managing customer and commercial contracts
Strong paralegal skills, including direct experience drafting, redlining, and negotiating NDAs and MSAs
Familiarity with SaaS contracting models, including usage-based pricing structures
Experience supporting customer contracts in a healthcare software or technology environment
Proficiency with Microsoft Office, DocuSign CLM, and Salesforce
Strong analytical and critical thinking skills with the ability to simplify complexity, resolve discrepancies, assess risk, and deliver sound recommendations
Proven track record of meeting deadlines and managing multiple priorities in a fast-paced, results-driven environment
Strong project management skills and ability to coordinate effectively across all levels
Excellent verbal and written communication skills, with the ability to influence and engage stakeholders across departments
A collaborative mindset with a strong work ethic, attention to detail, and a proactive, solution-oriented approach to problem-solving
Displays humility, curiosity, adaptability, and a continuous improvement mindset
About Us
Founded in 1999, Homecare Homebase, a subsidiary of Hearst Corporation is a market leader in healthcare software development providing mobile cloud-based solutions for clinical, operational, and financial improvement of home care, hospice and personal care agencies throughout the United States. Our software enables real time solutions for wireless information exchange and communication between office staff, field staff, and physicians.
Our success is fueled by our talented teams that are driven by their passion to make a difference in patient care. Our employees work in a culture that is guided by CARES values: Care, Act, Respect, Excel, and Smile (a positive attitude). If you want to work in a role where your skills have a direct influence on patient care, Homecare Homebase is the next step in your career. We are hiring team members who want to make a difference.
What You Can Expect from Us
At Homecare Homebase, we don't just help our clients succeed; we help our employees succeed. Competitive pay, robust benefits, and professional development opportunities are a few of the many reasons that Homecare Homebase is a great place to build your career.
Our Team Members Also Enjoy
Meaningful work. Our employees often tell us that their work gives them a sense of purpose because it makes a difference in the lives of clinicians and homecare staff, as well as the patients they serve.
Leaders who care. President Luke Rutledge has continued the mission to create a culture that cares - one that appreciates and takes good care of its people. As a result, being an employee of HCHB feels like being a member of a big family.
Flexibility. We value work-life balance because we know that happy employees create happy clients. That's why Homecare Homebase offers a range of career opportunities to fit life's unique demands.
A company that gives back. Every year, Homecare Homebase proudly supports numerous charitable fundraising initiatives that align with our mission of empowering exceptional care and helping others in need.
Sound like a good fit? We'd love to hear from you.
This position does not provide sponsorship. All applicants should either be US Citizens or Permanent Residents eligible to work in the US without immigration restrictions.
$72k-118k yearly est. Auto-Apply 60d+ ago
Senior Partner Success Associate
Learfield 4.2
Dallas, TX job
The Senior Partner Success Associate is a midlevel role within the Partner Success team at EDGE, Learfield's media agency. With at least 4 years of experience in project management, marketing operations, or digital campaign delivery, this individual brings structure, clarity, and process to the full campaign lifecycle, from intake and kickoff through optimization and reporting. This specific role specializes in orchestrating flawless campaign execution across our largest and most complex accounts, serving as the operational liaison between Partner Success and internal activation teams including Media, Creative, Analytics, and Business Operations. They play a critical role in ensuring internal teams deliver on client expectations with excellence and efficiency.
This is an ideal role for someone who thrives in the details, loves cross-functional coordination, and is passionate about driving operational excellence in a fast-paced agency environment
Essential Duties & Responsibilities:
Project & Campaign Execution
Own project timelines, tasks, and cross-functional workflows for campaign launches, optimizations, and wrap-ups.
Serve as the central point of coordination between Partner Success and internal teams (Media Activation, Creative, Business Operations, and Analytics).
Ensure campaign milestones and deliverables are completed on time, accurately, and in alignment with client goals kickoff meetings, task check-ins, QA reviews, and post-campaign retrospectives.
Track live campaign status and escalate blockers or misalignments as needed.
Project Management Systems & Process Optimization
Configure and maintain project management tools (e.g., ClickUp) for efficient task planning, ownership, and tracking.
Build templates, timelines, and workflows that scale with account needs and promote consistency across pods.
Support intake and scoping of campaign requests, ensuring clarity in priorities, resourcing, and timelines.
Partner with Business Operations and Partner Success leadership to document SOPs and drive adoption of PM best practices.
Internal Communication & Coordination
Ensure clear and timely communication of campaign timelines, expectations, and updates across teams.
Act as the “glue” between departments, facilitating seamless collaboration and ensuring shared accountability.
Provide status updates to Partner Success Managers and Sr. Managers, keeping all stakeholders informed of project health and progress.
Documentation, File Management & Reporting Support
Maintain well-organized documentation for campaigns, including briefs, timelines, QA checklists, and wrap reports.
Ensure version control and centralized access to campaign materials and files.
Collaborate on reporting deliverables, compiling performance data and ensuring timely delivery to Partner Success leaders.
Team Support & Operational Excellence
Support Partner Success pods by reducing executional burden on Managers and Associates, allowing them to focus on client strategy and communication.
Identify workflow inefficiencies and contribute to process improvement initiatives that increase team velocity and effectiveness.
Contribute to department-wide projects that scale campaign delivery and improve the internal Partner Success experience.
Minimum Qualifications:
4+ years of experience in project management, marketing operations, or campaign execution in an agency or digital marketing environment.
Proven track record of managing complex timelines and multi-stakeholder projects with accuracy and attention to detail.
High proficiency with project management software (ClickUp, Asana, Monday.com, or similar).
Strong communication and organizational skills - able to manage multiple priorities and communicate effectively across departments.
Familiarity with digital marketing channels (e.g., Meta, Google Ads, The Trade Desk) and understanding of the campaign lifecycle.
Collaborative, resourceful, and solutions-oriented mindset with a strong sense of ownership.
Excels in a fast-paced environment, adapts quickly to change, and finds satisfaction in making complex projects run smoothly.
Team Culture & Growth
Demonstrate LEARFIELD values: Build Trust, Be Fans of One Another, Power Tomorrow, Create & Connect Communities, and Have Fun.
Serve as an internal leader and role model for process excellence and team collaboration.
Take initiative in personal and professional development with a growth mindset and desire to continuously improve.
Learfield offers a full spectrum of benefits for eligible employees including Medical, Dental, Vision, Health Savings Account, Life Insurance and Other Insurance Plans, Flexible Paid Time Off (minimum 10+ days annually), including Parental Leave, 20 Paid Holidays, 401(k) + Match, and Short/Long Term Disability. Leave benefits are consistent with state and local laws, including the Colorado Health Families and Workplaces Act.
Learfield is an Equal Opportunity Employer. We provide equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.