Service Planning Agent
Guest service representative job in Greensboro, NC
Recruitment Incentive: Applicants may be eligible for a $40,000 recruitment incentive in accordance with regulatory requirements. Click apply for complete details on the recruitment incentive details and eligibility. Be tomorrow's Secret Service.
During the course of their careers, special agents carry out assignments in both investigations and protection and may be assigned to multiple duty stations throughout the U.Conducting criminal investigations pertaining to financial obligations of the United States.
* Planning and implementing security designs for National Special Security Events.
This is no ordinary job, and our special agents are no ordinary individuals. Show us you have the talent and background we need, and we'll show you the rewards that come with being a special agent in the U.Carry and use a firearm. Maintaining firearm proficiency is mandatory.
Be at least age 21 at the time of application and less than age 37 at the time you receive a conditional offer of employment, unless you have previous service in a Federal Civilian Law Enforcement position covered by special law enforcement or firefighter retirement provisions, including early or mandatory retirement. Applicants with veteran's preference must receive a conditional offer of employment prior to reaching age 40 to continue in the application process.
You must obtain a Top Secret Clearance and retain it during your career.
Possess uncorrected visual acuity of no worse than 20/100 binocular, possess corrected visual acuity of 20/20 or better in each eye.
Submit to a drug test prior to your appointment and random drug testing while you occupy the position.
Complete 13 weeks of intensive training at the Federal Law Enforcement Training Center(FLETC) in Glynco, GA and 18 weeks of specialized training at the James J. Rowley Training Center in Laurel, MD.
Sign a mobility agreement stating your willingness to accept assignments anywhere within the United States and overseas.
Certify that you have registered with the Selective Service System or are exempt from having to do so, if you are a male applicant born after December 31, 1959.
By applying, you consent to your information being transmitted by Get It to the Employer, as data controller, through the Employer's data processor SonicJobs.
See United States Secret Service Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at
Experienced Service Advisor
Guest service representative job in Greensboro, NC
Job DetailsJob Location Greensboro Nissan - Greensboro, NCSalary Range $80000.00 - $100000.00 Commission/year Job Shift Open to ClosingDescription
$80k-$100k+ Yearly Earning Potential for Top Performers
Yearly Accrued PTO
Prior Nissan/Infiniti Service Advisor Experience Preferred
Greensboro Nissan, a Hudson Automotive Company, is actively seeking Experienced Service Advisors to join our award-winning, high-volume service team.
Hudson Automotive Group, founded in 1948, is a third-generation, family owned & operated business proudly serving customers with all their automotive needs. Hudson Automotive has grown from a single location in Providence, KY to a multistate, multi-franchise organization with over 50 dealerships and more than 4,000 employees throughout 8 States concentrated in the Southeast.
Why choose Greensboro Nissan and Hudson Automotive Group?
Competitive Compensation ($80k-$100k+ Yearly Potential for Top Performers)
Additional Manufacture Incentives/Bonuses
Company Provided Training and Career Development
Internal Advancement Opportunities
5-day Work Week, Alternating Saturdays
Previous Service Advisor Experience is Required
Prior Nissan/Infiniti Service Advisor Experience Preferred
Other Benefits we offer:
Medical, Dental, Vision Insurance
Life Insurance
401k with match
Paid Vacation/Holidays
Accrued PTO
Employee development through training and advancement opportunities
Employee discounts on products & services
Balanced work schedule
Qualifications:
Proven experience delivering a strong customer experience.
Ability to successfully guide customers throughout the service process.
Customer Relationship Management (CRM) Software Experience.
Excellent communication skills.
Strong amount of emotional intelligence.
Our dealerships have been repeatedly recognized for outstanding customer service and have received Toyotas President's Award, Nissans Global Award, Fords President's Award and the Honda Presidents Award for their dedication to excellence. In 2019, Hudson Automotive was voted Best Places to Work in South Carolina.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
#T1
Racquet Sports Front Desk Attendant-Part time
Guest service representative job in Greensboro, NC
Position: Part-Time Front Desk Attendant - Racquet Sports Department: Racquet Sports Location: Greensboro Country Club - Greensboro, NC Join Our Team at One of the Nation's Premier Country Clubs Greensboro Country Club is seeking friendly, reliable, and motivated individuals to join our Racquet Sports team. This is an excellent opportunity for college students, young professionals, or retirees who take pride in their work and want to gain hands-on experience in a premier private club environment. As a Front Desk Attendant, you'll be the face of our racquet sports facilities-greeting members, assisting with reservations, and helping keep our vibrant tennis and pickleball operations running smoothly. What You'll Do:
Welcome and engage with members in a professional, personable manner
Manage court reservations and assist with scheduling lessons and events
Maintain an organized and inviting pro shop and front desk area
Support racquet sports staff with daily operations and communications
Assist with opening and closing procedures, including light cleaning and court preparation
Provide outstanding customer service and contribute to a positive team culture
What We're Looking For:
Dependable and hard-working individuals with a professional, upbeat attitude
Excellent communication and interpersonal skills
Honest, reliable, and willing to go the extra mile for members and teammates
Availability to work varied shifts (8:30 a.m.-3:30 p.m. or 3:00 p.m.-10:00 p.m.) at both club locations
Reliable transportation is required
Why You'll Love Working Here:
Competitive hourly pay ($12/hour)
Double time for holidays worked
Complimentary daily meal
Access to golf on Mondays
Employee wellness events and parties
401(k) with company match
Great experience in a high-end hospitality environment
Auto Customer Service Reps
Guest service representative job in Greensboro, NC
615 Hwy 66 S, Kernersville, NC 27284
Automotive GM Technician / MechanicUp to $50 per Hour Based on Experience Bi-Annual Production BonusesA/C Shop - Multiple Bays Available PTO Awarded Day One 13 Days Awarded as of January 2026Only Parks Automotive Group has the Technician for Life program that includes production bonuses paid out twice a year, outstanding PTO and high quality of work/home life with being closed on the weekends!
At least 2 years GM Experience Required!
NO Saturdays or Sundays EVER!
Hours: 8:00 am to 5:00 pm
Our Parks Chevrolet Kernersville dealership has a substantial presence in the South Carolina market and is proud to be to be part of Parks Automotive Group. When you join Parks Automotive, you are joining a dealership that is currently in high growth and expansion mode.
Parks Chevrolet Kernersvilleis seekingexperienced GM ServiceTechnicians / Mechanicsto support our growing service departments. If you are seeking a new place to call home, North Carolina is your place!!!We pay Top Dollar for Technicians with a good track record! We are proud of the expert, friendly, and knowledgeable staff we have, and we want you to join our team! Please apply now for a Confidential interview!
What we offer:
No Saturdays or Sundays EVER
8-5 schedule
Pay based on GM training, up to $50/hour
2x year bonus to pay for your summer vacation and holiday shopping!
Bi-annual technician appreciation dinners with prizes!
Career path for newer technicians
PAID TRAINING, PAID TRAVEL, PAY RAISES WITH TRAINING!
Experienced and supportive management
**Confidential interviews and after-hours tour of the shop if necessary**
We also offer:
Medical, Dental, and Vision insurance after 60 days
Short / Long-Term Disability after 60 days
401(k) retirement plan
PTO awarded day one 13 days awarded as of January 2026
Professional working environment
Career advancement opportunities!
Why Parks Chevrolet Kernersville?
We believe relationships matter, whether with customers, employees, or the community. Our team operates with integrity, energy, and a shared commitment to excellence.
We are proud to have been awarded Best customer service for a GM dealership.
As Forsyth Countys trusted Chevy dealer, we offer a robust selection of new and pre-owned vehicles, giving you the tools to succeed.
Parks Automotive Group is expanding across multiple states. Join a dealership with deep roots and a forward-looking vision.
From updated facilities to collaborative leadership, we equip our team with what they need to thrive.
Essential Duties and Responsibilities include:
Examines customer vehicles.
Identifies necessary vehicle repairs and maintenance.
Maintains CEI at or above company standards.
Estimates cost of repairs.
Performs vehicle repairs and maintenance.
Documents services performed.
Performs services efficiently and according to dealership guidelines.
Follows dealership and manufacturer service guidelines.
Requests necessary parts.
Follows Safeguards rules and regulations.
Provides professional level customer service to both external and internal customers that meets or exceeds dealership and manufacturer standards of excellence.
Consistently maintains our state-of-the-art shops and our dealership properly in a very neat, clean, and safe manner.
Qualifications/Requirements Service Technician:
At least 2 years experience required.
GM certification is a plus!
Transmission, heavy-line, and engine drivability experience pays top dollar.
A high level of motivation and demonstrated ability to learn and succeed.
Ability to read and comprehend instructions and information.
Proven knowledge of vehicle mechanical operations.
Professional appearance.
High school diploma or equivalent required.
Excellent communication skills.
Valid in-state drivers license with good driving record.
Please upload your resume.Completing the online assessment will grant you priority consideration!
Must be authorized to work in the U.S. without sponsorship and be a current resident.
Must pass pre-employment testing to include background checks, MVR, and drug screen.
We are an Equal Opportunity Employer.
All qualified applicants considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.
RequiredPreferredJob Industries
Customer Service
Receptionist - Guest Service Representative
Guest service representative job in Greensboro, NC
Job Description
Are you passionate about providing exceptional care for pets? Do you thrive in a fast-paced and dynamic work environment? If so, Almost Home Boarding and Grooming in Greensboro, North Carolina, is looking for a talented part-time Receptionist/Guest Service Representative to join our team! Get ready to embark on an exciting journey where you'll be surrounded by furry friends and play a crucial role in creating a positive experience for both pets and their owners. If you're ready to unleash your potential and be a part of a thriving pet care community, keep reading!
This position earns a competitive pay of $10 per hour along with comprehensive benefits such as free pet boarding, grooming discounts, bonuses, merit-based raises, charitable donation opportunities, and gift cards. This part-time role provides a flexible schedule of 4-5 days per week, allowing for a balance between work and personal commitments. We value our team member's contributions to the well-being of our furry guests and strive to create a fulfilling and enjoyable work environment.
WHO WE ARE
Almost Home Boarding & Grooming is Greensboro's premier pet boarding and grooming facility. We offer unmatched service and the same level of care and comfort that our customers give their pets at home. Everything we do is based on our core values of hard work, fun, positivity, teamwork, communication, kindness, cleanliness, and the pursuit of excellence.
Our work environment is extremely supportive and conducive to learning and growing. We hire our people because they are fun! We love being around our staff and we know you will too. Plus, we offer generous wages, benefits, and perks!
EMBARK ON AN EXCITING JOURNEY AS A RECEPTIONIST/GUEST SERVICE EXTRAORDINAIRE AT ALMOST HOME BOARDING AND GROOMING!
As a Receptionist/Guest Service Representative at Almost Home Boarding and Grooming, you play a crucial role in providing exceptional service to our pet owners and their beloved companions. In this role, you are responsible for answering phone calls, assisting customers with inquiries, and ensuring a smooth check-in and check-out process for pets. You verify that all pets have up-to-date vaccinations before their appointments, ensuring a safe and healthy environment. With your excellent communication and organizational skills, you handle multiple tasks simultaneously, providing pet owners with the information and assistance they need. By creating a welcoming and friendly atmosphere, you contribute to the positive experience of our customers and their furry friends, making Almost Home Boarding and Grooming the go-to destination for exceptional pet care.
To be considered for this role, you should meet the following minimum requirements:
High School Diploma or GED.
At least 6 months of experience working in
Ready to Join Our Pet-Loving Team? Apply now through our quick and easy 3-minute application process and take the first step toward an exciting career as a Receptionist/Guest Service Representative. Unleash your passion for pets and be part of a dynamic and rewarding work environment. Don't miss this opportunity to make a meaningful impact in the lives of our furry friends and their owners. Apply today and let your journey begin!
Location: 27455
Job Posted by ApplicantPro
Guest Service Agent
Guest service representative job in Archdale, NC
Guest Service Agent
is only a general summary of the duties a Guest Service Agent is to perform. Other duties, which are not listed, may be required from time to time.
General Job Description
Be ready to begin work at the specified time.
Greet guests; check them in and out with friendliness, speed and accuracy.
Maintain all paperwork as required by your shift. Initial and date when applicable.
Maintain accuracy in handling cash. Responsible for the cash drawer and balancing shift report. Know how to handle money and make changes correctly.
Operate switchboard and transfer calls as required by shift.
Keep all business confidential on and off duty.
Know room rates, locations, and furnishings of all rooms.
Know physical make-up of building - interior and exterior.
Promote membership in the franchise's membership club.
Help secure lodging for guest by referrals when hotel is full.
Know what attractions, restaurants, and events are available. Be familiar with the specific publications and maps for providing directions.
Be polite and present a friendly and caring image.
Take and record reservations with accuracy, confirm as requested. When a guest checks out, inquire if you can be of help to them in making lodging reservations for another Daly Seven property.
Check credit cards and guaranteed reservations for validity and acceptability.
Know status of reservations on a daily and future basis.
Be able to handle guest complaints.
Know emergency procedures and how to respond. Be familiar with the fire system and how to shut if off if there is a false alarm.
Each employee is part of the hotel security team and is responsible for reporting any potential hazards to the management and should investigate in the absence of the manager any alleged injuries, which occur on the premises. An Incident Report (guests) or Accident Report (for employee injury) should be completed. Show concern and consideration for the guest, but never acknowledge responsibility.
Know where gas, electric, water cut off, and breakers are located.
Know location of emergency lights.
Each shift must keep lobby and office area clean at all times.
Know the computer operations including procedures for shut down when necessary.
Desk clerks should know how to set up and maintain continental breakfast, as well as how to make coffee properly.
Know the location of the ADA box and how to use it.
Complete Call Back Sheet and file.
Complete Room Availability form.
Complete Comment Log for your shift.
Complete Shift Verification Form.
Perform all other duties as assigned.
Front Desk Attendant
Guest service representative job in Winston-Salem, NC
This Front Desk Attendant provides daily office support to the Animal Services Department and is located at the Forsyth County Animal Shelter. Performs a variety of office tasks as a generalist in support of administrative, program, or technical operations. Functions include answering telephones, providing general information, and routing calls and messages; maintaining records, reports, and filing; direct and indirect public contact. This position screens and directs clients and visitors; explains a wide variety of readily available information. Assembles and summarizes specific information from files or other resources for the preparation of reports. Utilizes various types of software and databases to process invoices, payments, orders, and reservations. Establishes and maintains files, records, and contracts. Maintains office calendars and performs data entry. Responds to requests for information, and performs related work as required. High level of customer service and organizational skills are essential.
This position will process animal intake paperwork for the Animal Shelter and will interact with animals of various types, and will transfer animals to kennels when necessary. As a part of the overall goal of Animal Services, this position will also assist with shelter tasks such as cleaning and showing animals to possible adopters.
Distinguishing Features
Qualified candidates must have general knowledge of office procedures and proper record keeping, and be proficient with computers. Must have the ability to communicate effectively, use a variety of office equipment, provide excellent customer service to our public, and maintain effective working relationships with other employees. The ideal candidate will be comfortable around various types of animals and have a general knowledge of the proper care and treatment of animals, including safe handling procedures. Requires lifting up tp 10 lbs. occasionally or sitting most of the time.
Minimum Education and Experience
* Graduation from high school or GED.
* At least one year of office/clerical experience required.
* Experience with Microsoft Office and database systems .
* An equivalent combination of education and experience may be considered for minimum qualification requirements.
* Bilingual in Spanish is a plus.
Essential Duties and Responsibilities
* Creates, updates, and maintains records, both physical and electronic. Scans and e-files daily paperwork.
* Ensures all kennel cards are up to date and color coded with volunteer labels.
* Maintains and stocks all forms and front office supplies.
* Manages cash drawer and makes bank deposits when necessary.
* Assist with the training of and oversees the duties of front office volunteers as needed.
* Cleans and sanitizes front office area following animal shelter protocols.
* Ability to work irregular or extended hours, weekends, and holidays when necessary.
* Assist with or handles animals as necessary.
* Performs other tasks or duties as assigned to ensure the successful operation of the shelter.
Front Desk Agent
Guest service representative job in Greensboro, NC
Triad Lanes in Greensboro, NC is looking for one front desk agent to join our 38 person strong team. We are located on 21 Oak Branch Dr.. Our ideal candidate is self-driven, punctual, and hard-working.
Responsibilities
Greet and welcome guests in a friendly and professional manner
Answer and screen phone calls
Organize and schedule meetings as needed
Maintaining office cleanliness and organization of resources
Qualifications
Proven experience working as a front desk agent or similar position
Excellent customer service skills and courteous phone manner
Time-management and organizational skills
We are looking forward to reading your application.
Night Auditor / Front Desk Representative, Proximity Hotel
Guest service representative job in Greensboro, NC
Night Auditor / Front Desk Representative Location: Proximity Hotel, Greensboro, North Carolina Hours: Full Time Proximity Hotel is looking for a friendly and energetic Night Auditor / Front Desk Representative to join their team of enthusiastic hospitality professionals who provide outstanding experiences to the guests they serve in a fast-paced environment. To deliver the type of outstanding experience we provide our guests, we need remarkable individuals who are committed to making a difference. Our common objective is articulated in our mission, which, in summary, is to be of genuine service to our guests, fellow staff members, owners, and the Earth and her people. To find out more about working with us, click here. What are the responsibilities of a Night Auditor / Front Desk Representative?
Providing prompt, friendly, attentive service while ensuring that each guest has a delightful experience
Answering inquires pertaining to hotel services, travel directions, or making recommendations regarding shopping, dining, or entertainment
Conduct nightly audits and reports
Acting as a liaison with multiple departments regarding any and all hotel related needs
Establishing and maintaining hotel and guest relationships
Passionately maintain a high level of cleanliness and safety at all times
What Skills and Experience are Desired for a Night Auditor / Front Desk Representative?
Schedule availability to include weekdays, weeknights, and weekends - actual schedule to include at least two overnight shifts per week
Friendly, energetic, and detail-oriented
Passion for hospitality
Great interpersonal and communication skills
Strong sense of urgency and initiative
Ability to retain and recall detailed information
Working in a fast-paced, enthusiastic work environment
Benefits? Yes.
Employee Stock Ownership Plan (ESOP)
Health, dental, and vision insurance
401K
Voluntary Life Insurance
Paid annual leave (vacation, sick, personal, etc.)
Family medical leave and domestic partner benefits
Industry related continuing education and frame of reference opportunities
Hyatt Place Greensboro Downtown-Night Auditor
Guest service representative job in Greensboro, NC
NIGHT AUDITOR
Carroll Hospitality, a subsidiary of the Carroll Companies, oversees daily operations of the Hyatt Place in downtown Greensboro. Our mission is rooted in delivering exceptional customer service and creating an unforgettable guest experience. We believe in treating each guest and team member with the same care and respect we'd want for ourselves. At Carroll Hospitality, our goal is to ensure that every stay feels as comfortable and welcoming as home. If you're passionate about hospitality, kindness, and making a lasting impact, we invite you to join our dedicated team!
JOB SUMMARY
We are seeking an experienced Night Auditor who will be responsible for overseeing front desk duties at the Hyatt Place during the night shift. Duties include, but are not limited to, assisting guests to check-in or check-out, reviewing guest payments, processing immediate requests, and other details from the day shift to ensure guests provided payment for their stay or any additional requests and act as a point of communication for customer needs.
Responsibilities
Balancing the accounts from day shift.
Managing front desk activity and handling guest check-ins and check-outs.
Ensuring customer satisfaction by scheduling wake-up calls and other concierge activities according to guest performance.
Handling customer requests and complaints with compassion and directing to another employee or department as necessary/accordingly.
Creating invoices, bills and checks for vendors, employees, and contractors.
Managing and updating all official documentation pertaining to the role
Ensuring the all end-of-day activities have been successfully executed by employees in all departments.
Work closely with other hotel staff to coordinate room service requests or cleaning service needs from guests.
Answering calls and queries related to potential booking.
Maintaining a positive go-getter problem solving attitude.
Think outside the box to solve uncommon issues that may arise.
Other duties, as assigned by Management.
QUALIFICATIONS
Associate's Degree or equivalent, Minimum of 3 years related experience in the hotel/hospitality industry with knowledge of hospitality principles and practices; or equivalent combination of education and experience.
Computer knowledge and experience in Microsoft office applications such as excel, and word is also required.
Proficiency using MS Office and relative software systems.
Must be trustworthy, punctual, have a positive attitude with attention to detail, and be committed to high quality customer service.
Ability to meet the demands of the work schedule to be at work and on time. May occasionally require the ability to work outside of regularly scheduled hours. Schedules may vary based on business needs.
Must be a solutions-oriented self-starter with a motivating personality, proactive and comfortable in a fast-paced, entrepreneurial, deadline-driven environment.
Must be organized and comfortable with a wide range of responsibilities with a strong ability to prioritize, multi-task, and work independently, as well as within a team environment.
Ability to professionally diffuse and resolve conflict with a positive, customer service-oriented approach.
Must possess solid verbal and written English communications skills to effectively negotiate, convince, sell, and influence all prospective and existing guests and customers.
Physical Requirements
Standing for long periods of time
Bending
Kneeling
Walking
Lifting 30+ pounds
Headquartered in Greensboro, NC, The Carroll Companies is a family of companies dedicated to real estate development and property management. As The Carroll Companies continues to evolve nationally, we are best known for our luxury multifamily developments, mixed-use lifestyle centers, storage solutions, industrial developments, single-family homes, and premium hotels and hospitality services.
The Carroll Companies is committed to fostering a diverse and inclusive workplace where all individuals are valued and respected. We believe that diversity is a source of strength and innovation, and we are dedicated to providing equal employment opportunities to all qualified candidates without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We encourage applicants from all backgrounds to apply and join us in our mission to create a workplace that reflects the diversity of the world we serve. Together, we strive to build a culture that celebrates uniqueness, embraces differences, and ensures that every employee feels empowered to bring their authentic selves to work. Your talent is what matters most, and we are excited to welcome individuals from all walks of life to contribute their skills and perspectives to our dynamic team.
Auto-ApplyFront Desk Agent at Fairfield Inn Winston Salem Downtown
Guest service representative job in Winston-Salem, NC
Part-time Description Full
SUMMIT HOSPITALITY GROUP: GUEST SERVICE REPRESENTATIVE JOB DESCRIPTION SUMMARY: The Hotel Guest Service Rep. for Summit Hospitality Group is responsible for providing our guest with memorable service all while conducting various daily operations.Daily operations consists of guest interaction by recording and communicating guest special requests and problems to appropriate department to ensure that they have been addressed in a timely and professional manner.PREREQUISITES/QUALIFICATIONS:
Two (2) years previous experience as a Front Desk Rep. for a name brand hotel chain; preference for Marriott, Hilton, and Hyatt
Strong leadership skills
Excellent oral and written communication skills
Demonstrated planning and organizational ability
Able to prioritize and quickly change direction as needs arise
Working knowledge of FOSSE, Microsoft programming, Excel, Clover, and Micros Restaurant Management System
Able to diagnose and repair simple computer problems
Skilled in math and able to operate a 10 key by touch
DUTIES & RESPONSIBILITIES:
Provide Customer Service to guests in an intelligent and professional manner
Run shift reports/journals from Front Office Systems
Prepare daily arrivals/departure reports with a strong focus on guest requests.
Makes corrections and adjustments and handles all computer problems that might occur throughout the shift
Reviews and corrects discrepancies in the Front Desk System
Ensures complete guest satisfaction
Completes Guest registration process
Must be familiar with computer systems for Guest reservation information processing
Must verify and imprint Guest credit cards for authorization
Must be well versed in cash handling and accurately balance house bank
Assigns guests rooms based on preferences and availability
Drives the Revenue Management process by selling rooms at various rates
Handles Guest issues and concerns in a tactful manner and works to achieve a satisfactory resolution
Answers questions in regards to hotel facilities and services
Answers the telephone and books reservations
Answers Guest inquiries for local directions/events
Recommends local area restaurants, points of interest, or needs for transportation
Maintains cleanliness of front desk, lobby, and back office
Follows up promptly with Guest check-ins, complaints, and other requests
Interacts in a professional manner with other departments and employees to ensure a good working relationship and hospitable atmosphere for Guests
Understand all Emergency procedures for incidents, accidents, fire, safety, or criminal activity
Participates in Hotel Safety Committee
Ensures the Quality Standards for the hotel brand and Summit Hospitality Group are maintained for Property, Product, and People
Duties are subject to change and additional duties may be assigned as needed by the manager on duty
Able to drive Company's Vehicle for Guests Transportation to/from
Assists with setting up meeting rooms
WORK ENVIRONMENT:
Flexible work schedule including weekends; this position is referred to as first or second shift.
Able to lift 50 lbs
Valid Driver's license
Sitting, standing, reaching, and bending for extended periods of time.
Fuel Fitness Front Desk Attendant
Guest service representative job in Winston-Salem, NC
Job DescriptionBenefits:
Bonus based on performance
Flexible schedule
Training & development
Welcome to Fuel Fitness! Front Desk Attendants are the face of the company and have a huge impact on the pace and environment of the gym. You will be the first and last impression for all of our members and potential new members. We are looking for individuals with contagious personalities, desire to improve, passion for fitness, and looking to have a blast at work.
Evenings from 4pm-9pm weekends 9am-3pm
Perks of the job:
Competitive pay
Fast paced work environment
Free gym membership
So, who are we looking for?
Someone with a certain level of social intelligence.
You will be working with many different personality types with members and on staff.
You will need to give the greatest care and best attitude with our members. Someone that looks forward to maintaining high standards.
You work hard and go straight for the goal.
You are excited about meeting new people.
You have a positive attitude and look forward to helping others
Front Desk Agent
Guest service representative job in Whitsett, NC
Raines Co. - Your Future is Now!
The Front Desk Agent is responsible for greeting guests in a courteous and efficient manner, handling inquires, checking-in/out, and reserving rooms.
Established in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world's leading hotel brands as well as boutique hotels. Raines has maintained a family-oriented culture that believes in building relationships with our associates, with our partners and within the communities where we operate.
We offer comprehensive Medical/Dental/Vision benefits, 401K, a generous PTO program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company.
Essential Job Functions
Ensures Outstanding customer service at all times
Maintains a friendly, professional, cheerful, and courteous demeanor at all times
Accurately answers inquiries from potential guests and accepts hotel reservations
Consistently resolves guest problems and complaints in an efficient manner while demonstrating a sense of urgency
Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns in a timely fashion
Uses suggestive selling techniques to sell room nights, increase occupancy and revenue
Resolves customer issues, complaints, and problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service
Allocates rooms to expected arrivals after checking the guests preferences and special requests
Builds strong relationships and coordinates with all other departments (housekeeping, maintenance, etc.)
Ensures phone calls, wake up calls and messages for guests are handled in a prompt, efficient and professional manner
Cross checks all billing instructions to ensure they are correctly updated
Handles group arrivals and pre-registers each guest
Ensures payments are made or on file for each guest and that billing is routed for groups correctly
Completes cash transactions and maintains full responsibility for personal bank
Ensures Front desk log (book or system) is read and updated
Ensures safety by following guest check-in and security procedures and reporting suspicious activity to security, manager, or MOD
Assists all departments in servicing the guests especially during high volume periods
Attends meetings as required
Experience and Education:
Experience in customer service, forward-facing, or other guest-related positions
Experience in the hospitality industry, hotels, restaurants or similar in various roles preferred
Proficient in Microsoft 365 or similar computer applications
Minimum High school diploma, GED or equivalent
Raines is proud to be an Equal Opportunity Employer
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, genetic information or any other protected characteristic as outlined by federal, state, or local laws.
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Pre-employment background check required.
EEO/D/V
Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.
Auto-ApplyFront Desk/Guest Service Agent
Guest service representative job in Hillsborough, NC
We are seeking a qualified physical front desk agent with a high level of professionalism and effective decision-making.
Applicant must have strong interpersonal and administrative skills.
Key Requirements/ Qualifications:
Successful history as a front desk agent or related customer service experience.
Understanding of how to use hotel's Property Management Software (PMS) systems.
Flexible schedule to meet business needs.
Task-driven individual who is able to focus on the guest, ensuring complete satisfaction with each transaction/interaction.
Ability to maintain a composed, gracious and professional attitude.
Responsibilities:
Represents the first point of contact with guests and handles all stages of a guest's stay.
Accommodate and anticipate guests needs, respond promptly and professionally.
Acts as the information liaison for the property and guests using all communication avenues.
Serve as point of contact to up to date information regarding the hotel, area attractions, and events.
Process and collect payments, accurately adhering to all cashier procedures.
Maintain a clean and neat front desk area.
This position is such to successful completion of a background check as it relates to the responsibilities of the role and safety of our guests and team.
Benefits as such:
For all team members:
Eligibility to enroll in the 401(k) after 6 months of service.
100% match at 3% contributions, 50% up to 5%.
Paid Time Off - Sick & Vacation
Holiday Pay
Growth and development opportunities with us as a company, potentially at the same property or transferring to another one of our properties. View our website for more information on our locations.
Travel discounts available through properties within our current portfolio. View our website for more information about our brands and independent locations.
For regular full time team members/leadership team:
We offer medical, dental, and vision insurance as well as opportunities to enroll in STD, LTD, critical illness, accident and/or life insurance as well as flex spending.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We celebrate diversity and are committed to creating an inclusive environment for all employees. Must be at least 16 years of age for most positions within our properties, however some may require a minimum age of 18 depending on responsibilities, hours, as well as local/state/federal laws. *Seasonal team members may not be eligible to PTO and other benefits due to length of employment.
At S&L Hospitality, culture is not just another buzz word we throw around lightly. The culture that has been built at S&L is at the base of everything we do, and we want to find team members that will not only meet our job requirements but also fit the culture of our company. S&L Hospitality has been built on the foundation of family and creating lasting, positive relationship. Our mission is to create a lasting impression doesn't just stop at our guests - we also take care of our team!
Auto-ApplyNight Auditor
Guest service representative job in Winston-Salem, NC
Job DescriptionJoin Our Team at Home2 Suites by Hilton Winston-Salem Hanes Mall!Are you dependable w/ PEP experienced?
Home2 Suites by Hilton Winston-Salem Hanes Mall is looking for a night auditor who is dependable w/ PEP experienced to join our dedicated team. As a night auditor, you will play a crucial role in ensuring the smooth operation of our hotel during the nighttime hours.
What You'll Do:
Performing the night audit process with accuracy and attention to detail
Handling guest check-ins and check-outs efficiently
Responding to guest inquiries and resolving any issues that may arise
Preparing daily reports and reconciling transactions
Maintaining the cleanliness and organization of the front desk area
What We're Looking For:
Dependable w/ PEP experienced individual with strong communication skills
Ability to work independently and prioritize tasks effectively
Previous experience in a similar role is preferred
Knowledge of hotel operations and hospitality industry practices
Why Join Us?
At Home2 Suites by Hilton Winston-Salem Hanes Mall, we value teamwork, professionalism, and a commitment to excellence. As a member of our team, you will have the opportunity to work in a supportive and inclusive environment where your contributions are recognized and appreciated.
Company About Us:
Home2 Suites by Hilton Winston-Salem Hanes Mall is a modern hotel located in the vibrant city of Winston-Salem, NC. Our hotel offers spacious suites, thoughtful amenities, and a convenient location near popular attractions such as Hanes Mall and the BB&T Field. Whether you are traveling for business or leisure, we strive to provide a comfortable and enjoyable stay for all our guests.
#hc202634
Night Auditor
Guest service representative job in Kernersville, NC
Be part of the opening team at the brand‑new TownePlace Suites Kernersville, NC , opening December 2025! We're creating a friendly, flexible place for extended‑stay guests-and for teammates who love service, teamwork, and growth. If you're dependable, guest‑focused, and excited to help shape a hotel from day one, we'd love to meet you.
Role: Night Auditor
Department - Front Office
Reports to - Guest Services Manager / General Manager
What's the job?
As Night Auditor, you'll be responsible for the overall completion of front office and night audit duties. You will create the warm atmosphere that makes our guests feel at home and be responsible for accurately and efficiently generating hotel operational analysis and reports.
Your day-to-day
Guest Service
Perform all regular Front Office duties
Serve and build relationships with guests - ask for their feedback and show them hospitality.
Set the hotel up for success by anticipating the coming day's guest and operational needs.
Compile and enter data from Front Office Room Inspection forms.
Ensure the proper appearance of the lobby and all public areas, including the breakfast area.
Perform pre-Breakfast duties and responsibilities.
Perform other duties as assigned. May also serve as manager on duty or breakfast host.
Schedule guest wake-up calls and reservations for the following day
Respond to guest inquiries, concerns and complaints as needed
Answer phones and place reservations
Prepare guest bills for next-day checkouts and process reservation cards
Facilitate the deposit of guests' valuables in hotel safe
Accounting / Profit
Properly and accurately conduct the night audit and accounting functions in a timely manner and transmit information to the corporate office.
Prepare and transmit payroll information and statistics.
Prepare and distribute the Daily Flash Report.
Effectively, properly, and accurately analyze the days operating results and perform daily assigned duties including:
Conduct the Night Audit in accordance with the Opal standards
Operations Analysis & Reporting:
Accounts Payable; Invoice Entry
Accounts Receivable and direct billing
End of day statistics
Labor Management entry
Daily Flash Report
Competition Research
Market Research for lead generation
Operations statistics report - labor cost/room, etc
Prepare and distribute the daily cost per occupied room (CPOR) data and statistics.
Audit and balance reports from the day shifts
Run EOD computer functions so they are complete by the end of the shift
Balance cash drawers and record receipts
Requirements
High school diploma or higher-level education
2 years Hotel front office experience with 1-year experience as Night Auditor preferred
Must be willing to work up to 40+ hours per week with flexibility
Must work the Night shift
Must speak fluent English (other languages preferred)
Specific Responsibilities
Send a daily end of the day activity and accomplishment email to the General Manager and a copy to the Opal Director of Operations.
Be proficient on the use of the property management system and be able to train front desk personnel on the system.
Have a good understanding of all of hotel operating procedures.
Review front office communications logs.
Supervise delegated responsibilities and follows up.
Be able to use all front office equipment such as credit card machine, copier and fax.
Inform the General Manager of any unique situations, or unusual developments in front office operations.
Handle guest complaints effectively.
Understand the Chart of Accounts.
Process reservations by telephone, fax, email, central reservation systems referrals, mail.
Process reservations received from sales office and other hotel departments.
Be knowledgeable of room types and offered rate plans.
Fully understand hotel's franchise policy on guaranteed reservations and no-shows.
Promote goodwill by being courteous, friendly, and helpful to guests, managers and all other associates.
Record and approve daily activity reports and labor management statistics.
Optimum Attributes
Effective communication skills
Problem-solving skills
Literate and tech-savvy
Team player
Flexibility - night, weekend and holiday shifts are all part of the job
Experience required may vary based on size and complexity of operation
Well-groomed and professional appearance
Performance Standards
Performance shall be measured by the following:
GSS Scores
Accuracy of reporting daily revenue statistics
The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.
Equal Opportunity Employer
Auto-ApplyNight Auditor
Guest service representative job in Kernersville, NC
Be part of the opening team at the brand‑new TownePlace Suites Kernersville, NC, opening December 2025! We're creating a friendly, flexible place for extended‑stay guests-and for teammates who love service, teamwork, and growth. If you're dependable, guest‑focused, and excited to help shape a hotel from day one, we'd love to meet you.
Role: Night Auditor
Department - Front Office
Reports to - Guest Services Manager / General Manager
What's the job?
As Night Auditor, you'll be responsible for the overall completion of front office and night audit duties. You will create the warm atmosphere that makes our guests feel at home and be responsible for accurately and efficiently generating hotel operational analysis and reports.
Your day-to-day
Guest Service
Perform all regular Front Office duties
Serve and build relationships with guests - ask for their feedback and show them hospitality.
Set the hotel up for success by anticipating the coming day's guest and operational needs.
Compile and enter data from Front Office Room Inspection forms.
Ensure the proper appearance of the lobby and all public areas, including the breakfast area.
Perform pre-Breakfast duties and responsibilities.
Perform other duties as assigned. May also serve as manager on duty or breakfast host.
Schedule guest wake-up calls and reservations for the following day
Respond to guest inquiries, concerns and complaints as needed
Answer phones and place reservations
Prepare guest bills for next-day checkouts and process reservation cards
Facilitate the deposit of guests' valuables in hotel safe
Accounting / Profit
Properly and accurately conduct the night audit and accounting functions in a timely manner and transmit information to the corporate office.
Prepare and transmit payroll information and statistics.
Prepare and distribute the Daily Flash Report.
Effectively, properly, and accurately analyze the days operating results and perform daily assigned duties including:
Conduct the Night Audit in accordance with the Opal standards
Operations Analysis & Reporting:
Accounts Payable; Invoice Entry
Accounts Receivable and direct billing
End of day statistics
Labor Management entry
Daily Flash Report
Competition Research
Market Research for lead generation
Operations statistics report - labor cost/room, etc
Prepare and distribute the daily cost per occupied room (CPOR) data and statistics.
Audit and balance reports from the day shifts
Run EOD computer functions so they are complete by the end of the shift
Balance cash drawers and record receipts
Requirements
High school diploma or higher-level education
2 years Hotel front office experience with 1-year experience as Night Auditor preferred
Must be willing to work up to 40+ hours per week with flexibility
Must work the Night shift
Must speak fluent English (other languages preferred)
Specific Responsibilities
Send a daily end of the day activity and accomplishment email to the General Manager and a copy to the Opal Director of Operations.
Be proficient on the use of the property management system and be able to train front desk personnel on the system.
Have a good understanding of all of hotel operating procedures.
Review front office communications logs.
Supervise delegated responsibilities and follows up.
Be able to use all front office equipment such as credit card machine, copier and fax.
Inform the General Manager of any unique situations, or unusual developments in front office operations.
Handle guest complaints effectively.
Understand the Chart of Accounts.
Process reservations by telephone, fax, email, central reservation systems referrals, mail.
Process reservations received from sales office and other hotel departments.
Be knowledgeable of room types and offered rate plans.
Fully understand hotel's franchise policy on guaranteed reservations and no-shows.
Promote goodwill by being courteous, friendly, and helpful to guests, managers and all other associates.
Record and approve daily activity reports and labor management statistics.
Optimum Attributes
Effective communication skills
Problem-solving skills
Literate and tech-savvy
Team player
Flexibility - night, weekend and holiday shifts are all part of the job
Experience required may vary based on size and complexity of operation
Well-groomed and professional appearance
Performance Standards
Performance shall be measured by the following:
GSS Scores
Accuracy of reporting daily revenue statistics
The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.
Equal Opportunity Employer
RCV INBOUND AUDIT Night shift
Guest service representative job in Mocksville, NC
Who We Are:
Kontoor Brands, Inc. (KTB) is the parent company of Wrangler , Lee and Rock & Republic , with owned manufacturing facilities in Mexico. Kontoor also owns and operates over 140 retail stores across the globe. Our global company employs more than 13,000 people in 65 countries, with world headquarters in Greensboro, North Carolina, and regional headquarters in Geneva and Hong Kong.
Job Posting:
Boxes travel along conveyor from unloaded trailers to Inbound Audit if the box is not received by the automated system. Boxes that need to be carton created are moved manually to the area. Associate then removes all garments from the box and places them on worktable. Associate then uses handheld scanner and scans each garment bar code. When all garments have been scanned, press F3 to process box. When all garments have been processed, they will pick up box and place on takeaway conveyor.
Why Kontoor Brands?
At Kontoor, we offer a comprehensive benefit package to fit your lifestyle. Our benefits are crafted with the same care as our products.
When our employees are healthy, secure, and well, they bring their best selves to work. Kontoor Brands supports you with a competitive benefits program that provides choice and flexibility to meet your and your family's needs - now and in the future. We offer resources to support your physical, emotional, social, and financial wellbeing, plus benefits like discounts on our apparel. Kontoor Brands also provides four weeks of Paid Parental Leave to eligible employees who are new parents, Flexible Fridays, and Tuition Reimbursement.
We are proud to offer a workplace culture centered on equitable opportunities and a sense of belonging for all team members. Here we have a global workforce of high-performing teams that both unlocks our individual uniqueness and harnesses our collaborative talents.
Auto-ApplyReceptionist - Guest Service Representative
Guest service representative job in Greensboro, NC
Are you passionate about providing exceptional care for pets? Do you thrive in a fast-paced and dynamic work environment? If so, Almost Home Boarding and Grooming in Greensboro, North Carolina, is looking for a talented part-time Receptionist/Guest Service Representative to join our team! Get ready to embark on an exciting journey where you'll be surrounded by furry friends and play a crucial role in creating a positive experience for both pets and their owners. If you're ready to unleash your potential and be a part of a thriving pet care community, keep reading!
This position earns a competitive pay of $10 per hour along with comprehensive benefits such as free pet boarding, grooming discounts, bonuses, merit-based raises, charitable donation opportunities, and gift cards. This part-time role provides a flexible schedule of 4-5 days per week, allowing for a balance between work and personal commitments. We value our team member's contributions to the well-being of our furry guests and strive to create a fulfilling and enjoyable work environment.
WHO WE ARE
Almost Home Boarding & Grooming is Greensboro's premier pet boarding and grooming facility. We offer unmatched service and the same level of care and comfort that our customers give their pets at home. Everything we do is based on our core values of hard work, fun, positivity, teamwork, communication, kindness, cleanliness, and the pursuit of excellence.
Our work environment is extremely supportive and conducive to learning and growing. We hire our people because they are fun! We love being around our staff and we know you will too. Plus, we offer generous wages, benefits, and perks!
EMBARK ON AN EXCITING JOURNEY AS A RECEPTIONIST/GUEST SERVICE EXTRAORDINAIRE AT ALMOST HOME BOARDING AND GROOMING!
As a Receptionist/Guest Service Representative at Almost Home Boarding and Grooming, you play a crucial role in providing exceptional service to our pet owners and their beloved companions. In this role, you are responsible for answering phone calls, assisting customers with inquiries, and ensuring a smooth check-in and check-out process for pets. You verify that all pets have up-to-date vaccinations before their appointments, ensuring a safe and healthy environment. With your excellent communication and organizational skills, you handle multiple tasks simultaneously, providing pet owners with the information and assistance they need. By creating a welcoming and friendly atmosphere, you contribute to the positive experience of our customers and their furry friends, making Almost Home Boarding and Grooming the go-to destination for exceptional pet care.
To be considered for this role, you should meet the following minimum requirements:
High School Diploma or GED.
At least 6 months of experience working in
Ready to Join Our Pet-Loving Team? Apply now through our quick and easy 3-minute application process and take the first step toward an exciting career as a Receptionist/Guest Service Representative. Unleash your passion for pets and be part of a dynamic and rewarding work environment. Don't miss this opportunity to make a meaningful impact in the lives of our furry friends and their owners. Apply today and let your journey begin!
Location: 27455
Guest Service Agent
Guest service representative job in Greensboro, NC
Guest Service Agent
is only a general summary of the duties a Guest Service Agent is to perform. Other duties, which are not listed, may be required from time to time.
General Job Description
Be ready to begin work at the specified time.
Greet guests; check them in and out with friendliness, speed and accuracy.
Maintain all paperwork as required by your shift. Initial and date when applicable.
Maintain accuracy in handling cash. Responsible for the cash drawer and balancing shift report. Know how to handle money and make changes correctly.
Operate switchboard and transfer calls as required by shift.
Keep all business confidential on and off duty.
Know room rates, locations, and furnishings of all rooms.
Know physical make-up of building - interior and exterior.
Promote membership in the franchise's membership club.
Help secure lodging for guest by referrals when hotel is full.
Know what attractions, restaurants, and events are available. Be familiar with the specific publications and maps for providing directions.
Be polite and present a friendly and caring image.
Take and record reservations with accuracy, confirm as requested. When a guest checks out, inquire if you can be of help to them in making lodging reservations for another Daly Seven property.
Check credit cards and guaranteed reservations for validity and acceptability.
Know status of reservations on a daily and future basis.
Be able to handle guest complaints.
Know emergency procedures and how to respond. Be familiar with the fire system and how to shut if off if there is a false alarm.
Each employee is part of the hotel security team and is responsible for reporting any potential hazards to the management and should investigate in the absence of the manager any alleged injuries, which occur on the premises. An Incident Report (guests) or Accident Report (for employee injury) should be completed. Show concern and consideration for the guest, but never acknowledge responsibility.
Know where gas, electric, water cut off, and breakers are located.
Know location of emergency lights.
Each shift must keep lobby and office area clean at all times.
Know the computer operations including procedures for shut down when necessary.
Desk clerks should know how to set up and maintain continental breakfast, as well as how to make coffee properly.
Know the location of the ADA box and how to use it.
Complete Call Back Sheet and file.
Complete Room Availability form.
Complete Comment Log for your shift.
Complete Shift Verification Form.
Perform all other duties as assigned.