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  • Guest Services Representative

    Sales Match

    Guest service representative job in Fresno, CA

    Job Title: Remote Guest Services Representative Hourly Pay: $21 - $27/hour We are seeking a dedicated Guest Services Representative to provide exceptional customer service and support to guests during their stay. You will manage guest check-ins, resolve inquiries, and ensure an outstanding experience from start to finish. If you have a passion for customer service and enjoy working in a dynamic environment, apply today! Job Responsibilities: Greet guests warmly and assist with check-in/check-out Answer inquiries about hotel amenities, services, and local attractions Handle guest requests, including bookings, wake-up calls, and special accommodations Resolve guest complaints and concerns professionally, ensuring satisfaction Process reservations, cancellations, and changes to bookings accurately Maintain up-to-date guest records with confidentiality Coordinate with housekeeping, maintenance, and other departments Respond to phone calls and emails promptly, providing accurate information Maintain a clean and organized front desk area Qualifications: High school diploma or equivalent required 1-2 years of customer service experience, preferably in hospitality Strong communication and problem-solving skills Ability to handle guest complaints effectively Ability to manage multiple tasks in a fast-paced environment Experience with reservation systems and Microsoft Office is a plus Flexible availability, including nights, weekends, and holidays Perks & Benefits: Competitive hourly pay: $21 - $27 Health, dental, and vision insurance coverage Paid time off and holiday pay Employee discounts on accommodations and services Training and career development opportunities Positive, collaborative workplace culture
    $21-27 hourly 60d+ ago
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  • Customer Service Representative

    The Sun-Maid 4.2company rating

    Guest service representative job in Fresno, CA

    The Customer Service Representative (CSR) is a full-time role responsible for managing Ingredient and Export Customers. This individual will demonstrate exceptional commitment to their accounts as they interact with internal and external partners, in alignment with our commitment to ensure exceptional service. Must be an open communicator, collaborator, and self-starter. Sun-Maid is a world leader for Raisins and dried fruit sales around the world. Sun-Maid is a Grower Cooperative that was founded in 1912 and still running strong 114 years later. Our products can be found in every major grocery store in the USA and Canada, and we export to over 50 countries. Our business is based on our grocery retails items, and as an ingredient supplier to some of the world's largest food manufacturers. The ideal candidate will embrace our progressive culture, which emphasizes growth, innovation, and collaboration. Sun-Maid fosters a positive work environment through team-building activities and company-sponsored events. As one of the premier employers in the Central Valley, we are committed to expanding our team with individuals who share our values. Essential Job Duties: • Primary duty is to manage customer transactions including sales orders, logistics and correspondence. • CSR is the primary contact point for day-to-day transactions, both internal & external. • Communications with customers, brokers, Sun-Maid Sales, Shipping and others is a daily responsibility. Customer management involves the following duties: Set up new Customers as needed Enter and manage customer orders daily Oversee Customer contracts Manage Export bookings & customs paperwork Manage Customer promotions, promotional claims & disputes Obtain and process credit/deduction documentation from Brokers or Customers. Manage broker activities, including processing payments, adjustments and managing deductions Ensure pricing on orders is correct and price lists are maintained Coordinate customer requested returns Prepare/review Customer Export documents including bank drafts, certs of production, organic certificates and quality documents Sun-Maid internal collaboration involves the following duties: Coordinate with Operations for production scheduling of customer specific items to meet demand Notify supervisors and sales teams of Customer issues and assist in resolution. Request freight pricing, coordinate shipment scheduling and freight payment processing with the Transportation team. Work with Demand Management & Whse Reconciliation to help manage inventory at our forward warehouses. Assist Accounts Receivable with short payments or overdue invoices. Ability to handle one's own workload while providing back-up to other team members as needed Ancillary Job Duties: • Support implementation of new business solutions and/or procedures to improve accuracy and efficiency. • Perform additional duties, as needed, by the company. Requirements Education and Experience: Minimum AA degree preferred but not required. Minimum 2 years of customer service experience preferred, ideally in a manufacturing environment. Proficiency in Microsoft Excel, Word and PowerPoint. Strong problem-solving skills, organizational ability, and sound business judgment. Excellent communication skills (written and verbal). Excellent math skills and accounting skills recommended. Ability to manage multiple tasks simultaneously. Collaborative team player with a positive attitude and strong work ethic. Salary Description $22-$26/hr
    $22-26 hourly 4d ago
  • Guest Experience Representative

    Robbins Brothers 3.5company rating

    Guest service representative job in Parksdale, CA

    At Robbins Brothers, we are experts at helping guests create once-in-a-lifetime moments. Our primary focus is on creating a seamless purchasing experience for our guests with the majesty of diamonds. We aspire to be our guests' jeweler of choice, whether it is for the magic of an Role The Guest Experience Representative is an entry level multi-dimensional position where you can learn the foundations of retail operations and best practice in the jewelry sales industry. In this role your responsibilities span greeting and welcoming guests to accurately managing operational activities such as point of sale transactions. In addition, you will greet and check in guests, turnover to sales associates, manage service or repair requests, assist with special orders, work with product inventory, and communicate with guests via telephone and email. Over your tenure, you will have the opportunity to learn about the legendary Robbins Brothers sales process. At all times, you will adhere to the company's operational and security policies and procedures involved in operating a store. The Guest Experience Representative works closely with the General Manager, Floor Manager, Operations Manager/Coordinator in all aspects of the Retail Store function and is responsible for modeling, support and adherence to company policies, procedures, and values. Guest Services • Completes all required on-boarding and assigned training modules in the prescribed timeframe. • Greets guests with a pleasant and professional demeanor. • Promptly answers telephone calls according to established company guidelines. • Demonstrates professional communication skills and responds to guests without delay. • Interacts with guests in a caring and professional manner with verbal and written communication. • Replies promptly to guests questions and requests, works continuously to exceed their expectations. • Responds to guest's time sensitive needs, acknowledges sense of urgency, and meets deadlines. • Ensures all guests information is captured and entered into store systems. • Demonstrates superior guest service when delivering new purchases or repaired jewelry. • Provides quality care assurance to guests and acknowledges concerns. • Capable of recognizing additional buying behavior and demonstrates collaboration skills for guest turnover. Service Orientation • Greets guest, makes a positive impression, and builds rapport. • Utilizes active listening to determine guests needs, i.e., design and service, special orders, merchandise pick up. • Effectively coordinates design and service, repair requirements or special orders on behalf of guest, completes documentation and adheres to policies and procedures. • Addresses guests' concerns, utilizes effective problem-solving skills, and engages team members and managers for support at appropriate the time, adheres to store procedures. • Exhibits initiative to engage guests and demonstrates a service orientation when required by traffic in the store. • Determine guests' buying behavior, introduce Robbins Brothers promotions. • Collaborates and brainstorms with team members, knows when to transition guest to colleague. • Prioritizes tasks and manages time effectively to meet expectations, deadlines, and targets. • Practices all aspects of guest relationship management. • Assists guest experience manager with social medial responsibilities. Store Operations • Adheres to office opening and closing procedures as required by the company policy. • Inspects daily sales transactions and ensures accounts are balanced, addresses discrepancies. • Accurately enters the point of sale (POS) transaction into the system. • Ensures merchandise case counts are accurate by following the required company processes. • Accurately creates move orders and enters transactions into merchandise system. • Adheres to corporate directed merchandise price changes, ensure process and procedures are followed. • Examine daily jewelry repair logs and reconcile completed work. • Reconcile certificate of replacement value documents and ensure accuracy. • Reads and responds to all office emails in a timely and professional manner. • Adheres to shipping and receiving policies and demonstrates required procedures for the same. Store and Office Maintenance • Maintains merchandise display cases throughout the day. • Orders office supplies to maintain stock as required. • Stock the guest lounge as required. • Maintain store collateral supplies. Store Security • Adheres to company security policies and procedures for store operations. • Maintains continual awareness of security concerns when operating within the store. • Adheres to company policies and procedures for handling merchandise. • Complies with policies and procedures for opening and closing the store. Values • Demonstrates integrity in work practices by adhering to company policies and procedures, i.e., attendance, training, duties as assigned, corporate requests, etc. • Displays ability to share information and receive feedback in a business appropriate manner, manages conflict with open dialogue. • Acts in the best interest of the guests, team, and company. • Exhibits transparency and fairness in all transactions and interactions. • Takes responsibility for actions and decisions. • Utilizes best practice strategies to meet time sensitive activities and interactions. • Demonstrates Robbins Brothers Values. Job Specifics Job Type: Full-time Reports To: Guest Experience Manager, Operations Manager, or Office Coordinator Compensation: Hourly Benefits: • 401(k) • Medical, Dental and Vision insurance • Employee discount • Vacation Shift: • Day shift • Evening shift • Weekends Experience: • Customer service: 3 years (Recommended) • High-end sales: 3 years (Recommended) • CRM software: 3 years (Recommended) • Salesforce: 2 years (Preferred)
    $32k-37k yearly est. Auto-Apply 60d+ ago
  • Front Desk Agent

    Usc 4.3company rating

    Guest service representative job in Parksdale, CA

    USC Auxiliary Services, one of the largest divisions at The University of Southern California, is focused on making a difference for over 65,000 students, athletes, faculty, staff, and guests who visit our campuses each day. Through our innovative services, our six central business units (USC Bookstores, USC Hospitality, USC Housing, USC Transportation, the USC Hotel and the Los Angeles Memorial Coliseum) collectively create the best USC experience for future leaders, scientists, filmmakers, engineers, and doctors alike. Auxiliary Services works tirelessly to welcome all visitors into the Trojan family. We are driven to succeed by our commitment to uphold our unifying values. The city of Los Angeles boasts endless attractions and tourist destinations. Amongst all of the sights and sounds, the USC Hotel offers a modern and convenient place to unwind, with 240 spacious, comfortable guest rooms and over 15,000 square feet of flexible event space. Owned and operated by the University of Southern California, and the site of a recent multi-million dollar renovation, the hotel features luxurious fabrics and artwork depicting the storied traditions of USC. Additional renovations, which include the restaurants and kitchens, are in the planning stage. We are seeking a Front Desk Agent to join our rapidly growing team. The Opportunity: As guests check into or out of the Hotel, they will rely on our front desk team to provide them with efficient and accurate information, in a friendly and respectful manner. As the Front Desk Agent, you will continue to provide exceptional customer service. We constantly strive to provide the best USC experience , and we hope that you can help us continue to exceed our guests' expectations. The Accountabilities: Greet all guests upon arrival and ensure a fast, efficient check-in process including verification of guests' identification, credit, and payment for stay. Assign room keys, assist guests, complete registration cards, and provides other assistance as needed. Place guest and room information in the appropriate front desk packets and communicate information to the appropriate hotel personnel. Accommodate special requests whenever possible. Review accounts and charges with guests during the checkout process. Assist in pre-registration and blocking of rooms for reservations. Take same day and future reservations when necessary. Know cancellation procedures. Use suggestive selling techniques to sell rooms and to promote other services of the hotel. Work closely with the housekeeping department, and coordinate room status updates by notifying the department of all check outs, late checkouts, early check-ins, special requests, and day use rooms. Coordinate requests for maintenance and repair and maintain guests' room key storage. Thoroughly understand and adhere to proper credit, check-cashing, and cash handling policies and procedures. Perform cashier responsibilities (i.e. bill and invoice settlement, post charges to the guest accounts, and perform foreign currency exchanges). Answer inquiries pertaining to hotel services and amenities, area dining, entertainment, and travel directions. Assist with incoming calls through PBX console in a polite and professional manner using standard phraseology and routing to the right department, guestroom, meeting room, or facility. Use proper telephone etiquette. Take messages and ensure their prompt delivery. Use proper mail, package, and message handling procedures. Read and initial the daily pass-on log and bulletin board. Knowledgeable of daily activities and meetings in the hotel. Handle all in-house calls and communicate guest comments, complaints, and requests to the appropriate and managers. Arrange tours, taxis, or other transportation, or restaurant reservations for guests upon request. Report any unusual occurrences or requests to the assistant manager or manager on duty. Perform other related duties as assigned or requested. The University reserves the right to add or change duties at any time. The Qualifiers: Minimum Education: High school or equivalent. Minimum Experience: 1 year. Combined experience/education as substitute for minimum education. Minimum Field of Expertise: Customer service. In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC's Unifying Values. What We Prefer: Preferred Education: Bachelor's Degree. Preferred Experience: 2 years of experience in Hospitality and/or Hotel customer service. The Trojan Family Rewards: We pride ourselves in creating the BEST USC EXPERIENCE , and that begins with our employees! We offer a wide variety of benefits and programs that support our staff and their families. For more information please visit ***************************************** This support advocates work-life balance and employee well-being. As members of the Trojan family, employees are connected by the traditions and history that make us proud to be Trojans! The work culture thrives on mutual respect, trust, and synergy amongst all of its members. USC has great minds that transform the world with their talents and research. Will you be one? Join us! FIGHT ON! The hourly rate for this position is $28.00. When determining an offer, the University of Southern California considers factors such as the scope and responsibilities of the role, the candidate's experience, education, training, key skills, internal peer alignment, applicable laws, contractual requirements, grant funding, and market conditions. Minimum Education: High school or equivalent Combined experience/education as substitute for minimum education Minimum Experience: 1 year Combined education/experience as substitute for minimum experience Minimum Field of Expertise: Customer service USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at **************, or by email at *************. Inquiries will be treated as confidential to the extent permitted by law. Notice of Non-discrimination Employment Equity Read USC's Clery Act Annual Security Report USC is a smoke-free environment Digital Accessibility If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser: *************************************************************
    $28 hourly Auto-Apply 8d ago
  • Front Desk Agent

    6H Management LLC

    Guest service representative job in Merced, CA

    Job Description A luxurious translation of a road trip pit stop, El Capitan Hotel is a boutique hotel in downtown Merced, California. On the road to Yosemite, the hotel features 114 guest rooms, a historic theater, and four distinct dining experiences, all reflective of the surrounding Central Valley community. What you'll do: Greet all guests in close proximity and make each feel important by providing a genuine welcome Be attentive to the entrance and aware of guests entering and exiting the building; ensure the atmosphere is warm and inviting and work areas are clean and organized View reservations after arrival and create guest profiles that we can utilize to enhance their experience Check guests in and out of the hotel in a confident, professional, and personalized manner Take hotel reservations accurately and efficiently and ensure calls are answered in a timely and courteous manner Maintain an accurate log of guest calls for assistance or feedback, and ensure completion of all items Open, secure, and balance out shift banks to include the verification of all cash, credit card, and room charge transactions during all shifts Maintain accuracy with all accounting and billing procedures Assist in the development of and implementation of special projects Have a comprehensive knowledge of hotel availability and current rates and/or special events (which may have an impact on occupancy and availability) Possess fluent knowledge of local restaurants, special events, city attractions, amenities, and directions. Ensure immediate response is given to guest comments and concerns; inform immediate supervisor and apply corrective measures when necessary Who you are: You have a High school diploma or general education degree (GED). 6+ months of related experience in a hospitality, service, or retail role preferred. You can navigate, operate, and troubleshoot computer systems and software applications. You can develop and maintain professional relationships and speak effectively after guests and groups of co-workers. You have effective time management and organizational skills; can prioritize and organize work assignments and follow through as necessary to receive expected results. You have a strong work ethic and the ability to work autonomously. BENEFITS We are proud to offer competitive wages and the following benefits for full-time employees: Up to 3 weeks paid time off annually 50% off discount at most New Waterloo restaurants Health, vision + dental benefits 401K matching Paid holidays Volunteer pay Tuition reimbursement Referral bonuses Discounts at our shops, hotels + local partnerships ABOUT NEW WATERLOO New Waterloo is a community-centric independent hospitality company based in Austin, Texas. We use our platform to intentionally empower and get behind the choices of our people and communities - creating environments that sustain lasting social impact. Our team of hospitality experts provides the resources, talent, passion, and collaboration necessary to foster thoughtful places and thriving businesses. New Waterloo is an equal-opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will be accepting applications on an ongoing basis until a candidate is selected for this role.
    $33k-41k yearly est. 27d ago
  • Front Desk Agent

    Rebel Hotel Company

    Guest service representative job in Clovis, CA

    Front Desk Agent - Be the Star of Our Guest Experience! Are you passionate about delivering exceptional customer service and making guests feel truly welcome? Join our team as a Front Desk Agent, where you'll be the first smiling face guests see and the key to creating a seamless, memorable stay. As a vital member of our hospitality team, you'll manage guest interactions with professionalism and warmth while ensuring the front desk operates smoothly and efficiently.
    $33k-41k yearly est. 60d+ ago
  • Full-Time Customer Service Representative - Onsite Newbury Park, CA

    Wildflower Cases

    Guest service representative job in Parksdale, CA

    Here at Wildflower Brands, LLC, we are one of the leaders in our industry for custom limited edition iPhone cases. We stand by our mission to provide quality products and services to our customers. To treat our customers and coworkers in a kind and friendly manner, and to be a positive influence in the community. The Receptionist provides customer service and administrative support to ensure efficient operation of office and warehouse team. This position is fully onsite in Newbury Park, California from 8 AM to 5 PM, Monday through Friday. Scheduled hours are subject to change based on business needs during the holidays and weekends. We are committed to creating an inclusive workplace and are proud to be an equal opportunity employer. Employment decisions are made without regard to race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender identity or expression, national origin, ancestry, age (40 and over), physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, military or veteran status, or any other characteristic protected under California or federal law.
    $32k-41k yearly est. 2d ago
  • Customer Service Representative

    Quipt Home Medical

    Guest service representative job in Fresno, CA

    Quipt Home Medical is a rapidly growing leader in the provision of clinical respiratory equipment and service in the durable medical equipment industry. We are looking for driven individuals to come grow with us. Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care giver, referral source, or commercial account that contacts us either in person, over the telephone or via the internet, to provide equipment and/or services. All CSSs are able to interact with customers to provide information in response to inquiries about products or services and to handle and resolve any complaints. A CSS is to receive, qualify, and process, according to procedure, all customer orders in a timely, efficient, accurate, and courteous manner. A CSS is often involved in investigating and responding to customer inquiries regarding shipments, products, deliveries and complaints. Let's start with what's important to you. The Benefits..... * Medical Insurance- multiple plans to choose from * Dental & Vision Insurance * Short Term Disability & Long Term Disability Options * Life Insurance * Generous PTO plan * Paid Holidays * 401K * 401K match * Competitive Pay Essential Responsibilities: Have a comprehensive understanding of the following: * All products we carry * Companywide Policies, Procedures, Standards, Specifications, Guidelines and Training Programs * Basic Brightree Functions * Proper Intake Procedures * Insurance Verification and Eligibility * CMN Requirements and Prior Authorizations * Documentation Requirements of the Equipment * Patient's Financial Responsibilities (Deductible, Co-Insurance, Co-Pay, ABN/Upgrade) * Difference Between Verbal, Written and WOPD orders * Complaint Resolution Procedures * Answers the telephone using the company's professional greeting and taking complete, accurate and detailed messages. Transfers callers to appropriate person or voice mail number. * Greets all visitors coming on their arrival. Ensure that they are properly directed to the appropriate personnel who might assist them. * Distributes mail daily and monitors the fax machine for incoming transmissions. Distributes correspondence to appropriate personnel or mailbox depending on the priority of the correspondence. * Qualify orders by identifying the customer's diagnosis and insurance coverage and ensure verification of the necessary insurance reimbursement information to process the third party billing when appropriate. Informs customers of financial responsibility. * Inputs customers' orders or changes into the computer system timely. Processes work order and necessary paperwork as well as prescriptions for physicians. * Arranges for convenient customer delivery/pickup time with patient and/or caregivers. Conveys orders to Clinical Specialists and/or delivery personnel. * Handles customer complaints courteously using appropriate techniques, problem solving skills and follow-up logs. * Audits, confirms and files all deliveries, pick-up or exchange paperwork daily. Reviews various edit reports to assure accuracy. * Tracks active rentals, automatic reorders, and concentrator maintenance, processing in a timely as per policy and procedure. * Obtains appropriate prior authorization number and time frame from appropriate third party payer. Logs information into database. * Obtains verbal and written orders from physicians, discharge planners and other healthcare professionals as needed. * Ensure that all assigned procedures, including but not limited to, billing, posting, insurance, denials, inquiries, orders, and paperwork are processed in an accurate and timely manner. * All patient files and information are maintained and current at all times. * Participates in company training programs * Demonstrates excellent oral and written communication skills with referrals, handling complaints and qualifying orders. * Timely filing of all necessary paperwork into patient charts. * Assist in working various computer reports for quality assurance. * Instruct the customer or caregiver in the proper and safe use of all equipment delivered in the store and provide each customer with the appropriate PIC sheet or other instructional material. Obtain required signatures and provide customers with a copy of the signed Delivery and Customer Information Checklists. * Strict adherence to all company policies and procedures. * Performs schedules hours, staggered shifts in accordance to the needs of the company. * Perform all above duties in other company locations when required. * May perform other duties not specifically listed in this position description as assigned by supervisor. * Continually strive to develop your knowledge and skills in all areas of your job. Requirements Position Qualifications * High School Diploma or equivalent * Previous experience in a Clerical or Customer Service environment * Knowledge of Microsoft Office (Word, Excel) etc. * Proficient general office skills (typing, computer, fax, filing, multiple phone line) * Neat personal appearance with pleasing manner and interpersonal skills · Strong communication skills with capacity to make independent decisions · Medicare/Medicaid and insurance billing, bookkeeping or medical office experience preferred Continuing Education As designated by management to include company in services and off-site training programs as appropriate to industry and position. FLSA Status Non-Exempt Licenses, etc. None
    $32k-41k yearly est. 13d ago
  • Customer Service Representative (Order Processing Specialist)

    Vie Del

    Guest service representative job in Fresno, CA

    Vie-Del is a major producer of concentrates from grapes and other fruits, brandy, spirits, and wines. We are currently seeking talented candidates to join the Vie-Del Family. We offer a competitive salary and excellent benefits package in an employee-friendly and rewarding environment. SUMMARY: The Order Processing Specialist under limited supervision from the Lead Customer Service Manager will plan, organize, and direct the activities required to receive, schedule, coordinate, and process customer orders for products via phone, email, or direct contact by performing the following duties. DUTIES: 1. Cover Customer Service Department phone lines to write phone orders, answer customer inquiries, record complaints and sell additional products that may meet customers' needs 2. Edit orders received by fax, mail or email for product name, price, nomenclature, terms, conditions and link to any agreement with any existing contracts. Compared to previous orders shipped to that particular customer 3. Input order onto the Telephone Order Pad and enter data into the computer. 4. Submit shipping instructions, release empty rail cars and file claims with the railroad online 5. Keep appropriate personnel, including the company President, advised of customer orders, complaints, product requests and other relevant information, via computer reports, memos and verbal contact, when necessary 6. Keep customer advised of shipping date, anticipated delays, and any additional information needed by customer. 7. Plan and direct the activity involved in the movement of inbound and outbound freight 8. Negotiate and receive freight quotes and ensure timely delivery and receipt of goods 9. Approve incoming freight bills and all UPS and Fed-Ex charges for customers and/or employees 10. Review account receivable and customer payment history to: a) Ensure product is not shipped to customers with overdue accounts, without company President's approval b) Verify that payment terms offered to customer remain appropriate c) Contact past due accounts for payment status d) Deduct incoming payments on weekly Accounts Receivable report. 11. Confer with production, sales, shipping, warehousing, or common carrier personnel to schedule and expedite shipments or trace missing or delayed shipments, including: a) Recommending type of packaging or labeling needed for order b) Follow up on orders to ensure delivery by specified dates. c) Process all necessary documentation for export shipments, ensuring a smooth flow of goods through customs 12. Prepare sales invoice computing price and shipping charge, prepare additional forms required by customer, such as Certificates of Analysis (COA) or Country of Origin and email all required documentation to customer 13. Receive and research customer complaints 14. Prepare shipping orders, bills of lading, etc. and route order to shipping department. Prepare Export papers & email to customers, Customs and carrier 15. Prepare sample request and forwards to lab for shipping. Contact customer for sample approval. Notify Quality Control, Shipping and Production Departments when approved 12/11/2020 Page 2 of 3 16. Maintain files of order documentation, invoices, freight rates, correspondence, etc. 17. Compile statistics and prepare various reports as directed by management 18. Verify carrier has current Certificates of Insurance on record naming Vie-Del Company as additional insured 19. Perform all other duties associated with Customer Service 20. Log shipments off customer contracts 21. Prepare daily and weekly inventory, daily shipping schedules. ADDITIONAL DUTIES: 1. Perform other duties which may be assigned by the President. 2. The company reserves the right at any time, with or without notice, to change this job description, reassign or transfer the employee to another position, or alter or assign additional job responsibilities. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Requires excellent verbal and written communication skills, as well as excellent organizational skills. Ability to type and enter on a personal computer, 10-key by touch. Experience with Windows, Microsoft Word, and Excel is preferred. 1. Education and Experience High School diploma or GED. AA Degree or equivalent preferred and/or two years related experience. Proficiency using Microsoft Word, Excel, and other computer applications is desirable. 2. English Language Skills Ability to read, and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of employees of an organization. Ability to effectively present information, both verbally and in writing. 3. Mathematical Skills Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to apply concepts of basic algebra and geometry. 4. Reasoning Ability Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to define problems, collect data, establish facts, and draw valid conclusions. 5. Other Requirements Intermediate or higher level of experience with word processing and spreadsheet applications. Intermediate or higher level of experience with Internet search engines. Typing speed of 40 words per minute or more and ten-key by touch.
    $32k-41k yearly est. Auto-Apply 60d+ ago
  • Licensed Customer Service Representative

    Brittany Ross Insurance Agency-Farmers

    Guest service representative job in Fresno, CA

    Job Description We are looking for a licensed part time Customer Service/Sales representative to join our team! Options for commission and hourly base! Benefits Hourly Base Salary + Commission Flexible Schedule Mon-Fri Schedule Career Growth Opportunities Hands on Training Responsibilities Answering customer calls, following up on requests, claims, documents and paperwork. Quoting new business and cross selling existing clients. Requirements Personal lines or Property and Casualty License Availability to work from 12:30 to 5pm.
    $32k-41k yearly est. 6d ago
  • Customer Service Representative - State Farm Agent Team Member

    Kevin Lowry-State Farm Agent

    Guest service representative job in Fresno, CA

    Job DescriptionBenefits: Bonus based on performance Paid time off Profit sharing Training & development ROLE DESCRIPTION: As a part time customer service representative, you will support the account management team in servicing our existing clients and handle special projects that are outside the normal day to day service. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and team-oriented candidate we are searching for. We anticipate internal growth opportunities for especially driven and customer minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. Participate in a team-oriented service environment to support customer needs. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. Licensed with agency experience a strong plus.
    $32k-41k yearly est. 29d ago
  • YJCP Participant (Grant Funded)

    City of Fresno, Ca 4.2company rating

    Guest service representative job in Fresno, CA

    REQUIRED: YOUTH AGES 16-30 YEARS OLD AND COMPLETION OF SUCCESSFUL YJCP WORKSITE EMPLOYMENT The City of Fresno is excited to offer youth between the ages of 16-30 years old the opportunity to gain valuable work experience in a public sector environment through temporary part-time paid employment in the grant funded One Fresno Youth Jobs Corps Program, as a workforce development program that invests in the next generation of city workers and city leaders. Limited wraparound services are available to remove barriers to employment. The Participant assignments range from working outdoors in the field to working in an indoor setting including carrying out duties that serve our community for 20 hours per week with flexible availability which may include nights and weekends. This exciting opportunity is for up to 6 months. The Requirements To be considered for the One Fresno Youth Jobs Program applicants must complete prerequisites: Step 1) Complete YJCP Interest Form at ********************************* Step 2) Complete one week of 29 soft skill videos with the option of virtual or in-person sessions. Step 3) Successful employment with a YJCP Worksite (up to 6 months) Step 4) Apply for the One Fresno Youth Jobs Program Participant Applicants must be between the ages of 16-30 years old at the time of employment to participate in the grant funded One Fresno Youth Jobs Corps Program. Candidates considered for hire must provide proof of a valid government issued photo ID, satisfactorily complete a Department of Justice fingerprinting. Possession of a valid California Driver's License at the time of employment may be required, depending on assignment. Pursuant to City of Fresno Charter, temporary employment shall not exceed 2,080 hours within 2 fiscal years. These are temporary employment opportunities that do not provide health benefits, or retirement and are not in any way a guarantee of permanent employment. Assignment may end at any time. Selection Process After prerequisites have been completed (see Requirements section), applicants for the YJCP Participant program must submit an official City of Fresno application on-line. Applicants will receive an automatically generated confirmation e-mail upon a successful application submittal. The e-mail is the only proof of submittal. For more information on how to complete an online application, please view "Instruction Guide" on the City's website on the Career Opportunities page here: ****************************************************** or call **************. Completed applications will be reviewed, and candidates will be contacted regarding potential career pathway opportunities in the One Fresno Youth Jobs Corps Program. Equal Opportunity Employer The City of Fresno is an equal opportunity employer. Should you need a special accommodation due to a qualifying disability, please contact the Personnel Department at **************.
    $45k-54k yearly est. 60d+ ago
  • Front Office/Customer Service Representative

    Closets By Design Fresno 4.1company rating

    Guest service representative job in Fresno, CA

    Job DescriptionWe are currently seeking an enthusiastic and motivated individual to immediately fill the position of Front Office/Customer Service. Applicants must demonstrate a commitment to client satisfaction by communicating what is necessary in a genuinely friendly and professional fashion. Benefits Listed pay of $k includes base pay. Paid training and ongoing professional development Paid holidays and paid time off. Retirement benefits. Open door policy with your manager. Responsibilities Answer and direct incoming phone calls and be responsible for booking appointments. Manage designers appointment calendars in CRM. Greet visitors and assist with office support needs. Deliver administrative support for office staff, sales team, and production/installation department. Complete general office duties with strong verbal and written communication skills. Requirements No degree is needed. We are looking for candidates with office experience. Proficient in Microsoft Office. Excellent phone etiquette. Strong personal organizational skills. Strong work ethic. Strong verbal and written communication skills. Customer oriented, friendly and enthusiastic. Closets by Design - Overview Closets by Design is a nationally recognized leader in home organizing systems. We design, manufacture, and install a complete line of custom closets, home office furniture, media systems, wall-beds, garage cabinetry and more. Closets by Design - Our Values Serve Others Be a Problem Solver Trust the Process We respond to all candidates within 24 hours and complete hiring in 7 days.
    $31k-39k yearly est. 21d ago
  • Front Desk

    Valley Fitness, Corporate

    Guest service representative job in Fresno, CA

    Job Description Valley Fitness Corporate in Fresno, CA is seeking a welcoming Front Desk team member to join our vibrant fitness center. Our team prides itself on creating a warm and inviting atmosphere for all members and guests. As a Front Desk staff, you will be the first point of contact, offering exceptional customer service and support to ensure a seamless experience for everyone who walks through our doors. We are looking for an enthusiastic individual who thrives in a fast-paced environment and enjoys interacting with people. Your role will involve greeting members, assisting with inquiries, and helping to maintain the smooth operation of our facility. Join us at Valley Fitness and be part of a supportive team dedicated to promoting health and wellness. Compensation: $16 hourly Responsibilities: Greet and welcome members and guests upon arrival to create a positive first impression Answer phone calls and respond to inquiries or direct calls to the appropriate person Maintain cleanliness and organization of the front desk area to uphold professional standards Check-in members and verify membership cards to ensure access control Assist in resolving customer complaints or issues in a timely and courteous manner Qualifications: 1-2 years of experience in customer service or administrative role Proficiency in basic computer skills (to be determined by an assessment) Familiarity with managing customer databases Strong customer service experience US work authorization About Company At Valley Fitness, we're not just a gym; we're a thriving community dedicated to helping you achieve your fitness goals. Our clean and friendly environment is the perfect space for everyone, from the seasoned fitness enthusiast to the weekend warrior. It doesn't matter where you are on your fitness journey - we have the equipment, trainers, and vibrant atmosphere that will inspire and motivate you every step of the way. Our Mission: “To build a company that provides a clean, friendly, and positive environment that energizes our members to reach their goals and open their minds to new possibilities.” What We Offer Competitive salary and performance-based bonus Comprehensive benefits including health, dental, vision, 401(k), and PTO Opportunities for professional growth and development Supportive and team-oriented culture A chance to contribute meaningfully to the financial strength and success of the company.
    $16 hourly 29d ago
  • Night Auditor

    Sitio de Experiencia de Candidatos

    Guest service representative job in Fresno, CA

    Complete end-of-day activities including posting charges to accounts, running night audit backup, and roll the date. Process all payment types such as room charges, cash, checks, debit, or credit. Process adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges. Print contingency lists to have a record of all guests in case of emergency. Sell a room/accommodation to guests without reservations based on availability. Operate telephone switchboard station, process requests for wake-up calls, and advise guest of any messages. Complete the Room Rate Variance Report. Process all guest check-ins and assign room. Activate or reissue room keys using electronic key machine. Count bank at end of shift and secure bank. Balance and drop receipts according to Accounting specifications. Set up, stock, and maintain work areas, and inspect the cleanliness and presentation of all materials prior to use. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time or for an entire work shift. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: Less than 1-year related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.
    $34k-42k yearly est. Auto-Apply 6d ago
  • Night Auditor - Fairfield Inn & Suites #7335 - Fresno, CA

    Denco Family

    Guest service representative job in Fresno, CA

    Fairfield Inn & Suites located in Fresno, CA is looking for a Night Auditor that will work the Front Desk. This position will be reporting to the General Manager and Property Management Team. The Night Auditor will provide efficient, courteous, and quality service to guests. As part of a growing company, we are looking for applicants with the desire to grow with us. This position represents the hotel to the guest throughout all stages of the guest's stay. WHAT WE OFFER: Medical, Dental, and Vision Benefits Dependent Care 401(k) With Employer Match Short-term & Long-term Disability EAP program Perks at Work Employee Discount Program Company-wide discount - over 40 company-affiliated restaurants! Employee Referral Bonus - refer a friend and get paid! Advancement - On-the-job skills training to prepare employees for upward mobility opportunities. Essential Duties and Responsibilities: Promotes Company Mission, Vision and Core Values. Greet guests upon arrival, determine a guest's reservation status, identify how long the guest will stay and help guests complete the registration process, check-in guests, and assign rooms. Respond to guest inquiries, concerns and complaints as needed. Accommodate special requests whenever possible, and provide them with any information they need to enjoy their stay. Answer phones, process reservations according to policy, and maintain the daily walk-in reservation count sheet. Processes guest check-outs. Completes posting of all charges. Receives and records guest payments. Reconciles all departments to X reading of the register by retaping all department vouchers from the start of the day's business. All tapes should be labeled and dated. Prepares revenue report remembering to include all day rates. Posts room, tax, and local calls for the day. Total room revenue should balance with the room revenue report. Prepares revenue report remembering to include all day rates. Completes end of day paperwork showing any adjustments for errors with full explanation and records last consecutive number and reset number. High balance credit report must be completed indicating all balances in the guest ledger of cash customers with debit balances. Folio balances over $300 if property does not have a restaurant, and $500 if property has a restaurant should also be recorded. This report is to be given to the Manager daily for his/her review. Copies are to be retained on the property level and originals sent to the home office. Prepares and coordinates room status updates by 7:00 a.m. with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, vacant rooms, special requests, and part-day rooms. Reconcile Banquet Department using banquet bills. Prepare a "cash only" list for restaurants and lounges. Pays special attention to the phone and follows the basic rules of courtesy. Records and makes all wake-up calls properly. Read the pass-on log and bulletin board daily. Is aware of daily activities and meetings taking place in the hotel. Provides information to guests in a courteous manner. Must have complete knowledge of policies and procedures to be followed in emergency situations. Coordinates guest room maintenance work with the engineering and maintenance division. Reports any unusual occurrences or requests to the manager or assistant manager. Completes the night audit by change of shift at 7 a.m. Gives information to other department heads, especially any information relating to the morning's breakfast business and meeting set-ups. Handles all internal control items as hotel policies and procedures dictate. Sees that all reports and vouchers required are on the General Manager's desk for review and approval. Posts and files all charges to guest, master, and city ledger accounts. Attends department meetings. Adheres to all company policies & procedures & brand standards. Performs any additional duties as assigned by the supervisor to meet business needs. Qualifications Qualifications/Requirements Understanding and adhering to proper credit, check-cashing, and cash-handling policies and procedures. Good communication skills, math skills, customer service skills, and problem-solving skills. Proper telephone etiquette. Spanish speaking skills are a plus. Comfortable using suggestive selling techniques to sell rooms and to promote other services of the hotel. Knowledgeable using office equipment. Follows procedures for issuing and closing safe deposit boxes. Uses proper mail, package, and message handling procedures. Knows all safety and emergency procedures. Is aware of accident prevention policies. Maintain the cleanliness and neatness of the front desk area. Understands that business demands sometimes make it necessary to move employees from their accustomed shift to other shifts. Adheres to all company policies & procedures & brand standards. Must have the ability to lift, bend, and remain on one's feet for extended periods of time. Requires finger dexterity, grasping, writing, standing, sitting, walking, repetitive motions, hearing, visual acuity, and may on occasion have to lift and carry up to 40 pounds. High school graduate or equivalent. Must be team oriented and dedicated to providing excellent service and ensuring that the brand's highest standards are met. Each team member is considered a salesperson for the property. Must be able to work any day of the week including weekends and holidays. Any hotel employee may be asked to use their personal vehicle for business purposes at any time. Performs any additional duties as assigned by the supervisor. This is intended to describe the general nature and level of work being performed by the employees assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities or tasks which may be required to be performed in this position. Employer may amend, change, or modify the responsibilities and duties of this position to meet business needs as necessary. This job description does not constitute a contract for employment and may be changed at the discretion of the employer with or without notice. Denco Family, Inc is an Equal Opportunity/Affirmative Action Employer. As an Equal Opportunity Employer, we do not discriminate on the basis of age, race, sex, sexual orientation, gender identity, gender expression, color, religion, national origin, disability, genetic information, or any other status protected by federal, state or local law.
    $34k-42k yearly est. 9d ago
  • Front Desk- Selma Location

    Valley Fitness Fresno

    Guest service representative job in Selma, CA

    Job Description Valley Fitness Corporate in Fresno, CA, is seeking a welcoming Front Desk team member to join our vibrant fitness center. Our team prides itself on creating a warm and inviting atmosphere for all members and guests. As a Front Desk staff, you will be the first point of contact, offering exceptional customer service and support to ensure a seamless experience for everyone who walks through our doors. We are looking for an enthusiastic individual who thrives in a fast-paced environment and enjoys interacting with people. Your role will involve greeting members, assisting with inquiries, and helping to maintain the smooth operation of our facility. Join us at Valley Fitness and be part of a supportive team dedicated to promoting health and wellness. Compensation: $16.50 hourly Responsibilities: Greet and welcome members and guests upon arrival to create a positive first impression Answer phone calls and respond to inquiries, or direct calls to the appropriate person Maintain the cleanliness and organization of the front desk area to uphold professional standards Check in members and verify membership cards to ensure access control Assist in resolving customer complaints or issues in a timely and courteous manner Qualifications: 1-2 years of experience in customer service or an administrative role Proficiency in basic computer skills (to be determined by an assessment) Familiarity with managing customer databases Strong customer service experience US work authorization About Company At Valley Fitness, we're not just a gym; we're a thriving community dedicated to helping you achieve your fitness goals. Our clean and friendly environment is the perfect space for everyone, from the seasoned fitness enthusiast to the weekend warrior. It doesn't matter where you are on your fitness journey - we have the equipment, trainers, and vibrant atmosphere that will inspire and motivate you every step of the way. Our Mission: “To build a company that provides a clean, friendly, and positive environment that energizes our members to reach their goals and open their minds to new possibilities.”
    $16.5 hourly 9d ago
  • Hampton Inn Front Desk Agent

    Tracy Nissan

    Guest service representative job in Selma, CA

    Join the Hampton Inn Selma Family! Are you the kind of person who lights up a room just by walking in? Do you love making people feel welcome, seen, and cared for? If so, we'd love to have you as our next Front Desk Agent! At Hampton Inn Selma, we're not just a hotel - we're a team that celebrates each other, supports each other, and genuinely enjoys creating unforgettable experiences for our guests. If you're looking for a place where your personality, kindness, and hustle actually matter, this is it. What You'll Do: * Greet guests with genuine warmth and positive energy * Create moments guests will remember long after they leave * Be the friendly ambassador and go-to person during their stay * Communicate with clarity, compassion, and a smile * Keep the lobby looking sharp and welcoming * Work with your team to maintain a clean, safe environment * Resolve issues confidently and quickly - you're the hero of the lobby * Handle payments accurately and responsibly * Register guests with care and attention to detail * Support Sales with fun up-selling and package promos What We Offer: * Review-based bonus opportunities * Medical, Dental, and Vision benefits * 401(k) * Ongoing training and professional development * A welcoming, inclusive team culture that feels like home * Real opportunities for growth and internal promotions What We're Looking For: * Someone professional, kind, and genuinely people-focused * Strong customer service skills and clear communication * A quick learner with great work ethic * A true team player * Flexible availability for any of our three front desk shifts: * 5:00 AM - 1:00 PM * 1:00 PM - 9:00 PM * 9:00 PM - 5:00 AM * Able to stand for up to 4 hours at a time * Able to bend, stoop, squat, and stretch as needed If you're ready to join a team that cheers you on, helps you grow, and makes work actually enjoyable, we can't wait to meet you. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $33k-40k yearly est. 39d ago
  • Front Desk Overnight

    Grand Fitness Mgmt

    Guest service representative job in Reedley, CA

    Part-time Description Who Are We: Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 92+ locations. We strive to achieve Planet Fitness' mission to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment. Who You Are: All of our Team Members at Planet Fitness share one thing in common - a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone As a Front Desk Sales Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” experience! Benefits On-Demand Pay Medical, Dental and Vision insurance (full time employees only) Employee perks and discount program Free Black Card Membership 401(K) Plan Savings plan Pay Rate $17.00 per hour As the Front Desk Associate you will: Greet members and guests as they enter and exit the club; assisting them with any questions or concerns as they check in. Help to promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies. Resolve member concerns and escalate to a Manager as needed. Answer phones in a friendly manner and assist callers with their inquiries. Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships. Perform prospective member calls and tours; assessing their membership needs. Execute retail transactions with accuracy and drive sales goals. Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area. Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule. Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns. Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.). Requirements What you bring to the table: 6-12 months of experience in a customer service environment is preferred Must be 18 years of age Willing to become CPR/AED Certified (Training provided by Planet Fitness) Basic computer proficiency Ability to lift up to 50 pounds Ability to walk and stand for prolonged periods of time Ability to continuously talk in person or on the phone during shift Will occasionally encounter cleaning chemicals during shift This role is subject to successful completion of a background check, after offer acceptance. All background screens will be conducted in accordance with applicable federal, state and local laws. Salary Description $17.00 Per Hour
    $17 hourly 47d ago
  • Night Auditor

    Autocamp Hospitality Group

    Guest service representative job in Midpines, CA

    Part-time Description Do you love to create delight through design and attention to detail? Are you a MacGyver who always finds a way to get it done? If so, then we invite you to apply to AutoCamp to join our adventure. AutoCamp is seeking a Front Desk Night Auditor to be responsible for front desk duties during the overnight shift and completing audit procedures on a nightly basis. AutoCamp is a lifestyle hotel brand that is changing the way people experience the great outdoors. We provide an upscale, hassle-free, and comfortable experience in the world's top outdoor destinations - we call it Outdoor Hospitality. Sound good? We'd love to hear from you. Be sure to fill out the application and if you have a resume and a cover letter attach them too. Requirements ESSENTIAL RESPONSIBILITIES INCLUDE, BUT NOT LIMITED TO: Greet and welcome guests by speaking in a warm, friendly and courteous manner. Support guests with registration and accommodation assignments, helping with special requests when needed and possible. Guide guests with check-ins/check-outs in an efficient and friendly manner, and in accordance to Autocamp's policies. Collect and distributes messages for guests. Pre-register, block and take reservations; and when necessary future reservations following hotel rate structures, discounts, and sell strategies. Resolve guest complaints and assists with inquiries that relate to Autocamp's services, events, directions, local attractions, etc. Assist in solving billing discrepancies. Perform cancellations according to procedures. Follow through and complete Supervisor's checklist by end of shift. Ensure that all information pertinent to the desk or related areas is passed on to the following shift manager or supervisor. Attend department meetings. Perform any other duties as requested by Supervisor. DESIRED SKILLS AND EXPERIENCE Ability and Comfort in Working with Cloud Based Applications Preferred: Knowledge of Google Suite products. Preferred: Customer service background. EDUCATIONAL REQUIREMENTS AND PREFERENCES No educational requirement. Preferred: College degree in hospitality, business administration or similar. THE RIGHT PERSON WILL…. Strong Relational Skills Thoroughness and an Attention to Detail Excellent and Attentive Customer Service Must be a MacGyver, and able to find solutions when issues arise. Salary Description 21.00 Hour
    $34k-42k yearly est. 4d ago

Learn more about guest service representative jobs

How much does a guest service representative earn in Madera, CA?

The average guest service representative in Madera, CA earns between $25,000 and $42,000 annually. This compares to the national average guest service representative range of $20,000 to $34,000.

Average guest service representative salary in Madera, CA

$33,000

What are the biggest employers of Guest Service Representatives in Madera, CA?

The biggest employers of Guest Service Representatives in Madera, CA are:
  1. Robbins Brothers
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