Guest service representative jobs in Ocala, FL - 360 jobs

City, State:Clermont, Florida Title: Night Auditor FLSA: Exempt/Non-Exempt Status: Part-time, full-time, seasonal, on-call. Reports to: Front Office Manager/Accounting Manager . Pay Range: Enter hourly rate range or salary range depending on position Job Summary: The Night Auditor is responsible for closing the business day by balancing revenues and receipts, performing bookkeeping activities, and providing guest services such as check-ins, check-outs, and addressing guest inquiries, ensuring a smooth overnight operation of the hotel. Essential Functions and Duties: Greet, register, and assign rooms to hotel guests. Verify customer payment methods and process credit authorizations. Maintain accurate records of room availability and guest accounts using the property management system. Balance daily receipts and revenues, conducting income audits on posted revenues. Assist guests with check-out processes, reviewing accounts and resolving discrepancies. Answer phone calls promptly, directing inquiries or addressing guest needs. Coordinate with overnight housekeeping or maintenance staff to resolve guest issues. Make and confirm reservations, ensuring accurate data entry. Provide guests with information on hotel services and local attractions. Document guest feedback and escalate issues to management when necessary. Perform nightly “bucket checks” to ensure compliance with hotel standards. Assist in maintaining security and safety during overnight shifts by monitoring guest activity and access. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. Required Experience, Education, and Skills: Previous experience in a hospitality or customer service role preferred. Proficiency in basic bookkeeping and balancing financial transactions. Strong communication skills, both verbal and written. Proficient in using property management systems and office software. Excellent customer service and problem-solving skills. Ability to work independently and make decisions with minimal supervision. Detail-oriented with strong organizational skills. Work Environment: Primarily indoor work, with occasional standing, walking, and lifting of items up to 10 lbs. Frequent use of computers and telephones, requiring extended periods of sitting. Must be available to work overnight shifts, including weekends and holidays. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice. Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members. Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements. All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from: 2026-01-13 Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.

This position is primarily responsible for checking patients out, making follow up appointments, collecting balances, co-pays and deductibles. This person will be cross-trained to perform check in, insurance verification, obtaining referrals and authorizations and the medical records process. This position requires 2 years of experience in a medical or dental office setting. Benefits: Comprehensive health, dental, and vision insurance Health Savings Account with an employer contribution Life Insurance PTO 401(k) retirement plan with a company match And more! Equal Employment Opportunity & Work Force Diversity Our organization is an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc. Furthermore, our organization is committed to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.

Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Greeter/Counter Desk Attendant and become part of a vibrant atmosphere filled with dynamic experiences and endless possibilities. Start making your own luck today! Applicants must be at least 18 years of age to qualify for a position. WHAT OUR GREETERS/DESK ATTENDANTS DO Greeters/Desk Attendants set the tone for everyone who enters our doors, giving us our first opportunity to impress our guests and provide them with the kind of “WOW” factor they've been looking forward to. A GREETER/ DESK ATTENDANT'S DAY-TO-DAY Be friendly and inviting to our guests in person and over the phone Manage the waitlist Track availability and assign lanes, shoes & other equipment Prepare for leagues Ring sales at the counter and follow our cash control procedures Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues Assist our guests with basic bowling instruction (no, you don't need to show them your trick shots, just the essentials) Operate our POS system, central panel, computers, and P/A system WHAT IT TAKES HS Diploma or equivalent restaurant/hospitality experience (Optional) Proven success in school/previous job experience Excellent telephone etiquette Must meet the minimum age required by state law to serve alcohol PERKS (MORE REASONS YOU'LL LOVE YOUR JOB) Free Bowling! $1 Arcade Play 20% off Events 50% off Food & Beverages WORK ENVIRONMENT/ PHYSICAL DEMANDS: Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance. Job Type: Part-time Shift: Evening shift Night shift Weekly day range: Weekend availability Work Location: One location Who We Are Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world's premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com. Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: ************************************

Job Description Responsible for ensuring all aspects of the check in and check out process are handled in an organized and efficient manner including collecting co-pays, deductibles, and patient balances, obtaining credit card on file agreements, and scheduling follow up appointments, diagnostic testing, and specialty injection appointments. The Rep is responsible for preparing paperwork at the start and end of the clinic day, to include verifying all charge slips have been completed, batching daily collections, reconciling missing tickets, creating claims (if applicable), and maintaining correct balance in cash box Qualifications: High School Diploma. 2 years experience in a medical environment. Key Responsibilities: · Ensuring office/zone is prepared to receive patients by turning on lights, unlocking front doors, and ensuring appropriate sign in sheets are placed in clipboards on the front desk counter. · Greeting patients upon arrival by smiling, introducing yourself to the and welcoming new patients to our practice. · Informing patients of any delays in clinic/wait times. · Providing patient with the intake tablet and instructions on how to use the tablet. · Assist patients having difficulty using the tablet. · Ensuring the patients have completed all the required intake information. · Obtain and ensure the patient's photo identification and insurance card(s) match the information in the patient's Athena account. Scan any new insurances insurance cards and email Benefit Department with any changes. · Verifying a valid authorization is present in the patient's account in Athena. · Ensuring the patient's insurance benefits have been verified within the past 90 days. · Collecting all co-pays, deductibles, co-insurance, and outstanding patient balances. · Inform patients of credit card on file process and obtain signed agreements. · Begin check in process in Athena. · Print any financial agreements or advanced beneficiary notices and obtain patient's signature. · Upload any outside patient's imaging cd's into Medview PAC's system. · Preparing all paperwork for next day's clinic. · Schedule patients follow up appointments · Complete end of day batches. · Process any required disability form payments. · Scan daily batches in Z drive and forward any documents for scanning to Patient Records. · Ensuring clinics run smoothly by informing Zone Lead or Supervisor of any problems or issues to ensure they are quickly resolved. · All other duties as assigned. At FOI our goal is to provide our patients with world-class orthopedic care. Our mission of providing the best care encompasses not only the care the physician provides, but all medical and administrative aspects of the patients encounter with Florida Orthopaedic Institute (FOI) as well. Every staff member plays a vital role in this mission. We take pride in receiving the Patriot Award from the Department of Defense for the support that we give to National Guard and Reserve members who are employed by FOI. We are committed to encouraging a culture of inclusion reflective of the communities we serve, and we provide equal opportunity to all. Florida Orthopaedic Institute conforms to the spirit as well as to the letter of all applicable laws and regulations. What we offer: Full time opportunities available, with room for career growth and advancement. Excellent job security and stability, to promote an optimal work life balance. Be part of this dynamic and growing high level Front Desk team! Schedule: Monday - Friday Orthopaedic Solutions Management is a Drug Free Workplace We are committed to maintaining a safe, healthy, and productive work environment. As part of this commitment, we operate as a drug-free workplace. All candidates will be required to undergo pre-employment drug screening and/or be subject to random drug testing in accordance with applicable laws and company policy.

Candidates must reside within 50 miles of our Gainesville, FL office and be willing to work on-site. A minimum of two (2) to three (3) years of customer service or call center work experience is required. Previous work experience in insurance services or related service industry is a plus. Tower Hill Insurance Group has an exciting opportunity for a talented Customer Service Representative who enjoys intellectual challenges and is seeking a rewarding career with a company that is experiencing growth. Not only is Tower Hill Insurance one of Florida's most trusted names in homeowners insurance, but it offers great opportunities for career advancement and personal growth, along with very competitive benefits and rewards. We are growing at a consistent pace and seek professional individuals with drive, team mentality, who want to make an impact, and are committed to a long-term career in the insurance industry. The Customer Service Representative is the intermediate professional level responsible for providing excellent customer service support to Insureds, Agents, and related businesses via telephone, emails, or mail correspondence. The role may also perform processing work as assigned when not providing customer service via phone or email. Incumbents in this role may also aid leadership with special projects, daily audits, and other customer service tasks. ESSENTIAL DUTIES AND RESPONSIBILITIES * Handle inbound/outbound phone and email inquiries about policy changes, renewals, billing information, cancellations, initial claim reporting, claims status, policy guidelines and procedures, policy quoting, and ability to discuss the policy declarations page in detail. * Service the following contact center queues (Policy Inquiry, Claims, Agency Service, Commercial and TH Specialty Policy and Agency Service) other queues may be assigned as needed. * Achieve a monthly production score of 87% or above for the following categories: Call Performance, Policy Audits, Aux Reporting, Schedule adherence, and Attendance for six consecutive months. * Discuss and provide detailed explanation of our Policy Declarations Page which lists each coverage associated with premium amounts. * Discuss detailed information of endorsement changes made to the policy. * Provide detailed breakdown of Tower Hill Insurance Exchange. * Document summary of each customer contact via our system applications. * Rely on instructions and pre-established guidelines to perform the functions of the job. * Provide professional and correct information in a business-like and friendly manner with the goal of ensuring customer satisfaction. * Strive for first-call resolution, including providing options and alternatives to best assist the customer. * Maintain full knowledge of department FAQs documents. * Work extended hours to meet Call Center demands and during catastrophes events as needed. * Prepare faxes, emails, receipts, and other correspondence as requested. * Conform to proper business etiquette and company guidelines including THIG core values with a positive attitude. * Assist leadership with special projects and other assigned tasks. ADDITIONAL DUTIES This job description reflects the general duties considered necessary to describe the essential functions of the job and should not be considered a complete description of all the work requirements and expectations of the position. Tower Hill reserves the right to assign duties not listed herein as necessary to accomplish the goals of the organization. Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION High School Diploma or GED required. EXPERIENCE Minimum of two (2) to three (3) years of customer service or call center work experience required. Previous work experience in insurance services or related service industry is a plus. CERTIFICATIONS Professional Insurance Designations preferred. LICENSES Valid Driver's License required. Florida 4-40 Customer Service License preferred. BENEFITS * Medical * Dental * Vision * Life & Disability Insurance * 401(k) * Health Savings Account * Accident, Critical Illness and Hospital Indemnity * Pet insurance * Paid time off & Holiday pay We offer competitive pay and benefits, and well-being programs to support you and your family. For more information about our company, careers and Total Compensation visit: Total Compensation - Tower Hill Insurance (thig.com) Tower Hill Insurance is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Tower Hill Insurance is committed to working with and providing reasonable accommodation for individuals with disabilities. If you need reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to ********************* and let us know the nature of your request and your contact information. All applicants will receive an acknowledgement that their application has been received. Candidates will not receive status updates regarding their application; however, those candidates selected for further consideration will be contacted by Human Resources.

MUST BE AVAILABLE TO WORK WEEKENDS*** Title: Night Audit - Part time Job Description: Accurately balances all hotel income and expenses for the 24-hour hotel operating period. Typical Work Conditions: Front desk and office Equipment Used: Computer, printer, key machine, luggage cart, telephone, fax, copier, scanner Qualifications: High school diploma or equivalent 4 years minimum experience in hotel audit Fluent in English, reading and writing necessary. Must have sound judgment and discretional skills and be able to work with little or no supervision. Must be flexible in hours and days worked. Must display very good organization and time management skills. Must have excellent communication and interpersonal skills with the ability to interact with many types of personalities. Must be proficient in the use of common Windows-based computer programs, including Microsoft Word and Excel Must be able to operate basic office machines, i.e., copier, fax, printer, etc. Essential Tasks: Balance all room revenue, F&B revenues and room expenses Balance all room and tax charges Performs all GSA functions as required. May perform duties associated with Night Manager responsibilities. Posting charges to guest accounts Processing payments from guests Selling and upselling rooms to “walk-in” customers Maintaining daily logs Balancing shift work and cash drawers Listening to or anticipating and responding to guest complaints. Use established greetings when answering the phone or meeting guests in person. Promote, answer questions about, and enroll in Hilton's Honors program.

Job Purpose: - The Customer Service Representative II at LIFESTREAM BEHAVIORAL CENTER is responsible for providing exceptional service to clients by addressing inquiries, resolving issues, and ensuring a positive experience. This role involves handling complex customer interactions, offering solutions, and maintaining a high level of professionalism to support the organization's mission of delivering quality behavioral health services. Key Responsibilities: - Respond to customer inquiries via phone, email, or in-person with accuracy and professionalism. - Resolve customer issues and complaints in a timely and effective manner, ensuring customer satisfaction. - Provide detailed information about services offered by LIFESTREAM BEHAVIORAL CENTER and assist customers in understanding their options. - Maintain accurate records of customer interactions and transactions, documenting details of inquiries, complaints, and actions taken. - Collaborate with other departments to ensure a seamless customer experience and address any service delivery issues. - Identify opportunities to improve customer service processes and contribute to the development of best practices. - Stay informed about organizational changes, updates, and new services to provide accurate information to customers. - Support the training and mentoring of new customer service representatives as needed. - Adhere to all company policies, procedures, and regulatory requirements in the execution of duties. Qualifications Required Education: - High school diploma or equivalent required. - Associate's degree or higher in a related field preferred. Required Experience: - Minimum of 2 years of experience in a customer service role, preferably in a healthcare or behavioral center setting. - Proven track record of effectively handling customer inquiries and resolving issues. - Experience working with diverse populations and understanding of cultural sensitivities. Required Skills and Abilities: - Excellent verbal and written communication skills. - Strong interpersonal skills with the ability to build rapport with clients and colleagues. - Proficiency in using customer service software and Microsoft Office Suite. - Ability to multitask and manage time effectively in a fast-paced environment. - Demonstrated problem-solving skills and ability to think critically. - High level of empathy and patience when dealing with clients facing challenging situations. - Ability to work independently and as part of a team. - Strong attention to detail and organizational skills. LifeStream Benefits Health/Dental/Vision Insurance Short Term Disability Pension Plan 403(b) PTO (Over 4 weeks your 1st year!) Flexible Work Schedules Tuition Reimbursement Program Free Telehealth Services And More! Important Notice As part of our hiring process and in compliance with Section 435.04, Florida Statutes, certain positions require a Level 2 background screening. Employment offers are contingent upon meeting applicable requirements. For more details on Level 2 background screening requirements, please visit: Florida Care Provider Background Screening Clearinghouse LifeStream is an equal opportunity employer and does not discriminate against any applicant based on age, citizenship, color, covered veteran status, disability, gender identity, genetic information, marital status, race, religion, sex, sexual orientation, or other protected status in accordance with applicable federal, state, and local laws.

Job DescriptionBenefits: Employee discounts Training & development We are looking for a positive Front Desk Associate to join our team! At the Front Desk, you are the face of our business and set the tone for creating exceptional experiences for all our members. You will greet members, answer questions, solve issues, and perform administrative duties as needed. You are a natural people person with a passion for health and fitness. You understand the impact you can have through customer service, and take pride in creating smiles and resolutions. Responsibilities: Enthusiastically greet members, prospective members, and guests Provide a high-level of customer service to all members and effectively resolve issues Handle front desk activities including answering phones and checking-in members Take prospective members on tours of the facility Ensure gym systems and processes are followed Enforce facility rules and regulations, ensuring faciling is clean and safe Qualifications: Previous customer service experience preferred Strong communication and customer service skills Upbeat and positive attitude! Passion for health & fitness Basic computer proficiency Complete our short application today!

Front Desk AssociateThe Front Desk Associate will greet and direct members, guests and staff as they enter the gym. This position will provide assistance to members along with inquiries about gym operations and policies, as well as perform various administrative duties.This detail-oriented individual will possess excellent customer service skills and the ability to communicate effectively with both staff and members. Basic understanding of accounting principles, cash processing procedures and computer skills required.Gold's Gym will continue to change lives by helping people reach their individual potential. Join the team in getting us where we need to go and you'll see no limit to your career potential.Current CPR Certification is required.Apply Today! What started out in 1965 as a small gym in Venice Beach, California has since become the most well-known and traditional fitness company in the world - - Gold's Gym. Over the last 55 years, Gold's Gym has developed into a global brand with over 600 locations spanning 6 continents. Bodybuilding greats such as Arnold Schwarzenegger, Lou Ferrigno and Franco Columbu worked out at the original Gold's Gym, which went on to become the most legendary gym in the world. In the fitness industry, the brand enjoys cult status and universal appeal with 96% aided brand awareness. We attribute much of our success to our company culture. We're down-to-earth, reliable, and entrepreneurial - - but also enthusiastic, collaborative, and creative. If this feels like you, we can't wait to get your application!

The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. The guest service agent is able to work with minimal supervision and independently when needed. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards. Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.

Job DescriptionIf you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Chiefland, FL, that is a perfect fit for you! As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as Customer Service Representative is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you. This excellent opportunity will not last long! Apply for FYZICAL's Customer Service Representative job opening today! Are you looking to join an innovative company where you can establish yourself and advance your career as part of a top-rated team? If so, you should consider our Customer Service Representative position in Chiefland, FL! We are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve. As our Customer Service Representative, you will enjoy the easy flow of a supportive team that succeeds together. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth. Start down your exciting career path today by applying for our Customer Service Representative job opening!Responsibilities Handle patient scheduling, appointments, multi-phone line Gather new patient data; keep track of all patient referrals Disseminate information to patients; act as a go-between for patients and physicians Send and keep a log of all reports sent to doctors Collect all payments; insurance verification Collect/open mail; distribute mail to proper areas/people Send benefits paperwork to billing companies Handle all scheduling and ensuing communication Answer phones, act as a patient liaison, answer any questions from potential or current patients Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations Collect new patient intake information; track all clinic referrals Fax reports to physicians; keep a log of incoming reports Verify Insurance and track insurance-covered visits; take copayments Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company Communicate with the office manager and clinicians about scheduling/patient arrival Required Skills High school diploma or equivalent Valid driver's license and reliable transportation Great communicator and multitasker, detail-oriented Positive attitude, good work ethic, integrity and empathetic toward people that are in pain H.S. graduate or GED certificate Up-to-date DL and a dependable vehicle Excellent at handling details, communicating and multitasking Great demeanor, strong integrity and compassion

We are seeking a friendly and service-oriented Front Desk Representative to join the team at our Gastro clinic. As a Front Desk Representative, you will be the first point of contact for our clients. You will greet customers as they arrive, book appointments, answer phone calls, and collect payment information. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking. Responsibilities Greet Patients as they arrive and provide an excellent customer experience Answer phone calls and schedule appointments Assist clients with paperwork, including consent forms Maintain a clean and inviting environment Provide general customer service and attend to the needs of customers throughout their services Collect copays Verify Insurance Schedule patient appointments. Answering the phones - MUST HAVE!! Eclinical works experience is a plus Qualifications Two or more years of experience as a receptionist or similar role is preferred Excellent communication skills with a commitment to customer service Strong work ethic and positive attitude Familiar with computers and scheduling software Excellent multi-tasking skills

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! About our property: Embark on a career at the Hilton University of Florida Conference Center, a distinctive property managed by Pyramid Global, where hospitality meets academic excellence. With 248 well-appointed guest rooms, 10 versatile meeting spaces, and 30,811 sq ft of meeting space, our hotel provides a unique workplace nestled within the vibrant atmosphere of the University of Florida. Join our team and experience a work environment that reflects the energetic spirit of the university community. At Pyramid Global, we offer comprehensive benefits, including a 401k with a company match, and recognition programs tailored to acknowledge your dedication. If you're seeking a career that blends hospitality with the dynamic atmosphere of a prestigious institution, consider joining us at the Hilton University of Florida Conference Center. Your journey towards a fulfilling career in this unique setting begins here. What you will have an opportunity to do: Overview Front Desk Agents are a major part of the personality of the Hilton University of Florida Conference Center. They create both the first and last impressions our guests experience. We are seeking individuals who are warm, dependable, guest-focused, and committed to delivering outstanding hospitality. Key Responsibilities Perform all room clerk functions, including friendly and efficient guest check-in and check-out Complete cashier functions, including accurate posting of charges for individuals and groups Maintain hotel banks and cash receipts with accuracy and accountability Handle reservation functions, including entering and updating group files Serve as a concierge resource, providing local entertainment and area recommendations Support and adhere to all hotel policies as outlined in the Employee Handbook Maintain exceptional guest and employee relations Work collaboratively with all departments to ensure a seamless guest experience Collect guest feedback and comment cards with an enthusiastic and service-driven approach What are we looking for? High school diploma or equivalent A strong desire to positively impact others and create memorable guest experiences Outgoing, engaging, and professional demeanor Computer literacy and comfort with administrative tasks Excellent verbal and written communication skills Ability to work efficiently in a fast-paced environment Ability to stand for the duration of the shift Availability to work various shifts, including weekends and holidays Compensation: - Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Driftwood Hospitality Management's company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services - all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel. JOB SUMMARY Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay, as well as ensuring the guest has an exceptional stay, to meet hotel's high standards of quality. ESSENTIAL JOB FUNCTIONS This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week. Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Make appropriate selection of rooms based on guest needs. Code electronic keys, certificates, and coupons as appropriate. Requires continual standing and movement throughout front office areas. Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash; make change and balance as assigned house bank. Accept and record vouchers, travelers' checks, and other forms of payment. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer. Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. Close guest accounts at the time of check out and ensure guest's satisfaction. In the event of dissatisfaction, research and attempt to resolve problem within established guidelines, may include turning problem over to a supervisor. Field guest complaints, conducting thorough research to develop the most effective solutions and resolve complications such as location changes or credit issues. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating and air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion. Keeps the corridors and service area neat at all times. Adheres to all company policies and procedures. Follows safety and security procedures and rules. Knows department fire prevention and emergency procedures. Utilizes protective equipment. Reports unsafe conditions to supervisor/manager. Reports accidents, injuries, near-misses, property damage or loss to supervisor. Provides for a safe work environment by following all safety and security procedures and rules. All team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook). Assists other Front Desk Personnel when need. Perform any related duties as requested by supervisor/manager. Qualifications KNOWLEDGE, SKILLS & ABILITIES The Hotel may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below, when applicable Any combination of education and experience equivalent and graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities. High school diploma preferred. Prior hospitality experience preferred, but not required. Considerable skill in the use of a calculator and prepare moderately complex mathematical calculations without error. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and help resolve conflicts. Ability to read, listens, and communicates effectively in English, both verbally and in writing. Ability to access and accurately input information using a moderately complex computer system. Hearing and visual ability to observe and detect signs of emergency situations. PHYSICAL DEMANDS Ability to stand and move throughout front office and continuously performs essential job functions. Stand 95% of shift Lifting up to 25 pounds maximum. Occasional twisting, bending, stooping, reaching, standing, walking. Frequent talking, hearing, seeing and smiling. Benefits 401(k) Disability insurance Employee assistance program Health insurance Life insurance Paid time off Room Discounts Employee Food and Beverage Discounts EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.

The Santa Fe College (SF) Teaching Zoo, a unique 10-acre zoo in Gainesville, Florida, is the only zoo on a college campus accredited by the Association of Zoos and Aquariums (AZA). The zoo showcases a diverse collection that contains both native and exotic species for everyone to enjoy. Visitors enjoy the Bald Eagles, White-throated capuchin monkeys, American alligators, Matschie's Tree Kangaroo and Asian small-clawed otters to name a few. These species and many other mammals, birds, reptiles and amphibians are on display in a naturally shaded environment. The 1/4-mile trail through the wooded environment is lined with mulch and is stroller and/or wheelchair accessible. The Teaching Zoo is seeking a part-time Guest Services Specialist to receive guests to the zoo. This position is hired through our partner temp force agency, Spherion. Job Description Responsibilities and Duties Include: Greets all visitors to the zoo, answers phones, and provides guests with appropriate information or referrals. Processes all ticket sales, merchandise sales, membership sales, public experiences, and donations via point-of-sale system and credit card system. Processes membership applications and ensures member database is up to date. Keeps track of inventory merchandise and ensures gift shop is properly stocked and priced Runs daily cashier reports and transfers daily receipts to SF Cashier or Police Department. Inputs data from tours and public surveys into reports. Demonstrates a high level of understanding of the zoo, public program opportunities, and the Zoo Animal Technology program. Supports Education team with public programs. Complies with all published College Rules, procedures, guidelines, and laws/regulations governing public employees, including but not limited to those related to document retention and destruction, FERPA, and confidentiality. Strictly honors the privacy, security, and confidentiality of student records and other sensitive information according to appropriate state, federal, and college regulations, policies, and procedures. Provides service excellence through courteous, informed, accessible, and professional engagement. Performs other duties as assigned. Reports to: Office Supervisor, SF Teaching Zoo and Zoo Animal Technology QUALIFICATIONS Required: An associate's degree in zoo animal technology or a related field and/or two (2) years of related work experience. Experience with cashiering, retail sales, or related. Additional Requirements: Must possess excellent communication and interpersonal skills; work well under pressure and without supervision; organized, quick learner, multitasker, punctual, and reliable. Preferred: Knowledgeable of the Gainesville area and attractions. Familiarity with the Windows OS, word processing, and spreadsheets. General Knowledge, Skills, and Abilities Ability to work successfully in a multi-cultural environment. Adaptability to Change - able to be flexible and supportive, able to positively and proactively assimilate change in rapid growth environment. Communication - able to effectively communicate in a professional, diplomatic, empathetic, and tactful manner using preferred method and level as applicable to the job. Critical Thinking & Judgement - able to make well-reasoned, sensible, and timely decisions based on careful, objective review and informed analysis of available information, considerations, and other factors. Customer Service - ability to respond promptly and courteously to all questions from students and faculty, demonstrating patience and persistence when helping students with little or no computer skills. Ethics - able to demonstrate integrity, professionalism, civility, and a high degree of ethics in all job-related actions. Organization & Time Management - able to plan, schedule, and organize tasks related to the job to achieve goals within or ahead of established time frames. Problem Solving - proven skills in identifying issues, determining their cause, developing creative solutions, and following through with implementing resolutions. Relationship Management - able to personally provide high level of interactive service to others, building relationships and addressing identified needs. Results Orientation - proven ability to set and exceed established targets. Detail Oriented - Proven accuracy and attention to detail. Multi-task - Ability to expeditiously organize, coordinate, manage, prioritize, and perform multiple tasks simultaneously to swiftly assess a situation, determine a logical course of action, and apply the appropriate response. If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. Santa Fe College (SF) is committed to maintaining a work and educational environment that embraces diversity and where no member of the college community is excluded from participation in, denied the benefits of, or subject to discrimination in any college program or activity based on: their race, ethnicity, national origin, color, religion, age, disability, sex, pregnancy status, gender identity, sexual orientation, marital status, genetic information, political opinions or affiliations, or veteran status. This commitment applies to employees, volunteers, students, and, to the extent possible, to third parties, applicants for admission, applicants for employment, and the general public. sfcollege.edu/eaeo Inquiries regarding non-discrimination policies or concerns about discrimination or harassment, including concerns about sexual harassment or sexual violence under Title IX, should be directed to: **************************** Santa Fe College reserves the right to extend deadlines and/or not to offer advertised positions. Preference will be given to eligible veterans and spouses of veterans.

←Back to all jobs at Home2 Suites By Hilton FRONT DESK AGENT Greets guests with genuine and warm spirit of hospitality Registers (Check-in) guests in an efficient manner, following Baywood & Brand standards, securing proper method of payment Posts transactions to guest and master accounts Reviews guest account balance, ensuring that payment is secured Reconciles discrepancies between Property Management System (PMS), Housekeeping reports and registration cards Reviews arrivals and blocks special requests Processes required reports, including down time, high balance, etc. Monitors and restocks sundry shop, ensuring consumed items are paid for; Follows established procedure for removal of expired items. Handles guest requests and concerns in a courteous and efficient manner Coordinates the delivery of guest services by other hotel departments and outside businesses Processes all incoming and outgoing reservation and cancellation requests in a timely and efficient manner Prepares guest amenities, and ensures delivery in a timely manner Handles in-house guest reservation requests such as extension, late check-out, and rebooking Handles check-out procedures swiftly and accurately and assists guests on departure. Maximize room revenue and occupancy levels through suggestive selling for upsell potential and walk in guests Stores guest luggage Presents to guests' accurate information regarding marketing programs applicable to the hotel, local area, and all hotel functions and outlets Handles departmental cash drawer, accounting of monies, credit card receipts, guest accounts, and other forms of credit and cash handling guidelines Maintains information and communication sources such as, logbook, franchise directories, checklists, and electronic communication Operates Private Branch Exchange (PBX switchboard) equipment to handle incoming calls, outgoing calls, wake up calls, do-not-disturbs and the paging of guests, all while maintaining guest and staff privacy and security Operates the franchise terminal and performs designated maintenance tasks Maintains procedures for credit control and handling of financial transactions Maintains guest safety & privacy by adhering to established procedures Issues safety deposit boxes for guest use, following security protocol Monitors key box, issuing keys to the appropriate staff members. Logs all transactions Completes brand specific log and follows brand and Baywood protocol for guest complaints, including escalation to management if needed, and completed follow up Adheres to departmental communication through the effective use of staff meetings, logbooks, and bulletin boards Coordinates emergency procedures including evacuations, immediately notifying management of such occurrences Assists with the relocation of guests, when necessary Assists other departments during slow periods Additional duties may be added at any time at the discretion of management Consistently models the behavior of a ‘Baywood Ambassador' who: Maintains a professional image, including appearance, verbiage, and body language, at all times Warmly greets both guests and coworkers (using the 10/5, first and last rule) every time they come in contact Actively listens to guests, responding appropriately to their questions and/or concerns. Seeks guidance and/or assistance from others to ensure satisfaction Fosters teamwork by offering assistance to others, as needed Continuously monitors the surroundings at work, in order to identify any cleanliness, safety, security, or building upkeep issues. Reports discrepancies to the proper department Contributes to a safe work environment by following proper safety guidelines in matters of attire, utilizing protective gear, and following safety procedures Recommends other Baywood properties to our guests, when appropriate Consistently demonstrates our It's My Pleasure service philosophy by identifying and seizing each golden opportunity to exceed guest expectations Skills/Qualifications Education: High School diploma Certifications / Licenses: TIPS, or similar approved, alcohol server training certification (as required) Experience: Previous hotel Front Desk experience preferred; however, ability gained through 2+ years related employment (customer service) or on-the-job training may substitute for actual Front Desk experience. Additional Skills: Ability to multi-task Ability to communicate effectively, both written and oral Bilingual (Spanish & English) preferred, depending on geographic market Ability to work the shifts required for the position Ability to learn and adhere to Brand & Baywood Hotels' standards Ability to take information from various sources and determine a responsible course of action Ability to understand interdepartmental relationships Ability to operate office equipment and industry specific software (PMS) Ability to remain calm during stressful situations Physical Demands Walking and Standing: 100% (Must be able to stand for the entire shift, usually 8 hours) Sitting: Rarely Bending, Stooping, Reaching: Occasionally Lifting, Push/Pull: 40 lbs. infrequently Driving: Rarely Traveling: None Environmental Conditions: Inside: Protection from weather conditions but not temperature changes Outside: Rarely Please visit our careers page to see more job opportunities.

Be part of the Gator fan experience! Serve as a Guest Service Game Day Ambassador for the University Athletic Association at Men's and Women's Basketball games, Gymnastic meets, Lacrosse matches, Softball games, and other Gator sporting events throughout the Spring semester as needed. It is mandatory to work the 2026 Spring football game. As Gator Guest Services - Game Day Ambassadors you will be the face of the Florida Gators throughout each of our home athletic events. You will be answering fan questions, finding solutions to fan problems, and making all fans feel both welcome and comfortable during athletic events. This posting will be open until qualified candidates have been selected. MINIMUM EDUCATION & EXPERIENCE REQUIREMENTS: Required Qualifications: Must be at least 18 years of age High School Diploma or GED (General Education Development) Ability to work the 2026 Spring football game Ability to work with the general public in a friendly, professional manner Ability to engage effectively with others of diverse cultures or backgrounds Ability to work a non-standard work week which may include evenings, weekends, and some holidays BENEFITS: This is a part-time position that is compensated at $15.00 per hour. There are no benefits associated with this position. This position works on an "as-needed" basis with no guarantee of hours. ADDITIONAL INFORMATION: Interviews may be conducted prior to the closing date, but no offer of employment will be extended until after the position closes. Once an official offer is extended and accepted, the candidate will be required to complete the federal Employment Eligibility Verification Form I-9 and will be contingent on satisfactory background screening results. The candidate will also be required to present acceptable and original documents to prove identity and authorization to work in the United States without the need for employment-based visa sponsorship now or in the future. The University Athletic Association, Inc. is an at-will employer, a separate company from the University of Florida and not a state employer. WE ARE PROUD TO BE A DRUG FREE TOBACCO FREE WORKPLACE.

Job Description Are you on the lookout for an entry-level job that lets you unleash your customer service skills to the fullest? Come join us at Munn's Air Conditioning & Heating in Fruitland Park, FL as a full-time Customer Service Rep - Call Center Associate to see not only yourself but also your career soar! WHAT'S IN STORE FOR OUR CUSTOMER SERVICE REP - CALL CENTER ASSOCIATE? In this entry-level customer care position, you start earning a competitive wage of $14 per hour and after 60 days you'll receive health, dental, vision, life, long- and short-term disability, critical illness, and accident insurance as well as First Stop Health, a 401(k), paid time off (PTO), 6 paid holidays per year, paid birthdays off, and bereavement pay! WHAT'S NEEDED FROM THIS ENTRY-LEVEL CUSTOMER CARE JOB? You're vital in maintaining our customers' happiness and satisfaction with their services! Monday through Friday from 8 AM to 5 PM, you answer phone calls with your upbeat, positive attitude and proactively solve any issues or concerns that arise. You also book appointments while educating customers on any services they might need. Finally - you have an entry-level job that you love and our clients have a representative that they can count on! WHAT REQUIREMENTS MAKE YOU THE PERFECT FIT? High school diploma OR equivalent Basic computer skills Reliable transportation Scheduling experience is a plus but not required for this entry-level customer care position. WHY BE EXCITED TO JOIN MUNN'S AIR CONDITIONING & HEATING? Whether homeowners are dealing with cold or sweltering temperatures, they know to call Munn's. Established in 1964, our premier heating and air conditioning company delivers fantastic service at a fair price. Our commitment to properly training employees, investing in state-of-the-art technology, and producing only quality work has led us to become the leading HVAC service company in the area. We are proud to help local homeowners with all of their heating/cooling needs, living up to our motto of "Consider It Done". We owe our decades of success to the talented team members who have supported our business along the way. All our employees receive on-going training and participate in employee development programs to grow their skills. On top of a friendly work environment, we also offer our team competitive compensation and excellent benefits. Don't just blow hot air; join us and build a career you can be proud of as part of a family-owned business for 60+ years. We hope you join us and become our essential Customer Service Rep - Call Center Associate! Location: 34731

Accurately balances all hotel income and expenses for 24 hour hotel operating period Typical Work Conditions: Front desk and office Equipment Used: Computer, printer, key machine, luggage cart, telephone, fax, copier, scanner Qualifications: · High school diploma or equivalent · 4 years minimum experience in hotel audit · Fluent English, read and write necessary · Must have sound judgement and discretional skills and be able to work with little or no supervision · Must be flexible in hours and days worked · Must display very good organization and time management skills · Must have excellent communication and interpersonal skills with the ability to interact with many types of personalities · Must be proficient in the use of common Windows-based computer programs, including Microsoft Word and Excel · Must be able to operate basic office machines, i.e., copier, fax, printer, etc. Essential Tasks: · Balance all room revenue, F&B revenues and room expenses · Balance all room and tax charges · Performs all GSA functions as required · May perform duties associated with Night Manager responsibilities · Posting charges to guest accounts · Processing payments from guests · Selling and upselling rooms to “walk-in” customers · Maintaining daily logs · Balancing shift work and cash drawers · Listening for or anticipating and responding to guest complaints. · Use established greeting when answering the phone or meeting guests in person · Promote, answer questions about, and enroll in Hilton's Honors program