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  • Customer Service Representative

    Teksystems 4.4company rating

    Guest service representative job in Richland, WA

    The Member Contact Center Representative is a dedicated customer service professional committed to fostering strong and lasting relationships with credit union members. This role requires a proactive problem-solver who efficiently responds to member inquiries, processes account maintenance, and offers tailored solutions with a sense of urgency. With a member-first mindset, the representative identifies opportunities to enhance financial well-being by promoting relevant credit union products and services. A successful candidate will thrive in a collaborative environment, demonstrate outstanding communication skills, and maintain up-to-date knowledge of policies, procedures, and industry regulations. * * *Key Responsibilities* * Provide exceptional service to members via phone and email, ensuring positive and lasting relationships. * Answer general inquiries, assist with account maintenance, and resolve member concerns promptly. * Meet and exceed critical performance metrics while delivering high-quality service. * Research and resolve complex issues under the guidance of the MCC Supervisor or MCCR Lead, demonstrating urgency and ownership. * Set clear expectations for members, offering timely follow-ups and resolutions to ensure satisfaction. * Identify opportunities to promote additional credit union products, services, and promotions that align with member needs. * Maintain thorough knowledge of credit union policies, procedures, and regulatory compliance to provide accurate information. *Qualifications* * Minimum of a high school diploma; some college coursework preferred; degree highly desirable. * At least 1+ year of customer service experience in a call center setting. * Bilingual in Spanish, preferred. * Excellent communication skills-both verbal and written. * Ability to work collaboratively and contribute to a cohesive team environment. * Member-centric approach with a friendly and professional demeanor. * Proficiency in Microsoft Office and standard office equipment; familiarity with call center programs desirable. * Strong analytical skills to assess situations and recommend operational improvements. * Demonstrates courtesy, tact, and diplomacy when engaging with members and colleagues. *Shift Details* * Monday- Friday, 9am - 6pm with a rotating Saturday *Job Type & Location* This is a Contract to Hire position based out of Richland, WA. *Pay and Benefits*The pay range for this position is $19.50 - $21.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Richland,WA. *Application Deadline*This position is anticipated to close on Jan 27, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $19.5-21.5 hourly 4d ago
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  • Owner's Representative - Sabey Data Center Properties LLC

    Another Source 4.6company rating

    Guest service representative job in Pasco, WA

    ID 102283 Application Deadline 2/1/2026 Company Sabey Corporation Category Operations At a glance Another Source is partnering with Sabey Data Centers, the largest privately owned data center owner/operator in the U.S., to recruit an Owner's Representative to join their growing team. Sabey is one of the few data center companies that both builds and operates its facilities-offering a rare, end-to-end view of mission-critical infrastructure. In this role, you'll: Lead capital projects from concept through commissioning Serve as the owner's voice across design, construction, and operations Partner cross-functionally with Engineering, Construction, Operations, and external stakeholders Location flexibility: Umatilla, OR (Tri-Cities preferred), Quincy/Wenatchee, WA, or Seattle area Description: What you'll be doing Another Source's client, Sabey Data Centers is recruiting an Owner's Representative to join their team in WA or Umatilla, OR. Who is Sabey Data Centers? Sabey Data Centers is a premier multi-tenant data center provider, setting the standard for operational excellence, efficiency, and sustained uptime. With over 20 years of expertise and three million square feet of mission-critical space, Sabey is the largest privately-owned data center owner and operator in the United States. Their cutting-edge facilities-located in Tukwila, WA (20 minutes outside Seattle); East Wenatchee, WA; Quincy, WA; New York, NY; Ashburn, VA; and Austin, TX, with a new location coming soon in Umatilla, OR-support top-tier financial institutions, technology giants, media powerhouses, and healthcare leaders, delivering unparalleled reliability, security, and scalability. By prioritizing sustainability and innovation, Sabey Data Centers continues to shape the digital infrastructure of the future. SDC is one of the few companies in the industry that both builds and operates its own facilities, giving employees a unique end-to-end view of the data center world. We foster a culture where people who are humble, hungry, and smart are truly valued, supported, and promoted from within. Sabey is deeply committed to being a responsible community partner, returning unused energy to grids and collaborating with local utilities for sustainable impact. While competitors may offer higher salaries, few can match Sabey's positive culture, purpose-driven mission, and long-term career growth opportunities. About this role: The Owners Representative contributes to the overall success of Sabey Data Centers by leading the delivery of capital projects - including new data center capacity, tenant fit-outs, and major infrastructure replacements - from concept through commissioning. Acting on behalf of Sabey Data Centers, this role provides both technical and project management oversight for the design, construction, and commissioning of critical support systems. The Owners Representative is a key liaison between Engineering, Sabey Construction Inc. (SCI), Design, Operations, Finance, and external stakeholders, ensuring all projects are delivered on time, within budget, and in alignment with Sabey's Owners Project Requirements, design standards, operational goals, and customer requirements. Your contribution will likely be: Demonstrate effective time management skills including planning, priority setting, and multi-tasking across multiple concurrent projects and campuses. Serve as Sabey's primary point of accountability for assigned projects from concept through turnover. Oversee scope, schedule, and budget, ensuring adherence to approved project objectives and early identification of risk, issues, and required mitigations. Provide technical oversight and guidance throughout design, construction, commissioning, and turnover, with emphasis on mission-critical MEP systems and maintainability. Collaborate with the Director of Data Center Design and design consultants to ensure alignment with Sabey design standards, product evolution goals, and lessons-learned feedback loops. Review, recommend, and assist in the implementation of additions, modifications, and improvements to critical support systems, prioritizing safety, reliability, efficiency, and total cost of ownership. Coordinate with Sabey Construction to ensure consistent execution, adherence to project governance standards, and proper administration of contracts, change management, and documentation control. Maintain accurate reporting of progress and key performance metrics. Review change orders for accuracy, completeness, and compliance with contracts and project objectives. Assist in developing Owners Project Requirements documents for new construction, additions, and retrofit projects, ensuring alignment with customer requirements, leasing commitments, and long-term operational strategy. Oversee and support the commissioning process from planning through turnover, including commissioning plans, integrated systems testing, punch lists, and closeout documentation. Evaluate new technologies and propose system enhancements that optimize performance, efficiency, and sustainability. Collaborate with customers and Leasing to assess technical requirements and ensure effective responses to RFPs and RFIs. Develop innovative solutions to complex problems, balancing technical depth with project delivery accountability and stakeholder communication. Leverage AI tools (e.g., GPTs, automation platforms) to streamline routine tasks such as summarizing documents, drafting correspondence, generating meeting notes, and maintaining engagement trackers. Experience you will bring to the team: Minimum of 5 years of demonstrated project management experience within the data center, mission-critical, or large-scale commercial/industrial construction sectors. Proven ability to manage complex, multi-phase projects involving design, construction, and commissioning of electrical and mechanical systems. Experience managing general contractors or working within an owner/developer structure preferred. Familiarity with Tier III+ data center design standards and redundancy configurations preferred. PMP certification or equivalent project management credential strongly preferred. Ability to manage multiple projects simultaneously without compromising safety, quality, budget, or schedule. Advanced knowledge of the English language with excellent written and verbal communication skills. Strong understanding of project lifecycle management, including planning, scheduling, budgeting, risk mitigation, and change management. Advanced engineering and mathematical reasoning skills, with strong technical understanding of data center electrical and mechanical infrastructure (e.g., UPS, switchgear, generators, chillers, CRAHs, liquid cooling). Proficiency in project management and construction management software (e.g., Microsoft Project, Procore, Excel) and standard office applications. Ability to read and interpret building plans, specifications, contracts, and technical submittals. Working knowledge of construction techniques, documentation control practices, and safety/environmental standards. Effective at balancing technical depth with project delivery accountability, executive-level reporting, and cross-functional stakeholder communication. Demonstrated judgment, accountability, and results orientation consistent with Sabey's core values - long-term relationships, insightful stewardship, and pioneering innovation. Aptitude and willingness to learn and utilize AI tools and technology. Sabey's investment in YOU: Sabey is committed to building an enduring, next-generation company that values and invests in the success of its team members. Through SabeyLife, a holistic well-being initiative, Sabey provides the resources, benefits, and support to help employees thrive both professionally and personally. SabeyLife includes: Comprehensive Benefits: Sabey covers 100% of employee-only premiums for the base high-deductible medical and PPO dental plans, contributes up to $2,000 annually to an HSA, and provides onsite gym access and free parking at most locations. Time to Recharge: Employees receive up to 5 weeks of PTO based on tenure, plus 10 paid holidays and the flexibility to carry over unused PTO into the new year. Financial Wellness: Sabey offers a competitive, matched 401(K) retirement plan to support long-term financial security. Growth & Development: Employees have access to professional and personal development programs, including: Thought Patterns for High Performance: A mindset training program focused on optimizing productivity, resilience, and goal achievement. Everything DiSC: A workplace communication and personality assessment that helps employees improve teamwork, collaboration, and leadership effectiveness. Built to Last: A development framework centered on creating sustainable success, fostering innovation, and reinforcing a strong organizational culture. Sabey believes that investing in employees' well-being, growth, and success strengthens the organization and the communities it serves. The anticipated annual base salary range for this position is $82,900 - $124,351. Learn more about Sabey and their organization here: sabey-jobs Sabey Corporation and its subsidiaries, including Sabey Data Centers and Sabey Construction, are equal opportunity employers and drug-free workplace. Applicants will be subject to a pre-employment drug test and background check. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, veteran status, disability status, or other protected classes. Another Source works with their clients, on a retained project basis. As you read through the job posting and review the list of qualifications (required and/or preferred), please do not self-select out if you feel you do not meet every qualification. No one is 100% qualified. We encourage you to apply and share your story with us. If you need further assistance and/or accommodation to apply, please contact the Sabey Human Resources Department at or by email at . #AS1 #LI-JK1 Need help finding the right job? We can recommend jobs specifically for you! Click here to get started.
    $38k-45k yearly est. 7d ago
  • Customer Service Rep(09425) - 364 Chardonnay Ave., Suite #1 & #2

    Domino's Franchise

    Guest service representative job in Prosser, WA

    Customer Service Representative Reports to: Manager Hours/wk: 15-25 Salary/Wage Range: $17.13-$18.00 Benefits- paid sick leave per Washington law, paid family and medical leave per Washington law, other compensation- tips. Summary Description Responsible for providing general customer support including answering phone, taking customer's orders, keeping work area and customer area clean and stocked, Greeting in store customers promptly and warmly, running errands, Operating cash drawer, credit card processing, Assist with a variety of other store functions as needed. Responsibilities • Greet every customer • Demonstrate a complete understanding of all menu items and ingredients • Take food orders efficiently and accurately • Interact with customers to resolve any issues in a friendly, service-oriented manner and relay information to supervisor • Operate cash register and receive payments from customers in cash or credit card, accurately count and provide change to customer. • Clean and stock work area and customer area • Ensure proper food handling procedures are followed including wrapping, labeling, dating, stocking, storing, rotating, and checking temperature of products • Assist in preparing, cutting and boxing menu items as needed • Receive inventory, move, lift food and beverage products and supplies Key Competencies Excellent organization, prioritization, accuracy and time management skills • Ability to multitask without losing track of things. • Ability to stay focused on highest priority activities in a hectic always-changing environment. • Maintains high degree of accuracy, completeness, and correctness in all activities. Take pride in your work • Requires the ability to bend, twist and stand for long periods, also lift/push objects weighing over 40 lbs. Focused to achieving results • Really care about the customer and the experience you are giving them • Proactively works to make things happen, can engage assistance from a variety of sources • Takes direction and course correction in a pro-active manner. • “Can do” attitude toward unfamiliar tasks. • Like to be part of a team Positive attitude, flexible and adaptable • Ability to communicate positively, compassionately and fairly under stressful situations • Positive attitude in the face of challenges uncertainty, and change. Technical knowledge/skills • Strong verbal skills • Confidentiality • Comfortable using POS system Additional Information All your information will be kept confidential according to EEO guidelines.
    $17.1-18 hourly 6d ago
  • Guest Services Representative (Part-Time)

    City of Kennewick (Wa 3.5company rating

    Guest service representative job in Kennewick, WA

    The need for additional staff in this role varies. Communication to candidates may be infrequent. We encourage you to reach out if you have any questions. Target starting wage between $18.00 - $19.50/hour The City of Kennewick Parks, Recreation & Facilities Department is currently accepting applications for the position of Guest Services Representative. The City is dedicated to provide the very best customer service possible and is seeking friendly, knowledgeable, enthusiastic individuals to join our team! The successful candidate(s) are the first impression that our community members interact with at our Recreational locations. Hours: Year-round, variable hours up to 29 hours per week or less (but not guaranteed) and will include days, evenings, weekends and holidays. CORE VALUE STATEMENT The City of Kennewick will provide excellent public service and ensure the safety and wellbeing of our community and one another through the empowerment of each employee. We value integrity, inclusiveness, stewardship, and communication. We are accountable to our community for innovative and collaborative efforts that anticipate needs, leverage resources, and deliver solutions. SAFETY STATEMENT We expect our employees to ensure compliance with all applicable safety practices and policies, including those established by OSHA/DOSH regulations and by the City's Accident Prevention Plan. This includes but is not limited to actively identifying and correcting potential hazards that may affect employee and public safety, including those identified by co-workers; leading by example to promote a positive culture of workplace safety through everyday action; and emphasizing safe completion of work throughout all aspects of developing and carrying out work plans. CLASSIFICATION SUMMARY Guest Services Representatives are responsible for providing excellent customer service to customers and visitors throughout the City's recreation facilities. Guest Services Representatives demonstrate friendly and professional service and demonstrate enthusiasm for providing a positive recreation experience for all guests.ESSENTIAL DUTIES The following list reflects the essential job duties and responsibilities of this classification but is not all-inclusive. Guest Services Representatives will perform other related duties as assigned. * Greets all customers enthusiastically and professionally, and includes both in-person and over the phone interactions. * Answers phones, directs calls as appropriate, and takes messages when needed. * Assists full time recreation staff with minor set up and take down of special events and rentals. * Assists full time recreation staff with small departmental projects. * Manage respective City facilities after traditional City business hours. * Accepts payments and processes transactions for special events, class enrollments, and facility rentals; performs daily cash drawer close out. * Performs a variety of clerical duties including copying, generating reports, entering data, emailing, and assisting recreation staff. * Ensures all customers follow the program and facility use rules and policies. * Performs basic cleaning and light janitorial functions as needed. * Provide first aid and emergency response when required. * Follows proper procedures for opening and closing the facility for daily business. * Any other responsibilities that would be required to maintain effective operations of the facility. MINIMUM QUALIFICATIONS * Must be able to work evenings, weekends, and holidays. * Must possess a high school diploma or equivalent. * Must have at least two (2) years of full-time customer service experience, including retail or hospitality experience. * Must possess basic computer skills and be proficient in Microsoft Office software. * Must be punctual and show up for work on time. * Must demonstrate clear and effective communication skills. * Must demonstrate the ability to remain calm and professional in difficult situations. * Must demonstrate flexibility and adaptability to changing priorities. * Must demonstrate a positive attitude and be able to work with a diverse range of customers, visitors, vendors, and coworkers. * Must adhere to a dress code and maintain a professional appearance at all times. * Spanish-speaking candidates is highly desirable. Additional requirements: * Must successfully pass a criminal background check and professional reference check. * Must obtain current CPR/First Aid certification within 3 months of employment. Physical Requirements: To perform the essential functions of the classification, incumbents must be able to meet the following physical requirements: must regularly speak and hear; must read and see, including close vision, color vision, peripheral vision, and depth perception; must sit or stand for extended periods; must regularly demonstrate fine motor skills; and must occasionally exert up to 50 pounds of force and routinely exert up to 10 pounds of force. WORK SCHEDULE This is a year-round, variable-hour position expected to work fewer than 30 hours per week. Evening, weekend, and holiday work is required. This classification is non-exempt under the FLSA.
    $18-19.5 hourly 60d+ ago
  • Customer Service Representative

    Circle K Stores 4.3company rating

    Guest service representative job in Connell, WA

    Job Type Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Customer Service Representative, you will enjoy: Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability Flexible Schedules Weekly Pay Weekly Bonus Potential Large, Stable Employer Fast Career Opportunities Work With Fun, Motivated People Task Variety Paid Comprehensive Training 401K With a Competitive Company Match Flexible Spending/Health Savings Accounts Tuition Reimbursement Your key responsibilities: You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. Provide regular and predicable onsite attendance. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store! You are good at: Selling products to customers Providing excellent customer care Communication and friendly conversation Performing at a quick pace while having fun Working as part of a team to accomplish daily goals Coming up with great ideas to solve problems Thinking quickly and offering suggestions Great if you have: Retail and customer service experience Sales associate or cashiering experience High school diploma or equivalent Motivation to advance in your career! Willingness to learn and have fun! Physical Requirements: Ability to stand and/or walk for up to 8 hours Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift Occasionally lift and/or carry up to 60 pounds from ground to waist level Push/pull with arms up to a force of 20 pounds Bend at the waist with some twisting up to one hour a shift Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs Hiring Range: $16.66 to $16.66 Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process. Click below to review information about our company's use of the federal E-Verify program to check work eligibility: In English In Spanish
    $16.7-16.7 hourly Auto-Apply 12d ago
  • Oxford Suites Pendleton - Guest Experience Representative

    Oxford Suites & Hotels 3.8company rating

    Guest service representative job in Pendleton, OR

    At Oxford Collection of Hotels, we don't just provide jobs-we cultivate careers in a culture that values innovation, teamwork, and personal growth. As a rapidly growing and progressive hospitality company, we recognize that our employees are the key to our success. We foster a supportive, inclusive, and dynamic work environment where every team member is empowered to excel. We're looking for passionate, guest-focused individuals to join our team! Whether you're starting your hospitality career or bringing years of experience, if you thrive in a fast-paced, people-first environment, we'd love to meet you. What We Offer: Competitive pay and performance-based incentives Medical, dental, and vision coverage for peace of mind 401(k) with profit sharing to invest in your future Generous paid time off so you can recharge Exclusive discounts at our properties-because you deserve great getaways, too! Ongoing training, leadership development, and career growth opportunities Ready to be part of something exceptional? Apply today and let's create memorable guest experiences together! The Front Desk Agent is responsible for providing each guests exceptional customer service and creating an excellent first impression and a lasting and memorable experience for each guest of the Oxford Collection of hotels. Focusing on sharing the Oxford Hospitality Fundamentals at every encounter. ESSENTIAL DUTIES & RESPONSIBILITIES: Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner while upholding the Oxford Collection of hotels standards and culture. Guest Services (80%): Assist guests with arrival and departure from hotel, including occasional bell or valet assistance as needed, while providing positive guests experiences Complete the registration process, confirming pertinent information in accordance to established guidelines. Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery) Provide information about the hotel, rooms, amenities, packages and promotions in addition to local area offerings and events Always provide a high level of customer service, taking time with our guests to ensure every aspect of their stay is up to expectations Maintain confidentiality of all guests and hotel information Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation Handle cash and credit card transactions, process guest accounts upon checkout in an efficient and accurate manner Resolve guest issues using Oxford Guest Recovery method Resolve discrepancies on the room status report with Housekeeping Promptly answer the telephone using positive and clear communication. Input messages into the computer Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag Be knowledgeable about and able to respond to emergency situations Report any maintenance repairs needed immediately to their supervisor or property management team Administration (10%): Generate and print daily and weekly reports Resolve system discrepancies such as the room status report with Housekeeping, inventory oversell balancing, and guest balances. Assist with sales or other administrative tasks as assigned including group rooming lists, proactive guest communication, and website audits. Complete daily activity log with pertinent shift information Complete guest incident reports and relay guest incidents to supervisor and property management team Access and accurately input information using a computer system and provided software Other (10%): May be required to drive the hotel shuttle or vehicle's This position may be trained for Night Audit coverage Adhere to attendance policies and maintain regular availability for scheduled shifts Other hotel related duties as assigned Additional tasks may be assigned, modified or changed as no employee has any inherent right to any particular job or authority. CORE SKILLS AND VALUES: Adaptability/Flexibility - Maintains focus and a positive attitude amidst change or under pressure Company Character - Supports company vision and values Customer Focus - Builds positive and fruitful customer relationships Detail Orientation - Is accurate and methodical with details and/or numbers Ethics Integrity Values - Ably builds trust and is widely trusted Interpersonal Communication - Relates well with people verbally and in written form Stress Management - Functions well under stress Team Orientation - Works cooperatively with others, establishes rapport, and is organizationally sensitive PREFERRED EDUCATION & EXPERIENCE: Education: High School Diploma or GED preferred. Experience: Prior experience in customer service or hospitality is beneficial but not required. On-the-job training will be provided. Familiarity with basic computer applications such as Microsoft Office is advantageous. Any previous experience in a front desk, reception, or related role is a plus but not mandatory. JOB REQUIREMENTS Proof of eligibility to work in the United States Reliable transportation to and from work Ability to work a flexible schedule including evening, weekends and holidays Regular and reliable attendance PHYSICAL REQUIREMENTS Must be able to stand on feet throughout the day; Must be able to perform simple grasping, fine manipulation, and repetitive hand and arm movements frequently Must be able to bend, squat, crawl, kneel, push, pull, and walk on uneven surfaces on an occasional basis While primarily an indoor job, must be able to walk outside in a variety of weather conditions (rain, wind, snow, heat) Must be able to climb stairs both inside and outside and frequently lift 20 lbs. and occasionally up to 50 lbs Oxford Collection of hotels is proud to be an Equal Opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all candidates and employees. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. All offers are contingent on pre-employment screening.
    $25k-30k yearly est. Auto-Apply 32d ago
  • Customer Service Representative - State Farm Agent Team Member

    Craig Griffiths-State Farm Agent

    Guest service representative job in Richland, WA

    Job DescriptionBenefits: License Reimbursement Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development *Seeking Bilingual Spanish Applicants* ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Craig Griffiths - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. Bilingual Spanish Preferred.
    $33k-42k yearly est. 26d ago
  • Customer Service Representative - State Farm Agent Team Member

    Rhonda Urich-State Farm Agent

    Guest service representative job in Richland, WA

    Job DescriptionBenefits: Simple IRA Licensing paid by agency Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Rhonda Urich - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. Bilingual Spanish preferred.
    $33k-42k yearly est. 13d ago
  • Relief Client Service Representative, MidColumbia Pet ER

    Ethos Veterinary Health 3.8company rating

    Guest service representative job in Pasco, WA

    Mid-Columbia Pet Emergency Services located in Pasco, WA is looking for an exceptional client service representative to join their growing team on a relief basis! Relief Client Service Representative - Emergency - Pasco, WA Mid-Columbia Pet Emergency Service has expanded our doctor team and are looking to add more LVTs to our practice! If you are interested in learning and growing with an amazing team of nurses and doctors, you've come to the right place! While we appreciate any ER or CCU experience, we are also looking to train a Rockstar tech in the skills required to save lives! If you've got your foundations set in restraint, venipuncture, IVC placement, and collecting accurate vitals - We'll teach you the rest! Who you are: We are searching for responsible, dedicated, and friendly individuals with a passion for animals and professional growth. If you are an experienced client service representative who is looking to take the next step in your career, we want to meet you! You will be challenged, you will learn, and your compassion, skills, and ambition will be rewarded. Requirements: At least one year of recent experience in a veterinary or medical environment, with increasing responsibilities. Ability to submit to drug screening as we are a drug-free workplace Knowledge of general office practices and procedures, Client Service Representative(receptionist) duties, and telephone techniques. Demonstrate ability to perform clerical work with speed and accuracy, use a multiple-line telephone system, and handle cash and other forms of payment. Experience maintaining patient records, obtaining relevant information from clients, and accurately entering a variety of information in patient records. Ability to complete assigned tasks in the time allotted without direct supervision. Demonstrate the ability to show empathy toward clients and treat animals with respect and compassion. Excellent interpersonal communication skills. A commitment to outstanding client service. Ability to lift objects weighing 40 pounds without assistance and objects weighing more than 40 pounds with assistance. Ability to stay on task and work energetically for the entire shift, sometimes exceeding 10 hours per day. Preferred: Knowledge of veterinary medical terminology and procedures and general computer skills. Anticipated Schedule: Relief shifts - apply to learn more! Compensation: $17-20 depending on experience and/or bilingual skills The base hourly range for this position is $17-20 depending on experience including an additional $2.50/hr nurse night shift premium differential for any hours worked from 6pm to 6am Weekend shift differential for any hours worked on a Saturday or Sunday - additional $.50/h Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
    $17-20 hourly Auto-Apply 60d+ ago
  • Consolidated Veteran Services Representative (CVSR): WorkSource Columbia Basin

    State of Washington

    Guest service representative job in Kennewick, WA

    The ideal candidate for this position is a compassionate, organized advocate for veterans who combines strong relationship-building skills with hands-on case management experience to help veterans overcome barriers to employment. They are comfortable partnering with federal and community agencies, developing employer connections, and guiding veterans through career plans that lead to stable, good-paying jobs with benefits. This role will directly influence veterans' ability to secure meaningful employment and stable careers by connecting them to resources, employers, and training that remove barriers to long-term success. This position is a chance to serve those who served, while working with a broad network of partners to create measurable employment outcomes. This role is located at 815 N Kellogg St, Suite D in Kennewick, WA and requires in-person attendance reporting to the WorkSource Columbia Basin office. Intermittent telework may be possible after a probationary period. This role also involves regular travel to conduct community outreach activities. The Consolidated Veteran Services Representative (CVSR) connects job-ready veterans, veterans with employment barriers, and eligible spouses to employment, training, and support services through WorkSource and community partners. You will provide intensive, customer-centered case management, coordinate with the VA Vocational Rehabilitation Program and other partners, conduct community outreach, and develop employer relationships that lead to career pathways and on-the-job training opportunities for veterans. Some of your duties may include: * Develop and maintain partnerships with businesses, federal contractors, WorkSource teams, VA programs, apprenticeship sponsors, Veteran Service Organizations, educational institutions, and other community partners; represent WorkSource at events and meetings; proactively promote veteran hiring and employment needs. * Advocate for Priority of Service for veterans across internal programs (WIOA, Trade Adjustment Assistance) and train staff partners on Priority of Service requirements. * Job development and employer engagement: identify employer workforce needs, conduct business needs assessments, contact potential employers, develop and monitor on-the-job training or apprenticeship agreements, and refer qualified veterans to job openings. * Individual intake and customer-centered planning: conduct interviews and assessments to determine veterans' interests, skills, barriers, and service options; develop Individual Employment Service Plans and Reemployment Services Summaries in accordance with Title 38. * Intensive case management for veterans with barriers using the DVOP model: perform detailed assessments, set short- and long-term goals, coordinate referrals to training and supportive services, administer and interpret skills and aptitude assessments, and guide veterans through training and credentialing. * Deliver orientations, workshops, hiring events, and job fairs: design themes and marketing, coordinate logistics, recruit employers, and facilitate veteran-focused events that connect job seekers to opportunities. * Manage employer-veteran matching and referrals: screen resumes and applications, arrange employer interviews and appointments, follow up with employers, and support placement and retention activities. * Records and data management: maintain timely and accurate case notes, service plans, IPPs, staff expenditures, and exit outcomes; enter and update information in required data systems (WIT and other systems). * Ongoing communication and responsiveness: provide timely customer service by phone, email, and in person; respond to partner requests and coordinate services across agencies. * Caseload contact standards: maintain regular contact with VR&E and DVOP customers (at least once every 14 days), document touch points, and ensure caseload documentation meets program requirements. To request a detailed position description, click here. Required: Option 1: One (1) year experience as a WorkSource Specialist 4 or equivalent class within the Employment Security Department, or another state's Employment Security agency OR Option 2: A Bachelor's degree AND four (4) years of relevant experience in workforce development, social or human resource services, public relations, or public contact work, such as: unemployment insurance, social services, human resource services, education, public relations, benefits programs, insurance claims, law enforcement and banking OR a combination of education and/or relevant experience, which includes one year experience as a designated lead worker. OR Option 3: A combination of education and/or relevant experience totaling eight (8) years. Education to Experience Equivalences: Associate Degree = 2 years | Bachelor Degree = 4 years | Masters* or Higher = 5 years * A Master's degree or above will substitute for one (1) year of work experience. Required equity competencies: * The ability to take action to learn and grow. * The ability to take action to meet the needs of others. Core Competencies: * Veteran Employment Advocacy Expertise: Ability to promote veteran hiring initiatives. * Employer Outreach Skills: Proficiency in engaging businesses to support workforce programs * Performance Evaluation Skills: Proficiency in tracking service effectiveness. * Conflict Resolution Skills: Proficiency in resolving customer concerns. * Workforce Service Facilitation Expertise: Ability to match job seekers with employment programs. * Referral Coordination Skills: Proficiency in directing job seekers to appropriate training opportunities. * Employer Outreach and Business Needs Assessment Expertise: Ability to connect job seekers with employment opportunities. * Public Engagement and Outreach Expertise: Ability to represent workforce programs in the community. Desirable/Preferred Education, Experience or Certifications * Selective preference will be accorded to Veterans with first priority given to qualified service-connected disabled Veterans, second to qualified eligible Veterans, and third given to qualified eligible persons as defined by Title 38, USC, Section 4101(5). * To receive selective veteran preference, please attach your U.S. Dept. of Veterans Affairs - 'Civil Service Preference Letter', DD214 or equivalent document along with your resume and cover letter. Additional Requirement of Employment: * Must be able to pass an Unemployment Insurance (UI) Claim & Benefit Information Review. Please submit only the required documents as noted below and ensure all Personal Identifying Information (PII) such as Social Security numbers etc. are edited out of your materials for privacy. Additionally, we ask that you not include photographs or external links within your documents. Any documents uploaded through this platform will be securely transmitted electronically to support application review. Please submit your Cover Letter, Resume, and military documentation as outlined above (if applicable) with your Online Application through the "Add Attachments" field. A resume will not substitute for the "work experience" section of the application or vice versa. Applications with blank fields, or supplemental question responses with comments such as "see attachments" may be considered incomplete. Our agency's mission and values drive every decision that we make, determine how we interact with others and are at the core of who we are. We value Access, Love, Belonging, Equity, and Stewardship. We understand that a work environment that respects your work/life balance is key; that's why many of our positions are eligible for flexible work schedules and teleworking opportunities. Through support, value, and trust, our employees are empowered to grow and develop into their best self. Opportunity for All We strive to create a working environment that includes and respects cultural, ethnic, racial, religious, sexual orientation, and gender identity diversity. Women, racial and ethnic minorities, people with disabilities, people over 40 years of age, people with religious beliefs, veterans or people with military status, and people of all sexual orientations and gender identities are encouraged to apply. The Employment Security Department is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities. If you are a person needing assistance in the application process, if you need this job announcement in an alternate format, or if you have general questions about this opportunity, please contact Katie Swanson via email or at *************, or the Talent Acquisition Team, or Washington Relay Service 711 prior to the recruitment closing. If you are having technical difficulties creating, accessing, or completing your application, please contact ********************** or ************** or toll free **************, Washington Relay This Organization Participates in E-Verify
    $32k-42k yearly est. 8d ago
  • Customer Service Rep

    Duravant 4.4company rating

    Guest service representative job in Walla Walla, WA

    This position description identifies the major responsibilities of this job. It does not include all aspects of the position such as the potential additional duties assigned by supervisors and the requirement for flexibility in helping others for the company's overall benefit. Different levels and pay structure are dependent on experience, skillset, and education. Position Summary The Customer Service Specialist (CSR) is an integral member of the Lifecycle Services team, working collaboratively with Customer Service staff and cross-functional teams, including Manufacturing Operations, Engineering, Finance, HR, and Inside Sales, to execute company strategies in support of customers. The CSR is responsible for managing the customer service and parts sales aspects of the business, ensuring an exceptional customer experience. In this role, CSR listens to and discerns customer needs, provides effective follow-up, and takes appropriate action to address those needs. This may involve resolving issues directly or coordinating with other departments to ensure the customer's concerns are handled by the most suitable team member. Essential Responsibilities Prepare accurate and timely quotations for part orders. Manage and maintain order records and related documentation efficiently and effectively. Address customer inquiries about service requests, parts orders, pricing, and delivery timelines. Provide technical assistance by researching drawings and manuals to identify and recommend appropriate components. Follow up on parts quotes to secure orders, maintain customer satisfaction, and ensure timely communication. Monitor and manage shipping dates for parts orders using shipping reports, coordinating with purchasing and scheduling teams to align delivery schedules. Coordinate and resolve customer issues or concerns, escalating them to the appropriate departments when necessary. Process service purchase orders (POs), including finalizing quotes, creating job folders, assigning new part numbers, routing orders, completing order entry, creating work orders (WOs), sending confirmations, and providing work order details. Assist customers and technicians by providing necessary documentation such as drawings, manuals, and related paperwork. Position Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: High School Diploma or GED and 1-3 years of related work experience; or combination of education/experience. Communication Skills: Strong oral and written communication skills, including the ability to respond to customer inquiries and complaints effectively. Proficiency in writing professional content, such as speeches and formal email communication. Technical and Analytical Skills: Proficient in using MS Office applications, including Word, Excel, and Outlook. Experience with ERP systems, including developing quotes and entering orders; knowledge of Microsoft Dynamics. Ability to read, analyze, and interpret technical journals, financial reports, and legal documents. Strong mathematical skills, including the ability to calculate discounts; familiarity with basic algebra and geometry concepts is required. Industry Knowledge: Knowledge of food processing or related product lines and general familiarity with a custom machinery environment is highly desirable. Teamwork and Independence: Ability to work collaboratively within a team while also making independent decisions when needed. Problem-Solving and Initiative: Demonstrated resourcefulness in identifying and implementing solutions to overcome challenges. Strong initiative, organization, and follow-through to manage responsibilities effectively. Work Environment The position is an office-based position with visits to the manufacturing area. In the manufacturing area, employees may be exposed to moving mechanical parts and may occasionally be exposed to fumes and/or airborne particles. The noise level in the work environment is usually moderate but at times loud. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential function.
    $34k-42k yearly est. 6d ago
  • Night Auditor

    A-1 Hospitality Group

    Guest service representative job in Pasco, WA

    Are you friendly and able to work in a fast-paced environment? The Hotel Night Auditor attends to guests' needs, included, but not limited to, registration, checkout, and cashiering. Responsibilities Review all guaranteed arrivals and verify that all credit cards are valid by running numbers that are not already in house Explain and provide any promotional items to each guest checking in Responds promptly to any guest inquiries or complaints and offer an alternate solution if guest demand cannot be met Cover other areas of hotel as needed Document any guest accidents by completing the accident report form Complete the maintenance log whenever a complaint is reported Maintain all areas of the front desk Take the initiative to greet guests in a friendly and warm manner Other duties as assigned Qualifications High School diploma/GED required Previous experience in hospitality preferred Customer service experience required Experience handling cash, credit card procedures, and use math concepts Attention to detail and organized Hours Full Time 11pm - 7am Thursday - Monday OFF: Tuesday and Wednesday We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $36k-44k yearly est. Auto-Apply 14d ago
  • Customer Service Representative - State Farm Agent Team Member

    Scott Smith-State Farm Agent

    Guest service representative job in Kennewick, WA

    Job DescriptionBenefits: Licensing paid by agency 401(k) Bonus based on performance Competitive salary Health insurance Opportunity for advancement Paid time off Training & development Dental insurance Vision insurance ABOUT OUR AGENCY: I opened my agency in 2011, and today weve grown into a strong, successful team of 21. Before becoming an agent, I served as a Corporate Vice President, and I brought that foundation in leadership and business into building the agency I run today. I earned my B.A. from the University of Utah and my M.B.A. from Western Governors University. Im also a proud dad of six and grandfather to seven, and I love cars, traveling, and creating memorable experiences with my family. Im deeply committed to my community, especially through mental health and suicide awareness initiativesan area I care about greatly. That commitment shows up in our office culture as well. Were fun, energetic, mission-driven, and focused on helping people every day. We enjoy a business-casual work environment, lots of office parties and celebrations, and a few fun traditionslike our signature red Birkenstocks. I offer a rotational day off plan, 26 additional days off, a 401k, health benefits, and I cover licensing costs for my team. When it comes to hiring, I look for people who will embrace our culture, work hard, care deeply about what they do, and are always eager to learn and grow. Were a high-achieving, supportive, and truly winning team, and we take pride in succeeding together. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Scott Smith - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $33k-42k yearly est. 18d ago
  • Customer Service Representative - State Farm Agent Team Member

    Adela Valencia-State Farm Agent

    Guest service representative job in Kennewick, WA

    Job DescriptionBenefits: Bonus based on performance Company parties Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Rep with Adela Valencia State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. Assist the sales team with their service work QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. Bi-lingual Spanish is a must
    $33k-42k yearly est. 24d ago
  • Customer Service Representative - State Farm Agent Team Member

    V. Krinitsyn-State Farm Agent

    Guest service representative job in Pasco, WA

    Job DescriptionBenefits: Simple IRA Hiring bonus Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with V. Krinitsyn - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist clients with policy changes and updates. Process insurance claims and follow up with clients. Maintain accurate records of customer interactions. QUALIFICATIONS: Strong communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. Bilingual Spanish (required)
    $33k-42k yearly est. 8d ago
  • Customer Sales & Service Representative

    DTS Fluid Power 3.6company rating

    Guest service representative job in Pasco, WA

    Our company culture is friendly, fun with healthy competition and rewards. Applied Industrial Technologies offers integrity, inclusion, and career advancement. Individual contributorship and ideas are encouraged and welcomed. We are hiring a full-time creative, resourceful customer service representative (CSR) in Pasco, WA. In this role, you will provide professional and timely support to our sales team and customers. As a leading industrial distributor (and Fortune 1000 company), we realize we are only as strong as our dedicated team. Selling millions of industrial products to all types of customers takes special skill and that's where you come in. Why join us? Applied is listed as one of the World's Best Employers by Forbes for 2021. We have earned the Outstanding Employer Support award from the US Navy, and we are a GSA approved vendor. Applied has been fortunate to retain associates who have built long lasting careers. 25% of our U.S. team has 20+ years of service! In addition to competitive hourly pay, monthly, quarterly, and annual bonus opportunities, and all the benefits you'd expect from an industry leader (401K with company match, insurance, time off, tuition reimbursement, employee assistance, etc.) you will also enjoy: A LASTING CAREER - Career paths are available in sales, operations, or management throughout the country Professional development and training Great work / life balance Team oriented company culture where it's called work for a reason but have fun in the process. Customers can hear that in your voice Join a local team with company backing What you'll do: In our fast-paced team environment, you will partner with our customers and Account Managers to find products and services, solve customer needs, and build ongoing positive business relationships. Customer inquiries, quotes, order processing, expediting / returns Sourcing parts Assist in generating sales Help in the stockroom as needed Qualifications: 1+ year customer service or inside sales, mechanical or maintenance experience. Industrial distribution or parts counter environment preferred Attention to detail Written and verbal communication skills, including English grammar High school diploma or equivalent Must be able to lift up to 50 lbs. Valid driver's license & clean driving record (MVR) In accordance with applicable wage transparency law requirements, the typical estimated total compensation for this position is $20-$23/hr depending on experience, including potential bonus opportunities. Bonus amounts can be tied to company, location and/or individual performance, but no specific amount is guaranteed. All full-time associates are eligible for typical employment benefits expected from an industry leader (including Medical, Dental, Vision, 401K, life insurance, time off, employee assistance, etc.). Come for the job. Stay for the career. Apply for immediate consideration! Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise. Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
    $20-23 hourly Auto-Apply 60d+ ago
  • Call Center Representative

    Kenworth Sales Company 4.6company rating

    Guest service representative job in Pasco, WA

    Bring your skills to the 2020 Kenworth Dealer of the Year! Kenworth Sales Company, a 38-location Kenworth and Isuzu truck dealership group, is looking for a Call Center Representative to join our Pasco, WA location. The primary function of the call center customer service advisor is to coordinate repairs, dispatching tow companies and/or mobile repair units, communicating with customers, communicate with customers, and acting as a liaison between fleets, tow companies, and repair facilities. **Due to federally mandated DOT regulations, Kenworth Sales is a drug-free workplace. Any offer of employment will be contingent on passing a pre-employment drug screening. Schedule: 12pm - 8:30pm Duties and Responsibilities: Answer incoming phone calls from customers seeking information regarding vehicle service repairs and/or service issues Coordinate the development of the program with all Kenworth Sales Company Branches. Establish and provides breakdown management support for Kenworth Sales Co fleet customers to include monitoring and interpreting fault codes, as well as campaign info for fleets. Monitors Company compliance with PACCAR Premiere Care Gold Standards, the Concierge Program objectives, and Pac-Central guidelines, including time critical functions. Work directly with and assist each Corporate Service Director and District Service Manager as needed. Communicate effectively with Fleets, PACCAR Breakdown, and tow companies. Keeps a log of the details of communication with customer/dealer throughout the repair process. Coordinates with Service Manager/Shop Foreman to assure completion of work within time promised to customer. Monitors progress of repairs and updates customer on any changes in agreed service, costs, or time of completion. Obtains customer authorization for such changes. Qualifications: Ability to read and comprehend English instructions and information. High school diploma or equivalent. Must have a working knowledge of all heavy truck repair methods. Must have a highly technical background with good troubleshooting skills. Must have basic computer skills, and ability to utilize MS office programs as well as Paccar Web Ecat. Must have the ability to identify and meet Customer needs and requirements. Must be a hard worker and a self-starter and a problem solver. Excellent organizational, communication, and time management skills. Exceptional phone and Customer service skills required. Appearance must meet company requirements. BENEFITS: Kenworth Sales Company promotes a progressive environment with an emphasis on teamwork, customer service, training and personal development. Stability - Company is financially strong with an established base of customers and is well-positioned for continued expansion. History of Excellence - Work for an award-winning dealership with a reputation for unsurpassed quality and customer service. Excellent compensation and benefits package including comprehensive Health and Dental insurance, Flexible Spending Accounts (FSAs) with FLEX Card, Group Life Insurance, Short Term & Long-Term Disability Insurance, Voluntary Life Insurance, Corporate Holidays, Paid Vacation and Personal Leave, 401(k) plan with company match, and Voluntary Supplemental Insurance plans. Veterans are encouraged to apply! About the company: Kenworth Sales Company is a family of companies based in Salt Lake City, Utah of over 38 dealerships in the Intermountian West and Mid-Atlantic regions. An Equal Opportunity employer, Smoke Free/Drug Free Facility. All qualified applicants will receive consideration for employment without regard to the individual's race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.
    $34k-44k yearly est. 17d ago
  • Guest Service Specialist

    Mister Car Wash 4.1company rating

    Guest service representative job in Kennewick, WA

    Your Day, the Mister Way Greet every customer with a wave and a smile. Enthusiastically sell our products and Unlimited Wash Club membership program. Genuinely thank each customer for choosing Mister. Anticipate and solve customer needs. Ensure each customer leaves with a clean, dry, and shiny car. Enjoy variety, hands-on work, and rewarding days. Keep our sites clean, inviting, and well-maintained. Collaborate with team members to complete tasks and achieve goals. You'd Make a Great GSS If You… Enjoy making meaningful connections with customers. Sell with passion and energy. Love working with others to get things done. Thrive in a fast-paced, outdoor work environment. Are open to feedback and learning new things. Are consistent, reliable, and available to work varied shifts, including weekends and holidays. Have the energy to stay on your feet and the strength to lift what's needed.
    $25k-33k yearly est. 5d ago
  • Customer Service Rep(09425) - 364 Chardonnay Ave., Suite #1 & #2

    Domino's Pizza 4.3company rating

    Guest service representative job in Prosser, WA

    Customer Service Representative Reports to: Manager Hours/wk: 15-25 Salary/Wage Range: $17.13-$18.00 Benefits- paid sick leave per Washington law, paid family and medical leave per Washington law, other compensation- tips. Summary Description Responsible for providing general customer support including answering phone, taking customer's orders, keeping work area and customer area clean and stocked, Greeting in store customers promptly and warmly, running errands, Operating cash drawer, credit card processing, Assist with a variety of other store functions as needed. Responsibilities * Greet every customer * Demonstrate a complete understanding of all menu items and ingredients * Take food orders efficiently and accurately * Interact with customers to resolve any issues in a friendly, service-oriented manner and relay information to supervisor * Operate cash register and receive payments from customers in cash or credit card, accurately count and provide change to customer. * Clean and stock work area and customer area * Ensure proper food handling procedures are followed including wrapping, labeling, dating, stocking, storing, rotating, and checking temperature of products * Assist in preparing, cutting and boxing menu items as needed * Receive inventory, move, lift food and beverage products and supplies Key Competencies Excellent organization, prioritization, accuracy and time management skills * Ability to multitask without losing track of things. * Ability to stay focused on highest priority activities in a hectic always-changing environment. * Maintains high degree of accuracy, completeness, and correctness in all activities. Take pride in your work * Requires the ability to bend, twist and stand for long periods, also lift/push objects weighing over 40 lbs. Focused to achieving results * Really care about the customer and the experience you are giving them * Proactively works to make things happen, can engage assistance from a variety of sources * Takes direction and course correction in a pro-active manner. * "Can do" attitude toward unfamiliar tasks. * Like to be part of a team Positive attitude, flexible and adaptable * Ability to communicate positively, compassionately and fairly under stressful situations * Positive attitude in the face of challenges uncertainty, and change. Technical knowledge/skills * Strong verbal skills * Confidentiality * Comfortable using POS system Qualifications Additional Information All your information will be kept confidential according to EEO guidelines.
    $17.1-18 hourly 7d ago
  • Service Advisor

    McCurley Integrity Dealerships LLC

    Guest service representative job in Pasco, WA

    McCurley Dealerships have a high-trust culture that attracts, retains, engages, and inspires people. Our culture consistently exceeds customer expectations by providing world-class service. We partner with our community by leading, volunteering, giving, and empowering you to do the same. Benefits: Medical, Dental, Vision Long Term Disability Voluntary Life Illness, Cancer and Accident Insurance 401k with company contribution Discounts on McCurley wear, auto purchases, auto parts and auto services at all McCurley locations Automotive Service Advisor McCurley Subaru has recently moved into a newly expanded state-of-the-art facility and is searching for a Service Advisor at our Chevy location. We are a fast-paced service department with an established clientele and we are looking for an energetic individual to lead and manage an experienced team of Technicians. Candidate must have exceptional verbal communication skills and proficient computer skills. Knowledge of automobile repair and maintenance is required. Valid driver's license with an acceptable driving record is required. 2 years' service writing experience is vital. Applicant must be a team player and willing to adapt to operational procedures as well as keeping an eye toward enhancing shop flow and efficiency. Duties and Essential Job Tasks: Be the liaison between the customer and Service Technicians to identify and sell needed vehicle repairs and maintenance. Determine the need for repair and maintenance by relying on information relayed from the team of Technicians who perform thorough vehicle inspections, by questioning customers thoughtfully, and by researching vehicle history and other forms of computer information. Verify that work is properly diagnosed and performed. Input and maintain accurate vehicle and customer information in the system. The ability to stay organized and efficient each day. Use telephone, email and other means to effectively communicate with customers, vendors and co-workers. Schedule and monitor appointments to enhance shop flow. Maintain a professional appearance of yourself and your work area at all times. Competency Statement(s) Accuracy - Ability to perform work accurately and thoroughly. Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others. Customer Oriented - Ability to take care of the customers' needs while following company procedures. Honest/Integrity - Ability to be truthful and be seen as credible in the workplace. Working Under Pressure - Ability to complete assigned tasks under stressful situations. Annual Pay ranges from $50,000.00 to $95,000.00 annually. We are an Equal Opportunity Employer . All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation, or other protected status. Notice to all applicants: All McCurley Dealership locations participate in the E-Verify program to verify employment eligibility in the US.
    $50k-95k yearly Auto-Apply 17d ago

Learn more about guest service representative jobs

How much does a guest service representative earn in Richland, WA?

The average guest service representative in Richland, WA earns between $26,000 and $42,000 annually. This compares to the national average guest service representative range of $20,000 to $34,000.

Average guest service representative salary in Richland, WA

$33,000

What are the biggest employers of Guest Service Representatives in Richland, WA?

The biggest employers of Guest Service Representatives in Richland, WA are:
  1. City of Kennewick
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