Guest service representative jobs in San Marcos, TX - 1,190 jobs
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Customer Service Representative - Overnights
Alorica, Inc. 4.1
Guest service representative job in San Antonio, TX
Position: Customer ServiceRepresentative Overnights Location: 10940 Laureate Drive, Building 1000, Suite 1900, San Antonio, TX 78249 Terms: Full-time Pay: $17/hr About Us We're the largest minority-owned CX provider, delivering digital-first, people Customer ServiceRepresentative, Customer Service, Customer Experience, Representative, Overnight, Retail
$17 hourly 7d ago
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Customer Service Representative - Johnson City, TN
Advanced Call Center Technologies 4.1
Guest service representative job in Johnson City, TX
Call Center Representative - Agent
Reports To: Operations Supervisor Department: Operations FLSA Status: Non-exempt
Advanced Call Center Technologies (ACT) is seeking energetic, motivated individuals to join our rapidly growing team of Customer Experience Representatives. In this role, you'll serve as the voice of our company-helping customers solve problems, navigating their questions, and making a meaningful impact on their day. We provide paid, hands-on training in computer skills, negotiation, communication, and business processes to ensure your success from day one.
At ACT, you're not just starting a job-you're joining a company with a strong culture, real growth opportunities, and the unique chance to become an employee-owner. More than 90% of our leadership team began their careers as Customer Experience Representatives, and you can grow right along with us.
Why You'll Love Working at ACT
Clear paths for advancement
Flexible scheduling options
Generous bonus opportunities
Supportive supervisors and a positive, team-focused environment
Employee Ownership Program - a company-paid, long-term benefit
Comprehensive healthcare benefits (medical, dental, vision) for you and your family after 90 days
Paid time off and paid holidays after 90 days
Access to DayForce Wallet after training, allowing you to access earned wages through an easy-to-use app and prepaid card
Benefits
Medical, dental, and vision insurance
Paid time off
Employee ownership program
On-site work environment
Position Overview
As a Customer Experience Representative, you'll deliver best-in-class service to consumers calling in for assistance. You'll handle inquiries related to billing, payments, credits, fraud concerns, internet and mobile services, and mortgage servicing. This role is ideal for strong communicators and problem-solvers who are motivated to meet personal and team goals.
Key Responsibilities
Provide prompt, professional support to customers
Listen actively, maintain confidentiality, and respond with courtesy
Communicate clearly and effectively, even in challenging situations
Document customer interactions while managing live conversations
Maintain accuracy and high-quality standards in all work
Meet productivity goals and manage time efficiently
Demonstrate reliability with consistent attendance
Follow management direction and take accountability for tasks
Perform additional duties as assigned
Minimum Qualifications
Ability to pass a criminal background check
Basic computer and data entry skills
Previous call center or customer service experience preferred
High school diploma or GED required
~CB
ACT provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ACT complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. ACT expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of ACT's employees to perform their job duties may result in discipline up to and including discharge.
$24k-29k yearly est. 8d ago
Front Desk Executive
Alphabe Insight Inc.
Guest service representative job in San Antonio, TX
Beloform Craft is a company driven by precision, professionalism, and a strong commitment to delivering high-quality service experiences. We value organization, clear communication, and a welcoming environment where both clients and team members feel respected and supported. Our culture promotes growth, collaboration, and excellence in every interaction.
Job Description
We are seeking a confident and well-presented Front Desk Executive to serve as the first point of contact for our organization. This role is essential in maintaining a professional front-facing experience while supporting daily administrative operations. The ideal candidate is organized, reliable, and thrives in a structured, client-focused environment.
Responsibilities
Welcome and assist visitors in a professional and courteous manner
Manage incoming calls, emails, and front desk communications
Schedule appointments and coordinate internal calendars
Maintain accurate records, files, and front office documentation
Support administrative tasks and internal coordination as needed
Ensure the reception area remains organized and presentable at all times
Qualifications
Strong verbal and written communication skills
Professional appearance and customer-oriented mindset
Excellent organizational and time management abilities
Ability to multitask and prioritize responsibilities effectively
Proficiency with basic office systems and tools
Strong attention to detail and reliability
Additional Information
Competitive salary ($43,000 - $47,000)
Growth opportunities within the company
Skill development and on-the-job training
Supportive and professional work environment
Stable full-time position
$43k-47k yearly 8d ago
Customer Service Representative - State Farm Agent Team Member
Allen Kaufmann-State Farm Agent
Guest service representative job in San Antonio, TX
Benefits:
License reimbursement
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer ServiceRepresentative - State Farm Agent Team Member with Allen Kaufmann - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
$26k-34k yearly est. 8d ago
Customer Service Representative - State Farm Agent Team Member
Bailey Baker-State Farm Agent
Guest service representative job in San Antonio, TX
Benefits:
401(k) matching
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer ServiceRepresentative - State Farm Agent Team Member with Bailey Baker - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
$26k-34k yearly est. 8d ago
Customer Service Representative - State Farm Agent Team Member
Blake Kohutek-State Farm Agent
Guest service representative job in San Antonio, TX
Benefits:
License reimbursement
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer ServiceRepresentative - State Farm Agent Team Member with Blake Kohutek - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Bilingual Spanish preferred.
$26k-34k yearly est. 8d ago
Environmental Service Representative (Waste)
The Planet Group 4.1
Guest service representative job in New Braunfels, TX
Title: Environmental ServiceRepresentative (Waste)
Starting Pay: Up to $28/hr + OT @ 1.5
Work Schedule: 7a - 4p OR 8a-5p Mon - Friday + OT
WFH: hybrid options after fully trained
Contract to Hire - 6 month contract and then direct hire
Qualifications:
Environmental background with hazardous and non-hazardous waste
Experience with Shipping and Receiving / DOT regulations
Computer skills
Good customer service and comfortable on the phone
Knowledge of RCRA and DOT
Manager notes
This person will be working in an office fielding calls and emails from both customers and internal employees
MUST have a waste background - degree is preferred but not a must
They will help schedule, coordinate, and follow up on waste tracking, shipping, characterizing and profiling
Will need to be very organized and details
Computer skills are a must
Good with being on the phone A LOT
This could be someone who is a Service Rep right now, Field Chemist that doesn't want to be in the field any longer, or anyone with haz waste background that would enjoy being on the phone
Our client, one of the largest environmental services firms in North America, is seeking an analytical, detail-oriented Technical ServicesRepresentative for their Technical Services Team.
This person will be responsible for job creation, data entry, scheduling, and supporting our customers.
They provides leading institutions in the higher education, life sciences, healthcare, and industrial sectors with diverse services and advice to assist them with compliance management.
Responsibilities:
Provide high level service by responding promptly to customer requests, ensuring efficient job completion, conducting routine site visits and developing customer intimacy by serving as the main point of contact for all prospective and existing customers.
Effectively manage an extensive book of clients by providing technical support to EH&S staff and onsite personnel in all aspects of Hazardous Waste Management. Assist with regulatory compliance and characterization of chemical, biological and radioactive waste.
Prepare documentation for transportation of chemicals to appropriate disposal facilities.
Assist Account Managers with the coordination of bids, proposals, and quotations for services such as lab packs and drum disposal, lab moves, onsite support services and field service-related projects.
Maintain and grow existing customer base by providing quality control and following up with requests.
Collaborate with Finance and Operations to process job folders, including appropriate job costing and invoicing by the set timelines.
Work with Project Managers and Account Managers to understand financials and assist with the preparation of forecasts and various financial models.
Perform monthly COGS reviews of certain service areas to ensure accuracy and completeness of financial results while finding ways to maximize gross profit.
Basic Requirements:
Proven organizational and time management skills
Strong communication skills, both written and verbal
Attention to detail with the ability to keep the big picture in mind
Excellent soft skills; ability to work well with clients and co-workers
Computer skills: MS Word, excel and ability to learn internal computer software
Knowledge of RCRA and DOT
Valid US Driver's License
Must be eligible to work in the United States without sponsorship
Must have a reliable form of transportation
$28 hourly 3d ago
P&C Licensed CSR
Tata Consultancy Services 4.3
Guest service representative job in San Antonio, TX
Process policies applications, changes to policies, reinstatement of policies, and cancellation of insurance policies. Duties include reviewing insurance applications to ensure that all questions have been answered, compiling data on insurance policy changes, changing policy records to confirm to insured party's specifications, canceling insurance policies as requested by customers, and verifying the accuracy of insurance company records.
Make outbound calls to confirm policy-level / coverage-level changes to the customer
Provide responses to insurance policy-related questions from the customer
Issue or renew or cancel the policies based on the information provided by the customer
Set up a reminder and follow up with customer on timely manner
Customer service skills with good written, verbal communication skills and comprehension
Ability to handle Inbound/Outbound calls as part of daily production.
To have good data entry skills
Ability to review and make decisions that are in line with business provided standard operating procedures.
Qualifications:
High School diploma
Active Property & Casualty Producers Lines license for Ohio & Texas is a MUST. Any other state license is added advantage.
Analytical and problem-solving skills
Good with Analytical skills
Should have decent understanding on how to perform Risk assessment & Investigative skills
Requires organizational and time management skills to balance workload and meet deadlines.
TCS Employee Benefits Summary:
• Discretionary Annual Incentive.
• Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
• Family Support: Maternal & Parental Leaves.
• Insurance Options: Auto & Home Insurance, Identity Theft Protection.
• Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
• Time Off: Vacation, Time Off, Sick Leave & Holidays.
• Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
Salary Range: $43,000 - $50,000 per year
$43k-50k yearly 3d ago
Customer Relations Representative - State Farm Agent Team Member
Blake Smith-State Farm Agent
Guest service representative job in San Antonio, TX
Benefits:
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ABOUT OUR AGENCY:
Our agency opened in 2021 and has grown to a team of five. Before becoming an agent, I was a professional soccer player, and agency life runs in the family - both my aunt and cousin are part of State Farm. I'm married with a young daughter and my wife works alongside me in the agency, which makes this more than just a workplace - it's truly a family environment.
We keep things relaxed, approachable, and fun, with team outings and events that bring everyone together. Our culture is family-oriented and supportive, but we also value drive and competitiveness. We're looking for hungry, goal-oriented salespeople who want to succeed while enjoying the journey.
If you're looking for a place where you can bring your best, grow with a team that feels like family, and have a little fun along the way, this could be the right fit for you.
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Blake Smith - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Manage customer inquiries and resolve issues.
Maintain customer records and update information as needed.
Assist with customer retention strategies.
Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
Communication and problem-solving skills.
Experience in customer service preferred.
Ability to handle high-stress situations calmly.
Bilingual Spanish preferred.
$28k-38k yearly est. 7d ago
Customer Service Representative - Insurance
AAA-The Automobile Club 4.5
Guest service representative job in San Antonio, TX
Customer ServiceRepresentative - Insurance. AAA Auto Club Enterprises is hiring full-time, motivated Customer ServiceRepresentatives to join our industry-leading Insurance Call Center team. If you're passionate about helping others and thrive in a Customer ServiceRepresentative, Customer Service, Insurance, Representative, Retail, Training
$24k-31k yearly est. 4d ago
Customer Service Specialist - Healthcare (San Antonio, Texas)
Arstrat
Guest service representative job in San Antonio, TX
Are you the type of person who loves to solve problems, bring smiles to people's faces, and make a positive impact every day? If so, we want YOU to join our team as a Customer Service Specialist! We look for people who have an internal drive to do a good job whether someone is watching them or not. People who take initiative and know the quality of their work reflects themselves. People who succeed with us tend to be thoughtful, detail-oriented, communicative. They are proactive, professional, responsible, well-spoken and polite. They are accountable to themselves and others.
POSITION RESPONSIBILITIES:
As a Customer ServiceRepresentative at GetixHealth, you will be on the front lines of delivering exceptional service and support to patients and clients. Your primary responsibility is to handle high-volume calls related to billing, payments, medical claims, benefits, and coverage. You'll use established procedures and tools to resolve inquiries efficiently and with empathy-ensuring both compliance and customer satisfaction in every interaction.
This is a fast-paced, high-impact role, perfect for someone who thrives in a collaborative environment, values precision, and is passionate about helping patients navigate their healthcare journey.
KEY RESPONSIBILITIES:
Handle 60+ inbound and outbound calls per day regarding billing, payments, medical claims, and coverage questions.
Respond to telephone inquiries using standard procedures and scripts.
Gather necessary information, research account details, and resolve customer concerns accurately and promptly.
Clearly explain billing information, insurance benefits, and available services to patients.
Assess patient needs and provide appropriate solutions or escalate as necessary.
Schedule work to ensure optimal call coverage and maintain daily productivity.
Collaborate with leadership and peers using screen-sharing tools to support real-time problem-solving and performance goals.
Support department initiatives and contribute to continuous improvement efforts.
Maintain strict adherence to HIPAA regulations and internal confidentiality policies.
Assist in planning department goals and recommend improvements to enhance efficiency.
Perform other duties as assigned to support the team and organizational success.
EDUCATION AND EXPERIENCE:
High school diploma or GED required; additional education is a plus.
1-2 years of experience in customer service, ideally in a healthcare, insurance, or medical collections environment.
Familiarity with Medicaid, Medicare, Workers' Compensation, and liability claims preferred.
Basic understanding of medical terminology and the healthcare revenue cycle.
Proven experience working with multiple systems and databases in a fast-paced setting.
SKILLS AND QUALITIES:
Strong verbal, written, and interpersonal communication skills.
Excellent problem-solving ability with a calm, empathetic approach.
High attention to detail and accuracy.
Ability to work independently and collaboratively to meet and exceed performance targets.
Comfort using Microsoft Office Suite and adapting to new technologies.
Bilingual abilities are a plus.
Additional Notes:
Hours: Monday - Friday Various Shifts from: 8am- 5pm, 9am- 6pm, 10am- 7pm, 11am- 8pm
Compensation- $17/hr+ (bonus eligible quarterly)
This is a fast-paced, high-volume role where you will be required to handle multiple systems and patient inquiries daily. You will have support from your leadership team to ensure success, and you'll be expected to collaborate with colleagues to improve service delivery.
Benefits and Incentives:
Comprehensive Health Coverage: Group medical, dental, and vision plans available from the first day of the month following 90 days of full-time employment.
Life and Disability Insurance: Basic life/AD&D, short-term, and long-term disability coverage provided, with options for voluntary life/AD&D.
401(k) Retirement Savings Plan: Eligible to participate in the company's 401(k) plan at the beginning of the first calendar quarter following 6 months of continuous service.
Paid Time Off (PTO): Accrue Paid Time Off starting on your first day of employment.
Flexibility in Benefits: The company reserves the right to amend, modify, or terminate any benefits programs as needed.
Note: This job description outlines the primary duties and qualifications for the role. It is not intended to be an exhaustive list of responsibilities or working conditions.
GetixHealth is an Equal Opportunity and E-Verify Employer.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
$17 hourly 3d ago
Call Center Rep - In Office
The Briggs Agencies 4.4
Guest service representative job in San Marcos, TX
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
$65k yearly 8d ago
CLUB Customer Service
Bass Pro Shops 4.3
Guest service representative job in San Antonio, TX
The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB Outfitter will be the product expert while executing account servicing and other Customer Service, Customer Experience, Processing, Retail
$24k-30k yearly est. 8d ago
Customer Service Representative
Alleguard
Guest service representative job in Bastrop, TX
Come join a leader in the Protective Packaging Industry! At Alleguard, we're built from the ground up to expand and shape our customer's businesses. We understand the diversity of challenges that customers are facing across different industries, from confidence in their supply chain to needing the latest innovations at their fingertips. These challenges are also opportunities, and whether our customers are in construction, protective packaging, cold-chain or other industries, we are relentless in seeing around corners, and going the extra mile to help their business succeed.
Position: Customer ServiceRepresentative
Job Summary
The Customer Service Coordinator will be responsible for customer relationships, data maintenance, and building key partnerships within the business to meet established requirements.
We are looking for a Customer ServiceRepresentative (CSR) that knows a customer service department top to bottom including keen order entry skills. This is a "hands on" position. At Alleguard, our CSR will participate in entering customer orders, act as a customer liaison, provide product information and resolve any emerging problems that our customer accounts might face, doing so with accuracy and efficiency. We are looking for someone who is genuinely excited to help customers and solve issues that may come up from time to time. Must be highly attentive to detail and have natural problem-solving skills. Successful candidates can independently work in an accurate and efficient manner and are self-motivated to work proactively. Our ideal candidate will be a team player, working to efficiently manage an integral piece of our process flow, while ensuring excellent service standards, responding efficiently, and maintaining high customer satisfaction.
Our goal is to serve our customers to the highest standards. Our employees will always go above and beyond the call of duty to ensure our customer is receiving the best service in the industry. Both internally and externally, our employees are committed to finding ways to continuously improve themselves and our company to always find a way to better serve our customers.
The position is not a "call center-customer service center" type position. This is a hands-on position for hard working individuals. Please do not submit a resume if you are not up for the challenge or are looking for a "shift work" type position! We are looking for team members to take our CS Department to the next level. Keeping an upbeat and positive attitude with customers is a must!
Responsibilities
Serve as coordinator between customer, field sales team, production team, and scheduling department.
Prioritize incoming calls and e-mail inquiries/orders
Accurately and efficiently process customer orders into ERP using the right procedures and protocol
Identify and understand customers' needs to achieve customer satisfaction and grow sales potential
Keep records of customer interactions and update customer account information
Fulfill requests for samples/catalogs
Follow communication procedures, guidelines, and policies
Take the extra mile to engage customers
Contributes customer service information and recommendations to strategic plans and reviews.
Audits customer service procedures and trends and determines system improvements.
Enforces company policies and procedures.
Determines customer service requirements by maintaining contact with customers and visiting operational environments.
Updates job knowledge by participating in educational opportunities and participating in professional organizations.
Some travel required.
Skills
Proven customer support experience or experience as a client servicerepresentative
Track record of over-achieving quota
Strong phone contact handling skills and active listening
Strong computer skills including Microsoft Office applications
Familiarity with ERP/CRM systems and practices
Ability to work in a fast paced, high pressure environment
Ability to learn quickly and manage large numbers of customers, products, pricing and inventory levels
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
Organized with good attention to detail
Strong common-sense skills
Strong energy
Qualifications
Associated Degree required, Bachelor's degree preferred.
3-5 years previous experience in customer service role (manufacturing environment is a plus).
Previous experience with mergers and acquisition integration is strongly preferred.
Previous experience working and communicating with employees at multiple sites preferred.
Previous experience with complex systems preferred.
Bilingual in Spanish (preferred but not required)
Competencies, Skills, Knowledge
Collaborative/team-based management style.
Strong verbal/written communication and interpersonal skills required.
Strong computer skills including Windows-based programs such as Excel, Power Point, Word and Outlook is required.
Strong presence, capable of engendering trust and confidence with customers and all elements of the workforce.
Demonstrated track record of achieving or maintaining a positive workplace culture.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
$26k-34k yearly est. 8d ago
Call Center Representative
Bath Planet-BCI Acrylic, Inc.
Guest service representative job in San Antonio, TX
Deliver scripted pitch to the homeowners - Adjust scripted pitch to meet needs of specific homeowners - Handle homeowner's questions and objections - Obtain homeowners information including names and addresses phone numbers etc. - Receive appointment Call Center, Sales Representative, Representative, Technology, Construction
$24k-33k yearly est. 5d ago
Associate Customer Service Representative - Credit Cards
Wells Fargo Bank 4.6
Guest service representative job in San Antonio, TX
About this role:
Wells Fargo is seeking an Associate Customer ServiceRepresentative in Consumer Lending. Consumer Lending businesses empower millions of customers to achieve their dreams every day. Whether it's buying a home, purchasing a car, funding a significant purchase, or making important daily credit card purchases, Consumer Lending provides important credit products and services that help our customers succeed. The group includes Home Lending; Auto; Cards, Retail and Merchant Services; Personal Lending; Consumer Lending Control; and Consumer Lending Shared Services. Find out why we're the #1 financial services company to grow YOUR career. Apply today.
In this role, you will:
Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment
Perform routine tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations and navigating multiple computer systems
Regularly receive direction from supervisor and escalate questions and issues to more senior employees
Interact with team on basic information, plus internal or external customers
Required Qualifications:
6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving customer issues.
Ability to execute in a fast paced, high demand, metric driven call center environment.
Excellent verbal, written, and interpersonal communication skills with integrity and a high level of professionalism with all levels of employees and customers, while maintaining attention to detail and accuracy.
Military experience resolving complex issues via written or verbal communication, including but not limited to, supply action requests, updating personnel records, answering benefit or pay questions, resolving errors, researching questions and other needs as requested by customers.
Ability to meet or exceed business goals and objectives and navigate multiple computer systems, applications, and utilize search tools to find information.
Knowledge, understanding and experience of internet, mobile, and social media technology.
Job Expectations:
Must be able to attend full duration of required training period
Ability to work additional hours as needed
Must work on-site at the location posted
This position is not eligible for Visa sponsorship
Training Schedule:
Training class will be for 8 weeks. Training hours are 8:00 am - 4:30 pm, Monday - Friday. Work schedule after training will be provided prior to start date.
We're open 24 hours, 7 days a week.
Your regular work schedule will be based on business need and will include working a weekend day and some holidays.
Job Location:
4101 Wiseman Blvd., Building 205, San Antonio, TX 78251
Posting End Date:
27 Jan 2026
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
$31k-39k yearly est. 30d ago
Guest Service Agent
Austin Towneplace Suites By Marriott North/Lakeline
Guest service representative job in Austin, TX
Job Description
GuestService Agent/Front Desk Agent
Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a GuestService Agent/Front Desk Agent!
What We Offer:
Career advancement opportunities
Employee discounts
Competitive pay
Daily Pay
Flexible work schedule
Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing)
Paid vacation
SUMMARY
Accommodates guests of the hotel by performing the following duties
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ESSENTIAL JOB FUNCTIONS
• Greets, registers, and assigns rooms to guests
• Handles confidential information, including guest records, with a high degree of integrity
• Promptly and effectively deals with guest requests and complaints
• Answers and routes calls as appropriate; takes guest messages with accuracy
• Responsible for cash drawer contents and transactions during shift
• Maintains accurate records including cash flows, registration card, reservation cards, and property walks
• Assists with sales and marketing efforts as directed by the General Manager
• Offers and properly handles requests for wake-up calls
• Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean
• Ensures common area/lobby is clean
• Performs laundry functions as directed
• All other duties as assigned
What we are looking for:
0 - 1+ year of customer service experience
Passionate about hospitality and creating an exceptional guest experience.
Ability to handle confidential information, including guest records, with a high degree of integrity.
Ability to answer and route calls as appropriate; takes guest messages with accuracy.
All other duties as assigned.
High School degree or better
$24k-30k yearly est. 15d ago
Customer Service Representative - TEMPORARY ROLE- $18/hr
Alorica, Inc. 4.1
Guest service representative job in San Antonio, TX
Customer ServiceRepresentative Location: 10940 Laureate Dr, San Antonio, TX, Building 1000, Suite 1900, 78249 Employment Type: Full-time Supporting: Customer Care About Us We're the largest minority-owned CX provider, delivering digital-first, peopl Customer ServiceRepresentative, Customer Service, Customer Experience, Representative, Retail
$23k-29k yearly est. 8d ago
Customer Relations Representative - State Farm Agent Team Member
Blake Kohutek-State Farm Agent
Guest service representative job in San Antonio, TX
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities:
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
Salary plus commission/bonus
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
License reimbursement
Requirements:
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
Bilingual Spanish preferred
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
$28k-38k yearly est. 8d ago
Customer Relations Representative - State Farm Agent Team Member
Allen Kaufmann-State Farm Agent
Guest service representative job in San Antonio, TX
Benefits:
License reimbursement
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Allen Kaufmann - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Manage customer inquiries and resolve issues.
Maintain customer records and update information as needed.
Assist with customer retention strategies.
Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
Communication and problem-solving skills.
Experience in customer service preferred.
Ability to handle high-stress situations calmly.
$28k-38k yearly est. 8d ago
Learn more about guest service representative jobs
How much does a guest service representative earn in San Marcos, TX?
The average guest service representative in San Marcos, TX earns between $17,000 and $29,000 annually. This compares to the national average guest service representative range of $20,000 to $34,000.
Average guest service representative salary in San Marcos, TX