Guest service representative jobs in San Marcos, TX

Must Haves: Basic computer skills - Understanding of Microsoft Office Suite 2+ years of Customer Service experience and/or Sales experience Organized, reliable, & meet deadlines Strong written and verbal communication skills Plusses: Retail experience Microsoft Excel Logistics experience/supply chain experience Experience with FedEx, UPS, USPS, etc. Day to Day: This is a great opportunity to work for an international Logistics any Supply Chain company. As the Customer Service & Sales Associate, you will have the potential opportunity to grow within Operations as well. You will be opening and closing the store each day, helping customers with shipment rate quotes, logging data, and much more! You will be servicing customers in the store, with some over-the-phone support as well. You will also be able to reach out to other team members for any questions that need to be escalated.

What the PRN Recruitment Specialist does at Worldwide The PRN Clinical Recruitment Specialist, under the guidance of the Recruitment Services Manager is responsible for assuring that all phones are answered in a professional and timely manner. They will phone screen all potential participants and will be knowledgeable about each study's specific requirements. Responsibilities also include database entry, subject scheduling, running study specific queries, and subject tracking. What you will do Answers all incoming phone calls and return calls in a professional and timely manner. Perform outbound calling to potential participants for enrollment into ongoing studies. Utilize the recruitment subject database for subject identification, recruitment and qualification. Telephone screen potential participants and schedules them for screening. Assist in subject tracking, including screening cancellations, and follow-up with subjects on probation or outbound calling. Become familiar with inclusion/exclusion criteria for each study protocol. If needed, assists with creation of screening forms, assesses probable eligibility, and schedules subjects. What you will bring to the role Excellent customer service skills. Basic computer knowledge and applications required for database maintenance and other administrative duties. Must be able to work with constant interruptions. Experience in phone interviews and medical terminology to include medications. Excellent computer skills. Your experience Required: High school or GED diploma. Preferred: At least 2 years of experience in the medical field with some knowledge in medical terminology

Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants. Performs a variety of complex administrative duties for patients in need of routine and/or urgent appointments, medical procedures, tests, and associated ancillary services in an ambulatory in/outpatient setting. Assess patients' needs, including but not limited to, financial counseling, interpreter services, social services and refers to appropriate person or area. Alerts providers to emergent patient care needs. Responsibilities: Receives and directs phone calls from patients and physician offices Schedules patients for treatment by multiple providers and treatment areas, and arranges a variety of associated tests and procedures according to established guidelines and specific criteria Prioritizes appointments in a manner that fosters optimum patient care, efficient utilization of physician's clinical staff, as well as equipment and facilities Handles urgent patient care calls and may alert providers to emergent patient care symptoms and concerns Schedules urgent care appointments as needed and directed by physician Greets patients for scheduled and/or urgent care appointments and procedures Confirms and verifies patient demographic and insurance information Collect co-payments from patients upon arrival when applicable Obtains signatures of consent from patient/guardian for treatment authorization and insurance/billing information Collaborates with insurers to obtain patients' prior-authorizations for procedures and tests as needed Follows guidelines established by insurers to ensure that pre-authorization, pre-certification, and physician referrals for treatment are obtained prior to patient visits. xevrcyc Verifies eligibility for procedures or tests from various health care institutions Reviews and audits billing discrepancy reports and researches errors for resolution Maintains accurate and timely records, logs, charges, files, and other related information as required Performs a variety of related administrative and clerical duties, such as retrieving files and other records, faxing, collating, data entry, and relaying messages to physicians, residents and staff Prepares special reports or spreadsheets for physicians as requested Complies with established departmental policies, procedures and objectives Complies with all health and safety regulations and requirements Contributes in maintaining a respectful environment of professionalism, tolerance, and acceptance toward all employees, patients and visitors Performs other duties as required. Requirements: High School Diploma or GED Proficient in software and computer systems Knowledgeable of business office terminology / procedures Ability to multi task and work under stressful situation Effective written and verbal communication skills 1+ year of customer service experience required Experience with medical office terminology preferred Work Schedule: 5 Days - 8 Hours Work Type: Full Time

Do you have experience in customer service? Do you want to work for a company with a proven record? Then look no further. Here at Glass Doctor of Austin, we invest in our employees and make sure you have the tools and training to be successful. As the CSR/Receiving Associate, you will answer calls and customer inquiries, book new estimates, reply to after hour calls and ER requests. Customer follow ups, taking payments, dispatching technicians and keeping up with them daily. Receive glass from delivery trucks and compares packing lists to purchase orders to ensure accurate deliveries. Inventory control. Vehicle maintenance management Skills and Qualifications: * Strong listening, communicating, and customer service skills. * Ability to multi-task and provide effective solutions. * Works well with others and helps foster a supportive work environment. * Knowledge of our company's market, industry, and products. * Comfortable problem solving while also creating an enjoyable experience for our customers. * Able to document customer service calls efficiently and with detail. * Knows how to ease conflict and provide the appropriate resolutions. * Completes tasks on time and can prioritize work load. Requirements: * College degree is preferred. * Four to five years of customer service experience is required. * Proficient with Microsoft Office software and phone systems. * Dispatching experience is preferred, but not required. * Clean driving record and able to clear back ground check. * Must be able to lift 100+ lbs. * Salary depends on experience.

Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces “to grow your career” in the U.S. Join us! About this role: Wells Fargo is seeking an Associate Customer Service Representative in Everyday Banking. Find out why we're the #1 financial services company to grow YOUR career. Apply today. CSBB Operations delivers a diverse set of foundational operational and contact center services for the enterprise and to consumer, small business, and wholesale customers, providing stability, scalability, and security for Wells Fargo. Services include deposits, payments and ATM operations, global fraud and claims, account reconciliation, cash vault services, mail and courier solutions, print and image services, unclaimed property processing, legal order processing, estate care, and voice, email, chat, and social media services for consumer and small business customers. In this role you will: Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment Perform routine tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations and navigating multiple computer systems Regularly receive direction from supervisor and escalate questions and issues to more senior employees Interact with team on basic information, plus internal or external customers Required Qualifications: 6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Bilingual reading, speaking, and listening proficiency in Spanish/English Desired Qualifications: Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving customer issues Ability to execute in a fast paced, high demand, metric driven call center environment Excellent verbal, written, and interpersonal communication skills with integrity and a high level of professionalism with all levels of employees and customers, while maintaining attention to detail and accuracy Military experience resolving complex issues via written or verbal communication, including but not limited to, supply action requests, updating personnel records, answering benefit or pay questions, resolving errors, researching questions and other needs as requested by customers Ability to meet or exceed business goals and objectives and navigate multiple computer systems, applications, and utilize search tools to find information Knowledge, understanding and experience of internet, mobile, and social media technology Job Expectations: Must be able to attend full duration of required training period This position is not eligible for Visa sponsorship Ability to work additional hours as needed Schedule may be eligible for a shift differential under the terms of the shift differential policy Must work on-site at the location posted Must complete and pass required language assessment Training and Work Schedule: You will receive in-depth classroom training, continued on-the-job training, and coaching to learn about Wells Fargo banking products, procedures, and services. Training class starts on 2/9/26 for 7 weeks. Training hours are 8:00 a.m. - 4:30 p.m. Monday - Friday. You are required to attend the full duration of this paid 7 weeks of training. We're open 24 hours a day. Your regular work schedule will be based on business need and will include working at least one weekend day and some holidays. Compensation: Starting rate $20.00 per hour Posting Location: 4101 Wiseman Blvd Bldg. 201 San Antonio, TX 78251 @RWF22 Posting End Date: 29 Dec 2025 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

BMW of South AustinLocation: 5501 S. IH 35 Frontage Rd, Austin, Texas 78744 Summary: Ensures friendly and receptive environment for guests and provides administrative functions of the sales department through accurate recording of customer traffic and production of reports with critical sales process metrics. Essential Duties and Responsibilities include the following: Performs opening and closing Guest Services procedures. Answers incoming phone calls in a courteous, prompt, and professional manager. Directs phone calls to the appropriate person Takes accurate messages. Directs customers to the appropriate person or department. Manages the desk log, phone up log, loaner agreement log, dealer plate log, and gas card log. Tracks and filters all incoming calls and takes messages. Communicates effectively with Guest Services Manager and Greeters. Reconciles/updates data entry with dealership software. Produces Daily Reports: Daily Update (1, 5, Close), Performance Metric (core Guests Services reports). Walks around the showroom hourly to offer refreshments to guests. Provides a warm, positive and happy environment for Guests, their children and fellow teammates. Helps maintain a clean and comfortable environment (monitor facility) Provides new hire Customer Management training when requested Maintains CSI at or above Company standards Maintains an organized, clean and safe work area Participates in required training Records all hours worked accurately in company timekeeping system Follows Safeguards rules and regulations. Demonstrates the Company's Core Values Complies with Company policies and procedures Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties. Other duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions. Desired Education: o GED √ High School Diploma o Associate Degree o Bachelor Degree o Master Degree o Doctorate Degree Field of Study/Work Experience: o Accounting o Automotive o Business o Human Resources o Information Technology Desired Work Experience: √ up to 3 years o 3-5 years o 5+ years Education/Experience: Previous customer service experience desired. Excellent interpersonal, communication, and organizational skills are required. Certificates and Licenses: o Valid Driver's License o Automobile Salesperson License Computer Skills: Intermediate skills in Microsoft Office Products. Ability to learn Dealership Management System and web based applications utilized in operations. Communication Skills: Ability to understand and follow instructions. Ability to communicate effectively with customers and company personnel. Attendance Expectations: The position requires regular and predictable attendance. Scheduled shifts may include evening hours, weekends, and holidays. Physical Demands: While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to walk, stand, sit; use hands to finger, handle, and feel. Environment Demands: Duties are performed primarily in the showroom or outdoor sales lot. Heavy phone work. Work includes frequent clerical and administrative responsibilities and interaction with customers and employees. Due to the nature of this position, employee may be exposed to various work environments. Verbal and Writing Ability: Ability to read and comprehend instructions, correspondence, and memos. Math Ability: Ability to add, subtract, multiply and divide. Reasoning Ability: Ability to apply common sense understanding to carry out instructions. Ability to deal with standardized situations. Core Values: To perform the job successfully, an individual should demonstrate the following Core Values: Servant Leadership Servant Leaders consciously put the needs of others before their own, because to serve people is to value them. Teamwork through Trust & Respect Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level. Integrity Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make. Commitment to Customer Enthusiasm Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers. Passion for Winning Hendrick's tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people. Accountability at All Levels Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team. Commitment to Continuous Improvement Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team. This in no way states or implies that these are the only duties and responsibilities to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of the company. Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit *********************************************************************************************

Would you like to join an incredible team of hotel ambassadors and work in a respectful and progressive environment that values what people bring to the team? Then you might be our next Guest Services Representative! Our GSR is responsible for assisting guests at check-in and check-out, answering and processing phone calls, plus handling all special request for services or information in accordance with brand and Gulf Coast standards, policies, and procedures. Reports to: General Manager (GM) and/or Senior Guest Services Representative Primary Job Duties Organize, confirm, process and conduct all guest check-ins/check-outs, room reservations, requests, changes and cancellations in a friendly and responsive manner. Secure payment, verify billing, verify customers' credit and establish how the customer will pay for the accommodation. Compute bill, collect payment and make change for guests. Ensure that all service provided is consistently prompt and courteous and designed to meet high standards of quality to result in guest satisfaction and repeat business. Keep current on hotel policies concerning room/sign rates, group and other discounts and special offerings. Maintain proficiency in all location computer and software systems. Issue room keys, identify and explain room features to guests. Supply guests with directions and information regarding property amenities, services, hours of operation and local areas of interest. Run reports of room availability/inventory management and guest accounts and post payments to guest folios. Perform bookkeeping activities including running reports and posting payments to guest folios. Respond to guest comments or complaints, referring customers to GM as necessary. Contact housekeeping or maintenance staff when guests report problems. Know the property's emergency procedures and respond to any/all emergency situations (police, fire, emergency responder, weather, building - electrical outage, water line breaks, etc.) in a timely manner. Assist other associates in completing their respective duties, as necessary, to achieve guest ready rooms, public areas and outstanding customer service. Clean and maintain lobby area, entrance doors, sidewalks, and emergency exit. Work in laundry room area loading and unloading washers and dryers and folding linens. Wear appropriate attire per the dress code. Notify GM or Maintenance Support of any needed repairs. May serve as Manager-on-Duty in GM and AGM absence. May be asked to stay on site in the event of a catastrophe. Other duties as assigned. Essential Skills Integrity - display strong moral principles and work ethic by behaving ethically, acting fairly and taking responsibility. Adaptability and flexibility - display the capability to adapt to new, different and changing requirements. Accuracy - ensure accuracy in all tasks performed. Communication - convey information clearly. Dependability and reliability - display responsible behavior at work in attendance and punctuality, attention to details, following directions and fulfilling obligations. Interpersonal Skills - display the skills to work effectively with others. Professionalism - maintain a professional presence by demonstrating self-control, a professional demeanor and a positive attitude. Physical Requirements The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is occasionally required to stand; walk; sit; use hands to handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Frequent lifts, carries, or otherwise moves and positions objects weighing up to 50 lbs. Frequently bends, kneels, crouches. Repetitive movement of hands, arms and legs, sweeping, vacuuming, mopping, wiping, pushing, lifting. Exposure to hazardous chemicals, odors, dirt and dust as well as adverse weather. Experience and Requirements 1 year hospitality experience preferred. Work Authorization required. Flexible schedule required. Evenings, weekends and holidays may be required. What We Offer Health and Dental Insurance for Full Time Associates 401(k) with Employer Match for all Associates Paid time off for ALL Associates per Associate Guide Six company paid holidays for Full Time Associates Time and half for hours worked on designated holidays for all Associates. Employee Assistance Program for Associates and household members Employee Discount Program Employee Hotel Guest Room Program Employee Referral Program

←Back to all jobs at Hampton Inn Home2 Suites Austin East Guest Service Representative - Full-time ABOUT HAMPTON INN / HOME2 SUITES EAST AUSTINThe Hampton Inn / Home2 Suites East Austin, managed by Vista Host Management & Development Company, offers dual-brand hospitality in a vibrant part of Austin, Texas. Just minutes from downtown Austin, the hotel provides easy access to cultural attractions, live music venues, and tech hubs. With 200+ rooms, guests can enjoy complimentary breakfast, an outdoor pool, and modern amenities suitable for both leisure and extended stays. POSITION SUMMARYThe Guest Service Representative is responsible for all guest interactions at the front desk, including registration, departure processing, and communication of hotel services. This role requires a high level of customer focus, providing an opportunity for an engaging and outgoing personality to create positive guest experiences. Duties also include processing payments and responding to guest inquiries, while following all procedures set by management. WHO IS THIS POSITION FOR?The Guest Service Representative role is best suited for someone who:• Enjoys engaging with guests and has a friendly, outgoing personality.• Has strong communication skills and a passion for delivering excellent customer service.• Is adaptable, able to handle multiple tasks, and can maintain a positive attitude in a fast-paced environment.• Takes ownership of guest experiences, ensuring they are pleasant and accommodating. WHY JOIN OUR TEAM?• Competitive hourly pay with opportunities for performance-based incentives.• Vacation / Sick / Bereavement / Holiday Pay.• Health/Vision/Dental Insurance.• Life / STD Insurance.• 401k.• Employee Discounts (Brand Hotels & Company Hotels).• Free, Third-Party Employee Assistance Program (personal and professional).• Opportunities for growth within Vista Host's expanding portfolio. DUTIES AND RESPONSIBILITIES• Provide exceptional customer service to all hotel guests, making their stay as comfortable and enjoyable as possible while achieving team and brand goals.• Perform quality assurance (QA) requirements for the front office department.• Ensure compliance with hotel policies, procedures, and relevant ordinances regarding personnel, security, cash handling, guest relations, and safety.• Remain highly visible and readily available for guests, taking initiative to offer assistance or answer questions.• Adhere to hotel credit policies, including credit card authorization, direct bill accounts, cash payments, and incidental deposits.• Manage guest complaints, taking ownership to resolve issues and ensure superior guest satisfaction.• Greet, register, suggestively sell (and upsell), issue room keys, and assign rooms in a friendly and efficient manner.• Provide information about the hotel, amenities, local dining, attractions, and travel directions.• Accurately check out guests and communicate departures to housekeeping.• Make, confirm, and cancel reservations via telephone, computer, and written communication.• Answer and route internal and external phone calls in a friendly manner, following prescribed procedures.• Update the shift-to-shift log regularly to ensure clear communication between shifts.• Maintain cleanliness and organization of the hotel lobby, coffee stations, and front desk area.• Assist other departments as needed and perform other related duties as assigned. POSITION REQUIREMENTS• Must be able to communicate effectively in English, both written and verbally.• Must be able to stand for extended periods.• Must be able to lift up to 20 lbs.• Ability to work independently and manage tasks without supervision Please visit our careers page to see more job opportunities.

Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces “to grow your career” in the U.S. Join us! About this role: Wells Fargo is seeking an Associate Customer Service Representative in Everyday Banking. Find out why we're the #1 financial services company to grow YOUR career. Apply today. CSBB Operations delivers a diverse set of foundational operational and contact center services for the enterprise and to consumer, small business, and wholesale customers, providing stability, scalability, and security for Wells Fargo. Services include deposits, payments and ATM operations, global fraud and claims, account reconciliation, cash vault services, mail and courier solutions, print and image services, unclaimed property processing, legal order processing, estate care, and voice, email, chat, and social media services for consumer and small business customers. In this role you will: Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment Perform routine tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations and navigating multiple computer systems Regularly receive direction from supervisor and escalate questions and issues to more senior employees Interact with team on basic information, plus internal or external customers Required Qualifications: 6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Bilingual reading, speaking, and listening proficiency in Spanish/English Desired Qualifications: Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving customer issues Ability to execute in a fast paced, high demand, metric driven call center environment Excellent verbal, written, and interpersonal communication skills with integrity and a high level of professionalism with all levels of employees and customers, while maintaining attention to detail and accuracy Military experience resolving complex issues via written or verbal communication, including but not limited to, supply action requests, updating personnel records, answering benefit or pay questions, resolving errors, researching questions and other needs as requested by customers Ability to meet or exceed business goals and objectives and navigate multiple computer systems, applications, and utilize search tools to find information Knowledge, understanding and experience of internet, mobile, and social media technology Job Expectations: Must be able to attend full duration of required training period This position is not eligible for Visa sponsorship Ability to work additional hours as needed Schedule may be eligible for a shift differential under the terms of the shift differential policy Must work on-site at the location posted Must complete and pass required language assessment Training and Work Schedule: You will receive in-depth classroom training, continued on-the-job training, and coaching to learn about Wells Fargo banking products, procedures, and services. Training class starts on 2/9/26 for 7 weeks. Training hours are 8:00 a.m. - 4:30 p.m. Monday - Friday. You are required to attend the full duration of this paid 7 weeks of training. We're open 24 hours a day. Your regular work schedule will be based on business need and will include working at least one weekend day and some holidays. Compensation: Starting rate $20.00 per hour Posting Location: 4101 Wiseman Blvd Bldg. 201 San Antonio, TX 78251 @RWF22 Posting End Date: 29 Dec 2025 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

←Back to all jobs at Hampton Inn Home2 Suites San Antonio River Walk Guest Service Representative ****NO RESTRICTIONS**** Hampton Inn Home2 Suites San Antonio River Walk is an EEO Employer - M/F/Disability/Protected Veteran Status The Guest Service Representative is responsible for all guest interactions at the front desk, including registration, departure processing, and communication of hotel services. This role requires a high level of customer focus, providing an opportunity for an engaging and outgoing personality to create positive guest experiences. Duties also include processing payments and responding to guest inquiries, while following all procedures set by management. DUTIES AND RESPONSIBILITIES • Provide exceptional customer service to all hotel guests, making their stay as comfortable and enjoyable as possible while achieving team and brand goals. • Perform quality assurance (QA) requirements for the front office department. • Ensure compliance with hotel policies, procedures, and relevant ordinances regarding personnel, security, cash handling, guest relations, and safety. • Remain highly visible and readily available for guests, taking initiative to offer assistance or answer questions. • Adhere to hotel credit policies, including credit card authorization, direct bill accounts, cash payments, and incidental deposits. • Manage guest complaints, taking ownership to resolve issues and ensure superior guest satisfaction. • Greet, register, suggestively sell (and upsell), issue room keys, and assign rooms in a friendly and efficient manner. • Provide information about the hotel, amenities, local dining, attractions, and travel directions. • Accurately check out guests and communicate departures to housekeeping. • Make, confirm, and cancel reservations via telephone, computer, and written communication. • Answer and route internal and external phone calls in a friendly manner, following prescribed procedures. • Update the shift-to-shift log regularly to ensure clear communication between shifts. • Maintain cleanliness and organization of the hotel lobby, coffee stations, and front desk area. • Assist other departments as needed and perform other related duties as assigned. POSITION REQUIREMENTS • Must be able to communicate effectively in English, both written and verbally. • Must be able to stand for extended periods. • Must be able to lift up to 20 lbs. • Ability to work independently and manage tasks without supervision WHO IS THIS POSITION FOR? The Guest Service Representative role is best suited for someone who: • Enjoys engaging with guests and has a friendly, outgoing personality. • Has strong communication skills and a passion for delivering excellent customer service. • Is adaptable, able to handle multiple tasks, and can maintain a positive attitude in a fast-paced environment. • Takes ownership of guest experiences, ensuring they are pleasant and accommodating. WHY JOIN OUR TEAM? • Competitive hourly pay with opportunities for performance-based incentives. • Vacation / Sick / Bereavement / Holiday Pay. • Health/Vision/Dental Insurance. • Life / STD Insurance. • 401k. • Employee Discounts (Brand Hotels & Company Hotels). • Free, Third-Party Employee Assistance Program (personal and professional). • Opportunities for growth within Vista Host's expanding portfolio. Please visit our careers page to see more job opportunities.

To provide exceptional service to all guests, fellow team members and visitors, while serving as welcome ambassadors at hotel entrances and in public areas. Primary Responsibilities: Duties are as follows but not limited to: Uphold and adhere to the Hotel Emma Purpose of Being, Service Promises and Values & Behaviors. Maintain knowledge of daily house count, arrivals/departures, VIPs, scheduled in-house group activities, locations and times. Proactively welcome all guests with a smile and genuine care for their Hotel Emma experience. Greet all arriving guests by name, and offer luggage assistance in accordance with Hotel Emma standards. Work closely with the Valet and/or Front Desk to announce the name over the radio to the front desk to begin the check-in. Transport luggage to and from guest rooms upon check in/check out in a safe and professional manner. Interact with other team members in a professional manner, and assist other departments as needed. Assist with special requests and miscellaneous tasks on scheduled or impromptu basis. Maintain radio etiquette at all times including and not limited to speaking professionally over the radio. Communicate all pertinent information to the Front Office Manager and Assistant Front Office Manager. Adhere to designated Bellman positions to open the Reception doors for all guests and locals. Report to work for scheduled shift, on time and in uniform, in accordance with company policy. Know and comply with all company policies and procedures pertaining to this position and its duties. Solicit guest feedback as necessary, and follow up on any issues or concerns in a timely manner. Storage of guest luggage safely in the Bell Closet with a Hotel Emma luggage tag complete with the guest name, number of pieces and the name of the associate. Transport guests in the hotel vehicle within a three (3) mile radius of Hotel Emma in a safe and professional manner. Resolve guest complaints, ensuring guest satisfaction and briefing the Manager on Duty. Maintain the lighting of fire places in the Courtyard and Lobby areas for the times established depending on the season. Takes pride in personal appearance and follows hotel grooming guidelines. Be knowledgeable of all emergency procedures and hotel policies. Job Requirements: Position requires effective communication with guests and co-workers. Ability to present and conduct oneself professionally and emulates the Hotel Emma Culture. Twelve months related experience. Flexible schedule required, to include AM/PM, weekends and holidays.

Job Description Guest Service Agent/Front Desk Agent Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! What We Offer: Career advancement opportunities Employee discounts Competitive pay Daily Pay Flexible work schedule Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing) Paid vacation SUMMARY Accommodates guests of the hotel by performing the following duties QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL JOB FUNCTIONS • Greets, registers, and assigns rooms to guests • Handles confidential information, including guest records, with a high degree of integrity • Promptly and effectively deals with guest requests and complaints • Answers and routes calls as appropriate; takes guest messages with accuracy • Responsible for cash drawer contents and transactions during shift • Maintains accurate records including cash flows, registration card, reservation cards, and property walks • Assists with sales and marketing efforts as directed by the General Manager • Offers and properly handles requests for wake-up calls • Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean • Ensures common area/lobby is clean • Performs laundry functions as directed • All other duties as assigned What we are looking for: 0 - 1+ year of customer service experience Passionate about hospitality and creating an exceptional guest experience. Ability to handle confidential information, including guest records, with a high degree of integrity. Ability to answer and route calls as appropriate; takes guest messages with accuracy. All other duties as assigned. High School degree or better

Job Description Guest Service Agent/Front Desk Agent Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! What We Offer: Career advancement opportunities Employee discounts Competitive pay Daily Pay Flexible work schedule Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing) Paid vacation SUMMARY Accommodates guests of the hotel by performing the following duties QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL JOB FUNCTIONS • Greets, registers, and assigns rooms to guests • Handles confidential information, including guest records, with a high degree of integrity • Promptly and effectively deals with guest requests and complaints • Answers and routes calls as appropriate; takes guest messages with accuracy • Responsible for cash drawer contents and transactions during shift • Maintains accurate records including cash flows, registration card, reservation cards, and property walks • Assists with sales and marketing efforts as directed by the General Manager • Offers and properly handles requests for wake-up calls • Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean • Ensures common area/lobby is clean • Performs laundry functions as directed • All other duties as assigned What we are looking for: 0 - 1+ year of customer service experience Passionate about hospitality and creating an exceptional guest experience. Ability to handle confidential information, including guest records, with a high degree of integrity. Ability to answer and route calls as appropriate; takes guest messages with accuracy. All other duties as assigned. High School degree or better

Located in the Live Music Capital of the World, the Omni Austin Hotel Downtown is a walking distance from the 6th Street Entertainment District. Omni is a magnificently appointed luxury hotel with the heart of the thriving downtown business center at your doorstep; you'll be just steps away from the Austin Convention Center and the Texas State Capitol. Omni Austin Hotel Downtown's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Austin Hotel Downtown's commitment to serve our associates and nurture their growth has led to the company's highest rating in associate satisfaction and an impressive internal promotion rate. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Austin Hotel Downtown may be your perfect match. Job Description Ensure extraordinary service to guest on Omni Premier Floors during Breakfast and Happy Hours. This position will set-up, serve, and mantain cleanliness of the Omni Club Lounge as well as provide assistance to our Loyalty Ambassadors and Guest Experience Planners as needed. Omni Benefits Include Free Donwtown Parking in our Underground Garage Associate Cafeteria with Daily Complementary Hot Meals Medical, Dental, Vision, Employee Assistance Program, Telemedicine, and Short Term & Long Term Disability. 401(K) Match, Pre-Tax Health Savings Account, and Flexible Spending Amount Exclusive Omni Associate Travel Discounts on Hotel Rooms, Food & Beverage and more! Unique Perks include Tuition Reimbursement, Adoption Services Aid, Pet Insurance, Legal Services, Paid Time Off and Friends & Family Discounts Development Opportunities including Discounted E-Cornell Courses, Leadership Development Programs, Diversity & Inclusion Programs, Omni Support Center Internal Reward Program, and Work/Life Balance Responsibilities Inquire as to how our guests are enjoying their stay and follow up on any problems that may surface. Have full command of hotel services and hours of operations to explain/offer to guests. Ensure proper set up and break down of the Premier Lounge keeping it in immaculate condition each shift. Put away and rotate all items from storeroom as needed. Ensure that all china and silverware are polished after use. Be fully acquainted with the different points of interests. Assist in arranging reservations as required by our guests. Ensure the delivery of parcels, mail, special deliveries, etc. to the guest rooms. Ensure that the public area (lounge) is maintained, clean and tidy by partnering with Housekeeping department. Interact with other departments to ensure that guest's needs are satisfied. Speak with guests in a friendly, warm manner making them feel welcome to the hotel. Proactively work to seek out ways in which to improve the hotel experience for our guests. Handling of special requests i.e. flowers, telegrams, rental cars, forwarding luggage, private cars etc. Update all reservations, amenities, wake up calls, service requests in operating systems such as ALICE, Synergy, and OPMS. Call/Email guests inquiring about reservation specials such as anniversaries, birthdays, honeymoon, dynamic packages, romance packages and estimated times for arrivals. Aid guests in locating other areas of the hotel (escort them to destination when possible) Assist with guest loyalty program as needed Respond to any reasonable task as assigned by manager or supervisor Qualifications Excellent customer service skills Ability to move, bend, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance. Stand or walk for an extended period or for an entire work shift. Requires repetitive motion. Must be able to work a flexible schedule and willingness to work nights, weekends, and holidays. Must have strong communication, presentation, multitasking and organizational skills Maintain a professional business appearance, attitude, and performance TABC and Food Handler's certifications required Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.

JOB DESCRIPTION TITLE: Guest Service Agent DEPARTMENT: Front Office REPORTS TO: Front Office Manager Responds in a professional and courteous manner to arriving, departing and in-house guests and VIP's by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. ESSENTIAL RESPONSIBILITIES ? Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guests are satisfied and in rooms as requested. ? Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sale. ? Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records. ? Courteously answers inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue. ? Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone. ? Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service. ? Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy. ? Maintains a friendly, cheerful and courteous demeanor at all times. OTHER RESPONSIBILITIES ? All other duties as assigned, requested or deemed necessary by leadership. SUPERVISORY DUTIES None BEHAVIORAL FOCUS At G Lodging, our core values which provide a guide for our decisions are: ? Do the Right Thing : demonstrate empathy, honor and integrity in all that we do. ? Think We, not Me: Together as a team we reach new heights in our work and community. ? Be Your Best Self : We are engaged, move with purpose, and serve with enthusiasm. ? Think Like a Guest, Act Like an Owner: Anticipate the needs of our guests and value our properties. CORE COMPETENCIES Drawn from our core values, each competency is built upon a set of basic behaviors that are shared by all associate, regardless of role which include: ? Integrity and Respect ? Communication ? Innovation ? Teamwork and Relationships ? Hospitality ? Job Excellence Requirements POSITION QUALIFICATIONS Education/Formal Training High School diploma or equivalent Experience 6 months previous front desk experience is preferred, but not required. Knowledge/Skills ? Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems. ? Must have experience in dealing directly with the public and acquired general knowledge of basic customer service skills. ? Must be fluent in oral and written English. ? Must be able to read written communiques and monochrome computer screens. ? Must be able to operate computer, calculator, and telephone keyboards, for cash handling and paperwork processing. ? Must be able to understand and follow verbal/written instructions, work on more than one task at a time, and be able to communicate both verbally and in writing. ? Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. ? Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ? 90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing. ? Mobility - must be able to reach all areas of the hotel to assist clients. ? Occasional standing. Occasional carrying and lifting of files and office items up to 25 lbs. Environment Prolonged standing at indoor, thermostatically climate-controlled workstation under fluorescent lighting. Work inside 95% of the time. Salary Description $17.00

Job DescriptionDescription: Our Front Desk Agents are the first face our guests see, and we want it to be a welcoming and friendly one. They are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests, making and modifying reservations, hotel phone operator, and guest services. RESPONSIBILITIES: Approach all encounters with guests and associates with a smile. Handle check-ins and check-outs in a friendly, efficient, and courteous manner. Obtain all necessary information when taking room reservations. Answer guest inquires about hotel service facilities and hours of operation. Be aware of all rates, packages, and special promotions. Maintain an up-to-date working knowledge of all property amenities, as well as any special events, local area attractions, and things to do near the hotel. Operate Front Desk computer system. Receive, log and distribute packages, mail, and messages as needed to guests and meeting rooms. As needed deliver guest items such as luggage, newspapers, amenities or other items requested by guests or team members Have knowledge of and assist in emergency procedures as required. Perform other duties as assigned which may include but is not limited to the following: helping coworkers in other areas of the hotel, maintaining a clean and organized work area, and overall cleanliness and safety throughout the hotel and grounds. Requirements: QUALIFICATIONS: High School diploma or equivalent required; college course work in related field helpful. Experience in a hotel or a related field a PLUS. Must be fluent in English, both written and verbal An operational knowledge of Microsoft Office suite Willing and able to stand for long periods of time Able to work with little or no supervision Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve. Must work well in stressful high pressure situations. Full- and part-time positions available. Must be willing and have the ability to work a varied schedule that may include evenings, nights, weekends, and holidays

Applying for this role is straight forward Scroll down and click on Apply to be considered for this position. Performs a variety of complex administrative duties for patients in need of routine and/or urgent appointments, medical procedures, tests, and associated ancillary services in an ambulatory in/outpatient setting. Assess patients' needs, including but not limited to, financial counseling, interpreter services, social services and refers to appropriate person or area. Alerts providers to emergent patient care needs. CHRISTUS Santa Rosa Hospital - Westover Hills (CSRH-WH) is a 150-bed hospital serving the fastest growing area of San Antonio. Specialized care includes orthopedic and surgical services, ICU, women's services, a newborn nursery, comprehensive cardiovascular care from diagnostics to open heart surgery, vascular lab, sleep center, emergency services, the CHRISTUS Weight Loss Institute, wound care, rehabilitation, and more. The campus also boasts an Outpatient Imaging Center and three medical plazas, one of which houses our CHRISTUS Santa Rosa Family Medicine Residency Program and CHRISTUS Santa Rosa Family Health Center. Responsibilities: Receives and directs phone calls from patients and physician offices Schedules patients for treatment by multiple providers and treatment areas, and arranges a variety of associated tests and procedures according to established guidelines and specific criteria Prioritizes appointments in a manner that fosters optimum patient care, efficient utilization of physician's clinical staff, as well as equipment and facilities Handles urgent patient care calls and may alert providers to emergent patient care symptoms and concerns Schedules urgent care appointments as needed and directed by physician Greets patients for scheduled and/or urgent care appointments and procedures Confirms and verifies patient demographic and insurance information Collect co-payments from patients upon arrival when applicable Obtains signatures of consent from patient/guardian for treatment authorization and insurance/billing information Collaborates with insurers to obtain patients' prior-authorizations for procedures and tests as needed Follows guidelines established by insurers to ensure that pre-authorization, pre-certification, and physician referrals for treatment are obtained prior to patient visits. xevrcyc Verifies eligibility for procedures or tests from various health care institutions Reviews and audits billing discrepancy reports and research errors for resolution Maintains accurate and timely records, logs, charges, files, and other related information as required Performs a variety of related administrative and clerical duties, such as retrieving files and other records, faxing, collating, data entry, and relaying messages to physicians, residents and staff Prepares special reports or spreadsheets for physicians as requested Complies with established departmental policies, procedures and objectives Complies with all health and safety regulations and requirements Contributes in maintaining a respectful environment of professionalism, tolerance, and acceptance toward all employees, patients and visitors Performs other duties as required. Requirements: Education/Skills High School Diploma or GED Proficient in software and computer systems Knowledgeable of business office terminology / procedures Ability to multi task and work under stressful situation Effective written and verbal communication skills Experience 1+ year of customer service experience required Experience with medical office terminology preferred Licenses, Registrations, or Certifications None Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time

←Back to all jobs at Hampton Inn Home2 Suites San Antonio River Walk Guest Service Representative Hampton Inn Home2 Suites San Antonio River Walk is an EEO Employer - M/F/Disability/Protected Veteran Status The Guest Service Representative is responsible for all guest interactions at the front desk, including registration, departure processing, and communication of hotel services. This role requires a high level of customer focus, providing an opportunity for an engaging and outgoing personality to create positive guest experiences. Duties also include processing payments and responding to guest inquiries, while following all procedures set by management. DUTIES AND RESPONSIBILITIES • Provide exceptional customer service to all hotel guests, making their stay as comfortable and enjoyable as possible while achieving team and brand goals. • Perform quality assurance (QA) requirements for the front office department. • Ensure compliance with hotel policies, procedures, and relevant ordinances regarding personnel, security, cash handling, guest relations, and safety. • Remain highly visible and readily available for guests, taking initiative to offer assistance or answer questions. • Adhere to hotel credit policies, including credit card authorization, direct bill accounts, cash payments, and incidental deposits. • Manage guest complaints, taking ownership to resolve issues and ensure superior guest satisfaction. • Greet, register, suggestively sell (and upsell), issue room keys, and assign rooms in a friendly and efficient manner. • Provide information about the hotel, amenities, local dining, attractions, and travel directions. • Accurately check out guests and communicate departures to housekeeping. • Make, confirm, and cancel reservations via telephone, computer, and written communication. • Answer and route internal and external phone calls in a friendly manner, following prescribed procedures. • Update the shift-to-shift log regularly to ensure clear communication between shifts. • Maintain cleanliness and organization of the hotel lobby, coffee stations, and front desk area. • Assist other departments as needed and perform other related duties as assigned. POSITION REQUIREMENTS • Must be able to communicate effectively in English, both written and verbally. • Must be able to stand for extended periods. • Must be able to lift up to 20 lbs. • Ability to work independently and manage tasks without supervision WHO IS THIS POSITION FOR? The Guest Service Representative role is best suited for someone who: • Enjoys engaging with guests and has a friendly, outgoing personality. • Has strong communication skills and a passion for delivering excellent customer service. • Is adaptable, able to handle multiple tasks, and can maintain a positive attitude in a fast-paced environment. • Takes ownership of guest experiences, ensuring they are pleasant and accommodating. WHY JOIN OUR TEAM? • Competitive hourly pay with opportunities for performance-based incentives. • Vacation / Sick / Bereavement / Holiday Pay. • Health/Vision/Dental Insurance. • Life / STD Insurance. • 401k. • Employee Discounts (Brand Hotels & Company Hotels). • Free, Third-Party Employee Assistance Program (personal and professional). • Opportunities for growth within Vista Host's expanding portfolio. Please visit our careers page to see more job opportunities.

Summary: Guest Services Agents are responsible for providing a five-star welcome and departure experience to each guest, as well as, serving as ambassadors throughout the guest's stay. Guest Services Agents make the first impression upon our guests by extending a warm welcome, providing information about the hotel and local area, and offering our full range of upscale hotel amenities and services to them. Guest Services Agents are also responsible for settling guest accounts upon check-out, resolving guest issues and completing special requests. They work closely with all hotel departments especially our Housekeeping, Concierge, Maintenance and Drivers. Follow company and Hotel policies and procedures. Must have open availability. We are a 24-hour business. Must be punctual, and dependable. Requirements Must be well organized with the ability to handle a variety of responsibilities and constantly changing priorities, while maintaining an upbeat, customer service focus. Must be a team-oriented individual who enjoys working collaboratively with others, creating a positive and uplifting environment, and communicating effectively at all levels. Must be a flexible, highly customer service and people oriented individual who demonstrates compassion, patience and understanding and is willing to do whatever it takes to provide the highest level of service. Takes pride in personal appearance and professional demeanor. Must be able to work in a fast paced environment providing courteous service and engaging the guests in conversation. Proficient in functionality in MS Word, MS Excel, and MS Outlook. Must be proficient with computer and computer-generated data. A ‘roll up the sleeves' leader who is detail oriented with a strong work ethic. Someone who is creative yet has common sense and is practical in the real world. Must have basic mathematical skills and basic calculator skills. Capability of building long-term relationships and being part of a rapidly growing business. Personal accountability and pride in results will be important for this executive to possess. Must have the ability to effectively deal with guest or associates in a friendly and positive manner. This involves listening to the nature of concern, demonstrating empathy with the customer, vendor, or associate and providing positive and proactive solutions. Excellent communication skills, public speaking, written and oral, with the ability to customize the message to the audience such as guest, team member, owner, and other stakeholders. Must have analytical and problem solving expertise. Ability to attract, motivate, lead, inspire and direct a talented team Excellent industry reputation and interpersonal communication skills. A strong business orientation, capable of and comfortable with operating in an environment, which places high expectation on integrity and relationship building skills. A good communicator, someone that will keep all parties informed in an organized, coherent manner. Must have the ability to examine financial data and assure accuracy and quality. PHYSICAL REQUIREMENTS: Lifting up to 40 lbs.; pushing up to 40 lbs.; pulling up to 40 lbs.; carrying up to 40 lbs. Mobility -continuous movement throughout department. Continuous standing -100% of shift. Continually moving at a fast pace Ability to look at computer screens for extended period of times. Prolonged standing at indoor, thermostatically climate-controlled work station under florescent lighting. Work inside 95% Exposure to chemicals. Prerequisites: High- School graduate or equivalent Must be able to speak, read, write, and understand the primary languages used in the work place. University degree in hospitality, and/or CHA, preferred Minimum of one (1) year of work experience in the hotel industry, with Front Office/ Guest Services background A track record of successful customer service Salary Description $15.00