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Guitar Center jobs in Brownsburg, IN - 45 jobs

  • Sr. Manager, Customer Service

    Guitar Center 4.5company rating

    Guitar Center job in Indianapolis, IN

    Key Responsibilities: The Senior Manager - CC Customer Service is a customer-obsessed leader responsible for the overall performance and quality of service teams within the Contact Center. This role ensures a consistently exceptional customer experience by driving service standards, managing escalations, and leading initiatives that improve quality, efficiency, and loyalty across all contact channels. Customer Experience & Service Strategy Partner with Contact Center leadership to define and execute customer service strategies that support loyalty, retention, and brand reputation. Lead multiple customer service teams, including Supervisors/Team Leads and frontline agents, to deliver world-class service. Establish clear service standards around first contact resolution, handle time, quality, and customer satisfaction. Own the service escalation framework, ensuring timely and effective resolution of complex issues and VIP cases. Champion a customer-first culture grounded in empathy, active listening, and problem solving. Operational Excellence Oversee day-to-day service operations including attendance, schedule adherence, real-time management, and workflow design. Partner with Workforce Management to forecast volume, plan coverage, and optimize schedules across phone, email, chat, and social channels. Ensure adherence to policies, procedures, and regulatory requirements related to customer service and complaint handling. Continuously review and refine processes to remove friction, reduce repeat contacts, and drive efficiency. Quality, Training & Knowledge Management Leverage Cresta Coaching to establish Quality standards; build robust performance accountability to exceed quality standards that continual improve the customer experience. Partner with Training and Knowledge Management teams to ensure agents have up-to-date resources, product information, and playbooks. Identify skills and knowledge gaps; build targeted development plans and training interventions. Use coaching, side-by-sides, and feedback loops to elevate service skills, de-escalation, and problem resolution. Analytics & Continuous Improvement Monitor and analyze key customer satisfaction metrics as established and agreed to with Contact Center Senior Leadership. Leverage data and customer feedback to prioritize improvements in policies, processes, and tools. Partner with Technology and Analytics teams to implement AI-enabled tools (such as virtual assistants, agent assist, and sentiment analytics) that enhance service quality and efficiency. Run pilots and continuous improvement initiatives using structured methodologies (e.g., root cause analysis, process mapping). Cross-functional Collaboration Collaborate with eCommerce, Stores, Merchandising, and Supply Chain to proactively address customer-impacting issues (inventory, fulfillment, returns, repairs). Provide customer insights and trends to influence policy changes, product improvements, and end-to-end journey design. Partner with Marketing and Loyalty teams to support service aspects of campaigns, events, and membership programs.
    $71k-130k yearly est. 18h ago
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  • Warehouse Team Lead (Receiving)

    Guitar Center, Inc. 4.5company rating

    Guitar Center, Inc. job in Brownsburg, IN

    The Receiving Team Lead supports daily warehouse operations by guiding and training team members to meet production, quality, and service goals. This role ensures compliance with safety standards, communicates performance updates to the Supervisor, and assists with workflow coordination. The Team Lead also performs receiving tasks, operates powered equipment, and maintains accurate product and task records in the PkMS system. ESSENTIAL DUTIES AND RESPONSIBILITIES * Assists the Supervisor by providing direction and training to employees within the work team to ensure production rates, quality standards, and service goals are achieved. * Monitors team members for compliance with safety policies, housekeeping standards, and safe work practices. * Keeps the Supervisor informed of production rates, training needs, performance issues, improvement opportunities, and personnel concerns. * Performs production functions within the assigned work group at established performance rates as needed. * Operates powered equipment to move, stage, or ship product as required. * Accurately maintains records of product movement and task completion using the PkMS system. * Performs other duties as assigned by the Supervisor or Manager. EDUCATION AND EXPERIENCE * Working knowledge of PkMS or related Warehouse Management Systems. * Ability to complete work assignments and projects in a timely and efficient manner with minimal follow-up. * Strong written and verbal communication skills. * Ability to effectively give and receive instructions. * Proven reliability and strong attendance record. * Exceptional problem-solving skills and the ability to train and direct others to complete assigned tasks. * Must demonstrate a positive attitude, integrity, support for company goals, and the ability to lead by example. * Strong teamwork skills with the ability to encourage others to achieve department goals. * Must be Guitar Center certified to operate powered equipment, or willing and able to obtain certification if selected. * Demonstrated commitment to safety, quality, and inventory accuracy. * High School diploma or equivalent. * Prior warehouse experience preferred. * Prior leadership experience is a plus. PHYSICAL DEMAND AND WORK EFFORT * The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. * Continuous mental and/or visual attention; the work requires constant alertness in a warehouse environment. * Able to stand for long periods of time and work in hot conditions during summer months. * The noise level is moderate. * Able to lift 30-40 on a frequent basis and able to lift up to 50 lbs on an occasional basis. * The physical demand typically applied in this job includes lifting, pulling, reaching, carrying, pushing, standing, walking, stooping, and bending.
    $33k-39k yearly est. 60d+ ago
  • Refurb Cleaner/Detailer

    Guitar Center, Inc. 4.5company rating

    Guitar Center, Inc. job in Brownsburg, IN

    Support the quality and efficiency of Distribution Center operations by cleaning, inspecting, and preparing rental instruments for return to stock. Ensure all instruments meet company standards for safety, functionality, and appearance to provide the best possible customer experience. ESSENTIAL DUTIES AND RESPONSIBILITIES * Examine basic mechanisms of instruments and report QC rejects. * Clean and detail instruments and cases using various detailing tools, cleaning cloths and chemicals based on established production standards. * Operate RF equipment and input data for processing purposes. EDUCATION AND EXPERIENCE * Ability to work independently with strong initiative and attention to detail. * Strong written and verbal communication skills. * Demonstrated ability to perform effectively under pressure and manage multiple priorities. * Good mechanical aptitude with a focus on accuracy and quality. * Proven reliability and strong attendance record. * Positive attitude with consistent support for company goals and objectives. * Basic computer proficiency, including working knowledge of Microsoft Office products. * Team-oriented with the ability to collaborate and encourage others to achieve departmental goals. * Willingness to work in various areas of the Repair Shop as needed. PHYSICAL DEMAND AND WORK EFFORT * Must be able to sit or stand for extended periods of time and lift up to 20 lbs regularly and 40 lbs occasionally.
    $24k-28k yearly est. 48d ago
  • GC Retail Sales Manager Store 626

    Guitar Center 4.5company rating

    Guitar Center job in Greenwood, IN

    Ready to Lead the Stage? Become a Sales Rockstar at Guitar Center! Are you a passionate musician with a love for all things music? Do you thrive in a fast-paced, high-energy environment where you can inspire others and drive results? If so, Guitar Center has the perfect gig for you! Who We Are: At Guitar Center, we're not just selling instruments; we're creating experiences. We believe in the power of friendly faces, awesome tunes, and a store that's as vibrant as the music we all love. If you're passionate about music and love helping people find their perfect beat, we want you on our stage! As a Sales Manager at Guitar Center, you'll take the stage to lead a dynamic sales team, drive revenue, and create unforgettable customer experiences that hit all the right notes. What We Need: Inspiring Presence: Your leadership is your signature. You set the tone for an upbeat, customer-focused environment that feels like the best jam session in town. Music Marvel: You don't just love music-you live it. Your deep passion for music fuels the entire team, and your expertise turns every customer interaction into a harmonious experience. Goal-Oriented Rockstar: You have a competitive edge and a vision for success. You lead your team to not only meet but exceed sales targets with contagious determination. Strategic Problem Solver: You're the go-to for complex challenges. Whether it's solving a customer issue or optimizing store operations, your solutions hit all the right notes. Collaborative Conductor: You know that the best performances happen when the whole band is in sync. Your leadership fosters a spirit of teamwork, making collaboration second nature for your team. Your Gig as a Sales Manager: Sales Leadership: Lead by example, motivating your team to exceed sales targets with a blend of effective strategies and pure passion. Training and People Development: Serve as the store's sales master, delivering impactful training sessions on everything from sales techniques to product knowledge. Customer First Focus: Foster a culture that puts customers first, ensuring everyone who walks through our doors leaves satisfied with their experience and looking forward to their next one. Build a Dream Team: Recruit, train, and develop a high-performing sales crew that shares your enthusiasm for music and sales. Operational Excellence: Manage inventory, labor, and schedules to ensure the store runs as smoothly as a perfectly tuned guitar.
    $27k-32k yearly est. 18h ago
  • Sales Associate, Levis Retail Store, Edinburgh, IN

    Levi Strauss & Co 4.3company rating

    Edinburgh, IN job

    Sales Stylist are responsible for implementing a variety of functions and procedures relating to customer service, sales, merchandising, and store operations. Key Responsibilities: * Show a thorough understanding of Levi Strauss & Company's history and heritage * Demonstrate excellent product knowledge * Provide exceptional customer service to every Levi's Store customer using The 3C's of Success: Connect, Consult & Close * Meet or exceed established store and individual sales and performance goals daily * Comply with Levi's Stores cash handling guidelines * Comply with store security, safety, and loss prevention programs * Assist stock associates with replenishment and security tagging of merchandise on the selling floor as needed * Assist in pricing of merchandise as needed * Assist in physical inventory and cycle counts * Assist in maintaining store appearance in accordance with Levi's Stores visual presentation standards and general housekeeping procedures Basic Qualifications: * Ability to work a flexible schedule to meet the needs of the business, including evening and weekend shifts * Ability to lift up to 40 pounds, as well as constant standing, walking, squatting, and bending * Minimum 1 year of customer service experience preferred * High school diploma or GED preferred Life-Enhancing Perks: Full-Time Employees: Unwind & Recharge: 3 weeks of paid time off for the first year, growing to 4+ weeks thereafter. Health & Wellness: Immediate medical, dental, and vision coverage. Free Medical Premiums w/Live. Full-Time & Part-Time Employees: Make a Difference: Paid volunteer hours & charity donation matching up to $2000/year. Live in Levi's: 60% employee discount. Retire Sooner: 125% match on your 401k, up to 6%! That's getting $1.25 for each $1 you put in. Free $$$. Level Up: Grow here, don't just work somewhere. Explore advanced opportunities at Levi's, Dockers & Beyond Yoga. LOCATION Edinburgh, IN, USA FULL TIME/PART TIME Part time COMPENSATION The pay range for this role is from the higher of the required minimum wage based on local, state, or federal requirements or $12.00 - $19.95 per hour, varying with experience and qualifications. Current LS&Co Employees, apply via your Workday account. Our policy is to provide equal opportunity to all persons without regard to race, color, creed, religion, national origin, citizenship, sex, age, sexual orientation, gender identity or gender expression, marital status, Vietnam era/disabled veteran status, physical or vmental disability, or other protected classes prohibited by applicable law. Company policy prohibits harassment or discrimination of applicants or employees on the basis of any protected classes. We have established a continuing Affirmative Action Program to assure equal employment opportunity in all its policy decisions affecting recruitment, selection, assignment, promotion, training, and all other terms and conditions of employment. We may ultimately pay more or less than the posted range based on several factors. However, LS&Co pays at least the local, state or federal minimum wage, whichever is higher. The amount a particular employee will earn within the wage range will be based on several factors including, but limited to, relevant education, qualifications, experience, skills, seniority, store location, performance, shift, travel requirements, sales or revenue-based metrics, and business needs (LS&Co.) offers a total rewards package that includes competitive pay, incentive plans, and a wide array of benefits designed to help you, and your family stay healthy, meet your financial goals, and balance the demands of your work and personal life. These benefits include paid leave, life and disability insurance, 401(k) match and health care benefits for eligible employees. The amount and availability of any bonus, benefits or other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
    $12-20 hourly Auto-Apply 60d+ ago
  • Customer Service Advisor

    Guitar Center 4.5company rating

    Guitar Center job in Indianapolis, IN

    KEY RESPONSIBILITIES The Customer Service Advisor position at Guitar Center is an entry level role in our Contact Center for individuals who are passionate about music and excited to begin a career in the music retail industry. In this role, your number one priority is to ensure that every customer feels valued, supported, and completely satisfied with their experience. As a Customer Service Advisor, you will be the first point of contact for customer service. You will help answer questions, provide clear guidance, and support customers as they explore musical instruments and gear. While sales are an important part of the role, understanding customer needs, and creating positive interactions is the primary focus.
    $28k-32k yearly est. 18h ago
  • Industrial Maintenance Technician (Fri-Sun)

    Guitar Center, Inc. 4.5company rating

    Guitar Center, Inc. job in Brownsburg, IN

    * Primary responsibility is to maintain all facility equipment in proper and safe operating condition in order to minimize downtime for operations * Performs repairs and preventive maintenance on conveyor systems * Performs repairs and preventive maintenance on all lift trucks and powered equipment, dock plates, trailer restraints, and overhead doors * Performs repairs and modifications to facility electrical and lighting systems * Performs repairs and preventive maintenance to HVAC system including office and warehouse rooftop units * Utilizes Parts Manuals and CMMS software to identify and locate required parts * Interior finish work and repairs including painting and drywall * Performs repairs to plumbing system including commercial restroom fixtures * Maintains large stationary air compressors and air distribution pipes * General building and grounds maintenance * General housekeeping. * Miscellaneous duties as assigned by Lead Technician, Maintenance Supervisor, or Maintenance Manager Schedule: Fri-Sun 6am-6:30pm * Excellent trouble-shooting skills * Must have a minimum of one year of experience in one or more of the following industrial maintenance areas: conveyor systems, Raymond electric lift trucks, facility electrical systems (including 480V 3 phase) * Previous experience or ability to be trained in the following areas: label applicators, bar code scanners, box erectors, lift truck battery changing and service, dock plates, overhead doors, air compressors, plumbing, welding/fabrication, HVAC * Must be highly reliable and have excellent attendance record * Must demonstrate a high level of initiative and ability to work independently * Must be able to lift up to 50 lbs on occasional basis; and up to 100 lbs with assistance * Must demonstrate a positive attitude, and support for company goals * Responsible for following all safety standards while completing tasks * Demonstrate flexibility when asked to change work schedule as required for company needs or training * Must be able to become certified to operate all types of Guitar Center powered equipment, including wire-guided operator-elevated lift trucks
    $45k-55k yearly est. 48d ago
  • GC Retail Operations Associate Store 621

    Guitar Center 4.5company rating

    Guitar Center job in Indianapolis, IN

    Why Guitar Center? Here's just some of the rewards: For our employees who are musicians we offer the unique opportunity of gig leave-take time off to share your music with the world and return to your job after your tour! Guitar Center offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options. POSITION OVERVIEW: Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in creating inclusive environments that put our customers first all the while fulfilling our mission. As our Operations Associate, you will be responsible shipping and receiving stock/shipments, administer daily tasks, and ensure product is merchandised for the customer to have a great experience in our stores. A few special characteristics that make our Operations Associates successful: Collaboration: Able to develop cooperation and teamwork while participating in a group, working toward solutions which generally benefit all involved parties. Good team player, able to build good working relationships with others. Customer Focus: Understands customer service principles, and able to provide an excellent customer experience. Able to connect with customers in a meaningful way. Is approachable, genuine, knowledgeable, encouraging, passionate, and committed to helping customers. Initiative: Able to identify opportunities & issues and follow through on work activities to capitalize or resolve them. Able to learn quickly and take positive action without being requested to do so. Interested in learning about the entire business. Organizational Skills: Able to utilize time, energy, and resources to manage priorities, stay on track, and achieve goals. Able to multitask and pay strong attention to detail in a fast paced & high-urgency environment. Able to complete tasks thoroughly in a timely manner. Able to protect assets and people by learning and implementing protocols and complying with guidelines. Technology Skills: Able to navigate and learn new technology and retail systems, equipment, and computer programs needed to fulfill communication, customer service, and business needs & expectations. As our Operations Associate, you will: Tasks related to inventory control Shipping and receiving of gear and other items Cycle Counting of Inventory (preparation and execution) Stocking and merchandising to a planogram Printing and placing of signage and price signs (POP) Cash Handling Shrink awareness and control Additional duties as assigned
    $21k-25k yearly est. 18h ago
  • Stylist-1

    Levi Strauss 4.3company rating

    Indianapolis, IN job

    Levi Strauss & Co. isn't your typical retailer. We've been pushing boundaries since 1873, inventing the blue jean, redefining khakis, and breaking barriers with size-inclusive activewear. We champion sustainability and ethical practices. Our brands (Levi's , Dockers , Beyond Yoga ) stand for freedom and self-expression. Reporting to the Store Manager, stylists are consumer centric, open minded, proactive, and think beyond the task. You are responsible for modeling and coaching for the ultimate experience to all consumers through a variety of functions and procedures relating to customer service, sales, merchandising, and store operations. We're looking for a Stylist who shares our values: Embraces Originality and Integrity: You share our passion for fashion and understand the importance of our brand heritage. Empathy for Customers and Co-workers: You add positivity to our store culture. Demonstrate Courage: You lead with our values. Drives Performance: You're results-oriented and support the team. You'll support the leadership team to success: Suggest looks that incorporate the latest trends and current promotions based on the consumer's needs consistent with Levi's service approach. Promote Levi's omni experience by engaging consumers with Red Tab Loyalty program Resolve consumer concerns in a manner consistent with company policy and with consumer satisfaction in mind. Partner with store management on elevated consumer issues. Efficient handling of all cash handling and merchandise operations such as shipment processing, floor set, markdown, and replenishment systems while maintaining standards. Perform store procedures in compliance with store policy. Comply with all Levi's Stores policy, procedure, and programs, able to follow directives of store management The role requires someone who: Is fashion savvy and interested in current trends Enjoys being busy and juggling multiple tasks You are available to work a flexible schedule to meet, including evening, weekend and holidays Able to lift up to 40 pounds, as well as constant standing, walking, kneeling, squatting, bending, reaching overhead, and climbing ladders with or without reasonable accommodation. Have reliable transportation Must be 16 years old Life-Enhancing Perks: Full-Time Employees: Unwind & Recharge: 3 weeks of paid time off for the first year, growing to 4+ weeks thereafter. Health & Wellness: Immediate medical, dental, and vision coverage. Free Medical Premiums w/Live. Full-Time & Part-Time Employees: Make a Difference: Paid volunteer hours & charity donation matching up to $2000/year. Live in Levi's: 60% employee discount. Retire Sooner: 125% match on your 401k, up to 6%! That's getting $1.25 for each $1 you put in. Free $$$. Level Up: Grow here, don't just work somewhere. Explore advanced opportunities at Levi's, Dockers & Beyond Yoga. LOCATION Indianapolis, IN, USA FULL TIME/PART TIME Part time COMPENSATION The pay range for this role is from the higher of the required minimum wage based on local, state, or federal requirements or $11.00 - $19.60 per hour, varying with experience and qualifications. Current LS&Co Employees, apply via your Workday account. Our policy is to provide equal opportunity to all persons without regard to race, color, creed, religion, national origin, citizenship, sex, age, sexual orientation, gender identity or gender expression, marital status, Vietnam era/disabled veteran status, physical or vmental disability, or other protected classes prohibited by applicable law. Company policy prohibits harassment or discrimination of applicants or employees on the basis of any protected classes. We have established a continuing Affirmative Action Program to assure equal employment opportunity in all its policy decisions affecting recruitment, selection, assignment, promotion, training, and all other terms and conditions of employment. We may ultimately pay more or less than the posted range based on several factors. However, LS&Co pays at least the local, state or federal minimum wage, whichever is higher. The amount a particular employee will earn within the wage range will be based on several factors including, but limited to, relevant education, qualifications, experience, skills, seniority, store location, performance, shift, travel requirements, sales or revenue-based metrics, and business needs (LS&Co.) offers a total rewards package that includes competitive pay, incentive plans, and a wide array of benefits designed to help you, and your family stay healthy, meet your financial goals, and balance the demands of your work and personal life. These benefits include paid leave, life and disability insurance, 401(k) match and health care benefits for eligible employees. The amount and availability of any bonus, benefits or other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
    $11-19.6 hourly Auto-Apply 60d+ ago
  • Music Teacher Store 626

    Guitar Center, Inc. 4.5company rating

    Guitar Center, Inc. job in Greenwood, IN

    With over 300 stores across the nation, Guitar Center embodies the world of creativity and music by encouraging our Customers and employees to find their own unique sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. Why Guitar Center? * You should love where you work. That means competitive pay, health coverage, and a 401(k). It means a culture of inclusivity and belonging. But theres more * If you booked that big tour, we've got you covered - take advantage of our Gig Leave program. And let's not forget the discounts you will receive anytime you purchase gear as an associate. * Well put money toward your continued education and ensure you have mental health access and support. * Youll enjoy a few perks. Including free gifts and travel discounts. * We believe that our benefits should be inclusive. You will have access to fertility support and specific offerings for our Trans community. As a Music Teacher, you will be responsible for teaching music lessons to students according to the Guitar Center Lessons curriculum. You will work to increase student count ensuring each student continues to grow, develop, and enjoys playing music all while nurturing our culture of integrity, inclusion, musical passion, and respect. If you... embody a Customer First mindset and want to provide an excellent Customer experience, this is the place for you! Interested in teaching music? If you do not meet every requirement listed in this job description and are still interested, please apply anyway! We are focused on building a diverse, inclusive, and equitable workforce and wed like to speak to you! As a Music Teacher, you will impact: Store Culture & Excellence: * Partner with store Lessons Lead to schedule and retain student headcount based off the needs of the community * Teach students utilizing the Guitar Center Lessons Curriculum * Assist with Customer service as needed, helping to build and maintain long term students by creating a great experience * Additional duties as assigned Student & Parent Partnership: * Partner with all students and families through frequent communication, building trusting relationships, and embracing the knowledge parents have as their child's Music Teacher * Communicate with students and/or parents of students on progress of each student * Share students and/or parents goals and progress frequently Requirements: * Previous experience in Music, Education, or related field * Ability to teach the instrument that they are proficient in such as Drums, Guitar, Keyboard, etc. * Skilled ability to demonstrate competency and proficiency in the area they will be teaching Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid jobrelated requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling ************* ext. 2862 or by sending an email to ***************************.
    $37k-48k yearly est. 52d ago
  • Shipping Processor

    Guitar Center, Inc. 4.5company rating

    Guitar Center, Inc. job in Brownsburg, IN

    Provides general distribution processing functions for the Shipping Department as needed and is responsible for the labeling, scanning, packing, and movement of product. ESSENTIAL DUTIES AND RESPONSIBILITIES * Hand stack product safely and securely with an emphasis on product quality for shipment to the retail stores. * Provides relief to other shipping lanes when volume/ activity requires; remains productive at all times. * Secures trailer load for shipment. * Meet productivity standards for the department. * Responsible for maintaining safety and housekeeping standards in the department, including work area clean-up and sweeping. * Demonstrate flexibility to work in other production areas as determined by work volume. * Miscellaneous duties as assigned by area supervisor. EDUCATION AND EXPERIENCE * Must possess a high level of accuracy, attention to detail, and focus on quality. * Must be well organized and able to address changing priorities. * Must demonstrate a high level of initiative and flexibility to assist other busier shipping lanes as required by the work volume. * Must have strong communication skills. Able to effectively communicate detailed information to co-workers. * Must have a positive attitude and demonstrate support for company goals. * Must be flexible to working overtime, which is occasionally mandatory. PHYSICAL DEMAND AND WORK EFFORT The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. * Continuous mental and/or visual attention; the work requires constant alertness in a warehouse environment. * Able to stand for long periods of time and work in hot conditions during summer months. * The noise level is moderate. * Able to lift 30 -- 50 lbs. on a frequent basis and able to lift up to 100 lbs. with help on an occasional basis. * The physical demand typically applied in this job includes: lifting, pulling, reaching, carrying, pushing, standing, walking, stooping, and bending.
    $25k-30k yearly est. 34d ago
  • Part-Time Beauty Advisor - Small Format (Rehire/Referral)

    Kohls 4.4company rating

    Greenwood, IN job

    About the Role As Beauty Advisor, you will drive sales through an authentic passion for beauty and engage clients by identifying their needs with a consultative approach and ensure an excellent overall client experience. You will maintain expert knowledge of top beauty brands, execute merchandise sets and support replenishment and visual standards according to Sephora at Kohl's standards. What You'll Do Build strong client loyalty and influence clients by identifying their needs and suggesting products to drive sales, including the opportunity to upsell products Demonstrate credibility to the client through knowledge of products and beauty trends Inspire clients through demonstrating products and application of products to drive sales Actively engage and complete all required training to expand knowledge Execute and maintain all Sephora visual merchandising and operational standards, including merchandise sets, tester maintenance and department cleanliness and hygiene standards Support omni-processing within the department Support inventory management from receipt to sale, including freight processing, back stocking, replenishment, inventory counts and price changes Support visual elements of the department and communicate missed or damaged product/fixtures to the supervisor All associates are responsible for: Acting with integrity and honesty and fostering teamwork in an engaged and inclusive culture Exercising good judgment and discernment when making decisions; taking appropriate partners as needed Supporting and executing safety and shortage reduction programs following company guidelines Accomplishing multiple tasks within established timeframes Following company policies, procedures, standards and guidelines Maintaining adherence to company safety policies for the safety of all associates and customers Receiving, understanding and proactively responding to direction from leaders and other company personnel Other responsibilities as assigned What Skills You Have Authentic passion for beauty Client-facing retail or service industry experience Excellent written and verbal communication skills with the ability to influence in a clear and concise manner Flexible availability to work days, nights, weekends and holidays Essential Functions The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship. Ability to perform the accountabilities listed in the “What You'll Do” Section. Ability to satisfactorily complete company training programs. Ability to comply with dress code requirements. Basic math and reading skills, legible handwriting, and basic computer operation. Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed. Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company. Perform work in accordance with the Physical Requirements section. Physical Requirements Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift. Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis. Ability to stand/walk for the duration of a scheduled shift (up to 8 hours). Ability to visually verify information and locate and inspect merchandise. Ability to comply with health and safety standards. Pay Starts At: $13.30
    $13.3 hourly Auto-Apply 60d+ ago
  • Sr. Manager, Contact Center Sales

    Guitar Center 4.5company rating

    Guitar Center job in Indianapolis, IN

    Key Responsibilities: The Senior Manager - CC Sales is a strategic, performance-driven leader responsible for overseeing multiple sales teams within the Contact Center. This role bridges strategy and execution-driving revenue growth, optimizing sales performance, and scaling campaigns that support acquisition, retention, and cross-sell goals. Sales Leadership & Strategy Partner with other Contact Center Senior Leaders to refine and execute sales strategies that achieve revenue, margin, and customer experience targets. Lead and develop Sales Managers, Team Leads, and high-performing Sales Agents across multiple pods or programs. Own the performance of key sales programs, ensuring consistent execution of scripts, talk tracks, and sales playbooks. Design and implement sales contests, and recognition programs that drive predictable, sustainable results. Champion a culture of accountability, high performance, and customer-centric selling. Business & Operational Management Oversee daily Contact Center sales operations including attendance, queue management, and workload balancing across teams. Collaborate with Workforce Management to forecast volume, plan capacity, and optimize scheduling for inbound and outbound sales campaigns. Ensure compliance with sales processes, policies, and regulatory requirements while maintaining an excellent customer experience. Lead regular performance reviews focused on key KPIs, emerging risks, and opportunities for growth. Analytics, Technology & AI Innovation Use analytics and reporting to monitor pipeline health, conversion, contacts per hour, average order value, and campaign ROI. Regularly interact with associates in ways that inform of pain points for both the associates and customers; engage key partners to drive continuous customer and associate experience improvement Identify trends, test hypotheses, and implement action plans to close performance gaps and accelerate growth. Champion AI as a superpower for associates - Leverage AI based tools to deliver personal results while also leading and advocating AI innovation amongst all teams Promote a data-informed culture where leaders and agents use dashboards and insights to guide daily decisions. Talent Development & Team Leadership Develop Sales Managers and Team Leads through coaching, feedback, and structured development plans. Lead execution of recruiting, hiring, and onboarding for sales roles; define success profiles and interview standards. Build bench strength for leadership roles through succession planning and talent calibration. Lead change management efforts during new program launches, process changes, and technology deployments. Cross-functional Collaboration Partner with Marketing and Digital teams to align promotions, campaigns, and messaging with contact center sales strategies. Collaborate with Retail, , Customer Service, Digital and Supply Chain to resolve issues impacting sales and customer satisfaction. Share customer and frontline insights to influence product assortments, offers, policies, and lifecycle programs.
    $114k-167k yearly est. 18h ago
  • Advanced Repair Tech

    Guitar Center 4.5company rating

    Guitar Center job in Brownsburg, IN

    The Advanced Repair Technician is competent in all duties and responsibilities for repair and refurbishing of instruments, able to evaluate damaged merchandise to determine cost effectiveness of the repair according to established quality and time guidelines. The Advanced Repair Technician also assists the Senior Repair Technicians with shop check, playing, inspecting, and adjustment of instruments prior to shipment to customers and upon return to ensure proper function, playability, and cosmetics. This position will play an integral role in the development process and training of other Repair Technicians. ESSENTIAL DUTIES AND RESPONSIBILITIES Major responsibilities of the position are listed below. To perform the job successfully, the individual must be able to execute each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties, assignments, and specific projects may be assigned at the discretion of management. Successfully fulfills duties and responsibilities with general supervision Assists Senior Repair Technicians with receiving inbound calls from customers inquiring about merchandise, adjustments, and modifications of instruments Assists Senior Repair Technicians in training staff on repairs; contributes to the team as needed Conducts performance tests on instruments to evaluate their sound quality and to locate defects Disassembles/reassembles instruments and parts for repair and adjustment Inspects, repairs, and adjusts returned instruments prior to re-stock Repairs and reconditions used and trade-in instruments as required Grades instruments appropriately for used inventory Polishes instruments using rags and polishing compounds, buffing wheels, or burnishing tools Maintains accurate records for production reporting Meets production goals as determined by the department manager Other duties as assigned
    $26k-32k yearly est. 18h ago
  • Store Pack Processor

    Guitar Center 4.5company rating

    Guitar Center job in Brownsburg, IN

    The Store Pack Processor provides general distribution processing functions for the Store Pack Department as needed and is responsible for the labeling, scanning, packing, and movement of product. Fills store orders by picking and packing loose product from the flow lane racks Operates RF equipment for processing purposes; inputs data and retrieves work orders /data from the warehouse management system (PkMS) Cartons product, adds packing fill material as needed, and tapes cartons for further processing Builds cartons for flow lane packers Labels cartons for store designation in shipping Moves between flow lanes as instructed when workflow or volume requires Provides work instruction to associates temporarily assigned to the area Meet productivity standards for the department Responsible for maintaining safety and housekeeping standards in the department, including work area clean up and sweeping Must demonstrate flexibility to work in other production areas as determined by work volume Miscellaneous duties as assigned by area supervisor Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐ related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. Love this gig and want to apply? Submit your resume!
    $24k-28k yearly est. 18h ago
  • Assistant Store Manager

    Kohls 4.4company rating

    Kokomo, IN job

    About the Role As an Operations Manager or Merchandising Manager you will provide oversight of store operations and/ or merchandising, delivering excellent customer service. You will teach, coach, and develop associates to execute operational, service and merchandising processes focused on consistent execution and efficiency. You will be accountable for the overall results and success of all key performance measures with a primary goal of driving sales and profitability. What You'll Do Ensure sound operational processes, including receiving and processing product, stockroom management and omni channel fulfillment Drive accuracy through completion of all required business directives such as merchandise disposition practices Maintain appropriate levels of product on the sales floor by planning and directing floor replenishment as necessary based on sell through and seasonal changes Lead efforts at point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience Ensure that store merchandising standards follow visual merchandising direction, accomplishing product presentation; make decisions about and adaptations to merchandising direction based on the layout, adjacencies and needs of the store; ensure product is displayed in a manner which is clear and easy to understand and is compelling to the customer Maintain appropriate levels of product on the sales floor by planning and directing floor remerchandising and replenishment as necessary, based on sell through and seasonal changes Direct, teach and train associates to accurately execute all company merchandising direction to brand standards in a timely manner Lead execution of pricing activities in the store, ensure that price changes, sign changes and ticketing procedures are completed accurately and efficiently Support prevention of loss by educating associates, monitoring daily store activity, maintaining product protection standards, ensuring company policies are followed and partnering with Loss Prevention Manage the training processes for new hires, ensuring associates are skilled on process best practices, proper inventory procedures, productivity and merchandising standards, product knowledge and how to leverage Kohl's tools and resources All manager roles at Kohl's are responsible for: Managing with integrity, honesty and fostering teamwork in an engaged and inclusive culture Exercising good judgment and discernment when making decisions; taking appropriate partners as needed Modeling, enforcing and providing direction and guidance to associates Demonstrating, coaching and developing a customer service mindset, including customer service techniques, anticipating customer needs and satisfactorily resolving issues Ensuring the store has strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing Monitoring and adjusting resources as the business dictates to support customer needs and workload demands Assessing key performance indicators (KPIs) to make informed business decisions that drive overall store results Managing talent, including hiring, training, developing, and supervising Accomplishing multiple tasks within established timeframes Training, monitoring and reinforcing company policies, procedures, standards and guidelines Maintaining adherence to company safety policies and ensuring the safety of associates and customers Other responsibilities as assigned What Skills You Have Required Must be 18 years of age or older Experience supervising teams or associates, including the responsibility for coaching to achieve daily goals and performance management Great verbal/written communication and interpersonal skills Excellent decision-making and problem-solving skills to make quick decisions Strong people management skills and ability to develop talent Flexible availability, including days, nights, weekends and holidays Preferred Experience working in a retail environment, preferably in a managerial position College degree OR equivalent combination of education and 2 years experience in retail or similar industry Essential Functions The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship. Ability to perform the accountabilities listed in the “What You'll Do” Section. Ability to satisfactorily complete company training programs. Ability to comply with dress code requirements. Basic math and reading skills, legible handwriting, and basic computer operation. Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed. Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company. Perform work in accordance with the Physical Requirements section. Physical Requirements Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift. Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis. Ability to stand/walk for the duration of a scheduled shift (at least 9 hours). Ability to visually verify information and locate and inspect merchandise. Ability to comply with health and safety standards.
    $35k-43k yearly est. Auto-Apply 60d+ ago
  • Full-Time Store Merchandising Supervisor

    Kohl's Corp 4.4company rating

    Greenwood, IN job

    About the Role As Merchandising Supervisor you will be the expert in merchandising and leading associates to deliver excellent customer service through sales floor merchandising, pricing and recovery. You will teach, coach, develop and supervise associates while consistently executing merchandising processes. What You'll Do * Execute store merchandising standards following visual merchandising direction, accomplishing product presentation; make decisions about and adaptations to merchandising direction based on the layout, adjacencies and needs of the store in partnership with the Merchandising Manager * Maintain a well recovered selling floor where product is displayed in a manner that is clear, easy to understand and compelling to the customer * Maintain appropriate levels of product on the sales floor by remerchandising and replenishing as necessary based on sell through and seasonal changes * Coach, teach and train merchandising associates to accurately and efficiently execute company merchandising direction to brand standards * Execute pricing activities in store, ensuring that price changes, sign changes and ticketing procedures are completed accurately and efficiently * Support the training of associates on merchandising standards, product knowledge, and tools adhering to Kohl's brand standards * Support and partner with the Operations team on merchandising incoming product, ensuring efficient execution All Supervisor roles at Kohl's are responsible for: * Leading with integrity, honesty and fostering teamwork in an engaged and inclusive culture * Exercising good judgment; taking appropriate partners as needed * Modeling, guiding and providing direction to associates * Demonstrating and coaching a customer service mindset, including customer service philosophies, anticipating customer needs and satisfactorily resolving issues * Leading by example by personally meeting or exceeding individual goals (e.g., productivity, credit, loyalty) * Supporting strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing * Preventing loss by educating associates, monitoring daily store activity, maintaining product protection standards, ensuring company policies are followed and partnering with Loss Prevention * Monitoring and adjusting resources as dictated by the business to support customer needs and workload demands when assigned as leader on duty * Use key performance indicators (KPIs) to make informed business decisions that drive overall store results * Accomplishing multiple tasks within established timeframes * Training, monitoring and reinforcing company policies, procedures, standards and guidelines * Maintaining adherence to company safety policies for the safety of all associates and customers * Key holder responsibilities include opening and closing store processes, and providing direction to associates * Other responsibilities as assigned What Skills You Have Required * Must be at least 18 years of age or older * Strong verbal/written communication and interpersonal skills * Flexible availability, including days, nights, weekends, and holidays Preferred * 2 years experience in retail or similar industry * Experience supervising teams or associates, including the responsibility for coaching to achieve daily performance goals Essential Functions The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship. * Ability to perform the accountabilities listed in the "What You'll Do" Section. * Ability to satisfactorily complete company training programs. * Ability to comply with dress code requirements. * Basic math and reading skills, legible handwriting, and basic computer operation. * Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed. * Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company. * Perform work in accordance with the Physical Requirements section. Physical Requirements * Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift. * Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis. * Ability to stand/walk for the duration of a scheduled shift (at least 8 hours). * Ability to visually verify information and locate and inspect merchandise. * Ability to comply with health and safety standards. Pay Starts At: $17.25
    $17.3 hourly Auto-Apply 33d ago
  • Accounting Clerk III (49605)

    Gap Solutions, Inc. 4.5company rating

    Indianapolis, IN job

    Position Objective: The Accounting Clerk III (AC III) supports the CBP Administration Systems, Accounts Payable (Travel Section), and Payroll Branches to provide customer service support and process financial documents. General duties may include, but are not limited to: maintaining systems and records, account reconciliation, auditing, review and verification of invoices, analysis and resolution of account issues, and data entry. This position is responsible for the selection and application of CBP established procedures and techniques Duties and Responsibilities: Administration Systems Branch (SAP Help Desk Section): * Provide superior customer service support via phone and email utilizing various resources. * Diagnose and resolve or escalate inquiries as appropriate * Track, route, or redirect issues to correct resources * Log all inquiries using Remedy software system * Maintain proper knowledge base to best assist customers * Other duties as assigned Accounts Payable Branch (Travel or Commercial Accounts Section): * Provide research and response to telephone and/or email inquiries related to issues; resolve or escalate inquiries as appropriate * Process manual and automated authorizations and vouchers associated with a variety of activities * Administer department specific program(s) * Perform mail desk functions * Other duties as assigned Payroll Branch: * Provide research and response to telephone and email inquiries related to payroll issues; resolve or escalate inquiries as appropriate * Perform audits and reconciliations regarding employee leave and earnings balances * Process requests for withholdings and exemptions * Analyze pay records process related documents * Other duties as assigned
    $35k-43k yearly est. 35d ago
  • Full-Time Beauty Team Leader

    Kohls 4.4company rating

    Noblesville, IN job

    About the Role As Beauty Team Leader, you will lead the team to drive sales and department initiatives through an authentic passion for beauty and engage the team and clients by identifying their needs with a consultative approach. You will maintain expert knowledge of top beauty brands, execute merchandise sets and support replenishment and visual standards. You will guide the team to meet Sephora at Kohl's standards and ensure an excellent overall client experience. What You'll Do Lead the Beauty Team to deliver a positive and compelling client experience Provide leadership for the Beauty Team through strong partnership with the Store Manager Build a strong culture within the department and team through executing recognition programs to reward client experience and sales, providing feedback and coaching Act as a point of contact for Store Manager, Sephora Training Team, and other partners Drive sales performance, understand and execute the sales plans and hold the team accountable to support and meet goals Build and maintain client loyalty and influence clients by identifying their needs and suggesting products to drive sales, including the opportunity to upsell products Provide credibility to the client through knowledge of products and beauty trends Inspire clients through demonstrating products and application of products Actively engage and complete all required training to expand knowledge and ensure the team completes all required training according to established timelines Work with Store Manager and Sephora partners to identify and address any additional training opportunities needed for Beauty Advisors Ensure all Sephora visual merchandising and operational standards are executed according to company guidelines and established timelines, including merchandise sets, tester maintenance and department cleanliness and hygiene standards Ensure timely and consistent sales floor replenishment to drive sales and enhance the client experience Support omni-processing within the department Support inventory management from receipt to sale, including freight processing, back stocking, inventory counts and price changes All associates are responsible for: Acting with integrity and honesty and fostering teamwork in an engaged and inclusive culture Exercising good judgment and discernment when making decisions; taking appropriate partners as needed Supporting and executing safety and shortage reduction programs following company guidelines Accomplishing multiple tasks within established timeframes Following company policies, procedures, standards and guidelines Maintaining adherence to company safety policies for the safety of all associates and customers Receiving, understanding and proactively responding to direction from leaders and other company personnel Other responsibilities as assigned What Skills You Have Authentic passion for beauty 5 years of Client-facing retail or service industry experience Excellent written and verbal communication skills with the ability to influence in a clear and concise manner Availability to work days, nights, weekends and holidays Essential Functions The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship. Ability to perform the accountabilities listed in the “What You'll Do” Section. Ability to satisfactorily complete company training programs. Ability to comply with dress code requirements. Basic math and reading skills, legible handwriting, and basic computer operation. Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed. Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company. Perform work in accordance with the Physical Requirements section. Physical Requirements Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift. Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis. Ability to stand/walk for the duration of a scheduled shift (at least 8 hours). Ability to visually verify information and locate and inspect merchandise. Ability to comply with health and safety standards Pay Starts At: $17.60
    $17.6 hourly Auto-Apply 12d ago
  • Seasonal Stockroom Operations Associate (Rehire/Referral)

    Kohls 4.4company rating

    Greenwood, IN job

    About the Role In this role, you will deliver excellent customer service and consistent execution of store operations. You will efficiently process freight, replenishment, and omni channel operations. What You'll Do Receive and process product, including unloading truck shipments and execute stockroom operations and omni channel fulfillment Replenish the sales floor as necessary based on sell through and seasonal changes Engage customers by greeting them and offering assistance with products and services Execute all product protection standards Participate in the training process for new hires on Kohl's brand standards, product knowledge, inventory procedures, productivity standards, tools and resources and as directed by store leadership All associate roles at Kohl's are responsible for: Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture Exercising good judgment and discernment when making decisions; taking appropriate partners as needed Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues Supporting point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience Meeting or exceeding individual goals (e.g., productivity, credit, loyalty) Accomplishing multiple tasks within established timeframes Following company policies, procedures, standards and guidelines Maintaining adherence to company safety policies for the safety of all associates and customers Receiving, understanding and proactively responding to direction from supervisors/managers and other company personnel Other responsibilities as assigned What Skills You Have Excellent customer service skills and ability to multi-task with strong attention to detail Verbal/written communication and interpersonal skills No retail experience required Must be 16 years of age or older Flexible availability, including days, nights, weekends, and holidays Preferred Client facing retail or service industry experience Essential Functions The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship. Ability to perform the accountabilities listed in the “What You'll Do” Section. Ability to satisfactorily complete company training programs. Ability to comply with dress code requirements. Basic math and reading skills, legible handwriting, and basic computer operation. Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed. Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company. Ability to withstand exposure to varying temperatures, humidity, and other elements while performing certain job duties, including without limitation, stockroom operations, truck unloading, etc. Perform work in accordance with the Physical Requirements section. Physical Requirements Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift. Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis. Ability to stand/walk for the duration of a scheduled shift. Ability to visually verify information and locate and inspect merchandise. Ability to comply with health and safety standards. Pay Starts At: $13.00
    $13 hourly Auto-Apply 60d+ ago

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