Highgate Hotels jobs in Columbus, OH - 20 jobs

Compensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. **************** Location Le Meridien Columbus, The Joseph Overview The Group/Sales/Catering Coordinator is responsible for clerical and administrative duties, assisting with marketing materials and basic creative tasks that support the Group/Sales/Catering departments. The role includes building and managing room blocks, maintaining arrival details, and creating internal planning documentation to ensure seamless event and group execution. He/she helps support the department's revenue and guest satisfaction goals while providing attentive, courteous, and efficient service to all guests. Responsibilities * * Answer telephone and email messages. Respond accordingly. * Prepare and process all Purchase Orders for the department. * Prepare (and balance each month end) accruals and overall expenditures on behalf of the department. * Open and distribute mail as directed. * Maintain and stay abreast of the latest computer programs/innovations (as applicable). * Filing of all pertinent correspondence in a timely manner. * Type all correspondence pertaining to department. * Maintain adequate inventory of office supplies. * Responsible for the smooth operation of the office. * Type and distribute meeting minutes as directed. * Maintain trace file as needed. * Assist in scanning/copying/faxing/mailing. * Greet guests/clients/employees when necessary. * Attend meetings/training as required by management. * Assist the sales team with preparing proposals, generating contracts, creating promotional materials and presentations * Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests * Respond in a quick, timely, and professional manner to all internal partners and external customers and deliver clear and concise communiqué. * Communicate group room block details/changes for select groups to all hotel departments, coordinating customer's needs with other property business and activities to ensure customer's expectations are met and the property operates efficiently * Develop best practices for prospecting new banquet business using a wide variety of methods including phone calls, outside sales calls, trade shows, attending community functions, blitzes, internet prospecting, supplier partnerships, etc. * Monitor blocked space and sleeping room blocks; build room blocks for group business, Initiate release of blocked sleeping room blocks on cut-off dates. * Assist the sales team in managing calendars, important document organization, and weekly tasks. Communicate guest arrival details with other departments of the hotel and key partners. * Assist with a variety of marketing administrative tasks and coordination of hotel led events and photoshoots. * Design on-property signage, print materials, and digital ads that align with brand standards. * Produce content for digital channels, including social media graphics, email visuals, and promotional assets. * Coordinate the marketing project calendar, including campaign timelines and approval deadlines. * Organize photoshoots, including scheduling, shot lists, and vendor coordination. * Plan and maintain the monthly social media calendar. * Create and publish content across platforms, including photo/video capture and copywriting. * Track performance metrics and identify opportunities to strengthen engagement. * Support the development and execution of on-property guest activations and seasonal events. * Collaborate with operations teams to ensure activations are delivered smoothly and on brand. * Build relationships with local partners to support collaborations and awareness. * Maintain marketing assets, including the photo library and design templates. * Assist with budgeting, invoices, and vendor communications as needed. Qualifications * High School diploma or equivalent required and/or experience in a hotel or a related field preferred. * At least 3 to 5 years of progressive experience in a hotel or related field preferred. * College course work in related field helpful. * Computer knowledge/skills required. * Flexible and long hours sometimes required. * Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. * Maintain a warm and friendly demeanor at all times. * Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous, and service oriented manner. * Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. * Must be able to multitask and prioritize departmental functions to meet deadlines. * Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner. * Attending all hotel required meetings and trainings. * Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. * Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. * Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. * Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. * Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. * Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. * Must be able to cross-train in other hotel-related areas. * Must be able to maintain confidentiality of information. * Must be able to show initiative, including anticipating guest or operational needs. * Perform other duties as requested by management.

Regional Director of Operations is responsible for designing, implementing, and executing client-specific facility services programs within our diverse industry segments. This position helps support critical business functions including site-specific project scopes, customer retention, quality assurance and consistent client experience, in addition to onboarding and training of the operational leadership. This person will have the opportunity to oversee a team of managers within a geographic territory. Duties and Responsibilities: Responsible for the delivery and successful execution of all contracted janitorial services within the region. Possess a deep knowledge of “BSCs” and the individual operation at each site (contract, scope of work, building type, client expectations and local market conditions/norms). Deep understanding of various industry segments and how staffing models and productivity rates can be affected and refined. Work closely with site managers to develop their operational knowledge and management capabilities; recommend career advancements when applicable. Make sure all onsite employees have clear job assignments, roles and responsibilities to ensure team and individualized accountability. Ensure compliance of Company policies including the utilization of Time & Labor software. Build long-term, sustainable partnerships with key client personnel at each location. Implement change within the field teams as directed by the Home Office. Consistently travel to and visit each site within the region and participate in frequent, regular onsite meetings with the client and manager/site manager separately. Effectively address all client related and internal communications in real time with a sense of urgency (emails, phone calls, requests). Be a steward of Company assets including travel and other routine business expenses. Properly escalate issues that could impact local or national perceptions of Interstate as a preferred facility services provider Review budget performance each pay period to ensure all buildings are operating at or below their defined budget. Provide course correcting actions when necessary (including labor and supplies expenses) to avoid budget overages. Ensure cost control levers and metrics are in place to proactively monitor overall supply spend supporting their alignment with the monthly budget. Work directly with internal team when client is failing to adhere to timely payments. Define opportunities at client sites to expand Company's role and service offering. Work with VPs to negotiate modifications to compensation or staffing plans based on site specific needs, market conditions and client-driven initiatives. Prepare and develop budget and operational reports each month or as required, review reporting monthly with VPs. Develop site specific performance standards and ensure portfolio-wide standards are being met. Create plan to correct locations where performance is not meeting or exceeding SOWs. Proactively create consistent and effective operational processes and manage them through implementation. Ensure all sites are properly documenting employee onboarding, badging, safety, job training and performance management issues. Drive and promote a strong culture of safety and awareness; reinforce both Interstate's and client's safety programs. Ensure each site is conducting formal quality checks and inspections according to plan. Continuously monitor the overall performance of each site and make appropriate changes to improve performance. Leverage relationships with existing local partners and national 3rd party vendors and suppliers for onsite material, supplies and equipment (ordering, repairing, testing out new products where applicable). Understand, comply with and be a champion of Interstate's policies and procedures. Additional duties as defined. Requirements Qualifications: Minimum 10-15 years of experience in janitorial and/or professional services industry operational roles with leadership experience. Deep knowledge of the professional services industry. Strong familiarity with organizations whose workforce is primarily comprised of hourly associates and experience managing, recruiting and retaining hourly associates. Ability to collect relevant data, form insights and create strategies that have material impact on operations. Experience supporting both office and field teams. Travel Requirements: Travel required within your assigned region. Material and Equipment Used: Must be familiar with standard cleaning supplies and chemicals. Must be familiar with equipment, includes but not limited to pallet jacks, floor scrubbers, vacuums, and other similar equipment. Physical Requirements: Must be able to lift 50lbs independently and ability to bend. Extensive standing and walking. Candidate must have reliable transportation, be legally authorized to work in the United States, and be willing to submit to a background check. Interstate Premier Facility Services Provider is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Interstate - Work Happy! #INDHP

As a Restaurant Server you'll be at the heart of our guest experience, ensuring every guest enjoys a welcoming atmosphere and exceptional service. Your passions for service and attention to detail will leave a lasting impression, making each guest's visit memorable. You thrive in a fast-paced environment and have a natural flair for hospitality. As the Restaurant Server you will: * Be a Friendly Face - arriving at work on time to get the restaurant/lounge/cafe set up and ready to open, keeping the area clean and attractive throughout the meal period. As the outlet closes, all cleaning duties - floors, tables, buffet as well as sidework duties. - are also part of your role. * Be a Host as well as a Server - pouring water, upselling food & beverage, making helpful suggestions, answering questions, remembering names or favorite choices, offering a friendly smile - and maybe even a weather forecast or a local attraction suggestion - is all part of the job. * Be a Food Professional - understand the food and beverage you are serving so you know what you are speaking about; offer prompt, excellent service to create a wonderful dining experience for the guest; handle cash/credit accurately and timely. * Be a Safety & Security Agent - follow your hotel's established safety and security policies & procedures. Anticipate problems and call management as needed. Job Requirements A high school education or equivalent preferred and at least one year of progressive experience in food & beverage required as is a ServSafe or Tips certification. Physical requirements include the ability to work long hours, as needed. Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Possess the ability to bend, stretch, twist or reach with your body and arms, work under variable temperatures and noise levels. Near Vision - The ability to see details at close range. Ability to stand and walk for long periods of time without sitting or leaning. Must possess fluency in English and be able to work in stressful, high pressure situations, and must possess the ability to multi-task on a regular basis.

Compensation Type Hourly Highgate Hotels Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location Le Meridien Columbus, The Joseph Overview The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Responsibilities Answer inquires from guests regarding restaurants, transportation, entertainment, etc. Follow all cash handling and credit policies. Be aware of all rates, packages and special promotions as listed in the Red Book. Be familiar with all in-house groups. Be aware of closed out and restricted dates. Obtain all necessary information when taking room reservations and follow the rate-quoting scenario. Be familiar with hospitality terminology. Have knowledge of emergency procedures and assist as needed. Handle check-ins and checkouts in a friendly, efficient and courteous manner. Use proper two-way radio etiquette at all times when communicating with other employees. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner. Be able to complete a bucket check, room rate verification report, and housekeeping report. Balance and prepare individual paperwork for closing of shift according to hotel standards. Maintain and market promotions and guest programs. Maintain a clean work area. Assist guests with safe deposit boxes. Qualifications College course work in related field helpful. Experience in a hotel or a related field preferred. High School diploma or equivalent required. Computer experience required. Customer Services experience preferred. Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management.

* Conduct routine maintenance tasks on machinery and equipment * Troubleshoot electrical systems using an ohmmeter and logic controllers * Supervise maintenance staff and provide leadership on projects * Perform residential painting as needed * Utilize mechanical knowledge to maintain and fabricate parts * Implement Computerized Maintenance Management Systems (CMMS) for efficient tracking of maintenance activities Skills * Proficiency in electrical systems and troubleshooting * Strong supervisory and leadership skills * Experience in residential painting is a plus * Knowledge of logic controllers and mechanical systems * Ability to maintain and fabricate parts as needed Job Type: Full-time

Family-owned since 1988, Interstate continues to be driven by our long-standing dedication to advancing the careers and talents of our team. We embrace a culture of recognition by rewarding exceptional employee performance and frequently promoting from within. As a fast growing national janitorial and maintenance company, we are seeking, driven team members who align with our work happy philosophy. We are proud to service clients among many business industries such as educational, office buildings, industrial facilities, healthcare, and specialty facilities. Our focus on creating healthy and safe environments allows businesses, schools and facilities across North America to thrive. This rapidly growing company seeks enthusiastic and reliable cleaners to work in one of our client's sites. The ideal candidate must be self-motivated, able to work independently, yet also be a team player. We encourage you to apply if you are looking to advance your career in a fast-growing company. Schedule: Multiple shifts available Pay: $ 16/hour Job tasks include, but are not limited to: Responsible for cleaning, dusting, vacuuming, sanitizing, and disinfecting bathrooms, breakrooms, and other assigned areas. Responsible for the dust and wet mopping of floors. Responsible for the removal of trash and replacement of trash can linings. Perform other duties as assigned. Please note, the summary job specification is not a comprehensive definition of the post. It is subject to modification and amendment and could include other duties related to the post. Requirements Frequent lifting, carrying, pushing, or pulling up to 50 lbs. Must be able to follow basic safety procedures and precautions. Candidate must have reliable transportation, be legally authorized to work in the United States, and be willing to submit to a background check. Interstate Premier Facility Services Provider is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Interstate - Work Happy! Salary Description $16 / hour

Food and Beverage Director You understand what it takes to deliver a great dining experience while also delivering a great bottom line result. In the role of Food & Beverage Director you will: * Be Responsible for All Things Food & Beverage - your responsibilities include being accountable for all food outlets, lounges, banquet areas, room service and the kitchen. The managers and supervisors as well as the staff from these areas will report to you. It is your job to ensure a safe work environment for your team while delivering a Wow experience. * Be the Visionary - you see and know how to deliver successful and modern food & beverage marketing programs. You keep up with trends and understand what is cutting edge as well as what guests want and expect from our operations. You understand that the Executive Chef and Catering Sales teams are your partners when it comes to menu planning and creating guest experiences, an ever evolving process. It is your role to ensure that both in-house and local clientele choose your hotel for their dinners and special events so revenues - and thus profits - are maximized. * Walk the Talk - get out and inspect the areas you are responsible for. Identify departments that deserve kudos as well as those areas that need training, maintenance, or some other improvement. While out, talk to guests and to staff to ensure all is going as it should, actively listening for where you can help / improve the experience. You should know your team and they should know you. * Be a Finance Guru - you understand proper staffing, budget and forecast management and you focus on these areas every day. You set the standards, policies and procedures and then keep a pulse on operational and financial performance. You actively participate in the budget process. You are proactive vs. simply reactive so as to ensure all the areas reporting to you are accurately forecasting for optimal staff and inventory levels and at the same time maximizing profit, all the while delivering an exceptional guest experience. * Be the Manager on Duty - if requested, Job Requirements At least three years of progressive experience in food & beverage management in a resort of hotel is required with college coursework and prior supervisory experience preferred. To be successful in this role, you must be able to read, write, and verbally communicate effectively and professionally in English. You must be able to professional deal with difficult situations and people. You will regularly use a computer and various software programs and must have certified alcohol training. Physical requirements include the ability to work long hours, Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Possess the ability to bend, stretch, twist or reach with your body and arms, work under variable temperatures and noise levels. Near Vision - The ability to see details at close range. Ability to stand for long periods of time without sitting or leaning.

Compensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. **************** Location Overview Come join Highgate for the summer in one of our dynamic internships! Our interns have the opportunity to work in multiple departments and rotate among multiple hotels. You will learn about the hospitality industry while working in a fun and fast - paced environment. Submit your resume today for consideration! Specific hotel placement will be discussed upon submission of an internship offer. Responsibilities Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management. Maintain a friendly and warm demeanor at all times. Qualifications We are looking for individuals who possess a high level of attention to detail and a strong work ethic. This role has direct involvement with both management and employees and strong communication skills are required. Applicants must also have the ability to multi-task in a fast-paced environment, have the confidence to provide feedback to management and have strong follow through. This position requires an applicant with a flexible schedule and the ability to work all shifts, weekends and holidays.

Compensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. **************** Location Homewood Suites Dublin 5300 Parkcenter AvenueDublin, OH 43017 Overview The Breakfast Attendant is responsible for providing exceptional service to guests in an efficient and courteous manner within the complimentary breakfast area of a hotel. Responsibilities Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner. Maintain a high standard of personal appearance and grooming which includes wearing the proper uniform and name tag when working Greet and seat guests at appropriate tables in a timely manner Ensure quality control of menus with regard to cleanliness and appearance Clear clean and reset tables/hotel spaces per client request or management instruction Ensure all service areas are stocked organized clean and neat and all side work is complete each shift Accommodate any special requests made by a guest and offer appropriate alternatives when necessary Communicate with all departments regarding in house VIPs Support all areas of the beverage and food service as necessary including washing dishes by hand and/or placing them in a dishwashing machine restocking dishes glassware utensils pots and pans or other necessary equipment sweeping and mopping floors washing work tables walls refrigerators and meat blocks moving trash and garbage to designated areas Have a complete knowledge of standards of service for receiving a room service order Have a thorough knowledge of menus and current specials in all applicable departments Carry out cashiering functions in closing checks and end of shift paperwork Perform opening and closing procedures and side work duties according to station rotation assignment Answer questions about the hotel the hotel-brand standards guest expectations the unique characteristics of the hotel local area attractions and things to do Perform any other duties or attend meetings as requested by management Produce high quality drinks including but not limited to specialty coffee and tea drinks specialty cocktails and beverage requests as required by hotel Qualifications Ability to perform job function with attention to detail speed and accuracy High School diploma or equivalent and/or experience in a hotel or a related field preferred Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays Must meet the legal age to serve alcoholic beverages and satisfactorily pass responsible serving course such as TIPs as required by property Must be able to obtain and provide Food Handlers card as required by city/county/state Must be able to evaluate and select among alternative courses of action quickly and accurately Ability to handle stressful situations in a calm professional manner Understanding of hotel products and guest services Ability to communicate professionally when answering phones and speaking with guests and team members Demonstrates a positive attitude and a desire to be of service to others Possess a basic knowledge of food and beverage preparation service standards, guest relations and etiquette Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing Ability to read comprehend and write simple instructions and/or short correspondence and memos Ability to effectively deal with customers and staff while executing high levels of patience tact and diplomacy Willingness to learn new tasks and information provide back-up and support to other team members and respond to guests and co-workers in a positive and optimistic manner

Compensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. **************** Location Le Meridien Columbus, The Joseph Overview The Housekeeping Supervisor is responsible for administering and coordinating housekeeping functions in assigned sections, as well as assuming all Housekeeping Manager functions in his/her absence. Responsibilities Inspect Room Attendant's work performance within assigned section on a daily basis to ensure the standards and productivity levels are being met and maintained. In the absence of the Director of Housekeeping or Housekeeping Manager, inspect all V.I.P. rooms and report their availability to the Front Office, according to hotel standards. Oversee the closing of the floors at the end of the day, ensuring the Room Attendants' carts are clean and restocked. Ensure records of daily assignments are completed, signed off and turned into the Housekeeping Office on time. Maintain key control. Handle items for "Lost and Found" according to the standards. Monitor cleanliness and orderliness of Room Attendants' carts, linen closets, control closets, stairways and landings. Oversee the daily assignment of duties, ensuring Room Attendants and House Attendants carry a work assignment. Carry an active radio/alert device to maintain contact with the Front Office and/or Engineering throughout the shift. Report on progress of all out-of-order rooms under the Housekeeping Department's supervision to the Guest Services Manager, according to standards. Initiate work orders for repairs and maintenance and forward to Engineering. Follow through on each work order until completed. Assist with training of Housekeeping staff. May be required to clean rooms as business needs dictate. Ensure completion of cleaning projects on a biannual basis. Ensure overall guest satisfaction. Qualifications High School diploma or equivalent required. College course work in related field helpful. At least two to three years of progressive experience in a hotel or related field preferred. Previous supervisory responsibility preferred. Ability to stand during entire shift. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

Compensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. **************** Location Le Meridien Columbus, The Joseph Overview The Le Petit Chef Experience Supervisor is responsible for overseeing the daily execution of the hotel's immersive dining program featuring the internationally recognized Le Petit Chef projection-mapping experience. This role blends hospitality leadership with theatrical coordination, ensuring flawless synchronization between animation, service timing, culinary execution, and guest engagement. The ideal candidate brings strong operational experience, exceptional attention to detail, and a natural flair for performance, storytelling, and guest interaction. They serve as the on-site ambassador of the Le Petit Chef brand and are key to delivering a memorable, high-quality, multi-sensory dining event. Why This Role Is Special This is not a traditional restaurant supervisor position - it is a hybrid role that combines hospitality excellence with theatrical execution. The Le Petit Chef Supervisor plays a critical part in offering guests a world-class, one-of-a-kind dining adventure. Responsibilities Key Responsibilities Operational Leadership Oversee all aspects of the Le Petit Chef dining experience, ensuring seamless execution for every seating. Manage the full event flow, including pre-show setup, audiovisual checks, guest seating, service pacing, and post-event breakdown. Coordinate closely with the culinary team to ensure timely course production aligned with the show's animated sequences. Maintain mastery of the projection mapping system, troubleshoot basic technical issues, and liaise with IT or vendor partners as needed. Develop staff schedules, ensure coverage, and monitor labor efficiency. Guest Experience Serve as the primary host/MC for the experience, greeting guests, setting expectations, and enhancing the theatrical presentation. Engage guests with energy and personality, contributing to the immersive nature of the production. Resolve guest concerns quickly and confidently, ensuring satisfaction and brand-consistent service delivery. Ensure ADA accommodations and special requests are handled appropriately. Team Development Train servers, support staff, and hosts on timing, cues, story flow, and service sequences unique to Le Petit Chef. Conduct pre-shift meetings focused on timing synchronization, menu knowledge, and performance-style service. Inspire team members to deliver elevated, experience-driven hospitality. Quality & Compliance Maintain high standards of food quality, service integrity, cleanliness, and overall ambiance. Uphold brand guidelines provided by Le Petit Chef and ensure show consistency. Monitor equipment status and coordinate repairs or replacements as necessary. Ensure compliance with local health and safety regulations. Attend all meetings as necessary. Abide by all hotel policies and safety rules. Follow prescribed procedures in serving liquor with care to avoid problems with intoxicated guests. Financial & Administrative Support revenue forecasting, menu pricing updates, and inventory management related to the experience. Track daily performance: covers, check averages, spend patterns, and guest feedback. Assist with promotional initiatives, social media support, and marketing opportunities to drive bookings. Oversee the reservation platform and handle guest communications, confirm reservations, coordinate reschedules, and perform follow-up and review outreach. Core Competencies Showmanship & Stage Presence - brings energy, charisma, and comfort performing in front of guests. Detail Orientation - ensures precision in timing, sequencing, and execution. Leadership & Training - inspires the team to deliver exceptional service. Technical Aptitude - comfortable managing projection hardware/software at a supervisory level. Guest-Centric Mindset - anticipates needs, elevates interactions, and drives satisfaction. Adaptability - stays calm and solution-focused in a dynamic show environment. Physical Requirements Ability to stand and move for extended periods. Ability to lift up to 50 lbs for equipment or setup needs. Comfortable working in low-light environments and with audiovisual elements. Qualifications 2-4 years of hospitality leadership experience (restaurant, events, entertainment dining, or similar). Strong understanding of fine-dining or upscale service standards. Comfortable speaking in front of guests and leading a room with confidence. Ability to manage complex timing, logistics, and multi-department coordination. Tech-savvy with the ability to learn projection, audio, and lighting systems. Excellent communication, coaching, and problem-solving skills. Preferred Background in theatre, performance arts, event production, or entertainment-driven hospitality. Experience working with immersive dining concepts, special events, or experiential activations. Knowledge of AV systems, projection equipment, or show-control software. Able to work flexible hours, including evenings, weekends, and holidays as needed. Must have Friday, Saturday, Sunday Evening availability.

Cooks You are the culinary artist who transforms the Executive Chef's vision into a flavorful reality. Whether preparing a delicious breakfast, an exquisite lunch, a mouthwatering dinner, or a grand banquet, you take pride in your craft and are dedicated to perfecting every dish. With your attention to detail and passion for cooking, you play a key role in creating memorable dining experiences for our guests. The kitchen can be full of action and activity but you thrive in such an environment, while working safely and following the established protocols. You are a professional - knowing how much to order to stay in budget, how much to prepare based on the house count, how to keep a clean kitchen, and how to handle food safely. The Chef has a great kitchen team and you are someone who contributes to that greatness while learning new skills and developing your expertise. In the role of Cook you will: * Be Great at What You Do - If the Lead Cook, you are a role model in the kitchen for all other staff and have mastered their jobs and are able to train or assist them as needed. As a Line Cook, you know how to prepare delicious high quality food for restaurant and/or banquet guests based on established guidelines and do so every day. If a Pantry/Prep Cook, you are responsible for all cold food items prepared in the kitchen, such as salads, cold appetizers, desserts, sandwiches, salad dressings, etc., so you have a major contribution to every meal. And, if the Breakfast Cook, you help our guests start their day with a hot meal and a smile - an important job. * Be a Team Player - The Cooks are responsible for the timely and accurate preparation of food items for all outlets and for maintaining a level of professionalism in the kitchen, working in harmony as a team so that the guest gets the food they ordered in a timely manner and leave happy. * Be an Everything Clean and Organized Fanatic - Professional Cooks know how to keep a work area clean and organized, following all sanitation and safe food handling procedures at every step. * Be a Safety & Security Agent - following your hotel's established safety and security policies & procedures. Anticipate problems and ask for management assistant as needed. Job Requirements Depending on the role, 1 (year for Pantry/Prep) to 5 years (for Lead) of prior cooking experience in a hotel kitchen or related field preferred with banquet, fine dining, and line experienced required for certain roles. Culinary training in a college setting preferred. Physical requirements include the ability to use various pieces of kitchen equipment efficiently and safely. This job must perform medium work - exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. The ability to stand for long periods of time without sitting or leaning. The ability to bend, stretch, twist or reach with your body and arms, ability to work under variable temperatures and noise levels. Near Vision - the ability to see details at close range. Must be able to move quickly and agilely if a situation requiring quick assistance arises, and to work long hours as is often required. Must be able to multi task, must possess good communication skills; must be able to convey and understand information and ideas in English.

Compensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. **************** Location Country Inn and Suites Springfield1751 West 1st StreetSpringfield, OH 45504 Overview The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Responsibilities Answer inquires from guests regarding restaurants, transportation, entertainment, etc. Follow all cash handling and credit policies. Be aware of all rates, packages and special promotions as listed in the Red Book. Be familiar with all in-house groups. Be aware of closed out and restricted dates. Obtain all necessary information when taking room reservations and follow the rate-quoting scenario. Be familiar with hospitality terminology. Have knowledge of emergency procedures and assist as needed. Handle check-ins and checkouts in a friendly, efficient and courteous manner. Use proper two-way radio etiquette at all times when communicating with other employees. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner. Be able to complete a bucket check, room rate verification report, and housekeeping report. Balance and prepare individual paperwork for closing of shift according to hotel standards. Maintain and market promotions and guest programs. Maintain a clean work area. Assist guests with safe deposit boxes. Qualifications College course work in related field helpful. Experience in a hotel or a related field preferred. High School diploma or equivalent required. Computer experience required. Customer Services experience preferred. Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management.

Compensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. **************** Location Le Meridien Columbus, The Joseph Overview The Le Petit Chef Experience Server is responsible for execution of the hotel's immersive dining program featuring the internationally recognized Le Petit Chef projection-mapping experience. This role blends hospitality with a theatrical experience, ensuring flawless synchronization between animation, service timing, culinary execution, and guest engagement. The ideal candidate brings a strong food service background, exceptional attention to detail, and a natural flair for performance, storytelling, and guest interaction. They serve as a point of contact of the Le Petit Chef brand and are key to delivering a memorable, high-quality, multi-sensory dining event. Why This Role Is Special This is not a traditional restaurant server position - it is a hybrid role that combines hospitality excellence with theatrical execution. The Le Petit Chef Server plays a critical part in offering guests a world-class, one-of-a-kind dining adventure. Responsibilities Key Responsibilities Serve as a point of contact for the experience, greeting guests, setting expectations, and enhancing the theatrical presentation. Engage guests with energy and personality, contributing to the immersive nature of the production. Serving the guest in a quick but safe manner. Resolve guest concerns quickly and confidently, ensuring satisfaction and brand-consistent service delivery. Ensure ADA accommodations and special requests are handled appropriately. Able to follow a script / agenda. Qualifications 2-4 years of serving experience in a similar field. Strong understanding of fine-dining or upscale service standards. Comfortable speaking in front of guests with confidence. Excellent communication skills are needed for this role. Able to stand for long periods of time without sitting. Able to lift, carry, push, pull up to 50+ pounds. Preferred Background in theatre, performance arts, event production, or entertainment-driven hospitality. Experience working with immersive dining concepts, special events, or experiential activations. Able to work flexible hours, including evenings, weekends, and holidays as needed. Must have Friday, Saturday, Sunday Evening availability.

Houseperson In the role of Houseperson you will: * Focus on Details - walk the halls assigned to you each shift to ensure the public areas are clean and tidy, caring for elevators, guestroom landings, vending areas, etc. Be sure to report anything missing or in need of repair. * Be Organized - ensure any areas assigned to you are kept stocked, clean and crisp. * Be a Team Player - help your coworkers by pitching as needed including doing some of the heavy lifting. * Be a Housekeeping Ambassador - Share a warm greeting and a smile with all the guests you encounter (and hopefully they will smile and say hello right back). * Be a Safety & Security Agent - follow your hotel's established safety and security policies & procedures. Anticipate problems and call management as needed. Job Requirements To be successful in this role, you need basic English communication skills; prior housekeeping experience helpful. You will need to safely operate equipment such as a vacuum, carpet cleaner, floor buffer, etc. as well as the chemicals used to maintain/clean the hotel. Heavy work - exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. In this role you must have the ability to stand for long hours and be able to work under variable temperatures and noise levels.

From greeting guests with a warm smile to delivering impeccable food and beverage service, your attention to detail and dedication to excellent service will be key to making each event a success. Whether it's a wedding or business gathering, your friendly and welcoming nature will ensure that guests feel valued and enjoy every moment. As the Banquet Server you will: * Be a BEO Expert - understanding your BEO so you can set up and break down each event safely and efficiently. In your role you may also be assisting with the setup and break down of the buffet or other food service stations/equipment. * Be a Friendly Face - arriving at work on time to get the banquet and your side work station set up and ready to go, keeping all clean and attractive throughout the function. As the event ends you may be asked to assist with cleaning duties - floors, tables, buffet stations, etc. * Be a Host as well as a Server - pouring water, keeping the guests place settings/tables crisp, upselling wines, making helpful suggestions, answering questions, remembering names, offering a friendly smile - it is all part of the job. * Be a Food Professional - understanding the food and beverage you are serving so you know what you are speaking about (especially when it comes to ingredients/allergies); offer prompt, excellent service to create a wonderful experience for the guest; handle cash/credit accurately and timely as needed. * Be a Safety & Security Agent - following your hotel's established safety and security policies & procedures. Anticipate problems and ask for management assistant as needed. ServSafe certificate/alcohol training is required for banquet serving staff. Job Requirements A high school education or equivalent and at least one year of fine dining service experience and a ServSafe or Tips certification are all preferred. Physical requirements include the ability to work long hours, as needed. Medium work - exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Possess the ability to bend, stretch, twist or reach with your body and arms, work under variable temperatures and noise levels. Ability to stand and walk for long periods of time without sitting or leaning. Must possess fluency in English and be able to work in stressful, high pressure situations. Must possess the ability to multi-task on a regular basis.

Are you satisfied by the sight of a room looking spotless and perfectly in order, knowing your efforts made it happen? If so, you'll thrive in our housekeeping team. where friendly and dedicated room attendants work together to provice guests with a comforting "home away from home." Guests rely on a clean, welcoming environment for a restful stay, and you play a key role in making that a reality. In the role of Room Attendant you will: * Be Meticulous - maintain clean and attractive guestrooms, i.e. make beds, change linens, clean, dust, polish and vacuum to make sure our rooms meet or exceed hotel/franchise standards. * Focus on Details - ensure windows are shining, towels are folded correctly, supplies are restocked, closets are neat and clean with the right amount of hangers, etc. - precision is key! * Be Organized - ensure your housekeeping closet and cart area ready to go! * Be a Team Player - help your coworkers by pitching, training new staff, participating in department events. * Be a Housekeeping Ambassador - Share a warm greeting and a smile with all the guests you encounter (and hopefully they will smile and say hello right back). * Be a Safety & Security Agent - follow your hotel's established safety and security policies & procedures. Anticipate problems and call management as needed. Job Requirements To be successful in this role, you need Basic English communication skills. Medium work - exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Possess the ability to bend, stretch, twist or reach with your body and arms, work under variable temperatures and noise levels. Near Vision - The ability to see details at close range. Ability to stand for long periods of time without sitting or leaning. Ability to multi task.

Compensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. **************** Location Homewood Suites Dublin 5300 Parkcenter AvenueDublin, OH 43017 Overview The House Attendant is responsible for the maintenance and cleanliness of all assigned areas and equipment. He/she is also responsible for delivering items to guestrooms (express checkout, newspapers - property specific, etc.). Starting $15.00 p/h Responsibilities Buff marble floors daily according to hotel standards. Shampoo carpets in the public areas according to hotel standards. Shampoo furniture as needed. Handle all requests for luggage assistance in a friendly, efficient and courteous manner. Handle items for "Lost and Found" according to hotel standards. Clean guestrooms as needed. Have knowledge of and assist in all emergency procedures. Maintain hotel equipment in proper working order. Maintain storage of hotel equipment in proper area. Complete special projects as assigned by the Housekeeping Manager. Ensure overall guest satisfaction. Qualifications High School diploma or equivalent and/or experience in a hotel or a related field preferred. Must be able to exert up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. Ability to stand during entire shift. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

Compensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. **************** Location Country Inn and Suites Springfield1751 West 1st StreetSpringfield, OH 45504 Overview The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests. Responsibilities Thoroughly clean guestrooms according to standards. Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up. Remove all trash and dirty linen from guestrooms and hallways. Keep all hallways, public areas and closets clean, neat and vacuumed Restock housekeeping cleaning cart for next day's use. Replenish chemical bottles. Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager. Report any maintenance repairs immediately to Housekeeping Supervisor/Manager. Handle items for “Lost and Found” according to the standards. Ensure overall guest satisfaction. Qualifications High School diploma or equivalent and/or experience in a hotel or a related field preferred. Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Ability to stand during entire shift. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.