What does an information clerk brokerage do?
Information clerk brokerage responsibilities
Here are examples of responsibilities from real information clerk brokerage resumes:
- Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
- Transmit medical information and documents to patients via various computer systems.
- Maintain patient confidence, protect hospital operations by keeping information confidential, following strict HIPAA guidelines.
- Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
- Prepare outgoing FedEx for management staff as requested
Information clerk brokerage skills and personality traits
We calculated that 28% of Information Clerks Brokerage are proficient in Scheduling Appointments, Patients, and Update Appointment Calendars. They’re also known for soft skills such as Communication skills, Computer skills, and Integrity.
We break down the percentage of Information Clerks Brokerage that have these skills listed on their resume here:
- Scheduling Appointments, 28%
Operate telephone for providing information, taking messages and scheduling appointments.
- Patients, 11%
Communicated to medical staff In-take information from Emergency Medical Technicians transporting patients by ambulance for emergent critical cases.
- Update Appointment Calendars, 10%
Answer phones-Answer inquiries about company-Schedule delivery routes-Arrange appointments-Send emails, scans and faxes-Collect and distribute mail-Update appointment calendars-Perform basic filing
- Telephone Switchboard, 6%
Updated patient information, operated the reception desk telephone switchboard, billing clerk.
- Courier Deliveries, 6%
Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
- Administrative Support Tasks, 4%
Perform administrative support tasks, such as operating calculators and computers in addition to transmitting information and processing various documents.
Common skills that an information clerk brokerage uses to do their job include "scheduling appointments," "patients," and "update appointment calendars." You can find details on the most important information clerk brokerage responsibilities below.
Communication skills. The most essential soft skill for an information clerk brokerage to carry out their responsibilities is communication skills. This skill is important for the role because "receptionists must speak and write clearly when providing information and corresponding with customers." Additionally, an information clerk brokerage resume shows how their duties depend on communication skills: "provide clerical assistance, use telephone communication techniques and use oral or written communication techniques. "
Computer skills. Many information clerk brokerage duties rely on computer skills. "receptionists should be adept at using computers.," so an information clerk brokerage will need this skill often in their role. This resume example is just one of many ways information clerk brokerage responsibilities rely on computer skills: "utilized computer software applications to include: microsoft word; excel: access; and outlook to perform all duties required. "
Integrity. This is an important skill for information clerks brokerage to perform their duties. For an example of how information clerk brokerage responsibilities depend on this skill, consider that "receptionists may handle confidential data, especially in medical and legal offices." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of an information clerk brokerage: "prepare daily closing , deposits and maintains integrity of cash drawer.-customer service-set, confirm appointments-answer phones.- filling".
Interpersonal skills. information clerk brokerage responsibilities often require "interpersonal skills." The duties that rely on this skill are shown by the fact that "receptionists should be comfortable interacting with people in different types of situations." This resume example shows what information clerks brokerage do with interpersonal skills on a typical day: "utilized interpersonal communication skills to assist customers and resolve customer complaints. "
Customer-service skills. Another common skill required for information clerk brokerage responsibilities is "customer-service skills." This skill comes up in the duties of information clerks brokerage all the time, as "receptionists represent the organization, so they should be courteous, professional, and helpful to customers and the public." An excerpt from a real information clerk brokerage resume shows how this skill is central to what an information clerk brokerage does: "schedule and coordinate transfer and delivery of security certificates between companies, departments, and customers. "
Organizational skills. Another skill commonly found on information clerk brokerage job descriptions is "organizational skills." It can come up quite often in information clerk brokerage duties, since "receptionists take messages, schedule appointments, and maintain employee files." Here's an example from a resume of how this skill fits into day-to-day information clerk brokerage responsibilities: "prepare confidential reports, powerpoint presentations, correspondence, organizational charts and other documents as required. "
The three companies that hire the most information clerk brokerages are:
- Virginia Hospital Center1 information clerks brokerage jobs
- Treasure Island, FL1 information clerks brokerage jobs
- Gwinnett County1 information clerks brokerage jobs
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Compare different information clerks brokerage
Information clerk brokerage vs. Desk receptionist
Front desk receptionists are usually the first contact of clients or visitors in an office or building. They are responsible for welcoming and receiving guests, documenting guests' arrival and updating the visitor logbook, informing hosts and other involved employees that the guests have arrived, and directing the guests to where they should go next. They also man telephone lines, schedule appointments, receive packages or mails, and answer office visitors' questions. Front desk receptionists are expected to be personable, knowledgeable on office-related activities, and familiar with everyone.
These skill sets are where the common ground ends though. The responsibilities of an information clerk brokerage are more likely to require skills like "patients," "update appointment calendars," "courier deliveries," and "administrative support tasks." On the other hand, a job as a desk receptionist requires skills like "customer service," "check-in," "emergency situations," and "administrative tasks." As you can see, what employees do in each career varies considerably.
The education levels that desk receptionists earn slightly differ from information clerks brokerage. In particular, desk receptionists are 1.9% more likely to graduate with a Master's Degree than an information clerk brokerage. Additionally, they're 0.5% more likely to earn a Doctoral Degree.Information clerk brokerage vs. Front desk receptionist
Receptionists are employees assigned at the entrances or lobbies of offices. They welcome guests, check identification, issue visitor badges, attend to questions or inquiries, and direct guests to where they are supposed to go. They also receive general mail or packages, answer calls, and manage schedules. Receptionists perform various clerical or administrative functions as assigned by their supervisors. They should have good client relations skills.
Each career also uses different skills, according to real information clerk brokerage resumes. While information clerk brokerage responsibilities can utilize skills like "scheduling appointments," "update appointment calendars," "courier deliveries," and "administrative support tasks," front desk receptionists use skills like "check-in," "phone calls," "reservations," and "customer service."
Average education levels between the two professions vary. Front desk receptionists tend to reach similar levels of education than information clerks brokerage. In fact, they're 0.1% more likely to graduate with a Master's Degree and 0.5% more likely to earn a Doctoral Degree.Information clerk brokerage vs. Receptionist
The required skills of the two careers differ considerably. For example, information clerks brokerage are more likely to have skills like "scheduling appointments," "balance sheet," "clerical assistance," and "retrieve data." But a receptionist is more likely to have skills like "phone calls," "customer service," "data entry," and "appointment scheduling."
When it comes to education, receptionists tend to earn similar degree levels compared to information clerks brokerage. In fact, they're 0.3% more likely to earn a Master's Degree, and 0.2% more likely to graduate with a Doctoral Degree.Information clerk brokerage vs. Student receptionist
Even though a few skill sets overlap between information clerks brokerage and student receptionists, there are some differences that are important to note. For one, an information clerk brokerage might have more use for skills like "patients," "update appointment calendars," "courier deliveries," and "administrative support tasks." Meanwhile, some responsibilities of student receptionists require skills like "phone calls," "customer service," "financial aid," and "administrative tasks. "
In general, student receptionists hold similar degree levels compared to information clerks brokerage. Student receptionists are 2.9% more likely to earn their Master's Degree and 0.1% more likely to graduate with a Doctoral Degree.Types of information clerk brokerage
Updated January 8, 2025
