What does an information technology quality assurance manager do?
Information technology quality assurance manager responsibilities
Here are examples of responsibilities from real information technology quality assurance manager resumes:
- Accomplish keying and testing of COMSEC equipment and provide support and oversight to multiple programs.
- Manage operational and escalation/incidents of core services including connectivity, applications and services host in both cloud and legacy bare-metal environments.
- Apply and push patches to ensure workstations are IAVM compliant.
- Investigate security incidents, and respond according to DISA standards and NCDOC recommendations.
- Participate in migration to enterprise public key infrastructure (PKI) and compliance efforts.
- Lead and participate in all aspects of testing - functional, regression, end-to-end testing.
- Assist in the migration of workstations and users from one domain to another while being in Iraq.
- Participate in QA aspects of application development project planning and budgeting process.
- Develop new testing automation infrastructure, which improve development and QA efficiency.
- Implement operational directives, and design and configure custom retina scans to search for specific vulnerabilities.
- Recommend enterprise security architecture, virtual servers/applications/workstations/mobile.
- Support video teleconferencing (VTC) internet, secure internet, unclassify, and secure phone lines.
- Support a manufacturing production line according to OSHA regulations.
- Recommend enterprise security architecture, virtual servers/applications/workstations/mobile.
Information technology quality assurance manager skills and personality traits
We calculated that 14% of Information Technology Quality Assurance Managers are proficient in Computer System, QA, and Data Integrity. They’re also known for soft skills such as Business skills, Leadership skills, and Communication skills.
We break down the percentage of Information Technology Quality Assurance Managers that have these skills listed on their resume here:
- Computer System, 14%
Executed vulnerability scans on over 10,000 computer systems which resulted in the remediation of thousands of known exploits across the organization.
- QA, 12%
Introduced cross-training of QA and Development engineers resulting in increased early identification of defects and decreasing overall number of defects.
- Data Integrity, 11%
Perform weekly system auditing, certification/decertification of systems; data integrity/information assurance investigations on all related activity.
- CAPA, 6%
Managed CAPA training and certification program, implementing consistent process application and skill development to ensure global regulatory compliance.
- FDA, 5%
Interfaced directly with FDA in formulating regulatory procedures for newly tested medical devices and subsequent reporting procedures and format.
- ACAS, 5%
Review and tacking of all ACAS scans.
Most information technology quality assurance managers use their skills in "computer system," "qa," and "data integrity" to do their jobs. You can find more detail on essential information technology quality assurance manager responsibilities here:
Business skills. The most essential soft skill for an information technology quality assurance manager to carry out their responsibilities is business skills. This skill is important for the role because "it managers must develop and implement strategic plans to reach the goals of their organizations." Additionally, an information technology quality assurance manager resume shows how their duties depend on business skills: "specialized in testing, implementing and supporting ge centricity business - clinical management system. "
Leadership skills. Another soft skill that's essential for fulfilling information technology quality assurance manager duties is leadership skills. The role rewards competence in this skill because "it managers must lead and motivate it teams or departments so that workers are efficient and effective." According to an information technology quality assurance manager resume, here's how information technology quality assurance managers can utilize leadership skills in their job responsibilities: "performed network vulnerability scans and compiled result reports to present to leadership. "
Communication skills. This is an important skill for information technology quality assurance managers to perform their duties. For an example of how information technology quality assurance manager responsibilities depend on this skill, consider that "it managers must explain their work to top executives and give clear instructions to their subordinates." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of an information technology quality assurance manager: "managed over 60 tri-service comsec accounts communications security (comsec) central office of records (cor) account manager. ".
Organizational skills. For certain information technology quality assurance manager responsibilities to be completed, the job requires competence in "organizational skills." The day-to-day duties of an information technology quality assurance manager rely on this skill, as "some it managers must coordinate the work of several different it departments to make the organization run efficiently." For example, this snippet was taken directly from a resume about how this skill applies to what information technology quality assurance managers do: "audited workstations, users, and organizational security policies. "
Analytical skills. Another common skill required for information technology quality assurance manager responsibilities is "analytical skills." This skill comes up in the duties of information technology quality assurance managers all the time, as "it managers must analyze problems and consider and select the best ways to solve them." An excerpt from a real information technology quality assurance manager resume shows how this skill is central to what an information technology quality assurance manager does: "carried out 3 information security officer inspections, identified 20 faulty practices, and successfully protected data integrity. "
See the full list of information technology quality assurance manager skills
The three companies that hire the most information technology quality assurance managers are:
Compare different information technology quality assurance managers
Information technology quality assurance manager vs. Systems manager
A systems manager is responsible for monitoring the operations of the information technology department, evaluating staff performance, developing strategic procedures to maximize productivity, and identifying business opportunities that would generate more revenues and profitability for the company. Systems managers inspect company networks to ensure the efficiency of the technology systems, conducting regular diagnostic tests, and installing upgrades to boost optimization. A systems manager must have excellent knowledge of the technology industry, as well as a strong command in programming languages and system codes to maintain the security of the company's database.
These skill sets are where the common ground ends though. The responsibilities of an information technology quality assurance manager are more likely to require skills like "capa," "fda," "acas," and "remedy." On the other hand, a job as a systems manager requires skills like "customer service," "project management," "patients," and "data entry." As you can see, what employees do in each career varies considerably.
Systems managers tend to make the most money working in the technology industry, where they earn an average salary of $116,351. In contrast, information technology quality assurance managers make the biggest average salary, $113,949, in the health care industry.The education levels that systems managers earn slightly differ from information technology quality assurance managers. In particular, systems managers are 2.1% less likely to graduate with a Master's Degree than an information technology quality assurance manager. Additionally, they're 0.8% more likely to earn a Doctoral Degree.Information technology quality assurance manager vs. Data manager
A data manager is responsible for monitoring the efficiency of the company's technology systems and network infrastructures. Data managers ensure the safety and security of the databases to avoid unauthorized access that may pose risks for business operations. They assist the technology team in developing data management protocols and smooth navigation of the network systems. A data manager must have excellent knowledge of the technology industry, as well as having a strong command on system codes and programming languages, to immediately identify inconsistencies, and perform troubleshooting to fix these discrepancies.
In addition to the difference in salary, there are some other key differences worth noting. For example, information technology quality assurance manager responsibilities are more likely to require skills like "computer system," "qa," "capa," and "acas." Meanwhile, a data manager has duties that require skills in areas such as "data analysis," "visualization," "data quality," and "data collection." These differences highlight just how different the day-to-day in each role looks.
Average education levels between the two professions vary. Data managers tend to reach similar levels of education than information technology quality assurance managers. In fact, they're 1.8% more likely to graduate with a Master's Degree and 0.8% more likely to earn a Doctoral Degree.Information technology quality assurance manager vs. Delivery manager
A delivery manager oversees the delivery process and workforce in a company, ensuring accuracy and timeliness. Their responsibilities primarily revolve around coordinating all personnel, managing budgets and schedules, and monitoring all shipments and logistics. A delivery manager must also review orders, address issues and concerns to provide corrective measures quickly, evaluate team members' performance, and train new employees. They may also serve as the point of contact among clients and offer products or services. Furthermore, as a manager, it is essential to lead and encourage the team while implementing the company's policies and guidelines.
There are many key differences between these two careers, including some of the skills required to perform responsibilities within each role. For example, an information technology quality assurance manager is likely to be skilled in "computer system," "data integrity," "capa," and "fda," while a typical delivery manager is skilled in "customer service," "exceptional client," "project management," and "portfolio."
Delivery managers earn the highest salary when working in the technology industry, where they receive an average salary of $115,508. Comparatively, information technology quality assurance managers have the highest earning potential in the health care industry, with an average salary of $113,949.Most delivery managers achieve a similar degree level compared to information technology quality assurance managers. For example, they're 1.1% less likely to graduate with a Master's Degree, and 0.6% less likely to earn a Doctoral Degree.Information technology quality assurance manager vs. Vending manager
A vending manager is in charge of overseeing and managing vending machine operations, ensuring efficiency and smooth workflow. Their responsibilities typically revolve around devising strategies to identify potential business areas, collecting cash from machines, liaising with clients, delegating tasks, and coordinating refilling and repair procedures. They must also produce progress and revenue reports, implement solutions, and resolve issues promptly. Furthermore, as a manager, it is essential to lead and encourage the team to reach goals, all while implementing the company's policies and regulations.
Types of information technology quality assurance manager
Updated January 8, 2025
