Hotel Housekeeper / Room Attendant
Innventures Hotel Mgmt Co job in Portland, OR
Our Story :
If you are looking for a career where you feel supported, then apply now! InnVentures has a reputation for offering a compassionate, caring and fun workplace. Our culture is sustained by service-oriented employees who care about each other, our guests and the communities where we live. We currently manage 40+ Marriott, Hilton, Hyatt and IHG brand hotels in 10 states.
We only have 3 rules at InnVentures. (We can teach you the rest!)
Rule #1 - Do everything you can for the customer!
Rule #2 - Bring a good attitude to work with you every day and take pride in your work!
Rule #3 - Have FUN!
WHY WORK AT ONE OF OUR HOTELS?
Fun, team-oriented environment
Full-time and part-time positions available to meet your needs
Great opportunities for growth
Community Involvement
Discounted hotel stays
Recognition and awards
Paid time off
BENEFITS:
We offer eligible employees a number of benefits to enhance their health and well-being:
Group insurance, including medical, dental, vision and company-paid life insurance
Paid time off including up to 40 hours vacation days, sick/ wellness leave and 7 holidays
Company-matched 401(k) plan
Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account
Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more!
Get paid daily with our Daily Pay Program!
JOB OVERVIEW - HOUSEKEEPER/ROOM ATTENDANT
Some of our guests love being on the road but many travelers miss the comforts of home. The goal of our Housekeeping team is to make our hotel feel like just that, a home! As a Housekeeper, your contribution helps ensure our guests have a comfortable, productive and memorable stay.
A TYPICAL DAY:
Wipe all surfaces, dust and vacuum each guest room adhering to our brand standards.
Change linens, make beds and restock all guest room supplies.
Clean bathrooms, remove trash and carry out green practices as trained by the hotel.
Greet and assist guests that you encounter during your shift with a friendly smile.
Clean multiple rooms each day.
Support our maintenance team by reporting any broken, defective or missing items.
Support the goals of the hotel through teamwork and collaboration with all departments.
REQUIREMENTS:
Previous cleaning, janitorial or customer service experience is a plus, but not required. To be successful in this role, you need basic verbal and written communication skills. This job requires continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 25 pounds. You must also be able to stand and walk for an entire shift and perform repetitive motions. Applicants must be available to work weekends and holidays.
POTENTIAL CAREER PATH:
Meeting Room Attendant or Housekeeping Inspector - Housekeeping Supervisor
InnVentures IVI L.P. is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of InnVentures to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver's license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories, consistent with legal requirements.
Auto-ApplyHotel Housekeeper / Room Attendant
Innventures Hotel Mgmt Co job in Hillsboro, OR
Our Story :
If you are looking for a career where you feel supported, then apply now! InnVentures has a reputation for offering a compassionate, caring and fun workplace. Our culture is sustained by service-oriented employees who care about each other, our guests and the communities where we live. We currently manage 40+ Marriott, Hilton, Hyatt and IHG brand hotels in 10 states.
We only have 3 rules at InnVentures. (We can teach you the rest!)
Rule #1 - Do everything you can for the customer!
Rule #2 - Bring a good attitude to work with you every day and take pride in your work!
Rule #3 - Have FUN!
WHY WORK AT ONE OF OUR HOTELS?
Fun, team-oriented environment
Full-time and part-time positions available to meet your needs
Great opportunities for growth
Community Involvement
Discounted hotel stays
Recognition and awards
Paid time off
BENEFITS:
We offer eligible employees a number of benefits to enhance their health and well-being:
Group insurance, including medical, dental, vision and company-paid life insurance
Paid time off including up to 40 hours vacation days, sick/ wellness leave and 7 holidays
Company-matched 401(k) plan
Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account
Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more!
Get paid daily with our Daily Pay Program!
JOB OVERVIEW - HOUSEKEEPER/ROOM ATTENDANT
Some of our guests love being on the road but many travelers miss the comforts of home. The goal of our Housekeeping team is to make our hotel feel like just that, a home! As a Housekeeper, your contribution helps ensure our guests have a comfortable, productive and memorable stay.
A TYPICAL DAY:
Wipe all surfaces, dust and vacuum each guest room adhering to our brand standards.
Change linens, make beds and restock all guest room supplies.
Clean bathrooms, remove trash and carry out green practices as trained by the hotel.
Greet and assist guests that you encounter during your shift with a friendly smile.
Clean multiple rooms each day.
Support our maintenance team by reporting any broken, defective or missing items.
Support the goals of the hotel through teamwork and collaboration with all departments.
REQUIREMENTS:
Previous cleaning, janitorial or customer service experience is a plus, but not required. To be successful in this role, you need basic verbal and written communication skills. This job requires continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 25 pounds. You must also be able to stand and walk for an entire shift and perform repetitive motions. Applicants must be available to work weekends and holidays.
POTENTIAL CAREER PATH:
Meeting Room Attendant or Housekeeping Inspector - Housekeeping Supervisor
InnVentures IVI L.P. is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of InnVentures to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver's license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories, consistent with legal requirements.
Auto-ApplyFront Office Manager
Portland, OR job
Why us?
The Bidwell Hotel and High Horse Restaurant + Bar is seeking a Front Office Manager to join our team in serving associates & guests with creativity and passion. The ideal candidate will be energized by the idea of providing outstanding service to our guests and stellar support to our hourly associates.
The Bidwell is a luxury hotel in downtown Portland offering guests easy access to the city's shopping, dining, and top attractions. Those seeking a quintessentially Portland flavor enjoy our hip High Horse Restaurant and Bar featuring an elevated selection of regionally inspired food and drinks. When a relaxing oasis is the destination, our exclusive M Club Lounge is the perfect spacious yet cozy refuge. Groups are served with VIP status in our event space, and private dining room. Our staff is tuned in to discover how we can personalize the guest experience to put The Bidwell and High Horse Restaurant + Bar among great memories shared and repeated.
Job Overview
Respond in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to inquiries regarding hotel information and guest concerns. Supervise the daily operations of the Guest Services personnel; promoting a safe environment and quality services to achieve maximum guest satisfaction and financial success.
Responsibilities
Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guests are satisfied and in rooms as requested.
Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts ensuring the guests are satisfied.
Ensures the entire front desk team regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records.
Courteously answers inquiries and accepts reservations by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room rates, increase occupancy and revenue.
Maintain good guest relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone.
Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up to provide guests with timely and efficient service.
Control cash transactions at the front desk and maintain complete responsibility for personal bank as specified by hotel bank agreement policy.
Maintain a friendly, cheerful and courteous demeanor at all times.
Perform other duties as assigned, requested or deemed necessary by management.
Assist and make recommendations to the Assistant General Manager in the areas of conducting performance evaluations, discipline and terminations as appropriate.
Coordinate guest service efforts to include group arrivals and departures, and guest transportation, while maximizing the guest experience through top quality customer service.
Coordinate and supervise the activities and foster good relations with our valet service, taxi services, and the Airport Connection to provide the maximum level of quality service.
Provide information and assist staff in recommending area restaurants, theaters, community events, activities, etc., to ensure optimum guest satisfaction.
Greet guests, offer assistance with check-in/check-out, deliver laundry and store luggage.
Provide guest transportation as required by hotel's standard operating procedures.
Order all supplies and maintain inventory control minimizing unnecessary expenses.
Follow-up on any complaints or problems a guest may experience in a timely and professional fashion to ensure a quality guest experience.
Implement emergency training and procedures to ensure appropriate protection of the hotel's guests, staff and company assets.
Provide weekly schedule for all Front Office Associates, posted by 3pm on Friday.
Responsible for covering/finding replacements for call-offs.
Ensure proper communication to subordinates on all hotel activities in a way that insures that guest needs are being met in a timely fashion.
Ensures all new hires are aware of all aspects of the hotel.
Ensure all associates are properly trained on Fosse along with all other systems/procedures that will help them provide our guests with quality service. Make sure all Front Desk Associates are SSM trained.
Provide motivation to the department.
Ensure all Front Office Associate duties are completed daily (checklists, call back log, guest request log, wake-up log, etc…)
Provide assistance to other employees and departments to contribute to the best overall performance of the department and hotel.
Ensure the front desk is represented at each Safety Committee Meeting.
Participates in Hotel MOD program
Qualifications
Education/Formal Training
High School diploma or equivalent
Experience
Minimum two years previous experience as a front desk supervisor or minimum of four years front office experience in hotel work.
Knowledge/Skills
Must have total understanding of all hotel front office procedures.
Requires working knowledge of guest services and hotel services, policies or operations. Working knowledge is generally learned on-the-job.
Must have high school graduate level mathematical aptitude; know standard cash handling procedures and knowledge of computerized cash register systems.
Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills.
Must be fluent in oral and written English.
Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks.
Excellent comprehension and literacy required to review correspondence, initiate reports, conduct training, etc.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to read written forms of communication and monochrome computer screen.
Must be able to operate computer, calculator and telephone keyboards, for cash handling and paperwork processing.
Must be able to understand and follow verbal/written instructions, work on more than one task at a time, and be able to communicate both verbally and in writing.
90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing.
Mobility - must be able to reach all areas of hotel to assist clients. Occasional standing. Occasional carrying and lifting of files and office items up to 25 lbs.
Environment
Work inside 95%Material/Equipment Used
Prolonged standing at indoor, thermostatically climate-controlled workstation.
Benefits
$50 discounted Tri-Met monthly pass
Drastically reduced hotel rates for you and your friends & family at Marriott Hotels
Sage Restaurant Concepts discounts (The Original Dinerant, Departure, Urban Farmer)
Unlimited paid time off
Paid Sick Time
Paid Holidays
Medical, Vision & Dental Insurance
Complimentary Parking at Hotel Garage
Referral Bonus Eligible
Auto-ApplyGroup Sales Manager
Portland, OR job
Why us?
The Bidwell Hotel and High Horse Restaurant + Bar is seeking a Group Sales Manager to join our team in serving associates & guests with creativity and passion. The ideal candidate will be energized by the idea of providing outstanding service to our guests and stellar support to our hourly associates.
The Bidwell is a luxury hotel in downtown Portland offering guests easy access to the city's shopping, dining, and top attractions. Those seeking a quintessentially Portland flavor enjoy our hip High Horse Restaurant and Bar featuring an elevated selection of regionally inspired food and drinks. When a relaxing oasis is the destination, our exclusive M Club Lounge is the perfect spacious yet cozy refuge. Groups are served with VIP status in our event space, and private dining room. Our staff is tuned in to discover how we can personalize the guest experience to put The Bidwell and High Horse Restaurant + Bar among great memories shared and repeated.
Job Overview
Meets and exceeds revenue goals by developing new group accounts and growing current hotel accounts in a profitable and win-win selling approach.
Responsibilities
Direct Sales:
Targets results-oriented high revenue potential sales calls to ensure a successful direct sales program, in accordance with goals established by department budget and marketing plan.
Must have own reliable transportation and possess a valid state driver's license in order to make sales calls.
Key Account Management: Maximizes current hotel key accounts by identifying and capturing those that offer revenue growth.
Achieves a minimum of 90% of productivity goals and 100% of activity goals, as established by management.
New Account Development:
Captures competitor's accounts through networking, research and reader board surveys in order to target and solicit those most probable to generate new business.
Acquires referrals from existing accounts: Follows up on all leads within 48 hours of receipt in an effort to create new business for the hotel, and, when appropriate, sends leads to other Sage hotels.
Plans and implements an on-going Targeted Account Development "hit list" in order to create new revenue and acquire valuable hotel contacts, and contracts.
Continually targets and prospects for new business through telemarketing, individual creativity and innovation.
Yield Management:
Utilizes yield management techniques by profitably negotiating room rates and function space commitments in order to enhance the hotel's financial performance.
Account Service and Management:
Maintains well-documented, accurate, organized and up-to-date file management system in order to serve client and employer in the most expedient, organized and knowledgeable manner.
Develops strong customer relationships through frequent communication and the use of professional, courteous and ethical interpersonal interaction.
Develops customer profiles and maintains an effective trace system, including trace dates and references, in order to best meet client needs, resulting in superior account service and increased revenues.
Promptly follows-up on all customer needs and inquiries in an efficient and expedient manner.
Product Knowledge:
Conducts research, surveys, personal investigation and studies market place and territory in order to effectively capitalize on the hotel's strengths and competitor's weaknesses and capabilities.
Time Management:
Focuses on revenue-producing activity and maximizes selling time by dedicating a minimum 90% work time on direct sales efforts.
Professionalism: Controls expenses while traveling on the property's behalf in order to minimize department and hotel costs.
Represents themselves, the hotel and Sage Development Resources, Inc. with the highest level of integrity and professionalism, a service-focused approach, and a caring, sincere attitude at all times.
Exhibits a positive and involved team attitude to all hotel departments and maintains open communications with all co-workers for the best overall performance of the hotel.
Displays a neat, clean, and business-like appearance at all times.
Qualifications
Education/Formal Training
Minimum of high school diploma or equivalent. College degree preferred.
Experience
Six months minimum in sales, customer service related position or hotel experience preferred.
Knowledge/Skills
Requires knowledge of general sales techniques.
Requires yield management experience.
Requires highly developed customer service skills.
Requires ability to hear, speak, read and write English fluently.
Requires 12th grade level mathematics, spelling and reading skills.
Requires effective business writing skills.
Must be able to meet clients on and off premises, to tour property and attend functions, to climb stairs, use door keys and operate basic office equipment.
Vision to read fine print and computer screens, to see colors, to observe rooms in poorly lit conditions.
Understand and follow verbal/written instructions.
Work on more than one task at a time.
Develop strong internal and customer relationships.
Set and manage priorities and plan activities in advance.
Solve problems and make sound business decisions. Respond to coaching, feedback and training.
Strong and effective sales skills.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bending/kneeling - repeated bending and kneeling required while filing
Mobility - must be able to reach all areas of hotel to assist clients. Occasional standing. Occasional carrying and lifting of files and office items up to 25 lbs.
Environment
General office and hotel environment
Benefits
The Perks:
$50 discounted Tri-Met monthly pass
Drastically reduced hotel rates for you and your friends & family at Marriott Hotels
Sage Restaurant Concepts discounts (The Original Dinerant, Departure, Urban Farmer)
Unlimited paid time off
Paid Sick Time
Paid Holidays
Medical, Vision & Dental Insurance
Complimentary Parking at Hotel Garage
Referral Bonus Eligible
At Sage we create a culture of belonging. Our team members serve with creativity, and passion. Sage associates execute unforgettable experiences and take pride in our communities. We set new standards in hospitality.
Salary USD $70,000.00 - USD $80,000.00 /Yr.
Auto-ApplyWhy us?
The Bidwell Hotel and High Horse Restaruant + Bar is seeking a part-time Server to join our team in serving guests with creativity and passion!
Work Where You Belong! The Bidwell is a luxury hotel in downtown Portland offering guests easy access to the city's shopping, dining, and top attractions including Powell's Bookstore, Multnomah Falls, and Pearl District. Foodies can tour the 100s of restaurants and bars right around the corner along with parks and outdoor spaces. Try our hip High Horse restaurant and bar featuring views of Portland's Theater district and an elevated selection of regionally inspired food and drinks or unwind at our spacious M Club lounge. Each spacious room offers a stunning view of the city, mountains or beautiful West Hills and features state-of-the-art amenities including a 65-inch HDTV and complimentary Wi-Fi. Hotel amenities include refillable water stations on every floor, a fitness center with Peloton bikes and TRX equipment
As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences.
We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We're not afraid to forge our own path. After all, it's what industry leaders do. That's why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do-it's really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us!
Job Overview
Under general supervision, provides prompt and courteous food service to restaurant customers.
Responsibilities
Greets and takes food and drink orders from restaurant customers, serving the orders and accommodating special needs/requests.
Remains attentive to the customers throughout the entire dining experience, adhering to or exceeding service standards as established by the restaurant at all times.
Completes all restocking and cleaning duties by performing opening and closing sidework as instructed.
Memorizes menu items, recipes and daily specials in order to answer questions and make recommendation to customers.
Maintains cleanliness standards in restaurant, waitstation and kitchen service area in order to have a clean, presentable and attractive facility and to satisfy state and local health board requirements.
Controls allocated guest checks by following established check-use procedures and legibly documenting all required information as the customer's order is taken and processed.
Receives proper payment from guest and ensures accuracy of guest check and method of payment in order to safeguard customer and company.
Attends all pre-meal and departmental meetings in person in order to enhance communications and gain knowledge of products, service and facility.
Responds to customer inquiries and comments in person and on phone by providing timely and knowledgeable information in order to provide quality customer service.
Presents a clean and professional appearance at all times.
Maintains a friendly, cheerful and courteous demeanor at all times.
Performs other duties as assigned, requested or deemed necessary by management.
Qualifications
Education/Formal Training
High school education or equivalent.
Experience
Previous experience in similar position of 3 months or longer.
Knowledge/Skills
Must have basic knowledge of customer service principles, the food server function and restaurant and kitchen operations.
Must know standard cash-handling procedures.
Must be fluent in oral and written English.
Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions.
Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Lifting, pushing, pulling and carrying up to 50 lbs to include serving trays, carts, tables, chairs, and small equipment up to 75% of the time.
Balancing, stooping kneeling, crouching, crawling, reaching handling, fingering throughout the shift.
Mobility -full range of mobility and the ability to travel up to 300 feet on a regular basis throughout the shift.
Continuous standing -during preparation, during service hours or during expediting.
Must have moderate hearing to hear customers, supervisors, and communicate with other staff.
Must have excellent vision to see that product is prepared appropriately.
Must have moderate comprehension and literacy to read use records and all special requests.
Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing.
Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks.
Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
Environment
Physically strenuous -prolonged standing, walking, lifting and carrying throughout entire shift in indoor environment.
Benefits
Paid time off for sick time
Employee Assistance Program
Tuition Reimbursement
Discounted parking or TriMet pass
Great discounts on Hotels, Restaurants, and much more.
Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.
Auto-ApplyValet Attendant
Portland, OR job
Why us?
The Bidwell Hotel is seeking a part-time Valet Attendant to join our team in serving guests with creativity and passion!
Work Where You Belong! The Bidwell is a luxury hotel in downtown Portland offering guests easy access to the city's shopping, dining, and top attractions including Powell's Bookstore, Multnomah Falls, and Pearl District. Foodies can tour the 100s of restaurants and bars right around the corner along with parks and outdoor spaces. Try our hip High Horse restaurant and bar featuring views of Portland's Theater district and an elevated selection of regionally inspired food and drinks or unwind at our spacious M Club lounge. Each spacious room offers a stunning view of the city, mountains or beautiful West Hills and features state-of-the-art amenities including a 65-inch HDTV and complimentary Wi-Fi. Hotel amenities include refillable water stations on every floor, a fitness center with Peloton bikes and TRX equipment
As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences.
We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We're not afraid to forge our own path. After all, it's what industry leaders do. That's why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do-it's really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us!
Job Overview
Under general supervision, provides valet services to hotel guests and ensures their satisfaction and comfort by promptly and courteously responding to their requests. Assist Doorman in meeting and greeting all guest arrivals and departures.
Responsibilities
Meet and greet all guests in all forms of transportation arriving at the hotel.
Assist guests with retrieving their luggage from vehicles.
Point out to guest and note existing vehicle damage on key tags in the appropriate space provided.
Assist Doorman in escorting guests and luggage into the lobby for registration.
Explain valet parking procedures and fees.
Give proper directions to registration area for check-in.
Park vehicles secure and mark key tag with location, guest name, license plate number and type of auto.
Drive vehicles in a safe and efficient manner.
Give general directions and information.
Respond to guest questions, issues and problems regarding transportation, hotel services and local events, points of interest and activities.
Professionalism and courtesy are to be extended at all times to guests, associates and vendors.
Guests should be professionally greeted within 5 ft of your area when in public areas of the hotel.
OTHER RESPONSIBILITIES
All other duties as assigned, requested or deemed necessary by management.
Qualifications
Education/Formal Training
High School diploma or equivalent
Experience
None
Knowledge/Skills
Must have general knowledge of basic customer service skills and be fluent in oral and written English.
Must have knowledge of local establishments, businesses and the surrounding community in general.
Must be able to drive automatic and manual vehicles.
Must have a valid driver's license. Must have a driving record that meets the needs of our insurance carrier.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to see objects and people up close and at a distance.
Must be able to grasp handles, carry bundles and lift packages.
Must be able to continually push, lift and carry up to 65lbs throughout the hotel during entire shift.
Environment
Physically strenuous, prolonged standing, walking and climbing stairs, intermittent exposure to outside elements, primarily an indoor position.
Benefits
Paid time off for sick time
Employee Assistance Program
Tuition Reimbursement
Discounted parking or TriMet pass
Great discounts on Hotels, Restaurants, and much more.
Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.
Auto-ApplyHotel Laundry Attendant
Innventures Hotel Mgmt Co job in Portland, OR
Our Story :
If you are looking for a career where you feel supported, then apply now! InnVentures has a reputation for offering a compassionate, caring and fun workplace. Our culture is sustained by service-oriented employees who care about each other, our guests and the communities where we live. We currently manage 40+ Marriott, Hilton, Hyatt and IHG brand hotels in 10 states.
We only have 3 rules at InnVentures. (We can teach you the rest!)
Rule #1 - Do everything you can for the customer!
Rule #2 - Bring a good attitude to work with you every day and take pride in your work!
Rule #3 - Have FUN!
WHY WORK AT ONE OF OUR HOTELS?
Fun, team-oriented environment
Full-time and part-time positions available to meet your needs
Great opportunities for growth
Community Involvement
Discounted hotel stays
Recognition and awards
Paid time off
BENEFITS:
We offer eligible employees a number of benefits to enhance their health and well-being:
Group insurance, including medical, dental, vision and company-paid life insurance
Paid time off including up to 40 hours vacation days, sick/ wellness leave and 7 holidays
Company-matched 401(k) plan
Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account
Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more!
Get paid daily with our Daily Pay Program!
JOB OVERVIEW - LAUNDRY ATTENDANT:
Some of our guests love being on the road but many travelers miss the comforts of home. The goal of our Housekeeping team is to make our hotel feel like just that, a home! As a Laundry Attendant, your attention to detail ensures our guests have a comfortable, productive and memorable stay.
A TYPICAL DAY:
Collect, wash, dry and fold all hotel linen and towels, maintaining an adequate supply of necessary items to perform daily work.
Greet and assist guests that you encounter during your shift with a friendly smile.
Receive and put away deliveries while maintaining organization and cleanliness of storage areas.
Assist with cleaning, stripping or inspecting guest rooms as needed.
Support our maintenance team by reporting any broken, defective or missing items.
Support the goals of the hotel through teamwork and collaboration with all departments.
REQUIREMENTS:
Previous customer service, cleaning or janitorial experience is a plus, but not required. To be successful in this role, you need basic verbal and written communication skills. This job requires continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 25 pounds. You must also be able to stand and walk for an entire shift. Applicants must be available to work weekends and holidays.
POTENTIAL CAREER PATH:
Housekeeping Inspector - Housekeeping Supervisor - Director of Housekeeping
InnVentures IVI L.P. is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of InnVentures to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver's license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories, consistent with legal requirements.
Auto-ApplyMaintenance Engineer I
Portland, OR job
Why us?
The Nines, A Luxury Collection Hotel, Portland is seeking a Maintenance Engineer I to join their renowned team. The perfect candidate is passionate about service and creating indigenous experiences for each guest! Poised in the heart of the city center within the walls of the stately Meier & Frank Building, one of Portland's most beloved landmarks, the Nines honors the structure's storied past both in its striking decor and impeccable service. Individualistic design traits celebrate the surroundings of one of finest LEED Silver-certified hotels in Portland, providing the opportunity to truly experience the region's unique character.
As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We are known amongst our staff, our owners, our guests, and our communities as leaders in our field who are authentic, humble, innovative, and flexible operators driven to anticipate needs and exceed expectations.
Job Overview
The Maintenance Engineer I carries a portable radio, staying in constant communication with the central base station, respond to all engineering service calls, giving priority to guest requests, and maintain hotel equipment in an efficient, safe, accident-free manner.
Responsibilities
Respond to and handle guest requests in a courteous, efficient, safe manner.
Perform preventive maintenance and necessary repairs and all hotel equipment, including kitchen, laundry, boiler, plumbing, pool, HVAC, electrical and guest rooms.
Monitor and maintain all engineering functions when full engineering staff is not available (i.e. weekends and evenings). Respond to all emergency situations including fire alarms, bomb threats, disasters and power failures; notify the appropriate authorities.
Make rounds of the hotel property to ensure everything is in working order.
Clean and maintain all equipment and work areas.
Complete maintenance requests, take equipment and meter readings and maintain log to notify the next shift. Document all parts used and parts needed to be purchased.
Handle elevator breakdowns.
Maintain proper records of the Rooms Preventive Maintenance Program and Request Program.
Complete work order request forms on a daily and timely basis.
Report any unsafe conditions to leadership.
Qualifications
Education/Formal Training
High school diploma or equivalent trade school, special courses in building maintenance and construction.
Experience
A minimum of 6 months successful experience in equal or similar position.
Knowledge/Skills
Ability to maintain and repair HVAC, electrical, plumbing equipment and perform carpentry, repair work, construction and renovation work.
May require ability to drive pick-up truck and snow removal equipment.
Ability to maintain logs and records.
Requires a professional presentation and an ability to work in a team atmosphere and to make independent decisions.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to hear portable radio, fire alarms, machinery, guests.
Ability to inspect, maintain equipment.
Ability to respond on portable radio to base station, guests.
Lifting, pushing, pulling and carrying required frequently to respond to requests for service and repairs anywhere in hotel or in parking lot.
Frequent bending and kneeling required to perform inspections and repairs.
100% mobility required -must respond quickly to emergency. Potential continuous standing may be required.
Climbing stairs of approximately 90 steps 20% of 8 hours. Climbing ladders of approximately 8 feet 10% of 8 hours.
Driving -sometimes necessary to drive company pick-up truck/snow plow approximately 10% of time, unless snow emergency, then 100% of time.
Environment
Indoor exposure to both stable and extreme variance of hot and cold temperatures. Outside exposure to all weather elements and extreme fluctuations of temperature. Prolonged standing, walking, bending, reaching, and heavy lifting.
Benefits
The Nines offers perks that are comparable to progressive employers.
Medical, Vision, Dental and Retirement Benefits:
Paid sick time and eligibility to apply for Paid Leave Oregon
Eligible to enroll in medical insurance with employer covering up to 70% of premiums with wellness credit
Eligible to enroll in dental insurance with employer contribution towards premiums & vision insurance
Eligible to participate in the Company's 401(k) program with up to 4% employer match, meeting safe harbor requirements and no vesting period
Eligible to enroll in Health Savings Accounts (HSA) with qualifying medical plans and receive up to $1000 company contribution
Eligible to enroll in Health, Dependent and Commuter Flexible Spending Accounts (FSA)
Company paid Basic Life and AD&D insurance coverage, with option to enroll in supplemental coverage
Eligible to enroll for short-term and long-term disability insurance coverage
Eligible to purchase Pet Insurance, Accidental Insurance, Critical Insurance and Hospital Indemnity Insurance
WINFertility guidance for those enrolled in Sage medical plan
Other Benefits:
All associates can enjoy our complimentary cafeteria
$50 TriMet monthly subsidy - Our location is right next to the center of all four MAX lines and close to the Portland Streetcar, a prime location for driving, taking public transportation, biking, or even walking to work.
Calm Health Application Subscription
Employee assistance program
Paid time off for vacation, sick time, and holidays
Tuition Reimbursement of up to $2,000 per calendar year
Great discounts on Hotels, Restaurants, and much more
Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral
Bold. Bright. Caring. Energetic. Driven. Strategic. Daring. To deliver the type of outstanding experience we aim to provide our guests, we need remarkable individuals who are passionate and committed to making a difference. If this sounds like you, then explore the career positions at Sage Hospitality that await you.
Auto-ApplyManager People Resources
Portland, OR job
Why us?
The Bidwell Hotel and High Horse Restaurant + Bar is seeking a People & Culture Manager to join our team in serving guests with creativity and passion.
The Bidwell is a luxury hotel in downtown Portland offering guests easy access to the city's shopping, dining, and top attractions. Those seeking a quintessentially Portland flavor enjoy our hip High Horse Restaurant and Bar featuring an elevated selection of regionally inspired food and drinks. When a relaxing oasis is the destination, our exclusive M Club Lounge is the perfect spacious yet cozy refuge. Groups are served with VIP status in our event space, and private dining room. Our staff is tuned in to discover how we can personalize the guest experience to put The Bidwell and High Horse Restaurant + Bar among great memories shared and repeated.
Work where you belong!
As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences.
We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We're not afraid to forge our own path. After all, it's what industry leaders do. That's why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do-it's really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us!
Job Overview
Working directly with the Area Director of People & Culture, create a work environment that allows for personal growth and development for all associates, encourages an empowered and engaged workforce while supporting the Sage values. Ensure prompt and appropriate response to conflict management. Evaluate and support proper staffing levels and positions to ensure the success of the hotel.
Coordinate, administer and report on various human resource programs, system and procedure to aid in the attraction, retention and motivation of employees in accordance with policies, procedures and
government laws and regulations while promoting a safe, fair, positive work environment. The position is responsible for recruiting and hiring primarily hourly employees and daily administration of various salary, benefit, government and employee relations programs.
Responsibilities
Recruit, screen, interview, perform reference checks and coordinate department interviews for
hourly candidates while maintaining the applicant flow logs to ensure quality hires and compliance with federal, state and local laws and regulations.
Position the hotel as the "preferred employer" in the area by maintaining strong community
relations with referral agencies to maintain strong applicant flow.
Coordinate and conduct associate orientation to introduce the associate to the hotel/company
and ensure the appropriate information is disseminated and the appropriate forms are completed
and processed: may include but not limited to, new hire forms, tax forms, benefit enroll forms, I-9 forms and an overview to the company handbook and employee policies.
Communicate, educate and administer the associate benefit program in a timely, accurate
manner.
Assist in the development, coordination, and implementation of various associate relations
programs and events to ensure consistent administration and reduction of turnover.
Provide open communications and promote a positive and pro-employee work environment.
Bring all sensitive associate related information to the attention of the DHR in all instances to limit liability.
Prepare/monitor Payroll Action Forms & input/update ADP new hires, terms and daily changes to
ensure accurate, up-to-date information is available for payroll and management.
Process forms and respond to written and oral inquiries regarding verification of employment,
wages, unemployment compensation and worker's compensation claims, in a manner which is
consistent and ensure that liability is minimized.
Maintain employee records, files and the human resource office systems.
Compile various corporate reports and property reports to provide management with accurate
information and comply with corporate policies and procedures as well as government laws and
regulations.
Qualifications
Education/Formal Training
Four-year college degree or equivalent experience/education preferred.
Experience
Five years of employment in human resources or related field.
Proven successful implementation of people resource process.
Union experiences a plus.
Knowledge/Skills
Superior communication skills. Manage ideas and decision-making with creativity and innovation.
Proven ability to negotiate, convince, sell and influence professionals and/or guests.
Bi-lingual fluency preferred.
Must be hospitality oriented.
Must possess ability to work under pressure.
Strong skill at completing multiple tasks simultaneously.
Ability to work both strategically and tactically in a fast-paced high energy environment.
Ability to discern/resolve employee complaints, issues and participation in meetings for feedback.
Vision required in review preparation of all documentation -applications, write-ups, reviews.
Excellent speech communication skills required for communicating benefits policy, provide testimony training.
Excellent comprehension and literacy required for review and preparation of all documentation.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Lifting/pushing/pulling/carrying -approximately 5%. Bending/kneeling -to get files -5% annually.
Mobility -40% of 10 hour day is spent around the hotel.
Continuous standing -during training and lobby lizard duty.
No climbing required.
Driving -occasionally to attend hearings and recruitment activities.
Environment
95% indoor office
Benefits
$50 discounted Tri-Met monthly pass
Drastically reduced hotel rates for you and your friends & family at Marriott Hotels
Sage Restaurant Concepts discounts (The Original Dinerant, Departure, Urban Farmer)
Unlimited paid time off
Paid Sick Time
Paid Holidays
Medical, Vision & Dental Insurance
Complimentary Parking at Hotel Garage
Referral Bonus Eligible
Auto-ApplyChef de Cuisine
Portland, OR job
Why us?
The Bidwell Hotel and High Horse Restaurant + Bar is seeking a Chef de Cuisine to join our team in serving guests with creativity and passion.
The Bidwell is a luxury hotel in downtown Portland offering guests easy access to the city's shopping, dining, and top attractions. Those seeking a quintessentially Portland flavor enjoy our hip High Horse Restaurant and Bar featuring an elevated selection of regionally inspired food and drinks. When a relaxing oasis is the destination, our exclusive M Club Lounge is the perfect spacious yet cozy refuge. Groups are served with VIP status in our event space, and private dining room. Our staff is tuned in to discover how we can personalize the guest experience to put The Bidwell and High Horse Restaurant + Bar among great memories shared and repeated.
Job Overview
Manage the kitchen staff in the daily production, preparation and presentation of all food restaurant and room service in a safe, sanitary work environment which conforms to all standards and regulations and achieves profitable, competitive, quality products. Responsible for managing the daily operations of the kitchen. Monitors food and labor costs. Assists Executive Chef in creating and implementing menu and production changes.
Responsibilities
Manage the daily production, preparation and presentation of all food for the hotel's restaurant(s) and room service to ensure a quality, consistent product is produced which conforms to all franchise standards.
Manage human resources in the production and preparation areas of the kitchen in order to attract, retain and motivate the employees while providing a safe work environment; interview, hire, schedule, train, develop, empower, coach and counsel, recommend and conduct performance and salary reviews, provide open communication, recommend discipline and termination, as appropriate.
Schedule and manage the maintenance/sanitation of the kitchen, equipment and related areas to ensure a healthy, safe work environment which meets/exceeds federal, state, corporate and franchise standards and regulations.
Monitor, analyze and control all labor and food costs; prepare the appropriate reports, charts and schedules to ensure budgets are met/exceeded while quality is maintained/improved.
Promote the Accident Prevention Program to minimize liabilities and related expenses.
Qualifications
Education/Formal Training
High school education or equivalent.
Experience
Experience required by position is from one to two full years of employment in a related position with this company or other organization(s).
Knowledge/Skills
Requires advanced knowledge of the principles and practices within the food profession.
This includes experiential knowledge required for management of people and/or complex problems and food and beverage management.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Lifting, pushing, pulling and carrying: All of these functions are essential primarily because of the heavy production associated with Banquets.
Items include food, small equipment -75% of the time.
Bending of the knees does become necessary when using the lower oven for cooking, 5-10 times a day.
Mobility -full range of mobility and the ability to travel 30-50 feet on a regular basis throughout the day.
Continuous standing -during preparation, during service hours or during expediting, usually all day.
Must have moderate hearing to hear equipment timers and communicate with other staff.
Must have excellent vision to see that product is prepared appropriately.
Must have moderate comprehension and literacy to read use records and all special requests.
Environment
Inside 100% of 8 hour shift. Going in the freezer temperatures can be -10 degrees. On the front line, temperatures can be over 100 degrees.
Benefits
$50 discounted Tri-Met monthly pass
Drastically reduced hotel rates for you and your friends & family at Marriott Hotels
Sage Restaurant Concepts discounts (The Original Dinerant, Departure, Urban Farmer)
Unlimited paid time off
Paid Sick Time
Paid Holidays
Medical, Vision & Dental Insurance
Complimentary Parking at Hotel Garage
Referral Bonus Eligible
Auto-ApplyNight Auditor
Portland, OR job
Why us?
The Courtyard Portland City Center is seeking a Night Auditor to join our team in serving guests with creativity and passion.
Work where you belong!
As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences.
We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We're not afraid to forge our own path. After all, it's what industry leaders do. That's why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do-it's really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us!
Job Overview
Audit, balance and report on the various areas of the hotel (e.g. food and beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information and to ensure company and Hotel policies and procedures are followed and to prevent fraud. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.
Responsibilities
Audit, balance and report on all food and beverage outlets (e.g. restaurants, lounges, banquets, room service) cash and credit operations to include but not limited to checks, over/short figures/tally sheets, deposits, counts, house charges, promotional materials, postings, etc. and reset all registers to ensure accurate, timely information.
Audit, balance, post and report on the front desk to include but not limited to; room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc., to ensure accuracy and verify proper cash handling procedures are followed.
Audit, balance and prepare, verify and report on Room information to provide rooms management with a picture of how they are performing. Prepare and input statistics and income journal sheets for preparation of daily reports.
Balance and close all bank ticket codes, daily.
Run night audit final after insuring all revenues are in balance nightly.
Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested.
Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell.
Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone.
Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service.
Perform the duties of a Front Desk Clerk including express checkouts.
Qualifications
Education/Formal Training
High school education or equivalent experience.
Experience
Accounting background preferred, but not required.
Knowledge/Skills
Ability to operate personal computer, cash register and calculator.
Ability to compile facts and figures.
Telephone and guest relations etiquette and skills.
Moderate hearing required to communicate with guests.
Excellent vision required for viewing of CRT screen.
Excellent speech communication skills required to communicate with guests over the telephone.
Excellent comprehension and literacy required for reading daily reports, numbers, etc.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing,
Mobility - must be able to reach all areas of hotel to assist clients.
Prolonged standing.
Occasional carrying and lifting of files and office items up to 25 lbs.
Environment
Prolonged standing at indoor, thermostatically climate-controlled work station under florescent lighting. Work inside 95%
Benefits
The Perks:
$50 discounted Tri-Met monthly pass
Drastically reduced hotel rates for you and your friends & family at Marriott Hotels
Sage Restaurant Concepts discounts (The Original Dinerant, Departure, Urban Farmer)
2 weeks vacation
1 week sick time
Referral Bonus Eligible
At Sage we create a culture of belonging. Our team members serve with creativity, and passion. Sage associates execute unforgettable experiences and take pride in our communities. We set new standards in hospitality.
Salary USD $19.00 - USD $19.50 /Hr.
Auto-ApplyAccounting Manager
Portland, OR job
Why us?
We are looking for a new Accounting Manager for The Hotel Zags. Stylish, inviting, and convenient to lively local attractions, The Hotel Zags is an oasis all its own, offering a hospitality experience enlivened by natural beauty and the quirky culture of the city around it. Boutique in size and independent in nature, The Hotel Zags is located in the Fountain District, a hidden gem of Portland's downtown district.
From its vibrant color schemes, modern furnishings, and large picture windows that perfectly frame views of the city and the hotel's courtyard, the hotel brings the outdoors inside. Designed with stone-covered walkways, the hotel entrance is also framed by a Living Wall robust with plant life to mirror the nearby Columbia River Gorge. Though the property has a style and energy all its own, The Hotel Zags is all about the city around it.
Job Overview
The Accounting Manager maintains the property's Income Audit, Accounts Receivable, Accounts Payable, Payroll System, and General Cashier functions in a timely, accurate manner in accordance with accounting policies and procedures. Sort documents and post debits/credits to proper accounts. Verify amounts and codes on various forms for accuracy. Balance entries and make necessary corrections. Maintain and make necessary adjustments to records and/or logs such as journals, payroll/time reports, or property records. Verify and reconcile simple bank statements or department records.
Responsibilities
Work in conjunction with the night auditors and department managers to maximize revenues and ensure accuracy of postings through processing the income audit daily.
Work closely with sales managers to ensure accurate/timely group billing and follow up with and manage hotel A/R aging.
Assist in training of accounting practices within other departments to ensure understanding of SOPs and compliance audit requirements.
Analyze financial data and resolve discrepancies and provide open communications and recommendations for changes and efficiencies as appropriate.
Create and delivery of payroll and daily revenue reports to department managers. Follow up on discrepancies of reports.
Balance, reconcile and close various daily accounts and prepare the daily statements to provide accurate, timely information to management while ensuring proper controls are maintained.
Respond to customer issues/complaints/problems in a quick efficient manner to maintain a high level of customer satisfaction and quality service.
Prepare reports and communications to the Controller, Assistant Controller and other Hotel Executive Committee members on revenue issues/problems and other pertinent information.
Process payroll to meet compliance standards and deadlines.
Input and reconcile daily tip reporting.
Distribution of payroll to comply with standards and deadlines.
Maintains a friendly, cheerful and courteous manner at all times.
Qualifications
Education/Formal Training
A four-year college degree (Accounting preferred) or equivalent education/experience.
Experience
One to two full years of employment in related position with this company or other organizations.
Knowledge/Skills
Requires thorough knowledge of the practices and procedures of the accounting and hospitality professions.
Requires knowledge of the hotels and company policies and procedures and the ability to determine course of action based on these guidelines.
Ability to compile facts and figures.
Prefer intermediate MicroSoft Office skills. Excel and Word.
Requires ability to investigate and analyze current activities and/or information involving readily available data and indicating logical conclusions and recommendations.
Ability to make decisions based on general policies and procedures.
Ability to operate a computer and calculator.
Must be able to understand and follow verbal/written instructions, communicate both verbally and in writing, utilize analytical thought processes, understand verbal/written technical and mechanical instruction, and be highly organized.
Must have ability to communicate effectively and courteously with employees, guests and contractors in writing, via telephone and in person.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to train and deal with management, employees.
Ability to read and comprehend reports, computer, ledgers etc.
Limited lifting, pushing, pulling, carrying up to 15-20 lbs. Generally boxes, computer equipment.
Limited bending/kneeling required when arranging supplies or equipment.
Mobility -limited mobility between offices and departments. No continuous standing required. No climbing or driving required.
Environment
Work inside 100% of work period.
Benefits
The Hotel Zags offers perks that are comparable to progressive employers.
Unlimited time off per Sage policy and manager approval
Medical, Vision, Dental and Retirement Benefits:
Eligible to enroll in medical insurance with employer covering up to 70% of premiums with wellness credit
Eligible to enroll in dental insurance with employer contribution towards premiums & vision insurance
Eligible to participate in the Company's 401(k) program with up to 4% employer match, meeting safe harbor requirements and no vesting period
Eligible to enroll in Health Savings Accounts (HSA) with qualifying medical plans and receive up to $1000 company contribution
Eligible to enroll in Health, Dependent and Commuter Flexible Spending Accounts (FSA)
Company paid Basic Life and AD&D insurance coverage, with option to enroll in supplemental coverage
Eligible to enroll for short-term and long-term disability insurance coverage
Eligible to purchase Pet Insurance, Accidental Insurance, Critical Insurance and Hospital Indemnity Insurance
WINFertility guidance for those enrolled in Sage medical plan
Other Benefits:
$50 TriMet monthly subsidy or parking stipend
Calm Health Application Subscription
Employee assistance program
Paid time off for vacation, sick time, and holidays
Tuition Reimbursement of up to $2,000 per calendar year
Great discounts on Hotels, Restaurants, and much more
Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral
Bold. Bright. Caring. Energetic. Driven. Strategic. Daring. To deliver the type of outstanding experience we aim to provide our guests, we need remarkable individuals who are passionate and committed to making a difference. If this sounds like you, then explore the career positions at Sage Hospitality that await you.
Salary USD $60,000.00 - USD $70,000.00 /Yr.
Auto-ApplyHotel Bartender
Innventures Hotel Mgmt Co job in Hillsboro, OR
Our Story :
If you are looking for a career where you feel supported, then apply now! InnVentures has a reputation for offering a compassionate, caring and fun workplace. Our culture is sustained by service-oriented employees who care about each other, our guests and the communities where we live. We currently manage 40+ Marriott, Hilton, Hyatt and IHG brand hotels in 10 states.
We only have 3 rules at InnVentures. (We can teach you the rest!)
Rule #1 - Do everything you can for the customer!
Rule #2 - Bring a good attitude to work with you every day and take pride in your work!
Rule #3 - Have FUN!
WHY WORK AT ONE OF OUR HOTELS?
Fun, team-oriented environment
Full-time and part-time positions available to meet your needs
Great opportunities for growth
Community Involvement
Discounted hotel stays
Recognition and awards
Paid time off
BENEFITS:
We offer eligible employees a number of benefits to enhance their health and well-being:
Group insurance, including medical, dental, vision and company-paid life insurance
Paid time off including up to 40 hours vacation days, sick/ wellness leave and 7 holidays
Company-matched 401(k) plan
Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account
Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more!
Get paid daily with our Daily Pay Program!
JOB OVERVIEW - BARTENDER:
Apply your passion for mixology and your attentive personality to create memorable guest experiences! As a Bartender, your role is to ensure our guests enjoy a quality food and beverage experience that will allow them to lift their glass and cheers to a successful stay. Your ability to operate in a fast paced environment while engaging in meaningful conversation with our guests will support our mission of building guest loyalty.
A TYPICAL DAY:
Serve guests in the bar, restaurant and room service attentively and efficiently.
Mix ingredients to prepare cocktails and other drinks. Serve wine, beer and non-alcoholic beverages. Serve food prepared in the restaurant as needed.
Offer both flexibility and creativity to meet guest requests.
Complete guest orders and accurately collect payments.
Clean and wash bar ware, utensils and bar area. Restock and prep bar items as needed.
Assist with quality, cleanliness and organization of the bar, restaurant and kitchen.
Assist with inventory, ordering and receiving of all food and beverage items.
Support the goals of the hotel through teamwork and collaboration with all departments.
REQUIREMENTS:
Previous food and beverage and/or serving experience is required. Some locations may require bartending experience specifically. To be successful in this role, you need strong verbal and written communication skills. You must be able to read, write, type and use basic technology. This job requires you to stand and move around for an entire shift and you also must be able to lift at least 25 pounds. You must be able to obtain a Food Handler's Permit and Alcohol Server's Permit. Applicants must be available to work evenings, weekends and holidays.
POTENTIAL CAREER PATH:
Food & Beverage Supervisor - Food & Beverage Manager
InnVentures IVI L.P. is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of InnVentures to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver's license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories, consistent with legal requirements.
Auto-ApplyWhy us?
The Bidwell Hotel and High Horse Restaurant + Bar is seeking a Bar Manager to join our team in serving guests with creativity and passion.
The Bidwell is a luxury hotel in downtown Portland offering guests easy access to the city's shopping, dining, and top attractions. Those seeking a quintessentially Portland flavor enjoy our hip High Horse Restaurant and Bar featuring an elevated selection of regionally inspired food and drinks. When a relaxing oasis is the destination, our exclusive M Club Lounge is the perfect spacious yet cozy refuge. Groups are served with VIP status in our event space, and private dining room. Our staff is tuned in to discover how we can personalize the guest experience to put The Bidwell and High Horse Restaurant + Bar among great memories shared and repeated.
Job Overview
Plan and manage the bar and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals. Position is responsible for the short-term planning and daily operations of the bar and lounge.
Responsibilities
Manage the associates in the various outlets in order to attract, retain and motivate the employees; hire, schedule, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communications and recommend discipline and termination, as appropriate.
Implement company programs and manage the operations of the bar and any other food and beverage outlet as required to ensure compliance with SOPs, safety regulations and federal, state and local regulations to ensure an optimal level of service, quality and hospitality are provided to the guest(s).
Forecast, implement, monitor, control and report on the various outlet budgets and their components (labor costs, food costs, beverage costs, supplies, equipment, etc.) to maximize revenue and minimize expenses while ensuring adequate supplies and staff are on hand to provide top quality customer service.
Respond to customer trends, needs, issues, comments and problems to ensure a quality experience and enhance future sales prospects.
Create, recommend and implement promotions, displays, buffet presentations and ideas to capture more in-house guests and a larger share of the local market.
Monitor inventory of beverages to ensure adequate stock is maintained and to prevent excess pours or misuse
Monitor and control the maintenance/sanitation of the various outlet areas and equipment to protect the assets, comply with regulations and ensure quality service.
Qualifications
Education/Formal Training
More than two years of post-high school education.
Experience
Two to three full years of full employment in a related position with this company or other organization(s).
Knowledge/Skills
Requires thorough knowledge of the restaurant/hotel practices and procedures in order to perform non-repetitive analytical work. May require knowledge of policies and procedures and the ability to determine course of action based on these guidelines.
Supervision/management communication skills are required.
Requires ability to investigate and analyze current activities or information and make logical conclusions and recommendations.
Ability to make occasional decisions which are generally guided by established policy and procedures.
Excellent comprehension for assisting with guest and associate matters. Interpreting instructions from superiors.
Excellent vision required for seating guests, expediting food, cleaning equipment, reading floor plans, charts, schedules.
Must have excellent oral communication for communicating with guests and associates, issuing instructions and communicating policies.
Excellent comprehension required to read and implement policies and procedures; writing schedules and reading forecast and SOPs.
Must have knowledge of chemicals/agents for training purposes.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to lift, push, pull and carry tables, chairs, trays, plates, and chaffing dishes on a daily basis, 20 -40 lbs.
Bending -Bend to pick up dropped items as needed. Bend to assist in serving food or getting supplies. No kneeling required.
Mobility -95% of shift covering all areas of outlets supervising.
Continuous standing to assist at hostess station -minimal stationary standing.
Climbing stairs -varies by location.
No driving required.
Environment
Inside 95% of work day. Temperatures can exceed 100 degrees if working at location with outside dining facilities and when assisting in kitchen
Benefits
$50 discounted Tri-Met monthly pass
Drastically reduced hotel rates for you and your friends & family at Marriott Hotels
Sage Restaurant Concepts discounts (The Original Dinerant, Departure, Urban Farmer)
Unlimited paid time off
Paid Sick Time
Paid Holidays
Medical, Vision & Dental Insurance
Complimentary Parking at Hotel Garage
Referral Bonus Eligible
Auto-ApplyHotel Cook
Innventures Hotel Mgmt Co job in Tigard, OR
Our Story :
If you are looking for a career where you feel supported, then apply now! InnVentures has a reputation for offering a compassionate, caring and fun workplace. Our culture is sustained by service-oriented employees who care about each other, our guests and the communities where we live. We currently manage 40+ Marriott, Hilton, Hyatt and IHG brand hotels in 10 states.
We only have 3 rules at InnVentures. (We can teach you the rest!)
Rule #1 - Do everything you can for the customer!
Rule #2 - Bring a good attitude to work with you every day and take pride in your work!
Rule #3 - Have FUN!
WHY WORK AT ONE OF OUR HOTELS?
Fun, team-oriented environment
Full-time and part-time positions available to meet your needs
Great opportunities for growth
Community Involvement
Discounted hotel stays
Recognition and awards
Paid time off
BENEFITS:
We offer eligible employees a number of benefits to enhance their health and well-being:
Group insurance, including medical, dental, vision and company-paid life insurance
Paid time off including up to 40 hours vacation days, sick/ wellness leave and 7 holidays
Company-matched 401(k) plan
Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account
? Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more!
Get paid daily with our Daily Pay Program!
JOB OVERVIEW - COOK:
Apply your passion for food and your attention to detail to create memorable guest experiences! As a Cook, your role is to ensure our guests enjoy a quality dining experience that will allow them to be productive and stay strong when they are away from home. Your ability to deliver a consistent and extraordinary food product will support our mission to build guest loyalty.
A TYPICAL DAY:
Plan and prepare various food items and meals for the restaurant and catered functions.
Oversee food cost and portion control without sacrificing quality.
Creatively accommodate special requests from guests.
Ensure food deliveries are timely, accurate and meet presentation standards.
Assist with quality, cleanliness and organization of the restaurant and kitchen.
Assist with inventory, ordering and receiving of all food and beverage items.
Maintain and enforce sanitation and safety standards with anyone entering the kitchen area.
Support the goals of the hotel through teamwork and collaboration with all departments.
REQUIREMENTS:
Previous food handling or prep/line experience is required. Some locations may require prior cook experience. To be successful in this role, you need strong verbal and written communication skills. You must be able to read, write, type and use basic technology. This job requires you to stand and move around for an entire shift and you also must be able to lift at least 25 pounds. You must be able to obtain a Food Handler's Permit. Applicants must have a flexible schedule and be willing to work morning, evening and weekend shifts.
POTENTIAL CAREER PATH:
Server - Food and Beverage Supervisor
InnVentures IVI L.P. is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of InnVentures to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver's license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories, consistent with legal requirements.
Auto-ApplyHotel Front Desk Agent
Innventures Hotel Mgmt Co job in Portland, OR
Our Story :
If you are looking for a career where you feel supported, then apply now! InnVentures has a reputation for offering a compassionate, caring and fun workplace. Our culture is sustained by service-oriented employees who care about each other, our guests and the communities where we live. We currently manage 40+ Marriott, Hilton, Hyatt and IHG brand hotels in 10 states.
We only have 3 rules at InnVentures. (We can teach you the rest!)
Rule #1 - Do everything you can for the customer!
Rule #2 - Bring a good attitude to work with you every day and take pride in your work!
Rule #3 - Have FUN!
WHY WORK AT ONE OF OUR HOTELS?
Fun, team-oriented environment
Full-time and part-time positions available to meet your needs
Great opportunities for growth
Community Involvement
Discounted hotel stays
Recognition and awards
Paid time off
BENEFITS:
We offer eligible employees a number of benefits to enhance their health and well-being:
Group insurance, including medical, dental, vision and company-paid life insurance
Paid time off including up to 40 hours vacation days, sick/ wellness leave and 7 holidays
Company-matched 401(k) plan
Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account
Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more!
Get paid daily with our Daily Pay Program!
JOB OVERVIEW - FRONT DESK AGENT
Apply your outgoing personality and ability to connect with others to create memorable guest experiences! As a Front Desk Agent, you will be the first impression for our guests upon arrival and throughout their stay you will build lasting impressions and gain loyal guests by handling all questions, requests and complaints promptly and courteously.
A TYPICAL DAY:
Ensure that all guests receive a friendly, efficient and error-free check-in and check-out experience.
Handle continuous requests in a fast paced environment by coordinating with other departments to ensure all guest requests are met.
Answer questions regarding the local area and facilities and be able to give proper directions and resources to positively influence each guest's stay.
Demonstrate proper phone etiquette including transferring calls, taking messages and making reservations.
Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts.
Support the goals of the hotel through teamwork and collaboration with all departments.
REQUIREMENTS:
Previous customer service experience where you have been guest facing in a fast-paced environment is ideal. To be successful in this role, you need strong verbal and written communication skills. You must be able to read, write, type and use basic technology. This job requires you to stand for an entire shift and you also must be able to lift at least 25 pounds. Applicants must be available to work evenings, weekends and holidays.
POTENTIAL CAREER PATH:
Front Office Supervisor or Sales Coordinator - Front Office Manager or Administrative Assistant
InnVentures IVI L.P. is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of InnVentures to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver's license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories, consistent with legal requirements.
Auto-ApplyBanquet Captain
Portland, OR job
Why us?
The Bidwell Hotel and High Horse Restaruant + Bar is seeking a part-time Banquet Captain to join our team in serving guests with creativity and passion!
Work Where You Belong! The Bidwell is a luxury hotel in downtown Portland offering guests easy access to the city's shopping, dining, and top attractions including Powell's Bookstore, Multnomah Falls, and Pearl District. Foodies can tour the 100s of restaurants and bars right around the corner along with parks and outdoor spaces. Try our hip High Horse restaurant and bar featuring views of Portland's Theater district and an elevated selection of regionally inspired food and drinks or unwind at our spacious M Club lounge. Each spacious room offers a stunning view of the city, mountains or beautiful West Hills and features state-of-the-art amenities including a 65-inch HDTV and complimentary Wi-Fi. Hotel amenities include refillable water stations on every floor, a fitness center with Peloton bikes and TRX equipment
As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences.
We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We're not afraid to forge our own path. After all, it's what industry leaders do. That's why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do-it's really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us!
Job Overview
Set-up, maintain and break down buffet for breakfast, lunch and/or dinner in a safe, accident-free manner. Assist the guests as needed to ensure that all foods are properly served.
Responsibilities
Read BEO and know how to complete a set-up.
Set tables in assigned area correctly and uniformly.
Keep station neat and clean while servicing guest per established policies and procedures.
Able to work flexible shifts to consist of mornings, afternoons, evenings, weekend and holidays.
Set tables in assigned area correctly and uniformly.
Keep station neat and clean while servicing guest per established policies and procedures.
Use proper in-room clearing and tray jacks.
Break down buffets or other special food service tables and equipment.
Assist Banquet Captain in setting up/breaking down buffet or other special food service tables and equipment.
Greet and serve guests following guidelines set by the policies/procedures regarding the service of food and beverage.
Keep kitchen area & all storage areas clean according to policies set forth by management.
Clearly and timely communicate needs and concerns to Banquet Captain and/or Manager/Director
Hours: Flexible; scheduled days and times may vary based on need.
Complete all set-up and closing duties. Set-up table according to procedures, with table cloth, skirting, food and utensils.
Maintain buffet table throughout the day, have all food items and utensils out on time and inform manager or hostess of any additional items needed on the table.
Assist guests; help serve as needed and respond to questions using suggestive selling techniques.
Clean off buffet table including putting all utensils, food and other items back in the appropriate place in the kitchen.
Polish up mirrored buspans and coffee urn on a daily basis and put back in dry storage. Perform sidework duties as needed.
Qualifications
Education/Formal Training
High school education or equivalent.
Experience
One to two years in a related position with this company or other organization(s).
Knowledge/Skills
Must have basic knowledge of customer service principles, food service function, and restaurant and kitchen operations.
Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Lifting trays, dish racks, glass racks, etc. 20 -40 lbs. Pushing carts, Queen Marys, hotbox, portable bar 50 -100 lbs.
Carrying trays, dish racks, glass racks, etc using both hands at 20 -40 lbs.
Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages.
Bending/kneeling: Ability to bend to lower level cabinets and lift trays.
Mobility: Maneuver in narrow areas and between seated guests. Continuous standing required to service guest functions; 100% of the time scheduled. Climbing approximately 12 steps 20% of 8 hours.
No driving required.
Must have moderate comprehension and literacy to read use records and all special requests.
Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate.
Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks.
Environment
Physically strenuous: prolonged standing, walking, lifting and carrying throughout entire shift in 95% indoor environment. Going in the freezer temperatures can be -10 degrees.
Benefits
Paid time off for sick time
Employee Assistance Program
Tuition Reimbursement
Discounted parking or TriMet pass
Great discounts on Hotels, Restaurants, and much more.
Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.
Auto-ApplyBanquet Manager
Portland, OR job
Why us?
Come join the award-winning team at The Nines, A Luxury Collection Hotel, Portland as a Banquet Manager. The perfect candidate is passionate about service and creating indigenous experiences for each guest or event! Poised in the heart of the city's center within the walls of one of Portland's most beloved landmarks, the stately Meier & Frank Building, the Nines Hotel honors the structures storied past, both in its striking decor and impeccable service.
As part of Sage Restaurant Concepts, we focus on providing a luxurious experience catered to the needs of each specific event in our 14,000 square feet of Banquet and Convention space. We connect the people that live and work in the communities we serve by providing highly designed, innovative, locally focused food and beverage experiences for all event types.
Job Overview
The Banquet Manager is responsible for overseeing the successful operation of the Banquets Department. This role ensures that all banquet functions are executed with professionalism, in alignment with hotel standards, and with a focus on maximizing profitability. The Banquet Manager leads, motivates, and empowers associates while serving as the primary liaison between the banquet department and all other hotel departments. Exceptional leadership, communication, and team-building skills are essential to drive associate engagement, interdepartmental collaboration, and guest satisfaction.
Responsibilities
Oversee daily banquet operations to ensure compliance with SOPs, Banquet Event Orders (BEOs), safety regulations, and brand standards, delivering optimal service, quality, and hospitality.
Meet with clients to review BEOs, address changes or concerns, and ensure seamless execution and guest satisfaction.
Review and finalize banquet checks for accuracy, secure client signatures, and ensure timely payment.
Accurately calculate and prepare daily gratuities and payroll, submitting reports promptly to the Controller's office.
Maintain cleanliness, sanitation, and proper functioning of banquet areas and equipment, protecting assets and ensuring readiness for service.
Analyze BEOs, interpret requirements, and execute accurate room setups in accordance with event specifications.
Set banquet tables and service areas consistently and uniformly, ensuring adherence to presentation standards.
Communicate effectively with clients, managers, and associates to confirm room setups, staffing, menus, equipment, and supplies meet or exceed expectations.
Work a flexible schedule, including mornings, afternoons, evenings, weekends, and holidays as required by business needs.
Create and review schedules, allocate resources, and coordinate workflows to ensure quality execution of daily events.
Monitor and control banquet budgets, including labor, beverage, supplies, and equipment, aligning with event budgets to maximize revenue and minimize costs while maintaining service quality.
Implement company and brand programs, proactively resolve operational challenges, and ensure compliance with safety, security, and quality standards.
Qualifications
Education/Formal Training
One to two years of post high school education.
Experience
Two to three years in a related position with this company or other organization(s).
Knowledge/Skills
Advanced knowledge of catering operations and food & beverage principles and practices.
Proven experience in managing people, solving complex problems, driving sales, and overseeing food & beverage operations.
Strong analytical skills with the ability to evaluate data, identify trends, and recommend logical solutions.
Excellent communication skills, including verbal interaction with guests and associates and clear written communication for BEOs, reports, and payroll.
Strong attention to detail, with the ability to review setups, ensure accuracy in financial processes, and maintain high service standards.
Ability to meet the physical demands of the role, including clear hearing and vision required to support guest interaction and event execution.
Physical Demands
The physical demands described here are representative of those required to successfully perform the essential functions of this role. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions.
Ability to lift, push, pull, and carry tables, chairs, and boxes weighing up to 50 lbs., occasionally.
Bending and kneeling is needed for tasks such as taping cords, skirting tables, and post-function cleanup.
Full mobility to service clients at a moment's notice across variable distances
Continuous standing for function observation and client site inspections
Ability to climb stairs (up to 55 steps) approximately 3-5% of an 8-10-hour shift.
Environment
Physically demanding role requiring prolonged standing, walking, lifting, and carrying throughout the shift.
Approximately 70% of the 8-10-hour shift is spent indoors and 30% outdoors.
Exposure to varying and sometimes extreme temperatures, including summer heat of 95°F or higher and winter cold.
Benefits
The Nines offers perks that are comparable to progressive employers.
Unlimited time off per Sage policy and manager approval
Medical, Vision, Dental and Retirement Benefits:
Eligible to enroll in medical insurance with employer covering up to 70% of premiums with wellness credit
Eligible to enroll in dental insurance with employer contribution towards premiums & vision insurance
Eligible to participate in the Company's 401(k) program with up to 4% employer match, meeting safe harbor requirements and no vesting period
Eligible to enroll in Health Savings Accounts (HSA) with qualifying medical plans and receive up to $1000 company contribution
Eligible to enroll in Health, Dependent and Commuter Flexible Spending Accounts (FSA)
Company paid Basic Life and AD&D insurance coverage, with option to enroll in supplemental coverage
Eligible to enroll for short-term and long-term disability insurance coverage
Eligible to purchase Pet Insurance, Accidental Insurance, Critical Insurance and Hospital Indemnity Insurance
WINFertility guidance for those enrolled in Sage medical plan
Other Benefits:
All associates can enjoy our complimentary cafeteria
$50 TriMet monthly subsidy or parking stipend
Calm Health Application Subscription
Employee assistance program
Paid time off for vacation, sick time, and holidays
Tuition Reimbursement of up to $2,000 per calendar year
Great discounts on Hotels, Restaurants, and much more
Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral
Bold. Bright. Caring. Energetic. Driven. Strategic. Daring. To deliver the type of outstanding experience we aim to provide our guests, we need remarkable individuals who are passionate and committed to making a difference. If this sounds like you, then explore the career positions at Sage Hospitality that await you.
Salary USD $70,000.00 - USD $75,000.00 /Yr.
Auto-ApplyHotel Front Office Manager
Innventures Hotel Mgmt Co job in Beaverton, OR
REQUIREMENTS:
Previous hotel front desk experience is required, along with lead or supervisor responsibilities. To be successful in this role, you need strong verbal and written communication skills. You must be able to read, write, type and use basic technology. This job requires you to stand for an entire shift and you also must be able to lift at least 25 pounds. Applicants must be available to work evenings, weekends and holidays.
Prior hotel management experience preferred.
JOB OVERVIEW - Front Office Manager:
Apply your outgoing personality and ability to connect with others to create memorable guest experiences! As a Front Office Manager, you will be the first impression for our guests upon arrival and throughout their stay you will lead by example and champion the front desk staff to build lasting impressions and guest loyalty.
Our Story :
If you are looking for a career where you feel supported, then apply now! InnVentures has a reputation for offering a compassionate, caring and fun workplace. Our culture is sustained by service-oriented employees who care about each other, our guests and the communities where we live. We currently manage 40+ Marriott, Hilton, Hyatt and IHG brand hotels in 10 states.
We only have 3 rules at InnVentures. (We can teach you the rest!)
Rule #1 - Do everything you can for the customer!
Rule #2 - Bring a good attitude to work with you every day and take pride in your work!
Rule #3 - Have FUN!
WHY WORK AT ONE OF OUR HOTELS?
Fun, team-oriented environment
Full-time and part-time positions available to meet your needs
Great opportunities for growth
Community Involvement
Discounted hotel stays
Recognition and awards
Paid time off
BENEFITS:
We offer eligible employees a number of benefits to enhance their health and well-being:
Group insurance, including medical, dental, vision and company-paid life insurance
Paid time off including up to 80 hours vacation days, sick/ wellness leave and 8 holidays
Company-matched 401(k) plan
Bonus Plan
Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account
Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more!
Get paid daily with our Daily Pay Program!
A TYPICAL DAY:
Oversee hiring, training, coaching, mentoring and scheduling for the front office team.
Proactively garner relationships with long term and repeat guests to develop loyalty and maintain a high level of satisfaction.
Apply problem solving skills to resolve guest issues to their satisfaction.
Supervise ordering and inventory for front office supplies within a set budget.
Handle continuous requests in a fast-paced environment by coordinating with other departments to ensure all guest requests are met.
Ensure all front desk checklists and procedures are followed and review daily work to confirm it is error-free.
Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts.
Support the goals of the hotel through teamwork and collaboration with all departments.
POTENTIAL CAREER PATH:
Operations Manager or Sales Manager - Assistant General Manager
InnVentures IVI L.P. is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of InnVentures to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver's license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories, consistent with legal requirements.
Auto-ApplySenior Sales Manager
Portland, OR job
Why us?
We are looking for a new Senior Sales Manager for The Hotel Zags. Stylish, inviting, and convenient to lively local attractions, The Hotel Zags is an oasis all its own, offering a hospitality experience enlivened by natural beauty and the quirky culture of the city around it. Boutique in size and independent in nature, The Hotel Zags is located in the Fountain District, a hidden gem of Portland's downtown district.
From its vibrant color schemes, modern furnishings, and large picture windows that perfectly frame views of the city and the hotel's courtyard, the hotel brings the outdoors inside. Designed with stone-covered walkways, the hotel entrance is also framed by a Living Wall robust with plant life to mirror the nearby Columbia River Gorge. Though the property has a style and energy all its own, The Hotel Zags is all about the city around it.
Job Overview
The Senior Sales Manager meets and exceeds revenue goals by developing new accounts and growing current hotel accounts in a profitable and win-win selling approach.
Responsibilities
Direct Sales:
Targets results-oriented high revenue potential sales calls to ensure a successful direct sales program, in accordance with goals established by department budget and marketing plan. Must have own reliable transportation and possess a valid state drivers license in order to make sales calls.
Key Account Management:
Maximizes current hotel key accounts by identifying and capturing those that offer revenue growth.
New Account Development:
Captures competitor's accounts through networking, research and reader board surveys in order to target and solicit those most probable to generate new business.
Acquires referrals from existing accounts: Follows up on all leads within 48 hours of receipt in an effort to create new business for the hotel, and, when appropriate, sends leads to other Sage hotels.
Plans and implements an on-going Targeted Account Development "hit list" in order to create new revenue and acquire valuable hotel contacts, and contracts.
Continually targets and prospects for new business through telemarketing, individual creativity and innovation.
Yield Management:
Utilizes yield management techniques by profitably negotiating room rates and function space commitments in order to enhance the hotel's financial performance.
Account Service and Management:
Maintains well-documented, accurate, organized and up-to-date file management system in order to serve client and employer in the most expedient, organized and knowledgeable manner.
Develops strong customer relationships through frequent communication and the use of professional, courteous and ethical interpersonal interaction.
Develops customer profiles and maintains an effective trace system, including trace dates and references, in order to best meet client needs, resulting in superior account service and increased revenues. Promptly follows-up on all customer needs and inquiries in an efficient and expedient manner.
Product Knowledge:
Conducts research, surveys, personal investigation and studies market place and territory in order to effectively capitalize on the hotel's strengths and competitor's weaknesses and capabilities.
Time Management:
Focuses on revenue-producing activity and maximizes selling time by dedicating a minimum 90% work time on direct sales efforts.
Professionalism: Controls expenses while traveling on the property's behalf in order to minimize department and hotel costs.
Represents themselves, the hotel and Sage Development Resources, Inc. with the highest level of integrity and professionalism, a service-focused approach, and a caring, sincere attitude at all times.
Exhibits a positive and involved team attitude to all hotel departments and maintains open communications with all co-workers for the best overall performance of the hotel.
Displays a neat, clean, and business-like appearance at all times.
Qualifications
Education/Formal Training
Minimum of high school diploma or equivalent.
Experience
Six months minimum in sales, customer service related position or hotel experience preferred.
Knowledge/Skills
Requires knowledge of advanced sales techniques.
Requires yield management experience.
Requires highly developed customer service skills.
Requires ability hear, speak, read and write English fluently. Requires 12th grade level mathematics, spelling and reading skills.
Requires effective business writing skills.
Must have dexterity/mobility to meet clients on and off premises, to tour property and attend functions, to climb stairs, use door keys and operate basic office equipment.
Vision to read fine print and computer screens, to see colors, to observe rooms in poorly lit conditions.
Understand and follow verbal/written instructions.
Work on more than one task at a time.
Develop strong internal and customer relationships.
Set and manage priorities and plan activities in advance.
Solve problems and make sound business decisions.
Respond to coaching, feedback and training. Strong and effective sales skills.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bending/kneeling - repeated bending and kneeling required while filing
Mobility - must be able to reach all areas of hotel to assist clients.
Occasional standing. Occasional carrying and lifting of files and office items up to 25 lbs.
Environment
General office and hotel environment
Benefits
The Hotel Zags offers perks that are comparable to progressive employers.
Unlimited time off per Sage policy and manager approval
Medical, Vision, Dental and Retirement Benefits:
Eligible to enroll in medical insurance with employer covering up to 70% of premiums with wellness credit
Eligible to enroll in dental insurance with employer contribution towards premiums & vision insurance
Eligible to participate in the Company's 401(k) program with up to 4% employer match, meeting safe harbor requirements and no vesting period
Eligible to enroll in Health Savings Accounts (HSA) with qualifying medical plans and receive up to $1000 company contribution
Eligible to enroll in Health, Dependent and Commuter Flexible Spending Accounts (FSA)
Company paid Basic Life and AD&D insurance coverage, with option to enroll in supplemental coverage
Eligible to enroll for short-term and long-term disability insurance coverage
Eligible to purchase Pet Insurance, Accidental Insurance, Critical Insurance and Hospital Indemnity Insurance
WINFertility guidance for those enrolled in Sage medical plan
Other Benefits:
$50 TriMet monthly subsidy or parking stipend
Calm Health Application Subscription
Employee assistance program
Paid time off for vacation, sick time, and holidays
Tuition Reimbursement of up to $2,000 per calendar year
Great discounts on Hotels, Restaurants, and much more
Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral
Bold. Bright. Caring. Energetic. Driven. Strategic. Daring. To deliver the type of outstanding experience we aim to provide our guests, we need remarkable individuals who are passionate and committed to making a difference. If this sounds like you, then explore the career positions at Sage Hospitality that await you.
Auto-Apply