LanceSoft jobs in Concord, CA

We are seeking a dedicated team member to join our Hardware Manufacturing Team. In this role, you will align, calibrate, and execute test methods of varying complexity based on operational plans and customer demand. The ideal candidate thrives in a team-oriented, goal-focused environment and is committed to quality, safety, and continuous improvement. The team operates using Daily Management principles, providing ongoing guidance and feedback while maintaining focus on daily, monthly, and quarterly objectives. You will follow established operating procedures, maintain accurate training and production records, ensure smooth material flow, and complete work orders on time. Key Responsibilities: Read, comprehend, and follow detailed work instructions and procedures with a strong emphasis on quality. Execute the daily production plan while meeting due-date, quality, and performance standards. Train to Standard Operating Procedures (SOPs) and follow engineering drawings, work orders, and verbal/written specifications in a regulated manufacturing environment. Perform assembly tasks according to established SOPs with supervision. Troubleshoot issues as they arise, escalating when necessary. Ensure compliance with FDA Quality System Regulations (QSR), Good Manufacturing Practices (GMP), and ISO requirements. Collaborate and communicate effectively with cross-functional teams to ensure high-quality results. Recommend improvements to production methods, workflows, equipment efficiency, and product quality. Learn and participate in lean manufacturing principles. Maintain a safe, clean, and organized work environment by following all safety rules and procedures. Train new team members on equipment, work procedures, and production processes as needed. Complete required paperwork, maintain accurate production records, and update status of work. Must be able to read, write, and speak fluent English. Use Microsoft applications to support production and documentation needs. Leadership & Behavioral Competencies: Strong decision-making skills and the ability to prioritize tasks effectively. Ability to thrive in a diverse environment where both individual contribution and teamwork are valued. Physical Demands: Regularly required to stand for prolonged periods. Frequent use of hands for handling materials and equipment;reaching above shoulder height and below the waist. Must be able to lift up to 30 lbs using proper lifting techniques. Ability to maneuver assembly components repetitively with attention to efficiency and quality. Frequent standing (approximately 80%), bending, kneeling, lifting, and sitting as needed to meet production requirements. Must be able to read and speak English. Education & Experience: High school diploma or equivalent. 0-2 years of relevant experience required. Experience in a regulated manufacturing environment (FDA, ISO, etc.) is preferred.

Looking for a workplace where people realize their full potential, are recognized for the impact they make, and enjoy the company of the peers they work with? Welcome to Zensar! Read on for more details on the role and about us. Job Title: Director -Customer Success - Life sciences Location: Redwood city, CA Position type: Fulltime What's this role about? The Director of Customer Success will lead a high-performing team dedicated to ensuring exceptional client experiences and driving measurable outcomes for life sciences organizations. This role is pivotal in building long-term strategic client-partnerships, maximizing customer value, and supporting business growth through proactive engagement and consultative guidance. *Description for Internal Candidates Key Responsibilities: Customer Relationship Management: Act as the voice of the customer internally, to influence service & operational enhancements Serve as the executive sponsor for key accounts Set and maintain client expectations Ensure alignment between client objectives and service delivery Build and maintain strong relationships with senior stakeholders Strategic Leadership: Develop and execute a comprehensive customer success strategy aligned with organizational goals. Partner with Sales, Delivery & Operations teams to ensure seamless onboarding, delivery/adoption, and retention. Leverage data-driven insights to identify trends, risks, and opportunities for upsell and cross-sell. Operational Excellence: Implement scalable processes and tools to improve efficiency and customer experience. Establish KPIs and performance metrics to measure service performance and customer satisfaction. Establish the client-governance model and lead facilitation of quarterly business reviews with the client Drive continuous improvement initiatives across the customer lifecycle. Measurable KPIs: Revenue Growth from Existing Accounts: Drive 10-20% YoY growth through upsell/cross-sell initiatives. Customer Health Score: Maintain an average health score of 8/10 or higher across all accounts. Client Team Performance: Achieve 100% completion of quarterly success plans and maintain employee engagement scores above 80%. Qualifications: Education: Bachelor's degree in Life Sciences, Business, or related field; advanced degree (MBA, MS) preferred. Experience: 10+ years in Customer Success, Account Management, or Consulting within the life sciences industry. 10+ years in Pharmaceutical or Life Sciences industry. 10+ years providing IT-related services or performing IT-related functions within Life Sciences industry Proven track record of managing enterprise-level clients and delivering measurable business outcomes. Strong leadership experience with ability to build and scale teams. Skills: Deep understanding of pharmaceutical/biotech market dynamics and regulatory environment. Exceptional written & verbal communication, negotiation, and executive presence. Analytical mindset with proficiency in CRM and customer success platforms Advantage Zensar We are a digital solutions and technology services company that partners with global organizations across industries to achieve digital transformation. With a strong track record of innovation, investment in digital solutions, and commitment to client success, at Zensar, you can help clients achieve new thresholds of performance. A subsidiary of RPG Group, Zensar has its HQ in India, and offices across the world, including Mexico, South Africa, UK and USA. Zensar is all about celebrating individuality, creativity, innovation, and flexibility. We hire based on values, talent, and the potential necessary to fill a given job profile, irrespective of nationality, sexuality, race, color, and creed. We also put in policies to empower this assorted talent pool with the right environment for growth. At Zensar, you Grow, Own, Achieve, Learn. Learn more about our culture: ***************************************** Ready to #ExperienceZensar? Begin your application by clicking on the ‘Apply Online' button below. Be sure to have your resume handy! If you're having trouble applying, drop a line to ******************.

Looking for a workplace where people realize their full potential, are recognized for the impact they make, and enjoy the company of the peers they work with? Welcome to Zensar! Read on for more details on the role and about us. Job Title: Director -Customer Success - Life sciences Location: Redwood city, CA Position type: Fulltime What's this role about? The Director of Customer Success will lead a high-performing team dedicated to ensuring exceptional client experiences and driving measurable outcomes for life sciences organizations. This role is pivotal in building long-term strategic client-partnerships, maximizing customer value, and supporting business growth through proactive engagement and consultative guidance. *Description for Internal Candidates Key Responsibilities: Customer Relationship Management: Act as the voice of the customer internally, to influence service & operational enhancements Serve as the executive sponsor for key accounts Set and maintain client expectations Ensure alignment between client objectives and service delivery Build and maintain strong relationships with senior stakeholders Strategic Leadership: Develop and execute a comprehensive customer success strategy aligned with organizational goals. Partner with Sales, Delivery & Operations teams to ensure seamless onboarding, delivery/adoption, and retention. Leverage data-driven insights to identify trends, risks, and opportunities for upsell and cross-sell. Operational Excellence: Implement scalable processes and tools to improve efficiency and customer experience. Establish KPIs and performance metrics to measure service performance and customer satisfaction. Establish the client-governance model and lead facilitation of quarterly business reviews with the client Drive continuous improvement initiatives across the customer lifecycle. Measurable KPIs: Revenue Growth from Existing Accounts: Drive 10-20% YoY growth through upsell/cross-sell initiatives. Customer Health Score: Maintain an average health score of 8/10 or higher across all accounts. Client Team Performance: Achieve 100% completion of quarterly success plans and maintain employee engagement scores above 80%. Qualifications: Education: Bachelor's degree in Life Sciences, Business, or related field; advanced degree (MBA, MS) preferred. Experience: 10+ years in Customer Success, Account Management, or Consulting within the life sciences industry. 10+ years in Pharmaceutical or Life Sciences industry. 10+ years providing IT-related services or performing IT-related functions within Life Sciences industry Proven track record of managing enterprise-level clients and delivering measurable business outcomes. Strong leadership experience with ability to build and scale teams. Skills: Deep understanding of pharmaceutical/biotech market dynamics and regulatory environment. Exceptional written & verbal communication, negotiation, and executive presence. Analytical mindset with proficiency in CRM and customer success platforms Advantage Zensar We are a digital solutions and technology services company that partners with global organizations across industries to achieve digital transformation. With a strong track record of innovation, investment in digital solutions, and commitment to client success, at Zensar, you can help clients achieve new thresholds of performance. A subsidiary of RPG Group, Zensar has its HQ in India, and offices across the world, including Mexico, South Africa, UK and USA. Zensar is all about celebrating individuality, creativity, innovation, and flexibility. We hire based on values, talent, and the potential necessary to fill a given job profile, irrespective of nationality, sexuality, race, color, and creed. We also put in policies to empower this assorted talent pool with the right environment for growth. At Zensar, you Grow, Own, Achieve, Learn. Learn more about our culture: ***************************************** Ready to #ExperienceZensar? Begin your application by clicking on the ‘Apply Online' button below. Be sure to have your resume handy! If you're having trouble applying, drop a line to ******************.

Looking for a workplace where people realize their full potential, are recognized for the impact they make, and enjoy the company of the peers they work with? Welcome to Zensar! Read on for more details on the role and about us. Job Title: Director -Customer Success - Life sciences Location: Redwood city, CA Position type: Fulltime What's this role about? The Director of Customer Success will lead a high-performing team dedicated to ensuring exceptional client experiences and driving measurable outcomes for life sciences organizations. This role is pivotal in building long-term strategic client-partnerships, maximizing customer value, and supporting business growth through proactive engagement and consultative guidance. *Description for Internal Candidates Key Responsibilities: Customer Relationship Management: Act as the voice of the customer internally, to influence service & operational enhancements Serve as the executive sponsor for key accounts Set and maintain client expectations Ensure alignment between client objectives and service delivery Build and maintain strong relationships with senior stakeholders Strategic Leadership: Develop and execute a comprehensive customer success strategy aligned with organizational goals. Partner with Sales, Delivery & Operations teams to ensure seamless onboarding, delivery/adoption, and retention. Leverage data-driven insights to identify trends, risks, and opportunities for upsell and cross-sell. Operational Excellence: Implement scalable processes and tools to improve efficiency and customer experience. Establish KPIs and performance metrics to measure service performance and customer satisfaction. Establish the client-governance model and lead facilitation of quarterly business reviews with the client Drive continuous improvement initiatives across the customer lifecycle. Measurable KPIs: Revenue Growth from Existing Accounts: Drive 10-20% YoY growth through upsell/cross-sell initiatives. Customer Health Score: Maintain an average health score of 8/10 or higher across all accounts. Client Team Performance: Achieve 100% completion of quarterly success plans and maintain employee engagement scores above 80%. Qualifications: Education: Bachelor's degree in Life Sciences, Business, or related field; advanced degree (MBA, MS) preferred. Experience: 10+ years in Customer Success, Account Management, or Consulting within the life sciences industry. 10+ years in Pharmaceutical or Life Sciences industry. 10+ years providing IT-related services or performing IT-related functions within Life Sciences industry Proven track record of managing enterprise-level clients and delivering measurable business outcomes. Strong leadership experience with ability to build and scale teams. Skills: Deep understanding of pharmaceutical/biotech market dynamics and regulatory environment. Exceptional written & verbal communication, negotiation, and executive presence. Analytical mindset with proficiency in CRM and customer success platforms Advantage Zensar We are a digital solutions and technology services company that partners with global organizations across industries to achieve digital transformation. With a strong track record of innovation, investment in digital solutions, and commitment to client success, at Zensar, you can help clients achieve new thresholds of performance. A subsidiary of RPG Group, Zensar has its HQ in India, and offices across the world, including Mexico, South Africa, UK and USA. Zensar is all about celebrating individuality, creativity, innovation, and flexibility. We hire based on values, talent, and the potential necessary to fill a given job profile, irrespective of nationality, sexuality, race, color, and creed. We also put in policies to empower this assorted talent pool with the right environment for growth. At Zensar, you Grow, Own, Achieve, Learn. Learn more about our culture: ***************************************** Ready to #ExperienceZensar? Begin your application by clicking on the ‘Apply Online' button below. Be sure to have your resume handy! If you're having trouble applying, drop a line to ******************.

Looking for a workplace where people realize their full potential, are recognized for the impact they make, and enjoy the company of the peers they work with? Welcome to Zensar! Read on for more details on the role and about us. Zensar is offering an excellent opportunity for an "EUC Architect" to advance your career and achieve your goals. Their amazing benefits include a competitive salary, strong benefits package, and a friendly work environment. Role: EUCArchitect Location: Sunnyvale, CA (Onsite - Hybrid 3 Days Work from Office) Salary: $150K + Benefits. The EUC Architect will be responsible for designing, assessing, and enhancing the organization's endpoint security posture across laptops, desktops, mobile devices, servers, and VMs. This role ensures alignment of endpoint operations, policies, and enforcement mechanisms with industry standards (NIST), organizational security policies, and regulatory requirements. The ideal candidate has deep experience with EDR/XDR, AV, MDM/Intune, device compliance, endpoint hardening, and integration with SIEM/SOAR/AD environments. Key Responsibilities: Endpoint Security Architecture & Design Review and enhance endpoint architecture, including AV, EDR solutions. Evaluate endpoint configuration, control enforcement, coverage, and security baselines. Assess integration of endpoint platforms with SIEM, SOAR, Active Directory, Intune/MDM, and CMDB. Review architectural components, telemetry flow, and sensor deployment methodology. Validate data exchange between endpoint security tools and central monitoring systems. 2. Policy & Governance Ensure endpoint security operations align with organizational security policies. Review and update endpoint security policies aligned with NIST standards. Validate roles & responsibilities across IT, SecOps, and endpoint management teams. Evaluate policy coverage including patching, EDR/AV, device onboarding, and compliance. 3. Endpoint Operations & Integration Assess GPOs, MDM/Intune policies, device configuration profiles, and enforcement controls. Review endpoint discovery & profiling mechanisms to identify unmanaged/rogue devices. Validate tagging, categorization, and asset mapping across EDR platforms and CMDB. Check integration with NAC, SIEM, AD, vulnerability management, and patching tools. 4. Risk Management, Patching & Compliance Review patch management and vulnerability remediation processes across endpoints. Verify endpoint compliance monitoring, dashboards, and alerting workflows. Assess patching SLAs, automation processes, and compliance reporting. Skills & Qualifications Technical Skills Strong expertise in EDR/XDR platforms (e.g., CrowdStrike, Defender for Endpoint, Trellix, SentinelOne). Hands-on experience with Intune/MDM, SCCM, JAMF, or similar device management tools. Solid understanding of SIEM/SOAR platforms and AD integration. Strong knowledge of NIST CSF, NIST 800-53/171, CIS benchmarks, and endpoint hardening. Familiarity with NAC, vulnerability management, and patching tools (Tenable, Qualys, BigFix, etc.). Experience designing endpoint security architectures for large enterprises.

Looking for a workplace where people realize their full potential, are recognized for the impact they make, and enjoy the company of the peers they work with? Welcome to Zensar! Read on for more details on the role and about us. Job Title: Director -Customer Success - Life sciences Location: Redwood city, CA Position type: Fulltime What's this role about? The Director of Customer Success will lead a high-performing team dedicated to ensuring exceptional client experiences and driving measurable outcomes for life sciences organizations. This role is pivotal in building long-term strategic client-partnerships, maximizing customer value, and supporting business growth through proactive engagement and consultative guidance. *Description for Internal Candidates Key Responsibilities: Customer Relationship Management: Act as the voice of the customer internally, to influence service & operational enhancements Serve as the executive sponsor for key accounts Set and maintain client expectations Ensure alignment between client objectives and service delivery Build and maintain strong relationships with senior stakeholders Strategic Leadership: Develop and execute a comprehensive customer success strategy aligned with organizational goals. Partner with Sales, Delivery & Operations teams to ensure seamless onboarding, delivery/adoption, and retention. Leverage data-driven insights to identify trends, risks, and opportunities for upsell and cross-sell. Operational Excellence: Implement scalable processes and tools to improve efficiency and customer experience. Establish KPIs and performance metrics to measure service performance and customer satisfaction. Establish the client-governance model and lead facilitation of quarterly business reviews with the client Drive continuous improvement initiatives across the customer lifecycle. Measurable KPIs: Revenue Growth from Existing Accounts: Drive 10-20% YoY growth through upsell/cross-sell initiatives. Customer Health Score: Maintain an average health score of 8/10 or higher across all accounts. Client Team Performance: Achieve 100% completion of quarterly success plans and maintain employee engagement scores above 80%. Qualifications: Education: Bachelor's degree in Life Sciences, Business, or related field; advanced degree (MBA, MS) preferred. Experience: 10+ years in Customer Success, Account Management, or Consulting within the life sciences industry. 10+ years in Pharmaceutical or Life Sciences industry. 10+ years providing IT-related services or performing IT-related functions within Life Sciences industry Proven track record of managing enterprise-level clients and delivering measurable business outcomes. Strong leadership experience with ability to build and scale teams. Skills: Deep understanding of pharmaceutical/biotech market dynamics and regulatory environment. Exceptional written & verbal communication, negotiation, and executive presence. Analytical mindset with proficiency in CRM and customer success platforms Advantage Zensar We are a digital solutions and technology services company that partners with global organizations across industries to achieve digital transformation. With a strong track record of innovation, investment in digital solutions, and commitment to client success, at Zensar, you can help clients achieve new thresholds of performance. A subsidiary of RPG Group, Zensar has its HQ in India, and offices across the world, including Mexico, South Africa, UK and USA. Zensar is all about celebrating individuality, creativity, innovation, and flexibility. We hire based on values, talent, and the potential necessary to fill a given job profile, irrespective of nationality, sexuality, race, color, and creed. We also put in policies to empower this assorted talent pool with the right environment for growth. At Zensar, you Grow, Own, Achieve, Learn. Learn more about our culture: ***************************************** Ready to #ExperienceZensar? Begin your application by clicking on the ‘Apply Online' button below. Be sure to have your resume handy! If you're having trouble applying, drop a line to ******************.

Client is seeking a Research Associate who will be responsible for the production and purification of antibodies and related therapeutic proteins. Client Biologics Emeryville, CA site, formerly the startup company Redwood Bioscience, has developed a proprietary approach for site-specific bioconjugation to produce next-generation ADCs. This technology, termed SMARTag, is based on use of the aldehyde-tag site-specific protein modification technology and Client s Client conjugation chemistry and proprietary, stable linkers. SMARTag is a clinical-stage technology, with its first Client TRPH-222 in Phase 1 clinical trials. The Client Biologics Emeryville site comprises a close-knit team of scientists working cross-functionally with each other to nimbly achieve our goals and milestones. We are a research site, working to develop therapeutic Client drug candidates for clinical testing. We also continuously strive to improve and expand our technology platform. The team has a focus on publishing results and contributing to the exciting and dynamic field of bioconjugation and drug conjugates. Client is the leading provider of pharmaceutical development services, drug delivery technologies, manufacturing, packaging, and product commercialization services to the global pharmaceutical and biotechnology industry. We employ over 15, 000 people in more than 40 facilities worldwide with reported annual revenues of approximately $1.8 billion. At Client, we take pride in providing a shared commitment to build employee capability, and foster a culture of inclusion, where talent and potential are unleashed, and where employees are committed and engaged to achieve results. Client is committed to a Patient First culture through excellence in quality and compliance, and to the safety of every patient, consumer and client employee. Key Competencies Hands-on experience with cloning, mammalian cell cultures and aseptic techniques are required. Cloning (Gibson assembly), Mini, Maxi, Giga preps, DNA sequence confirmation Support the protein production by small- and large-scale transient transfection. Experience with Vi-CELL, Octet and HPLC is required. Experience in protein characterization assays such as concentration, endotoxin measurement, SDS-PAGE and SEC-HPLC is required. Experience in antibodies and other protein purification techniques is preferred. Experience using AKTA instruments is preferred. Requirements BS in biology, biochemistry, or a related discipline. BS with 0+ years of relevant experience >1 year of experience in a research lab environment, preferably including work under sterile conditions Personal Characteristics The successful candidate must possess the following characteristics: A high degree of personal and professional integrity Strong interpersonal and communication skills Ability to deliver high quality results Thrives in a fast-paced environment Can adjust to changing situations, providing ideas and solutions

Title: USDM Programmer / Data Standards Expert Duration: 6 months Extension: Possible Work Hours: 9: 00 - 5: 00 local time No travel required **Offices in San Bruno and Mountain View CA, Boston MA, Dallas TX, and Raleigh NC. If the candidate is in one of these locations and would like to sit in the office hybrid or full time, they are welcome to do so, but it is not required. Role Overview We are seeking a highly skilled Programmer and USDM (Unified Study Definitions Model) Subject Matter Expert to provide significant domain expertise, drive data mapping between standards, and help define data mapping processes. This role will be critical in supporting the design and implementation of processes that transform study protocols into USDM-compliant representations, enabling interoperability across CTMS, FHIR (both ***'s FHIR model and other industry implementations) and sponsor systems. Key Responsibilities Protocol Ingestion & Transformation Support the transformation of protocol data into USDM-compliant representations that can be consumed by pharma sponsors. Ensure accurate mapping across CTMS, FHIR (*** and industry), and sponsor systems. Sponsor-Ready Deliverables Validate completeness and accuracy of USDM outputs against protocol source documents. Package and deliver USDM representations in formats directly usable by pharma companies. Act as a subject matter expert in explaining how sponsor protocols map into USDM. Data Model Mapping Lead efforts to map internal CTMS models →FHIR →USDM, ensuring interoperability. Build robust pipelines that maintain traceability from PDF protocol →FHIR →USDM. Define standards, templates, and validation checks to ensure consistency across studies. Standards & Process Leadership Serve as the internal authority on USDM concepts (elements, metadata, best practices, processes). Guide prioritization of protocol concepts most critical to sponsors and regulators. Collaborate with Product, Engineering, and other cross-functional stakeholders to align protocol digitization workflows with regulatory and industry standards. Required Qualifications 5-7 years of experience in clinical data standards, data management, or programming within pharma/biotech/clinical research. 2-3 years of hands-on experience with USDM / *** MUST BE EXPERT LEVEL *** Hands-on experience with CTMS systems and FHIR standards, including data model mapping. Practical experience in document parsing, text mining, or NLP/AI for unstructured data ingestion. Strong communication skills, with ability to interface directly with pharma sponsors and explain technical mappings Experience validating structured outputs against sponsor and regulatory requirements. Knowledge of clinical data interoperability frameworks and submission standards. Strong Expertise in CDISC standards (SDTM, ADaM) and regulatory expectations for protocol data. Preferred Qualifications Experience with protocol digitization initiatives in pharma/biotech/clinical research. Strong programming background (Python, SQL, or equivalent) with experience in ETL pipelines and data transformations.

In business since 2000, LanceSoft is a nationally certified Minority Business Enterprise (MBE) that has established itself as a pioneer in providing highly scalable, cost-effective workforce solutions to a diverse set of customers across various industries in the United States. Job Description UI/UX Content Writer/Copy Writer Requirements: • Senior content manager that leverages strong writing, user experience, and editorial skills to craft a variety of deliverables. • Interfaces with PMs, Engineers, subject matter experts, and technical and design professionals to ensure consistency and clarity of message. • Able to lead multiple projects while taking ownership of outcomes and applying creativity and innovative thinking. Areas of expertise include: • Editing Experience • User Experience • UX Writing • Style Guide Development • Content Strategy • Marketing Writing • Writing for Mobile • Proofreading, Copy-editing • Email and help content Additional Information All your information will be kept confidential according to EEO guidelines.

Duration: 02 months Shift: 8am to 5pm Pay Rate: $24 per hour. Work Address: Since the work locations vary day-to-day, there are multiple addresses where the temp could be at in the South Bay and East Bay. This includes customer locations in Menlo Park, Mountain View, San Jose, Santa Clara, Fremont, Oakland, and Livermore. This is not a list of every city, but it covers the furthest locations and some in-between. Driving: No, the contingent worker would not be driving a customer vehicle. In the event that the contingent worker becomes a permanent employee, they would be expected to drive customer vehicles. Interview Type: I plan on doing 2 rounds of interviews. The first one is virtual. If I think they will be a good fit, then we will set up an in-person interview. On a day-to-day basis, the temp will be responsible for supporting multiple customer locations in the South Bay and East Bay. At these customer locations, we have the capability to provide these services: mail, shipping & receiving, copy/production center, reception, hospitality, and conference room setups. The job responsibilities will vary depending on which customer site the temp is at for the day We are also looking for someone who can work by themselves or as part of a team. There are some sites with multiple Ricoh employees, and there are some where there is only 1. They need to be able to absorb the training (take notes, ask questions, etc.), take initiative, etc. This is a temp to perm position, so I am looking to convert the temp to a Ricoh employee after they meet the minimum number of hours. The environments vary, but yes, there are multiple customer sites that require extensive standing and walking. The candidate should also be able to lift 50 pounds without assistance. Each location has free parking available. All my employees in this area drive to work every day. There is mileage reimbursement available. For the mileage, they can get reimbursed after their 15th mile each way of their commute. This is in accordance with our policy for this role. Ex: if their commute is 20 miles each way, they will get reimbursed for 5 miles each way (20-mile commute - first 15 miles of the commute that the temp is responsible for).

Looking for a workplace where people realize their full potential, are recognized for the impact they make, and enjoy the company of the peers they work with? Welcome to Zensar! Read on for more details on the role and about us. Job Title: Director -Customer Success - Life sciences Location: Redwood city, CA Position type: Fulltime What's this role about? The Director of Customer Success will lead a high-performing team dedicated to ensuring exceptional client experiences and driving measurable outcomes for life sciences organizations. This role is pivotal in building long-term strategic client-partnerships, maximizing customer value, and supporting business growth through proactive engagement and consultative guidance. *Description for Internal Candidates Key Responsibilities: Customer Relationship Management: Act as the voice of the customer internally, to influence service & operational enhancements Serve as the executive sponsor for key accounts Set and maintain client expectations Ensure alignment between client objectives and service delivery Build and maintain strong relationships with senior stakeholders Strategic Leadership: Develop and execute a comprehensive customer success strategy aligned with organizational goals. Partner with Sales, Delivery & Operations teams to ensure seamless onboarding, delivery/adoption, and retention. Leverage data-driven insights to identify trends, risks, and opportunities for upsell and cross-sell. Operational Excellence: Implement scalable processes and tools to improve efficiency and customer experience. Establish KPIs and performance metrics to measure service performance and customer satisfaction. Establish the client-governance model and lead facilitation of quarterly business reviews with the client Drive continuous improvement initiatives across the customer lifecycle. Measurable KPIs: Revenue Growth from Existing Accounts: Drive 10-20% YoY growth through upsell/cross-sell initiatives. Customer Health Score: Maintain an average health score of 8/10 or higher across all accounts. Client Team Performance: Achieve 100% completion of quarterly success plans and maintain employee engagement scores above 80%. Qualifications: Education: Bachelor's degree in Life Sciences, Business, or related field; advanced degree (MBA, MS) preferred. Experience: 10+ years in Customer Success, Account Management, or Consulting within the life sciences industry. 10+ years in Pharmaceutical or Life Sciences industry. 10+ years providing IT-related services or performing IT-related functions within Life Sciences industry Proven track record of managing enterprise-level clients and delivering measurable business outcomes. Strong leadership experience with ability to build and scale teams. Skills: Deep understanding of pharmaceutical/biotech market dynamics and regulatory environment. Exceptional written & verbal communication, negotiation, and executive presence. Analytical mindset with proficiency in CRM and customer success platforms Advantage Zensar We are a digital solutions and technology services company that partners with global organizations across industries to achieve digital transformation. With a strong track record of innovation, investment in digital solutions, and commitment to client success, at Zensar, you can help clients achieve new thresholds of performance. A subsidiary of RPG Group, Zensar has its HQ in India, and offices across the world, including Mexico, South Africa, UK and USA. Zensar is all about celebrating individuality, creativity, innovation, and flexibility. We hire based on values, talent, and the potential necessary to fill a given job profile, irrespective of nationality, sexuality, race, color, and creed. We also put in policies to empower this assorted talent pool with the right environment for growth. At Zensar, you Grow, Own, Achieve, Learn. Learn more about our culture: ***************************************** Ready to #ExperienceZensar? Begin your application by clicking on the ‘Apply Online' button below. Be sure to have your resume handy! If you're having trouble applying, drop a line to ******************.

Monday - Friday Schedule 1: 30 PM-10: 00 PM Candidate to be prepared for schedule change after 4 weeks, depending on business needs, and OSW would shift the tour to Sunday-Thursday shift. Sundays are 8: 30 AM-5: 00 PM, and the rest of the week remains at 1: 30 PM-10 PM Onsite (970 Riverside Parkway, West Sacramento, CA 95605) Suite 20 Entry Level. Warehouse experience, packaging, and sorting are desirable but not required. Fast pace and high-volume experience is ideal. Perks: Potential Temp to Hire as a permanent Client employee. High employee engagement with year-round donations, Spirit Weeks, Potlucks, Community Events, and more! Competitive pay, shift differential, and client Total Rewards Package (Medical, PTO/Sick Hours, Tuition Reimbursement, 410k, Employee Stock Program, and more!) Description: The Pharmacy Clerk in the Central Fill Pharmacy packages prescriptions and prepares them for shipping. The role entails several duties which include but are not limited to: packaging and shipping prescriptions, performing process audits, restocking, and cleaning. A Central Fill is production-based based which requires a pharmacy clerk to maintain a consistent and continuous workflow to meet team goals and individual hourly production goals. In addition, has ideal candidate has the ability to work productively either independently or as a team with acute attention to detail while performing repetitive tasks. CAREER LEVEL DESCRIPTION: This is a junior entry-level position where the incumbent is not required to have related work experience. KNOWLEDGE: Limited understanding of technical aspects of job. Will learn job skills and become familiar with company policies through 'on-the-job' training. PROBLEM COMPLEXITY: Involves routine tasks of limited scope associated entirely with own role. Works on clearly defined tasks. MINIM Key Responsibilities (List the top five to seven essential responsibilities in priority order.) 1. Performs prescription packaging that entails handling HIPAA-sensitive information and medication information. 40 2. Performs prescription sortation utilizing handheld scanners. Completes the sortation process by scanning the prescription shipping label barcode and confirming the accurate location by scanning the location bin barcode. After confirmation, the prescription is placed in the accurate bin. 30 3. Performs audits for closed bins: This entails performing a physical count of the closed tote and then comparing the physical count to the tote manifest systematic count. If the count does not match, communication to management is required to rectify the discrepancy. 10 4. Reading and analyzing application screens, and pop-up windows to ensure that all HIPAA-sensitive information is being followed by standard operating procedures. 7 5. Performs chain of custody audit (COC): Records total bins created in the system, by location, for a production day. Ensure that the total tote system count equals the physical count. Responsible for having the pickup driver sign for the correct tote count. 5 6. Performs prescription packaging that entails handling HIPAA-sensitive information and medication information. 5 7. Performs prescription sortation utilizing handheld scanners. Completes the sortation process by scanning the prescription shipping label barcode and confirming the accurate location by scanning the location bin barcode. After confirmation, the prescription is placed in the accurate bin. 3 100% Minimum Job Qualifications (Knowledge, Skills, & Abilities): Education/Training High School Degree or equivalent experience Business Experience One year warehouse, retail or customer service setting Basic computer skills Interaction in a team environment where effective communication is needed tbe successful Specialized Knowledge/Skills Knowledge of federal and state HIPAA laws Follow oral instruction Perform continuous and repetitive work Perform under stress (i.E. Time pressures) Make judgments and/or decisions Switch between various tasks without loss of efficiency or composure Interact appropriately with people in a team environment Basic mathematical skills Operate a pallet jack Operate a hand truck/dolly Operate scanning units Working Conditions: Environment (Office, warehouse, etc.) Large-scale pharmacy/warehouse production environment Exposure cold conditions in refrigerated walk-in station (5%-7% time) Occasional handling of environmentally hazardous medications Physical Requirements (Lifting, standing, etc.) Occasionally, the following physical abilities will be needed: Occasionally lift 10 to 20 lbs Occasionally carry 10 to 20 lbs Stooping, kneeling, crouching Reaching overhead and wrist level Frequently the following physical abilities will be needed Utilizing ladders tretrieve supplies and products Using firm grasps Continuously the following physical abilities will be needed Standing and walking Reading and hearing Reaching at table level Using simple grasps

Title: Sr Technical Solutions Engineer Onsite expectations: Hybrid 3x/week The Workbench Solutions Engineering team engages with all levels of the biomedical research community, from the data stewards who want to share data to the research investigators and their technical teams who want to put data to work. We provide insights and best practices for organizing and managing access to data and work with data scientists to help accelerate their research. The Workbench team is impacting major projects, including NIH AllOfUs and AMP PD. Responsibilities ·Analyze a customer's technical needs to provide recommendations for implementation and train customers and technical partners on how to use Workbench. ·Work with customers to organize, harmonize, and securely share data on Google Cloud Platform and Amazon Web Services, and connect their internal data, tools, and processes to Workbench. ·Build batch workflows and interactive analysis notebooks to process and analyze data at scale. ·Improve product feature offerings by providing feedback to internal cross-functional teams including Product Management, User Experience, and Engineering. ·Support Product and Sales teams, working directly with prospects and partners, to plan and implement both pilot and production projects. Qualifications Minimum qualifications: ·BA/BS degree in Computer Science or a related technical field or equivalent practical experience. ·7+ years of experience working with one or more of the following programming languages: Python and/or Java, and the ability to write SQL queries of modest complexity. ·Demonstrated creative problem-solving approach and strong analytical skills, combined with a strong sense of ownership, and a proactive can-do attitude. ·Passion for using technology to advance biomedical insights and human health. ·Excellent communication and project management skills, with a track record of handling multiple customers and streams of work. Preferred qualifications: ·Experience with public cloud services such as Google Cloud Platform, Amazon Web Services and/or Microsoft Azure. ·Experience working with life science or biomedical research data, running batch workflows or analytical statistical analyses. ·Experience installing common packaged software on Linux. ·Experience building and deploying Docker images.

Perform the daily activities as described below. Basic Purpose: Perform various routine laboratory functions in a precise and accurate fashion to assist the laboratory professional staff and to facilitate production. JOB REQUIREMENTS: Sorting, and receiving specimens in the department. Performs routine instrument maintenance on some equipment. Performs laboratory tasks of centrifuging specimens, printing extra labels, recording data (temperature charts) specimen storage and retrieval. Preparing reagents and or media in the department. Preparing specimens at workstations for testing. (Including building worklists, aliquoting specimens into sample cups, checking specimens for clots and fibrin, inoculation, slide preparation) Performs QA/QC duties as assigned. Resolves pending lists. Finds missing samples. Decontaminates work areas. Performs weekly radioactive wipe tests. Maintains files for department records. Changes gas cylinders. Follows all PPE requirements and all safety regulations. Uses the laboratory computer system as well as operates PCs. Disposes of biohazardous material. Completes training and competency checklists as appropriate. This is not an exhaustive list of all duties and responsibilities, but rather a general description of the work performed by this position. Education: High school diploma or equivalent. Medical assistant training helpful. Math and science courses preferred. Work Experience: None required Special Requirements: Must have the ability to establish work priorities and to handle several tasks for maximum workstation efficiency. Must be able to retain information once learned. Must interact with other coworkers, internal and external customers with courtesy and respect. Key Word Search: laboratory, medical

Cell Line and Cell Culture Development Lab Manager ***, Inc. Is a research-based biopharmaceutical company founded in 1987. Together we deliver life-saving therapies to patients in need. With the commitment and drive you bring to the workplace every day, you will be part of a team that is changing the world and helping millions of people live healthier, more fulfilling lives. Our worldwide staff is a close community where you can see the tangible results of your contributions, where every individual matters, and everyone has a chance to enhance their skills through ongoing development. Our scientific focus has resulted in marketed products that are benefiting hundreds of thousands of people, a pipeline of late-stage drug candidates, and unmatched patient access programs to ensure medications are available to those who could otherwise not afford them. By joining Gilead, you will further our mission to address unmet medical needs and improve life by advancing the care of patients with life-threatening diseases. *** is currently seeking a lab coordinator for the Cell Line and Cell Culture Process Development groups at our Foster City, California location. We are seeking a motivated and organized individual to coordinate lab activities including inventory management, developing and sharing expertise regarding best practice operation of various lab equipment, routine equipment maintenance and cleaning, coordinating lab and equipment service requests, and periodic laboratory-related updates to the broader team. Skills and Responsibilities for Position: Perform periodic routine lab equipment maintenance, basic operations, and/or calibrations. Some instruments include: o Beckman Coulter ViCell XR and BLU Cell Counters o Nova Flex (and Flex2) Cell Culture Analyzer o Siemens RAPIDPoint 500e Blood Gas Analyzer o Advanced Instruments OsmoTECH Pro o Cedex Bio HT o AMBR15 and AMBR250 Carry out pH and dissolved oxygen probe calibrations and maintenance in addition to other parts of benchtop bioreactors Ensure compliance with environmental, health, and safety requirements Oversee timely calibration of pipets Coordinate with site services to manage laboratory consumables and chemical inventory and raw material induction Coordinate with lab personnel to organize and conduct periodic lab cleaning activities, including but not limited to freezers, walk-in cold rooms, and biosafety cabinets Compose and regularly update best practice documentation for lab equipment and basic procedural activities Assist lab personnel in preparing cell culture media/solution, autoclaving equipment, and maintaining incubators Coordinate all instrument induction, connectivity, maintenance, services, and contracts with various other functional groups Communicate successfully with teammates Provide periodic laboratory updates through email communications, report writing, and presentations Evaluate lab management workflows to identify and implement efficiency improvements Coordinate and oversee lab equipment scheduling via lab asset management system and direct communication with support teams. Manage medium- and short-term inventory of raw materials by working closely with vendors and regularly remove expired items from storage Required Knowledge, Experience and Skills: 2+ years of experience with BS degree in a relevant scientific discipline. 0+ years of experience with MS degree in a relevant scientific discipline. Preferred Training and Experience: Experience in lab management and/or supply chain Oversight over or significant participation in lab inventory management, preferably including vendor interactions Performing routine maintenance and calibrations on common bioprocessing analytical equipment, such as cell counters and metabolite analyzers Some experience passaging cells in shake flasks, preparing cell culture media, and building bench scale bioreactors is preferred Experience using basic functions of Microsoft Office and 365 suite tools (primarily Word, Excel, Powerpoint, and Outlook)

Role: Oracle DBA Support Engineer Duration: 6-Months Contract + Extension Pay Range: $65/hr - $70/hr The role of the Support Engineer, Oracle DBA is to provide exceptional remote-based support for complex client environments on Oracle technology including Oracle Core Database, Oracle Database Tools and associated UNIX Administration as part of our global customer support team. The position has the responsibility for researching, troubleshooting issues and support of architectural & performance related improvements for multiple Oracle technology platforms. The role of the Support Engineer, Oracle DBA requires expertise and skills to debug, diagnose & resolve serious issues for complex, integrated platforms in a timely manner. Many of these environments will be configured for high availability, or high-volume mission critical applications. Essential Duties & Responsibilities o Solve complex customer issues using methodical troubleshooting based on expert knowledge of Core Database, Database tools and associated UNIX Administration o Work closely with customers on a daily basis to understand their needs, support business change and deliver a consistently high quality customer experience o Provide remote-based production operational support & guidance for multiple clients using Oracle Technology products o Support client configuration, sharing implementation and best practice advice o Manage one or more key assigned accounts as a single point of client contact and advisor o Be a pro-active contributor to a 24x7x365 running support organization, this will require working flexible hours, including evenings, weekends and holidays and monitoring email regularly outside standard business hours o Collaborate with team members in a virtual team environment to extend field experience to different client situations o Contribute to the development and management of knowledge-sharing methodologies, diagnostic tools, and creative processes, to improve the client experience o Going on Site to various customers Additional Duties & Responsibilities o Mentor and train the other team members in the area of own expertise Education o Bachelor Degree in Computer Science or related field or equivalent experience Experience o 10+ years relevant Oracle Core DBA experience o 3+ years direct support of application end-users in a Corporate environment o Expertise in all major versions of technology stack including Database, iAS, Forms, Reports, PL/SQL, Java, Enterprise Manager, SOA, WebLogic and JVM o Hands-on operational expertise as an Oracle DBA, with technology including RAC, SSO, Dataguard, High Availability and Backup/Recovery o Expertise with Oracle Database 11 & 12, including full life-cycle implementation experience, configuration and administration of the application o Expertise in performance tuning across the entire stack - Knowledge of Oracle maintenance/patching mechanics and EBS architecture o Demonstrable history solving complex problems across multiple modules Skills o Superb trouble-shooting skills and tenacity in problem solving o Passionate focus on customer support and the ability to build long term, successful working relationships with Clients o Deep knowledge of Oracle Database deployment methodologies o Excellent development skills using Oracle toolset and Linux/Python scripts o Excellent interpersonal, presentation and communication skills -verbal & written o Attention to detail and the ability to learn quickly o Extreme focus on Client satisfaction o Ability to work calmly and professionally in high pressure situations o The ability to work remotely from a home based office in a virtual environment Desired Qualifications o Experience with administration, installation and/or debug of other Oracle Technology components would be an advantage such as Fusion Middleware, WebLogic components, Essbase, Golden Gate, OBIEE, OIM - MS SQL, PostgreSQL or Exadata experience while not mandatory, would be useful o A consulting background, while not mandatory, would be useful

Working in a team of media process technicians, media process technician I will manufacture dehydrated and liquid cell culture media. Formulation technician will be able to follow batch record instructions and will be expected to weigh microgram to kilograms quantities of individual raw materials, calibrate equipment, follow safety policies and procedures, operate milling equipment, perform sterile filtration and any other tasks required to complete cell culture media manufacturing. Standard product testing, such as osmolality, pH and turbidity, will also be performed in this job. This position works closely with R&D, procurement, quality, process technology, marketing as well as external and internal customers and vendors RESPONSIBILITIES: Responsible for the staging and compounding of raw materials within weight tolerances (e.G. Micrograms to kilograms), milling, blending, aseptic liquid filling, process control monitoring and documentation of such procedures for manufacturing dehydrated culture media and liquid media in accordance with production schedules following the appropriate GMP and department procedures Completes all required documentation neatly, accurately, and in accordance with GMP. Performs cleaning, inspection, calibration and assists in the maintenance of equipment. Maintains related logs and records. Performs equipment troubleshooting. Handles raw materials per GMP and Safety requirements. Uses equipment such as pipettors, balances, osmometer, turbidimeter and pH meters. Ensure that tasks are performed in a safe and responsible manner to create an injury free and incident free workplace Required to follow through on assigned responsibilities and able to function under supervision. Responsible for promoting positive team environment through good communications and team engagement. May be required to work overtime. Performs other duties as assigned in support of business goals QUALIFICATION REQUIREMENTS: Minimum of High School Diploma or equivalent. Minimum of 6 months experience in a high-paced laboratory environment or manufacturing facility. Equivalent combination of education, training, and relevant work experience maybe considered. Must be able to read, write, and follow testing and inspection procedures. Must be able to maintain neat, accurate and complete records and logs. Mechanical aptitude and ability to disassemble and reassemble various equipment. Good communication skills and ability to work both individually and as part of a team. Flexibility with departmental work schedules including overtime. Must be able to focus with continuous attention to detail. Basic experience in weighing multiple components is required. Basic proficiency with PCs (Personal Computers) and use of Windows applications such as MS Excel, MS Word and MS PPT is required. Statistical analysis using mathematical spreadsheets such as Excel or Minitab is highly desired. Must be able to lift or move approximately 40lbs Employee Benefits: At LanceSoft, full time regular employees who work a minimum of 30 hours a week or more are entitled to the following benefits: Four options of medical Insurance Dental and Vision Insurance 401k Contributions Critical Illness Insurance Voluntary Permanent Life Insurance Accident Insurance Other Employee Perks About LanceSoft LanceSoft is rated as one of the largest staffing firms in the US by SIA. Our mission is to establish global cross-culture human connections that further the careers of our employees and strengthen the businesses of our clients. We are driven to use the power of our global network to connect businesses with the right people, and people with the right businesses without bias. We provide Global Workforce Solutions with a human touch.

As a machinist you will develop and sustain machining processes utilizing cutting edge machine tools such as Swiss Style Lathes, Single and Multi-Turret Lathes, and 3 to 5 axis Milling centers. Working closely with R&D on microwave applications, you will influence designs for mechanical components and assemblies, ensure design for manufacturability, facilitate release and support production. Requirements: We are looking for a highly motivated individual with desire to learn advanced machining skills. This position will require a Career level Machinist with a knack for precision and detail. Must have the willingness to learn, strong teamwork, positive attitude, dedication, and job flexibility are a must. In addition, you will interface with Engineering, Maintenance, and Management as well as production/NPI Schedulers. Experience with any/all the following is highly desired: 3 to 5 axis milling Swiss Style Lathes Mill/Turn Machine Center Advanced Metrology CNC Programming/CAM Programming Software CAD/Solid Modeling Tool Grinding Interpreting specifications including Geometric Dimensioning and Tolerancing (GD&T)

Pay Rate: $30-34/hr on w2. Hours working 8-10 hour days plus weekend. Main hours are Monday thru Friday 3: 30 PM to 1 AM. ( looking for 2 hours OT each day Monday thru Friday and 10 hours on Saturday.) Performs the set-up, calibration, testing and troubleshooting of circuits, components, instruments and mechanical assemblies. Determines and may develop test specifications, methods and procedures from blueprints, drawings and diagrams. Tests and troubleshoots assemblies and/or final systems. May complete rework on assemblies and/or systems as a result of testing. Prepares technical reports summarizing findings and recommending solutions to technical problems. May assist in the selection and set-up of specialized test equipment. Responsibilities: Responsible for performing the set-up, optical alignment, calibration, testing, and troubleshooting of optical systems, circuits, components, instruments, and mechanical assemblies. Tests and troubleshoots assemblies and/or final systems. May complete rework on assemblies and/or systems because of testing. May assist in the selection and set-up of specialized test equipment. Preferred Qualifications: ASEET, BSEET or BSEE and a minimum of 3 years of progressive experience is required. Works on assignments that are extremely complex in nature where independent action and a high degree of initiative are required in resolving problems and developing recommendations. Requires experience in testing digital and/or analog systems. Ability to read complicated drawings and utilize mathematics, handbook formulas, and a variety of precision testing and measuring instruments. Flexible - Inquisitive Individual that welcomes change. Mature - Must handle high pressure situations with levelheaded grace. Autonomous -Able to work in unstructured environments. Team player - Work with multiple teams/management levels to achieve deliverables. Strong Analytical skills - Troubleshooting, project management, business Savvy Strong Interpersonal skills - Friendly, culturally sensitive, highly communicative, non-confrontational, Capable of conflict resolution. 2nd Shift Hours: 3: 30pm-1am + OT as required Typically requires a minimum of 2 - 4 years of progressive