Sr. Learning & Development Specialist
Lancesoft job in Foster City, CA
Title: Sr. Learning & Development Specialist Contract Duration: 12 Months Pay Range: $40.00 - $50.00 USD hourly on W2 Job Responsibilities: This role supports the design, development, implementation, and measurement of onboarding and ongoing training programs for Medical Affairs. The position collaborates closely with the Medical Excellence scientific and capabilities training leads to ensure high-quality, impactful learning experiences. Responsibilities span instructional design, communications, project management, quality assurance, and learning measurement.
Training Program Development
Support the L&D training leads to design and develop Medical Affairs training programs that strengthen scientific acumen, scientific engagement skills, and role-based capabilities of MSLs, Field Leaders, and Strategists
Create, curate and edit training materials, including eLearning modules, slide decks, facilitator guides, PDFs, videos, and other materials
Draft communications such as leaner instructions within the LMS, training notifications, email announcements, and program updates.
Coordinate with Learning Operations and LMS partners to build and deploy programs in the LMS
Ensure alignment with adult learning principles, instructional design best practices, and Medical Affairs role requirements
Instructional Design & Quality Assurance
Apply instructional design best practices to create engaging, learner-centered experiences.
Conduct quality checks on content and delivery to maintain consistency and compliance.
Incorporate feedback loops to continuously improve training effectiveness.
Project Management
Manage timelines, deliverables, and stakeholder communications for multiple training initiatives.
Coordinate internal and external resources, including internal Global and Regional subject matter experts and external vendors.
Measurement & Reporting
Develop pre- and post-training surveys and assessments.
Analyze learning outcomes and generate reports to measure effectiveness against key performance metrics.
Recommend strategies to close capability gaps and optimize training impact.
Required Skills & Experience
Must have experience developing clinical or scientific training (Oncology and/or Virology experience preferred)
Strong instructional design expertise and understanding of adult learning principles.
Excellent writing and communication skills for creating clear, concise training materials and messaging.
Proven project management experience with ability to manage multiple priorities.
Familiarity with scientific environments and ideally Medical Affairs roles (MSLs, Field Leaders, Medical Strategists).
Experience with LMS platforms and learning operations processes.
Ability to work collaboratively with SMEs, vendors, and cross-functional teams.
Education and Experience:
MS/MA and 4 years of experience OR BS/BA and 6 years of experience
Medical or Clinical experience in a corporate setting with an emphasis on Medical Affairs preferred
Fluent English, verbal and written is a key requirement
Lab Operations Specialist
Lancesoft job in Foster City, CA
Cell Line and Cell Culture Development Lab Manager ***, Inc. Is a research-based biopharmaceutical company founded in 1987. Together we deliver life-saving therapies to patients in need. With the commitment and drive you bring to the workplace every day, you will be part of a team that is changing the world and helping millions of people
live healthier, more fulfilling lives. Our worldwide staff is a close community where you can see the
tangible results of your contributions, where every individual matters, and everyone has a chance to
enhance their skills through ongoing development. Our scientific focus has resulted in marketed products
that are benefiting hundreds of thousands of people, a pipeline of late-stage drug candidates, and
unmatched patient access programs to ensure medications are available to those who could otherwise
not afford them. By joining Gilead, you will further our mission to address unmet medical needs and
improve life by advancing the care of patients with life-threatening diseases.
*** is currently seeking a lab coordinator for the Cell Line and Cell Culture Process
Development groups at our Foster City, California location. We are seeking a motivated and organized
individual to coordinate lab activities including inventory management, developing and sharing expertise
regarding best practice operation of various lab equipment, routine equipment maintenance and cleaning,
coordinating lab and equipment service requests, and periodic laboratory-related updates to the broader
team.
Skills and Responsibilities for Position:
Perform periodic routine lab equipment maintenance, basic operations, and/or calibrations.
Some instruments include:
o Beckman Coulter ViCell XR and BLU Cell Counters
o Nova Flex (and Flex2) Cell Culture Analyzer
o Siemens RAPIDPoint 500e Blood Gas Analyzer
o Advanced Instruments OsmoTECH Pro
o Cedex Bio HT
o AMBR15 and AMBR250
Carry out pH and dissolved oxygen probe calibrations and maintenance in addition to other parts
of benchtop bioreactors
Ensure compliance with environmental, health, and safety requirements
Oversee timely calibration of pipets
Coordinate with site services to manage laboratory consumables and chemical inventory and raw
material induction
Coordinate with lab personnel to organize and conduct periodic lab cleaning activities, including
but not limited to freezers, walk-in cold rooms, and biosafety cabinets
Compose and regularly update best practice documentation for lab equipment and basic
procedural activities
Assist lab personnel in preparing cell culture media/solution, autoclaving equipment, and
maintaining incubators
Coordinate all instrument induction, connectivity, maintenance, services, and contracts with
various other functional groups
Communicate successfully with teammates
Provide periodic laboratory updates through email communications, report writing, and
presentations
Evaluate lab management workflows to identify and implement efficiency improvements
Coordinate and oversee lab equipment scheduling via lab asset management system and direct
communication with support teams.
Manage medium- and short-term inventory of raw materials by working closely with vendors and
regularly remove expired items from storage
Required Knowledge, Experience and Skills:
2+ years of experience with BS degree in a relevant scientific discipline.
0+ years of experience with MS degree in a relevant scientific discipline.
Preferred Training and Experience:
Experience in lab management and/or supply chain
Oversight over or significant participation in lab inventory management, preferably including
vendor interactions
Performing routine maintenance and calibrations on common bioprocessing analytical equipment,
such as cell counters and metabolite analyzers
Some experience passaging cells in shake flasks, preparing cell culture media, and building
bench scale bioreactors is preferred
Experience using basic functions of Microsoft Office and 365 suite tools (primarily Word, Excel,
Powerpoint, and Outlook)
Director of Customer success - Life sciences
San Jose, CA job
Looking for a workplace where people realize their full potential, are recognized for the impact they make, and enjoy the company of the peers they work with? Welcome to Zensar! Read on for more details on the role and about us.
Job Title: Director -Customer Success - Life sciences
Location: Redwood city, CA
Position type: Fulltime
What's this role about?
The Director of Customer Success will lead a high-performing team dedicated to ensuring exceptional client experiences and driving measurable outcomes for life sciences organizations. This role is pivotal in building long-term strategic client-partnerships, maximizing customer value, and supporting business growth through proactive engagement and consultative guidance.
*Description for Internal Candidates
Key Responsibilities:
Customer Relationship Management:
Act as the voice of the customer internally, to influence service & operational enhancements
Serve as the executive sponsor for key accounts
Set and maintain client expectations
Ensure alignment between client objectives and service delivery
Build and maintain strong relationships with senior stakeholders
Strategic Leadership:
Develop and execute a comprehensive customer success strategy aligned with organizational goals.
Partner with Sales, Delivery & Operations teams to ensure seamless onboarding, delivery/adoption, and retention.
Leverage data-driven insights to identify trends, risks, and opportunities for upsell and cross-sell.
Operational Excellence:
Implement scalable processes and tools to improve efficiency and customer experience.
Establish KPIs and performance metrics to measure service performance and customer satisfaction.
Establish the client-governance model and lead facilitation of quarterly business reviews with the client
Drive continuous improvement initiatives across the customer lifecycle.
Measurable KPIs:
Revenue Growth from Existing Accounts: Drive 10-20% YoY growth through upsell/cross-sell initiatives.
Customer Health Score: Maintain an average health score of 8/10 or higher across all accounts.
Client Team Performance: Achieve 100% completion of quarterly success plans and maintain employee engagement scores above 80%.
Qualifications:
Education:
Bachelor's degree in Life Sciences, Business, or related field; advanced degree (MBA, MS) preferred.
Experience:
10+ years in Customer Success, Account Management, or Consulting within the life sciences industry.
10+ years in Pharmaceutical or Life Sciences industry.
10+ years providing IT-related services or performing IT-related functions within Life Sciences industry
Proven track record of managing enterprise-level clients and delivering measurable business outcomes.
Strong leadership experience with ability to build and scale teams.
Skills:
Deep understanding of pharmaceutical/biotech market dynamics and regulatory environment.
Exceptional written & verbal communication, negotiation, and executive presence.
Analytical mindset with proficiency in CRM and customer success platforms
Advantage Zensar
We are a digital solutions and technology services company that partners with global organizations across industries to achieve digital transformation. With a strong track record of innovation, investment in digital solutions, and commitment to client success, at Zensar, you can help clients achieve new thresholds of performance. A subsidiary of RPG Group, Zensar has its HQ in India, and offices across the world, including Mexico, South Africa, UK and USA.
Zensar is all about celebrating individuality, creativity, innovation, and flexibility. We hire based on values, talent, and the potential necessary to fill a given job profile, irrespective of nationality, sexuality, race, color, and creed. We also put in policies to empower this assorted talent pool with the right environment for growth.
At Zensar, you Grow, Own, Achieve, Learn.
Learn more about our culture: *****************************************
Ready to #ExperienceZensar?
Begin your application by clicking on the ‘Apply Online' button below.
Be sure to have your resume handy!
If you're having trouble applying, drop a line to ******************.
Design Program Manager - Wearables Design Systems
Burlingame, CA job
5+ years of experience as a producer, project manager, or program manager supporting product design teams with a background in consumer electronics, hardware or digital products.
Experience working with product designers to improve the efficiency and effectiveness of design team workflows and outcomes, especially for UI input projects.
Experience working with 2D and 3D artists, Creative Director and Designers.
Experience working on design systems
Experience collaborating with cross-functional teams (engineering, product management, content design, user research, etc.).
Track record of operating independently, being detail-oriented, and delivering results in a highly organized manner.
Ability to thrive in a fast-paced environment with independent time management, task prioritization, and a drive to identify problems and work towards solutions.
Provide flexible processes that meet team needs and help keep work on track.
Experience working with product design teams at scale.
Proficiency with professional project management tools for tracking design work, resource allocation, and reporting.
Comfortable working in environments with ambiguity and rapid change.
Experience using data to identify problems and communicate solutions.
EUC Architect
Sunnyvale, CA job
Looking for a workplace where people realize their full potential, are recognized for the impact they make, and enjoy the company of the peers they work with? Welcome to Zensar! Read on for more details on the role and about us.
Zensar is offering an excellent opportunity for an "EUC Architect" to advance your career and achieve your goals. Their amazing benefits include a competitive salary, strong benefits package, and a friendly work environment.
Role: EUCArchitect
Location: Sunnyvale, CA (Onsite - Hybrid 3 Days Work from Office)
Salary: $150K + Benefits.
The EUC Architect will be responsible for designing, assessing, and enhancing the organization's endpoint security posture across laptops, desktops, mobile devices, servers, and VMs. This role ensures alignment of endpoint operations, policies, and enforcement mechanisms with industry standards (NIST), organizational security policies, and regulatory requirements. The ideal candidate has deep experience with EDR/XDR, AV, MDM/Intune, device compliance, endpoint hardening, and integration with SIEM/SOAR/AD environments.
Key Responsibilities:
Endpoint Security Architecture & Design
Review and enhance endpoint architecture, including AV, EDR solutions.
Evaluate endpoint configuration, control enforcement, coverage, and security baselines.
Assess integration of endpoint platforms with SIEM, SOAR, Active Directory, Intune/MDM, and CMDB.
Review architectural components, telemetry flow, and sensor deployment methodology.
Validate data exchange between endpoint security tools and central monitoring systems.
2. Policy & Governance
Ensure endpoint security operations align with organizational security policies.
Review and update endpoint security policies aligned with NIST standards.
Validate roles & responsibilities across IT, SecOps, and endpoint management teams.
Evaluate policy coverage including patching, EDR/AV, device onboarding, and compliance.
3. Endpoint Operations & Integration
Assess GPOs, MDM/Intune policies, device configuration profiles, and enforcement controls.
Review endpoint discovery & profiling mechanisms to identify unmanaged/rogue devices.
Validate tagging, categorization, and asset mapping across EDR platforms and CMDB.
Check integration with NAC, SIEM, AD, vulnerability management, and patching tools.
4. Risk Management, Patching & Compliance
Review patch management and vulnerability remediation processes across endpoints.
Verify endpoint compliance monitoring, dashboards, and alerting workflows.
Assess patching SLAs, automation processes, and compliance reporting.
Skills & Qualifications
Technical Skills
Strong expertise in EDR/XDR platforms (e.g., CrowdStrike, Defender for Endpoint, Trellix, SentinelOne).
Hands-on experience with Intune/MDM, SCCM, JAMF, or similar device management tools.
Solid understanding of SIEM/SOAR platforms and AD integration.
Strong knowledge of NIST CSF, NIST 800-53/171, CIS benchmarks, and endpoint hardening.
Familiarity with NAC, vulnerability management, and patching tools (Tenable, Qualys, BigFix, etc.).
Experience designing endpoint security architectures for large enterprises.
Director of Customer success - Life sciences
Santa Clara, CA job
Looking for a workplace where people realize their full potential, are recognized for the impact they make, and enjoy the company of the peers they work with? Welcome to Zensar! Read on for more details on the role and about us.
Job Title: Director -Customer Success - Life sciences
Location: Redwood city, CA
Position type: Fulltime
What's this role about?
The Director of Customer Success will lead a high-performing team dedicated to ensuring exceptional client experiences and driving measurable outcomes for life sciences organizations. This role is pivotal in building long-term strategic client-partnerships, maximizing customer value, and supporting business growth through proactive engagement and consultative guidance.
*Description for Internal Candidates
Key Responsibilities:
Customer Relationship Management:
Act as the voice of the customer internally, to influence service & operational enhancements
Serve as the executive sponsor for key accounts
Set and maintain client expectations
Ensure alignment between client objectives and service delivery
Build and maintain strong relationships with senior stakeholders
Strategic Leadership:
Develop and execute a comprehensive customer success strategy aligned with organizational goals.
Partner with Sales, Delivery & Operations teams to ensure seamless onboarding, delivery/adoption, and retention.
Leverage data-driven insights to identify trends, risks, and opportunities for upsell and cross-sell.
Operational Excellence:
Implement scalable processes and tools to improve efficiency and customer experience.
Establish KPIs and performance metrics to measure service performance and customer satisfaction.
Establish the client-governance model and lead facilitation of quarterly business reviews with the client
Drive continuous improvement initiatives across the customer lifecycle.
Measurable KPIs:
Revenue Growth from Existing Accounts: Drive 10-20% YoY growth through upsell/cross-sell initiatives.
Customer Health Score: Maintain an average health score of 8/10 or higher across all accounts.
Client Team Performance: Achieve 100% completion of quarterly success plans and maintain employee engagement scores above 80%.
Qualifications:
Education:
Bachelor's degree in Life Sciences, Business, or related field; advanced degree (MBA, MS) preferred.
Experience:
10+ years in Customer Success, Account Management, or Consulting within the life sciences industry.
10+ years in Pharmaceutical or Life Sciences industry.
10+ years providing IT-related services or performing IT-related functions within Life Sciences industry
Proven track record of managing enterprise-level clients and delivering measurable business outcomes.
Strong leadership experience with ability to build and scale teams.
Skills:
Deep understanding of pharmaceutical/biotech market dynamics and regulatory environment.
Exceptional written & verbal communication, negotiation, and executive presence.
Analytical mindset with proficiency in CRM and customer success platforms
Advantage Zensar
We are a digital solutions and technology services company that partners with global organizations across industries to achieve digital transformation. With a strong track record of innovation, investment in digital solutions, and commitment to client success, at Zensar, you can help clients achieve new thresholds of performance. A subsidiary of RPG Group, Zensar has its HQ in India, and offices across the world, including Mexico, South Africa, UK and USA.
Zensar is all about celebrating individuality, creativity, innovation, and flexibility. We hire based on values, talent, and the potential necessary to fill a given job profile, irrespective of nationality, sexuality, race, color, and creed. We also put in policies to empower this assorted talent pool with the right environment for growth.
At Zensar, you Grow, Own, Achieve, Learn.
Learn more about our culture: *****************************************
Ready to #ExperienceZensar?
Begin your application by clicking on the ‘Apply Online' button below.
Be sure to have your resume handy!
If you're having trouble applying, drop a line to ******************.
Area Customer Service Coordinator
Lancesoft job in San Jose, CA
Duration: 02 months Shift: 8am to 5pm Pay Rate: $24 per hour. Work Address: Since the work locations vary day-to-day, there are multiple addresses where the temp could be at in the South Bay and East Bay. This includes customer locations in Menlo Park, Mountain View, San Jose, Santa Clara, Fremont, Oakland, and Livermore.
This is not a list of every city, but it covers the furthest locations and some in-between.
Driving: No, the contingent worker would not be driving a customer vehicle. In the event that the contingent worker becomes a permanent employee, they would be expected to drive customer vehicles.
Interview Type: I plan on doing 2 rounds of interviews. The first one is virtual. If I think they will be a good fit, then we will set up an in-person interview.
On a day-to-day basis, the temp will be responsible for supporting multiple customer locations in the South Bay and East Bay.
At these customer locations, we have the capability to provide these services: mail, shipping & receiving, copy/production center, reception, hospitality, and conference room setups.
The job responsibilities will vary depending on which customer site the temp is at for the day
We are also looking for someone who can work by themselves or as part of a team.
There are some sites with multiple Ricoh employees, and there are some where there is only 1.
They need to be able to absorb the training (take notes, ask questions, etc.), take initiative, etc. This is a temp to perm position, so I am looking to convert the temp to a Ricoh employee after they meet the minimum number of hours. The environments vary, but yes, there are multiple customer sites that require extensive standing and walking.
The candidate should also be able to lift 50 pounds without assistance.
Each location has free parking available.
All my employees in this area drive to work every day.
There is mileage reimbursement available. For the mileage, they can get reimbursed after their 15th mile each way of their commute.
This is in accordance with our policy for this role. Ex: if their commute is 20 miles each way, they will get reimbursed for 5 miles each way (20-mile commute - first 15 miles of the commute that the temp is responsible for).
Formulation Technician
Lancesoft job in Sunnyvale, CA
Working in a team of media process technicians, media process technician I will manufacture dehydrated and liquid cell culture media.
Formulation technician will be able to follow batch record instructions and will be expected to weigh microgram to kilograms quantities of individual raw materials, calibrate equipment, follow safety policies and procedures, operate milling equipment, perform sterile filtration and any other tasks required to complete cell culture media manufacturing. Standard product testing, such as osmolality, pH and turbidity, will also be performed in this job.
This position works closely with R&D, procurement, quality, process technology, marketing as well as external and internal customers and vendors
RESPONSIBILITIES:
Responsible for the staging and compounding of raw materials within weight tolerances (e.G. Micrograms to kilograms), milling, blending, aseptic liquid filling, process control monitoring and documentation of such procedures for manufacturing dehydrated culture media and liquid media in accordance with production schedules following the appropriate GMP and department procedures
Completes all required documentation neatly, accurately, and in accordance with GMP.
Performs cleaning, inspection, calibration and assists in the maintenance of equipment. Maintains related logs and records. Performs equipment troubleshooting.
Handles raw materials per GMP and Safety requirements.
Uses equipment such as pipettors, balances, osmometer, turbidimeter and pH meters.
Ensure that tasks are performed in a safe and responsible manner to create an injury free and incident free workplace
Required to follow through on assigned responsibilities and able to function under supervision.
Responsible for promoting positive team environment through good communications and team engagement.
May be required to work overtime.
Performs other duties as assigned in support of business goals
QUALIFICATION REQUIREMENTS:
Minimum of High School Diploma or equivalent.
Minimum of 6 months experience in a high-paced laboratory environment or manufacturing facility.
Equivalent combination of education, training, and relevant work experience maybe considered.
Must be able to read, write, and follow testing and inspection procedures.
Must be able to maintain neat, accurate and complete records and logs.
Mechanical aptitude and ability to disassemble and reassemble various equipment.
Good communication skills and ability to work both individually and as part of a team.
Flexibility with departmental work schedules including overtime.
Must be able to focus with continuous attention to detail.
Basic experience in weighing multiple components is required.
Basic proficiency with PCs (Personal Computers) and use of Windows applications such as MS Excel, MS Word and MS PPT is required.
Statistical analysis using mathematical spreadsheets such as Excel or Minitab is highly desired.
Must be able to lift or move approximately 40lbs
Employee Benefits:
At LanceSoft, full time regular employees who work a minimum of 30 hours a week or more are entitled to the following benefits:
Four options of medical Insurance
Dental and Vision Insurance
401k Contributions
Critical Illness Insurance
Voluntary Permanent Life Insurance
Accident Insurance
Other Employee Perks
About LanceSoft
LanceSoft is rated as one of the largest staffing firms in the US by SIA. Our mission is to establish global cross-culture human connections that further the careers of our employees and strengthen the businesses of our clients. We are driven to use the power of our global network to connect businesses with the right people, and people with the right businesses without bias. We provide Global Workforce Solutions with a human touch.
Workday Certified Integration Consultant
Lancesoft job in Pleasanton, CA
Workday Integration Consultant Engagement Type: Contract / Consultant Overview: We are seeking a Certified Workday Integration Consultant to support enterprise-level implementations and enhancements across global clients. The ideal candidate will bring deep expertise in Workday HCM modules and integration tools, with a proven track record of delivering scalable, secure, and efficient solutions.
Key Responsibilities:
Lead and execute Workday HCM integrations using Workday Studio, EIB, and PECI.
Architect and implement solutions across modules including Recruiting, Time Tracking, Advanced Compensation, and Benefits.
Design and deliver custom reports and data flows tailored to complex business requirements.
Configure Workday security frameworks (user-based, role-based, job-based) aligned with client governance models.
Drive end-to-end Workday Recruiting implementations across multilingual and multi-country environments.
Collaborate with client stakeholders to optimize onboarding, payroll, performance management, and compensation workflows.
Provide technical leadership during implementation phases, including design, testing, deployment, and post-go-live support.
Required Qualifications:
Workday Certifications preferred.
Demonstrated success in global Workday implementations, including recent delivery for clients such as Robert Half.
Strong command of Workday Studio, EIB, PECI, and reporting tools.
Proficiency in SAS, SQL, SOAP, WSDL, XML, and XSLT.
Excellent communication and stakeholder engagement skills.
Preferred Experience:
Prior consulting experience with third-party services firms.
Experience working in agile delivery environments.
Familiarity with multilingual deployment strategies.
Content Writer
Lancesoft job in San Jose, CA
In business since 2000, LanceSoft is a nationally certified Minority Business Enterprise (MBE) that has established itself as a pioneer in providing highly scalable, cost-effective workforce solutions to a diverse set of customers across various industries in the United States.
Job Description
UI/UX Content Writer/Copy Writer
Requirements:
• Senior content manager that leverages strong writing, user experience, and editorial skills to craft a variety of deliverables.
• Interfaces with PMs, Engineers, subject matter experts, and technical and design professionals to ensure consistency and clarity of message.
• Able to lead multiple projects while taking ownership of outcomes and applying creativity and innovative thinking.
Areas of expertise include:
• Editing Experience
• User Experience
• UX Writing
• Style Guide Development
• Content Strategy
• Marketing Writing
• Writing for Mobile
• Proofreading, Copy-editing
• Email and help content
Additional Information
All your information will be kept confidential according to EEO guidelines.
Director of Customer success - Life sciences
Sunnyvale, CA job
Looking for a workplace where people realize their full potential, are recognized for the impact they make, and enjoy the company of the peers they work with? Welcome to Zensar! Read on for more details on the role and about us.
Job Title: Director -Customer Success - Life sciences
Location: Redwood city, CA
Position type: Fulltime
What's this role about?
The Director of Customer Success will lead a high-performing team dedicated to ensuring exceptional client experiences and driving measurable outcomes for life sciences organizations. This role is pivotal in building long-term strategic client-partnerships, maximizing customer value, and supporting business growth through proactive engagement and consultative guidance.
*Description for Internal Candidates
Key Responsibilities:
Customer Relationship Management:
Act as the voice of the customer internally, to influence service & operational enhancements
Serve as the executive sponsor for key accounts
Set and maintain client expectations
Ensure alignment between client objectives and service delivery
Build and maintain strong relationships with senior stakeholders
Strategic Leadership:
Develop and execute a comprehensive customer success strategy aligned with organizational goals.
Partner with Sales, Delivery & Operations teams to ensure seamless onboarding, delivery/adoption, and retention.
Leverage data-driven insights to identify trends, risks, and opportunities for upsell and cross-sell.
Operational Excellence:
Implement scalable processes and tools to improve efficiency and customer experience.
Establish KPIs and performance metrics to measure service performance and customer satisfaction.
Establish the client-governance model and lead facilitation of quarterly business reviews with the client
Drive continuous improvement initiatives across the customer lifecycle.
Measurable KPIs:
Revenue Growth from Existing Accounts: Drive 10-20% YoY growth through upsell/cross-sell initiatives.
Customer Health Score: Maintain an average health score of 8/10 or higher across all accounts.
Client Team Performance: Achieve 100% completion of quarterly success plans and maintain employee engagement scores above 80%.
Qualifications:
Education:
Bachelor's degree in Life Sciences, Business, or related field; advanced degree (MBA, MS) preferred.
Experience:
10+ years in Customer Success, Account Management, or Consulting within the life sciences industry.
10+ years in Pharmaceutical or Life Sciences industry.
10+ years providing IT-related services or performing IT-related functions within Life Sciences industry
Proven track record of managing enterprise-level clients and delivering measurable business outcomes.
Strong leadership experience with ability to build and scale teams.
Skills:
Deep understanding of pharmaceutical/biotech market dynamics and regulatory environment.
Exceptional written & verbal communication, negotiation, and executive presence.
Analytical mindset with proficiency in CRM and customer success platforms
Advantage Zensar
We are a digital solutions and technology services company that partners with global organizations across industries to achieve digital transformation. With a strong track record of innovation, investment in digital solutions, and commitment to client success, at Zensar, you can help clients achieve new thresholds of performance. A subsidiary of RPG Group, Zensar has its HQ in India, and offices across the world, including Mexico, South Africa, UK and USA.
Zensar is all about celebrating individuality, creativity, innovation, and flexibility. We hire based on values, talent, and the potential necessary to fill a given job profile, irrespective of nationality, sexuality, race, color, and creed. We also put in policies to empower this assorted talent pool with the right environment for growth.
At Zensar, you Grow, Own, Achieve, Learn.
Learn more about our culture: *****************************************
Ready to #ExperienceZensar?
Begin your application by clicking on the ‘Apply Online' button below.
Be sure to have your resume handy!
If you're having trouble applying, drop a line to ******************.
Local Contract Nurse RN - Family Medicine - $40-63 per hour
Lancesoft job in San Jose, CA
LanceSoft is seeking a local contract nurse RN Family Medicine for a local contract nursing job in San Jose, California.
Job Description & Requirements
Specialty: Family Medicine
Discipline: RN
Duration: 52 weeks
40 hours per week
Shift: 8 hours, days, evenings, flexible
Employment Type: Local Contract
As an RN in our outpatient setting you will provide integrated nursing services to patients and community members. From triaging and administering vaccines to leading health education efforts, your work will help ensure seamless care and support for those we serve.
What We Offer:
12 Paid Holidays, a Floating Holiday, Vacation, and Sick Time
Four Health Plan Options with 95% of premiums covered
403(b) Retirement Plan with employer match
Free access to the Headspace mindfulness app
Duties and responsibilities
Triage incoming calls and walk-ins.
Review lab results, images and other test results, and work with provider to address abnormal results.
Communicate with other team members and other departments as needed to provide integrated care.
Provide training and education and oversees nursing students.
Perform nursing services such as administering vaccines (Pediatrics and Adults), performing POC tests, ear lavage, wound care, VS/Assessments (triages and in emergency situations), and venipunctures.
Offer services to onboarding employees, including TB testing and administration of vaccines.
Participate in off-site events by overseeing ancillary staff and nursing students.
Assist with transporting vaccines and ensures appropriate temperature monitoring is taking place.
Assist Nurse Manager with developing training material, conducting training, and overseeing ancillary staff completing their competency checks.
Assist with other projects, such as developing patient education handouts and documentation cheat sheets.
Complete other related duties and projects as assigned.
Qualifications
Education & Experience:
Bachelor's degree (BSN) in Nursing preferred or equivalent education and training in a related field.
Minimum of two years of nursing experience.
Active RN License from State of California required.
ACLS and PALS certification preferred.
CPR Certification.
Knowledge, Skills, & Abilities:
Working knowledge of common business software such as MS Office.
Ability to deliver services in a manner that is culturally sensitive and bridges cultural differences.
Ability to establish and maintain effective work relationships as part of a multi-disciplinary team.
Ability to learn and use an Electronic Health Records program.
Competencies:
Ability to communicate well with people of diverse cultural, professional, and experiential backgrounds.
Ability to establish and maintain effective work relationships as part of a multi-disciplinary team.
Direct Offer
About LanceSoft
Established in 2000, LanceSoft is a Certified MBE and Woman-Owned organization. Lancesoft Inc. is one of the highest rated companies in the industry. We have been recognized as one of the Largest Staffing firms and ranked in the top 50 fastest Growing Healthcare Staffing firms in 2022. Lancesoft offers short- and long-term contracts, permanent placements, and travel opportunities to credentialed and experienced professionals throughout the United States. We pride ourselves on having industry leading benefits. We understand the importance of partnering with an expert who values your needs, which is why we're 100% committed to finding you an assignment that best matches your career and lifestyle goals. Our team of experienced career specialists takes the time to understand your needs and match you with the right job Lancesoft has been chosen by Staffing Industry Analysts as one of the Best Staffing Firms to Work for.LanceSoft specializes in providing Registered Nurses, Nurse Practitioners, LPNs/LVNs, Social Workers, Medical Assistants, and Certified Nursing Assistants to work in Acute Care Centers, Skilled Nursing Facilities, Long-Term Care centers, Rehab Facilities, Behavioral Health Centers, Drug & Alcohol Facilities, Home Health & Community Health, Urgent Care Clinics, and many other provider-based facilities.
Benefits
Weekly pay
Medical benefits
Technical Solutions Engineer
Lancesoft job in San Bruno, CA
Title: Sr Technical Solutions Engineer Onsite expectations: Hybrid 3x/week The Workbench Solutions Engineering team engages with all levels of the biomedical research community, from the data stewards who want to share data to the research investigators and their technical teams who want to put data to work. We provide insights and best practices for organizing and managing access to data and work with data scientists to help accelerate their research. The Workbench team is impacting major projects, including NIH AllOfUs and AMP PD.
Responsibilities
·Analyze a customer's technical needs to provide recommendations for implementation and train customers and technical partners on how to use Workbench.
·Work with customers to organize, harmonize, and securely share data on Google Cloud Platform and Amazon Web Services, and connect their internal data, tools, and processes to Workbench.
·Build batch workflows and interactive analysis notebooks to process and analyze data at scale.
·Improve product feature offerings by providing feedback to internal cross-functional teams including Product Management, User Experience, and Engineering.
·Support Product and Sales teams, working directly with prospects and partners, to plan and implement both pilot and production projects.
Qualifications
Minimum qualifications:
·BA/BS degree in Computer Science or a related technical field or equivalent practical experience.
·7+ years of experience working with one or more of the following programming languages: Python and/or Java, and the ability to write SQL queries of modest complexity.
·Demonstrated creative problem-solving approach and strong analytical skills, combined with a strong sense of ownership, and a proactive can-do attitude.
·Passion for using technology to advance biomedical insights and human health.
·Excellent communication and project management skills, with a track record of handling multiple customers and streams of work.
Preferred qualifications:
·Experience with public cloud services such as Google Cloud Platform, Amazon Web Services and/or Microsoft Azure.
·Experience working with life science or biomedical research data, running batch workflows or analytical statistical analyses.
·Experience installing common packaged software on Linux.
·Experience building and deploying Docker images.
Materials Specialist
Lancesoft job in San Carlos, CA
Job Details: Job Title: Materials Specialist Duration: 6+ Months Pay Range: $40.00 to $42.35/hour on W2 Shift Days/Hours: Monday to Friday from 8am-5pm Job Description: Manage, process, and perform all material movement transactions in a electronic component production environment, specifically performing physical and transactional duties to receive incoming purchase orders, kit material to production line, perform cycle counting duties, and ship orders. This role will help to Manage and control all materials in Warehouse and Production locations. It will support and work with quality teams on failed material inventory movement, as well as help to perform inventory analysis such as cycle counting and inventory discrepancy resolution. Additionally, the role will support and assist with material operation projects and special assignments. Daily duties include performing Warehouse and Fulfillment functions -Receiving, Incoming Inspection, Inventory Management, PO Returns, Kitting, Cycle counts, and Order Processing.
Duties and Responsibilities (including but not limited to):
• Receive incoming material. Perform Incoming receiving inspection -- physical and visual
• inspection & document verification
• Handle the internal product transfers shipments
• Pick Work Orders and deliver parts to production line
• Ship and Receive material
• Perform Inventory cycle counts and discrepancy investigations
• Triage incoming material parts for rework or scrap
• Perform MRP transactions -create work orders, transfer inventory, ship/receive orders
• Communicate with production and engineering teams on any receiving issues and/or discrepancies
• Consolidate pending parts for repair charges and assist with material production planning
• Follow up on pending material orders for completion, prioritize the tasks based on its urgency
• Organize and maintain cleanliness of stock inventory locations, receiving dock and warehouse
• Ensure Quality documentation provided with shipments is correct
• Troubleshoot Material Movements, or roadblocks to processing
• Report on inventory qty, units processed and overall material status
Qualifications:
• Bachelor's with 6-8 years of warehouse/inventory experience preferred
• MRP system experience & knowledge required (SAP, Oracle, Etc)
• Excellent interpersonal communications and organization skills, ability to multi-task while
• making effective decisions
• RMA, procurement or Return to Vendor experience a plus
• Attention to details and strong organizational skill
• Independent person and have ability to complete tasks with minimal supervision
• Team Player, Problem solver
• Comfortable working in a start up environment
• Proficient with MS office is required
Physical Requirements:
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:
o Standing, walking, sitting, talking/listening, crouching or crawling, reaching with hands and arms
o Lift, carry, push and pull in excess of 25 pounds
o Occasionally required to stoop, kneel, climb and balance
Clinical Data Analyst
Lancesoft job in San Bruno, CA
Title: USDM Programmer / Data Standards Expert Duration: 6 months Extension: Possible Work Hours: 9: 00 - 5: 00 local time No travel required **Offices in San Bruno and Mountain View CA, Boston MA, Dallas TX, and Raleigh NC. If the candidate is in one of these locations and would like to sit in the office hybrid or full time, they are welcome to do so, but it is not required.
Role Overview
We are seeking a highly skilled Programmer and USDM (Unified Study Definitions Model) Subject Matter Expert to provide significant domain expertise, drive data mapping between standards, and help define data mapping processes. This role will be critical in supporting the design and implementation of processes that transform study protocols into USDM-compliant representations, enabling interoperability across CTMS, FHIR (both ***'s FHIR model and other industry implementations) and sponsor systems.
Key Responsibilities
Protocol Ingestion & Transformation
Support the transformation of protocol data into USDM-compliant representations that can be consumed by pharma sponsors.
Ensure accurate mapping across CTMS, FHIR (*** and industry), and sponsor systems.
Sponsor-Ready Deliverables
Validate completeness and accuracy of USDM outputs against protocol source documents.
Package and deliver USDM representations in formats directly usable by pharma companies.
Act as a subject matter expert in explaining how sponsor protocols map into USDM.
Data Model Mapping
Lead efforts to map internal CTMS models →FHIR →USDM, ensuring interoperability.
Build robust pipelines that maintain traceability from PDF protocol →FHIR →USDM.
Define standards, templates, and validation checks to ensure consistency across studies.
Standards & Process Leadership
Serve as the internal authority on USDM concepts (elements, metadata, best practices, processes).
Guide prioritization of protocol concepts most critical to sponsors and regulators.
Collaborate with Product, Engineering, and other cross-functional stakeholders to align protocol digitization workflows with regulatory and industry standards.
Required Qualifications
5-7 years of experience in clinical data standards, data management, or programming within pharma/biotech/clinical research.
2-3 years of hands-on experience with USDM / *** MUST BE EXPERT LEVEL ***
Hands-on experience with CTMS systems and FHIR standards, including data model mapping.
Practical experience in document parsing, text mining, or NLP/AI for unstructured data ingestion.
Strong communication skills, with ability to interface directly with pharma sponsors and explain technical mappings
Experience validating structured outputs against sponsor and regulatory requirements.
Knowledge of clinical data interoperability frameworks and submission standards.
Strong Expertise in CDISC standards (SDTM, ADaM) and regulatory expectations for protocol data.
Preferred Qualifications
Experience with protocol digitization initiatives in pharma/biotech/clinical research.
Strong programming background (Python, SQL, or equivalent) with experience in ETL pipelines and data transformations.
Research Associate - Protein Science
Lancesoft job in Emeryville, CA
Client is seeking a Research Associate who will be responsible for the production and purification of antibodies and related therapeutic proteins. Client Biologics Emeryville, CA site, formerly the startup company Redwood Bioscience, has developed a proprietary approach for site-specific bioconjugation to produce next-generation ADCs. This technology, termed SMARTag, is based on use of the aldehyde-tag site-specific protein modification technology and Client s Client conjugation chemistry and proprietary, stable linkers. SMARTag is a clinical-stage technology, with its first Client TRPH-222 in Phase 1 clinical trials.
The Client Biologics Emeryville site comprises a close-knit team of scientists working cross-functionally with each other to nimbly achieve our goals and milestones. We are a research site, working to develop therapeutic Client drug candidates for clinical testing. We also continuously strive to improve and expand our technology platform. The team has a focus on publishing results and contributing to the exciting and dynamic field of bioconjugation and drug conjugates.
Client is the leading provider of pharmaceutical development services, drug delivery technologies, manufacturing, packaging, and product commercialization services to the global pharmaceutical and biotechnology industry. We employ over 15, 000 people in more than 40 facilities worldwide with reported annual revenues of approximately $1.8 billion. At Client, we take pride in providing a shared commitment to build employee capability, and foster a culture of inclusion, where talent and potential are unleashed, and where employees are committed and engaged to achieve results.
Client is committed to a Patient First culture through excellence in quality and compliance, and to the safety of every patient, consumer and client employee.
Key Competencies
Hands-on experience with cloning, mammalian cell cultures and aseptic techniques are required.
Cloning (Gibson assembly), Mini, Maxi, Giga preps, DNA sequence confirmation
Support the protein production by small- and large-scale transient transfection.
Experience with Vi-CELL, Octet and HPLC is required.
Experience in protein characterization assays such as concentration, endotoxin measurement, SDS-PAGE and SEC-HPLC is required.
Experience in antibodies and other protein purification techniques is preferred.
Experience using AKTA instruments is preferred.
Requirements
BS in biology, biochemistry, or a related discipline. BS with 0+ years of relevant experience >1 year of experience in a research lab environment, preferably including work under sterile conditions
Personal Characteristics
The successful candidate must possess the following characteristics:
A high degree of personal and professional integrity
Strong interpersonal and communication skills
Ability to deliver high quality results
Thrives in a fast-paced environment
Can adjust to changing situations, providing ideas and solutions
Engineering (Non IT) and Research - Electrical Engineer
Lancesoft job in Santa Clara, CA
Role: Electrical Engineer Contract Duration: 6-Month Contract (40 hrs/week) Schedule: Monday-Friday | 8: 00 AM -5: 00 PM Pay Rate: $48-$50 per hour (W2) In this role, you will work on the design, modification, and improvement of electrical control cabinets used in bioprocessing equipment. This includes creating electrical schematics and wiring diagrams using AutoCAD, preparing BOMs, supporting production during assembly, selecting electrical components, and collaborating with mechanical and software teams.
Position Summary: The candidate will support the design and manufacturing of bioprocessing equipment with specific responsibilities on existing electrical components, electrical subsystems and product testing. Job Duties and Responsibilities:* An Electrical Engineer focusing on cabinet design and improvement creates electrical schematics and layouts, modifies existing cabinet designs, and supports manufacturing and troubleshooting. Key responsibilities include designing electrical cabinets based on specifications, using CAD software, selecting components, performing calculations, and collaborating with mechanical engineers. This role also involves creating Bills of Materials (BOMs) and providing technical support to production and service teams.
Job description: Electrical Engineer I (Cabinet Design/Improvement)
Responsibilities:
•Design and modify electrical and mechanical cabinets according to customer requirements and company standards.
•Create detailed electrical schematics, wiring diagrams, and layout drawings using CAD (AutoCad) software.
•Develop and update Bills of Materials (BOMs) for electrical components and panels.
•Conduct necessary electrical calculations and perform simulations to optimize designs.
•Research and select appropriate electrical components and materials to ensure optimal system performance and compliance.
•Collaborate with cross-functional teams, including mechanical, software, and production engineers, to ensure seamless integration and successful project execution.
•Provide technical support to the production team during assembly and to the service team during installation and troubleshooting.
•Participate in design reviews, testing, and evaluation of prototypes to ensure they meet quality and performance standards.
•Generate and maintain technical documentation, including specifications, diagrams, and assembly drawings.
Qualifications and skills
•Bachelor's degree in Electrical Engineering or a related field, or combination of related experience and any technical certification.
•Proficiency in CAD software (e.G., AutoCAD) for electrical design.
•Understanding of electrical principles, and PLCs based control systems.
•Experience with or understanding of manufacturing processes and industrial automation is a plus.
•Familiarity with industry standards and safety regulations (e.G., UL, NEC).
•Good problem-solving, communication, and collaboration skills.
Employee Benefits:
At LanceSoft, full time regular employees who work a minimum of 30 hours a week or more are entitled to the following benefits:
Four options of medical Insurance
Dental and Vision Insurance
401k Contributions
Critical Illness Insurance
Voluntary Permanent Life Insurance
Accident Insurance
Other Employee Perks
LanceSoft is a certified Minority Business Enterprise (MBE) and an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. LanceSoft makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Lab Assistant
Lancesoft job in Hillsborough, CA
Perform the daily activities as described below.
Basic Purpose: Perform various routine laboratory functions in a precise and accurate fashion to assist the laboratory professional staff and to facilitate production.
JOB REQUIREMENTS:
Sorting, and receiving specimens in the department.
Performs routine instrument maintenance on some equipment.
Performs laboratory tasks of centrifuging specimens, printing extra labels, recording data (temperature charts) specimen storage and retrieval.
Preparing reagents and or media in the department.
Preparing specimens at workstations for testing. (Including building worklists, aliquoting specimens into sample cups, checking specimens for clots and fibrin, inoculation, slide preparation)
Performs QA/QC duties as assigned.
Resolves pending lists.
Finds missing samples.
Decontaminates work areas.
Performs weekly radioactive wipe tests.
Maintains files for department records.
Changes gas cylinders.
Follows all PPE requirements and all safety regulations.
Uses the laboratory computer system as well as operates PCs.
Disposes of biohazardous material.
Completes training and competency checklists as appropriate.
This is not an exhaustive list of all duties and responsibilities, but rather a general description of the work performed by this position.
Education:
High school diploma or equivalent.
Medical assistant training helpful. Math and science courses preferred.
Work Experience:
None required
Special Requirements:
Must have the ability to establish work priorities and to handle several tasks for maximum workstation efficiency.
Must be able to retain information once learned.
Must interact with other coworkers, internal and external customers with courtesy and respect.
Key Word Search:
laboratory, medical
Sr. Support Engineer, Oracle DBA
Lancesoft job in Pleasanton, CA
Role: Oracle DBA Support Engineer Duration: 6-Months Contract + Extension Pay Range: $65/hr - $70/hr The role of the Support Engineer, Oracle DBA is to provide exceptional remote-based support for complex client environments on Oracle technology including Oracle Core Database, Oracle Database Tools and associated UNIX Administration as part of our global customer support team. The position has the responsibility for researching, troubleshooting issues and support of architectural & performance related improvements for multiple Oracle technology platforms. The role of the Support Engineer, Oracle DBA requires expertise and skills to debug, diagnose & resolve serious issues for complex, integrated platforms in a timely manner. Many of these environments will be configured for high availability, or high-volume mission critical applications.
Essential Duties & Responsibilities
o Solve complex customer issues using methodical troubleshooting based on expert knowledge of Core Database, Database tools and associated UNIX Administration
o Work closely with customers on a daily basis to understand their needs, support business change and deliver a consistently high quality customer experience
o Provide remote-based production operational support & guidance for multiple clients using Oracle Technology products
o Support client configuration, sharing implementation and best practice advice
o Manage one or more key assigned accounts as a single point of client contact and advisor
o Be a pro-active contributor to a 24x7x365 running support organization, this will require working flexible hours, including evenings, weekends and holidays and monitoring email regularly outside standard business hours
o Collaborate with team members in a virtual team environment to extend field experience to different client situations
o Contribute to the development and management of knowledge-sharing methodologies, diagnostic tools, and creative processes, to improve the client experience
o Going on Site to various customers
Additional Duties & Responsibilities
o Mentor and train the other team members in the area of own expertise
Education
o Bachelor Degree in Computer Science or related field or equivalent experience
Experience
o 10+ years relevant Oracle Core DBA experience
o 3+ years direct support of application end-users in a Corporate environment
o Expertise in all major versions of technology stack including Database, iAS, Forms, Reports, PL/SQL, Java, Enterprise Manager, SOA, WebLogic and JVM
o Hands-on operational expertise as an Oracle DBA, with technology including RAC, SSO, Dataguard, High Availability and Backup/Recovery
o Expertise with Oracle Database 11 & 12, including full life-cycle implementation experience, configuration and administration of the application
o Expertise in performance tuning across the entire stack - Knowledge of Oracle maintenance/patching mechanics and EBS architecture
o Demonstrable history solving complex problems across multiple modules
Skills
o Superb trouble-shooting skills and tenacity in problem solving
o Passionate focus on customer support and the ability to build long term, successful working relationships with Clients
o Deep knowledge of Oracle Database deployment methodologies
o Excellent development skills using Oracle toolset and Linux/Python scripts
o Excellent interpersonal, presentation and communication skills -verbal & written
o Attention to detail and the ability to learn quickly
o Extreme focus on Client satisfaction
o Ability to work calmly and professionally in high pressure situations
o The ability to work remotely from a home based office in a virtual environment Desired Qualifications
o Experience with administration, installation and/or debug of other Oracle Technology components would be an advantage such as Fusion Middleware, WebLogic components, Essbase, Golden Gate, OBIEE, OIM - MS SQL, PostgreSQL or Exadata experience while not mandatory, would be useful
o A consulting background, while not mandatory, would be useful
Manufacturing - Assoc Test Engr 1 Shift 2 Assoc Test Engr 1 Shift 2
Lancesoft job in Milpitas, CA
Pay Rate: $30-34/hr on w2. Hours working 8-10 hour days plus weekend. Main hours are Monday thru Friday 3: 30 PM to 1 AM. ( looking for 2 hours OT each day Monday thru Friday and 10 hours on Saturday.) Performs the set-up, calibration, testing and troubleshooting of circuits, components, instruments and mechanical assemblies. Determines and may develop test specifications, methods and procedures from blueprints, drawings and diagrams. Tests and troubleshoots assemblies and/or final systems. May complete rework on assemblies and/or systems as a result of testing. Prepares technical reports summarizing findings and recommending solutions to technical problems. May assist in the selection and set-up of specialized test equipment.
Responsibilities:
Responsible for performing the set-up, optical alignment, calibration, testing, and troubleshooting of optical systems, circuits, components, instruments, and mechanical assemblies. Tests and troubleshoots assemblies and/or final systems. May complete rework on assemblies and/or systems because of testing. May assist in the selection and set-up of specialized test equipment.
Preferred Qualifications:
ASEET, BSEET or BSEE and a minimum of 3 years of progressive experience is required. Works on assignments that are extremely complex in nature where independent action and a high degree of initiative are required in resolving problems and developing recommendations. Requires experience in testing digital and/or analog systems. Ability to read complicated drawings and utilize mathematics, handbook formulas, and a variety of precision testing and measuring instruments.
Flexible - Inquisitive Individual that welcomes change.
Mature - Must handle high pressure situations with levelheaded grace.
Autonomous -Able to work in unstructured environments.
Team player - Work with multiple teams/management levels to achieve deliverables.
Strong Analytical skills - Troubleshooting, project management, business Savvy
Strong Interpersonal skills - Friendly, culturally sensitive, highly communicative, non-confrontational, Capable of conflict resolution.
2nd Shift Hours: 3: 30pm-1am + OT as required
Typically requires a minimum of 2 - 4 years of progressive