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The differences between lead quality engineers and technical services engineers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a lead quality engineer, becoming a technical services engineer takes usually requires 4-6 years. Additionally, a lead quality engineer has an average salary of $104,296, which is higher than the $81,204 average annual salary of a technical services engineer.
The top three skills for a lead quality engineer include java, corrective action and continuous improvement. The most important skills for a technical services engineer are customer service, technical support, and technical service.
| Lead Quality Engineer | Technical Services Engineer | |
| Yearly salary | $104,296 | $81,204 |
| Hourly rate | $50.14 | $39.04 |
| Growth rate | 10% | 2% |
| Number of jobs | 81,952 | 217,103 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 68% | Bachelor's Degree, 66% |
| Average age | 42 | 41 |
| Years of experience | 4 | 6 |
Lead quality engineers are engineering professionals who manage a team of quality assurance professionals that ensure the overall quality of manufactured products. These engineers must create comprehensive test plans and test cases to ensure that the finished products have met the client requirements. They have to develop and implement quality standards and procedures while developing internal corrective actions after performing the internal processes audits. Lead quality engineers must also provide new product quality training to members of the quality control and production team.
A technical services engineer is responsible for assisting customers on their systems and network issues, providing them the best technical solutions, and guiding them on step-by-step procedures for troubleshooting. Technical services engineers must have excellent communication and technical skills, especially on identifying customers' system failures by asking them a few questions. They also escalate high-level complaints to internal teams, ensuring that they present the client's issues for reference. A technical services engineer also handles systems configuration and recommending process improvement techniques to optimize network infrastructure.
Lead quality engineers and technical services engineers have different pay scales, as shown below.
| Lead Quality Engineer | Technical Services Engineer | |
| Average salary | $104,296 | $81,204 |
| Salary range | Between $80,000 And $135,000 | Between $57,000 And $115,000 |
| Highest paying City | San Francisco, CA | San Francisco, CA |
| Highest paying state | California | Washington |
| Best paying company | Apple | |
| Best paying industry | Hospitality | Technology |
There are a few differences between a lead quality engineer and a technical services engineer in terms of educational background:
| Lead Quality Engineer | Technical Services Engineer | |
| Most common degree | Bachelor's Degree, 68% | Bachelor's Degree, 66% |
| Most common major | Mechanical Engineering | Chemical Engineering |
| Most common college | Northwestern University | Northwestern University |
Here are the differences between lead quality engineers' and technical services engineers' demographics:
| Lead Quality Engineer | Technical Services Engineer | |
| Average age | 42 | 41 |
| Gender ratio | Male, 76.6% Female, 23.4% | Male, 88.0% Female, 12.0% |
| Race ratio | Black or African American, 4.4% Unknown, 3.9% Hispanic or Latino, 10.9% Asian, 15.2% White, 65.4% American Indian and Alaska Native, 0.2% | Black or African American, 3.4% Unknown, 4.6% Hispanic or Latino, 9.3% Asian, 11.4% White, 71.1% American Indian and Alaska Native, 0.1% |
| LGBT Percentage | 4% | 5% |