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Lead quality engineer vs technical services engineer

The differences between lead quality engineers and technical services engineers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a lead quality engineer, becoming a technical services engineer takes usually requires 4-6 years. Additionally, a lead quality engineer has an average salary of $104,296, which is higher than the $81,204 average annual salary of a technical services engineer.

The top three skills for a lead quality engineer include java, corrective action and continuous improvement. The most important skills for a technical services engineer are customer service, technical support, and technical service.

Lead quality engineer vs technical services engineer overview

Lead Quality EngineerTechnical Services Engineer
Yearly salary$104,296$81,204
Hourly rate$50.14$39.04
Growth rate10%2%
Number of jobs81,952217,103
Job satisfaction--
Most common degreeBachelor's Degree, 68%Bachelor's Degree, 66%
Average age4241
Years of experience46

What does a lead quality engineer do?

Lead quality engineers are engineering professionals who manage a team of quality assurance professionals that ensure the overall quality of manufactured products. These engineers must create comprehensive test plans and test cases to ensure that the finished products have met the client requirements. They have to develop and implement quality standards and procedures while developing internal corrective actions after performing the internal processes audits. Lead quality engineers must also provide new product quality training to members of the quality control and production team.

What does a technical services engineer do?

A technical services engineer is responsible for assisting customers on their systems and network issues, providing them the best technical solutions, and guiding them on step-by-step procedures for troubleshooting. Technical services engineers must have excellent communication and technical skills, especially on identifying customers' system failures by asking them a few questions. They also escalate high-level complaints to internal teams, ensuring that they present the client's issues for reference. A technical services engineer also handles systems configuration and recommending process improvement techniques to optimize network infrastructure.

Lead quality engineer vs technical services engineer salary

Lead quality engineers and technical services engineers have different pay scales, as shown below.

Lead Quality EngineerTechnical Services Engineer
Average salary$104,296$81,204
Salary rangeBetween $80,000 And $135,000Between $57,000 And $115,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateCaliforniaWashington
Best paying companyGoogleApple
Best paying industryHospitalityTechnology

Differences between lead quality engineer and technical services engineer education

There are a few differences between a lead quality engineer and a technical services engineer in terms of educational background:

Lead Quality EngineerTechnical Services Engineer
Most common degreeBachelor's Degree, 68%Bachelor's Degree, 66%
Most common majorMechanical EngineeringChemical Engineering
Most common collegeNorthwestern UniversityNorthwestern University

Lead quality engineer vs technical services engineer demographics

Here are the differences between lead quality engineers' and technical services engineers' demographics:

Lead Quality EngineerTechnical Services Engineer
Average age4241
Gender ratioMale, 76.6% Female, 23.4%Male, 88.0% Female, 12.0%
Race ratioBlack or African American, 4.4% Unknown, 3.9% Hispanic or Latino, 10.9% Asian, 15.2% White, 65.4% American Indian and Alaska Native, 0.2%Black or African American, 3.4% Unknown, 4.6% Hispanic or Latino, 9.3% Asian, 11.4% White, 71.1% American Indian and Alaska Native, 0.1%
LGBT Percentage4%5%

Differences between lead quality engineer and technical services engineer duties and responsibilities

Lead quality engineer example responsibilities.

  • Develop SPC and MCA programs in the factory and lead defect reduction teams.
  • Manage ISO quality system, train company on procedures, and coordinate system and process improvements.
  • Develop and coordinate strategic relationships with international OEM and ODM partners to achieve business goals.
  • Facilitate APQP and FMEA meetings.
  • Conduct global supplier assessments to meet ISO 9001, ISO 13485, ISO 14971 and FDA 21CFR820 requirements and regulations.
  • Train process engineers and supervisors in statistical techniques, experimental design, capability studies, FMEA and problem solving techniques.
  • Show more

Technical services engineer example responsibilities.

  • Increase new business opportunities and manage existing through CRM.
  • Manage firewalls/internet filter appliances that run Linux operating systems.
  • Manage customer complaints and internal GMP audits for product manufacturing, coordinate FDA audits and recommend corrective actions.
  • Debug and code Java application using JDBC API.
  • Provide secondary level support for the SAN infrastructure.
  • Install any necessary OS and application security patches to ensure that all security holes are plugged.
  • Show more

Lead quality engineer vs technical services engineer skills

Common lead quality engineer skills
  • Java, 5%
  • Corrective Action, 5%
  • Continuous Improvement, 5%
  • Product Quality, 5%
  • Quality Standards, 5%
  • QA, 4%
Common technical services engineer skills
  • Customer Service, 10%
  • Technical Support, 8%
  • Technical Service, 7%
  • Project Management, 4%
  • Customer Satisfaction, 3%
  • SQL, 3%

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