How to hire a liability claims examiner

How to hire a liability claims examiner, step by step

Here's a step-by-step liability claims examiner hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a liability claims examiner job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new liability claims examiner
• Step 8: Go through the hiring process checklist

What does a liability claims examiner do?

Post a liability claims examiner job for free, promote it for a fee

Post free

1. Identify your hiring needs

   The liability claims examiner hiring process starts by determining what type of worker you actually need. Certain roles might require a full-time employee, whereas part-time workers or contractors can do others.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   You should also consider the ideal background you'd like them a liability claims examiner to have before you start to hire. For example, what industry or field would you like them to have experience in, what level of seniority or education does the job require, and how much it'll cost to hire a liability claims examiner that fits the bill.

   This list presents liability claims examiner salaries for various positions.

   Type of Liability Claims Examiner	Description	Hourly rate
   Liability Claims Examiner	Claims adjusters, appraisers, examiners, and investigators evaluate insurance claims. They decide whether an insurance company must pay a claim, and if so, how much... Show more	$16-40
   Claim Processor	A Claims Processor is responsible for processing and verifying insurance claims, in adherence to the policies, laws, and regulations of the company involved. Aside from examining its authenticity, they must also oversee new policies and recommend modifications should it be needed... Show more	$12-29
   Claims Analyst	A claims analyst specializes in processing medical insurance claims. They are primarily responsible for verifying the authenticity and eligibility of claims, analyzing the billing, communicating with policyholders, and ensuring adherence to all the policies and regulations during the entire procedure... Show more	$13-37

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Party Claims
   • Litigation
   • Claims Handling
   • Claims Process
   • Policy Coverage
   • Coverage Analysis
   • Resolves Claims
   • Liability Claims
   • Coverage Issues
   • Customer Service
   • Auto Claims
   • Defense Counsel
   • Reservations
   • Law Enforcement

   Check all skills

   Responsibilities:

   • Handle automobile liability, general liability, products liability and manage litigation for one specific client.
   • Manage strict confidentiality of documents and comply with HIPAA regulations stipulate by the facility and government.
   • Oversee adjustment of all third-party liability losses, coverage assessment, investigation, and evaluations regarding litigation claims.
   • Mentore less experience and newer employees in career development and individual development plans to facilitate future leadership candidates for the enterprise.
   • Interact with assign counsel for case status, interrogatories and preparation for trials on calendar.
   • Investigate and identify fraud claims and partner with SIU for additional investigations to prevent payouts after fraud are proven.

   More liability claims examiner duties

3. Make a budget

   Including a salary range in your liability claims examiner job description is one of the best ways to attract top talent. A liability claims examiner can vary based on:

   • Location. For example, liability claims examiners' average salary in maine is 47% less than in washington.
   • Seniority. Entry-level liability claims examiners 60% less than senior-level liability claims examiners.
   • Certifications. A liability claims examiner with certifications usually earns a higher salary.
   • Company. Working for an established firm or a new start-up company can make a big difference in a liability claims examiner's salary.

   Average liability claims examiner salary

   $54,421yearly

   $26.16 hourly rate

   ---

   Entry-level liability claims examiner salary

   $34,000 yearly salary

   Updated January 29, 2026

   Average liability claims examiner salary by state

   Rank	State	Avg. salary	Hourly rate
   1	Michigan	$64,645	$31
   2	Colorado	$63,544	$31
   3	Missouri	$57,736	$28
   4	Wisconsin	$57,329	$28
   5	Pennsylvania	$57,286	$28
   6	Ohio	$56,197	$27
   7	Texas	$54,451	$26
   8	New York	$52,945	$25
   9	Massachusetts	$52,931	$25
   10	Kentucky	$52,913	$25
   11	Minnesota	$50,889	$24
   12	Illinois	$50,596	$24
   13	Virginia	$50,452	$24
   14	Florida	$48,031	$23
   15	North Carolina	$47,934	$23
   16	Iowa	$47,810	$23
   17	Maryland	$47,577	$23
   18	Indiana	$47,490	$23
   19	Nebraska	$46,968	$23
   20	Tennessee	$46,875	$23

   Average liability claims examiner salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	W. R. Berkley	$76,804	$36.92	32
   2	Sedgwick LLP	$63,771	$30.66	908
   3	ICONMA	$62,209	$29.91
   4	Parker Global Strategies	$58,405	$28.08	2
   5	The Jonus Group	$56,929	$27.37	86
   6	Knight Transportation	$55,951	$26.90
   7	Crawford & Company	$54,947	$26.42	65
   8	Nationwide	$51,349	$24.69	42
   9	GEICO	$50,071	$24.07	61

4. Writing a liability claims examiner job description

   A liability claims examiner job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. To help get you started, here's an example of a liability claims examiner job description:

   Liability claims examiner job description example

   **The 'Apply with SEEK' option will be utilized for International applicants, mainly Australia. If this does not apply to you please use the 'Apply' option.**
   
   Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It's an opportunity to do something meaningful, each and every day. It's having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.
   
   A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you're someone who cares, there's a place for you here. Join us and contribute to Sedgwick being a great place to work.
   Great Place to Work
   
   Most Loved Workplace
   
   Forbes Best-in-State Employer
   
   (Remote) Claims Examiner - Auto Liability
   
   **PRIMARY PURPOSE** : To analyze and process complex auto and commercial transportation claims by reviewing coverage, completing investigations, determining liability and evaluating the scope of damages.
   
   **BENEFITS**
   
   Competitive salary
   
   Flexible work schedule
   
   Referral Incentive Program
   
   Opportunity to work from home
   
   Internal career progression and development
   
   Benefits eligibility and 401(k) with company match day 1
   
   **ESSENTIAL FUNCTIONS and RESPONSIBILITIES**
   
   + Processes complex auto commercial and personal line claims, including bodily injury and ensures claim files are properly documented and coded correctly.
   
   + Responsible for litigation process on litigated claims.
   
   + Coordinates vendor management, including the use of independent adjusters to assist the investigation of claims.
   
   + Reports large claims to excess carrier(s).
   
   + Develops and maintains action plans to ensure state required contact deadlines are met and to move the file towards prompt and appropriate resolution.
   
   + Identifies and pursues subrogation and risk transfer opportunities; secures and disposes of salvage.
   
   + Communicates claim action/processing with insured, client, and agent or broker when appropriate.
   
   **ADDITIONAL FUNCTIONS and RESPONSIBILITIES**
   
   + Performs other duties as assigned.
   
   + Supports the organization's quality program(s).
   
   + Travels as required.
   
   **QUALIFICATIONS**
   
   **Education & Licensing**
   
   Bachelor's degree from an accredited college or university preferred. Professional certification as applicable to line of business preferred. Secure and maintain the State adjusting licenses as required for the position.
   
   **Experience**
   
   Five (5) years of claims management experience or equivalent combination of education and experience required to include in-depth knowledge of personal and commercial line auto policies, coverage's, principles, and laws.
   
   **Skills & Knowledge**
   
   + In-depth knowledge of personal and commercial line auto policies, coverage's, principles, and laws
   
   + Knowledge of medical terminology for claim evaluation and Medicare compliance
   
   + Knowledge of appropriate application for deductibles, sub-limits, SIR's, carrier and large deductible programs.
   
   + Strong oral and written communication, including presentation skills
   
   + PC literate, including Microsoft Office products
   
   + Strong organizational skills
   
   + Strong interpersonal skills
   
   + Good negotiation skills
   
   + Ability to work in a team environment
   
   + Ability to meet or exceed Service Expectations
   
   **WORK ENVIRONMENT**
   
   When applicable and appropriate, consideration will be given to reasonable accommodations.
   
   **Mental:** Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
   
   **Physical:** Computer keyboarding, travel as required
   
   **Auditory/Visual:** Hearing, vision and talking
   
   **NOTE** : Credit security clearance, confirmed via a background credit check, is required for this position.
   
   The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time. #LI-Remote #LI-CR1
   
   Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
   
   **If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.**

   Copy this example

   

5. Post your job

   There are various strategies that you can use to find the right liability claims examiner for your business:

   • Consider promoting from within or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to find candidates who meet your education requirements.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to reach potential job candidates.

   Post your job online:

   • Post your liability claims examiner job on Zippia to find and recruit liability claims examiner candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   During your first interview to recruit liability claims examiners, engage with candidates to learn about their interest in the role and experience in the field. During the following interview, you'll be able to go into more detail about the company, the position, and the responsibilities.

   It's also good to ask about candidates' unique skills and talents. You can move on to the technical interview if a candidate is good enough for the next step.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new liability claims examiner

   Once you've selected the best liability claims examiner candidate for the job, it's time to write an offer letter. In addition to salary, this letter should include details about the benefits and perks you offer the candidate. Ensuring that your offer is competitive is essential, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and you should be open to discussion. After you reach an agreement, the final step is formalizing the agreement with a contract.

   It's also important to follow up with applicants who do not get the job with an email letting them know that the position is filled.

   To prepare for the new liability claims examiner first day, you should share an onboarding schedule with them that covers their first period on the job. You should also quickly complete any necessary paperwork, such as employee action forms and onboarding documents like I-9, benefits enrollment, and federal and state tax forms. Finally, Human Resources must ensure a new employee file is created for internal record keeping.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

   Sign up to download full list

   Sign up

How much does it cost to hire a liability claims examiner?