Primary Responsibilities:
• Provide timely support for inquiries and escalations, ensuring resolution within defined SLAs.
• Collaborate with internal teams and senior management to coordinate responses and follow-ups.
• Monitor internal reporting tools to identify and manage new inquiries and escalations.
• Conduct detailed reviews of mortgage loans, particularly those in early to late-stage delinquency.
• Partner with external vendor to track and respond to escalations efficiently.
• Develop and maintain reporting dashboards to monitor inquiry volumes, response times, aging, and trends.
• Assess reported issues for potential client impact and facilitate appropriate internal and external communications.
• Offer backup support to other members of the Servicing Oversight team as needed.
• Contribute to ad hoc projects and assist management with servicing oversight initiatives.
• Perform additional duties as assigned by management.
Preferred Experience:
• Mortgage servicing exp is MUST.
• 3 to 5 years of experience within client services and mortgage servicing, including loan onboarding, loan administration, and default management
• Preferred 1+ years of management/supervisory experience
• Mortgage servicing experience, including working knowledge of escrow, insurance and tax tracking, payment processing, etc.
• Working knowledge of applicable regulatory guidelines related to mortgage servicing
• Adhere to turn time commitments while working in a high-volume environment
• College degree preferred
$67k-97k yearly est. 4d ago
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Personal Loan Consultant
Onemain Financial 3.9
Loan processor job in Dallas, TX
At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success. This role provides rewarding professional development and advancement opportunities in a dynamic and supportive environment. Loan Sales Specialists enjoy competitive compensation that recognizes both individual achievements and team success, all while growing their career.
In the Role
Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service
Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals
Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations
Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems
Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude
Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options
Requirements:
High School Diploma or GED
Preferred:
Sales, Collections or Customer Service experience
Bilingual - Spanish
Location: On site
The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday.
Who we Are
A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include:
Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
Up to 4% matching 401(k)
Employee Stock Purchase Plan (10% share discount)
Tuition reimbursement
Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date)
Paid sick leave as determined by state or local ordinance, prorated based on start date
Paid holidays (7 days per year, based on start date)
Paid volunteer time (3 days per year, prorated based on start date)
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.
In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online.
At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain.
Key Word Tags
Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee
$31k-43k yearly est. Auto-Apply 3d ago
Loan Processor - Texas
Better 4.5
Loan processor job in Irving, TX
Better is reimagining home finance and making it faster, cheaper, and easier for everyone to become a homeowner. We leverage creative technology and innovation to make the home buying journey more approachable and understandable and home finance more affordable and accessible. Here are some interesting facts to help you get to know Better:
- We've funded over $100 billion in loans for our customers, more than any other fintech- Yahoo! Finance - Best Mortgage Lender for First Time Homebuyers of January 2025: Best lender for quick approval- Yahoo! Finance - Best Mortgage Lenders of 2025: Best online mortgage lender - Fintech Breakthrough Award: Best Lending Innovation Award - Money Magazine - 8 Best Mortgage Lenders of 2025: Best for fast closing- We are Forbes' Best Online Mortgage Lender for 2023- We have raised over $1.2 billion in equity capital to transform the mortgage industry, the largest financial asset class in the world
We are a place where smart, hungry, ambitious people who want to recognize their full potential thrive.
A Better Opportunity
Better is looking for a Mortgage LoanProcessor (Coordinator) to assist with processing FNMA, FHLMC, FHA, VA, HELOC, HELOAN and Jumbo Loans. Coordinators are flawless organizers. They can anticipate when sub-processes related to Borrower or Property eligibility are going to delay a loan and take appropriate, proactive action to prevent a loan from falling behind. They support the Customer in providing a world class customer experience by supplying critical information at the right time. Responsibilities
Communicating directly with customers and various third parties to ensure an efficient and positive experience.
Aggressively managing a pipeline in a timely, accurate and efficient manner, ensuring promptness in communicating with stakeholders and borrowers.
Guiding borrowers from the point of underwriting decision to funding.
Understanding loan applications, Automated Underwriting Systems (DU/LPA), Credit, Income, and Asset documents.
Navigating Suspense decisions and proposing resolutions to the customer.
Adequately preparing loans for Final Underwriting Review.
Escalating internal & third-party delays.
Communicating with customers regarding required documentation, Loan Estimates, Changes of Circumstance, and Closing Disclosures in compliance with mortgage guidelines.
Identifying creative solutions with which we can improve borrower experience and increase efficiency.
Qualifications
Located in Irving, Texas area
5+ years of mortgage processing experience
Experience processing FNMA, FHLMC, FHA, VA, HELOC, HELOANand Jumbo mortgages
Knowledge of agency conventional underwriting product guidelines
Proven ability to effectively manage a high-volume pipeline of files and customers
Ability to troubleshoot and solve problems independently.
Organized and capable of multitasking
Detail oriented and technically savvy
Capable of performing and explaining financial calculations with a strong understanding of how they impact mortgage qualifications
Approaches challenges with a relentless mindset- no one here gives up. We try, we fail, we try again.
Ability to maintain composure in a fast-paced environment
Strong communication, organization, and time management skills
Approaches work with empathy, humility and accountability
Company Benefits
We're proud to support our employees and their families with a benefits package designed to care for their health, well-being, and everyday life. All full-time and benefit-eligible part-time employees can enjoy the following benefits:
- Day One Coverage - Your benefits begin on your first day, so you're supported from the start - Nationwide Medical, Dental & Vision Coverage - Comprehensive plans that travel with you, wherever you are - Mental Health Support When You Need It - Immediate access to virtual therapy with licensed providers for you and your eligible dependents (ages 6+), with your first few visits covered at no cost! - Health Savings Account (HSA) - Includes an employer contribution to help you plan for healthcare expenses - Employer-Funded Dependent Care FSA - Support for childcare and/or dependent care costs - Disability & Life Insurance - Provided at no additional cost to give you added peace of mind - Flexible PTO - Time off when you need it, so you can recharge and focus on what matters most - Extra Perks & Discounts - Including pet insurance, savings programs, and more to support life beyond work
The compensation offered for this role will be based on multiple factors such as location, the role's scope and complexity, and the candidate's experience and expertise, and may vary from the range provided.
Disclaimer
Better Home & Finance Holding Company is an equal opportunity employer committed to fostering an inclusive and diverse environment for our employees. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status, or any other reason protected by law.
We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. Better will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.
$28k-36k yearly est. Auto-Apply 60d+ ago
Loan Processor
Primelending Ventures Management 4.4
Loan processor job in Plano, TX
Under the direction of the Branch Manager, Operations Manager and/or Processing Supervisor, evaluates all information supplied on the mortgage loan application, verifies the validity of the information and assembles a completely documented file to Underwriting and Closing. Acts as the primary liaison between the loan officer, loan officer assistant, realtors, builders and the customer(s).
Essential Functions
Maintains knowledge of all policies and modifications to the guidelines and standards of the company, federal housing programs, investors, and private mortgage insurers.
Maintains and updates loan application information within loan origination software and other applications.
As applicable, orders appraisals, title, survey, verifications, and any other items required for loan approval; conducts regular follow-ups with outside sources regarding outstanding documents.
Verifies the data collected, analyzes, and decides whether it meets guidelines or if other documentation is needed; documents communication through the conversation log; ensures loan application is in compliance with underwriting, investor, RESPA, and HMDA guidelines.
Calculates income, reviews assets and liabilities.
Reviews all disclosures for completeness and compliance.
Completes final evaluation and analysis of completed application packages and submits eligible files specifying any applicable conditions.
Monitors rate lock for data integrity and expiration dates; communicates discrepancies to the Loan Officer.
May maintain accurate pipeline to ensure proper projections, closings, and regulatory compliance with Company, Federal, and State standards.
May prepare, when applicable, “Declination Letters.” Ensures accurate disclosure of the reason(s) for the adverse action as soon as it is determined that applicants do not qualify.
May schedule closing appointments with respective parties (title companies, closing attorneys, corporate closing department and customers) Meets customer service standards as outlined by management.
May facilitate training of junior or newly hired processors regarding specific Prime operations including file flow, loan origination software, and other applications.
Updates loan officer, loan officer assistant, realtors, builders and customers on loan status.
Maintains communication with customers throughout the loan process, assisting them with any questions and notifying them of any additional requirements.
Maintains a professional image and adheres to standards consistent with company policies and procedures.
Other functions as needed.
Job Requirements
High school diploma or equivalent.
Minimum of 1 year mortgage banking experience as a processor.
Must have working knowledge of Fannie Mae/Freddie Mac and FHA/VA policies and guidelines, as well as, Regulatory Mortgage Compliance, state, federal, local government, private investors and insurers.
Must have working knowledge or ability to learn all operating systems and ability to facilitate training.
Proficient in Excel, Word, Outlook, with the ability to learn other mortgage-related programs.
Excellent written and verbal communication skills.
Excellent organizational and time management skills.
Demonstrated ability to interact effectively with branch, regional and corporate personnel, as well as realtors, sales agents, builders, appraisers, title companies, etc.
Demonstrated judgment and decision making ability.
Must be available to work all regularly scheduled hours; arriving at scheduled reporting time and at the prescribed time after any breaks or lunch periods.
Must be able to work overtime, as required.
$31k-40k yearly est. Auto-Apply 60d+ ago
Mortgage Loan Processor; 1.8.26
Texana Bank, Inc.
Loan processor job in Keller, TX
Requirements
Preferred Skills:
Preferably 5 years or more processing conventional, VA and FHA loans.
Encompass experience preferred.
Requirements:
Post TRID knowledge required.
Comprehension of direct/indirect lending procedures.
In-depth understanding of relevant rules and regulations.
Strong organization skills and detail oriented.
Excellent communication and sales skills.
Equal Opportunity Statement: Texana Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected status under applicable law.
Texana Bank Mortgage
1680 Keller Parkway
Keller, Texas 76248
$39k-56k yearly est. 12d ago
Mortgage Loan Processor/ Closer
Insight Global
Loan processor job in Plano, TX
Insight Global is looking to hire LoanProcessors and Loan Closers to work for a large mortgage client in Plano, TX, Phoenix, AZ, Moorpark, CA and Tampa, FL. All positions are onsite Monday- Friday. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: ****************************************************
Skills and Requirements
- Mortgage Experience
- Review and validate loan documents
- General understanding of applicable Federal, State and Local regulations - Encompass Experience
- Proficient with FHA, VA, and USDA Loans
$39k-55k yearly est. 60d+ ago
Home Loan Specialist III
Pennymac 4.7
Loan processor job in Carrollton, TX
PENNYMAC Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U. S. mortgage loans and the management of investments related to the U.
S.
mortgage market.
At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture.
Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey.
A Typical Day The Home Loan Specialist III is a skilled role supporting various Channels within the Mortgage Fulfillment Division (MFD).
As the Home Loan Specialist, you will act as a key contributor to facilitate efficient and effective processes that support business and customer service objectives.
The Home Loan Specialist will: Successfully complete Pennymac training classes in wage income, self employment income, rental income, and assets is required Perform complex data and document validation Calculate income; wage, self employment, and rental income Review and calculate asset documentation Restructure mortgage loans to meet agency and Pennymac requirements Evaluate loan applications for compliance with product guidelines Interact with multiple departments to expedite escalated loan issues Perform other related duties as required and assigned Demonstrate behaviors which are aligned with the organization's desired culture and values Collaborate with team members to ensure escalated loans are completed in a timely matter What You'll Bring Associate's degree or equivalent work experience 3+ years of relevant work experience Proficiency in Microsoft Office Financial Services and mortgage industry experience required Jr Underwriting experience preferred General understanding of applicable Federal, State and Local regulations Why You Should Join As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home.
Our vision is to be the most trusted partner for home.
Together, 4,000 Pennymac team members across the country are guided by our core values: to be Accountable, Reliable and Ethical in all that we do.
Pennymac is committed to conducting a business that makes positive contributions and promotes long-term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported.
Benefits That Bring It Home: Whether you're looking for flexible benefits for today, setting up short-term goals for tomorrow, or planning for long-term success and retirement, Pennymac's benefits have you covered.
Some key benefits include: Comprehensive Medical, Dental, and Vision Paid Time Off Programs including vacation, holidays, illness, and parental leave Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations) Retirement benefits, life insurance, 401k match, and tuition reimbursement Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships To learn more about our benefits visit: *********************
page.
link/benefits For residents with state required benefit information, additional information can be found at: ************
pennymac.
com/additional-benefits-information Compensation: Individual salary may vary based on multiple factors including specific role, geographic location / market data, and skills and experience as defined below: Lower in range - Building skills and experience in the role Mid-range - Experience and skills align with proficiency in the role Higher in range - Experience and skills add value above typical requirements of the role Some roles may be eligible for performance-based compensation and/or stock-based incentives awarded to employees based on company and individual performance.
Salary $45,000 - $66,000 Work Model OFFICE
$45k-66k yearly Auto-Apply 10d ago
Loan Origination Specialist III - Post Approvals/Letters of Credit
Jpmorgan Chase 4.8
Loan processor job in Plano, TX
Join JPMorganChase as a Loan Origination Specialist III and make a significant impact on our Lending Services team. This role offers a unique opportunity for career growth and development, allowing you to enhance your skills in conflict management, critical thinking, and stakeholder engagement. Be part of a team that values personal resiliency and organization and contribute to providing exceptional service to our clients.
As a Loan Origination Specialist III within the Lending Services team, you will play a crucial role in facilitating the loan origination process. You will collaborate with internal and external clients to ensure smooth transaction closings, while maintaining compliance with JPMorganChase's lending standards. Your ability to manage multiple tasks under tight timelines and build strong relationships with stakeholders will be key to your success in this role.
**Job responsibilities**
+ Collaborate effectively with clients to facilitate loan origination and transaction closing, ensuring a smooth and efficient process through clear communication and proactive support.
+ Review and verify loan documentation for compliance, applying attention to detail and regulatory knowledge to ensure accuracy and adherence to standards.
+ Address and resolve routine issues in the loan process, utilizing problem-solving skills and critical thinking to maintain workflow continuity.
+ Manage multiple tasks simultaneously, demonstrating strong organizational skills and the ability to adhere to deadlines in a fast-paced environment.
+ Build and maintain strong relationships with stakeholders, leveraging interpersonal skills to foster trust and collaboration for successful outcomes.
**Required qualifications, capabilities, and skills**
+ Demonstrated baseline knowledge of loan origination processes, with the ability to apply critical thinking to documentation review for accuracy and compliance.
+ Skilled in conflict management and issue resolution, effectively navigating challenges to maintain smooth operations.
+ Proficient in time management and organization, ensuring efficient task prioritization and completion in a structured manner.
+ Experienced in building and maintaining stakeholder relationships, leveraging strong interpersonal skills to foster collaboration and trust.
+ Capable of integrating critical thinking and organizational skills to enhance process efficiency and stakeholder engagement.
**Preferred qualifications, capabilities, and skills**
+ Possess knowledge of JPMorganChase lending standards and compliance processes, ensuring adherence to regulatory standards and maintaining quality in lending operations.
+ Experienced in stakeholder relations, leveraging strong communication and emotional intelligence to build and maintain productive relationships, and facilitate effective collaboration.
+ Skilled in utilizing continuous improvement and process automation to optimize lending workflows, enhance efficiency, and streamline processes for timely and effective outcomes.
+ Proven track record in managing complex loan processes, demonstrating the ability to navigate intricate scenarios and deliver successful results under short deadlines.
+ Capable of integrating process optimization with strong organizational and active listening skills to drive improvements and maintain high standards in high-pressure situations.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
$78k-112k yearly est. 4d ago
Loan Servicing Representative - Auto Operations
W.F. Young 3.5
Loan processor job in Irving, TX
About this role:
Wells Fargo is seeking Loan Servicing Representatives to join the Auto Operations Group in Irving, TX. This team is part of our Consumer Lending business.
Consumer Lending provides important credit products and services that help our customers succeed. The group includes Home Lending; Auto; Cards, Retail and Merchant Services; Personal Lending; Consumer Lending Control; and Consumer Lending Shared Services. Find out why we're the #1 financial services company to grow YOUR career.
Apply today for opportunities in the following areas:
Reinstatements
Legal Letters
Repossession Operations
Vendor Support Invoicing
Impounds
Aftermarket/Letter of Guarantee/Specialty Operation Support
Loss Recovery
Payment Operations
Bankruptcy Operations
Titles
In this role, you will:
Support Loan Servicing functional area or processes
Identify opportunities to improve various areas within Loan Servicing and recommend solutions
Review, research, analyze, calculate, and submit mortgage claims that are moderately complex in nature
Perform moderately complex administrative, transactional, operational, or customer support tasks
Review, research, process, and respond to written and phone inquiries of moderate to high complexity from customers, title companies, vendors, and internal personnel pertaining to loans and various areas within Loan Servicing
Receive direction from Loan Servicing supervisors
Escalate non-routine questions to experienced individuals
Use relevant information and independent judgment to review and file claims while ensuring compliance with all federal, state, client, and company policies, procedures, and regulations
Interact and communicate with agencies, investors, insurers, mid-level management, staff, and cross business units, as well as internal or external customers
Provide guidance to less experienced peers
Required Qualifications:
2+ years of Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
Desired Qualifications:
Experience within auto financial operations and/or automotive industry.
Experience executing in a fast paced, high demand, production environment while balancing multiple priorities.
Ability to multi-task to meet deadlines/service level agreements (SLAs), achieve goals, and work under pressure in a dynamic and complex environment.
Ability to negotiate, influence, collaborate, and facilitate issue resolution with both internal and external parties.
Excellent analytical skills with high attention to detail and accuracy.
Ability to navigate multiple computer systems, applications, and utilize search tools to find information.
Customer Service focus with the ability to listen to customer needs and recommend solutions.
Job Expectations:
Must be able to attend full duration of training.
Flexible to work any hours between 6 am - 7 pm.
Hours may adjust bi-annually, based on Daylight Savings Time
Work on-site at the location posted
This position does not offer relocation assistance
This position is not eligible for Visa sponsorship
Job Location:
401 Las Colinas Blvd W Building A - Irving, TX 75039 (111432)
Posting End Date:
19 Jan 2026
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
$62k-96k yearly est. Auto-Apply 4d ago
Loan Servicing Representative - Auto Operations
Wells Fargo Bank 4.6
Loan processor job in Irving, TX
About this role:
Wells Fargo is seeking Loan Servicing Representatives to join the Auto Operations Group in Irving, TX. This team is part of our Consumer Lending business.
Consumer Lending provides important credit products and services that help our customers succeed. The group includes Home Lending; Auto; Cards, Retail and Merchant Services; Personal Lending; Consumer Lending Control; and Consumer Lending Shared Services. Find out why we're the #1 financial services company to grow YOUR career.
Apply today for opportunities in the following areas:
Reinstatements
Legal Letters
Repossession Operations
Vendor Support Invoicing
Impounds
Aftermarket/Letter of Guarantee/Specialty Operation Support
Loss Recovery
Payment Operations
Bankruptcy Operations
Titles
In this role, you will:
Support Loan Servicing functional area or processes
Identify opportunities to improve various areas within Loan Servicing and recommend solutions
Review, research, analyze, calculate, and submit mortgage claims that are moderately complex in nature
Perform moderately complex administrative, transactional, operational, or customer support tasks
Review, research, process, and respond to written and phone inquiries of moderate to high complexity from customers, title companies, vendors, and internal personnel pertaining to loans and various areas within Loan Servicing
Receive direction from Loan Servicing supervisors
Escalate non-routine questions to experienced individuals
Use relevant information and independent judgment to review and file claims while ensuring compliance with all federal, state, client, and company policies, procedures, and regulations
Interact and communicate with agencies, investors, insurers, mid-level management, staff, and cross business units, as well as internal or external customers
Provide guidance to less experienced peers
Required Qualifications:
2+ years of Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
Desired Qualifications:
Experience within auto financial operations and/or automotive industry.
Experience executing in a fast paced, high demand, production environment while balancing multiple priorities.
Ability to multi-task to meet deadlines/service level agreements (SLAs), achieve goals, and work under pressure in a dynamic and complex environment.
Ability to negotiate, influence, collaborate, and facilitate issue resolution with both internal and external parties.
Excellent analytical skills with high attention to detail and accuracy.
Ability to navigate multiple computer systems, applications, and utilize search tools to find information.
Customer Service focus with the ability to listen to customer needs and recommend solutions.
Job Expectations:
Must be able to attend full duration of training.
Flexible to work any hours between 6 am - 7 pm.
Hours may adjust bi-annually, based on Daylight Savings Time
Work on-site at the location posted
This position does not offer relocation assistance
This position is not eligible for Visa sponsorship
Job Location:
401 Las Colinas Blvd W Building A - Irving, TX 75039 (111432)
Posting End Date:
19 Jan 2026
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
$64k-107k yearly est. 2d ago
Special Loans Specialist (On-site)
Newrez
Loan processor job in Coppell, TX
Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications. We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation.
Primary Function
The Special Loans and Servicing Operations Department administers the complicated details of non-fixed rate loan products such as adjustable-rate mortgages (ARMs), Commercial Loans, Home Equity Lines of Credit (HELOCs), Daily Simple Interest (DSI) loans, Balloon loans, and modifications, SCRA, among other responsibilities.
Special Loans Specialist I supports the Special Loans Department with efficient and timely completion of departmental tasks and goals. The Special Loans Specialist I must be detail-oriented and able to work under pressure on a variety of tasks, including research and resolution of escalated/priority requests and project tasks.
Principal Duties
* Research servicing histories and setup of ARM, DSI, and modified loans, collects supporting documentation, and assists in preparing audit responses.
* Analyzes exception reports and clears exceptions by researching and adjusting loans as necessary.
* Monitors the status of ARM loans; assists in resolving servicing transfer/loan setup; research ARM loan payment histories.
* Audits ARM Change Notifications prior to mailing.
* Performs document to data reviews to ensure proper servicing of various loan types and ensuring adherence to investor and regulatory guidelines.
* Reviews and processes modification requests.
* Conducts special projects as assigned by Special Loans management.
* Calculate loan amortizations to correct posting errors by Shellpoint or previous servicers.
* Update loans through adjustments and payment reapplications to reflect the proper accounting of all payments made per department requests.
* Supports management in achieving goals and improving the efficiency/productivity of the department.
* Completes miscellaneous tasks as necessary or required.
* Performs related duties as assigned by management.
Education and Experience Requirements
* High school diploma or equivalent, required.
* Bachelor's degree, preferred.
* 0-2 years' experience in the mortgage industry.
Knowledge, Skill, and Ability Requirements
* Proficient working knowledge of Microsoft Outlook, Word, and Excel.
* Strong knowledge of mortgage documents, security instruments, and modification documents.
* Strong verbal and written communication skills.
Additional Information:
While this description is intended to be an accurate reflection of the position's requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.
All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Okta Verify and Microsoft Authenticator. Employment will be contingent on this requirement.
Company Benefits:
Newrez is a great place to work but we are only as strong as our greatest asset, our employees, so we believe in rewarding them!
* Medical, dental, and vision insurance
* Health Savings Account with employer contribution
* 401(k) Retirement plan with employer match
* Paid Maternity Leave/Parental Bonding Leave
* Pet insurance
* Adoption Assistance
* Tuition reimbursement
* Employee Loan Program
* The Newrez Employee Emergency and Disaster Fund is a new program to support our team members
Newrez NOW:
* Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more
* 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice
* Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee
* Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions
Equal Employment Opportunity
We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.
CA Privacy Policy
CA Notice at Collection
$24k-55k yearly est. Auto-Apply 29d ago
Special Loans Specialist (On-site)
Newrez LLC
Loan processor job in Coppell, TX
Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications. We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation.
Primary Function
The Special Loans and Servicing Operations Department administers the complicated details of non-fixed rate loan products such as adjustable-rate mortgages (ARMs), Commercial Loans, Home Equity Lines of Credit (HELOCs), Daily Simple Interest (DSI) loans, Balloon loans, and modifications, SCRA, among other responsibilities.
Special Loans Specialist I supports the Special Loans Department with efficient and timely completion of departmental tasks and goals. The Special Loans Specialist I must be detail-oriented and able to work under pressure on a variety of tasks, including research and resolution of escalated/priority requests and project tasks.
Principal Duties
Research servicing histories and setup of ARM, DSI, and modified loans, collects supporting documentation, and assists in preparing audit responses.
Analyzes exception reports and clears exceptions by researching and adjusting loans as necessary.
Monitors the status of ARM loans; assists in resolving servicing transfer/loan setup; research ARM loan payment histories.
Audits ARM Change Notifications prior to mailing.
Performs document to data reviews to ensure proper servicing of various loan types and ensuring adherence to investor and regulatory guidelines.
Reviews and processes modification requests.
Conducts special projects as assigned by Special Loans management.
Calculate loan amortizations to correct posting errors by Shellpoint or previous servicers.
Update loans through adjustments and payment reapplications to reflect the proper accounting of all payments made per department requests.
Supports management in achieving goals and improving the efficiency/productivity of the department.
Completes miscellaneous tasks as necessary or required.
Performs related duties as assigned by management.
Education and Experience Requirements
High school diploma or equivalent, required.
Bachelor's degree, preferred.
0-2 years' experience in the mortgage industry.
Knowledge, Skill, and Ability Requirements
Proficient working knowledge of Microsoft Outlook, Word, and Excel.
Strong knowledge of mortgage documents, security instruments, and modification documents.
Strong verbal and written communication skills.
Additional Information:
While this description is intended to be an accurate reflection of the position's requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.
All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Okta Verify and Microsoft Authenticator. Employment will be contingent on this requirement.
Company Benefits:
Newrez is a great place to work but we are only as strong as our greatest asset, our employees, so we believe in rewarding them!
Medical, dental, and vision insurance
Health Savings Account with employer contribution
401(k) Retirement plan with employer match
Paid Maternity Leave/Parental Bonding Leave
Pet insurance
Adoption Assistance
Tuition reimbursement
Employee Loan Program
The Newrez Employee Emergency and Disaster Fund is a new program to support our team members
Newrez NOW:
Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more
1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice
Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee
Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions
Equal Employment Opportunity
We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.
CA Privacy Policy
CA Notice at Collection
$24k-55k yearly est. Auto-Apply 14d ago
Loan Specialist
Regional Finance 4.1
Loan processor job in McKinney, TX
Are you ready to take your career to the next level? Regional strives to positively impact the financial lives of our customers.
For over 35 years, our Team Members have been passionate about supporting customers through their financial challenges in life. They take pleasure in finding solutions and lending a helping hand, both to our customers and our communities. As we continue to grow and become a national brand in consumer financing, we hope you'll consider us for future career opportunities.
If you are looking to make a meaningful impact in people's lives by bringing a personal touch to finances, join our team today!
Regional Finance is hiring! We are looking for talented and driven individuals to join our team. Take the next step in your career and click that apply button!
Job Intro
The core of a Loan Specialist is being customer oriented. If you are interested in helping others in their time of need, then this is the career you have been looking for!
Why work at Regional?
Regional offers competitive pay! We do our best to show that we value our team members!
You are eligible for a monthly bonus. Who doesn't love a nice cash reward for their hard work?
You will have promotion opportunities. We love to train our Loan Specialists into future Branch Managers!
All full-time team members have access to our medical, dental, vision and 401(k) benefits!
Pays an average of $41,000, this amount can vary based on your location and cost of living adjustments!
Duties and responsibilities
Provide exceptional service to all customers.
Process credit loan applications and use product knowledge to present loan solutions to current and potential customers.
Maintain office cash with accuracy and proper security.
Grow account volume through good judgment and effective customer solicitations in the branch and by telephone.
Minimize delinquent debt through calling customers and collecting on past-due accounts.
Receive, track, and post all payments and fees to customer accounts in compliance with Company Policy.
Transport money and deposits to and from bank.
Other duties as assigned by leadership.
Minimum Qualifications
High School Diploma or Equivalent.
Prior customer service experience in either a sales/retail environment or cash management environment.
Must pass drug screen, criminal and credit background checks.
Valid Driver's License and access to a dependable automobile with liability insurance coverage.
Critical Competencies
Demonstrated passion for customer service.
Excellent written and verbal communication skills.
Customer service minded with a personality that relates well with a broad spectrum of people, including external customers, branch colleagues, and corporate co-workers.
Thrives in a pay for performance atmosphere.
Proven ability to multi-task.
High degree of integrity.
Sales mentality.
Adaptable to an ever-changing environment.
Working conditions
This position works in an office providing consumer loan products in person and over the phone. The typical working hours are 8:30am to 5:30pm Monday through Friday with some Saturdays required. Overtime may be required on an as needed basis and is at the discretion of upper management.
If you are a job applicant who resides in the state of California, please review our California Employee Privacy Policy at the following link: **************************************************************************************************
#RGNL
Regional is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, transgender status, age, disability, genetic information, veteran status, uniform service, or any other characteristic protected by applicable law (“Protected Characteristics”). Regional's policy of non-discrimination applies to all phases of the employment process and relationship, including, but not limited to, recruitment and selection; compensation and benefits; professional development and training; promotions and opportunities; transfers; social and recreational programs; layoff; and terminations.
$41k yearly Auto-Apply 60d+ ago
Loan Origination Specialist III
JPMC
Loan processor job in Plano, TX
Join our dynamic team and make a real impact in small business lending! Apply today to help drive successful loan experiences for our clients.
As a Loan Origination Specialist in the Small Business Lending team, you will review approvals, documentation, and due diligence to ensure loans are closed accurately and securely. You will help protect both our clients and the bank by preparing thorough documentation and supporting the loan process.
Job Responsibilities
Review commercial credit application packages for adherence to credit policy and required due diligence
Examine business entity and organizational documents, including trust agreements and UCC searches
Coordinate and review equipment valuations and other necessary reports
Evaluate collateral and verification reports to ensure credit approval terms are met
Prepare loan and compliance documentation to protect the bank's interests
Serve as a primary liaison between the Business Relationship Manager and Credit Coordinator
Ensure all documentation is complete and accurate before closing
Communicate effectively with internal and external partners
Maintain high attention to detail in a fast-paced environment
Support process improvements and risk mitigation
Work independently to manage multiple loan files
Required Qualifications, Capabilities, and Skills
1 year of experience preparing commercial loan, SBA, or mortgage loan documents
Experience with collateral and entity due diligence for commercial loans
Excellent attention to detail
Strong communication and PC skills
Ability to work independently in a high-volume, production-oriented environment
College degree, paralegal, or equivalent work experience
Preferred Qualifications, Capabilities, and Skills
Advanced knowledge of commercial loan documentation
Experience with SBA loan processes
Familiarity with compliance documentation
Strong organizational skills
Ability to manage competing priorities
Experience supporting process improvements
Proven track record in risk mitigation
$24k-55k yearly est. Auto-Apply 60d+ ago
Title Express Processor - On Site
Copart 4.8
Loan processor job in Dallas, TX
Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.
The Title Express Processor is responsible for assisting auto insurance companies with procurement of vehicle titles and title paperwork and working with financial institutions and vehicle owners.
Opening/scanning mail received.
Call queue (ability to answer basic TE questions, give claim updates, and direct caller to correct party/team if applicable).
Total Loss Packets (create and send all documents required per state guidelines).
Initial lien holder calls (calls are to secure payoff information, letters of guarantee, and copies of titles).
Initial calls to owners/insureds (these are customer-specific tasks, and they are used to inform the owner of the packet that will be sent to them).
Follow-up calls to owners/insureds to follow up on needed documents or corrected documents needed.
Follow-up calls to lienholders (for documents listed above in the initial call).
Will send out revised packets to the owners/insureds as needed.
Will be held to the internal cycle times and other auditable criteria.
Mail Approvals-Reviewing all mail to ensure that documents are compliant per state guidelines.
Launch the "Okay to Pay" from the owner/insured to the insurance company after the final review of the file for compliance.
Will monitor and work a shared inbox to ensure the tasks and directives are addressed and completed per company policy, timelines, and contractual obligation.
Other tasks as assigned by management.
Requirements
1 plus years of office customer service experience
Education: HS degree
Proficient in basic office equipment and with Microsoft products
Ability to identify/analyze vehicle title documents within company and State guidelines
Ability to work closely with state DMVs and lienholder entities
Problem solver
Ability to multitask
Basic 10-key proficiency
Ability to work in a fast-paced environment
Excellent communication skills-written and verbal
Excellent customer service skills and attitude
Basic math skills
Ability to delegate/prioritize workflow
Ability to work independently or in a team environment
Ability to read/write in English fluently and effectively
Valid driver's license
Occasional overtime as needed
Pay $21.05 - $23.71 per hour
Benefits Summary:
Medical/Dental/Vision
401k plus a company match
ESPP - Employee Stock Purchase Plan
EAP - Employee Assistance Program
10 Vacation days per year
7 Paid Company Holidays
Life and AD&D Insurance
Along with many other employee benefits.
At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.
E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:
E-verify Participation
Right to Work
$21.1-23.7 hourly Auto-Apply 27d ago
Personal Loan Consultant
Onemain Financial 3.9
Loan processor job in Burleson, TX
At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success. This role provides rewarding professional development and advancement opportunities in a dynamic and supportive environment. Loan Sales Specialists enjoy competitive compensation that recognizes both individual achievements and team success, all while growing their career.
In the Role
Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service
Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals
Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations
Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems
Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude
Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options
Requirements:
High School Diploma or GED
Preferred:
Sales, Collections or Customer Service experience
Bilingual - Spanish
Location: On site
The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday.
Who we Are
A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include:
Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
Up to 4% matching 401(k)
Employee Stock Purchase Plan (10% share discount)
Tuition reimbursement
Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date)
Paid sick leave as determined by state or local ordinance, prorated based on start date
Paid holidays (7 days per year, based on start date)
Paid volunteer time (3 days per year, prorated based on start date)
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.
In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online.
At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain.
Key Word Tags
Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee
$31k-43k yearly est. Auto-Apply 3d ago
Loan Origination Specialist III
Jpmorganchase 4.8
Loan processor job in Plano, TX
Join JPMorganChase as a Loan Origination Specialist III and make a significant impact on our Lending Services team. This role offers a unique opportunity for career growth and development, allowing you to enhance your skills in conflict management, critical thinking, and stakeholder engagement. Be part of a team that values personal resiliency and organization and contribute to providing exceptional service to our clients.
As a Loan Origination Specialist III within the Lending Services team, you will play a crucial role in facilitating the loan origination process. You will collaborate with internal and external clients to ensure smooth transaction closings, while maintaining compliance with JPMorganChase's lending standards. Your ability to manage multiple tasks under tight timelines and build strong relationships with stakeholders will be key to your success in this role.
Job responsibilities
Collaborate effectively with clients to facilitate loan origination and transaction closing, ensuring a smooth and efficient process through clear communication and proactive support.
Review and verify loan documentation for compliance, applying attention to detail and regulatory knowledge to ensure accuracy and adherence to standards.
Address and resolve routine issues in the loan process, utilizing problem-solving skills and critical thinking to maintain workflow continuity.
Manage multiple tasks simultaneously, demonstrating strong organizational skills and the ability to adhere to deadlines in a fast-paced environment.
Build and maintain strong relationships with stakeholders, leveraging interpersonal skills to foster trust and collaboration for successful outcomes.
Required qualifications, capabilities, and skills
Demonstrated baseline knowledge of loan origination processes, with the ability to apply critical thinking to documentation review for accuracy and compliance.
Skilled in conflict management and issue resolution, effectively navigating challenges to maintain smooth operations.
Proficient in time management and organization, ensuring efficient task prioritization and completion in a structured manner.
Experienced in building and maintaining stakeholder relationships, leveraging strong interpersonal skills to foster collaboration and trust.
Capable of integrating critical thinking and organizational skills to enhance process efficiency and stakeholder engagement.
Preferred qualifications, capabilities, and skills
Possess knowledge of JPMorganChase lending standards and compliance processes, ensuring adherence to regulatory standards and maintaining quality in lending operations.
Experienced in stakeholder relations, leveraging strong communication and emotional intelligence to build and maintain productive relationships, and facilitate effective collaboration.
Skilled in utilizing continuous improvement and process automation to optimize lending workflows, enhance efficiency, and streamline processes for timely and effective outcomes.
Proven track record in managing complex loan processes, demonstrating the ability to navigate intricate scenarios and deliver successful results under short deadlines.
Capable of integrating process optimization with strong organizational and active listening skills to drive improvements and maintain high standards in high-pressure situations.
$78k-112k yearly est. Auto-Apply 6d ago
Construction Loan Draw Specialist
Primelending 4.4
Loan processor job in Dallas, TX
Benefit highlights: 11 Paid Holidays, 15+ days of PTO, 401k Matching, Health Benefits, and more!
Under general supervision, the Construction Draw Specialist assists in all aspects of loan draw processing for residential homebuilder and commercial construction borrowers. Reviews client draw requests and ensures requests are in line with internal and external regulations prior to processing the release of funds to clients. The Construction Draw Specialist will engage with external vendors including third-party inspectors, surveyors, and title companies to gather project data and will input data into the draw monitoring system.
High School diploma, general education degree (GED), or equivalent required.
Minimum 2 years of lending/loan administration experience. Strong preference for previous experience with construction draw servicing or related construction industry experience.
Knowledge of construction disbursement servicing system a plus.
Excellent PC skills, including word processing and spreadsheets via Microsoft Office products as well as custom applications and systems.
Excellent verbal, written and interpersonal communication skills.
Excellent analytical, time management, organizational and problem-solving skills with the ability to multi-task and produce error-free work in a deadline-driven environment.
Must be self-motivated with strong attention to detail and accountability.
The above statements are intended to describe the general nature and level of work being performed by individuals in, or assigned to, the above position and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required, and may be changed at the discretion of the Company.
Monitors construction draw pipeline for residential homebuilders and/or commercial construction loans. Performs general maintenance on loan accounts and ensures supporting documentation is uploaded into the monitoring system.
Inputs budgets and schedules in draw monitoring system according to loan approval and supporting construction documents.
Orders and reviews inspection reports, including final inspections, and surveys; ensures that project inspections are in line with draw request. Updates project completion progress in draw monitoring system in accordance to inspections.
Reviews draw requests and borrowing base requirements to ensure appropriate approvals are secured and internal requirements are met. Verifies availability of funds prior to release.
Reviews loan for outstanding past due payments. Ensures draw funds are held until past dues are resolved.
Prepares loan advances and wires for completing construction draws.
Communicates with lenders, lending assistants, borrowers, vendors, and other lending stakeholders on draw requests, including status updates, discrepancies, or any issues encountered when reviewing requests. Engages appropriate party to resolve discrepancies.
Monitors exceptions on draw requests and coordinates with lending staff and borrower to clear exceptions.
Monitors key loan account data such as down date endorsement requirements and construction loan binder extensions; documents data changes within the draw monitoring system.
Tracks borrower equity injection reports to ensure project is in line with loan approval guidelines/requirements.
Generates reports related to draw pipeline and provides to loan operations management.
Additional duties and responsibilities as needed.
$23k-40k yearly est. Auto-Apply 8d ago
Loan Origination & Closing Specialist
JPMC
Loan processor job in Fort Worth, TX
JPMorgan Chase is currently recruiting for several open roles in our Commercial Loan Servicing Team, including: Loan Servicers, Loan Closers, and Loan Originators.
Join a team where your expertise shapes the future of real estate lending. Make an impact while growing your career and skills in a collaborative, fast-paced environment. Experience career mobility, recognition for your problem-solving abilities, and the benefits of working with industry leaders. Be part of a team that values innovation, teamwork, and personal growth.
Job Summary
As a Loan Origination & Closing Specialist within our Multifamily and Commercial Lending team, you play a key role in supporting our lending services. You manage the end-to-end loan origination and closing process, ensuring accuracy, compliance, and timely completion of transactions. You work closely with internal and external partners, helping us deliver exceptional service and maintain high standards. Your attention to detail and ability to resolve issues directly impact our clients and the success of our business.
Additional Summary Paragraph
You will oversee documentation, review closing packages, and coordinate with business teams and third-party vendors. Your knowledge of real estate transactions and strong organizational skills will help you manage a national portfolio and meet deadlines. This role offers opportunities to develop advanced skills, leverage technology, and contribute to a culture of excellence.
Job responsibilities
Prepare and finalize loan origination documentation for multifamily and commercial transactions
Review closing packages, including HUD Settlement Statements, for accuracy and compliance
Manage relationships with clients, internal teams, and third-party vendors
Identify and resolve issues during loan origination and closing
Coordinate and prioritize tasks to ensure timely transaction completion
Apply knowledge of real estate laws, title policies, and escrow setups
Audit loan documents and oversee closing package finalization
Maintain accountability for turn time and manage a national portfolio
Communicate clearly and professionally with stakeholders
Use technology systems to support loan processing and funding procedures
Adapt to changing priorities in a fast-paced environment
Required qualifications, capabilities, and skills
High School Diploma or GED
One year of experience in loan closing or real estate transactions
Strong organizational skills and attention to detail
Ability to make independent decisions and solve problems
Clear written and verbal communication skills
Ability to work with minimal supervision
Dependable and adaptable in a deadline-driven environment
Proficient computer skills, including Microsoft Word and Excel
Experience managing multiple tasks and meeting deadlines
Ability to build and maintain stakeholder relationships
Analytical skills for issue identification and resolution
Preferred qualifications, capabilities, and skills
Associate's or Bachelor's Degree in business, finance, or related field
Three years of experience in multifamily or commercial loan closings
Experience with HUD Settlement Statements
Familiarity with SNDA's, estoppels, and tenant lease abstracts
Experience working with complex borrowing entities (LLCs, corporations, trusts)
Advanced proficiency in Microsoft Excel
Experience coordinating with third-party vendors in real estate transactions
Required or Additional Information
Visa sponsorship is not available for this position.
Work schedules will be full-time in office, on a 40-hour per week schedule.
Final Job Grade and officer title will be determined at time of offer and may differ from this posting.
California Required Language
FEDERAL DEPOSIT INSURANCE ACT:
This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase's review of criminal conviction history, including pretrial diversions or program entries.
$24k-55k yearly est. Auto-Apply 36d ago
Loan Origination & Closing Specialist
Jpmorgan Chase 4.8
Loan processor job in Fort Worth, TX
JPMorgan Chase is currently recruiting for several open roles in our Commercial Loan Servicing Team, including: Loan Servicers, Loan Closers, and Loan Originators. Join a team where your expertise shapes the future of real estate lending. Make an impact while growing your career and skills in a collaborative, fast-paced environment. Experience career mobility, recognition for your problem-solving abilities, and the benefits of working with industry leaders. Be part of a team that values innovation, teamwork, and personal growth.
**Job Summary**
As a Loan Origination & Closing Specialist within our Multifamily and Commercial Lending team, you play a key role in supporting our lending services. You manage the end-to-end loan origination and closing process, ensuring accuracy, compliance, and timely completion of transactions. You work closely with internal and external partners, helping us deliver exceptional service and maintain high standards. Your attention to detail and ability to resolve issues directly impact our clients and the success of our business.
**Additional Summary Paragraph**
You will oversee documentation, review closing packages, and coordinate with business teams and third-party vendors. Your knowledge of real estate transactions and strong organizational skills will help you manage a national portfolio and meet deadlines. This role offers opportunities to develop advanced skills, leverage technology, and contribute to a culture of excellence.
**Job responsibilities**
+ Prepare and finalize loan origination documentation for multifamily and commercial transactions
+ Review closing packages, including HUD Settlement Statements, for accuracy and compliance
+ Manage relationships with clients, internal teams, and third-party vendors
+ Identify and resolve issues during loan origination and closing
+ Coordinate and prioritize tasks to ensure timely transaction completion
+ Apply knowledge of real estate laws, title policies, and escrow setups
+ Audit loan documents and oversee closing package finalization
+ Maintain accountability for turn time and manage a national portfolio
+ Communicate clearly and professionally with stakeholders
+ Use technology systems to support loan processing and funding procedures
+ Adapt to changing priorities in a fast-paced environment
**Required qualifications, capabilities, and skills**
+ High School Diploma or GED
+ One year of experience in loan closing or real estate transactions
+ Strong organizational skills and attention to detail
+ Ability to make independent decisions and solve problems
+ Clear written and verbal communication skills
+ Ability to work with minimal supervision
+ Dependable and adaptable in a deadline-driven environment
+ Proficient computer skills, including Microsoft Word and Excel
+ Experience managing multiple tasks and meeting deadlines
+ Ability to build and maintain stakeholder relationships
+ Analytical skills for issue identification and resolution
**Preferred qualifications, capabilities, and skills**
+ Associate's or Bachelor's Degree in business, finance, or related field
+ Three years of experience in multifamily or commercial loan closings
+ Experience with HUD Settlement Statements
+ Familiarity with SNDA's, estoppels, and tenant lease abstracts
+ Experience working with complex borrowing entities (LLCs, corporations, trusts)
+ Advanced proficiency in Microsoft Excel
+ Experience coordinating with third-party vendors in real estate transactions
**Required or Additional Information**
+ Visa sponsorship is not available for this position.
+ Work schedules will be full-time in office, on a 40-hour per week schedule.
+ Final Job Grade and officer title will be determined at time of offer and may differ from this posting.
**California Required Language**
**FEDERAL DEPOSIT INSURANCE ACT:**
This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase's review of criminal conviction history, including pretrial diversions or program entries.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
How much does a loan processor earn in Carrollton, TX?
The average loan processor in Carrollton, TX earns between $27,000 and $54,000 annually. This compares to the national average loan processor range of $28,000 to $50,000.
Average loan processor salary in Carrollton, TX
$38,000
What are the biggest employers of Loan Processors in Carrollton, TX?
The biggest employers of Loan Processors in Carrollton, TX are: