Construction Loan Processor
Loan processor job in Sparta, MI
Non-Exempt - Grade Level 5 Equal Employment Opportunity Corporate Values & Mission "Provide superior service, quality advice and show our utmost respect to everyone we meet." Acts as the Draw Expert for various functions related to the Construction Draw process and other construction servicing duties. Handles complex draws, loan modifications and loan conversions.
Reports To: Secondary Market and Construction Team Lead
Essential Duties and Responsibilities
* Meets with builders, borrowers, and title companies on the draw process. Maintains up to date Welcome Packet for new construction files.
* Confers with customer by telephone in attempt to determine matters related to construction draws, insurance claims, construction loan modifications, construction term outs and general loan servicing matters.
* Assists with escalated project conflicts, to include in person meetings with all applicable parties. Works with Department Supervisor to assist in resolution when necessary.
* Initiates contact with customers, builders, and title companies for the purpose of maintaining good relations and error resolution.
* Expert on construction draw process to include draws, monitoring of construction loan files for percentage of completion, and disbursements.
* Identifies loans for conversion of payment schedules to standard P&I payments, processes as necessary.
* Reviews final draw process (ex: refund of excess inspection fees and construction funds, final document checklist), processes as necessary with approval.
* Assists with hazard and flood insurance claim re-construction processes, including draws, inspections, and disbursements.
* Prepares appropriate recalculations for pay-downs and prepare modification recommendations and reviews completed modifications, processes as necessary with approval.
* Processes new builder applications.
* Maintains Approved Builder List, Self-Built and Denied Builder Lists.
* Maintains current knowledge of laws/regulations, policies/procedures which affect job function.
* Assists with implementation and changes in technology to improve efficiency and effectiveness of routine jobs. Maintains current knowledge of laws/regulations, policies/procedures which affect job function.
* Additional responsibilities as assigned.
* Be familiar with and comply with the provisions of the Bank Secrecy Act and USA PATRIOT Act as they relate to the functions of this position. Complete all required reports related to those acts and reports any observed violations or potential violations of those acts to a supervisor or other appropriate bank officer.
* Be familiar with and comply with all federal and state banking regulations as applicable
Competencies
In addition to the Corporate Core Competencies, individuals in this position are expected to exhibit the following:
Written and Oral Communication - Effective written and oral communication skills required, with the ability to interface with Internal and external stakeholders and community partners. Has group presentation skills.
Quality - Demonstrates accuracy and thoroughness; monitors own work and the work of others to ensure quality.
Quantity - Meets productivity standards; completes work in a timely manner; strives to increase productivity; works quickly.
Judgment - Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process. Makes timely decisions.
Initiative - Undertakes self-development activities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed.
Requirements
Qualifications
To perform this job successfully, an Individual in this position must be able to perform each of the above essential duties satisfactorily and exhibit the values of the Company. In addition, the requirements listed below are representative of the knowledge, skill and/or ability required.
Experience and/or Education
High School Diploma or Equivalent
One to two years related experience and/or training; or equivalent combination
Physical Demands and Work Environment
Ability to work in an office environment which may include many hours of computer and telephone usage. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Employees may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodations.
Construction Loan Processor
Loan processor job in Sparta, MI
Non-Exempt - Grade Level 5
Equal Employment Opportunity
Corporate Values & Mission
“Provide superior service, quality advice and show our utmost respect to everyone we meet.”
Acts as the Draw Expert for various functions related to the Construction Draw process and other construction servicing duties. Handles complex draws, loan modifications and loan conversions.
Reports To: Secondary Market and Construction Team Lead
Essential Duties and Responsibilities
Meets with builders, borrowers, and title companies on the draw process. Maintains up to date Welcome Packet for new construction files.
Confers with customer by telephone in attempt to determine matters related to construction draws, insurance claims, construction loan modifications, construction term outs and general loan servicing matters.
Assists with escalated project conflicts, to include in person meetings with all applicable parties. Works with Department Supervisor to assist in resolution when necessary.
Initiates contact with customers, builders, and title companies for the purpose of maintaining good relations and error resolution.
Expert on construction draw process to include draws, monitoring of construction loan files for percentage of completion, and disbursements.
Identifies loans for conversion of payment schedules to standard P&I payments, processes as necessary.
Reviews final draw process (ex: refund of excess inspection fees and construction funds, final document checklist), processes as necessary with approval.
Assists with hazard and flood insurance claim re-construction processes, including draws, inspections, and disbursements.
Prepares appropriate recalculations for pay-downs and prepare modification recommendations and reviews completed modifications, processes as necessary with approval.
Processes new builder applications.
Maintains Approved Builder List, Self-Built and Denied Builder Lists.
Maintains current knowledge of laws/regulations, policies/procedures which affect job function.
Assists with implementation and changes in technology to improve efficiency and effectiveness of routine jobs. Maintains current knowledge of laws/regulations, policies/procedures which affect job function.
Additional responsibilities as assigned.
Be familiar with and comply with the provisions of the Bank Secrecy Act and USA PATRIOT Act as they relate to the functions of this position. Complete all required reports related to those acts and reports any observed violations or potential violations of those acts to a supervisor or other appropriate bank officer.
Be familiar with and comply with all federal and state banking regulations as applicable
Competencies
In addition to the Corporate Core Competencies, individuals in this position are expected to exhibit the following:
Written and Oral Communication - Effective written and oral communication skills required, with the ability to interface with Internal and external stakeholders and community partners. Has group presentation skills.
Quality - Demonstrates accuracy and thoroughness; monitors own work and the work of others to ensure quality.
Quantity - Meets productivity standards; completes work in a timely manner; strives to increase productivity; works quickly.
Judgment - Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process. Makes timely decisions.
Initiative - Undertakes self-development activities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed.
Requirements
Qualifications
To perform this job successfully, an Individual in this position must be able to perform each of the above essential duties satisfactorily and exhibit the values of the Company. In addition, the requirements listed below are representative of the knowledge, skill and/or ability required.
Experience and/or Education
High School Diploma or Equivalent
One to two years related experience and/or training; or equivalent combination
Physical Demands and Work Environment
Ability to work in an office environment which may include many hours of computer and telephone usage. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Employees may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodations.
Mortgage Loan Processor
Loan processor job in Byron Center, MI
The Mortgage Loan Processor 2 is a critical customer facing position that performs a wide range of duties related to the processing and pre-underwriting of residential mortgage loans. Duties are both file and vendor level in nature. Maintains regular contact with both external and internal customers to ensure workflow deadlines are met. Assumes responsibility as the point person and coordinates processing the loan file from receipt in Fulfillment until submission to Closing. Proactively communicates status on the loan to borrowers and loan officer and maintains contact with external and internal partners to ensure expected closing deadlines are met. Primary responsibilities include reviewing and verifying loan documents including W-2 income, IRS tax returns, self-employed borrower income, assets, credit, appraisal, condo certification, homeowner's insurance, title insurance, etc., and ensuring the information is complete, accurate and complies with underwriter and program details. Must be able to communicate clearly and effectively with multiple people, multitask, work in a team environment, and manage an assigned pipeline. Exceptional attention to detail - the right candidate must be organized, able to multitask and have excellent time management
Duties & Responsibilities:
Processes FHA, VA, Conventional, and Jumbo loans
Financial Analysis - Knowledge of and ability to read, interpret and draw accurate conclusions from financial and numerical material. Verify and analyze loan documentation including credit reports, income, asset, appraisal, title, homeowner's insurance documents - as well as general ways to structure a loan
Ensures a minimum level of documentation (e.g., credit worthiness, analyzing income and asset data) is submitted prior to delivering a loan file to Underwriting for review utilizing fraud and compliance tools, review alerts and clear conditions
Demonstrate working knowledge of federal and state guidelines, rules and regulations such as RESPA, TILA, HMDA, etc.
Update fees based on the preliminary Closing Disclosure, corrected documents, and loan change requests and ensure any changes which require redisclosure have been accurately notated and checked in the loan origination system for compliance purpose
Organizes and uploads documents to the image system, validating what has been provided and indexing items into the appropriate folders.
Nurture a pipeline of loans maintaining timely and compliant flow to meet internal and external service level agreements
Prioritize and monitor daily workflow in order to ensure all loans are being worked on in accordance with expected timelines
Effective communications - Understanding of effective concepts, tools and techniques; ability to effectively transmit, receive and accurately interpret ideas and information
Contact borrowers to collect required documentation and be a liaison between origination, underwriters, relators, and borrowers. Borrowers include first time home buyers, private client group, existing and new bank customers, and customers seeking purchase or refinances
Work closely with our Loan Officers and Personal Production Assistants to ensure a timely and accurate experience of the customer throughout the mortgage process.
Interact with mortgage professionals to obtain information from the borrowers or to seek clarification about documents in the loan files
Manages an average pipeline of loans within assigned operations center
Performs other duties as assigned.
Basic Qualifications:
High School Diploma/GED
Minimum of 1 year of demonstrated residential mortgage processing or previous experience fulfilling the roles of Processor, Loan Officer Assistant, Loan Officer, Closer, or equivalent mortgage operations position
Preferred Qualifications:
College degree
Current working product knowledge of FHA, VA, Conventional and other loan programs such as Jumbo, Portfolio, construction to permanent, down payment assistance and bond programs.
Experienced in automated underwriting to include Fannie/Freddie (CONV/FHA/VA/RD)
Self-motivated, self-reliant person who can succeed in a remote position, working from home
Excellent disposition, mindset, communication skills and work ethic
Ability to multi-task with strong attention to detail while meeting deadlines in a fast-paced environment
Strong listening and problem-solving skills
A commitment to integrity and customer service
Demonstrate working knowledge of federal and state guidelines, rules and regulations such as TRID and Reg B
Ability to analyze income and tax forms accurately and calculate income for all types of borrowers
Strong knowledge of mortgage procedures, processes, and documentation
Able to work independently on processing various loan applications
Able to prioritize in order to meet loan closing deadlines
Familiarity with Microsoft, mortgage, and banking applications/software
Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)
No
Workplace Type:
Office
Our Approach to Office Workplace Type
Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.
Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.
Huntington is an Equal Opportunity Employer.
Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.
Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.
Auto-ApplyMortgage Loan Officer
Loan processor job in Grand Rapids, MI
Location : Address 1815 Breton Rd. SE Location : City Grand Rapids Location : Postal Code 49506 Responsibilities
We are currently seeking a Mortgage Loan Officer to join our Michigan First Mortgage Office. The person in this position will report to the Loan Center Manager.
JOB SUMMARY:
Our Mortgage Loan Officers strive to make an impact on their client's lives by providing the most up to date mortgage information in order to help them meet their financial goals. This would involve increasing a client's mortgage loan portfolio by developing business contracts; attracting mortgage customers, completing mortgage loan process and closing. We are looking for outgoing sales oriented applicants with uncanny client service ability.
KEY JOB RESPONSIBILITIES:
Advise and educate clients on the home-buying or refinance process and how to better manage their mortgage needs.
Meets mortgage loan operational standards by contributing mortgage loan information to strategic plans and reviews; implementing production, productivity, quality, and customer-service standards; resolving problems; identifying mortgage loan system improvements.
Assists in the preparation of credit information necessary to establish qualifying range, including such factors as applicant's assets, credit experience, and income, based on predetermined standards.
Keeps record on file of credit transactions, inquiries, pending loans, Loan Activity report by representative, and Daily Loan Listing.
Attracts new mortgage loan applications by developing relationships within the community, specifically with the real estate community; making sales calls to prospective customers.
Completes mortgage loans by monitoring collection, verification and preparation of mortgage loan documentation; scheduling and completing mortgage loan closing.
Excellent interpersonal and persuasion skills.
Ability to perform functions in an accurate and timely manner.
Perform other duties as assigned.
Becomes/is an advocate of The Michigan First Way, supporting all facets of it, including complete fulfillment of Our Promise, 5 STARS Service, SOLVE IT and our ISMs. Fosters a positive demeanor and image through professional representation in all contacts with both, team members and members. Consistently reflects and displays each of our “ISMs” in daily job performance, as well as in all business interactions while executing on our goals and initiatives. Learns and utilizes EMEC (Every Member's Experience Counts) in day-to-day responsibilities when communicating with members only.
Qualifications
High school diploma, BA degree in Finance, Accounting or Economics preferred.
Previous experience in financial software or sales is a plus.
Passion, great communication skills, self-motivation, positive and competitive attitude.
Detailed orientated.
Ability to effectively present information in one-on-one and small group situations.
Ability to operate standard office equipment, including proficiency with financial calculations and operational software desired.
Must have more skills than just telemarketing experience. Organic lead generation and Social Media efficiency is essential to loan originators' long term prosperity.
Who We Are
Michigan First Credit Union was founded more than 90 years ago by educators and delivers world-class service to more than 160,000+ members at our branches throughout the State of Michigan, and we're still growing! We offer financial solutions for every life stage and seek to positively transform our members' lives through personalized service that meets their unique needs.
Simply put, Michigan First Credit Union's sole mission is to provide the highest quality member experience. Working here, you'll get to participate in a strong culture, centered around service, professionalism, and growth.
Michigan First highlights:
500 team members
32 locations spanning the Lansing area, Grand Rapids and Metro Detroit
Industry leader in community support and charitable giving through the Michigan First Foundation
Member Services Call Center operates 24/7/365
Over $1.5 Billion in assets
Awards Michigan First Credit Union has been the proud recipient of:
2024 Best & Brightest in the Nation
2024 Best & Brightest in Metro Detroit
2024 Best & Brightest in West Michigan
2024 Best Credit Unions to Work For
2024 Crain's Cool Places to Work
2024 Detroit Free Press Top Workplaces
2024 Michigan Veterans Affairs Agency - Certified Veteran Friendly Employer - Bronze Level
2021 Credit Union of the Year by NAFCU (National Association of Federally-Insured Credit Unions)
Benefits and perks of joining our award-winning team include:
Very competitive pay
Low-cost medical, dental, and vision benefit options. Employer-paid life and disability insurance
401(k) - 100% match up to 5% deferral
Tuition reimbursement for both Undergraduate and Graduate degree program
Access to a complimentary concierge service that assists with nearly any item on your to-do list
Free, state-of-the-art fitness center at our Lathrup Village headquarters with exercise equipment, showers and locker rooms
Wellness initiatives and events throughout the year to help team members stay healthy
Loan discounts for certain secured and unsecured loans and mortgages
Opportunities for pay increases, incentives and profit-sharing, based on performance
Onsite subsidized top notch Cafe 26 for team members' use
Onsite bowling center
Michigan First Credit Union is an Equal Opportunity Employer.
Auto-ApplyMortgage Loan Officer
Loan processor job in Grand Rapids, MI
Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a(n) Mortgage Loan Officer within PNC's Mortgage organization, you will be based in Western MI which could include Grand Rapids, Muskegon County or Kalamazoo, MI based on your location.PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.Job Description
Recommends loan solutions in accordance with lending guidelines and clients' requirements.
Manages a portfolio of customer relationships. Seeks prospective opportunities to retain and/or develop new clients. Responsible for sales calls.
Develops and prepares loan solutions and refers products and services; reviews documentation to ensure compliance. Manages customer pipeline for efficiency.
Collaborates with internal and external stakeholders to complete mortgage transactions.
Collects and analyzes customer financial information for multifaceted and/or complex borrowers.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred SkillsBanking Products, Client Prospecting, Customer Relationships, Customer Solutions, Documentations, Innovation, Mortgages, SalesCompetenciesCustomer Experience Management., Effective Communications, Financial Analysis, Loan Origination, Matrix Management, Mortgage Products., Sales Tasks And Activities, Scheduling Work and Activities, Selling.Work ExperienceRoles at this level typically require a university / college degree with < 1 year of professional experience and/or successful completion of a formal development program. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.EducationNo DegreeCertificationsNo Required Certification(s) LicensesCandidates being considered for this position will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations.BenefitsPNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
Auto-ApplyMortgage Loan Officer
Loan processor job in Grand Rapids, MI
Opportunity Resource Fund seeks an experienced, empathetic, and highly motivated individual to fill this new role on our team. The ideal candidate has experience with new loan volumes of $12 million annually, community lending, and seeks to use these experiences to benefit the communities OppFund serves. This is not your typical high-volume, 80 hour per week mortgage lender role - OppFund's values align with serving others and helping them with a path to home ownership while allowing our team to have a meaningful work-life balance.
About Opportunity Resource Fund - ********************
Mission & Vision: Opportunity Resource Fund is a non-profit organization dedicated to providing loans to create equitable, economic, and sustainable opportunities throughout Michigan - one person, one job, one home at a time. We envision homes providing shelter for generations of families; successful small businesses creating jobs; and vibrant community facilities.
Position Summary: The Mortgage Loan Originator supports Opportunity Resource Fund's mission by originating all single-family mortgages. The Mortgage Loan Originator is responsible for understanding borrowers' loan needs and loan options available to them. The Mortgage Loan Originator ensures compliance with all state and federal guidelines and requirements in all mortgage loan activities.
Compensation & Benefits: $55,000 - $ 75,000 + Incentive Plan Pay, Full-time, Salary + Incentive, Exempt
Company-paid training, excellent health/dental/vision benefits, 403(b) with match, and company paid life/STD/LTD. Work/life balance with paid time off and generous paid holiday schedule.
Education & Credentials: High school diploma or equivalent required. College degree or coursework in Business Administration, Management, Finance, Economics, or a related field is preferred. Must be a licensed MLO in Michigan and maintain licensing throughout the course of employment.
Experience: Minimum of 3-5 years of previous experience working with single-family mortgages utilizing Fannie Mae, HUD, FHA, and MSHDA loans is required. Previous experience working with non-profit organizations is preferred.
Other Requirements: Demonstrates a high level of accuracy, is detail oriented, thorough, inquisitive, confident, organized, and results driven. Compassionately and ethically serves a diverse population. Technologically savvy with advanced computer skills, including proficiency in all Microsoft Office applications (Word, Excel, SharePoint, Teams), database programs, Internet, and various cloud-based systems. Strong financial acumen and mathematical skills. Must have valid driver license and reliable transportation to travel to locations throughout the region. See full job description for additional position information.
Primary Work Location: The Mortgage Loan Originator must reside in Michigan and be willing to travel throughout the state as needed. Hybrid with onsite attendance in OppFund's Grand Rapids office as required.
Equal Employment Opportunity & ADA Compliance: Opportunity Resource Fund provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, gender expression, genetic information, service in the military, arrest record (and all other protected classes in the State of Michigan or as provided by Federal Law). Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training. To ensure equal employment opportunities to qualified individuals with a disability, Opportunity Resource Fund will make reasonable accommodations for the known disability of an otherwise qualified individual, unless undue hardship on the operation of the business would result.
Must pass a comprehensive Background Check.
Mortgage Loan Officer
Loan processor job in Grand Rapids, MI
You'll love your job at Consumers Credit Union, one of the 101 Best Places To Work as reported by the Michigan Business and Professional Association. We appreciate your interest in joining our sales and service team, where providing exceptional member service is our core philosophy.
Job Description
Our Mortgage Loan Officers (MLO) serve the members of the credit union by advising them on the best way to purchase or re-finance their home and facilitate the origination of those loans. The MLO will generate leads through outside sources such as realtors, builders, CPA's, attorneys, and be assigned office referrals.
Qualifications
Must haves:
Be Genuine: sincere, honest and authentic
Be Passionate: love what you do
Be Purposeful: resolved, determined
Be the Solution: innovative & empowered
Be a Servant Leader: lead yourself and others well
Documented track records of sales through personal service
Bachelor's degree or equivalent work experience
Encompass experience a plus.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Commercial Loan Closing Specialist
Loan processor job in Grand Rapids, MI
Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Responsible for the determination of requirements, review, analysis and completion of all due diligence associated with the commercial loan documentation and closing process. This includes the satisfaction of credit approval conditions prior to the preparation of commercial loan documentation. These responsibilities include identifying, requesting, reviewing and critical interpretation of all 3rd party provided documents needed to grant the "clear to close". This also includes coordinating the efforts to prepare commercial loan documentation for all commercial loans including real estate and non-real estate secured loans. Communicates proactively with sales, credit, external customers and 3rd party vendors ensuring the bank meets the closing date and time expectations of the borrower. Under minimal supervision, uses established guidelines to receive and review vendor documents. Clear liens and credit conditions and confirms loan to value ratios for a moderately complex line of loan product
Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
* Receives, reviews, and analyzes draft and final credit approval/credit memo from underwriter or portfolio manager and determines due diligence requirements.
* Analyzes and interprets the loan approval to determine borrower, collateral, guarantor and loan requirements.
* Control point to confirm evidence of sufficient lending authority obtained on the credit approval.
* Manages workload by monitoring newly received loans as well as tracking work in process.
* Orders and/or interprets supplemental vendor due diligence information to ensure borrower, collateral and guarantor requirements are met and ensures production of appropriate documentation in compliance with all terms of the loan request such as: title commitment / title search, UCC (Uniform Commercial Code) search, evaluation or real estate appraisal, environmental questionnaire, RSRA/Transaction Screens or evaluation (phase I/II), flood determination and other regulatory or compliance items, proof of insurance documents, survey, and entity documents.
* Ensures adherence to the Bank's risk tolerance or escalates appropriately.
* Promptly and accurately determines when all underwriting approval conditions for the loan closing have been satisfied. Takes appropriate remedial actions to Resolve deficiencies and Escalates questions/disputes to appropriate level when necessary.
* Determines closing date expectations and advises sales and credit of obstacles that May impede meeting client expectations.
* Coordinates efforts to establish the closing date and time with all parties concerned including internal and external attorneys (as applicable), title companies, external customer and relationship manager or financial center manager.
* Coordinates efforts to engage and finalize preparation of loan documents by internal and external counsel in a timely manner.
* Reviews loan documents and identifies/resolves shortfalls to insure alignment with the deal structure and credit approval.
* Understands all business entity structures and obtains/reviews entity documents to determine authorized parties that can bind the entity to the loan transaction.
* proactively contacts customers directly to obtain required documentation and when facilitating closing date/times, when applicable.
* Collaboratively works with and shares knowledge with internal partners and divisions.
* Understands, determines and obtains appropriate Approval for compliance requirements, such as commercial customer identification Program (CIP), Reg. U, consumer purpose, Flood, etc.
* Understands and makes determination of appropriate loan coding needed for portfolio and Regulatory reporting purposes, such as loan purpose, collateral type, obligation type, etc.
* Demonstrates and appropriately applies a working knowledge of diverse commercial loan documentation, Legal & Regulatory requirements (including unique state regulations), policies and procedures, and applies that knowledge.
* Obtains and Understands all funding information and creates and/or reviews the settlement Statement providing direction for the disbursement of loan proceeds.
* For internally prepared loans, makes the final determination that all due diligence has been completed, final credit approval has been received, all policies and regulations have been met. Upon this determination, notifies sales, credit, title company, etc. of due diligence complete status and requests document preparation for the loan closing for attorney prepared loans, makes the final determination that all due diligence has been completed, final credit approval has been received, all closing conditions, policies and regulations have been met. Upon this determination, notifies sales, credit, title company, outside counsel, etc. of authorization to close the transaction. The loan closing cannot occur without this final LCS decision.
* Works directly with outside counsel on externally prepared commercial loan documentation, acting on the bank's behalf to review all loan documentation and confirms all due diligence items are addressed by bank or attorney, if applicable.
* Provides guidance and Support to business Partners in order to Meet the needs of external customers.
* Able to coach business Partners on the Retail business banking and commercial lending loan closing Process.
* Interacts and communicates daily with all levels, including financial center employees, supporting business unites, relationship managers, credit, underwriters, document preparation, REVG, title companies, 3rd parties, attorneys, flood vendors to ensure
* Ensures all individual and departmental goals and service level agreements (SLAs) are met.
* Stays current with and applies credit policy and procedures to all transactions to mitigate risk to the Bank.
* Reviews appropriate loan accounting system and Identifies discrepancies between system structure and credit approval structure and works with credit to resolve.
* Other duties as assigned.
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
* 2 years of commercial banking/commercial real estate loan experience with a focus on due diligence and loan documentation.
* High school diploma or equivalent. Bachelors degree preferred.
* Strong time management and organizational skills evidenced in Previous assignments.
* Demonstrates an understanding of applicable bank policies and procedures as they pertain to the satisfaction of loan closing conditions as well as vendor documents and services.
* Strong knowledge of most common vendor documents title work, appraisals, flood determinations, lien searches.
* Strong knowledge of loan documents and requirements.
* Strong knowledge of commercial lending and loans.
* Thorough understanding of all business banking and commercial loan products.
* Thorough knowledge of business banking and commercial lending credit policy/Guidelines.
* Thorough knowledge of loan documentation, collateral evaluation, Lien Perfection, local, state and Federal Regulatory requirements.
* Thorough knowledge of B2B, CCAS, AFS, RIMS, CHQ, loan Doc Prep system (or equivalent vendor systems), and other banking systems preferred.
* Strong personal computer skills with Demonstrated knowledge of Microsoft Excel, Word, and email.
* Self-starter and Works with minimal direction.
* Strong verbal and written communication skills.
* Strong negotiation skills.
* Strong interpersonal skills and team orientation.
* Ability to Meet deadlines under pressure.
* Ability to appropriately escalate issues requiring problem solving and decision making.
#LI-TC1
Commercial Loan Closing Specialist
Total Base Pay Range 53,400.00 - 109,500.00 USD Annual
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance.
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner.
LOCATION -- Rosemont, Illinois 60018
Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
Auto-ApplyReverse Loan Officer
Loan processor job in Ada, MI
Description Position Overview:With Relationships as one of Benchmark's core values, building and maintaining relationships in order to source loan applications is the primary focus of our loan officers. The Loan Officer sources and originates loan applications from consumers and maintains relationships to develop and keep an active pipeline of applicants. Ideal candidates for this position have a strong service-oriented mindset with prior, proven reverse mortgage loan sale experience, excellent communication skills, and proven knowledge of reverse mortgage lending, compliance, Quantum Reverse or Reverse Vision and regulatory requirements. Essential Functions of the Role:
Establish and maintain relationships through frequent travel with individuals including existing clients, past clients, and real estate professionals to generate business referrals.
Maintain a pipeline of applications within federal and state regulations.
Analyze reverse mortgage applications and determine the programs best meeting the needs of the consumer.
Gather required application data and provide initial documents and disclosures to the applicant.
Communicate and educate the consumer on qualified programs (both HECM and proprietary products if eligible) including benefits and risks.
Support communication through the loan process between operations staff and the borrower.
Provide all applicable initial documents and disclosures to the loan processor.
Work with assigned Benchmark branch(s) in the training, marketing and assisting in all aspects of Benchmarks' reverse mortgage program.
Other duties as assigned.
Essential Knowledge/Skills/Abilities:
Strong communication skills
Ability to generate leads
Customer service oriented
Proven ability to prioritize and multi-task
Knowledge of various reverse mortgage loan products
General knowledge of credit reports and Financial Assessment including Residual Income calculations
Ability to adapt to market changes
Knowledge of the mortgage loan process
Proven ability to monitor and track multiple deadlines
Experience Requirements:
Minimum of 12 funded self-generated reverse mortgages in prior 12 months required.
Has built a solid referral base
Education/Licensing Requirements:
High school diploma or equivalent required. Some college preferred.
Licensed in market area and registered nationally in NMLS.
Professional certification (CRMP) a plus
Working Conditions:
Fast-paced environment.
Requires normal vision (corrected) both close and distant.
Requires normal hearing levels (corrected).
Requires working at a desk to use a phone and computer for extended periods of time.
Requires sitting, bending.
Works effectively with frequent interruptions.
Lifting requirements of 10 lbs. occasionally.
Frequent travel >50%.
Auto-ApplyMortgage Loan Officer
Loan processor job in Grand Rapids, MI
Job DescriptionBe You. Be Independent!
Are you an experienced Mortgage Loan Officer, with proven
networking
and
relationship-building
skills, looking to take the next step in your career? If so, we need you!
At Independent Bank we celebrate your unique self and empower you to make a difference. Guided by our core values of
courage, drive, integrity, people focus
and
teamwork
, we provide a supportive environment where you can thrive, grow your career and contribute meaningfully to shaping the financial future of our customers and communities; inspiring financial independence today, with tomorrow in mind.
About the Job:
Join Independent Bank as a Mortgage Loan Officer! We're seeking motivated individuals with a proven track record of success to help our customers achieve their home ownership dreams. Reporting to the Area Mortgage Sales Manager, you'll originate various residential mortgage loans and participate in business development initiatives within your local community. Embrace our mission of
inspiring financial independence today, with tomorrow in mind
by becoming a key player in transforming how our customers finance their homes. Apply now to be part of our driven and innovative team!
Why You Should Apply:
Competitive compensation package.
A knowledgeable, goal-driven, and exciting team of colleagues.
Exposure to different areas of banking and the ability to work with leaders within the industry.
Community-focused events and volunteer opportunities.
What You Will Do:
Solicits residential mortgages through relationships built with realtors, builders, major employers, and community involvement.
Provides service to customers and prospective customers seeking residential mortgages. Such service includes but is not limited to:
Communicate and interview borrowers to determine the best programs available for the borrower's income, asset, and credit profile.
Assist borrowers with the application process utilizing Blend and Encompass.
Ensure necessary documentation is uploaded from the borrower to complete loan applications for submittal to underwriting.
Price and lock interest rates and monitor lock expiration dates.
Assist operations as needed during the process of the loan.
Make appropriate introductions to other departments in the bank to offer borrowers other bank products, if applicable.
Continually network to build relationships, attend functions, provide education and services to realtors, builders, and other partners in the community.
Performs other related duties as assigned.
What We're Looking For:
High school diploma or equivalent education required.
Bachelor's degree or equivalent years of working experience preferred.
3+ years of sales experience, originating real estate mortgage loans preferred.
Excellent interpersonal, presentation, and communication skills.
Proven networking and relationship-building skills.
Be YOU. Be Independent!
Loan Servicing Oversight Specialist
Loan processor job in Grand Rapids, MI
Job Description
The POWER of a CAREER!
At Northpointe Bank, we believe your career should empower you-to grow, contribute, and find purpose. We're hiring a Loan Servicing Oversight Specialist to support key mortgage servicing functions, including MERS administration, loan transfers, and sub-servicer oversight. This role plays an essential part in ensuring accuracy, compliance, and servicing continuity across our mortgage portfolio.
This is an excellent opportunity for someone who brings strong attention to detail, servicing knowledge, and the ability to collaborate across internal teams and external servicing partners.
This role will start in office and will move to hybrid after person is trained.
What You'll Do:
Maintain and reconcile the MERS database to ensure accuracy and compliance
Process MERS registrations, transfers, and releases of security interests
Monitor and resolve MERS exceptions / data discrepancies
Coordinate loan boarding, deboarding, and servicing-rights transfers
Validate loan data, documentation, and investor requirements during transfers
Support due diligence and post-sale reconciliation activities
Assist with monitoring sub-servicer performance against SLAs, KPIs, and regulatory expectations
Participate in audits, QC reviews, and exception remediation
Escalate discrepancies, potential risks, or non-compliance issues appropriately
Maintain oversight reports, logs, and servicing documentation
Adhere to RESPA, Regulation X, Regulation Z, UDAAP, and internal servicing policies
What You Bring:
2-4 years of mortgage servicing or servicing-oversight experience preferred
Knowledge of MERS rules, processes, and reconciliation requirements
Familiarity with loan transfers, investor sales, servicing portfolios, or sub-servicer oversight
Strong attention to detail with the ability to identify and resolve discrepancies
Effective communication and collaboration skills
Working knowledge of servicing regulations (RESPA, Reg X, Reg Z, UDAAP)
Proficiency with Microsoft Office and servicing systems (MSP, Fiserv, or similar)
Bachelor's degree preferred but not required
Why Join Northpointe?
You'll join a collaborative team that values accuracy, professionalism, and strong servicing governance. Your contribution supports operational integrity, compliance, and investor confidence across our servicing operations.
Our Hiring Philosophy
Northpointe Bank recognizes that the quality of our people is the foundation for our success. Attracting individuals who value a challenging work environment that rewards the contributions of its people is the cornerstone of our hiring philosophy.
It is the policy of Northpointe Bank and its subsidiaries to provide equal employment opportunities (EEO) to all persons regardless of age, race, sex, religion, national origin, handicap, marital status, or other attributes not pertinent to the job requirements. This policy reflects our practice of making all employment decisions, from recruitment to promotions, based on an individual's qualifications without discrimination on any basis.
Benefit Information:
Medical
Dental
Vision
Life, LTD, & AD&D
Dependent Care Spending Plan (DCSA)
Employer Stock Ownership Plan with 401(k) feature and company match
Complimentary Banking Services
Tuition Assistance
Ready to Apply?
If you're ready to contribute to a high-performing servicing organization and make an impact through accuracy and oversight, we want to hear from you. At Northpointe Bank, this is more than a job-it's the POWER of a CAREER.
AA - EOE
Powered by ExactHire:189025
Loan Officer
Loan processor job in Allegan, MI
Guild Mortgage Company, closing loans and opening doors since 1960. As a mortgage banking firm, we are dedicated to serving the homeowner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry.
Position Summary
The Loan Officer plays an important role in the organization by performing a variety of activities directly related to the company's Production functions. The role is primarily responsible, under moderate supervision, for providing quality relations with borrowers through completing the origination processing of application, loan disclosure, review files for adherence to underwriting standards, ensuring completeness of submission to processing. Contacts borrowers to collect necessary documentation and act as a liaison between origination staff, underwriters and customers.
Essential Functions
Obtain an accurate and thorough 1003.
Collect supporting documentation from borrower:
30-day paystubs
2 years tax returns
Last 2 years W2's
Award letters, disability, trust income, etc.
LOE for Gaps in jobs
At initial contact with borrower provide needs list and complete application
2 months bank statements
Obtain executed disclosures within regulations time frame.
Obtain accurate AUS findings.
Analyze credit report and financial scenario, determining appropriate loan product(s).
Determine (price) a profitable loan and communicate fees to ops team.
Submit a complete loan package to processing.
Note: Processing will not proceed without a complete loan file: Complete application, signed disclosures, at least 80% of what is required to obtain an UW approval.
Lock in rate.
Review CD to ensure fees and cash at closing are consistent with commitment to Customer:
Issue Lender Credit if needed
If loan out of balance, work with processor & branch manager to request subsidy
Resolve file problems, bottlenecks and qualifying issues throughout production and underwriting process.
Provide administrative support in the collection and preparation of submitting loan application with supporting documentation to processing.
Coordinate, create, track and distribute marketing materials.
Manage client and referral partner databases.
Answer customer inquiries involving rates, products and loan application status to ensure quality customer service.
Perform any other reasonable duties required by Guild Mortgage Company or Managing Loan Officer.
Qualifications
High school diploma or equivalent required.
At least two years of experience in Mortgage lending or related field.
Active NMLS License.
Ability to manage multiple priorities, strong detail orientation and highly organized.
Works with a strong sense of urgency and responsiveness.
Passionate about delivering excellence in customer service.
Demonstrated patience and professionalism when interacting with both internal and external customers.
Proficiency with data entry, PDF software programs, Microsoft Word, and Excel required.
Strong verbal and written communication skills.
Supervision
Intermittent to low supervision required, depending on experience
Apply sound judgment in execution of core job responsibilities
Travel: 0%
Requirements
Physical: Work is primarily sedentary; mobility in an office setting.
Manual Dexterity: Frequent use of computer keyboard and mouse.
Audio/Visual: Ability to accurately interpret sounds and associated meanings at a volume consistent with interpersonal conversation. Regularly required to accurately perceive, distinguish and interpret information received visually and through audio; e.g., words, numbers and other data broadcasted aloud/viewed on a screen, as well as print and other media.
Environmental: Office environment - no substantial exposure to adverse environmental conditions.
Guild offers a pleasant work environment, competitive compensation and excellent benefits package; including medical, dental, vision, life insurance, AD&D, LTD and 401(k) with employer match.
Guild Mortgage Company is an Equal Opportunity Employer.
This position offers eligibility for incentive compensation.
Compensation at Guild is influenced by a wide array of factors including but not limited to local and federal minimum wage requirements, education, level of experience, and applicant's geographical location.
Mortgage Closer
Loan processor job in Ada, MI
Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving.
We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values.
Responsibilities
Salary Range
The salary range for this position is $18.25/Hr. - $29.75/Hr.. Final compensation will be determined by location, skills, experience, qualifications and the career level at which the position is filled.
We are currently seeking a Mortgage Closer. The Mortgage Closing Processors are responsible for providing excellent customer service to both our internal and external clients. Duties include, but are not limited to, efficient pipeline management, issuance of closing disclosures to Borrowers in accordance with TRID Regulatory and ONB guidelines, working closely with title companies to balance closing disclosures, delivery of the final closing documents and funding via wire transfers. Mortgage Closing Processors must be able to work in a fast-spaced environment and be able to pivot as needed to address closing problems or last-minute changes timely and professionally.
Key Accountabilities
Provide Exceptional Customer Service:
* Contact internal customers or other 3rd parties as needed to resolve closing issues or discrepancies with clear and concise communication.
* Respond promptly and professionally to all internal and external customers
Accuracy and Attention to Detail:
* Review all documentation in the file for accuracy. Request updated documentation as needed.
* Accurate preparation of the initial and final closing disclosure to include balancing the closing disclosure with the title company.
* Accurate preparation of closing documents in accordance with loan product requirements, established compliance and regulatory guidelines and internal policies and procedures.
* Manage last minute closing changes or problems timely, accurately and professionally.
Exceptional Pipeline Management and Organizational Skills:
* Effectively manage pipeline to ensure initial closing disclosures, redisclosures and final closing documents are delivered within established SLA's and regulatory timing requirements.
* Organization in this role is critical to ensure closing documents and wire funds are delivered timely to title companies and attorneys to avoid closing delays.
Key Competencies for Position
Make Decisions & Solve Problems: Take ownership of the problem while collaborating with others on a resolution with an appropriate level of urgency. Collaborate and seek to understand the root causes of problems. Evaluate the implications of new information or events and recommend solutions using decisions that are sound based on what is known at the time. Take action that is consistent with available facts, constraints and probable consequence.
Promote Change: Actively seeks information to understand the rationale, implications and impact for changes. Remains agile by quickly modifying daily behavior, leveraging resources, and trying new approaches to effectively embrace change. Willing to act quickly, learn and adjust as needed. Identifies and recommends changes to leadership to improve performance.
Delight Clients: Passionately serve internal/external clients with excellence. Maintain a growth mindset staying current with developments and trends in areas of expertise influencing client satisfaction both internally and externally. Understand data, metrics and/or financial information, and how they tie to client satisfaction and business outcomes related to position, client and/or team. Nurture client relationships by listening, prioritizing, and acting responsibly to meet client needs, mitigate risk and add shareholder value.
Lead Inclusively: Seek diverse relationships to learn more about people from other cultures and backgrounds. Gather information with curiosity and humility to learn more about people from other cultures and backgrounds including impacts on norms, behaviors and expectations (e.g., social norms, decision-making approaches, and preferences). Advocate for diverse perspectives. Continually examines own biases and behaviors to avoid stereotypical responses.
Develops Talent: You own your development and career. Actively assesses self by leveraging feedback to enhance knowledge, skills and behavior. Leverages own strengths and those of team members to meet individual and team goals supporting both internal and external client needs. Continuously develops self for current and future roles.
Qualifications and Education Requirements
* High School Diploma or GED
* 1-3 years first lien mortgage experience with first lien mortgage loan closing experience preferred
* Operate standard office equipment
* Ability to multi-task and work in a fast-paced environment while maintaining a positive attitude
Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles.
As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.
We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, SVP, to fill a specific position.
Our culture is firmly rooted in our core values. We are optimistic. We are collaborative.
We are inclusive. We are agile. We are ethical.
We are Old National Bank. Join our team!
Auto-ApplyMortgage Loan Officer
Loan processor job in Muskegon, MI
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a(n) Mortgage Loan Officer within PNC's Mortgage organization, you will be based in Western MI which could include Grand Rapids, Muskegon County or Kalamazoo, MI based on your location.
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
Job Description
* Recommends loan solutions in accordance with lending guidelines and clients' requirements.
* Manages a portfolio of customer relationships. Seeks prospective opportunities to retain and/or develop new clients. Responsible for sales calls.
* Develops and prepares loan solutions and refers products and services; reviews documentation to ensure compliance. Manages customer pipeline for efficiency.
* Collaborates with internal and external stakeholders to complete mortgage transactions.
* Collects and analyzes customer financial information for multifaceted and/or complex borrowers.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
* Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
* Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred Skills
Banking Products, Client Prospecting, Customer Relationships, Customer Solutions, Documentations, Innovation, Mortgages, Sales
Competencies
Customer Experience Management., Effective Communications, Financial Analysis, Loan Origination, Matrix Management, Mortgage Products., Sales Tasks And Activities, Scheduling Work and Activities, Selling.
Work Experience
Roles at this level typically require a university / college degree with < 1 year of professional experience and/or successful completion of a formal development program. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Education
No Degree
Certifications
No Required Certification(s)
Licenses
Candidates being considered for this position will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations.
Benefits
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
Loan Officer
Loan processor job in Plainwell, MI
Employment Type: Full-Time, On-site #LI-ONSITE
Entry Salary Range: $19.84-$23.81 per hour with an incentive opportunity based on individual performance.
Comprehensive Benefits Package We're committed to supporting your well-being and work-life balance through a robust benefits offering:
Health & Wellness
Medical, dental, and vision insurance to keep you and your family healthy.
Financial Peace of Mind
401(k) with company match, life insurance, and disability coverage.
Time Off
Generous paid time off (PTO), paid holidays, and paid parental leave.
Professional Growth
Learning and development programs, plus tuition reimbursement to support your career journey.
Additional Perks
Free Telemedicine
Employee Assistance Program (EAP)
Wellness initiatives
Paid Community Action Volunteer Hours
*Parental Leave and Tuition Reimbursement are available after one year of service
Advia offers a bilingual premium for this role. This premium acknowledges and compensates bilingual employees who regularly use their language skills to assist our members. Proficiency testing is required, with a specific need for Spanish language proficiency.
What you should know about the role:
The most essential function of this position is to proactively identify financial solutions for our members by Interacting with customers both in person and through proactive phone calls. You will leverage products and services that can save them money and time, earn them money, add convenience and/or give the member peace of mind. This is accomplished by providing outstanding service to both internal and external members as defined by living and demonstrating the core values of the credit union; Act with Integrity, Drive Progress, Build & Strengthen Relationships and Keep People at the Core.
What to know about Advia:
Advia is a fast-growing Credit Union. We are in the top 3% of credit unions in the United States and serve almost 200,000 members with assets over $3 Billion. We are deeply rooted in the communities we serve and have a passion for placing our members needs above all else. Our culture can only be described as “work hard, play hard.”
Why you should work for us:
Loan Officers enjoy the ability to earn more than your base pay through our weekly incentive program.
As a team member of Advia, you can expect regular and constructive guidance, development opportunities, great benefits including affordable medical/dental/vision insurance, 401k match, and generous PTO. You will also enjoy paid holidays and every Sunday off. You will work with a dedicated team and engaged leaders.
We are committed to Equal Employment Opportunity and are a proud Veteran & Military Friendly Employer. We would encourage you to come live the Advia life!
What you can expect to do as a Loan Officer:
Interview existing and potential members in person and by phone and explains specific services, products, and policies. Identify members' needs and cross-sell Credit Union services and products actively in an appropriate, professional manner, meeting Credit Union standards. This includes outbound call expectations pertaining to CRM and other call list leads.
Counsel members regarding money management and financial matters. Including communicating loan denials, explaining decisions, and providing direction for future consideration.
Perform timely and accurate lending functions and offer lending solutions of all varieties including HELOC and Business Lending.
Build and maintain a book of business to help improve present, past, and future member relationships. Proactively build and manage a pipeline that drives progress for the benefit of the members financial well-being.
Perform new account functions, explain various account and ownership options, and obtain the required information and documentation.
Cross-sell electronic services and assist members in setting up electronic services enrollment and understanding the e-statement process.
Ensure that the Credit Union's quality and professional reputation is projected and maintained. Stays informed regarding policy and procedure updates as well as local and national banking and lending trends.
What you will need:
Experience working in an environment with individual and team goals preferred.
Strong interpersonal skills. Courtesy and tact are essential elements of the job. Work involves personal contact with members and others inside and outside the organization.
Want to see more?
Check us out on our social media for an inside look at what the #advialife is all about.
Mortgage Loan Officer
Loan processor job in Grand Rapids, MI
Employee Status: Full-time Hourly + Commission Estimated Hours/Week: 38 Workplace Type: Fully On-Site Who we are: At LMCU, you'll find more than just a job - discover a fulfilling career where your contributions truly matter. Join our talented team at Lake Michigan Credit Union and discover the difference an employer who puts people first can make in your career and life.
About this position:
LMCU is looking for an energetic and passionate Mortgage Loan Officer who will be responsible for responding to inquiries and working with members and prospective members looking to obtain Mortgage Financing for the purchase/construction of a new home or the refinance of an existing property. An individual in this role will act as a trusted financial partner to provide financing solutions that meet the goals of the member. As a Loan Officer in our Member Direct channel you will be part of a growing team that works together in a dynamic centralized Call Center environment. In Member Direct lending you will be provided with leads and opportunities to assist Lake Michigan Credit Union Members.
What you'll do:
* Engage with prospective members to build rapport and determine their financial needs and goals. Review LMCU's portfolio of products and services to find the best financing solution to offer to the member.
* Review and evaluate credit, income and asset information to insure members meet product guidelines. Produce and submit complete and quality Loan Applications.
* Manage leads from various sources including online applications, inbound call queues, and outbound sales opportunities.
* Follow-up on potential mortgage opportunities and maintain consistent professional contact with members throughout the process.
What You'll Bring:
* Two to three years of previous experience in Mortgage Sales or Mortgage Banking in a related area. Previous sales experience is a plus.
* Maintaining an active registration with the National Mortgage Licensing System (NMLS) is required.
* Ability to work independently and effectively handle multiple, simultaneous, and changing priorities.
* Strong written and verbal communication skills.
What you'll get:
* All Employees: weekly pay and retirement savings options.
* Full Time Employees: comprehensive health coverage including medical (with prescription), dental, vision, HSA match, paid parental leave, and tuition reimbursement.
* To see a full list of our benefit offerings, check out this helpful guide!
Have additional questions about the role? Email the Talent Acquisition Team at: ****************.
If you lack access to the internet or require an accommodation in the application process, please send your resume via mail to 5664 Prairie Creek Drive, Caledonia, MI 49316.
LMCU is an Equal Opportunity Employer
Auto-ApplyMortgage Closing Disclosure Specialist
Loan processor job in Grand Rapids, MI
Join Mercantile Bank as a Mortgage Closing Disclosure Specialist and immerse yourself in a dynamic, fast-paced environment where your passion for mortgages can flourish. Enjoy the excitement of managing critical deadlines while collaborating with a fun, energetic team dedicated to excellence and customer-centric solutions. This role offers flexibility to work a hybrid schedule, once trained, allowing you to have time in the office and at home. This opportunity, located in Grand Rapids or Alma, MI markets, empowers you to grow within the banking industry while contributing to our core values of integrity and innovation.
Core Responsibilities:
* Use your amazing detail-oriented skills to verify mortgage loans are set up appropriately and comply with all policies and regulations.
* Initiate appropriate disclosures while maintaining deadlines.
* Your enthusiastic attitude and personality will contribute to the success of the team and to the satisfaction of our customers.
Why Mercantile Bank?
Mercantile Bank was founded by entrepreneurs who believed building strong relationships and communities is accomplished through collaboration and innovation. It's more than being a financial institution, it's being a trusted ally and community partner. As Michigan's largest community bank, our roots are deeply embedded in the diverse communities we serve. Our commitment to our customers and community is at the core of all we do.
As an employee of Mercantile Bank, you will receive competitive compensation, bonus opportunities, and best-in-class benefit options. With a minimum of 3 weeks' vacation, sick time, 11 paid holidays, generous 401k match of 5%, company paid life insurance, tuition reimbursement, IVF and adoption assistance, zero-interest loans for fitness equipment and business attire, discounted bank services, employee stock purchase plan, 529 savings plans, health savings accounts, flexible spending accounts, legal protection, exceptional training and development opportunities, and encouragement to connect with community through volunteer opportunities.
A Look into Your Day
As a Mortgage Closing Disclosure Specialist at Mercantile Bank, you will play a pivotal role in the residential mortgage process, engaging in a variety of essential tasks such as preparing initial and re-disclosed Loan Estimates and preliminary Closing Disclosures. Your attention to detail ensures compliance with federal and state regulations alongside internal policies, safeguarding the integrity of our operations. You will manage the incoming loan pipeline and the re-disclosure queue in alignment with TRID regulations, verifying complete applications and accurate fees. By collaborating with Mortgage Loan Officers, Processors, Closers, and Underwriters, you will uphold our high service standards while providing timely disclosures to clients.
Your customer-centric approach and commitment to compliance will shine as you build relationships with title companies and settlement agents. This role leverages your skills in a fast-paced environment, making a meaningful impact within Mercantile Bank's vibrant culture and innovative atmosphere.
What We're Looking For
To excel as a Mortgage Closing Disclosure Specialist at Mercantile Bank, candidates should possess a minimum of one year of banking and/or mortgage experience, with a strong preference for those familiar with mortgage regulations, TRID guidelines, and title policies. Successful candidates will demonstrate exceptional time management skills, allowing them to meet critical deadlines in a fast-paced environment.
Strong analytical and problem-solving abilities are essential for navigating complexities in loan processing. Verbal and written communication skills must be top-notch, facilitating effective collaboration with various stakeholders, including Mortgage Loan Officers and title companies. Additionally, a keen sense of organization and attention to detail is crucial in preparing accurate disclosures and ensuring compliance with regulatory requirements.
If you thrive in an environment where there is always something to do and are passionate about delivering excellent customer service, this position offers the perfect opportunity to leverage your skills in a rewarding career.
Requirements:
* A high school diploma or GED
* 1 - 3 years of banking and/or mortgage experience
* Knowledge of mortgage operations and practices, regulations and lending guidelines
Construction Loan Processor
Loan processor job in Sparta, MI
Job DescriptionDescription:
Construction Loan Processor
Non-Exempt - Grade Level 5
Equal Employment Opportunity
Corporate Values & Mission
“Provide superior service, quality advice and show our utmost respect to everyone we meet.”
General Summary
Acts as the Draw Expert for various functions related to the Construction Draw process and other construction servicing duties. Handles complex draws, loan modifications and loan conversions.
Reports To: Secondary Market and Construction Team Lead
Essential Duties and Responsibilities
Meets with builders, borrowers, and title companies on the draw process. Maintains up to date Welcome Packet for new construction files.
Confers with customer by telephone in attempt to determine matters related to construction draws, insurance claims, construction loan modifications, construction term outs and general loan servicing matters.
Assists with escalated project conflicts, to include in person meetings with all applicable parties. Works with Department Supervisor to assist in resolution when necessary.
Initiates contact with customers, builders, and title companies for the purpose of maintaining good relations and error resolution.
Expert on construction draw process to include draws, monitoring of construction loan files for percentage of completion, and disbursements.
Identifies loans for conversion of payment schedules to standard P&I payments, processes as necessary.
Reviews final draw process (ex: refund of excess inspection fees and construction funds, final document checklist), processes as necessary with approval.
Assists with hazard and flood insurance claim re-construction processes, including draws, inspections, and disbursements.
Prepares appropriate recalculations for pay-downs and prepare modification recommendations and reviews completed modifications, processes as necessary with approval.
Processes new builder applications.
Maintains Approved Builder List, Self-Built and Denied Builder Lists.
Maintains current knowledge of laws/regulations, policies/procedures which affect job function.
Assists with implementation and changes in technology to improve efficiency and effectiveness of routine jobs. Maintains current knowledge of laws/regulations, policies/procedures which affect job function.
Additional responsibilities as assigned.
Be familiar with and comply with the provisions of the Bank Secrecy Act and USA PATRIOT Act as they relate to the functions of this position. Complete all required reports related to those acts and reports any observed violations or potential violations of those acts to a supervisor or other appropriate bank officer.
Be familiar with and comply with all federal and state banking regulations as applicable
Competencies
In addition to the Corporate Core Competencies, individuals in this position are expected to exhibit the following:
Written and Oral Communication - Effective written and oral communication skills required, with the ability to interface with Internal and external stakeholders and community partners. Has group presentation skills.
Quality - Demonstrates accuracy and thoroughness; monitors own work and the work of others to ensure quality.
Quantity - Meets productivity standards; completes work in a timely manner; strives to increase productivity; works quickly.
Judgment - Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process. Makes timely decisions.
Initiative - Undertakes self-development activities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed.
Requirements:
Qualifications
To perform this job successfully, an Individual in this position must be able to perform each of the above essential duties satisfactorily and exhibit the values of the Company. In addition, the requirements listed below are representative of the knowledge, skill and/or ability required.
Experience and/or Education
High School Diploma or Equivalent
One to two years related experience and/or training; or equivalent combination
Physical Demands and Work Environment
Ability to work in an office environment which may include many hours of computer and telephone usage. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Employees may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodations.
Mortgage Loan Officer
Loan processor job in Muskegon, MI
Job DescriptionBe You. Be Independent!
Are you an experienced Mortgage Loan Officer, with proven
networking
and
relationship-building
skills, looking to take the next step in your career? If so, we need you!
At Independent Bank we celebrate your unique self and empower you to make a difference. Guided by our core values of
courage, drive, integrity, people focus
and
teamwork
, we provide a supportive environment where you can thrive, grow your career and contribute meaningfully to shaping the financial future of our customers and communities; inspiring financial independence today, with tomorrow in mind.
About the Job:
Join Independent Bank as a Mortgage Loan Officer! We're seeking motivated individuals with a proven track record of success to help our customers achieve their home ownership dreams. Reporting to the Area Mortgage Sales Manager, you'll originate various residential mortgage loans and participate in business development initiatives within your local community. Embrace our mission of
inspiring financial independence today, with tomorrow in mind
by becoming a key player in transforming how our customers finance their homes. Apply now to be part of our driven and innovative team!
Why You Should Apply:
Competitive compensation package.
A knowledgeable, goal-driven, and exciting team of colleagues.
Exposure to different areas of banking and the ability to work with leaders within the industry.
Community-focused events and volunteer opportunities.
What You Will Do:
Solicits residential mortgages through relationships built with realtors, builders, major employers, and community involvement.
Provides service to customers and prospective customers seeking residential mortgages. Such service includes but is not limited to:
Communicate and interview borrowers to determine the best programs available for the borrower's income, asset, and credit profile.
Assist borrowers with the application process utilizing Blend and Encompass.
Ensure necessary documentation is uploaded from the borrower to complete loan applications for submittal to underwriting.
Price and lock interest rates and monitor lock expiration dates.
Assist operations as needed during the process of the loan.
Make appropriate introductions to other departments in the bank to offer borrowers other bank products, if applicable.
Continually network to build relationships, attend functions, provide education and services to realtors, builders, and other partners in the community.
Performs other related duties as assigned.
What We're Looking For:
High school diploma or equivalent education required.
Bachelor's degree or equivalent years of working experience preferred.
3+ years of sales experience, originating real estate mortgage loans preferred.
Excellent interpersonal, presentation, and communication skills.
Proven networking and relationship-building skills.
Be YOU. Be Independent!
Mortgage Closer
Loan processor job in Ada, MI
Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving.
We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of
Impact Network Groups
led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values.
Responsibilities
Salary Range
The salary range for this position is $18.25/Hr. - $29.75/Hr.. Final compensation will be determined by location, skills, experience, qualifications and the career level at which the position is filled.
We are currently seeking a Mortgage Closer. The Mortgage Closing Processors are responsible for providing excellent customer service to both our internal and external clients. Duties include, but are not limited to, efficient pipeline management, issuance of closing disclosures to Borrowers in accordance with TRID Regulatory and ONB guidelines, working closely with title companies to balance closing disclosures, delivery of the final closing documents and funding via wire transfers. Mortgage Closing Processors must be able to work in a fast-spaced environment and be able to pivot as needed to address closing problems or last-minute changes timely and professionally.
Key Accountabilities
Provide Exceptional Customer Service:
Contact internal customers or other 3
rd
parties as needed to resolve closing issues or discrepancies with clear and concise communication.
Respond promptly and professionally to all internal and external customers
Accuracy and Attention to Detail:
Review all documentation in the file for accuracy. Request updated documentation as needed.
Accurate preparation of the initial and final closing disclosure to include balancing the closing disclosure with the title company.
Accurate preparation of closing documents in accordance with loan product requirements, established compliance and regulatory guidelines and internal policies and procedures.
Manage last minute closing changes or problems timely, accurately and professionally.
Exceptional Pipeline Management and Organizational Skills:
Effectively manage pipeline to ensure initial closing disclosures, redisclosures and final closing documents are delivered within established SLA's and regulatory timing requirements.
Organization in this role is critical to ensure closing documents and wire funds are delivered timely to title companies and attorneys to avoid closing delays.
Key Competencies for Position
Make Decisions & Solve Problems: Take ownership of the problem while collaborating with others on a resolution with an appropriate level of urgency. Collaborate and seek to understand the root causes of problems. Evaluate the implications of new information or events and recommend solutions using decisions that are sound based on what is known at the time. Take action that is consistent with available facts, constraints and probable consequence.
Promote Change: Actively seeks information to understand the rationale, implications and impact for changes. Remains agile by quickly modifying daily behavior, leveraging resources, and trying new approaches to effectively embrace change. Willing to act quickly, learn and adjust as needed. Identifies and recommends changes to leadership to improve performance.
Delight Clients: Passionately serve internal/external clients with excellence. Maintain a growth mindset staying current with developments and trends in areas of expertise influencing client satisfaction both internally and externally. Understand data, metrics and/or financial information, and how they tie to client satisfaction and business outcomes related to position, client and/or team. Nurture client relationships by listening, prioritizing, and acting responsibly to meet client needs, mitigate risk and add shareholder value.
Lead Inclusively: Seek diverse relationships to learn more about people from other cultures and backgrounds. Gather information with curiosity and humility to learn more about people from other cultures and backgrounds including impacts on norms, behaviors and expectations (e.g., social norms, decision-making approaches, and preferences). Advocate for diverse perspectives. Continually examines own biases and behaviors to avoid stereotypical responses.
Develops Talent: You own your development and career. Actively assesses self by leveraging feedback to enhance knowledge, skills and behavior. Leverages own strengths and those of team members to meet individual and team goals supporting both internal and external client needs. Continuously develops self for current and future roles.
Qualifications and Education Requirements
High School Diploma or GED
1-3 years first lien mortgage experience with first lien mortgage loan closing experience preferred
Operate standard office equipment
Ability to multi-task and work in a fast-paced environment while maintaining a positive attitude
Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles.
As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.
We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, SVP, to fill a specific position.
Our culture is firmly rooted in our core values. We are optimistic. We are collaborative.
We are inclusive. We are agile. We are ethical.
We are Old National Bank. Join our team!
We can recommend jobs specifically for you! Click here to get started.
If you're qualified for a position but need additional help with the application because of a disability, please email ************************** (This email will respond to accommodation requests only.)
Auto-Apply