Construction Loan Processor
Loan processor job in Fenton, MI
Non-Exempt - Grade Level 5 Equal Employment Opportunity Corporate Values & Mission "Provide superior service, quality advice and show our utmost respect to everyone we meet." Acts as the Draw Expert for various functions related to the Construction Draw process and other construction servicing duties. Handles complex draws, loan modifications and loan conversions.
Reports To: Secondary Market and Construction Team Lead
Essential Duties and Responsibilities
* Meets with builders, borrowers, and title companies on the draw process. Maintains up to date Welcome Packet for new construction files.
* Confers with customer by telephone in attempt to determine matters related to construction draws, insurance claims, construction loan modifications, construction term outs and general loan servicing matters.
* Assists with escalated project conflicts, to include in person meetings with all applicable parties. Works with Department Supervisor to assist in resolution when necessary.
* Initiates contact with customers, builders, and title companies for the purpose of maintaining good relations and error resolution.
* Expert on construction draw process to include draws, monitoring of construction loan files for percentage of completion, and disbursements.
* Identifies loans for conversion of payment schedules to standard P&I payments, processes as necessary.
* Reviews final draw process (ex: refund of excess inspection fees and construction funds, final document checklist), processes as necessary with approval.
* Assists with hazard and flood insurance claim re-construction processes, including draws, inspections, and disbursements.
* Prepares appropriate recalculations for pay-downs and prepare modification recommendations and reviews completed modifications, processes as necessary with approval.
* Processes new builder applications.
* Maintains Approved Builder List, Self-Built and Denied Builder Lists.
* Maintains current knowledge of laws/regulations, policies/procedures which affect job function.
* Assists with implementation and changes in technology to improve efficiency and effectiveness of routine jobs. Maintains current knowledge of laws/regulations, policies/procedures which affect job function.
* Additional responsibilities as assigned.
* Be familiar with and comply with the provisions of the Bank Secrecy Act and USA PATRIOT Act as they relate to the functions of this position. Complete all required reports related to those acts and reports any observed violations or potential violations of those acts to a supervisor or other appropriate bank officer.
* Be familiar with and comply with all federal and state banking regulations as applicable
Competencies
In addition to the Corporate Core Competencies, individuals in this position are expected to exhibit the following:
Written and Oral Communication - Effective written and oral communication skills required, with the ability to interface with Internal and external stakeholders and community partners. Has group presentation skills.
Quality - Demonstrates accuracy and thoroughness; monitors own work and the work of others to ensure quality.
Quantity - Meets productivity standards; completes work in a timely manner; strives to increase productivity; works quickly.
Judgment - Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process. Makes timely decisions.
Initiative - Undertakes self-development activities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed.
Requirements
Qualifications
To perform this job successfully, an Individual in this position must be able to perform each of the above essential duties satisfactorily and exhibit the values of the Company. In addition, the requirements listed below are representative of the knowledge, skill and/or ability required.
Experience and/or Education
High School Diploma or Equivalent
One to two years related experience and/or training; or equivalent combination
Physical Demands and Work Environment
Ability to work in an office environment which may include many hours of computer and telephone usage. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Employees may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodations.
Construction Loan Processor
Loan processor job in Fenton, MI
Non-Exempt - Grade Level 5
Equal Employment Opportunity
Corporate Values & Mission
“Provide superior service, quality advice and show our utmost respect to everyone we meet.”
Acts as the Draw Expert for various functions related to the Construction Draw process and other construction servicing duties. Handles complex draws, loan modifications and loan conversions.
Reports To: Secondary Market and Construction Team Lead
Essential Duties and Responsibilities
Meets with builders, borrowers, and title companies on the draw process. Maintains up to date Welcome Packet for new construction files.
Confers with customer by telephone in attempt to determine matters related to construction draws, insurance claims, construction loan modifications, construction term outs and general loan servicing matters.
Assists with escalated project conflicts, to include in person meetings with all applicable parties. Works with Department Supervisor to assist in resolution when necessary.
Initiates contact with customers, builders, and title companies for the purpose of maintaining good relations and error resolution.
Expert on construction draw process to include draws, monitoring of construction loan files for percentage of completion, and disbursements.
Identifies loans for conversion of payment schedules to standard P&I payments, processes as necessary.
Reviews final draw process (ex: refund of excess inspection fees and construction funds, final document checklist), processes as necessary with approval.
Assists with hazard and flood insurance claim re-construction processes, including draws, inspections, and disbursements.
Prepares appropriate recalculations for pay-downs and prepare modification recommendations and reviews completed modifications, processes as necessary with approval.
Processes new builder applications.
Maintains Approved Builder List, Self-Built and Denied Builder Lists.
Maintains current knowledge of laws/regulations, policies/procedures which affect job function.
Assists with implementation and changes in technology to improve efficiency and effectiveness of routine jobs. Maintains current knowledge of laws/regulations, policies/procedures which affect job function.
Additional responsibilities as assigned.
Be familiar with and comply with the provisions of the Bank Secrecy Act and USA PATRIOT Act as they relate to the functions of this position. Complete all required reports related to those acts and reports any observed violations or potential violations of those acts to a supervisor or other appropriate bank officer.
Be familiar with and comply with all federal and state banking regulations as applicable
Competencies
In addition to the Corporate Core Competencies, individuals in this position are expected to exhibit the following:
Written and Oral Communication - Effective written and oral communication skills required, with the ability to interface with Internal and external stakeholders and community partners. Has group presentation skills.
Quality - Demonstrates accuracy and thoroughness; monitors own work and the work of others to ensure quality.
Quantity - Meets productivity standards; completes work in a timely manner; strives to increase productivity; works quickly.
Judgment - Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process. Makes timely decisions.
Initiative - Undertakes self-development activities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed.
Requirements
Qualifications
To perform this job successfully, an Individual in this position must be able to perform each of the above essential duties satisfactorily and exhibit the values of the Company. In addition, the requirements listed below are representative of the knowledge, skill and/or ability required.
Experience and/or Education
High School Diploma or Equivalent
One to two years related experience and/or training; or equivalent combination
Physical Demands and Work Environment
Ability to work in an office environment which may include many hours of computer and telephone usage. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Employees may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodations.
Loan Processor
Loan processor job in East Lansing, MI
We are seeking an experienced Loan Processor who has a passion for customer service! Do you have the passion to provide expert guidance to our members? Do you want to create an outstanding experience? Do you enjoy working in a team environment? We are excited for you to apply to our Loan Processor position in East Lansing, MI location supporting our Agribusiness Lending group. This position is an integral part of our team that actively engages with our customers to provide exceptional service meeting or exceeding their expectations personally or through team members. This position provides effective, efficient support of sales, credit, and financial products primarily through loan document preparation and servicing. In this position, you will supply administrative support to all members of the GreenStone team.
GreenStone employees are driven by a desire to help rural communities! GreenStone employees exhibit the same work ethic, values and commitment to each other as the customers we serve.
Get to know GreenStone
Our $14 billion portfolio of customers, ranging from rural homeowners to global agriculture and food businesses, provides our employees with a unique opportunity to maintain a local presence while working for a top workplace. Our diverse business structure provides exciting opportunities for passionate, talented professionals in many areas. Additionally, many of our team members are highly respected in their area of expertise at both the state and national level making GreenStone one of the top Farm Credit associations in the country.
Culture
Core Four values steer everything we do at GreenStone. Customer First, Delivery Quality, Get involved, Do the right thing. Employees work as a team to create a company fueled by the desire to best serve each other and our customers every day. Greenstone culture promotes innovative thinking, professional development, health and wellness, and a relaxed work environment with flexible schedules.
What can we offer you?
GreenStone trusts the people we hire. We empower employees to make the best decisions for the customer and the company.
GreenStone has an outstanding Total Rewards package, which includes, but is not limited to:
* 15 vacation days, 12 sick days, and 12 paid holidays per year
* 401(k) plan - up to a 9% employer contribution/match
* Medical, Dental, Vision, STD, LTD, Life/AD&D benefits, etc.
* $150/year Logo Wear allowance
* $400/year Wellness Subsidy/Reimbursement & wellness programs
* $6,000 lifetime maximum Student Debt repayment program
* Yearly bonus/incentive opportunity available to all benefit eligible employees
Responsibilities…
* Provide excellent internal and external customer service.
* Process loans and loan servicing by gathering relevant information, reviewing provided documents, and coordinating with internal and external resources to accurately prepare documentation.
* Collect, coordinate, upload, and index documentation necessary to assist with loan process utilizing prescribed system.
* Facilitate loan closings for customers including serving as a notary.
* File, maintenance, and track uniform commercial codes.
* Obtain and track property insurance.
This position requires...
* High School diploma, Associate's degree preferred.
* 3 + years customer service or office experience required.
* 3+ years loan processing or title insurance experience required.
* Must demonstrate the ability to utilize computer technology and multiple software applications.
* Knowledge of varied loan policies, procedures, and practices is desired.
* Experience in cash handling, receipting and disbursing funds, and cash balancing is desired.
* Experience with mortgage and/or title work preferred.
* Commercial Loan experience preferred.
GreenStone Farm Credit Services is an equal opportunity employer. It is our policy to provide equal employment opportunity to all persons regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, genetic information, or any other characteristic protected by law. We comply with all federal, state and local equal employment opportunity regulations. We conduct all personnel decisions and processes relating to our employees and job applicants in an environment free of discrimination and harassment.
Business Loan Processor
Loan processor job in East Lansing, MI
Responsible for providing clerical support for loan and other business services activities. Prepares and files a variety of documents. Processes member business loan requests, and opens new member business accounts. Opens mail and performs miscellaneous clerical functions as needed. Provides high quality and professional service to members, and acts in support of the Commercial Portfolio Service Team ESSENTIAL FUNCTIONS AND BASIC DUTIES
Assumes responsibility for the effective performance of assigned clerical, secretarial, and account processing functions.
Opens business accounts.
Monitors and compiles adequate supplies of business service offerings for branches. Orders checks for businesses. Sends out merchant supplies and mails merchant statements.
Tracks and ensures appropriate business account opening information is received from branches in a timely manner.
Orders checks for businesses, sends out merchant supplies,
Processes invoices and GL reimbursements
Scan, organize and file various forms of documentation
Maintains, organizes, updates and prepares files for internal audit business files.
Prepares appropriate vendor reviews
Processes flood certification, 4506-T requests, business credit report requests,
Sends out adverse actions for loan denials
2. Assumes responsibility for establishing and maintaining effective business relations with members.
Assists with questions and problems courteously and promptly.
Obtains and conveys information as needed.
Maintains the Credit Union's professional reputation.
Assumes responsibility for establishing and maintaining effective communication, coordination, and working relations with Credit Union personnel and with management.
Attends and participates in meetings as required.
Assists, supports, and replaces Business Services personnel as needed.
Develop and maintain strong working relationsip with all branch staff to assist with any needs
Keeps management informed of area activities and of any significant problems.
Assumes responsibility for related duties as required or assigned.
Completes special projects as assigned.
Ensures that work area is clean, secure, and well maintained.
PERFORMANCE MEASUREMENTS
Business accounts are opened in accordance with established policies and procedures.
Document preparation is accurate, neat, and timely.
Files are accurate and well organized.
Miscellaneous clerical functions are efficiently and effectively completed.
Professional working relations exist with members. Assistance is provided as needed. Questions are answered courteously and promptly.
Good working relations and communications exist with Credit Union personnel and with management. Assistance and support are provided as needed. Management is appropriately informed.
QUALIFICATIONS Education/Certification: High school graduate or equivalent. Required Knowledge: Basic knowledge of business account services and procedures, helpful not required Familiarity with business loan programs and service requirements. Familiarity with general loan documentation helpful. Experience Required: Prior experience helpful, particularly in a financial environment. Skills/Abilities: Accurate and attentive to detail. Project management skills and well organized. Strong typing abilities. Ability to assist, direct and coordinate others. Able to use computer, adding machine, copy machine, and basic business equipment. Maintains high degree of confidentiality. Good interpersonal and public relations skills. Solid analytical, creative, and problem-solving abilities. Able to work well independently. Use of Excel, Word and Adobe acrobat
Mortgage Loan Officer
Loan processor job in East Lansing, MI
Job DescriptionBe You. Be Independent!
Are you an experienced Mortgage Loan Officer, with proven
networking
and
relationship-building
skills, looking to take the next step in your career? If so, we need you!
At Independent Bank we celebrate your unique self and empower you to make a difference. Guided by our core values of
courage, drive, integrity, people focus
and
teamwork
, we provide a supportive environment where you can thrive, grow your career and contribute meaningfully to shaping the financial future of our customers and communities; inspiring financial independence today, with tomorrow in mind.
About the Job:
Join Independent Bank as a Mortgage Loan Officer! We're seeking motivated individuals with a proven track record of success to help our customers achieve their home ownership dreams. Reporting to the Area Mortgage Sales Manager, you'll originate various residential mortgage loans and participate in business development initiatives within your local community. Embrace our mission of
inspiring financial independence today, with tomorrow in mind
by becoming a key player in transforming how our customers finance their homes. Apply now to be part of our driven and innovative team!
Why You Should Apply:
Competitive compensation package.
A knowledgeable, goal-driven, and exciting team of colleagues.
Exposure to different areas of banking and the ability to work with leaders within the industry.
Community-focused events and volunteer opportunities.
What You Will Do:
Solicits residential mortgages through relationships built with realtors, builders, major employers, and community involvement.
Provides service to customers and prospective customers seeking residential mortgages. Such service includes but is not limited to:
Communicate and interview borrowers to determine the best programs available for the borrower's income, asset, and credit profile.
Assist borrowers with the application process utilizing Blend and Encompass.
Ensure necessary documentation is uploaded from the borrower to complete loan applications for submittal to underwriting.
Price and lock interest rates and monitor lock expiration dates.
Assist operations as needed during the process of the loan.
Make appropriate introductions to other departments in the bank to offer borrowers other bank products, if applicable.
Continually network to build relationships, attend functions, provide education and services to realtors, builders, and other partners in the community.
Performs other related duties as assigned.
What We're Looking For:
High school diploma or equivalent education required.
Bachelor's degree or equivalent years of working experience preferred.
3+ years of sales experience, originating real estate mortgage loans preferred.
Excellent interpersonal, presentation, and communication skills.
Proven networking and relationship-building skills.
Be YOU. Be Independent!
Home Loan Specialist II
Loan processor job in Lansing, MI
About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional services firm offering financial, operational, and technology consulting and operations support. We work with some of the world's most prominent companies to help them envision and achieve a better future. We know that our consulting services are only as meaningful as the people and talent behind them, and we are committed to recruiting incredibly talented, committed, collaborative individuals who can help us deliver exceptional client service. For more information, visit SolomonEdwards
Position Summary:
SolomonEdwards is looking for a Home Loan Specialist II for one of its mortgage clients to perform daily loan reviews to ensure the accuracy of loan findings. You will act as a key contributor to facilitate efficient and effective processes that support business and customer service objectives.
Position Locations:
Phoenix, AZ
Tampa, FL
St. Louis, MO
Plano, TX
Essential Duties:
- Perform complex data and document validation.
- Troubleshoot third-party orders (title, appraisal, hazard, flood cert, credit, etc.).
- Handle more complex calls, emails, or chat sessions.
- Complete appraisal eligibility tasks.
- Evaluate loan applications for compliance with product guidelines.
- Perform other related duties as required and assigned.
- Demonstrate behaviors that are aligned with the organization's desired culture and values.
Qualifications:
- Associate's degree or equivalent work experience.
- Proficiency in Microsoft Office.
- Financial Services and, if possible, mortgage industry experience preferred.
- General understanding of applicable Federal, State, and Local Regulations.
Travel Requirements: No travel will be required, unless at the client's discretion.
Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be provided to qualified applicants or candidates with disabilities upon request to enable them to perform essential functions. This role may require mobility to attend in-person meetings, sitting or standing for extended periods, and the use of telephone, computer, or other electronic communication devices.
Salary Range: SolomonEdwards values your unique and individual experience and background. As such, we take a comprehensive approach when determining compensation for our roles. The compensation for this specific role is based on a wide range of factors, including but not limited to, education, licensure and certifications, location, experience, and training. A reasonable estimate for the current hourly range for this role is $20-24.
Benefits: We are committed to providing health and financial stability by offering a comprehensive suite of benefits. Benefits include access to top-tier employers and job opportunities, health insurance, sick leave, and 401(k).
Inclusion and Diversity Statement: SolomonEdwards is an Equal Opportunity/Affirmative Action employer. We firmly believe in fostering an inclusive and diverse workplace environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, veteran status, or any other characteristic protected by applicable laws. All employees, including managers and supervisors, are responsible for upholding our EEO and diversity principles. Discrimination or harassment of any kind will not be tolerated.
We value the contribution and wisdom of the team. At SolomonEdwards, we have built a vibrant and inclusive community. Our team members are curious, committed, and diverse. In keeping with our mission to build value through people, we cultivate a culture where differences are celebrated, and all members are treated fairly and equitably. Employees, business partners, and our extended stakeholder family are empowered to share their experiences, ideas, and perspectives; and to be their whole selves.
Privacy: We adhere to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. Copy/paste this URL to learn more about your rights: SolomonEdwards' Privacy Policy.
Our Recruiter Promise: Our talent acquisition team prioritizes integrity, professionalism, and transparency in every interaction. When you engage with SolomonEdwards, you can trust a respectful, secure experience from verified contacts. Copy/paste this URL to learn more about how we protect your candidate experience: Recruiter Promise.
Job Ref: 141859
### Place of Work
On-site
### Requisition ID
141859
### Application Email
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Easy ApplyService Loaner Coordinator
Loan processor job in Novi, MI
Fox Motors has a Service Loaner Coordinator opening in Novi, MI at Cadillac of Novi. You would contribute to our overall vision, "Working together moving people throughout life," by developing and maintaining trust with our customers that will build long-term relationships.
KEY RESPONSIBILITIES
The Service Loaner Coordinator is a trusted automotive expert who plays an active role in the service lane. As a Service Loaner Coordinator you are responsible for managing loaner vehicles, coordinating customer requests, and ensuring a smooth and positive experience for customers needing temporary transportation while their vehicle is in Service. Fox Motors is looking for a Service Loaner Coordinator that has automotive knowledge, strong written and verbal communication skills, and is team focused.
If you are ready to put your career in gear, Apply Now!
Key responsibilities include the following. Others may be assigned.
Greets customers in a timely, friendly manner and obtains vehicle information.
Maintaining accurate records of available loaner vehicles, including model, condition and fuel levels.
Ensuring proper procedures for loaner vehicle check-in and check-out, including documenting vehicle condition and mileage.
Preparing loaner vehicles for customer use, including cleaning, refueling, and ensuring necessary documentation is available.
Coordinating loaner vehicle availability with service appointments and customer needs.
Maintaining accurate records of loaner vehicle usage, including customer information and vehicle details.
Addressing customer issues or concerns related to loaner vehicles in a timely and efficient matter.
Providing reports on loaner vehicle usage and inventory to management.
SKILLS & EXPERIENCE
Two to four years related experience and/or training; or equivalent combination of education and experience.
Experience and desire to work with technology to drive an exceptional customer experience.
Excellent communication, organization, and follow-up skills.
Ability to multi-task, prioritize, and manage time effective.
Valid driver's license.
WHAT FOX MOTORS OFFERS
$50,000.00 - $60,000.00 Annually
Paid Vacation, PTO, and Holidays
Medical, Dental and Vision
401(k) with Employer Match
Flex Spending
Group Life Insurance (Company Paid)
Short-Term and Long-Term Disability
Supplemental Life Insurance
Accident Insurance
Employee Assistance Programs
Employee Discounts
Wellbeing Program
Growth and Development Opportunities
As a Top 150 Dealer Group, we are dedicated to bringing both our employees and customers only the best experience. The vision of Fox Motors is
working together moving people throughout life
and our primary focus as a Fox Family is finding ways to give back to our employees, community, and customers as a team. We have a passion to see our team develop and grow with Fox University that provides development programs for sales, technicians, and management.
Put your career in gear at Fox Motors and apply today!
Outside Loan Originator
Loan processor job in Ann Arbor, MI
CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture.
A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down.
CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.
Position Overview:
The Outside Loan Originator (“Outside LO”) is responsible for maintaining an NMLS license required under the S.A.F.E. Act of 2008, originating and processing real estate mortgage loans in accordance with CrossCountry Mortgage, LLC (“CCM”) processes and product guidelines.
Job Responsibilities:
Source mortgage leads.
Build relationships with real estate agents and other lead sources.
Analyze potential loan markets and develop referral networks to locate prospects for loans.
Market CCM products to individuals and firms, promoting CCM services that may meet customers' needs.
Meet with applicants to obtain information for loan applications and answer questions about the process.
Analyze applicants' financial status, credit, and property evaluations to determine feasibility of granting loans.
Explain to customers the different types of loans and credit options that are available, as well as the terms of those services.
Generate complete loan applications with corresponding documentation.
Improve loan applications and documentation by informing the applicant of additional requirements.
Help customers by answering questions and responding to requests.
Handle customer complaints and take appropriate action to resolve them.
Own the communication with the real estate agent or referral source.
Confer with processing and underwriting to aid in resolving mortgage application problems.
Maintain job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.
Regularly participate in activities in connection with mortgage sales, including but not limited to attend closings, open houses, and/or conduct CCM seminars/trainings and other lead-generating activities.
Mortgage coaching available.
Qualifications and Skills:
NMLS License Required under the S.A.F.E. Act of 2008.
Experience with retail product philosophy, policy, underwriting, procedures, documentation and systems.
Experience proactively soliciting new business.
Encompass experience, preferred.
Kowledge of all mortgage products and programs.
Excellent analytical skills to evaluate credit requests and determine trends in a given marketplace.
Advanced communication and collaboration skills.
Proficient in standardized software applications, including Microsoft Word, Excel, PowerPoint and Outlook.
This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.
CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com
CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: **********************************
California residents: Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California applicants.
CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual's association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion.
CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit ***************************
Auto-ApplyMortgage Loan Operations Specialist I
Loan processor job in Alma, MI
Join Mercantile Bank as a Full Time Mortgage Loan Operations Specialist I in Alma, MI, and take your career to the next level! This onsite role offers an unparalleled opportunity to thrive in a dynamic, customer-focused environment where innovation and excellence are valued. Collaborate with a passionate team of problem-solvers dedicated to delivering high-quality mortgage solutions that make a meaningful difference in the lives of our customers. Experience the thrill of working in a fast-paced, energetic atmosphere that encourages forward-thinking and inclusivity.
Core Responsibilities:
* Process and Maintain Loan Records: Onboard consumer loans into the core banking system accurately, perform loan account maintenance, and address non-posted transactions using mortgage software and Microsoft Excel.
* Analyze Reports and Reconcile Ledgers: Review system reports, research and resolve discrepancies, and ensure accuracy by reconciling departmental general ledgers.
* Provide Customer Support and Communication: Handle internal and external inquiries by phone, offering clear and timely assistance on loan-related matters while fostering effective communication.
Why Mercantile?
Mercantile Bank was founded by entrepreneurs who believed building strong relationships and communities is accomplished through collaboration and innovation. It's more than being a financial institution, it's being a trusted ally and community partner. As Michigan's largest community bank, our roots are deeply embedded in the diverse communities we serve. Our commitment to our customers and community is at the core of all we do.
As an employee of Mercantile Bank, you will receive competitive compensation, bonus opportunities, and best-in-class benefit options. With a minimum of 3 weeks' vacation, sick time, 11 paid holidays, generous 401k match of 5%, company paid life insurance, tuition reimbursement, IVF and adoption assistance, zero-interest loans for fitness equipment and business attire, discounted bank services, employee stock purchase plan, 529 savings plans, health savings accounts, flexible spending accounts, legal protection, exceptional training and development opportunities, and encouragement to connect with community through volunteer opportunities.
A Look into Your Day
As a Mortgage Loan Operations Specialist I at Mercantile Bank, you will play a crucial role in ensuring the seamless onboarding of consumer loans into our core banking system. This position involves processing loan account maintenance and addressing non-posted transactions with precision and diligence. You'll analyze and review reports for any anomalies while employing your research skills to resolve adjustments efficiently.
Your day-to-day activities will include working with both mortgage software systems and Microsoft Excel to book retail loans through integration and manual data input. Additionally, you will maintain accurate loan records, verify maintenance tasks, and reconcile the department's general ledgers. With frequent phone interactions, you will assist internal and external customers, answering loan-related inquiries and facilitating effective communication in a high-energy environment.
This multifaceted role is ideal for someone who thrives on collaboration, problem-solving, and a commitment to excellence.
What We're Looking For
To excel as a Mortgage Loan Operations Specialist I at Mercantile Bank, strong analytical and problem-solving skills are essential. A background in banking operations or a related role, with 1-3 years of experience, will provide a solid foundation for success in this position. Familiarity with accounting principles, combined with a proficient knowledge of Microsoft Office, particularly Excel, is critical for managing loan data and reports. Preferred candidates will have experience in bank loan operations, including loan loading and maintenance, as well as an understanding of lending regulations and mortgage loan documentation. The ability to communicate effectively and collaborate within a fast-paced team environment is vital, enabling you to address customer inquiries and provide solutions with accuracy and professionalism. Your attention to detail will ensure that all tasks are completed efficiently and in compliance with regulatory standards.
Requirements:
* 1-3 years job related experience in the following areas: banking operations or a similar role
* Accounting background
* Proficient knowledge of computer programs such as Microsoft Office.
* Lending regulations and mortgage loan documentation
Loan Originator - Outside Sales
Loan processor job in Ann Arbor, MI
MORTGAGE LOAN ORIGINATOR - OUTSIDE SALES Title Grade: (I) Junior or (II) Senior Reports to: Sales Manager or Branch Manager Department: Sales Status: Regular, Full-Time FLSA Status: Exempt Pay Grade: Commission and/or Recoverable Draw Against Commission (DOE)
SUMMARY & PURPOSE OF POSITION
Mortgage Loan Originators (MLOs) serve as the foundation of Gold Star's business. The MLO will act as
the face of Gold Star and our representative in the community. We seek banking professionals that have a passion to help others achieve security with safe and smart financial products, and demonstrate it through motivation, self-discipline, and customer service. Those who are willing to challenge themselves to develop alongside a dynamic, employee-first organization will find success at Gold Star. Excellence in this position will be achieved by providing personable, friendly service in the field.
PRIMARY POSITION-SPECIFIC RESPONSIBILITIES
Source business via in-person meetings with realtors, financial planners, and other partners;
Develop clientele base via lunch-and-learns, seminars, presentations, and open houses;
Give group presentations to introduce new products and services;
Visit clients at closing to ensure a smooth and compliant transaction;
Determine the financial products that best meet the customer's needs and financial circumstances,
and provide advice on the advantages and disadvantages of different financial products;
Negotiate loan rates and terms on behalf of the consumer, and apply the borrower's unique credit
profile to loan scenarios in order to provide financial options to the consumer;
Consult with prospective borrowers to determine their financial objectives and goals,
review/analyze credit and financial data, and pre-qualify applicants;
Maintain an in-depth knowledge of highly technical and evolving underwriting/lending guidelines,
investor regulations, and utilize specialized knowledge of loan products to interpret these guidelines
to assist the borrower in his/her understanding;
Present options and alternatives for various financial products that we offer, explain rates and terms
in an easy to understand manner, and answer questions regarding the financing process;
Monitor the loan's process and work closely with processors, underwriters, and staff;
Attend and complete all required training, maintain knowledge of all lending policies, procedures,
guidelines, and regulations, and complete all licensing prerequisites and requirements;
Provide unsurpassed customer service;
Complete other duties as assigned.
PREFERRED EDUCATION/EXPERIENCE
High school or equivalent required;
An Associate's degree from an accredited college preferred;
At least three (3) years of experience in mortgage lending with demonstrated success in
developing relationships by in-person B2B sale required;
Verifiable track record of recent successful purchase and referral based sales volume;
Must have exceptional attention to detail and strong organizational skills;
Outstanding work ethic and time management skills;
Perform exceptionally well under pressure;
Possess strong oral and written communication skills;
Prior experience with Encompass, a plus.
PHYSICAL DEMANDS/ENVIRONMENT
This position is customarily engaged in field work, and as such frequent travel will be common, though
generally limited to a 50 mile radius from the employee's base of operations. Rare lifting of up to 25lbs
may be required.
Construction Loan Processor
Loan processor job in Fenton, MI
Job DescriptionDescription:
Construction Loan Processor
Non-Exempt - Grade Level 5
Equal Employment Opportunity
Corporate Values & Mission
“Provide superior service, quality advice and show our utmost respect to everyone we meet.”
General Summary
Acts as the Draw Expert for various functions related to the Construction Draw process and other construction servicing duties. Handles complex draws, loan modifications and loan conversions.
Reports To: Secondary Market and Construction Team Lead
Essential Duties and Responsibilities
Meets with builders, borrowers, and title companies on the draw process. Maintains up to date Welcome Packet for new construction files.
Confers with customer by telephone in attempt to determine matters related to construction draws, insurance claims, construction loan modifications, construction term outs and general loan servicing matters.
Assists with escalated project conflicts, to include in person meetings with all applicable parties. Works with Department Supervisor to assist in resolution when necessary.
Initiates contact with customers, builders, and title companies for the purpose of maintaining good relations and error resolution.
Expert on construction draw process to include draws, monitoring of construction loan files for percentage of completion, and disbursements.
Identifies loans for conversion of payment schedules to standard P&I payments, processes as necessary.
Reviews final draw process (ex: refund of excess inspection fees and construction funds, final document checklist), processes as necessary with approval.
Assists with hazard and flood insurance claim re-construction processes, including draws, inspections, and disbursements.
Prepares appropriate recalculations for pay-downs and prepare modification recommendations and reviews completed modifications, processes as necessary with approval.
Processes new builder applications.
Maintains Approved Builder List, Self-Built and Denied Builder Lists.
Maintains current knowledge of laws/regulations, policies/procedures which affect job function.
Assists with implementation and changes in technology to improve efficiency and effectiveness of routine jobs. Maintains current knowledge of laws/regulations, policies/procedures which affect job function.
Additional responsibilities as assigned.
Be familiar with and comply with the provisions of the Bank Secrecy Act and USA PATRIOT Act as they relate to the functions of this position. Complete all required reports related to those acts and reports any observed violations or potential violations of those acts to a supervisor or other appropriate bank officer.
Be familiar with and comply with all federal and state banking regulations as applicable
Competencies
In addition to the Corporate Core Competencies, individuals in this position are expected to exhibit the following:
Written and Oral Communication - Effective written and oral communication skills required, with the ability to interface with Internal and external stakeholders and community partners. Has group presentation skills.
Quality - Demonstrates accuracy and thoroughness; monitors own work and the work of others to ensure quality.
Quantity - Meets productivity standards; completes work in a timely manner; strives to increase productivity; works quickly.
Judgment - Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process. Makes timely decisions.
Initiative - Undertakes self-development activities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed.
Requirements:
Qualifications
To perform this job successfully, an Individual in this position must be able to perform each of the above essential duties satisfactorily and exhibit the values of the Company. In addition, the requirements listed below are representative of the knowledge, skill and/or ability required.
Experience and/or Education
High School Diploma or Equivalent
One to two years related experience and/or training; or equivalent combination
Physical Demands and Work Environment
Ability to work in an office environment which may include many hours of computer and telephone usage. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Employees may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodations.
Home Loan Specialist I
Loan processor job in Lansing, MI
About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional services firm offering financial, operational and technology consulting and operations support. We work with some of the world's most prominent companies to help them envision and achieve a better future. We know that our consulting services are only as meaningful as the people and talent behind them, and we are committed to recruiting incredibly talented, committed, collaborative individuals who can help us deliver exceptional client service. For more information, visit SolomonEdwards
Position Summary:
SolomonEdwards is looking for a Home Loan Specialist I for one of its mortgage clients to perform daily loan reviews to ensure the accuracy of loan findings. You will act as a key contributor to facilitate efficient and effective processes that support business and customer service objectives.
Position Locations:
Phoenix, AZ
Tampa, FL
St. Louis, MO
Plano, TX
Essential Duties:
- Perform routine data entry and validation tasks.
- Initiate third-party orders (title, appraisal, hazard, flood cert, credit, etc.).
- Review and validate loan documents.
- Handle routine calls, emails, and/or chat responses.
- Monitor work queues and intervene as needed.
- Perform other related duties as required and assigned.
- Demonstrate behaviors that are aligned with the organization's desired culture and values.
Qualifications:
- Associate's degree or equivalent work experience.
- Financial Services and, if possible, mortgage industry experience preferred.
- General understanding of applicable Federal, State, and Local Regulations.
Skills and Job-Specific Competencies:
- Proficiency in Microsoft Office.
Travel Requirements: No travel will be required, unless at the client's discretion.
Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be provided to qualified applicants or candidates with disabilities upon request to enable them to perform essential functions. This role may require mobility to attend in-person meetings, sitting or standing for extended periods, and the use of telephone, computer, or other electronic communication devices.
Salary Range: SolomonEdwards values your unique and individual experience and background. As such, we take a comprehensive approach when determining compensation for our roles. The compensation for this specific role is based on a wide range of factors, including but not limited to, education, licensure and certifications, location, experience, and training. A reasonable estimate for the current hourly range for this role is $20-24.
Benefits: We are committed to providing health and financial stability by offering a comprehensive suite of benefits. Benefits include access to top-tier employers and job opportunities, health insurance, sick leave, and 401(k).
Inclusion and Diversity Statement: SolomonEdwards is an Equal Opportunity/Affirmative Action employer. We firmly believe in fostering an inclusive and diverse workplace environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, veteran status, or any other characteristic protected by applicable laws. All employees, including managers and supervisors, are responsible for upholding our EEO and diversity principles. Discrimination or harassment of any kind will not be tolerated.
We value the contribution and wisdom of the team. At SolomonEdwards, we have built a vibrant and inclusive community. Our team members are curious, committed, and diverse. In keeping with our mission to build value through people, we cultivate a culture where differences are celebrated, and all members are treated fairly and equitably. Employees, business partners, and our extended stakeholder family are empowered to share their experiences, ideas, and perspectives; and to be their whole selves.
Privacy: We adhere to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. Copy/paste this URL to learn more about your rights: SolomonEdwards' Privacy Policy.
Our Recruiter Promise: Our talent acquisition team prioritizes integrity, professionalism, and transparency in every interaction. When you engage with SolomonEdwards, you can trust a respectful, secure experience from verified contacts. Copy/paste this URL to learn more about how we protect your candidate experience: Recruiter Promise
Job Ref: 141857
### Place of Work
On-site
### Requisition ID
141857
### Application Email
****************************
Easy ApplyService Loaner Coordinator
Loan processor job in Novi, MI
Job Description
Fox Motors has a Service Loaner Coordinator opening in Novi, MI at Cadillac of Novi. You would contribute to our overall vision, "Working together moving people throughout life," by developing and maintaining trust with our customers that will build long-term relationships.
KEY RESPONSIBILITIES
The Service Loaner Coordinator is a trusted automotive expert who plays an active role in the service lane. As a Service Loaner Coordinator you are responsible for managing loaner vehicles, coordinating customer requests, and ensuring a smooth and positive experience for customers needing temporary transportation while their vehicle is in Service. Fox Motors is looking for a Service Loaner Coordinator that has automotive knowledge, strong written and verbal communication skills, and is team focused.
If you are ready to put your career in gear, Apply Now!
Key responsibilities include the following. Others may be assigned.
Greets customers in a timely, friendly manner and obtains vehicle information.
Maintaining accurate records of available loaner vehicles, including model, condition and fuel levels.
Ensuring proper procedures for loaner vehicle check-in and check-out, including documenting vehicle condition and mileage.
Preparing loaner vehicles for customer use, including cleaning, refueling, and ensuring necessary documentation is available.
Coordinating loaner vehicle availability with service appointments and customer needs.
Maintaining accurate records of loaner vehicle usage, including customer information and vehicle details.
Addressing customer issues or concerns related to loaner vehicles in a timely and efficient matter.
Providing reports on loaner vehicle usage and inventory to management.
SKILLS & EXPERIENCE
Two to four years related experience and/or training; or equivalent combination of education and experience.
Experience and desire to work with technology to drive an exceptional customer experience.
Excellent communication, organization, and follow-up skills.
Ability to multi-task, prioritize, and manage time effective.
Valid driver's license.
WHAT FOX MOTORS OFFERS
$50,000.00 - $60,000.00 Annually
Paid Vacation, PTO, and Holidays
Medical, Dental and Vision
401(k) with Employer Match
Flex Spending
Group Life Insurance (Company Paid)
Short-Term and Long-Term Disability
Supplemental Life Insurance
Accident Insurance
Employee Assistance Programs
Employee Discounts
Wellbeing Program
Growth and Development Opportunities
As a Top 150 Dealer Group, we are dedicated to bringing both our employees and customers only the best experience. The vision of Fox Motors is
working together moving people throughout life
and our primary focus as a Fox Family is finding ways to give back to our employees, community, and customers as a team. We have a passion to see our team develop and grow with Fox University that provides development programs for sales, technicians, and management.
Put your career in gear at Fox Motors and apply today!
Outside Loan Originator
Loan processor job in Ann Arbor, MI
CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture.
A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down.
CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.
Position Overview:
The Outside Loan Originator ("Outside LO") is responsible for maintaining an NMLS license required under the S.A.F.E. Act of 2008, originating and processing real estate mortgage loans in accordance with CrossCountry Mortgage, LLC ("CCM") processes and product guidelines.
Job Responsibilities:
* Source mortgage leads.
* Build relationships with real estate agents and other lead sources.
* Analyze potential loan markets and develop referral networks to locate prospects for loans.
* Market CCM products to individuals and firms, promoting CCM services that may meet customers' needs.
* Meet with applicants to obtain information for loan applications and answer questions about the process.
* Analyze applicants' financial status, credit, and property evaluations to determine feasibility of granting loans.
* Explain to customers the different types of loans and credit options that are available, as well as the terms of those services.
* Generate complete loan applications with corresponding documentation.
* Improve loan applications and documentation by informing the applicant of additional requirements.
* Help customers by answering questions and responding to requests.
* Handle customer complaints and take appropriate action to resolve them.
* Own the communication with the real estate agent or referral source.
* Confer with processing and underwriting to aid in resolving mortgage application problems.
* Maintain job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.
* Regularly participate in activities in connection with mortgage sales, including but not limited to attend closings, open houses, and/or conduct CCM seminars/trainings and other lead-generating activities.
* Mortgage coaching available.
Qualifications and Skills:
* NMLS License Required under the S.A.F.E. Act of 2008.
* Experience with retail product philosophy, policy, underwriting, procedures, documentation and systems.
* Experience proactively soliciting new business.
* Encompass experience, preferred.
* Kowledge of all mortgage products and programs.
* Excellent analytical skills to evaluate credit requests and determine trends in a given marketplace.
* Advanced communication and collaboration skills.
* Proficient in standardized software applications, including Microsoft Word, Excel, PowerPoint and Outlook.
This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.
CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com
CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: **********************************
California residents: Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California applicants.
CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual's association with a member of a protected group or any other characteristic protected by federal, state, or local law ("Protected Characteristics"). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion.
CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit ***************************
Loan Review Analyst
Loan processor job in Fenton, MI
Exempt - Grade Level 6
Equal Employment Opportunity
Corporate Values & Mission
“Provide superior service, quality advice and show utmost respect to everyone we meet.”
Review and analyze all types of credit and collateral information for diverse types of loans, including ascertaining an appropriate loan rating. Prepare and occasionally present annual loan reviews for approval to various committees. Coordinate and prepare individual authority loan reviews. Review appraisals and complete property evaluations. Prepare and compile various key management reports.
Reports To: AVP Loan Review Supervisor
Essential Duties and Responsibilities
Evaluate the activities of lending officers, credit, and loan support staff regarding adherence to internal credit and loan policy.
Manage and perform annual credit reviews on commercial loan relationships, to include review of all pertinent credit & financial information, such as credit bureaus, UCC & title searches, various financial statements, the loan files to include both credit & collateral, and provide credit analysis and assign grading to same.
Assess the adequacy adherence to internal credit and loan administration policies and procedures.
Coordinate Appraisal/Environmental Order and Review processes and complete Reviews as assigned and in accordance with guidelines.
Provide special reviews as requested to assess the state of certain loan portfolio segments.
Input financial statement spreads using Flash Spread.
Analyze, interpret or make deductions from factors or circumstances related to the department and role.
Analyze, interpret or make deductions from factors or circumstances related to the essential duties of the position.
Qualifications
To perform this job successfully, an Individual in this position must be able to perform each of the above essential duties satisfactorily and exhibit the values of the Company. In addition, the requirements listed below are representative of the knowledge, skill and/or ability required.
Experience and/or Education
Bachelor's Degree or equivalent
Minimum three (3) of review experience; or equivalent combination of education and experience
Computer knowledge - Windows, Microsoft Office
Working knowledge of Banking
Competencies
In addition to the Corporate Core Competencies, individuals in this position are expected to have the following skills:
Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings. Writes clearly and informatively.
Analytical - Synthesizes complex and diverse information; collects and researches data; uses intuition and experience to complement data.
Adaptability - Adapts to changes in work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays or unexpected events.
Initiative - Undertakes self-development activities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed.
Technical Skills - Assesses own strengths and weaknesses; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others. Has a thorough understanding of underwriting, coverages and rating procedures.
Judgment - Displays willingness to make decisions; exhibits sound and accurate judgement; supports and explains reasoning for decisions; includes appropriate people in decision-making process. Makes timely decisions.
Business Acumen - Understands business implications of decisions; displays orientation to profitability; demonstrates knowledge of market and competition; aligns work with strategic goals.
Physical Demands and Work Environment
Ability to work in an office environment which may include many hours of computer and telephone usage. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
This position description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Employees may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodation.
Loan Servicing Specialist
Loan processor job in Lansing, MI
Responsible for receiving, reviewing, and processing loan packets for indirect car and merchant loans. Responsible for handling consumer credit disputes or related loan problems. Receives written credit disputed for Credit Bureaus, researches payment histories and related credit documents, and works to find satisfactory resolutions to problems. Corrects credit ratings and loan reporting as appropriate. Maintains records and statistics on assigned Department activities. Responsible for verifying auto loan payoffs and mailing out release of liens. Responsible for processing loan correction and skip a payment requests. Assists Vice President of Lending and Consumer Loan Servicing Manager with special projects and assignments as needed. Professionally assists members and vendors and notifies them as needed. Performs related clerical duties as required as well as answers and directs telephone calls. Completes related reports and records and maintains files.
ESSENTIAL FUNCTIONS AND BASIC DUTIES
1. Assumes responsibility for the effective and timely performance of processing functions and processing indirect loan packets.
a. Receives member and branch phone calls and resolves inquiries or refers appropriately
b. Receives, verifies and processes indirect dealer packets. Verifies income and employment for each packet (unless waived). Contacts Consumer Loan Officer about any discrepancies in approval values. Contacts the dealership about any needed or missing information. Mails out appropriate member information.
c. Processes payoffs, verify accounts in good standing and mail out release of liens. Process guarantee release of lien requests according to guidelines.
d. Processes extension requests via Skip A Payment promotion. Verify account and loan standing, process requests, mail out denial letter and call member.
e. Processes loan corrections as requested by authorized personnel. Researches payment histories, reverses payments, corrects due dates, payment history, interest calculation, late fees.
f. Processes collateral protection insurance (CPI) premiums and refunds. Adjusts payment amount and due date accordingly. Works with MSRs and vendors to ensure accurate information is on file. Processes insurance waivers according to guidelines.
g. Handles Credit Bureau disputes regarding delinquent loans, closing dates, joint loan responsibility, credit ratings, document errors or related problems. Receives disputes, obtains and conveys information as needed, and works to find a satisfactory solution. Refers problems as appropriate
h. Corrects credit ratings and loan reporting as appropriate. Ensures that disputes are resolved tactfully and promptly, and in accordance with Credit Union policies and procedures. Records member complaints, related information and resolutions as appropriate.
i. Assists in writing procedures for job duties and training other department personnel
j. Assists Consumer Loan Servicing Manager and VP of Lending with special projects and assignments as needed. Follow up with vendors, draft letters to members, research current market prices.
2. Assumes responsibility for establishing and maintaining professional business relations with members, institutions, and merchants.
a. Obtains and conveys information as needed. Composes correspondence as needed.
b. Resolves (or refers) questions and requests promptly and courteously.
c. Keeps members informed of Credit Union services and policies.
d. Assists in counseling members whose skip a pay, or storage insurance requests were denied, explaining reasons while offering alternatives
e. Maintains and projects the Credit Union's professional reputation.
f. Maintains confidentiality.
g. Maintains and updates files, records and documents
h. Completes miscellaneous reports as assigned.
3. Assumes responsibility for establishing and maintaining effective coordination and working relations with Credit Union personnel and with management.
a. Assists branches and related departments as needed. Answers questions and resolves problems as needed.
b. Supports and replaces Lending personnel as needed.
c. Keeps management informed of area activities and of any significant problems.
d. Attends and participates in meetings as required.
e. Completes records and reports promptly and accurately.
f. Assists in training and cross-training personnel
g. Completes additional projects as may be assigned
4. Assumes responsibility for related duties as required or assigned.
a. Ensures that work area is clean, secure, and well maintained.
b. Copies and distributes requests and re-presentments.
c. Completes special projects as assigned.
Stays abreast of changes in loan services operations and policies.
e. Replaces area personnel as needed
PERFORMANCE MEASUREMENTS
1. Credit Bureau disputes and complaints are handled in accordance with established Credit Union policies. Disputes are received and researched and resolutions that support both Credit Union interests and member needs are reached.
2. Recordkeeping errors or discrepancies are identified and resolved. Credit ratings and loan reporting documents are corrected as necessary
3. Problem accounts are researched and promptly resolved.
4. Professional business relations exist with members, institutions, and businesses. Assistance is provided as needed.
5. Good working relations exist with Credit Union personnel. Assistance and support are provided as required. Management is properly informed.
6. Management is appropriately informed of area activities.
7. Loan processing functions are completed in accordance with established policies and procedures
8. Files are accurate and up-to-date. Required reports and documentation are accurate and timely.
9. Attends needed training and education sessions
QUALIFICATIONS
Education/Certification: High school graduate or equivalent.
Required Knowledge: None
Experience Required: 6 months to a year of related experience preferred.
Skills/Abilities: Excellent communication and public relations skills.
Solid math skills. Able to analyze accounts.
Attentive to detail.
Well organized.
Ability to assist others.
Able to use PC, calculator, phone, and all related business equipment.
INTENT AND FUNCTION OF S
s assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected. They are also essential to an effective appraisal system and related promotion, transfer, layoff, and termination decisions. Well constructed s are an integral part of any effective compensation system.
All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
In accordance with the American with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.
Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.
CASE Credit Union was chartered on February 19, 1936, to serve Lansing area teachers and administrators as Lansing Teachers Credit Union. From operating within Lansing High School with 180 members, today, over 85 years later, we serve a membership of over 45,000 members and operate five branches throughout the Greater Lansing area, while controlling over $384 million in assets. We pride ourselves on living our mission of assisting members and employees to achieve financial success through service that is superior, convenient, and easy to use. CASE is a Community Development Credit Union (CDCU). A CDCU is a credit union with a mission of serving low and moderate-income people and communities.
CASE prides itself on having a culture focused on diversity and inclusion, reflected in having received the 2020 Lansing Area Economic Partnership (LEAP) Diversity award. Additionally, at CASE Credit Union, we're committed to hiring the best and brightest. Just as we are dedicated to helping our members achieve success, we are dedicated to helping our employees grow and thrive. That's why we are proud to offer a team-oriented working environment, with competitive salaries and benefits, and countless opportunities for growth and advancement. CASE Credit Union offers affordable medical, dental, and vision and provides disability insurance and life insurance to our employees at no cost to them. We also provide tuition reimbursement for those who desire to continue their education while working with us. Come work with CASE Credit Union and experience exciting career opportunities in the financial industry.
Auto-ApplyMortgage Loan Operations Specialist I
Loan processor job in Alma, MI
Job Description
Join Mercantile Bank as a Full Time Mortgage Loan Operations Specialist I in Alma, MI, and take your career to the next level! This onsite role offers an unparalleled opportunity to thrive in a dynamic, customer-focused environment where innovation and excellence are valued. Collaborate with a passionate team of problem-solvers dedicated to delivering high-quality mortgage solutions that make a meaningful difference in the lives of our customers. Experience the thrill of working in a fast-paced, energetic atmosphere that encourages forward-thinking and inclusivity.
Core Responsibilities:
Process and Maintain Loan Records: Onboard consumer loans into the core banking system accurately, perform loan account maintenance, and address non-posted transactions using mortgage software and Microsoft Excel.
Analyze Reports and Reconcile Ledgers: Review system reports, research and resolve discrepancies, and ensure accuracy by reconciling departmental general ledgers.
Provide Customer Support and Communication: Handle internal and external inquiries by phone, offering clear and timely assistance on loan-related matters while fostering effective communication.
Why Mercantile?
Mercantile Bank was founded by entrepreneurs who believed building strong relationships and communities is accomplished through collaboration and innovation. It's more than being a financial institution, it's being a trusted ally and community partner. As Michigan's largest community bank, our roots are deeply embedded in the diverse communities we serve. Our commitment to our customers and community is at the core of all we do.
As an employee of Mercantile Bank, you will receive competitive compensation, bonus opportunities, and best-in-class benefit options. With a minimum of 3 weeks' vacation, sick time, 11 paid holidays, generous 401k match of 5%, company paid life insurance, tuition reimbursement, IVF and adoption assistance, zero-interest loans for fitness equipment and business attire, discounted bank services, employee stock purchase plan, 529 savings plans, health savings accounts, flexible spending accounts, legal protection, exceptional training and development opportunities, and encouragement to connect with community through volunteer opportunities.
A Look into Your Day
As a Mortgage Loan Operations Specialist I at Mercantile Bank, you will play a crucial role in ensuring the seamless onboarding of consumer loans into our core banking system. This position involves processing loan account maintenance and addressing non-posted transactions with precision and diligence. You'll analyze and review reports for any anomalies while employing your research skills to resolve adjustments efficiently.
Your day-to-day activities will include working with both mortgage software systems and Microsoft Excel to book retail loans through integration and manual data input. Additionally, you will maintain accurate loan records, verify maintenance tasks, and reconcile the department's general ledgers. With frequent phone interactions, you will assist internal and external customers, answering loan-related inquiries and facilitating effective communication in a high-energy environment.
This multifaceted role is ideal for someone who thrives on collaboration, problem-solving, and a commitment to excellence.
What We're Looking For
To excel as a Mortgage Loan Operations Specialist I at Mercantile Bank, strong analytical and problem-solving skills are essential. A background in banking operations or a related role, with 1-3 years of experience, will provide a solid foundation for success in this position. Familiarity with accounting principles, combined with a proficient knowledge of Microsoft Office, particularly Excel, is critical for managing loan data and reports. Preferred candidates will have experience in bank loan operations, including loan loading and maintenance, as well as an understanding of lending regulations and mortgage loan documentation. The ability to communicate effectively and collaborate within a fast-paced team environment is vital, enabling you to address customer inquiries and provide solutions with accuracy and professionalism. Your attention to detail will ensure that all tasks are completed efficiently and in compliance with regulatory standards.
Requirements:
1-3 years job related experience in the following areas: banking operations or a similar role
Accounting background
Proficient knowledge of computer programs such as Microsoft Office.
Lending regulations and mortgage loan documentation
Job Posted by ApplicantPro
Mortgage Loan Officer
Loan processor job in Ann Arbor, MI
Job DescriptionBe You. Be Independent!
Are you an experienced Mortgage Loan Officer, with proven
networking
and
relationship-building
skills, looking to take the next step in your career? If so, we need you!
At Independent Bank we celebrate your unique self and empower you to make a difference. Guided by our core values of
courage, drive, integrity, people focus
and
teamwork
, we provide a supportive environment where you can thrive, grow your career and contribute meaningfully to shaping the financial future of our customers and communities; inspiring financial independence today, with tomorrow in mind.
About the Job:
Join Independent Bank as a Mortgage Loan Officer! We're seeking motivated individuals with a proven track record of success to help our customers achieve their home ownership dreams. Reporting to the Area Mortgage Sales Manager, you'll originate various residential mortgage loans and participate in business development initiatives within your local community. Embrace our mission of
inspiring financial independence today, with tomorrow in mind
by becoming a key player in transforming how our customers finance their homes. Apply now to be part of our driven and innovative team!
Why You Should Apply:
Competitive compensation package.
A knowledgeable, goal-driven, and exciting team of colleagues.
Exposure to different areas of banking and the ability to work with leaders within the industry.
Community-focused events and volunteer opportunities.
What You Will Do:
Solicits residential mortgages through relationships built with realtors, builders, major employers, and community involvement.
Provides service to customers and prospective customers seeking residential mortgages. Such service includes but is not limited to:
Communicate and interview borrowers to determine the best programs available for the borrower's income, asset, and credit profile.
Assist borrowers with the application process utilizing Blend and Encompass.
Ensure necessary documentation is uploaded from the borrower to complete loan applications for submittal to underwriting.
Price and lock interest rates and monitor lock expiration dates.
Assist operations as needed during the process of the loan.
Make appropriate introductions to other departments in the bank to offer borrowers other bank products, if applicable.
Continually network to build relationships, attend functions, provide education and services to realtors, builders, and other partners in the community.
Performs other related duties as assigned.
What We're Looking For:
High school diploma or equivalent education required.
Bachelor's degree or equivalent years of working experience preferred.
3+ years of sales experience, originating real estate mortgage loans preferred.
Excellent interpersonal, presentation, and communication skills.
Proven networking and relationship-building skills.
Be YOU. Be Independent!
Loan Closer
Loan processor job in Ann Arbor, MI
Loan Closer Title Grade: Entry, Junior, or Mid Reports to: Closing Manager Status: Regular, Full-Time Pay Grade: Hourly Department: Closing FLSA Status: Non-exempt Location: Ann Arbor, MI 48105 Hybrid Hours: M-F 9am-5pm EST Compensation: $22.00 per hour
SUMMARY & PURPOSE OF POSITION
The Loan Closer is primarily responsible for generating the closing doc package and review for accuracy by auditing all documents required for executing discrepancies in name, address, interest rate, APR, costs, and fees.
PRIMARY POSITION-SPECIFIC RESPONSIBILITIES
Verify and update information to ensure correctness per loan approval-review all closing related loan support documents from Encompass, including but not limited to loan approval, 1003, title fees, appraisal, Homeowner's Insurance (HOI), Flood Insurance, credit report, tax information, , mortgage insurance, and CD;
Prepare general closing instructions, Closing Disclosure (CD), loan payment form, funding wire breakdown, review CD for accuracy and completeness, and notify appropriate staff of any errors;
Review and update itemizations in Encompass;
Send initial CD to the title company and borrower in a timely manner;
Accurately notate at-closing all underwriting conditions;
Generate closing doc package and review for accuracy, to include reviewing all documents that require execution for discrepancies in address, name, interest rate, APR, costs, and fees;
Run high cost tests for compliance, while working with the originating LO or Processor to make adjustments as necessary;
Address any calls or questions related to the closing/closing package as applicable;
Coordinate and balance loan closing with title/escrow company in a time manner;
Verify borrower's required funds for closing are within approved tolerance and meet investor guidelines, along with all other closing requirements;
Stay abreast of changing company policy, mortgage regulations, laws, and generally accepted industry best practices, and be willing to take initiative to train and stay informed without prompting;
Address any calls or questions related to the closing/closing package;
Team Lead: Manage the job task of a Loan Closer and Loan Closer Support Specialist
Team Lead: Administer the Closing Department's pipeline;
Complete other duties as assigned.
ESSENTIAL SKILLS AND EXPERIENCE
High School Diploma or equivalent required;
At least two (2) years of prior mortgage industry experience required, with strong preference given to those with underwriting, title insurance, or Closing Disclosure background;
Must have exceptional attention to detail and strong organizational skills;
Must be dependable with meeting deadlines and managing time;
Have an ability to work independently on multiple files simultaneously;
Possess strong oral and written communication skills.
PREFERRED EDUCATION/EXPERIENCE
An associate's degree or certification in finance, mathematics, accounting, or another equivalent field of study;
Solid understanding of lender/borrower paid compensation, TRID, TILA and RESPA guidelines.
REPORTING TO THIS POSITION:
Closing Support: Reports to Team Lead
PHYSICAL DEMANDS/ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The environment is characteristic of an office setting with moderate noise levels. Individuals must be able to work flexible hours including evenings and weekends.
While performing the duties of this job, the employee is regularly required to sit, use hands, and talk or hear. The employee is occasionally required to walk, and lift and/or move up to 20 pounds.
Mortgage Closer
Loan processor job in Lansing, MI
About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional services firm offering financial, operational, and technology consulting and operations support. We work with some of the world's most prominent companies to help them envision and achieve a better future. We know that our consulting services are only as meaningful as the people and talent behind them, and we are committed to recruiting incredibly talented, committed, collaborative individuals who can help us deliver exceptional client service. For more information, visit SolomonEdwards
Position Summary:
SolomonEdwards is looking for a Mortgage Closer for one of its mortgage clients to play a vital role in the final stages of the mortgage lending process. You will ensure a smooth and efficient closing experience for all parties involved.
Position Locations:
Phoenix, AZ
Tampa, FL
St. Louis, MO
Plano, TX
Essential Duties:
- Review and analyze loan data, ensuring accuracy and completeness.
- Prepare and assemble closing documents, including the final closing disclosure and settlement statements.
- Communicate effectively with borrowers, loan officers, processors, title companies, and other parties involved in the transaction.
- Coordinate closing logistics, scheduling signings, and ensuring all necessary documentation is accurate.
- Ensure compliance with all federal, state, and investor loan closing regulations.
- Maintain accurate closing schedules and deadlines.
Qualifications:
- Associate's degree or equivalent work experience.
- Financial Services and, if possible, mortgage industry experience preferred.
- General understanding of applicable Federal, State, and Local Regulations.
Skills and Job-Specific Competencies:
- Proficiency in Microsoft Office.
Travel Requirements: No travel will be required, unless at the client's discretion.
Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be provided to qualified applicants or candidates with disabilities upon request to enable them to perform essential functions. This role may require mobility to attend in-person meetings, sitting or standing for extended periods, and the use of telephone, computer, or other electronic communication devices.
Salary Range: SolomonEdwards values your unique and individual experience and background. As such, we take a comprehensive approach when determining compensation for our roles. The compensation for this specific role is based on a wide range of factors, including but not limited to, education, licensure and certifications, location, experience, and training. A reasonable estimate for the current hourly range for this role is $20-24.
Benefits: We are committed to providing health and financial stability by offering a comprehensive suite of benefits. Benefits include access to top-tier employers and job opportunities, health insurance, sick leave, and 401(k).
Inclusion and Diversity Statement: SolomonEdwards is an Equal Opportunity/Affirmative Action employer. We firmly believe in fostering an inclusive and diverse workplace environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, veteran status, or any other characteristic protected by applicable laws. All employees, including managers and supervisors, are responsible for upholding our EEO and diversity principles. Discrimination or harassment of any kind will not be tolerated.
We value the contribution and wisdom of the team. At SolomonEdwards, we have built a vibrant and inclusive community. Our team members are curious, committed, and diverse. In keeping with our mission to build value through people, we cultivate a culture where differences are celebrated, and all members are treated fairly and equitably. Employees, business partners, and our extended stakeholder family are empowered to share their experiences, ideas, and perspectives; and to be their whole selves.
Privacy: We adhere to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. Copy/paste this URL to learn more about your rights: SolomonEdwards' Privacy Policy.
Our Recruiter Promise: Our talent acquisition team prioritizes integrity, professionalism, and transparency in every interaction. When you engage with SolomonEdwards, you can trust a respectful, secure experience from verified contacts. Copy/paste this URL to learn more about how we protect your candidate experience: Recruiter Promise.
Job Ref: 141863
### Place of Work
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### Requisition ID
141863
### Application Email
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