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Loan servicing specialist jobs in Lansing, MI - 39 jobs

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  • Loan Servicing Escrow Specialist

    Independent Bank 4.3company rating

    Loan servicing specialist job in Ionia, MI

    Be You. Be Independent! Are you experienced in Banking, Mortgage Servicing, and/or Customer Service and looking to advance in your career? If so, we need you! At Independent Bank we promote a culture that encourages professional growth and embraces the collective sum of your individual differences, life experiences, knowledge, innovation, self-expression, unique capabilities and talent. We value diversity of thought, ideas, and background. Our inclusive and collaborative culture helps us find the best solutions to meet the needs of our clients and company. About the Job: Independent Bank is seeking an Escrow Specialist to join our Loan Servicing team! You will be responsible for managing daily escrow functions and activities, ensuring compliance with regulations and investor requirements. This role demands a solid understanding of escrow processes and regulatory standards, along with the ability to execute tasks with accuracy and efficiency. If you possess a keen eye for detail and are knowledgeable in escrow regulations, we want you on our team. Elevate your career by contributing to a dynamic and compliance-focused team environment, where your expertise will be both valued and utilized. Apply today to help us inspire financial independence today, with tomorrow in mind . Why You Should Apply: Comprehensive total rewards package. A knowledgeable, goal-driven, and exciting team of colleagues. Exposure to different areas of banking and the ability to work with leaders within the industry. Community-focused events and volunteer opportunities. What You Will Do: Responsible for daily escrow opening, sorting, and distributing all incoming mail. Preparing and mailing escrow correspondence to customers. Verifying and processing payments for all escrow-related transactions for hazard, flood, mortgage insurance, tax, and private mortgage insurance. Verifying tax or insurance lines are accurately identified within the servicing system for both escrowed and non-escrowed loans. Pay taxes, verify amounts, and balance bills. Accept incoming escrow calls from customers. Make outbound calls to customers and various escrow companies and/or agents to obtain necessary information and documentation. Call a representative to answer, respond, and research customer concerns or questions. Activate, cancel, and process lender places hazard insurance and tax processes. Responsible for flood insurance verification. Performs other related duties as assigned. Knowledge, Skills, and Abilities: High school diploma or equivalent required. 2+ years mortgage loan equivalent of working experience. Excellent interpersonal, presentation and communication skills. Understand and be knowledgeable of all assigned systems. Identify and maintain efficiencies within the department. Strong leadership skills required. Must possess the ability to work under pressure, handle multiple tasks, and be a self-starter. Ability to prioritize is essential. Strong technical and mathematical-based knowledge. Math, problem-solving, research, and organizational skills required. Assist in audit preparation and review. Be YOU. Be Independent!
    $31k-74k yearly est. 29d ago
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  • Loan Processor

    Greenstone Farm Credit Services 3.8company rating

    Loan servicing specialist job in East Lansing, MI

    At GreenStone Farm Credit Services, we're seeking a dedicated and customer-focused Loan Processor to be the cornerstone of our exceptional service for our agriculture segment. This role stands as a vital pillar within our team, directly contributing to our seamless loan processing and loan documentation operations. As a Loan Processor at our organization, you'll have the opportunity to make a significant impact by fostering customer relationships and collaborating closely with our dedicated association staff. Working Hours: Enjoy a consistent schedule of 8am-4:30pm, Monday - Friday in the office, providing you with a stable work-life balance. Location: Based in our East Lansing, MI office, you'll have the opportunity to contribute to the local community while being an integral part of our organization. Get to know GreenStone Our $15 billion portfolio of customers, ranging from rural homeowners to global agriculture and food businesses, provides our employees with a unique opportunity to maintain a local presence while working for a top workplace. Our diverse business structure provides exciting opportunities for passionate, talented professionals in many areas. Additionally, many of our team members are highly respected in their area of expertise at both the state and national level making GreenStone one of the top Farm Credit associations in the country. Culture Core Four values steer everything we do at GreenStone. Customer First, Delivery Quality, Get involved, Do the right thing. Employees work as a team to create a company fueled by the desire to best serve each other and our customers every day. Greenstone culture promotes innovative thinking, professional development, health and wellness, and a relaxed work environment with flexible schedules. What can we offer you? GreenStone trusts the people we hire. We empower employees to make the best decisions for the customer and the company. GreenStone has an outstanding Total Rewards package, which includes, but is not limited to: 15 vacation days, 12 sick days, and 12 paid holidays per year Paid Parental Leave 401(k) plan - up to a 9% employer contribution/match Medical, Dental, Vision, STD, LTD, Life/AD&D benefits, etc. $150/year Logo Wear allowance $400/year Wellness Subsidy/Reimbursement & wellness programs $6,000 lifetime maximum Education Assistance/Student Debt repayment program Yearly bonus/incentive opportunity available to all employees Day in the life of a Loan Processor From collecting, coordinating, and uploading documentation to facilitating loan closings, your role will touch every aspect of the loan process to ensure accuracy and customer satisfaction. Responsible for clearing any approval conditions as outlined by legal or credit. You'll be involved in tasks ranging from data entry, loan servicing, property management coordination, and supply ordering. Other tasks include ordering title commitments, flood insurance, appraisals, generating loan documents, reading legal descriptions, and working closely with the loan officer and borrower to clear exceptions prior to closing. Providing excellent internal and external customer service will be at the core of your daily interactions. This role will also consist of daily customer interactions, answering incoming calls, receipting payments, and disbursing funds. What Experience can you Bring? HS Diploma or Equivalent 2 + years customer service or office experience required. What sets you Apart? You will really stand out if you have the following: Mortgage, loan or title experience Communication Expert: Excellent verbal and written communication skills to maintain relationships and provide status updates. Detail-Oriented: Strong attention to detail to accurately enter and verify data. Problem Solver: Ability to resolve issues efficiently and effectively. Multitasking Pro: Skilled in managing multiple tasks and priorities. GreenStone Farm Credit Services is an equal opportunity employer. It is our policy to provide equal employment opportunity to all persons regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, genetic information, or any other characteristic protected by law. We comply with all federal, state and local equal employment opportunity regulations. We conduct all personnel decisions and processes relating to our employees and job applicants in an environment free of discrimination and harassment.
    $32k-38k yearly est. 60d+ ago
  • Home Loan Specialist II

    Solomonedwards 4.5company rating

    Loan servicing specialist job in Lansing, MI

    About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional services firm offering financial, operational, and technology consulting and operations support. We work with some of the world's most prominent companies to help them envision and achieve a better future. We know that our consulting services are only as meaningful as the people and talent behind them, and we are committed to recruiting incredibly talented, committed, collaborative individuals who can help us deliver exceptional client service. For more information, visit SolomonEdwards Position Summary: SolomonEdwards is looking for a Home Loan Specialist II for one of its mortgage clients to perform daily loan reviews to ensure the accuracy of loan findings. You will act as a key contributor to facilitate efficient and effective processes that support business and customer service objectives. Position Locations: Phoenix, AZ Tampa, FL St. Louis, MO Plano, TX Essential Duties: - Perform complex data and document validation. - Troubleshoot third-party orders (title, appraisal, hazard, flood cert, credit, etc.). - Handle more complex calls, emails, or chat sessions. - Complete appraisal eligibility tasks. - Evaluate loan applications for compliance with product guidelines. - Perform other related duties as required and assigned. - Demonstrate behaviors that are aligned with the organization's desired culture and values. Qualifications: - Associate's degree or equivalent work experience. - Proficiency in Microsoft Office. - Financial Services and, if possible, mortgage industry experience preferred. - General understanding of applicable Federal, State, and Local Regulations. Travel Requirements: No travel will be required, unless at the client's discretion. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be provided to qualified applicants or candidates with disabilities upon request to enable them to perform essential functions. This role may require mobility to attend in-person meetings, sitting or standing for extended periods, and the use of telephone, computer, or other electronic communication devices. Salary Range: SolomonEdwards values your unique and individual experience and background. As such, we take a comprehensive approach when determining compensation for our roles. The compensation for this specific role is based on a wide range of factors, including but not limited to, education, licensure and certifications, location, experience, and training. A reasonable estimate for the current hourly range for this role is $20-24. Benefits: We are committed to providing health and financial stability by offering a comprehensive suite of benefits. Benefits include access to top-tier employers and job opportunities, health insurance, sick leave, and 401(k). Inclusion and Diversity Statement: SolomonEdwards is an Equal Opportunity/Affirmative Action employer. We firmly believe in fostering an inclusive and diverse workplace environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, veteran status, or any other characteristic protected by applicable laws. All employees, including managers and supervisors, are responsible for upholding our EEO and diversity principles. Discrimination or harassment of any kind will not be tolerated. We value the contribution and wisdom of the team. At SolomonEdwards, we have built a vibrant and inclusive community. Our team members are curious, committed, and diverse. In keeping with our mission to build value through people, we cultivate a culture where differences are celebrated, and all members are treated fairly and equitably. Employees, business partners, and our extended stakeholder family are empowered to share their experiences, ideas, and perspectives; and to be their whole selves. Privacy: We adhere to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. Copy/paste this URL to learn more about your rights: SolomonEdwards' Privacy Policy. Our Recruiter Promise: Our talent acquisition team prioritizes integrity, professionalism, and transparency in every interaction. When you engage with SolomonEdwards, you can trust a respectful, secure experience from verified contacts. Copy/paste this URL to learn more about how we protect your candidate experience: Recruiter Promise. Job Ref: 141859 ### Place of Work On-site ### Requisition ID 141859 ### Application Email ****************************
    $20-24 hourly Easy Apply 60d+ ago
  • Embedded ROI Processor ll

    Datavant

    Loan servicing specialist job in Lansing, MI

    Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. This is a remote role + Full-Time:Monday - Thursday, 6am to 5pm, potential overtime dependent on inventory needs + Processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical record status + Documenting information in multiple platforms using two computer monitors. + Proficient in Microsoft office (including Word and Excel) **You will:** + Enter accurate data when assigned by team lead + Remote processing of electronic medical records through various EMR systems as directed + Ability to work with minimum supervision responding to changing priorities and role needs + Report any technical difficulties that you may experience as soon as they occur. + Meet required metrics for your role - CPH (Charts Per Hour) & Attendance. + Actively participate in all training that is assigned to you by your supervisor + Maintain high standards of Confidentiality to safeguard and protect Patient's Right and comply with all company and facilities policies and HIPPAA regulations + Read all documentation and follow written instructions provided to ensure compliance and accurate job completion. + Immediately report to team lead/coordinator/supervisor or management any security breaches, unsafe behavior witnessed or any site difficulties. + Support a service environment that focuses on quality processes + Ensure that deadlines are met and respond to emails and other requests for information timely + Adhere to company policies + Perform other duties as assigned + Work effectively with co-workers in a constructive and positive manner + Listen to and objectively consider ideas and suggestions for improvement + Assist with new hire training and development + Assist with special projects as defined by leadership (i.e., CNA research, Time Studies, Quality Review, Deep Dive assistance) **What you will bring to the table:** + [High School Diploma or equivalent required + Experience in a healthcare environment or release of information setting is preferred + 2-year EMR related experience strongly preferred + Knowledge, experience and/or training in accurate data entry, office equipment and procedures required. + Demonstrate ability to address problems constructively to find acceptable solutions + Demonstrate accuracy and attention to detail + Computer skills including Windows based applications (Word, PowerPoint, Excel, Access, Outlook) + Excellent organizational skills + Excellent detail-orientation and accuracy with high volume environment + Effective verbal and written communication skills in the English language + Adaptable to changing business environment + Demonstrated ability to work within a diverse group of individuals and collaboratively in a matrixed, cross-departmental remote environment. + Consistently meets and/or exceeds department's Productivity, Attendance and Behavioral Standards + Ability to work OT as necessary, including weekend shifts (required) We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services. The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. The estimated total cash compensation range for this role is: $16.90-$18.90 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .
    $16.9-18.9 hourly 9d ago
  • Wholesale Lending Loan Set Up Specialist

    The Dart Bank 3.6company rating

    Loan servicing specialist job in Lansing, MI

    Wholesale Lending Loan Setup Specialist All Dart Bank team members take 100% ownership of their positions. They are proactive, flexible, courteous, and resourceful. They have a “how can we make this work” mindset and provide the best customer service possible. They are innovative and creative in meeting the needs of their position and in offering ideas and solutions that will be of benefit. They are excellent at prioritization and organization to ensure maximum customer satisfaction. Senior Loan Setup Specialists are self-sufficient, confident, and accurate decision makers. They work both independently and cohesively with others and foster a team environment. Maintaining an attitude of approachability and willingness to assist in troubleshooting with customers and Dart Bank departments as needed. They thrive in our ever-changing environment and take great pride in contributing to Dart Bank being an industry leader. Primary Duties: Monitors setup pipelines and dashboards for appropriate service orders and loan setup tasks. Reviews all loans upon partner request for submission to Underwriting to ensure completeness and accuracy of data and documentation prior to initial UW decision. Request all 3 rd party services needed, including but not limited to: Appraisal, Flood, Tax Transcripts, FHA Case Number Assignments, SSA Verify, VVOE. Delivers appropriate disclosures to borrowers as required, including but not limited to: FCRA Notice, Flood Hazard determination. Manages the redisclosure process for accuracy, compliance, and timeliness. Maintains a working knowledge of FHA Connection, VA LGY for case number assignment. Actively participate and advocate the bank's training and development programs and commitment to learning. Excellent verbal and written communication skills with the ability to handle delicate situations with diplomacy and tact. Maintain strong knowledge and understanding of Agency and product requirements. Continuing education is required. Responsible for following company policies and procedures as directed. Never employ workarounds to procedures or policies. Be relentlessly resourceful in finding answers and assist in creation of trainings, manuals and job aids as needed. Willing and able to assist mortgage teams with questions and training as needed. Maintain strong positive communication with all departments to develop cohesive working relationships. All other duties as assigned. Adheres to all Federal and State laws and regulations, including the Bank Secrecy Act. Essential Functions: Use of hands or equivalent ability to complete required tasks. Vision or equivalent ability to complete required tasks. Strong communication skills and a positive attitude. Relationships with external contacts are vital, position involves extensive personal contact with outside sales partners, customer service is a top priority. Maintain positive relationship with sales partners (internal and Mortgage Brokers)-phone and email communication are required. Skills: Consistency and Commitment Organization Ability to adapt to quick changes Time Management Customer Service Computer literacy Education/Training/Experience: 2+ years of recent mortgage operations experience in mortgage setup, associated service orders or their equivalent. Must be proficient with mortgage loan services. Experience with Encompass, third party ordering systems, and in the wholesale market is preferred. Minimum Education Requirement: College degree preferred, or equivalent experience. Reports to: Wholesale Lending Closing/Disclosure Manager Qualifications Dart Bank is a community bank, serving our community since 1925. We specialize in providing financial services, but we are passionate about serving the community and building real relationships with people. Dart Bank provides innovative financial services for both personal and business banking, consumer and mortgage loans, commercial loans and lines of credit, merchant credit card processing, investment services and more. Our array of products and services and our longstanding history within our communities shows we care about what matters most for our customers and we are there for them for the most important times in their lives. Dart Bank. For What Matters Most. We offer: Medical Benefits Dental Vision 401(K) Employee Stock Ownership Plan Paid vacation & sick time Flexible scheduling Employee Assistance Program Dart Bank University At Dart Bank you can expect to be surrounded by a team that will support you and invest in your growth in a quick-paced work environment where we deliver exceptional customer service. We are a local business that cares about our employees and our community. Dart Bank is committed to providing equal opportunity in employment, maintaining a diverse workforce, and prohibiting all forms of unlawful discrimination and harassment. All employment decisions, policies, and practices, in terms of the recruitment process and other conditions and privileges of employment, will comply with applicable federal, state, and local anti-discrimination laws. The Company seeks, employs, promotes, and compensates qualified individuals based on ability, as demonstrated by performance and other legitimate non-discriminatory factors, without regard to race, color, religion, national origin, citizenship, ancestry, sex (including sexual orientation, gender expression, and gender identity), age, physical or mental disability, pregnancy, genetic information, military status, veteran status, or any other protected status under federal, state (in Michigan: marital status, familial status, height, weight, and misdemeanor arrest record), or local law (individually and collectively, “Protected Class”).
    $31k-62k yearly est. 14d ago
  • Finishing Processor- 2nd shift

    Smurfit Westrock

    Loan servicing specialist job in Lansing, MI

    Description & Requirements Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability and excellence, we use leading science and technology to move fiber-based packaging forward. GENERAL PURPOSE: Perform general hand and table work, including loading and taking off and packing of finishing machines, and operating small finishing machines. Perform periodic quality checks. Essential Job Functions * Operates small finishing machines. * Hand strips and performs general table work. * Trains new employees on all aspects of the job. * Operates printing computers for carton labels. * Reads and follows SOP's for job. * Maintains a clean work environment. * Maintains quality in our products. * Performs minor maintenance on the small machines. * Reads and follows directions on job tickets. * Counts product to ensure accuracy. * Distinguishes color to ensure accuracy in quality. * Works on machine driven processes i.e. card wrapper, pixie strippers etc. * Performs other job duties as assigned. * Work in a safe and efficient manner in accordance with company policies and procedures. Qualifications * Must have high school diploma or G.E.D. * Must be able to interact with automated machinery. * Must be able to write and speak simple sentences. * Must have the ability to read and comprehend simple instructions, short correspondences, and memos. * Must have the ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. * Must have the ability to count and measure. * Must be able to perform basic arithmetic including addition, subtraction, multiplication and division. * Must have basic computer skills. * Must be able to maintain good attendance. * Must be willing to work overtime as needed; significant overtime may be required during busy periods. * Must be able to pass color vision test. * Must be able to pass color hue test. * Must be able to perform all essential functions of the job with or without reasonable accommodation. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Employee is required to: sit, stand, walk, talk, see and hear Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.
    $25k-35k yearly est. 2d ago
  • Indirect Loan Specialist I

    Lake Trust Credit Union 4.1company rating

    Loan servicing specialist job in Brighton, MI

    Indirect Loan Specialist More Than A Job! Why do you work each day? To us, our jobs are not just something we do to make a living, it's a way to live. We work to support our members; whether celebrating moments of joy, finding a solution to an obstacle, or offering encouragement through a time of struggle. The worth of our work isn't measured in dollars and cents, it's seen in our communities and felt by the people who believe in us. Benefits Include * Financial wellbeing services * 401(K) matching with up to 5% match * Reduced health insurance * Employee wellbeing services * DE&I initiatives * Work-life integration What You'll Do As an Indirect Specialist your responsibilities will include the verification of documents and timely processing of the Indirect Consumer Loans. Accurately enter loan data into the Loan Origination system. Open memberships, disburse loans, and enter required account maintenance. Maintain positive relations with our Dealer partners, Dealer Representatives, and members. Assist dealers regarding loan decisions and needed information for processing Indirect Loans. What You'll Do * Process indirect consumer loans and open memberships. * Build and maintain positive relationships with Indirect dealers and internal team members. * Communicate via telephone, fax-internet with all origination channels. * Contact dealers regarding missing information including income, taxes, social security errors, red flags and collateral. * Review income and consult with higher level staff. * Answer calls and general questions from dealers, Dealer Relationship Officers, and branches regarding funding contracts. What You'll Bring * Exceptional strategy and project management skills. * Creative, innovative, and high-energy. Ability to work independently and multi-task in a fast-paced work situation. Excellent organizational skills and ability to meet deadlines. * Strong written and verbal communication skills. * Strong research and analytical skills. * Able to manage and prioritize multiple tasks-from start to finish- in a fast-paced environment by having impeccable organization skills, advanced acumen and high-level attention for detail. Knowledge, Skills and Abilities * CHAMPIONS MEMBERS AND DEALERS NEEDS: Passionate about delivering the Brand Promise and establishes relationships and builds confidence by anticipating and responding to dealer and member needs. * DEMONSTRATES SUPPORT OF THE LAKE TRUST VALUES, STRATEGY, AND BRAND PROMISE: Actively promotes and align actions with Lake Trust strategic goals and values. Participates in setting and achieving team goals that contribute to the overall goals of Lake Trust. * SHOWING COMMUNITY AND SOCIAL RESPONSIBILITY: supports social responsibility and community events; recognizes how the organization fits into the larger community. Actively contributes to building internal community and culture. Connects people to opportunities to enjoy life! * QUALITY AND CONTINUOUS IMPROVEMENT: committed to high quality outcomes. Maintains a constant focus on efforts to improve quality and efficiency of work processes. * PURSUING SELF-DEVELOPMENT: Continuously seeks new ways and different ideas/points of view. Committed to high quality outcomes. Education, Training, Experience, Certifications and Licensure * High School Diploma/GED is required. * One to two (1-2) years of general work experience required. * Flexible work schedule as needed during times of heavy volume. What You'll Get We know that pay and benefits are important. And, we've really got that covered. But, we also know that those are not the only things that you need to decide if this is the place for you. Join our team of Lake Trusters and you'll enjoy: * Working with an energetic team focused on making our members wildly successful * An opportunity to work with others that have your back every step of the way * Opportunities to make a difference both inside and outside of our walls * Being treated like you are more than the work you do * Must be a tech savvy individual who has a high degree of adaptability to adjust quickly to change and priorities.
    $42k-48k yearly est. 17h ago
  • Intake & Records Processor

    Mott Community College 3.6company rating

    Loan servicing specialist job in Flint, MI

    Posting Number Position Title Intake & Records Processor Employee Group Status Full-time (Grant/Contract) Starting Salary/Rate $16.99-$18.97 Information The primary purpose of this position is to facilitate the day-to-day enrollment process for various Workforce Development Programs. This position is responsible for recruitment, screening, program eligibility, data entry in various database systems, and file maintenance for Workforce Development participants. Supervisory Responsibility: The person in this position does not have direct supervisory responsibilities but may serve as a formal work group leader for assigned staff, and participants. Scope/Primary Duties The Intake & Records Processor position is in the division of Workforce & Economic Development (WED), but specifically reports to the Administrator, and serves as a primary contact in the Enrollment area of Workforce Development. As such, this position facilitates the enrollment process for all program offerings at Workforce Development by collecting and analyzing the required documentation. Provides technical assistance to the Administrators and staff as it pertains to participant enrollment, participation, and retention. This position will provide technical support, which facilitates the effective and efficient operation of program activities and works closely with all staff to aid in the seamless transition of participants through eligible levels of service. Facilitates enrollment process and delivers enrollment presentations in a variety of formats (group, one-on-one) and locations (off-site), using various technology tools. Operates as a part of the call center team to receive and redirect calls, as well as answer questions about programs and services available through WED. Assists with assisting students, staff, and community members as a member of the front desk operations team. Dimension Given the variety of program offerings at WED, this position functions as part of the team most of the time and is expected to exercise good judgment on issues, questions and problems that arise. The incumbent must be able to manage working in a fast-paced environment during the enrollment process, paying attention to details, input data timely and accurately, as well as maintain files. This position is part of a team that must be able to work together, and with other areas to ensure that the WED and the college fulfills its' annual goals. Minimum Requirements 1. High school graduate or equivalent required. 2. Three (3) years' experience in customer service and in an office setting. 3. Familiarity with computer software (Microsoft Office, Google Suite, Zoom, Email etc.). 4. Excellent interpersonal skills and ability to respond to students, faculty and staff with diplomacy, tact and courtesy Additional Desirable Qualifications 1. Associates degree in human services, business, or a related field 2. Two years of professional work experience in a higher educational institution having direct contact with students 3. Experience with workforce development training and programs. 4. Data Management, entry and experience with database systems such as, the State of Michigan One-Stop Management Information System (OSMIS), Effort to Outcomes (ETO), Michigan Adult Education Reporting Systems (MAERS) and Augusoft Lumens. 5. Certified in proctoring assessments such as WorkKeys, Test for Adult Basic Education (TABE), and Comprehensive Adult Student Assessment System (CASAS). Physical Requirements/Working Conditions 1. Must be able to work at a desk for long periods of time and operate a computer workstation and telephone. 2. Must be able to communicate both in person, via email, and over the telephone with a variety of people each day. 3. Occasionally carries and moves light loads up to (25 lbs.) 4. Must be able to stand for a minimum of 30 minutes. 5. The minimum reasoning skills necessary for this position include the ability to solve practical problems and deal with a variety of concrete variables in situations where standardization does not exist. Work Schedule In addition to regular business hours (8:00 AM to 5:00 PM), the person in this position must be able to be flexible around the needs of the department, which includes evening and/or weekend hours. For Detailed Click Here Job Description Additional Information First consideration given to internal candidates. Educational qualification must be conferred by application deadline. Visa sponsorship is not available. The College is unable to assist with travel and/or relocation expenses. Selected candidates must submit to a drug test and criminal background check. The College reserves the right to cancel the search at any time. This position is grant funded. This grant, and consequently this position, may be terminated at any time if the grantor determines that performance measures are not being adequately met. Employee performance will be measured by the program's successful outcomes and the appropriate documentation thereof. In addition, as a grant-funded, non-union employee, the selected candidate's employment is at-will and the employment relationship may be ended by either party (MCC or the employee) at any time, with or without notice. Application Deadline Internal Deadline December 4, 2025 Additional Application Deadline Information The College reserves the right to cancel the search at any time. Equal Opportunity Statement As an affirmative action/equal opportunity institution, the College encourages diversity and provides equal opportunity in education, employment, all of its programs, and the use of its facilities. The College does not discriminate in educational or employment opportunities or practices on the basis of race, sex, color, religion, gender, national origin, veteran's status, age, disability unrelated to an individual's ability to perform adequately, sexual orientation, or any other characteristic protected by law. Title IX Coordinator Contact Information: 1401 E. Court St., Prahl College Center (PCC- 2030G), Flint, MI 48503, **************. Title II, ADA, Coordinator Contact Information: 1401 E. Court St., Curtice-Mott Complex (CM-1024), Flint, MI 48503, **************. Section 504 Coordinator Contact Information: 1401 E. Court St., Prahl College Center (PCC- 1130), Flint, MI 48503, **************.
    $17-19 hourly 55d ago
  • Loan Processor

    Greenstone FCS

    Loan servicing specialist job in East Lansing, MI

    At GreenStone Farm Credit Services, we're seeking a dedicated and customer-focused Loan Processor to be the cornerstone of our exceptional service for our agriculture segment. This role stands as a vital pillar within our team, directly contributing to our seamless loan processing and loan documentation operations. As a Loan Processor at our organization, you'll have the opportunity to make a significant impact by fostering customer relationships and collaborating closely with our dedicated association staff. Working Hours: Enjoy a consistent schedule of 8am-4:30pm, Monday - Friday in the office, providing you with a stable work-life balance. Location: Based in our East Lansing, MI office, you'll have the opportunity to contribute to the local community while being an integral part of our organization. Get to know GreenStone Our $15 billion portfolio of customers, ranging from rural homeowners to global agriculture and food businesses, provides our employees with a unique opportunity to maintain a local presence while working for a top workplace. Our diverse business structure provides exciting opportunities for passionate, talented professionals in many areas. Additionally, many of our team members are highly respected in their area of expertise at both the state and national level making GreenStone one of the top Farm Credit associations in the country. Culture Core Four values steer everything we do at GreenStone. Customer First, Delivery Quality, Get involved, Do the right thing. Employees work as a team to create a company fueled by the desire to best serve each other and our customers every day. Greenstone culture promotes innovative thinking, professional development, health and wellness, and a relaxed work environment with flexible schedules. What can we offer you? GreenStone trusts the people we hire. We empower employees to make the best decisions for the customer and the company. GreenStone has an outstanding Total Rewards package, which includes, but is not limited to: * 15 vacation days, 12 sick days, and 12 paid holidays per year * Paid Parental Leave * 401(k) plan - up to a 9% employer contribution/match * Medical, Dental, Vision, STD, LTD, Life/AD&D benefits, etc. * $150/year Logo Wear allowance * $400/year Wellness Subsidy/Reimbursement & wellness programs * $6,000 lifetime maximum Education Assistance/Student Debt repayment program * Yearly bonus/incentive opportunity available to all employees Day in the life of a Loan Processor * From collecting, coordinating, and uploading documentation to facilitating loan closings, your role will touch every aspect of the loan process to ensure accuracy and customer satisfaction. * Responsible for clearing any approval conditions as outlined by legal or credit. * You'll be involved in tasks ranging from data entry, loan servicing, property management coordination, and supply ordering. * Other tasks include ordering title commitments, flood insurance, appraisals, generating loan documents, reading legal descriptions, and working closely with the loan officer and borrower to clear exceptions prior to closing. * Providing excellent internal and external customer service will be at the core of your daily interactions. * This role will also consist of daily customer interactions, answering incoming calls, receipting payments, and disbursing funds. What Experience can you Bring? * HS Diploma or Equivalent * 2 + years customer service or office experience required. What sets you Apart? You will really stand out if you have the following: * Mortgage, loan or title experience * Communication Expert: Excellent verbal and written communication skills to maintain relationships and provide status updates. * Detail-Oriented: Strong attention to detail to accurately enter and verify data. * Problem Solver: Ability to resolve issues efficiently and effectively. * Multitasking Pro: Skilled in managing multiple tasks and priorities. GreenStone Farm Credit Services is an equal opportunity employer. It is our policy to provide equal employment opportunity to all persons regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, genetic information, or any other characteristic protected by law. We comply with all federal, state and local equal employment opportunity regulations. We conduct all personnel decisions and processes relating to our employees and job applicants in an environment free of discrimination and harassment.
    $31k-44k yearly est. 60d+ ago
  • Mortgage Loan Servicer

    Case Credit Union 3.7company rating

    Loan servicing specialist job in East Lansing, MI

    Responsible for providing administrative support for all mortgage loan closing activities and clerical support for all mortgage loan processing activities which include first mortgages and home equity loan products. Schedules closing appointments with title companies, and assists members with questions. Performs final preparation and audit of all documents needed for closing. Provides support to mortgage operations personnel and distributes loan files to related departments within the Credit Union. Reviews closed files and forwards documents to shipping and funding personnel. Obtains and verifies necessary information and prepares documents for underwriting submission and closing review. Arranges flood zone certification as required. Communicates loan status to all involved parties including buyer, seller, realtor, and title company representatives. Obtains proof of insurance as required on mortgage loans. Assists or refers members as necessary. ESSENTIAL FUNCTIONS AND BASIC DUTIES 1. Assumes responsibility for providing effective administrative support for mortgage loan closings including first mortgages and home equity mortgages. a. Responsible for all escrow related duties including escrow analysis, escrow set-up, and escrow payments for insurance, taxes, and PMI. b. Prepares and reviews annual escrow analysis. Ensures any ongoing escrow accounts are tracked and reported to Allied. c. Obtains appropriate documentation and signs off closing conditions. d. Orders appraisals, credit reports, and title reports. Logs dollar amounts received and verifies employment, salary, assets, and liabilities. e. Resolves loan application problems. Assists applicants with addressing credit report problems, payoffs, verification of mortgage and meeting documentation requirements. f. Reviews information for completeness and accuracy. Clarifies missing or questionable information. Follows up with outside sources of outstanding documents. Ensures that all necessary items are available for underwriting. Tracks development of information to ensure compliance with underwriting guidelines. Resolves conditions of underwriting. Submits loans for final approval. g. Prepares files for closing. Obtains records for homeowner's insurance and flood certification. h. Completes monthly PMI Reporting. i. Completes appraisal review checklists for all appraisals. j. Completes monthly tax tracking through Capital Tax as well as monitors and updates paid off loans for removal from tax tracking. k. Completes monthly HMDA reporting for CASE Credit Union. l. Reviews all paid off mortgages for discharge monthly and completes in accordance to discharge policy and procedures. m. Acts as liaison for all mortgage loan sale related initiatives including the sale, servicing and audit requests. n. Monitors all delinquent tax reports and notifications and works with member to ensure any delinquent tax is paid before foreclosure proceedings. Notifies Management of all delinquent tax accounts. 2. Assumes responsibility for establishing and maintaining effective and professional business relationships with members. a. Addresses members' requests and questions promptly and courteously. b. Informs members of Credit Union loan policies and closing procedures. c. Researches and retrieves information from closed loans. d. Maintains the Credit Union's professional reputation. QUALIFICATIONS EDUCATION/CERTIFICATION: High school graduate or equivalent. REQUIRED KNOWLEDGE: General knowledge of mortgage loan services and procedures. EXPERIENCE REQUIRED: Previous experience with a full-service financial institution helpful. SKILLS/ABILITIES: Good organizational skills and attentive to detail. Good communication abilities. Cooperative and works well with others. Able to use computer related applications and basic business equipment. Good math skills. Able to work effectively under time constraints.
    $33k-37k yearly est. 60d+ ago
  • Mortgage Loan Operations Specialist I

    Mercantile Bank Corporation 4.0company rating

    Loan servicing specialist job in Alma, MI

    Join Mercantile Bank as a Full Time Mortgage Loan Operations Specialist I in Alma, MI, and take your career to the next level! This onsite role offers an unparalleled opportunity to thrive in a dynamic, customer-focused environment where innovation and excellence are valued. Collaborate with a passionate team of problem-solvers dedicated to delivering high-quality mortgage solutions that make a meaningful difference in the lives of our customers. Experience the thrill of working in a fast-paced, energetic atmosphere that encourages forward-thinking and inclusivity. Core Responsibilities: * Process and Maintain Loan Records: Onboard consumer loans into the core banking system accurately, perform loan account maintenance, and address non-posted transactions using mortgage software and Microsoft Excel. * Analyze Reports and Reconcile Ledgers: Review system reports, research and resolve discrepancies, and ensure accuracy by reconciling departmental general ledgers. * Provide Customer Support and Communication: Handle internal and external inquiries by phone, offering clear and timely assistance on loan-related matters while fostering effective communication. Why Mercantile? Mercantile Bank was founded by entrepreneurs who believed building strong relationships and communities is accomplished through collaboration and innovation. It's more than being a financial institution, it's being a trusted ally and community partner. As Michigan's largest community bank, our roots are deeply embedded in the diverse communities we serve. Our commitment to our customers and community is at the core of all we do. As an employee of Mercantile Bank, you will receive competitive compensation, bonus opportunities, and best-in-class benefit options. With a minimum of 3 weeks' vacation, sick time, 11 paid holidays, generous 401k match of 5%, company paid life insurance, tuition reimbursement, IVF and adoption assistance, zero-interest loans for fitness equipment and business attire, discounted bank services, employee stock purchase plan, 529 savings plans, health savings accounts, flexible spending accounts, legal protection, exceptional training and development opportunities, and encouragement to connect with community through volunteer opportunities. A Look into Your Day As a Mortgage Loan Operations Specialist I at Mercantile Bank, you will play a crucial role in ensuring the seamless onboarding of consumer loans into our core banking system. This position involves processing loan account maintenance and addressing non-posted transactions with precision and diligence. You'll analyze and review reports for any anomalies while employing your research skills to resolve adjustments efficiently. Your day-to-day activities will include working with both mortgage software systems and Microsoft Excel to book retail loans through integration and manual data input. Additionally, you will maintain accurate loan records, verify maintenance tasks, and reconcile the department's general ledgers. With frequent phone interactions, you will assist internal and external customers, answering loan-related inquiries and facilitating effective communication in a high-energy environment. This multifaceted role is ideal for someone who thrives on collaboration, problem-solving, and a commitment to excellence. What We're Looking For To excel as a Mortgage Loan Operations Specialist I at Mercantile Bank, strong analytical and problem-solving skills are essential. A background in banking operations or a related role, with 1-3 years of experience, will provide a solid foundation for success in this position. Familiarity with accounting principles, combined with a proficient knowledge of Microsoft Office, particularly Excel, is critical for managing loan data and reports. Preferred candidates will have experience in bank loan operations, including loan loading and maintenance, as well as an understanding of lending regulations and mortgage loan documentation. The ability to communicate effectively and collaborate within a fast-paced team environment is vital, enabling you to address customer inquiries and provide solutions with accuracy and professionalism. Your attention to detail will ensure that all tasks are completed efficiently and in compliance with regulatory standards. Requirements: * 1-3 years job related experience in the following areas: banking operations or a similar role * Accounting background * Proficient knowledge of computer programs such as Microsoft Office. * Lending regulations and mortgage loan documentation
    $36k-61k yearly est. 58d ago
  • Mortgage Loan Closer

    First National Bank of America 4.0company rating

    Loan servicing specialist job in East Lansing, MI

    First National Bank of America is seeking an organized & efficient Mortgage Loan Closer to join our Residential Closing Team. This role will work closely with our sales team, our customers and title companies, all of which will rely on you to be organized, accurate and approachable. The Mortgage Loan Closer role will require an individual to be accommodating while adhering to necessary guidelines in a consistent, professional manner. The daily responsibilities will include; preparing closing documents for our customers, balance funding amounts with title companies, ensure loan conditions have been satisfied and issuing funds to settlement agencies. A successful Mortgage Loan Closer will thrive at multi-tasking, have great attention to detail and exceptional follow-up skills. The ability to effectively communicate with others through written or verbal methods is a must. Responsibilities: Draw and release closing documents to the designated Closing Agent Updating, reviewing and validating loan data to ensure loan documents are accurate and compliant Review signed loan documents to verify completed, signed and dated as required Authorize the release of funds to the borrower Cross train in other Closing positions Qualifications: 2-3 years mortgage industry experience preferred but not required Encompass Loan Origination System experience a plus Proficiency with Microsoft Office Suite High School diploma or GED required Ability to work consistently against required time-lines Employee benefits Medical - Multiple plans to choose from including HSA and traditional. Premiums as low as $0.00 Dental - Premiums as low as $0.00 Vision - Low premium Plan Discounted childcare Pet Insurance Paid Time Off (PTO) 401k with employer match Adjustable desks that can be raised or lowered to sit or stand At First National Bank of America , we are looking for exceptional individuals with a "servant's heart" or a natural humility that recognizes the importance of prioritizing others' needs. We celebrate and acknowledge efforts that exceed expectations, whether it's delivering added value to customers or supporting colleagues. Just as interest compounds over time, the little things we do can make a substantial difference. First National Bank of America recognizes that the quality of our people is the foundation for our success. Attracting exceptional individuals who value a challenging work environment that rewards the contributions of its people is the cornerstone of our hiring philosophy. Note: These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties, and skills required for this job. First National Bank of America uses E-Verify to confirm employment eligibility as per E-Verify guidelines. First National Bank of America is an Equal Opportunity Employer. #LI-Onsite
    $35k-42k yearly est. Auto-Apply 50d ago
  • BCBA - $10,000 Student Loan Repayment Option Available!

    Miravistarehab

    Loan servicing specialist job in Howell, MI

    State of Location: Michigan As an outpatient clinician within our Applied Behavioral Analysis program (ABA), you will help children and their families learn new skills and techniques using the therapy that is most effective for autism. Our goal is to work on what's most important to the child and their support system by creating an individualized pediatric treatment program tailored to their needs. Whether it's working on communication, social skills, aggression, non-compliance, self-help skills, play, academics, or fine and gross motor skills, we always address the specific concerns for each patient. Parents and caregivers are encouraged to attend sessions so they can carry skills and home exercises into their child's daily life. Ivy's rewarding work environment allows multi-disciplinary collaboration and mentorship while maintaining autonomy and growth that is specific to each of our clinician's passions and expertise. Join Ivy Rehab's dedicated team where you're not just an employee, but a valued teammate! Together, we provide world-class care in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services. Our culture promotes authenticity, inclusion, growth, community, and a passion for exceptional care for every patient. Job Description: Pediatric Board-Certified Behavior Analyst - Howell, MI Ivy ABA, part of the Ivy Rehab Network $10,000 Student Loan Repayment Option Available! Job Highlights: Base salary commensurate with experience Role eligible for performance bi weekly bonus Lead a team of behavior technicians in a clinic-based setting with predictable schedules Provide ABA services within an interdisciplinary care model comprised of behavior technicians, speech-language pathologists, occupational therapists, and physical therapists Potential to become a founder of your very own Ivy ABA clinic as an equity partner! Responsibilities: Carry a caseload of 8-12 patients, partnering with your Clinic Director and Ivy ABA leadership to drive great outcomes for our young learners. Conduct assessments and design individualized treatment plans Coach and guide behavior technicians in implementing each patient's individual treatment plan Coach and empower parents and caregivers to learn ABA-based principles and interventions to drive meaningful behavior change outside of session Coordinate care as part of an interdisciplinary care team for patients who receive speech and language therapy, occupational therapy, and/or physical therapy from Ivy Rehab For Kids providers. Qualifications: Active BCBA certification or sitting for the BCBA exam within one month Previous experience creating individualized treatment plans including both skill acquisition and behavior reduction treatment goals Previous experience supervising technicians to implement individualized treatment plans Why Choose Ivy? Best Employer: A prestigious honor to be recognized by Modern Healthcare, signifying excellence in our industry and providing an outstanding workplace culture. Innovative Resources & Mentorship: Access to abundant resources, robust mentorship, and career advice for unparalleled success. Exceeding Expectations: Deliver best-in-class care and witness exceptional patient outcomes. Incentives Galore: Eligibility for full benefits package beginning within your first month of employment. Generous PTO (Paid Time Off) plans, paid holidays, and annual CEU (Continuing education) incentives. Tax free student loan repayment options and/or sign-on bonus opportunities. Empowering Values: Live by values that prioritize teamwork, growth, and serving others. How Ivy Invests in You: Clinical Team Support: Mentorship and peer-to-peer learning opportunities. CEU Learning Opportunities: Access live CEU courses provided by the organization plus $1000 stipend for external CEUs Leadership Development: Courses to develop strong leadership skills. External Educational Partners: Collaborate with industry-leading institutes. Open Your Own Clinic: Explore equity partnership opportunities. Ivy_Paul We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process. Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits. ivyrehab.com
    $29k-43k yearly est. Auto-Apply 23d ago
  • Home Loan Specialist I

    Solomonedwards 4.5company rating

    Loan servicing specialist job in Lansing, MI

    About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional services firm offering financial, operational and technology consulting and operations support. We work with some of the world's most prominent companies to help them envision and achieve a better future. We know that our consulting services are only as meaningful as the people and talent behind them, and we are committed to recruiting incredibly talented, committed, collaborative individuals who can help us deliver exceptional client service. For more information, visit SolomonEdwards Position Summary: SolomonEdwards is looking for a Home Loan Specialist I for one of its mortgage clients to perform daily loan reviews to ensure the accuracy of loan findings. You will act as a key contributor to facilitate efficient and effective processes that support business and customer service objectives. Position Locations: Phoenix, AZ Tampa, FL St. Louis, MO Plano, TX Essential Duties: - Perform routine data entry and validation tasks. - Initiate third-party orders (title, appraisal, hazard, flood cert, credit, etc.). - Review and validate loan documents. - Handle routine calls, emails, and/or chat responses. - Monitor work queues and intervene as needed. - Perform other related duties as required and assigned. - Demonstrate behaviors that are aligned with the organization's desired culture and values. Qualifications: - Associate's degree or equivalent work experience. - Financial Services and, if possible, mortgage industry experience preferred. - General understanding of applicable Federal, State, and Local Regulations. Skills and Job-Specific Competencies: - Proficiency in Microsoft Office. Travel Requirements: No travel will be required, unless at the client's discretion. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be provided to qualified applicants or candidates with disabilities upon request to enable them to perform essential functions. This role may require mobility to attend in-person meetings, sitting or standing for extended periods, and the use of telephone, computer, or other electronic communication devices. Salary Range: SolomonEdwards values your unique and individual experience and background. As such, we take a comprehensive approach when determining compensation for our roles. The compensation for this specific role is based on a wide range of factors, including but not limited to, education, licensure and certifications, location, experience, and training. A reasonable estimate for the current hourly range for this role is $20-24. Benefits: We are committed to providing health and financial stability by offering a comprehensive suite of benefits. Benefits include access to top-tier employers and job opportunities, health insurance, sick leave, and 401(k). Inclusion and Diversity Statement: SolomonEdwards is an Equal Opportunity/Affirmative Action employer. We firmly believe in fostering an inclusive and diverse workplace environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, veteran status, or any other characteristic protected by applicable laws. All employees, including managers and supervisors, are responsible for upholding our EEO and diversity principles. Discrimination or harassment of any kind will not be tolerated. We value the contribution and wisdom of the team. At SolomonEdwards, we have built a vibrant and inclusive community. Our team members are curious, committed, and diverse. In keeping with our mission to build value through people, we cultivate a culture where differences are celebrated, and all members are treated fairly and equitably. Employees, business partners, and our extended stakeholder family are empowered to share their experiences, ideas, and perspectives; and to be their whole selves. Privacy: We adhere to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. Copy/paste this URL to learn more about your rights: SolomonEdwards' Privacy Policy. Our Recruiter Promise: Our talent acquisition team prioritizes integrity, professionalism, and transparency in every interaction. When you engage with SolomonEdwards, you can trust a respectful, secure experience from verified contacts. Copy/paste this URL to learn more about how we protect your candidate experience: Recruiter Promise Job Ref: 141857 ### Place of Work On-site ### Requisition ID 141857 ### Application Email ****************************
    $20-24 hourly Easy Apply 60d+ ago
  • Embedded ROI Processor

    Datavant

    Loan servicing specialist job in Lansing, MI

    Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. **You will:** + Receive and process requests for patient health information in accordance with Company and Facility policies and procedures. + Maintain confidentiality and security with all privileged information. + Maintain working knowledge of Company and facility software. + Adhere to the Company's and Customer facilities Code of Conduct and policies. + Inform manager of work, site difficulties, and/or fluctuating volumes. + Assist with additional work duties or responsibilities as evident or required. + Consistent application of medical privacy regulations to guard against unauthorized disclosure. + Responsible for managing patient health records. + Responsible for safeguarding patient records and ensuring compliance with HIPAA standards. + Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record. + Ensures medical records are assembled in standard order and are accurate and complete. + Creates digital images of paperwork to be stored in the electronic medical record. + Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately. + Answering of inbound/outbound calls. + May assist with patient walk-ins. + May assist with administrative duties such as handling faxes, opening mail, and data entry. + Must meet productivity expectations as outlined at specific site. + May schedules pick-ups. + Other duties as assigned. **What you will bring to the table:** + High School Diploma or GED. + Ability to commute between locations as needed. + Able to work overtime during peak seasons when required. + Basic computer proficiency. + Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis. + Professional verbal and written communication skills in the English language. + Detail and quality oriented as it relates to accurate and compliant information for medical records. + Strong data entry skills. + Must be able to work with minimum supervision responding to changing priorities and role needs. + Ability to organize and manage multiple tasks. + Able to respond to requests in a fast-paced environment. **Bonus points if:** + Experience in a healthcare environment. + Previous production/metric-based work experience. + In-person customer service experience. + Ability to build relationships with on-site clients and customers. + Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders. We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. Our compensation philosophy is to be externally competitive, internally fair, and not win or lose on compensation. Salary ranges for this position are developed with the support of benchmarks and industry best practices. We're building a high-growth, high-autonomy culture. We rely less on job titles and more on cultivating an environment where anyone can contribute, the best ideas win, and personal growth is driven by expanding impact. The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. The estimated _salary range_ for this role is $15.00 - $18.32. _Comp target_ is between $16.00 - $17.00 for this role _At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your responses will be_ _anonymous and_ _used to help us identify areas of improvement in our recruitment process._ _(_ _We can only see aggregate responses, not individual responses. In fact, we aren't even able to see if you've responded or not_ _.)_ _Responding is your choice and it will not be used in any way in our hiring process_ _._ Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role. The estimated base pay range per hour for this role is: $15-$18.32 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .
    $15-18.3 hourly 24d ago
  • Wholesale Lending Loan Set Up Specialist

    Dart Financial Corp 3.6company rating

    Loan servicing specialist job in Lansing, MI

    Wholesale Lending Loan Setup Specialist All Dart Bank team members take 100% ownership of their positions. They are proactive, flexible, courteous, and resourceful. They have a "how can we make this work" mindset and provide the best customer service possible. They are innovative and creative in meeting the needs of their position and in offering ideas and solutions that will be of benefit. They are excellent at prioritization and organization to ensure maximum customer satisfaction. Senior Loan Setup Specialists are self-sufficient, confident, and accurate decision makers. They work both independently and cohesively with others and foster a team environment. Maintaining an attitude of approachability and willingness to assist in troubleshooting with customers and Dart Bank departments as needed. They thrive in our ever-changing environment and take great pride in contributing to Dart Bank being an industry leader. Primary Duties: * Monitors setup pipelines and dashboards for appropriate service orders and loan setup tasks. * Reviews all loans upon partner request for submission to Underwriting to ensure completeness and accuracy of data and documentation prior to initial UW decision. * Request all 3rd party services needed, including but not limited to: * Appraisal, Flood, Tax Transcripts, FHA Case Number Assignments, SSA Verify, VVOE. * Delivers appropriate disclosures to borrowers as required, including but not limited to: * FCRA Notice, Flood Hazard determination. * Manages the redisclosure process for accuracy, compliance, and timeliness. * Maintains a working knowledge of FHA Connection, VA LGY for case number assignment. * Actively participate and advocate the bank's training and development programs and commitment to learning. * Excellent verbal and written communication skills with the ability to handle delicate situations with diplomacy and tact. * Maintain strong knowledge and understanding of Agency and product requirements. Continuing education is required. * Responsible for following company policies and procedures as directed. Never employ workarounds to procedures or policies. * Be relentlessly resourceful in finding answers and assist in creation of trainings, manuals and job aids as needed. * Willing and able to assist mortgage teams with questions and training as needed. * Maintain strong positive communication with all departments to develop cohesive working relationships. * All other duties as assigned. * Adheres to all Federal and State laws and regulations, including the Bank Secrecy Act. Essential Functions: * Use of hands or equivalent ability to complete required tasks. * Vision or equivalent ability to complete required tasks. * Strong communication skills and a positive attitude. * Relationships with external contacts are vital, position involves extensive personal contact with outside sales partners, customer service is a top priority. * Maintain positive relationship with sales partners (internal and Mortgage Brokers)-phone and email communication are required. Skills: * Consistency and Commitment * Organization * Ability to adapt to quick changes * Time Management * Customer Service * Computer literacy Education/Training/Experience: 2+ years of recent mortgage operations experience in mortgage setup, associated service orders or their equivalent. Must be proficient with mortgage loan services. Experience with Encompass, third party ordering systems, and in the wholesale market is preferred. Minimum Education Requirement: College degree preferred, or equivalent experience. Reports to: Wholesale Lending Closing/Disclosure Manager
    $31k-62k yearly est. 16d ago
  • Business Loan Processor

    Case Credit Union 3.7company rating

    Loan servicing specialist job in East Lansing, MI

    Responsible for providing clerical support for loan and other business services activities. Prepares and files a variety of documents. Processes member business loan requests, and opens new member business accounts. Opens mail and performs miscellaneous clerical functions as needed. Provides high quality and professional service to members, and acts in support of the Commercial Portfolio Service Team ESSENTIAL FUNCTIONS AND BASIC DUTIES Assumes responsibility for the effective performance of assigned clerical, secretarial, and account processing functions. Opens business accounts. Monitors and compiles adequate supplies of business service offerings for branches. Orders checks for businesses. Sends out merchant supplies and mails merchant statements. Tracks and ensures appropriate business account opening information is received from branches in a timely manner. Orders checks for businesses, sends out merchant supplies, Processes invoices and GL reimbursements Scan, organize and file various forms of documentation Maintains, organizes, updates and prepares files for internal audit business files. Prepares appropriate vendor reviews Processes flood certification, 4506-T requests, business credit report requests, Sends out adverse actions for loan denials 2. Assumes responsibility for establishing and maintaining effective business relations with members. Assists with questions and problems courteously and promptly. Obtains and conveys information as needed. Maintains the Credit Union's professional reputation. Assumes responsibility for establishing and maintaining effective communication, coordination, and working relations with Credit Union personnel and with management. Attends and participates in meetings as required. Assists, supports, and replaces Business Services personnel as needed. Develop and maintain strong working relationsip with all branch staff to assist with any needs Keeps management informed of area activities and of any significant problems. Assumes responsibility for related duties as required or assigned. Completes special projects as assigned. Ensures that work area is clean, secure, and well maintained. PERFORMANCE MEASUREMENTS Business accounts are opened in accordance with established policies and procedures. Document preparation is accurate, neat, and timely. Files are accurate and well organized. Miscellaneous clerical functions are efficiently and effectively completed. Professional working relations exist with members. Assistance is provided as needed. Questions are answered courteously and promptly. Good working relations and communications exist with Credit Union personnel and with management. Assistance and support are provided as needed. Management is appropriately informed. QUALIFICATIONS Education/Certification: High school graduate or equivalent. Required Knowledge: Basic knowledge of business account services and procedures, helpful not required Familiarity with business loan programs and service requirements. Familiarity with general loan documentation helpful. Experience Required: Prior experience helpful, particularly in a financial environment. Skills/Abilities: Accurate and attentive to detail. Project management skills and well organized. Strong typing abilities. Ability to assist, direct and coordinate others. Able to use computer, adding machine, copy machine, and basic business equipment. Maintains high degree of confidentiality. Good interpersonal and public relations skills. Solid analytical, creative, and problem-solving abilities. Able to work well independently. Use of Excel, Word and Adobe acrobat
    $33k-38k yearly est. 60d+ ago
  • Intake & Records Processor

    Mott Community College Employment 3.6company rating

    Loan servicing specialist job in Flint, MI

    The primary purpose of this position is to facilitate the day-to-day enrollment process for various Workforce Development Programs. This position is responsible for recruitment, screening, program eligibility, data entry in various database systems, and file maintenance for Workforce Development participants. Supervisory Responsibility : The person in this position does not have direct supervisory responsibilities but may serve as a formal work group leader for assigned staff, and participants. Scope/Primary Duties The Intake & Records Processor position is in the division of Workforce & Economic Development ( WED ), but specifically reports to the Administrator, and serves as a primary contact in the Enrollment area of Workforce Development. As such, this position facilitates the enrollment process for all program offerings at Workforce Development by collecting and analyzing the required documentation. Provides technical assistance to the Administrators and staff as it pertains to participant enrollment, participation, and retention. This position will provide technical support, which facilitates the effective and efficient operation of program activities and works closely with all staff to aid in the seamless transition of participants through eligible levels of service. Facilitates enrollment process and delivers enrollment presentations in a variety of formats (group, one-on-one) and locations (off-site), using various technology tools. Operates as a part of the call center team to receive and redirect calls, as well as answer questions about programs and services available through WED . Assists with assisting students, staff, and community members as a member of the front desk operations team. Dimension Given the variety of program offerings at WED , this position functions as part of the team most of the time and is expected to exercise good judgment on issues, questions and problems that arise. The incumbent must be able to manage working in a fast-paced environment during the enrollment process, paying attention to details, input data timely and accurately, as well as maintain files. This position is part of a team that must be able to work together, and with other areas to ensure that the WED and the college fulfills its' annual goals. Minimum Requirements 1. High school graduate or equivalent required. 2. Three (3) years' experience in customer service and in an office setting. 3. Familiarity with computer software (Microsoft Office, Google Suite, Zoom, Email etc.). 4. Excellent interpersonal skills and ability to respond to students, faculty and staff with diplomacy, tact and courtesy Work Schedule In addition to regular business hours (8:00 AM to 5:00 PM), the person in this position must be able to be flexible around the needs of the department, which includes evening and/or weekend hours.
    $21k-24k yearly est. 54d ago
  • Mortgage Loan Operations Specialist I

    Mercantile Bank 4.0company rating

    Loan servicing specialist job in Alma, MI

    Job Description Join Mercantile Bank as a Full Time Mortgage Loan Operations Specialist I in Alma, MI, and take your career to the next level! This onsite role offers an unparalleled opportunity to thrive in a dynamic, customer-focused environment where innovation and excellence are valued. Collaborate with a passionate team of problem-solvers dedicated to delivering high-quality mortgage solutions that make a meaningful difference in the lives of our customers. Experience the thrill of working in a fast-paced, energetic atmosphere that encourages forward-thinking and inclusivity. Core Responsibilities: Process and Maintain Loan Records: Onboard consumer loans into the core banking system accurately, perform loan account maintenance, and address non-posted transactions using mortgage software and Microsoft Excel. Analyze Reports and Reconcile Ledgers: Review system reports, research and resolve discrepancies, and ensure accuracy by reconciling departmental general ledgers. Provide Customer Support and Communication: Handle internal and external inquiries by phone, offering clear and timely assistance on loan-related matters while fostering effective communication. Why Mercantile? Mercantile Bank was founded by entrepreneurs who believed building strong relationships and communities is accomplished through collaboration and innovation. It's more than being a financial institution, it's being a trusted ally and community partner. As Michigan's largest community bank, our roots are deeply embedded in the diverse communities we serve. Our commitment to our customers and community is at the core of all we do. As an employee of Mercantile Bank, you will receive competitive compensation, bonus opportunities, and best-in-class benefit options. With a minimum of 3 weeks' vacation, sick time, 11 paid holidays, generous 401k match of 5%, company paid life insurance, tuition reimbursement, IVF and adoption assistance, zero-interest loans for fitness equipment and business attire, discounted bank services, employee stock purchase plan, 529 savings plans, health savings accounts, flexible spending accounts, legal protection, exceptional training and development opportunities, and encouragement to connect with community through volunteer opportunities. A Look into Your Day As a Mortgage Loan Operations Specialist I at Mercantile Bank, you will play a crucial role in ensuring the seamless onboarding of consumer loans into our core banking system. This position involves processing loan account maintenance and addressing non-posted transactions with precision and diligence. You'll analyze and review reports for any anomalies while employing your research skills to resolve adjustments efficiently. Your day-to-day activities will include working with both mortgage software systems and Microsoft Excel to book retail loans through integration and manual data input. Additionally, you will maintain accurate loan records, verify maintenance tasks, and reconcile the department's general ledgers. With frequent phone interactions, you will assist internal and external customers, answering loan-related inquiries and facilitating effective communication in a high-energy environment. This multifaceted role is ideal for someone who thrives on collaboration, problem-solving, and a commitment to excellence. What We're Looking For To excel as a Mortgage Loan Operations Specialist I at Mercantile Bank, strong analytical and problem-solving skills are essential. A background in banking operations or a related role, with 1-3 years of experience, will provide a solid foundation for success in this position. Familiarity with accounting principles, combined with a proficient knowledge of Microsoft Office, particularly Excel, is critical for managing loan data and reports. Preferred candidates will have experience in bank loan operations, including loan loading and maintenance, as well as an understanding of lending regulations and mortgage loan documentation. The ability to communicate effectively and collaborate within a fast-paced team environment is vital, enabling you to address customer inquiries and provide solutions with accuracy and professionalism. Your attention to detail will ensure that all tasks are completed efficiently and in compliance with regulatory standards. Requirements: 1-3 years job related experience in the following areas: banking operations or a similar role Accounting background Proficient knowledge of computer programs such as Microsoft Office. Lending regulations and mortgage loan documentation Job Posted by ApplicantPro
    $36k-61k yearly est. 27d ago
  • Mortgage Loan Coordinator

    First National Bank of America 4.0company rating

    Loan servicing specialist job in East Lansing, MI

    First National Bank of America is actively looking for a self-driven Mortgage Loan Coordinator to become part of our dynamic team. In this capacity, the individual will play a key role in facilitating communication between our sales and Due Diligence departments, ensuring timely responses to lender inquiries. The ideal candidate will demonstrate the ability to work independently and be a valuable team player, consistently approaching interactions with external and internal customers with a proactive and helpful attitude. Responsibilities: Communicate with loan partners preparing loan documents, update status of loan files and answer questions about loan conditions Examine loan disclosures and documentation for accuracy and completeness, work with loan origination partners and lender processing staff to secure all required documents needed to purchase the loan Reviews and clears conditions of the loan approval Review and evaluates information on mortgage loan application to ensure accuracy and completeness, validate findings to determine that all information matches Stays current with industry requirements and standards through various training opportunities, as well as current loan products Meet all departmental goals for productivity, quality, and turnaround time Remain up to date and knowledgeable on all of FNBA's policies and procedures Qualifications: Understanding of Bank and Regulatory guidelines Demonstrates experience in federal consumer lending regulations (TILA, RESPA, HMDA, ECOA, and other protection laws and regulations) Ability to work in a fast paced operations center while practicing sound lending judgment Communicate effectively in written and verbal forms Employee benefits Medical - Multiple plans to choose from including HSA and traditional. Premiums as low as $0.00 Dental - Premiums as low as $0.00 Vision - Low premium Plan Discounted childcare Pet Insurance Paid Time Off (PTO) 401k with employer match Adjustable desks that can be raised or lowered to sit or stand At First National Bank of America , we are looking for exceptional individuals with a "servant's heart" or a natural humility that recognizes the importance of prioritizing others' needs. We celebrate and acknowledge efforts that exceed expectations, whether it's delivering added value to customers or supporting colleagues. Just as interest compounds over time, the little things we do can make a substantial difference. First National Bank of America recognizes that the quality of our people is the foundation for our success. Attracting exceptional individuals who value a challenging work environment that rewards the contributions of its people is the cornerstone of our hiring philosophy. Note: These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties, and skills required for this job. First National Bank of America uses E-Verify to confirm employment eligibility as per E-Verify guidelines. First National Bank of America is an Equal Opportunity Employer. #LI-Onsite
    $34k-42k yearly est. Auto-Apply 14d ago

Learn more about loan servicing specialist jobs

How much does a loan servicing specialist earn in Lansing, MI?

The average loan servicing specialist in Lansing, MI earns between $26,000 and $302,000 annually. This compares to the national average loan servicing specialist range of $28,000 to $153,000.

Average loan servicing specialist salary in Lansing, MI

$89,000

What are the biggest employers of Loan Servicing Specialists in Lansing, MI?

The biggest employers of Loan Servicing Specialists in Lansing, MI are:
  1. CarringtonRES
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