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Loan servicing specialist jobs in Reading, PA

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Loan Servicing Specialist
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  • Loan Servicing Specialist

    Fleetwood Bank 3.1company rating

    Loan servicing specialist job in Fleetwood, PA

    Fleetwood Bank, the only independent community bank headquartered in Berks County is currently seeking a full-time Loan Servicing Specialist. In this role, the LSS will provide outstanding internal and external customer service in a team-oriented atmosphere. The selected candidate will serve as a knowledge expert in the consumer mortgage and commercial lending areas. Join the Fleetwood Bank team and thrive in an environment where hospitality and community impact are at the core of what we do! Work hours are Monday - Friday 8:00am - 5:00pm Responsibilities : Reviews and inputs new and existing loan files to include proper documentation and completeness, prepares information to be entered, inputs loan on core software, notes any documentation deficiencies and problems that need to be researched, and does all initial transactions, including the initial advance, escrow funding, and payment of fees. Answers internal and external phone calls to the Loan Operations area with outstanding customer service; responds to internal and external email requests. Performs research to resolve customer issues and inquiries; makes corrections and adjustments as necessary. Prepares correspondence to customers, attorneys, tax collectors, title & settlement companies, and other financial institutions. Pulls, prepares, reviews and acts on multiple daily and monthly reports. Performs quality control reviews of booked loans put on the system and scans into document archives. Establishes escrow accounts on loans for payment of county and school taxes, insurance (hazard, flood) and/or Private Mortgage Insurance (PMI). Perform initial file reviews to include confirming the file was scanned, agreements were executed, manage collateral tracking and send to applicable stakeholders, check for insurance and flood, etc. Assists Loan Compliance area with delinquent loan collections. Work with loan officers and delinquent borrowers for resolution by contacting borrowers and preparing letters. If warranted, works within the system and with legal counsel, up to and including, foreclosure on the collateral. Assists with monitoring and tracking of all the Bank's collateral being held on all loans, to include, but not limited to: mortgages, vehicle titles, Uniform Commercial Code financing statements (UCCs), assignments of life insurance, assignments of leases. Assists and resolves e-Oscar credit bureau reporting disputes within the designated timeframe, working with the departments involved to effect resolution. Other duties as assigned. Qualifications: High School Diploma or equivalent A minimum of 2 years banking and customer service experience Experience in bank lending preferred PC Skills including Microsoft Word, Excel, Outlook, and various web browsers Must be detail oriented and highly organized. Excellent Benefit Package, including company paid health insurance and generous and Paid Time Off (PTO) All job offers are contingent upon completion of a criminal background check.
    $28k-37k yearly est. 29d ago
  • Loan Servicing Representative

    Everence 3.7company rating

    Loan servicing specialist job in Lancaster, PA

    Plays a critical part in ensuring the efficient processing of loans, including handling new and closed loan files, facilitating communication with members, and providing administrative support for various loan and escrow-related tasks. Possesses expertise in vehicle title management and is highly skilled in tracking, processing, and ensuring the accuracy of loan-related documentation. RESPONSIBILITIES AND DUTIES Efficiently process new and closed loan files, ensuring accurate documentation, including the recording and satisfaction of mortgages and vehicle title work. Serve as the primary expert for vehicle title-related processes, including title tracking, coordinating communication with loan officer and members to resolve any issues, and assisting with adding liens to titles when necessary. Administer the tracking and facilitation of insurance requirements for both vehicle and real estate loans, ensuring compliance with credit union policies. Accurately process complex loan payments, ensuring proper application of funds and timely updates to member accounts. Book and fund real estate loans, ensuring all necessary documentation and approvals are in place. Manage incoming payoffs and provide accurate payoff quotes for members, ensuring that all necessary details are included. Prepare and mail various notices to members related to their loans. Conduct account research to resolve loan-related issues, ensuring accuracy and making necessary corrections to account information as needed. Provide support to loan officers and assist members with loan-related inquiries and processes professionally and courteously. Serve as the backup for the escrow processor, ensuring continuity of service in their absence. Perform a quality control review on a random sampling of loans to ensure compliance with credit union policies, accuracy of documentation, and underwriting standards. Generate and distribute various loan-related reports as needed, ensuring timely and accurate delivery to appropriate team members and departments. Perform other duties and special projects as assigned to support the credit union's lending operations. QUALIFICATIONS Education: High school diploma or equivalent (Associate's or Bachelor's degree in a related field preferred) Experience: Prior experience in loan servicing or a similar role, preferably within a credit union or financial institution Skills and Abilities: Strong understanding of vehicle title work, mortgages, insurance tracking, and loan servicing Excellent attention to detail, organization, and time management skills Strong communication skills, both written and verbal, with the ability to explain complex information to members and colleagues Proficiency in using loan servicing software and other related systems Ability to work independently, as well as part of a team, to achieve departmental goals SUPERVISORY RESPONSIBILITIES: None SCHEDULE: Full-time
    $56k-116k yearly est. Auto-Apply 23d ago
  • Customer Transaction Specialist

    Ephrata National Bank

    Loan servicing specialist job in Lititz, PA

    The Customer Transaction Specialist plays a key role within the Retail Banking team, serving as the first point of contact for customers in the branch. This position is responsible for providing efficient, accurate, and friendly service during every interaction, ensuring that all financial transactions are processed with the highest level of care and professionalism. The ideal candidate will be skilled in balancing routine transactions with problem-solving, capable of supporting a wide range of account-related needs, and committed to delivering a best-in-class customer experience. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transaction Processing Process a variety of branch transactions accurately and efficiently, including: Cash and check deposits Loan and credit card payments Internal and external funds transfers Processing of negotiable instruments (checks, drafts) Issuance of official checks and money orders Follow all policies, procedures, and applicable regulations to ensure compliance and mitigate risk. New Consumer Account Opening Assist customers with opening new consumer deposit accounts, including checking, savings, CDs, and money market accounts. Guide customers through account features, disclosures, and documentation. Ensure all account opening activities are completed accurately, securely, and in compliance with regulatory requirements (e.g., CIP, BSA/AML). Service & Support Provide prompt, courteous, and knowledgeable support for a wide range of customer banking needs, including: Debit card issuance, activation, replacements, and dispute assistance Stop payment requests and check reorders Navigation and troubleshooting for online and mobile banking platforms Setting up travel notifications and fraud alerts General account maintenance such as address changes or name updates Investigate and resolve basic account discrepancies and service issues Customer Engagement Create a welcoming environment by proactively engaging with customers and building rapport. Actively listen to understand customer goals and identify appropriate banking solutions. Educate customers on digital banking tools and self-service options to enhance their banking experience. Educate customers on ENB's digital tools and self-service channels to enhance convenience and financial confidence. Recognize opportunities to improve a customer's financial wellness. Refer customers to ENB business partners as appropriate, including: Consumer Lending (auto loans, personal loans, home equity lines) Mortgage Banking Small Business Banking Investment and Wealth Management Merchant Services Commercial Lending Agriculture Lending Cash Management Operations & Compliance Maintain precise and error-free transaction processing and recordkeeping. Balance cash drawer daily, ensuring accuracy and security of negotiable items. Adhere to internal controls, operational procedures, and all regulatory compliance standards. Assist in branch operational duties as needed, including audits, reporting, and branch security protocols. Required/Preferred Education and Experience: High school degree or GED required. 2-4 years of relevant experience preferred (will consider experience within various industries that offer a transferable skill set) Excellent listening, verbal and written communication skills. Must have a professional appearance and manner. Expected to participate and successfully complete appropriate educational classes as required. Competencies: ENB Operational and Functional Competencies. Role Specific Competencies: Focused on Customer Needs-Dedication to serving customers enthusiastically both internally and externally. Proficient in understanding and prioritizing customer satisfaction, integrating these principles into all business decisions, and utilizing insight to develop tailored customer solutions. Effective Communications - Understanding of effective communication methods, tools and techniques; ability to deliver, receive, and interpret ideas, information, and needs through applying appropriate communication behaviors. Managing Multiple Priorities - Ability to manage multiple objectives, projects, customers, or activities, making effective judgments as to prioritizing and time allocation. Problem Solving - Ability to anticipate and resolve operational and procedural problems; utilize this knowledge appropriately to diverse situations to solve customer issues while minimizing risk for the bank. Accountability - Promotes a sense of urgency and assumes responsibility while following through on commitments and working to achieve sales goals. Supervisory Requirements: There are no supervisory responsibilities in this job. Work Environment: This job operates in a professional work environment. This role routinely uses standard office equipment such as computers, monitors, mouse, keyboard, phones, printers, scanners, photocopiers, filing cabinets, calculator, and fax machines. Physical Demands: Ephrata National Bank promotes an equal opportunity workplace, which includes reasonable accommodations of otherwise qualified disabled applicants and employees. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. This position may have long periods of standing. Position Type and Expected Hours of Work: Days and hours of work vary based on the needs of the branch. Flexibility of schedule to meet business needs is required. Travel: Minimal travel may be required. EEO Statement: Ephrata National Bank supports a diverse workforce and is an Equal Opportunity Employer. It is the policy of Ephrata National Bank to provide equal employment opportunities without regard to race, ethnicity, color, religion, sex, national origin, age, disability, marital status, covered veteran status, sexual orientation, gender identity, genetic information or any other protected characteristic applicable under law. The bank complies with all relevant federal, state, and local laws, as well as, all regulations regarding nondiscrimination. This reflects management's assignment of essential functions and position responsibilities. Nothing in this job description restricts management's rights to assign or reassign duties and responsibilities to this job at any time. The employee is expected to adhere to all of Ephrata National Bank's procedures and to act as a role model in the adherence to bank policies.
    $61k-104k yearly est. Auto-Apply 21d ago
  • Loan Policy Management Specialist

    Fulton Bank 4.7company rating

    Loan servicing specialist job in Lancaster, PA

    Value Proposition Our values define us and our culture inspires us to change lives for the better. Our employees are the heart and soul of our company, and every success we experience begins with them. Together we are committed to making a positive impact in our local communities. We champion a culture of continuous learning, work-life integration, and inclusion. We promote a digitally enabled work environment to continuously enhance the experience of our employees and customers. Overview This is a full-time career opportunity that can be remote within the Fulton Bank footprint as follows: DC, DE, MD, NJ, PA, VA. The Specialist - Loan Policy Management is responsible for the development, implementation, maintenance, and oversight of the organization's loan policies and procedures. This role ensures that lending activities are conducted in a safe and sound manner, adhering to regulatory requirements and aligning with the organization's risk appetite and strategic objectives, and will collaborate with various stakeholders, including lending teams, compliance, legal, and senior leadership. Responsibilities Develop, implement, and regularly review loan policies and procedures covering all lending areas (e.g., consumer, commercial, real estate, etc.). Ensure policies are comprehensive, clearly written, and address all relevant risk factors. Maintain an up-to-date policy manual. Stay abreast of current and evolving lending regulations (e.g., Reg B, Reg Z, HMDA, etc.) and incorporate necessary changes into loan policies and procedures to ensure compliance. Collaborate with the Compliance department on regulatory exams and audits. Conduct periodic risk assessments of the loan portfolio and identify potential areas of weakness. Develop and implement strategies to mitigate identified risks through policy adjustments and process improvements. Develop and deliver training programs to lending staff on loan policies, procedures, and regulatory requirements. Communicate policy changes and updates effectively to all relevant stakeholders. Establish and maintain a loan review process to assess loan quality and adherence to policies. Monitor key loan portfolio metrics and identify trends that may indicate emerging risks. Report findings to senior leadership. Work closely with lending teams, credit administration, legal, and compliance to ensure alignment on lending practices and risk management strategies. Participate in loan committees and other relevant meetings. Research and stay informed about industry best practices in loan policy and risk management. Recommend and implement changes to policies and procedures to incorporate best practices. Prepare regular reports on loan portfolio performance, policy compliance, and risk trends for senior leadership and the board of directors. Participate in special projects related to lending, risk management, and strategic initiatives. Qualifications Education Bachelor's Degree or the equivalent experience. Specialty: finance, business administration, economics, or a related field. (Required) Experience 7 or more years banking and/or finance regulatory and risk management experience. (Required) 5 or more years commercial and retail loan experience. (Required) 1 or more years of presentation experience. (Required) 5 or more years Commercial and retail lending experience. (Preferred) 2 or more years compliance and/or audit experience. (Preferred) Other Duties as Assigned by Manager This role may perform other job duties as assigned by the manager. Each employee of the Organization, regardless of position, is accountable for reading, understanding and acting on the contents of all Company-assigned and/or job related Compliance Programs, regulations and policies and procedures, as well as ensure that all Compliance Training assignments are completed by established due dates. This includes but is not limited to, understanding and identifying compliance risks impacting their department(s), ensuring compliance with applicable laws or regulations, and escalating compliance risks to the appropriate level of management. Pay Transparency To provide greater transparency to candidates, we share base salary ranges on all job postings regardless of state. We set standard salary ranges for our roles based on the position, function, and responsibilities, as benchmarked against similarly sized companies in our industry. Specific compensation offered will be determined based on a combination of factors including the candidate's knowledge, skills, depth of work experience, and relevant licenses/credentials. The salary range may vary based on geographic location. The salary range for this position is $88,500.00 - $147,600.00 annually. Additional Compensation Components This job is eligible to receive equity in the form of restricted stock units. This job is eligible to participate in a short-term incentive compensation plan subject to individual and company performance. Benefits Additionally, as part of our Total Rewards program, Fulton Bank offers a comprehensive benefits package to those who qualify. This includes medical plans with prescription drug coverage; flexible spending account or health savings account depending on the medical plan chosen; dental and vision insurance; life insurance; 401(k) program with employer match and Employee Stock Purchase Plan; paid time off programs including holiday pay and paid volunteer time; disability insurance coverage and maternity and parental leave; adoption assistance; educational assistance and a robust wellness program with financial incentives. To learn more about your potential eligibility for these programs, please visit Benefits & Wellness | Fulton Bank. EEO Statement Fulton Bank (“Fulton”) is an equal opportunity employer and is committed to providing equal employment opportunity for all qualified persons. Fulton will recruit, hire, train and promote persons in all job titles, and ensure that all other personnel actions are administered, without regard to race, color, religion, creed, sexual orientation, national origin, citizenship, gender, gender identity, age, genetic information, marital status, disability, covered veteran status, or any other legally protected status. Sponsorship Statement As a condition of employment, individuals must be authorized to work in the United States without sponsorship for a work visa by Fulton Bank currently or in the future.
    $41k-57k yearly est. Auto-Apply 60d+ ago
  • Loan Setup Specialist

    Jg Wentworth Home Lending

    Loan servicing specialist job in Wayne, PA

    Headquartered in the Washington, D.C. suburb of Woodbridge, VA., and licensed to operate in 40 states, J.G. Wentworth Home Lending (JGWHL) has built its success over the past 15 years in originating Conventional, VA, and FHA loans. Known for its outstanding reputation and commitment to excellence, JGWHL has earned several prestigious awards, including Costco Mortgage Services' 2013 Operational Excellence Award and 2014 Lender of the Year Award. Based on an independent analysis conducted by consumer finance site LendingTree.com, JGWHL has a 95% consumer satisfaction rating, among the highest in the industry. ******************************** Job Description We are looking for a Loan Setup Specialist who has a strong desire to challenge oneself in a fast-paced and high energy atmosphere. This person will be reporting to the VP of Operations and is associated with back-end processing of residential mortgage loans. The responsibilities of this position is as follows: • Finalize and send mortgage disclosures • Order appraisals and title work • Request FHA and VA case numbers • Request VA Certificate of Eligibility • Request 4506t Tax transcripts; correct all rejections and reorder • Request verification of employment on all loans • Complete Inquiry Letters • Request certifications and insurance documentation • Request home insurance policy updates and payoffs at processor request • Work directly with loan origination system (Encompass) • Perform other related duties as requested Qualifications • One year customer service experience preferred with increased responsibility throughout experience • Must be able to type 40 wpm and have strong technical knowledge • Ability to work independently and seek and use guidance appropriately • Multitasked with attention to detail and is multitasked. • Excellent communication skills, both written and verbal Education: • High School Diploma/GED • College Degree Preferred Benefits: J.G. Wentworth Home Lending, LLC provides tools and resources to help you balance your work and life needs through the following benefits: • Medical, Dental and Vision Plans • Retirement Plan 401k with matching • Life Insurance, Hospital Insurance • Short-term and Long-term Disability Insurance • Employee Wellness Program • Employee Assistance Program (EAP) Additional Information For more than 20 years, The J.G. Wentworth Company , through its affiliates and subsidiaries, has provided individuals the flexible options they need to respond to life's changing needs. Today, The J.G. Wentworth Company is a diversified company focused on providing direct-to-consumer solutions to financial needs through a variety of offerings, including: home lending and refinancing, structured settlement, annuity and lottery payment purchasing, access to personal loans, and prepaid cards. Our seasoned management team has developed a category-leading marketing, operations, customer service and funding infrastructure that has allowed us to achieve efficiency and economies of scale necessary for future growth. We'd love to consider you for our growing team of talent and invite you to complete an application for our current open positions. EOE/V/D
    $29k-57k yearly est. 18h ago
  • Loan Servicing Representative I

    Phoenixville Federal Bank & Trust 3.3company rating

    Loan servicing specialist job in Phoenixville, PA

    Department: Loan Servicing I Reports to: Loan Servicing Manager Summary: Join our community-focused bank as a Loan Servicing Representative, where you will play a vital role in maintaining strong relationships with our customers by providing exceptional service and support throughout the loan lifecycle. This is an excellent opportunity for a detail-oriented professional passionate about banking and customer service to contribute to a trusted financial institution committed to community growth and financial well-being. Requirements Key Responsibilities: • Manage and process loan payments, escrow accounts, and other related transactions accurately and efficiently • Respond to customer inquiries regarding loan accounts, payment schedules, and account status via phone, email, or in person • Ensure compliance with banking policies, procedures, and regulatory requirements in all loan servicing activities • Maintain detailed and organized records of loan transactions and customer interactions • Collaborate with loan officers and other banking staff to resolve customer issues and facilitate loan modifications or adjustments • Monitor loan accounts for delinquencies and coordinate with customers to develop repayment plans when necessary • Assist in the preparation of loan documentation and reports for internal and external audits • Assist with front-desk coverage as assigned, including answering phones and greeting visitors Skills & Qualifications: • High school diploma or equivalent; associate's or bachelor's degree in finance, business, or related field preferred • Previous experience in loan servicing, banking, or customer service is highly desirable • Strong attention to detail and organizational skills • Excellent communication and interpersonal skills • Knowledge of loan products, banking regulations, and compliance standards • Proficiency in banking software and Microsoft Office Suite • Must be able to maintain the highest level of confidentiality; ability to handle sensitive material concerning the Company and borrowers Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands: This is largely a sedentary role. This position frequently communicates with customers, coworkers, managers. Must be able to exchange accurate information in these situations requirements listed below are representative of the knowledge, skills, and/or abilities required for this position.
    $29k-56k yearly est. 60d+ ago
  • Legal Processor

    Orlans

    Loan servicing specialist job in Wayne, PA

    Orlans Law Group, an innovative default law firm representing servicers and secured creditors in multiple jurisdictions. This position is responsible for progressing files through the foreclosure process by preparing and filing legal documents, preparing and mailing correspondences, acting as a liaison to outside vendors as well as managing an inventory of files and communicating file progression to clients. Our offices are located in Troy MI; Wayne PA, and Leesburg VA. These positions require and in office daily presence. Major Duties and Responsibilities: Responsible for monitoring all client websites and responding to various inquiries. Includes non-routine, complex matters. Ensures complete client satisfaction; accurately relaying status updates of cases and escalating files accordingly. Responds to emails, phone calls and voicemail messages from clients and vendors and responds to basic questions and concerns in a timely manner. Includes review and response to process servers and observing trends and patterns to determine efficacy of vendor's performance. Runs various reports and ensures accuracy and compliance. Utilizes reports and court docket to track court deadlines and prepare, file and mail documents accordingly. Performs open-source research to identify addresses to be used by process servers. Responsible for assisting in all areas of the department with routine daily functions as necessary. Perform other related duties as assigned. Required and Preferred Knowledge, Skills and Abilities: High school diploma or equivalent required, Bachelor's degree preferred. High degree of customer service required. Intermediate computer skills required. Error-free data entry skills required. Detail orientation and task prioritization required. Appropriate email etiquette required at all times. Appropriate telephone etiquette required at all times. Ability to multi-task under the pressure of deadlines required. Additional Knowledge, Skills and Abilities may be required for individual positions. Orlans is an Equal Opportunity Employer #ZR
    $26k-37k yearly est. Auto-Apply 60d+ ago
  • DONATION PROCESSOR

    Jubilee Ministries Inc. 3.9company rating

    Loan servicing specialist job in Lebanon, PA

    Job DescriptionDescription: We exist to serve those affected by incarceration by being Ambassadors of Life Change through the Gospel of Jesus Christ. Jubilee Ministries is a privately funded 501(c)3 non-profit Christian ministry. We consider every position to be essential in the fulfillment of our Mission Statement. As such, each employee must have a relationship with Jesus Christ as their personal Savior and Lord. Why Join Us? Positive and Faith-filled work environment Work for a meaningful purpose Support Life Change through the Gospel of Jesus Christ Make a real difference behind the scenes Be part of a mission-driven team Daily Prayer and Devotions with your Co-workers Small, tight-knit team Set schedules What You'll Do Process salable items from non-salable items according to the specific department in preparation for shipment to retailers. Assist in keeping the working area safe, clean, and organized. Be part of staff meetings and team building. Exemplify Jubilee's Mission Statement, Core Values, Statement of Faith, Position Statements, and Employee Code of Conduct Who You Are Have a heart for service and alignment with our Christian values Hands-on Problem-Solver Attention to Detail but at a fast pace Most Reliable Hard worker The Details Schedule: Monday - Friday & No Weekends Hours: Availability between 7:00 am and 8:00 pm Compensation: $14.30/hour Benefits (Varies for Full & Part-Time): Paid Time Off Staff Devotions Health Insurance, Dental, Vision Free Life Insurance 403b Retirement Plans Requirements:
    $14.3 hourly 14d ago
  • Cash Processor - Warehouse

    Brink's 4.0company rating

    Loan servicing specialist job in Lancaster, PA

    The Brink's Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 52 countries serves customers in more than 100 countries. We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with diverse backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow. Job Description Who We Are: Brink's U.S., a division of Brink's, Incorporated, is the premier provider of armored car transportation, currency and coin processing, ATM servicing and other value added services to financial institutions, retailers and other commercial and government entities. The company has a proud history of providing growth and advancement opportunities for its employees. We have a challenging opportunity for a Cash Logistics Processor. Who You Are: You are interested in being the backbone of modern finance by connecting banks and businesses around the world with solutions that keep them moving forward. We take pride in being the ones totaling the day's balance and offering new solutions that make our teams more efficient. Our Cash Logistics Processors enjoy a casual working environment and high-responsibility work that keeps ATMs filled and businesses running fluidly. The Cash Logistics Processor Role: In branch locations around the world, we're doing the critical cash accounting work that keeps modern commerce moving. Our work is essential, so our team members are essential. We verify bank deposits, prepare cash shipments and connect money from one place to the next. We do it because it makes us proud - #BrinksProud. As a Cash Logistics Processor at Brink's, you'll work within our branch locations to account for the cash and valuables we transport to banks and businesses worldwide. This position requires the enforcement of rules to protect the premises and property of Brink's and its customers, as well as the safety of persons on the premises of Brink's and its customers. Key Responsibilities: Check in all work and cash through window Verify cash, perform data input into iTrack, mix and check for all deposit types including check only, CompuSafe, ATM, Recyclers and mixed Process check imaging into FIS system Balance all individual teller sells Validate bulk pull and fill each order by packing slip. Complete checklist according to established deadlines for each major function throughout the day Clean off stations at end of day, bundle trash according to specified procedure, sort deposit slips, ensure no work is remaining, print check manifest and make sure deposits match Ensure all imaged work and teller paperwork is delivered to the appropriate areas and/or filed appropriately Follow any direction provided by supervisor and/or manager The Qualifications You Must Have: 18 years old or older Minimum of 3 months experience in any cash handling, inventory control, deposit processing, vault processing, account reconciliation, ATM processing environments or being a Cashier or Teller Ability to lift 50 lbs. Ability to satisfactorily complete and maintain all required internal training applicable to the position. The Additional Qualifications We Prefer: Cash handling experience in secure logistics or banking industry Basic computer skills 10 Key experience HS diploma or GED Professional Skills: Professional, positive demeanor Excellent customer service High attention to detail Collaborative work style Good ethics and integrity If you have the background and integrity we require and are looking for a challenging opportunity, we hope you will consider employment with Brink's U.S. Brink's provides an outstanding total compensation package for this position. In addition to a competitive salary, we offer to eligible employees, medical, dental, vision, and life insurance plans. We also offer a 401(k) Plan with company match. If you are interested and meet the requirements for this position, please apply. Brink's, Incorporated is an Equal Opportunity / Affirmative Action Employer, and is committed to maintaining a drug-free workplace. What's Next? Thank you for considering applying for a job at Brink's. To be considered for this position, you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature. Upon completion of the application process, you will receive an email confirming that we have received your application. We will review all candidates and notify you of your status should we deem you fit for a job. Thank you again for your interest in a career at Brink's. For more information about future career opportunities, join our talent network, like our Facebook page or Follow us on X. Brink's is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or history or any other characteristic protected by law. Brink's is also committed to providing a drug-free workplace. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
    $28k-35k yearly est. Auto-Apply 14d ago
  • Loan Servicing Representative

    Everence Services 3.7company rating

    Loan servicing specialist job in Lancaster, PA

    Plays a critical part in ensuring the efficient processing of loans, including handling new and closed loan files, facilitating communication with members, and providing administrative support for various loan and escrow-related tasks. Possesses expertise in vehicle title management and is highly skilled in tracking, processing, and ensuring the accuracy of loan-related documentation. RESPONSIBILITIES AND DUTIES Efficiently process new and closed loan files, ensuring accurate documentation, including the recording and satisfaction of mortgages and vehicle title work. Serve as the primary expert for vehicle title-related processes, including title tracking, coordinating communication with loan officer and members to resolve any issues, and assisting with adding liens to titles when necessary. Administer the tracking and facilitation of insurance requirements for both vehicle and real estate loans, ensuring compliance with credit union policies. Accurately process complex loan payments, ensuring proper application of funds and timely updates to member accounts. Book and fund real estate loans, ensuring all necessary documentation and approvals are in place. Manage incoming payoffs and provide accurate payoff quotes for members, ensuring that all necessary details are included. Prepare and mail various notices to members related to their loans. Conduct account research to resolve loan-related issues, ensuring accuracy and making necessary corrections to account information as needed. Provide support to loan officers and assist members with loan-related inquiries and processes professionally and courteously. Serve as the backup for the escrow processor, ensuring continuity of service in their absence. Perform a quality control review on a random sampling of loans to ensure compliance with credit union policies, accuracy of documentation, and underwriting standards. Generate and distribute various loan-related reports as needed, ensuring timely and accurate delivery to appropriate team members and departments. Perform other duties and special projects as assigned to support the credit union's lending operations. QUALIFICATIONS Education: High school diploma or equivalent (Associate's or Bachelor's degree in a related field preferred) Experience: Prior experience in loan servicing or a similar role, preferably within a credit union or financial institution Skills and Abilities: Strong understanding of vehicle title work, mortgages, insurance tracking, and loan servicing Excellent attention to detail, organization, and time management skills Strong communication skills, both written and verbal, with the ability to explain complex information to members and colleagues Proficiency in using loan servicing software and other related systems Ability to work independently, as well as part of a team, to achieve departmental goals SUPERVISORY RESPONSIBILITIES: None SCHEDULE: Full-time
    $56k-116k yearly est. Auto-Apply 60d+ ago
  • Bilingual Residential Mortgage Loan Processor

    Fulton Bank 4.7company rating

    Loan servicing specialist job in Lancaster, PA

    Value Proposition Our values define us and our culture inspires us to change lives for the better. Our employees are the heart and soul of our company, and every success we experience begins with them. Together we are committed to making a positive impact in our local communities. We champion a culture of continuous learning, work-life integration, and inclusion. We promote a digitally enabled work environment to continuously enhance the experience of our employees and customers. Overview This is a full-time career opportunity that can be remote within the Fulton Bank footprint as follows: DC, DE, MD, NJ, PA, VA. The primary responsibility of this position is to collect, assemble, validate and submit residential mortgage loan documentation through established systems while supporting Mortgage Loan Officers, customers and realtors. Incumbents in this position will execute assignments of the highest degree of scope and complexity relative to assignments of entry and core level positions and will mentor junior staff. The role requires fluency in the Spanish language; must be able to read, write and speak the language. Responsibilities Process residential mortgage loan types of the highest complexity level relative to assignments of junior staff that may include conforming conventional, non-conforming, government and housing agency loans, analyze for completeness while adhering to appropriate investor guidelines and coordinate timely submission to underwriting and closing Review, evaluate and determine debt-to-income and loan-to-value limitations, research and document source of large deposits and ensure loan meets investor and/or product guidelines and/or requirements Serve as point of contact for customers, resolve questions or concerns, confirm required documentation and analyze file for completeness, compliance and adherence to standard mortgage regulations, underwriting and investor guidelines, communicate underwriting decisions and issue commitment letters Serve as liaison between Loan Officers and Underwriters, track monthly closings to meet sales, customer and regulatory expectations for loan events and ensure data for Home Mortgage Disclosure Act (HMDA) reporting is complete and accurate Provide accurate and timely coordination of redisclosures including but not limited to loan estimate as necessary Qualifications Education High School Diploma or equivalent. (Required) Experience 5 or more years Residential mortgage banking experience, including processing and/or underwriting. (Required) Other Duties as Assigned by Manager This role may perform other job duties as assigned by the manager. Each employee of the Organization, regardless of position, is accountable for reading, understanding and acting on the contents of all Company-assigned and/or job related Compliance Programs, regulations and policies and procedures, as well as ensure that all Compliance Training assignments are completed by established due dates. This includes but is not limited to, understanding and identifying compliance risks impacting their department(s), ensuring compliance with applicable laws or regulations, and escalating compliance risks to the appropriate level of management. Pay Transparency To provide greater transparency to candidates, we share base salary ranges on all job postings regardless of state. We set standard salary ranges for our roles based on the position, function, and responsibilities, as benchmarked against similarly sized companies in our industry. Specific compensation offered will be determined based on a combination of factors including the candidate's knowledge, skills, depth of work experience, and relevant licenses/credentials. The salary range may vary based on geographic location. The hourly rate for this position is $21.59 - $35.96. Additional Compensation Components This job is eligible to participate in a short-term incentive compensation plan subject to individual and company performance. Benefits Additionally, as part of our Total Rewards program, Fulton Bank offers a comprehensive benefits package to those who qualify. This includes medical plans with prescription drug coverage; flexible spending account or health savings account depending on the medical plan chosen; dental and vision insurance; life insurance; 401(k) program with employer match and Employee Stock Purchase Plan; paid time off programs including holiday pay and paid volunteer time; disability insurance coverage and maternity and parental leave; adoption assistance; educational assistance and a robust wellness program with financial incentives. To learn more about your potential eligibility for these programs, please visit Benefits & Wellness | Fulton Bank. EEO Statement Fulton Bank (“Fulton”) is an equal opportunity employer and is committed to providing equal employment opportunity for all qualified persons. Fulton will recruit, hire, train and promote persons in all job titles, and ensure that all other personnel actions are administered, without regard to race, color, religion, creed, sexual orientation, national origin, citizenship, gender, gender identity, age, genetic information, marital status, disability, covered veteran status, or any other legally protected status. Sponsorship Statement As a condition of employment, individuals must be authorized to work in the United States without sponsorship for a work visa by Fulton Bank currently or in the future.
    $21.6-36 hourly Auto-Apply 28d ago
  • Loan Setup Specialist

    JG Wentworth Home Lending

    Loan servicing specialist job in Wayne, PA

    Headquartered in the Washington, D.C. suburb of Woodbridge, VA., and licensed to operate in 40 states, J.G. Wentworth Home Lending (JGWHL) has built its success over the past 15 years in originating Conventional, VA, and FHA loans. Known for its outstanding reputation and commitment to excellence, JGWHL has earned several prestigious awards, including Costco Mortgage Services' 2013 Operational Excellence Award and 2014 Lender of the Year Award. Based on an independent analysis conducted by consumer finance site LendingTree.com, JGWHL has a 95% consumer satisfaction rating, among the highest in the industry. ******************************** Job Description We are looking for a Loan Setup Specialist who has a strong desire to challenge oneself in a fast-paced and high energy atmosphere. This person will be reporting to the VP of Operations and is associated with back-end processing of residential mortgage loans. The responsibilities of this position is as follows: • Finalize and send mortgage disclosures • Order appraisals and title work • Request FHA and VA case numbers • Request VA Certificate of Eligibility • Request 4506t Tax transcripts; correct all rejections and reorder • Request verification of employment on all loans • Complete Inquiry Letters • Request certifications and insurance documentation • Request home insurance policy updates and payoffs at processor request • Work directly with loan origination system (Encompass) • Perform other related duties as requested Qualifications • One year customer service experience preferred with increased responsibility throughout experience • Must be able to type 40 wpm and have strong technical knowledge • Ability to work independently and seek and use guidance appropriately • Multitasked with attention to detail and is multitasked. • Excellent communication skills, both written and verbal Education: • High School Diploma/GED • College Degree Preferred Benefits: J.G. Wentworth Home Lending, LLC provides tools and resources to help you balance your work and life needs through the following benefits: • Medical, Dental and Vision Plans • Retirement Plan 401k with matching • Life Insurance, Hospital Insurance • Short-term and Long-term Disability Insurance • Employee Wellness Program • Employee Assistance Program (EAP) Additional Information For more than 20 years, The J.G. Wentworth Company , through its affiliates and subsidiaries, has provided individuals the flexible options they need to respond to life's changing needs. Today, The J.G. Wentworth Company is a diversified company focused on providing direct-to-consumer solutions to financial needs through a variety of offerings, including: home lending and refinancing, structured settlement, annuity and lottery payment purchasing, access to personal loans, and prepaid cards. Our seasoned management team has developed a category-leading marketing, operations, customer service and funding infrastructure that has allowed us to achieve efficiency and economies of scale necessary for future growth. We'd love to consider you for our growing team of talent and invite you to complete an application for our current open positions. EOE/V/D
    $29k-57k yearly est. 60d+ ago
  • Loan Servicing Representative I

    Phoenixville Federal Bank & Trust 3.3company rating

    Loan servicing specialist job in Phoenixville, PA

    Job DescriptionDescription: Department: Loan Servicing I Reports to: Loan Servicing Manager Summary: Join our community-focused bank as a Loan Servicing Representative, where you will play a vital role in maintaining strong relationships with our customers by providing exceptional service and support throughout the loan lifecycle. This is an excellent opportunity for a detail-oriented professional passionate about banking and customer service to contribute to a trusted financial institution committed to community growth and financial well-being. Requirements: Key Responsibilities: • Manage and process loan payments, escrow accounts, and other related transactions accurately and efficiently • Respond to customer inquiries regarding loan accounts, payment schedules, and account status via phone, email, or in person • Ensure compliance with banking policies, procedures, and regulatory requirements in all loan servicing activities • Maintain detailed and organized records of loan transactions and customer interactions • Collaborate with loan officers and other banking staff to resolve customer issues and facilitate loan modifications or adjustments • Monitor loan accounts for delinquencies and coordinate with customers to develop repayment plans when necessary • Assist in the preparation of loan documentation and reports for internal and external audits • Assist with front-desk coverage as assigned, including answering phones and greeting visitors Skills & Qualifications: • High school diploma or equivalent; associate's or bachelor's degree in finance, business, or related field preferred • Previous experience in loan servicing, banking, or customer service is highly desirable • Strong attention to detail and organizational skills • Excellent communication and interpersonal skills • Knowledge of loan products, banking regulations, and compliance standards • Proficiency in banking software and Microsoft Office Suite • Must be able to maintain the highest level of confidentiality; ability to handle sensitive material concerning the Company and borrowers Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands: This is largely a sedentary role. This position frequently communicates with customers, coworkers, managers. Must be able to exchange accurate information in these situations requirements listed below are representative of the knowledge, skills, and/or abilities required for this position.
    $29k-56k yearly est. 5d ago
  • Sr. Residential Mortgage Loan Coordinator

    Ephrata National Bank

    Loan servicing specialist job in Ephrata, PA

    Summary: Under the direction of the Residential Lending Processing and Closing Manager, this position is responsible for delivering loans on the secondary market and managing Third Party Originations. This position will proactively support residential lending activities and goals, ensure the quality of loan opening and post-closing, service standards agreements, and ensures all residential lending mortgage policies and procedures are adhered to and compliant with state and federal lending laws. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Deliver closed loan files to secondary market investors, clear any exceptions/stipulations to assure timely purchase. Pay Guarantee fee/UFMIP/Funding fee and obtain Loan Note Guarantee/Mortgage Insurance Certificate/Loan Guarantee Certificate on government loans. Fulfill Quality Control requests from investors, mortgage insurance companies, auditors; respond to any findings. Act as liaison for Third Party Originators (TPO) and administer support for TPO Connect; Oversee all facets of incoming TPO loans including systems maintenance, note certification and review of closed loans for purchase, prepare and issue credit memos and purchase advices. Generate various daily, weekly and monthly reports. Process Loan Modification Agreements. Prepare updated aggregate escrow disclosures for Loan Operations. Process administration for HELOC and other applicable consumer products. Monitor mortgage pipeline to ensure key dates are met and loans are opened and post-closed in a timely manner which meets service standards and quality expectations. Provide second level escalation support for Residential Lending Loan Coordinators to promptly and proactively respond to questions, concerns and issues as they may arise. Process mail and eFaxes, order office supplies for Residential Lending Operations Department. Develop new and update current procedures to improve efficiency and ensure quality within the Residential Lending Loan Coordinator function. Collaborate and work effectively with other members of the management team, members of the Residential Lending Operations Team and other ENB employees. Maintain professional level knowledge of legal requirements and state and federal regulations that impact mortgage operations and functional responsibilities. Required Education and Experience: High school graduate or its equivalency required. Bachelor's degree from an accredited college preferred Two to three years of mortgage industry experience required Sound judgment and problem solving abilities Superior verbal and written communication skills Experience working with various investors and agencies including FNMA, FHLB, FHA, USDA and VA preferred Ability to effectively prioritize and handle a number of demanding projects simultaneously Must be able to maintain confidentiality and possess excellent communication skills Familiar with various bank systems - document imaging and core system Proficiency in Microsoft Outlook, Word, and Excel Competencies: ENB Operational and Functional Competencies Supervisory Requirements: This position has no direct supervisory responsibilities. Work Environment: This job operates in a professional work environment. This role routinely uses standard office equipment such as computers, monitors, mouse, keyboard, phones, printers, scanners, photocopiers, filing cabinets, calculator, and fax machines. Due to physical location of this position, phone ringing, and people conversing, it may be difficult to hear at times and therefore easily distracting. Physical Demands: Ephrata National Bank promotes an equal opportunity workplace, which includes reasonable accommodations of otherwise qualified disabled applicants and employees. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision required by the job includes close vision, distance vision, and ability to focus. While this position is primarily sedentary, the employee is frequently required to stand, walk, use hands to finger, handle or feel objects or controls, reach with hands and arms, bend, balance, stoop, kneel, and crouch. The employee must be able to lift and/or move up to 25 pounds including standard computer and copy paper boxes, and must be able to open and close filing cabinets and drawers. Position Type and Expected Hours of Work: This is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 5 p.m. Flexibility of schedule to meet business needs is required. Travel: No travel is required for this position. EEO Statement: Ephrata National Bank supports a diverse workforce and is an Equal Opportunity Employer. It is the policy of Ephrata National Bank to provide equal employment opportunities without regard to race, ethnicity, color, religion, sex, national origin, age, disability, marital status, covered veteran status, sexual orientation, gender identity, genetic information or any other protected characteristic applicable under law. The bank complies with all relevant federal, state, and local laws, as well as, all regulations regarding nondiscrimination. This reflects management's assignment of essential functions and position responsibilities. Nothing in this job description restricts management's rights to assign or reassign duties and responsibilities to this job at any time. The employee is expected to adhere to all of Ephrata National Bank's procedures and to act as a role model in the adherence to bank polices.
    $34k-48k yearly est. Auto-Apply 37d ago
  • Cash Processor - Warehouse

    Brink's 4.0company rating

    Loan servicing specialist job in Lancaster, PA

    The Brink's Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 52 countries serves customers in more than 100 countries. We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with diverse backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow. Job Description Who We Are: Brink's U.S., a division of Brink's, Incorporated, is the premier provider of armored car transportation, currency and coin processing, ATM servicing and other value added services to financial institutions, retailers and other commercial and government entities. The company has a proud history of providing growth and advancement opportunities for its employees. We have a challenging opportunity for a Cash Logistics Processor. Who You Are: You are interested in being the backbone of modern finance by connecting banks and businesses around the world with solutions that keep them moving forward. We take pride in being the ones totaling the day's balance and offering new solutions that make our teams more efficient. Our Cash Logistics Processors enjoy a casual working environment and high-responsibility work that keeps ATMs filled and businesses running fluidly. The Cash Logistics Processor Role: In branch locations around the world, we're doing the critical cash accounting work that keeps modern commerce moving. Our work is essential, so our team members are essential. We verify bank deposits, prepare cash shipments and connect money from one place to the next. We do it because it makes us proud - #BrinksProud. As a Cash Logistics Processor at Brink's, you'll work within our branch locations to account for the cash and valuables we transport to banks and businesses worldwide. This position requires the enforcement of rules to protect the premises and property of Brink's and its customers, as well as the safety of persons on the premises of Brink's and its customers. Key Responsibilities: + Check in all work and cash through window + Verify cash, perform data input into iTrack, mix and check for all deposit types including check only, CompuSafe, ATM, Recyclers and mixed + Process check imaging into FIS system + Balance all individual teller sells + Validate bulk pull and fill each order by packing slip. + Complete checklist according to established deadlines for each major function throughout the day + Clean off stations at end of day, bundle trash according to specified procedure, sort deposit slips, ensure no work is remaining, print check manifest and make sure deposits match + Ensure all imaged work and teller paperwork is delivered to the appropriate areas and/or filed appropriately + Follow any direction provided by supervisor and/or manager The Qualifications You Must Have: + 18 years old or older + Minimum of 3 months experience in any cash handling, inventory control, deposit processing, vault processing, account reconciliation, ATM processing environments or being a Cashier or Teller + Ability to lift 50 lbs. + Ability to satisfactorily complete and maintain all required internal training applicable to the position. The Additional Qualifications We Prefer: + Cash handling experience in secure logistics or banking industry + Basic computer skills + 10 Key experience + HS diploma or GED Professional Skills: + Professional, positive demeanor + Excellent customer service + High attention to detail + Collaborative work style + Good ethics and integrity If you have the background and integrity we require and are looking for a challenging opportunity, we hope you will consider employment with Brink's U.S. Brink's provides an outstanding total compensation package for this position. In addition to a competitive salary, we offer to eligible employees, medical, dental, vision, and life insurance plans. We also offer a 401(k) Plan with company match. If you are interested and meet the requirements for this position, please apply. Brink's, Incorporated is an Equal Opportunity / Affirmative Action Employer, and is committed to maintaining a drug-free workplace. What's Next? Thank you for considering applying for a job at Brink's. To be considered for this position, you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature. Upon completion of the application process, you will receive an email confirming that we have received your application. We will review all candidates and notify you of your status should we deem you fit for a job. Thank you again for your interest in a career at Brink's. For more information about future career opportunities, join our talent network, like our Facebook page or Follow us on X. Brink's is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or history or any other characteristic protected by law. Brink's is also committed to providing a drug-free workplace. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. Build a Career with Purpose at Brink's For over 165 years, Brink's has been a trusted global leader in secure logistics and cash and valuables management solutions. Today, we continue to evolve-powered by technology, driven by purpose, and united by values. With a legacy built on trust and a future driven by innovation, Brink's partners for customer success, empowering businesses across the globe to operate with confidence and peace of mind. At Brink's, we operate in more than 100 countries, across cultures and languages, yet we're one team-committed to protecting what matters most. Our people are at the heart of everything we do. We foster a culture of collaboration, innovation, and continuous learning, where every team member is empowered to grow, take ownership, and make an impact. No matter which business area or country you are located, Brink's offers a place to build a meaningful career. Here, you'll find opportunities to develop your skills, contribute to global solutions, and be part of something bigger. We believe in doing what's right, working together, and striving for excellence. If you're looking for a career that combines purpose with performance, Brink's is the place for you. Brink's is proud to be an equal opportunity employer. If you need reasonable accommodations/adjustments during the hiring process, please let your recruiter know we're here to support you every step of the way. See the "Terms and Conditions for Brink's" at: Terms of Use - Brink's US (*********************************** See the "Brink's California Consumer Privacy Notice" at: Brink's California Consumer Privacy Act Notice - Brink's US (********************************************************************
    $28k-35k yearly est. 13d ago
  • DONATION PROCESSOR - Flexible

    Jubilee Ministries Inc. 3.9company rating

    Loan servicing specialist job in Lebanon, PA

    Job DescriptionDescription: We exist to serve those affected by incarceration by being Ambassadors of Life Change through the Gospel of Jesus Christ. Jubilee Ministries is a privately funded 501(c)3 non-profit Christian ministry. We consider every position to be essential in the fulfillment of our Mission Statement. As such, each employee must have a relationship with Jesus Christ as their personal Savior and Lord. Why Join Us? Positive and Faith-filled work environment Work for a meaningful purpose Support Life Change through the Gospel of Jesus Christ Make a real difference behind the scenes Be part of a mission-driven team Prayer and Devotions with your Co-workers Small, tight-knit team Set schedules What You'll Do Process salable items from non-salable items according to the specific department in preparation for shipment to retailers. Assist in keeping the working area safe, clean, and organized. Be part of staff meetings and team building. Exemplify Jubilee's Mission Statement, Core Values, Statement of Faith, Position Statements, and Employee Code of Conduct Who You Are Have a heart for service and alignment with our Christian values Hands-on Problem-Solver Attention to Detail but at a fast pace Most Reliable Hard worker The Details Schedule: Monday - Friday & No Weekends Hours: Availability between 7:00 am and 8:00 pm Compensation: $13.30/hour Requirements:
    $13.3 hourly 14d ago
  • Loan Servicing Representative

    Everence 3.7company rating

    Loan servicing specialist job in Lancaster, PA

    Job Description Plays a critical part in ensuring the efficient processing of loans, including handling new and closed loan files, facilitating communication with members, and providing administrative support for various loan and escrow-related tasks. Possesses expertise in vehicle title management and is highly skilled in tracking, processing, and ensuring the accuracy of loan-related documentation. RESPONSIBILITIES AND DUTIES Efficiently process new and closed loan files, ensuring accurate documentation, including the recording and satisfaction of mortgages and vehicle title work. Serve as the primary expert for vehicle title-related processes, including title tracking, coordinating communication with loan officer and members to resolve any issues, and assisting with adding liens to titles when necessary. Administer the tracking and facilitation of insurance requirements for both vehicle and real estate loans, ensuring compliance with credit union policies. Accurately process complex loan payments, ensuring proper application of funds and timely updates to member accounts. Book and fund real estate loans, ensuring all necessary documentation and approvals are in place. Manage incoming payoffs and provide accurate payoff quotes for members, ensuring that all necessary details are included. Prepare and mail various notices to members related to their loans. Conduct account research to resolve loan-related issues, ensuring accuracy and making necessary corrections to account information as needed. Provide support to loan officers and assist members with loan-related inquiries and processes professionally and courteously. Serve as the backup for the escrow processor, ensuring continuity of service in their absence. Perform a quality control review on a random sampling of loans to ensure compliance with credit union policies, accuracy of documentation, and underwriting standards. Generate and distribute various loan-related reports as needed, ensuring timely and accurate delivery to appropriate team members and departments. Perform other duties and special projects as assigned to support the credit union's lending operations. QUALIFICATIONS Education: High school diploma or equivalent (Associate's or Bachelor's degree in a related field preferred) Experience: Prior experience in loan servicing or a similar role, preferably within a credit union or financial institution Skills and Abilities: Strong understanding of vehicle title work, mortgages, insurance tracking, and loan servicing Excellent attention to detail, organization, and time management skills Strong communication skills, both written and verbal, with the ability to explain complex information to members and colleagues Proficiency in using loan servicing software and other related systems Ability to work independently, as well as part of a team, to achieve departmental goals SUPERVISORY RESPONSIBILITIES: None SCHEDULE: Full-time
    $56k-116k yearly est. 18d ago
  • Mortgage Loan Processor

    Jg Wentworth Home Lending

    Loan servicing specialist job in Wayne, PA

    Headquartered in the Washington, D.C. suburb of Woodbridge, VA., and licensed to operate in 40 states, J.G. Wentworth Home Lending (JGWHL) has built its success over the past 15 years in originating Conventional, VA, and FHA loans. Known for its outstanding reputation and commitment to excellence, JGWHL has earned several prestigious awards, including Costco Mortgage Services' 2013 Operational Excellence Award and 2014 Lender of the Year Award. Based on an independent analysis conducted by consumer finance site LendingTree.com, JGWHL has a 95% consumer satisfaction rating, among the highest in the industry. What makes us an industry leader? • Recognized in the "Top 3 for Customer Satisfaction" from Lending Tree and the “Operational Excellence” and "Top Originator" Awards from Costco. •Rated as one of the “Top 40 Mortgage Companies” in America as well as “Top 10 for Customer Service” with Lending Tree •$2.6 Billion servicing portfolio•Direct seller to FNMA, FHLMC and Ginnie Mae Job Description Mortgage Loan Processor Location: Wayne, PA We are actively looking for experienced Mortgage Loan Processo rs to join our team. If you are motivated, multi-tasked, organized and have a hands on approach then our office is perfect for you. We offer a dynamic environment fostering and encouraging individual growth and rewarding performance. The MORTGAGE LOAN PROCESSOR will be responsible for: • Strong reliability to effectively communicate sensitive information between clients and internal departments • Consolidating information from banks, appraisal/title companies and related organizations to prepare loan documents for Underwriter review • Managing client relations and ensuring compliance with regulations and agencies (preferred knowledge of FHA/VA, FNMA, HUD, etc.) • Continuing knowledge of industry practice and standards for career longevity with a stable industry leader Qualifications A strong MORTGAGE LOAN PROCESSOR will have the following: • 1-3 years of residential mortgage processing experience • Knowledge of all mortgage and consumer lending regulations • Previous experience with Encompass **preferred not required** • Excellent written and verbal interpersonal communication skills • Previous banking/financial services industry knowledge • Ability to Review & Analyze Tax Returns/Income Documentation i.e Self Employed, Rental Calculations per FNMA Requirements Additional Information For more than 20 years, The J.G. Wentworth Company , through its affiliates and subsidiaries, has provided individuals the flexible options they need to respond to life's changing needs. Today, The J.G. Wentworth Company is a diversified company focused on providing direct-to-consumer solutions to financial needs through a variety of offerings, including: home lending and refinancing, structured settlement, annuity and lottery payment purchasing, access to personal loans, and prepaid cards. Our seasoned management team has developed a category-leading marketing, operations, customer service and funding infrastructure that has allowed us to achieve efficiency and economies of scale necessary for future growth. We'd love to consider you for our growing team of talent and invite you to complete an application for our current open positions. EOE/V/D
    $35k-50k yearly est. 18h ago
  • Lockbox Processor III

    Fulton Financial Corporation 4.7company rating

    Loan servicing specialist job in East Petersburg, PA

    Value Proposition Our values define us and our culture inspires us to change lives for the better. Our employees are the heart and soul of our company, and every success we experience begins with them. Together we are committed to making a positive impact in our local communities. We champion a culture of continuous learning, work-life integration, and inclusion. We promote a digitally enabled work environment to continuously enhance the experience of our employees and customers. Overview This is a full-time, onsite career opportunity based out of our Administrative Services Center location in East Petersburg, PA. The primary responsibility of this position is to process incoming payments and deposits in accordance with established banking procedures customer specifications, including document review and interpretation, data entry for posting funds to customer accounts, transmitting account information to internal departments and customers, and transaction balancing and reconciliation. Duties include the recognition and processing of sensitive information protected by various regulations, requiring adherence to specialized secure procedures. This position performs all tasks and functions required within the Lockbox process. Responsibilities * Review incoming documentation, determine appropriate banking action, identify sensitive protected information, troubleshoot and resolve minor data discrepancies, prioritize processing order based on deadlines and volume * Enter deposit and payment data into appropriate systems in accordance with established banking procedures and customer specifications; balance and reconcile accounts, flag and reject problematic transactions * Transmit and upload account and transaction data to internal departments through various applications, issue internal account completion notifications, compile and transaction and account statements for customers and issue related notifications * Record, import, upload and reconcile credit card payments, remove denied/invalid entries from batch totals, resolve reprocessing requests and report transaction totals to the customer * Identify and secure sensitive protected information (medical and credit) in accordance with internal procedures and applicable regulations, process payments through appropriate protected channels * Sort, assemble, package and ship processed materials in accordance with customer requirements, follow procedures established by preferred delivery vendors * Advise junior staff on departmental processes, procedures and prioritization; resolve minor escalated transaction issues Qualifications Education High School Diploma or equivalent. Specialty: Or equivalent. (Required) Experience 1 or more years Banking, data entry or deposit operations. (Required) Other Duties as Assigned by Manager This role may perform other job duties as assigned by the manager. Each employee of the Organization, regardless of position, is accountable for reading, understanding and acting on the contents of all Company-assigned and/or job related Compliance Programs, regulations and policies and procedures, as well as ensure that all Compliance Training assignments are completed by established due dates. This includes but is not limited to, understanding and identifying compliance risks impacting their department(s), ensuring compliance with applicable laws or regulations, and escalating compliance risks to the appropriate level of management. Pay Transparency To provide greater transparency to candidates, we share base salary ranges on all job postings regardless of state. We set standard salary ranges for our roles based on the position, function, and responsibilities, as benchmarked against similarly sized companies in our industry. Specific compensation offered will be determined based on a combination of factors including the candidate's knowledge, skills, depth of work experience, and relevant licenses/credentials. The salary range may vary based on geographic location. The hourly rate for this position is $16.75 - $21.83. Benefits Additionally, as part of our Total Rewards program, Fulton Bank offers a comprehensive benefits package to those who qualify. This includes medical plans with prescription drug coverage; flexible spending account or health savings account depending on the medical plan chosen; dental and vision insurance; life insurance; 401(k) program with employer match and Employee Stock Purchase Plan; paid time off programs including holiday pay and paid volunteer time; disability insurance coverage and maternity and parental leave; adoption assistance; educational assistance and a robust wellness program with financial incentives. To learn more about your potential eligibility for these programs, please visit Benefits & Wellness | Fulton Bank. EEO Statement Fulton Bank ("Fulton") is an equal opportunity employer and is committed to providing equal employment opportunity for all qualified persons. Fulton will recruit, hire, train and promote persons in all job titles, and ensure that all other personnel actions are administered, without regard to race, color, religion, creed, sexual orientation, national origin, citizenship, gender, gender identity, age, genetic information, marital status, disability, covered veteran status, or any other legally protected status. Sponsorship Statement As a condition of employment, individuals must be authorized to work in the United States without sponsorship for a work visa by Fulton Bank currently or in the future.
    $16.8-21.8 hourly Auto-Apply 6d ago
  • Mortgage Loan Processor

    JG Wentworth Home Lending

    Loan servicing specialist job in Wayne, PA

    Headquartered in the Washington, D.C. suburb of Woodbridge, VA., and licensed to operate in 40 states, J.G. Wentworth Home Lending (JGWHL) has built its success over the past 15 years in originating Conventional, VA, and FHA loans. Known for its outstanding reputation and commitment to excellence, JGWHL has earned several prestigious awards, including Costco Mortgage Services' 2013 Operational Excellence Award and 2014 Lender of the Year Award. Based on an independent analysis conducted by consumer finance site LendingTree.com, JGWHL has a 95% consumer satisfaction rating, among the highest in the industry. What makes us an industry leader? • Recognized in the "Top 3 for Customer Satisfaction" from Lending Tree and the “Operational Excellence” and "Top Originator" Awards from Costco. •Rated as one of the “Top 40 Mortgage Companies” in America as well as “Top 10 for Customer Service” with Lending Tree •$2.6 Billion servicing portfolio•Direct seller to FNMA, FHLMC and Ginnie Mae Job Description Mortgage Loan Processor Location: Wayne, PA We are actively looking for experienced Mortgage Loan Processors to join our team. If you are motivated, multi-tasked, organized and have a hands on approach then our office is perfect for you. We offer a dynamic environment fostering and encouraging individual growth and rewarding performance. The MORTGAGE LOAN PROCESSOR will be responsible for: • Strong reliability to effectively communicate sensitive information between clients and internal departments • Consolidating information from banks, appraisal/title companies and related organizations to prepare loan documents for Underwriter review • Managing client relations and ensuring compliance with regulations and agencies (preferred knowledge of FHA/VA, FNMA, HUD, etc.) • Continuing knowledge of industry practice and standards for career longevity with a stable industry leader Qualifications A strong MORTGAGE LOAN PROCESSOR will have the following: • 1-3 years of residential mortgage processing experience • Knowledge of all mortgage and consumer lending regulations • Previous experience with Encompass **preferred not required** • Excellent written and verbal interpersonal communication skills • Previous banking/financial services industry knowledge • Ability to Review & Analyze Tax Returns/Income Documentation i.e Self Employed, Rental Calculations per FNMA Requirements Additional Information For more than 20 years, The J.G. Wentworth Company , through its affiliates and subsidiaries, has provided individuals the flexible options they need to respond to life's changing needs. Today, The J.G. Wentworth Company is a diversified company focused on providing direct-to-consumer solutions to financial needs through a variety of offerings, including: home lending and refinancing, structured settlement, annuity and lottery payment purchasing, access to personal loans, and prepaid cards. Our seasoned management team has developed a category-leading marketing, operations, customer service and funding infrastructure that has allowed us to achieve efficiency and economies of scale necessary for future growth. We'd love to consider you for our growing team of talent and invite you to complete an application for our current open positions. EOE/V/D
    $35k-50k yearly est. 60d+ ago

Learn more about loan servicing specialist jobs

How much does a loan servicing specialist earn in Reading, PA?

The average loan servicing specialist in Reading, PA earns between $32,000 and $317,000 annually. This compares to the national average loan servicing specialist range of $28,000 to $153,000.

Average loan servicing specialist salary in Reading, PA

$101,000

What are the biggest employers of Loan Servicing Specialists in Reading, PA?

The biggest employers of Loan Servicing Specialists in Reading, PA are:
  1. Fleetwood Bank
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