Substance Abuse Specialist
Loan servicing specialist job in New York, NY
Licensed Behavioral Health Clinicians provide supportive counseling, advocacy, education, and care management to help patients and their families navigate mental illness, access community resources, and manage symptoms to help them remain safely in the community This is a senior, master's level, licensed social services role that provides direct care as part of a team. Join us in building on our 130-year history and become a part of the Future of Care that is strengthening communities with high quality, integrated behavioral health programs. VNS Health Behavioral Health team members provide vital client-centered behavioral health care to New Yorkers most in need, across all stages of life and mental well-being. We deliver care wherever our clients are, including outpatient clinics, clients' homes, and the community. Our short- and long-term service models include acute, transitional, and intensive care management programs that impact the most vulnerable populations, from children, to adolescents, to aging adults. As part of our fast-growing Behavioral Health team, you'll have an opportunity to develop and advance your skills, whether you're early in your career or an experienced professional.
What We Provide
Attractive sign-on bonus and referral bonus opportunities
Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidays
Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability
Employer-matched retirement saving funds
Personal and financial wellness programs
Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care
Generous tuition reimbursement for qualifying degrees
Opportunities for professional growth and career advancement
Internal mobility, CEU credits, and advancement opportunities
Interdisciplinary network of colleagues through the VNS Health Social Services Community of Professionals
What You Will Do
Utilizes approved assessments to identify clients/members needs and family needs; develops initial and ongoing clinical plan of care. Updates plan at specified intervals, and as needed based on changes in client/member condition or circumstances
Performs and maintains effective care management for assigned caseload of clients/members. Leads the care coordination for complex psychiatric clinical cases. Tracks and monitors progress; maintains detailed, accurate and timely progress notes and other documentation
Provides supportive counseling and/or supportive therapy as well as ongoing mental health services
Collaborates and refers to appropriate agencies as required. Addresses any client/member concerns to ensure satisfaction with overall services provided and uses motivational interviewing techniques to foster behavioral changes
Develops inventory of resources that meet the clients/members needs as identified in the assessment
Provides linkage, coordination with, referral to and follow-up with appropriate service providers and managed care plans. Facilitates periodic case record reviews and case conferences with all providers serving the clients/members
Provides information and assistance through advocacy and education to clients/members and family on availability and eligibility of entitlements and community services. Arranges transportation and accompanies clients/members to appointments as necessary
Assists clients/members and/or families in the development of a sustainable network of community-based supports, utilizing identified strengths and tools designed to prevent future participant crises and/or reduce the negative impact if a crisis does occur
Participates in initial and ongoing trainings as necessary to maintain and enhance clinical and professional skills
Maintains updated case records in program EMR. Maintains case records in accordance with program policies/procedures, VNS Health standards and regulatory requirements
Participates and consults with team supervisor in case conferences, staff meetings, utilization review and discharge planning meetings to determine if client/member requires an alternate level of care or is appropriate for discharge
Participates in 24/7 on-call coverage schedule and performs on-call duties, as required
Acts as liaison with other community agencies
Provides short term counseling (coping skills, trauma informed, decision making) and Risk Health Assessment/Safety Planning
Collects and reports data, as required while adhering to productivity standards
Leads and participates in “Network Meetings” with client, client/ member's personal support network and other team members using the Open Dialogue Model
Qualifications
Master's Degree in Social Work, Psychology, Mental Health Counseling, Family Therapy or related degree
Minimum of two years of mental health work experience providing direct services to clients/members with Serious Mental Illness (SMI), developmental disabilities, substance use disorders and/or chronic medical conditions required
Effective oral/written/interpersonal communication skills required
Bilingual skills may be required as determined by operational needs
License and current registration to practice as a Mental Health Counselor, Marriage and Family Therapist , Social Worker, Clinical Social Worker or related license in New York State
Valid NYS ID or NYS driver's license may be required as determined by operational needs.
Pay Range
USD $63,800.00 - USD $79,800.00 /Yr.
About Us
VNS Health is one of the nation's largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us - we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.
Onsite Endoscopic Specialist
Loan servicing specialist job in Rochester, NY
At KARL STORZ, we are driven by a mission to enhance global health through innovative technology designed to tackle the most complex surgical procedures and medical challenges.
One of the most rewarding ways to launch your career with us is by joining our Onsite Endoscopic Specialist (OES) team. In this role, you will be at the forefront of healthcare innovation, providing hands-on support for KARL STORZ advanced medical devices-ranging from hand instruments to state-of-the-art video equipment-within your assigned hospital.
As an OES, you will collaborate closely with the Sterile Processing Departments and Operating Room teams, playing a critical role in ensuring the success of surgical procedures. This position is more than just a job-it is a gateway to an exciting and diverse career path. Whether you aspire to transition into medical device sales, advance into leadership, share your knowledge as an educator, or specialize in marketing, the opportunities for growth within KARL STORZ are limitless.
With a commitment to internal development, we empower you to explore your passions, develop your skills, and propel your career to new heights. Join us and be part of a team dedicated to making a tangible impact on global health!
Key Responsibilities:
Face-to-face customer support, including OR, SPD and Biomed
Video tower/system set-up and support
Inspection, repair, troubleshooting and replacement of KARL STORZ devices
Monitoring, reporting, and facilitating repair/ exchange transactions
Transporting, cleaning/sterilization and packaging of instruments after use
Trouble shoot video and instrument issues in the O.R.
Instrument/equipment repair management
Requirements:
A minimum of high school diploma or equivalent
Experience in Sterile Processing, Sales, or other Surgical Technology/Medical role
Our successful candidate will have excellent written and spoken English language business communication skills. They will also have demonstrated success working in a collaborative, service-oriented team environment.
Effective communicator, collaborative, and effective time management
Possess exceptional organizational skills and the ability to multi-task
MS Office - proficient user as the role will need to work with Excel spreadsheets and reporting
Role requires the completion of a drug screening for safety-sensitive positions
Must be able to lift/push/pull up to 25lbs
Preferred Qualifications:
Associate's Degree and/or CRCST certification
Key attributes of an exceptional OES:
Collaboration: Build strong, respectful relationships with team members, fostering an inclusive work environment and driving process improvements.
Critical Thinking & Problem Solving: Analyze situations to understand the "why" and "how," delivering solutions with professionalism.
Communication: Engage in clear, concise interactions with customers and colleagues, effectively conveying ideas and information.
Customer Service: Create an environment where customers feel valued, respected, and understood, building lasting business relationships.
Technical Proficiency: Utilize email, calendars, virtual collaboration tools, and spreadsheets to manage tasks, analyze data, and support business decisions.
What is in it for you:
Relocation Support:
Enjoy generous relocation reimbursement packages to ease your transition.
Professional Growth & Development:
Receive financial support to obtain industry certifications (e.g., CST, CRCST).
Get reimbursed for certification exam fees and study materials.
Take advantage of ongoing training and educational opportunities to advance your career.
Collaborative & Dynamic Work Environment:
Engage in cross-functional collaboration and knowledge sharing.
Benefit from regular feedback, recognition, and support for your growth and development.
Be part of a team that celebrates successes together.
Access to Cutting-Edge Medical Technologies:
Work with state-of-the-art medical equipment.
Collaborate with leading medical professionals.
Contribute to innovative solutions that improve patient care.
Who we are:
KARL STORZ is an independent, family-owned company headquartered in Germany's renowned MedTech manufacturing region. For 80 years, we've pioneered the most groundbreaking innovations in endoscopic surgery, video imaging, and OR integration to benefit patients and healthcare providers alike.
With more than 9,000 associates worldwide and 2,600 in the US, we pride ourselves on harnessing cutting-edge technology, precise workmanship, and unrivaled customer support to help healthcare facilities succeed. With onsite locations and field opportunities across the country, we attract a diverse and talented staff. It's not just about the tools we create-it's about the lives we change, together.
Mortgage Loan Processor
Loan servicing specialist job in New York, NY
Our client is seeking a Mortgage Loan Processor to join their team! This position is located in New York, New York.
Perform accounting for mortgage loan investments and service a portfolio of loans, including recording a variety of journal entries such as: acquisitions, dispositions, collections, disbursements, adjustments, etc.
Perform various ad-hoc loan tasks/inquiries such as: billing, escrow analysis, escrow payments, payment history and adjustable-rate settings
Support financial and investment reporting, including STAT and TAX reporting and participate in projects as required
Execute assignments according to company and department procedures, controls, and systems, and incorporate decision making in work related to operational requests
Prepare, gather, analyze, build, organize, and review reporting for various requests and inquiries
Prepare reporting assignments and ensure that workpaper referencing support is clearly documented
Assist with special projects and research work
Desired Skills/Experience:
Bachelor's Degree concentrated in accounting, business, and/or computer science is preferred, but other degrees will be considered
3+ years of experience in loan servicing of commercial mortgage loans
Construction loan experience is a plus
High proficiency in Microsoft Excel
Knowledge of Qlik Sense, Business Objects, Crystal Report Writer, and Microsoft SQL Server technology to create SQL queries is a plus
Must maintain strong organizational skills, effective communication skills, and be a team player
Ideal candidate is a self-starter, can work independently, possesses good listening skills, and is willing to learn
Accountable for all work contributions and provides informal guidance to others as needed
Strong problem-solving skills
Ability to analyze issues and propose solutions using education, experience, judgment, and established precedents
Benefits:
Medical, Dental, & Vision Insurance Plans
Employee-Owned Profit Sharing (ESOP)
401K offered
The approximate pay range for this position is between $20.78 and $29.71. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.
Peer Specialist
Loan servicing specialist job in New York, NY
VNS Health Peer Specialists/ Advocates are living examples of the transformative power of behavioral health intervention programs and who can uniquely relate to those that would benefit from VNS Health Behavioral Health services. Peer Specialists/Advocates embody our core values of Empathy, Integrity, and Agility to engage and connect community members suffering from chronic mental illness, psychological trauma, or substance abuse with meaningful resources. By sharing personal, practical experience, knowledge, and firsthand insights, Peer Specialists/ Advocates directly help VNS Health clients live and heal at home surrounded by their family and community. VNS Health provides vital client-centered behavioral health care to New Yorkers most in need, across all stages of life and mental well-being. We deliver care wherever our clients are, including outpatient clinics, clients' homes, and the community. Our short- and long-term service models include acute, transitional, and intensive care management programs that impact the most vulnerable populations, from children, to adolescents, to aging adults. As part of our fast-growing Behavioral Health team, you'll have an opportunity to develop and advance your skills, whether you're early in your career or an experienced professional. Sharing your experience with others who are navigating behavioral health and substance use challenges is life changing which is why we welcome you to apply even if you don't meet all criteria .
What We Provide
Referral bonus opportunities
Generous paid time off (PTO), starting at 20 days of paid time off and 9 company holidays
Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability
Employer-matched retirement saving funds
Personal and financial wellness programs
Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care and commuter transit program
Generous tuition reimbursement for qualifying degrees
Opportunities for professional growth and career advancement
Internal mobility, CEU credits, and advancement opportunities
Interdisciplinary network of colleagues through the VNS Health Social Services Community of Professionals
What You Will Do
Conducts phone and field outreach to locate and enroll clients/consumers/members into programs services
Builds relationship and trust with clients and their family/caregiver and assists with their interactions with professionals on the team
Works collaboratively on an interdisciplinary team to discuss care needs and identify solutions to support clients/consumers/members
Applies mutually shared and lived experiences to build relationships and trust with the client/consumers/members
Educates clients/consumers/members about program services, benefits, and self-help techniques. Serves as a role model, advocate and mentor. Escorts clients/consumers/members to appointments as needed
Advocates effective recovery-based services on behalf of clients/consumers/members. Assists in clarifying rehabilitation and recovery goals
Teaches and models symptom management and coping skills for resilience. Empowers clients to take a proactive role in their recovery process
Reviews service plans with clients/consumers/members and their families or caregivers. Provides ongoing education, guidance, support and encouragement
Develops inventory of resources that will meet the client's needs as identified in the assessment and or-treatment process
Provides navigation services to help clients/consumers/members connect with community-based services and supports
Documents in EMR in accordance with program policies/procedures, VNS Health standards, and city, state and federal regulatory requirements
Assists clients/consumers/members with transition to alternate housing, when appropriate
Participates in case conferences, staff meetings, supervision and training programs
Develops a mutual self-disclosure between themselves and clients/consumers/members. Serves as a bridge between team members and participant
For Certified Community Behavioral Health Clinical (CCBHC):
Educates clients about the different types of treatment available, including medications for addiction treatment
Helps clients identify their strengths as well as obstacles to their recovery
Assists clients with applying for benefits
Provides resources for external and post-discharge services
Participates as part of interdisciplinary team in discussion of, planning for and actively participating in treatment goals for clients/consumers/members
For IMT, ACT, MC, OMH Suicide Prevention:
Practice regularly in the community, including traveling to patients' homes, or schools, to engage frequently with clients. Navigate emergency situations
Qualifications
High school diploma or equivalent required
FOR CCBHC ONLY: New York Certified Recovery Peer Advocate (CRPA) required
Minimum of one year experience in a mental health, substance use treatment program, health care or human services setting, preferred
Experience working with a severely mentally ill, psychological trauma, and/or substance using population, preferred
Effective oral/written/interpersonal communication and relationship building skills required
Ability to work independently and collaboratively on an interdisciplinary team
Computer literacy (electronic health records, word processing, e-mail, internet research, data entry), required
Valid New York State driver's license, as determined by operational/regional needs
Bilingual skills in English and Spanish, preferred
Pay Range
USD $20.98 - USD $26.23 /Hr.
About Us
VNS Health is one of the nation's largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us - we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.
BIM Specialist
Loan servicing specialist job in Huntingdon, PA
Now Hiring: BIM Specialist at Carr & Duff!
💡
Bring your construction experience and tech skills together to help build smarter, safer, and more efficient projects.
🕓 Full-Time-On-site
About the Role
Carr & Duff is expanding our Virtual Design & Construction (VDC) team and looking for a motivated BIM Specialist with 2+ years of experience in construction, engineering, or design.
You'll help bring our projects to life digitally before they're built - using Revit, AutoCAD, and Navisworks to coordinate models, detect clashes, and support prefabrication and field operations.
This is a hands-on opportunity to combine technical skill with real-world impact on major electrical and infrastructure projects.
What You'll Do
🔹 Develop and manage 3D BIM models for electrical and infrastructure projects
🔹 Support clash detection, trade coordination, and prefabrication workflows
🔹 Produce shop drawings, layouts, and as-builts for field teams
🔹 Help maintain Carr & Duff's BIM standards and best practices
🔹 Collaborate with engineers, project managers, and field crews to ensure precision and efficiency
What You Bring
✅ 2+ years of experience in construction, engineering, or drafting
✅ Familiarity with Revit, AutoCAD, or Navisworks (training available)
✅ Detail-oriented, collaborative, and eager to learn
✅ Passion for digital construction and innovation
Why Carr & Duff
At Carr & Duff, we're not just building projects - we're building people.
You'll join a team that values craftsmanship, collaboration, and technology. We offer competitive pay, excellent benefits, and real opportunities to grow within our BIM and VDC group.
👉 Ready to build what's next?
Apply today and grow your career as a BIM Specialist at Carr & Duff.
🔖 #CarrAndDuff #BIM #VDC #ConstructionJobs #ElectricalConstruction #Revit #Navisworks #DigitalConstruction #HiringNow
Post Closer
Loan servicing specialist job in Pittsburgh, PA
Sorting, Stacking of all original signed closing package documents into system for offshore processing, retention and customer availability purposes.
Complete Required System Tasks in VSI Internal Application as well as Client Application. Review returned documents and upload/file accordingly if correct to ensure package is complete. Obtain clarification on rejection issues by communicating with appropriate sources to ensure understanding and ability to take pertinent corrective action. Communicate any and all issues with the loan documents to the clients to determine how to proceed with the file.
Maintain open lines of communication with customer and department members to ensure documents are processed in a timely and accurate manner
Perform basic review on closing packages while stacking to ensure proper signatures are present on behalf of Client at their direction and following established procedures when issues are found.
Review the deed and mortgage documents for each closing to ensure recordable documents are present for offshore Quality Control and Auditing
Copy and/or scan all completed package documents into system for retention and customer availability purposes.
Work to meet and exceed the defined production standards, metrics and/or SLA set forth by Management.
Prepare completed packages for overnight delivery to lender according to established delivery service procedures to ensure lender requirements are met.
Provide back-up to various department functions when necessary to ensure continuation of department workflow.
Additional responsibilities as assigned which include but not limited to mandatory OT when required.
Education And Experience
High School diploma or equivalent
1-year related experience.
Knowledge, Skills, Abilities
Organization skills
Attention to detail
Multi-tasking skills
Excel/Word/Adobe
Deltek Specialist
Loan servicing specialist job in New York, NY
Deltek Specialist - AEC / Professional Services
Salary: $115K-$135K DOE
About the Role
A leading AEC-focused professional services firm is seeking an ERP Specialist with hands-on Deltek experience to manage and optimize enterprise systems. This role combines system administration, process improvement, reporting, and training, while collaborating with Finance, Operations, HR, Marketing, and Project Leadership.
Responsibilities
Serve as primary Deltek ERP administrator and SME
Configure systems, manage workflows, maintain data integrity, and support upgrades
Lead rollouts, enhancements, and integrations
Streamline processes and implement best practices
Build dashboards, KPIs, and reports to support decisions
Train teams and provide ongoing support
Requirements
7-10+ years ERP experience in AEC/project-based consulting
Strong hands-on Deltek ERP expertise
Knowledge of project accounting, resource planning, CRM, and project management
Familiarity with SQL; reporting tools (Power BI a plus)
Proven cross-functional leadership and training skills
Perks & Benefits
Competitive benefits: medical, dental, vision, 401(k) match
Flexible/hybrid work
Employee ownership & professional development programs
Apply Today - Reach out to Padraig @ HireIQ
SAP (S/4HANA/OTC) Techno Functional Specialist
Loan servicing specialist job in New York, NY
Title: Senior System Analyst - SAP S/4HANA Order to Cash (O2C)
Duration: FTE/Perm
Salary: 130-150k
The Senior System Analyst - SAP S/4HANA Order to Cash (O2C) will play a key role in driving digital transformation and delivering scalable solutions across the Order-to-Cash lifecycle. This position requires expertise in SAP S/4HANA with integrations to commerce platforms, EDI systems, and digital payment providers. The role is responsible for designing, implementing, and optimizing O2C processes to enable seamless customer order experiences, efficient supply chain execution, and compliant financial outcomes.
Responsibilities
SAP O2C Functional Design & Delivery
Serve as the functional lead for end-to-end Order to Cash processes in SAP S/4HANA.
Configure and support SD modules, including order management, pricing, delivery, invoicing, and billing.
Implement ATP (Available-to-Promise), Credit Management, Billing Plans, and Returns processing.
Commerce Platform Integration
Design and manage real-time integrations between SAP S/4HANA and digital commerce platforms (e.g., Salesforce Commerce Cloud, SAP Commerce Cloud).
Support order capture, availability checks, promotions, and order fulfillment across B2C and B2B channels.
EDI Integration
Define and manage customer-specific EDI transactions (850, 855, 856, 810, 820).
Troubleshoot and enhance interfaces using middleware platforms such as SAP Integration Suite, TrueCommerce, or OpenText.
Digital Payment Integration
Integrate digital payment providers (e.g., Stripe, Adyen, PayPal) into SAP S/4HANA.
Ensure real-time payment authorization, capture, and reconciliation across web and mobile orders.
Collaborate with Finance and Security teams to ensure PCI-DSS compliance and fraud protection.
Operational Support & Optimization
Provide Level 3 support for SAP SD and integrated solutions.
Identify automation opportunities across O2C processes using workflow and output management tools.
Partner with supply chain, finance, and customer service teams to streamline order fulfillment.
Documentation & Compliance
Maintain functional specifications, configuration guides, test scripts, and training materials.
Support audits and compliance activities, including SOX and process control adherence.
Required Qualifications
Bachelor's degree in Computer Science, Information Systems, Business, or related field.
5-8 years of SAP SD experience with deep Order to Cash knowledge.
2+ full lifecycle SAP S/4HANA implementations (Public or Private Cloud preferred).
Experience integrating commerce platforms (Salesforce or SAP Commerce Cloud) with SAP.
Strong knowledge of EDI standards (ANSI X12, EDIFACT) and integration platforms (e.g., SAP CPI, TrueCommerce).
Hands-on experience with digital payment providers and SAP payment configurations.
Familiarity with output management, BRF+, billing customization, and interface troubleshooting.
Strong problem-solving skills and ability to work cross-functionally.
Preferred Qualifications
Knowledge of SAP BRIM or Subscription Billing.
Experience in consumer products or retail operations, including trade promotions and replenishment.
Familiarity with SAP Fiori, REST/OData APIs, and SAP BTP extensions.
Understanding of S/4HANA Public Cloud extensibility options.
Agile/Scrum project experience or certification.
Mortgage Specialist
Loan servicing specialist job in Langhorne, PA
Masis Staffing Solutions is assisting our client in searching for a Mortgage Post Closing Specialist in Langhorne PA. Position is temp-to-perm with potential to convert to permanent after a few months based on good performance. Position is initially fully onsite but in time may have a hybrid component.
Starting Pay: $18 and up based on experience
Schedule: Monday through Friday, 8:30am to 5pm
Essential Functions & Responsibilities:
Ensure company receives fully executed files in a timely fashion from closing agents
Facilitates review, correction if needed, and delivery of completed packages to lender
Works to obtain signature on missing or additional documents from lender, borrower, closing agent
Remedy post-closing issues or missing items through contact with closing agents and consumers
Monitoring and responding to questions/information at post-closing email addresses.
Understand and comply with regulatory requirement for funding, recording and policies.
Timely and accurate sending of recordings to proper counties for recording
Monitor incoming recording and enter into Resware as completed task
Completes Owner's and Loan Policies
Works on scanning, projects, uploading images as needed
Qualifications Required:
3-5 years of experience in mortgage funding/closing environment required
High school diploma or equivalent; Bachelor's Degree preferred
Excellent verbal and written communication skills
Excellent customer service skills
MS Office including Excel
Strong proof-reading skills
Ability to work in a deadline driven, fast paced, high producing environment
ERP Specialist (NetSuite)
Loan servicing specialist job in New York, NY
DBG HEALTH PURPOSE
Our vision at DBG Health is to enhance the health and well-being of all patients and consumers, by providing affordable access to health, wellness, and beauty products that improve the quality of their lives.
DBG HEALTH VALUES
All employees are expected to demonstrate the DBG Health PACT Values of Pioneering, Accountability, Collaboration and Tenacity when carrying out the accountabilities and responsibilities of their role. Further details about DBG Health PACT Values and Behaviors can be found on People Hub.
PURPOSE
Working closely with the regional office teams, the Support & Operations Specialist will be responsible for contributing to the global technology operations framework.
Engaging with both internal and external stakeholders they will be responsible for the day-to-day monitoring and maintenance of integrations, ERP (Netsuite) and associated business systems. They will work with DBG's global Support & Operations Lead to improve platform stability and continuously look for opportunities to improve current systems processes & performance.
The will work towards developing and building the knowledge of all technology and business users to increase both the adoption of platforms, their ability to self-serve and provide support where practical.
The ideal candidate will have a strong background in ERP (Netsuite) and middleware technologies, excellent problem-solving skills, and a passion for driving improvements in fast-paced, data-driven environments.
The position is based in New York, NY.
Role & Responsibilities:
Act as the first point of contact for ERP and associated enterprise systems issues within the region.
Monitor daily system operations, integrations, and data flows to ensure stability and performance.
Troubleshoot and resolve ERP, integration, and transaction issues, escalating where required.
Support onboarding and training of new business users on systems and processes.
Assist in testing and validating new system changes, integrations, and upgrades.
Collaborate with the global Support & Operations Lead to improve system performance and reliability.
Identify opportunities for automation and process improvement.
Document and maintain operational runbooks and troubleshooting guides.
Partner with internal stakeholders and vendors to ensure integrations (e.g., API, EDI) run smoothly.
Provide ongoing feedback to enhance platform functionality and user experience.
Skills & Experience:
5+ years of hands-on experience with Netsuite ERP and middleware integration technologies
Strong understanding of finance and supply chain processes.
Experience working with API and EDI integrations.
Proficiency with Microsoft Office and data management tools.
Demonstrated ability to manage multiple tasks, projects, and priorities in dynamic environments.
Strong communication skills and ability to collaborate effectively across teams.
Experience in FMCG or retail environments preferred.
Bachelor's degree in Information Systems, Business Systems, or a related field.
Benefits & Perks:
We offer more than just a job - we offer a dynamic and supportive work environment where you can make a real impact. As part of our team, you'll have the opportunity to work alongside industry leaders, drive meaningful change, and grow both personally and professionally.
Competitive salary, bonus, 401k match up to 4%
Health insurance premium covered at 50%
A values-driven business fostering a supportive and friendly team culture
The ability to work autonomously, empowering you to drive your own success
Opportunities to grow your career globally across all divisions within DBG Health - including Arrotex Pharmaceuticals, VidaCorp Consumer Goods, Independent Pharmacies of Australia Group, and Axe Health Services - offer exciting prospects for advancing in their expanding markets
DBG Health is committed to fostering a workplace culture that is safe and accessible for all. We are an equal- opportunity employer and encourage applications regardless of cultural background, gender identity, sexual orientation, disability or neurodiversity. We strive to build a collaborative, inclusive workplace that is representative of the communities we work and live in.
Netsuite specialist
Loan servicing specialist job in New York, NY
● Senior NetSuite specialist with 7+ years of hands-on implementation experience
● Administer and configure NetSuite, including maintenance of users, roles and permissions
● Implement workflow solutions using NetSuite Workflow Manager (Suite Flow), Suite lets, User Event scripts, Client scripts, scheduled scripts
● Design & Build custom searches, reports, and objects within NetSuite and creation of client specific configuration bundles.
● Implement BI dashboards and KPIs in NetSuite
● Produce documentation, perform user training and post go-live support
● Translate business requirements into technical design documents by capturing workflows, technical use cases, data flow diagrams and NetSuite configurations.
● Perform Imports and exports to add/update data in NetSuite
● Familiarity with the AR and NSPB (Planning and Budgeting) modules is a Plus
● Familiarity with Netsuite Data integrations using Boomi ETL is a plus
NOC (Network Operations Center) Specialist (3rd shift - NIGHT)
Loan servicing specialist job in Harrisburg, PA
NOC Communications Specialist
Onsite role at 1 Technology Park, Harrisburg, PA 17110
3rd Shift: Saturday-Wednesday, 12:00am-8:30am
Full Job Description:
The Commonwealth of Pennsylvania has agencies that provide 24/7 services to its citizens. The PM Network Operational Monitoring position will provide first line network technical support to employees and business partners by calling the Enterprise Network Operation Monitoring Network Service Desk outside of regular business hours. This position requires a technical individual with a customer-service-minded approach to dealing with Commonwealth Agency staff and IT teams. The individual will work closely with Commonwealth staff, vendors, service providers and IT staff, but must also be able to work independently, multitask by prioritizing and managing their own workload, and able to ensure prompt service and end-user issue resolution.
The NOC Communications Specialist provides after-hour and weekend hours Level 1 Support by performing the skills listed below.
Role Description:
End-user Support:
• Answer inbound phone calls concerning network issues from Commonwealth employees, and LEC/Last User Contract, LUC, vendors.
• Creates and escalates Service Now trouble tickets to Engineers, tier two Commonwealth staff, and/or third-party service providers to ensure the quick resolution of IT/Network issues.
• Works with NOC T2 Engineers, Commonwealth staff and contracted personnel, and/or third-party providers as needed.
• Research and updates reference publications and diagnostic aids to seek information necessary to resolve end-user issues as needed.
• Follows IT Service Desk and Network Operator Knowledgebase procedures and makes recommendations when improvements are needed.
• Promptly and properly escalate high priority issues.
Monitoring & Maintenance:
• Utilize network management tools, such as Solar Winds and Squared up, to monitor remote sites network and hardware.
• Actively monitors the status of Commonwealth networks and attached network assets using established tools and promptly initiates appropriate actions.
• Responds to outages and system failures using established escalation processes.
• Provide first-line investigation and diagnosis of network incidents, logging all details and prioritization of incidents.
• Escalate after hours incidents to staff for resolution.
• Promptly assign unresolved incidents to higher Tier support or LUC providers to coordinate restoration of service and obtain the necessary information for recording/tracking the outage or degradation of service.
• Coordinate with network staff and various vendors to assist with service restoration based on alarm conditions.
• Actively monitors the Service Now ticket queue.
• Monitors appropriate Commonwealth email accounts for any event messages and initiates action as needed.
• Proactively identifies and resolves problems.
Communication:
• Acts as the primary network contact for Commonwealth employees and business partners outside of regular business hours.
• Perform Enterprise Incident communications using defined process and approved template.
• Monitors the network hotline during coverage hours.
• Issues network status updates using established procedures.
• Follows quality standards and displays strong customer service skills.
Routine Tasks:
• Assists the network engineers and technicians with outstanding tasks.
• Updates network operation and knowledgebase documentation.
• Participates in disaster recovery.
• Completes assigned tasks.
Required Skills:
• Possesses excellent communication skills; both written and spoken.
• Ability to be clearly understood and has excellent phone etiquette.
• Ability to support end-users with varying IT skillsets.
• Ability to follow directions, especially when using established operation and knowledgebase documentation, and Commonwealth standard operating procedures.
• Ability to adapt to change.
• Detail oriented and resourceful.
• Excellent organizational skills.
• Ability to troubleshoot end-user issues and/or escalate as needed to ensure quick resolution.
• Experience with incident management, call tracking, and ticketing software.
• Preferred 2+ years previous systems administrator, help desk, and/or call center experience.
Recertification Specialist
Loan servicing specialist job in New York, NY
Who we're looking for:
We're looking to build the best teams possible with highly motivated and engaged employees. We have an exciting opportunity for a Recertification Specialist (Affordable Housing), to join The Douglaston Companies in Queens, NY. If you are looking to work in a collaborative and supportive environment but also be challenged in your role, we welcome you to apply!
Essential duties and responsibilities:
Recertification Process Management
Facilitate the annual and interim recertification processes for assigned portfolio, coordinating with tenants and site staff to collect all required documentation.
Review income, household composition, and eligibility documentation to ensure compliance with all applicable affordable housing program regulations.
Update tenant certifications in Yardi and other compliance tracking systems with accuracy and timeliness.
Resolve documentation issues collaboratively with tenants and property teams to maintain file integrity.
Audit Readiness & File Management
Maintain comprehensive, organized, and audit-ready tenant files in accordance with HPD, HDC, HCR/HFA, NYCHA, HUD, and other agency guidelines.
Prepare for and support periodic audits and inspections by regulatory agencies or internal auditors.
Promptly respond to audit findings and file correction requests, implementing corrective action plans as needed.
Compliance Monitoring & Reporting
Monitor recertification deadlines and compliance milestones using Yardi and internal management systems.
Generate and submit required reports to regulatory agencies and internal leadership on occupancy, recertification status, compliance metrics, and audit outcomes.
Cross-Department Collaboration
Maintain open and clear communication channels with Property Management, Leasing, Social Services, and Compliance teams to track recertification progress and address bottlenecks.
Work closely with Leasing to support lease-up compliance, including eligibility screening and subsidy paperwork.
Assist with non-compliance cases, reasonable accommodation requests, and appeals related to tenant certifications.
Regulatory Compliance & Continuous Improvement
Stay current on changes in federal, state, and local housing regulations, program guidelines, and best practices.
Develop and implement process improvements to streamline compliance workflows and increase efficiency.
Build and maintain strong working relationships with regulatory agencies, onsite teams, and residents to facilitate smooth compliance operations.
Act as a resource for compliance questions and troubleshooting.
Additional Responsibilities
Occasional travel throughout New York City to multiple properties for tenant interviews, file audits, and in-person support of leasing and compliance operations.
Perform other related duties and ad hoc tasks as assigned to support leasing, compliance, and property-level initiatives.
Qualifications, Skills, and Abilities:
2+ years of experience in affordable housing compliance, with a strong emphasis on managing LIHTC, Rent Stabilization, Section 8, and HOME program units.
Demonstrated expertise with the NYC affordable housing regulatory environment and compliance requirements.
LIHTC Certification preferred
NYS Notary Public license preferred
Proficiency with Yardi or comparable property management systems, and Microsoft Office applications (Excel, Word).
Exceptional organizational skills with meticulous attention to detail and accuracy.
Ability to manage multiple projects and deadlines in a dynamic, fast-paced environment.
Excellent communication skills, both verbal and written, with the ability to interact professionally with residents, colleagues, and agency representatives.
Possess knowledge of Fair Housing Laws and the Americans with Disabilities Act.
What else can you expect from The Douglaston Companies?
Health: We proudly offer a full suite of health benefits! Thats medical, dental, vision, FSA, HSA, and even pet insurance for your furry family, to name a few. We also provide Life Insurance employer paid (basic with option to purchase more), Enhanced Short-Term Disability and Long-Term Disability coverage!
Wealth: great pay, 401(k) plan with a very generous employer match and vesting schedule because your retirement is just as important to us as it is to you!
Development: virtual courses, tuition reimbursement, lunch and learns and wellness programs.
Balance: paid time off, 9 company holidays, hybrid work schedule with 4 days in the office and 1 remote (subject to your location and role). We offer a fun-fast paced culture that's a perfect mix of high performance.
Salary Range:
$68,000 - 75,000/yr.
Who we are:
Douglaston Development, Levine Builders, and Clinton Management are a dynamic privately held group of companies with a unique owner-builder-manager advantage, known collectively as The Douglaston Companies.
The Douglaston Companies started with the founding of Levine Builders in 1979 with just two people. Standing by our core values of integrity and ethics for the past four decades the firm has grown to 200 employees. By providing general contracting and construction management services, Levine Builders has built, renovated and rehabilitated thousands of residential units and millions of square feet of commercial, hotel, office buildings, retail centers, religious, educational, and healthcare facilities.
With the later establishment of Douglaston Development as the driving engine of the organization, the two companies worked in unison to leverage each others expertise to develop and build most complex projects while also growing and thriving in challenging markets.
In 2002, Clinton Management was founded to manage the expanding portfolio of developments created by Douglaston Development and constructed by Levine Builders. Clinton Management oversees a broad portfolio of moderate-income housing, luxury apartments, commercial, and retail properties.
Each affiliate company works together to cohesively acquire property, develop it to its full potential, and manage it efficiently, assuring that each investment achieves and maintains maximum value and profitability while strengthening the community in which the assets are located.
Architecture Specialist
Loan servicing specialist job in New York, NY
Adecco Creative is teaming up with a NYC Fashion House to recruit for an Architectural Design role. This position will be ongoing contract and a hybrid schedule. Retail experience is a must.
Looking to bring on a talented architectural design freelancer with experience in luxury retail environments, specifically store design and millwork detailing, to support exciting upcoming projects on the Global Visual Experience and Store Design Team. This is a unique opportunity to work closely with our team on high-impact global initiatives and contribute to the next chapter of our brand's retail experience. Ideal candidates have strong design sensibilities, a passion for craftsmanship, and the ability to translate concepts into thoughtful, detailed environments. CAD, Rhino or 3D modeling drawing skills required
Primary Purpose: Will oversee new store projects, renovations, enhancements and concept work for the brand.
The successful individual will leverage their proficiency in Architecture and design to:
Manage all new stores, including renovations and enhancement projects in our international market from feasibility to opening.
Review project designs with all cross-functional teams including Visual Merchandising, sales, Business Development, and construction for alignment.
Update projects as needed to meet business needs and budget constraints.
Review construction and millwork drawings for accurate information, materials and sizing.
The accomplished individual will possess:
Bachelors - Architecture, Interior Design is preferred.
At least three years' experience in an architecture/drafting position.
Experience in retail design and reviewing construction/millwork drawings a plus.
Experience with 3D Modeling
Excellent proficiency in ACAD, Photoshop, Illustrator, SketchUp and Microsoft Office Suite.
Must be self-motivated, highly productive, and have excellent communication skills.
Ability to work independently, as well as cross functionally with other business groups. Must be a highly organized, self-starter with ability to handle multiple priorities at once. Must be able to read and understand architectural and millwork drawings.
Loan Services Representative II
Loan servicing specialist job in Quakertown, PA
The Loan Services Representative is responsible for payment of items escrowed for mortgage customers; verifying payment of real estate taxes for those accounts that do not escrow; processing of daily mail payments; verifying that new loan information input to the core is accurate; scanning and indexing loan files to the document imaging system. Handling customer phone calls to answer questions, resolve problems, etc.
GENERAL DUTIES AND RESPONSIBILITIES:
Daily processing of mail payments.
Verify new loan input by other Loan Services employees.
Monitor and disburse taxes, homeowners and PMI insurance for escrow accounts. Update records on the core system.
Monitor non-escrow customer accounts for proof of tax payments.
Scan and index loan files. Verify imaged file is accurately scanned. Sort loan documentation to be retained in file.
Process incoming electronic payments and wires for customers.
Track required insurance coverage on loan collateral. Force-place insurance and collect payment when proof of coverage cannot be obtained. Bill customer, assess fee or set up escrow accounts as needed for force-placed insurance policies.
Compute and process Consumer, Commercial, and Mortgage loan pay-offs. Research to determine legal fees, proper fees to release liens, and if collateral should continue to be held for another QNB loan.
Complete paid loan documentation process, including preparation of satisfaction pieces and financing statement terminations, process Release of Mortgage documentation, forward paid documentation to customers, monitor commercial and consumer lines to verify restriction of lines prior to the satisfaction of collateral.
Serve as telephone contact for Loan Services. Research and solve customer requests including inquiries for proper re-application of payments, Pre-paying loan accounts, change in automatic payment cycles, explaining statement items, all other systems related questions.
Liaison for consumer loan life, accident, and health insurance claims for borrowers. Reconciling and remitting of new premiums and refunds.
Perform various maintenance functions on the core system including input of recording information for consumer and mortgage loans and proper credit bureau codes for closed lines.
Verify loan satisfaction fees paid and reconcile related general ledger account.
Research and respond to credit bureau disputes via E-Oscar web-based technology.
Complete assigned compliance training in a timely manner and demonstrates ability to apply training to their duties and responsibilities.
Assume other job-related duties as requested.
REQUIRED TRAINING, EXPERIENCE AND EDUCATION:
Interpersonal skills to represent the Bank in a positive way when dealing with both internal and external customers.
High School Diploma or equivalent.
Basic math skills
Keyboarding skills
PREFERRED TRAINING, EXPERIENCE AND EDUCATION:
Experience with Jack Henry Silverlake.
Working knowledge of Microsoft Office Applications (Word, Excel, Outlook)
Previous experience in Loan Services/Operations.
Accounting I
Loan Servicing Representative
Loan servicing specialist job in Lancaster, PA
Plays a critical part in ensuring the efficient processing of loans, including handling new and closed loan files, facilitating communication with members, and providing administrative support for various loan and escrow-related tasks. Possesses expertise in vehicle title management and is highly skilled in tracking, processing, and ensuring the accuracy of loan-related documentation.
RESPONSIBILITIES AND DUTIES
Efficiently process new and closed loan files, ensuring accurate documentation, including the recording and satisfaction of mortgages and vehicle title work.
Serve as the primary expert for vehicle title-related processes, including title tracking, coordinating communication with loan officer and members to resolve any issues, and assisting with adding liens to titles when necessary.
Administer the tracking and facilitation of insurance requirements for both vehicle and real estate loans, ensuring compliance with credit union policies.
Accurately process complex loan payments, ensuring proper application of funds and timely updates to member accounts.
Book and fund real estate loans, ensuring all necessary documentation and approvals are in place.
Manage incoming payoffs and provide accurate payoff quotes for members, ensuring that all necessary details are included.
Prepare and mail various notices to members related to their loans.
Conduct account research to resolve loan-related issues, ensuring accuracy and making necessary corrections to account information as needed.
Provide support to loan officers and assist members with loan-related inquiries and processes professionally and courteously.
Serve as the backup for the escrow processor, ensuring continuity of service in their absence.
Perform a quality control review on a random sampling of loans to ensure compliance with credit union policies, accuracy of documentation, and underwriting standards.
Generate and distribute various loan-related reports as needed, ensuring timely and accurate delivery to appropriate team members and departments.
Perform other duties and special projects as assigned to support the credit union's lending operations.
QUALIFICATIONS
Education:
High school diploma or equivalent (Associate's or Bachelor's degree in a related field preferred)
Experience:
Prior experience in loan servicing or a similar role, preferably within a credit union or financial institution
Skills and Abilities:
Strong understanding of vehicle title work, mortgages, insurance tracking, and loan servicing
Excellent attention to detail, organization, and time management skills
Strong communication skills, both written and verbal, with the ability to explain complex information to members and colleagues
Proficiency in using loan servicing software and other related systems
Ability to work independently, as well as part of a team, to achieve departmental goals
SUPERVISORY RESPONSIBILITIES: None
SCHEDULE: Full-time
Auto-ApplyResidential Loan Servicing Representative - Clearfield, PA
Loan servicing specialist job in Clearfield, PA
A great banking experience starts with a great team! Mid Penn Bank is actively seeking a Residential Loan Servicing Representative in Clearfield, PA.
We believe that our ongoing success depends upon a skilled, satisfied, and valued work force. As a member of our team, you can expect opportunities to develop your skills to help you excel in your role and achieve your professional career goals. We offer a comprehensive range of flexible benefits to support your personal and financial well-being.
Position Overview
The Residential Loan Servicing Representative is responsible for performing a variety of duties to support the residential loan servicing function. As an integral member of the lending team, this individual will monitor pending and current loans, and related transactions. The Residential Loan Servicing Representative will provide support for internal and external customers and team members and must fully demonstrate the organization's Unwavering Service Standards.
Essential Duties and Responsibilities
Performs loan maintenance changes to the core system in accordance with current maintenance procedures as needed to include:
Processes address changes, in accordance with current address change procedures.
Adds, and maintains, AFT and ACH loan payment information in the core system.
Completes billing maintenance and creates manual billing notices.
Responds to internal and external customer inquiries via phone and the ticketing system.
Reviews new notes audit report for accurate escrow boarding.
Produces disbursement checks for escrow excesses/refunds.
Remits daily/monthly reporting and funds to Freddie Mac, Fannie Mae & Federal Home Loan Bank. Reconciles secondary market serviced loan portfolio accounts.
Processes money wire to Federal Home Loan Bank
Reports active/delinquent status updates to USDA; remits USDA servicing fees.
Requests paid serviced loan documents from the third-party document custodian.
Reviews daily transaction exception reports and makes appropriate corrections.
Prepares and processes loan payments.
Processes incoming hazard and flood insurance correspondence.
Completes work with exceptional accuracy and attention to detail.
Responds to inquiries relating to his/her particular area, or to requests from customers, other personnel, etc., within given time frames and within established policy.
Handles direct communications, both written and verbal, with customers and other parties.
Handles customer telephone calls.
Completes account research and makes appropriate corrections, including payment adjustments.
Performs Branch Capture end of day processing.
Performs duties of other Loan Servicing personnel as needed.
Ensures work tasks and activities are completed in compliance with company policies and industry regulations.
Maintains confidentiality of customer information.
Plays an active role in protecting the organization and its customers against fraud by incorporating risk awareness and prevention into daily responsibilities.
Regular and predictable attendance is required.
Education & Qualifications
A high school diploma or equivalent.
A minimum of one (1) year related experience required.
Familiarity with various types of loans preferred.
Banking experience and/or knowledge of residential loans strongly preferred.
Skill(s)
Moderate reading, writing, grammar, and mathematics skills; moderate interpersonal relations and communicative skills; moderate typing and PC skills, including knowledge of Microsoft Excel, Access, and Word; loan processing; ability to sit, stand, walk, bend, stoop, reach with hands or arms, use hands to manipulate objects, handle or feel, and lift items weighing 20 lbs. or less; visual, auditory and speaking skills.
Equipment/Machines
Telephone
PC/Computer keyboard
Printer
Calculator
Fax machine
Copy machine
Document scanner
Branch capture machine
Skill(s)
Proficient reading, writing, grammar, accounting, analytical, and mathematics skills; moderate computer skills; proficient interpersonal relations and communicative skills; moderate typing and office machine skills; demonstrated management and supervisory skills; ability to sit, stand, walk, bend, stoop, reach with hands or arms, use hands to manipulate objects, handle or feel, and lift items weighing 50 lbs. or less; visual, auditory and speaking skills; valid driver's license is required.
Benefits
Mid Penn Bank offers a comprehensive benefits package to those who qualify. This includes medical plans with prescription drug coverage; flexible spending account, dental and vision insurance; life insurance; 401(k) program with employer match and employee stock purchase plan; paid time off, paid holidays; disability insurance coverage, parental leave; employee assistance program, and tuition reimbursement.
In addition, all employees are eligible to participate in mentorship programs, receive individualized development and career counseling, and participate in Mid Penn University courses and development programs.
EEO Statement
Qualified applicants are considered without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, genetic information, pregnancy, disability, or protected veteran status. We also comply with all applicable laws governing employment practices and do not discriminate on the basis of any unlawful criteria.
Equal Opportunity Employer-Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity
Sponsorship Statement
As a condition of employment, individuals must be authorized to work in the United States without sponsorship for a work visa by Mid Penn Bank currently or in the future.
Auto-ApplyForeclosure Specialist
Loan servicing specialist job in New York
Full-time Description
McMichael Taylor Gray, LLC is seeking a Foreclosure Specialist to work in our Halfmoon, NY office. The Foreclosure Specialist will be responsible for is responsible for supporting attorneys with movement of files via communication with the client, initial preparation of documents for attorney review, completion of steps in client and case management systems, and ensuring compliance with legal and industry requirements.
Requirements
Drafting legal documents for attorney review in preparation of sale.
Ensuring timely, courteous, and thorough responses to a heavy volume of email correspondence.
Communicate with client(s) in the respective client system(s) and via email.
Provide regular and timely client status updates, as well as continual follow-up on outstanding documents and or services.
Maintain information related to specific team documents.
Draft correspondence with clients and other agencies involved in foreclosure process.
Answer phone calls from prospective purchasers and or borrowers or lenders.
Perform other duties as assigned
Required Skills/Abilities:
High school diploma or equivalent required; Bachelor's degree in a related field preferred.
A minimum of 1 - 3 years of experience in lender processing or other default services processing within the legal domain.
Preferably familiar with client and case management systems like Case Aware, Perfect Practice, Black Knight, and Tempo.
Proficient in MS Office applications, including Outlook and Teams.
Demonstrates a keen eye for accuracy and attention to detail.
Must be committed to providing exceptional customer service.
Ability to communicate courteously and effectively with borrowers, clients, attorneys and outside parties.
Capable of effectively prioritizing tasks and meeting tight deadlines.
Experience with SCRA and proficiency with electronic databases would be advantageous
ABOUT MCMICHAEL TAYLOR GRAY, LLC
McMichael Taylor Gray, LLC (“MTG”) is a full-service default and creditors' rights law firm delivering quality, cost-effective legal services for financial institutions throughout most of the Eastern United States. The founding partners of MTG established a forward-thinking, client focused law firm, centered on an unwavering commitment to the following core values:
Excellence
Integrity
Honesty
Respect
All candidates will be subject to pre-employment screens and confirmation of eligibility to work in the United States. Candidates may also be subject to reference checks depending on the nature of the position for which they are applying. Consideration for employment with McMichael Taylor Gray LLC is conditional upon successful completion of these required standards.
McMichael Taylor Gray, LLC is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.
Salary Description $21.63/hr - $26.44/hr
Mortgage Loan Opening and Disclosure Specialist
Loan servicing specialist job in Blue Bell, PA
A Mortgage Loan Opening and Disclosure Specialist plays a crucial role in the mortgage lending process. Their primary responsibilities typically include:
Key Responsibilities 1. Loan Application Review: o Reviewing loan applications for completeness and accuracy.
o Verifying borrower information and supporting documentation, such as income and
credit history.
2. Mortgage Disclosure Preparation:
o Ensuring all required disclosures are accurately prepared and provided to borrowers
in compliance with regulations (e.g., Truth in Lending Act, Real Estate Settlement
Procedures Act).
3. Collaboration with Teams:
o Working closely with loan officers, underwriters, and compliance teams to ensure a
smooth loan opening process.
o Coordinating with third-party vendors (e.g., appraisers, title companies) as needed.
4. Regulatory Compliance:
o Staying up to date with changes in mortgage regulations and ensuring all processes
align with current laws.
5. Documentation:
o Maintaining accurate records of all disclosures and communications.
o Preparing necessary documentation for loan origination and compliance audits.
Skills Required
Attention to Detail: Thoroughness in reviewing loan documents and regulatory
requirements.
Communication Skills: Ability to effectively explain financial concepts to borrowers.
Organizational Skills: Capability to manage multiple loan applications simultaneously.
Knowledge of Mortgage Products: Familiarity with various mortgage products and
Regulatory Compliance requirements.
Previous experience in mortgage banking/lending is required
This is a full-time, in-office position.
Foreclosure Specialist
Loan servicing specialist job in New York
The Foreclosure Specialist will be responsible for monitoring activities of foreclosure vendors relative to the accuracy and timeliness of residential mortgage loans within foreclosure in accordance with applicable Federal, state, and/or Investor requirements. Effectively collaborates and communicates with support groups within default, to ensure optimal resolution and/or outcome. Perform all duties in accordance with the company's policies and procedures, investor requirements and all US state and federal laws and regulations, wherein the company operates.
What you'll do:
• Maintains, reviews, follows-up and ensures timely and accurate completion of all regular scheduled steps including outstanding /late steps within the foreclosure tracking templates on a daily basis.
• Effectively communicates with team, default support groups, clients, and investors during foreclosure proceedings
• Obtains approval, and properly manages any outstanding or upcoming event/task. This includes but not limited to; completing steps within deadlines as well as accuracy of dates entered - for completion of event/task.
• Proper management of Custodians during collateral order and/or document scanning and upload - upon receipt.
• Communicates with assigned attorney/trustees via vendor tracking software - regarding delays and/or pending inquiries.
• Utilizes all, applicable tools available to effectively manage pipeline, system of record, vendor tracking software- queue, as well as control reporting.
• Provision timely and accurate figures, information, documents, or instructions to assigned attorney/trustee/vendor within SLA as outlined in foreclosure and/or default procedures.
• Process all fee/cost/figure related inquiries within SLA; to ensure proper loan dispositioning, system coding, investor reporting and/or funds' processing.
• Ensures all attorney fees/costs and foreclosure costs are within Investor, Fannie Mae, Freddie Mac, FHA, VA, or USDA allowable fees schedules.
• Properly maintains system of record and/or vendor tracking software to ensure proper notification/reporting to Investor, Client, Borrower, State, or Federal/Government Agency during a foreclosure completion.
• Ensures all foreclosure procedural documents are imaged timely.
• Identifies "exception cases"/lien threats on daily basis including but not limited to; tax sales, drug seizures, and contested foreclosures. Notifies the manager and the investor/insurer as required.
• Identifies complex/escalated matters, and notifies direct manager for guidance, as well as next steps for resolution.
• Verifies taxes and insurance are maintained, as well as paid timely.
• Documents all servicing activities, action taken, delays, follow-up, and phone conversations in the system notes.
• Monitors vendor performance and properly notify Department Manager, Vendor Management, Oversight Management, or Client Management when performance issues occur (vendors inability/failure to comply with investor/insurer procedures and/or CMS requirements).
• Reviews future and upcoming sales, no less than 5 days prior to scheduling of sale, to ensure all requirements are met.
• Proper disposition and completion of a foreclosure sale, and follow up on sale proceeds within its respective judicial or non-judicial proceeding.
• Transfers files for conveyance/claim filing and/or to REO within 24 hours after the foreclosure sale of completion of the Ratification, Confirmation or Redemption period.
• Compiles, maintains, and ensures proper system coding for accurate and appropriate IRS 1099A/1099C (on foreclosed loan in the same month of sale completion).
• Processes all, instructions for posting of funds within SLAs; ensures timely and accurate instruction if/when funds or proceeds are received.
• Performs other duties and special projects as assigned.
What you'll need:
• High School Diploma or equivalent work experience; some college preferred.
• One (1) year of Foreclosure experience or two (2) years' banking/mortgage experience
• Notary Public or prior Paralegal experience preferred.
• Understanding the foreclosure process and understanding the difference between Judicial and Non-Judicial proceedings.
MISSION STATEMENT
To be the #1 national provider of Probate and foreclosure information for the Investor
Our researchers are at county courthouses throughout the USA on a daily basis. We examine the case files, while extracting pertinent information from them. We then combine the data with the county tax assessor's and property appraiser's office. This gives our clients a clear and concise view of the financial and physical description of the subject property. Our experts will know immediately if a case meets clients specific criteria. We do the consuming and labor intensive, yet crucial job of compiling data so that clients can focus on getting the deals.