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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Washington, DC | $192,967 | $92.77 |
| 2 | East Windsor, NJ | $154,834 | $74.44 |
| 3 | Nore, MN | $153,901 | $73.99 |
| 4 | Portsmouth, NH | $149,755 | $72.00 |
| 5 | Seattle, WA | $149,515 | $71.88 |
| 6 | Chicago, IL | $148,657 | $71.47 |
| 7 | Boston, MA | $145,089 | $69.75 |
| 8 | New York, NY | $144,198 | $69.33 |
| 9 | Santa Monica, CA | $138,943 | $66.80 |
| 10 | Tony, WI | $134,066 | $64.45 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Vice President Customer Services | $164,019 | $79 | - |
| 2 | Customer Operations Director | $142,634 | $69 | - |
| 3 | Service Director | $136,758 | $66 | - |
| 4 | Director, Customer Support | $132,246 | $64 | - |
| 5 | Customer Service Senior Manager | $130,362 | $63 | - |
| 6 | Director Of Customer Care | $125,855 | $61 | - |
| 7 | Director Of Service And Operations | $122,463 | $59 | - |
| 8 | Customer Operations Manager | $121,918 | $59 | - |
| 9 | Customer Solutions Manager | $114,144 | $55 | - |
| 10 | Customer Support Manager | $105,353 | $51 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | edX | $147,628 | $71 | - |
| 2 | Turnitin | $141,985 | $68 | 3 |
| 3 | Cengage Learning | $140,356 | $67 | 13 |
| 4 | Jones & Bartlett Learning | $139,807 | $67 | - |
| 5 | Rosen Publishing | $139,555 | $67 | - |
| 6 | Teacher Created Resources | $134,156 | $65 | - |
| 7 | W. W. Norton & Company | $133,373 | $64 | - |
| 8 | Capital Network Solutions | $130,385 | $63 | - |
| 9 | eChalk | $129,790 | $62 | - |
| 10 | Ntt Training | $129,426 | $62 | - |
| 11 | Association of American Publishers | $128,922 | $62 | - |
| 12 | Apex Learning | $124,408 | $60 | - |
| 13 | Discovery Education | $119,562 | $57 | - |
| 14 | Kaplan Professional | $118,231 | $57 | - |
| 15 | MIND Research Institute | $116,040 | $56 | - |
| 16 | Glynlyon | $114,410 | $55 | - |
| 17 | Amplify | $113,707 | $55 | - |
| 18 | Pearson | $112,824 | $54 | - |
| 19 | The College Board | $107,762 | $52 | - |
| 20 | HydroPoint | $72,628 | $35 | - |