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Mortgage processor vs loan servicing specialist

The differences between mortgage processors and loan servicing specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a mortgage processor and a loan servicing specialist. Additionally, a loan servicing specialist has an average salary of $65,799, which is higher than the $40,527 average annual salary of a mortgage processor.

The top three skills for a mortgage processor include customer service, FHA and va. The most important skills for a loan servicing specialist are loan modifications, customer service, and foreclosure process.

Mortgage processor vs loan servicing specialist overview

Mortgage ProcessorLoan Servicing Specialist
Yearly salary$40,527$65,799
Hourly rate$19.48$31.63
Growth rate-3%-3%
Number of jobs9,05731,753
Job satisfaction--
Most common degreeBachelor's Degree, 52%Bachelor's Degree, 55%
Average age4242
Years of experience44

What does a mortgage processor do?

A mortgage processor is responsible for reviewing mortgage loan applications, evaluating applicants' documents, and verifying their eligibility for approval. Mortgage processors consider the applicant's financial statements, credit score, and other possible mortgage options. They also interview loan applicants to confirm the accuracy of submitted documents and keep them updated with the progress and final decisions. A mortgage processor works closely with the underwriting department for loan applications subject for further review. The mortgage processor needs to have a broad knowledge of the banking industry and loan procedures to guide the applicants with their application inquiries and concerns.

What does a loan servicing specialist do?

A loan servicing specialist is an individual who reviews, authorizes, and recommends commercial and personal loans for approval. It is the loan officer who meets with their applicants to identify their creditworthiness. Typically, they work at credit unions, commercial banks, mortgage companies, and financial institutions. They ensure operational risk controls, regulatory policies and standards, and compliance. Among the skills necessary for the job include customer service and relations, leadership, analytical skills, and communication skills.

Mortgage processor vs loan servicing specialist salary

Mortgage processors and loan servicing specialists have different pay scales, as shown below.

Mortgage ProcessorLoan Servicing Specialist
Average salary$40,527$65,799
Salary rangeBetween $31,000 And $52,000Between $28,000 And $153,000
Highest paying CityPhoenix, AZCharleston, SC
Highest paying stateArizonaMaryland
Best paying companyCyberCodersGlacier Ban
Best paying industryProfessionalFinance

Differences between mortgage processor and loan servicing specialist education

There are a few differences between a mortgage processor and a loan servicing specialist in terms of educational background:

Mortgage ProcessorLoan Servicing Specialist
Most common degreeBachelor's Degree, 52%Bachelor's Degree, 55%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Mortgage processor vs loan servicing specialist demographics

Here are the differences between mortgage processors' and loan servicing specialists' demographics:

Mortgage ProcessorLoan Servicing Specialist
Average age4242
Gender ratioMale, 24.2% Female, 75.8%Male, 32.2% Female, 67.8%
Race ratioBlack or African American, 13.0% Unknown, 4.2% Hispanic or Latino, 14.1% Asian, 6.6% White, 61.6% American Indian and Alaska Native, 0.4%Black or African American, 11.8% Unknown, 4.4% Hispanic or Latino, 14.4% Asian, 8.2% White, 60.7% American Indian and Alaska Native, 0.4%
LGBT Percentage7%7%

Differences between mortgage processor and loan servicing specialist duties and responsibilities

Mortgage processor example responsibilities.

  • Manage applicant s mortgage applications from origination to closing, ensuring service excellence and adhering to federal and compliance guidelines
  • Function in processing role for streamline first market mortgage transactions pursuant to Fannie, Freddie, VA and FHA policy guidelines.
  • Support FNMA portfolio loans in default and imminent default loans with a focus on loan modifications.
  • Work directly with FNMA counselors to negotiate mortgage terms for the homeowner that will prevent foreclosure.
  • Comply with bank, investor and regulatory guidelines while having a strong understanding of RESPA, HDMA, and ECOA guidelines.
  • Generate accurate RESPA require disclosures.
  • Show more

Loan servicing specialist example responsibilities.

  • Manage the non-judicial and judicial FNMA foreclosure portfolio.
  • Time management and organization skills to effectively prioritize multiple objectives and achieve volume goals.
  • Coordinate and schedule settlements upon final loan approval and review HUD-1 for reconciliation of itemize financial data.
  • Train new hires in the MSP system to ensure they understand how to gather data and for escrow analysis.
  • Prepare internally generate commercial loan documentation for all states the organization does business in.
  • Work with LIS, LPS, and ESO program.
  • Show more

Mortgage processor vs loan servicing specialist skills

Common mortgage processor skills
  • Customer Service, 24%
  • FHA, 6%
  • Va, 6%
  • Underwriting Guidelines, 6%
  • Property Appraisals, 6%
  • Origination, 5%
Common loan servicing specialist skills
  • Loan Modifications, 17%
  • Customer Service, 12%
  • Foreclosure Process, 5%
  • Real Estate, 4%
  • Loss Mitigation, 4%
  • Escrow Accounts, 4%

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